Trabajos sales development en Reino Unido - Page 2

Job Ref: HON1104 Branch: Honi Poke Fitztrovia Location: Honi Poke Fitztrovia, London (West) Salary/Benefits: £31,000 – £32,000 per year, depending on experience Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 08/09/2026 Closing date: 20/10/2026 Join the Honi Poke family and lead one of the fastest-growing grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for an Assistant Manager in with hospitality or food retail management experience (restaurant, fast-casual, café, grab-and-go, or takeaway is ideal) who's hands-on, organised, and loves leading a team. You'll keep the store running smoothly, motivate your team, and create amazing customer experiences every day. If you're positive, energetic, and passionate about fresh food, this is your chance to help our store deliver top-notch service, grow sales, and make Honi Poke the go-to fast-casual spot. That's the way we bowl! Key Responsibilities • Support the General Manager with daily store operations., • Keep service fast, friendly, and efficient in a busy takeaway environment., • Maintain high standards of food quality, hygiene, and customer service., • Lead, motivate, and develop your team to deliver excellence every day., • Drive sales, operational performance, and efficiency., • Create a positive, fun, and supportive store culture built on teamwork and respect. What We Offer • £31,000 – £32,000 per year, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme: support for your wellbeing, • Ongoing training and career development within a growing brand, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Bring your energy, leadership, and passion to Honi Poke and help us become the go-to poke destination. Apply today, we can't wait to welcome you to the family!

We are looking for a dynamic social media expert to join the PR & Marketing team at [Firmdale Hotels](https://www.firmdalehotels.com/). This is a fantastic opportunity to be part of a passionate team based in Soho, responsible for the communications for our eight award-winning hotels in London, as well as the Firmdale brand. The role will provide insight into travel and F&B social media management for one of the UK's most successful, privately owned luxury hotel brands. Role and Responsibilities: • Lead the social media strategy for Firmdale Hotels across Instagram, Facebook, LinkedIn and TikTok. Take ownership of copywriting, content creation, scheduling, publishing and community management for the social channels. Create high end content across various pillars (rooms, restaurants, bars, private events) and grow our channels, increase brand recognition and loyalty, and reach new audiences., • Work with the Senior Social Media & Content Executive and New York Social Media Manager to execute an insight-led social media strategy aligned with wider PR, marketing and commercial objectives – driving awareness, engagement, website traffic, bookings and revenue, • Create day-to-day content as well as deliver social campaigns for exciting pop ups, activations and seasonal moments, • Proactively identify and test emerging social media trends, formats and opportunities that could work for Firmdale, • Manage our paid social agency for Instagram and Facebook, working closely with them to execute and report on campaigns to drive awareness for the hotels and restaurants, • Execute a creator-led strategy for TikTok, • Manage content creators in collaboration with the PR team, both on a paid and gifted basis, identifying, briefing and managing creators aligned with our hotels and restaurants in London, • Frequently visit our London hotels, bars and restaurants to capture engaging video content via iPhone and camera for Instagram Reels, • Monitor, analyse and report on the performance of the social media platforms, • Use data-driven growth tactics to increase social engagement and audience, • Share a monthly social report, • Input into ad hoc reports for team projects and key events, • Support the PR & Marketing team in photo and video shoots, and support the wider PR & Marketing strategy, including promoting experiences and events, • Work with third parties (such as Design Hotels, Mr & Mrs Smith and drinks partners) on collaborative content, • Continuously monitor and engage with social media conversations about Firmdale Hotels, proactively engaging with accounts including key contacts such as journalists and travel agents Requirements: • Genuine interest in social media, digital trends, and hospitality, • A minimum of five years' experience working in social media within the luxury, lifestyle or hospitality industry – F&B experience a bonus, • A roster of industry and influencer contacts, • A strong understanding of the social media industry and platforms, and the ability to embrace new features to drive engagement – Instagram, TikTok, LinkedIn and Facebook, • Track record of growing social media accounts, • Professional experience managing a social media calendar and the use of scheduling tools, with proficiency in reporting across different social media channels (either via the native platforms or third-party reporting tools), • Proficient with an iPhone and passionate about content creation, • Highly organised with the ability to prioritise effectively while managing a high-volume workload Location and Hours • 9am to 6pm Monday to Friday, based at our Head Office in Soho, • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand, • Monitor and engage with social media channels, albeit briefly, during weekends as needed to maintain timely responses and brand presence, • Occasional evening work to oversee shoots, events or create content What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed., • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Referral bonus scheme for recommending top talent, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for 2024, 2025 & 2026, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Yard Sale Pizza is on the search for a Junior Pizza Chef to join our amazing team! Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? • You'll be showcasing your wonderful pizza-making skills, • Helping with the kitchen service to ensure it is running smoothly., • Adhering to exceptionally high standards - including cleanliness. What are we looking for? • Someone with previous experience stretching, baking and making dough in a fast-paced environment., • A great team player who loves to work within a team with great interpersonal skills., • Someone with a good command of English., • Someone who is willing to work weekends. What's on offer... • Competitive rates paid hourly with bonus incentives in place, • A brilliant work/life balance so you won't be working super-late!, • Full time or Part time hours available with all overtime paid for., • Holiday paid in days off or in cash, • Loads of training & career progression - we have excellent learning and development opportunities, • Working with a great team, brand new equipment and state-of-the-art marana ovens, • Brilliant discounts for family and friends off food and merchandise and of course free pizza on shift! If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

Brand Ambassador – No Experience Needed | Full-Time | Weekly Pay Location: Moorgate, London (In-person)Company: Flamin PromotionsSalary: £450-£600/weekJob Type: Full-time, PermanentSchedule: Monday to Saturday Join Flamin Promotions and launch your career in sales!We’re looking for enthusiastic individuals to join our team as Brand Ambassadors. If you’re confident, people-focused, and ready to take control of your growth, this could be the perfect role for you.What you'll do: • Represent top brands and charitable campaigns in person, • Build customer relationships and promote brand awareness, • Collect customer feedback and support event planning, • Work with a supportive team in a fast-paced, energetic environment What we offer: • Weekly pay: £450-£600, • Full training provided—no experience needed, • Career development opportunities through our business development programme, • Performance-based bonuses, • Travel and networking opportunities What we’re looking for: • Strong communication and interpersonal skills, • Ready to break comfort zones, • Positive attitude and high energy, • Hunger and drive to learn, • Great time management, • Availability to work at least 4 days per week in our Moorgate office, • Smart business dress code This is a great opportunity to grow your career while making a difference. Whether you're starting fresh or looking for your next challenge, we want to hear from you! Apply now and take the first step toward a rewarding future with Flamin Promotions.

This is an exciting opportunity to lead our new Urban Baristas Maida Vale café through its opening and beyond. You’ll help establish a strong team and café culture, oversee the day-to-day operation and maintain consistently high standards across every part of the customer experience. You’ll combine confident leadership with commercial awareness and a genuine passion for specialty coffee. Key Responsibilities • Help prepare the Maida Vale café and team for a successful October opening., • Lead all aspects of daily café operations, including opening and closing, team management and stock control., • Deliver excellent customer service and resolve concerns promptly and professionally., • Recruit, train, motivate and develop a positive, high-performing team., • Maintain consistently high standards across coffee, service, cleanliness and presentation., • Develop and implement plans to achieve sales targets, improve profitability and support business growth., • Monitor stock levels and order coffee beans, supplies and merchandise as required., • Ensure full compliance with food hygiene, health and safety requirements., • Maintain the quality and consistency of coffee preparation, coaching the team where needed., • Coordinate events, promotions and local marketing initiatives to build awareness, engagement and sales., • Keep up to date with industry trends, brewing techniques and new coffee products, sharing knowledge with the team. About You • Previous management experience within specialty coffee or a similar hospitality environment., • Strong knowledge of coffee origins, flavour profiles and brewing techniques., • Confident in espresso extraction, including grind adjustment, dosing and tamping., • Skilled in milk steaming and latte art., • A proven ability to lead, motivate and develop a team., • Friendly, approachable and committed to outstanding customer service., • Highly organised and able to manage competing priorities in a fast-paced environment., • A confident problem-solver who can make sound decisions under pressure., • Familiar with stock management, point-of-sale systems and day-to-day business operations., • Positive, dependable and committed to teamwork and continuous learning., • Flexible availability, including weekends and public holidays., • Food-handling certification and knowledge of health and safety regulations are desirable.

Connie’s Pizza — Queens Road Peckham, London Full-time | 48 hours per week £32k + Service Charge + Bonus Scheme About Connie’s Connie’s Pizza is London’s first Bri-talian pizzeria from Andrea Asciuti, founder of 081 Pizzeria. Named after his wife, Connie’s is proper London-style pizza, with Italian soul — light, crispy and full of flavour. The kind of local pizzeria you wish was on your street. We are growing, with a new Connie’s opening in Brighton this winter and further London openings already planned for next year. The Role We are looking for an Assistant Manager to join our team and play an important role in our continued growth. Working closely with the General Manager, you will help lead the restaurant, run shifts and ensure consistently high standards of service, hospitality and operations. Key responsibilities include: • Leading and supporting the FOH team during service., • Running shifts confidently and taking ownership of daily operations., • Delivering excellent guest service and handling feedback professionally., • Supporting staff training, development and performance., • Ensuring high standards of food safety, cleanliness and presentation., • Supporting sales, labour, stock and cost control., • Assisting with rotas, team organisation and day-to-day administration., • Working closely with the GM to improve operations and develop the business. What We’re Looking For • Previous experience in a restaurant management or supervisory position., • A confident and hands-on leader who leads by example., • Excellent communication and organisational skills., • Ability to remain calm and make decisions under pressure., • Strong hospitality and customer-service skills., • Commercial awareness and an understanding of restaurant operations., • Someone ambitious who wants to grow with the business. What We Offer • 48-hour full-time contract, • £32k + Service Charge, • Career progression within a growing restaurant group., • Opportunities to be involved in future openings across London and beyond., • A hands-on management role with genuine responsibility., • A passionate, ambitious and supportive team.

