Technical product manager jobs in United Kingdom

- Assemble, install, and test machinery and equipment according to technical specifications. - Follow instructions from the Production Manager and Quality Control Engineer. - Collaborate with team members to enhance production efficiency and maintain product quality. - Perform routine maintenance and troubleshoot assembly issues as required. - Assist with stock control and inventory management. - Conduct packaging, labeling, and preparation of machines for dispatch. - Carry out additional duties assigned by the supervisor as necessary, including material handling, packing, and loading of finished goods. - Perform thorough testing of machines to ensure quality and functionality.

Are you a skilled professional in retail operations, and product management? Do you have a passion for providing top-notch technical support and customer service? If so, we want you on our team. The prospective applicant will be expected to demonstrate the following competencies: · Identify and approach potential clients to promote technical products or services. · Conduct in-depth consultations to understand customer needs and requirements. · Deliver persuasive sales presentations and product demonstrations. · Provide detailed explanations of product specifications and features. · Offer technical guidance and troubleshooting support for clients. · Conduct training sessions to ensure customers effectively use the products. · Assist clients with installation, maintenance, and upgrades. · Research industry trends, competitor offerings, and customer preferences. · Stay up-to-date with new product releases and technical advancements. · Ensure compliance with company policies and industry regulations. What We’re Looking For: 🔹 Strong experience in retail operations, and product management 🔹 Excellent communication and customer service skills 🔹 Ability to explain technical concepts in a clear, user-friendly manner 🔹 Problem-solving mindset and attention to detail To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week

This is a remote position. Overview of role This position involves joining the international sales team to drive the digital transformation of the manufacturing industry. The role focuses on acquiring new customers in CNC manufacturing and mechanical engineering, presenting the MAKE quoting solution, and representing the company at events while contributing to the development of sales strategies for growth in European target markets. Core tasks Proactively attract new customers, particularly in the mechanical engineering and CNC manufacturing industries. Independently generate and nurture leads, converting them into paying customers. Demonstrate MAKEs quoting solutions through modern sales techniques. Present to clients via online meetings (70%) and on-site visits (30%). Build and expand our presence in key European markets. Represent the company at industry events, trade fairs, and digital webinars. Use customer feedback to refine sales strategies and contribute to our success. Must have requirements Qualified technical degree (preferred in manufacturing, mechanical engineering, or a related field). Practical experience in the manufacturing sector, ideally with CNC machining or tooling. Experience selling into larger manufacturing businesses, targeting profiles like production planners, operations leads, group leaders, or technical sales roles. Familiarity with SaaS sales cycles, especially for highly technical or manufacturing-related software. Nice to have requirements Experience in the tooling or manufacturing equipment sales industry (e.g. selling machining tools like Würth). Knowledge of large manufacturing companies, including operations planning and production management.

Job Title:* Office Manager Company: Anna Travel & School Services Ltd Location: Crawley, United Kingdom Employment Type: Full-Time About Us: Anna Travel & School Services Ltd is a dynamic organization dedicated to providing exceptional travel and educational services. We pride ourselves on fostering a collaborative and professional environment that values innovation, efficiency, and client satisfaction. Job Description: We are seeking a highly organized and IT-savvy Office Manager to oversee our office operations. The ideal candidate will have strong technical skills to streamline workflows and enhance productivity, coupled with excellent interpersonal skills to manage team coordination and support. Key Responsibilities: - Oversee IT systems, troubleshoot issues, and coordinate with IT service providers. - Maintain accurate records and files, both digitally and physically. - Support team members with administrative tasks and tech-related challenges. - Develop and implement office policies and procedures. - Coordinate meetings, events, and schedules for the team. - Monitor office inventory and procurement processes. - Act as the primary point of contact for parents, staff, and external vendors regarding transport-related inquiries. - Handle complaints and resolve issues related to transport services. - Liaise with school administration to align transport services with school events and requirements. - Track transport costs, fuel receipts, and prepare financial reports. - Manage the transport budget and ensure cost-effective operations. - Supervise and support drivers and other transport staff. - Organize training sessions for drivers, including safety assessments. - Ensure compliance with school policies and external regulations. Skills & Qualifications: - Proven experience in office management or a similar role. - Strong knowledge and skills in IT systems, software, and troubleshooting. - Excellent organizational and multitasking abilities. - Effective communication skills, both written and verbal. - Proficiency in Microsoft Office Suite and other productivity tools. - Ability to work independently and proactively solve problems. - Prior experience in travel or educational services is a plus. Why Join Us? - Opportunity to work in a forward-thinking organization. - Collaborative and supportive work environment. - Competitive salary and benefits package. - Professional growth and development opportunities. How to Apply: Interested candidates are encouraged to send their CV and a cover letter detailing their qualifications and experience. Please use the subject line: "Application for Office Manager Position." We look forward to welcoming a dedicated and skilled professional to our team!

