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Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, well-polished and upbeat Concierge Greeter to create an exceptional first impression of our community for those who visit our busy front desk. The attitude, demeanor and knowledge you exhibit in this key resident- and guest-facing position must reflect the excellence of our service and the core values of our brand. You will be in direct contact with residents, resident families, other guests and team members. So, at all times, we expect to you be friendly, courteous and positive, ensuring these encounters are always pleasant and professional. In this role you will be essential in representing the personality of The Bristal. The loving care, attention to detail and superior customer service you bring to your responsibilities as Concierge Greeter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). Additional responsibilities include: • Answering and redirecting incoming calls with the utmost in professionalism and positivity, • Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents, • Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries, • Responding to all resident, guest and team member inquiries in a polite and timely fashion, • Ensuring all emergencies are handled promptly and appropriately, • Keeping the front desk sign in/ sign out logs accurate and up to date, • Performing basic computer data entry as needed The ideal candidate will have the following skills/qualifications: • Clear and confident speaking voice, both in person and over the phone, • Cheerful, upbeat, positive and professional demeanor, • Must be alert and attentive to details, situation and emergencies, • Strong but patient and pleasant communication skills, • Familiarity with MS Office (Excel, Word and Outlook) preferred, • Able to communicate fluently in English, both orally and in written communications, • Must always be respectful and polite to residents, guests and fellow team members, • Must be able to work a flexible schedule

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, well-polished and upbeat Concierge Greeter to create an exceptional first impression of our community for those who visit our busy front desk. The attitude, demeanor and knowledge you exhibit in this key resident- and guest-facing position must reflect the excellence of our service and the core values of our brand. You will be in direct contact with residents, resident families, other guests and team members. So, at all times, we expect to you be friendly, courteous and positive, ensuring these encounters are always pleasant and professional. In this role you will be essential in representing the personality of The Bristal. The loving care, attention to detail and superior customer service you bring to your responsibilities as Concierge Greeter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). Additional responsibilities include: • Answering and redirecting incoming calls with the utmost in professionalism and positivity, • Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents, • Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries, • Responding to all resident, guest and team member inquiries in a polite and timely fashion, • Ensuring all emergencies are handled promptly and appropriately, • Keeping the front desk sign in/ sign out logs accurate and up to date, • Performing basic computer data entry as needed The ideal candidate will have the following skills/qualifications: • Clear and confident speaking voice, both in person and over the phone, • Cheerful, upbeat, positive and professional demeanor, • Must be alert and attentive to details, situation and emergencies, • Strong but patient and pleasant communication skills, • Familiarity with MS Office (Excel, Word and Outlook) preferred, • Able to communicate fluently in English, both orally and in written communications, • Must always be respectful and polite to residents, guests and fellow team members, • Must be able to work a flexible schedule

Job Description Salary: $24 - $25 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Guest Service Agent (GSA) is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Located in the Lobby, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their stay. Key Responsibilities: • Properly greet and handle visitors with a smile and maintaining eye contact through the entire interaction. Following established procedures with regard to both expected and unexpected arrivals, coordinating with in-house security as appropriate. Addressing guests and clients by name whenever possible., • Answering telephones in a friendly, professional manner, taking messages with accuracy, transferring phone calls, and appropriately handling or referring questions and requests. Proper telephone techniques include always putting a smile in one’s voice and enhancing personalization by using names., • Implementing established security policies and procedures with regard to arriving and departing visitors, contractors, delivery persons, etc., • Managing closely all activity in the internal visitor processing system., • Register all guest activity and liaise with other centers on visitor processing., • Acting as an overall Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information., • Handling car service requests for visitors and staff members., • Standing during peak business hours and when greeting guests throughout the day., • Communicating requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), information technology (computer issues), Audio Visual technology (meeting room technical support), and mail room (package pickups and deliveries)., • Having a thorough understanding of the emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency., • Adhering to uniform and grooming policies., • Maintaining the attractive, neat appearance of the Reception area, • Troubleshooting a wide variety of requests and situations, both for guests and for members., • Gaining an understanding of the company culture, key areas of activity and creating “transparency”., • Assist with coverage in other locations as needed adhere to flexible schedules to meet business demands., • Prepare and submit daily reports to appropriate recipients., • Participate in daily, weekly, and monthly meetings., • Abiding by “20 Second Rule” and notifying manager on duty of any occurrences., • Capacity to take on additional duties as assigned; Additional adjustments or responsibilities may be changed or added as necessary., • Follow protocol for personalized email confirmations and internal correspondence. ADDITIONAL RESPONSIBILITIES: • Cross train in conference centers and Trading Floors to provide coverage and support during PTOs and sick call outs., • Learn EMS reservation system to assist with room bookings and re-confirmations while covering conference centers and Trading Floors.Preferred Qualifications:, • A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard in all aspects of the GSA job., • The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment., • Excellent listening and oral communication skills., • Basic computer skills and knowledge of office technology / equipment., • Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details., • Discreet, ethical and committed to maintaining a high degree of confidentiality., • A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain., • Two to three years’ experience in a client service / reception position within a hospitality or corporate environment. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf Req ID: 1538547 Rapport a specialized division of FLIK Hospitality Group

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, well-polished and upbeat Concierge Greeter to create an exceptional first impression of our community for those who visit our busy front desk. The attitude, demeanor and knowledge you exhibit in this key resident- and guest-facing position must reflect the excellence of our service and the core values of our brand. You will be in direct contact with residents, resident families, other guests and team members. So, at all times, we expect to you be friendly, courteous and positive, ensuring these encounters are always pleasant and professional. In this role you will be essential in representing the personality of The Bristal. The loving care, attention to detail and superior customer service you bring to your responsibilities as Concierge Greeter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). Additional responsibilities include: • Answering and redirecting incoming calls with the utmost in professionalism and positivity, • Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents, • Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries, • Responding to all resident, guest and team member inquiries in a polite and timely fashion, • Ensuring all emergencies are handled promptly and appropriately, • Keeping the front desk sign in/ sign out logs accurate and up to date, • Performing basic computer data entry as needed The ideal candidate will have the following skills/qualifications: • Clear and confident speaking voice, both in person and over the phone, • Cheerful, upbeat, positive and professional demeanor, • Must be alert and attentive to details, situation and emergencies, • Strong but patient and pleasant communication skills, • Familiarity with MS Office (Excel, Word and Outlook) preferred, • Able to communicate fluently in English, both orally and in written communications, • Must always be respectful and polite to residents, guests and fellow team members, • Must be able to work a flexible schedule

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, well-polished and upbeat Concierge Greeter to create an exceptional first impression of our community for those who visit our busy front desk. The attitude, demeanor and knowledge you exhibit in this key resident- and guest-facing position must reflect the excellence of our service and the core values of our brand. You will be in direct contact with residents, resident families, other guests and team members. So, at all times, we expect to you be friendly, courteous and positive, ensuring these encounters are always pleasant and professional. In this role you will be essential in representing the personality of The Bristal. The loving care, attention to detail and superior customer service you bring to your responsibilities as Concierge Greeter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). Additional responsibilities include: • Answering and redirecting incoming calls with the utmost in professionalism and positivity, • Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents, • Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries, • Responding to all resident, guest and team member inquiries in a polite and timely fashion, • Ensuring all emergencies are handled promptly and appropriately, • Keeping the front desk sign in/ sign out logs accurate and up to date, • Performing basic computer data entry as needed The ideal candidate will have the following skills/qualifications: • Clear and confident speaking voice, both in person and over the phone, • Cheerful, upbeat, positive and professional demeanor, • Must be alert and attentive to details, situation and emergencies, • Strong but patient and pleasant communication skills, • Familiarity with MS Office (Excel, Word and Outlook) preferred, • Able to communicate fluently in English, both orally and in written communications, • Must always be respectful and polite to residents, guests and fellow team members, • Must be able to work a flexible schedule

Job DescriptionPATIENT EXPERIENCE COORDINATOR Highly regarded dental office looking for an enthusiastic and reliable Patient Experience Coordinator that loves to create and maintain positive relationships with staff and patients. The primary role will focus on facilitating an exceptional patient experience while partnering with the dental team in the practice. The ideal candidate must be dependable, flexible, self-motivated, hard-working, and a team player. As a valued member of the family, you will be surrounded by talented individuals who aim to create an environment that engages and supports your growth as well as the success of the practice. Responsibilities: • Deliver quality and compassionate care to every patient., • Reaching out to new patient leads (via phone and email)., • Following up and staying in touch with patients after consultations., • Registering new and returning patients., • Help arrange patient transportation as necessary to and from the office., • Provide administrative support duties - calendar management, data entry, sorting mail/emails/fax, document signing, etc., • Protect patients’ rights by maintaining the confidentiality of personal and medical information., • Answering patients’ inquiries., • Keeping track of patients’ birthdays., • Filtering new patient leads., • Continuously assess the schedule ensuring optimum patient flow., • Monitor patient reviews and feedback., • Have fun and make sure patients are having fun too! Qualifications: • Bachelor's Degree required., • 3+ years experience in a medical office - Dental office preferred., • In-depth understanding of best practices for customer service and patient care., • Ability to work in a fast-paced environment., • Proficient computer skills., • Flexibility to work occasional evenings and weekends., • Must have an on-call mentality and able to help remotely at all times., • Must possess excellent interpersonal, organizational and communication skills.