Firmdale Hotels is renowned for our unique and luxurious boutique hotels located in the heart of London and New York. Our properties are celebrated for their stylish interiors, exceptional service, and a commitment to creating memorable guest experiences. At Firmdale, we pride ourselves on fostering a supportive and collaborative work environment where our team members can thrive and grow. We are thrilled to offer an exciting opportunity for a talented Night Chef to join our esteemed team at the Ham Yard Hotel. As a Night Chef, you will play a crucial role in maintaining our high standards of culinary excellence during the night shift. This position is perfect for someone who thrives in a fast-paced environment and enjoys the unique challenges of working outside normal operating hours. Responsibilities: • Prepare and cook high-quality dishes in accordance with our established recipes and standards., • Maintain a clean, organised, and efficient kitchen workspace., • Ensure all food items are stored and handled properly to maintain freshness and prevent contamination., • Collaborate with other kitchen staff to ensure smooth and efficient operations during the night shift., • Adhere to all health and safety regulations, maintaining a safe working environment. What you Need: • Proven experience in a similar role, preferably in a high-end hotel or restaurant., • Exceptional attention to detail and a passion for food., • Strong organisational and communication skills., • Ability to work independently as well as part of a team., • Flexibility to work night shifts and adapt to varying schedules. What We Offer: • Competitive salary of £ 38,370 plus service charge., • A balanced work schedule of 4 days on and 4 days off., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurantss, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

Sales Team Member About the Role Are you confident, ambitious, and looking for an opportunity where your earnings are based on your performance? We're looking for motivated individuals to join our growing team as Sales Team Members. This is an exciting opportunity to develop valuable communication, sales and leadership skills while representing well-known clients through face-to-face customer interactions. No previous sales experience is required – we provide full training, ongoing coaching and clear opportunities for career progression. What You'll Be Doing • Represent our clients through face-to-face customer interactions., • Build rapport and understand customers' needs., • Present products and services confidently., • Deliver an excellent customer experience., • Record customer interactions accurately., • Work alongside a supportive team and experienced leaders., • Work towards personal and team targets., • Continue developing your sales and communication skills. What We're Looking For • Positive attitude and willingness to learn., • Excellent communication skills., • Confidence speaking with new people., • Self-motivated and driven., • Strong work ethic., • Professional appearance and attitude., • Ability to work independently and as part of a team., • Goal-oriented mindset., • Reliable and punctual. What We Offer • Full product and sales training., • Ongoing coaching and mentorship., • Clear career progression opportunities., • Friendly, supportive team environment., • Uncapped commission structure., • Opportunity to progress into leadership and management roles. Important Information • Self-employed opportunity, • Commission-only earnings with uncapped earning potential, • Work Location: In Person Successful applicants will be contacted by our recruitment team regarding the next stage of the recruitment process. We look forward to hearing from you!

Firmdale Hotels is renowned for its luxury boutique hotels in London and New York, offering unparalleled service and unique, stylish experiences. At The Soho Hotel, one of our flagship locations, we pride ourselves on creating an environment where both guests and employees feel valued and inspired. We have an exciting opportunity for a passionate and dedicated Waiter to join our dynamic and highly successful team at The Soho Hotel. As a Waiter, you will play a crucial role in ensuring our guests have an exceptional dining experience. You will thrive in our fast-paced, vibrant atmosphere, handling multiple tables with efficiency and grace. Responsibilities: • Warmly welcome guests, take orders, and make personalised recommendations to enhance their dining experience., • Serve food and beverages promptly, ensuring each dish meets our high standards of presentation and quality., • Accurately process payments, manage billing, and handle any financial transactions with professionalism., • Respond promptly and effectively to any guest inquiries or special requests, ensuring their needs are met with a smile., • Work closely with the kitchen and other staff to ensure seamless service and a harmonious work environment., • Maintain a keen eye for detail to ensure the dining area is always immaculate and well-organised. What you Need: • Proven experience in a similar role within a high-end restaurant or hotel setting., • Demonstrate exceptional attention to detail in all aspects of service., • Possess a high standard of food and beverage knowledge, with a passion for fine dining., • Ability to work effectively within a team, supporting and developing colleagues as needed., • Excellent organisational and communication skills to interact seamlessly with guests and team members., • A genuine passion for hospitality and a commitment to delivering outstanding service. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction. To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, The Telegraph, 2024, • Coolest Hotels in London, The Times, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Imagine being at the heart of creating memorable events. From corporate meetings to social celebrations, you’ll be the first point of contact for enquiries, helping to turn leads into confirmed bookings and coordinating every detail for a seamless experience. Each day is a chance to connect with clients, and grow your skills in business development, client management, and event coordination. As Sales & Events Executive, you’ll play a key role in driving the hotel’s events success and ensuring every event is exceptional. What You Will Do In This Splendid Role You’ll bring energy, enthusiasm, and a client-focused mindset to every enquiry. Here’s what you’ll be up to: • Handling incoming corporate and social enquiries, convert leads into confirmed bookings, and ensure every client feels valued., • Conducting site visits, meeting with clients, and showcasing the facilities, helping them envision and plan their perfect event, • Contribute to the function’s targets, assist with promotional activity, and provide insights to maximize business opportunities, • Manage contracts, proposals, and event details What Makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Honest - You’ll be part of a team that believes in doing the right thing., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Open - If you believe that great work starts with great relationships, you’ll feel right at home here. Bring your enthusiasm, professionalism, and flair for events, and we’ll give you the platform and support to make your mark. Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

Imagine being at the centre of creating seamless and memorable events. From corporate meetings to special projects, you’ll be the first point of contact on the Meetings & Events floor, ensuring every detail runs smoothly and every guest feels supported. Each day is a chance to grow your skills, collaborate across teams, and contribute to the success of the hotel’s events. As Event Coordinator, you’ll help bring every event to life. What You Will Do In This Splendid Role You’ll bring energy, organisation, and a client-focused mindset to every enquiry and event. Here’s what you’ll be up to: • Coordinate and support events, ensuring every client request is met and every detail is managed efficiently, • Prepare and maintain event documentation, systems, and schedules to support smooth operations, • Liaise with clients, colleagues, and suppliers to ensure a seamless and memorable experience., • Support the Sales & Events Executive and wider team with administrative and commercial tasks, • Help maintain resources, track inventory, and ensure all event-related processes are accurate and up to date. What Makes You Splendid? We live by our values, and we’d love you to bring them to life every day: • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Honest - You’ll be part of a team that believes in doing the right thing., • Brilliant - You bring energy, creativity, and a commitment to excellence., • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others. Bring your organisation, energy, and enthusiasm, and we’ll give you the platform to make every event a success and help the hotel shine. Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

*Incipio curates beautiful spaces with vibrant atmospheres for great times.* Vibrancy: the state of being full of energy and life Our Assistant Managers are pro-active, detailed, operational leaders for their teams. They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of their teams. BENEFITS + BEST BITS • Transparent and fair TRONC payments, • Pergo development programme, • Up to 10% Bonus based off of performance and KPI's set and agreed with your General Manager, • Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards, • Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • 60% of our management teams are people we have progressed internally, • Career development + opportunity to grow and expand in this role as the business expands, • Company awards to celebrate team and regular events, • Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)·, • Paid sick leave, • Compassionate Leave, • Enhanced Maternity, Paternity and Adoption leave, • Length in service; earn additional holiday after 2 years continuous service, • Incipio FC + Seasonal Socials, • 50% discount for food and drink in all of our venues WHAT YOU’LL BE GETTING UP TO • Bridging the gap between the team and senior management, using clear, effective and simple communication, • Using imaginative revenue driving ideas to drive the business forward, • You lead joyous and independent shifts and ensure high service standards are kept to, including actively coaching your team in their development., • You ensure the venue runs efficiently by leading from the front, being approachable and driving outstanding hospitality at every opportunity., • Creative cocktail ideas and champion menu development from your team, • You ensure our guests are shown the best possible experience and are looked after safely when in our venues and leaving., • You motivate your team by providing excellent support and training ensuring your team are happy, engaged and full of joy., • You drive both sales and the business performance by using financial data and planning effectively., • Be obsessed with learning, pushing for your own development and career progression, • Having fun, laughing a lot and bringing the good vibes WHAT WE’RE LOOKING FOR • Someone who has a passion for individual hospitality experiences, • People focused, delivering structured inductions to new team members and encourage development, • A problem solver who enjoys collating feedback and ideas from others and implementing that into a single focus, • You have a discipline for implementing exceptional standards, • You are calm in high pressure environments, • You have a big heart and want to impart your knowledge onto your team Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

