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Service Desk Engineer - Preston Brook. IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. Prioritise and manage workflow through the ITSM system (ServiceNow).

Role: Service Desk Team Leader. This is a hands‑on leadership opportunity where you will guide an IT Service Team, champion high‑quality customer support, and help shape a modern, efficient, and collaborative IT service environment. Apply now to become the next Service Desk Team Leader.

If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst. IT Support Engineer – 2nd Line (Service Desk). As a 2nd Line IT Support Engineer you will provide advanced technical sup

At least 5 years’ experience working within a service desk within an SME / ISP / MSP environment. To build, manage and develop a strong ISP networking team providing customer centric services. Extensive experience with configuring and maintaining Juniper routers in a service provider environment,

A leading recruitment agency seeks an experienced Head of Platform Service Operation to build and run a modern, AI-driven service desk for a fast-scaling product platform. The position demands hands-on experience with AI tools and service operations in SaaS environments.

Candidates should have a year of experience in a call center or service desk setting, with strong troubleshooting and client interaction skills. A global digital services provider is seeking a proficient English and Spanish speaker for a remote technical support role.

A leading asset management firm is seeking a Senior Service Desk Analyst for a 12-month contract in London. This highly technical role involves supporting the Service Desk and resolving both software and hardware issues. Join a collaborative team focused on providing exceptional service in a dynamic

Level Remote Support technician in Greater London.The role involves providing technical support via phone and email for user queries, ensuring timely responses, and performing first level troubleshooting.Ideal candidates should have a minimum diploma in IT and at least one year of end user support e

Jisc is seeking an IT Service Desk Analyst to provide first line IT support for its Workplace IT service desk. Based in Manchester, the role involves delivering exceptional customer service, managing incoming tickets, diagnosing IT issues, and maintaining video conferencing equipment.

You will collaborate with the Service Desk Manager to ensure that the team has a solid understanding of ITIL processes and drive continual service improvements to our ways of working and tools, so that we develop an effective team of skilled engineers and through this, deliver an exceptional service

Are you a customer service professional looking for a role where your speed, accuracy, and problem‑solving skills make a real difference? Do you want to be the vital link that keeps essential wholesale water services flowing smoothly? If so, we have an exciting opportunity for a Wholesale Service

Linnaeus is looking for an IT Service Desk Engineer to provide technical support for veterinary practices and referral hospitals. Responsibilities include managing service requests, delivering 1st and 2nd line support, and training users.

Our client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base.

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Hands‑on experience work

As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Service Desk Engineer - 2nd line. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service reque

We are looking for a Infrastructure & IT Service Desk Manager to lead and continually improve core technology services, ensuring reliable, secure, and user-focused IT across the organisation. Reporting to the Associate Director of Technology, this role is responsible for ensuring the organisation’

Mytunbridgewells is seeking a service-driven IT Service Desk Analyst to join their collaborative IT team in London. The ideal candidate will have at least 2 years of experience in a busy IT Service Desk environment, providing high-quality support to users. Responsibilities include managing Service D

ROCK is seeking a Service Operations Manager to lead and transform its service desk operations in the United Kingdom. The ideal candidate will possess strong technical knowledge, proven leadership abilities, and extensive experience with service desk management. You will be responsible for overseein

The Role:**As the Lead, IT New Stores of UK & EMEA, you will be responsible for the end-to-end delivery of all IT services required to successfully open new retail stores across the UK and mainland Europe.

IT Service Desk Analyst in London to provide high-quality 1st line support across various platforms including Windows, Mac OS, and mobile devices. In this role, you will work closely with technical teams to ensure timely and effective service delivery.

Carrying out any agreed escalation of incidents not progressing in line with agreed Service Levels that cannot be resolved by the Service Desk and monitor their progress ensuring feedback to the customer. Experience using Service Desk IT Service Management tools i. Minimum of 1 year’s experience i

Service Desk Apprentice provides phone, remote control and desktop support to users on day-to-day issues involving, Windows 11, Office 365 and other business applications. Service Desk Apprentice will be responsible for providing basic hardware and software support for all company assets including S

A leading cloud services provider is seeking a Service Desk Engineer to join their team in London. The role focuses on providing excellent customer service while troubleshooting and resolving incidents at the first point of contact. Candidates should possess strong technical knowledge and experience

Service Desk, Request Management Analyst. Service Desk and Request Management Analyst!. IT Service Desk and Request Management Analyst.

The Service Desk Specialist I will support one of Astreya’s key clients. The role will be responsible to troubleshoot and fix desktop/computer hardware and software issues while striving to deliver excellent customer service to the end-user. Strong interpersonal and customer service skills.

