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hackajob is collaborating with Atos to connect them with exceptional professionals for this role. \n Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements. \n With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. \n A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts. \n About Atos Group \n Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. \n The Opportunity \n This is an exciting opportunity to join our client’s Life and Pensions Centre of Excellence in Edinburgh. Our client is looking for a highly motivated Customer Service Representatives to join their fantastic team within Business Transformation Services (BTS) to support the transformation and future growth of the business within the Customer Service function. \n This is a telephony role in a fast-paced Contact Centre where you will be the first point of contact for all inbound calls. You will act as a liaison, provide product/service information, answer questions and resolve any emerging problems that our customers may face. You will provide a first-class service to all customers, so they receive the right information every time. \n You will receive plenty of support when you become part of the team, including classroom-based training for a period of 6 weeks as well as the opportunity to listen to and take calls with support prior to taking real calls. Your call types will vary from updating contact details and giving policy values to more complex technical queries about legislative change. \n Where Purpose Meets Career: 3 Strategic Selling Points \n Comprehensive Benefits That Support You \n We believe people perform at their best when they feel supported both professionally and personally. Our competitive rewards package, flexible working options, wellbeing initiatives, and employee benefits are designed to help you thrive at every stage of your career and life journey. \n A Winning Culture Built on Shared Behaviours \n Our culture is defined by action, collaboration, accountability, and continuous improvement. We empower our people to make decisions, take ownership, learn from experience, and work together to deliver exceptional outcomes. Our Winning Behaviours create an environment where innovation is encouraged, achievements are recognised, and everyone has the opportunity to make an impact. \n Career Development That Invests in Your Future \n Your growth is part of our strategy. Through structured learning pathways, professional certifications, leadership development programmes, mentoring, and stretch assignments, we provide the tools and opportunities to help you build the skills of tomorrow and accelerate your career progression. We are committed to helping our people continuously learn, adapt, and succeed in a rapidly evolving technology landscape. \n Join us and build a career where purpose, growth, and success come together. \n Responsibilities \n\n • Taking responsibility for end-to-end process of tasks undertaken, ensuring own knowledge of all products and regulatory environment is understood and complied with\n, • Answering incoming telephone enquiries across the full product range, responding to them and fully documenting how they are resolved, ensuring that all communications are handled accurately, adopting the most appropriate method of communication\n, • Retaining relationships with advisors and other business areas\n, • Actively contributing towards the continuous improvement and development of the team, through reviewing procedures to meet expectations of service and conduct and improve own self development\n\n Skills we can’t do without \n\n • Customer Service Experience: You will need to have worked in a customer service role before and financial services experience would be a bonus, but if this is your first role or a career change don't worry as we provide all the training and support you'll need\n, • Client (Customer) Focus: Committed to building excellent, long-term relationships with customers, based on a full understanding of their needs and a dedication to meeting their expectations\n, • Delivery Focus: Dedicated to delivering what is promised, ensuring that results are on time, on budget and to agreed SLAs/quality standards\n, • Team Working: Working together by involving others in goals and plans, sharing knowledge, taking a positive role in teambuilding, and seeking opportunities for cross functional working and collaboration\n, • Communication: Verbal and written; communicating clearly, concisely and with passion to persuade and influence, while also seeking feedback, listening, and demonstrating understanding of others' viewpoints. Excellent and professional telephone manner\n, • Computer Skills: IT proficient and ability to adapt to new systems and processes\n, • Creativity: Identifying effective solutions for clients through selecting the best combination of existing practices and innovative approaches or ideas\n, • Organization: Able to prioritize and manage workload effectively\n\n Qualifications and Desirable Experience \n\n • Energy, Enthusiasm and a willingness to be the best version of you\n, • A genuine desire to help our customers\n, • Working Knowledge of Microsoft Office, including Word, Excel and Outlook\n\n Working hours \n\n • Full time, office-based role working Monday to Friday, 7.5 hour day between 08:30 – 17:45 with a 30-minute lunch break on rotating shifts\n, • You will be contracted to 37.5 hours per week and are not required to work weekends\n, • Part-time hours available upon request\n\n Benefits: \n\n • Pension Scheme - contributions matched up to 10%\n, • Private medical cover\n, • Income Protection\n, • Life Assurance\n, • 25 days paid leave + National Holidays\n, • Flex benefits program\n\n Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. \n Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. \n Choose your future. Choose Atos.

hackajob is collaborating with HSBC to connect them with exceptional professionals for this role. \n If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. \n HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. \n We are currently seeking a professional to join our team in the role of Senior Client Experience Data Lead. \n This is a new leadership role within our London office. The role will drive the Markets and Securities Services (MSS) Operations Client Experience programme, underpinning our ambition to become #1 Bank for Institutional Clients. \n This is an exciting opportunity to lead the MSS Operations Client Experience agenda, focusing on defining and executing the client experience strategy to measure the end-to-end customer journey and enable business growth. \n As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. \n In this role you will be responsible for: \n\n • Leading the MSS Operations Client Experience agenda within the CIB-wide One CIB Service programme, defining and executing the strategy to improve end-to-end client journeys\n, • Partnering with Markets & Securities Services, MSS Operations and CIB COO/CCO stakeholders to shape a cohesive MSS strategy and roadmap, balancing quick wins with longer-term strategic operating model change\n, • Owning client experience performance management and MI, including Client Satisfaction Scorecards and SLA over/under-performance reporting—driving digitisation/automation, tracking a strategic book of work, and ensuring governance, escalation and resolution of issues\n, • Building the enterprise-wide (CIB) case for change by defining client performance and satisfaction metrics across the end-to-end value chain and driving senior leader governance and sponsorship\n, • Supporting the Emporium and PRA Trading Controls agenda, including prioritisation and delivery support for regulatory commitments and digitisation using Google Cloud Platform technologies\n, • Ensuring strong controls and disciplined delivery, including data accuracy and Control Owner sign-off, RACI adherence, appropriate socialisation/approval of strategy materials, and change control processes (including UAT)\n\n To be successful in this role you should have: \n\n • Strong knowledge of Markets and Securities Services products and capabilities\n, • Strong collaboration and communication skills, with the ability to influence stakeholders to deliver on time and work independently when needed\n, • Strong data literacy with evidence of experience in data analytics\n, • Strong awareness of data management and data governance standards, including data privacy laws and regulations\n, • Highly proficient in Excel \n\n Opening up a world of opportunity. \n Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. \n If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: \n Telephone: +44 207 832 8500

We are looking for a friendly, professional, and highly organised Receptionist to join our team at Kensington Office Group. As the first point of contact for visitors and clients, you will play a key role in creating a welcoming and positive impression of our business. \n The ideal candidate will be approachable, and proactive, with excellent communication skills and a commitment to delivering outstanding customer service. \n Key Responsibilities: \n\n • Greet and welcome guests and visitors in a professional and friendly manner\n, • Answer telephone calls and email enquiries promptly and efficiently\n, • Manage meeting room bookings, ensuring accurate scheduling and preparation\n, • Maintain the cleanliness and presentation of the reception area and boardrooms\n, • Prepare boardrooms before and after meetings (e.g. ensuring they are tidy, stocked with supplies, etc.)\n, • Liaise with internal teams to ensure smooth coordination of visitor needs and meeting requirements\n, • Handle deliveries and incoming/outgoing post\n, • Provide general administrative support\n\n Key Skills & Attributes: \n\n • Excellent verbal and written communication skills\n, • Friendly, professional, and approachable manner\n, • Strong organisational skills and attention to detail\n, • Comfortable using email, calendar, and booking systems (e.g. Outlook, Teams, etc.)\n, • Previous experience in a front-of-house or customer service role preferred but not essential\n

Administrative Assistant – US Law Firm \n We’re looking for a bright and organised Administrative Assistant who is passionate about building a long-term career within executive support at a major US law firm. In this role, you’ll provide high level administrative assistance across events, pitching, marketing communications and CRM, providing a seamless service to lawyers, external clients and key stakeholders. \n\n • Competitive salary\n, • Outstanding employee benefits\n, • Free on-site meals and coffee shop daily\n, • Stunning offices in a sought-after location\n\n Administrative Assistant Key Responsibilities: \n\n • Prepare, format and proofread documents, presentations, reports and correspondence to a consistently high standard\n, • Create and maintain files, spreadsheets, schedules and other administrative materials\n, • Manage diaries, schedule meetings and coordinate room bookings\n, • Arrange domestic and international travel and accommodation\n, • Handle telephone, email and face-to-face enquiries professionally\n, • Process expenses and invoices, liaising with vendors and the Accounts Payable team\n, • Liaise with suppliers, contractors and global Business Development colleagues\n, • Conduct research, gather data and provide ad hoc administrative support to the team as required\n\n Administrative Assistant Skills & Requirements: \n\n • Previous administrative experience gained within a law firm or professional services environment\n, • Strong academic background\n, • Advanced IT skills, including Microsoft Outlook, Word, Excel, PowerPoint and Visio\n, • Confident using online research tools and the internet to gather information\n, • Excellent communication, interpersonal and customer service skills\n, • Highly organised with exceptional attention to detail and the ability to manage competing priorities\n

Client Sales Coordinator (Engineering / Electrical)£35,000 - £40,000 + Annual bonus + Outstanding Career Opportunities + Unrivalled Training & Development + Company Perks SchemeEast LondonAre you a capable and detail-oriented, client-facing administrator from an engineering or manufacturing background, looking to work in an internal inbound sales team with a leading business in its industry?Are you looking to progress your career and move into management with a growing, stable business where you will provide commercial support to the sales and account management teams and help secure and develop new clients?On offer is a role within a modern, family-run engineering business focused on continuous improvement, which will provide excellent training and actively encourages career development and progression.The main purpose is to methodically process the quotes with attention to detail and a customer-first approach. You will be practically minded with an inquisitive nature and a natural problem solver from a technical background.The Role: \n\n • Efficiently taking & processing client orders\n, • Serve as the lead point of contact for all account management matters\n, • Build and maintain strong, long-lasting client relationships\n, • Managing enquiries and processing quotations responsibly and intelligently to act in the best interest of the client\n, • Quotation follow-up and negotiation to convert into orders\n\n The Person: \n\n • Logical thinker with common sense\n, • Organised and efficient when dealing with clients\n, • Good Telephone manner\n\n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.Keywords: Engineering, Administration, Client Liaison, Customer Service, Product Sales, Manufacturing, Printing, POSReference: BBBH25999BWe are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Kenneth Brian Associates are recruiting on behalf of a well-established Financial Services organisation who are looking to add an experienced administrator to their growing team. \n This is an excellent opportunity for someone with a minimum of 1 year's experience within the Financial Services industry who is looking to join a supportive business. \n Key Responsibilities: \n\n • Handling customer enquiries via telephone and email\n, • Responding to customer queries professionally and efficiently\n, • Maintaining accurate customer records and updating internal systems\n, • Providing a high level of administrative support\n, • Ensuring all work is completed accurately and in line with company procedures\n\n The Successful Candidate Will Have: \n\n • A minimum of 1 year's experience working within the Financial Services sector (essential)\n, • Previous experience in a customer service and administrative role\n, • Excellent written and verbal communication skills\n, • Strong attention to detail and organisational skills\n, • Good working knowledge of Microsoft Office and the ability to pick up new systems quickly\n, • A professional, proactive and customer-focused approach\n\n Please note: this role is fully office based.

