Offres user experience à Royaume-Uni - Page 13

About ZYMIX ZYMIX is the AI-native social super-app built for Gen Z to Live the Un-grid — a place where university students escape the algorithm fatigue of legacy platforms and find real moments, real people, real campuses. We are launching across UK universities in 2026 with one goal: 5 million users, 35% four-week retention, and a community Gen Z actually wants to belong to. We are building the company we wish existed: opinionated about design, ruthless about user trust, and a little allergic to mediocrity. Why this role exists Every great consumer product is held together by one stubborn voice that refuses to ship anything that confuses, patronises, or wastes a user's time. We do not yet have that voice — and we are already paying for it. You will own how every ZYMIX user feels — from the first push notification through onboarding, the first DM, a forced upgrade, a payment, all the way to account deletion. You are the last person standing between our product and the user, and you take that personally. What you will do Touchpoint gatekeeping. Every piece of user-facing copy, modal, push notification, email, App Store screenshot, and customer-support script ships only with your sign-off. You hold the pen on tone, clarity, and dignity. Experience audits. Every month, you walk the core journeys end-to-end — signup, first chat, friend discovery, upgrade, payment, complaint, deletion — and produce a prioritised remediation list for Product and Engineering. Nothing rots in silence. Root-cause ownership. When complaints land in support, when the App Store rating dips, when a Reddit thread goes sideways — you are the one who traces it back, files the bug, rewrites the copy, or escalates the architecture problem. You close the loop. Compliance and brand floor. GDPR, the UK Children's Code, brand voice, and accessibility are non-negotiable. You enforce the floor; Product and Growth dance above it. OKR integration. You translate experience into numbers the company tracks — NPS, App Store rating, D1 uninstall rate, support-ticket volume, sentiment delta after major releases — and you defend those numbers in every Growth OKR review. You are probably right for this if • You have 5+ years in consumer product, UX, or product marketing, with at least one product scaled past 1 million DAU., • You have owned the copy, flows, and pixels of a real consumer product — not just a design system, not just research decks., • You speak fluent English and conversational Mandarin (ZYMIX is a UK product with a Hangzhou-shaped supply chain — bilingual is real here, not a tick-box)., • You have strong opinions about consumer apps and can articulate why an Instagram, BeReal, or Strava decision was brilliant or catastrophic., • You read user complaints for fun, and your phone is full of side-quest apps you are auditing in your head., • You can write copy that a 19-year-old at UCL will actually read., • You are comfortable arguing with founders, engineers, and designers — and being argued back at. You are probably not right for this if • You want a role that is purely strategy decks and no shipping., • Your background is B2B SaaS or enterprise software., • You believe UX equals wireframes and you outsource the writing., • You need a fully-formed team on Day 1 (you will build it, starting with you). What we offer • Meaningful equity in an early-stage, venture-backed company with a clear path to scale., • On-site at our London office, 5 days a week — we believe great consumer products are built shoulder-to-shoulder, in the same room., • Direct exposure to the founders, CGMO, and Chairman — this is not a layered org., • Real ownership — you will be the first and only person with this remit, with a budget and headcount roadmap once you are in.

Technical Business Analyst - Python, SQL - Banking Key International Bank opens new position for a Technical Business Analyst to support IT change, system enhancement and small-scale development activity across the business. This role sits between business users, project management, developers, infrastructure and desktop teams. It would suit someone with a blend of business analysis, technical documentation, SQL/Python Scripting, troubleshooting and systems support experience. The role is not a pure BA position. It requires someone technically hands-on who can understand business requirements, translate them into technical specifications, support delivery, write scripts or small end-user computing tools, and assist with testing, rollout and issue resolution. Key Responsibilities • Support the Project Manager and Business Analyst with gathering, analysing and documenting business requirements., • Translate business requirements into technical specifications and solution requirements., • Conduct system impact analysis, workflow mapping and technical feasibility assessment., • Act as a technical liaison between business teams, developers, engineers and infrastructure teams., • Write scripts and small applications, including Python-based tools, to automate BAU processes., • Use SQL for data analysis, validation and investigation., • Test code, APIs and system changes, identifying defects and supporting resolution., • Troubleshoot software and application issues across business systems., • Support release, rollout and implementation activity., • Work with desktop, infrastructure and network teams to ensure end-to-end technical solutions are delivered., • Provide out-of-hours support where required for incidents or urgent scenarios. Required Experience • 3 to 6 years' relevant experience across technical business analysis, application support, development support or IT systems delivery., • Strong hands-on experience with Python and SQL., • Comfortable working with programming languages, relational databases and technical documentation., • Strong debugging, troubleshooting and problem-solving skills., • Ability to translate business needs into clear technical specifications., • Experience working with developers, infrastructure teams, desktop teams and business stakeholders., • Good understanding of software testing, release support and incident resolution., • Degree-level education preferred. Ideal Background • Banking, financial services or regulated environment experience., • Experience supporting internal business systems, workflow automation or end-user computing tools., • Exposure to APIs, system integration, application support or small-scale software development., • Comfortable in a smaller IT environment where the role is broad and hands-on. Key Skills Technical Business Analysis | Python | SQL | Requirements Gathering | Technical Specifications | Workflow Mapping | Application Support | Systems Analysis | API Testing | Troubleshooting | Automation | Banking IT | Release Support | Data Analysis Bank Banking

Desktop Support Team Lead | £40,000 - £50,000 | On-site An exciting opportunity has arisen for a Desktop Support Team Lead to join a growing, fast-paced organisation operating within a highly professional and regulated environment. Our client is looking for a hands-on technology leader who is passionate about delivering exceptional user support, driving service improvement, and building high-performing teams across multiple locations. The Role: You’ll lead a geographically distributed Technology Support function, overseeing day-to-day IT support operations while championing a proactive, customer-first culture. Acting as both a people leader and senior technical escalation point, you’ll play a key role in improving user experience, modernising support practices, and ensuring technology services remain efficient, reliable, and business-focused. Key responsibilities include: • Leading and developing a multi-site support team, • Managing incidents, requests, escalations, and service delivery performance, • Driving proactive support, automation, monitoring, and self-service initiatives, • Supporting remote and hybrid users with a seamless technology experience, • Collaborating with internal technology teams and third-party suppliers, • Contributing to service improvements, governance, and operational resilience, • Supporting onboarding/offboarding and wider technology projects, • Monitoring KPIs, SLAs, and continuous improvement initiatives About You: You’ll bring strong leadership capability alongside a solid technical support background, ideally gained within a regulated or fast-moving business environment. You’ll likely have experience with: • End-user technology and support operations, • Incident, problem, and change management, • Team leadership across multiple locations, • ITSM platforms and support best practices, • Automation, monitoring, and modern support tooling, • Stakeholder management and customer experience improvement, • Hybrid workplace support and cloud-based environments Just as importantly, you’ll be someone who enjoys mentoring others, improving processes, and creating a positive, collaborative culture.

Head of Infrastructure | North London | Hybrid (2–3 days on-site) I’m looking for an experienced Techie with some leadership experience to step into a Head of Infrastructure role, leading the modern workplace transformation of a global organisation. 🔹 Role: Head of Infrastructure 🔹 Location: North London | hybrid, 2–3 days per week on-site 🔹 Package: £85k–£95k base + bonus You’ll be the technical and strategic lead for a growing team (currently 5 engineers - cloud, network and generalist 2nd/3rd line), reporting into an IT Director who is driving genuine change. The focus will be spearheading the move from traditional on‑prem infrastructure to a modern, Microsoft‑centric estate. Key focus areas: Microsoft cloud & modern workplace: Azure Landing Zones, AVD, M365 tenant/domain consolidation and best‑practice adoption. Core infrastructure & networking: Cisco networking, hybrid infrastructure, DR/BC and operational resilience. Transformation & M&A: integrating multiple businesses and domains into a coherent, governed cloud and infrastructure model. Strategy & leadership: shaping the 60 month roadmap, building the team, and defining operating models, standards and governance High‑level responsibilities: Own the end‑to‑end infrastructure strategy (on‑prem, cloud, network, identity, end‑user). Lead, coach and develop the infrastructure team; act as final technical escalation point. Design and oversee delivery of Azure and M365 projects (AVD, Landing Zones, SAP/Oracle hosting). Work closely with the IT Director and the Global Business on standards, approvals and investment cases. Drive service improvement, risk reduction, cost optimisation and adherence to frameworks (ISO, Cyber Essentials, etc.). We’re looking for: Senior infrastructure / cloud leader (Head of Infrastructure, Infrastructure Manager, Principal Architect or similar). Deep Microsoft background: Azure, M365, Identity (Entra ID/ADDS/B2B), modern workplace. Strong understanding of networking (Cisco) and hybrid environments Proven experience in roadmapping, leading teams and owning delivery across multiple concurrent projects. Comfortable influencing senior stakeholders and working within a global/group governance model. If you have a background in Microsoft-focused infrastructure leadership and want to shape a large‑scale transformation in a complex, real‑world environment (Azure, AVD, M365, networks), I’d like to hear from you. 📩 Drop me a message here on LinkedIn or email for a confidential conversation and the full brief. Feel free to like or share if this could be relevant to someone in your network.

Workday Financials Assistant Manager Base Location: London/Manchester KPMG UK offices | KPMG UK Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions driven by a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into what makes a world class corporate services function with the latest in ERP technology provided by the leading SaaS ERP vendors such as Workday. The Powered Connected Technology team is a community of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The team use their functional knowledge and experience (e.g. Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa, SAP) to lead and deliver client programmes, to support pre-sales activities and to develop improvement and extensions to the Powered Enterprise model. KPMG are growing their Powered Connected Technology team to meet an ever-increasing demand for our market leading services and are seeking technology management consultants with relevant expertise and experience. The Person • Recognises the importance of continuous self and team development and actively strives to achieve this., • Helps others to understand how their work contributes to the overall success of an engagement and the wider firm, • Builds strong global relationships and actively seeking out the global network’s best experts to address client needs, • Communicates compelling and well thought out solutions to complex problems, • Builds constructive working relationships across different teams, functions, countries or cultures, • Fosters a sense of self belief and confidence in others, • Seeks to understand other’s motivations, • Supports others to make brave decisions Functional skills • Educated to degree level or equivalent., • An understanding of the key business issues/drivers that result in clients pursuing Finance transformation programmes (e.g. cost reduction, insight led improvement etc.)., • Experience of multiple industry sectors (e.g. Media, Services, Retail, Banking, Insurance, Local and Central Government etc.)., • Strong influencing skills, with the ability to land key decisions with senior leaders and key business stakeholders., • Experience of multiple Workday Finance ERP implementation project lifecycles, from presales, scoping and planning through to post go live support, as a Solution Architect., • Detailed knowledge of Workday Finance enabled end-to-end business process across Finance and Procurement., • A background in designing and delivering end-to-end business processes across multiple functional areas including Invoice to Cash (Receivables, Collection and Cash Management), Record to Report (General Ledger including Intercompany), Procure to Pay (Sourcing, Procurement, Payables and Payments), Acquire to Retire (Fixed Assets), Project to Result (Project Management and Project Accounting – Costing and Billing), within Workday Finance., • Broad knowledge of other Workday product sets like HR and Payroll solutions, • An understanding of the functional, application and technical architectural elements of an Workday Finance programme., • Experience of operating and implementing in a cloud environment and understanding the impacts of implementing and operating on the cloud versus on premise., • Understanding of an Workday Finance delivery lifecycle using Workday’s methodology or equivalent delivery method., • Experience in planning and estimating Workday Finance programmes., • An appreciation of the influence of user experience-based design e.g. Personas, user journeys and how this can be used to augment a solution. Professional skills • Strong documentation, reporting and presentation skills in both a virtual and in person mode., • Well-developed analytical skills and the ability to provide clarity to complex issues, and synthesise large amounts of information, • Experience producing project deliverables (business requirements, functional specs, configuration document, process flows, use cases, requirements traceability matrices etc.), • Strong Microsoft Office skills particularly Excel, PowerPoint and Microsoft Projects, • Strong interpersonal, team building, organisational and motivational skills, • Fast learner with an ability to get up-to-speed in a short space of time, • Ability to convey ideas and recommendations in a clear, compelling and succinct way in written and verbal communications, • Good attention to detail and an ability to analyse and use data in decision making, • Strong organisational and multitasking skills with ability to balance competing priorities, • Experience identifying, diagnosing and resolving issues independently; taking initiative even under unfamiliar or ambiguous circumstances, • Anticipates need to re-prioritise; can shift gears and comfortably makes decisions based on new information Our Locations: We are open to talk to talent across the country but our core Tech hubs for this role are: • London Canary Wharf, • Manchester This position will largely be based from London or Manchester With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Tech and Engineering we have a range of divisions and specialisms. Click the links to find out more below:

About ersg Set up in 2008, ersg was one of the first recruiters in providing a workforce solution in energy. Recognised now as a market leader in this field we cover all staffing from design and development to construction, operations & maintenance. ersg works with major international companies through to smaller independent businesses to enable their projects to be facilitated effectively throughout the entire project life cycle. Headquartered in London we have grown from 5 staff in 2008 to over 200 to date; opening offices across Europe, North America and Asia. About the role ERSG is seeking a Legal & Contracts Advisor to join its Legal & Compliance team within a successful international recruitment business specialising in the renewable energy sector. Reporting to a Senior member of the Legal team, this is an individual contributor role with no line management, ideally suited to someone with circa 2–4 years’ relevant legal or contracts experience. The role involves supporting global ERSG entities through the drafting, review and negotiation of commercial and recruitment‑related contracts, advising on risk and commercial terms, and working closely with internal stakeholders and clients. The ideal candidate will be highly accurate, well organised, fast‑learning and motivated, with the ability to work under pressure and to tight deadlines, and will benefit from the support of an established and collaborative Legal & Compliance team within a dynamic and engaging business culture. Key Responsibilities Contract Drafting, Review & Negotiation • Drafting, reviewing and negotiation of client contracts for both temporary assignments and permanent positions, supporting new business across the global ERSG entities., • Identify risks and proposing compliant amendments in line with relevant legislation and regulations., • Ensure all contracts follow the appropriate internal sign-off and approval processes, advising Business Managers on commercial terms and implications., • Manage post-execution contract activities, including amendments, variations and ongoing contractual compliance., • Draft, review and negotiate: Standard and non-standard client contracts, Candidate and contractor contracts, including with independent contractors, PSCs and suppliers, Other commercial and operational agreements in line with business guidelines. Risk Assessment & Advisory Support • Review and advise the business on contractual terms, highlighting risks, explaining implications and proposing solutions aligned with established legal processes., • Prepare risk assessments and summaries of agreed terms for leadership team authorisation., • Protect the business by ensuring ERSG’s role, responsibilities and risk profile are accurately reflected in contractual documentation., • Develop and apply an in-depth understanding of supply chain structures and key commercial and legal terms when negotiating agreements. Stakeholder & Client Engagement • Work closely with internal stakeholders across sales, marketing, finance and operations to facilitate, negotiate and finalise transactions., • Clearly communicate Legal’s position and approach to internal teams and externally where required., • Liaise with clients to amend operational or legal terms during the lifecycle of engagements. Contract Management & Process • Plan, manage and progress matters independently, ensuring priorities and deadlines are met., • Uphold best practice contract review standards, including proper approvals and accurate documentation of decision-making., • Record and track contractual amendments appropriately within contracts and systems., • Support effective filing practices and assist with the implementation and use of AI-powered contract management systems. Skills & Experience • Degree-level education, ideally a Law degree (or equivalent qualification/experience)., • Minimum 2 years’ experience in a Legal Advisor, Contracts Advisor or similar commercial legal role., • Strong understanding of contract law and experience drafting, reviewing and negotiating commercial agreements., • Experience within a recruitment agency or professional services environment is desirable., • Experience using Ironclad or similar AI-powered contract lifecycle management or contract review tools is highly desirable., • Competent user of Microsoft Office and confident working with legal and contract management systems., • Highly organised, with strong attention to detail and the ability to prioritise workload and perform under pressure and tight deadlines. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.

