Remote customer jobs in Edinburgh - Page 20Create job alerts

A dynamic remote team is seeking a highly organized Data Entry Clerk / Customer Service Assistant. The role involves data entry, customer service responsibilities, and requires attention to detail and strong communication skills.

A recruitment platform is seeking a Senior Customer Success Account Manager to manage strategic customer accounts in a remote capacity. Responsibilities include driving customer satisfaction and fostering relationships while identifying upsell opportunities.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

This fully remote role requires at least 3 years of experience in a customer-facing position. A leading Health Services Provider seeks a Customer Support Agent to provide frontline support via phone, email, and live chat.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A leading personalization platform provider in the United Kingdom is seeking a Senior Customer Marketing Manager for EMEA.

Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross-team collaboration. Customer Centric – We seek to develop deep relationships with our customers to help them achieve their business outcomes. You will partne

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers m

As a Customer Care Representative, you’ll be responsible for supporting customers throughout their purchasing journey. Active listening and empathy to ensure a positive customer journey. Contact customers regarding order delays and work to find suitable solutions.

The ideal candidate has experience in customer success within a SaaS environment, exceptional communication skills, and a consultative approach towards customer engagement. A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experienc

Assurant, a renowned global service provider, has advertised a Remote Customer Service position. The Remote Customer Service role is pivotal at Assurant because you are the organizational voice. As a Remote Customer Service Representative, you listen, resolve, and ensure quality service while showin

A leading recruitment consultancy is seeking a Customer Journey Manager to join their team in the banking industry on a hybrid basis. This role involves leading customer journey activities, collaborating closely with various teams and stakeholders.

A global cybersecurity firm is seeking a Customer Success Manager to join their UK team. In this role, you will help enterprise customers maximize the value of cybersecurity solutions.

A leading Managed IT Services provider in the United Kingdom is seeking a Sage Support Consultant to offer first line telephone and remote support for Sage products and third party add-ons. The ideal candidate will have strong Sage knowledge, excellent communication skills, and a customer-focused ap

A technology company in the UK is seeking a Senior Customer Success Account Manager to enhance customer relationships and drive account growth across multiple verticals. Responsibilities include managing customer accounts, conducting business reviews, and developing ROI models.

This remote position offers full-time hours and requires strong customer service skills, attention to detail, and the ability to work well in a team. A major insurance brokerage is seeking a Customer Service Advisor to handle inquiries from agents, landlords, and tenants.

Responsibilities include addressing inquiries, resolving issues, and ensuring a positive experience for customers. A leading retail company in the United Kingdom is seeking dedicated individuals for the role of Customer Service Representatives. This remote position offers the opportunity to provide

A telecommunications company is seeking a Call Centre Agent to deliver exceptional customer service through various channels such as phone, email, and live chat. The successful candidate will resolve customer queries promptly and accurately, taking ownership of cases and ensuring high standards of s

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. Troubleshoot and resolve integration or workflow challenges in collaboration with customer engineers and Nash’s internal teams. Proven success owning ent

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

This full-time remote role is ideal for someone passionate about customer advocacy, systems thinking, and driving meaningful change through insight and empathy. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interactio

A dynamic healthcare startup is seeking a Head of Customer Experience to enhance patient satisfaction and scale customer base to 350k/month by 2026. In this role, you will manage all customer-facing teams, driving service excellence through innovative AI solutions and rigorous performance monitoring

MatchAwards is hiring a part-time Remote Customer Service & Support Specialist to join its vibrant team. As a Customer Service Representative, you’ll be the first point of contact for customers, resolving inquiries and concerns with empathy and professionalism. Customer Service Representative (Rem

Customer Happiness: You make customers feel heard, supported, and delighted. Retention & Growth: You help customers renew, expand, and refer others. You use AI tools to save time, analyze data, and elevate the customer experience.

