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The Opportunity As a Customer Success Manager, you’ll be the trusted guide for primary care providers navigating the critical shift to value-based care. You are the key to unlocking our customers' success, ensuring they have the relationships, tools, and strategies needed to deliver better patient outcomes. Your passion for building relationships and driving performance will directly empower physicians, create a more sustainable healthcare future, and be central to our mission. Who We Are Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes. Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare. What You'll Do You will own the post-sale success and satisfaction of a dedicated portfolio of primary care provider accounts in our digital first segment, serving as a strategic partner from implementation to renewal. Your work will ensure customers are fluent in value-based care programs, adept with our technology, and positioned for long-term performance. Given the size of the portfolio, we are looking with candidates with experience in low touch models and bring a focus on scalable growth and automation of processes. * Own a portfolio of about 115 accounts, facilitating a smooth onboarding process, driving product adoption, and serving as their main point of contact. * Lead customer engagements, including quarterly business reviews and workshops, to establish clear objectives and demonstrate Pearl’s value. * Develop scaled engagement methods that engage end users through campaigns, newsletters, and proactive touchpoint * Drive the successful integration of our technology tools into customer workflows through effective education and practice transformation support. * Analyze performance data to identify cost drivers and collaborate with provider partners to develop optimal strategies for referrals and care management. * Collaborate with internal Practice Transformation, Data Science, and ACO Operations teams to deliver insights that optimize provider performance and success. * Partner with our CS Operations and Growth teams to secure contract renewals and drive account expansion. * Develop compelling, data-backed narratives with the Customer Marketing team to effectively communicate business updates and establish Pearl’s value. What You’ll Bring You are a natural relationship-builder and strategic thinker, skilled at helping customers navigate complexity and achieve their goals. Your experience has prepared you to guide healthcare providers through a significant operational transformation with empathy and data-driven expertise. Must-haves: * A Bachelor’s degree or equivalent professional experience. * 3-5 years of experience in a provider-facing role such as Customer Success or Enterprise Relationship Management. * Demonstrated experience preparing and delivering presentations to clinical staff and executive leadership. * A proven ability to build strong relationships, proactively resolve issues, and create an exceptional customer experience. * Willingness to travel up to 25% for critical in-person customer meetings. Nice-to-haves: * Experience working at an Accountable Care Organization (ACO) or a healthcare technology enablement company. * Direct experience working with and supporting primary care providers. * Proficiency in using CRM analytics (especially HubSpot) and internal dashboards to measure outcomes and allocate resources. * A track record of successfully achieving account expansion or renewal targets. * A deep understanding of the provider landscape, including relevant technology vendors and evolving priorities. * Experience successfully leveraging AI technologies to drive a process more efficiently. This role might not be for you if: * You prefer to operate as a solo contributor and might not have a demonstrated history leveraging cross-functional relationships. * You prefer highly structured or predictable environments with established, unchanging processes. You are unable to meet the travel expectations for the role. Our Values 🤝 Collaborate to Innovate: We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions. 🗣️ Trust Through Transparency: We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate, from building products to fostering relationships, and is crucial to our ability to communicate openly and gain trust. ❤️ Serious Impact, Big Heart: We go above and beyond with our efforts to empower proactive, patient-centered care — and we celebrate every step forward. Humor and positivity fuel our creativity, strengthen relationships, and remind us to acknowledge the journey as much as the destination. We are an Equal Opportunity Employer on a mission to improve lives. Our strength comes from the diverse backgrounds, experiences, and perspectives of our team. We welcome all candidates and are committed to a fair, inclusive hiring process free from discrimination. The expected offer for this role includes the following components: * Base Salary Range: $85,000 - $115,000 per year. * Additional Compensation: This role is eligible for a discretionary performance bonus and equity options. * Benefits: We offer a competitive benefits package. More on our careers page. Final compensation for this role will be determined by a variety of factors, including a candidate's relevant skills, experience, labor market conditions, and location. We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired. While steps may vary by role, you can typically expect: * Initial Screen: An intro call to discuss your background and motivations. * Panel Interview: A round of interviews with teammates and cross-functional partners. * Case Presentation: A scenario inviting you to walk our team through a real-world problem or relevant challenge. * Executive Interview: Final conversation(s) with 1-2 of our leaders.

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: As a Senior Enterprise Customer Success Manager at Drata, you’ll be at the forefront of helping global companies build trust at scale. You’ll work with our largest and most regulated customers—advising on complex compliance programs and turning Drata into a strategic pillar of their security posture. This is a high-impact, high-visibility role where you’ll own executive relationships, shape long-term success plans, and guide customers through frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. More than just a CSM, you’ll be a partner in your customers’ growth—connecting product capabilities to real business outcomes and influencing how they scale securely. We’re looking for someone who is driven by purpose, motivated by outcomes, and grounded in trust and accountability. At Drata, you’ll join a mission-led team that moves with urgency, leads with humility, and builds with intention. You won’t just support customers—you’ll help shape the future of compliance automation alongside some of the most thoughtful and driven minds in SaaS. What you’ll do: * Lead strategic relationships with enterprise customers—earning executive trust and becoming a go-to advisor on compliance program success * Drive outcomes, not just adoption—develop success plans, track KPIs, and proactively identify risks and opportunities for growth * Guide customers through frameworks like SOC 2, ISO 27001, HIPAA, PCI, and FedRAMP—ensuring they get more than checkboxes: real, measurable progress * Own key moments across the customer journey—from onboarding to renewal—with health checks, QBRs, and tailored Mutual Action Plans * Translate voice of the customer into action—partnering cross-functionally with Product, Engineering, Sales, and Support to influence roadmap and remove friction * Champion continuous improvement—both in how our customers scale securely and in how we scale our own processes, playbooks, and strategies * Promote what’s next—drive adoption of new features and ensure Drata continues to evolve alongside each customer’s business What you’ll bring: * Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP, and how they apply to customer environments and business outcomes. (Required) * 5+ years of experience in security, compliance (GRC), or identity and access management, supporting enterprise customers or programs. (Required) * 8+ years of experience in Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company, with a strong focus on enterprise engagement and long-term customer value. (Required) * Proven success managing complex enterprise relationships, including executive alignment, stakeholder navigation, and success planning across multi-product or regulated environments. * Strong communication skills with the ability to confidently lead conversations with both technical and non-technical stakeholders—particularly around compliance, risk, and automation. * Strategic, outcomes-driven mindset with a knack for translating compliance goals into scalable workflows and measurable impact. * Proficiency with tools such as Salesforce, Catalyst (or similar CS platform), Sigma, and Jira, and a strong understanding of customer workflows and reporting. * Comfortable working in a cross-functional, async-first environment, where you demonstrate trust in teammates, take ownership with humility, and move with urgency and resilience to deliver value to customers. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $190,000 - $234,700 Tier 2: $171,000 - $211,300 Tier 3: $152,000 - $187,700 You can view which tier applies to where you plan to work___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

As a Senior Customer Success Manager, you will independently manage strategic customer relationships and ensure long-term value realization across a portfolio of mid-market and enterprise accounts. You will lead success planning, drive adoption and engagement, and mitigate risk while collaborating cross-functionally with Product, Engineering, Sales, and Support. Your work will have a direct impact on retention, satisfaction, and account growth, and you’ll contribute insights to help evolve customer and internal processes. • Confident operating independently, navigating strategic accounts, and aligning customer needs with organizational goals, • Comfortable managing technical and strategic issues, leveraging internal partnerships to drive outcomes, • Effective communicator with the ability to present complex ideas clearly across a range of audiences, • Adaptable and proactive in dynamic, fast-paced environments with a continuous improvement mindset, • Manage strategic customer relationships post-sale, focusing on adoption, retention, and value delivery with minimal oversight, • Deliver outcome-oriented QBRs/EBRs and lead success planning to align customer goals with platform capabilities, • Drive platform adoption and feature engagement through best practices, enablement, and education on roadmap developments, • Monitor account health using data-driven insights; proactively identify risks and lead coordinated mitigation efforts, • Resolve complex escalations with timely, clear communication and a focus on long-term customer trust and satisfaction, • Collaborate with Sales, Engineering, and Support to influence renewal and expansion outcomes, • Represent the customer voice internally, providing structured feedback to Product and other teams, • Support knowledge sharing and contribute to internal process development or mentoring where relevant, • 8+ years of experience in enterprise SaaS, with at least 3 years in Customer Success, TAM, or support roles, • Proven track record managing complex customer relationships, including executive-level stakeholders, • Strong communication, analytical, and problem-solving skills with an emphasis on delivering measurable outcomes, • Technical familiarity with internet and networking technologies; experience with security products is a plus, • Proficiency in CRM and support tools such as Salesforce and Jira, • Bachelor’s degree in a technical field (e.g., Computer Science, Engineering) or equivalent professional experience #LI-EM3

Lots of tech companies disrupt. But, many fail when they try to scale. We're different. CockroachDB makes it easier for companies to build and scale apps. This is how and why we're helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact. Our Customer Success Managers are trusted advisors to enterprise customers, owning the relationship from onboarding through long-term value realization. Partnering closely with Sales, they build credibility and influence by acting with urgency, advocating internally for the customer, and driving alignment across teams. In this role, you own the customer’s path to value realization. You translate business goals into clear success criteria, manage critical milestones, and ensure customers achieve tangible value from CockroachDB while proactively managing risks, renewal health, and identifying expansion opportunities. Our Customer Success Managers require strong program management skills and the ability to coordinate multiple workstreams simultaneously. While not a technical role, CSMs must develop deep product knowledge, understand database technologies and the competitive landscape, and confidently connect customer pain points to effective solutions. You must be based in Toronto, NYC or Austin to be eligible for this role. • Own 8–12 strategic accounts end to end, including onboarding, adoption, health, risk management, renewals, and expansion., • Define and execute Customer Success Plans aligned to customer business objectives, usage, ROI, and time-to-value., • Lead Executive Business Reviews, presenting outcomes, risks, and recommendations to senior and C-level stakeholders., • Manage enablement and technical rollout initiatives, coordinating with Engineering, Product, Support, and Professional Services to remove blockers., • Serve as the primary point of coordination across the account team (Account Executive, Sales Engineer, Support, and Services) to ensure seamless customer coverage., • Develop a deep understanding of customer business needs and translate them into technical and operational requirements for Cockroach Labs., • Proactively identify, qualify, and partner with Sales on expansion opportunities to grow ARR., • Monitor customer health and product consumption, recommending upgrades or enhancements to increase value and adoption., • Track, forecast, and report on key success metrics, including renewal risk, NRR, churn, CSAT/NPS, and time-to-value., • Design and continuously improve scalable Customer Success processes, playbooks, health models, and reporting. In your first 30 days, you’ll ramp quickly on CockroachDB, its core architecture, strengths, and best-fit use case so you can confidently speak to customer problems and solutions. During this time, you’ll also focus on building strong internal relationships across Sales, Product, Engineering, and Support, learning how to navigate the organization and mobilize the right resources to support customers effectively. By 60 days, you’ll begin actively participating in day-to-day CSM tasks, shadowing ongoing customer engagements and taking ownership of defined portions of account governance. This includes contributing to customer meetings, tracking action items, identifying risks, and supporting adoption and enablement efforts alongside the broader account team. After three months, you’ll independently own a portfolio of accounts, lead customer conversations, and drive execution against Customer Success Plans. You’ll proactively identify risks and expansion opportunities, run Executive Business Reviews, and coordinate cross-functional teams to ensure customers are realizing measurable value from CockroachDB. • 6 - 8 years of experience as a Customer Success Manager, Project Manager or Technical Account Manager with a proven success record, • 3+ years of experience managing high-value, strategic accounts, • Experience working with sales teams, • Knowledge of databases, distributed systems, and modern enterprise software architecture, • Successful track record of driving product adoption and expansion through understanding the customer's current (and future) database requirements Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at ___. Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we’ve learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work. • Stock Options, • Medical Insurance, • Vision Insurance, • Dental Insurance, • Life and Disability Insurance, • Professional Development Funds, • Flexible Time Off, • Paid Holidays, • Paid Sick Days, • Paid Parental Leave, • Retirement Benefits, • Mental Wellbeing Benefits, • And more! The annual anticipated base salary range for U.S. candidates for this role is listed in USD below. This role is also eligible for commission. Salary is one component of the Cockroach Labs’ Total Rewards package, which also includes, for each employee: stock options, medical insurance, vision insurance, dental insurance, life and disability insurance, funds towards professional development resources, flexible paid time off, 11 paid holidays a year, 10 paid sick days a year, paid parental leave, a 401(k) plan, and wellbeing benefits. We set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. Salaries for candidates outside the U.S. will vary based on local compensation structures. This position will remain posted until filled. Applicants should apply via our Careers Page. Annual Anticipated Base Salary Range (U.S)$145,000—$160,000 USD

The range for this role is $133,500.00 - $193,000.00. Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Principal Software Solutions Architect (PSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The PSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, establishing architectural standards and working directly with the software delivery team to ensure quality development and release of features. The PSA coordinates with our project managers to ensuring organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy. During the project design efforts, the Principal Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to CCM Members. Additionally, PSA works closely with the manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. This includes providing input into the enterprise architecture, representing the PSA’s domain pillar. The Principal Solutions Architect – with a background in the various technologies and stacks (JavaScript/NodeJS/ExpressJs/React/Postgres, Salesforce/Lightning Web Components OSS, .NET/SQL Server, Web Services) – works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, deployment, and user access. They will also conduct requirements-gathering from end users, stakeholders, and other SMEs. The Principal Solutions Architect is a key technical leader within our organization, mentoring Senior Solutions Architects and software developers in architecture, technology, and leadership. Essential Job Duties & Responsibilities • Craft software feature roadmaps balancing stakeholder feature delivery with architectural improvements, • Translate requirements into end user / stakeholder readable Functional Design documents, • Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person), • Properly scope, design, and size project delivery efforts, • Provide direction and guidance on the solution architecture to the IT Delivery teams, • Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.), • Serve as Product Owner for Agile Software Delivery teams, • Participate in Design and Sprint sessions following Scrum methodology, • Manage time effectively, communicating project status accurately to Project Managers, • Apply architectural and engineering concepts to design solutions that meet CCM’s standards for scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability, • Design within the enterprise architecture framework, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns, • Work with the Manager of Design and Architecture to design reference architectures and roadmaps to best align with business strategy, • Mentor Senior Solutions Architects and software developers in architecture, technology, software development practices, and leadership, • Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem resolution to facilitate success, • Support vendor evaluations; responsible for providing recommendations and assessment scoring, • Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional requirements that would not be clear to the business, • Drive the sourcing of new solutions to help generate improvements to processes, • Introduce, develop, and maintain tools, practices, and processes to help the organization scale, design best-in-class architecture, and develop test and release automation, • Develop and maintain technical standards, policies, and procedures, • Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII, • Contribute to the exercise and expression of Christian Care Ministry’s beliefs, • All other duties as assigned Essential Skills & Abilities • Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions, • Deep experience in the software development life cycle best practices, including coding standards, code reviews, source control management, QA, Database architecture, build processes, testing, deployment, and the management of technical debt, • Strong hands-on full stack application development experience that includes experience across languages and projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Working knowledge of platforms (Node/Express/React Stack/Salesforce/.NET), cloud technologies (Heroku, AWS S3), Integration (ESB, MuleSoft, Express Gateway), Data (PostgreSQL, MS SQL), Message Queueing and Pub/Sub (RabbitMQ, Temporal), network, infrastructure, web application security, business process modeling and collaboration tools (Jira, MS Teams, Confluence), • Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level, • Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success, • Ability to work in a fast-paced environment, multi-project environment, meeting commitments and deadlines, • Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology, • Ability to lead assessment of development budgets and schedules, • Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun Core Competencies/Demonstrable Behaviors • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, • Customer focus - Building strong customer relationships and delivering customer-centric solutions, • Tech savvy - Anticipating and adopting innovations in business-building digital technology applications, • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree in computer science, information systems, engineering or closely related field with 10+ years’ experience in software design and implementation of complex IT projects required, • 10+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required, • Software solution architecture experience in a healthcare payer organization required, • Agile software development experience required (certified Product Owner preferred), • Experience with domain-driven software architecture, system integration, software development, and data modeling required, • Master’s degree preferred – either in technology or business (MBA) Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year-over-year growth. Responsibilities: • Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis., • Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk-inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success., • Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices., • Prescriptively Sell: You will maintain a pulse on how our customers are tracking against their key goals and outcomes, identifying opportunities for customers to purchase additional products, services, and adopt new features needed for them to maximize the value of our solution., • Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level., • Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts Qualifications: • 5+ years in a customer facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred., • Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline., • Experience working on a technical product ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred., • Experience with both proactive and reactive customer success motions., • We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how., • Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,000 - $235,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,000 - $211,000**, • Zone 3: All other US locations - $145,000 - $200,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from ___.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit ___ directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to ___.