What's the Role?\n \n Our client is seeking Customer Support Administrators to join as part of a high-quality team working on a Car Finance project. You will be working in a results-orientated environment, focusing on delivering good outcomes for customers. Previous customer service experience with the ability to work in a fast-paced administrative environment and confidently speak to customers is essential. \n Location: Remote (Must be available to attend office in Milton Keynes the first week for laptop set up & training) \n Rate: £135 per day \n Hours: Standard Business Hours \n Start: ASAP \n Duration: Until 31st December 2026 Responsibilities\n\n • Communicating with customers through a range of channels including letters, emails and telephone.\n, • Providing clear, accurate and unambiguous responses in line with house style.\n, • Answering inbound customers calls to provide support and guidance.\n, • Handling inbound written correspondence and performing the necessary action for the customer queries.\n, • Supporting the updating of customer records, capture of data and information to redress calculations.\n, • Ensuring that productivity and quality targets are achieved.\n, • Adhering to regulatory and business requirements.\nEssential Skills & Experience Required\n\n, • Be comfortable on the telephone (polite, clearly spoken and articulate) and have strong literacy skills as you will also be contacting customers by letter.\n, • Good listening skills and experience of delivering a high standard of customer service.\n, • Previous office administration experience.\n, • Work autonomously and as part of a wider team.\n, • Be driven, flexible and able to work to targets.\n\n \n

Service Administrator \n Swanley, Kent £28,000- £30,000 per annum Monday to Friday, 8:30am - 5:00pm (45-minute lunch break) \n Fully office based Permanent Role Benefits include: 25 days annual leave plus bank holidays, Company pension scheme, Private healthcare after 6 months' service, Free on-site parking \n An excellent opportunity has arisen for an organised and proactive Service Administrator to join a well-established business based in the Swanley area. \n Working as part of a friendly team of four, you'll play a key role in ensuring the smooth day-to-day running of the service department, supporting engineers, customers, and internal colleagues. \n The Role \n Key responsibilities will include: \n\n • Managing engineer diaries and scheduling appointments\n, • Producing reports and maintaining accurate records\n, • Preparing and issuing customer quotations\n, • Handling incoming telephone calls and email enquiries\n, • Delivering exceptional customer service\n, • General administration and office support\n, • Liaising with engineers and customers to coordinate service activities\n\n The Ideal Candidate \n We're looking for someone who is: \n\n • Experienced within an office-based administrative role\n, • Organised and able to manage multiple priorities\n, • IT literate, with good Microsoft Excel skills\n, • Confident communicating with customers over the phone and via email\n, • Positive, proactive, and professional in their approach\n, • A strong team player with an excellent work ethic\n\n Previous experience within a service administration, engineering coordination, maintenance, facilities, security, or similar environment would be advantageous. \n If you're an enthusiastic administrator who enjoys working in a fast-paced environment and takes pride in delivering excellent support and customer service, we'd love to hear from you. \n \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention \n \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Kenneth Brian Associates are recruiting for an enthusiastic Maintenance Coordinator on behalf of a leading company based in Whyteleafe. We are seeking someone who has excellent customer service skills, with the ability to communicate at all levels and have office banter at the same time! \n Duties: \n\n • Responsible for planning and managing engineers daily work schedule which will consist of both reactive and preventative maintenance\n, • General Administration Tasks including reviewing reports, filing and ordering parts via the system\n, • First line customer assistance - e.g., answering telephone calls & emails handling customers and client’s queries.\n, • Uploading and allocating documents to online systems ensuring they are up to date\n, • Managing diaries\n, • Preparing paperwork for site audits\n, • Assisting with expense forms and holiday/sickness, along with vehicle issues and service bookings\n\n To be successful you'll possess \n\n • Previous experience in a scheduling position is essential\n, • Confident, polite and well mannered\n, • IT literate\n, • Educated to GCSE level with C’s and above\n\n Fully office based with onsite facilities & excellent progression opportunities!

Role \n Our Data Centre Engineers are responsible for the lifecycle of all managed hardware hosted within Claranet UK Data Centres, remote assistance for colocation customers and supporting facility operations to ensure maximum uptime. \n You will be based at our Hoddesdon Data Centre (EN11) with travel to other UK sites as required. \n This role comprises of several day-shifts which operate between the hours of 7:00am to 7:00pm Monday to Friday. The day-shifts are rostered on a rotational basis with each engineer working 37.5hrs/week. You will also be required to form part of an on-call rota, covering escalations outside of the above hours. On-call and overtime are claimed in addition to your base salary, in-line with company policy. \n As part of the role, you will be required to work closely with the Delivery, Support and Change teams to facilitate the installation and support of customer and Claranet equipment to the highest possible standards. You will also be responsible for the decommissioning of equipment at the end of its life and the administration required in updating and maintaining records for all live and retired assets. \n You will be required to meet and assist Claranet customers and visiting engineers with the installation and support of services, presenting yourself as a professional public face of Claranet at all Data Centre sites. \n You will be required to review and maintain site security and access control at all times, working closely with the security team to maintain our existing quality and security certifications which include ISO9001 and ISO27001 \n Essential Roles & Responsibilities \n\n • Troubleshooting and repair of hardware faults and the installation of spares or components as required\n, • Provide hands and eyes services to all Claranet departments and external customers\n, • Installation and decommission of managed equipment within the Data Centres and external customer sites\n, • Performing routine maintenance on server and network equipment to maintain maximum uptime of customer environments\n, • Accepting and taking ownership of fault escalations from internal teams\n, • Make regular physical checks of the Data Centre facilities and assist with the production of monthly statistics\n, • Documentation of Data Centre equipment, service configuration and hardware solutions\n, • Carry out physical checks and audits as required by the business and its customers\n, • The management and control of Claranet assets\n, • Manage and maintain Data Centre security by allowing only authorised personnel access to the Data Centre facilities\n, • Update and maintain Claranet databases following all changes to equipment or assets\n\n Position Specifications \n Essential: \n\n • At least 1-year prior experience working for an Internet/Data Centre service provider, managed services provider or large corporation supporting server hardware\n, • Full UK manual driving licence\n, • Experience installing and troubleshooting server hardware, components and firmware\n, • Experience installing and physically troubleshooting firewalls, switches and routers\n, • A demonstrable passion for delivering exceptional customer service\n, • Demonstrable problem-solving and troubleshooting skills\n, • Ability and drive to create and maintain up-to-date documentation\n, • Ability to follow complex instructions for unfamiliar tasks\n, • You will be expected to communicate with corporate clients via telephone, tickets, email and face-to-face and should therefore possess excellent verbal and written communication skills\n, • Ability to work alone, under own initiative considering the safety of themselves and others at all times\n, • Ability to dynamically assess and reduce/mitigate risk to service and safety\n\n Highly Desirable: \n\n • Experience working within Data Centres, installing equipment in data racks and an appreciation of how power and cooling operates in such environments\n, • Copper and fibre cabling – types, installation, termination\n\n Benefits \n At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: \n\n • Pension Scheme: Employer-matched contributions to help you plan for the future.\n, • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing.\n, • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms.\n, • Personalised Wellbeing Support: App-based resources and services available 24/7\n, • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday.\n, • Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career.\n\n What makes us unique is Team Claranet, our internal community that supports causes close to our employees’ hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. \n We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. \n About Claranet \n Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. \n Equal Opportunities Statement \n Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. \n Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you! \n To view full job description please visit our careers page

Loan Administrator \n London (NW1) \n 4 days office, 1 day home \n \n We are working with a growing short term lender, who are looking for a Loan Administrator to join the business. \n \n Key Responsibilities: \n\n • Issue terms to brokers\n, • Liaise with applicants\n, • Chase outstanding items\n, • Liaise with brokers on new and existing loans\n, • Create loan files including carrying out credit searches\n, • Liaise with the valuation panel to instruct\n, • Completing post-completion loan tasks\n, • Maintain a high level of communication\n, • Maintain a high level of customer service with those internally and externally\n, • Work closely with other departments within the company\n, • Keep up to date with current best practice and regulatory requirements\n, • Keep all records and systems up to date\n\n \n Key Competencies: \n\n • Experience of property or finance helpful but not essential\n, • Excellent interpersonal and communication skills including confident telephone manner\n, • Excellent organisational and prioritisation skills\n, • Excellent attention to detail\n, • Ability to work to tight timeframes\n, • Proactiveness\n, • Strong team player\n

Job Specification: Repairs Administrator \n Job Title: Repairs AdministratorLocation: LeatherheadContract Type: Full-Time, PermanentSalary: £26,000 per annumWorking Hours: 37.5 hours per week, worked on a rotational shift pattern between 7:00am and 8:00pm (5 shifts of 7.5 hours)Office Base: Leatherhead (with potential for hybrid working following successful completion of training) \n About the Role \n We are seeking a proactive and highly organised Repairs Administrator to join our growing team in Leatherhead. This is an excellent opportunity for an experienced administrator with strong customer service skills to play a key role in the coordination and delivery of property repairs and maintenance services. \n As a Repairs Administrator, you will act as a central point of contact for residents, contractors, and colleagues, ensuring repair requests are logged, scheduled, monitored, and completed efficiently. Your ability to prioritise workloads, maintain accurate records, and provide excellent customer service will be essential in ensuring residents receive a responsive and high-quality repairs service. \n Key Responsibilities \n\n • Coordinate and schedule repair and maintenance appointments in line with service requirements.\n, • Act as the first point of contact for repair enquiries via telephone, email, and internal systems.\n, • Raise, track, and update repair orders using internal databases and management systems.\n, • Liaise with contractors, engineers, and suppliers to ensure works are completed within agreed timescales.\n, • Monitor outstanding repairs and proactively follow up on delays or issues.\n, • Maintain accurate records of all customer interactions, appointments, and repair progress.\n, • Produce reports and administrative documentation to support operational performance.\n, • Provide excellent customer service and resolve queries in a professional and timely manner.\n, • Ensure all activities comply with company policies, data protection regulations, and health and safety procedures.\n, • Support the wider team with general administrative duties as required.\n

IFA Administrative Assistant\n Location: Sutton \n Salary: £30,000 - £37,000 per annum \n Job Type: Full-time (Part-time considered) \n Are you an organised, customer-focused administrator looking to build a rewarding career within financial services? \n A friendly, well-established Independent Financial Adviser (IFA) practice based in Sutton is looking for an Administrative Assistant to join their close-knit team. Whether you already have experience within financial services or are looking to take your first step into the industry, full training will be provided for the right candidate. \n This is an excellent opportunity to join a supportive business that genuinely invests in its people, offering long-term career development and progression alongside a competitive salary and benefits package. The Role\n As an IFA Administrative Assistant, you will play a key role in supporting advisers and delivering an exceptional service to clients. Your responsibilities will include: \n\n • Handling client telephone calls and email enquiries.\n, • Responding to client queries in a professional and timely manner.\n, • Maintaining accurate client records and documentation.\n, • Completing a range of administrative duties, including data entry and report preparation.\n, • Working collaboratively within a small, friendly office-based team.\n, • Learning new systems and processes through full on-the-job training.\nAbout You\n The ideal candidate will have: \n\n • Previous experience in an administration or customer service role.\n, • Excellent written and verbal communication skills.\n, • Good working knowledge of Microsoft Office.\n, • Strong organisational skills with excellent attention to detail.\n, • A positive attitude and willingness to learn.\n, • Financial services experience is advantageous but not essential.\nWhat's on Offer\n\n, • Salary of £30,000 - £37,000, depending on experience.\n, • Full training and ongoing support.\n, • Genuine career progression opportunities.\n, • Friendly, supportive team environment.\n, • Part-time hours will also be considered for the right candidate.\n, • Long-term opportunity with a respected local IFA practice.\n\n If you're looking to join a business where your contribution is valued and you can develop a long-term career within financial services, we'd love to hear from you. Apply today to find out more.