Their key responsibilities include: 1. Sales & Business Development Identify and develop new business opportunities within the construction and building industry. Promote and sell building materials such as steel, bricks, roofing, tiles, etc. 2. Customer Relationship Management Build and maintain strong relationships with contractors, developers, maintenance companies and construction companies. Provide after-sales support to ensure customer satisfaction. Handle customer inquiries and resolve issues promptly. 3. Market Research & Analysis Monitor market trends, competitor activities, and pricing strategies. Gather feedback from customers and suggest improvements in products or services. Identify customer needs and recommend suitable building materials. 4. Sales Planning & Target Achievement Develop and implement sales strategies to achieve revenue targets. Prepare sales reports, forecasts, and performance analysis. Negotiate contracts and close deals. 5. Product Knowledge & Technical Support Stay updated on building materials, their applications, and industry standards. Provide technical advice to clients on product specifications and best practices. Conduct product demonstrations and training sessions for customers. 6. Coordination with different Teams Work closely with procurement, logistics, and marketing teams to ensure product availability and timely deliveries. Coordinate with finance for invoicing and payment collection. Assist in promotional activities and marketing campaigns.

The Role In this role, you will lead the design, development, and execution of our most complex and high-impact AI and data-driven security initiatives across the organisation. You will define the strategic direction for AI and data security architecture, owning the roadmap that ensures our systems and models are secure, resilient, and compliant by design. As a key technical leader, you will drive the adoption of modern security practices throughout the AI/ML development lifecycle—embedding security into data pipelines, model training workflows, infrastructure, APIs, CI/CD pipelines, and cloud-native platforms. You will work closely with engineering, MLOps, and product teams to ensure that models and data systems are built securely and scale effectively in a rapidly evolving threat landscape. You will also oversee the design and integration of enterprise-grade security and privacy controls across AI platforms, cloud environments, and data architecture—ensuring alignment with compliance frameworks (e.g., GDPR, ISO 27001, NIST AI RMF) and ethical AI principles. Collaborating cross-functionally with Engineering, DevOps, Data, Compliance, and Architecture teams, you’ll champion automation, threat modelling, privacy-by-design, and security-by-default across our AI and data ecosystem. This is a pivotal role that blends deep technical expertise with strategic foresight, empowering teams, strengthening our security posture, and shaping the future of trustworthy, secure AI innovation at scale. About Us At ZOG Global, we don’t just provide IT solutions, we build secure, intelligent, and scalable digital ecosystems. As a leading IT consultancy services in the UK, specialising in cybersecurity, automation, and software development, we help businesses stay competitive and secure. Our expertise spans advanced cybersecurity solutions, advanced AI-driven automation, and next-gen software development, ensuring our clients have the tools to innovate fearlessly while staying secure. At ZOG Global, we foster a culture of innovation, collaboration, and continuous learning, where every team member plays a crucial role in shaping the future of secure technology. Join us to work on challenging, high-impact projects, collaborate with some of the brightest minds in the industry, and drive security innovation at scale! Key Responsibilities • Secure AI/ML workloads running on cloud-native platforms such as SageMaker, Azure ML, Vertex AI, and custom Kubernetes-based training clusters. • Design isolation strategies and access controls for GPU-enabled instances, model endpoints, and distributed training environments. • Assess cloud-hosted AI services and APIs for misconfigurations, data leakage, and privilege escalation risks. • Ensure adherence to AI-specific regulatory frameworks (e.g., EU AI Act, NIST AI RMF, ISO/IEC 42001) and responsible AI principles. • Contribute to the development of internal AI governance policies covering model transparency, fairness, and accountability. • Collaborate with legal, compliance, and data teams to assess ethical risks and implement guardrails for generative AI usage. • Design secure data pipelines and storage architectures that support