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  • Learning & Development Manager
    Learning & Development Manager
    6 hours ago
    £55000–£60000 yearly
    Full-time
    Manchester

    Job Ref: PER1470 Branch: Permanently Unique Group Location: Manchester or London Based Salary/Benefits: £55,000 - £60,000 per annum OTE Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 28/07/2026 Closing date: 08/09/2026 Job Title: Learning & Development Manager Department: Head Office - People Responsible To: Group HR Manager Responsible For: Learning & Development Executive Overall purpose of post: The Learning & Development Manager is responsible for creating, delivering and continuously improving the learning, leadership and performance development strategy across Permanently Unique Group. This role will partner closely with operational and support teams to build a high-performance culture, ensuring every team member has the skills, knowledge and behaviours required to deliver exceptional guest experiences while supporting the Group's commercial objectives. This role will be based at our HQ in Manchester covering the UK learning and development needs with occasional support of our international business. Regular travel is expected in this role. The successful candidate will lead learning initiatives across all brands, driving engagement, retention, internal progression and operational excellence through innovative and impactful development programmes. This successful candidate will be based in either Manchester or London. Duties will include but are not limited to: People: • Design and implement a Group-wide Learning & Development strategy aligned to business objectives and growth plans., • Create clear development pathways for all positions across front-of-house, back-of-house and support office teams., • Lead management and leadership development programmes to build a strong internal talent pipeline., • Be accountable for succession planning and identify high-potential individuals across the Group., • Develop onboarding and induction programmes that ensure a consistent and engaging new starter experience., • Coach and support operational leaders in delivering effective training and performance development., • Drive employee engagement through learning initiatives that promote growth, recognition and career progression., • Partner with the People Team to support retention strategies and improve employee satisfaction., • Foster a culture of continuous learning, feedback and accountability across all venues., • Oversee development of employees in international sites and ensure development is aligned., • Oversee the work of department Artists to ensure suitable initial and ongoing training of our teams. Profit: • Ensure learning initiatives contribute directly to commercial performance and operational efficiency., • Analyse training ROI through performance metrics, guest feedback, retention rates and operational KPIs., • Support labour optimisation by improving team capability, productivity and cross-functional skills., • Reduce recruitment costs through internal development and promotion opportunities., • Identify opportunities to improve revenue generation through enhanced sales training and guest experience programmes., • Manage the Learning & Development budget effectively, ensuring maximum return on investment., • Support venue openings and expansion projects through structured training plans that enable successful launches. Product: • Ensure all team members have comprehensive knowledge of food, beverage, service and brand standards., • Develop product education programmes that enhance guest engagement and commercial performance., • Collaborate with culinary, beverage and operational leaders to create training content for new menu launches and product innovations., • Maintain up-to-date training resources that reflect evolving concepts, menus and service standards., • Champion excellence in guest experience by embedding product knowledge and storytelling into learning programmes., • Ensure brand standards are consistently understood and executed across all venues., • Support the development of specialist knowledge programmes for leadership, wine, cocktails, culinary and guest experience disciplines., • Lead pre-opening training for new venue openings., • Maintain knowledge of new technology and applications that can enhance and support content and delivery. Process: • Develop and maintain group training frameworks, standards and competency assessments., • Create and manage learning systems, training calendars and compliance tracking processes., • Standardise training materials and delivery methods across all brands while respecting brand-specific requirements., • Implement robust evaluation and feedback mechanisms to continuously improve learning effectiveness., • Ensure compliance training is completed and maintained across all departments., • Work closely with operational leaders to identify training needs through performance reviews, audits and business analysis., • Establish clear measurement and reporting processes for learning outcomes and development activity., • Support operational excellence by embedding best practices into all training programmes., • Maintain business wide communication via our internal communication platform. Promotion: • Position learning and development as a key driver of career growth and business success across the Group., • Promote internal progression opportunities and celebrate development achievements., • Support employer branding initiatives by showcasing learning and career development opportunities., • Collaborate with marketing and people teams to communicate learning successes and talent stories., • Develop recognition programmes that reward learning, performance and professional growth., • Act as an ambassador for the Group's values, culture and leadership expectations., • Support the attraction and retention of top hospitality talent through a market-leading development offering., • Partner with external providers and co-ordinate brand led training. Key Skills • Proven experience in a Learning & Development, Training or Talent Development leadership role within hospitality, leisure or luxury service environments., • Strong understanding of restaurant operations and guest experience standards., • Experience designing and delivering leadership, management and operational training programmes., • Excellent facilitation, coaching and stakeholder management skills., • Demonstrated ability to influence senior leaders and drive cultural change., • Strong project management and organisational capabilities., • Experience with learning management systems and digital learning platforms., • Data-driven approach with the ability to measure and demonstrate learning impact., • Passion for developing people and creating exceptional hospitality experiences. General: • Ensure all employees are complying with the personal grooming policy during visits, feeding back concerns to the site management, ops and people teams., • Communicate all issues relating to the business to the relevant people., • Undertake projects as requested by key stakeholders., • To be aspirational within the team – leading by example and maintaining company standards, ensuring these are a natural skill in your day-to-day role.