Essential skills experreince: \n \n Ability to undertake assessments and investigations of homeless applications under Part VII of the Housing Act 1996, including accepting any HRA duties that may be owed and making s193 main duty decisions upon their expiry. \n Experience in assisting those who are rough sleeping and to be able to provide innovative and tailored options to relieve homelessness. \n Experience in working closely with outreach teams and partner organisations to identify rough sleepers in need of a housing needs assessments in a variety of locations such as day centres, supported housing schemes or short-term emergency hotel accommodation. \n Job Purpose \n \n The postholder will work closely with the Supported Housing Commissioning Team, especially the Rough Sleeping co-ordinator, to identify rough sleepers in need of a housing needs assessment. \n To work closely with the Rough Sleeping co-ordinator, in identifying rough sleepers in need of a housing needs assessments in a variety of locations such as day centres, supported housing schemes or short term emergency hotel accommodation. \n To prevention of homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. \n To assist those who are rough sleeping or at risk of homelessness with fully understanding the situation and to be able to provide innovative and tailored options to prevent and relieve homelessness. \n To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individual?s needs and circumstances. \n To manage a complex and demanding caseload in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. \n To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. \n To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible and inform clients of their assessment outcome. \n \n Responsibilities \n \n To provide a front of house service for customers who are rough sleeping who are seeking housing advice and assistance, ensuring that both priority and non-priority customers are directed to the appropriate part of the service. \n \n To help households to remain in their current accommodation, where this is not possible in the long-term to agree an extension of their stay while they source alternative accommodation, supporting them to access private rented accommodation and to make applications for social housing. \n \n To deliver a customer-facing service via drop in and appointments and work occasional evening meetings where required to accommodate the demand and flow of customers. \n \n To deliver a customer-facing service via a telephone advice-line providing a full casework service for callers, as required. \n \n \n Assess the temporary accommodation needs of customers as required and follow established placement and sign-up processes in order to provide a seamless service. \n Educated to degree levelstandard or equivalent or demonstrable suitable experience \n \n Key Knowledge \n \n Awareness of legislation relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the rangeof housing problems people may experience \n \n Broad knowledge and understanding of the housing and support needs of homeless and housing applicants and tenants. \n \n Excellent knowledge of negotiation and mediation techniques andtheir practical application \n \n Relevant Experience \n \n \n Experience of dealing witha diverse and vulnerable clientele in housing/homeless related environment. \n \n Experience of working in a service within a pressurised and high-profile environment within a multi-disciplinary team, providing a quality service. \n \n Experience of achieving performance targets and meeting departmental objectives \n \n Experience of providing quality advice and information to membersof the publicand of handling complaints and enquiries \n \n Experience of producing highquality written communications to a corporate standard \n \n Experience of using different IT systems in order to manage caseloads, monitor delivery of targets and drive improved service. \n \n Educated to degreelevel standard or equivalent or demonstrable suitable experience

Collections Agent \n Location: Croydon \n Salary: Competitive Basic + Uncapped Commission \n Job Type: Full-Time \n About Redwood Collections \n At Redwood Collections, we specialise in providing professional debt recovery services while maintaining positive relationships between our clients and their customers. Our team is committed to delivering excellent results through effective communication, empathy and commercial awareness. \n We are passionate about developing talent and supporting career growth. All new starters benefit from The Collections Hub, our structured training and development programme designed to provide the knowledge, skills, and confidence needed to succeed in debt recovery, customer engagement and client relationship management. \n The Role \n We are looking for a motivated Collections Agent to join our growing team. You will be responsible for contacting customers regarding outstanding balances, negotiating payment arrangements, and helping achieve successful debt recovery outcomes on behalf of our clients. \n This role offers a fantastic opportunity for career development. Individuals who demonstrate strong client service, commercial awareness, and account management skills may have the opportunity to progress into Account Management role within the business. \n Key Responsibilities \n\n • Contact debtors via telephone, email and written correspondence.\n, • Negotiate payment arrangements and resolve outstanding balances.\n, • Maintain accurate records of all customer interactions and account activity.\n, • Deliver excellent customer service while achieving recovery targets.\n, • Ensure all activity complies with relevant regulations and company procedures.\n, • Escalate complex cases where appropriate.\n, • Work closely with colleagues and clients to achieve the best possible outcomes.\n\n What We're Looking For \n\n • Excellent communication and negotiation skills.\n, • Professional and confident telephone manner.\n, • Strong attention to detail and organisational skills.\n, • Ability to remain calm and resilient in challenging situations.\n, • Target-driven mindset with a focus on achieving results.\n, • Previous collections, customer service, call centre or financial services experience is beneficial but not essential.\n\n What We Offer \n\n • Competitive salary and performance incentives.\n, • Full training and ongoing support through The Collections Hub.\n, • Friendly and supportive team environment.\n, • Opportunity to build a long-term career within a growing organisation.\n\n If you're looking for a challenging and rewarding role with genuine opportunities for progression, we'd love to hear from you. \n Please note: Due to the high volume of applications, only candidates selected for interview will be contacted.

Advancing People Multilingual Recruitment Specialists are now recruiting for a Dutch speaking Service Desk Engineer/Service Desk Analyst for their client. \n This role is 100% remote \n As a Dutch speaking Service Desk Analyst it will be your responsibility to provide support assistance via the telephone and email to the Dutch speaking region. \n Roles & Responsibilities: \n\n • Resolve technical issues related to desktops, laptops, printers, and applications\n, • Troubleshoot and manage networks and servers\n, • Take ownership of requests following them to resolution\n, • Proactive when dealing with customer issues\n, • Offer 1st line technical support to customers\n\n Person Specification: \n\n • Fluent in Dutch\n, • Technically minded and customer focused\n, • Ability to work as a team and independently\n, • Maintain a calm, analytical disposition\n, • Have practical experience in a support environment\n\n This is a full time permanent position offering an annual salary of £30,000 \n This is a remote / Work from home position \n Apply now! \n Advancing People Multilingual - Recruitment Specialists \n Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

IT Support Analyst \n Renowned City law firm is seeking a proactive and customer focused 1 line IT Support Analyst to join the firm’s IT department. In this role, you will be first point of contact for all IT-related queries across the firm, providing face-to-face and remote technical support to Lawyers and Business Services professionals in a fast-paced and rewarding environment. \n\n • Salary to £45,000\n, • Hybrid working (3 days office / 2 days remote)\n, • Fantastic employee benefits\n, • Enhanced maternity leave\n, • Staff bonus scheme\n\n IT Support Analyst – Key Responsibilities: \n\n • Act as the first point of contact for IT support, providing face-to-face, telephone, email, and remote assistance to users across the firm.\n, • Log, prioritise, troubleshoot, and resolve incidents and service requests, escalating more complex issues where appropriate.\n, • Configure, deploy, maintain, and support desktops, laptops, mobile devices, printers, peripherals, and meeting room technology.\n, • Support Microsoft Windows, Microsoft 365, Active Directory, Microsoft Entra ID, legal applications, and document management systems.\n, • Manage user accounts, access permissions, password resets, and the IT onboarding and offboarding process, including hardware and account provisioning.\n, • Maintain accurate records of IT assets, equipment, incidents, and documentation within the IT service management system.\n, • Liaise with third-party suppliers and perform routine system maintenance, software updates, and equipment builds.\n, • Ensure compliance with IT security, data protection, and cybersecurity policies, while supporting IT projects and technology rollouts.\n\n IT Support Analyst – Skills & Requirements: \n\n • Previous experience in a 1 line IT support or service desk role is essential.\n, • Law firm experience is highly advantageous.\n, • Experience supporting Microsoft 365, Outlook, Teams, and Office applications.\n, • Basic understanding of Active Directory and user account administrations.\n, • Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and VPN.\n, • Experience with desktop hardware, laptops, printers, and mobile devices.\n\n

We are seeking a proactive, organised, and customer-focused individual to join a small but growing business as a Customer Administration Support. \n Day-to-day of the role: \n\n • Handle customer enquiries by telephone and email in a professional and helpful manner.\n, • Support active customer accounts and respond to general account queries.\n, • Assist new customers with onboarding queries, issues, and service updates.\n, • Process customer orders, renewals, upgrades, and account changes.\n, • Update sales invoices accurately within the Sage Accounting system.\n, • Manage SIM trials, installation bookings, and service calls.\n, • Maintain accurate and up-to-date customer records across internal systems.\n, • Coordinate with colleagues, suppliers, and installation partners as required.\n, • Follow up on outstanding actions to ensure customer requests and operational tasks continue to progress.\n, • Support routine finance administration and wider operational tasks as required.\n\n \n Required Skills & Qualifications: \n\n • Excellent communication skills, confident in handling customer interactions via telephone and email.\n, • Highly organised, accurate, and detail-oriented, comfortable managing a high volume of small tasks and competing priorities.\n, • Proactive and willing to take ownership of tasks.\n, • Comfortable using CRM systems, spreadsheets, email, accounting software, and other internal systems.\n, • Experience in customer service, administration, operations, or finance administration is beneficial but not essential.\n, • Positive attitude, strong organisational and communication skills, a willingness to learn, and the ability to pick up new systems and processes quickly.\n\n Hours: Monday to Friday 9am to 5.30pm (5 days in the office) \n Location: NW2 (parking available) \n This is a temporary role with an opportunity to become permanent in the future for the right candidate.