privacy-preserving AI workflows and model training at scale. • Implement differential privacy, encryption-at-rest/in-transit, and federated learning where applicable to protect sensitive training data. • Evaluate and secure third-party datasets, embeddings, and model artefacts integrated into enterprise AI solutions. • Collaborate with data architect and analysts to assess model explainability, adversarial robustness, and model inversion risks. • Architect end-to-end AI/ML platforms with security-by-design principles, from data ingestion to inference. • Define secure model-serving architectures, including API protection, input validation, and rate-limiting mechanisms. • Support the design of scalable LLM and vector database infrastructure with appropriate access controls and logging. • Promote security standards for AI model reuse, supply chain integrity (e.g., ML model provenance), and open-source model vetting. • Embed security into CI/CD pipelines using automated security tools. • Develop and deploy security-as-code solutions for cloud and container environments. • Automate security compliance checks, vulnerability scanning, and incident response workflows. • Secure cloud-native applications, Kubernetes clusters, and serverless environments. • Perform security assessments, threat modeling, and risk mitigation strategies. • Ensure adherence to industry security frameworks (e.g., NIST, ISO 27001, CIS, SOC 2). • Define security policies, best practices, and threat mitigation strategies. • Drive security awareness and DevSecOps culture across teams. What We’re Looking For • 6+ years of experience in cybersecurity, including 3+ years in DevSecOps, Application Security, Cloud Security, or Security Architecture roles, ideally with exposure to data-driven or AI/ML environments in enterprise or consultancy settings. • Professional certifications that demonstrate depth and breadth in cloud and security domains (e.g., CISSP, CCSP, SC-100, OSCP, AWS Security Specialty, or DevSecOps certifications). • Strong understanding of AI/ML security principles, including model integrity, data lineage, adversarial threat mitigation, input validation, and governance of generative AI systems in line with emerging AI regulations and privacy standards. • Demonstrated ability to embed security into CI/CD and MLOps pipelines, driving DevSecOps automation using Infrastructure as Code (IaC) and security-as-code practices. • Hands-on experience with security testing frameworks, including SAST, DAST, SCA, fuzz testing, and API security validation, using industry-standard tools and custom automation workflows. • Strong command of cloud platforms (AWS, Azure, GCP), including AI/ML services, Kubernetes, serverless architectures, and container security tooling. • Skilled in automating security controls and infrastructure compliance using tools (Terraform, Ansible, Jenkins, GitHub Actions, or similar). • Deep understanding of SIEM, SOAR, IAM, and cloud-native monitoring for real-time detection, incident response, and compliance reporting. • Proficient in scripting and automation using Python, Bash, Go, or similar languages to build scalable, repeatable security workflows. • Familiarity with key security and compliance frameworks, including MITRE ATT&CK, NIST CSF, OWASP SAMM, CVSS, STRIDE, PCI-DSS, GDPR, and emerging AI-specific standards (e.g., NIST AI RMF, ISO/IEC 42001). • Experience in data and AI security architecture, including data classification, secure data lakes, model provenance, encryption, key management, and regulatory compliance across hybrid cloud ecosystems. • Ability to design secure, scalable microservices and model-serving architectures, advocate for Zero Trust principles, and drive secure API and identity integration across enterprise environments. • Strong collaborator with experience leading cross-functional security initiatives, participating in vendor/tool evaluations, and aligning architecture with governance requirements. • Effective communicator who can translate complex security and AI risk topics into actionable guidance, foster DevSecOps and MLOps culture, and advocate for security best practices across technical and business teams. • Deep understanding of data security, governance, and compliance in cloud environments. • Experience in compliance processes, interfacing with external consultants, and handling customer security requirements. • Ability to solve highly complex security challenges intuitively and effectively. If you live and breathe AI and application security, can navigate complex systems, crave learning new things, and would like your work to have positive impact on all our initiatives, then this role is for you.