Are you passionate about culinary excellence and looking for an exciting new challenge? Firmdale Hotels invites you to become part of our award-winning team at the Charlotte Street Hotel. Known for our vibrant atmosphere and exceptional service, Firmdale Hotels offers a dynamic and supportive work environment where you can thrive and grow your career. As a Sous Chef, you will play a crucial role in our kitchen, leading and developing our talented team to deliver outstanding culinary experiences. Your managerial skills will ensure smooth and consistent service, while your creativity and attention to detail will elevate our dishes to the highest standards. Responsibilities: • Lead and mentor the kitchen team to achieve excellence in food preparation and presentation., • Maintain high standards of food knowledge and culinary techniques., • Organise and manage the kitchen operations to ensure efficiency and quality., • Communicate effectively with team members and other departments to guarantee seamless service., • Uphold a commitment to using fresh, high-quality ingredients to create memorable dishes. What you Need: • 2 years proven experience in a similar role within a high-quality kitchen., • Exceptional attention to detail and a passion for food., • Strong organisational and communication skills., • Ability to inspire and lead a team with confidence and enthusiasm., • Dedication to maintaining the highest standards of food safety and hygiene. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Ciao! If you love the buzz of a busy pizzeria, enjoy being right in the middle of the action and know that your team comes before your ego, keep reading. If you're looking for a quiet 9 to 5 role spent sitting in an office, this probably isn't for you. If you think management means standing back and telling everyone else what to do, it probably isn't for you either. At Fatto a Mano, our managers are hands on. You'll lead from the floor, support your team through busy services and work closely with the General Manager to keep the whole pizzeria moving. We're looking for an experienced Assistant General Manager who is dedicated, positive and full of energy. Someone who enjoys the chaos of a busy service, stays calm under pressure and always has a "third eye" on what is happening around the pizzeria. What you'll be doing • Supporting the General Manager with the day to day running of the pizzeria, • Leading energetic, organised and memorable services, • Training, developing and motivating the team, • Creating a positive culture where people enjoy coming to work, • Driving sales while delivering an excellent experience for every customer, • Keeping an eye on the details, from the door and floor to the bar and pizzeria, • Stepping into any role when the team needs your support, • Maintaining high standards across service, cleanliness and presentation, • Helping manage rotas, stock, labour and other operational responsibilities Who we're looking for • An experienced hospitality manager who loves being on the floor, • A confident and positive leader who brings people together, • Someone organised, reliable and calm under pressure, • A strong communicator who can give clear direction and feedback, • Someone commercially aware who understands how to drive sales, • A people-focused manager who enjoys training and developing others, • Someone who takes ownership and notices what needs doing without being asked, • A real team player with plenty of personality and positive energy This isn't just about experience. It's about attitude. We need someone who wants to grow with the business, develop a brilliant team and help create a pizzeria where both our team and customers feel the positive energy. About Fatto a Mano We make proper Neapolitan pizza, but we're really in the people business. Since opening our first pizzeria in Brighton in 2015, we've continued to grow across Brighton & Hove and London. We're proud to be recognised as one of CODE Hospitality's Happiest Places to Work 2026, celebrating the positive culture we work hard to create for our teams. We're proud of our food, our people and the lively atmosphere that makes every Fatto pizzeria different. You'll receive competitive pay, company benefits, team discounts and genuine opportunities to develop within our growing business. If you're ready to get stuck in, lead with energy and help us deliver brilliant service, we'd love to hear from you.

Location: City of London – Fenchurch Street Salary: £23,000-£25,000 per annum Working Days: Monday to Friday Hours: 09:00 – 18:00 About National Accident Support Line National Accident Support Line (NASL) provides a one-stop solution for people following a non-fault road traffic accident. We help coordinate the services our clients may need following an accident, including vehicle recovery, replacement hire vehicles, vehicle repairs and access to other accident-related services. Our aim is simple: to make the process as straightforward as possible for our clients while building strong, long-term relationships with the repairers and service providers we work alongside. The Role We are looking for a confident, friendly and organised Sales & Relationship Administrator to join our team. The primary focus of this role is to make regular outbound calls to our network of vehicle repairers across the UK. This is not a traditional hard-sales role. Your job is to make contact, build rapport and develop relationships with our repairers, ensuring there is regular communication between them and NASL. We want someone who is comfortable picking up the phone, starting conversations and gradually building genuine professional relationships. You will become a familiar point of contact for our repairer network and help us better understand their businesses, requirements and how NASL can support them. Key Responsibilities • Making regular outbound calls to existing and prospective vehicle repairers., • Introducing yourself and NASL and establishing a positive relationship with each repairer., • Building rapport with repairer owners, managers and other key contacts., • Maintaining regular contact so NASL remains familiar and front of mind., • Learning about each repairer's business, capabilities, services and requirements., • Checking how existing repairers are getting on and identifying any issues or areas where NASL can provide support., • Identifying potential opportunities to strengthen relationships and generate additional business between NASL and repairers., • Updating our internal systems with accurate contact details, notes and outcomes following conversations., • Scheduling appropriate follow-up calls and ensuring agreed actions are completed., • Communicating relevant information or opportunities to the wider NASL team., • Supporting the Sales and Operations teams with repairer relationship management., • Using Microsoft Office, email and our internal systems to maintain accurate records. What We're Looking For An excellent candidate for this role will have: • A confident and friendly telephone manner., • Strong communication and people skills., • The ability to build rapport naturally with different personalities., • Confidence making a high volume of outbound calls., • Good organisational and time-management skills., • Good written communication and basic administrative skills., • Confidence using Microsoft Office and cloud-based systems., • The ability to listen, ask good questions and understand what matters to the person they are speaking with., • A positive, proactive attitude and the ability to work independently., • The discipline to maintain regular follow-ups and accurate notes. Previous experience in customer service, telesales, account management, business development or telephone-based roles would be beneficial, although full training will be provided. Knowledge of the motor repair, accident management or automotive industry would be an advantage but is not essential. What You Get • Internal training and development opportunities., • Opportunity to develop experience in relationship management and business development., • NASL social events and holidays., • Opportunity to work in the heart of the City of London., • Fast-paced and varied working environment., • 1-hour lunch plus 2 breaks., • Opportunity to progress within the business. Our Culture We value people who communicate well, take responsibility for their work and enjoy building positive relationships. Equity, diversity and inclusion matter to us. We welcome applications from candidates from a broad range of backgrounds and experiences and believe that different perspectives make our business stronger.

Firmdale Hotels is a collection of award-winning boutique hotels located in the heart of London and New York. Renowned for our vibrant interiors, exquisite dining experiences, and exceptional service, we pride ourselves on creating unique and memorable stays for our guests. At Firmdale, we value innovation, teamwork, and dedication, and we believe our employees are the heart of our success. We are thrilled to offer an exciting opportunity for a Room Service Waiter to join our dynamic and dedicated team at the prestigious Ham Yard Hotel. If you are enthusiastic about hospitality and thrive in a fast-paced environment, this role is perfect for you. As a Room Service Waiter, you will play a crucial role in ensuring our guests have a seamless and delightful in-room dining experience. Responsibilities: • Take and deliver guest orders with efficiency and accuracy., • Make personalised recommendations to enhance the dining experience., • Ensure timely delivery of food and beverages to guest rooms., • Respond promptly and courteously to guest requests and inquiries., • Maintain a high standard of cleanliness and organisation in the service area., • Collaborate effectively with kitchen and front-of-house staff to ensure a smooth service flow. What you Need: • Thrive in a busy environment and handle multiple tasks simultaneously., • Exhibit meticulousness in taking and delivering orders to meet our high standards., • Demonstrate a strong commitment to providing exceptional service and creating memorable experiences for our guests, • Keep track of orders and communicate effectively with team members and guests., • Work harmoniously within a team, contributing to a supportive and positive work atmosphere. What We Offer: • Competitive hourly rate from £17.00 to £18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary We are seeking a motivated and experienced individual to join our team as a Supervisor in the Specialty Coffee Industry. You will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities • Oversee all aspects of daily operations, including opening and closing procedures and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork.

Are you a culinary enthusiast looking for an exciting opportunity to showcase your talent? Look no further! Firmdale Hotels invites you to become our newest Junior Sous Chef at the prestigious Number Sixteen Hotel. As a Junior Sous Chef at Number Sixteen Hotel, you will be at the heart of our culinary operations, contributing to the seamless delivery of exceptional dining experiences. Your role will involve collaborating with our talented kitchen team to ensure the highest standards of quality and efficiency are maintained. Responsibilities: • Utilise your culinary expertise to assist in the preparation and execution of breakfast, lunch, and dinner services., • Thrive in a fast-paced environment, demonstrating confidence and composure during peak periods., • Lead by example, supervising and motivating a small team to achieve culinary excellence., • Maintain meticulous attention to detail, ensuring each dish meets our exacting standards of presentation and taste., • Take ownership of stock management and ordering for your section, optimising inventory levels and minimising waste., • Showcase your organisational and communication skills, effectively liaising with colleagues to coordinate kitchen activities seamlessly., • Collaborate closely with the Head Chef and Sous Chefs to uphold the hotel's culinary reputation and exceed guest expectations. What you Need: • Previous experience in a similar culinary role, ideally within a high-pressure environment., • A genuine passion for food and a dedication to delivering exceptional dining experiences., • Proven ability to lead and inspire a team, fostering a culture of collaboration and excellence., • Strong organisational skills, with the ability to multitask and prioritise effectively., • Excellent communication skills, both verbal and written, to engage effectively with colleagues and stakeholders., • A team player mentality, with a willingness to support your colleagues and contribute to the overall success of the kitchen. What We Offer: • Competitive salary of £39,700 per annum plus service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

BAR SUPERVISOR – GAIA We are currently seeking an experienced and passionate Bar Supervisor to join the team at GAIA in London. This is an exciting opportunity for a driven hospitality professional who thrives in a fast-paced luxury dining environment and is passionate about delivering exceptional beverage experiences while supporting the leadership and development of a high-performing bar team. KEY RESPONSIBILITIES • Supervise the day-to-day operations of the bar, ensuring smooth, efficient, and high-quality service at all times., • Lead by example, motivating and supporting the bar team to maintain exceptional service standards while ensuring all beverages are prepared and presented in line with GAIA standards., • Assist with training, coaching, and developing bar team members to enhance product knowledge, service skills, and operational excellence., • Support the implementation of seasonal beverage menus and maintain excellent knowledge of cocktails, wines, spirits, and premium products., • Maintain effective stock control, minimising wastage through accurate inventory management, stock rotation, and adherence to company procedures., • Ensure the bar remains clean, organised, and fully compliant with health, safety, and hygiene regulations., • Support management in monitoring bar performance, sales, and operational standards, contributing to the achievement of financial and productivity targets., • Work closely with the wider management team to ensure seamless communication across departments and consistently deliver a luxury guest experience. ABOUT YOU • Proven experience as a Bar Supervisor, Senior Bartender, Head Bartender, or in a similar role within a premium or luxury hospitality environment., • Strong knowledge of cocktails, spirits, wines, and current beverage trends., • Experience working in high-volume, fast-paced bar operations., • A hands-on leader with excellent communication, organisational, and team development skills., • Good understanding of stock control, inventory management, and cost-conscious beverage operations., • Passionate about delivering exceptional guest experiences and maintaining the highest hospitality standards., • Highly organised, detail-oriented, proactive, and able to perform effectively under pressure., • Experience within luxury restaurant concepts or high-end London venues is highly desirable. WHAT WE OFFER • Salary: £45,600 per annum + tips, • Career growth opportunities within Fundamental Hospitality., • A professional and supportive working environment., • The opportunity to be part of one of London's most exciting luxury dining destinations. If you are ready to take the next step in your hospitality career and join a globally recognised luxury brand, we would love to hear from you. Candidates must have the right to live and work in the UK. This is not an exhaustive list of responsibilities. A full job description can be provided upon request.