___ is building the platform that care operations run on. We reduce waste, cut costs, and improve throughput in hospitals by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and deep EHR integration, our platform enables care teams to operate with real-time intelligence and financial discipline, improving outcomes for patients and operators alike. We are trusted by leading U.S. health systems including HCA, Sutter Health, Advent Health, Trinity Health, and the U.S. Department of Veterans Affairs. Backed by Goldman Sachs, we have scaled rapidly over the last two years and are now building the foundation required for the next phase of durable, disciplined hyper growth. Position Title: Customer Success Manager – Enterprise Accounts (West Region)Reporting Relationship: Reports to Director, Customer Success EnterpriseLocation: Remote. Candidates must be located in the Western United States.Role Overview: The Customer Success Manager - Enterprise Accounts owns the post-deployment success of strategic enterprise healthcare customers. This role partners closely with clinical, operational, IT, and executive stakeholders to drive adoption, value realization, measurable ROI, renewals, and expansion across ___’s platform. • Strategic Customer Ownership, • Manage a portfolio of strategic enterprise healthcare customers post-deployment, serving as a trusted long-term partner., • Develop and execute outcome-driven success plans aligned to customer goals around safety, asset visibility, operational efficiency, and return on investment (ROI)., • Build strong relationships across clinical, operational, IT, and executive stakeholders., • Guide customers through post-go-live adoption, optimization, and expansion, ensuring sustained value realization., • Proactively identify risks and opportunities, resolve issues, and coordinate internally to maintain high customer satisfaction., • Partner with Sales and Customer Success leadership to support renewals, expansion, and long-term account growth., • Customer Success Practice & Scale, • Contribute to the ongoing evolution of Kontakt.io’s enterprise Customer Success practices, with a focus on consistency, scalability, and ROI-driven outcomes., • Help establish and refine repeatable processes for adoption, retention, expansion, and value measurement., • Translate complex customer data and outcomes into clear ROI narratives, best practices, and playbooks for the broader CS organization., • Provide input on processes, tools, and workflows that improve team efficiency and customer impact., • Cross-Functional Collaboration, • Work closely with Sales, Product, Technical Account Services, Hardware Operations, and Marketing to deliver cohesive post-deployment customer experiences., • Serve as the voice of the customer, sharing insights that inform product direction, roadmap decisions, and ROI-focused improvements., • Collaborate on initiatives that support measurable ROI, adoption, and long-term customer value., • 6+ years of Customer Success experience in the healthcare space, supporting enterprise healthcare organizations., • Self-starter with the ability to hit the ground running, operate independently with a high level of autonomy, and take ownership of customer relationships and outcomes in a fast-paced, growth-stage environment., • Comfortable operating in an environment of continuous change, while remaining effective and impactful for customers., • Experience in healthcare technology, including supporting technology and SaaS platforms, within complex healthcare environments., • Strong understanding of healthcare workflows, customer lifecycle management, renewals, and expansion strategies., • Experience driving adoption, optimization, and measurable ROI for SaaS or hardware-enabled healthcare platforms., • Demonstrated executive presence, with the ability to engage senior leaders, lead strategic conversations, and articulate value and ROI at the executive level., • Strong problem-solving skills with an ownership-oriented mindset.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Professional Services Engagement Manager focused on the Department of Defense (DoD) and Federal Systems Integrators (FSI), you will play a critical role in driving GitLab’s growth in the public sector by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. Reporting to the Senior Manager of Engagement Management, AMER, you will work at the intersection of technical solutioning and government contracting, aligning each engagement to the unique procurement, security, and compliance requirements of DoD agencies and their systems integrator partners. In your first year, you will build trusted advisor relationships with customer division chiefs, program managers, and technical leaders, mature repeatable engagement patterns for federal use cases, and help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how critical government programs plan, build, secure, and operate software using GitLab. • Designing and structuring outcome-based professional services engagements that align GitLab capabilities with DoD mission objectives and Federal Systems Integrator program goals, • Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work for federal customers, • Conduct discovery sessions with DoD agencies and Federal Systems Integrators to understand current-state capabilities, mission constraints, and desired business outcomes, • Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and mission objectives, • Structure engagements using outcome-based pricing approaches where appropriate, while maintaining flexibility for staff augmentation and packaged offerings when contracting requirements dictate, • Navigate government contracting vehicles and work effectively through reseller/distributor partnerships and Federal Systems Integrators, • Develop custom-scoped SOWs and staffing plans for complex DoD implementations, engaging with technical architects and delivery leadership to ensure deliverability, • Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of federal requirements and compliance frameworks, • Align with division chiefs, and program managers to gain agreement on scope, price, and shared responsibility mode of the services engagement., • Build trusted advisor relationships with division chiefs, program managers, and technical leaders across DoD and FSI organizations, • Guide customers through commercial terms, procurement processes, and contracting structures appropriate for their acquisition environment, • Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence, • Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention, • Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering, • Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities., • Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented., • Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management., • Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures., • Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services in the DoD and FSI context, and by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes., • Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the public sector, with deep familiarity with Department of Defense (DoD) agencies and Federal Systems Integrator (FSI) environments., • Strong knowledge of government contracting processes and procurement vehicles, including experience working through reseller, distributor, and FSI partnerships to structure compliant services engagements., • Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects., • Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes., • Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders., • Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies., • Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment., • Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals. The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the___. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,875 - $199,800 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Senior Customer Success Manager. Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. As a Senior CSM, you will take ownership of our most complex accounts, bring a higher level of strategic thinking to client engagements, and play an active role in shaping how the CS team operates and grows. * Own customer outcomes for a portfolio of accounts, including our most complex and high-value clients, ensuring they clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders — including senior leaders — across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Maintain clear account plans and engagement strategies, with a longer-term view on retention and growth * Drive portfolio-level strategy, prioritizing efforts across accounts based on risk, value, and growth potential * Lead Executive Business Reviews (EBRs) focused on demonstrating ROI and aligning long-term success * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Apply a consultative approach to help clients connect platform capabilities to their broader operational goals * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Navigate complex customer scenarios, including multi-stakeholder environments and at-risk accounts * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as a senior voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Lead cross-functional efforts to resolve complex challenges and improve the overall customer experience * Act as the internal quarterback for high-impact accounts, ensuring alignment across teams * Help develop and refine CS processes, playbooks, and best practices as the team scales * Mentor and support other CSMs, sharing best practices and elevating team performance * Maintain accurate account data, notes, and activity tracking in CRM * Meet KPIs related to engagement, retention, and growth * Identify and drive improvements to Customer Success processes, tools and playbooks to support scale * Travel on-site to meet with clients * Support evolving initiatives as the company grows * Other duties as assigned by management * 5-7 years of Customer Success, Account Management, or client-facing consulting experience, preferably within a B2B SaaS environment * Proven experience managing complex accounts with multiple stakeholders, including engagement at the executive level * Experience working with healthcare customers or within healthcare operations strongly preferred * Demonstrated ability to drive measurable customer outcomes: retention, adoption, and expansion * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented and consultative mindset * Comfortable contributing to team-level initiatives, sharing best practices, and helping elevate those around you * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) What We’re Looking For - Our Surgimate Values * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

Mendix – the leading low-code application development platform:The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix enables collaboration between business users and developers to work together throughout the development process. Read our ___ to learn more about the wealth of software and solutions global organizations have built with the Platform. At Mendix we strive to maintain a diverse, open, and safe working environment where people can be their true selves. We value every voice, celebrate individuality, and appreciate the diversity of thought and experience. People who work here are driven, smart, and really good at what they do. As this market evolves, we encourage people of all skill levels to work with the platform, both for clients and candidates. Apply today to discover how you can make a meaningful impact with Mendix. Role Overview Siemens is seeking a Customer Success Manager (CSM) to support strategic semiconductor customers across the Mendix and RapidMiner product portfolios. This role is a post‑sales individual contributor position designed for an experienced mid‑level Customer Success professional who can operate confidently in complex, enterprise environments.The CSM will act as a trusted business and technology partner to customer stakeholders, focusing on driving platform adoption, measurable business outcomes, and long‑term value realization. While not expected to be a deep product specialist, the CSM is expected to bring strong technical fluency—with the ability to understand modern software platforms, data, and AI‑driven solutions—and to effectively engage with technical customer audiences.This position requires direct electronics and/or semiconductor industry experience and the ability to collaborate closely with internal Siemens technical experts, product teams, and partners to deliver successful customer outcomes. Key Responsibilities:1. Strategic Customer OwnershipOwn post‑sales success for a portfolio of semiconductor customers, serving as the primary point of accountability for customer value realization, satisfaction, and long‑term relationship health.1. Adoption & Value Realization LeadershipDevelop and execute customer success plans that drive adoption and sustained use of both Mendix and RapidMiner, aligning platform capabilities—including AI‑enabled use cases—to customer business objectives, operating models, and digital transformation initiatives.1. Business & Technical Stakeholder Engagement Build trusted relationships with executive, business, and technical stakeholders, demonstrating the ability to communicate credibly across audiences and translate between business goals and technical enablement strategies.2. Expansion & Growth EnablementIdentify expansion opportunities by understanding customer priorities, technical maturity, and roadmap alignment; partner closely with Sales, Account Executives, and Services to support renewals and growth.1. Cross‑Functional OrchestrationCoordinate internal Siemens resources—including product specialists, professional services, AI and analytics experts, partners, and support teams—to ensure customers receive the right expertise at the right time. Required Qualifications:· 5–8 years of experience in Customer Success, Technical Account Management, Consulting, or post‑sales roles within enterprise SaaS or technology organizations.· Must‑have experience supporting electronics and/or semiconductor customers, such as fabs, IDMs, electronics manufacturers, equipment manufacturers, or related ecosystem partners.· Demonstrated technical background or technical fluency, gained through roles such as systems analyst, technical consultant, DBA, software implementation, data/analytics, or similar hands‑on or adjacent technical experience.· Strong ability to understand and articulate modern software platforms, including data, analytics, AI‑enabled solutions, and enterprise architectures.· Proven success managing complex, multi‑stakeholder enterprise accounts and driving outcomes across long customer lifecycles.· Strong business acumen with the ability to translate customer goals into adoption strategies and measurable success outcomes.· Experience partnering with Sales and Services teams to support renewals and expansion.· Excellent executive‑level communication, presentation, and relationship‑building skills. Preferred Qualifications:· Experience working with AI, analytics, low‑code, or digital transformation platforms.· Background in manufacturing, industrial software, or enterprise IT environments.· Familiarity with value‑based success frameworks, success planning, and customer health measurement. Why Siemens:At Siemens, we enable customers to accelerate digital transformation at enterprise scale. This role offers the opportunity to work closely with leading semiconductor organizations, combining business leadership and technical fluency to drive adoption, innovation, and long‑term customer value across a world‑class software portfolio.$130,000 - $265,000 a yearIf you see a job description and think, “I’d be perfect for that” but your experience doesn’t align perfectly with the qualifications – don’t let that hold you back. We’re always eager to hire talented, passionate candidates – so give it a try and apply. Equal Employment Opportunity StatementMendix/Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, ___. Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, ___. California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click ___.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Team We safeguard Okta from threats and vulnerabilities that could disrupt our business or erode our customers’ trust. The Defensive Cyber Engineering organization is responsible for the Security Data Platform, infrastructure, and tooling that enable Okta’s Detection and Response capabilities. The team also manages enterprise security tools and infrastructure that support XDR, DLP, and SSPM capabilities. The Role We are expanding this team to support Okta’s Public Sector roadmap by hiring a Staff Software Engineer in the DC area. You’ll work closely with Security, Business Technology Engineering, and Product teams to implement and manage security solutions, ensuring our core infrastructure applications protect our workforce, endpoints, and corporate data. To deliver on this vision, you will build data and infrastructure platforms by leveraging your software, data, and security engineering skills. You’ll use automation, policy-as-code, and cloud-native technologies to deliver scalable, resilient, and secure solutions. What you bring: • 8+ years of strong coding and scripting experience, with a focus on building automation and custom tooling for infrastructure and data pipelines. Experience with Python is required; proficiency in other languages (e.g., Bash, PowerShell, Go) is a plus., • Experience developing and maintaining ETL/ELT pipelines for onboarding security data into Okta’s security data lake., • Experience working with security teams to integrate log sources and ensure seamless data ingestion., • Ability to build and maintain scalable, fault-tolerant data pipelines to process security event data., • Proven track record of automating security controls and workflows using a cloud-first approach., • Experience with Terraform and other infrastructure-as-code tools to orchestrate security infrastructure., • Familiarity with CI/CD pipelines for security automation and drift management., • Strong communication skills, with the ability to collaborate with technical staff, support teams, executive leadership, and external vendors., • 2+ years of experience building engineering solutions within highly regulated environments such as FedRAMP High, IL4, IL5, and/or IL6 is a plus., • Current or previous Secret, Top Secret (TS), or Top Secret/Sensitive Compartmented Information (TS/SCI) clearance is a plus. What you’ll be doing • Serve as a security subject matter expert (SME) for solution engineering and architecture reviews, preferably in the Detection and Response and/or enterprise security tooling space., • Lead technical efforts to evaluate, design, and implement new enterprise security systems and feature enhancements., • Build, maintain, and enhance custom automation and cloud infrastructure using Terraform or similar tools to support team workflows and enforce security controls., • Develop integrations with APIs, cloud platforms (AWS, GCP, Azure), and security infrastructure to improve detection, response, and remediation., • Write and maintain scripts and automations, with an emphasis on Python-based solutions, to streamline security operations., • Establish monitoring and alerting for security posture, misconfigurations, and threats across endpoints, SaaS, and cloud workloads., • Proactively identify and remediate security gaps; stay updated on emerging threats, solutions, and tooling across the industry. And extra credit if you have experience in any of the following! • Advanced identity management technologies (MFA, SAML, OAuth, OIDC, WebAuthn), • Deep understanding of Okta's ecosystem, including advanced configuration and integrations, • Experience with continuous compliance solutions (e.g., policy-as-code, automated evidence gathering) Additional requirements: • This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire. #LI-REMOTE #LI-SH1 P24527_3348076 Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit:___. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$161,000—$221,000 USD What you can look forward to as a Full-Time Okta employee! • Amazing ___, • Making ___, • Developing ___ Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta______. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this___ to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please ___ to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at ___

Runware is the unified developer platform for AI inference — one API for all AI. We are building infrastructure that runs AI faster, more cost-effectively, and with higher redundancy. Companies like Higgsfield, OpenArt, Freepik, and Nightcafe use Runware to power generative AI workflows in their products. Through a single API, without needing to manage the underlying infrastructure and model complexity themselves. Today, Runware aggregates hundreds of AI model classes and hundreds of thousands of model variants behind one consistent schema and endpoint. Next, we aim to make every AI model available to every developer through a unified API. Building a platform that abstracts all of that, and serves >300 million end-users across >200,000 developers, requires solving the industry's hardest problems across ML systems, infrastructure, API design, and developer experience simultaneously. We’re hiring an Enterprise Account Executive, a key GTM hire responsible for owning complex sales cycles, closing strategic accounts, and helping define how Runware wins with larger AI-native and enterprise customers. You’ll work closely with founders, GTM leadership, Solutions, Product, and Engineering to move high-value opportunities from initial engagement through technical validation, commercial negotiation, and close. This role is well suited to someone who thrives in early-stage environments, is comfortable navigating technical products, and knows how to build trust with both executive buyers and hands-on technical stakeholders. This position is US-first with some travel, in-person collaboration, customer meetings, and ecosystem engagement as a core part of the role. • Own the full sales cycle from prospecting through product-led-growth first principles and qualification through discovery, technical validation, negotiation, and close, • Build and manage a pipeline of enterprise and strategic accounts across AI-native SaaS companies, developer platforms, creative tools, and high-volume builders, • Prioritize opportunities based on product-led-growth signals, technical fit, urgency, and revenue potential, • Drive multi-threaded deal strategies across technical evaluators, business stakeholders, procurement, and executive sponsors, • Lead discovery conversations to understand technical requirements, commercial priorities, infrastructure needs, and decision criteria, • Run tailored demos and commercial conversations that connect Runware’s platform to customer goals around performance, cost, reliability, and developer velocity, • Guide customers through benchmarks, proof-of-concepts, security conversations, pricing discussions, and rollout plans, • Translate complex AI infrastructure and API capabilities into clear business value for both technical and non-technical stakeholders, • Understand the AI ecosystem well enough to be proactive about research and understanding a wide variety of potential customer needs and use cases, • Work directly with founders and GTM leadership on strategic account planning, deal progression, and revenue goals, • Partner with Product and Engineering to coordinate evaluations, technical blockers, feedback loops, and roadmap insights from the field, • Collaborate with Marketing on messaging, case studies, events, and campaigns that support enterprise pipeline creation and conversion, • Maintain strong CRM hygiene, forecasting discipline, account notes, and pipeline reporting, • Own quota and revenue outcomes across a defined set of strategic and enterprise accounts, • Improve the repeatability of Runware’s enterprise sales motion by refining messaging, qualification criteria, sales process, and close strategy, • Help shape how Runware sells into larger organizations where technical validation, internal alignment, and procurement rigor matter, • Bring urgency, structure, and sound judgment to every stage of the deal cycle, • 5–8+ years of experience in Account Executive, Enterprise AE, Strategic AE, or similar closing roles (SaaS, devtools, AI, infrastructure, or fast-growing startups preferred). Runware needs a seasoned veteran with multiple examples of managing complex deals and presenting clear and focused sales process for forecasting reviews. This is not a role for a first-time enterprise ($100K ARR+) seller, • Proven track record of closing complex, multi-stakeholder deals with technical products, • Strong communicator, comfortable engaging executive, technical, procurement, and operational stakeholders, • technical, stakeholder and lay person pitch, • Strong deal management skills, including discovery, qualification, forecasting, negotiation, and close planning, • High-agency operator with strong follow-through and the ability to create structure in low-process, zero-to-one environments, • Curious and commercially sharp, with interest in models, inference costs, infrastructure performance, and developer workflows, • Genuine interest in the generative AI ecosystem, • Based in or willing to be regularly present in San Francisco and other AI tech hubs, • Experience selling developer tools, APIs, AI / ML platforms, or infrastructure products into technical teams, • Familiarity with image, video, or multimodal AI workflows, • Previous experience as an early GTM hire or part of a founding sales team, • Experience closing six-figure or strategic platform deals Our release cycles are fast and intense, but they’re followed by real downtime. After big pushes we expect the team to unplug, recharge, and come back ready & stronger than ever for the next leap. • Generous paid time off – vacation, sick days, public holidays, • Meaningful stock options – share in the upside you create, • Remote-first setup – work from home anywhere we can employ you, • Flexible hours – own your schedule outside core collaboration blocks, • Family leave – paid maternity, paternity, and caregiver time, • Company retreats – twice-yearly gatherings in inspiring locations

