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Field Care Supervisor will require working in the field and the office • Company car can be provided, • Working hours will be flexible., • Training will be provided Job Description: • To undertake assessments for new packages, • Conduct Risk Assessments as part of the Individual Needs Assessment and to update these as required as part of the Service User's risk management (Re-assessments at 6-monthly intervals for double-handed service users, and annually, or as required, for all other service users), • Report any changes in a Service User to the Care Coordinating Team., • Monitor all Service Users for customer satisfaction., • Ensure the accuracy and completeness of all documentation held in Service Users' homes., • Ensure that all written reports and administration is up to date and signed off by Operations Management Team., • Liaise closely with the Senior Care – Coordinator/Operations Management Team and report back regularly on activity in the field., • To attend service user reviews as required by the Local Authority., • To record on the system the outcomes of all such reviews., • To carry out spot visits to Service users’ homes whilst Care Workers are in attendance when required., • Responding to complaints and queries from service users.
Job Description: We are looking for a highly organized and proactive Administrative Assistant to manage and streamline our office operations. The ideal candidate will possess excellent administrative skills, attention to detail, and the ability to handle multiple tasks efficiently. This role is essential in ensuring the smooth functioning of our daily operations, supporting various departments, and contributing to our overall success. Key Responsibilities: Office Administration: Manage daily office operations, including scheduling meetings, handling correspondence, and maintaining office supplies. Coordinate appointments, travel arrangements, and logistics for the team. Organize and maintain physical and digital files, ensuring all records are accurate and up-to-date. Prepare and distribute internal communications, memos, and reports as needed. Assist in onboarding new employees by preparing necessary documentation and facilitating orientation. Customer Support: Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Assist in managing customer orders, returns, and exchanges to ensure a positive shopping experience. Collaborate with the customer service team to resolve any issues or concerns effectively. Data Management: Maintain and update databases, ensuring data integrity and confidentiality. Generate and analyze reports to support business decisions and identify areas for improvement. Utilize Microsoft Excel to create spreadsheets, track inventory, and manage sales data with precision. General Administrative Tasks: Handle incoming and outgoing mail, packages, and deliveries. Assist in organizing company events, meetings, and team-building activities. Perform general clerical duties such as photocopying, scanning, and filing documents. Benefits: Competitive salary and performance-based incentives. Flexible working hours and remote work opportunities. Employee discounts on our exclusive fragrance products.
Key Responsibilities: Design and execute purchasing strategies for premium fashion and lifestyle products, ensuring alignment with overall business goals. Knowledge of Mandarin is advantageous for effective engagement with East Asian clients and suppliers. Identify, source, and secure popular luxury items from the UK market, coordinating both online and offline purchasing channels while nurturing relationships with key vendors. Establish long-term supplier partnerships, lead negotiations on pricing and terms, and manage performance reviews to ensure service quality and reliability. Conduct ongoing market intelligence and product assessments, preparing analytical reports on items, trends, and pricing to inform strategic procurement choices. Take responsibility for procurement budgets, implement cost-efficiency measures, and ensure compliance with internal policies and external trade regulations. Supervise purchasing documentation, from order processing to receipt and inventory tracking, ensuring accuracy and regulatory compliance. Monitor industry developments, attend seasonal brand events, outlet sales, and private shopping opportunities to capture early access to in-demand products. Share product knowledge and brand insights with colleagues and clients, assisting in strategic decision-making and enhancing customer experience. Work closely with cross-functional teams to support smooth operations and client service. Provide seamless communication with Mandarin-speaking stakeholders to ensure accurate product selection and timely fulfilment. Represent the Company with professionalism, upholding its reputation within the luxury goods sector. Qualifications, Experience & Skills: Bilingual proficiency in Mandarin and English, with excellent intercultural communication skills. Strong organisational skills with a meticulous approach to documentation and workflow management. Passion for luxury fashion, with awareness of current trends, product lines, and brand heritage. Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with Adobe software is a plus. Self-driven, dependable, and capable of independent work in a high-pressure environment. Willingness to travel within the UK for store visits, outlet sourcing, and brand events. 1–2 years of experience in luxury retail, buying, or operational roles. Exposure to product sourcing, fashion-related marketing, or creative industries is an asset. Experience in areas such as visual merchandising, brand presentation, or showroom planning is beneficial. Degree in Fashion, Business, or a related field. Previous experience in luxury retail is a significant advantage.