Faya Trading Limited is seeking an organised, customer-focused and commercially driven Sales Account Manager to develop business sales and manage client relationships. The successful candidate will promote the company’s printing, packaging, shipping, mailbox and business-support services to individual and corporate customers. Key Responsibilities • Develop and manage relationships with existing business and individual customers., • Generate new sales leads through networking, referrals, local business outreach and follow-up of enquiries., • Promote Mail Boxes Etc.’s shipping, packaging, printing, mailbox and related business services., • Meet customers to understand their requirements and recommend suitable services., • Prepare quotations, proposals and pricing information in line with company procedures., • Follow up sales enquiries and quotations to secure new business and repeat orders., • Manage customer accounts and provide ongoing support to encourage retention and repeat business., • Coordinate with the store and operations team to ensure customer orders are processed accurately and delivered on time., • Monitor the progress of customer orders, including print, packaging and courier/shipping requirements., • Handle customer queries and resolve service issues professionally and promptly., • Maintain accurate records of customer interactions, sales leads, quotations, orders and account activity., • Monitor local market opportunities and competitor activity to identify potential growth areas., • Prepare regular sales activity and performance reports for management., • Work towards agreed sales, customer-retention and business-development targets.

Reporting to the Head of Marketing and working alongside the Marketing Manager, you will play a key role in driving marketing performance across [Firmdale Hotels'](http://www.firmdalehotels.com) eleven properties in London and New York. Using data-driven insights, you will help grow customer acquisition and engagement across our hotels and restaurants through targeted digital marketing campaigns. You will thrive on working with large datasets, uncovering the stories behind the numbers and transforming them into actionable insights that drive performance. You will collaborate with teams across the business, from General Managers to Revenue and IT, connecting data points and developing a strong understanding of both our brand and our guests. ++RESPONSIBILITIES++ CRM & Email Marketing • Own the data integrity and performance of the Firmdale Hotels CRM database, implementing best practices for governance, auditing and data cleansing in partnership with the Marketing Manager., • Drive sustainable database growth across key customer touchpoints, identifying opportunities to enhance guest understanding while maintaining brand integrity and privacy standards., • Analyse audience and booking data to identify seasonal trends, customer behaviours and revenue opportunities, creating targeted B2B and B2C audience segments., • Partner with operational teams to optimise our integrations with wider group booking platforms (SevenRooms, OpenTable, Opera etc.) and leverage customer insights to increase opt-ins, engagement and retention., • Oversee third-party CRM integrations, ensuring data flows seamlessly and systems operate effectively., • Work closely with the Data Protection Officer (DPO) to ensure GDPR compliance and continuously improve data capture, management and retention processes. Paid Digital Marketing • Develop customer acquisition and retention strategies with individual performance metrics, analysis and campaign optimisation., • Support our external agencies with the planning, management and optimisation of paid media campaigns, including PPC, Google Hotel Ads, social media (Meta) and emerging AI-driven advertising platforms., • Monitor campaign performance, provide actionable insights and collaborate with agency partners to maximise return on investment., • Deliver analysis and reporting on all paid media activity, identifying opportunities to improve targeting, engagement and conversion. SEO, GEO & AI • Collaborate with our SEO agency and wider marketing team to improve organic visibility, onsite SEO performance and Generative Engine Optimisation (GEO)., • Lead evaluation of emerging AI technologies, recommending and implementing initiatives that enhance brand visibility across AI search platforms and improve marketing intelligence capabilities. Website & Digital Experience • Work with the Marketing Manager to support the ongoing optimisation of website structure, user experience and conversion performance., • Work with agency partners to refine analytics implementation and measurement frameworks., • Develop and maintain tracking standards, including UTM governance and campaign attribution., • Oversee website-related system updates and ensure digital platforms remain fit for purpose. Strategy, Insights & Reporting • Spearhead digital transformation initiatives seeking out new opportunities to develop and improve the digital marketing function., • Monitor and report on digital performance across the brand and individual hotels, analysing traffic, engagement, database growth, leads and conversions., • Develop and maintain a robust tracking strategy for all marketing campaigns and activations to ensure that we can measure performance across multiple channels (email, social, search, PR and website)., • Work closely with the revenue team to develop data-driven tactical strategies to increase bookings across the hotels at key times of the year and at key parts of the sales funnel, • Manage reporting dashboards and visualisation tools (GA4, TapClicks and other platforms), ensuring stakeholders have access to clear, actionable insights., • Oversee Google Tag Manager and ensure accurate tracking across all digital touchpoints., • Identify growth opportunities across rooms, restaurants, bars and wider hotel experiences through customer and performance analysis., • Communicate insight-led recommendations, successes and key learnings to stakeholders, helping shape future marketing strategy. ++Location and Hours:++ • 9am to 6pm Monday to Friday, based at our Head Office in Soho., • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand. ++REQUIREMENTS++ • At least 5 years' experience in digital marketing, preferably in the luxury hospitality sector working across hotels and restaurants, • Strong knowledge of the Google Suite including GTM and GSC, • Comfortable working with large datasets and translating them into actionable recommendations, • Experience working with a restaurant reservation platform, preferably SevenRooms and/or OpenTable, • Strong understanding of Google Ads, SEO, GEO and paid search, • A good understanding of the evolving digital landscape, including AI, • Data-orientated and proactive, • A genuine interest in hospitality and design, • Highly organised with meticulous attention to detail, • Excellent communication and presentation skills

We are seeking a enthusiastic and proactive Assistant Manager to join our Warm Rosette Pub in Barnes! We’re a community-focused pub in Barnes, with a strong reputation for great food, drinks and service. Alongside our everyday pub trade, we host a wide range of events, from birthdays and private parties to weddings, celebrations and larger gatherings. We’re looking for someone who is confident leading a team, passionate about hospitality and understands what it takes to run a successful pub. Working closely with the General Manager, you’ll play an important role in the day to day running of The Crossing. You’ll be a hands-on leader who is equally comfortable managing a busy Friday night, overseeing a private celebration or making sure the cellar is running perfectly. You’ll help ensure that our guests receive consistently excellent service while supporting the team and maintaining the high standards we expect across the pub. Key responsibilities • Supporting the General Manager with the day-to-day operation of the pub, • Leading and motivating the team during busy services, • Maintaining consistently high standards of service, presentation and hospitality, • Taking responsibility for the pub in the absence of the General Manager, • Managing and maintaining the cellar, gas, • Managing stock levels, deliveries and stock rotation, • Supporting ordering and reducing waste and unnecessary stock loss, • Ensuring licensing, health & safety and company procedures are followed, • Training and developing team members, • Dealing confidently and professionally with guest feedback and complaints, • Helping maintain excellent relationships with regular customers and the local community Events are an important part of The Crossing, so experience in private hire and event management is highly desirable. This will include: • Liaising with guests and helping understand their event requirements, • Helping plan and organise events from enquiry through to completion, • Coordinating with the kitchen and front-of-house teams, • Ensuring event spaces are prepared and presented to a high standard, • Managing timings, menus, drinks packages and special requests, • Providing a warm, professional and personal service to hosts and their guests, • Helping generate repeat business and positive recommendations We’re looking for someone who: • Has previous experience in a supervisory or management role within a pub, bar, restaurant or similar hospitality environment, • Is confident and experienced with cellar management, • Has a genuine interest in beer, drinks and hospitality, • Has experience working with private events, functions or celebrations, • Is confident leading a team and taking responsibility, • Has excellent attention to detail and high standards, • Is calm and organised under pressure, • Has excellent communication and customer service skills, • Is commercially aware and understands the importance of sales, GP, stock control and reducing waste, • Is friendly, approachable and enjoys getting to know customers, • Is willing to be hands-on and lead by example, • Has a positive attitude and takes pride in the venue they work in What we offer • A key management position within a well-established Barnes pub, • Great shift patterns, this is not a late pub, • A friendly and supportive working environment, • The opportunity to take ownership and make a real impact, • Festive bonuses, • Staff benefits and discounts This is a role for someone who genuinely enjoys pub life — someone who can confidently run a busy service, look after a cellar, lead a team and make sure a wedding, birthday or celebration is an event guests will remember. If you’re passionate about hospitality, take pride in high standards and want to be part of a busy, ambitious pub in the heart of Barnes, we’d love to hear from you.