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  • Breakfast Chef - Full Time
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    Breakfast Chef - Full Time
    15 hours ago
    Full-time
    Manchester

    Be you. At work. We're looking for a Breakfast/Brunch Chef to join our team in Whitworth Locke in Manchester. This is a full time role working 4 hours across 7 days. The Coffee Club is open 7am-5pm which means your evenings are always free (unless we have special events on)! Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Responsibilities: Cover all kitchen and back house duties including breakfast menu, brunch menu and prep for daily sales. Prep and execute delivery of hotel events of up to 100 guests. Cleanliness and hygiene to be of the highest degree Endlessly curious – and always trying to impress and improve the products and customer expectations Adhere to health and safety regulations Requirements: At least one year’s experience in a similar role within the hospitality industry Confident to work independently or with others Ability to work well under pressure Benefits: Free nights at your choice of our hotels Opportunities for career advancement Training and development programs Staff discounts on dining and accommodation Pension scheme If you are a dynamic and experienced Breakfast Chef looking to take on a new challenge, we would love to hear from you. Join our team and be a part of delivering exceptional hospitality experiences in Manchester! In return we offer you holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way) and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Set in a 19th Century cotton factory, every area – from the beautiful Conservatory Bar to the spacious co-working lounge – celebrates the building’s quirks and features. There’s also a packed calendar of events, pop-ups and fitness classes for you to join in with, if you fancy. And if you’re heading out, you’re just minutes from the city’s best bars, shops and nightlife. Settle in, and see Manchester differently. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit About Locke Beautifully designed, one-of-a-kind, locally inspired aparthotels. Made to be lived in, not just slept in. Where home meets lifestyle hotel. Work meets life. People connect with themselves, and the community. Another way to stay. To find out more about Locke, visit .

    No experience
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  • Sales Assistant
    Sales Assistant
    2 days ago
    £25–£40 hourly
    Full-time
    Manchester

    Lee Beamer Property Rentals The Role Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player and manager who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in? If so, we have an exciting opportunity for ==Customer== ==Services== ==Assistants== to join our ==Customer== ==Services== team. At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing ==services==, support and resettlement. What you’ll be doing The ==Customer== ==Services== ==Assistant== will deliver an efficient and effective multi-channel ==customer== ==service== experience by: • Handling ==customer== enquiries via telephone., • Responding to emails in a professional and timely manner., • Assisting ==customers== through web chat ==services==., • Managing written correspondence and providing accurate information and advice., • Resolving enquiries at the first point of contact wherever possible, ensuring a high standard of ==customer== ==service==. What you’ll bring Blend essential experience and behaviours: • Be a confident and capable communicator, not fazed by difficult situations, • Be able to build trusting, professional relationships and have a high level of resilience., • Take an asset-based approach to empowering people to develop their skills, strengths and talents., • Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,, • Understand or learn about community resources and organisations that can help our clients Working Arrangements • This is a hybrid position based in Bolton, with full time hours - 35 hours per week worked over five days, Monday to Friday., • The postholder must be able to travel and work within Bolton. Our Offer In return, we offer a competitive and supportive benefits package, including: • 26 days annual leave plus bank holidays, increasing to 31 days, • Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support), • Matched pension scheme up to 6% (with salary sacrifice option), • Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay, • Occupational sick pay, • Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support, • Paid volunteering days, • Cycle to Work Scheme, • Discounted private medical insurance, • Support to learn, broaden your skills and develop your career, • A fun and inclusive work culture where individual differences are valued and championed.