Corporate Collections OfficerLocation: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UWPay: £23.41 p/h UmbrellaFinance – Exchequer ServicesWe're looking for an experienced and motivated Corporate Collections Officer to join our Finance team. This is an excellent opportunity for someone with a background in debt recovery, billing and customer service who enjoys solving problems, working collaboratively, and delivering excellent outcomes for both customers and the organisation.As a Corporate Collections Officer, you will play a vital role in maximising the collection and recovery of corporate income while providing a professional, efficient and customer-focused service. You'll work with a wide range of internal departments, external organisations and customers, ensuring that debts are managed fairly, consistently and in line with legislation and Council policies.About the RoleYou will be responsible for managing the end-to-end collection and recovery process for corporate debt, ensuring invoices are issued accurately and payments are collected promptly. You'll investigate and resolve account discrepancies, negotiate repayment arrangements, maintain accurate financial records, and determine appropriate recovery action where debts remain unpaid.Working within a busy finance environment, you'll balance competing priorities, meet deadlines and provide excellent customer service, particularly when dealing with sensitive or complex cases.Key Responsibilities Manage the billing, invoicing and recovery of corporate debts. Investigate outstanding accounts and determine appropriate recovery action. Liaise with Legal Services, enforcement agents, the Department for Work and Pensions (DWP), recovery agents and third parties to resolve outstanding debts. Process credit notes, refunds, write-offs, standing orders and direct debit collections in accordance with relevant regulations. Carry out account reconciliations and investigate discrepancies, ensuring all income is accurately allocated. Prepare and monitor BACS collections and associated reports. Generate reminders, final demands and recovery correspondence. Negotiate realistic repayment arrangements while considering customers' individual circumstances. Maintain accurate customer records and financial information using corporate financial systems. Produce management information and reports on debt recovery performance. Respond professionally to customer enquiries by telephone, email, letter and face-to-face in line with customer service standards. Support colleagues by sharing knowledge and assisting with training where required. Contribute to continuous improvement of collection processes and systems.About YouWe're looking for someone who can clearly demonstrate experience in the following areas: Invoicing, billing and debt collection processes. Account reconciliations, including investigating and resolving discrepancies. Working with vulnerable customers and managing sensitive situations with empathy and professionalism. A sound understanding of data protection legislation and the importance of maintaining confidentiality when handling customer information.You'll also have: Experience working within a financial or income recovery environment. Practical experience of debt recovery and credit control. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage a varied workload and meet deadlines. Excellent attention to detail and numerical accuracy. Strong IT skills, including Microsoft Office and financial management systems. The ability to analyse information, make informed decisions and work independently. A customer-focused approach with excellent negotiation and problem-solving skills.QualificationsEssential GCSE (or equivalent) Grade C/Level 4 or above in Maths, English and one other subject. Ability to learn and apply relevant legislation and Council procedures. Confident user of Microsoft Office and other business systems.Desirable A Level, NVQ Level 3, BTEC or equivalent qualification (or relevant experience). Knowledge of debt recovery legislation and best practice. Experience within local government or a large public sector organisation. Knowledge of the Care Act 2014 or Adult Social Care debt recovery. Experience preparing County Court cases.What We're Looking ForSuccessful candidates will be able to provide clear examples of achievements in: Recovering outstanding debt while maintaining excellent customer relationships. Resolving complex account queries and reconciliations. Managing challenging conversations with professionalism and empathy. Improving processes or identifying efficiencies within financial services. Working effectively under pressure while maintaining accuracy and meeting targets.

Working for a very well established and highly regarded charity. The purpose of the role is to provide a first class service to their growing membership. You will be dealing with a variety telephone calls, emails and other written correspondence from existing members and the general public. On a day to day basis the work is a mixture of taking and making telephone calls and entering and up dating data files. \n This role requires excellent communication and computer skills with the ability to accurately update and maintain the in house database. You will need to have a flexible approach to work, the ability to multitask, maintain a friendly approach under pressure and be able to demonstrate your commitment to the role, ensuring high levels of customer service, with excellent attention to detail. \n The job is Monday to Friday 9 -5 office based.

Location: Sutton, SurreyHours: Monday to Friday, 9:00am – 5:00pmSalary: £25,000 - £27,000 per annum \n About the Role \n We are seeking a professional, friendly, and organised Receptionist to join our team in Sutton. This is a front-facing role where you will be the first point of contact for visitors, clients, and employees, ensuring a welcoming and efficient reception service while providing general administrative support across the business. \n Key Responsibilities \n\n • Greeting and welcoming visitors in a professional manner.\n, • Answering and directing incoming telephone calls and email enquiries.\n, • Managing meeting room bookings and ensuring rooms are prepared for meetings.\n, • Handling incoming and outgoing post and deliveries.\n, • Maintaining a tidy and professional reception area.\n, • Providing general administrative support, including filing, scanning, photocopying, and data entry.\n, • Assisting with document preparation and maintaining accurate records.\n, • Ordering and monitoring office supplies.\n, • Supporting various departments with ad hoc administrative tasks as required.\n, • Ensuring all visitor and reception procedures are followed.\n\n Skills & Experience Required \n\n • Previous experience in a Receptionist, Administrator, or customer-facing office role.\n, • Strong general administration skills.\n, • Excellent communication and interpersonal skills.\n, • Professional and confident telephone manner.\n, • Good IT skills, including Microsoft Office (Word, Outlook, Excel).\n, • Strong organisational skills with the ability to prioritise workload.\n, • High attention to detail and accuracy.\n, • Friendly, approachable, and professional presentation.\n\n What's on Offer? \n\n • Competitive salary of £25,000 - £27,000 per annum.\n, • Monday to Friday working hours (9:00am - 5:00pm).\n, • Friendly and supportive working environment.\n, • Opportunity to develop administrative and office management skills.\n, • Convenient Sutton location.\n\n If you are a proactive and organised individual with strong administrative experience and enjoy providing excellent customer service, we would love to hear from you.

The role of the Account Handler is to provide office-based support in the day to day running of the client portfolio, including setting up all appropriate actions from new business quotes and sales, mid-term adjustments and renewals from our office in Croydon. \n The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties. \n Key Responsibilities \n\n • \n Ensure the smooth running of assigned portfolio on a day-to-day basis \n • \n Achieve agreed retention rates \n • \n Achieve cross selling and referral targets \n • \n Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels \n • \n Be the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources \n • \n Independently respond to queries from both clients and insurers in a pro-active manner \n • \n Resolve any identified discrepancies in provider documentation before sending to clients \n • \n Maintain client records and data in line with our systems and protocols \n • \n Provide a proactive professional telephone handling service for both internal & external contracts, including clients, providers and colleagues. \n\n Criteria – must be clearly demonstrated on CV \n\n • \n Background in Insurance - Either at an Insurer or Broker is preferred. \n • \n Background in Customer Service/Sales \n\n Also, Essential \n\n • \n Excellent communication and interpersonal skills \n • \n Proactive attitude, with the ability to use initiative \n • \n Excellent organisational skills \n • \n The ability to work under pressure and assimilate large quantities of information quickly, while maintaining attention to detail \n • \n Effective team working skills \n • \n Influencing and negotiation skills \n • \n Oral and written communication skills \n • \n Commercial awareness \n • \n Willingness to learn \n • \n Resilience, to enable you to deal with problems and constructive criticism \n\n In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. \n Some of the other benefits are: \n\n • \n Holiday entitlement of 26 days plus bank holidays increasing with length of service \n • \n Opportunity to progress your career across the entire Everywhen family \n • \n Gain CII or ACII qualifications to boost your knowledge and career prospects \n • \n Pensions scheme for when you feel it’s time to retire \n • \n 24-hour support for physical and mental wellbeing \n • \n 1 days paid volunteering day to give back to our communities \n • \n The Spotlight Awards, where we shine a light on the brightest talent across our group \n\n So, what are you waiting for? Apply today and one of our team will be in touch. \n \n #AIB #LI-TM1 \n Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. \n If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. \n Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please. \n Click here to see our standard benefits page

Working for a very well established and highly regarded environmental and gardening charity you will be part of team helping existing and potential members with email and telephone enquiries. The emphasis is on emails and you must have good writting skills. \n This role requires excellent communication and computer skills with the ability to accurately update and maintain our in house database. You will need to have a flexible approach to work, the ability to multitask, maintain a friendly approach under pressure and be able to demonstrate your commitment to the role, ensuring high levels of customer service, with excellent attention to detail. \n The purpose of the role is to provide a first class service to their growing membership. You will be dealing with a variety of in-coming telephone calls, emails and other written correspondence from existing members and the general public. No two days will be alike and the phone team are instrumental in supporting wider teams with assistance, from advising how to navigate the specific sections of their website to helping someone new to the organisation choose the best membership for them. \n The society is known globally for their inspirational Shows and spectacular Gardens. Their work extends to leading ground-breaking climate research, running community outreach programmes, and setting the standards in horticultural education. There has never been a more exciting time to join this organisation. \n Office hours are 9-5 Monday to Friday

The Company \n Established, progressive thinking - and an employer of choice \n \n The Role \n Customer Service Executive or Hire Controller - Coordinator \n Dealing with customer inbound calls and equipment hire queries \n Database management - dealing with various systems \n Liaising with suppliers \n General administration \n \n Key Requirement \n\n • Must have inbound (telephone) customer service experience or Hire Controller experience\n, • Management of high volume inbound calls\n, • Good knowledge of MS Office and various databases\n, • Be available to work in a full- time temporary role for 3- 6 months plus\n, • Must be able to commute to Harefield easily - ideally a car driver (as limited public transport)\n\n If you haven't heard within 5 working days unfortunately your application has not been successful on this occassion

Sales/SupplyRepresentative \n Starting salary: £26,000 - £28,500 dependant on experience \n Location: Central Sutton \n Hybrid 4/1 (4 days in the office and 1 at home) \n \n Travel Bonus (non-contractual) - If you drive: Paid parking pass or if you don't drive: Annual travel allowance of £500 (paid monthly 41.67) \n \n Looking for Your Next Step in Customer Service? \n Do you have experience working in a fast-paced customer service environment? \n Are you passionate about delivering outstanding support and building lasting relationships? \n \n \n Your key responsibilities will include: \n\n • Liaising with customers on all enquiries\n, • Receiving orders via telephone and email\n, • Order processing\n, • Preparing quotes in line with guide pricing\n, • Ensuring orders are delivered on time and advising customers on any potential delays\n, • Providing support to the Sales team\n, • Investigating and resolving invoice queries and liaise with accounts to ensure that no invoices are outstanding\n, • Other ad hoc duties\n\n \n Ideal candidate will have: \n\n • Exceptional Communication Skills \n, • Resilience and Multitasking Ability \n, • Proactive and Positive Attitude\n, • Strong Team Ethic \n, • High Numerical Competence \n, • Solid IT Proficiency \n\n\n Educational Background - A minimum of GCSE (or equivalent) grade C or grade 4/5 in Maths and English is required.\n\n \n Great company benefits to name a few: Generous discretionary annual bonus scheme, 25 days holiday + bank holidays, additional leave including birthdays, moving home, Generous pension, refreshments provided ie fresh fruit, onsite yoga and physiotherapy plus company wide social events. \n \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Business Support Officer (Admin) \n Business Support Officer (Admin) – Day ServicesLocation: John Billam Resource Centre, HA3 0PQPay Rate: £18.65 per hourHours: 8:30am – 4:30pm, Monday to FridayStart Date: Early AugustContract Type: Temporary/Agency \n We are seeking an experienced Business Support Officer (Admin) to provide essential administrative support to our local authority's Day Services team. This is a fully site-based role, supporting the day-to-day operations of a busy social care service for adults. \n This is an excellent opportunity for an organised and proactive administrator who has previous experience working within a social care environment, such as a care home, day service, supported living service, health and social care setting, or similar. \n Key Responsibilities \n\n • Providing comprehensive administrative support to the Day Services team.\n, • Managing telephone and email enquiries professionally and efficiently.\n, • Maintaining accurate records, databases, and filing systems.\n, • Supporting the coordination of appointments, meetings, and service activities.\n, • Processing referrals, documentation, and service-user information.\n, • Assisting with reporting, data entry, and general office administration.\n, • Liaising with service users, families, care professionals, and external agencies.\n, • Ensuring confidentiality and compliance with data protection requirements.\n\n Requirements \n\n • Previous administrative experience within a social care setting is essential (e.g. care home administrator, supported living administrator, day services administrator, or similar).\n, • Strong organisational and time management skills.\n, • Excellent communication and customer service skills.\n, • Good working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.\n, • Ability to manage a varied workload and work effectively within a team.\n, • Understanding of confidentiality and handling sensitive information.\n\n What We Offer \n\n • Competitive pay rate of £18.65 per hour.\n, • Regular Monday to Friday working hours.\n, • Opportunity to support an important frontline social care service.\n, • Friendly and supportive working environment.\n\n Please note: Due to the nature of the role supporting Day Services, this position is 100% office-based/on-site at John Billam Resource Centre (HA3 0PQ). \n To apply, please submit your CV outlining your relevant administrative experience within a social care setting.

