Remote customer jobs in Edinburgh - Page 11Créer des alertes d'emploi

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies. Most research studies are conducted remotely from home, though some may be in-person. Comfort participating in remote, market r

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. Senior

Build deep and healthy relationships with key customer stakeholders (CFOs, FinOps leads, engineers, cloud architects) and find new ways to engage with the customer team to ensure both depth and breadth of impact in the customer’s business. As a Senior Customer Success Manager you will own a portfo

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence.

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. This role involves collaboration across internal teams to enhance customer experiences and operational excellence,

This full-time remote position offers a competitive salary, performance bonuses, and fully paid relocation to Greece, along with comprehensive training. Ideal candidates will be fluent in German and possess strong customer service skills. A dynamic consultancy firm is looking for a talented German S

We are currently looking for a Senior Customer Success Account Manager - REMOTE. Join us in making a significant impact on our customer success journey while enjoying the flexibility of remote work. In this role, you will manage strategic customer accounts across multiple regions, ensuring value ret

The ideal candidate will have strong communication and organisational skills, with a background in customer service being advantageous. Competitive benefits include remote working flexibility and a wellbeing allowance.

A leading hospitality service provider is looking for enthusiastic individuals for a remote Guest Services position. The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This is a remote-only position well-suited for professionals passionate about customer success. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

This remote role involves developing strong customer relations, monitoring product use, and collaborating with teams to deliver effective success plans. Ideal candidates will have a background in HR or Customer Success within SaaS. A healthcare technology company is seeking a Customer Success Manage

A progressive technology startup in the UK is seeking a Customer Service Contractor. Ideal candidates will have experience in customer service, be familiar with the automation tool n8n, and exhibit a proactive, problem-solving attitude. The position is remote, offering 5 hours a week with flexible s

A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their implementation journey. This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journ

Manage construction projects remotely, ensuring timelines, budgets, and quality standards are met. Excellent customer relations skills with the ability to handle inquiries and concerns professionally. Ability to work remotely and coordinate with teams in different locations.

A high-growth HR-tech startup is seeking an Executive Assistant to join their Customer Success team. This role involves supporting client engagement, responding to customer inquiries, and creating help resources. Ideal candidates will possess strong customer support values, project management skills

A customer service provider in the UK is seeking a call centre agent to join their team. Responsibilities include delivering excellent customer service via phone, email, and live chat. The company offers a competitive salary and flexible remote working conditions to support a healthy work-life balan

A fast-growing SaaS company is searching for a Customer Success Manager to build partnerships with clients and drive product adoption. The ideal candidate will have 7+ years in a customer-facing role, especially within B2B SaaS or manufacturing industries. Responsibilities include customer advocacy,

A leading technology company in the UK seeks a Lead Customer Success Manager to oversee a team of Customer Success Managers and drive account success. This hybrid role offers the chance to work remotely while collaborating with a global team, emphasizing growth and strategic impact. Ideal candidates

A recruitment platform is seeking a Senior Customer Success Account Manager to manage strategic customer accounts in a remote capacity. Responsibilities include driving customer satisfaction and fostering relationships while identifying upsell opportunities.

Applicants should have at least 6 months of experience in customer service and be proficient with computer navigation. The position offers competitive pay, annual bonuses, and a remote-friendly environment with flexible scheduling. A staffing firm is looking for a Customer Service Associate fluent i

A tech-driven customer engagement platform is seeking a part-time Customer Success contractor to support its growing team in the UK or Ireland. In this role, you will manage customer inquiries via email and Zoom, identify complex issues, and help onboard customers through effective communication. Ca

Exante, a leading wealth tech company, is seeking a remote customer service representative with strong communication and client-focused skills. If you're passionate about solving customer inquiries, maintaining high service standards, and working in a fast-paced environment, this role is for you! Wi

A leading global e-commerce firm is looking for Customer Service Representatives to join their remote team. In this role, you will provide exceptional customer service through phone, chat, and email, ensuring high levels of satisfaction.

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. This role requires a proactive approach in managing customer lifecycle from onboarding through upsell and renewal. Candid

A successful healthcare supplier is looking for a Dutch and French Speaking Customer Service Representative to join their remote team in the UK. The role focuses on delivering exceptional customer service through various channels and supporting stakeholders across Europe. Previous customer service e

A partner company seeks a Customer Success Specialist in the United Kingdom, focusing on customer satisfaction in a LegalTech context. Applicants should have customer success experience, excellent communication skills, and familiarity with LegalTech. This fully remote role offers flexible work arran

Sales & Customer Service Agent. This role blends inbound customer support with outbound sales and business development, ensuring clients receive fast, accurate, and professional assistance throughout their engagement with the company. The ideal candidate understands how to speak to customers in the

This remote position requires fluency in both English and German, with a focus on guiding customers through best practices and ensuring their success with the 1Password product. The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communicatio

The Head of Customer Success will build a modern, metrics-driven CS organization that delivers measurable value to customers while serving as a key growth lever for the business. Own customer renewals and churn prevention across the direct customer base. Collaborate with Marketing on customer-led gr

A global service provider is seeking Remote Customer Service Representatives who are passionate about delivering exceptional service. The role involves providing outstanding service, resolving queries, and enhancing the customer experience.

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting. This fully remote positio

As a Remote Customer Support Assistant, you will provide professional and timely support to customers via chat, email, and phone. Remote Customer Support Assistant | (Remote UK) | £12–£16 per hour. Remote Customer Support Assistant.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback such as “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer ob

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

The position involves coaching and developing a team of Customer Success Managers, analyzing customer and product data to identify improvement opportunities, and implementing processes to optimize team efficiency. Analyze customer and product data to identify opportunities for improvement in custome

This fully remote role requires at least 3 years of experience in a customer-facing position. A leading Health Services Provider seeks a Customer Support Agent to provide frontline support via phone, email, and live chat.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A leading personalization platform provider in the United Kingdom is seeking a Senior Customer Marketing Manager for EMEA.

As a Customer Care Representative, you’ll be responsible for supporting customers throughout their purchasing journey. Active listening and empathy to ensure a positive customer journey. Handle complaints with a solutions-focused approach, aiming to restore customer confidence.

A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experience team. This remote role involves managing regional customers through their lifecycle, ensuring effective onboarding, and aligning their objectives with the company's offeri

Embedded in this rewarding career, Remote Customer Service Representatives serve as the primary point of contact for clients who have purchased wireless device warranties, resolving a variety of queries with proficiency. The Remote Customer Service role is pivotal at Assurant because you are the org

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers m

Senior Customer Experience Specialist – tem | United Kingdom (Remote). This full-time remote role is ideal for someone passionate about customer advocacy, systems thinking, and driving meaningful change through insight and empathy. Senior Customer Experience Specialist to help shape and scale its

A leading recruitment consultancy is seeking a Customer Journey Manager to join their team in the banking industry on a hybrid basis. This role involves leading customer journey activities, collaborating closely with various teams and stakeholders.

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. As part of the Customer Success team, you9ll play a vital role in ensuring clients receive the guidance and support they need

A leading energy solutions provider is seeking a Client Partner to enhance customer relationships and drive value. The role includes nurturing customer portfolios, ensuring satisfaction, and maximizing revenue through effective stakeholder management. Candidates should have a strong understanding of

A leading cyber resilience firm in the UK is seeking a Senior Customer Success Manager to join their Customer Experience team. The role focuses on managing customer relationships throughout their lifecycle, ensuring effective onboarding, and aligning customer's strategic goals with the services prov