At Tiny Wine Bar, we pride ourselves on offering a curated selection of wines in a relaxed, welcoming atmosphere. As a Bartender/Waiter, your role is central to creating a memorable guest experience through exceptional service, product knowledge, and genuine hospitality. A passion for wine and a desire to share that knowledge with guests is key to success in this role. Responsibilities: Guest Engagement: Greet guests warmly, present wine and food menus, and provide thoughtful recommendations based on preferences and pairings. Wine Knowledge: Offer informed insights on our wine list, including varietals, regions, tasting notes, and suggested pairings. Service Delivery: Take orders accurately and serve wine and small plates with professionalism and care. Presentation & Quality: Ensure wine is presented and served according to service standards, including proper glassware and temperature. Table Maintenance: Maintain clean and well-set tables, attending to guest' needs throughout their visit. Order Coordination: Communicate effectively with the kitchen and bar teams to ensure smooth service flow. Transactions: Handle bills and payments with accuracy and efficiency. Cleanliness: Uphold high standards of cleanliness across all guest-facing areas. Teamwork: Collaborate with fellow staff to ensure a seamless and enjoyable guest experience. Progression to Lead Waiter/Waitress: Consistently deliver high-level service and demonstrate deep product knowledge. Show leadership through communication, problem-solving, and initiative. Support junior staff and contribute to a positive, team-oriented culture. Weekly Schedule 30-32hrs per week: Tuesday to Friday: 5 pm to 11 pm Saturday: 3 pm to 11 pm Sunday & Monday: off
We are seeking dynamic, reliable, and charismatic individuals to join our team of Freelance Event Staff, including Hosts, Waitstaff, Brand Ambassadors, and Actors. As a key part of live events, experiential marketing campaigns, corporate functions, and promotional activations, you will help create memorable experiences for guests and clients alike. Key Responsibilities: Hosts & Hostesses Welcome guests warmly, manage check-in and seating, assist with inquiries, and help ensure smooth event operations through coordination with event staff. Waitstaff Provide efficient, courteous food and drink service, keep service areas clean and organised, and work closely with kitchen and bar staff to ensure guest satisfaction. Brand Ambassadors Confidently represent brands, distribute promotional materials, deliver key messaging to target audiences, and gather feedback or data as needed. Actors & Performers Bring scripted roles to life for events or brand campaigns, attend rehearsals and fittings, and engage audiences with professional, in-character interactions Requirements: • Prior experience in one or more of the listed roles (hospitality, promotions, acting, etc.), • Excellent interpersonal and communication skills, • Ability to work flexible hours, including evenings and weekends, • Reliable, punctual, and adaptable to diverse event environments, • Professional appearance and demeanour
Department: Community Sports Coach Employment Type: Part-time (1 to 2 days) Location: London, UK (Office is based within Kings Cross and Hammersmith) Overview of Project Young Elite Management is a sports management and mentoring company, registered as a Community Interest Company, that offers sports management and mentoring services (initially focused on football, but with plans to extend to other sports in the longer term). These services will include identifying young, talented players from underrepresented communities and areas, offering opportunities to train through recommended coaching services, and ensuring they receive effective mentoring and guidance to remain focused. The overall company slogan and aim are ‘combining talent with guidance and opportunity’ as well as ‘Providing effective mentoring for sport enhancement’. The Duties We are recruiting for a professional Community Sports Coach Coordinator to maintain all community outreach activities. You will be required to represent the company and work with the management team to develop and implement initiatives that increase the company's visibility within the surrounding community. As a sports coach, you may provide athletes with nutrition and diet plans in addition to their training plans. You may provide advice on a healthy lifestyle, including what to eat, getting enough sleep, and relaxation techniques. Working with professional athletes may involve performance-enhancing and personal development advice. You inspire athletes to strive for their best performance and to develop their knowledge and techniques. You explain sports psychology and sports science to inspire confidence and a belief in their abilities as athletes. Additionally, you may liaise with physiotherapists and nutritionists to obtain and provide additional support. A sports coach's role and skills can vary