SIPP Team Administrator \n London/Hybrid \n FTC - 6 Months \n Salary circa £35,000 - £38,000 \n \n \n Purpose \n Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. \n \n \n Responsibilities \n \n SIPP Administration \n ·Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines \n ·Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner \n ·Ensuring all payrolls are processed in an accurate and timely manner \n ·Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met \n ·Completing AML checks for new and existing clients - including KYC and bank account validation checks \n ·Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required \n ·Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. \n ·Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts \n ·Issuing all correspondence produced by third party administrator to clients. \n ·Responding to all client queries internally and externally. \n ·Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate \n ·Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation \n ·Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers \n ·Error and complaints handling if required \n ·Completion of systems testing if required \n ·Own SIPP fee processes \n ·Update daily Management Information and any adhoc requests requested \n ·Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval \n ·Provide input into daily weekly calls with SIPP team and Third-Party administrator \n \n \n Other \n ·Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested \n ·Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations \n ·Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns \n ·Adhere to procedures and policies \n ·Other responsibilities as reasonably required by line manager \n \n \n Skills: \n ·Accuracy, thoroughness, and attention to detail \n ·Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. \n ·Organisation and prioritisation skills to manage own workload to meet deadlines \n ·Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. \n ·Ability to see things through to their logical conclusion, think strategically and keep client focus \n ·Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently \n \n Knowledge: \n ·1-3 years of Pension and SIPP experience is desirable \n ·Experience of payroll processing preferred \n ·Experience within a wealth management or asset management environment is desirable \n ·Strong knowledge of client account records, including AML client ID guidelines \n ·Understanding and knowledge of MiFID II requirements \n ·Knowledge of Pershing NEXUS system is an advantage \n ·Familiarisation with Dunstan Thomas’ Imago Back Office software to be able to look up information when answering queries \n ·Knowledge of Electronic reregistration and Origo and Altus is an advantage \n \n Qualifications: \n ·Completion of the CII certificate in pensions administration (FA2) would be an advantage \n \n \n Other relevant information \n ·Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. \n ·Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives \n ·This role works closely with others within the operations team and business, sharing the workload and responsibility so a ‘team’ attitude is needed - helping others when required \n ·Flexible attitude to duties as training will be given in all aspects of the operations roles \n ·Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours \n

Exciting opportunity for a Luxury Travel Sales Agent to join a friendly team in London. As the Travel Sales Agent, you will be responding to enquiries created online and through our own database of customers. Arranging all aspects of business and luxury travel itineraries, including flights, transfers, accommodation, excursions etc. This role is office based in London working Monday - Friday hours. \n The Job: Working with a wide variety of business travellers and luxury holidaymakers Arranging all aspects of the client's travel Handling all enquiries with exceptional customer service and in a professional manner Offering expert advice i.e., best value/most effective carriers, accommodation etc. Working well as part of a busy but friendly and supportive team Skills Required: Previous Travel experience In-depth knowledge of a GDS Strong knowledge of long-haul travel destinations and Worldwide geography Excellent relationship building and customer service skills. Keen attention to detail Able to articulate well; good clear telephone voice.* Professional approach always \n The Package: Salary: £26,500 plus uncapped commission Hours: 9am to 5:00pm Monday to Friday \n Interested:* If you would like to apply for the above vacancy please click 'APPLY' or email your cv to

Temporary Administrator (8 Weeks)Romford, EssexMonday - Friday, 9am - 5pm£13.50 - £14 per hour \n \n Our client is seeking an experienced Administrator to join their team immediately for an 8-week temporary assignment. \n This is a busy, fast paced role that will see you supporting a range of administrative and compliance processes, handling enquiries and assisting the wider team with daily operations. \n They are looking for a proactive and organised individual who is confident managing multiple tasks and delivering a high standard of customer service. \n \n Responsibilities: \n\n • Dealing with queries over the telephone and email\n, • Requesting and chasing compliance documentation, including DBS checks, right to work documents and references\n, • Raising invoices\n, • Uploading documents onto the database\n, • Providing general administrative support to the wider team\n, • Covering front desk duties on an ad hoc basis\n\n \n What they're looking for: \n\n • Previous administrative experience\n, • A DBS certificate would be advantageous\n, • Experience working within sectors such as education, healthcare or support services\n, • Strong customer service skills\n, • Excellent organisational skills\n, • A professional and confident telephone manner\n\n \n If you are available immediately and looking for a varied temporary opportunity within a supportive team, we'd love to hear from you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Service & Order Processing Executive – Dental Supplies \n Location: Croydon, Surrey (Office Based)Salary: Up to £30,000 + Up to 20% KPI Bonus \n Hours: Monday to Friday, 8:00am – 5:00pm (flexibility available where required) \n \n Are you someone who takes pride in delivering exceptional customer service while keeping processes accurate and efficient? Do you enjoy being the person customers rely on to solve problems, coordinate deliveries, and make their experience seamless? \n If this sounds like you, a leading supplier within the specialist healthcare sector is looking for a Customer Service & Order Processing Executive to join their growing team. \n About the Company\n Our client is a well-established and highly respected business serving a specialist healthcare market across the UK. With a collaborative, people-first culture and a strong reputation for reliability, they combine the agility of a close-knit team with ambitious plans for future growth. Employees are valued for their contribution, supported in their development, and encouraged to build long-term careers within the business. \n What’s the role about?\n As a Customer Service & Order Processing Executive, you'll play a vital role in ensuring customers receive a first-class experience from order placement through to delivery. \n Key responsibilities: \n\n • Process customer orders received via telephone, email, website, CRM systems, and other communication channels.\n, • Manage customer enquiries relating to orders, product availability, deliveries, and account information.\n, • Ensure order accuracy and maintain high service standards throughout the customer journey.\n, • Coordinate deliveries using both third-party carriers and internal delivery resources.\n, • Proactively contact customers to confirm delivery schedules and provide updates where required.\n, • Maintain accurate CRM records and capture valuable customer insights.\n, • Identify upselling and cross-selling opportunities during customer interactions to support business growth.\n, • Work collaboratively with colleagues to ensure orders are dispatched efficiently and customer expectations are exceeded.\n\n \n \n \n Requirements About You\n We're looking for someone who brings enthusiasm, positivity, and a genuine passion for customer service. \n You'll ideally have: \n\n • Previous experience in customer service, order processing, sales support, or administration.\n, • Excellent communication and telephone skills.\n, • Strong attention to detail and a high level of accuracy.\n, • Confidence using CRM, order processing, or business systems.\n, • The ability to multitask and prioritise effectively in a fast-paced environment.\n, • A proactive, adaptable, and customer-focused approach.\n, • A positive attitude and willingness to learn and develop.\n\n Benefits What’s in it for you?\n\n • Performance Rewards - Earn up to 20% bonus linked to KPI achievement.\n, • Career Progression - Clear pathways into senior customer service, team leadership, sales, or business development roles.\n, • Supportive Culture - Join a friendly, collaborative business where contribution is recognised and valued.\n, • Training & Development - Comprehensive product training and ongoing support to help you succeed.\n, • Great Benefits - NEST pension, 20 days annual leave plus bank holidays, with additional holiday entitlement after one year's service.\n\n \n Ready for your next opportunity? \n If you're looking to join a growing business where your contribution genuinely matters and where career development is actively encouraged, we'd love to hear from you. \n Apply today or get in touch for a confidential conversation about the opportunity. \n

Retail Shop ManagerHammersmithAre you currently looking for a new role as a Shop Manager which will provide you with job satisfaction, the opportunity to grow your skill set and make a difference to the lives of those facing life-limiting illness in the community?About UsFounded in 1891, Royal Trinity Hospice is the oldest hospice in the United Kingdom. Over 100 years later, we provide specialist palliative and end-of-life care for around 2,500 people every year, enabling each of them to make the very best of every moment.Our shops are a vital part of our organisation as we strive to become London's answer to sustainable fashion, helping to save over 300 tonnes of goods from landfill every year.We are now looking for a Retail Shop Manager to join our Hammersmith team on a permanent, full-time basis, working 37.5 hours per week.Rewards and Benefits of Working at Trinity- Salary of £31,400 - £34,525 per annum- A generous 27 days’ annual leave, increasing to 29 after five years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)- A pension scheme is offered with employer contributions of up to 7.5%- Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum- Cycle to Work scheme and interest-free season ticket loans available- Free eyesight tests for DSE users and a contribution towards the cost of glasses- 25% store discount in Trinity shops- Life assurance cover- Lots of opportunities to attend exciting and high-profile events, e.g., a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party- Regular ballots for donated free tickets and prizes- Access to courses of free counsellingThis is a rewarding opportunity for an experienced retail professional with strong leadership and customer service skills to join our compassionate hospice organisation.In a role that truly matters, you’ll have the chance to shape an inviting retail space, inspire your team and make a visible difference in the local community.What’s more, you’ll join an organisation with a proud history dating back to 1891, where you’ll benefit from a terrific benefits package designed to enhance your personal and professional wellbeing.So, if you’re eager to make an impact and grow your career in a role that blends retail leadership with meaningful community contribution, read on and apply today.Your RoleAs a Retail Shop Manager, you will ensure the efficient running of our Hammersmith charity shop in South London.Specifically, you will lead and inspire the team to achieve sales targets while delivering outstanding service to both customers and donors.Your duties will extend to managing the stockroom and shop floor, overseeing merchandising, and creating eye-catching visual displays that reflect our brand and values.Beyond this, you will actively support hospice and retail campaigns, acting as a proud ambassador to raise awareness of our work and mission.About YouTo be considered as a Retail Shop Manager, you will need:- Retail experience, either in the commercial or charity sectors- Experience of dealing with the public face-to-face and over the telephone- Knowledge of the charity retail sector- Good literacy and numeracy skills- Excellent communication and customer service skills- Leadership and motivational skillsThe closing date for this role is 16th August 2026.Other organisations may call this role Retail Manager, Charity Shop Manager, Store Manager, Branch Manager, or Retail Supervisor.Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.We encourage and welcome applications from people of all backgrounds.So, if you’re ready to combine commercial focus with genuine social impact as a Retail Shop Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