Electrical Contracts Manager (Minimum 5 years of electrical experience). Location: Nottinghamshire Job Type: Full-time Salary: £50,000- £60,000 About Us Powerplus Group is a fast-growing, full-service mechanical and electrical company, built on our dedication to delivering the highest quality and most innovative projects—on time and within budget. We take the lead in mechanical, electrical, lighting, and renewable projects, incorporating design and coordination, installation, and full commissioning across the UK and Europe, with our headquarters centrally based in Nottinghamshire. We pride ourselves on our high level of personalised service and the strong partnerships we build with our clients, ensuring direct contact and a collaborative approach. This partnership-driven mentality has fostered long-lasting, multi-project relationships over the years. With our fully integrated turnkey solutions, Powerplus Group continues to set the standard in mechanical and electrical services across the UK and Europe. Job Summary We are seeking an experienced and dynamic Electrical Project Manager to oversee and deliver a range of electrical projects, ensuring they meet the highest standards of quality, innovation, and efficiency. This role requires excellent leadership skills, technical expertise, and a hands-on approach to managing multiple projects from conception to completion. As an integral part of our growing team, you will be responsible for the planning, coordination, execution, and successful delivery of electrical projects across various sectors, working closely with clients, engineers, and site teams. Key Responsibilities Project Planning & Management - Take full ownership of electrical projects, ensuring they are delivered on time, within scope, and budget. - Develop project plans, schedules, and budgets, ensuring all financial targets are met. - Liaise with clients, engineers, subcontractors, and stakeholders to define project requirements. - Oversee procurement of materials, ensuring cost-effective and timely delivery. - Monitor and track project progress, addressing any challenges or deviations. Technical Oversight & Compliance - Review and approve electrical designs, ensuring adherence to regulations and industry standards. - Conduct site inspections to monitor quality control, safety compliance, and progress. - Identify risks and implement mitigation strategies to ensure project success. - Ensure compliance with the National Electrical Code (NEC), IEE regulations, and health & safety standards. Team Leadership & Coordination - Lead and manage site engineers, supervisors, and technical teams, ensuring high productivity and performance. - Foster a collaborative team environment, ensuring effective communication across all project stakeholders. - Conduct project progress meetings and provide regular status updates to senior management and clients. - Support and mentor junior engineers and team members to drive professional development. Reporting & Documentation - Maintain and manage all project documentation, including progress reports, RFIs, change orders, and safety records. - Ensure all required permits and approvals are obtained in a timely manner. - Provide management with detailed project performance reports, highlighting risks, solutions, and milestones. Qualifications & Requirements; Education & Experience - Minimum of 5 years experience in electrical project management, within mechanical and electrical (M&E), lighting, or renewable energy sectors. - Proven experience managing projects in commercial, industrial, or infrastructure settings. Technical Skills - Strong knowledge of electrical systems, power distribution, control systems, and energy solutions. - Proficiency in project management software (e.g., Primavera, MS Project, AutoCAD, or Revit). - Familiarity with electrical codes and safety regulations (NEC, IEEE, NFPA, BS7671, etc.). Soft Skills - Excellent leadership, problem-solving, and decision-making abilities. - Strong communication and negotiation skills to effectively liaise with clients and contractors. - Ability to work in a fast-paced environment, managing multiple projects simultaneously. Why Join Powerplus Group? - Work on high-profile projects across the UK with a rapidly expanding company. - Be part of a team that values innovation, quality, and client collaboration. - Opportunity for career growth and professional development in a thriving industry. - Competitive salary and benefits package. Job Types: Full-time, Permanent Pay: £50,000.00-£60,000.00 per year Additional pay: Performance bonus Benefits: Company car Company pension Employee mentoring programme Gym membership On-site parking Schedule: Monday to Friday Experience: electrical contracts manager: 3 years (required) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Nottingham NG13 8FA