depending on where you work. Sports coaches work with individuals and teams at professional and amateur clubs, community sports associations, schools, colleges, and universities. They may plan a recruitment drive to find new players and organise sporting events. As a sports coach, your primary roles may include: • Evaluate performance and provide suitable feedback, balancing criticism with positivity and motivation, • Assess strengths and weaknesses in a participant's performance and identify areas for further development, • Adapt to the needs and interests of group or individual participants, • Communicate instructions and commands using clear communication methods, • Demonstrate an activity by breaking the task down into a sequence, • Encourage participants to gain and develop skills, knowledge, and techniques, • Ensure that participants train and perform to a high standard of health and safety at all times, • Inspire confidence and self-belief, • develop knowledge and understanding of fitness, injury, sports psychology, nutrition, and sports science, • Conducting Outreach methods to work with athletes within the community, • Advising Athletes, • Suggesting New techniques, • Being a role model, • Offering lifestyle advice, • Organising competitions and meetings
Key Responsibilities: Event Execution: Support the Head Chef in preparing and delivering high-quality food at a variety of events. Team Coordination: Supervise kitchen staff during event prep, setup, and live service—ensuring smooth workflows and timely execution. Prep & Production: Manage ingredient preparation, portioning, and packaging to ensure efficient and accurate setup for both on-site and off-site service. Logistics Management: Assist with load-ins, transport, and setup of kitchen equipment and food at event venues. Quality & Presentation: Maintain consistency and quality in taste and presentation, even under tight timelines and in varied environments. Health & Safety Compliance: Ensure all food is handled and served in line with current food safety regulations (HACCP/health codes). Required Skills & Traits: • Strong culinary background, particularly in high-volume or off-site catering, • Experience managing kitchen teams and fast-paced operations, • Flexibility and problem-solving in dynamic event environments, • Ability to lead by example and remain calm under pressure, • Valid food hygiene certifications and awareness of allergen protocols, • Willingness to travel and work irregular hours (nights/weekends)
Bartender & Bar Manager combined (Club Setting) – £20/hr Location: (afrobeats club) 37 Jewry Street EC3N 2ER Hours: 9:00 PM – 4:30 AM (Fridays & Saturdays + some Sundays) Pay: £20 per hour We’re looking for a confident, well-presented Bartender & Bar Manager to join a fast-paced nightclub team. What You’ll Do: Manage bar staff and maintain high service standards plus serving as well Dress professionally in a suit – appearance matters Lead high-energy bottle presentations that elevate the vibe Handle customer service and staff coordination under pressure What You’ll Need: Proven bar or club management experience Ability to create energy and atmosphere on the floor Strong leadership & communication skills Reliable and available weekends (Fri & Sat nights essential) Ready to lead the night? Apply now and bring your energy to the spotlight.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Key Responsibilities: Develop and implement marketing campaigns to promote seasonal menus, events, and delivery platforms (e.g. Deliveroo, Uber Eats). Analyse customer trends, local demographics, and competitors to identify growth opportunities. Manage online presence including social media, website updates, and digital advertising. Coordinate promotional activities such as loyalty programmes, influencer partnerships, and cultural festival campaigns. Identify and build partnerships with local businesses, corporate clients, and event organisers. Monitor and report on marketing ROI and commercial performance metrics. Oversee branding, advertising, and visual merchandising aligned with the restaurant’s image. Manage supplier relationships and negotiate terms to improve cost efficiency. Prepare commercial strategies, including pricing, product positioning, and sales forecasting. Collaborate closely with the operations team to ensure marketing strategies align with customer service and kitchen capacity. Skills and Qualifications: Bachelor's degree in marketing, business, hospitality management or a related field. At least 3 years of experience in marketing or commercial management, ideally within the food & beverage or hospitality industry. Strong knowledge of digital marketing tools, CRM systems, and performance analytics. Proven track record of growing brand visibility and driving sales. Bilingual in English and Mandarin is a must. Excellent communication, negotiation, and organisational skills.
The Counter Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.