Job Description About Us The Radiator Store is a fast-growing auto parts distributor in Northern New Jersey. We supply automotive cooling, electrical, and exhaust parts to mechanics, body shops, dealerships, and everyday customers. It’s a high-volume, fast-moving environment where accuracy and responsiveness matter. About the Role This is a busy call center position. You’ll spend your day on the phone—typically 90–140 inbound calls—helping customers with pricing, availability, and delivery timing. Many of our customers rely on us to keep their businesses running, so speed and accuracy aren’t optional. You’ll make outbound calls to follow up on quotes, help turn inquiries into orders, and build relationships with repeat wholesale customers. Some conversations are quick and easy; others require patience, problem-solving, and a calm approach under pressure. If you don’t like being on the phone most of the day or juggling multiple tasks at once, this is not the position for you. What You’ll Do • Handle a high volume of inbound calls (90–140 daily), • Provide clear, accurate info on pricing, inventory, and delivery, • Support wholesale accounts and build repeat customer relationships, • Make outbound follow-ups on quotes and open orders, • Enter orders and customer data quickly and accurately, • Communicate customer issues and feedback to the team What This Job Is (and Isn’t) • Is: Fast-paced and performance-driven, • Is: Repetitive at times, especially with common questions, • Isn’t: A low-volume or slow-paced customer service role, • Isn’t: Just “answering phones”—you’re expected to think, solve, and follow through What We’re Looking For • Prior call center and/or customer service or sales experience (required), • Bilingual- Spanish/English, • 100% reliable attendance and dedication—this role depends on showing up every day and being on time, • Strong communication skills—you can be clear, direct, and helpful, • Fast and accurate data entry/computer skills, • Ability to multitask without losing attention to detail, • Positive attitude and willingness to learn quickly, • Knowledge of cars, auto parts, and the automotive industry experience, • Willingness to be flexible with schedule and support, includes rotating Saturdays What You Get • Immediate hands-on training—we’ll teach you the products and systems, • A steady, high-energy work environment where your effort shows, • Hourly pay plus bonus incentives (spiffs), • Opportunity to grow into a leadership role (as applicable) The Bottom Line This is a solid opportunity if you want to learn the auto parts distribution business from the ground up and aren’t afraid of a high-volume workload. If you’re reliable, quick on your feet, and willing to put in the effort, you’ll have room to grow here. If this sounds like you, apply today. We are an Equal Opportunity Employer and maintain a clean, drug- and smoke-free workplace.

Job Description If you want to make money please APPLY! Business Development Center (BDC) | Internet Sales Representatives Along with department team members, this role responds to all internet leads, confirms sales appointments and performs long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources. BDC Reps report directly to the Internet Sales Director. Responsibilities • Create, maintain and measure the internet and business development processes (for both sales and service), • Manage a group of customer service representatives in a call center environment, • Develop and maintain the new hire and interview processes for all BDC reps/appointment coordinators, • Cultivate engaged, intelligent and consistent staff, • Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet, • Contribute to high scores for the manufacturer’s customer satisfaction index (CSI), • Strive for continual improvement in the BDC and the company as a whole. Give recognition when it is earned, • Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity We Offer. • Paid training, • bonuses, • Health, dental, vision, life, disability insurance, • Employee purchase program Equal Employment Opportunity Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities. Job Description The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed Powered by JazzHR 2tHLzH4Udk

Job Description Description North Jersey Federal Credit Union is a member-focused financial institution dedicated to providing exceptional service and innovative solutions to our community. We are committed to fostering a positive and collaborative work environment where employees can thrive and make a real difference. We are seeking a dynamic and experienced Call Center Lead to join our team. In this fast-paced environment, you will play a crucial role in ensuring the efficient and effective operation of our call center, delivering outstanding member service, and driving team performance. You will be responsible for leading, coaching, and developing a team of call center representatives, ensuring adherence to quality standards, and achieving key performance metrics. Job Role / Responsibilities: Team Leadership & Development: • Supervise, mentor, and motivate call center staff to achieve individual and team performance goals., • Provide ongoing coaching, feedback, and training on policies, procedures, products, and services., • Conduct regular team meetings and individual performance reviews., • Foster a positive and collaborative team environment. Call Monitoring & Quality Assurance: • Monitor and evaluate call center performance through daily and weekly call monitoring., • Ensure adherence to quality assurance standards and identify areas for improvement., • Provide constructive feedback to representatives to enhance call quality and member satisfaction. Performance Management & Reporting: • Monitor and analyze call center metrics (e.g., call volume, average handle time, first call resolution) to identify trends and areas for improvement., • Prepare and present regular reports on team performance and key metrics., • Ensure staff understands their metrics and is working towards achieving goals. Member Service & Problem Resolution: • Provide exceptional member service by answering inquiries, resolving complex problems, and processing transactions via phone and email., • Act as a point of escalation for complex member issues and ensure timely resolution., • Collaborate with other departments to resolve member issues and provide seamless service. Account Opening Oversight: • Oversee and assist with the online account opening process, ensuring accuracy and efficiency., • Provide support and guidance to members regarding online account applications., • Ensure all regulations are being followed regarding the account opening process. Cross-Selling & Product Knowledge: • Promote and cross-sell credit union products and services to meet member needs and achieve sales targets., • Maintain a thorough understanding of all credit union products and services. Policy & Procedure Compliance: • Ensure adherence to all credit union policies, procedures, and regulatory requirements., • Stay up-to-date on industry trends and best practices. Qualifications What you will need to have: • At least 2 years of experience in a call center environment with individual goals., • At least 2 years in a leadership role with team goals., • High school degree or GED required. What would be great to have: • Experience with RingCentral phone system., • At least 1 year of experience working in a financial institution., • Spanish speaking. Credit Union Benefits • Medical/RX, • Dental Insurance, • Vision Insurance, • Health Savings Account, • Vacation Time, • Sick/Personal Time, • Paid Holidays, • Referral and Incentive Bonus Program, • 401(k) with Company Match, • Employee Discounts, • Credit Union Membership and Discounts, • Employee Assistance Program, • Tuition Reimbursement, • Paid Training Schedule • Monday to Friday, • Weekend availability, • In-Person position, not remote

Job Description About the Role The Service Desk Specialist role provides technical support to clients, addressing and resolving desktop hardware, application, and endpoint peripheral issues. As part of the managed services team, this role involves working with clients and collaborating with the other team members to ensure efficient problem resolution. The successful candidate will contribute to maintaining high levels of customer satisfaction by delivering effective technical solutions, clear communication and reasonable expectations. This role is essential for ensuring our clients’ IT systems operate smoothly and efficiently. Accountabilities Technical Support and Service Delivery • Provide effective technical support to clients via phone, email and RMM toolset., • Diagnose and resolve desktop application and hardware related issues, • Act as a supportive technical resource for the team, ensuring service needs are met, • Manage client IT systems and adhere to service level agreements and standard operating procedures., • Ensure NetCov has updated customer documentation needed to provide best-in-class support., • Perform additional tasks and responsibilities as assigned by your Service Desk Manager and/or Service Desk Team Lead, which may include duties not explicitly outlined in this job description, in alignment with the overall needs of NetCov operations., • Maintain a daily 85% billable rate working tickets and answering phone calls., • Potential for on-sites at customer offices, which would be directed by the Team Lead as the team need arises, • Real time tracking and updates of support tickets in Network Coverage’s ticketing system. System Monitoring and Maintenance • Monitor and optimize client systems for efficient performance, reliability and security, • Produce and update technical documentation for client systems and team training, • Collaborate with the managed services team to identify client trends Client Communication and Improvement • Maintain clear client communication and set expectations on active support inquiries, • Identify opportunities to enhance process efficiency and implement best practices, • Ensure that all customer inquiries and complaints are addressed promptly and professionally., • Remain updated on industry advancements and enhance technical skills, • Standardize all inbound tickets that cross the team boards Knowledge, Skills, and Abilities Required Technical Expertise: • Technical knowledge of current IT infrastructures including standard client/server models, network topologies, Windows and Mac OS, network protocols, virtualization, cloud systems and security, • Knowledge of with Microsoft server and client OS, Active Directory, DNS, DHCP, Exchange/Office365, printing and Microsoft Office, • Knowledge of LAN/WAN connectivity designs, firewalls, switching and wireless Problem-Solving and Time Management: • Ability to diagnose and resolve technical issues timely and effectively, • Experience with various troubleshooting tools and techniques, • Strong organizational skills and ability to prioritize tasks Communication and Interpersonal Skills: • Excellent verbal and written communication abilities, • Active listening skills to fully understand client issues and concerns, • High attention to detail to ensure accurate record-keeping Qualifications and Experience: • Associate’s degree in Information Technology, Computer Science, Network Administration or related business field., • 1-3 years of relevant IT experience as either a Help Desk Analyst, Desktop Administrator, IT Specialist or similar position., • Industry certifications (e.g., CompTIA A+, Network+, Security+, Amazon AWS, Microsoft Azure, Microsoft MCP, Cisco CCNA or similar) are highly desirable. Role Logistics • This is a full-time position, • The schedule for this role will be Saturday - Wednesday 9am-6pm EST, • This position will require participation in a recurring, predetermined on-call rotation., • This position will require travel and recurring visits to client offices where locations will vary. Reliable transportation is required., • This position may require travel to industry events, Network Coverage office locations, and Network Coverage events where locations will vary. The schedule for this role will be Saturday - Wednesday 9am-6pm EST

Job Description Customer Service Professional who handles incoming and/or outgoing calls. Job Responsibilities: Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. Extensive phone experience and computer literate. Skills: Required Skills & Experience: Two (2) years of experience and Bilingual (facility specific). Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. Active listening providing full attention to callers to understand their concerns and needs. Effective problemsolving to analyze a situation, identify core issue and find effective solution. Education: Required Education: High School Diploma or general education degree (GED). Languages: English: Read, Write, Speak Skills: Required Call Center Representative, Answer Phones Schedule Appointments, Bi-Lingual, Customer Inquiries Schedule Notes: Call center agents need customer service skills, should have experience in a call center and payroll knowledge. A prime candidate would have worked in a call center or in a customer service (over the phone) capacity and have been a payroll clerk, coordinator, administrator, specialist, timekeeper or manager etc., in the last few years. They must be skilled in de-escalation, documentation, research, be organized and demonstrate ICARE values (Integrity, Compassion, Accountability, Respect, Excellence). Shift Time: 8:00 AM-4:00 PM