This is an opportunity to make a visible, meaningful impact — on a company, on customers, and on the safety of the internet. Jumio is looking for a new Global Vice President of Customer Success to transform and lead a mission-critical, global Customer Success and Support organisation. You’ll have the mandate to shape how customers realise value from our platform, influence product and business decisions at executive level, and build a world-class success function that supports our next phase of growth. At Jumio, our work matters. We help businesses fight fraud, prevent identity crime, and build trust online — making the digital world safer for millions of people every day. Customer Success plays a central role in delivering on that mission. This is not a business-as-usual role. It’s a senior leadership opportunity for someone who enjoys transformation — redesigning teams, processes, and ways of working to drive adoption, usage, and measurable customer outcomes at scale. You will own the post-sales customer experience end-to-end, ensuring customers achieve value quickly and sustainably from Jumio’s identity, biometrics, and compliance solutions. While Sales and Account Management own renewals and expansion, your work will directly influence both through strong adoption, advocacy, and proactive risk management. You will also have the opportunity to modernize the Customer Success function by identifying and implementing AI-driven tools and workflows that improve customer insight, team productivity, and the overall customer experience. You’ll work closely with Product, Engineering, Sales, and Marketing, bringing the voice of the customer into decisions that shape our roadmap, operating model, and customer strategy. This role is suited to a senior Customer Success leader who has: • Built, scaled, or transformed high-performing Customer Success and Support organisations, • Operated comfortably at executive level in complex, enterprise environments, • A strong sense of ownership, commercial awareness, and customer advocacy, • Motivation to build something better — not just maintain what exists, • A purpose-driven company tackling fraud and identity crime globally, • A leadership role with genuine scope to shape outcomes and strategy, • The chance to build a best-in-class Customer Success organisation with lasting impact If you’re excited by the opportunity to lead transformation and deliver meaningful customer impact in a company with a clear and positive purpose, we’d love to hear from you. Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities: Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s ___ If you have any questions or comments, please send an email to ___.

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth SaaS company scaling rapidly. Customer Success Managers are trusted advisors to key stakeholders at our accounts, delivering strategic insights to drive their business initiatives. Additionally, this role will be primarily responsible for guiding users through onboarding, training, and ongoing engagement at our Strategic Accounts. The overall mission of this role is to develop deep and personal relationships with our user base, driving user adoption across the organization and ensuring retention, verified business value, and renewal of each account. We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high caliber Enterprise SaaS sales, marketing, and customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers across the Medical Device Industry. Our entire Commercial Team takes a proactive, consultative, and high-touch approach when working with customers, investing heavily in pre-sales through onboarding and training to ensure customers are on the road to success from Day one. • Ensure high user-adoption through effective executive sponsorship, change management, and white-glove trainings, • Lead Executive Business Reviews with client executives to communicate value provided by AcuityMD, • Generate contract renewals by ensuring client executives and users are seeing value with AcuityMD, • Identify and illuminate customer success stories and examples of AcuityMD ROI, • Partner with Strategic Program Manager and Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions, • Regularly monitor account health and adoption to find opportunities to help customers acquire maximum value from AcuityMD, • 5-7+ years of experience with deep experience in Customer Success for Enterprise SaaS or in the Medical Technology industry, • You’re able to develop close personal relationships with customers and colleagues through empathy, • You are a patient and active listener, • You’re proactive and self-driven, and bring infectious energy and resiliency, • You are an excellent verbal and written communicator (email & PPT), • You’re highly organized with ability to multi-task and prioritize different assignments, • Analytical background with experience with SQL or other query-based language AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. OTE Range: $160,000 - $210,000 You must have an eligible work permit in the USA to be considered for this position • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 6-12 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Western Door Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the ___. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company ___ and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit ___ and follow us on ___. The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. This position is to provide the Knowledge and Data Management Branch (KDM) of DEVCOM Chemical Biological Center located at Rock Island Arsenal, IL. KDM develops and maintains information systems for several government customers. The majority of the KDM mission supports the Joint Executive Program Office for Chemical, Biological, Radiological, and Nuclear Defense (JPEO-CBRND). This mission directly supports the acquisition programs for CBRN Equipment (CBRNE) for the Warfighter. KDM requires contractor support using non-personal services contracts to execute their mission of developing accredited information systems. Western Door Federal is seeking a Software Developer – Intermediate at the Rock Island Arsenal, in Rock Island, IL. The objective of this work is to provide on-site support and be responsible for the day-to-day performance of the work/contract. Responsibilities include, but are not limited to: • Responsible for full-stack software development to include back-end database script artifacts (tables, indexes, functions, stored procedures, etc.), middle tier software code that moves data from databases, applies any business rules and responds to client requests, and client software that covers a wide range of user / data consumer interactions., • Work under general technical direction, to develop, modify moderately to highly complex web-based applications., • Design, code, test, debug, document, and maintain full stack web-applications., • Work in a software development life cycle, apply security and vulnerability best practices, and require little or no instruction and guidance in performing routine tasks., • Collaborate with other members of the DEVCOM CBC software development team, understand and implement change requests, have superb interpersonal and communication skills., • Participate in team meetings with the government to improve understanding of the mission, tools, concepts, frameworks, and increase effectiveness in delivering software code., • Develop and deliver C# and Microsoft .NET Software Code for DEVCOM CBC KDM. Includes proficiency with old and new Microsoft .NET Frameworks (.NET Framework, .NET Core, etc) There is legacy code that needs to be maintained. Some of the legacy code may need to be refactored, which may include re-writing to use newer framework versions., • Work proficiently in the latest in library code for Microsoft .NET and demonstrate the ability to effectively apply Microsoft and other 3rd party library code written for .NET to delivered software code solutions., • Develop and deliver Web Based Client Software Code for DEVCOM CBC KDM using HTML, JavaScript, CSS, and associated frameworks such as Bootstrap, jQuery, etc., • Develop and deliver SQL Database Scripts for DEVCOM CBC KDM; includes developing SQL database scripts to create, remove, update database objects such as tables, indexes, stored procedures, user functions, etc. Scripts not only must account for changing the schema, but also transforming any data because of a schema change. Scripts must be written with database version control in mind. The IS solutions exist in several environments such as developer, test, staging and production on one or more devices. Therefore, the database in these environments may exist in various versions or states. Any developer or build machine should be able to run scripts from a given database version / state up to the latest., • Review code based on the code review standards below "PRIOR" to request a code review. Regular, recurring, and continuous re-work within the AQL levels are cause for concern. Includes writing any applicable unit testing software code. Code review consists of software code that:, • Contains no errors or warnings using code analysis tools in use by the government., • Passes builds and executes as intended., • No style analysis errors or warnings., • Passes all unit tests., • Adheres to refactoring best practices. The government shall provide instruction, documentation, or publications. The standards are industry best practices for refactoring code and using published design patterns., • Create, update, and deliver application documentation for DEVCOM CBC KDM. Application documentation includes any artifacts such as narratives, diagrams, flow charts, UML diagrams, etc that further describe design patterns, refactoring, of software code beyond comments, and inline documentation markup in the software code. All documentation will be evaluated for adherence to proper formatting, completeness, accuracy and ease of understanding., • Other examples include, but are not limited to:, • Application configuration guide, • User guide/documentation, • IA documentation, • Develop application documentation using GFP and government furnished software, stored and worked on government resources. Basic Qualifications: • Active Secret Clearance, • DoD 8570.01-M IAT Level I Certification, • Apply skills at a complexity level and velocity equivalent to three (3) years of paid experience in developing full stack web-based applications., • Have effective technical, communication, skills, and experience to recommend design solutions and improvements that enhance the software cost, schedule, performance., • Proficient with C# and Microsoft .NET Software Code for DEVCOM CBC KDM. Includes proficiency with old and new Microsoft .NET Frameworks (.NET Framework, .NET Core, etc), • Proficient in the latest in library code for Microsoft .NET and demonstrate the ability to effectively apply Microsoft and other 3rd party library code written for .NET to delivered software code solutions., • Proficient with developing web-based client software using HTML, JavaScript, CSS, and associated frameworks such as Bootstrap, jQuery, etc., • Proficient with delivering SQL Database Scripts; includes developing SQL database scripts to create, remove, update database objects such as tables, indexes, stored procedures, user functions, etc. versions or states., • Excellent attention to detail., • Excellent written and oral communication skills. Diversity, Equity & Inclusion Statement: The Seneca Holdings family of companies is committed to building an inclusive work environment that encourages, supports, and celebrates the diversity of our employees. We recognize that an inclusive corporate culture improves how we support our customers and also improves the collective impact we can make in our communities. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply. Salary at Seneca is based on a variety of factors including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ. The projected compensation range for this position is below. The estimate displayed represents the typical salary range for this position and is just one component of our total compensation package for employees. The projected compensation range for this position is:$98,000—$117,000 USD Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

WE'RE LUMA HEALTH. Needing healthcare can be hard — getting care shouldn’t be. We built___ because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we’ve created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. Customer Success Executive What YOU will do at Luma Health We are looking for a highly driven and empathetic Customer Success Executive to serve as a trusted advisor to our strategic customer base, comprising large health & hospital systems and Academic Medical Centers across the country. As a Customer Success Executive (CSE), you will play a key role in ensuring our customers derive maximum value from our products and services. You will manage a portfolio of strategic healthcare clients, responsible for building strong relationships at all levels within the customer’s organization, and acting as a trusted advisor. You will be responsible for driving customer adoption, usage, satisfaction, retention, and growth, while leveraging deep industry and product knowledge to support our clients' long-term success. Key Responsibilities: • Customer Relationship Management:, • Develop and nurture relationships with key stakeholders at healthcare organizations, including executive teams, clinical leaders, and operational managers., • Serve as the primary point of contact for high-value clients, ensuring their needs are met and addressing concerns in a timely, professional manner., • Onboarding & Adoption:, • Lead the team through the onboarding of new customers, working closely with internal teams to ensure seamless implementation and integration of our solutions into customer workflows., • Drive product adoption and usage, working with clients to optimize their use of the platform and ensuring they achieve their desired outcomes., • Strategic Planning & Account Growth:, • Work closely with clients to understand their business goals, challenges, and strategic priorities, tailoring solutions to meet their needs., • Identify opportunities for upselling and cross-selling, positioning new products and features that align with customer objectives., • Customer Success Strategy:, • Develop and implement customer success plans that align with customer goals and KPIs, ensuring measurable outcomes., • Monitor customer health metrics (e.g., engagement, retention, satisfaction) and proactively address issues that may lead to churn or dissatisfaction., • Conduct regular business reviews with customers to track progress, showcase value, and identify areas for improvement., • Data-Driven Insights:, • Analyze customer data and feedback to derive actionable insights that help improve product offerings and customer success processes., • Use data to drive customer outcomes, presenting reports and updates to both clients and internal stakeholders., • Advocacy & Thought Leadership:, • Serve as an advocate for the customer within the company, ensuring their needs and feedback are communicated to relevant teams, such as Product and Engineering., • Stay informed on industry trends, regulations, and technology developments in healthcare, positioning yourself as a trusted advisor to clients., • Collaboration & Cross-Functional Support:, • Work closely with internal teams, including Sales, Product, and Support, to ensure customer needs are met and issues are resolved promptly., • Provide training and education to both customers and internal stakeholders on the best practices for using our products and services. Who You Are • 5+ years of relevant work experience in customer success or account management. SaaS experience preferred, • Excellent project management skills and ability to collaborate across multiple internal and external stakeholders, • Have exceptional written and verbal communication skills, • You have proven success in building trust and driving results for a broad range of stakeholders: senior executives, IT, and day-to-day users of the software, • Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve, • Proven record of unblocking relationships, turning detractors into advocates, and driving issues to resolution with great client satisfaction, • Tech-savvy and possess strong analytical skills: i.e., can analyze source material and verify accuracy and completeness of details, • Growth company DNA -- ability to thrive in a dynamic, fast-paced startup environment, • Proven Success in growing annual account spend over time. Nice to have: • Healthcare, EMR, EHR Consulting, or Product Management experience, • Process building experience, • Upsell experience We Take Care of You! • Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs., • Work Life Balance, • Flexible Time Off, • Wellness Programs, • Discounted Perks, • 401(k) and Company Equity Don’t meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include incentive plan + stock options + benefits (including medical, dental, and vision.) Base Pay Range: $90,000—$110,000 USD Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to .