First class employer, genuine chance for people to develop within this customer service function or within several specialist teams in other areas of the business \n\n • Job Title/Location: Customer Service Consultant, Epsom/WFH\n, • Salary: £25,000 - £26,500 + bonus adds c.£1,000 + pension\n, • Office/WFH: 3 days office, 2 days WFH. Training is 100% office based\n, • Requirements: Telephone-based experience & open to recent graduates, school leavers & those returning to work. Ideally some previous experience in Financial Services, Insurance or Banking\n, • Role Snapshot: Liaising with new/prospective customers, answering queries, detailing product benefits with approx. 10-20% of your time focusing on administration\n\n The Company: Our client is a highly professional financial services company who base their customer services model on first-class customer service, as opposed to the hard sell. This role will expose you to both of their key markets and the focus is on providing information to customers/brokers, not advising. \n The Role: This Customer Service Consultant role is based around acting as the initial point of contact for prospective customers and intermediaries regarding their products and services. You are responsible for outlining the benefits of the relevant products/services, but without ‘selling or offering advice’. A real focus on providing information through 1st class customer service – key responsibilities include: \n\n • Maintain knowledge of all products & services including ISA’s, Bonds & Mortgages\n, • Deal with telephone calls promptly, accurately and efficiently\n, • Promote products and services, but without ‘selling’ & carry out market research\n, • Issue relevant literature, illustrations and application forms\n, • Proactively follow up enquiries & call existing mortgage customers\n, • Contact customers periodically regarding services and products\n, • Occasionally attend events and other functions to promote products and services\n\n Hours: Monday to Friday, 9am – 5.30pm \n Skills / Experience Required: For this Customer Service Consultant role our client will consider people who have telephone-based experience in any sector, ideally with some previous experience within Financial Services, Banking or Insurance. Our client will also consider recent graduates, school leavers and those returning to work, if they have some previous phones experience with customers. Good MS Office experience is sought, along with an eye for detail & accuracy within a fast-paced environment. \n Additional Information: This Customer Service Consultant role is a great opportunity for career progression. Salary is to £26,500 along with an annual bonus, pension, professional study sponsorship and free car parking. \n The Customer Service Consultant position is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of expertise include administration, compliance, business analysis, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.

Ex Cabin Crew for Corporate Receptionist Vacancy \n London \n £35,000 to £42,000 Dep Exp \n Ex Cabin Crew for London Receptionist role in a Hedge Fund in Marylebone - meeting VIPs and UHNW individuals. A highly prestigious financial services firm is looking for the best of the best in 5* front of house customer services and administration, reservations and some PA duties - customer service. Previous Cabin Crew or FOH receptionist experience is necessary. \n Reception Duties: \n Overseeing the switchboard and being the firms ambassador for some incoming calls Screening telephone calls and forwarding messages Meeting and greeting in a warm, friendly manner to clients, staff and visitors Utilising the meeting room calendar / meeting room software Setting up conference calls Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times Booking lunches, liaising with hospitality teams for drinks and lunches for guests Keeping check on office supplies and ordering if necessary General administration (photocopy, fax, scanning) Sorting and distributing post daily and ordering couriers Assisting PAs and Directors where possible Booking Travel and Accommodation Other ad hoc duties as requested from time to time \n \n Requirements: \n Previous Cabin Crew or FOH/Reception experience Wonderful communication and administration skills Able to successfully communicate at the highest level Ability to prioritise and have attention to detail Ability to work in a fast paced and challenging environment Excellent telephone manner, well presented and polite A team player Knowledge of MS Office Front of House Recruitment is the specialist receptionist recruitment agency \n \n Search "Receptionist Needed" for all our Executive Reception Vacancies

Customer Service Advisor Chessington, Surrey Salary of £25,000 – £27,000 per annum. Hours: 9-5pm Office based with parking. \n Our client is a leading company in sales, marketing, and distribution to the UK food services industry. \n Main responsibilities \n\n • \n Processing sales and sample orders on the Access (ERP) system \n\n\n • \n Answer customer queries in a timely manner related to items such as: Stock Levels, Price, Delivery and Lead times. \n\n\n • \n Booking deliveries with customer warehouses. \n\n\n • \n Arrange and prepare relevant documentation for transportation of goods with relevant carriers. \n\n\n • \n Support field-based sales team. \n\n\n • \n Liaise with other departments to fulfil customer requirements. \n\n\n • \n General ad hoc administration and filing. \n\n Essential Candidate experience/skills \n\n • \n Ability to work under pressure. \n\n\n • \n Strong customer services background \n\n\n • \n Confident telephone manner \n\n\n • \n Organised with attention to detail. \n\n\n • \n Proactive ‘Can Do’ approach. \n\n\n • \n Good numeracy skills \n\n\n • \n Team player \n\n Location The office is located in Chessington, Surrey and is accessible by car, K2 Bus route and Tolworth train station is approximately 15 minutes’ walk. \n Details & Benefits \n\n • \n Bonus based on achieving targets. \n\n\n • \n Pension, company contribution 6% and employee contribution 4.5% \n\n\n • \n 24 days holiday plus bank holidays \n\n\n • \n Parking \n\n\n • \n Staff Discount on our products \n\n\n • \n Training will be provided on systems and processes. \n\n\n • \n Working Hours 9:00 – 17:00 Monday to Friday. \n\n If you are looking for your next Customer Service role with a friendly and hardworking team click apply today!

German Speaking Customer Service \n Salary: £30,000 \n Benefits: Company bonus – 10% (£3000) \n 25 days holiday \n Pension \n Private Medical \n Hybrid working – 1-day a week \n Hours: Monday to Friday 9am to 5pm \n Duration: Permanent \n Our Client a Global market leader, a reputable well-known brand have an exciting opportunity for Customer Services in their German marketplace \n You will contribute to supporting in all aspects of the customer services procided \n This role requires a German Speaker and would really suit someone who is confident, sociable, proactive and enjoys taking ownership of their work. Previous Business or HR degree would work really well for this opportunity but not essential. \n Responsibilities: - Looking after the Internal Recruitment across office in Germany \n\n • \n \n, • Experienced in delivering high-quality customer service via phone, email and face-to-face, ensuring every customer receives a professional, friendly and efficient experience.\n, • Confident in handling customer enquiries, resolving issues promptly and managing complaints with empathy while maintaining a positive customer journey.\n, • Skilled in processing orders, updating customer records, coordinating with internal departments and ensuring accurate, timely completion of all administrative tasks.\n, • Strong organisational and communication skills, with the ability to prioritise a busy workload, meet deadlines and maintain excellent attention to detail.\n, • A proactive and personable team player who builds strong customer relationships, consistently achieves service standards and contributes to improving customer satisfaction.\n \n\n Attributes: \n\n • Fluent German/ bilingual\n, • A fast learner, who enjoys taking on new responsibilities\n, • Fantastic telephone manner, confident and engaging\n, • Confident conduction with script and relaying information\n, • Highly organised, dependable and professional, Ability to cope well in a fast-paced environment\n\n Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.

Travel Sales Executive \n £26,000 + Commission OTE £32,000 \n Hybrid - Central London \n Our client is a leading up market tour operator specialising in high quality cruises and Escorted tours to worldwide destinations. \n Due to growth and expansion, they are now recruiting for a Travel Sales Executive to join their team. \n The role involves dealing with enquiries with clients and booking tours based in their requirements and budgets. \n To be considered, candidates must have previous travel industry experienced gained sales or reservations. \n Our client will also be open to well-travelled graduates seeking the opportunity to develop a career within the travel industry. \n The role is offered on a hybrid basis - London. \n Travel Sales Executives Responsibilities \n Arranging worldwide leisure holidays & tours for clients \n Creating tailor made itineraries, which include booking flights, cruises and accommodation \n Dealing with all customer service-related issues and offering advice to help resolve any problems. \n Working to and exceeding set sales targets \n Travel Sales Executive Experience Required: \n Previous travel experience gained within sales or reservations roles is preferred although my client will consider well-travelled candidates seeing to develop a career within the travel industry \n Must possess a professional telephone manner as it is telephone-based role \n Good sales and good customer service skills are essential. \n Travel Sales Executives Remuneration and Benefits: \n Salary £26,000 + Commission \n Realistic earning potential is £30,000-£32,000 \n Excellent Benefits \n 22 days Holiday \n Discounted travel \n Hybrid working \n Educational trips \n Career development \n Workplace pension \n To apply for this Travel Sales Executive, please email your CV and a member of the team will be in touch.

Part-Time Office Administrator \n \n Are you an organised proactive administrator with excellent communication skills and a keen eye for detail? Do you enjoy working in a fast-paced, professional environment where no two days are the same? If so, we would love to hear from you! \n \n We're looking for a Part-Time Office Administrator to support a busy and growing transportation business based in Leyton. This is a fantastic opportunity to join a friendly team and play a key role in supporting high-profile clients and senior executives. \n \n The Role \n Start Date: 1 September Location: Leyton, E10 (Fully Office Based) Duration: 3-6 months ongoing Pay Rate: £14.80 - £16.00 per hour (dependant on experience) Hours: 22.5 hours per week (3 days per week, Monday-Friday) Shifts available between 9:00am and 8:00pm \n \n Key Responsibilities: \n\n • Providing general administrative support to the team\n, • Managing incoming emails and telephone enquiries\n, • Assisting with accounts administration\n, • Producing reports and maintaining Excel spreadsheets\n, • Supporting day-to-day office operations\n, • Delivering exceptional customer service to clients and business contacts\n\n \n We are looking for: \n\n • Strong administration and customer service experience\n, • A confident and professional telephone manner\n, • Strong Microsoft Office skills, particularly Outlook and Excel\n, • High attention to detail and accuracy\n, • The ability to handle confidential information with discretion\n, • Confidence using technology and learning new systems quickly\n, • Experience using QuickBooks (Desirable)\n, • Previous experience communicating in a corporate environment (Desirable)\n\n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Senior Customer Service ExecutiveSalary: Up to £30,000 + BenefitsLocation: Southwark, London (Hybrid: 2 days in the office, 3 days from home)Ready for the next step in your asset finance career?If you've built a strong foundation in asset finance, leasing, HP, motor finance, lending operations, or financial services customer support and are looking for more responsibility, this could be the opportunity you've been waiting for.We're searching for a Senior Customer Service Executive to join a growing and ambitious finance business. This is an ideal role for someone who enjoys solving complex customer queries, sharing their expertise with their colleagues and playing an active role in improving service delivery.You'll be recognised as a trusted point of contact within the team, helping to support and develop others while continuing to build your own career.The OpportunityAs a Senior Customer Service Executive, you'll combine hands-on customer service expertise with responsibility for supporting colleagues and driving best practice across the team. You'll handle more complex account enquiries, assist with escalations and use your industry knowledge to help deliver an exceptional customer experience.Key Responsibilities \n\n • Managing complex customer enquiries via telephone and email.\n, • Handling settlements, refinancing requests, account amendments, refunds, cash allocations, agreement unwinds and exposure calculations.\n, • Acting as a subject matter expert for asset finance servicing processes.\n, • Supporting and coaching colleagues on systems, procedures and customer service best practice.\n, • Assisting with onboarding and training new team members.\n, • Helping resolve escalated customer issues and complaints.\n, • Identifying process improvement opportunities to enhance customer outcomes and team efficiency.\n, • Working collaboratively with internal departments to ensure queries are resolved effectively and efficiently.\n\n Who We're Looking ForWe're interested in professionals who have gained experience within asset finance or a related financial services environment and are looking to step into a more senior, influential role. \n We would particularly welcome applications from individuals with experience in: \n\n • Asset Finance\n, • Hire Purchase (HP)\n, • Leasing\n, • Motor Finance\n, • Commercial Lending\n, • Asset-Backed Lending\n, • Refinancing\n, • Financial Services Operations\n, • Customer Service or Account Management within a regulated finance environment\n\n To Succeed in This Role, You'll Have: \n\n • Experience within asset finance, lending, leasing or a similar financial services sector.\n, • Previous experience in customer service, account management, operations or client support.\n, • A strong understanding of customer servicing processes and regulated environments.\n, • The confidence to support, mentor or coach colleagues.\n, • Excellent communication and relationship-building skills.\n, • Strong problem-solving abilities and attention to detail.\n, • A proactive mindset with a desire to improve processes and customer outcomes.\n\n Why Join?This role offers more than just a customer service position. It's an opportunity to build on your existing experience and take a genuine step forward in your career.What's on Offer? \n\n • Salary up to £30,000 DOE\n, • Hybrid working pattern (2 days in the office, 3 days from home)\n, • Modern Southwark office location\n, • Supportive and collaborative team culture\n, • Exposure to a broad range of asset finance products and processes\n, • Real opportunities for progression and professional development\n, • The chance to become a key contributor within a growing business\n\n \n Refer a friend and earn a retail voucher worth up to £500!Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. \n ME15762

