Senior Account Manager (HF1333988)
hace 2 días
Birmingham
Senior Account Manager Location: Birmingham / Hybrid Salary: £38,000 + Commission About the role An established UK IT distributor is seeking an experienced Senior Account Manager to lead and grow a portfolio of high-value reseller partners. This is a strategic role with full ownership of key accounts, focusing on long-term revenue growth, share-of-wallet expansion, and account reactivation. You will operate as a trusted advisor to your partners, leveraging strong commercial insight, vendor expertise, and internal collaboration to deliver sustainable growth across hardware and services. Key responsibilities • Own and develop a portfolio of strategic reseller partners, including MSPs, VARs, and IT e-tailers, • Identify and execute growth opportunities through detailed account planning and share-of-wallet analysis, • Drive revenue through upselling, cross-selling, and switch-selling, with a strong focus on margin, • Position and champion the full product and services portfolio to deliver multi-solution outcomes, • Maintain advanced vendor and market knowledge to support consultative, value-led selling, • Take accountability for accurate forecasting, pipeline health, and revenue delivery, • Provide detailed weekly pipeline and performance reporting to senior stakeholders, • Ensure consistent and high-quality CRM usage, with real-time updates on all activity, • Oversee complex quote management, balancing speed, accuracy, and profitability, • Manage the end-to-end sales lifecycle, ensuring orders are delivered., • Build and maintain strong, multi-level relationships within partner organisations, • Lead structured engagement including QBRs, strategic planning sessions, and face-to-face reviews, • Act as a senior point of contact for escalations, issue resolution, and commercial discussions, • Collaborate closely with internal sales, purchasing, support, and finance teams, • Proactively communicate vendor promotions, strategic initiatives, and market opportunities Essential Skills and Experience • Significant experience in IT account management or internal sales within distribution or the reseller channel, • Proven track record of managing and growing high-value or strategic accounts, • Strong commercial acumen with consistent achievement of revenue or GP targets, • Deep understanding of IT hardware and services, • Excellent communication, negotiation, and relationship-building skills, • Highly organised, with the ability to manage multiple priorities and long sales cycles, • Advanced CRM proficiency and data-driven approach to account management, • Strong knowledge of the UK IT channel and reseller business models, • Experience contributing to sales strategy or mentoring junior team members, • Comfortable working in a performance-driven, fast-paced environment Requirements • Strategic, proactive, and commercially focused, • Confident senior stakeholder manager, • Analytical with strong problem-solving capability, • Adaptable and resilient, with a leadership mindset What’s on offer • Hybrid working model, • Competitive salary with performance-based incentives, • Ownership of strategic accounts with clear growth potential, • Collaborative, professional sales culture with scope for progression We believe diversity makes us stronger and more innovative. We welcome applications from individuals of all backgrounds, experiences, and perspectives.