Location: Remote (North America) Reports to: VP, Customer Experience BrandBastion is a leading AI-powered solution for social media engagement and brand protection. Our AI isn’t new, it has been built, tested, and refined over a decade to ensure unmatched precision and scalability. The Lead Customer Success Manager role is responsible for both driving pod-wide commercial outcomes and leading a team of CSMs to deliver at the highest standard. This role ensures client KPIs are clearly documented and consistently achieved, renewals and expansions are proactively managed, and the pod operates with visibility, accountability, and growth. You’ll own a portfolio of accounts while also guiding and coaching your pod of CSMs through structured 1:1s and joint client conversations. You’ll step into senior stakeholder discussions, support renewals and upsells across the pod, and be the point of escalation for leadership visibility, risk management, and growth strategy. Our success is measured by how much we help our clients win, whether that’s reducing churn, increasing efficiency, or driving growth through social engagement. • Manage and coach a pod of CSMs, holding bi-weekly 1:1s, reviewing calls, and joining client conversations to support their growth., • Own a portfolio of enterprise accounts while also stepping in to co-lead renewals and upsells across the pod., • Ensure client KPIs are documented, tracked, and consistently followed up on so we’re always tying impact back to measurable results - this will be done in Hubspot, • Build strong executive relationships and act as the senior escalation point for your pod., • Partner with CSMs on bigger upsell pitches and lead expansion opportunities when they involve senior stakeholders., • Provide accurate forecasts for renewals and expansions, keeping leadership informed of risks and opportunities., • Enforce consistency across playbooks, success plans, and client communications so delivery is high quality and scalable., • Work cross-functionally with Product, ClientOps, Support, and Analytics to solve client challenges and influence our roadmap., • Share insights on trends, risks, and opportunities you see across the pod to help us continuously improve., • Roll out new frameworks and processes, ensuring your team adopts and executes them effectively., • Pod Renewal & Expansion Performance: % of accounts renewed on time and pod-wide expansion revenue delivered., • KPI Alignment & Impact: % of accounts with documented KPIs, and consistency of reporting measurable outcomes tied to ROI, efficiency, or sentiment., • Executive Relationship Coverage: Strength and frequency of VP+ stakeholder engagement across the pod., • Team Coaching & Development: Effectiveness of bi-weekly 1:1s, improvements in CSM performance metrics, and feedback from direct reports., • Forecast Accuracy & Risk Management: Accuracy of renewal and expansion forecasts, timeliness of risk identification and escalation., • Operational Consistency: Adoption of playbooks, success plans, and frameworks within the pod., • Leadership Reporting: Quality and timeliness of pod health summaries delivered to CX leadership (renewal pipeline, risks, expansions, KPI coverage)., • Communication Standards: Evidence of direct, accountable communication within the pod, tasks assigned to individuals, clarity of tasks, and sharp updates., • 6+ years in Customer Success, Account Management, or related client-facing roles, including at least 1-2 years in a leadership or mentoring capacity., • Proven ability to manage both people and enterprise client relationships simultaneously., • Track record of driving retention, expansion, and measurable client impact., • Strong coaching, feedback, and people development skills., • Commercial acumen with the ability to forecast and influence renewals., • Process-driven, able to enforce consistency while fostering innovation. At BrandBastion, high performers shape their own path. You’ll have opportunities to: • Lead strategic initiatives that impact our AI-first approach., • Advance into senior leadership roles based on performance., • Work with global brands at the forefront of digital engagement., • Be part of a fast-growing AI-first company leading the future of brand protection and community management., • Competitive Market Rate Compensation + 4+ weeks paid time off, • Opportunities for global team meets, • Flexible, Fully Remote Role: Enjoy the benefits of remote work while collaborating with a talented global team.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Inbound discovery is the lifeblood of our growth engine. Organic channels drive meaningful scale across both our B2C and B2B businesses — serving millions of consumers and helping acquire thousands of new businesses every quarter. As discovery and research behavior rapidly evolves toward AI-driven and answer-based experiences, how 1Password is discovered has never been more critical. This is one of the largest and most consequential SEO roles in technology today, operating at global scale, high velocity, and with direct impact on company growth. We’re seeking a tenacious, data-thirsty Senior Manager of SEO, GEO, and AEO, who can lead and improve search visibility across traditional web search, AI-driven answer ecosystems across our global presence. You’ll be a strategic voice in growth planning and a hands-on leader who defines how 1Password gets discovered everywhere users engage, chat and search. This role is responsible for 1Password’s global organic discovery strategy, spanning: * SEO (traditional search engines and SERPs) * GEO (Generative Engine Optimization) — visibility in AI-powered summaries and generative experiences * AEO (Answer Engine Optimization) — structured, conversational, and intent-driven discovery Reporting to the Director, Growth & Web Experience, you will define the strategy, set priorities, and lead execution through collaboration across Growth, Web, Content, and Product Marketing to meet our business objectives. Success will be born out of strong cross-functional leadership, the hands-on application of your expertise and delivering results. This is a remote opportunity within Canada and the US. What we're looking for: * 8+ years of experience in SEO or organic growth, with ownership of strategy at a global, multi-market scale, with at least 2 years managing people. * Demonstrated experience leading international and multilingual SEO, including hreflang, localization strategy, and regional prioritization. * Strong understanding of B2C and B2B search behavior, ideally within SaaS or technology products. * Hands-on experience partnering with Web, Content, PMM, and Engineering teams to execute at scale. * Deep curiosity and working knowledge of GEO, AEO, and AI-driven search trends, with the ability to turn ambiguity into action. * Exceptional program and stakeholder management skills, with the ability to own large-scale initiatives end-to-end—from requirements through delivery and impact measurement. Bonus points for: * Experience in security, identity, developer tools, or technical products. * Prior ownership of SEO strategy supporting both PLG and SLG funnels. * Experience influencing roadmap decisions without direct authority. * Experience working in security industry What you can expect: Global Organic Discovery Strategy * Develop and execute an end-to-end global SEO, GEO, and AEO strategy aligned with 1Password’s growth goals and Identity Security positioning. * Lead international search strategy across multiple languages and countries, with a strong initial focus on North America and EMEA, balancing global scale with local nuance. Your ultimate measure of success will be ensuring 1Password is a top organic search result for critical terms in all of our key markets. * Ensure 1Password is discoverable across the full spectrum of user intent — awareness, evaluation, and adoption — for both individuals and businesses. AI-Driven & Answer-Based Discovery * Define how 1Password optimizes for generative search experiences, AI summaries, and answer engines — translating emerging platforms into practical, testable strategies. Your ultimate measure of success will be leading services such as ChatGPT and Gemini listing 1Password when asked for advice and recommendations falling inside the scope of our product capabilities * Partner with content, web, and PMM teams to evolve information architecture, structured data, and content formats that perform in both classic and AI-driven discovery. * Establish best practices and internal education around GEO and AEO as the landscape evolves. Technical & On-Page Excellence at Scale * Own technical SEO fundamentals across a large, global site to optimize and improve on the following: crawlability, indexation, site architecture, performance, and hreflang strategy, etc. * Partner closely with Web and Engineering to ensure SEO considerations are built into platform decisions, CMS capabilities, and new launches. * Ensure metadata, templates, and content systems scale effectively across languages and markets. Measurement, Insights & Influence * Define success metrics across SEO, GEO, and AEO — including rankings, visibility, AI presence, engagement quality, and conversion impact, and continually optimize to meet and exceed the business objectives for contribution to the business. * Build clear reporting and insights that help stakeholders, including the Executive Leadership Team, understand what’s working, what’s changing, and where to invest next. * Act as the voice of organic discovery across marketing and web — influencing roadmaps, priorities, and experiments. Team Leadership & Development * Lead and develop a team of SEO/GEO marketers. * Provide clear direction, coaching, and feedback to help team members grow as strategic marketers and operators. * Establish clear goals, expectations, and accountability while empowering the team to test, learn, and improve. USA-based roles only: The annual base salary for this role is between $149,000 USD and $216,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $139,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About Instruqt At Instruqt, we believe the future of enterprise growth will be built on experience, not explanation. We power hands-on product experiences for developer-first software companies like Elastic, MongoDB, Datadog, and HashiCorp. Our platform helps marketing, sales, and education teams turn product adoption into revenue acceleration. We are a fast-growing SaaS company (~$8M ARR in 2025, 122% NRR, 94% logo retention) building the category-defining platform for hands-on product adoption. Location: Remote (US, Canada) - East Coast Preferred We are now hiring a Senior Customer Success Manager / Architect to help drive expansion, retention, and measurable ROI across our strategic customer base. The Role This is not a traditional “check-in and QBR” CSM role. This is a revenue-impacting, expansion-focused, value-driven role responsible for: * Protecting and growing $50K–$500K+ ARR accounts * Driving measurable adoption across GTM teams (Marketing, Sales, Education) * Own the customer journey from Onboarding to Expansion * Proving ROI in business terms * Turning champions into advocates You will manage a portfolio of developer-first software companies and serve as a strategic advisor to Marketing, Sales Engineering, and Customer Education leaders. What You’ll Own: * Retention & Health * Maintain >95% gross retention across your book * Identify churn risk early (budget, adoption gaps, technical blockers) * Drive executive alignment and renewal strategy 120+ days in advance 2. Expansion Revenue * Drive land → expand motion across GTM departments * Identify upsell opportunities tied to: * Increased usage * New use cases (Marketing → Sales → Education) * Strategic initiatives * Partner with AEs to close expansion deals ($50K–$500K+ ARR) 3. Adoption & Time-to-Value * Own onboarding for strategic accounts * Ensure successful adoption and utilization of new product and feature releases. * Reduce friction in content creation and scaling 4. ROI & Executive Alignment * Quantify value with your customers in terms of: * Reduced churn * Increased pipeline * Higher win rates * Faster onboarding * Run executive QBRs tied to measurable business impact 5. Advocacy & Champions * Develop multi-threaded relationships * Cultivate referenceable customers * Contribute to case studies and referrals What “Great” Looks Like: In your first 12 months, you will: * Maintain 95%+ logo retention * Contribute meaningfully to 120%+ NRR * Drive at least 2–4 expansion motions across your portfolio * Elevate conversations from “lab usage” to “revenue impact” * Build trusted advisor relationships with Director+ level stakeholders Who You Are: Experience * 5+ years in Customer Success, Account Management, or Strategic Consulting * Experience managing $100K+ ARR SaaS accounts * Experience selling or supporting technical products (DevOps, Data, Security, Cloud Infra preferred) * Comfortable working with Sales Engineers and technical stakeholders Skills * Strong business acumen, can tie product usage to revenue impact * Confident in executive conversations * Data-driven and analytical * Expansion-oriented mindset * Clear, structured communicator Bonus * Experience supporting Marketing or DevRel teams * Familiarity with developer tools * Background in technical education or enablement * Sales or Sales Engineering experience Why This Role Matters Instruqt’s growth depends on: * Expansion inside existing accounts * Increased product adoption across GTM teams * Clear ROI storytelling * Strong champions who bring us into new companies Customer-centricity is central to our growth strategy. This role is critical to unlocking the next stage of expansion. Compensation * Competitive base salary * Performance-based variable tied to retention and expansion * Equity participation * Remote-first culture * High-impact, high-visibility role If you want to build category-defining customer relationships at a company shaping the future of product adoption, we’d love to talk. Your application has been successfully submitted!

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none. Brightspeed is looking for a driven, creative, experienced, and energetic leader to join our team and help support our life and safety customers. Operating in a highly cross-functional environment, the Customer Care Manager is influential and has an ability to make an immediate, significant impact on the business. You will focus on supporting and large revenue customer accounts. You will be the primary point of contact for all the customer technical, operational, and escalated issues. As a Customer Care Manager, your duties and responsibilities will include: The Customer Care Manager is the single point of contact for strategic revenue customer accounts with complex product needs. In this position, you will proactively manage customers’ service needs ensuring the highest level of satisfaction, exceeding deliverables and timelines within the Customer Journey. • Manage interactions from the order origination through revenue assurance, • Promote revenue growth, retention, and overall client satisfaction, • Provide support, coordination, and guidance on client and service delivery processes, • Serve as the escalation point for customer inquiries and issues, • Includes: order origination and validation, project management, service scheduling, technical customer account management, MACD handling, billing and revenue assurance, • Communicates order status and governance via client facing communication, • Meet learning, development and personal growth objectives to provide a superior customer experience, • Deliver data and feedback to other internal organizations on chronic performance issues and recommendations, • Provide Client Business Reviews on a recurring basis, no less than bi-annually, • Support Service Assurance and Repair in Network Service Review (NSR) presentation to client, • Initiate mitigation strategies to optimize customer solution delivery, • Communicating - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods, both internal and external., • Problem Solving and Decision Making – Identifying issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, & chooses a course of action., • Driving for Results - Setting ambitious standards of performance for self and the overall team; responsibility for work goals; initiates, focuses, and monitoring the efforts; proactively acting, and going beyond what is needed., • Client & Partner Relationships - Developing and sustaining relationships based on an understanding of client, partner and stakeholder needs and actions. WHAT IT TAKES TO CATCH OUR EYE: • Bachelor’s Degree and/or minimum of 10 years in the telecommunications industry, • Must have customer facing experience in a similar role at a prior telecommunications company supporting large revenue Enterprise and Wholesale customer base, • Executive level presence and able to communicate with client stakeholders, • Extensive knowledge of TDM and IP based voice and data services, • Must be able to work in a fast-paced environment, and work collaboratively with marketing, sales, and channel management colleagues to support revenue growth., • Must have strong personal leadership skills and is a professional, responsive, and a good team player, • Ability to work under pressure to tight deadlines, • Strong customer focus and excellent attention to detail #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact ___ to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices:

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in. We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That’s why Maze was recently named the #1 user research platform in ___—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce ___. This role focuses on supporting mid-market customers across NAMER, with a focus on Central and East Coast time zones. The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You’ll thrive here if you’re a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. * Support customers in adopting Maze effectively and building confidence in their research practice. * Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. * Tailor guidance to customers across a wide research maturity range—from seasoned UXRs to teams new to research. * Help customers scale research beyond individuals into broader cross-functional teams. * Own the post-sale relationship and renewal strategy for a mid market book across NAMER. * Drive adoption depth, feature utilization, and long-term engagement across multiple teams and organizational levels. * Fully own the renewal motion—pricing, quoting, negotiation, forecasting, and value narrative. * Maintain strong, predictable renewal forecasting and manage risk early. * Develop deep product expertise to guide customers on advanced capabilities and new features. * Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross-sell pathways. * Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. * Partner with AMs/AEs directly on large, multi-team, or complex expansion initiatives where they lead the commercial negotiation. * Advise senior stakeholders—Design Directors, Heads of Research, VP Product, and occasionally C-suite—on integrating continuous research into their product development processes. * Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. * Deliver strategic recommendations that tie Maze usage directly to business outcomes. * Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. * Surface opportunities to deepen adoption and expand Maze into additional teams. * Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. * Collaborate with Product to shape roadmap priorities informed by customer behavior. * Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. * 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. * Experience supporting Enterprise or mid-market customers, ideally with product, design, research, or technical audiences. * Strong history of owning renewals and driving retention outcomes. * Research-savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). * Teacher mindset: Skilled at translating complex concepts into clear, confidence-building guidance. * Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. * Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. * Executive presence: Confident leading strategic conversations with senior stakeholders. * Startup-ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. * Operationally strong: Organized, proactive, and dependable in managing a dynamic book. * Background or coursework in UX research, product design, behavioral science, or adjacent fields. * Prior experience supporting research, design, or product teams. At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. * Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. * Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. * Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions * Health insurance with international coverage, vision, and dental: 100% of the team member premium paid * For some locations, coverage options vary, please see our ___ for more information * Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources * Life and Disability Insurance, 100% of the team member premium paid * Flexible time off * Meaningful equity * Company retreats, fully paid for by Maze * New MacBook (laptop), paid for by Maze * Paid Family leave: 16 weeks for birth or adoptive parents * $500/month to be used for dependent health insurance coverage * If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! * $1,500 remote work setup fund to ensure you can set up a productive work space * Flexible work schedule where you manage your own working hours * Monthly ___ points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more * Virtual social engagements randomly throughout the year * SWAG, we have some really cool swag * Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits ___. We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

Head of Carrier & Program Sales (VP/SVP Level) Fortify Companies Location: Remote – U.S. Reports to: Chief Commercial Officer Travel: Up to 50%, with some periods of heavy travel About Us Fortify’s roots are in restoration, and that foundation gives us credibility with carriers and policyholders alike. But we believe restoration alone isn’t enough. The industry performs better when loss is prevented where possible and response is coordinated when it’s not. Fortify is building a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild. Through Fortify’s growing portfolio of operating companies—including Rytech, Insurcomm, and additional businesses we will bring into the ecosystem—this alignment is delivered at scale. The Role The Head of Carrier & Program Sales is a executive, externally facing growth leader responsible for advancing the vision of the Fortify platform with insurance carriers and program partners. This role owns the development, launch, and expansion of national and regional carrier programs across Fortify’s operating companies, including Rytech, Insurcomm, and future platform additions. This is a growth-oriented commercial leadership role with a strong emphasis on personally opening new carrier relationships and scaling programs across the Fortify platform. The successful candidate believes in Fortify’s category evolution and actively leads the development of carrier partnerships that go beyond reactive restoration. In parallel, this role includes direct leadership of a small, high-performing team of account managers and business development leaders, working collaboratively to deliver strong customer outcomes. This role reports to the Chief Commercial Officer and partners closely with executive leadership across Fortify. Key Responsibilities Advancing the Fortify Platform • Lead carrier and program sales across Fortify’s operating companies, including Rytech, Insurcomm, and future acquisitions., • Position Fortify as a single, integrated partner rather than a collection of individual brands or services., • Prospect, pursue, and close new national and regional carrier relationships., • Structure and launch carrier programs focused on loss prevention, severity reduction, and faster recovery., • Partner with the Chief Commercial Officer, CEO, and executive team to refine carrier positioning and go-to-market strategy., • Translate strategy into execution by building pipeline, advancing deals, and delivering against growth targets., • Serve as a senior external representative of Fortify with carrier executives, claims leaders, and innovation teams., • Represent Fortify at industry events, executive briefings, and strategic partner forums., • Lead, coach, and develop a small team of 1-2 account managers and sellers., • Establish disciplined sales processes, pipeline management, forecasting, and performance metrics., • Work closely with Operations, Finance, Marketing, Technology, and brand leadership across Fortify companies., • Work with regional sales managers to pull through accounts at local levels., • Ensure sales commitments are executable across markets and brands., • Champion solutions that create value for carriers, property owners, and Fortify. What Success Looks Like • National and regional carrier programs launched across multiple Fortify operating companies., • Fortify recognized as a trusted partner for reducing loss frequency and severity., • A repeatable, scalable carrier sales motion established across the platform., • Consistent delivery against growth and pipeline targets. Ready to Join Us? We are building something that does not exist yet in property protection, and we need strong, thoughtful leaders to help us do it right. If you are a proven dealmaker and integrator who cares about doing good work with good people, we would like to hear from you. ___ Equal Opportunity Employer: Fortify Companies is an equal opportunity employer committed to creating an inclusive environment for all employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We believe diverse perspectives strengthen our teams and help us better serve our customers and communities. Who You Are • A platform seller who understands how to bundle capabilities across brands and services., • A growth-oriented business developer energized by opening new relationships., • A strategic executor who shapes positioning and delivers results., • A credible executive partner with strong judgment and presence., • A people leader who develops teams and raises performance. Qualifications • 7–15+ years of progressive sales leadership experience, • Background in insurance services, property restoration, P&C claims, managed repair programs, or adjacent industries, • Proven success selling national or regional property and casualty carrier programs, • Experience closing complex, enterprise-level agreements, • Bachelor’s degree in Business, Marketing, or related field preferred Core Skills & Capabilities • National carrier and program sales, • Platform and multi-brand selling, • Consultative and solution-based selling, • Executive relationship development, including having a base of senior level executives at multiple carriers, • New business development and account expansion, • Pipeline management and forecasting, • Team leadership and development, • Executive communication and presence Culture & Values This leader embodies Fortify’s belief that better alignment leads to better outcomes. You operate with integrity, urgency, and respect for the teams delivering the work. You push hard, collaborate deeply, and help build something lasting. What We Offer • Competitive executive compensation with performance incentives, • Equity participation in a PE-backed growth company, • Comprehensive health, dental, and vision coverage, • 401(k) with company match, • Generous PTO and 9 paid holidays