JOB TITLE: Junior Analyst REPORTS TO: Senior Business Analyst DEPARTMENT: Support LOCATION: Penta Consulting Ltd, Oaks House, 16-22 West Street, Epsom, Surrey, KT18 7RG ABOUT PENTA CONSULTING LTD At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape. If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. KEY STAKEHOLDERS Executive Management, Senior Leadership, Professional Services Department, Resource Operations Department, Company Operations, International Team JOB PURPOSE This person will play an active role in maintaining the best practices and adherence to our internal playbook. DUTIES & RESPONSIBILITIES This person will be responsible for: Data Integrity & Governance • Conduct scheduled data quality checks within Mercury CRM, including:, • Mandatory field validation, • Vacancies Open for more than 6 months, • Reason code completeness, • Duplicate and inconsistent record checks, • Detection of backdated changes, • Support enforcement of standardised definitions, dropdowns, and workflows across teams., • Log and escalate data integrity risks to the Senior Business Analyst. Mercury CRM Workflow Compliance • Monitor user adherence to workflows across Sales, Care, Operations, and Compliance in line with Mercury playbook, • Surface issues such as missing paperwork, incorrect placement statuses, and overdue approvals., • Maintain compliance dashboards and provide weekly summaries of key findings. Departmental Reporting Support • Own the operational data inputs for departmental dashboards, including:, • Business performance (Frequency), • Trend analysis, • Compliance tasks, • Report on company performance, • Validate accuracy of departmental submissions and ensure alignment with reporting standards., • Identifying deficiencies withing the database and the CRM systems Architectural Alignment • Coordinate between frontline systems (Mercury CRM, Business Central) and downstream models (Power BI)., • Track, document, and communicate system issues or enhancements for BI and Mercury development teams., • Support change management as reporting logic, rules, or calculations evolve. Documentation & Change Control • Maintain all process documentation related to reporting, data controls, and audit routines., • Manage version control for reporting logic, definitions, and workflows., • Create clear summaries of issues, resolutions, and schema or field changes. EXPERIENCE & QUALIFICATIONS • Strong background in operational reporting, data quality, or business operations., • High attention to detail and accuracy; confident validating complex datasets., • Experience working with CRM or ERP systems (Mercury CRM or Business Central advantageous)., • Competent in Excel; familiarity with Power BI preferred., • Ability to manage recurring reporting cycles with precision and consistency., • Strong communication skills for cross functional collaboration. KEY COMPETENCIES • Analytical thinking - ability to identify inconsistencies, anomalies, and patterns in data., • Process ownership -takes responsibility for operational routines and service-level commitments., • Cross-functional coordination - collaborates effectively across Sales, Delivery, Finance, and Compliance., • Proactive problem solving -identifies issues early and escalates with solutions. THE IDEAL CANDIDATE • High data quality in Mercury CRM and departmental submissions., • Well maintained templates and reporting processes., • Clear documentation and traceability of all reporting changes.

Responsible to: Team Leader Location: London boroughs Contract: September 2026 / 37 hours a week Weekends and evening work expected RISE RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community. With the main objectives of reducing re-victimisation and reoffending, and helping to protect the public, the RISE practitioner will deliver a range intervention (individual and group), both in the community and in custody. We are commissioned to deliver 1-2-1 Domestic Abuse programmes in 8 London Boroughs. This position will predominantly focus on delivering the Culturally Integrated Family Approach (CIFA) to domestic abuse with both face to face and online programme delivery. The post holder will be expected to cover boroughs within that area where business required. The CIFA project will involve a multi-layered integrated approach to working with victim/survivors and those causing harm, alongside our multi-agency partners such as IDVA services, statutory and non-statutory agencies. Key accountabilities One-to-one delivery • Ensure delivery is in accordance with tasks outlined in the RISE Domestic Abuse, • Perpetrator manual and process mapping., • Apply specialised materials to support your delivery to racialised and marginalised communities., • Be responsible and accountable for working with Advanced Practitioner, Domestic, • Abuse safety advice and line manager to ensure risk is reviewed on a weekly basis., • Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users to address their abusive behaviour., • Be personally accountable for the completion of assessments, mid-way reports, and, • End of Intervention reports, and ensure they are to a high standard., • Participate in and pass the necessary training to be able to deliver all interventions., • Assist or lead on the delivery of training courses., • Create and maintain an effective partnership working with statutory, private, and voluntary agencies to address the issue of domestic abuse., • Work with families and extended family members to tackle abuse within the home., • Where appropriate, apply pre-session motivational or Deniers sessions prior to attendance on the main course or groupwork intervention. Integrating the Safety Support Service: • Prior to delivering of Domestic Abuse Interventions, liaise and share information with, • RISE Domestic Abuse Safety Officers to ensure an integrated and culturally sensitive approach is applied to risk management., • Attend monthly risk review meetings with Domestic Abuse Safety Advisor and Senior practitioners to ensure effective risk management procedures are always applied. Recording and administrative tasks: • Complete specialist risk and vulnerability assessments, and reports as per templates provided., • Ensure completion of pre and post questionnaires in line with RISE’s Social Impact strategy., • Contribute to the evaluation and evidencing of social impact, including questionnaires and service user case studies. General tasks: • Develop excellent relationships with customers and respond positively to their needs., • Attend Clinical Consultancy to support safe practice and develop resilience during the delivery of demanding work as directed by the Team Leader. Confidentiality and Information Security: where relevant. Safeguarding Children and Vulnerable Adults welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. Other duties • Undertake other duties as may be required which are commensurate with the grade and nature of the post. • Cover for other posts as appropriate, and willingness to be trained in new interventions. Knowledge, Skills, Abilities and Experience Essential • Effective interpersonal skills and communication skills, • Good understanding of race, culture and equality issues and impact on communities. • Ability to effectively undertake risk assessments., • Ability to write high quality reports., • Experience of delivering domestic abuse and/or trauma interventions or case work. • Experience and knowledge of multi-agency liaison risk management. • Experience of working with both Families, Children and Service Users. Ability to motivate and engage a difficult client group while undertaking interventions. This may be as part of one to one basis or group work. • Openness to new ideas and ways of working., • Ability to relate positively and empathetically but without collusion. • Ability to appropriately challenge negatives attitudes, thinking and behaviours. • Willingness to learn and develop from feedback about performance. • Experience of effective team working., • Ability and willingness to use new technology., • An Enhanced DBS Check is required for this role. Desirable • Ability to develop new interventions, • A relevant qualification, e.g social work, probation studies or cognitive behaviour therapy or family therapy

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Role Overview: We’re looking for a Senior Front-End Developer to join Liberty’s Digital team, playing a key role in the ongoing development and evolution of our digital platforms. You will take ownership of the in house front-end implementation across LibertyLondon.com, the Fabrics site, and supporting digital touchpoints such as email and experimentation platforms. You will help shape high-quality, performant, and accessible user experiences that reflect Liberty’s brand and drive commercial outcomes. While the primary focus is web-based, future initiatives may include native or hybrid app experiences, so experience working across multiple platforms — or contributing to app-adjacent front-end architecture — would be beneficial. Key Responsibilities: • Lead front-end development across LibertyLondon.com (Salesforce Commerce Cloud) and the Fabrics site (WordPress), ensuring high standards of quality, performance, and maintainability., • Translate design systems, wireframes, and high-fidelity designs into robust, scalable, and accessible front-end solutions., • Own and influence front-end architectural decisions, balancing long-term maintainability with delivery needs., • Partner with Product and Design to shape technical approaches early in the discovery and planning process., • Design, build, and deploy MVT and A/B complex experiments using Dynamic Yield, collaborating with analytics and optimisation teams to improve conversion and usability., • Support HTML email development, ensuring consistency, accessibility, and responsiveness across clients and devices., • Champion front-end best practices, including performance optimisation, accessibility standards, and cross-browser compatibility., • Conduct thorough QA and code reviews, identifying issues early and ensuring high-quality releases., • Act as a senior technical voice within the team, sharing knowledge, mentoring others where appropriate, and helping raise overall engineering standards. About You: • Sound experience as a Front-End Developer, including senior or lead roles within ecommerce, digital retail, or content-rich platforms., • Proven ability to lead or influence front-end architecture and technical decisions on large-scale websites., • Strong expertise in HTML5, CSS, and JavaScript, with deep knowledge of responsive design, performance optimisation, and accessibility best practices., • Experience designing and delivering A/B or MVT experiments, ideally using Dynamic Yield or similar tools., • Strong problem-solver with high attention to detail, balancing technical quality with delivery pace., • Experience with Salesforce Commerce Cloud and/or WordPress., • Familiarity with front-end frameworks and tooling (e.g. Handlebars.js, PHP, Bootstrap)., • Experience in luxury, fashion, or brand-led ecommerce environments. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

Senior Data Analyst Location: City of London (Hybrid – 50% office based) Salary: £70,000–£85,000 + 20–40% bonus + benefits Gravitas has partnered with a well-established London Market insurance organisation to recruit a Senior Data Analyst into its growing Data Analytics team. This is a newly created role and a key hire as the business evolves its analytics capability from platform delivery to commercially embedded insight. London Market experience is essential. The Role Reporting to the Data Analytics Manager, the Senior Data Analyst will be a hands-on individual contributor and the most senior technical analytics hire in the team (currently three Data Analysts). The role sits as an intermediary layer between the Data Analytics Manager and more junior analysts, providing technical leadership, mentoring and driving best practice—without direct line management responsibility (initially). This position will focus on embedding analytics into underwriting, claims and exposure management decision‑making, moving the function away from isolated reporting and toward value‑added, business‑partnered insight. Key Responsibilities Business Partnering & Value‑Added Analytics • Act as the senior analytics business partner for one or more underwriting classes, identifying opportunities to improve pricing, portfolio steering, renewal decisions and exposure management., • Translate open‑ended commercial questions into clearly scoped analyses and Power BI dashboards., • Work closely with underwriting, claims and wider business teams to identify automation and efficiency opportunities., • Identify practical ways to enhance analytics workflows using AI tooling (e.g. LLMs, agentic tools for exploration, code generation, documentation and insight generation)., • Apply and embed analytics development standards including peer review, documentation, testing and production sign‑off., • Lead by example on Power BI engineering discipline, using PBIP / TMDL formats, Git‑based version control, branching strategies and pull requests., • Contribute to Power BI workspace governance, including Dev/Test/Prod separation, deployment pipelines, dataset endorsement and access control., • Coach and mentor Data Analysts on SQL, DAX, data modelling, visual design and analytics engineering best practice., • Partner closely with Data Engineering to influence curated data models and semantic layers., • Deliver complex analytics initiatives end‑to‑end, from scoping and estimation through to handover and review., • Operate within an Agile framework, contributing to backlog prioritisation, epics and user stories. Skills & Experience Essential • 5–10 years’ experience in data analytics or BI, including at least 2–3 years within a Lloyd’s syndicate, managing agent, London Market broker or specialty (re)insurer., • Advanced SQL with experience across the Azure data stack (Data Factory, Synapse / Fabric, SQL‑based semantic layers)., • Advanced Power BI skills: star‑schema modelling, advanced DAX, Power Query / M, performance tuning, RLS and deployment pipelines., • Strong understanding of Power BI engineering and governance, including PBIP / TMDL and Git‑based workflows., • Proven experience conducting peer review and QA of analytics assets., • Excellent stakeholder communication skills, including presenting to underwriting teams., • Python for data analysis (e.g. pandas, notebooks) and ability to collaborate with Actuarial and Data Science teams., • Practical experience using AI / LLM tooling within analytics workflows (e.g. Copilot for Power BI / Fabric, agentic assistants, code‑generation tools)., • Experience with Microsoft Fabric, dbt, Azure DevOps / GitHub Actions and data‑quality tooling., • Actuarial or actuarial‑adjacent background.