Job Summary: The Management Team plays a crucial role in overseeing the daily operations of the food and beverage department within the restaurant and bar setting. The position requires a blend of leadership, culinary knowledge, and exceptional customer service skills to ensure that guests receive an outstanding overall experience. The supervisor/manager will manage staff, coordinate kitchen and bar activities, and maintain high standards of food/drinks production and presentation. Responsibilities: • Supervise and coordinate the activities of kitchen/bar staff to ensure efficient food/drink production and service., • Assist in the preparation of drinks, ensuring adherence to recipes and quality standards., • Train, mentor, and develop team members to enhance their skills and performance., • Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Ensure compliance with health and safety regulations, maintaining cleanliness and organisation in the kitchen area., • Collaborate with management to plan menus that meet guest preferences while optimising cost efficiency., • Address guest inquiries and concerns promptly to ensure the highest level of satisfaction., • Assist in managing budgets, controlling costs, and implementing strategies for profitability. Skills: • Strong leadership abilities with experience in team management within a hospitality environment., • Proficient in bar operations, including cocktail preparation techniques and pre-batched drinks production processes., • Excellent communication skills for effective interaction with staff and guests alike., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • Knowledge of health and safety regulations relevant to food handling and preparation., • A passion for hospitality with a commitment to delivering exceptional guest experiences., • Previous experience in a supervisory role within a high-end cocktail bar or members’ club setting is advantageous. This role is ideal for individuals who are enthusiastic about luxurious night-life and possess the drive to lead a team towards success in delivering outstanding food and beverage services.
As Guest Services Manager at our Four Points Flex by Sheraton - Euston, you will oversee all aspects of the guest service operations across both Front Office and Food & Beverage departments. This includes: managing check-ins, departures, handling guest enquiries and complaint resolution, ensuring a seamless breakfast service, coordinating with other departments, to lead the Guest Service Assistants team and consistently provide exceptional customer service throughout the guest stay. Work to the required Four Points Flex brand standards and achieving the guest feedback scores as set by Marriott.
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: • Greeting guests as they arrive and providing them with a warm welcome, • Escorting guests to their tables and ensuring they are seated comfortably, • Managing reservations and coordinating seating arrangements, • Communicating with the kitchen and servers to ensure efficient service, • Assisting with basic administrative tasks, such as answering phones and taking reservations, • Maintaining cleanliness and organization in the reception and waiting areas Requirements: • Previous experience in a similar role is preferred but not required, • Excellent communication and customer service skills, • Ability to remain calm and professional under pressure, • Strong organizational skills and attention to detail, • Flexibility to work evenings, weekends, and holidays as needed Benefits: • Competitive hourly wage or annual salary depends on the experience and the commitment, • Opportunities for career growth and advancement, • Employee discounts on our delicious desserts, • Friendly and supportive work environment, • Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time
Duties: Observation & Development: Monitor children’s growth and development, identifying individual needs and interests. Plan and deliver engaging activities that promote learning, creativity and social skills. Provide a safe, nurturing, and stimulating environment for children. Attend to their daily needs including meals, hygiene, rest and play. Build and maintain strong, supportive relationships with parents and guardians. Act as the primary point of contact for any inquiries, updates, or concerns. Develop relationships with local schools, nurseries, and community groups to support children’s education and wellbeing. Coordinate with educational institutions when required. Identify opportunities to introduce new activities, learning resources and age-appropriate programs to enrich children’s experiences. Work closely with parents, educational professionals and health providers to ensure holistic care and support for each child. Stay informed on childcare regulations, safeguarding policies and early years education standards. Ensure that all care practices meet legal and professional requirements. Continuous Improvement: Regularly reflect on practice, seek feedback and update childcare strategies to maintain a high-quality service. Skills: Excellent communication and interpersonal skills. Strong sales and marketing skills. In-depth knowledge of child admissions regulations and procedures. Excellent research and analytical skills. Time management and organisational skills. Strong work ethic, self-motivation, and a results-oriented attitude. Qualification and experience: 2-3 Years Experience Required Bachelor's degree (Preferred)