Our Head Chef has been running the show for 14 years here at Mamuśka! and we are looking for someone to be his 'right hand' at our beautiful Southbank Waterloo location when he is off duty or working on the expansion. This is a hands-on role and you will be performing chef duties, while taking responsibility for the management of various team members and functions. We are positioned for further growth in 2025 and our very strong kitchen team know their jobs and have a great team spirit. The missing link is someone who can provide consistency and continuity for the day to day operation when the Head Chef is off-site. The management duties include production planning, scheduling, shift supervision, ordering, event planning and more. We are looking for a chef with strong technical skills and who wants to continue to learn how to run a large kitchen in a popular venue, including the man-management skills that come with that. We look forward to hearing from candidates with ambition and a great attitude to match!

Applicants will need to have previously spent time working within a traditional Fabrication Engineering Business. A talented confident Multi Skilled candidate, will need wide shoulders to undertake the following tasks. Take part in managing Health & Safety. Handle wage control. Have good IT skills with an aptitude to promote our products On-Line. Have knowledge of Sage, purchase and sales ledgers as well as preparing everyday sales and purchasing documents. Carry out many other duties as may be required within a compact very busy manufacturing environment.

As an IT Support Technician, you will be the first point of contact for our customers seeking technical assistance. You will provide support, troubleshoot issues, and ensure our clients’ systems and networks run smoothly. Your role is critical in maintaining our reputation for reliability and excellent customer service. Key Responsibilities Provide first-level support to end-users on various technical issues and problems relating to hardware, software, and peripherals. Diagnose and resolve technical hardware and software issues. Perform hardware and software installations, configurations, and updates. Manage user accounts, permissions, and access rights. Monitor and maintain computer systems and networks. Log and track all support requests, issues, and resolutions using our ticketing system. Assist in the creation and maintenance of documentation for IT procedures, policies, and manuals. Conduct remote troubleshooting and provide clear, step-by-step technical instructions. Work closely with other IT team members and departments to ensure seamless support and communication. Maintain a high level of customer service, professionalism, and confidentiality. Qualifications Proven experience as an IT Support Technician or similar role. Excellent understanding of computer systems, mobile devices, and other tech products. Experience with various operating systems, including Windows, macOS, and Linux. Familiarity with remote desktop applications and help desk software. Strong problem-solving and communication skills. Ability to work independently and as part of a team. Outstanding organizational and multitasking abilities. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.

Location: Barcelona - Remote working (Spain) Employment Type: Full-time About Us – Junction Connect Junction Connect is a fast-growing travel technology company, transforming how businesses and travellers connect through innovative digital solutions. Our platform streamlines travel management, helping organisations book, manage, and optimise their travel needs seamlessly. With rapid expansion and a growing customer base, we are looking for a Spanish speaking Technical Account Manager to join us on our exciting growth. The Role We are seeking a Technical Account Manager to build and manage relationships with our key customers in the Spanish region. This role is a mix of customer success, technical consulting, and account management—ensuring clients get the most out of our platform. As a TAM, you will serve as the primary point of contact for our client, providing expert guidance, troubleshooting, and strategic recommendations. You will also work closely with internal teams to advocate for client needs, ensuring seamless platform adoption and long-term success. Key Responsibilities: - Serve as the main point of contact for our client using our travel booking platform. - Provide technical consultation and assist with platform integrations, and configurations. - Work closely with internal engineering and product teams to resolve client issues. - Ensure client satisfaction and retention by proactively identifying and addressing needs. - Deliver training and best practices to clients for platform optimisation. - Collaborate with sales, customer success, and support teams to ensure seamless service delivery. Required Skills & Qualifications: - 5 + years of experience in technical account management, solutions consulting. - Strong communication and relationship-building skills. - Ability to translate technical concepts into business-friendly language. - Strong problem-solving skills and ability to work cross-functionally. - Experience working within a start-up or scale-up environment is a plus. - Bilingual – fluent in Spanish with professional proficiency in English. - Technical aptitude—familiarity with SaaS service provisioning is a plus. - Experience in travel technology, travel agency systems, and GDS environments is a plus. Join Us! If you’re ready to take on a dynamic role in a fast-growing travel tech company, we’d love to hear from you. Apply today, and a member of our team will be in touch!