    Immediate start!
    No experience
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  • General Manager
    General Manager
    12 days ago
    £36000–£40000 yearly
    Full-time
    Trafford Park, Stretford

    GENERAL MANAGER – BASRAH LOUNGE We are looking for an experienced, confident and highly organised General Manager to take full responsibility for the day-to-day operation of Basrah Lounge. This is a senior management position. We need someone who can lead from the front, manage a large team, maintain high standards and take ownership of the business when the owners are not present. Key Responsibilities • Lead, manage and motivate the entire restaurant and lounge team., • Manage supervisors, assistant managers, front-of-house, kitchen and support staff., • Ensure every department is properly staffed and operating efficiently., • Prepare and manage staff rotas while controlling labour costs., • Recruit, train, develop and performance-manage employees., • Deal professionally with staff issues, complaints and disciplinary matters., • Maintain excellent standards of customer service and guest experience., • Handle customer complaints and resolve problems quickly and professionally., • Ensure food hygiene, health & safety, licensing and company procedures are followed at all times., • Maintain excellent standards of cleanliness throughout the premises., • Monitor sales, staffing costs, wastage and other key operating costs., • Review daily and weekly performance and identify areas requiring improvement., • Monitor cash handling, till procedures, voids, discounts and end-of-day reporting., • Manage stock levels, ordering and supplier relationships., • Oversee busy weekends, events and entertainment nights., • Carry out regular management meetings and communicate clear expectations to the team., • Ensure opening and closing procedures are completed correctly., • Identify problems before they become serious and take responsibility for resolving them., • Report directly to the owners with clear updates on performance, staffing, customer feedback and any operational concerns. What We Are Looking For The successful candidate should have strong previous General Manager or senior restaurant management experience, preferably within a high-volume restaurant, lounge or hospitality venue. You must be: A strong leader • Hands-on • Commercially aware • Highly organised • Reliable • Professional • Confident managing a large team • Excellent with customers • Able to work under pressure • Comfortable taking accountability This is not simply a floor manager position. We are looking for someone capable of taking ownership of the operation, improving standards and helping drive Basrah Lounge forward. Full-time position Competitive salary – dependent on experience

    Immediate start!
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  • Shop Manager
    Shop Manager
    2 months ago
    £33500–£34500 yearly
    Full-time
    Failsworth

    We are seeking an experienced and dynamic Takeaway Manager to oversee daily operations of our takeaway service. The ideal candidate will possess strong leadership skills, a solid background in food preparation and hospitality, and the ability to manage a team efficiently. This role involves ensuring high standards of food safety, customer satisfaction, and operational efficiency. The Takeaway Manager will play a pivotal role in maintaining the smooth running of the outlet, supervising staff, and delivering exceptional service to our customers. Responsibilities • Oversee daily takeaway operations, ensuring timely and efficient food production and delivery, • Supervise and motivate team members, including cooks, servers, and support staff, • Ensure all food preparation and cooking meet established quality standards and food safety regulations, • Manage stock levels, order supplies, and ensure proper storage of ingredients, • Maintain cleanliness and organisation within the kitchen and service areas, • Implement training programmes for staff to uphold service standards and health & safety protocols, • Handle customer enquiries, complaints, and feedback professionally to enhance customer satisfaction, • Monitor staff performance and provide coaching or disciplinary actions as necessary, • Assist in menu planning and development to optimise sales opportunities Skills • Proven experience in food preparation, cooking, or kitchen management within a restaurant or hospitality environment, • Supervising experience with strong team management capabilities, • Knowledge of food safety standards and procedures, • Excellent leadership skills with the ability to motivate a team under pressure, • Strong organisational skills with attention to detail in food production and service processes, • Good communication skills to liaise effectively with staff and customers, • Experience in hospitality or hotel settings is advantageous, • Ability to manage multiple tasks efficiently in a fast-paced environment, • Previous experience in serving or barista roles is beneficial but not essential This position offers an exciting opportunity for an enthusiastic professional eager to lead a dedicated team while delivering outstanding takeaway services. We welcome applicants with relevant culinary or hospitality backgrounds who are committed to excellence.

    No experience
    Easy apply
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