Job Description Job description Who we are: Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner. Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion. What the role is: Service Desk Specialist II Division - Center - Team: Service Operations – Service Desk Reporting to: Service Desk Lead About the Role The Service Desk Specialist II role provides Tier 2 support to clients, addressing and resolving hardware, software, network and security issues, while maintaining recurring onsite commitments to static client(s). A part of a dynamic support team, this role collaborates with other support roles to ensure efficient problem resolution in a timely manner, aids in escalation management by handling lower-level escalations, and works with their Team Lead and team members across departments to help drive tactical and strategic operational items related to their assigned client(s). These contributions are key to maintaining high levels of customer satisfaction by delivering effective solutions, clear communication and setting reasonable expectations. This position is crucial for ensuring smooth and efficient operation of our clients’ IT systems. Accountabilities Client Support and Service Delivery • Timely and effective resolution of Tier 2 server, desktop and application service requests, • Act as a supportive technical resource for the team to ensure service needs are met, • Develop and maintain strong relationships with your assigned client(s) and team members, • Manage client IT systems and adhere to service level agreements, • Assist with root-cause analysis if directed., • Support other NetCov clients in addition to the dedicated client assignment as determined by NetCov operational need., • Perform additional tasks and responsibilities as assigned by your manager, which may consist of duties not explicitly outlined in this job description, in alignment with the overall needs of NetCov operations., • Ensure NetCov has updated customer documentation needed to provide best-in-class support, • Maintain a daily 85% billable rate working tickets and answering phone calls., • Potential for on-sites at customer offices, which would be directed by the Team Lead as the team need arises, • Real time tracking and updates of support tickets in Network Coverage’s ticketing system. Infrastructure Management and Performance Optimization • Monitor and optimize client systems for efficient performance, reliability and security, • Produce and update technical documentation for client systems and team training, • Collaborate with the managed services team to identify client trends Client Communication and Continuous Improvement • Maintain clear client communication and set expectations on active support inquiries, • Identify opportunities to enhance process efficiency and implement best practices, • Remain updated on industry advancements and enhance technical skills, • Ensure that all customer inquiries and complaints are addressed promptly and professionally. Knowledge, Skills, and Abilities (KSAs) Required Technical Expertise: • Expanded technical knowledge of current IT infrastructures including servers, networks, virtualization, cloud systems and security, • Proficiency with Microsoft server and client operating systems, Active Directory, DNS, DHCP, VDI technologies, Exchange/Office 365 and desktop applications., • Proficiency with LAN/WAN connectivity designs, firewalls, switching and wireless, • Management of cloud systems including AWS, Azure and Office 365 Problem-Solving and Time Management: • Ability to diagnose and resolve technical issues timely and effectively, • Experience with various troubleshooting tools and techniques, • Strong organizational skills and ability to prioritize tasks Communication and Interpersonal Skills: • Excellent verbal and written communication abilities, • Active listening skills to fully understand client issues and concerns, • High attention to detail to ensure accurate record-keeping, • Capacity to explain technical concepts and solutions to non-technical stakeholders Technical Competencies Qualifications and Experience: • Bachelor's degree or Associate’s degree in Information Technology, Computer Science, Network Administration or related field., • 2-5 years of relevant IT experience as either a Systems Analyst, Systems Administrator, IT Specialist or similar position., • Industry certifications e.g., CompTIA A+, Network+, Security+, Amazon AWS, Microsoft Azure, Microsoft MCP, Cisco CCNA, or similar, are highly desirable. Role Logistics • This is a full-time position, • Days and hours of work are Monday through Friday, 8:00 AM - 5:00 PM [9-hour shift], • This position will require participation in a recurring predetermined on-call rotation., • This is a hybrid position and will require travel and recurring visits to client offices where locations will vary. Reliable transportation is required., • This position may require travel to industry events, Network Coverage office locations, and Network Coverage events where locations will vary.

Job Description HOURS: Monday-Friday 12:30pm-9:00pm General Description Responsible for undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, basic money handling, and more. Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures. Tasks & Responsibilities A. Essential Duties • Greet clients and set a positive office atmosphere., • Answer and field phone calls at high call volume and direct to appropriate party., • Operate Office Equipment., • Receive and send out mail to Marlton Administrative Office., • Facility Scheduling and appointment confirmations., • Manage Appointments (Checking clients in and out)., • Assessing Missed Appointment Fees., • Assure all intake paperwork is complete and saved to chart., • Upload records and client documentation., • Complete Prior and ADHD Authorizations., • Facilitate ADHD Screenings., • Clinical/Medical Support., • Communicate and facilitate appointment and schedule changes., • Send TH appointment links., • Send correspondence and assignments on behalf of clinicians., • Receive assignments and upload to chart., • Schedule Psychiatric F/U and ADD Screenings., • Send out Lyft Links for TMS clients., • Execute patient letters and requests for D/C and R/0., • Assist with med refill coordination., • Complete medication prior authorizations (Medline Only)., • Triage and coordinate medication processing with pharmacies (Medline Only)., • Coordination and retrieval of lab orders through LabCorp and Quest., • Patient de-escalation and crisis management. B. Additional Duties • Assists and covers other staff when necessary to maintain high productivity and efficiency in the department., • As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly. C. Interpersonal Relations • Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information., • Take Accountability: Take constructive feedback and prevent discourse among our peers., • Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner., • Be Professional: Wear business casual attire (please see dress code policy). Competencies • Adaptability, • Customer Service, • Decision Making, • Dependability, • Ethics, • Interpersonal Skills, • Job Knowledge, • Conflict Management, • Organization Skills, • Productivity, • Self-Development, • Teamwork Performance Standards & Measurement • Compliance with essential and incidental duties; compliance with company policies and procedures., • Compliance with state and federal laws and regulations applicable to the business. Equipment, Tools & Machines • Use of computer, telephone, and other office equipment such as a printer and fax., • Use of company network and email domain. Working Conditions • Air conditioned and well-illuminated office environment and outdoor environment., • May have several responsibilities at once. Interaction with other is constant and can be interruptive., • Work may be stressful at times due to high level workflow., • Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs., • Participates in educational training, orientations, or compliance programs as needed to maintain competency., • If you must leave your employment with our company, we request employee’s to give us at least 14 days resignation notice in writing. Demands • Enthusiastic self-starter operating with sustained energy and showing great initiative., • Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc., • Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors., • Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees and business partners, among others., • Excellent organizational skills., • Accepts constructive criticism well in an open and non-defensive manner.Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment. · Ability to function independently and with flexibility., • Ability to work under pressure, handle multiple tasks and interruptions., • Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 25lbs., • Ability to sit, stand, or walk for extended periods of time., • Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements. Qualifications Education: • High school diploma or equivalent required, • Associate’s Degree preferred Required licenses or certifications: • Current CPR Certification, • Narcan Certified Experience: • Successful work experience in a front office setting or in another clerical position,, • Strong working knowledge of office procedures and basic accounting principles, • Experience in medical field is highly desirable., • Computer literate: Microsoft Office (Excel, Word, and PowerPoint) required.

Job Description Location: Newark, NJ Retail Store Please note: This position is for our retail store located in Newark, NJ. Applicants should be able to reliably commute to Newark for all scheduled weekend shifts. Type of Contract: Seasonal, on-call position. Start Date: After July 4th through the end of August or early September, depending on operational needs. Schedule: Work will take place on weekends only, Saturday and Sunday, with shifts scheduled between 8:00 AM and 7:00 PM based on availability. We are a New York City–based company seeking professional, reliable, and customer-focused Sales Associates to support the daily operations of our retail location. Key Responsibilities: • Provide exceptional customer service in a friendly, professional, and welcoming manner., • Assist parents and children during school uniform fittings and order placement, including taking accurate measurements and offering sizing recommendations to ensure the best fit., • Build positive relationships with families by providing personalized shopping guidance, answering inquiries, and capturing memorable student photos., • Maintain a clean, organized, and well-presented store environment at all times., • Help oversee the day-to-day care of the store, ensuring merchandise is properly displayed., • Maintain the line in an orderly fashion and clear of trash and debris. If you have the following requirements: • Availability to work Saturday and/or Sundays. Full shifts from 8 A.M. to 7 P.M., • A friendly and support-oriented attitude., • Excellent attention to detail, communication and organizational skills., • Comfortable working independently., • Previous retail or customer-facing experience is a plus., • Being bilingual in English and Spanish is a plus., • Comfortable with standing for shifts and handling light lifting from time to time., • Comfortable and able to work around children. What We Offer: • Competitive hourly wage of $25 with a consistent, pre-established schedule., • Suitable for individuals seeking reliable part-time employment for a season., • Professional, customer-focused environment. Please note that our recruitment team may contact you from a New York (NY) phone number during the hiring process.