Are you a passionate culinary professional looking to thrive in a dynamic and high-energy kitchen? Firmdale Hotels is seeking an experienced and enthusiastic Chef de Partie to join our prestigious team at The Soho Hotel. Known for our exceptional service and luxurious accommodations, Firmdale Hotels offers a vibrant and supportive environment where your culinary talents can shine. Located in the heart of Soho, London, The Soho Hotel is part of the acclaimed Firmdale Hotels group. We pride ourselves on delivering an unparalleled guest experience with a focus on personalised service, exquisite dining, and stylish design. Our award-winning restaurants offer a unique culinary journey, and we are committed to maintaining the highest standards of quality and creativity. As a Chef de Partie, you will play a crucial role in our kitchen brigade, ensuring the smooth operation of your section and contributing to the overall success of our culinary offerings. Responsibilities: • Assisting with the preparation and service of breakfast, lunch, and dinner, ensuring each dish meets our high standards., • Supervising and mentoring a small team, fostering a collaborative and efficient work environment., • Demonstrating excellent attention to detail in all aspects of food preparation and presentation., • Monitoring stock levels and placing orders as needed to maintain optimal inventory., • Upholding strict hygiene and safety standards in accordance with regulations., • Collaborating with the Head Chef and other team members to create innovative and enticing menu items., • Maintaining organisational and communication skills to effectively manage your section during busy service periods. What you Need: • Proven experience in a similar role within a high-pressure, fast-paced kitchen environment., • A genuine passion for food and a keen eye for detail., • Strong organisational and communication skills., • The ability to work well within a team and lead by example., • A commitment to continuous improvement and a willingness to learn and grow. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction. To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, The Telegraph, 2024, • Coolest Hotels in London, The Times, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

It started with a little oven in a backyard... Twelve years on, that same energy has taken us to 17 shops across London, with shop 18 just around the corner (and plenty more to come!). Along the way, we've thrown some pretty unforgettable parties, teamed up with incredible people, raised money for causes close to us and served a lot of pizza to our neighbourhoods. Through it all, one thing hasn't changed, we've always done things our way: handmade, hand-delivered and always local at heart. We're a team of passionate people who love great food, good vibes and doing things our own way. We take pride in every pizza we make and bring energy, care and personality to every shift. As we continue to grow across London, we're looking for people who bring the buzz, give a sh*t, support their teammates and genuinely care about creating brilliant experiences for our customers and communities. It's a fast-paced, friendly environment where everyone plays a part in our success and has fun along the way. Now we're at a seriously exciting point of growth and we're looking for an Operations Manager to join our Operations Team and help shape what's next! The Role: This role is all about driving operational excellence across multiple shops, building high-performing teams and delivering outstanding results! You'll work closely with our Shop Managers, supporting and developing them to deliver world-class pizza, exceptional customer service and strong commercial performance. This is a field-based role with regular travel across our London shops, alongside attendance at meetings and planning sessions! We expect our Operations Managers to spend the majority of their time in our shops, coaching teams, developing the management teams and making sure every location delivers the Yard Sale Pizza standard! We're looking for someone who brings great energy, leads from the front and never compromises on quality. Someone who builds strong relationships, communicates with confidence and holds themselves and others accountable. You'll play a huge part in creating a culture where our teams love coming to work, our customers love ordering from us and every shop consistently delivers the Yard Sale Pizza experience. What you'll be doing: • Leading and supporting five Yard Sale Pizza shops to deliver exceptional operational performance, customer experience and profitability., • Coaching, developing and motivating management teams to build high performing teams and create a culture of accountability and continuous improvement., • Taking ownership of sales, labour, food costs and overall P&L performance across your shops, identifying opportunities and implementing action plans to drive results., • Monitoring labour deployment and productivity to ensure every shop delivers outstanding service whilst maintaining efficient labour costs., • Driving industry leading delivery performance by improving out the door times, driver dispatch and operational efficiency., • Ensuring every single pizza leaving the kitchen meets Yard Sale Pizza's product and brand standards., • Conducting regular operational audits covering food safety, health & safety, equipment maintenance and compliance to ensure every shop operates to the highest standards., • Supporting recruitment, onboarding and development of management teams and shop teams, creating strong succession plans and a "Plan B" culture across your shops., • Working closely with GM's and marketing to deliver local marketing initiatives, community partnerships and sales driving opportunities., • Reviewing customer feedback, identifying trends and implementing long-term solutions to improve product quality, delivery performance and guest satisfaction., • Building strong relationships with your shop teams through regular visits, coaching sessions and hands-on operational support., • Using reporting and operational data to identify opportunities, improve performance and ensure every shop consistently achieves its KPIs. We're looking for someone who • Has previous experience as a Multi-Site Operations Manager within a high-volume hospitality or QSR environment (pizza delivery experience is a bonus)., • Has a strong commercial mindset with experience managing P&Ls, labour, food costs and driving profitable growth., • Is an exceptional people leader who enjoys coaching, developing and inspiring others to succeed., • Thrives in a fast-paced environment and can confidently manage multiple priorities across several locations., • Has a relentless focus upon operational excellence and never compromises on standards or quality., • Has excellent communication skills and builds strong relationships with people at every single level of the business., • Is highly organised, proactive and solutions-focused, always looking for ways to improve performance., • Enjoys being out in the shops, supporting teams and leading from the front rather than behind a desk., • Brings a great vibe to the team, approachable, supportive, positive and passionate about helping people and YSP grow! **What you'll get: We're offering a competitive salary based on a 45 hour contract, 28 days' holiday and Christmas closure. Benefits include: • Free pizza during your working hours., • Brilliant discounts for family, friends and online merchandise., • Cycle to Work Scheme., • Tech Scheme., • Company pension., • Access to our Wellbeing Hub and counselling through Hospitality Action. How to apply: If this sounds good, then we can't wait to hear from you! Please send your CV and a cover letter telling us why you'd be the perfect fit to [lucy@yardsalepizza.com](mailto:lucy@yardsalepizza.com).

Are you ready to embark on an adventure where your dedication to security meets the epitome of hospitality? At Ham Yard Hotel, part of the renowned Firmdale Hotels group, we pride ourselves on delivering exceptional experiences. We are currently seeking a Security Officer to become a cornerstone of our team, ensuring the safety and well-being of our cherished guests and esteemed staff. As a Security Officer at Ham Yard Hotel, you will play a pivotal role in maintaining the tranquillity and security of our esteemed establishment. Your primary focus will be to safeguard our guests and team members, extending a warm and professional welcome to all who enter our doors. Responsibilities: • Maintaining a constant presence in the courtyard and guest lobby areas, remaining vigilant to identify and address any potential risks or concerns, ensuring a safe environment for all., • Providing recommendations and promoting our hotel facilities to enhance the guest experience, showcasing the exceptional amenities available., • Collaborating seamlessly with fellow team members to uphold our commitment to unparalleled service and guest satisfaction., • Embodying our values of integrity and excellence, consistently delivering exceptional customer service with a proactive and adaptable approach. What you Need: • A valid SIA License, demonstrating your commitment to maintaining high standards of security., • A solid knowledge of London, allowing you to navigate the city with ease and assist guests with local recommendations., • A flexible work ethic, capable of adapting to a 8-hour shift pattern (5 days on, 2 days off) with hours between 4:00 pm and 12:00 am - Tuesday to Saturday., • Exceptional customer service skills, ensuring every interaction leaves a lasting impression of warmth and professionalism., • A collaborative spirit, ready to contribute to a cohesive team environment dedicated to excellence. What We Offer: • Competitive annual salary of £33,000 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

We are currently looking for an experienced and hands-on General Manager to lead the team at a well-established premium food retail business in North London. This is an exciting opportunity for a strong retail or hospitality operator to take ownership of the day-to-day running of a busy and successful operation, leading from the front across both the retail floor and food production areas. Working closely with the senior leadership team, the successful General Manager will be responsible for the overall performance of the business, driving exceptional customer service, commercial success and operational excellence. The Perks As General Manager, you will receive: • Salary of £40,000 - £45,000 depending on experience, • Senior leadership role with real autonomy and responsibility, • Opportunity to influence the culture, standards and continued growth of a well-established independent business, • Supportive and passionate team environment, • Company pension, • Casual dress, • Staff meals and employee discounts, • 45-hour working week, • Flexible working pattern between 6:00am and 7:00pm The Place Our client is a highly respected independent food retail business with a loyal customer following and an outstanding reputation for quality products and excellent service. Combining retail with freshly prepared food, the business operates in a fast-paced environment where quality, consistency and customer experience are at the heart of everything they do. This is a hands-on operation with a strong focus on fresh food, high standards and creating a welcoming environment for both customers and the team. The Person The successful General Manager will have: • Previous experience as a General Manager within food retail, delicatessen, bakery, café or a similar fresh food environment, • Strong commercial awareness with experience managing sales, labour costs, margins and profitability, • A hands-on leadership style with the ability to motivate and develop a team, • Experience overseeing recruitment, training, rotas and performance management, • Excellent customer service and operational management skills, • Strong organisational skills with the ability to perform under pressure, • Experience managing stock control, ordering, opening and closing procedures and compliance, • A sound understanding of food safety, allergen management and health & safety legislation, • A genuine passion for high-quality food and delivering exceptional customer experiences, • Flexibility to work weekends and public holidays in line with the needs of the business If you're a commercially minded and hands-on General Manager looking for an exciting opportunity to lead a thriving independent food business, we'd love to hear from you. Apply now!