WHO YOU ARE: • Someone passionate about cooking with a strong knowledge of Italian cuisine and an excellent eye for detail. - A respectful and thoughtful professional who is punctual and has a strong work ethic, driven by high standards and who consistently shows the best example of conduct. - A team player and leader with good communication skills, who is enthusiastic about teaching and passing on their knowledge, but also open to learning from others. - A competent and energetic cook who is comfortable with all sections of the kitchen, and is a fast learner if there are any areas which need improvement. - Someone creative and organised with good time management and multitasking skills, and the ability to work well under pressure. YOU MUST HAVE: • 3+ years’ experience as a sous chef or chef. 2+ years’ experience with Italian cuisine. Good level of oral proficiency in English and/ or Italian language. Familiarity with industry best practices. Any food specific education or certification an advantage. TASKS INCLUDE: • Prepare, cook, and present food in line with the required standards of Sapore Vero. - Supporting the company in developing new menus & weekly specials. - Monitor food production to ensure consistent quality of portion size. - Take ownership of the kitchen management in the absence of the Head Chef. - Follow relevant hygiene and health & safety guidelines. - Organise food, supplies, and utensils within the kitchen and in the fridges. - Stock control. - Following FIFO procedure to reduce waste of food stock. - Keep all designated areas in the kitchen clean and tidy before, during, and after the service accordingly with hygiene standards. - Check that appliance and fridges are at the required temperatures and properly closed before leaving. - Regularly clean and monitor kitchen appliances. - Work with the kitchen porter and pizza chefs to ensure the smooth running of service. - Coordinate take away orders with the pizza chef and floor staff to provide drivers with correct food. - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees. - Any other duties as assigned related to this position.
Position Overview: We are seeking an experienced and proactive Conveyancer to join our dynamic team at a reputable UK conveyancing law firm. The ideal candidate will be responsible for managing a caseload of residential and/or commercial property transactions from instruction to completion, ensuring all aspects of the conveyancing process are handled efficiently and professionally. Key Responsibilities: Case Management: • Manage a full caseload of property transactions, including sales, purchases, remortgages, and transfers of equity., • Ensure all transactions are conducted in compliance with legal, regulatory, and client requirements. Client Communication: • Act as the primary point of contact for clients, providing clear and timely updates throughout the conveyancing process., • Offer professional advice on legal matters related to property transactions. Document Preparation: • Draft, review, and finalise contracts, transfer deeds, and other key legal documents., • Conduct due diligence, including reviewing title documents and raising or responding to inquiries. Searches and Compliance: • Order and analyse property searches (local authority, environmental, water/drainage, etc.)., • Ensure compliance with anti-money laundering (AML) regulations, client identity checks, and other statutory requirements. Stakeholder Liaison: • Coordinate with estate agents, mortgage lenders, surveyors, and other parties involved in the transaction., • Negotiate terms and resolve issues as they arise, ensuring smooth progress towards exchange and completion. Completion and Post-Completion: • Handle pre-completion checks, prepare completion statements, and manage funds transfers., • Submit SDLT returns and register property transactions with HM Land Registry within required timelines. Risk Management: • Identify and mitigate potential risks in transactions, escalating complex issues as necessary., • Maintain accurate records and adhere to the firm’s risk management protocols. Qualifications and Skills: • A qualified Licensed Conveyancer, Solicitor, or Legal Executive (preferred)., • Proven experience managing a diverse conveyancing caseload independently., • Strong knowledge of UK property law and conveyancing processes., • Excellent organisational skills, with the ability to manage competing priorities and meet deadlines., • Exceptional written and verbal communication skills., • Proficiency in using legal case management systems and Microsoft Office Suite. Personal Attributes: • Client-focused with a commitment to delivering a high standard of service., • Detail-oriented and thorough in handling legal documentation and compliance requirements., • A problem solver with the ability to handle complex or challenging transactions., • Team-oriented, with a collaborative approach to working with colleagues and stakeholders. Benefits: • Competitive salary, commensurate with experience., • Opportunities for professional development and career progression., • Supportive and inclusive working environment., • Flexible working options may be available. This is an excellent opportunity for an ambitious Conveyancer to grow their career within a supportive and forward-thinking law firm. If you possess the required skills and experience, we’d love to hear from you!