A customer service solutions provider is seeking a part-time Remote Customer Service Representative in the UK. This position offers a competitive salary with bonuses and the flexibility to work remotely. The role involves responding to customer inquiries, providing accurate information, and collabor

This full-time role requires effective communication via phone, chat, and email to assist customers based in Sweden. A leading e-commerce firm is seeking a Swedish speaking Customer Service Associate for a 12-month fixed-term contract.

You will handle customer inquiries, support client concerns, and maintain high levels of customer satisfaction. A premium property consultant is looking for a full-time Customer Service Representative to join their remote team in the United Kingdom. Ideal candidates should possess exceptional custom

Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion. A minimum of 5 years of demonstrated success in a quota‑carrying, customer‑facing position. CSMs at Seesaw work directly with customers to drive value for educators in a hands‑on way.

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills. Compensation ranges from £35,000 to £38,000,

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. Senior

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A leading digital marketing firm in the United Kingdom seeks a Customer Success Manager to ensure a top-notch customer experience for their digital solutions. You will engage with customers, analyze satisfaction metrics, and drive retention and product adoption. This role offers a supportive, remote

A fast-growing SaaS company is searching for a Customer Success Manager to build partnerships with clients and drive product adoption. The ideal candidate will have 7+ years in a customer-facing role, especially within B2B SaaS or manufacturing industries. Responsibilities include customer advocacy,

This full-time position offers remote work flexibility and a chance to make a significant impact on client success and business growth. A leading energy solutions provider is seeking a Client Partner to enhance customer relationships and drive value. The role includes nurturing customer portfolios,

A global data platform provider is seeking a Customer Success Manager to support high-value airline pricing customers. Candidates should have experience in Customer Success within B2B SaaS, a track record of driving product adoption, and the ability to present to senior stakeholders.

A leading dental software company is looking for a strategic Customer Success advocate to enhance service delivery and engage customers in the United Kingdom. You will lead business reviews, monitor customer health, and design scalable programs that promote product adoption. Prior experience in Cust

A leading technology company based in the United Kingdom is seeking a Customer Success Specialist to join their remote team. The ideal candidate will have 3-5 years of experience in customer-facing roles and will focus on building relationships, ensuring customer happiness, and driving retention. Jo

A leading cyber resilience firm in the UK is seeking a Senior Customer Success Manager to join their Customer Experience team. The role focuses on managing customer relationships throughout their lifecycle, ensuring effective onboarding, and aligning customer's strategic goals with the services prov

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

Customer Sales Advisor - UK (Remote and hybrid options available). This is a fast-paced call center role where building trust and providing outstanding customer support are key. Engage with customers and build lasting relationships.

Sales & Customer Service Agent. This role blends inbound customer support with outbound sales and business development, ensuring clients receive fast, accurate, and professional assistance throughout their engagement with the company. The ideal candidate understands how to speak to customers in the

Ein führendes Unternehmen im Bereich Meeting-Management sucht einen motivierten Customer Development Representative (m/w/d), der das Customer Success Team unterstützt. Sie arbeiten remote aus Europa, bringen fließende Deutsch- und Englischkenntnisse mit und lieben es, Beziehungen zu Stakeholdern

A leading customer service provider is seeking a Temporary German Speaking Customer Service Representative to support customers remotely across the UK. Previous customer service experience, along with strong communication skills, is preferred.

Join us in making a significant impact on our customer success journey while enjoying the flexibility of remote work. We are currently looking for a Senior Customer Success Account Manager - REMOTE. Act as primary CS contact for an assigned customer portfolio.

A leading technology company in the UK is seeking a Senior Customer Success Account Manager to grow and manage relationships with high-tier customers.

A forward-thinking B2B company is seeking a remote Support Engineer to take ownership of customer support during EU hours. This role includes driving issue resolution, improving support documentation, and actively shaping the customer support experience.

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your f

A leading cyber resilience firm is looking for a remote Senior Customer Success Manager in the UK. You will manage customer lifecycles, ensuring successful onboarding and alignment of strategic objectives. Ideal candidates will have a proven track record in a customer success or account management r