We are currently recruiting for an experienced and hands-on General Manager to lead the team at a highly regarded premium café and food-led business. This is an exciting opportunity for a strong hospitality operator to take ownership of the day-to-day running of a busy and successful site, overseeing both the front-of-house experience and food production operation. Working closely with the senior leadership team, the successful General Manager will be responsible for driving exceptional service standards, developing the team, maintaining operational excellence and delivering strong commercial performance. The Perks The General Manager will receive: • £40,000-£45,000 salary depending on experience, • Senior leadership role with genuine autonomy and responsibility, • Opportunity to influence the culture, standards and continued growth of a successful independent business, • Supportive and passionate team environment, • Company pension, • Staff meals and employee discounts, • 45-hour working week, • Flexible working pattern between 6:00am and 7:00pm The Place Our client is a well-established premium café and food business with an excellent reputation for quality, service and creating memorable customer experiences. Combining a busy café environment with fresh food production, the business delivers high-quality products in a fast-paced setting where hospitality, consistency and attention to detail are at the heart of everything they do. The General Manager will oversee the full operation, working closely with café, kitchen and production teams to ensure smooth service, strong team performance and consistently high standards. This is a hands-on role for someone who enjoys being visible on the floor, developing people and creating a welcoming environment for both customers and the team. The Person The successful General Manager will have: • Previous experience as a General Manager, Café Manager, Restaurant Manager or Operations Manager within a quality food-led hospitality environment, • Strong leadership skills with the ability to motivate, coach and develop a team, • A hands-on approach with a passion for delivering exceptional hospitality, • Experience managing daily operations, rotas, staffing levels and service standards, • Strong commercial awareness with experience managing sales, labour costs, margins and profitability, • Excellent customer service skills with the ability to build strong relationships with guests and teams, • Experience overseeing food quality, hygiene standards and operational compliance, • Strong organisational skills with the ability to manage multiple departments in a busy environment, • A genuine passion for great food, service and creating an outstanding customer experience If you are an experienced Café General Manager or hospitality leader looking for an exciting opportunity to take ownership of a successful food-led business, we would love to hear from you. Apply today for more information.

Firmdale Hotels is a collection of award-winning, luxury hotels located in some of the most vibrant and exciting cities. Our properties are known for their unique design, outstanding service, and warm, welcoming atmosphere. At Firmdale, we pride ourselves on creating exceptional experiences for our guests and a supportive, engaging environment for our team members. We are thrilled to offer an exciting opportunity for a Valet to join our esteemed Housekeeping team at the Ham Yard Hotel. As a Valet, you will play a crucial role in maintaining the high standards of our hotel, ensuring our guests enjoy a seamless and comfortable stay. Responsibilities: • Assist in the daily operations of the Housekeeping department., • Perform laundry duties, including washing, drying, ironing, and pressing., • Handle sewing tasks and minor garment repairs as needed., • Organise and manage team members uniforms, ensuring they are clean and presentable., • Maintain a high level of cleanliness and organisation in the laundry area., • Flexibly respond to the needs of the department and use your initiative to solve problems. What you Need: • Proven experience in a similar role within a luxury hotel or hospitality environment in the housekeeping departament, • Ability to work under pressure while maintaining attention to detail., • Strong organisational and communication skills., • A passion for providing excellent customer service and ensuring guest satisfaction., • Ability to work effectively as part of a team, demonstrating cooperation and flexibility. What We Offer: • Competitive hourly rate of £16.50 - £18.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Proud winners of The Times Best Places to Work for both 2024 and 2025 • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Job Title: Marketing Manager Job Type: Full Time (Permanent) Salary: from £45,000 per annum Location: London Start date: As soon as possible Reporting to: Director The Marketing Manager is responsible for developing and executing marketing strategies that promote the company’s real estate portfolio and property management services, drive revenue growth, and enhance brand visibility. This role involves team leadership, client and stakeholder engagement, campaign management, and close collaboration with senior management to ensure marketing activities are aligned with the company’s overall commercial and investment objectives. Job Descriptions • Collaborate with senior leadership to define the range of real estate services offered, including property acquisition, sales, lettings, and management solutions., • Contribute to the development of sales and leasing strategies and assist in setting achievable revenue and occupancy targets based on market conditions and business objectives., • Conduct market research, surveys, and competitive analysis to understand property market trends, tenant demand, investor expectations, and competitor activity., • Evaluate customer and tenant responses to property offerings, pricing structures, presentation standards, and service delivery to inform strategic decisions., • Compile and analyse sales, lettings, and occupancy data to assess performance against agreed targets., • Develop proposals for marketing campaigns and promotional activities that effectively target buyers, tenants, investors, and property owners., • Produce regular reports for senior management detailing marketing performance, client feedback, portfolio insights, and market developments., • Provide strategic recommendations to enhance property marketing, leasing performance, and brand positioning., • Manage and mentor the marketing team to ensure the effective delivery of marketing strategies across all property services., • Oversee content creation, digital marketing, branding, advertising, and property-focused promotional initiatives., • Foster strong relationships with existing and prospective clients, tenants, investors, and business partners through proactive communication and tailored engagement., • Support the negotiation of new business opportunities, including property management contracts, sales mandates, and leasing agreements., • Assist in preparing detailed property marketing specifications, including promotional planning, messaging, and alignment of marketing materials with asset positioning and client expectations. Required Skills & Qualifications: • A Bachelor's degree that is equivalent to RQF Level 6, • Proven experience in real estate or property management, or a related professional services sector., • Strong leadership and team management skills, • Proficiency in digital marketing tools, property portals, and analytics platforms, • Excellent communication, negotiation, and organisational abilities, • Strategic and commercially focused thinker with strong attention to detail

At Firmdale Hotels, we pride ourselves on delivering exceptional service in stunning surroundings. Our award-winning collection of luxury boutique hotels in London and New York offers unique experiences that blend style and sophistication with warm hospitality. Our properties, such as the Ham Yard Hotel, are renowned for their distinctive design, vibrant atmosphere, and commitment to excellence. We believe in nurturing talent and providing opportunities for growth within our dynamic team. We are thrilled to announce an exciting opportunity for a passionate and skilled Pastry Chef de Partie to join our esteemed culinary team at the Ham Yard Hotel. In this role, you will play a key part in our kitchen operations, contributing to the creation of exquisite pastries that delight our guests. You will work closely with our talented chefs, assisting with the order of service for lunch and dinner, and ensuring the highest standards of quality and presentation. Responsibilities: • Create and prepare a variety of pastries, desserts, and baked goods to our exacting standards., • Assist in the day-to-day operations of the pastry section, maintaining a smooth workflow., • Supervise and mentor junior members of the pastry team, fostering a collaborative and supportive environment., • Maintain meticulous attention to detail to ensure the quality and consistency of all products., • Manage stock levels, place orders, and control inventory to minimise waste and ensure freshness., • Uphold the highest standards of hygiene and cleanliness in the kitchen. What you Need: • Proven experience in a similar role within a busy kitchen environment., • Demonstrated ability to supervise and lead a small team effectively., • Exceptional attention to detail and a passion for creating beautiful pastries., • Strong organisational and communication skills., • Experience in ordering and stock control., • A positive attitude and the ability to thrive in a fast-paced, dynamic setting. What We Offer: • Competitive hourly rate of £16.54 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

BRAND AMBASSADOR | EVENTS & PROMOTIONS If you’re confident, competitive and good with people, keep reading. We’re growing our team and looking for people who want to build their communication, sales and leadership skills while working in a fast paced events environment. Forget sitting behind a desk all day. As a Brand Ambassador, you’ll be out at events, meeting people face to face, representing major organisations and creating genuine connections with the public. Your day could involve: • Representing brands at live events and campaigns, • Speaking to customers face to face, • Building rapport and creating positive experiences, • Working as part of a high energy team, • Developing your sales and leadership abilities We care more about your attitude than your CV. You don’t need previous experience, we provide full training and ongoing coaching. We’re looking for people who are: • Confident and outgoing, • Driven and hardworking, • Positive and coachable, • Competitive and ambitious, • Strong communicators, • Team players If you want to grow, develop and see what you’re capable of, apply today.

Firmdale Hotels is renowned for its luxury boutique accommodations and exceptional service. With properties in London and New York, we pride ourselves on creating memorable experiences for our guests. Our Haymarket Hotel is seeking a dedicated and dynamic Restaurant Manager to lead our food and beverage operations. If you are passionate about hospitality and thrive in a fast-paced, high-end environment, we want to hear from you! As a Restaurant Manager at the Haymarket Hotel, you will be the driving force behind our food and beverage outlets. Your main responsibility will be to ensure seamless daily operations and exceptional customer service. You will work closely with senior management and your team to consistently exceed guest expectations. Responsibilities: • Direct the floor management of all Food & Beverage departments, ensuring smooth and efficient service., • Conduct daily team briefings, providing updates on specials and essential information., • Proactively engage with guests to ensure their satisfaction through regular check-backs., • Deliver engaging training sessions to enhance service standards and product knowledge., • Collaborate with the Head Chef on menu development and refinement., • Work closely with the Bar Manager to curate wine and cocktail lists that complement our offerings., • Mentor and develop departmental managers to foster their growth and success., • Supervise the operations of the events department, ensuring seamless execution., • Manage labour schedules and rosters efficiently to optimise productivity., • Implement and supervise food safety and health & safety protocols., • Prepare forecasts, analyse performance, and manage budgets for Food & Beverage departments., • Develop and execute a promotional calendar to drive Food & Beverage sales., • Utilise social media channels to enhance Food & Beverage sales opportunities., • Monitor sales performance and uphold standards of upselling., • Set monthly departmental objectives and benchmark progress., • Oversee cash handling procedures and manage complaint resolution effectively. What you Need: • Previous experience as a Restaurant Manager in a luxury hotel or upscale restaurant setting., • Exceptional attention to detail with a commitment to delivering outstanding standards., • Strong leadership and motivational skills to inspire and develop staff., • Proficiency in training and staff development methodologies., • Excellent communication skills, both verbal and written., • Impeccable personal presentation reflecting our brand's ethos., • Resilience and a proactive approach to problem-solving., • Familiarity with Micros or similar hospitality software is desirable. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Sales Assistant – Knit&Knots Location: London – Westfield London / Westfield Stratford Position: Sales Assistant Job Type: Part-time Knit&Knots is a London-based handmade gift and lifestyle brand specialising in crochet flowers, bouquets, plants, accessories and unique gifts. As our business continues to grow, we are looking for friendly, reliable and confident Sales Assistants to join our retail team. Your Responsibilities • Welcome and assist customers in a friendly and professional manner, • Introduce products and provide recommendations to customers, • Actively engage with customers and help increase sales, • Process payments and operate the till, • Replenish stock and keep displays organised and attractive, • Maintain a clean and tidy retail space, • Check stock levels and report low-stock items to the manager, • Follow daily store procedures and company standards, • Support the team during busy periods What We’re Looking For • Friendly, approachable and confident with customers, • Good communication skills, • Positive attitude and strong sense of responsibility, • Reliable and punctual, • Comfortable approaching customers and making product recommendations, • Able to work independently as well as part of a team, • Previous retail or customer service experience is preferred, but not essential, • Must be available to work some weekends and bank holidays What We Offer • Friendly and supportive working environment, • Staff training provided, • Opportunities to develop into a Senior Sales Assistant or Store Manager, • Opportunities to grow with an expanding London retail brand ###