Property Coordinator Helpdesk \n Annual Salary: £25,000 - £31,000Location: WimbledonJob Type: Permanent, Hybrid \n My client is currently looking for a Property Helpdesk Coordinator. This position plays a key role in supporting the maintenance, refurbishment, relocation, and day-to-day management of a diverse property portfolio. The role would suit a highly organised individual who enjoys problem-solving, working in a fast-paced environment, and delivering excellent customer service. \n Key Responsibilities \n\n • Manage the property helpdesk inbox, responding to maintenance requests and property-related enquiries.\n, • Act as the first point of contact for emergency maintenance issues across multiple locations.\n, • Log and monitor all property-related jobs within the property management database.\n, • Coordinate contractors and suppliers to attend and resolve maintenance issues.\n, • Track the progress of works and ensure issues are resolved efficiently and within agreed timescales.\n, • Obtain quotations and process approvals in line with company procedures.\n, • Review, code, and process invoices for payment.\n, • Produce reports and assist with general administrative duties as required.\n, • Maintain records and contracts relating to property services and suppliers.\n, • Support compliance across the property portfolio, including Fire Safety and Health & Safety requirements.\n\n Skills & Experience Required \n\n • Highly organised and proactive, with a practical approach to problem-solving.\n, • Able to remain calm under pressure and effectively manage multiple priorities.\n, • Strong communication skills, particularly over the telephone, with the ability to build confidence and rapport with stakeholders at all levels.\n, • Confident when liaising with contractors and external suppliers.\n, • Results-driven with a strong commitment to resolving issues quickly and effectively.\n, • Excellent IT skills and a high level of attention to detail.\n, • Strong prioritisation and time management skills.\n\n Benefits: \n\n • Hybrid working options\n, • Comprehensive training and development opportunities\n, • Dynamic and supportive work environment\n

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. \n The Role: \n We are looking for an organised and customer-focused Gas Scheduler to support the delivery of responsive gas repairs and maintenance services. You will be the first point of contact for tenants, handling incoming calls, logging repair requests, resolving queries efficiently, and coordinating appointments with operatives. This role requires excellent communication, strong administrative skills, and the ability to manage multiple priorities while delivering a high standard of customer service in a fast-paced social housing environment. \n What You’ll Do: \n • Using company systems to process orders adequately in order to invoice clients. \n • Updating the system with all interactions with residents. \n • Processing supervisory or trade reports to determine action required to resolve repairs. \n • Resolution of minor complaints at call level. \n • Maintain logs and monitor variation request. \n • Maintain and action emails from contract mailboxes. \n • Answering payment queries of both subcontract and client. \n • Working with Supervisors and trades people to organise and schedule work \n • Ordering equipment needed for the operative’s job. \n • Keeping all activity logged and up to date in an accurate manner. \n • Liaising with staff at customer sites keeping them up to date with progress information. \n • Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance. \n What You’ll Bring: \n • Excellent Telephone Manner \n • Customer Service focused \n • Excellent Communication skills \n • Ability to identify problems \n • Ability to identify customers’ needs \n • Willing to go the extra mile to deal with a difficult situation \n • Ability to prioritise issues \n • Ability to meet tight deadlines \n • Ability to work under pressure \n • Attention to detail \n • Team player \n What We Offer: \n • Salary of £31,000 per annum plus benefits including: \n • 25 days’ holiday + bank holidays \n • Pension scheme and life assurance \n • Perkbox (discounts, perks & wellbeing offers) \n • 1 paid volunteer day \n • £2,000 refer-a-friend bonus after the referee passes probation \n • Opportunities for development and progression across Axis CLC \n Why Axis CLC \n Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence-based decision-making, and offer roles where your work directly influences business performance and long-term growth. \n Our Commitment to Inclusion \n Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.

Service Administrator\n Location: Chessington (Office-Based) | Free On-Site ParkingSalary: £26,000 - £28,000kWorking Hours: Monday to Thursday, 7:30am - 4:30pm | Friday, 7:30am - 3:00pmBenefits: Generous benefits package, early finish every Friday, free parking, supportive family-feel team environment, office dogs, career development opportunities Join a Friendly Team in Chessington!\n Are you a highly organised administrator with excellent customer service skills? Do you enjoy working in a busy, varied role where no two days are the same? If so, we'd love to hear from you. \n We are looking for a Service Administrator to join a welcoming and supportive team based in Chessington. This is a fantastic opportunity for someone who enjoys being at the heart of a business, providing vital administrative support and ensuring the smooth running of service operations. The Role\n As a Service Administrator, you will play a key role in supporting the Service Team, acting as a central point of contact for clients, suppliers, and engineers. You'll be responsible for a wide range of administrative tasks, helping to ensure the department operates efficiently while delivering an excellent customer experience. Key Responsibilities:\n\n • Managing incoming calls and providing excellent customer service\n, • Completing service RAMS documentation\n, • Processing and issuing invoices\n, • Completing supplier forms and maintaining accurate records\n, • Arranging permits for site visits\n, • Assisting with service quotations\n, • Managing accreditations and certification documentation\n, • Maintaining accurate service and customer records\n, • Monitoring fleet administration, including vehicle servicing, MOTs, lease renewals and associated costs\n, • Providing general office and administrative support to the wider team\nRequirements:\n\n, • Excellent customer service and telephone communication skills\n, • A positive, proactive and professional approach\n, • Strong organisational skills and attention to detail\n, • The ability to manage multiple priorities and meet deadlines\n, • A willingness to learn and develop new skills\n, • Good knowledge of Microsoft Office and standard business systems\n, • Previous administration experience, ideally within a service, engineering or facilities environment\n\n If you're looking for a busy and rewarding administrative position within a welcoming team, apply today! \n Office Angels acts as an employment agency for permanent recruitment and is an equal opportunities employer. We are committed to creating an inclusive workplace and welcome applications from all suitably qualified candidates. Should you require any reasonable adjustments during the recruitment process, please let us know. \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Service Representative\n Location: Raynes Park \n Hours: Full-time, 40 hours per week, Office based \n Salary: £25,000 to £30,000 depending on experience \n An exciting opportunity has arisen for a Customer Service Representative to join a busy and growing organisation. This role is ideal for someone who enjoys delivering outstanding customer service, thrives in a fast-paced environment, and has excellent communication and administrative skills. \n Working as part of a supportive customer service team, you'll be the first point of contact for customers, ensuring enquiries are handled professionally while providing an exceptional customer experience. Key Responsibilities\n\n • Respond to customer enquiries via telephone, email and other communication channels.\n, • Process customer orders accurately and efficiently.\n, • Resolve customer queries and investigate issues, providing timely updates and solutions.\n, • Make proactive outbound calls to customers regarding account information and available products or services.\n, • Support customers with payment-related enquiries and assist with payment processing where required.\n, • Liaise with internal departments to ensure customer issues are resolved promptly.\n, • Carry out reception and front-of-house duties in a professional and welcoming manner.\n, • Maintain accurate customer records and update internal systems.\n, • Support administrative tasks across multiple departments as required.\n, • Provide general administrative assistance to ensure the smooth running of the customer service function.\nAbout You\n We're looking for someone who has: \n\n • Previous experience in a customer service or customer support role.\n, • Excellent verbal and written communication skills.\n, • A confident and professional telephone manner.\n, • Strong data entry and IT skills with excellent attention to detail.\n, • The ability to manage multiple tasks and prioritise effectively.\n, • A proactive approach with strong problem-solving skills.\n, • The ability to work independently as well as part of a team.\n, • Good organisational skills and the ability to work accurately under pressure.\n, • GCSEs (or equivalent) in English and Maths.\nWhat's on Offer\n\n, • Competitive salary.\n, • Full-time, permanent opportunity.\n, • Supportive and collaborative working environment.\n, • Ongoing training and development.\n, • Opportunity to develop your career within a growing organisation.\n\n If you're an organised, customer-focused professional looking for your next opportunity, we'd love to hear from you. Apply today to find out more... \n \n \n \n Please note: \n As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. \n In line with the GDPR Regulations, we are making you aware that in order to proceed with your application, we will need to contact you via email, telephone and/or text message. By submitting your CV to this vacancy, you are agreeing to Job Box Recruitment Limited holding your details in order to enable us to contact you with suitable positions. Details of our Privacy Notice and GDPR Policy can be found on our website or emailed across to you if requested. \n

Positive Employment is currently recruiting for a Income Officer for our client, a local government organisation based in Wembley, London. \n The successful post holder will deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants. \n Deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided. \n Collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents. \n This role is a temporary contract with an initial contract length of 3 months with the possibility to extend. This role is hybrid working. \n Duties and Responsibilities but not limited to: \n\n • Collaborate with the Rent Income Team to provide a robust duty rota and answer queries at reception regarding tenant rent accounts and arrears; re-directing calls and enquiries where necessary to officers.\n, • Deal with tenant enquiries by providing rent account balances and making repayment arrangements on non-complex arrears cases, managing difficult and sensitive conversations or complaints in a balanced, tactful and diplomatic manner.\n, • Monitor and reduce former tenant rent accounts and sundry debt accounts, taking prompt action to prevent the accumulation of debt and recommending non-recoverable debts for write off.\n, • Be fully conversant with the relevant legislative and statutory requirements and the organisation's key policies and procedures pertaining to a range of services, but in particular rent collection; Be able to explain these to tenants in plain English and without technical jargon.\n, • Setting up direct debits, taking rent payments over the telephone, ordering rent cards and rent statements for council tenants.\n, • Routing all post items, emails, tasks, etc received into Rent Income CRM queue to individual officers and managers for further action.\n, • Verify rent and service charges on the Universal Credit portal and sending out standard notification letters to all new Universal Credit applicants\n, • Manage, monitor and maintain all parking and storage accounts including rent collection, enforcement and recovery action.\n, • To help prepare court application papers using claims online systems as required\n, • Collect low level arrears on residential rent accounts as directed by the Income Manager.\n, • Collate the relevant data for Freedom of Information and Subject Access request, or any other requests, to ensure timeliness of response.\n, • Search for unallocated rent payments in the council’s Sundry Account to be transferred to appropriate rent account.\n, • Take part and deliver project work when required.\n, • Develop and maintain appropriate administrative and support systems.\n, • Input, maintain and assist in the collation of data and administration of applications.\n, • Make payment agreements within strict constraints set out by the Income Manager.\n, • Organise team meetings including writing minutes.\n, • Provide a caring and professional customer experience at point of contact.\n, • To provide advice on housing and other welfare benefits to tenants, assisting them in maximising income and benefit entitlement.\n\n Personal Requirements: \n\n • Understanding of social housing and delivering services to residents including key legislation and an understanding of the wider services.\n, • Understanding landlord obligations from a safeguarding context.\n, • Chartered Institute of Housing qualification at level 3 and above or equivalent experience in housing management.\n, • GCSE pass in English and maths or comparable/equivalent qualifications.\n, • Some knowledge of the Housing Acts, Landlord and Tenant Acts and the Commonhold and Leasehold Reform Act and how they relate to public sector leasehold management and service charges.\n\n Working Hours: 36hrs / Monday - Friday \n Pay: £24.56 per hr \n Please note this role is within the scope of IR35.