Job DescriptionCompany Overview Haddad Plumbing and Heating Inc. has been in business for over 25 years, providing exceptional plumbing and heating services throughout New Jersey, New York City, and Westchester County. We specialize in servicing mid-rise and high-rise buildings and have built a proven track record of quality workmanship and customer satisfaction. This is a terrific opportunity for a well-organized, outgoing individual to build a rewarding career in a thriving industry. Summary Provides general office support by performing a variety of clerical and administrative duties. The Receptionist is responsible for answering incoming calls, directing calls to the appropriate associates, distributing mail, managing the flow of correspondence, requisitioning office supplies, and performing additional clerical duties as directed by management. Essential Functions • Answer incoming telephone calls and direct callers to the appropriate associate., • Transfer calls to voicemail when necessary and send an email containing the message information., • Ensure all messages are complete and include the caller's name, phone number, company (if applicable), and a brief description of the message., • Check voicemail every morning and email the appropriate personnel with all messages received., • Forward any employee voicemails regarding callouts, late arrivals, or attendance issues to Human Resources and Payroll via email. Include the employee's name, phone number, and, if possible, their job location., • Call employees back for additional information when required., • Take and retrieve messages for various personnel., • Follow up with an email to the appropriate individual to ensure messages are received and delivered., • Provide callers with company information, including the company address, directions, fax numbers, website, and other related information., • Provide employment applications to interview candidates and ensure each application is fully completed before presenting it to management., • Notify upper management when scheduled interview candidates arrive., • Coordinate the pickup and delivery of express mail services (FedEx, UPS, etc.)., • Check mailboxes daily, sort incoming mail, and distribute mail to the appropriate personnel., • Assist with ordering, receiving, stocking, and distributing office supplies, including but not limited to paper, toner, ink, pens, plates, cups, coffee, and any other supplies necessary for daily operations., • Conduct an inventory of office supplies every Friday and provide the a list every identifying items that are low in stock and need to be reordered., • Assist with other clerical duties, including scanning, photocopying, faxing, and filing documents., • Check all folders daily to ensure employee forms that have been dropped off are properly routed to Human Resources., • Perform other clerical and administrative duties as assigned by management.Required Education and Experience, • High school diploma or Associate's degree., • Minimum of one (1) year of administrative experience., • Bilingual (Spanish and/or Portuguese is a must). Compensation & Benefits Pay: $16.00- $18.00 hourly (based on experience and qualifications.) Benefits Include: • Medical Insurance, • Dental Insurance, • Vision Insurance, • 401(k) Plan with Company Match, • Paid Time Off (PTO), • Paid Holidays, • Paid Vacation Position Type and Expected Hours of Work This is a full-time position Monday – Friday. 8:00 am – 5:00 pm. Powered by JazzHR P2gjl5t9zV

Job DescriptionBenefits: • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Training & development, • Employee discounts Hourly/Flex Operations Coordinator Job Description Overview ChalkSense, LLC is an NJ-based woman-owned small business building a social entrepreneurship venture in the learning and enrichment space. We are looking for a motivated and community-impact driven Operations Coordinator to join our team in building out this initiative in Millburn, New Jersey and surrounding neighborhoods. This is a paid and hourly/flex position to help facilitate smooth operations of the project and deliver exceptional enrichment experiences to local families and communities. Expected hours may vary from 0-5 hours/week, depending on event and session needs, operational tasks, and other project requirements that may arise from time to time within the candidate’s availability preferences, capabilities, and interests. Candidates must have flexibility to be available occasionally during after-school hours and/or weekends for events, sessions, or operational support. About the Role The Operations Coordinator will work closely with the team to support day-to-day operations, relationship nurturing with customers and collaborators, activity logistics tasks, marketing and outreach, and other operational coordination tasks. This role is ideal for someone who enjoys variety in their work, has a proactive mindset, and who shares our team’s passion to create positive community impact. Responsibilities • Provide customer and collaborator support, including nurturing relationships, answering questions, collecting inquiries, and ensuring positive experiences with stakeholders, • Assist with vetting and onboarding new stakeholders such as collaborators, instructors, customers, or partners, • Conduct market research and targeted outreach to support operational, business, and marketing initiatives, • Assist with marketing tasks such as content creation, social media posting, newsletter editing, or stakeholder communications as assigned, • Support event/session logistics, including coordination, ordering or purchasing supplies (reimbursed or provided), setup, decor, instruction, assistance, and/or light cleanup as needed, • Participate in feedback, planning and operational strategy input, suggesting improvements and solutions to enhance service quality and operational efficiency, • Flexible to be on-call occassionally (flexible for availability to be adjusted by Operational Coordinator weekly) during after-school hours and/or weekends, as needed for events, sessions, or operational support, • Gather, prepare, process, and/or maintain clear records, reports, or paperwork of activities, stakeholder interactions, purchases, and other operational needs, • Perform work in compliance with federal, state, and local requirements, company policies, industry best practices, and other requirements and standards, as well as evolving regulations and standards that may surface from time to time, • Organize, support, and/or join virtual and/or in-person meetings, sessions, or events as needed from time to time, • Work individually and collaborate effectively with team members, providers, and stakeholders to meet business and stakeholder goals, • Comfortable with operational related tasks in various areas such as administrative, human resources, communications, customer service, activity coordination and execution, team building, stakeholder engagement and onboarding, providing feedback, marketing, business operations and logistics, and other ad-hoc operational tasks that may fall under candidate capabilities and/or interests, • Perform other related duties as assigned or modified by management to support evolving operational needsRequirements, • Excellent organizational, multitasking, and collaboration skills, • Excellent communication skills and fluency in English (both verbal and writing), • Reliable punctuality and time management, especially when supporting in-person sessions or events in New Jersey, • Ability to adapt quickly to varied environments, stakeholders, and operational needs, • Proficiency in various mediums of communication and content formats including Microsoft Office or Google Suite, email, text messaging, phone calls, virtual meetings, documents, presentations, spreadsheets, newsletters, and social media, • Comfort interacting with individuals and groups of all ages, backgrounds, and identities, • Ability for occasional physical tasks, such as lifting supplies (up to ~10 pounds usually, potentially ~30-40 pounds rarely), setting up materials for activities artistically and accurately, supporting clean up of sessions, performing work accurately and safely, and to adapt spontaneously to the needs of a variety of participants, environments, situations, and sessions, • Willingness to learn and be flexible with evolving tasks in an early-stage initiative, • Positive, proactive, and professional demeanorPreferred Qualifications, • 2+ years of experience in operations coordination, administrative support, event coordination, customer service, marketing, or related fields, • Bachelor’s degree or equivalent preferred, • Familiarity with social media, marketing tools, or event management tools is a plus, • Experience in community service or enrichment programs is a plusWhat We Offer, • Competitive hourly pay (~$20-$25 per hour), • Flexible work hours within your availability, • Bi-weekly pay for hours worked (direct deposit or mailed check), • Participation in NJ Earned Sick Leave Benefit Program, • Paid Unemployment, Temporary Disability, Family Leave, and Worker’s Compensation Insurances, • Social Security deduction, • A supportive and collaborative work environment, • Opportunities for personal growth, skill development, and making a positive community impactHow to Apply Interested candidates are invited to submit their resume. Please also include in your resume: (i) a bio/paragraph detailing your relevant prior experience (e.g., professional, hobbies, community service, education, speaking/certifications/awards if any, etc.) AND (ii) a paragraph about why you believe you would be a good fit for this role AND (iii) a link to your portfolio (OR must be able to show proof of some of your past work products if you are scheduled for an interview) We look forward to reviewing submissions on a rolling basis in the order received. The interview process for this role generally includes an initial Screening Interview and an In-Person Interview (that includes a behavioral as well as a technical skills assessment to help assess operational related planning, communications, and logistical aspects of the job). Interviews and assessments may be via phone, video, in-person, paper-based, and/or computer-based. Successful candidates must also be able to pass a background and reference check. Please note that we are a very small team, so it may take a longer time to get back to you. Thank you for your understanding and we are excited about the prospect of working together! Flexible work from home options available.

Job DescriptionBenefits: • Supplemental Insurance, • Life Insurance, • Employer Contributions to Medical Insurance, • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance Hand & Stone Clark located at 77 Central Ave, Clark, NJ 07066 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal. By forging genuine connections with our clients, co-workers, and communities, Sales Associates ensure that each service is memorable and exceptional. What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. Compensation Details We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate. As a Sales Associate, you will • Meet membership sales goals, • Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales, • Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements, • Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management, • Passionately promote sales, promotions, and events, • Uphold spa cleanliness standards, • Perform various other duties as assignedThe SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. We can’t wait to meet you!

Job Description Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation's largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested. Position at Saatva Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night's sleep. Essential Duties and Responsibilities • Engage with customers and team members in person during scheduled shifts., • Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues., • Maintain timely and regular attendance as a key performance expectation during all scheduled shifts., • Be available to work weekends and major retail holidays. Experience and Skills Needed • Preferred Experience: 1-2 years of retail sales or customer service experience; however, we're willing to train the right candidate!, • Additional Experience: 1 year of telecommunications or call center experience is preferred., • Exceptional oral and written communication skills., • Strong interpersonal abilities to build rapport effortlessly with customers and team members., • A passion for delivering outstanding customer experiences., • Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results., • Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously., • Positive attitude (we value and hire nice people!). What You'll Do • Deliver a world-class experience to our customers., • Become a product expert to confidently assist customers., • Respond to customer inquiries and resolve both basic and complex issues via phone, live chat, and in-person interactions on the showroom floor as needed. What's In It For You • Competitive Compensation: $21/hour, • Medical, Dental, and Vision Insurance, • Paid Vacation, • Annual Bonus Program, • 401K with Employer Match, • FSA/HSA/Commuter Benefits, • Employee and Friends & Family Discounts on Products, • Collaborative and supportive team environment, • Referral Bonus Program Eligible Explore more about us on our career page. Ready to Join Our Team? If this sounds like a great fit, we'd love to hear from you! Equal Employment Opportunity Statement At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits. Join us in building a workplace where everyone is respected and valued! #LI-ONSITE Compensation$21—$21 USD

Job DescriptionBenefits: • Supplemental Insurance, • Life Insurance, • Employer Contributions to Medical Insurance, • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance Hand & Stone Woodbridge located at 789 St Georges Ave, Woodbridge Township, NJ 07095 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal. By forging genuine connections with our clients, co-workers, and communities, Sales Associates ensure that each service is memorable and exceptional. What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. Compensation Details We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate. As a Sales Associate, you will • Meet membership sales goals, • Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales, • Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements, • Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management, • Passionately promote sales, promotions, and events, • Uphold spa cleanliness standards, • Perform various other duties as assignedThe SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. We can’t wait to meet you!

Job DescriptionBenefits: • Supplemental Insurance, • Life Insurance, • Employer Contributions to Medical Insurance, • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance Hand & Stone Delran located at 1361A Fairview Blvd, Delran, NJ 08075 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal. By forging genuine connections with our clients, co-workers, and communities, Sales Associates ensure that each service is memorable and exceptional. What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. Compensation Details We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate. As a Sales Associate, you will • Meet membership sales goals, • Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales, • Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements, • Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management, • Passionately promote sales, promotions, and events, • Uphold spa cleanliness standards, • Perform various other duties as assignedThe SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. We can’t wait to meet you!

Job DescriptionDescription: Position title: Sales Supervisor Department: Boutique Retail Store Reports to: Store Manager Employment status: Full-Time FLSA status: Non-Exempt Effective Date: Revised Date: October 7, 2024 La Maison Longchamp Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior craftsmanship. With a presence in over 25 countries and employing 3,500 individuals, “la Maison” is now looking for innovative, passionate, and committed talent to continue its development in France and abroad in a demanding and caring working environment. Join one of our 300 boutiques, where you'll be able to offer our customers quality products, while working in an environment that values versatility and stimulates personal development. Longchamp USA is committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and respected. We believe that a diverse team drives innovation and enhances our ability to serve our clients and communities effectively. We encourage individuals from all backgrounds, including but not limited to race, ethnicity, gender, sexual orientation, disability, age, and veteran status, to apply. We are an equal-opportunity employer and welcome applications from all qualified candidates. Job Summary: Responsible for answering customer questions and selling products to meet their sales goals which are generally met consistently. They typically have a few years of sales experience and are usually being trained for a higher position. Responsible for maintaining customer service as per company standards, generating sales, merchandising, cash register operations (POS), loss prevention, merchandising, and adherence to all company policies and store standards. Essential Duties & Responsibilities: • Handles all aspects of Sales and Customer Service., • Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members., • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors., • Adjusts content of sales presentations by studying the type of sales outlet or trade factor., • Focuses sales efforts by studying existing and potential volume of dealers., • Submits orders by referring to price lists and product literature., • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses., • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc., • Recommends changes in products, service, and policy by evaluating results and competitive developments., • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management., • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies., • Provides historical records by maintaining records on area and customer sales., • Contributes to team effort by accomplishing related results as needed., • Generates and maximizing sales by convincing clients to purchase the company’s products., • Maintains an awareness of all product knowledge and merchandise care information., • Stays updated on new items and customer service guidelines and store policies., • Develops and maintains client books., • Keeps records of sales., • Follows customer service guidelines (i.e. proper greeting etiquette, returns, exchanges, transfers and loss prevention)., • Greets, serves and advises clients with outstanding customer service and a friendly smile., • Gift wraps and bags items for customers., • Assists with mailings, answers phone, and takes care of phone orders., • Assists in floor moves, merchandising, and displays., • Assists in processing and replenishing merchandise., • Participates in receiving and monitoring floor stock., • Stocks and re-stocks shelves, counters, and/or tables with merchandise., • Tags merchandise as needed (not only during sales periods)., • Keeps the sales floor clean and orderly and practice the highest standards of general housekeeping. Adhere to all company policies, procedures and practices. • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers., • Works on special projects as necessary., • Any other duties as assigned by management. Requirements: Minimum Qualifications: • This job requires a minimum of a High School Diploma (or GED) and either have a degree in Retail, Fashion or related field or equivalent work experience and education., • Five plus years’ high-end retail, boutique or sales related work experience., • Understand inventory, customer’s sales experience and merchandising., • Perform all Cegid transactions proficiently, such as sales (cash, checks, credit or debit cards, Longchamp gift cards and merchandise return cards, travelers checks), returns, exchanges, item and customer look ups, CRM, run reports and open and close registers in accordance with Cegid Manual guidelines., • Proficient with the UPS System., • Properly prepare and send shipments., • Properly receive and check shipments., • Working knowledge in Microsoft Excel, Outlook, and Microsoft Word. Knowledge, Skills and Abilities: • This job requires customary and regular independent judgment and discretionary powers in the day-to-day performance of job duties that ensures that company policies are implemented., • Familiar with store operations., • Ability to speak and communicate effectively with associates and customers using strong interpersonal skills., • An organized, self-starter with the ability to work in a multi-task fast paced environment with minimum amount of supervision under stressful conditions (at times)., • Ability to process information/merchandise through computer system and POS register system., • Ability to read, count and write to accurately complete all documentation., • Read and understand work-related materials., • Ability to freely access all areas of the store including selling floor, stock area, and register area., • Ability to operate and use all equipment necessary to run the store., • Experience with researching and exploring new trends in the marketplace., • May travel between boutiques as necessary for business reasons., • Ability to work varied hours, days, evenings, weekends, or holidays as business dictates., • Key characteristics include an organized, self-starter with the ability to work in a multi-task fast paced environment with minimum amount of supervision under stressful conditions (at times)., • Ability to read, count and write to accurately complete all documentation., • Read and understand work-related materials., • Ability to freely access all areas of the store including selling floor, stock area, and register area., • An understanding of the French language would be a plus. Physical Demands & Working Conditions: • Climbing: Ascending or descending ladders, stairs, etc., • Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium., • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching: Extending hand(s) and arm(s) in any direction., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another., • Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward., • Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion., • Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles., • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling., • Grasping: Applying pressure to an object with the fingers and palm., • Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly., • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound., • Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. The physical requirements of this position: • Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. The visual acuity requirements including color, depth perception, and field of vision: • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes. The conditions the worker will be subject to in this position: • The worker is subject to both environmental conditions: Activities occur inside and outside. Salary Description $23.00 - $29.00 per hour, plus monthly bonus

Job Description Position Overview: The Heartline is a statewide warmline call center service for young adults impacted by the child welfare system of NYS. The goal of the program is to offer youth in both congregate and community placements direct access to ‘lived expert’ peers who can listen through relatable connections and refer to community-based resources. The Heartline Relatable Responder will be responsible, through lived and professional expertise, to empathetically guide, support, empower, actively listen, and offer compassionate resource connections to the young adult callers of the Heart Line. The Heartline Relatable Responder will operate within a team model and will be responsible for answering incoming calls, 1:1 caller engagement, resource navigation, structured documentation & data collection, teambuilding activity involvement, and present to stakeholders on program performance & network with statewide agencies to promote launch of The Heartline program. The Relatable Responder will perform job duties remotely with high levels of communication with fellow Relatable Responders as well as the Program Supervisor. Please note; candidate must have personal and/or professional experience supporting youth impacted by the juvenile justice system. Position Qualifications: First-hand lived experience in the juvenile justice system and an understanding of the challenges youth experience navigating the justice system. Empathetic, patient, & validating phone etiquette skills. Demonstrate strong program initiative, creativity & compassion while supporting callers. Strong computer literacy skills required. Demonstrate experience in group work facilitation, peer support and/or tele-support services. Strong documentation collection skills. Demonstrate understanding of the causes and concerns that child welfare impacted youth in NYS experience. Demonstrate understanding of the complex issues facing Black and Latino adolescents. Ability to work effectively as a representative for the organization, team member and independently through public presentations and program assignments. Ability to establish and maintain effective relationships with callers, staff and stakeholders. Demonstrate ability to effectively use a multi-cultural approach in working with youth of different backgrounds and experiences. Excellent oral and written communication skills. Demonstrate strong integrity and empathetic care while providing healing-based services. The Children’s Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.

Job Description Work experience requirements: • Exceptional written/oral communication, as well as excellent customer service and interpersonal skills., • Proficient in Microsoft Office Suite, • Bilingual, a plus., • Hands-on experience with office equipment, • Multitasking and time-management skills, with the ability to prioritize tasks is essential., • Ability to deal with a high volume of callers and visitors while maintaining a professional approach., • Knowledge of Yardi Property Management System isa plus., • May also require one (1) to three (3) years Accounting/Bookkeeping experience. Job Duties/Responsibilities: • Manages heavy call volume, answering inquiries, taking messages and directing calls from residents to appropriate departments, as well as, managing cooperators complaints in person as necessary., • Manages radio, phone or computer to dispatch crews, vehicles or other field units as applicable., • Performs general bookkeeping duties and budget analysis, as needed, as well as miscellaneous accounting duties., • Distributes work orders and supply requisitions via two-way radio, email, electronically, or in person., • Enters cooperators' monthly payments into Yardi System., • Maintains residential receivable accounts, • Monitors records of work orders distributed, amount of work orders and work in progress for supervisors., • Monitors records, supply requisitions distributed, amount of work orders and work in progress for supervisors., • Compares inventory to computer and office records (such as received/un-received purchase orders, supply requisitions, work orders and invoices) to obtain current inventory., • Processes purchase requisitions, packing slips, invoices and chargebacks., • Greets and welcomes visitors and obtains initial assessment of reason for visit; Notifies company personnel of visitor’s arrival., • Compose and track emails to departments, cooperators and follows up with as necessary to track task completion., • Respond to Shareholders’ inquiries concerning account (payments/charges) information., • Creates and maintains files, as needed, • Creates correspondence and/or flyers, as necessary., • Prepares distribution of schedules for units work orders., • Monitors and maintains elevator or inventory log as necessary., • Completes data entry for all appointments., • Prepares and closes work orders and supply requisitions upon completion., • Additional duties and responsibilities as assigned. NOTE: Service Representatives’ actual duties may vary, depending upon the department to which they are assigned. Education/Requirements: • High School Diploma or equivalent, • College courses or A.S. degree, is a plus Testing: • Drug screening, as permitted by, and consistent with, applicable law. Physical Requirements: Persons performing service in this position classification may routinely exert up to 25 pounds of force to lift, carry, push, pull, or otherwise move objects. This type of work may involve regular walking standing or sitting for extended periods of time. It may involve stooping or bending. Handling and working with various materials and objects may be required. Reasonable accommodations may be made to enable a person to perform the essential functions of the job. *Riverbay Corporation is an Equal Opportunity Employer. *