IT Service Desk / Desktop Support / Technical Support. Log, track, and update incidents and service requests in the ticketing system. Excellent communication and customer service skills.

If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst. Support Service Desk: Assist with ticket triage and inbound calls during peak periods. Previous experience in an MSP envir

We’re recruiting on behalf of a growing IT services provider for an experienced 2nd Line Service Desk Consultant to join their technical support team. You’ll also collaborate closely with 1st and 3rd line teams, contribute to knowledge sharing within the service desk, and help support and mentor

A mechanical and drainage service provider based in the UK is looking for a helpdesk administrator to join their team. The successful candidate will be responsible for delivering high standards of customer service, managing workloads effectively, and assisting customers with inquiries and job bookin

Service Desk Operations & Communication: Act as a central point of contact for back-of-house operational queries; log and triage service requests; maintain professional communication with internal departments, contractors, and the Control Room. Previous experience in a Service Desk role is important

The role involves providing customer support for all 1st line technical issues, managing service desk tickets, and supporting Microsoft 365 and other applications. SCG Midlands is seeking an experienced 1st Line IT Engineer to join their Service Desk team in Rotherham. Ideal candidates will have str

A leading science and technology organization in Greater London seeks a Service Desk Manager to oversee Help Desk operations. The successful candidate will possess strong ITIL knowledge and experience with IT Service Management tools. Responsibilities include managing day-to-day operations, establis

This role emphasizes communication, problem-solving, and technical understanding, working closely with applications and the service desk team.

A well-known hotel chain in Greater London is looking for a Receptionist to provide exceptional service during check-in and check-out, maintain hotel accounts accurately, and ensure health and safety compliance.

Work collaboratively with the wider IT team and Service Desk Manager, supporting service improvements, customer feedback initiatives, and day-to-day IT operations while adhering to all IT and company policies. Working collaboratively with the wider Service Desk, you will help maintain quality and pe

Applicants should have ITIL certification, experience in a Service Desk environment, and strong problem-solving skills. Ltd is seeking a Service Desk Support Analyst to provide 1st line internal support to employees and some 2nd line support when necessary.

They are currently looking to hire in the Philippines, and they are in search of a professional, and effective Service Desk Analyst, who will be the first Helpdesk Analyst here in the Philippines for the team. Minimum of 2-3 years’ experience being a Service Desk Analyst. As a Service Desk Analyst

At least 5 years’ experience working within a service desk within an SME / ISP / MSP environment. Extensive experience with configuring and maintaining Juniper routers in a service provider environment, and specifically with RSVP based MPLS networks, VPLS, BGP route reflector, and dual stack envir

The Service Desk Analyst I will be providing excellent face to face customer service, can confidently follow instructions to deliver zero defect deployments, takes direction well, executes assigned project tasks on time, and is self‑motivated. London Office - IT Service Desk Analyst 1 - Office bas

A leading provider in wealth management software is seeking a First Line Client Service Desk Specialist in London or Birmingham. The role involves managing incidents and service requests, ensuring a leading customer experience, and collaborating with users and teams to resolve issues.

South East Water UK is seeking a Wholesale Service Desk Advisor to provide essential support for business customers experiencing water supply issues.

Collaborate with Service Desk teams to identify repetitive tasks and service bottlenecks suitable for automation. Experience with Service Desk operations and IT Service Management (ITSM) practices. We are seeking a proactive and skilled Automation Engineer with a focus on Service Desk operations, Pr

Cripps is looking for a service-driven IT Service Desk Analyst to join their collaborative team in Greater London. In this role, you will provide high-quality IT support through various channels while managing Service Desk tickets, assisting users with issues, and contributing to ongoing IT projects

Zenzero is seeking a Senior Service Desk Engineer in the United Kingdom to lead and maintain effective service desk operations. In this role, you will resolve complex tickets, mentor the Service Desk team, and ensure compliance with KPIs and SLAs.

The award winning Cisco and Aruba Partner is searching for a Service Desk Engineer (3rd Line) to join the team. Join a leading European IT service provider and Germany’s largest IT system house. Recognized as a leader in business applications, particularly PLM and ERP solutions, the company operat

Interaction Recruitment is seeking Hungarian-speaking Service Desk Advisers to join a specialist IT company in Peterborough. Candidates should be fluent in English and Hungarian and possess strong customer service skills.

Candidates should have a Bachelor's degree in computer science or Information Technology, experience in service desk support, and proficiency in tools like Microsoft Azure Active Directory and communication software such as Cisco Webex. UST is seeking a skilled VIP Service Desk Specialist for its Lo

Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. Additionally, you will collaborate with other technical teams to escal