DevOps Engineer City of London £Competitive plus strong bonus and benefits Azure, Terraform, Data Tooling DevOps Engineer is sought to join a highly prestigious financial services organisation. This is a key role that will see you taking responsibility for developing Microsoft Fabric related DevOps processes, ensuring the correct balance between environmental control and ensuring Data Engineering teams have the flexibility to work efficiently. You will create bespoke modules in Terraform and actions in GitHub (or Azure DevOps) to support CI/CD workflows. You will also liaise with teams across the business to ensure the platform meets all security and performance requirements. Key Responsibilities Develop standards and strategies to manage the deployment of assets into the Microsoft Fabric ecosystem. Where required create custom actions in GitHub/Azure DevOps that use the Microsoft Fabric APIs. Where required create custom terraform modules to ensure Microsoft Fabric configuration is held as infrastructure as code. Work with Data Engineers to create the development environments engineers will use to develop and deploy products in Microsoft Fabric. Work with data owners around the business to ensure source data systems can be securely accessed. Ensure security best practices are followed. BCP/DR strategy. Work with other members of the central platform team to monitor the Microsoft Fabric feature roadmap and integrate new features into the established eco-system. Work with other members of the central platform team to define an efficient project process to deliver new data products. Key Technical Skills and Experience Terraform Modules Infrastructure as code GitHub/Azure DevOps Azure Data Factory Azure Synapse CI/CD including Databases Databricks GitHub Actions/Azure DevOps Tasks Monitoring in Azure Release Management Experience Microsoft Fabric (not essential) Minimum 6 years working in a cloud environment managing data engineering products.

Job Summary As a Electrical Store Manager, you will play a crucial role in managing the Electrical Store by overseeing daily operations and ensuring that it runs smoothly and efficiently. Duties - To undertake works in connection with issuing of stores materials and the maintenance of stock condition and availability, liaising with Procurement department for stock requests, tracking order progress and receiving/distribution of goods within our small stores located in Perivale - Development and maintaining of records relating to goods in and out - Accurately and timely recording returns of materials - Development and maintaining of records relating to plant and equipment in and out in-line with the company’s policies and procedures and Legal requirements (eg; inspection records and PUWER registers) - Distribution of PPE and maintenance of PPE register - Inputting and maintenance of job sheets, recording materials issued to specific jobs to allow the procurement department to develop accurate reports - To develop a working understanding of Health and Safety requirements to ensure the correct procedures are followed in all practices especially relating to the correct issuing of adequate PPE for plant/equipment distributed through the stores - To ensure all stock records are kept accurate and live at all times on our company bespoke software - To carry out deliveries and collections of materials when required, to and from EWC sites and EWC suppliers - Ensuring that Company H.S Policies are adhered to - Recording goods inwards/outwards - Ensure checks to verify stock levels for re-ordering are accurate and appropriate - To check delivery of goods into the Perivale stores. Ensure that goods are checked off in an accurate and timely manner and check for damage and quantity, then advising the relevant member of the team of the delivery received - Follow-up for items on back order to ensure delivery is fulfilled and duplicates are not ordered. - Update computer systems to record accurate stock levels - Manage and supervise any additional staff required to work within stores - Complete regular stock checks and inventory – Daily mini stock take and quarterly full stock take - Management of good house-keeping in the stores and surrounding areas - Maintenance of the Waste Management System including collating of returned Waste Transfer Notes and carrying out checks to ensure correct completion of the notes - Develop an understanding of Environmental responsibilities relating to Waste Management, segregation of Waste and correct disposal methods required to meet legislative requirements - To be available from 6.30 am and to lock/unlock store and yard as and when required - To participate in the continuous improvement of service delivery ensuring that policies and procedures comply with legislation and regulatory requirements - To respect the need for confidentiality, when processing personal/customer data - Assisting the procurement department with admin duties - Other such duties as may be required from time to time SKILLS QUALIFICATIONS AND KNOWLEDGE - Experience of managing stock levels, maintaining information on reorder levels and quantities. (E) - Experience in the production of stock control reports for senior managers and auditors. (E) - Experience and understanding of how to analyse and review stock loss trends with subsequent investigations and suggestions that would lead to prevention of stock loss in the first instance. (E) - Experience of running a waste management system, including the requirements of Waste Transfer Notes. (E) - Some experience in carrying out Portable Electrical Testing (PAT). (D) - Excellent planning and organisational skills. - Ability to maintain accurate records and use a range of digital packages (Microsoft 365 or similar) (E) - Good technical knowledge and understand of the Mechanical, Electrical and Domestic components (E) - Ability to conduct stock audits - Ability to maintain accurate records and use a range of digital packages to communicate strategic and operational information. (E) - Excellent planning and organisational skills. (E) - Have a strong attention to detail with high levels of accuracy. (E) - Experience in an electrical goods store is required. General retail experience alone may not be sufficient for this role.