As a User Experience Designer you will: • Use different techniques to identify and understand users and their needs, so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs., • Design accessible and impactful products and services for some of our public and private sector clients., • Employ a wide range of skills, interviewing users, creating detailed plans, understanding and extrapolating data, facilitating workshops, presenting research findings and more, • Visualise, articulate and solve complex problems and concepts, and make disciplined decisions based on available information and research evidence., • Apply technical knowledge and experience to create or design interactive prototypes, both products and services., • Understand and resolve design-centric disputes across varying levels of complexity and risk., • Lead and guide teams, setting the pace, ensuring teams are delivering., • You can work in a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid Agile delivery., • Communicate effectively across organisational and technical boundaries, understanding the context and making complex and technical information simple and accessible for non-technical audiences. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: • Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events., • Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. We'd love to meet someone with: • Grounding in user-centred design, from concept to final delivery. Knowledge of which tools, process or methods to use and how to bring an agile delivery team along with you., • Evidence of Working with User Centred Design colleagues to synthesize insights and act on the outcomes., • You will already have SC (Security Check) Clearance., • Experience working with Government Digital Service (GDS) service standards, using GDS design principles, • Experience working with relevant accessibility standards and legislation, such as the Web Content Accessibility Regulations (WCAG), • Experience using a range of design tools such as Figma, Sketch, Adobe XD, Invision Studio, Axure etc., • An empathetic approach and ability to listen to the needs of technical and business stakeholders, and interpret them in a way that is clear for both audiences., • Ability to present designs and justify decisions you’ve made using an evidence-based approach., • Proven ability to create high-quality, compelling design concepts and artefacts such as personas, service maps and wireframes., • Understanding of what good digital services look like and how to design in an inclusive, accessible way., • Experienced in rapid paper and digital prototyping., • Ability to build prototypes using code to create dynamic prototypes using HTML, CSS and Javascript., • Certifications in accessibility (CPACC, WAS, CPWA) or working towards, • Experience testing and auditing assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS

About CGTN Europe CGTN Europe Ltd. is an international media organisation whose mission is to increase cross-cultural understanding and reflect the multipolar world by highlighting emerging stories and perspectives. From state-of-the-art studios in West London, it produces award winning, multimedia content for a global audience of hundreds of millions across social media and linear television. Specialising in current affairs, science and technology, business, and general news, CGTN Europe works with journalists across the continent and beyond to unearth and explore powerful stories. CGTN Europe is part of the China Media Group the world’s biggest broadcaster. Background to the role: The role sits in the CGTN Europe Digital team. In this role you will work as directed to fulfil the editorial mission across multiple platforms. In general, you will be required to manage publishing of content on various social media channels and other platforms, writing, video editing and gathering voices as well as creating social media posts. You will also be involved in identifying, researching, producing and/or publishing news stories in video or text. Job objectives: • Plan, schedule and post content on CGTN’s social channels to achieve maximum impact and fulfil team objectives, • Produce daily multimedia news or feature content for television, CGTN.com and CGTN Europe and various social media platforms., • Manage the publication of content produced by other members of the team and adapt content created for other platforms such as television., • React to data around user behaviour to optimise content for the best performance on each channel, • Train new or existing employees and support them where required. Act as a role model and ambassador across the newsroom., • Adhere to CGTN editorial policies, while producing content that is creative and engaging for a global audience., • Produce copy and content and be part of strict approvals process from content creation to copy editing and final approval before publishing., • Keep on top of trending stories and contribute ideas to improve coverage on a given topic or event., • Perform Facebook Lives or pieces to camera and interview guests either live or as part of a pre-prepared package., • Identify the best formats for telling a story and make use of them according to deadlines and priorities., • Demonstrate strong knowledge and proficiency in the latest digital technology and systems across websites and social media platforms., • Thrive under pressure, and be prepared to adapt as circumstances change., • Be able to work irregular hours and an extended schedule as the news cycle demands., • Excel at work within a culturally and ethnically diverse staff., • Build relations across teams and support business priorities Essential: • Degree in Journalism, Communications or related field or equivalent experience, • 2+ years’ experience in digital journalism, preferably with an international broadcaster., • Extensive knowledge of current events, culture, sport, fashion and/or geopolitics and international relations, especially Europe & Asia, • Video editing, scripting and clean, accurate article writing, • In depth understanding of social media both as a source of stories and an output platform, • Awareness of journalism ethics and legal principles, • Ability to form contacts and use them to discover and inform story reporting Equal Opportunities CGTN Europe Ltd. is committed to achieving a working environment which provides equality of opportunity, value, and respect, regardless of race, religion or belief, national origin, marital or civil partnership status, maternity or pregnancy, sexual orientation, age, disability, gender or gender reassignment or any other protected group status. Our diverse employees individually contribute to CGTN Europe’s programming, live output and across a range of online platforms and podcasts. We continue to encourage talented people from all backgrounds to apply to our roles and to welcome into our company.

Frontend Developer (Vue.js) - London - 3 days per week in office - Med-Tech - up to £75,000 p/a Christopher Ali have partnered with an innovative Med-Tech company who are using cutting edge AI decrease bottlenecks in modern medicine. The are looking for a front-end developer with strong experience building modern web interfaces using Vue.js who can bring strong UX judgment to complex, data-heavy workflows. Previous experience working in life sciences or med-tech highly beneficial. Hybrid working with a minimum 3 days in the office required (London). Day to day : • Design and build core front-end components in Vue.js, forming the foundation of the user interface., • Apply strong UX judgment to balance clarity, usability, performance, and speed in an early-stage product., • Integrate front-end components with back-end APIs, collaborating closely with back-end engineers to ensure clean, reliable data flow., • Build reusable, scalable UI components, with performance, accessibility, and maintainability in mind., • Influence product and UX direction, having a meaningful voice in how the platform evolves. Skills Needed : • 3 + years front-end experience in a commercial software environment., • Strong experience building modern web interfaces using Vue.js., • Degree in Computer Science or a related field. Exceptional hands-on experience can substitute., • Solid knowledge of JavaScript and/or TypeScript, HTML, and CSS., • Experience integrating front-end applications with back-end APIs., • Strong UX instincts for complex, data-rich products, even without a dedicated design function.

Overview Limesharp is an award-winning, creatively led digital commerce agency who creates bespoke solutions for fashion, beauty & lifestyle brands for the likes of Paul Smith, Creed, Anya Hindmarch, Nobody’s Child, Ellis Brigham John Smedley and many more. We are a global team of designers, developers, strategy experts, and project managers, our mission is to redefine the future of digital commerce. We believe that digital success is led by creating unforgettable experiences that build an emotional bond between customer and brand. As an Ecommerce Product Owner, your responsibilities will include defining the scope and feature requirements and supporting the overall execution of eCommerce projects. You will act as a bridge between the Solutions, Project Management, Design and Development Teams by defining the product vision, writing user stories and acceptance criteria. You’ll work closely with solution architects, project managers, designers, developers and client stakeholders, ensuring the final product meets business requirements, while maintaining high standards of quality, accessibility and user experience. Role & Responsibilities • Translate business requirements into clear user stories, technical requirements and acceptance criteria., • Collaborate with Solutions, Development, Creative and Project Management Teams to scope, define and deliver new features., • Participate in key stakeholder meetings and workshops to understand the scope of work and requirements., • Participate in agile ceremonies including spring planning, design to development handovers, backlog refinement and sprint retrospectives., • Work closely with Solution Architects to design scalable and maintainable solutions., • Define the structure for tasks & deliverables that can be followed throughout all of the agency projects., • Ensure compliance with the key regulations and standards (e.g, performance, Core Web Vitals, security, accessibility, user experience)., • Clearly communicate product progress & risks to the project teams when required., • Use AI tools to draft, refine and structure user stories, acceptance criteria and technical specifications, reducing manual documentation overhead., • Write acceptance criteria in structured, testable formats (e.g. Gherkin/BDD) that feed directly into automated test pipelines, enabling continuous quality validation., • Own the spec-to-test pipeline in collaboration with QA and development, ensuring every specification has corresponding automated coverage before features are released. Core Skills • You have a strong knowledge of eCommerce platforms (e.g Shopify, Centra or similar)., • You have 3-5 years of product owner experience, with a proven record of eCommerce and digital project execution., • You have experience with project management tools such as ClickUp, Asana, Jira., • You have a strong understanding of overall eCommerce architecture including frontend, backend, system dependencies and third party integrations., • You have managed both delivery of client facing design-led features and backend integrations including order management & ERPs, payment gateways, marketing and personalisation platforms., • You have worked with API-driven architectures and headless eCommerce solutions., • You are a team player and enjoy collaborating with other members of the team, as well as resources based out of the UK., • You are able to work on multiple projects simultaneously., • You have a strong attention to detail., • You have excellent verbal and written English., • Familiarity with BDD methodologies and tools (Gherkin, Cucumber, or similar)., • Experience using AI tools (e.g. Claude, Copilot or similar) to accelerate specification and documentation work., • Understanding of how acceptance criteria map to automated test scripts (Playwright, Cypress or similar). Details & Benefits This is a full-time position with the possibility to work remotely in the UK time zone. Our London team is embracing hybrid work and goes to the office 2 to 3 times a week. Remote workers will be expected to join our London team for workshops and key client presentations. • Apple MacBook Pro., • 25 days of holidays annually, plus birthday off., • Early finish on Friday., • Remote work., • Training and event budget allowance., • Free Mental health support through Spill., • Social events online and in-person travel permitting., • Discounts from our client portfolio., • Private health insurance through Vitality (UK only). Interview Process We will invite selected candidates to a first interview (30–45 minutes) with the Head of Client Success and Head of Development, where we’ll cover introductions, relevant experience, and questions. If successful in the first interview, you’ll be invited to participate in the second and usually a final stage, which will involve creating a short presentation in response to our task, which will help us assess your experience and product management skills.

🚨NEW OPPORTUNITY‼️ Role: Front of House Receptionist Location: Highgate, London Proper Recruitment have a fantastic front of house receptionist opportunity that has just come available in Highgate, London for a successful law firm 📈🔝 Responsibilities • Managing the reception area and meeting rooms to support a smooth running of the office., • Greeting clients in a friendly, professional manner and offering them refreshments ahead of their meetings., • Dealing with mainline calls and new enquiries., • Carrying out the postal duties., • Providing ad hoc administrative support to a team of solicitors; using our legal case management system to generate client invoices and record payments., • Creating new user accounts and requesting deeds on the Land Registry portal., • Preparing and posting property deeds to clients., • Archiving closed client files using Microsoft Excel., • Replenishing office supplies., • Raising office maintenance queries to suppliers or the Office Manager as appropriate., • Liaising with the IT Support team to resolve technical queries. Qualifications • Must have previous experience working in an administrative or customer service role., • Must have A* - C grade GCSE’s and A Levels. A 2:1 degree is desirable but not essential. Requirements • Excellent oral and written communication, interpersonal, organisational, and administrative skills., • Be resourceful, proactive and apply initiative to problem solve., • Able to confidently liaise with clients, third parties and suppliers., • Pay attention to detail., • Proficient with Microsoft Outlook, Word, and Excel., • Experienced at multi-tasking, dealing confidential documents, and taking responsibility for managing and effectively prioritising workload., • Must thrive in a busy, team-oriented environment. Salary • Circa £26k- £29k 🤑 Tenure • Full-Time Office Based Role Any enquiries can also be directed to or by phone – 0208 057 4047

About Us At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and were recently named Microsoft’s #2 enterprise partner for driving advanced agentic AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business challenges. Award-winning and innovation-driven, we are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role The Microsoft D365 Supply Chain Consultant is part of the Consulting Team, reporting to the Head of Consulting. The role is a client facing position, delivering industry leading Microsoft Dynamics solutions. The D365 Supply Chain Consultant will have a strong Supply Chain and Dynamics background to deliver the successful implementation and maintenance of our clients D365 solutions. You will need a demonstrable history of consultancy experience as this role will entail continuous interaction with clients and project teams. Your experience and knowledge of D365 solutions and associated business processes combined with an appreciation of associated technologies are imperative to support your role at Ingentive. This is a varied and demanding role involving all aspects of implementing Dynamics solutions from pre-sales work through the project life cycle to go-live and on-going support. Your involvement with clients will include off-site and on-site work and you will be encouraged to develop your Dynamics knowledge and achieve relevant certifications. Essential Expertise: • 5+ years of supply chain experience, • Previous experience of D365 F&SCM, • Required to demonstrate credibility with the client and quickly understand how our products will add value to our services, • Proven consulting experience, • Good listening skills, with the ability to quickly resolve problems, action solutions with the ability to work under pressure, • Understanding and assimilating information from various sources, • Being able to recognise and deal with conflict or sensitive situations, • A clear ability to organise your own time and resources, and execute daily, • Commercial awareness and total dedication to delivering maximum return on investment for our clients, • Self-motivated and driven to achieve professional success in a team based consulting environment., • Demonstrated experience implementing the finance functionality within D365 (including project accounting and inventory valuation), • Experience designing and coordinating multi-site or multi-national implementations, • Microsoft D365 accreditation, • Maintaining industry specific knowledge to help our clients follow best practise processes., • Fluency in English both written and verbal. Responsibilities: On a daily basis your varied role will include, but will not be limited to: • Delighting our clients with exceptional customer service, • Demonstrate awareness around upselling and understanding of additional company capabilities, • Ensuring quality control of all your deliverables, • Be involved in Pre-sales assistance when required, • Clear and concise communication with Project Managers on project progress, • Effective communication with senior management as well as junior staff at our clients, • Implementation planning and the delivery of value added work, to scope, deadline and budget, • Running client workshops on business processes, business requirements and system design, • Business and systems analysis and documentation, • Product design and gap analysis to standard product functionality, • Production of design, system, user and procedural documentation, • Application configuration and setup, • Provide system training to both internal and external clients, • Development and delivery of testing strategies, • Assist others in the team to grow and build their skills, • Recommends actions that are consistent with Ingentive’s values, objectives, and goals, • Must possess good organisational, presentation and facilitation skills., • Exercises strong business judgment supporting Ingentive’s strategy and vision, • Always demonstrate a desire for excellence in everything you deliver Quality Measures Your performance will be measured against the achievement of targets, against the objectives and responsibilities listed above, and against the following standard criteria: • Consistent positive client feedback relating to project work., • Achieving objective targets set in monthly one to one reviews, • Completing high quality self managed tasks on time and to budget, • Maintaining great communication with clients and the team, • Adherence to Ingentive quality standards and assurance, • Maintain knowledge of the Dynamics product and understand road map items, bringing new knowledge and features in to use at the earliest opportunity., • Maintain and certify on Dynamics, AI and PowerPlatform technologies., • Behaviour in line with the company values. Teammates’ benefits: • Bonus Schemes, • Life Assurance, • Private medical cover, • Group income protection, • Great Company Pension, • Enhanced Sick Pay, • Enhanced Family Leave Pay, • Volunteering Leave, • Teammate recognition scheme, • Loyalty award scheme, • 24/7 access to EAP including Wisdom AI app, • Access to Bright Exchange Online marketplace, • Remote working with the option to work from our Central London Office Our Purpose and Values Vision - Empowering enterprises to their full potential with intelligent Microsoft solutions Mission - To create frontier enterprises Values – Passion, Performance, Partnership Successful applicants must have the right to work in the UK and a basic DBS check is required for this position. Ingentive are committed to equality of opportunity, diversity and inclusion. We welcome applications from all suitably qualified candidates. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Catering Manager Contract: Government Location: London, SW1A 2NN Hours of work: 40 (Monday - Friday) Contract Type: Permanent We are seeking a Catering Manager to lead and manage the food provision within the Net Zero department, overseeing a staff restaurant alongside a hospitality business centre. The hospitality offer caters for up to 300 covers and includes a mix of buffet-style food and sandwiches, requiring a strong focus on quality, service and operational control. Job Description We are looking for an individual who is confident engaging with Senior Government Officials while also being hands-on and comfortable working in the kitchen when required. This role requires both front-of-house and back-of-house experience, with responsibility for the strategic planning, growth and profitability of the catering operation. Key Responsibilities • Organise and control all aspects of the catering operation, including strategic planning for business growth and profitability., • Manage, direct and support catering staff to ensure efficient and effective delivery of all services., • Build, maintain and enhance effective working relationships with internal teams, the client and external stakeholders., • Set, manage and review contract objectives and targets, producing and delivering a Business Plan for the operation., • Plan, allocate and monitor work to ensure objectives are achieved by self and the wider team., • Lead on recruitment, training, development and succession planning for key roles within the contract., • Ensure full compliance with food safety, operational, HR and company policies and procedures., • Create and maintain a healthy, safe and secure working environment in line with all Health & Safety legislation. Professional and Personal Competencies/Qualifications • Proven experience in hospitality food production and catering operations., • Level 3 Food Safety qualification., • Front-of-house and back-of-house experience, with the ability to cover kitchen operations when required., • Ability to work unsupervised and lead catering operations confidently., • Strong people management skills, with the ability to guide, motivate and engage a team., • Clean, well-presented and professional at all times., • Pleasant, engaging manner with the confidence to interact with senior stakeholders. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing

Product Manager – Digital Product Management, International Card Shop Description As a Senior Associate Product Manager for our financial banking client, you will support the Product Manager in delivering experience optimizations, new product launches and key capabilities that power the International Shopping experiences, with a focus on our key International markets. Responsibilities • Drive incremental acquisitions by executing the roadmap for our International prospect acquisition websites, • Discover opportunities and work with internal teams to identify opportunities to increase value for our channel through their products, • Prioritize and manage items in the product backlog, with a focus on efficiency and profitability, • Work with the Product Manager and Marketing to support the site strategy and help deliver business priorities on site, • Perform root cause analysis around issues, defects, and stakeholder concerns, • Discover the “why” around stakeholder requests for new features and work with partners to determine tech feasibility, priority and business value, • Monitor digital trends and technologies to plan the next generation of digital acquisition tools, • Write feature epics, user stories, sending release notes and documenting product functionality, • Work with partners across the U.S. and International markets; you will be building relationships and coordinating efforts around the world What we value • Desire to be a great product manager; have a passion for digital products and the constantly evolving digital landscape, with a focus on the customer, capability building and technical implementations, • Analytical mindset; help direct our development efforts by utilizing available data and competitive analysis, • Meticulous attention to detail written and verbal communication, work documents and tickets, • Team player mentality; bring teams and partners together to coordinate and align on initiatives Minimum required skills • Significant experience required working as an Associate/Senior Associate Product Manager within a digital product software development team, • Prior and relevant experience managing end to end software execution within an agile environment for a digital product, • Proven experience working within a complex and geographically dispersed stakeholder environment, • Demonstrated ability to effectively collaborate and build relationships across enterprise levels, • Demonstrated ability to articulate business requirements into user stories and translate technical specifications into business digestible instructions and guidelines, • Significant experience of building customer focused experiences and/or scalable global platforms is critical, • Excellent written and verbal communication skills with good attention to detail, • Highly organized, self-starter, comfortable working in white space with minimum oversight, • A strong communicator with a high level of accuracy, clarity and succinctness, • An ability to work in a deadline driven environment with a fast pace and changing needs Desirable & highly preferred skills • Scaled agile processes & principles to effectively collaborate & prioritize in conjunction with other product partners, • Design thinking processes & methodologies to iteratively ideate, identify customer problems and creative innovative solutions to prototype and test, • Strong familiarity with tools such as Jira and Rally., • A keen interest and understanding of research, data, and analytics, • Experience in matrix organizations and cross-functional environments, • Experience managing multiple stakeholder objectives

Title: Mandarin Speaking Brand Marketing Growth Manager Location: London, United Kingdom Employment Type: Full-time Working Hours: Office-based, Monday to Friday, 9:00am – 6:00pm Industry: Real Estate / Property Advisory Visa Sponsorship: May be considered for suitable candidates Salary & Package • 25 days annual leave + UK Bank Holidays Role Overview The Mandarin Speaking Brand Marketing Growth Manager is responsible for driving brand awareness, customer engagement, and market growth within the real estate and property advisory sector. This role focuses on developing and executing integrated marketing strategies across both UK and Chinese digital platforms, supporting brand positioning and business expansion. The role combines brand strategy, growth marketing, digital campaign execution, and Chinese social media operations, including Xiaohongshu (RED) and WeChat Official Accounts. It is well suited to a commercially minded marketing professional with strong execution capability and cross‑market experience. Key Responsibilities Brand & Marketing Strategy • Develop and execute brand and growth marketing strategies aligned with overall business objectives, • Ensure consistent brand messaging and positioning across all online and offline channels, • Plan, execute, and optimise integrated marketing and growth campaigns, • Drive customer acquisition, brand engagement, and lead generation initiatives, • Oversee digital marketing channels, including social media, content, paid advertising, and email campaigns, • Monitor campaign performance, analyse data, and provide actionable insights, • Manage and operate Xiaohongshu (RED) and WeChat Official Accounts, including content planning, posting, and optimisation, • Develop platform-specific content strategies aligned with brand tone and target audience, • Plan and create engaging posts, articles, visuals, and campaign content tailored to Chinese platforms, • Monitor engagement, follower growth, and content performance, and adjust strategies accordingly, • Conduct market and competitor research across UK and Chinese digital markets, • Work closely with internal sales, operations, and leadership teams to support business growth, • Coordinate with external agencies, KOLs, media partners, and suppliers where required Candidate Requirements Essential Requirements • Proven experience in brand marketing, growth marketing, or digital marketing, • Strong commercial awareness and analytical mindset, • Experience managing multi-channel marketing campaigns, • Excellent communication, organisational, and stakeholder management skills, • Hands-on experience operating Xiaohongshu (RED) and WeChat Official Accounts, • Strong understanding of Chinese digital marketing ecosystems and user behaviour, • Experience in property, real estate, lifestyle, luxury, or professional services industries, • Fluent English required; Mandarin Chinese is highly advantageous, • Bachelor’s degree in marketing, Business, Communications, or a related discipline preferred What’s on Offer • Competitive salary package up to £50,000, • Opportunity to lead brand and growth initiatives across UK and Chinese markets, • Exposure to international audiences and premium client segments, • Stable, office-based working schedule, • Supportive and collaborative professional environment, • Long-term career development opportunities, • Visa sponsorship may be considered for suitable candidates

Senior Full Stack Developer 12-Month Fixed-Term Contract | Hybrid Working (2 Days per Week in London) Competitive Salary plus generous pension and holidays A prestigious client is seeking an experienced Senior Full Stack Developer to join a high-performing technology team delivering innovative AI and automation solutions at scale. This is an exciting opportunity to work on a modern, cloud-native platform using cutting-edge technologies across backend services, integrations, and user-facing applications. You'll play a key role in shaping engineering standards, influencing technical direction, and delivering high-quality software within a collaborative Agile environment. The Role As a Senior Full Stack Developer, you will focus primarily on backend engineering using Go, while also contributing to modern React-based frontend applications. You'll work closely with developers, architects, and product teams to build scalable, secure, and observable solutions deployed through Kubernetes-based infrastructure. This is a hands-on senior engineering role ideal for someone who enjoys solving complex technical challenges, mentoring others, and driving best practice across software delivery. Key Responsibilities • Design, develop and maintain scalable backend services in Go, • Build modern frontend applications using React, • Develop APIs, integrations and event-driven services, • Contribute to CI/CD pipelines and cloud-native deployments, • Review code and champion engineering best practices, • Improve application performance, observability and reliability, • Collaborate within Agile delivery teams across multiple projects, • Support technical decision-making and continuous improvement Skills & Experience We are looking for candidates with strong commercial experience in: • Go / Golang backend development, • Full stack software engineering within Agile environments, • REST APIs, integrations and distributed systems, • React and modern frontend development, • CI/CD, Git and cloud-based delivery practices, • Docker and Kubernetes, • Code reviews, testing and engineering governance Experience with any of the following would be highly advantageous: • Microsoft Azure, • Python, • GitOps tooling (Argo CD / Flux), • Observability tooling (Prometheus, Grafana, OpenTelemetry), • AI/LLM-enabled applications, • Event-driven architectures and messaging platforms What's on Offer • Opportunity to work on cutting-edge AI and cloud-native technologies, • Hybrid working model with flexibility, • Collaborative, forward-thinking engineering environment, • High-profile programme of work with real organisational impact, • Competitive salary and benefits package If you are a passionate senior engineer looking for your next challenge within a modern technology environment, we would love to hear from you. Please send you CV to Laura at lramm@:itecopeople.co.uk Services Advertised are those of an employment agency

Do you enjoy keeping products flowing and operations running smoothly? Like working at the centre of the supply chain where your decisions directly impact availability and performance? Want to take ownership of supply planning and inventory for a premium, globally recognised FMCG portfolio? We’re looking for a Supply Chain Coordinator to join a high growth, international drinks business operating across EMEA. This is a hands on, operational role where you’ll take ownership of supply planning and inventory management, ensuring products are in the right place, at the right time, across multiple channels. The Company: This isn’t a slow moving corporate environment. It’s a fast-paced, commercially driven business behind a portfolio of globally recognised premium spirits brands, operating across international markets. With production rooted in heritage locations and distribution spanning on-trade, off-trade and grocery, the business manages a complex, end-to-end supply chain across EMEA. The culture is lean, collaborative and ownership driven. People here are trusted to take responsibility, challenge processes, and make things happen. The Role: Reporting into the Supply Chain Manager, you’ll be responsible for owning day-to-day supply planning and inventory coordination across the UK & Ireland market. You’ll act as the key link between production sites, warehouses and commercial teams, ensuring supply aligns with demand while maintaining accurate stock levels. This role is less about long-term strategic planning and more about execution, control, and problem solving in a live environment. Key Responsibilities: • Own short to mid-term supply planning, ensuring product availability across all channels, • Manage inventory levels, balancing service levels with stock holding, • Lead stock reconciliation, investigating and resolving discrepancies, • Coordinate with international production sites to track supply, lead times and inbound shipments, • Support and lead supplier reviews, driving accountability and performance, • Work closely with commercial teams to align supply with demand requirements, • Manage supply for promotional and value added packs, • Maintain accurate data and planning inputs within SAP and reporting tools, • Use Excel to analyse data, track performance, and support decision-making, • Identify risks proactively and take action to prevent service disruption What We’re Looking For: • Experience within supply chain, supply planning, inventory or logistics roles, • Background in FMCG or a fast paced product environment is advantageous, • Strong working knowledge of SAP (or similar ERP systems), • Confident Excel user (pivot tables essential, macros beneficial), • Highly organised and process-driven, with strong attention to detail, • Proactive mindset, able to spot issues early and take ownership, • Comfortable working autonomously in a lean team, • Strong communicator, able to work across multiple stakeholders, • Naturally curious, someone who asks questions and challenges the status quo 📧 Interested? Click ‘Apply’ or message me directly to find out more. The Advocate Group is a leading recruitment partner to the FMCG, healthcare, and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy.

Workday Financials Manager Base Location: London/Manchester The Powered Connected Technology team is a community of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The team use their functional knowledge and experience (e.g. Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa, SAP) to lead and deliver client programmes, to support pre-sales activities and to develop improvement and extensions to the Powered Enterprise model. KPMG are growing their Powered Connected Technology team to meet an ever-increasing demand for our market leading services and are seeking technology management consultants with relevant expertise and experience. The Person • Recognises the importance of continuous self and team development and actively strives to achieve this., • Helps others to understand how their work contributes to the overall success of an engagement and the wider firm, • Builds strong global relationships and actively seeking out the global network’s best experts to address client needs, • Communicates compelling and well thought out solutions to complex problems, • Builds constructive working relationships across different teams, functions, countries or cultures, • Fosters a sense of self belief and confidence in others, • Seeks to understand other’s motivations, • Supports others to make brave decisions Functional skills • Educated to degree level or equivalent., • An understanding of the key business issues/drivers that result in clients pursuing Finance transformation programmes (e.g. cost reduction, insight led improvement etc.)., • Experience of multiple industry sectors (e.g. Media, Services, Retail, Banking, Insurance, Local and Central Government etc.)., • Strong influencing skills, with the ability to land key decisions with senior leaders and key business stakeholders., • Experience of multiple Workday Finance ERP implementation project lifecycles, from presales, scoping and planning through to post go live support, as a Solution Architect., • Detailed knowledge of Workday Finance enabled end-to-end business process across Finance and Procurement., • A background in designing and delivering end-to-end business processes across multiple functional areas including Invoice to Cash (Receivables, Collection and Cash Management), Record to Report (General Ledger including Intercompany), Procure to Pay (Sourcing, Procurement, Payables and Payments), Acquire to Retire (Fixed Assets), Project to Result (Project Management and Project Accounting – Costing and Billing), within Workday Finance., • Broad knowledge of other Workday product sets like HR and Payroll solutions, • An understanding of the functional, application and technical architectural elements of an Workday Finance programme., • Experience of operating and implementing in a cloud environment and understanding the impacts of implementing and operating on the cloud versus on premise., • Understanding of an Workday Finance delivery lifecycle using Workday’s methodology or equivalent delivery method., • Experience of managing a team of 10+ colleagues, including client and third parties., • Experience in planning and estimating Workday Finance programmes., • An appreciation of the influence of user experience-based design e.g. Personas, user journeys and how this can be used to augment a solution. Professional skills • Strong documentation, reporting and presentation skills in both a virtual and in person mode., • Well-developed analytical skills and the ability to provide clarity to complex issues, and synthesise large amounts of information, • Experience producing project deliverables (business requirements, functional specs, configuration document, process flows, use cases, requirements traceability matrices etc.), • Strong Microsoft Office skills particularly Excel, PowerPoint and Microsoft Projects, • Strong interpersonal, team building, organisational and motivational skills, • Fast learner with an ability to get up-to-speed in a short space of time, • Ability to convey ideas and recommendations in a clear, compelling and succinct way in written and verbal communications, • Good attention to detail and an ability to analyse and use data in decision making, • Strong organisational and multitasking skills with ability to balance competing priorities, • Experience identifying, diagnosing and resolving issues independently; taking initiative even under unfamiliar or ambiguous circumstances, • Anticipates need to re-prioritise; can shift gears and comfortably makes decisions based on new information Our Locations: We are open to talk to talent across the country but our core Tech hubs for this role are: • London Canary Wharf, • Manchester, • Birmingham, • Leeds This position will largely be based from London or Manchester With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Tech and Engineering we have a range of divisions and specialisms. Click the links to find out more below:

About the Company: Prema Cognition (PREMAZ) is a health technology company developing tools for the early detection and monitoring of cognitive decline and dementia. Founded by medical doctor Julia Cooney and developed in collaboration with the University of Cambridge Memory Lab, PREMAZ aims to shift dementia care from late-stage treatment to earlier detection and prevention. Our core product is a precision memory assessment, a scalable digital cognitive test designed to detect subtle changes in cognitive function and track them over time. PREMAZ works with a range of partners across healthcare and research, including neurology and GP clinics, longevity clinics, pharmaceutical and biotech research organisations, and care providers such as nursing homes and assisted living facilities. PREMAZ is venture-backed and recently closed its first external funding round to support the next phase of product development and clinical partnerships. The Role We are looking for a Product & Customer Operations Manager to sit at the centre of the company and act as the bridge between our customers and engineering team. The primary focus of this role is product management and delivery coordination, ensuring that customer insights are translated into product improvements and that the engineering team remains aligned. You will help prioritise feature development, coordinate product delivery, and support the ongoing evolution of the PREMAZ platform. A secondary part of the role involves working with customers using the platform, helping gather feedback, troubleshoot issues when needed, and ensure successful deployments. These interactions will play an important role in informing product decisions and identifying opportunities for improvement. This is a high-ownership role in an early-stage startup, where you will have significant influence over how the product evolves. The role would suit someone currently working in product, product operations, or customer success who is ready to step into a role with more significant ownership and direct impact on the product. You will work closely with the founding team and engineering team to help shape how PREMAZ develops as we scale. Key Responsibilities Product Management • Translate customer feedback into product requirements and feature requests, • Maintain and prioritise the product backlog, • Work with the founders and engineering team to define the product roadmap, • Work closely with the engineering team to track feature development and delivery, • Help run sprint planning and ensure development priorities remain aligned with customer needs, • Act as the primary point of contact for product-related questions from customers and partners, • Support onboarding of new clinics and research partners, • Troubleshoot product issues and coordinate with the engineering team to resolve them, • Gather structured customer feedback and identify common requests or pain points. Your Background: • 4-6 years of experience in product management, product operations, or customer operations, ideally in digital health or healthcare technology, preferably within a startup or high-growth company., • Strong organisational and prioritisation skills, comfortable managing senior team members, • Ability to communicate effectively with both technical teams and non-technical users, • Comfortable interacting directly with customers and supporting product adoption, • Experience working with product management tools such as Jira, Linear, Notion, or similar., • Basic technical literacy (APIs, data structures, or coding experience), • Experience working in healthtech, digital health, or clinical software Nice to Have • Familiarity with agile product development, • Experience working with B2B SaaS products, • Technical proficiency, including coding experience or the ability to work directly with APIs, data structures, and software systems, • Background or interest in neuroscience, cognitive health, or healthcare innovation Why Join PREMAZ • Work on one of the most important challenges in healthcare: early detection of dementia, • Collaborate with leading researchers from the University of Cambridge, • Join an early-stage startup where your work will directly shape the product and customer experience, • Gain exposure to product development, clinical research, and digital health innovation, • Significant ownership and responsibility early in your career, with the opportunity to grow into a CPO role as the company scales Compensation & Benefits: • Salary: £45,000 + equity (0.2–0.7% depending on experience), • Flexible hybrid working, with 1-2 days per week in person at our office in Chiswick, West London, • Opportunity to travel across the UK and to the US to support clinic deployments and customer relationships

Footballco is the world's leading football media company, built for the next generation of fans. Our mission is to give fans more of the game by building football communities that entertain, inform, and inspire action. We cover everything in football from news and analysis, original reporting, and social media content, to web stores, video, podcasts, newsletters, and live scores. With over 1 billion video views per month, 100 million social followers globally, and a reach of 800 million across web, social, and video platforms, Footballco is the world’s largest football media company and one of the largest digital media companies in sport globally About the Role The Head of Programmatic is responsible for driving the growth and diversification of Footballco’s indirect revenue business by developing and implementing monetization strategies across programmatic advertising, social platform monetization, and content distribution revenue streams with the opportunity to develop new channels. This is a unique opportunity to lead revenue maximization strategies across FootballCo’s global portfolio of digital properties, social channels, video platforms, and partner distribution ecosystems. This role will oversee the analysis of revenue opportunities and the development of monetization optimization methods and tools across display, mobile, video, social and distributed content products. The Head of Programmtic will identify new commercial opportunities, optimize existing revenue channels, and lead long-term monetization strategy across multiple platforms and partners supported by a team of other monetization specialists. In this role, you will size revenue opportunities, build models, assist with implementation, analyze results, and strategize long-term outcomes. This position requires strong cross-functional collaboration with AdOps, Sales, Editorial, Product, Audience Development, Data and Finance teams to create a holistic monetization strategy across all platforms and revenue streams. You will be a highly motivated, commercially focused individual who is engaged at all levels of planning, execution and analysis, with the ability to navigate and explain the complex and rapidly evolving monetization, ad technology, creator economy and digital distribution landscape. This position is a critical mix of technical expertise, commercial strategy, operational leadership and analytical capability. As a key leader in the Revenue Operations team, this individual will directly impact Footballco’s global revenue growth and indirect monetization diversification strategy. What you'll be doing: • Own and innovate Footballco’s overall monetization strategy across programmatic, social monetization, content distribution revenue streams, etc., • Oversee programmatic yield management including floors, pricing strategies, partner prioritization and auction optimization to maximize overall revenue, • Develop and evolve monetization strategies across YouTube, Meta, TikTok, Snapchat and emerging social/video platforms, • Identify and grow new monetization opportunities through content syndication, licensing, distribution partnerships and platform revenue share programs, • Own relationships with monetization, platform and demand partners, ensuring strong commercial performance and ongoing innovation, • Manage, evaluate and analyze monetization performance regularly across all revenue streams, ad stacks and platform ecosystems, • Create analysis, reporting and forecasting models to support monetization and commercial decision-making, • Run regular A/B and monetization optimization tests to improve revenue performance and user experience, • Make business recommendations based on monetization and audience data analysis and communicate findings to senior management, • Work closely with internal teams including Sales, Revenue Operations, Product, Editorial, Audience and Social teams to guide monetization decisions through data-driven insights, • Contribute to business modelling, forecasting and strategic planning initiatives across revenue operations, • Work with internal and external partners to ensure access to the right tools, technology, features and reporting capabilities to support business growth, • Define, measure and evolve KPIs for the monetization function while continuously challenging legacy processes and solutions, • Provide analytical and technical leadership when evaluating new demand partners, monetization technologies and platform opportunities, • Stay informed on industry trends, platform changes, creator monetization models and evolving ad technology to ensure Footballco remains competitive and innovative What you have: • Minimum 5+ years’ experience in monetization, yield management, programmatic advertising or digital revenue operations, • Proven experience managing programmatic ad stacks and monetization ecosystems, • Strong understanding of social platform monetization including YouTube, Meta, TikTok and creator monetization models, • Experience working with content distribution, licensing or syndication revenue models is highly desirable, • Established experience with GAM, SSPs, DSPs and major programmatic platforms, • Strong Experience with header bidding implementation, optimization and maintenance, • Familiarity with monetization and yield reporting platforms (DataStudio, Datarama, Looker, Tableau etc.), • Excellent communication and stakeholder management skills with the ability to work cross-functionally, • Strong commercial mindset with the ability to balance revenue growth and user experience, • Strong analytical and problem-solving capabilities, • Ability to interpret large datasets, identify trends and uncover actionable insights, • Experience troubleshooting ad technology and platform integrations across multiple systems, • Exceptional attention to detail and ability to manage multiple priorities simultaneously, • Experience managing or mentoring team members is desirable, • Familiarity with HTML, CSS, JavaScript and JQuery is a plus, • Passion for digital media, sports publishing and emerging monetization trends is highly desirable Footballco is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, colour, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.

HR Operations & Change Analyst Financial Services Central London Onsite Competitive Our client is a well‑established global financial services organisation experiencing continued growth across the business. As a result, they are seeking an HR Operations & Change Analyst to join their HR function and contribute to the continued delivery of operational excellence. The role will play a key part in driving automation, enhancing data quality, and leading structured change initiatives designed to improve user experience and increase capacity within HR. This position offers a blend of analytical work, hands‑on operational delivery, and change management within a fast‑paced, high‑performing professional environment. Responsibilities: • Conduct detailed current‑state assessments of HR operational processes, identifying opportunities to improve data quality, efficiency, controls and management reporting., • Partner with HR teams and senior business stakeholders to define user requirements and translate these into clear process and system design., • Develop and maintain high‑quality operational documentation, including process maps, standard operating procedures and decision frameworks., • Support data cleansing and migration activities from legacy or offline sources into core HR systems of record., • Coordinate with third‑party providers and internal technology teams to scope, test and deliver system and process changes in line with agreed timelines., • Lead change implementation activities, including communication, training and adoption planning, and track benefits realised through automation and process improvement. About you: • Early experience in HR Operations, HR Analyst or HR Business Management., • Experience supporting or delivering operational or process change within a team environment., • Exposure to system or technical change, including working with third‑party vendors., • Experience managing people data across spreadsheets, databases, or HR systems., • Ability to manage multiple priorities and deliverables concurrently., • Project management exposure; formal training is advantageous., • Strong academic background.

University of the Arts London (UAL) is looking for a Facilities Manager to join on a full-time, 12 months fixed term contract. UAL is a global leader in creativity, innovation, and invention across the knowledge economy. Comprising six renowned Colleges and four Institutes across London, UAL continues to shape the future of art, design, fashion, communication, and performing arts. In the 2025 QS World University Rankings by Subject, UAL is ranked 2nd in the world for Art and Design for the seventh consecutive year, reaffirming its status as a creative powerhouse. With a vibrant, multicultural community of over 20,000 students from more than 130 countries, UAL fosters an inclusive and dynamic environment that nurtures the next generation of creative talent. As part of the Estates Department, the Facilities Manager will line manage a team of Facilities Assistants and manage the delivery of our contracted services to maintain a secure and well-maintained campus environment. Key responsibilities include implementing and managing FM service strategies, overseeing daily operations such as cleaning, maintenance, H&S, and minor works projects and refurbishments. Additionally, they will collaborate with the Campus Manager to monitor and report on service partner performance against established SLAs and KPIs, ensuring alignment with organisational goals and fostering a culture of continuous improvement. The ideal candidate will possess excellent leadership, communication and interpersonal skills, along with a demonstrable track record of overseeing a range of Facilities Management operational functions and services within a similar environment. You will possess a proactive approach to problem-solving and customer service, as well as an understanding of Health & Safety regulations and compliance. Additionally, you shall hold proficiency in stakeholder management and should also be able to demonstrate the ability to foster positive relationships with both internal and external stakeholders. We're looking for someone with - • Proven experience in facilities management and strong team management experience., • Extensive experience in stakeholder engagement across multiple fields., • Experienced in representing Estates FM service operations at College meetings or similar (Building User Groups, College Health and Safety Committee and Project boards)., • Practical experience with using Helpdesk and CAFM software., • An IOSH Managing Safely qualification., • Excellent communication, customer service, and problem-solving skills. The Candidate Brochure can be viewed at UAL - Facilities Manager (CSM, Archway Campus) For a briefing discussion please contact our retained advisor Anna Kacprzak () at MRG. Applications should consist of a CV and covering letter and should be sent to Closing date for applications is 17th May 2026 UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Role: Full Stack Engineer Location: London (Hybrid) Contract: Perm We are a scaling fintech redefining how people interact with financial products. My client platform processes millions of transactions and serves a growing customer base across multiple markets and as they expand, they need engineers who are ready to grow with them. This is a hands on full stack role at the heart of the product engineering team. You will work across backend and frontend, owning features from initial design through to production, and collaborating closely with product and design to deliver experiences that are fast, reliable, and genuinely useful to there customers. They move quickly, we care about quality, and we give the engineers the autonomy to make meaningful decisions. About the role You will build and maintain backend services in NestJS and TypeScript, contribute to their React frontend, and play an active part in technical discussions that shape how their platform evolves. You will work in a team that values pragmatism over process they ship regularly, iterate quickly, and hold themselves to a high standard without getting precious about it. AI tooling is a genuine part of how the team works. We expect you to have developed your own workflow around these tools using them to accelerate delivery, improve code quality, and reduce friction across the development lifecycle. Requirement: • Over 4 years experience as an engineer, • Strong proficiency in TypeScript with practical experience building and maintaining backend services in NestJS, • Confident with React on the frontend, including component architecture, state management, and performance considerations, • Experience with PostgreSQL or similar relational databases, including writing efficient queries and managing schema changes in a live environment, • Working knowledge of AWS and modern deployment practices, including Docker and CI/CD pipelines, • User of AI for day to day tasks, • Strong communication skills and the ability to work effectively alongside product managers, designers, and other engineers, • Worked in industry with heavy compliance