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: • Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis., • Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success., • Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices., • Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution., • Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level., • Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: • Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment., • Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it., • Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker., • Excellent Communication: Your written and spoken communication skills are outstanding., • Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work., • Highly Adaptable: You excel in a fast-paced and dynamic organizational setting., • Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization., • Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner., • Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: • 5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred., • Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline., • Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred., • Experience with both proactive and reactive customer success motions., • We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how., • Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: 171,200 - 235,400 Zone 2: 154,100 - 211,860 Zone 3: 145,500 - 200,090 • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,000 - $235,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,000 - $211,000**, • Zone 3: All other US locations - $145,00 - 200,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

AcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients. We are targeting a Senior Director or VP level for this role. The Customer Success Leader will lead Customer Success Managers (CSMs) focused on the Strategic Segment ($1B+) accounts. In this role, you will lead a team of 7+ CSMs responsible for owning renewals, generating adoption, and driving customer satisfaction. We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high-caliber Enterprise SaaS and Medical Device customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers and end-users across the Medical Device Industry. Our Customer Success team takes a proactive, consultative, and high-touch approach when working with customers, by engaging directly with end-users to generate platform adoption and running Executive Business Reviews to align with strategic initiatives and quantify and communicate ROI. • Drive customer retention and expansion by leading team of CSMs focused on the Strategic segment ($1B+ in revenue), • Directly manage the Strategic Customer Success team, providing ongoing enablement, coaching, and development, including sharing and shaping Customer Success process, best practices, and strategies, • Engage directly with key customers on Executive Business Reviews (with CSMs) to communicate value provided by AcuityMD, • Provide support for CSMs in at-risk accounts through risk detection/alerting and action plans, • Building hiring plans and recruit, hire and onboard world class CSMs, • Partner closely with sales, product, and services teams to advance AcuityMD’s mission and approach to customer engagement, • Regularly monitor account health and user adoption across a large portfolio of accounts, and report on key performance indicators to Customer Success and broader Commercial team leadership, • 8+ years of experience in Customer Success or Account Management Enterprise SaaS, • 3+ years of experience leading high performing teams as a Senior Manager or Director, • Proven track record of exceeding retention and expansion quotas, • Ability to develop close personal relationships with customers and colleagues through empathy, • Patient and active listener, • Proactive and self-driven, and bring infectious energy and resiliency, • Passion for people, with a history of hiring, developing, and up-leveling your teams, • Proven ability to manage large (several hundred) logo portfolio, • Excellent written and verbal communication skills (email & PPT), • Experience in venture-backed, growth stage companies, • Medical Device or Life Sciences experience, • Experience using CRM, ideally Hubspot You must have an eligible work permit in the USA to be considered for this position • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 8-16 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

About the Job: LaunchDarkly is specifically looking for product oriented, customer focused, sales-oriented individuals to play a significant role in the expansion of our Mid Market Account Executive team. This role will work directly with a manager, sales engineers, and other resources to help customers successfully test, purchase, and adopt LaunchDarkly. Intelligent, creative, and fun individuals with a strong work ethic are who we want to build this team with. Responsibilities: * Qualify and convert inbounds leads at a rapid pace * Successfully prospect into ICP target accounts * Articulate and sell the value of LD”s platform subscriptions * Prepare for and run discovery sessions with new prospects to articulate LaunchDarkly’s core use cases and the value of the usage based pricing model * Gain an understanding of third party architectures (AWS, Azure, GCP) to accurately position and price our usage based model * Customize and deliver demos with the Solutions Engineering team * Run a proof of concept for prospects * Own, build and develop the relationship with existing customers, demonstrating product usage and capabilities and developing new opportunities * Develop new opportunities from our existing customers * Consistently hit revenue targets * Educate, evangelize, and guide our customers through a successful adoption of LaunchDarkly * Deliver customer feedback for our product and engineering teams * Maintain up-to-date knowledge of our product and processes * Keep all data in tools up to date; SFDC, Aviso, Outreach * Accurately forecast sales targets on a weekly, monthly, quarterly basis Qualifications: * Have a proven track record of hitting or exceeding quota * Be an exceptional written and spoken communicator * Be highly organized & autonomous * Be comfortable and energized operating in a fast moving organization * Entrepreneurial and self-motivated * Enthusiastic about learning and growing at LaunchDarkly * Intellectually curious and ambitious * Knowledge or experience in the developer tool space a plus * Experience selling to mid-market companies a plus Pay: Target pay ranges based on Geographic Zones* for Level P3: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $133,000 - $182,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $119,000 - $164,000**, • Zone 3: All other US locations - $113,000 - $155,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

Who We Are Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. Our amazing user community provides us with real-time feedback and contributions to improve the developer experience everywhere. Backed by top VC firms, we have built a team of professionals from various successful start-ups and well-known technology companies. Together, we collaborate cross-functionally, engage with and support our users to improve the developer experience, deliver world-class open-source software, and enhance our commercial SaaS platform. Temporal is growing and working towards building the best community. We are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for helping developer communities, open-source software, and want to be a part of our amazing team, we'd love to hear from you! Temporal is shaping the future of application development by enabling organizations to build, scale, and run resilient applications. We are seeking a highly skilled and experienced Strategic Account Executive in San Francisco, California to join our Growth team and drive revenue within some of the largest and most complex enterprise organizations. In this role, you will own a key sales territory, navigating matrixed enterprise companies and selling to highly technical personas such as software engineers, engineering leaders, and architects. As a strategic partner to our customers, you will bring a proven ability to lead sophisticated sales processes, uncover opportunities within massive organizations, and drive adoption of Temporal’s solutions. Your entrepreneurial mindset will help you thrive in a high-growth, startup environment, while your expertise in scaling revenue within complex organizations will make you an invaluable asset to our team. Come work with some of the brightest minds in the tech industry and help transform how modern applications are built. You will contribute to the growth of a category-defining company at the forefront of innovation. • Own and manage the entire sales cycle, from prospecting to close, with a focus on growing revenue within existing customers, • Develop and execute account strategies to expand Temporal’s footprint across multiple divisions within large, matrixed enterprises, • Engage with software engineers, architects, and technical stakeholders to understand their needs and position Temporal effectively across a wide range of use cases, • Navigate complex technical discussions and align Temporal’s capabilities with customer priorities, • Build long-term relationships with customers, becoming a trusted advisor and identifying opportunities for ongoing growth, • Partner with customer success, solutions architecture, and product teams to ensure a seamless customer experience, • Leverage your expertise in growth motions to identify and capitalize on high-value opportunities within massive enterprise accounts, • Innovate and adapt sales strategies to meet the dynamic needs of enterprise businesses in a rapidly evolving market, • Demonstrated expertise in enterprise software sales, typically gained through 10+ years of experience in similar roles, • Proven track record of selling to software engineers, technical decision-makers, and engineering leaders, • Navigate complex technical discussions and collaboratively align Temporal’s capabilities with customer priorities, • Demonstrated success navigating and closing deals within large, matrixed enterprise organizations, • Experience driving high-growth sales motions within enterprise accounts, identifying opportunities, and scaling revenue, • Comfortable operating in a fast-paced, high-growth environment with a hands-on approach and entrepreneurial mindset, • Exceptional relationship management skills, with the ability to influence and build trust across multiple levels of an organization, • Demonstrated success in consistently achieving or surpassing revenue goals, • Experience working with cutting-edge developer tools or infrastructure products, • Familiarity with consumption-based sales models and driving adoption of technical products, • Outstanding communication and negotiation skills, with the ability to present to technical and executive audiences, • A passion for technology and a deep curiosity for solving complex customer challenges, • The estimated pay range for this role is $300,000 - $350,000 OTE (50/50 split), • This role is eligible to participate in Temporal's equity plan Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process. Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. U.S. Benefits • Unlimited PTO, 12 Holidays + 2 Floating Holidays, • 100% Premiums Coverage for Medical, Dental, and Vision, • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available), • Empower 401K Plan, • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! International Benefits • Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with ___. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness. Additional Perks • $3,600 / Year Work from Home Meals, • $1,500 / Year Career Development & Learning, • $1,200 / Year Lifestyle Spending Account, • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you), • $500 / Year Professional Memberships, • $74 / Month Reimbursement for Internet, • Calm App Subscription for Mental Health & Wellness Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist. We are not working with external recruitment agencies, thanks.

The Schoolinks Customer Success Team is continuing to grow as we bring on new customers. We're looking for passionate, customer centric individuals to be the next Customer Success Managers. We are looking for team members to support our smaller school districts across the country. This will involve high levels of using data to drive strategy, project management and organization. Your Responsibilities will include... • Work in a collaborative team to meet onboarding, usage, and renewal targets for your portfolio of districts., • Onboard new districts by leading their project kickoff, data integration, and training sessions., • Assess usage, engagement, and outcome data to determine health and action needed at each of your districts., • Build and maintain director and executive level relationships at each of your districts., • Facilitate renewal process (quote, verbal approval, signature) for your districts., • Provide well-structured customer feedback to our Product Team, collected during the various customer engagements., • Continuously define, document problems and challenges faced by our districts., • Keep account records and notes updated in a CRM such as SalesForce, Gainsight or other CS tools., • 3+ Years Professional Experience, • 1+ years experience in implementation and customer success for a SaaS company (ideally in the K12 or EdTech industry), • Strong ability to multi-task and manage a large book of business, • Experience or Ability to work in a remote environment., • Strong interpersonal skills, • Project management skills (understand task dependencies/sequence and manage of tasks), • Positive attitude - you can stay optimistic in high stress situations, • Proactive, entrepreneurial style, eager to take initiative in a fast-paced, dynamic environment — you know when and how to find the right information when you need it., • Ability to close renewal and multi-thread to discover expansion opportunities., • Technical Abilities: Google Suite (Sheets, Slides, Etc) & Apple/Mac Required SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. • 100% health care coverage for Employee, • 401K with company matching, • Dental & Vision, • Parental Leave, • Subsidized gym membership, • Remote work stipend, • Annual team offsite

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health. * Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale. * Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA. * Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems. * World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes. For more information, visit ___. We are seeking a Customer Success Executive with health systems experience to join our team. You will ensure that our clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. You will have the opportunity to partner and report to the Chief Medical Officer. This role will sit remotely in the Nashville, TN, area and serve local and surrounding clients as needed. It will be required to travel onsite to the client's location regularly. * Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted resource. * Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. * Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success. * Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations. * Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. * Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences. * Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies. * Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto. * Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing. Must-Have: * A minimum of 5 years of health systems experience. * Proven experience in customer success, account management, or project management. * Ability to build relationships across an organization, from front-line staff to executives. * Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements. * Experience working with cross-functional teams in a fast-paced startup environment. * Strong background in project management. Nice-to-Have: * Experience with AI or technology adoption in healthcare. * Advanced knowledge of healthcare workflows and compliance standards. * Active Registered Nurse (RN) license from an accredited university. ***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @___ email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.

Description: First, let's talk about you! As an Enterprise Account Executive at Dazz, you will drive sales of enterprise solutions in the SaaS/Security space. Responsibilities include building relationships with key decision-makers, understanding client needs, providing insights on Cloud Security and DevOps, ensuring accurate sales data management, collaborating cross-functionally, and staying updated on industry trends. Requirements: 4+ years selling enterprise solutions, process-oriented mindset, Cloud Security and DevOps proficiency, familiarity with CSPM, CWPP, and VM tooling, knowledge of IaaS and IaC, SaaS experience, willingness to travel, and bonus startup experience. Requirements: Requirements: • Minimum of 4 years of successful experience selling enterprise solutions in the SaaS/Security space., • Process-oriented mindset with excellent attention to detail., • Proficiency in Cloud Security and DevOps concepts., • Familiarity with CSPM, CWPP, and VM tooling., • Understanding of Infrastructure as a Service (IaaS) and Infrastructure as Code (IaC)., • Experience working with SaaS products., • Ability to travel as needed to meet with clients and attend industry events., • Strong customer and partner network within region, • Bonus: Previous experience in a startup environment. Now, what is Dazz? At Dazz, we’re on a mission to help security and engineering teams simplify and automate security remediation processes. It’s a win-win situation: with more efficient and effective operations, cybersecurity teams are able to be more strategic about security posture management and developers are able to spend more time innovating, and less time fixing. Our Unified Remediation Platform rapidly uncovers blind spots, prioritizes issues, and streamlines fixes in a developer-friendly workflow, so risk windows shrink from weeks to hours, making Dazz a critical foundation for Application Security Posture Management (ASPM), DevSecOps, and Continuous Threat Exposure Management (CTEM) initiatives. At Dazz, we believe that employment is a two-way street. We want you to thrive in your role, pushing yourself, acquiring new knowledge, receiving timely feedback, and being presented with growth opportunities. Our goal is to create an exceptional work environment at Dazz—one that transforms your experience here into something truly remarkable.

At JetBrains, code is our passion. JetBrains is a global software company specializing in the creation of intelligent, productivity-enhancing tools for software developers and teams. Ever since we started, back in 2000, we have been striving to make the strongest, most effective developer tools on earth. Over 15.9 million developers already use our products, and 90 Fortune Global Top 100 companies are JetBrains customers. The Account Executive works with dedicated enterprise customers. Key responsibilities include establishing and maintaining relationships with key stakeholders and users within the organization, acting as a single point of contact for the client, and serving as the client's advocate within JetBrains. They manage the account plan and orchestrate the team to achieve revenue and customer satisfaction targets. An ideal candidate has strong sales and communications skills and previous experience with specific customers or industries. • Establishes and maintains relationships with key stakeholders and decision-makers to align on mutual goals and build trust., • Develops a strong understanding of customer priorities to identify opportunities for Developer Experience and educate decision-makers on the value proposition of JetBrains., • Build and manage account plans to meet revenue targets and customer satisfaction., • Accurately manage sales pipelines and forecasts to ensure business goals are met and resources are allocated efficiently and make business predictable., • Engages product groups and stakeholders in business planning, prioritizing actions based on customer needs and growth opportunities., • Acts as the primary point of contact and advocate for the client within JetBrains, seeks customer feedback and feature requests to improve satisfaction., • Proven experience in Enterprise Sales in cloud or software vendor or distributor with specific customers or industries and with a deep understanding of their unique needs and challenges., • Proven track record of meeting or exceeding sales targets and effectively managing the sales process from prospecting to closing., • Ability to build and maintain strong relationships with key stakeholders and users within the customer organization on CxO level., • Ability to manage account plans, work with CRM to accurately manage sales pipelines and forecasts., • Experience in acting as a single point of contact for the client and advocating for the client's needs within the company. At least 30% of time #LI-HYBRID #LI-REMOTE #LI-JP1 We process the data provided in your job application in accordance with the ___