A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.

Our client runs a chain of fresh, exciting, super-authentic Japanese Ramen Bars and are looking to hire a talented GM for their busy Carnaby location. The restaurant has a great team, all of whom are highly experienced and many of whom have been promoted from within. The current GM will be taking over at another site, this is a great opportunity for a dynamic individual with strong leadership skills to maintain and improve upon the current steady operations. The Offer: - Starting pay up to £40,000 depending on experience. - £300 monthly bonus based on K.P.I.s being met. - £1000 annual computer allowance. - 48 hour working week. - Private Healthcare scheme for you and your children. - Staff discounts. - Training and opportunities of career progression into a multi-site role. - Free team meals whilst on shift. - 25 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Optional pension scheme. The Role: - Oversee all aspects of the restaurant's operations, including food production, customer service, and staff management. - Develop and implement strategies to achieve business goals and increase profitability. - Ensure compliance with all health and safety regulations and maintain high standards of food safety and sanitation. - Manage inventory, order supplies, and control costs to maximize profitability. - Train and supervise staff members, providing guidance and support to ensure excellent customer service. - Create and maintain a positive work environment, fostering teamwork and employee development. - Handle customer complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of all parties involved. - Ensure consistent quality of food preparation and service. - Monitor customer feedback and reviews, making necessary adjustments to improve overall guest satisfaction. Person Specification: - Ideally 4+ years’ experience in a similar role. No experience in Japanese dining is required as we will give you all the training you need. - Strong leadership skills with the ability to effectively manage a diverse team. - Excellent communication and interpersonal skills to interact with customers, employees, and suppliers. - In-depth knowledge of food safety regulations and best practices in food preparation. - Proven track record of achieving business targets and driving revenue growth. - Ability to work in a fast-paced environment while maintaining attention to detail. - Flexibility to work evenings, weekends, and holidays as required. - Technical prowess – knowledge of Lightspeed and MarketMan systems is an advantage.

