Sales Support & Supply Chain Coordinator
2 days ago
Edinburgh
Sales Support & Supply Chain Coordinator Edinburgh – hybrid working available after probation £30,000 - £35,000 (plus annual profit share bonus) Mon - Fri, 9am - 5pm Overview: Our well-established client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business. They are looking for a Sales Support & Supply Chain Coordinator to join their team providing administrative support to the regional teams in the management of customer and supplier orders. Working closely with suppliers & customers to build strong working relationships. Duties for the Sales Support & Supply Chain Coordinator will involve: • Responding to incoming customer sales enquiries and general enquiries - via telephone / email, • Providing pricing, product availability, order updates and samples as requested., • Process customer and supplier purchase orders, • Coordinate delivery of materials, • To manage the open orders / deliveries, • To liaise with supplier and logistics partners, • Reporting to the sales team / business, • To attend on an ad-hoc basis customer and supplier visits, • Handle invoice queries and credit requests, • To provide back up and support to other sales support coordinators, • Working with key contacts at main suppliers to ensure order book is up to date, • Coordinating hospitality, travel and accommodation requirements for regional events and functions, • Front of house cover for internal and external office meetings, • Update and maintain the customer and supplier database, • Any other duty deemed necessary by the management team to assist in Essential Experience for the Sales Support & Supply Chain Coordinator - this must be clearly demonstrated on your CV • Previous relevant experience in a similar support role i.e order processing, logistics, sales admin, sales support, supply chain etc, • Knowledge and understanding of the sales and purchase process, • Good administration, organisation, and time management skills, • Well-developed telephone call handling skills, • Excellent communication and writing skills, • Excellent numeracy skills, • Ability to work accurately and quickly with attention to detail, • Ability to work under pressure and make correct decisions, • Excellent computer skills – Microsoft Office and CRM systems, • Managing resources effectively, • Team player, excellent interpersonal skills, and the ability to work well with others, • Must reside within a commutable distance from the office Further Details: • 35 hour working week, Monday - Friday 9-5, • 25 days holiday plus Bank Holidays with option to purchase further holidays and holidays increasing over time, • Annual company bonus scheme Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful