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Job DescriptionOur ELITE FOREVER LLC is seeking a Night Auditor (Front Desk Night Agent) to join our team. We are looking for team players with high energy, an upbeat personality, and outstanding customer service skills! 8 hour shifts Day or Night availability. Benefits • Medical, Dental, and Vision Insurance for Full Time Staff, • Life Insurance for Full Time Staff, • 401(k) Retirement Plan, • Paid Time Off, • Exceptional guest service delivery with problem resolution ability, • Excellent communication and phone skills, • Process all guest check-ins, check-outs, room assignments, and room change/guest requests, • Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction, • Account balancing & cash handling, • Ability to understand and uphold hotel and brand standards and expectations, • General office up keeping and ensuring public areas are cleaned and replenished as needed, • Knowledge of hotel amenities as well as surrounding area (attractions/restaurants) in order to optimally service guests needs, • Computer skills, • Ensure night audit process is completed and checked, • Setting up breakfast, • Acting as MOD on property overnight, • Capacity to stand or walk for an extended period of time., • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds, • Adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.Required Skills, • Superior customer service skills including problem solving and ability to multi-task, • Strong attention to detail, good follow through, and communication skills, • Previous hotel or customer service experience preferred, • Previous customer service experience preferred

Job DescriptionCompany Description Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of. Walmart truly stands out as the best place to build a career from the ground up. No other company can rival our combination of making a massive impact and our culture of promoting from within, from entry-level roles all the way to executive positions. Thanks to our unique mix of career pathways, perks, and pay, you can craft just about any career you dream of here, no matter where you start or what you aspire to achieve. Job Description As a Realty Project Coach, you'll join our Realty Execution team for Walmart US. You will take ownership in delivering store remodels, new stores, and special projects, in stores across the US. Your responsibility will be to ensure projects are done on time, within budget, and meet our top-notch quality standards. In this role, you'll partner with store team leads to supervise hourly team members, handle any escalations, and collaborate with store leadership to keep everything on track. You'll have the opportunity to travel to projects across the US. Why You'll Love This Role: • Influencing Others: Motivate your team to meet timelines and deliverables on projects. Encourage collaboration and teamwork among associates. Reinforce what teamwork looks like by resolving store leadership, supplier, and associate concerns., • Project Ownership: Own the execution of projects in your assigned stores. Communicate plans, changes, and obstacles to key stakeholders. Understand plans and minimize impact on store operations., • Develop Associates: Provide supervision and development opportunities for your team members. Spend time listening and acting on ideas, suggestions, questions, or concerns. Evaluate talent, train and mentor, provide recognition, and identify career paths for associates. Shift: Primarily working overnights; night shifts average from 10 to 12 hours. Travel: Frequent travel up to 1000 miles from home is a role requirement. Expect to be away from home 80% of the time, or for 17-21 days at a time. Travel areas are based on project workload and will change as the business needs. Associate will be based out of a home store but can expect to travel to surrounding states or farther to support projects. Mileage will be reimbursed, and overnight stays will be paid for RPC roles. Salary: The annual salary range for this position is $60,000 - $110,000. Additional Information: • Have reliable transportation., • Provide supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness., • Ensure compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open-Door Policy; and providing direction and guidance on applying these in executing business processes and practices., • Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Qualifications Your Resume Will Stand Out With: • Demonstrated knowledge of construction remodels, project management, space management, and/or store design., • Master’s degree in Business or related field., • 1 year’s experience leading cross-functional teams., • Project Management - Management Professional Certification. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionSalary: About the Company RNGD is a rapidly scaling organization emerging as a nationally recognized leader in construction through our unique Renegade mindset focused on innovation, creativity, and culture. The team is made up of a highly engaged group of seasoned professionals and emerging leaders. We are creators who believe that what we build drives the growth of our cities and that to fulfill our mission, we must constantly challenge the old way of doing things. Headquartered in New Orleans, Louisiana, we thrive on building communities, building teams, building leaders, and growing the business throughout the Southeast region with offices in Mississippi, Tennessee, and Alabama. About the Role Were not a traditional GCand were not trying to be.RNGD is scaling fast across the Southeast, and were hiring a Project Manager in Nashville to lead ground-up and complex commercial projects with real ownership, real influence, and a team that actually collaborates.If youre a PM whos tired of red tape, slow decision-making, or being treated like a task manager instead of a leader, this is a different kind of opportunity. What Youll Own Youll lead projects end-to-endfrom preconstruction through closeoutwith full responsibility for: • Project execution: schedule, budget, quality, and safety, • Planning & buyout: subcontractor selection, procurement, and contracts, • Financial performance: cost tracking, forecasting, change orders, • Client relationships: acting as the primary point of contact, • Team leadership: partnering with field teams and mentoring emerging talent This isnt a back-office PM role. Youll be in the field, solving problems, driving outcomes, and making decisions that matter. What Makes RNGD Different • Real ownership: Youre trusted to lead, not micromanaged, • Speed + agility: We move faster than traditional firms, • People-first culture: High standards, low ego, strong accountability, • Growth trajectory: Expanding across the Southeast with real opportunity to advance We believe how we build matters just as much as what we build. What You Bring • 5+ years of experience in commercial or industrial construction, • Proven ability to lead projects and coordinate cross-functional teams, • Strong understanding of scheduling, budgeting, and contract management, • Confidence navigating challenges, solving problems, and making decisions, • Ability to build trust with clients, subs, and internal teams (PMP or other certifications are a plus, not a requirement) Additional Details • Based in Nashville, TN, • Regional travel as needed to project sites, • Project types: Commercial/Industrial (varied portfolio) Compensation: Competitive base + performance bonus (discussed transparently) RNGD is an Equal Opportunity Employer.

Job Description We are seeking a detail-oriented Night Auditor to join our team. The ideal candidate will be responsible for processing guest check-ins/check-outs, and acting as the main point of contact for guests during the night You will ensure that all end-of-day activities are completed accurately while providing excellent customer service.

Job Description Visit.org is seeking a driven Engagement Manager to join our growing remote team in a high-impact, client-facing role built for someone who thrives at the intersection of strategy, delivery, and relationship ownership. You will serve as the primary point of contact and senior lead for our largest and most complex corporate partnerships, owning the full engagement end-to-end across multiple concurrent initiatives, driving alignment across stakeholders, leading cross-functional workstreams, and ensuring every engagement delivers measurable social impact at scale. This is not a traditional account management role, but rather one where you bring the operational rigor and executive presence needed to manage enterprise relationships at the highest level, while working closely with Sales to support portfolio growth and renewal. The ideal candidate brings a consulting or strategy background, a bias for proactive ownership, and the agility to thrive in a fast-moving, mission-driven environment. What Motivates Us There is room for everyone! We empower each other to innovate and create processes that use technology to generate meaningful, lasting change. We enjoy the challenge of finding solutions to problems that are not a way around it but through it. We’re driven by the opportunity to help enterprises and their employees around the world to contribute to their communities. When You Join the Team You’ll join a movement from the ground floor and a team of purpose-driven people with a strong sense of responsibility, ownership, and pride that we’re building this thing together. You’ll combine passion, purpose, and a paycheck—Visit.org team members get out of bed every day knowing their work is meaningful and has a tangible impact on individuals and communities around the world. About Visit.org: Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, HubSpot, Hewlett Packard Enterprise, and more. Responsibilities: • Lead and project-manage complex, multi-stream client engagements in its entirety, coordinating cross-functional teams, timelines, and deliverables to drive high-quality outcomes with measurable business and social impact results., • Own and deepen executive-level relationships with key stakeholders across enterprise accounts, acting as a trusted advisor on social impact strategy and a credible senior presence in every client interaction., • Develop and execute tailored account plans aligned to each client's strategic goals and ROI metrics, including planning and leading executive offsites, business reviews, and co-creation sessions that strengthen the partnership., • Partner closely with Sales on renewals, expansions, and negotiations, bringing deep account knowledge and relationship equity to support retention and portfolio growth., • Deliver compelling, customized consultations and presentations that articulate the strategic value of Visit's platform and services relative to client objectives., • Proactively identify risks, misalignments, and delivery gaps across accounts, resolving issues with urgency and maintaining a high standard of execution., • Serve as the internal voice of the client, collaborating with Supply, Content, Marketing, Events, and Product teams to surface needs, influence the roadmap, and drive cross-functional alignment., • 4+ years of experience in management consulting, strategy, engagement management, or a senior client-facing role from a Big 4 or equivalent consulting background strongly preferred, • Proven ability to own and run the full, complex, multi-workstream client engagements, including executive stakeholder management and cross-functional coordination, • Experience managing enterprise accounts or partnerships with demonstrated impact on retention, growth, or strategic outcomes, • Strong executive presence, comfortable leading client rooms, facilitating senior-level conversations, and representing the organization at the highest levels, • Exceptional organizational and project management skills, with the ability to create structure and drive clarity across ambiguous, high-stakes situations, • Fluency in building the business case for value through data, client narratives, and strategic insight, • Outstanding written, verbal, and presentation communication skills, with the ability to tailor the message to any audience, • Comfort operating in a fast-paced, high-growth environment where priorities shift, and ownership is broad How we care • Health, Dental, Vision, • Unlimited PTO + Holiday + Birthday off!, • Unlimited Social Impact Time Off (SITO)!, • Competitive salary, • Mission-aligned company events/volunteering, • Inclusive, exciting start-up culture, • Accelerated career & personal growth, • Culture Club and more! Salary range is $75,000 to $100,000 DOE + OTE; however, base pay may vary depending on job-related knowledge, skills, and experience. A range of benefits may include equity, healthcare benefits, and paid time off may be provided as part of the compensation package.

Job Description A Day in the Life of a Project Manager As a Project Manager, you play a key role in understanding, evaluating, developing, and executing scopes of work and the overall management of projects to ensure success, efficiency, and profitability throughout the life cycle of each project. From soliciting and approving proposals from subcontractors to preparing project schedules, your attention to detail ensures a smooth operation. You tackle problems head-on, stepping in when additional responsibilities arise to support and assist crews. As the gatekeeper of paperwork and documentation, you maintain accurate records and reports. Safety and quality are paramount, and you ensure work is being performed up to industry and First Onsite standards. Your proactive approach is crucial as you monitor project budgets, profit margins, and schedules, taking immediate action when necessary. Acting as a liaison between leadership, clients, subcontractors, and in-house personnel, you foster effective communication and collaboration. With a keen eye for detail, you manage defined scopes of work, review change orders, and ensure accurate billing. You thrive in a fast-paced environment, and you're thrilled to contribute to our success, knowing that First Onsite supports and encourages your professional growth and development. Responsibilities: • Manage projects from start to finish, including full oversight and quality control, • Develop and maintain project schedules, timelines, and budgets, • Review, approve, and manage subcontractor proposals, scopes, and change orders, • Maintain all project documentation: daily logs, reports, inventories, and records, • Coordinate with leadership on scope, buy-outs, and reserves, • Perform billing reviews, audits, and invoicing, • Monitor project risks and proactively address schedule or budget issues, • Respond to on-call needs and manage technician/subcontractor availability, 24/7, • 2+ years as Assistant Project Manager, • Skilled in construction drawings, specs, and take-offs, • Supervised 2+ Area Wide Events, • Experience in DR or GC, • High school diploma or equivalent, • 7+ current industry certifications, • Valid driver's license First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Third party resume submissions are not accepted. Any resume submitted will be considered the property of THE COMPANY, and THE COMPANY will not be held liable to pay a placement fee. Job Posted by ApplicantPro

Job Description Position: Community Manager Category: Exempt - Salary Supervisor: Community Manager Hours: Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (average 40 hours). Physical Demands: Light (occasional up to 25 pounds) - Climb stairs, stoop, kneel, crouch, reach, handle, etc. Drug Screens: Pre-employment, post injury, reasonable suspicion, and possible random screens. At New Earth Residential we believe in the power of community. Ever dreamed of being a Mayor? Now’s your opportunity! As the Community Manager of a New Earth Residential Community, you'll play a key role in managing all aspects of the property—from welcoming new residents and approving leases to analyzing market trends. As the community's leader, you'll have the responsibility of keeping the property well-maintained, properly staffed, and profitable. But don't worry—you'll have a great time while doing it! Join one of our communities and enjoy the journey! Highlighted Employee Benefits: • Offering mentor program for all team members, • Compensation package including monthly and quarterly bonuses, • Health, vision, dental and life insurance, • 401k benefits, • 30% rent discount, • Biannual team celebrations, • PTO accurals starting at 15 days a year, • Virtual and on-site trainings monthly General Summary of Associate Responsibility: • To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Regional Manager/District Manager/Vice-President., • A minimum of two (2) years of experience as an on-site Community Manager in multi-family property management, • Strong leasing and marketing background as well as superior customer service, • Demonstrated proficiency in Outlook, Excel, Word, and internet. Software experience, preferred, • Skilled in assessing and meeting common area and amenity needs, with a keen eye for detail and dedication to community upkeep., • Capable of setting priorities independently, managing time efficiently, and delivering on objectives and projects., • Adaptable in responding to unexpected issues and managing shifting priorities in a dynamic environment., • Excellent verbal and written communication, strong organizational abilities, and a collaborative approach with on-site staff, residents, supervisors, corporate associates, and vendors., • Standards Responsibilities:, • Welcome prospects and residents with exceptional customer service, using a friendly, consistent greeting., • Energize and motivate the on-site team with a daily check-in., • Conduct daily meetings with the Service Supervisor to stay aligned on priorities., • Post and ensure all community income is accurately recorded., • Maintain active social media presence with at least three weekly Instagram and Facebook posts., • Keep all Internet Listing Services (ILS) updated to maximize visibility., • Update Resman with notices, move-ins, leases, traffic, and availability to ensure accuracy., • Walk and inspect make-ready units to guarantee readiness for new residents., • Lease apartments and follow up with new move-ins to confirm resident satisfaction., • Refresh market surveys regularly to stay competitive., • Update mileage logs and approve payroll hours for all team members., • Walk the grounds with landscapers to ensure exceptional curb appeal., • Stay informed on market trends by regularly shopping competitors., • Review and approve lease files for accuracy., • Respond promptly to emergency situations and complete incident reports when necessary., • Community Inspections and Quality Assurance Review, • Conducts routine inspections throughout the apartment community to ensure high standards are maintained., • Financial Performance, • Manages revenue collection and addresses delinquent accounts efficiently., • Provides recommendations for scheduled rent adjustments to optimize community revenue., • Oversees accounts receivable and accounts payable processes., • Supports the budgeting process to help ensure financial goals are met. I acknowledge that I can perform the essential functions listed above for the Community Manager position without any accommodation. Please complete the below link to be considered for the position: Welcome aboard! We're thrilled to introduce you to the Urban Village Program, where everyone plays a pivotal role in nurturing vibrant and sustainable communities. Who are we? Urban Village is a unique platform that allows the residents to connect, engage, and socialize. What makes us different? Residents benefit from our premier social impact program at no additional cost. Residents engage with the program through events and activities, partnerships with meaningful third-party resources, community-based leadership opportunities, and placemaking. Here's what you'll be up to: • Building Community:, • Work closely with your Program Coordinator to spread the word by distributing and displaying our latest monthly Urban Village Newsletter throughout the community., • Engage with residents, fueling excitement about upcoming events and fostering a strong sense of community participation., • Enhancing Environments:, • Champion the use of garden boxes and beehives within your community (if applicable), promoting a greener, more sustainable environment., • Roll up your sleeves and join us at our annual Impact Day, where we tackle community enhancement projects together., • Channeling Resources:, • Forge connections with vendors and potential partners, establishing communication channels to support our community's needs., • Keep your Program Coordinator in the loop by sharing relevant information and contact details for potential collaborations., • Building Leaders:, • Educate residents about the program and inspire their involvement as resident facilitators, empowering them to take on leadership roles.

Job Description As a project manager estimator for Veterans Restoration specializing in insurance claims, your main responsibility is to oversee and coordinate the entire restoration process for clients who have filed insurance claims. Your role is crucial in ensuring that the restoration projects are completed efficiently and effectively. Here are some key components of your job description: 1. Estimating and Cost Analysis: You will be responsible for accurately estimating the cost of restoration projects by assessing the damage and required repairs. This involves analyzing insurance estimates from adjusters, reviewing scope of work, and conducting site visits to determine the extent of damage., 2. Project Planning and Coordination: You will create detailed project plans, outlining timelines, resources, and tasks required for successful completion. Coordinating with subcontractors, suppliers, and internal teams to ensure smooth execution of the restoration projects will be essential., 3. Insurance Claims Management: Working closely with insurance companies, you will navigate the claims process, ensuring that all necessary documentation and supporting evidence are provided in a timely manner., 4. Client Communication and Customer Service: Acting as the main point of contact for clients, you will provide regular updates on project progress, address any concerns or questions, and maintain a high level of customer satisfaction throughout the restoration process. Strong communication skills and empathy will be important in this aspect., 5. Quality Control and Compliance: It will be your responsibility to ensure that all restoration work meets industry standards and complies with relevant regulations. Conducting inspections, quality checks, and following up on any necessary corrective actions will be essential to deliver high-quality results., 6. Problem Solving and Decision Making: As a project manager estimator, you will encounter various challenges and obstacles along the way. Your ability to think critically, make informed decisions, and find creative solutions will be crucial in overcoming these hurdles and completing projects successfully. Overall, your role as a project manager estimator for Veterans Restoration will encompass a broad range of responsibilities, from estimating costs and managing insurance claims to coordinating resources and ensuring client satisfaction. Your friendly and helpful demeanor will be instrumental in providing support our clients during the restoration process.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Mail Coordinator ensures that all mail is sorted to the accurate team and acts as the primary point of contact for locating mission critical documents from a virtual mailroom. This role will spend most of its time sorting mail and flagging pieces to the relevant teams as well as ensuring that they are actioned on in a timely manner. You will also oversee all automated mail sorting rules and expectations related to mail intake times and related workflows. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Sort mail to the correct team and ensure that each piece is actioned on in a timely manner, • Create and manage mail routing rules based on the sender/recipient of each piece, • Maintain consistent communication streams with teams that rely on mail based workflows to ensure that current timelines are aligned to the expectations and needs of those teams, • High School Diploma, • 1 year office coordination or Revenue Cycle Management experience required, • Experience in a healthcare setting is preferred, • Excellent verbal and written communication skills, • Ability to maintain strict confidentiality, • Detail-oriented, • Microsoft Office and Google Suite proficiency, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • United States and native or bilingual English proficiency, • Please note that members of this team who live within 45 minutes of a Charlie Health office are expected to adhere to a hybrid work scheduleBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $42,000 and $52,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description About Lucent Health Lucent Health combines top-tier claims management with a compassionate, human-focused, data-driven care management solution. This approach helps self-insured employers provide care management that enables health plan participants to make smarter, cost-saving healthcare decisions. Continuous data analytics offer ongoing insights, ensuring participants receive the right care, at the right cost, at the right time. Join us as we build a company that aims to be a better health benefits partner for self-insured employers. Company Culture We believe that the success of Lucent Health relies on having employees who are honest, ethical and hardworking. These values are the foundation of Lucent Health. Honest • Transparent Communication: be open and clear in all interactions without withholding