Are you ready to embark on an exciting journey with Firmdale Hotels? We are looking for a vibrant Receptionist to become a vital part of our esteemed team at Number Sixteen Hotel. If you are passionate about delivering exceptional service and thrive in a dynamic environment, this role is perfect for you. As a Part-time (24 hours) Receptionist at Number Sixteen Hotel, you will be the welcoming face and voice of our establishment. Your primary responsibility will be to provide outstanding customer service, ensuring that every guest feels at home and well taken care of. Responsibilities: • Greeting guests with warmth and professionalism, creating a positive first impression., • Handling check-ins and check-outs efficiently, while maintaining a keen eye for detail., • Responding to guest inquiries promptly and accurately, whether in person, over the phone, or via email., • Assisting guests with special requests and providing information about hotel facilities and local attractions., • Collaborating closely with our front office team to ensure seamless operations and guest satisfaction., • Upholding impeccable standards of presentation and professionalism at all times. What you Need: • A passion for hospitality and a genuine desire to exceed guest expectations., • Strong communication skills and the ability to engage with guests from diverse backgrounds., • Exceptional organisational skills and a meticulous attention to detail., • A positive attitude and the ability to thrive in a fast-paced, team-oriented environment., • Previous experience in a similar role is essential What We Offer: • Competitive hourly rate of £16 - £17.50, inclusive of service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

The Canapé Club is a growing London catering company specialising in premium canapés, finger food and event catering for corporate events, private parties, networking events, product launches and Christmas parties. We’re looking for a confident and proactive Catering Sales & Business Development Executive to help us find new clients and generate new catering bookings across London. What you'll do: • Actively search for new catering and event opportunities, • Approach companies, offices, event organisers and potential corporate clients, • Build relationships with venues and event agencies, • Contact potential clients by email, phone and other channels, • Generate your own leads and follow them through, • Introduce our menus and catering services, • Help turn enquiries into confirmed bookings, • Build relationships that generate repeat business This is a part-time, flexible role and can largely be done remotely, making it suitable alongside another job or other commitments. Experience in hospitality, catering, events, sales or business development would be ideal. Existing contacts within the London events or corporate hospitality industry would be a big advantage. Pay: Flexible/commission-based, with commission paid on confirmed business that you generate. The exact structure can be discussed depending on experience. We're looking for someone independent and motivated who enjoys finding opportunities, speaking to new people and developing business. If you're interested, please send a short introduction about yourself, your relevant experience and how you would approach finding new catering clients for The Canapé Club.

This is a great opportunity for someone who enjoys speaking to people, has a passion for fragrance, and wants to develop their sales skills while earning based on performance. The Role: • Approach and engage with potential customers, • Introduce customers to our oud fragrances and explain the different scents, • Demonstrate products and help customers find the right fragrance, • Build strong relationships with customers, • Represent the brand professionally, • Work towards individual and team sales targets

About OhMyFood Join OhMyFood as we launch London’s first home‑cooked food marketplace. This role begins with a 45‑day remote training period, designed to help you learn our systems and outreach processes. On your 30th day, we’ll conduct a formal review and discuss conversion into future full‑time opportunities based on performance, business needs, and role availability. You’ll help us grow area‑by‑area by reaching home chefs, building community partnerships, and supporting early customer acquisition. Ideal for someone confident, people‑friendly, organised, and excited to help build a food‑tech startup from the ground up. What You’ll Do • Reach out to home chefs, food creators, community leaders, and local partners., • Explain the OhMyFood opportunity and support chef onboarding., • Build relationships with student groups, residential communities, South Asian networks, and local organisations., • Support customer acquisition through online/offline outreach., • Research high‑potential London areas for Phase 1 launch., • Manage outreach trackers, leads, follow‑ups, and partnerships., • Work with marketing on referral campaigns and community engagement., • Collect feedback from chefs and communities to improve launch strategy., • Represent OhMyFood professionally in all conversations. What We’re Looking For • Experience in BD, sales, partnerships, community growth, marketing, operations, hospitality, or startups., • Strong communication and people skills., • Comfortable reaching out via LinkedIn, WhatsApp, email, calls, and communities., • Organised, proactive, and able to take ownership., • Interest in food, community, startups, or marketplaces., • Knowledge of London communities is a plus. Why Join Us • Build the growth engine of a real marketplace business., • Work directly with the founder + core teams., • Hands‑on experience in BD, partnerships, community growth, and launch strategy., • 30‑Day HR Review → discuss continuation, extended responsibilities, or conversion., • Conversion Pathway → potential full‑time roles as we scale., • Certificate of Completion + Letter of Recommendation for exceptional performance., • Be part of a brand built on food, community, and everyday comfort.

EXPERIENCED RETAIL SALES ASSISTANT & TEA BAR SPECIALIST Camden Tea Bar – Camden Market, London Full-time position available Camden Tea Bar is an established independent tea shop and tea bar in Camden Market. We have more than 2,000 five-star Google reviews and have been recognised among the top 10% of cafés worldwide on TripAdvisor. We are looking for an experienced, confident and commercially minded Retail Sales Assistant to join our team. This is primarily a customer service and sales role. You must enjoy approaching customers, starting conversations, understanding what they are looking for and confidently recommending products. Alongside retail sales, you will be trained to prepare our loose-leaf teas, matcha, coffees and other drinks. THE ROLE Retail sales and customer experience: • Warmly greeting and engaging every customer, • Asking the right questions to understand customers’ tastes and needs, • Confidently recommending loose-leaf teas, gifts and accessories, • Explaining products clearly and enthusiastically, • Upselling and suggesting relevant additional products, • Helping to increase sales and average customer spend, • Creating an engaging and memorable customer experience, • Handling transactions accurately Drink preparation: • Preparing loose-leaf teas, matcha, coffees and other drinks, • Following recipes and presentation standards consistently, • Working quickly and calmly during busy periods, • Keeping the tea bar clean, organised and well stocked Shop responsibilities: • Restocking products and maintaining attractive displays, • Keeping the shop exceptionally clean and well presented, • Helping with opening and closing duties, • Taking responsibility for the smooth running of the shop, • Learning our extensive tea and product range WHAT WE ARE LOOKING FOR You must have: • At least two years’ experience in retail, hospitality or another customer-facing sales role, • Strong sales skills and the confidence to recommend and upsell products, • Excellent spoken English and clear communication skills, • A friendly, outgoing and professional manner, • A reliable and punctual approach to work, • The ability to stay calm, positive and efficient under pressure, • Availability to work weekends and during busy holiday periods, • The right to work in the UK Barista or specialist food and drink experience would be helpful, but strong sales ability and customer engagement are more important. Full tea and product training will be provided. TRAINING AND DEVELOPMENT You will receive structured training in: • Specialist tea and product knowledge, • Retail selling and customer recommendations, • Tea, matcha and coffee preparation, • Customer service and communication, • Professional shop standards PROGRESSION We are looking for someone who wants to stay, develop their knowledge and take on more responsibility over time. This role would suit an experienced retail salesperson or hospitality professional who wants to work in a more specialist, engaging and product-focused environment. TO APPLY Please send us a message introdusing yourself and answer the following: 1. What sales or customer-facing/ sales experience do you have?, 2. Tell us about a time you successfully recommended or upsold a product., 3. What days and hours are you available to work?, 4. Are you available to work weekends?, 5. Why would you like to work at Camden Tea Bar? Applications without answers to these questions may not be considered.

As Floor Assistant Manager, you will oversee smooth day-to-day floor operations, deliver exceptional guest experiences, support the management team, and lead the floor team during busy late-night service. You will coordinate kitchen, bar, hosting, runner, karaoke room, and lounge activities while maintaining high standards of food and beverage service. Responsibilities: • Lead and support the floor team during service., • Deliver outstanding customer service and guest experiences., • Coordinate effectively with the bar, kitchen, hosts, runners, karaoke rooms, and lounge., • Manage VIP guests, bookings, enquiries, and customer concerns professionally., • Maintain high standards of cleanliness, presentation, and service., • Support staff training, motivation, and development., • Ensure health, safety, food hygiene, and licensing procedures are followed., • Assist with opening and closing duties and daily operations., • Identify sales opportunities and encourage appropriate upselling., • Monitor inventory and assist with ordering supplies when required., • Address guest concerns promptly and work to maximise satisfaction. Skills and requirements: • Previous supervisory experience in a high-end bar, nightlife, restaurant, or hospitality environment., • Strong leadership, communication, and organisational skills., • Confidence working in fast-paced, late-night environments., • A positive attitude and strong team mentality., • A professional, guest-focused approach., • Flexibility to work evenings and weekends., • Ability to remain calm under pressure while maintaining attention to detail., • Knowledge of relevant health, safety, and food-handling regulations., • A passion for hospitality and delivering exceptional guest experiences., • A personal licence is preferred. What we offer: • Hourly rate plus service charge, with an OTE of £17–£18 per hour., • Staff meals while on duty., • Staff discounts and incentives., • Career progression opportunities., • A fun and energetic working environment., • The opportunity to work in a luxury nightlife venue. This role is ideal for an enthusiastic hospitality professional who enjoys luxury nightlife and is motivated to lead a team in delivering outstanding food and beverage service.