Job DescriptionRead This First This is not a quiet desk job. This is a high-communication, high-ownership customer role where the phone, CRM, calendar, and follow-up queue have to be managed with urgency and accuracy every day. The CSR owns the customer journey from initial inquiry through a completed sales appointment. That means no lead, customer question, voicemail, appointment update, or follow-up opportunity can fall through the cracks. If you only want to answer inbound calls, avoid outbound follow-up, or wait to be told what to do next, this will not be the right fit. If you are organized, coachable, clear on the phone, and motivated by helping customers while driving results, keep reading. Who Thrives Here Before applying, ask yourself: Do you communicate clearly and professionally, even when a customer is frustrated? Do you follow through on small details, notes, dates, and commitments without constant reminders? Are you comfortable making outbound calls, not just answering inbound inquiries? Can you stay calm, organized, and accurate when several leads, appointments, and follow-ups are moving at once? Are you willing to learn remodeling terminology, company processes, scripts, and CRM standards? Do you take ownership when something is missed instead of making excuses? You understand that this role is measured by responsiveness, accuracy, follow-through, appointment quality, and customer experience, not just call volume. If you cannot confidently answer yes to these questions, this role will likely not be the right fit. The Opportunity As a Customer Success Representative, you will be one of the first voices homeowners hear from Future Remodeling. Your job is to create a professional, helpful, and organized customer experience from the first inquiry through the completed sales appointment. You will respond to inbound leads, make outbound calls, qualify homeowners, answer questions, schedule appointments, confirm details, reschedule when needed, and keep accurate records inside the CRM. You will work closely with Sales, Marketing, and Operations to make sure every customer receives timely follow-up and every qualified opportunity is handled properly. This role directly supports company growth. Strong CSRs help create better customer experiences, stronger appointment outcomes, cleaner data, and more efficient sales production. What You'll Do Respond to inbound leads across phone, SMS, email, web forms, manufacturer portals, marketing campaigns, and other assigned lead sources. Conduct consistent outbound outreach and follow-up to convert leads into qualified appointments. Qualify homeowners using company-approved standards while providing a helpful, professional customer experience. Educate customers on company services, appointment expectations, process, basic terminology, and next steps. Schedule, confirm, reschedule, cancel, and manage appointments throughout the appointment lifecycle. Handle objections, customer questions, scheduling conflicts, and difficult conversations with professionalism and calmness. Manage follow-up campaigns for inbound leads, prior consultations, canceled appointments, dormant leads, past customers, and other assigned outreach efforts. Maintain complete and accurate CRM records, lead statuses, appointment notes, call outcomes, calendar updates, and follow-up tasks. Escalate customer issues, operational concerns, scheduling conflicts, or process barriers to management when needed. Attend training, coaching sessions, meetings, call reviews, and role-play exercises to continuously improve. Success Is Measured By Speed and quality of response to inbound leads and customer inquiries. Consistent outbound activity and follow-up execution. Qualified appointments created, confirmed, and completed. Accuracy and completeness of CRM data, notes, calendars, tasks, and dispositions. Customer communication quality, script adherence, and professionalism. Ability to prevent leads, appointments, or customer inquiries from falling through the cracks. Coachability, punctuality, responsiveness, and accountability. Requirements High school diploma or equivalent required. Excellent verbal and written communication skills. Comfort speaking on the phone for most of the day. Comfort making outbound calls and following up with customers consistently. Professional, organized, detail-oriented, and able to manage multiple priorities. Strong customer service mindset with the ability to build rapport quickly. Ability to remain calm and professional during difficult or emotional customer conversations. Self-motivated, accountable, coachable, and willing to continuously improve. Ability to learn CRM software, calendar systems, scripts, workflows, and basic remodeling terminology. Must be reachable and responsive during scheduled working hours due to the nature of the role. It's a Plus If You Have Previous customer service, customer success, front desk, call center, or inside sales experience. Experience using CRM software or appointment scheduling systems. MacOS experience and comfort learning new software tools. Associate's or Bachelor's degree. Bilingual English/Spanish communication skills. Experience in home improvement, construction, remodeling, roofing, windows, siding, HVAC, or similar industries. Benefits $22-$25/hour based on experience. Full-time position. Overtime opportunities may be available based on business needs. This is an hourly, full-time, in-office role with eligibility for overtime as necessary. Benefits Summary Health, dental, and vision support. Life insurance policy. Paid training and structured onboarding. Company-provided systems and required software access. Company events, team incentives, and advancement opportunities as the company grows. Holidays and additional time-off benefits as outlined in the Employment Agreement. Schedule & Location This is a full-time, in-office role based at Future Remodeling headquarters in Bergenfield, NJ. Schedule will generally fall within business operating hours, with flexibility needed for extended hours or occasional Saturdays based on business needs. The CSR is expected to manage customer communications, appointment support, and CRM updates professionally throughout scheduled working hours. Final Thought This role matters because every homeowner experience starts with communication. A great CSR brings urgency, professionalism, organization, and care to every lead and every appointment. If you want to grow, learn, and become part of a team building a better standard in home remodeling, there may be a seat for you here.

Job DescriptionCompany Overview At NetCov, we specialize in delivering cutting-edge IT and cybersecurity solutions designed to protect and optimize the digital infrastructure for the industries we serve. We differentiate ourselves from our competition through our deep and intimate knowledge of our customers’ business. About the Role The Field Services Specialist acts as NetCov’s representative at our client's office(s). A member of our Service Desk team, they are dedicated to a client, or clients, and will have a hybrid work schedule with some travel to client offices. The Field Services Specialist is passionate about building relationships, problem solving, and working within the NetCov team to provide an exceptional experience for our client. They are responsible for day-to-day support for our client, while also participating in our daily meetings and on call processes for NetCov’s entire client base. Accountabilities Client Relationship: • Represent NetCov’s at our client offices by exhibiting professionalism and kindness., • Consult with client users and primary contacts on their technical needs, analyze data and provide recommendations to NetCov team members on technology solutions Tier 1: • Use expertise to research and resolve technical issues via incident management procedures (ITIL based) with proper communication and documentation., • Liaise in improvements of systems in place, communicate features and facilitate improvements to maximize productivity and utilization, • As needed, help with implementation of new network components as part of project assignments (network and workstation)., • Educate client team members on appropriate workflow and process related to incident management and established goals and metrics. Incident Logging & Documentation: • Ensure NetCov has updated environment documentation needed to provide best-in-class support., • Use current PSA to document work performed in real time so that we can analyse trends in issues reported., • Leverage dashboarding tools to track daily and weekly metrics. Highlight and escalate challenges related to identified critical support KPIs to dedicated Team Lead. Service Delivery: • Participate in the Client Service Desk queue by answering calls within designated windows and providing support as needed and hitting the billable department standard., • Participate in rotating NetCov on-call schedules so that clients can depend on us 24/7 to meet their business needs., • Be accountable for following incident management process for all emergency related issues., • Perform proactive network health evaluations while onsite for recurring visits when needed., • Perform additional tasks and responsibilities as assigned by your manager, which may include duties not explicitly outlined in this job description, in alignment with the overall needs of NetCov operations., • Maintain a daily 85% billable rate working tickets and answering phone calls., • Potential for 5 days a week of on-sites at customer offices. Other duties as assigned Knowledge, Skills, and Abilities Required Technical Expertise: • Technical knowledge of current IT infrastructures including standard client/server models, network topologies, Windows and Mac OS, network protocols, virtualization, cloud systems and security, • Knowledge with Microsoft server and client OS, Active Directory, DNS, DHCP, Exchange/Office365, printing and Microsoft Office, • Knowledge of LAN/WAN connectivity designs, firewalls, switching and wireless Problem-Solving and Time Management: • Ability to diagnose and resolve technical issues timely and effectively, • Experience with various troubleshooting tools and techniques, • Strong organizational skills and ability to prioritize tasks Communication and Interpersonal Skills: • Excellent verbal and written communication abilities, • Active listening skills to fully understand client issues and concerns, • High attention to detail to ensure accurate record-keeping Criteria for Success • Associates Degree in Information Technology, Computer Science, Network Administration or related business field is highly desirable., • 1-3 years of relevant IT experience as either a Help Desk Analyst, Desktop Administrator, IT Specialist or similar position., • Industry certifications (e.g., CompTIA A+, Network+, Security+, Amazon AWS, Microsoft Azure, Microsoft MCP, Cisco CCNA or similar) are highly desirable., • A people person who is an effective communicator, • Shows an interest in learning new materials and staying abreast of latest technical information; quickly learns new information. Why work at Netcov? • Innovative Solutions: Work with cutting-edge cybersecurity and IT services tailored to the financial sector’s evolving needs., • Competitive Compensation: Competitive base salary plus performance-based incentives and commissions., • Professional Growth: Access to continuous training, career development, and opportunities for advancement within a rapidly growing company., • Collaborative Culture: Join a team of passionate professionals who work together to solve complex challenges and deliver exceptional service to our clients. Role Logistics • This is a full-time position, • Standard hours based on defined business schedule; however occasional availability outside of these hours may be required to support urgent client needs or time-sensitive escalations, • Flexibility is expected during high-priority events or emergencies, and advance notice will be provided whenever possible., • This position will require participation in a recurring predetermined on-call rotation, • This position will require travel to client offices where locations will vary., • This position will require travel to the office on days where travel to client offices is not required., • This position may require travel to industry events, NetCov office locations, and NetCov events where locations will vary.