Role: Call Centre Team Leader \n Location: Vauxhall LondonSalary: £33,000 & full benefits package \n Are you looking for a company that rewards you? A growing company that has a clear progression path? \n Do you enjoy managing people but miss talking to customers? This role combines both and you will be rewarded for your efforts \n The role of the Call Centre Team Leader \n Accountabilities & Deliverables of this Call Centre Team Leader \n Role requirements of a Call Centre Team Leader \n\n • Leading the team to achieve target and hit SLA/KPIs.\n, • You will train, coach and mentor your team enabling them to meet targets whilst delivering exceptional customer service to customers.\n, • Ability to lead by example with high levels of customer service and closing skills.\n, • Constantly improves own and teams performance - lifts the performance of the team through effective documentation/driving performance and detailing employees improvement through development files.\n, • Sets plan for the week/month ahead based on current issues and analyses of previous week/month stats.\n, • Delivers weekly plans at health check meetings, through daily performance reviews and the delivery of work set by Call Manager.\n, • Utilises Coaching in 121s\n, • Ensures the relevant time is spent on employees' and Team's development, constantly reviews the performance of individuals, ensuring effective coaching is being conducted that relates to previous coaching sessions and is moving forward.\n, • Delivers documentation based on constant coaching and improvement of their team\n, • All paperwork is clear, concise, and legible with all areas completed for review by Senior Management.\n\n Personal Attributes of a Call Centre Team Leader \n\n • Good understanding of telephony systems.\n, • Excellent communication skills - effective coaching skills; to have the ability to build relationships & can motivate employees.\n, • Extensive knowledge of Microsoft packages.\n, • Strong commercial awareness\n, • Proactive and decisive approach to problem solving.\n, • Strong organisational aptitude and proven time management skills.\n\n \n Please apply online for an immediate interview for this Contact Centre Team Leader role! \n Disclaimer \n CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. \n \n This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail. \n

We are seeking a highly motivated Car Sales Executive on behalf of our client, a reputable dealership located in Wimbledon. This is an excellent opportunity for an experienced Car Sales Executive to join a dynamic team committed to delivering exceptional customer experiences and offering significant earning potential.Benefits for the successful Car Sales Executive will include:\n\n • Competitive basic salary of £27,580 per annum\n, • Uncapped bonus scheme with On Target Earnings exceeding £50,000\n, • Company car provided, subject to age and licence criteria\n, • 33 days holiday, including bank holidays, with optional holiday purchase and sale scheme\n, • Industry-leading pension scheme and life assurance\n, • Access to vehicle purchase discounts and servicing savings\n, • Supportive and inclusive working environment with ongoing training and career development opportunities\nDuties:\n\n, • Drive and maximise sales of new and used vehicles within a busy dealership environment\n, • Provide outstanding customer service and build strong rapport with clients\n, • Identify and develop new business opportunities\n, • Handle customer enquiries through various channels, including outbound calls\n, • Assist with vehicle demonstrations and negotiate deals to meet targets\n, • Support team members in achieving departmental goals\n, • Maintain comprehensive knowledge of current vehicle stock and industry trends\n, • Complete all sales documentation accurately and efficiently\nRequirements for the Car Sales Executive position:\n\n, • Minimum 12 months main dealer sales experience within the motor trade\n, • Enthusiastic personality with a self-motivated attitude\n, • Excellent communication skills, including outbound telephone experience\n, • Ability to listen effectively and influence customer decisions\n, • Reside within a one-hour commute of Wimbledon\n, • Hold a full valid UK driving licence for at least 6 months\n, • Proven success in meeting and exceeding sales targets\n, • Strong organisational and customer service skills\nThis Car Sales Executive role offers a fantastic career path in Wimbledon, with the opportunity to earn excellent bonuses, develop professionally, and work within a supportive team. If you are driven, experienced, and ready to take the next step in your motor trade career, we want to hear from you. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Wimbledon and Greater London today to discover more about this fantastic Car Sales Executive opportunity.Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

Customer Sales Advisor (Fluent in English and French!) \n Location: WimbledonSalary: £28k + BonusesHours: 8:30am to 5:30pm, Monday to Friday - Fully Office BasedStart Date: August 2026Requirement: Fluent in both English and French (written and spoken)! - ESSENTIAL \n About the Role \n We are recruiting for a bilingual Customer Sales Advisor to join a successful and fast-growing business within the beauty and consumer products sector. This is an exciting opportunity for an enthusiastic customer-focused individual who enjoys building relationships, supporting customers and identifying sales opportunities. \n You will act as a key point of contact for customers, providing a high level of service across both inbound and outbound communications while ensuring customer orders and queries are handled efficiently and professionally. \n Key Responsibilities \n\n • Handle inbound customer enquiries via telephone, email and other communication channels.\n\n\n, • Process customer orders accurately using internal systems and CRM platforms.\n\n\n, • Resolve customer queries and provide excellent customer service throughout the customer journey.\n\n\n, • Liaise with internal departments to ensure orders are processed and delivered efficiently.\n\n\n, • Build and maintain strong relationships with existing customers.\n\n\n, • Proactively contact customers to identify opportunities for additional sales and business growth.\n\n\n, • Promote products and services, upselling where appropriate to maximise customer value.\n\n\n, • Support customer visits and showroom appointments when required.\n\n\n, • Work towards team KPIs and contribute to delivering an excellent customer experience.\n\n Requirements: \n\n • Fluent written and spoken English and French.\n\n\n, • Previous experience within customer service, sales support or account management, can be retail\n\n\n, • Experience working within a fast-paced B2B or customer-focused environment. ?\n\n\n, • Strong communication and relationship-building skills. ??\n\n\n, • Comfortable using CRM systems and other business software. ??\n\n\n, • Excellent organisational and time-management abilities. ??\n\n\n, • A proactive and positive approach to customer service and sales. ??\n\n\n, • Strong team player with the ability to collaborate across departments. ??\n\n Desirable \n\n • Experience within the retail, consumer products or FMCG sectors. ??\n\n If you are a confident French and English speaker with a passion for customer service and relationship management, we'd love to hear from you. \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Our client, who are market leaders in their industry are looking for a Customer Service Advisor to join their already established team. They are super friendly, professional and are based locally in the Sunbury area. \n The role will be to provide Customer Service to their clients and also providing quotations to new customers on request. \n They are niche within their market, have prestigious clients and providing great customer service is paramount within their business. \n This is a great opportunity and offers excellent long term career prospects. \n You will be supporting the company’s ongoing customer relationships, who are loyal to the organization. \n Customer service experience of a minimum 1 year is preferred from any industry, however personality is key here therefore any amount of experience will be considered. \n Customer liaison with clients is both on the phone and via email therefore you will need to have experience writing and sending emails. \n The role also involves providing track and trace information data to clients on request. \n There is an inhouse operations system to provide quotes, bookings and support with Invoice processing. Cross training on the system will be given. \n \n Experience Requirements for this role include: \n\n • Must possess and open and engaging personality\n, • Good telephone manner\n, • Willingness to learn\n, • Enjoy working as part of team\n, • IT proficiency in Word, Outlook and any other packages\n\n \n This is a great role and organization who offer fantastic career opportunities. \n \n Please send your CV today. \n \n

Do you see yourself delivering excellent customer service in a fast-paced environment?Can you use your experience to coordinate appointments, manage customer enquiries, and support frontline operations efficiently?Does the idea of joining a hardworking team dedicated to improving the quality of life for Southwark residents appeal to you? \n If yes, we have the perfect role for you! \n Our Pest Control Services team is looking for a passionate and dedicated Scheduler to join our amazing team and help make a difference today! \n About the Role: \n As a Scheduler within Pest Control Services, you will play a vital role in ensuring the effective delivery of pest control operations across the borough. Working in a busy office environment, you will be responsible for arranging appointments, scheduling programmed works, managing customer enquiries, and providing administrative support to frontline operatives. You will help ensure services are delivered efficiently, meeting legislative requirements, council policies, and customer expectations for both residential and commercial clients. \n About You: \n We are looking for an enthusiastic, organised, and customer-focused individual who thrives in a busy working environment and is committed to delivering high-quality services. \n You will have: \n\n • Experience in scheduling, administration, or customer service roles.\n, • Strong IT skills and confidence using a range of office software and applications.\n, • Experience handling customer enquiries via telephone and email.\n, • Excellent communication and interpersonal skills.\n, • Strong organisational skills with the ability to manage competing priorities and meet deadlines.\n, • A proactive and solution-focused approach to problem-solving.\n, • The ability to work effectively both independently and as part of a team.\n, • A commitment to delivering excellent customer service at all times.\n, • Good attention to detail and accuracy when managing appointments and service records.\n\n About the Team: \n Pest Control Services is committed to improving the quality of life for residents, businesses, and visitors by delivering a safe, clean, and pest-free environment across Southwark. As part of Traded Services, the team provides essential frontline services to a wide range of residential and commercial customers and is focused on expanding and enhancing its service offer in the future. You'll join a supportive and dedicated team that values collaboration, continuous improvement, and professional development, offering opportunities to grow your skills while making a meaningful difference to the community \n For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert. \n Contact Information: \n For an informal discussion about the role, please contact James Mortimer at .uk. \n Additional Information: \n\n • Hours of work: 36 hours per week, Monday - Friday\n, • X 1 permanent position\n\n Benefits and more information: \n https://jobs.southwark.gov.uk/why-us/ \n Recruitment Timeline: \n Advert close date: 11:59pm on Monday 24th August 2026. \n Shortlisting date: Wednesday 26th August 2026 \n Interview date: Wednesday 2nd September 2026. \n The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment. \n We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council. \n Guaranteed Interview Scheme: \n As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: \n\n • Members of the Armed Forces and veterans\n, • Are currently in care, or have previously been in care\n, • If you consider yourself to be disabled or if you have a long-term health condition\n\n About Southwark: \n We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises, and we have a young, diverse and growing population. \n At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.?Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do. \n Attachments \n\n • Job Description and Person Specification - Scheduler - Pest Control Services\n