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Senior Director of Engineering, Product and Design Operations will report directly to the CTO and is responsible to continue to build and scale the operating system for our EPD organization. The Sr. Director sets the department’s strategic direction, oversees operations, drives delivery, and develops a high-performing team to achieve impactful results. This leader will unify Engineering Operations and Product Operations into a single, high-leverage function that drives delivery predictability, portfolio visibility, and execution excellence. This is a remote opportunity within Canada and the US. What we're looking for: * Experience: 8+ years of experience in Engineering Operations, Product Operations, Technical Program Management, or similar leadership roles. At least 5 years in a leadership role, preferably within the SaaS or cybersecurity industry. Bonus points to candidates that have led a company through IPO as an Operations Leader. * Proven track record of delivering success enabling multi-team, complex, infrastructure-heavy delivery and building operational systems from scratch in a scaling company * Comfort operating amid ambiguity and designing clarity. * Data-driven with the ability to translate metrics into decisions. * Executive presence and ability to influence senior technical leaders. * Strong business acumen with expertise in AI, security infrastructure, developer platforms, or highly technical environments strongly preferred. * Demonstrated success enabling multi-team, complex, infrastructure-heavy delivery. * Exceptional analytical and strategic thinking skills, with the ability to develop and execute strategic plans that drive measurable results. * Extensive experience in operational excellence, including process and system optimization, scalability, and the development and management of performance metrics. * Proven success in collaborating effectively cross-functionally with senior leaders (including C-Suite) and teams. * Outstanding communication and interpersonal skills, with the proven ability to influence across the company, using expertise, executive presence, strategic insights, and diverse influence strategies. * Experience in successfully leading and sustaining transformational initiatives in fast-paced, complex, and dynamic environments. * Strong history of building, developing and scaling high-performing teams. What you can expect: * Strategic Leadership & Partnership: Partner with CTO, CIO/CISO and EPD leadership to develop and execute the department's vision and roadmap, aligning with company strategy. Analyze trends and translate strategy into operational plans, proactively addressing scaling bottlenecks. Support executive and board-level planning/reporting. * EPD Operating Model & Enablement: Update for scale and implement the end-to-end EPD operating model. Establish scalable planning frameworks (annual, quarterly, sprint), execution rhythms, and decision-making governance. Build cross-functional connectivity (Product, Engineering, Design, Marketing, and GTM). Improve delivery predictability, velocity, and quality via portfolio, capacity, and dependency management. Remove systemic execution friction. * Operational Excellence & Process Maturity: Assess and improve department structure, processes, and systems to boost scalability and operational excellence. Mature product lifecycle management and implement engineering effectiveness frameworks (DORA, flow metrics, reliability KPIs). Establish best practices for release, incident, and change management. Support technical planning for infrastructure/AI systems. * Visibility & Performance Metrics: Define and manage KPIs aligned with organizational objectives. Develop real-time visibility into roadmap progress, delivery health, risks, and outcomes. Implement KPI frameworks across product, engineering, and operations. Design clear, low-bureaucracy dashboards and reporting systems for leadership insight into trade-offs and resource allocation. Track performance and hold teams accountable for business outcomes. * Cross-functional Collaboration & Initiatives: Cultivate senior leader relationships to ensure strategic alignment, optimize resources, and drive collective outcomes. Lead key strategic growth and efficiency initiatives. Represent the department in senior leadership forums. * Scaling Systems & Change Management: Build processes and implement necessary tooling (PLM, roadmap, capacity models) that are scalable. Lead and sustain organizational change initiatives, transitioning from startup scrappiness to operational rigor. * Team Leadership & Talent Development: Lead a high-performing EPD Operations organization. Coach and mentor direct reports, evaluate talent, and implement development plans. Drive a high-performance culture reflecting company values, fostering psychological safety, ownership, and agility. Champion employee experience initiatives. * Financial Oversight: Partner with Finance to oversee the departmental budget, ensuring efficient resource allocation and cost control. Monitor financial performance and identify improvement opportunities. * Customer/Industry Relationships: Establish and maintain strong relationships with relevant external customers, partners, vendors, and industry contacts to achieve strategic goals. Sr. Director, Engineering & Product Operations Outputs First 30 Days: Diagnose & Align Theme: Understand before changing. Build trust before redesigning. Objectives * Build strong relationships across Engineering, Product, Design, and cross-functional partners. * Assess the current operating model (planning, roadmapping, tooling, metrics). * Identify systemic delivery bottlenecks and visibility gaps. * Evaluate current EngOps and ProdOps capabilities. Outputs * Clear current-state assessment. * Top 3–5 operational risks and friction points. * Prioritized 90-day action plan. * Initial org design direction for unified Ops function. Days 31-60: Design & Activate Theme: Introduce structure without slowing momentum. Objectives * Define and pilot a standardized quarterly planning and portfolio process. * Launch executive-level delivery visibility (dashboards, risk tracking). * Apply strong program management to 1–2 high-impact initiatives. * Clarify roles, ownership, and governance across EPD. Outputs * Live portfolio-level reporting. * Documented planning and execution cadence. * Clear operating model for unified Eng/Product Ops. * Early wins in predictability and transparency. Days 61-90: Institutionalize & Scale Theme: Move from reactive execution to predictable delivery. Objectives * Roll out operating rhythm across all EPD teams. * Formalize dependency management and risk escalation. * Improve roadmap confidence and delivery predictability. * Align portfolio allocation tightly to company objectives. * Finalize org structure and hiring plan. Outputs * Fully functioning EPD operating system. * Measurable improvement in delivery visibility and confidence. * Board-ready reporting framework. * 12-month operational maturity roadmap. The Shift by Day 90 From: * Fragmented visibility * Reactive coordination * Hero-driven delivery To: * Transparent portfolio management * Predictable execution * System-driven scale USA-based roles only: The annual base salary for this role is between $272,000 USD and $408,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $254,000 CAD and $381,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for an experienced Principal Product Manager to lead strategy for one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. As a Principal Product Manager at Bellese, you are a recognized authority in product management, agile delivery, and digital services — setting long-term vision, shaping strategy in partnership with executive stakeholders, and translating high-level goals into roadmaps that drive meaningful outcomes for clients and the communities they serve. You have a deep understanding of the contracting landscape, including how policy, compliance, and procurement shape product decisions. You lead by example rather than authority, mentoring product staff, driving cross-team collaboration, and representing Bellese's product philosophy with clients and the broader civic tech community. Beyond contract delivery, you are a business leader — identifying opportunities for organic growth within your program, supporting company-wide business development initiatives, and partnering with the Product Director to continuously elevate the product management practice. The ideal candidate brings a rare blend of strategic depth, collaborative instinct, and civic purpose. You thrive in the ambiguity of consulting and bring a systems-thinking mindset to every challenge - finding opportunity in every engagement to challenge the status quo and leave things better than you found them. You are equally comfortable in executive conversations and cross-functional team workshops, with a proven ability to align stakeholders toward a shared vision — always with the user at the center. You bring at least 3 years of experience at the Principal level or equivalent and a strong command of horizon three strategy; this is not a delivery role. Experience in the public sector, federal consulting, or a highly regulated industry is a strong plus, as is a background in digital healthcare technology and a passion for mentoring others. If you're driven to shape how technology and policy work together to advance digital services, Bellese is the right place for you. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. 3+ years operating at the Principal or equivalent senior IC level in a Product Management role * Bachelor’s degree or equivalent professional experience * Exceptional command of written and verbal English, with the ability to translate complex technical and policy concepts for diverse audiences * Deep understanding of the consulting mindset working with executive partners and stakeholders * Demonstrated habit of staying current with emerging industry trends, technologies, and methodologies — with the ability to form and articulate informed, evidence-based opinions on how they apply to product strategy, client outcomes, and long-term platform direction * Demonstrated experience owning long-term product vision and strategy across a portfolio of products or complex, multi-team programs * Strong command of modern product management practices including user-centered design, agile delivery, and continuous discovery * Track record of mentoring and elevating less experienced product practitioners * Proven ability to influence and align executive stakeholders, clients, and cross-functional delivery teams without formal authority * Experience contributing to business development efforts including proposals, client relationships, or practice growth initiatives * Familiarity with healthcare data standards, regulations, and systems — such as CMS programs, FHIR, eCQMs, or value-based care initiatives * Prior professional services, government, or federal consulting experience * Familiarity with procurement and contracting processes in the public sector or a highly regulated industry * Experience working directly with CMS, HHS, or similar federal health agencies * Familiarity with ATO processes, FedRAMP, or other federal compliance frameworks * Experience with quality reporting, payment models, or public-facing healthcare transparency programs * 2+ years working on a remote team, preferably in a leadership position $160,200 - $191,700 a yearThe Salary range for Principal Product manager is $160,200 to $191,700The Salary range for Principal Product manager is $160,200 to $191,700 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apollo supports some of the largest GraphQL APIs in the world. Companies like Walmart, Expedia, Peloton, DoorDash, and The New York Times are just a small sample of Apollo's customers. We’re not looking to rest on our laurels, though - we’re aiming to change how software is built. Apollo wants to empower every software team to build an amazing user experience across any number of clients without dealing with a barrage of REST endpoints. According to the new Gartner report, by 2027, more than 60% of enterprises will use GraphQL in production (up from less than 30% in 2024), and 30% of those enterprises will be using GraphQL federation, which was pioneered by Apollo. Are you with us? If so, read on… * Own and close new enterprise customer deals, from first meeting to signed contract, in a new and fast-evolving market. * Identify and develop expansion opportunities within an Enterprise customer base consisting of some of the best known brands in the world. * Navigate complex orgs, selling across platform teams, AI/ML teams, security, and executive leadership. * Build and execute a plan to engage enterprise accounts across industries deploying AI agent use cases. * Educate customers on emerging AI architectures and how Apollo fits into their data and developer stack. * Collaborate closely with product and engineering to feed real-time customer insights into roadmap and positioning. * Track, forecast, and report on pipeline health and deal progress with precision and ownership. Minimum requirements * A proven enterprise sales professional with a track record of sourcing and managing a sales process end to end. * Deeply curious and technical enough to understand cutting-edge products (AI, infrastructure, dev tools.) and translate them into business value. * Skilled at navigating complex orgs, engaging multiple stakeholders (technical, legal, security, execs), and running tight deal cycles. * Comfortable with ambiguity and selling new products in emerging categories. * A trusted advisor ; you build relationships that drive long-term value, not just one-off wins. * An avid user of AI sales and prospecting tools. Nice to have * Experience selling developer-first platforms or API infrastructure tooling to technical buyers (e.g., platform teams, architects, VP Eng). * Familiarity with AI/LLM workflows, especially how companies build internal agents, RAG pipelines, or AI-powered apps. * Understanding of API security, observability, and orchestration challenges in enterprises. * Early-stage or zero-to-one sales experience ; You’ve helped reposition or launch new products in a dynamic market. Apollo helps teams build, operate, and scale the graphs that power modern applications. If you’ve streamed a show, booked a trip, or read the news online, there’s a good chance Apollo was working quietly behind the scenes. We support some of the largest and most sophisticated GraphQL platforms in the world. But we’re not here just to maintain the status quo. Apollo is redefining how software teams build and ship - bringing clarity, speed, and leverage to increasingly complex systems. Our platform gives teams a single, coherent way to connect clients, services, and now AI-powered experiences, without drowning in endpoints or bespoke integrations. Just as importantly, we’re building a company where ambitious people can do the best work of their careers. That means meaningful ownership, smart teammates, and tackling hard problems that actually matter. If you like moving fast, thinking deeply, and helping shape what comes next, you’ll feel right at home here.

StackHawk is reimagining AppSec for AI-driven development, where applications are built faster than AppSec tools can keep up. We enable AppSec teams to prioritize testing and fixing what matters with our AppSec Intelligence Platform, which combines scalable runtime testing with attack surface discovery from source code. By delivering real-time visibility and centralized program intelligence, StackHawk empowers AppSec teams to evaluate risk, prove value, and scale testing coverage. The reality: AI has accelerated development velocity by 3-5x, enabling code to be written faster than AppSec teams can track it, while threat actors launch attacks at machine speed. Meanwhile, security teams are stuck with tools that can't keep up—SAST creates alert fatigue, legacy DAST catches issues too late, and there's no visibility into what apps exist or how secure they are. Security can't just keep up with AI innovation—it has to fuel it. StackHawk is already proving this vision in the market, with hundreds of customers—including household Fortune 100 brands across the airline, food & beverage, healthcare, and insurance industries—relying on our platform to secure their rapidly evolving applications. We’ve achieved top-quartile growth and exceptional customer retention, driven by strong inbound demand from security and developer teams who feel the pain of today’s tooling gap. With a rapidly expanding partner ecosystem and a clear path to massive scale, StackHawk is poised to become the AppSec intelligence layer powering the next generation of AI-accelerated software development. We're seeing rapid growth and looking for an Account Executive to help StackHawk further gain momentum. We’re looking for an individual who is passionate about technology, solving problems, & progressing their career in the DevOps space. You have outstanding communication skills, both written and verbal; and have a track record of giving successful presentations. In this role, you’ll have the opportunity to define your success & significantly accelerate your career within a very short period of time. You will be reporting directly to our EVP of Sales. • Become a Market Expert. You will dive deep into the world of software development, application security, and how those two are converging. We sell to technical buyers in an innovative space. You’ll be curious, educated, and position yourself to be a trusted advocate in the sales process., • Drive Discovery & Deliver Value Proposition. You'll artfully complete discovery to understand the prospect's pain points, ideal solution, and determine if there's a mutual fit. You'll position StackHawk based on our unique differentiators and the benefits our customers have achieved., • Manage Sales Process. You're familiar with BANT and MEDDIC as frameworks to continuously qualify and navigate your deals. You will guide prospects as they go through the various steps of the buyer's journey, qualifying deals, executing POCs, negotiating contracts, and closing deals within the expected timeframe., • Ensure Customer Satisfaction. You'll be the quarterback for any prospect engagements. You will ensure that folks experience a high level of satisfaction and are delighted by their experience., • 5+ years of closing experience - with a history of consistent quota attainment, • Experience selling developer, DevOps, AppSec, or other technical products, • Balance of a just make it happen sales personality and a thoughtful advocate of potential customers – we are seeking someone who drives revenue for the business while also leaving a positive impression on those who don’t move forward., • Embracer of change – StackHawk is an early-stage organization, which may have unpredictable twists and turns. If you're excited by the challenge and the opportunity to build something from scratch, this is the role for you., • Self starter – you don’t need a fully baked playbook to do your job. You're excited by the challenge of solving problems, managing your work, and holding yourself accountable, • Hunter - you’re used to building successful territories from the ground up - using outbound techniques, partner relationships, and other creative ways to identify new opportunities., • Competitive Compensation: Earn a competitive salary and get an equity stake in the company that we are building together., • Solid Benefits: Health, dental, and vision insurance 100% paid for employees and dependents. Other benefits include life insurance, AD&D, and 401K., • Time to Recharge Encouraged: Take what you need vacation plus ten paid holidays! Unplug, recharge, and come back refreshed., • Fun Team and Perks: We do great work and have fun doing it! We take care of our employees… We’ll contribute to your WFH setup and hook you up with occasional at-home perks. Plus, work with a team that loves to have fun while doing our work!

The role, in a nutshell: We’re looking for highly motivated sales executives who have strong market knowledge and enjoy building relationships with key decision makers to evangelize building secure and reliable software. Our sales team walks a mile in their customers shoes and wants our customers and prospects to see the immense value and expertise Chainguard's solutions. Skills/Job Requirements: • Define and execute sales plans for your assigned territory, • Convey value prop and product differentiators to prospects and customers, • Forecast, meet, and exceed quota through a combination of inbound and outbound leads, • Manage business and track opportunities through CRM and other supporting tools, • Collaborate on and improve all aspects of the sales cycle in partnership with product, support, and sales engineering, • Understand the competitive market, be familiar with competing companies and their offerings Candidate Background: • 1+ years of selling SaaS/Security experience required, • Candidate must be located in the Western region of the United States, • Domain experience with one or more of the following strongly recommended: Compute platforms (Kubernetes, Docker, AWS, Azure, Google Cloud), DevOps Tooling, CICD platforms (Github, Gitlab, jenkins), and overall SDLC., • Strong track record of consistently overachieving sales targets, • Ability to learn new products and create/learn processes quickly, • Competitive/Driven, • Excellent communication skills, • Team player, • Must be willing to travel to clients to support sales relationships (if required), • Entrepreneurial – Willing to go the extra mile, strong work ethic, resourceful. Desired Qualifications: • SaaS or Developer tools sales experience, • Startup experience, • A strong sales aptitude and fundamental understanding of the sales process, • A sound, tech-savvy business acumen and the ability to articulate a compelling value proposition in a complex and evolving business environment, • Ability to thrive in an agile environment with an ever-evolving set of solution On Target Earnings: $175,000 About Us Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Chainguard’s mission is to be the safe source for open source. We live and breathe our company values: We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action - We prioritize, plan, try things, and fail fast. We don’t take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions - We’re transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with ___. ©2025 Chainguard. All Rights Reserved.

Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at ___ All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email ___ As a Product Owner at Kapitus, you will be responsible for driving the success of our 3rd party sales partners by ensuring their partner portal experience is world class, seamless and user friendly. You will act as the “CEO” of your product by working with partners, developers, and internal stakeholders to ensure that we fully-understand market needs, are staying true to our core mission, and building the most valuable features possible. You are responsible for growth and risk - accountable for achieving business objectives and financial metrics, communicating to all levels of the organization, and crafting an agile roadmap to guide the product to market. You will be part of a small, persistent team and have endless opportunities to lead initiatives, expand your technical expertise, and deliver products that make a real difference. What you’ll do: • Craft a vision and strategy based on input from customers, stakeholders, and the development team that can be clearly communicated to all levels of the organization., • Develop feedback loops with internal stakeholders and external customers to validate and solicit ideas and utilize data to drive decisions., • Work daily with development and analytics teams to clarify the vision, requirements, and priorities., • Collaborate with sales and 3rd party partners to properly position products in the marketplace., • Continuously adapt the plan by adjusting scope and priorities to deliver the most valuable solutions possible., • Balance the value of deliverables with their associated cost and risk., • Own the product backlog, objectively balancing directions from multiple stakeholders., • Define user stories that are ready for the development team., • Analyze competitor landscapes and market trends to identify opportunities for product innovation and enhancements. What we’re looking for: • Bachelor’s degree in Business, Information Systems, or a related field., • 5+ years of experience as a Product Owner with a track record of delivering measurable business value., • Specific and demonstrable experience working with sales teams and externally facing digital properties. Strong instinct for user experience., • Commitment to creating lean, purposeful documentation and driving thoughtful discussions around user-centered backlog prioritization best practices., • Required expertise in Salesforce Experience Cloud., • Deep experience managing Agile backlogs and partnering closely with engineering teams, UX, Customer Research and other Product Owners., • Strong understanding of sales systems. Familiarity with lending products and , underwriting workflows a plus., • Experience working with API-based integrations and distributed systems., • Strong analytical skills, with the ability to interpret data and use insights to inform prioritization and decision-making., • Proven ability to operate independently, manage complexity, and create clarity in ambiguous environments., • High degree of ownership and accountability for delivery outcomes., • Excellent written and verbal communication skills., • Experience collaborating with third-party channel partners and building partner portals strongly preferred., • CSPO, PSPO, or similar Agile certification preferred., • Internally motivated Product Owner who applies Scrum and Design Thinking principles to drive effective product discovery and delivery., • Ability to frame work through user stories and apply a goal-oriented mindset, including the use of OKRs, to support continuous improvement., • Comfort thriving in ambiguous, fast-moving environments, with an experimental mindset for testing ideas and validating assumptions through data., • Ability to communicate effectively with both executive leadership and end users, serving as a strong liaison across stakeholders, developers, and customers., • Strong collaboration skills, deep user empathy, and a consistent focus on delivering solutions that create meaningful value for end users. Kapitus Total Rewards Package Includes: • Competitive Base Salary Range of $96,300 – $154,400 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience., • Annual Incentive Compensation Eligibility – Up to 10% annually, • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life., • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses., • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy., • Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time., • Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Description About CloudBees CloudBees is the leading software delivery platform that enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work. Jenkins is the worldwide standard for DevOps Continuous Integration with 200,000 installations worldwide and over 1 million users. CloudBees is the #1 contributor to the open source Jenkins project and is the Enterprise version of Jenkins. Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows. CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud and wanting to accelerate their cloud transformation by years. CloudBees is helping customers build the future, today. About the Role CloudBees is the hub of enterprise Jenkins and DevOps, providing companies with smarter solutions for accelerating the development and delivery of the software that fuels their business. We’ve taken Jenkins – the most popular, trusted platform for automated software delivery in use by over 1,000,000 DevOps professionals around the world – and added enterprise-grade security, scalability, manageability and expert-level support. With CloudBees Jenkins Enterprise, our customers build, test and deploy business-critical software with confidence. By making the development and delivery process more productive, manageable and hassle-free, CloudBees puts companies on the fastest path to transforming their great ideas into great software, so it can start making an impact sooner. CloudBees is looking for a Strategic Account Executive in Atlanta/Charlotte area to join the CloudBees sales organization. The ideal candidate will have experience selling software solutions into enterprise organizations in the United States. This key member of the sales organization will be responsible for generating, developing and closing new CloudBees on-premise. What You'll Do • Gain the trust of engineers, senior IT and business executives within key accounts and create long-term partnerships., • Qualify leads and opportunities with MEDDPICC framework., • Proactive research, networking and prospecting into top prospect companies in your assigned territory, • Responsible for building and managing a sales pipeline cross selling solutions into customers and prospects., • Understand and focus on the named account, customer and top prospect, territory list to drive enterprise growth., • Present and demonstrate CloudBees value and offerings to prospective customers., • Typically 8-10+ years experience in enterprise IT or software sales experience in the United States., • Ideal candidate will have experience within the fields of DevOps related software, Java middleware and/or open source software., • Can-Do attitude., • Experience in selling complex deals into multiple stakeholders in the organizations with demonstrated TCO/ROI, financially justified business case proposal experience., • A proactive, hands-on individual able to command the respect of the entire organization through leadership, intelligence, coachability and adaptability, integrity, curiosity, creativity, hard work and presence., • Team player - track record of building positive relationships with peers and others within the company., • Practical experience with MEDDPICC deal qualification framework., • Continuous and thoughtful listener and communicator; able to learn from customers and leverage input., • Proven track record of over-achieving sales goals. We offer generous paid time off to allow our employees time to rest, recharge and to be present with family and friends throughout the year. At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization. In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem-solving and better solutions for our customers and their businesses. Scam Notice Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process. Additionally, CloudBees will never send you a check for any equipment prior to employment. All communication from our recruiters and hiring managers will come from official company email addresses (@___) or from Paylocity and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at . We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately. If you feel like you have been scammed in the US, please report it to the Federal Trade Commission at:___. Signs of a Recruitment Scam • Ensure there are no other domains before or after @cloudbees.com. For example: “name.dr.cloudbees.com”, • Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work., • If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact., • You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”., • You are asked for cell phone account information., • You are asked to cash a check for “equipment” prior to start., • You are offered a job offer immediately or without an interview. #LI-Remote

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health. * Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale. * Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA. * Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems. * World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes. For more information, visit ___. We are seeking a Customer Success Executive with health systems experience to join our team. You will ensure that our clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. You will have the opportunity to partner and report to the Chief Medical Officer. This role will sit remotely in PA and serve local and out-of-state clients as needed. It will be required to travel onsite to the client's location regularly. * Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted resource. * Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. * Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success. * Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations. * Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. * Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences. * Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies. * Travel extensively to healthcare facilities for onsite support and training * Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing. Must-Have: * A minimum of 5 years of health systems experience. * Proven experience in customer success, account management, or project management. * Ability to build relationships across an organization, from front-line staff to executives. * Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements. * Experience working with cross-functional teams in a fast-paced startup environment. * Strong background in project management. Nice-to-Have: * Experience with AI or technology adoption in healthcare. * Advanced knowledge of healthcare workflows and compliance standards. * Active Registered Nurse (RN) license from an accredited university. ***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @___ email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.

___ is an AI startup with open source and creativity at its core. Our AI-native vector database uses machine learning to create meaningful insights from unstructured data in a completely new way. Named one of Forbes’ Top 50 AI startups, and with over a million monthly downloads, Weaviate is quickly growing in popularity with developers and enterprises alike. Our team members work remotely across the globe with the flexibility to work from anywhere and at any time. Our people experience this as a massive benefit! Operating with a strong sense of ownership and collaboration, our teams prioritize results while empowering each individual to do their best work. About this role * Full Sales Lifecycle: Manage the end-to-end sales process - from initial outreach and lead qualification to complex contract negotiations and closing. * Territory Strategy: Develop and execute a strategic plan to penetrate key industries (Finance, E-commerce, Healthcare, etc.) within the EMEA region. * Solution Selling: Conduct deep discovery to understand prospect pain points and demonstrate how Weaviate’s vector search and AI features provide a competitive edge. * Community Engagement: Work closely with our Developer Relations and Marketing teams to leverage our massive open-source community as a source of enterprise opportunities. * Pipeline Management: Maintain accurate forecasts and CRM records (Salesforce/HubSpot) to ensure predictable revenue growth. What we are looking for * Experience: 4+ years of B2B SaaS sales experience, preferably in infrastructure, databases, or AI/ML. * US (West) Expertise: Proven track record of hitting and exceeding quotas within the US West Coast market, including familiarity with regional procurement and legal nuances. * Technical Fluency: You do not need to be a developer, but you should be able to comfortably discuss APIs, LLMs, vector embeddings, and cloud architecture (AWS/GCP/Azure). * Communication: Exceptional verbal and written communication skills in English. * Mindset: A 'builder' mentality. You thrive in the ambiguity of a fast-growing startup and enjoy creating your own playbooks. * Training in sales methodologies (e.g., MEDDIC, SPIN, Challenger) is highly desirable. * Quick learner with high emotional intelligence (EQ) and the ability to influence key stakeholders. * Passionate about advancing your career in enterprise sales and deepening your knowledge of our products. * Aligned with our company values and culture. * 100% Remote Work: Work from anywhere in the world where you can do your best work. Whether it’s your cozy home office, a co-working space, or a beachside café. Read more ___. * Flexible Time Off: We trust you to manage your time (off). Take the time you need to recharge, travel, or just enjoy life outside of work. Read more ___. * Competitive Pay & Equity: We offer compensation that reflects the value you bring to the team, along with the opportunity to share in our success through equity. * Local Benefits: * US: Healthcare, dental, vision insurance, 401(k) employer matching. * Netherlands: Holiday allowance, pension plan. * Other countries: Benefits provided via our Employer of Record (EOR) partner, tailored to local standards and regulations. * Tech stack: We provide you with a shiny new MacBook, and you’ll receive a stipend to upgrade your home office. * Grow, Learn, and Collaborate: We provide a dedicated budget to help you sharpen your skills and grow your career. Work with a curious, collaborative, smart, and innovative (fun) team that encourages growth and impact. Have a look at ___ to learn what you can expect from our interview process. Be aware that conducting a background check is part of our onboarding. If you’re interested in Weaviate and this role, please apply through this vacancy. We’ll be in touch in response to your application. This way, we can ensure you have the best experience while allowing our team to focus on doing their best work.

Join Secure Code Warrior to create a safer digital landscape by assisting companies to secure their software through developer-led practices! Secure Code Warrior’s mission is to establish new standards for coding that transform the ways software is created. We do this by providing the world’s leading agile learning platform that delivers the most effective secure coding solution for developers to learn, apply, and retain software security principles. More than 600 enterprises trust Secure Code Warrior to implement agile learning security programs, build safer software, and create a culture of developer-driven security. We are a venture-backed company with offices in Australia, the United States, Belgium, Iceland, and the United Kingdom. This exciting opportunity will see you as the Account Executive responsible for actively driving and managing new direct and channel business within an assigned territory. We are looking for someone who preferably combines a sales background with Security or DevOps experiences. Strong sales skills are a must, along with solid presentation/demo skills, and the ability to lead the prospects through the sales cycle without significant assistance. You will be responsible for the [Territory Name] territory. While we are a remote organization, we would want you to sit within your assigned territory. • Hunt, develop, and close new and expand business opportunities, • Delivery high-level and detailed sales presentations, • Respond to functional elements of RFIs/RFPs, • Reporting through Company’s CRM, • Responsible for attending conferences, seminars virtually, in-region and nationally, • Ability to manage a realistic sales funnel, follow up on inbound leads quickly, and cold call into large, • Fortune 500 / S&P 500 size organizations, • Ideal candidates must be self-motivated with strong knowledge in IT, security and compliance space:, • DevOps, Vulnerability Management, Policy Compliance, Web Application Scanning, or other enterprise security solutions., • Strong track record of hunting, consulting, and closing new business, • Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports, • Extensive relevant experience in a similar role, • Excellent written and oral communication skills, • Able to travel throughout sales territory (post COVID-19 pandemic), • Able to comfortably present to prospects and clients using video conferencing solutions in a work-from-home environment

Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Job Summary The Regional Director Corporate Accounts will be working with a cross functional group, consisting of modality, commercial, and executive team members to increase United Imaging’s presence in the corporate healthcare market space, by developing, nurturing, and maintaining relationships with Integrated Delivery Networks (IDN), including national imaging centers, and Group Purchasing Organizations (GPO). Successful candidates will demonstrate the characteristics of authenticity and integrity that are needed to build meaningful and lasting relationships with our customers. Directors of Corporate Accounts will serve as the architect and strategic hub to provide a holistic approach to corporate account management. Benefits When joining our team, we offer benefits including: medical, dental, vision, short- & long-term disability and life insurance, 401(k) with company matching, paid time off and (12) paid holidays annually. Duties & Responsibilities • Develop strategy and business plan for corporate account penetration with a given region, leveraging the product and business solution portfolio to increase United Imaging’s market presence., • Establish United Imaging brand with the region, growing the installed base and reputation by delighting customers with consistent and expeditious customer expectation management., • Navigate the intricate environment complexities of a corporate account and be able to navigate and match UIH personnel to the environment needs., • Lead and support a deal team consisting of account executives, modality managers, product management and executive leadership to develop and execute a strategy that will result in adoption of UIH brand and product., • Develop and maintain an understanding of the unique customer needs and be able to represent and shape those needs into a mutually beneficial partnership., • Be the voice of the customer, present their perspective and needs related to imaging trends., • Consult and present for customers on product offerings business solutions and guide customers through the sales process., • Cultivate and maintain relationships with clients that have influence in UIH equipment decisions, including clinical leaders and decision teams, supply chain leaders, IDN and GPO executives, etc., • Support the account team with strategy to develop and maintain a qualified sales funnel to ensure over-achievement., • Develop, nurture, and maintain customer references and installed base in support of national show sites. Education • Bachelor’s degree or above or/ equivalent work experience required Experience • Candidates will have minimum of 10+ years of experience in strategic healthcare accounts., • Extensive knowledge of medical imaging in healthcare market trends, • Ability to navigate complex situations and organizational structures and drive team towards successful outcomes., • Proven ability to build a strong sales funnel and impactful client relationships, • Demonstration of a strong customer orientation, high energy and motivation, and willingness to travel within an assigned region (50% travel or more, business needs dictate), • Integrity/Resourceful/Self-Starter/Prospecting Skills/Consultative & Solutions Selling, • Strong Communication Skills/Strong Business Acumen/Competitive Spirit/Coachable, • Objection Handling Skills/Negotiation and Closing Skills/Results Driven/Flexible United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: Benefits & Compensation When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (12) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es). Duties & Responsibilities • Develop and implement a sales territory management strategy., • Create and maintain a qualified sales funnel to ensure over-achievement., • Cultivate and maintain relationships with key clients and across all levels of the organization, • Drive client satisfaction, customer focus is KEY., • Achieve sales quota for your assigned territory., • Manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales (proposals, quotations, contracts, product demonstrations, negotiations, etc.)., • Engage and leverage the internal team to advance client relationships and execute sales strategies. Education • Candidates will have 3-5 years of quota carrying sales experience., • Experience leveraging CRM solutions for territory management; Salesforce.com desired., • Customer oriented, motivated., • Willing to travel extensively within assigned territory (at least 75%), • Integrity/Resourceful/Self-Starter/Prospecting Skills/Consultative & Solutions Selling., • Strong Communication Skills/Strong Business Acumen/Competitive Spirit/Coachable. Magnetic Environment Exposure: This position requires working in an environment where strong magnetic fields may be present. Employees may be exposed to powerful magnets, electromagnetic equipment, or other devices that generate magnetic fields. Risk to Ferrous Metals in the Body: Due to the nature of the magnetic environment, employees must not wear or carry ferrous metals on their person while in the designated work area. This includes, but is not limited to, metal objects such as steel, iron, and other ferrous materials. Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work. Diversity, Equity, and Inclusion United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

About GotPhoto/fotograf.de Our mission is to digitalize the people's photography industry. ___ is dedicated to making photographers’ lives easier and more efficient. We provide an end-to-end workflow and e-commerce solution enabling photographers to digitalize key parts of their workflow - from photo management to payment, combined with a user-friendly platform. Making them more successful and spending more time behind the lens! Since 2012, our journey has been filled with an entrepreneurial spirit, witnessing countless ___ that prove our sustainable business model works and is profitable. We’re building a tight-knit ecosystem where everyone can thrive – including you! Join our team of 170+ talented individuals and be part of our journey to empower photographers like never before! GotPhoto is seeking a Head of Customer Success to a team responsible for customer retention, expansion, and long-term customer growth across our Enterprise and Scale-Up segments. This is a senior leadership role responsible for defining and executing the Customer Success strategy with Net Revenue Retention (NRR) as the north star. You will lead a high-performing team focused on driving adoption, expansion, and executive-level customer partnerships while building scalable processes that accelerate growth. You will partner closely with Sales, Product, Marketing, and Leadership to ensure customers achieve measurable business outcomes and maximize the value of the GotPhoto platform. * Own Net Revenue Retention (NRR), driving customer retention, expansion, and long-term revenue growth. * Lead and develop a high-performing Customer Success organization with clear performance accountability. * Drive GMV growth through strategic account planning, executive engagement, and value-based customer partnerships. * Ensure renewal success by proactively managing risk, adoption, and customer health. * Establish scalable Customer Success processes, playbooks, and operating rhythms to support growth. * Use customer insights and data to inform strategy, forecasting, and cross-functional decision-making. * Partner with Sales, Product, and Marketing to align customer lifecycle strategy and improve customer outcomes. * Act as the Voice of the Customer and influence product and go-to-market priorities. * Build a culture of accountability, customer focus, and continuous improvement across the team. * 8+ years of experience in Customer Success, Account Management, or Expansion leadership within B2B SaaS or transaction-based platforms. * Proven track record leading teams responsible for retention, expansion, and revenue growth. * Strong commercial mindset with experience managing usage-based or GMV-driven business models. * Executive presence with the ability to influence senior stakeholders internally and externally. * Highly data-driven with the ability to translate metrics into clear growth strategies. * Experience scaling teams and building operational frameworks in a high-growth environment. Bonus: Experience in photography, creative services, marketplaces, or other service-driven verticals. * Our culture: We’ve created a collaborative and open work environment. We have a bi-annual review process and a strong feedback culture to ensure your growth. * In-person team meetings: With teams distributed across the US, we aim to ensure you get to meet with the whole team in person at least twice yearly. * Generous Time Off Policy: We offer unlimited vacation to help you balance work and life, along with flexible sick days. * Well-being & Personal Life: We provide paid medical leave and paid parental leave * Fitness: Enjoy free membership with FitOn with generous monthly credits * Learning & Development: You'll receive an annual learning budget of $500 Research shows that candidates from underrepresented backgrounds may refrain from applying for positions if they feel they don't meet all qualifications. We strongly encourage you to apply if you’re interested: we're excited to discover how your distinctive experience can enhance our team! We work as one team. Wherever you come from. However, you identify. We believe in equal opportunities.

Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Overview Align seeks a hands-on, detail-oriented Senior Accountant with 4–6 years of corporate accounting experience and deep expertise in Sage Intacct to support our growing IT services organization. This role will lead the Sage Intacct ERP implementation from a Accounting Team user perspective, working closely with external software consultants for the configuration and internal stakeholders to ensure a successful rollout and ongoing optimization. The ideal candidate has strong accounting fundamentals, experience managing month-end close, reconciliations, and reporting, and is a power user of Sage Intacct. This role is well-suited for someone with a passion for improving systems and processes while contributing to high-quality financial reporting. • This hybrid role reports to the Controller and will primarily work remotely, with 3 days per week in our Iselin, NJ office., • Full-time position with base salary in the $110,000–$115,000 range (commensurate with experience), full benefits, paid training, and performance-based bonuses. Key Responsibilities Sage Intacct Implementation & Optimization • Serve as the accounting team lead for Sage Intacct implementation, collaborating with internal teams and external consultants., • Manage configuration, data migration, testing, validation, and training from a user/functional perspective., • Partner with software vendors to integrate relevant software (e.g., ConnectWise, Procore, Avalara, Microsoft Report Designer, Brightgauge, SmartConnect) into Sage Intacct and improve and automate accounting workflows, • Post-implementation, serve as the go-to Sage Intacct power user, identifying opportunities to enhance workflows and reporting., • Ensure full and effective use of core modules (GL, AP, AR, Projects, Expense, Cash Management, Reporting). Core Accounting & Reporting • Work closely with the Controller to support monthly and year-end close processes, including journal entries, accruals, and reconciliations., • Prepare monthly, quarterly, and annual financial statements in accordance with GAAP., • Perform detailed account reconciliations, including cash, intercompany, and deferred revenue accounts., • Validate AR and revenue data across systems to ensure consistency with the general ledger., • Support audit preparation and participate in internal and external audit activities., • Additional special projects and team support as needed. Process Improvement • Work with the Director of Accounting to enhance internal controls and documentation during and after ERP deployment., • Recommend enhancements and design reports and dashboards using built-in Sage Intacct tools., • Assist in Avalara integration, tax compliance, and sales tax reconciliations. Financial Planning & Analysis Support • Conduct variance analysis on actuals vs. budget., • Provide ad hoc reporting, insights, and support for executive decision-making., • Assist in building financial models for forecasting and cash flow analysis., • State registrations, annual filings and compliance Qualifications • Bachelor’s degree in Accounting or Finance required; CPA or CPA-track a plus., • 4–6 years of progressive accounting experience, ideally in an IT services or professional services firm., • Strong experience with Sage Intacct (implementation and/or daily use); experience leading or supporting ERP implementations from the user side is required., • Demonstrate fluency in Sage Intacct and ability to guide system usage and training post-implementation., • Meet high standards for accuracy, timeliness, and transparency in all reporting., • Maintain clear documentation of workflows and ERP configurations for accounting processes., • Solid understanding of GAAP, internal controls, and month-end processes., • Advanced Excel skills; familiarity with system integrations and reporting tools a plus., • Ability to manage multiple priorities in a fast-paced, evolving environment., • Self-motivated, detail-oriented, and proactive in problem-solving and process improvement., • Strong communication and collaboration skills, with the ability to work across departments and with external consultants/vendors. For more details, visit ___. Tier - 2 Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the desktop to the data center as well as providing managed IT services for clients. Our professional services team, which includes ___, ___ and ___ provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class ___ team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: ___

Role: Principal Customer Success Manager Location: Remote (MS) — must reside in Massachusetts. We're currently only set up to employ in a limited number of US states. Candidates outside of MA unfortunately can't be considered for this role. We're looking for a Principal Customer Success Manager to own and grow our most important enterprise relationships across North America. You'll be the most senior individual contributor on the US CS team, working with a focused book of our highest-ARR clients and setting the standard for how we deliver value at the enterprise level. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers plan and launch their most profitable campaigns and create personalised experiences across email, mobile, on-site, social, direct mail and more. We're trusted by some of the fastest-growing retail brands in the world, including Brooklinen, Davines, Steve Madden and Sephora. We have over 120 Ometrians across North America and Europe, and have raised $75m from investors including Infravia Capital Partners, Octopus Ventures and Summit Action. The role Reporting to the Manager of Customer Success, you'll own a focused portfolio of our most strategic North American enterprise accounts — large, complex organisations with multiple stakeholders, significant ARR and high expectations. These are clients where the relationship matters as much as the product, and where the quality of CS work directly affects retention and revenue. You'll take full ownership of the commercial relationship, lead executive engagement and ensure clients see clear, measurable value from Ometria. This is a highly cross-functional role — you'll work closely with our North American Sales team on renewals and expansion, partner with customer and technical teams across the business to deliver for your clients, and have regular visibility with our founder and CEO on the performance and health of our most important accounts. You'll also be a go-to resource for the wider CS team — sharing your approach, contributing to how we build and refine our customer success practice, and helping more junior CSMs navigate complex account situations. What you'll be doing Retain your customers, secure renewals and hit retention targets • Own the renewal cycle for your book of business end to end, identifying risks early and resolving them before they escalate, • Build and maintain a clear picture of customer sentiment across all stakeholders — from end users to C-suite — and take action when something is off, • Act as a vocal internal advocate for your customers, coordinating cross-functional teams to resolve challenges quickly, • Own end-to-end commercial negotiations for renewals and expansions across a portfolio of high-value North American accounts, working within Ometria's pricing model, • Identify and close upsell opportunities that genuinely reflect value delivered, • Develop genuine relationships with CMOs, CTOs, CEOs and marketing and technology leads across large, multi-stakeholder enterprise organisations, • Maintain multi-threaded engagement plans that anticipate where senior conversations are needed and ensure the right Ometrians are involved, • Become an expert in both the Ometria platform and the ecommerce and retail marketing landscape, • Lead Business Reviews, strategic marketing assessments and account planning sessions that connect platform outcomes to your clients' business goals, • Share your methodology and experience with team members, contributing to playbooks, account approaches and how we raise the bar on CS practice at Ometria, • Step in to support complex or escalated situations across the wider team when needed, • Provide thoughtful input to CS leadership on how we continue to improve as the team grows About you • 7+ years of Customer Success experience in an enterprise SaaS organisation, with a proven track record of owning large, complex, multi-stakeholder accounts with significant ARR — ideally with exposure to retail, ecommerce or MarTech, • Executive presence — you're comfortable and credible in conversations with CMOs, CTOs and CEOs at major enterprise organisations, and you know how to adapt your approach depending on who's in the room, • Commercial sharpness — you spot risk and opportunity in account data, and you can navigate commercial conversations with confidence. You don't wait to be asked, • Relationship depth — you build relationships that go beyond the day-to-day contact. Your clients trust you because you consistently deliver and tell them what they need to hear, not just what they want to hear, • Data fluency — you're comfortable working with and interpreting performance data, and you can turn it into a clear narrative that lands with marketing and commercial stakeholders alike, • Technical credibility — you don't need to be an engineer, but you understand enough about how Ometria works technically (APIs, data feeds, integrations) to hold your own with technical stakeholders and know when to escalate The salary range for this role is $170,000 to $200,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Position: Digital Renewal & Customer Success Associate Location: US - Remote Overview: BlueVoyant is seeking a Digital Renewal & Customer Success Associate to own one critical outcome, ensuring every digital customer has a proper renewal conversation and that no renewal is lost due to process failure or lack of engagement. This junior role is ideal for an organized, customer-focused professional who thrives in a high-volume environment and takes pride in process excellence and pipeline ownership. Join a team where your work directly protects revenue and shapes the customer experience at scale. Key Responsibilities: * Renewal Pipeline Ownership: Own the end-to-end renewal process for all ~325 digital customers across a rolling 12-month pipeline — ensuring every account is tracked, prioritized, and actioned with no renewals falling through the cracks. * At-Risk Identification & Prioritization: Proactively identify and prioritize at-risk renewals based on health signals and engagement data — escalating concerns early and partnering with the right internal teams to resolve issues before they become losses. * Renewal Conversations & Forecasting: Conduct renewal conversations directly with customers and maintain accurate forecasting and pipeline hygiene in Salesforce — ensuring leadership always has a clear and reliable view of digital renewal performance. * Customer Satisfaction Touchpoints: Execute structured customer satisfaction touchpoints across the digital portfolio to identify risk early, capture customer sentiment, and escalate as needed to protect retention and customer experience. * Process Consistency & Playbook Adherence: Ensure process consistency across all digital accounts per established playbooks — bringing discipline and reliability to every customer interaction and renewal motion. Target Profile: 1–3 years in Customer Success, Account Management, or a client-facing SaaS role. You are highly organized, comfortable managing a large book of business, and motivated by hitting targets and keeping commitments. Salesforce familiarity is preferred. You Are a Strong Fit If You: * Are energized by owning a process end to end and seeing it through * Can manage a high volume of accounts without losing attention to detail * Are proactive — you identify problems before they escalate * Communicate clearly and confidently with customers * Take pride in pipeline hygiene and forecast accuracy * Are looking to grow your career in Customer Success or Revenue Operations About BlueVoyant At BlueVoyant, we recognize that effective cyber security requires active prevention and defense across both your organization and supply chain. Our proprietary data, analytics, and technology, coupled with deep expertise, works as a force multiplier to secure your full ecosystem. Accuracy! Actionability! Timeliness! Scalability! Led by CEO, Jim Rosenthal, BlueVoyant’s highly skilled team includes former government cyber officials with extensive frontline experience in responding to advanced cyber threats on behalf of the National Security Agency, Federal Bureau of Investigation, Unit 8200, and GCHQ, together with private sector experts. BlueVoyant services utilize large real-time datasets with industry leading analytics and technologies. Founded in 2017 by Fortune 500 executives, including Executive Chairman, Tom Glocer, and former Government cyber officials, BlueVoyant is headquartered in New York City and has offices in Maryland, Tel Aviv, San Francisco, London, Budapest, and Latin America. BlueVoyant uses AI-assisted tools within our applicant tracking system to help identify candidates whose experience and skills best match the requirements of a role. This technology provides hiring teams with additional insights to support fair and efficient hiring decisions. Please note that all applications are reviewed by a member of our hiring team, and final hiring decisions are made by humans, not AI. By submitting your application, you acknowledge that AI tools may assist in the evaluation of your resume as part of the recruitment process. For more information on how we process your personal data, please review our Candidate Privacy Notice available at ___. All employees must be authorized to work in the United States. BlueVoyant provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, BlueVoyant complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. BlueVoyant Candidate Privacy Notice To understand how we secure and manage your personal data upon submitting a job application, please see our Candidate Privacy Notice, which can be found here - ___

About Hello Heart: Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit ___ for more information. About the role: We are seeking a strategic and execution-focused Vice President, Customer Success to lead and scale a high-impact client success organization. You will own retention, growth, and client health while building the systems, talent, and operating rigor required to deliver consistent results across segments. Reporting into our Chief Client Officer, you will lead a team of Customer Success leaders and Managers, enabling them to translate strategy into clear action, strong stakeholder alignment, and measurable outcomes. Responsibilities: • Own gross revenue retention of 95% or higher and drive ARR growth through renewals and expansion, • Lead, coach, and develop a high-performing team of Customer Success leaders and Managers, • Establish clear performance standards, accountability, and operating cadence across the organization, • Translate segment strategy into actionable account plans in partnership with Strategy and Segment leadership, • Drive disciplined execution across complex enterprise accounts, ensuring measurable client outcomes, • Build scalable frameworks and playbooks to support new and evolving customer segments, • Identify risks early and partner cross-functionally to mitigate churn and protect revenue, • Architect and optimize lifecycle processes across onboarding, adoption, renewals, and expansion, • Define, track, and operationalize client health metrics to drive proactive decision-making, • Ensure consistent and rigorous use of Salesforce and related systems for visibility and scale, • Partner with Sales, Marketing, Implementation, Strategy, Government Relations, and Enablement to align on customer strategy and execution, • Support enablement initiatives to strengthen account management, operational rigor, and risk mitigation Qualifications • 12+ years of experience leading Customer Success, Account Management, or Sales organizations with ownership of $100M+ ARR and 95% or higher retention, • Proven leadership experience managing leaders and building high-performing, accountable teams at scale, • Experience managing enterprise clients with $1M or higher ARR and navigating complex stakeholder environments, • Strong executive presence with the ability to influence cross-functional stakeholders and drive alignment, • Demonstrated ability to build scalable processes, frameworks, and operating systems in high-growth environments, • Experience working in or scaling teams within a high-growth or startup environment, • Willingness to travel approximately 30% The US base salary range for this full-time position is $240,000 to $255,000. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our ___.

Role Description: We are seeking a mission-driven Technical Customer Success Manager to join our Team and work directly with our Commercial CS Leader. This role blends strategic account management with deep technical advisory support to ensure customers achieve maximum value from our platform. Responsibilities: As the main point of contact for key accounts, you will build strong relationships with leadership and technical teams to ensure they are getting the most from the platform. You will act as a strategic advisor together with our engineers, helping customers navigate their platform and requirements while solving any roadblocks they encounter. By deeply understanding their goals, you will ensure long-term success, driving high adoption rates and identifying opportunities to grow the partnership. Mission & Account Ownership: • Serve as the primary post-sales success lead for assigned commercial accounts, • Build trusted relationships with program leadership, DevSecOps teams, and security stakeholders, • Develop and execute mission-aligned success plans for our customers, • Lead Quarterly/Executive Reviews focused on operational readiness and mission outcomes, • Proactively identify adoption gaps, compliance risks, and expansion opportunities Technical Advisory & Enablement: • Assist customers on Kubernetes-based platform architecture questions, • Understand what secure implementations in IL2/IL4/IL5/IL6 and air-gapped environments, • Advise on DevSecOps pipelines, GitOps workflows, and secure software delivery, • Troubleshoot complex deployment challenges in partnership with Engineering, • Articulate customer requirements related to compliance (e.g., RMF, STIGs, cATO, Zero Trust) Growth & Expansion: • Identify mission renewals & expansion opportunities across our customer base, • Drive deeper platform adoption across development teams Success Metrics: • Platform adoption across mission programs, • Renewal and expansion within assigned accounts, • Time-to-operational capability, • Customer health and satisfaction, • Successful secure deployments in classified environments The listed responsibilities are not exhaustive and additional responsibilities may be assigned or discovered based on the evolving needs of the organization. The successful candidate is a dynamic individual who is able to adapt and take on new responsibilities as they arise. You will be expected not just to fill gaps as they arise, but proactively identify and take ownership of gaps to drive toward new processes and solutions. • Excellent verbal and written communication skills; the ability to effectively interact with Heroes, stakeholders, and team members at all levels of the organization and across all Departments, • Excellent interpersonal skills, with the ability to effectively adapt communication behaviors and tactics to improve working relationships and optimize mission outcomes, • Exceptional problem-solving and decision-making abilities, with a strategic mindset, • Experience transitioning mission value delivery from services to productized approaches, • Experience and comfort facilitating cross-department problem solving exercises that drive business insights and turn inputs into decisions, • Experience supporting business initiatives across functional areas to inform business strategy and evolution, • Experience with day to day systems like: Hubspot, Github, Unthread (support ticketing) & Notion, • Experience operating in air-gapped or classified environments, • Experience working with platform engineering teams, • Background in cloud-native technologies (AWS, Azure, on-prem Kubernetes), • Familiarity with open-source ecosystems Full compensation packages are based on candidate experience. Compensation ranges are established using national benchmarking data and apply across all geographic locations within the United States. Remote - USA $123,250 - $166,750 USD Defense Unicorns delivers mission value by streamlining software delivery so our customers can focus on the most important challenges. We share a vision of freedom and security for the advancement of progress and innovation. Our commitment to this vision, and to our mission-driven customers, means a commitment to speed, user experience and optionality, without compromising security. Our team is composed of innovators, software engineers, and veterans with decades of experience delivering technology programs across the federal market. We create and deliver secure solutions for continuous software integration and delivery. Defense Unicorns consolidates the best practices for security pipelines, testing, and deployment automation in order to meet the high security requirements valued by mission owners. Our solutions are agnostic by design and we believe that growing a robust ecosystem of secure, cloud-native software solutions can help enterprise customers inside and outside the federal market buy and integrate software more easily. Defense Unicorns’ customers are mission-focused leaders across public and private enterprises. We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products. • Kubernetes, • Cloud Environments (AWS/GCP and Azure), • Infrastructure-as-code (like Terraform/Pulumi), • Continuous Delivery and automation tooling, • GitOps, • Containers, • CNCF projects and open source products and packages, • Helm/Kustomize-Value Stream Mapping, • Building and improving security delivery, • Building Kubernetes and cloud native applications Health: • Medical/Dental/Vision, • Premiums are 100% Company Paid, • Health Reimbursement Account, • Life Insurance, • Disability Insurance Financial: • 401k Retirement Plan, • Company Stock Options, • Home Office Budget Leave: • Unlimited paid time off, with a mandatory 10 days off on top of 11 federal government holidays, week of Thanksgiving, last two weeks of December (including New Year’s Day), • Paid Parental Leave Learning: • Reimbursement for approved trainings/subscriptions, • Conferences (travel, lodging, and fees) Don’t have all the preferred experience or qualifications? Studies show that underrepresented groups like women and people of color are less likely to apply to jobs if they don't meet every requirement listed. At Defense Unicorns, we're committed to diversity. If you're enthusiastic about the role but don't match every criteria, we encourage you to apply. You could be the perfect fit for this or another role! Defense Unicorns is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.