Job DescriptionDescription: Customer Service Representative Job Summary: A Matawan, New Jersey, Insurance agency is seeking an experienced Customer Service Representative. The applicant will become a valued member of the call center team and will be responsible for handling, both in-bound and outbound high volume customer service calls. Responsibilities and Duties • Answering and redirecting high volume calls, • Provide exemplary service to customers, discussing and explaining their insurance coverage, premiums, and claims., • Resolve premium and billing questions and inquiries., • Assist customers with filing claims., • Record keeping and updating customer files., • Perform other general tasks as needed. Qualifications and Skills: • 1+ years of call center experience, • 1+ years of insurance experience, • Proficient knowledge of customer service, and standard office practices and procedures., • Proficient computer skills., • Proficient standard office equipment skills., • Outstanding communication skills, both written and verbal., • Strong people skills., • Excellent phone etiquette., • Outstanding organizational skills and attention to detail, • Bilingual a plus, • High school or equivalent (Required), • Insurance experience a plus Pay: $18.00 - $21.00 per hour Location: Matawan, NJ (On-Site) Job Type: Full-time Benefits: • 401(k) matching, • Health insurance, • Paid time off Experience level: • 2+ years Shift: • Monday-Friday, • Day shift, • Morning shift Work setting: • Call Center, • In-person Ability to commute/relocate: • Matawan, NJ 07747: Reliably commute or planning to relocate before starting work (Required) Experience: • Insurance verification: 2 years (Required), • Life Insurance experience (a plus), • Bi-lingual Preferred Hiring: 2 positions for this role Requirements:

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member experience. Operate within a high volume call environment to perform a basic transactional and/or support duties with a high degree of accuracy and in accordance with MCU policies and procedures. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every call, every time, • Answer inbound member requests via member call-ins; queue assignment based on knowledge, skills and abilities., • Perform more complex member transactions and inquiries (releasing check holds, debit and credit card inquiries/disputes, address and phone change, answering loan documentation inquiries, account research, payment requests, account resolution inquiries, online banking requests, fee refund requests, etc.), • Perform outbound calls as needed (member call back queue, as requested for follow-up, may follow-up on member referrals, etc.), • Properly log and track all incoming calls and member contact; ensure wrap up codes properly correspond to member requests., • May document more complicated service transactions required by separation of duties to be performed by a partner department (i.e. MAS or ACH processing). Ensure proper documentation and routing of the request., • Meet/exceed set Contact Center metrics and service goals (i.e. call quality, average talk time, hold time, member wait time, productivity requirements, etc.), • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment., • Cross-sell additional products and services to best fit member need(s)., • Cross-train more complex servicing transactions and service such as online banking requests and troubleshooting, member email, existing and pending loan questions, etc., • May train new MSRs for basic transactions and inbound service calls., • Back up other queues as necessary (general queue and queues less complex, when call volume dictates)., • May help answer member emails or chats, as necessary, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Perform other duties as required Requirements: • 1-2 years’ Call Center experience, • Retail banking experience is a plus, • Availability to work overtime and Saturdays as required, • Ability to work onsite for the first 6 months, then a hybrid model is implemented. Competencies: • Proficiency in Microsoft Office Suite, • Excellent member service skills, • Strong research and problem-solving skills, • Excellent interpersonal, oral and written communication skills, • Ability to multi-task; good time management skills, • Highly ethical Why you’ll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $17- $35.04/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for an attendance bonus, 401(k) with an 8% employer contribution per pay period, and overtime eligibility. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionEnthusiastic Customer Service Representative - Luxury Car Service Legends Limousine Worldwide is New York City’s premier luxury ground transportation company, known for delivering 5-star experiences to elite travelers across the globe. We don’t just drive we elevate the ride. And now, we’re looking for someone just as legendary to be the first point of contact for our clients. We’re searching for a charismatic, well-spoken, and high-energy Customer Service Representative someone who thrives on making others feel valued and seen. If you’re a people person with a natural gift for conversation, warm professionalism, and a flair for problem-solving, we want to meet you. This position is based in our Brooklyn headquarters and offers a clear path to advancement in sales and business development for individuals who stand out. Job Description As a Customer Service Representative, you will provide personalized service to our clients, ensuring their transportation needs are met with professionalism and care. This is a professional, office-based role in Brooklyn, NY. Responsibilities: Be the welcoming voice of Legends answering calls and emails with polish, professionalism, and genuine care. Provides pleasant, personalized customer service of the highest level & acts as a proud ambassador of the company Attends telephone calls and responds to e-mails in a highly courteous & professional manner Advises customers with suitable transportation solutions, including fleet vehicle selection, accommodations & accurate price quotes. Take initiative to upsell and expand trip reservations this is where your charm and enthusiasm shine. Enters information regarding all new reservations into JLimo software & uses Zoho CRM to manage client relationships Send confirmations, reconfirm upcoming rides, and coordinate with dispatch and affiliates. Relays information to & from affiliates concerning domestic or international travel arrangements Requirements: Proven experience in sales or customer service, preferably in the transportation or hospitality industry Experience working with luxury brands or high-end clientele Self-motivated and goal-oriented, with a passion for exceeding targets Excellent verbal/written communication skills and problem-solving skills Strong ability to establish relationships with others via phone, e-mail, Zoom, & in-person A professional, client-facing appearance that inspires reliability & trust Ability to work in a team with a positive & supportive mindset Ability to multitask and prioritize effectively in a fast-paced environment General knowledge of the NYC 5 boroughs, GPS, & dispatching software Ability to work flexible hours, including weekends and holidays Minimum: High School Diploma or equivalent Experience: Dispatching: 1 year (Preferred) Customer service: 2 years (Required) Call center: 1 year (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to Commute: Brooklyn, NY 11232 (Required) Work Location: In person

Job Description Essential Job Duties and Responsibilities: • Manages heavy call volume, answering inquiries, taking messages and directing calls from residents to appropriate departments, as well as, managing cooperators complaints in person as necessary., • Manages radio, phone or computer to dispatch crews, vehicles or other field units as applicable., • Distributes work orders and supply requisitions via two-way radio, email, electronically, or in person., • Maintains residential receivable accounts, • Monitors records of work orders distributed, amount of work orders and work in progress for supervisors., • Monitors records, supply requisitions distributed, amount of work orders and work in progress for supervisors., • Greets and welcomes visitors and obtains initial assessment of reason for visit; Notifies company personnel of visitor’s arrival., • Compose and track emails to departments, cooperators and follows up with as necessary to track task completion., • Respond to Shareholders’ inquiries concerning account (payments/charges) information., • Creates and maintains files, as needed, • Creates correspondence and/or flyers, as necessary., • Prepares distribution of schedules for units work orders., • Monitors and maintains elevator or inventory log as necessary., • Completes data entry for all appointments., • Prepares and closes work orders and supply requisitions upon completion., • Additional duties and responsibilities as assigned. NOTE: Service Representatives’ actual duties may vary, depending upon the department to which they are assigned Work Experience and Minimum requirements: • Exceptional written/oral communication, as well as, excellent customer service and interpersonal skills., • Proficient in Microsoft Office Suite, • Bilingual, a plus., • Hands-on experience with office equipment, • Multitasking and time-management skills, with the ability to prioritize tasks is essential., • Ability to deal with a high volume of callers and visitors while maintaining a professional approach., • Knowledge of Yardi Property Management System a plus. Educational Requirements: • High School Diploma or equivalent, • College courses or A.S. degree, a plus Testing: • Drug screening, as permitted by, and consistent with, applicable law. Physical Requirements: Persons performing service in this position classification may routinely exert up to 25 pounds of force to lift, carry, push, pull, or otherwise move objects. This type of work may involve regular walking, standing or sitting for extended periods of time. It may involve stooping or bending. Handling and working with various materials and objects may be required. Reasonable accommodations may be made to enable a person to perform the essential functions of the job. Riverbay Corporation is an Equal Opportunity Employer. Shifts may vary between: 7:00 am to 3:00 pm, 3:00 pm to 11:00 pm and 11:00 pm to 7:00 am. (Schedule may vary based on department needs to include nights, weekends and holidays)

Job Description Position Overview: The Heartline is a statewide warmline call center service for young adults impacted by the child welfare system of NYS. The goal of the program is to offer youth in both congregate and community placements direct access to ‘lived expert’ peers who can listen through relatable connections and refer to community-based resources. The Heartline Relatable Responder will be responsible, through lived and professional expertise, to empathetically guide, support, empower, actively listen, and offer compassionate resource connections to the young adult callers of the Heart Line. The Heartline Relatable Responder will operate within a team model and will be responsible for answering incoming calls, 1:1 caller engagement, resource navigation, structured documentation & data collection, teambuilding activity involvement, and present to stakeholders on program performance & network with statewide agencies to promote launch of The Heartline program. The Relatable Responder will perform job duties remotely with high levels of communication with fellow Relatable Responders as well as the Program Supervisor. Please note; candidate must have personal and/or professional experience supporting the rights and resources for LGBTQ+ young adults. Position Qualifications: First-hand personal and/or professional experience within the LGBTQ+ community and an understanding of young people’s experiences navigating safety, services and supports. Empathetic, patient, & validating phone etiquette skills. Demonstrate strong program initiative, creativity & compassion while supporting callers. Strong computer literacy skills required. Demonstrate experience in group work facilitation, peer support and/or tele-support services. Strong documentation collection skills. Demonstrate understanding of the causes and concerns that child welfare impacted youth in NYS experience. Demonstrate understanding of the complex issues facing BIPOC adolescents and their families. Ability to work effectively as a representative for the organization, team member and independently through public presentations and program assignments. Ability to establish and maintain effective relationships with callers, staff and stakeholders. Demonstrate ability to effectively use a multi-cultural approach in working with youth of different backgrounds and experiences. Excellent oral and written communication skills. Demonstrate strong integrity and empathetic care while providing healing-based services. The Children’s Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.