As a Sales Advisor, you will play a pivotal role in driving sales growth by advising and supporting customers on underfloor heating products and systems. Your goal will be to understand customer needs, provide tailored solutions, and build long-lasting relationships that contribute to our company’s success. Key Responsibilities ** Customer Engagement:** Act as the first point of contact for customer inquiries via phone, email, or in-person (events). Build rapport with customers, understand their needs, and provide expert advice on suitable underfloor heating products and systems. ** Sales Process Management:** Prepare and follow up on quotes, ensuring timely communication with customers. Proactively identify and pursue new sales opportunities to meet and exceed targets. Maintain a pipeline of leads, ensuring accurate record-keeping in the CRM system and timely follow ups and call backs on provided estimates. ** Technical Knowledge:** Stay up-to-date with product specifications, installation requirements, and industry trends. Educate customers on the benefits, energy efficiency, and installation of underfloor heating systems. ** Collaboration:** Work closely with the technical and operations teams to ensure seamless delivery and installation for customers. Work collaboratively with the wider sales team. Provide feedback to management on customer needs, market trends, and potential improvements. ** Customer Satisfaction:** Ensure a positive customer experience by addressing questions and resolving any concerns promptly and professionally. Qualifications and Skills Preferred: Proven experience in a sales or customer service role. Strong communication and interpersonal skills. Ability to understand technical information and explain it to customers in a clear and approachable manner. Proficiency in using CRM systems and Microsoft Office Suite. Self-motivated with a results-driven approach. Desirable: Knowledge of underfloor heating systems or related products. Experience in B2B and B2C sales. Familiarity with energy-efficient or sustainable solutions. ** What We Offer** Competitive base salary plus commission. Comprehensive training on products and systems. Opportunities for career development and progression. Supportive and dynamic work environment. Employee discounts on company products.

Role Type: Freelance/ Part-Time, Full-Time Location: Local (KT2) We are a London-based start-up consultancy focused on developing brands, experiences and teams within lifestyle industries. We believe in nurturing talent, fostering creativity, and helping individuals grow to their full potential. We are expanding our team and looking for passionate, motivated, and creative individuals to work closely with the Creative Director and bring ideas to life. Whether you're a student, recent graduate or or Experienced Filmmaker what matters most is your attitude, eagerness to learn, and ability to think outside the box. - Creativity - Flexibility - Resourceful - Problem Solving - Time management - Attention to detail - Focus on Quality - Technical Knowledge - Thinking outside of the box - Visual Storyteller - Strong Communicator - Versatile Skill Set - Self-motivated & Proactive - Collaborative Spirit - Leadership & Mentorship - Adaptable & Open to Feedback - Optimistic Responsibilities: - Create compelling short films, brand storytelling content, and creative video projects that align with brand values and identity. - Work with the Creative Director to develop visual concepts and translate them into cinematic experiences. - Manage the cinematography, lighting, and camera setups for shoots. - Edit and post-produce video content to ensure high-quality final deliverables. - Collaborate closely with other creatives, including editors, motion designers, and photographers, to ensure cohesive storytelling. - Stay current on trends and techniques in filmmaking and cinematography. - Oversee pre-production planning, including script development, storyboarding, location scouting, and equipment selection to ensure smooth execution of the shoot. - Ensure proper post-production workflow, including sound editing, color grading, and visual effects integration, maintaining consistency and creativity throughout the process. - Manage project timelines and deliverables, ensuring that each project is completed on schedule and meets all deadlines. - Maintain strong communication with clients and stakeholders to ensure their vision is accurately brought to life while incorporating feedback. - Assist in developing creative briefs and pitches for potential projects, helping the team secure new opportunities and business. - Contribute creative ideas and innovative solutions to projects, helping push the boundaries of visual storytelling and cinematography. - · Handle equipment maintenance and troubleshooting, ensuring all tools and gear are in working order before and during shoots. - Qualifications: - Proven experience in filmmaking and cinematography. - Proficiency in cinematography equipment and techniques, including lighting, camera operation, and post-production. - Strong portfolio demonstrating your work in short films and brand storytelling. - Creativity, storytelling ability, and attention to visual details. - Strong communication skills and the ability to work in a collaborative team environment. - Experience in editing and post-production workflows, including color grading, sound design, and visual effects, to ensure the final product is polished and professional. - Knowledge of current filmmaking trends and technologies, staying updated with new filming equipment, software, and industry best practices. - Familiarity with various film genres and the ability to adapt style and approach based on project needs. Candidate Specifications: - Must be able to travel to KT2 and be flexible to move around London for content creation and events. - Must have own equipment, including camera, lighting, microphones, and props. (We are open to discussing equipment hire options if needed.) Salary - Salary based on performance, experience, skills, and attitude. - KPIs and targets will be set, with the opportunity to earn performance-based bonuses.