crucial information, • Integrity: ensure accuracy in reporting, work outputs and any tasks assigned, • Truthfulness: provide honest feedback and report any issues or challenges as they arise, • Fair Decision Making: ensure all actions and decisions respect company policies and values, • Accountability: own up to mistakes and take responsibility for rectifying them, • Respect: treat colleagues, clients and partners with fairness and dignity, • Consistency: meet or exceed deadlines, maintaining high productivity levels, • Proactiveness: take initiative to tackle challenges without waiting to be asked, • Willingness: voluntarily offer to assist in additional projects or tasks when needed, • Adaptability: work efficiently under pressure or in changing environments Summary: The Case Manager shall work with the entire team to provide appropriate, comprehensive, and proactive onsite and telephonic case management services and to promote the provision of only the highest quality, most appropriate, cost-effective healthcare to plan participants with chronic or catastrophic illnesses or injuries, in accordance with applicable laws, the CCM/CMSA Standards of Practice, the company policies and procedures according to the AAHC/URAC Guidelines. Responsibilities: The Case Manager, under the direction and supervision of a Certified Case Management (CCM) Professional and acting in a Patient Advocate capacity and according to AAHC/URAC standards, The Case Manager shall perform all phases of the case management process, which shall include: • Defines role and scope of activities to the patient in a comprehensible manner., • Communicates to the patient that the information gathered will be shared with the payer., • Gathers consent for case management activities., • Determines individual needs based on an assessment that identifies all significant needs related to the Medical condition and care, • Works in a holistic manner, considering both medical and psychosocial issues., • Identifies issues that might interfere with the provision of the highest quality, most appropriate, cost-effective care., • Creates an individualized plan of action based on the assessment, which facilitates the coordination of appropriate and necessary treatment, and services required by the patient., • Gives consideration, in developing the plan, to the benefit plan design/coverage options. Sets appropriate, measurable goals., • Provides the patient with information to make "informed" decisions, empowering and encouraging the patient to make his own decisions through including him in the planning process., • Develops contingency plans., • Facilitates communication of the patient's wishes to all members of the health care team., • When appropriate, discuss advanced directives with patient/family., • Obtains the acceptance of all parties (patient, family, payer, and providers) prior to instituting the plan., • Works within the health plan provisions. Refers to only those providers that are familiar or researched to ensure high quality (either through personal knowledge/experience, onsite inspections, conversations with providers, review of accreditations and credentials, networking with other case managers, review of outcomes, statistics, payer, and patient satisfaction)., • Evaluates plan on a regular basis to determine effectiveness, patient satisfaction, provider comfort, payer satisfaction, if the plan is meeting the needs of all involved parties (but most particularly-the patient's needs) cost effectiveness, patient compliance with treatment, and the impact on the patient's quality of life., • Determines if revisions are required due to changes in medical condition, family status, insurance coverage, etc., • Maintains well-organized, objective, factual, clear, and concise documentation that reflects what was done on the cases and why it was done, adhering to policies regarding timeliness., • Performs as a patient advocate, in an ethical manner always, incorporating case management concepts and following industry standards and guidelines., • Becomes involved in the case management process as early as possible following the onset or diagnosis and maintains involvement throughout the course of the illness or injury Qualifications: • Registered Nurse with a minimum of 5 years Clinical Experience, • Credentials such as CCM/CRRN, OCN or other pertinent certifications (preferred), • Excellent written, telephone, and computer skills, • Positive, proactive, team-oriented approach/attitude, • Time management and organizational skills, flexible, with the ability to work independently., • Active, unrestricted multi-state license, • Recent clinical experience Equal Employment Opportunity Policy Statement Lucent Health is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity, gender expression, transgender status, sexual orientation, marital status, military service and veteran status.

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