Title: Technical Project Co-ordinator - Salesforce The Role A client in the services sector is seeking a Technical Project Coordinator to join the team for 6 months. You will act as the operational engine behind two high-priority workstreams, bridging technical delivery and business needs. Reporting into a technical or operations lead, your objective will be to ensure Salesforce initiatives and Jira backlogs are clearly defined, prioritised, tested, and delivered smoothly across multiple stakeholders. Responsibilities: • Own the end-to-end lifecycle of Jira tickets across multiple workstreams, ensuring clear status, prioritisation, and next steps, • Act as a Salesforce systems specialist, supporting users with troubleshooting, configuration issues, and feature understanding, • Monitor backlog health, identify blockers, and proactively drive items toward resolution, • Serve as the primary point of contact for business requestors, clarifying requirements and managing expectations, • Lead User Acceptance Testing (UAT) for new features and fixes, validating alignment with business requirements, • Translate technical concepts into clear, accessible language for non-technical stakeholders, • Coordinate effectively between business teams and technical delivery teams in an agile environment, • Ensure requests are complete, actionable, and ready for development before work begins Requirements: • Proven experience working with Salesforce (Lightning preferred), including troubleshooting permissions, layouts, and logic issues, • Strong experience managing Jira backlogs, queues, and workflows in high-volume environments, • Demonstrated technical problem-solving mindset with the ability to learn new systems quickly, • Excellent communication skills, with confidence engaging both technical and non-technical stakeholders, • Strong attention to detail and ability to identify gaps or missing criteria in requirements, • Experience in technical project coordination, systems administration, or similar hybrid roles Details: • Start date: ASAP, • Duration: 6 months, • Day rate: Up to £134 PAYE P/D, • Location: London ~ Hybrid

As data engineer, you will contribute to the development of a robust, validated and easily accessible data foundation instrumental in facilitating new analytical workflows and applications. About us Hexegic are a leading technical consultancy providing agile multi-disciplinary teams to high performing organisations. The company promises exciting, engaging and rewarding projects for those that are keen to develop and build a successful career. Core Responsibilities • Establishing new data integrations within the data foundation, • Conduct ETL activities as conducted by SMEs, • Configuring connections to other datasets within the data foundation, • Collaborate with SMEs to create, test and validate data models and outputs, • Set up monitoring and ensure data health for outputs What we are looking for • Proficiency in Python, with experience in Apache Spark and PySpark, • Previous experience with data analytics softwares, • Ability to scope new integrations and translate user requirements into technical specifications What’s in it for you? • Base salary of £70,000-£80,000, • £5000 a year professional development budget, • Wellness program, • 25 days annual leave, • Hybrid working arrangements Please note that successful candidates must be eligible for UK security clearance

Location: Nottingham or London (Hybrid Working) Job Type: Full-time, Permanent Salary: £65,000 A forward-thinking technology organisation is seeking a Product Designer to join its Product and Innovation team. This is an exciting opportunity to help shape new digital products from the ground up while also influencing the evolution of an established product portfolio. You’ll work at the intersection of user experience, innovation, and complex data challenges - transforming ideas into intuitive, scalable, and user-focused product experiences. The Role As a Product Designer, you will play a central role within an innovation-focused team responsible for exploring, validating, and scaling new product concepts. You’ll collaborate closely with Product Managers, Product Owners, and Engineering teams to create wireframes, user journeys, prototypes, and design systems that support both greenfield innovation and enhancements to existing platforms. This role combines strategic product thinking with hands-on UX/UI execution and user research. What You’ll Be Doing: • Translating early-stage concepts into intuitive UX flows, wireframes, and interactive prototypes., • Designing and iterating user experiences based on testing, feedback, and experimentation., • Supporting greenfield product development from ideation through MVP and beyond., • Collaborating with Product Owners and Engineers to improve and expand existing products., • Conducting user research and usability testing to validate product decisions., • Creating scalable UI components and contributing to evolving design standards., • Supporting consistency across the wider product portfolio through design systems and patterns., • Participating in collaborative problem-solving sessions with technical and non-technical stakeholders. Essential Skills & Experience: • 3+ years’ experience in UX/UI or Product Design roles., • Strong portfolio demonstrating user journeys, prototypes, visual design, and concept development., • Proficiency using Figma for wireframing, prototyping, and interface design., • Experience working in B2B or data-heavy environments., • Familiarity with user research methodologies and experimentation techniques., • Experience using collaboration tools such as Confluence, Miro, or Lucid., • Strong communication and stakeholder engagement skills. Desirable Experience (Not Required): • Experience within the energy, utilities, or data platform sectors., • Exposure to innovation-focused or experimentation-led product teams., • Experience contributing to design systems or scalable product standards. Who You Are: • Curious and user-focused, with a passion for solving complex product challenges., • Comfortable operating in fast-moving environments with evolving requirements., • Collaborative and confident working alongside technical and product teams., • Creative, but equally analytical when validating ideas and interpreting feedback., • Motivated by shaping products from concept through to delivery. What’s On Offer: • Opportunity to work on both greenfield innovation and established digital products., • High level of ownership and influence over product direction., • Collaborative and innovation-led team environment., • Exposure to technically complex, data-centric product challenges., • Flexible hybrid working and long-term development opportunities. If you’re a Product Designer who enjoys turning ambitious ideas into polished, user-centric experiences - and you want to work in an environment where innovation and experimentation are genuinely encouraged - this could be a fantastic next step.

Vice President of IT Operations - Enterprise Applications & Infrastructure • Based in London, • Permanent, Full-Time, • Salary: Competitive (depending on experience), • This role requires hands-on experience with Entrata - the property management software. A leading global organisation is seeking a Vice President of IT Operations to oversee three critical technology functions: Entrata application services, end-user support, and corporate IT infrastructure. This is a strategic leadership role requiring hands-on expertise in Entrata and strong IT project management skills to deliver operational excellence and drive innovation across enterprise systems. You’ll lead high-performing teams, collaborate with senior stakeholders, and ensure seamless IT service delivery across applications, infrastructure, and user support. Role & Responsibilities: Entrata Application Service Management • Build and lead a dedicated team to support the Entrata platform, ensuring high availability and performance., • Oversee the full application lifecycle: deployment, upgrades, incident resolution, and vendor coordination., • Define and implement SLAs, KPIs, and continuous improvement initiatives., • Align Entrata capabilities with business needs through stakeholder collaboration. End-User Support Leadership • Manage local end-user support operations, ensuring timely resolution of IT issues., • Develop and enforce support policies, procedures, and standards to enhance user experience., • Implement ITSM best practices and tools to streamline support operations., • Drive training and development initiatives for a high-performing support team. Corporate IT Infrastructure Oversight • Provide administrative oversight for IT infrastructure resources, including network, servers, storage, and security systems., • Coordinate with global infrastructure teams to ensure compliance, reliability, and scalability., • Support audits, risk assessments, and adherence to IT governance and cybersecurity policies., • Act as the local escalation point for infrastructure-related issues and projects. Key Skills & Experience: • Mandatory experience with Entrata platform (implementation, support, and optimization)., • Strong IT project management skills, including planning, execution, and stakeholder communication., • 10+ years of experience in IT operations, with at least 3 years in a senior leadership role., • Proven experience managing enterprise applications and end-user support teams., • Strong understanding of IT infrastructure, network systems, and cloud technologies., • Excellent leadership, communication, and stakeholder management skills. Preferred Skills: • ITIL certification or equivalent service management credentials., • Familiarity with global IT operations and cross-cultural team management., • Strong analytical and problem-solving abilities. Don’t miss this opportunity to lead enterprise-level IT operations and shape technology strategy within a dynamic organisation. Apply now with your most up-to-date CV!

Location: London (Hybrid) Engagement Type: Permanent Company: Albany Beck About Albany Beck Albany Beck is a consultancy dedicated to delivering tailored talent and operational solutions to our clients across Financial Services and beyond. We partner with top-tier financial institutions to deliver expert consulting and transformation services. Our collaborative approach places experienced professionals in high-impact roles, helping our clients to navigate complex challenges and realise strategic outcomes. Role Overview This role focuses on supporting full-cycle software implementation within the Salesforce ecosystem, with a strong emphasis on training, user adoption, and successful delivery. The position requires working across business and technical teams to translate requirements, deliver training, and ensure smooth implementation and embedment of systems. The individual will act as a key operational point of contact during implementation phases, helping to resolve issues, drive engagement, and ensure effective communication across stakeholders. Role Responsibilities • Create clarity, structure, and momentum in ambiguous environments, • Communicate effectively with business stakeholders, technical teams, and executives, • Translate technical requirements for development teams and deliver training to business (end users), • Develop training materials and deliver hands-on training sessions to stakeholders at all levels, • Act as the primary operational point of contact during implementation phases, • Manage and resolve issues, queries, and concerns related to implementations, ensuring timely resolution and clear communication, • Liaise with relevant business areas and teams to support successful delivery, • Support system adoption and embedment through effective training and engagement, • Use project tools such as Jira, Confluence, and MS Project Plan to support delivery, • Facilitate interactive learning sessions, manage discussions, and respond to stakeholder questions Required Experience & Skills • 5–8+ years’ experience in software implementation, training, delivery, system adoption, embedment, or similar roles, • Proven experience working on complex, multi-team implementations, • Proven experience delivering full-cycle software implementations, specifically within the Salesforce ecosystem, • Strong understanding of Salesforce functionality and platform capabilities, • Understanding of Salesforce configuration, including custom objects, workflows, security model, and data loading (advantageous), • Knowledge of Salesforce Automotive Cloud, Marketing Cloud, and Service Cloud (advantageous), • Exposure to Agentic AI (e.g. Salesforce Agentforce) (advantageous), • Proficiency in project methodologies such as Agile and Waterfall, • Experience using tools such as Jira, Confluence, and MS Project Plan, • Strong analytical, problem-solving, and organisational skills, • Ability to develop and deliver training content tailored to business needs, • Strong interpersonal and facilitation skills, including:, • Clear and engaging communication and presentation, • Ability to simplify and explain complex concepts, • Ability to manage discussions and facilitate interactive learning sessions

Our client is a retail/ecommerce brand with a nationwide presence is expanding its digital capability and looking for a skilled Digital Analytics Manager to lead insight generation across its web and mobile platforms. Serving millions of customers, the business is undergoing a digital transformation and needs a data-savvy individual to help shape smarter decision-making across teams. Role & Responsibilities: • Develop and own the digital analytics roadmap for both web and app environments, • Define key performance indicators (KPIs) and create dashboards to monitor user journeys, engagement, and conversion metrics, • Oversee the setup and optimisation of tracking using leading analytics tools like GA4 and GTM, • Translate complex datasets into clear, actionable insights for marketing, product, and user experience teams, • Partner with tech teams to ensure robust tracking and data quality across platforms, • Support testing and experimentation frameworks (e.g. A/B testing) and work on campaign attribution initiatives, • Enable internal stakeholders to make informed, data-led choices Ideal Candidate: • Hands-on experience with GA4 and Google Tag Manager implementation, • Confident working with large datasets; experience with cloud-based analytics tools such as BigQuery is valuable, • Comfortable presenting data findings to both technical and non-technical audiences, • Understands digital marketing performance metrics across channels like search, paid media, and social, • Familiar with visualisation tools (e.g., Power BI, Looker Studio), • Practical knowledge of SQL is a strong plus Benefits: • Pension contributions up to 8%, • Staff discounts across product ranges, • Enhanced policies for long-term service and leave, • Cycle-to-work scheme, • Flexible hybrid working options

Senior UX Designer – Banking & Finance We are seeking a Senior UX Designer with deep expertise in user research and banking & financial services to design intuitive, compliant, and customer‑centric digital experiences. You will lead research-driven design initiatives across complex financial products, working closely with product managers, engineers, business stakeholders, and compliance teams. This role requires someone who can translate complex financial concepts into simple, usable, and accessible experiences, grounded in strong research insights and validated through data. Key Responsibilities UX Research & Strategy • Lead end-to-end UX research activities including:, • User interviews, contextual inquiries, diary studies, • Usability testing (moderated & unmoderated), • Surveys, heuristic evaluations, and accessibility audits, • Define and execute research strategies aligned with business and regulatory needs, • Synthesize qualitative and quantitative data into actionable insights, • Create personas, journey maps, service blueprints, and research reports UX Design & Delivery • Design intuitive and scalable user experiences for:, • Retail banking, digital payments, lending, wealth management, or corporate banking platforms, • Produce high‑quality UX artifacts:, • User flows, wireframes, prototypes, and annotated designs, • Ensure designs meet accessibility (WCAG) and security/compliance requirements, • Collaborate with UI designers to ensure visual consistency and usability Banking & Domain Expertise • Apply strong domain knowledge of:, • Banking products, financial workflows, risk & compliance considerations, • Regulatory constraints (e.g., KYC, AML, data privacy), • Work effectively with legal, compliance, and risk stakeholders, • Balance user needs with technical, regulatory, and business constraints Collaboration & Leadership • Partner closely with Product Managers to shape product vision and roadmap, • Collaborate with Engineering to ensure feasible and high-quality implementation, • Mentor junior designers and researchers, • Advocate for user‑centered and research‑led design culture across teams Required Skills & Experience UX & Research Skills • 8+ years of professional UX design experience, • Strong command of UX research methods and mixed‑method analysis, • Proven experience leading research in complex, enterprise or regulated environments, • Strong storytelling and insight communication skills Banking & Financial Services Experience • Hands‑on experience designing for:, • Digital banking platforms, FinTech applications, or financial data-heavy systems, • Understanding of financial user journeys, security patterns, and compliance needs Tools & Methods • Proficient in:, • Figma, Sketch, Adobe XD (or equivalent), • Prototyping tools (Figma, Axure, Framer, etc.), • Research and testing tools (UserTesting, Maze, Optimal Workshop, etc.), • Familiarity with design systems and component libraries Soft Skills • Strong stakeholder management and facilitation skills, • Ability to influence decisions using research evidence, • Clear communicator, confident presenter, and collaborative team player About Us As part of the TCS Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience space. With a human‑first approach, we apply design, engineering, business strategy and subject matter expertise to deliver award‑winning iconic design and digital experiences for our customers. We pride ourselves in our ability to influence products at the highest level by delivering strategic ideas from inception to launch. We help our clients understand the context of their products, create a compelling vision for them and make these experiences a reality. We believe that together we’re stronger, that inspiration can come from anywhere and great ideas from anyone. The difference in our work comes from the diversity of perspectives, skills and backgrounds of our team.

Technical Business Analyst You’re someone who doesn’t just read complex specifications, you enjoy unpicking them. You cut through ambiguity, connect the dots, and turn complexity into clear, actionable outcomes. This is an opportunity to join a highly mission-driven product team working on complex, regulated systems that have a direct impact on real users. You’ll sit at the intersection of product and engineering, helping shape how critical features are understood, defined, and delivered. A key part of the role is taking incomplete or ambiguous requirements and turning them into well-defined solutions. You’ll be expected to step through user needs, system behaviour, and edge cases to fully understand the problem before proposing a clear path forward. This means not just interpreting what’s been asked, but identifying what’s missing, challenging assumptions, and ensuring the solution works from both a system and user perspective. You’ll work closely with engineers to define solutions, map data across systems, and understand how APIs and integrations fit together. At the same time, you’ll ensure that what’s being built aligns with real user workflows and delivers meaningful outcomes, not just technical correctness. This is a fast-moving, low-bureaucracy environment where decisions are made quickly and collaboratively. Work is delivered in days and weeks, not months, so you’ll see the impact of your contributions almost immediately. The team values clarity of thinking, strong ownership, and the ability to bring structure to complex problems. What You’ll Bring You don’t need to come from a specific industry, but you do need to thrive in complexity and take ownership of ambiguous problems. • Experience in a Technical Business Analyst or similar role within a complex or regulated environment, • Ability to take ambiguous requirements and break them down into clear workflows, user journeys, and system interactions, • Confidence stepping through both user requirements and system design to define a complete, well-reasoned solution, • Strong understanding of APIs and data mapping, you don’t need to code, but you understand how systems interact, • Ability to think beyond the technical task and consider user impact and real-world usage, • Strong communication skills across technical and non-technical stakeholders, • Comfortable working at pace and making decisions with incomplete information Most importantly, you take ownership of problems. You don’t wait for perfect requirements, you ask the right questions, structure the problem, and drive towards a clear, practical solution.

Our client is a global Oil trading company, based in Central London. Their core focus is the supply, marketing and trading of physical and derivative crude oil and refined petroleum products. We are looking for an experienced Risk Manager to lead and manage a small team who manage the risk for the supply and trading business, provide information to traders for what position to hedge, and provide information to management on PnL, VaR, market price risk position and credit risk. KEY RESPONSIBILITIES: Leadership: • Lead and manage the Risk Control department., • Advisory function for Risk Control relevant topics to the Executive Board, • Daily monitoring and reporting to management on limit utilisation and risk exposure, in particular regarding market price and counterparty risk in a quantitative manner (e.g. VaR and PFE)., • Scenario analysis, stress tests and back testing of pricing, market and evaluation models., • Assessment of long-term risks, especially in the context of yearly strategy development, new projects and M&As., • Position analysis and reporting for management defined metrics., • Maintenance of the risk rulebook, the risk procedure handbook, the annual plan and the trading mandates, as well as monitoring adherence to the guidelines defined therein, • Escalation of any limit breaches or violations of risk regulations and directives, • Approval of procedures regarding position modelling, valuation, and P&L calculation as well as of new products and instruments, enabling best-practice industry standards for all risk-related activities, • Steers complex functional tasks and broadly defined problems in trading areas with many touchpoints and interdependencies to traders, operators and finance. Situations regularly require adaptation or development of new solutions through analytical, interpretative, evaluative, creative and innovative thinking, as this is typically in trading., • A highly international role that manages processes or people for all risk control related tasks of oil trading located in Europe and Singapore, with dedicated resource responsibility for risk control team. Decides within area of responsibility in a complex and dynamic environment., • Involvement in the requirements for and the design and implementation of the ETRM including interfaces to neighbouring systems and support of the implementation of an integrated IT landscape, • Responsibility for testing risk functionality in case of IT system upgrades and new releases, • Responsible for the ETRM Super User function, • Leading digitalization and optimization of processes for the risk control team REQUIREMENTS: • Educated to degree level (or equivalent)., • Quantitative risk metrics understanding and risk modelling experience, • Understanding of imperative programming languages, • Previous professional experience as Risk Manager/Controller within a commodity bank, energy business, energy trading house., • Oil industry experience, for physical oil, refined products and derivatives, • Excellent knowledge of Trading instruments (Physical, Swaps, Futures, Options), • Very good understanding of trading concepts and exposure and the key controls required to support a trading business, • Very good theoretical and practical knowledge and application of quantitative risk metrics and risk modelling, • Very good knowledge of operational side of Trading in order to understand different positions, • Very good knowledge and experience with ETRM systems and excellent MS Excel knowledge, • Elementary understanding of imperative programming languages, for instance VBA for Excel or Python, • Affinity with numbers with strong analytical capabilities and attention to detail, • Business level of English language (verbal and written) essential with excellent communication skills with the ability to communicate complex issues simply, • Self-starter with the ability to work independently under stress and to meet deadlines also an effective team player

We are seeking an experienced User Researcher to help design and deliver user‑centred digital products and services that meet real user needs. You will play a key role in ensuring research and insight are at the heart of decision‑making, working closely with multidisciplinary teams to inform service design, policy, and delivery. This role is particularly suited to someone with experience working for public sector organisations, who understands governance, accessibility, and the need to design inclusive services at scale. Key Responsibilities • Plan, design, and conduct user research to support the end‑to‑end delivery of digital services, • Apply a range of qualitative and quantitative research methods (e.g. interviews, usability testing, surveys, ethnographic research), • Translate research insights into clear, actionable recommendations that influence design and delivery decisions, • Advocate for user needs while balancing organisational, policy, and technical constraints, • Collaborate closely with designers, product managers, developers, and stakeholders across multidisciplinary teams, • Ensure research activities align with public sector standards, ethics, accessibility, and data protection requirements, • Support continuous improvement by evaluating live services and iterating based on user feedback, • Clearly communicate research findings through reports, presentations, and workshops Essential Skills & Experience • Proven experience working as a User Researcher on digital products or services, • Experience working for public sector organisations (e.g. central government, local authorities, arm’s‑length bodies, NHS, or similar), • Strong understanding of user‑centred design principles and service design methodologies, • Experience working in agile delivery environments, • Ability to plan and run research independently, managing logistics and recruitment, • Confidence engaging with a wide range of users, including vulnerable or hard‑to‑reach groups, • Excellent communication and storytelling skills, with the ability to influence stakeholders About Us As part of the TCS Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience space. With a human‑first approach, we apply design, engineering, business strategy and subject matter expertise to deliver award‑winning iconic design and digital experiences for our customers. We pride ourselves in our ability to influence products at the highest level by delivering strategic ideas from inception to launch. We help our clients understand the context of their products, create a compelling vision for them and make these experiences a reality. We believe that together we’re stronger, that inspiration can come from anywhere and great ideas from anyone. The difference in our work comes from the diversity of perspectives, skills and backgrounds of our team.

Robert Half have partnered with a London‑based property organisation who are looking to engage an IT Project Manager to lead the delivery of a multi‑site Wi‑Fi Refresh Programme across their building portfolio. This is an initial 6‑month contract, playing a key role in coordinating internal teams and third‑party suppliers to ensure network hardware upgrades are delivered on time, within scope, and within budget. Responsibilities: • Lead the end‑to‑end delivery of a multi‑site Wi‑Fi Refresh Project, including network hardware upgrades and replacements, • Manage and coordinate other infrastructure‑related projects where required, • Develop, maintain, and track detailed project plans, milestones, and delivery timelines, • Coordinate internal stakeholders across Technology, Communications, Centre Management, and Customer Experience, • Engage with on‑site teams and customers to manage access, scheduling, and disruption during installation phases, • Own and maintain the RAID (Risks, Assumptions, Issues, Dependencies) log, • Proactively identify, manage, and escalate risks and issues as required, • Work closely with Communications and Change teams to support user awareness and transition planning, • Provide structured reporting and updates to senior stakeholders and governance forums, • Track project KPIs, delivery progress, and overall project health Experience: • Proven experience delivering IT infrastructure or network upgrade projects, • Strong background in multi‑site project delivery within live operational environments, • Experience managing third‑party suppliers and complex delivery dependencies, • Confident stakeholder manager with the ability to work hands‑on and on‑site, • Strong understanding of project governance, RAID management, and delivery controls, • Practical, delivery‑focused mindset with the ability to operate at pace, • Experience working within structured project or PMO frameworks Contract: • Initial 6‑month contract, • London‑based, 4 days per week on‑site, • Competitive day rate

⭐Employment Type: 12 Month Contract position ⭐Workplace Type: Hybrid (3 days a week in office) ⭐Location: Osterley Senior Content Designer Lead content design at scale across complex digital experiences We’re looking for a Senior Content Designer to play a pivotal role in shaping how millions of customers interact with sophisticated digital products in the media, entertainment, and connectivity space. You’ll work within a value stream, partnering with multiple product teams to design content that is clear, inclusive, and grounded in user needs, while also driving measurable business outcomes. This is a role for someone who is confident operating autonomously, brings strong editorial judgement, and can influence product direction through content. You’ll be supported by senior design leadership, while also acting as a senior voice for content design, helping to raise the bar across teams and contribute to a growing, maturing discipline. What you’ll be doing: Content design & delivery • Own and deliver content across end-to-end customer journeys, covering both assisted and digital touchpoints, • Craft clear, human, and accessible content aligned to user needs, organisational goals, and content standards, • Work directly in design tools alongside product designers, shaping content in context, not in isolation Collaboration & influence • Partner with multiple product teams within your value stream, embedding content into the product development lifecycle, • Collaborate closely with engineering, research, design, and optimisation specialists, • Engage and influence stakeholders across the business—bringing clarity, aligning teams, and driving decisions through evidence Evidence-led practice • Plan and run unmoderated content testing (e.g. using UserTesting), • Work with research teams to shape and contribute to moderated research where needed, • Use analytics and behavioural data to evaluate performance, iterate, and make confident, insight-led recommendations Information architecture & accessibility • Define and maintain clear information hierarchies across journeys and platforms, • Ensure content meets WCAG accessibility standards, championing plain language and inclusive design, • Proactively identify and resolve accessibility challenges in collaboration with design and engineering Raising the standard • Contribute to evolving content patterns, frameworks, and ways of working, • Drive consistency and scalability through shared standards and reusable patterns, • Act as a senior advocate for content design—coaching others and demonstrating its strategic value What you’ll bring • Proven experience as a Senior Content Designer working on digital products or services within large, complex organisations, • A strong track record of designing content across multiple journeys and touchpoints, balancing user, business, legal, and brand considerations, • Experience working in multidisciplinary product teams, partnering effectively with designers, engineers, and researchers, • Strong stakeholder management skills, with the ability to articulate decisions clearly and influence outcomes, • Hands-on experience planning and running content testing, and applying research and data to improve outcomes, • Deep understanding of information architecture, accessibility, and inclusive content design, • Confidence operating with a high degree of autonomy—knowing when to lead, challenge, and collaborate Nice to have • Comfortable working in Figma, • Exposure to optimisation and analytics tools such as ContentSquare and Customer Journey Analytics (training provided)

Digital Project Manager Location: Central London Company: digital experience and transformation agency Salary: £46k to £50k DOE Hybrid: 1-2 days per week office, the rest WFH Permanent: Full time We are on the lookout for a Digital Project Manager to join an established agency. The right candidate will be responsible for delivering projects that exceed KPIs across time, budget, and scope, while maintaining an unwavering commitment to quality and client satisfaction. We need a forward-thinker who spots potential hurdles before they become problems and keeps an eye on the bottom line to ensure our client stays profitable. Above all, you’ll be a "people person" who knows how to build great relationships with teammates and stakeholders alike, making sure everyone is working together toward a win. Key Responsibilities: • Lead daily project tasks and improvements using established frameworks., • Keep reporting and documentation clear, accurate, and up to date., • Monitor budgets closely to prevent overburn and protect profitability., • Manage smooth project transitions from kick-off to completion., • Nurture lasting client relationships through regular check-ins and meetings., • Partner with Client Services to deliver joined-up, impactful solutions., • Support new business by assisting with pitches and proposals., • Coach junior PMs and contribute to our internal Community of Practice., • Promote the agency's success through blogs, social media, and thought leadership. About you: • A track record of managing projects on time and budget (ideally in an agency)., • Solid understanding of Agile, Lean, user-centered design, and the software development lifecycle., • Experience juggling multiple projects and deadlines at once without losing focus., • Ability to manage change within large, complex environments using Agile methodologies., • Skilled at building trust and managing expectations across different sectors and seniority levels., • A collaborative team player who communicates clearly and can advocate for the project’s goals. The higher end of the salary range is for seasoned pros who have mastered the entire digital journey. We’re looking for someone who can effortlessly handle everything from UX and SEO best practices to backlog management and coordinating localised content for global teams. Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At We Are Adam, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! We are more than happy to discuss any reasonable adjustments that you may require. Interested? Please apply now. We look forward to hearing from you!

Workday Project Coordinator- 6 month initial contract- London (4 days a week in the office) - £360pd inside IR35 The ideal candidate will be responsible for working with the Project Manager to ensure the participation of cross-functional stakeholders in furthering project goals. With organization and prioritization skills, this candidate will organize the necessary pieces to ensure project success. Responsibilities • Work with the Project Manager to develop, drive, and implement project goals, • Manage communications and deliverables from all stakeholders for project, • Track project accomplishments, • Establish partnerships cross-functionally as necessary to ensure project success, • Maintaining cycle trackers, • Drafting guidance notes, • Update Workday performance user journeys, • Professional services experience Workday Project Coordinator- 6 month initial contract- London (4 days a week in the office) - £360pd inside IR35

About HCL We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. Position Overview A Sybase ASE Security Engineer is responsible for designing, implementing, and maintaining security controls to protect Sybase Adaptive Server Enterprise (ASE) database environments from unauthorized access, data breaches, and vulnerabilities. This specialist hardens database configurations, manages user roles and permissions, configures auditing, and ensures compliance with organizational and regional standards. This would need hands on experience in all security related support, tools, automation and operational excellence. This would need SYBASE- TSQL / Unix scripting experience. Key Responsibilities • Database Hardening & Configuration: Implementing security best practices, such as disabling unnecessary services, modifying default settings, and hardening Sybase ASE configurations., • Implement and automate Audit /security, • Access & Authorization Management: Managing user access rights, creating and managing roles/profiles, and implementing Segregation of Duties (SoD) to prevent unauthorized access., • Security Auditing & Monitoring: Regularly reviewing audit logs, monitoring for unauthorized access, and conducting vulnerability assessments to identify potential security gaps., • Automation of audit related alerts., • Data Protection & Encryption: Implementing data encryption techniques (e.g., encryption of sensitive data at rest or in transit) and data masking to comply with regulations., • Expert in implementing encryption / SSL., • Incident Response & Troubleshooting: Identifying, analyzing, and mitigating security incidents, and addressing security-related issues within the database., • Documentation & Compliance: Creating technical documentation, procedures, and reports for auditing and compliance purposes., • Engineering Reverse engineering related to Audit related issues., • To check any noncompliance, fixing solutions, suggesting and finding new methods and technologies for audit and security Mandatory Skills • Extensive experience with SAP/Sybase – 12.5 / 15 / 16, • Proven expertise with SAP/Sybase Replication Server 12.5/15/ 16, • Worked on implementation of security controls for Sybase Servers and Instances, • Audit / security expertise is must including implementation of encryption / SSL., • Strong SAP/Sybase T-SQL development skills, • Shell scripting (bash or ksh) skills, • Experience with Red Hat Enterprise Linux (RHEL) 8, • Fluent spoken and written English, • Experience of integrating ASE 16 with external key management systems for full transparent data encryption (TDE), • Customer Focus, • Technical Expertise, • Interpersonal Effectiveness, • Concern for Order and Quality, • Ability to work under pressure., • Flexibility., • Problem solving, • Balance and progress parallel activities., • Multi-threading tasks without confusion, • Demonstrates interpersonal and team skills, dedication, proactive thinking and working., • Good Communication and presentation skills are a must for interviewing end users., • Perfect Speaking and Writing in English is a must., • Ability to develop a quick understanding and knowledge of business requirements., • Knowledge of English is MUST

Applications Operations Analyst – London Permanent | Hybrid Working | Competitive Salary An international law firm is seeking an experienced Applications Operations Analyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment. Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience. Key Responsibilities: • Perform system maintenance, patching, and upgrades in line with change management procedures, • Monitor application health and performance, proactively resolving issues, • Manage user access controls and support security audits, • Respond to incidents and service requests within SLA targets, • Support application deployments, integrations, and configuration changes, • Maintain documentation, runbooks, and support knowledge base articles, • Identify opportunities for automation and process optimisation, • Track and report on KPIs, system uptime, and user engagement metrics, • Collaborate with cross-functional teams to support scalability and performance tuning Ideal Candidate Profile: • 3+ years of experience in enterprise application support or IT operations, • Strong troubleshooting and analytical skills, • Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools, • Understanding of access management, patching, and vulnerability remediation, • Exposure to ITIL practices and professional services environments, • Experience with documentation tools and scripting (e.g., PowerShell, Python), • Relevant certifications (e.g., ITIL Foundation) preferred It offers the chance to work within a collaborative team and contribute to the ongoing improvement of critical business systems. To express interest or learn more, please get in touch directly. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

Job Title: HR Technical Lead (HRIS Lead) Location: City of London Hybrid working: minimum 3 days onsite (typically Monday, Tuesday, Thursday) Role Overview This is a critical, hands-on role responsible for owning, optimising, and developing the organisation’s HR systems landscape. The HR Technical Lead will act as the subject matter expert for HRIS, driving system improvements, ensuring data integrity, and enabling advanced reporting and analytics. The role requires a blend of technical HR systems expertise, data capability, and operational HR knowledge. The successful candidate will take full ownership of the HRIS environment and play a key role in shaping its future direction. HR Systems Ownership • Act as the primary owner and SME for the HRIS platform, • Manage system configuration, upgrades, and ongoing optimisation, • Conduct regular system health checks and proactively address issues, • Resolve recurring technical issues Data, Reporting & Analytics • Develop and maintain reports and dashboards using Power BI and the organisation’s data mart, • Improve data quality, integrity, and accessibility, • Support the organisation’s transition toward a more data-driven HR function System Development & Integration • Identify opportunities to enhance system functionality and user experience, • Trial, test, and implement system improvements and new modules, • Manage integrations between the system and other platforms, • Evaluate and advise on future HR technology solutions Vendor & Stakeholder Management • Act as the main point of contact for HR system vendors and support teams, • Manage escalations and negotiate support/service outcomes, • Collaborate with HR, IT, and external partners to deliver system enhancements HR Functional Support • Provide broad HR systems support across the employee lifecycle, • Support modules including absence management and core data model, • Advise on potential implementation of additional modules Skills & Experience Required Essential • Proven experience in HR systems ownership or HRIS lead role, • Ability to build reports and dashboards (Power BI or similar), • Experience managing system integrations and troubleshooting technical issues, • Strong stakeholder management and vendor engagement skills Desirable Candidate Profile • Experienced, self-sufficient, and technically strong (not a junior profile), • Able to operate both strategically and hands-on, • Comfortable working across HR and IT boundaries, • Proactive, solutions-oriented, and capable of taking full system ownership

🚀 Head of Design | Fintech Transformation We’re partnering with a well-funded payments business undergoing a full-scale digital transformation, with significant investment secured and a clear mandate to become a standalone leader in the payments space. This is not a “steady-state” design leadership role. This is a build, shape, and define opportunity. 💡 The Opportunity You’ll join at a pivotal moment - stepping into a business with deep payments expertise but now investing heavily in modern product, design, and technology capability. As Head of Design, you’ll: • Build and own the design function from the ground up, • Define design principles, standards, and ways of working, • Lead design across a complex, multi-product ecosystem (merchant-facing + platform), • Partner closely with Product & Engineering to drive a product-led transformation, • Hands-on initially while scaling a high-performing team around you (10+ designers) The mission: transform a legacy platform into a best-in-class, modern fintech experience! 🎯 What They’re Looking For • Proven experience building and leading design functions (not just inheriting teams), • You've managed teams of 10+ Product Designers, • Track record of creating and scaling design systems in complex environments, • Deep product thinking - comfortable influencing strategy, not just execution, • Background in high-growth fintech or product-led tech businesses (this is key) 👉 Payments experience is a huge bonus - fintech exposure is the priority 🧠 The Kind of Person Who Thrives Here • You can zoom from hands-on design → exec-level strategy, • You’re comfortable operating in ambiguity and building from scratch, • You balance user needs with commercial outcomes, • You move fast, test, iterate - and care about measurable impact 👌🏼 Finer details • Competitive base + bonus, • London, 3 days per week If you’re currently in a leading fintech or have worked in the payments world then please apply!

A critically acclaimed, design-led architecture studio is seeking an Interior Architect to join its London team, working on a high-profile international retail project from competition stage onwards. You will be joining a studio known for delivering award-winning cultural and commercial projects across the UK and internationally, with a strong reputation for design rigour, material sensitivity, and pushing architectural ideas through multiple scales. You will also be collaborating closely with the architecture team and lead designer, contributing to a project that is both conceptually driven and highly detailed, with a strong emphasis on spatial experience, narrative, and craft. This is an immediate position, so ideally you will have a notice period of no longer than 2 weeks. Job Description • You will be working as part of a small, highly focused design team, contributing from early concept and competition stages through to developed design. Responsible for developing interior concepts and spatial strategies for a design-led international retail scheme., • Collaborating closely with architects and lead designers to ensure a cohesive relationship between architecture and interiors., • Producing drawings, visuals, and design studies that communicate ideas clearly and precisely., • Contributing to competition-stage thinking, helping shape narrative, atmosphere, and user experience., • Supporting the progression of the project into developed design, maintaining design intent and attention to detail., • Engaging in iterative design processes within a collaborative, critique-led studio environment. Key Skills • Experience working as an Interior Architect or Interior Designer within a strong design-led practice., • Demonstrable experience on retail, cultural, or commercial projects with a strong spatial and conceptual focus., • Strong design sensibility, with the ability to contribute meaningfully at early concept stage., • Proficiency in Revit preferred, though not essential (other strong 3D/design tools considered)., • Confident producing drawings, visuals, and presentation material to a high standard., • Ability to work closely within small teams, contributing ideas and engaging in design discussions., • Strong portfolio demonstrating material thinking, spatial quality, and attention to detail., • Notice period no longer than 2 weeks. This role would suit an Interior Architect who wants to work in a highly design-driven environment, contributing to projects where concept, narrative, and execution are given equal weight, and where interiors play a central role in shaping the overall architectural outcome.

Senior UI/UX Designer – Maritime Digital Innovation | London office (Hybrid - 3 days in office) Are you a B2B product designer who wants their work to genuinely shape an industry? We're recruiting a Senior UI/UX Designer for one of the most innovative names in maritime digital transformation — a fast-growing London product team building complex platforms that are changing how the world's oceans are navigated, monitored, and operated. This isn't a role for someone who wants to make things look nice. It's for a designer who thinks in systems, challenges assumptions, and obsesses over how real users actually work. What you'll be doing • Leading the design of complex B2B platforms — creating seamless, efficient user journeys that solve real operational problems, • Working directly with product managers and developers to understand business challenges and translate them into elegant, functional solutions, • Owning and evolving design systems with an outcome-focused, business-driven mindset, • Presenting and defending user-centred decisions in a distributed, multicultural environment, • Taking projects from blue-sky concept through to process optimisation — with real ownership at every stage What we're looking for • Strong B2B product design experience — functional, scalable interfaces built for complex workflows, function over design is key, • A designer who leads with outcomes, not trends, • Someone with the confidence to take tough feedback and the conviction to push back when the brief isn't right, • Experience collaborating across distributed, culturally diverse teams, • Comfortable presenting portfolio-led work and articulating design decisions at senior level What's on offer • Competitive Base Salary + Comprehensive Benefits package, • An inspired, inclusive team culture with regular knowledge-sharing and a clear sense of purpose Who we are Executive Integrity is a global executive search firm focused on talent within the Maritime and Renewable Energy sectors. We're proud to be B Corp certified and give a proportion of all profits to Renewable World — supporting affordable renewable energy for communities that need it most. Interested? Apply below or message us directly. We move quickly for the right person. #UIUX #ProductDesign #MaritimeTech #DigitalTransformation #B2BDesign #UXDesign #LondonJobs #ExecutiveIntegrity

About the Role This role focuses on analyzing, enhancing, and supporting insurance technology and data solutions across the Lloyd’s and London Market value chain. The IT Business Partner will work across underwriting, exposure management, pricing, policy administration, and post-bind operations to ensure systems, data flows, and processes support business objectives effectively. You will act as a bridge between underwriting, operations, data, and technology teams—translating business needs into technical requirements, driving system improvements, and contributing to solution design across core insurance platforms. What Will You Do? Business & Systems Analysis • Analyze end-to-end underwriting and policy lifecycle workflows., • Document business requirements, functional specifications, and technical data mappings., • Lead or contribute to solution design for system enhancements and integrations., • Translate business problems into scalable system and data solutions., • Conduct impact analysis for system or process changes. Systems Ownership, Administration & Hands-On Support • Own and administer core insurance systems., • Perform system configuration, user admin, troubleshooting., • Monitor system health, data flows, integrations., • Manage upgrades, releases, and vendor interactions. Insurance Platform & Workflow Support • Support core policy administration, underwriting, and delegated authority systems., • Ensure system configuration aligns with underwriting guidelines and regulatory standards., • Help streamline data capture and processing across open market and binder business., • Partner with underwriters and operational teams to resolve system issues. Data Transformation & Data Quality • Support and design data transformation logic including bordereaux validation and cleansing., • Analyse and map data across risk, exposure, pricing, and operational datasets., • Work with ETL pipelines, data warehouses, and reporting tools., • Champion data quality, lineage, and governance. London Market Messaging & Integration • Support London Market eMessaging workflows (e.g., PPL, ACORD, APIs)., • Collaborate with brokers and vendors to resolve messaging or submission issues., • Ensure compliance with market modernization initiatives including Blueprint Two and CDR. Stakeholder Engagement • Liaise between underwriting, exposure management, actuarial, finance, and IT., • Participate in workshops and vendor sessions to shape system requirements., • Support change adoption through training and documentation. Reporting & MI • Contribute to creation of dashboards, MI, and analytical insights., • Define reporting requirements for underwriting and operations., • Assist in developing end-to-end data reporting pipelines. Qualifications & Experience • Degree in Business, Information Systems, Insurance, Data/Technology, or comparable experience., • 6-10 years of experience in business analysis, data Analysis , IT system management or insurance systems product owner roles within Lloyd’s or the London Market., • Knowledge of specialty lines, underwriting workflows, or delegated authority processes., • Experience with policy admin systems, bordereaux processing, and ACORD/eMessaging standards., • Familiarity with exposure and pricing tools such as RMS, AIR, or Exact., • Progress toward ACII or BCS certifications is advantageous. Technical & Functional Skills • Business requirements gathering and process modelling., • Data mapping, transformation, and validation expertise., • Understanding of ETL processes, SQL, or analytical tools., • Insurance value chain data flow understanding., • Solution design balancing business needs and system constraints., • Proficiency with Microsoft Office and insurance systems. Personal Attributes • Solution‑oriented mindset with strong analytical thinking., • High attention to detail with ability to manage complexity., • Strong communicator across business and technical teams., • Collaborative and adaptable team player., • Commercial awareness with strong problem‑solving capability., • Results-driven and supportive of continuous improvement.