Martha’s is a brand new social salon deigned to be somewhere people genuinely want to spend time. Set in a beautifully designed space, Martha’s brings together high-quality manicures and pedicures with a considered day-to-night drinks programme of natural wine, great coffee, matcha and cold brew. This is a brand-new concept from the team behind a proven hospitality business, now stepping into the leisure space. We’re looking for a confident, energetic and people-focused Shift Leader to join us from the beginning and help bring this concept to life. This is an exciting opportunity to work directly with the founders and help bring the brand to life - shaping the culture, team and guest experience from day one. The Role As Shift Leader, you’ll take responsibility for the smooth running of the salon during your shift. You’ll be the senior team member on the floor, ensuring that our guests receive an exceptional experience, the team stays motivated and the salon operates to the highest standard. You’ll lead by example, bringing energy, confidence and a strong sense of ownership to every shift. This is a hands-on leadership role. You’ll be working alongside the team, supporting them when needed while making sure the salon continues to run smoothly and commercially successfully. Key Responsibilities Leading the Shift • Take ownership of the salon floor during your allocated shift, • Ensure the team is prepared, motivated and ready to deliver an exceptional experience, • Lead by example in service, professionalism and attitude, • Allocate tasks and support the team throughout the shift, • Monitor the flow of appointments and identify any potential issues before they affect the guest experience, • Keep the team informed of daily targets, priorities and important guest information, • Act as the first point of contact for the team during your shift, • Escalate significant operational or team issues to the Assistant Manager or Salon Manager, • Ensure the salon remains organised, energetic and welcoming throughout the day Guest Experience • Ensure every guest receives a warm, personal and memorable experience, • Welcome guests and create a positive first impression, • Support the team in delivering consistent service standards, • Handle guest questions, concerns and feedback confidently, • Resolve minor guest issues quickly and professionally, • Build relationships with regular guests, • Encourage rebooking and client retention, • Ensure guests understand relevant aftercare and future treatment recommendations, • Create an environment that feels social, relaxed and enjoyable Commercial Performance • Support the team, AM and SM in achieving daily and weekly sales targets, • Communicate targets clearly at the beginning of each shift, • Keep the team motivated and commercially focused throughout the day, • Encourage appropriate treatment upgrades, add-ons and retail, • Support rebooking and client retention, • Monitor performance throughout the shift and identify opportunities to improve, • Celebrate team wins and recognise strong individual performance, • Communicate shift performance to the Assistant Manager or Salon Manager Salon Standards • Ensure the salon is maintained to an exceptional standard throughout the shift, • Monitor cleanliness, hygiene and presentation, • Ensure treatment areas and workstations are prepared correctly, • Complete regular floor checks, • Ensure health & safety procedures are followed, • Monitor stock and consumable levels during the shift, • Report maintenance, stock or operational issues promptly, • Ensure opening and closing procedures are completed correctly when responsible for them Team Support • Be approachable and available to support team members throughout the shift, • Coach and guide team members where appropriate and support new team members as they settle into the business, • Help maintain a positive and respectful team environment, • Share feedback with the Assistant Manager or Salon Manager at the end of your shift, • Recognise and celebrate good performance, • Lead calmly and confidently during busy periods Brand & Social Experience • Bring the personality and energy of the brand to life on the salon floor, • Help create an environment that feels social, welcoming and exciting, • Support events, activations and special occasions, • Encourage memorable interactions between the team and guests, • Maintain the visual and experiential standards of the salon, • Represent the brand professionally at all times, • Bring ideas and energy to the development of the salon Who This Role Is For You might currently be: • A Shift Leader, • Senior Beauty Therapist, • Senior Nail Technician, • Salon Supervisor, • Team Leader, • Experienced Beauty Therapist, • Experienced Nail Technician, • A high-performing team member ready to take their first step into leadership, • Someone from a premium hospitality or retail environment looking to move into beauty We’re looking for someone with the confidence, personality and mindset to lead a team and take ownership of a shift. You should: • Be confident and comfortable leading others, • Have excellent communication skills, • Naturally take responsibility and ownership, • Be calm and organised under pressure, • Have high standards and strong attention to detail, • Be commercially aware, • Have a natural ability to motivate people, • Be warm, approachable and guest-focused, • Be confident handling challenging situations, • Enjoy working in a fast-paced environment, • Have a genuine passion for beauty, hospitality and people, • Be excited by the opportunity to help build something from the beginning Experience & Qualifications You should ideally have: • Previous experience in a senior, supervisory or leadership position, • Experience within beauty, hospitality, retail or another customer-facing environment, • Strong understanding of customer service, • Experience working towards sales or performance targets, • Excellent communication and organisational skills, • Level 2 beauty or equivalant qualification Beauty or salon experience is preferred.

I You Print are looking for an experienced, driven and self-motivated Field Sales Executive to join our growing team. This is an exciting opportunity for a results-oriented salesperson who enjoys meeting business owners face-to-face, developing new relationships and converting opportunities into long-term customers. Key Responsibilities: * Identify and develop new business opportunities within your assigned territory. * Visit prospective and existing customers to introduce our print and design services. * Build strong, long-term relationships with business owners and decision-makers. * Generate leads through face-to-face visits, networking, referrals, prospecting and cold outreach. * Target businesses across sectors such as hospitality, retail, property, construction, professional services, events and local businesses. * Understand customer requirements and recommend suitable print and signage solutions. * Prepare and follow up on quotations and enquiries. * Re-engage previous and inactive customers to generate repeat business. * Negotiate pricing and close sales effectively. * Achieve and exceed agreed weekly and monthly sales targets. * Maintain accurate records of leads, meetings, quotations and sales within the CRM system. * Provide regular feedback on customer requirements, competitor activity and market opportunities. * Work closely with the design, production and customer service teams to ensure a smooth customer experience. Requirements: * 1-2 years’ experience in field sales, B2B sales or business development is preferred. * Proven track record of achieving or exceeding sales targets. * Confident and professional face-to-face communication skills. * Strong negotiation, persuasion and closing abilities. * Comfortable approaching and developing relationships with new businesses. * Highly motivated, commercially minded and target-driven. * Ability to work independently and manage your own diary and territory. * Excellent follow-up and organisational skills. * Experience in the printing, signage, design, advertising or B2B services industry is an advantage but not essential. * Willingness to travel within the assigned territory. #IYouPrint #FieldSales #SalesMarketing #Marketing #BusinessDevelopmentManager #Print #Design #Artwork #Outdoor

About Us At Lucky Voice, we believe that pleasure is something to be taken seriously! We have a phenomenal time delivering unforgettable nights out centered on unrivalled private-room karaoke, delicious drinks, and tasty food. It is a place where people come to let their hair down, have fun, belt out some tunes, and switch off from reality, creating moments everyone enjoys and remembers forever. Job Overview We are seeking an experienced, talented, high-energy Assistant General Manager (AGM) to assume day-to-day responsibility for the operational management of our Lucky Voice venue, deputizing in the absence of the General Manager while actively supporting the delivery of our wider company strategy. In this role, you will lead by example and ensure that all guests have memorable moments, fun, and enjoyment as part of their experience within our venue. Our Core Values: • Be Fun Be Kind, • Driven to Deliver, • Treasure the Touch Points, • Work Brilliantly Together Key Responsibilities • Guest Experience: Maintain venue product quality and appearance; promote guest recognition and handle daily feedback to foster an environment focused on guest-centricity., • Commercial Development: Plan and execute short-term business objectives, support bookings coordination to maximise yield, and evaluate sales/marketing promotions., • Financial Control: Support the GM in the achievement of all venue budget targets and KPIs, while monitoring cash, stock, and venue assets securely., • People Management & Leadership: Lead by example, encouraging all team members to work together. Delegate authority, empower team members, handle recruitment in line with business needs, and foster a positive team atmosphere by recognising success., • Training & Development: Actively drive the onboarding, coaching, and statutory compliance training cultures for all venue team members., • Statutory Requirements: Take personal accountability for all statutory obligations, ensuring Health & Safety policies and procedures are followed, and ensure fair and equal treatment for all individuals. Skills, Experience & Abilities Required • Demonstrated excellent leadership and people management skills with a knack for getting the best out of a team in a fun and collaborative way., • Great attention to detail, organisation, planning, and administration skills., • A confident communicator who thrives working as part of a team and is passionate about going the extra mile., • A strong passion for delivering customer excellence to all our guests., • Mobility and flexibility to potentially move to an alternative venue location to gain promotion or further training. What’s In It For You? A fun, collaborative environment where you can truly thrive and develop, not to mention a few fantastic perks: • Salary: Commensurate with experience, • Holiday: 25 days, • PMI: Benenden Health, • Cycle to Work Scheme, • Travel Loan, • EAP (Employee Assistance Programme), • Generous Discount on F&B (Food & Beverage) If you want that mic drop moment, we would love to hear from you!

Loftnix Developments Ltd is looking for a motivated self-employed Sales Agent to generate and secure residential construction projects across London and the surrounding areas. We specialise in loft conversions, house extensions and full property renovations. The opportunity: • 8% commission for every qualifying client contract introduced by you and successfully signed, • Commission-only, self-employed position, • No basic salary or guaranteed earnings, • No commission ceiling, • Flexible working arrangements, • High-value residential construction projects, • Written Sales Agent Agreement provided before starting Your role: • Find and approach potential clients, • Develop relationships with homeowners, architects, estate agents, property developers and other property professionals, • Generate qualified enquiries and help move opportunities towards signed contracts, • Manage your own leads and follow-ups professionally Loftnix will handle site visits, technical advice, pricing, quotations and construction delivery. The ideal person: • Confident in business development and closing sales, • Self-motivated and able to work independently, • Professional and reliable, • Construction, property, home-improvement or high-value sales experience is an advantage, • Existing London property contacts are highly desirable To apply, please send a written summary of your sales experience, the areas you cover and any relevant construction or property contacts. Written applications only. We are not accepting telephone enquiries about this opportunity.