Job Description YELM US Associates is the administrative division supporting our licensed home care agencies, Ultimate Care and Swift Home Care. Our office team works behind the scenes to ensure patients receive exceptional care — giving families true peace of mind — while also providing the coordination, resources, and support our field staff need to succeed. As our organization continues to grow, we are proud to expand our team in South Brooklyn and welcome individuals who are passionate about making an impact. Join a team that truly lives by its core values every day! About Us Our mission is to provide and restore client dignity and independence in their homes through individualized care plans that reduce caregiver role strain and stress on family members while helping clients avoid nursing homes and assisted living facilities. YELM US Associates LLC is a licensed home care provider offering comprehensive home care services. We lead with our hearts to deliver top-quality, compassionate, and empathetic care. Compensation: $26.00-$28.00 per hour, based on relevant experience. Location: 2169 86th St, 2nd FL, Brooklyn, NY 11214 (Swift Home Care) Schedule: Monday-Friday 9:00AM-5:00PM Onsite Our Coordination department is seeking dedicated Scheduling Coordinators who have a high level of customer service to join our team in Brooklyn. As a Scheduling Coordinator, you will play a critical role in ensuring the efficient and effective scheduling of our home health care staff to meet the needs of our patients. We are looking for individuals with both home care coordination experience and are bilingual (English/Spanish, English/Creole or English/Russian). This is a great opportunity for someone who wants to take their experience to the next level. Join our growing team and help make a meaningful difference every day. Responsibilities: • Coordinate and schedule home care services based on clients’ needs, preferences, and caregiver availability., • Assign caregivers based on skills, client compatibility, and availability, ensuring consistent and long-term placements., • Manage a high volume of incoming calls, addressing inquiries and resolving issues promptly., • Adapt quickly to scheduling changes caused by callouts, emergencies, or updated client needs., • Maintain accurate and up-to-date scheduling records using HHA eXchange., • Perform daily attendance tracking and follow up on EVV submissions or caregiver timesheets., • Review and document temporary orders daily., • Call existing patients monthly and document communication using internal templates., • Mediate between caregivers, clients, and healthcare professionals to ensure clear communication and efficient service delivery., • Provide general administrative support including answering phones, updating reports, and maintaining. Qualifications: • Prior experience in home care scheduling or healthcare coordination preferred., • Will consider candidates in a high customer service, fast paced roles to train., • Proficiency with HHA eXchange or similar scheduling platforms is a plus., • Ability to demonstrate patience, care, and empathy., • Excellent phone etiquette and communication skills., • Bilingual (Spanish, Creole, Russian.) is required., • Must be comfortable working in a fast-paced, team-oriented environment. Requirements Benefits We offer the Ultimate employee perks (literally)! • Comprehensive Health, Vision, Dental Benefits, • 401k Retirement plan + Employer Match, • Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance, • Generous paid time off, sick time + more!\ Why Choose Us? At Ultimate Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement! At Ultimate Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles! Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law. Ultimate Care does not accept resumes from unsolicited search firms nor recruiters.

Job Description Administrative Assistant/ Medical Front Desk Receptionist Summary of Responsibilities This position will work directly with the Administrator (or Front Office Supervisor if applicable) for the smooth functioning of the reception/registration aspects of our Center. He/she will be primarily responsible for maintaining the daily schedule, answering multiple phone lines, and obtaining patient registration information on a daily basis. In addition, the Patient Services Coordinator will enter the demographic and insurance information into the billing system and verify that a pre-authorization number is obtained from the insurance company when required. Qualifications • High School Graduate, • Trained in Medical Office protocol., • At least one year of experience in a Medical Office setting with a working knowledge of Medical terminology. Prior experience with scheduling desired., • Previous experience with multiple phone lines, and routine front office equipment, e.g. fax, copier, postage machine., • Above average computer skills needed, e.g. experience in all aspects of MS Office., • Pre-employment physical with additional testing as required to meet OSHA standards. Job Relationships • Works under the direction of the Administrator (or Front Office Supervisor if applicable); reports to the Administrator., • Works cooperatively with Endoscopy Center co-workers, the staff of Physicians utilizing the Endoscopy Center and the external billing company representatives., • Presents a friendly, courteous, and helpful manner in all interactions with patients and other offices. Physical Activities and Requirements • Possesses good physical health, capable of working in a demanding environment., • Able to perform the basic functions of the job including extended hours, standing, bending, and stretching with frequent trips to all areas of the Center., • Able to lift, and carry supplies and equipment as needed., • Possesses manual dexterity, hearing acuity, and visual acuity, which are important to the performance of the job tasks., • Speaks clearly and distinctly to perform extensive communication with other staff members, patients, and their families/escorts, physicians, vendors and other third parties., • Appears professional at all times., • Wears professional attire as dictated by center policy. Responsibilities The duties and responsibilities of the Patient Service Coordinator include, but are not limited to: • Schedules the appointment and completes patient demographic and insurance information, • Accurately schedule a patient for a procedure or change an appointment in the automated scheduling system., • Calls patients that chose the phone interview option to complete their registration form, asking all questions in a professional manner., • Accurately enter data into all billing screens., • Reviews all registration forms generated from the computer or received by fax. Follows up by phone call, if any pertinent information is incomplete., • Obtains pre-authorization for procedures at the Center, • Checks every patient’s insurance to see if an authorization is needed for a procedure at the Center., • Calls the Professional office to obtain referrals for the procedure. If the procedure location is listed on the referral, obtains a copy of the referral for our chart. Inputs the authorization number to the appropriate screen, when required., • Prints list of completed patient information prior to date of procedures, thereby checking for completeness. Any missing information or authorization is to be obtained no later than the working day prior to the procedure date., • Prepares and reviews data prior to the day of the procedure, • Verifies the accuracy of the next day’s schedule and prints the completed registration forms and appointment schedule from the billing system on the morning of the working day prior to procedure date to ensure that all data is complete., • Assembles chart paperwork and checks that all papers have the patient’s identification sticker., • Calls all patients the day before the procedure as a reminder of the date and time and verifies that patient knows how to get to the facility. Reminds patient to bring their insurance card with them and why this is necessary., • Prints billing sheet the working day prior to the procedure date. Places sheet in designated location in the Procedure area., • Prepares the patient identification bracelet., • Verifies the presence of a consent form for the procedure., • Greets Patients on the day of the procedure, • Greets the patient and escort in a friendly and professional manner., • Verifies the correct procedure and correct physician with the patient and has the patient sign the consent. Then signs and dates the consent as the witness.., • Verifies the correctness of the information on the ID bracelet, utilizing proper patient identification then applies it to the patient’s wrist., • Asks the patient to review and sign the registration form, noting any changes. Makes a copy of the front and back of the insurance cards and verifies the information on the card against the registration form. Enters any changes into the billing system., • Explains the center policy on Advanced Directives, Patient Rights and Responsibilities to the patient., • Explains the Financial Policy to the patient, obtains the patient’s signature, records the date and returns a copy to the patient., • Assembles the chart, places the chart on a clipboard, leaving the Pre-Assessment Record on top for the Admitting Nurse., • Asks the patient and escort to sit in the reception area and notifies the nursing staff to make them aware that the patient is ready., • Answers the questions of family/friends regarding the progress of the procedure and informs them of any delays (the Recovery room Nurse will keep the Patient Services Coordinator notified)., • Directs the family/friends to the Recovery Room as needed, explaining to them the reasoning for only one family member per patient., • Miscellaneous Duties, • Efficiently and courteously answers multiple phone lines and directs calls as appropriate. Able to give clear, concise directions to the Center., • Maintains an adequate inventory of stationary, printed forms, copy paper and dictation tapes and coordinates ordering with his/her supervisor., • Maintains a supply of charts compiled., • Places initialed copy of Pathology report in chart and files medical charts as needed., • Operates and troubleshoots computer, fax, copier and printer., • Troubleshoots Microsoft Outlook, the electronic medical record system, the billing system, prints reports and prepares daily tape backup., • Informs their supervisor of any problem with the schedule (e.g. no shows, cancellations, delays)., • Opens the Center in the am for patients, turning off the alarm and checking for any signs of unauthorized entrance., • Keeps the reception area neat and clean during the day (throwing out cups, straightening magazines, etc.), • Completes any request for a copy of medical records at the direction of the Facility Manager., • When directed, can initiate the “911” call, and gives information according to policy., • Performs additional duties as directed (within the scope of training) e.g. gives pre-procedure instructions to patients., • Attends all staff meetings and in-service classes on regularly scheduled days

Job Description We are a non-emergency transportation located in East Elmhurst NY. We are looking to hire office administrative assistants who can perform various tasks in the office, on the computer, and answer phone calls in a professional manner. Full-time positions available. English/Spanish fluency preferred. • Microsoft Basic knowledge/ willingness to learn, • Previous experience in office work preferred., • Answering phone calls from ambulette drivers and clients., • Writing up daily trips for ambulette drivers., • Friendly and easy environment. Please send resume and we will call you to schedule interview Powered by JazzHR H2gHf61HXk

Job Description TITLE: Program Assistant DEPARTMENT: Early Childhood Services LOCATION(S): Pelham Parkway Child and Family Center; 2305 White Plains Road, Bronx, NY REPORTS TO: Site Director SALARY RANGE: $39,990.19 - $44,218.43 (benefits include life insurance, 401k plan and vacation, personal and sick time-off) DATE: March 2026 SCHEDULE: Monday - Friday, 8am - 4pm, or 9am - 5pm. Schedule may vary due to program needs JOB SUMMARY: Responsible for administrative and program support services for the Early Childhood Programs. This position includes eligibility, recruitment, selection and attendance efforts to maintain full funded enrollment for all program options. For the start-up phase for 2 years this will be an evolving position. Interim roles and responsibilities will be adjusted, and this position requires an individual to be flexible. Job responsibilities will be revisited once all center-based sites are up and running. EDUCATION, EXPERIENCE, AND SKILL REQUIREMENTS: • Associate Degree, or BA Degree in Business Administration or related field required, • Excellent oral & written communication skills, some administrative experience preferred, • Excellent interpersonal skills, • Able to work independently & collaboratively, • Well-developed organizational skills including the ability to multi-task & manage time effectively, • Able to create, maintain and manage internal record-keeping on an ongoing basis, • Experience working with and knowledge of community resources, preferred, • Ability to foster and maintain positive, professional relationships with participating families, • Ability to use public transportation and travel independently, • Proficient computer skills including strong working knowledge of Microsoft Word and Excel, • Proficiency in Microsoft Word & Excel Well-developed organizational skills including the ability to multi-task & manage time effectively, • Able to create, maintain and manage internal record-keeping on an ongoing basis in collaboration with fiscal department, • Strong desire to gain working knowledge of Head Start Performance Standards & other fiscal requirements (local/state), • Meet all employee health requirements in Head Start Performance Standards/Head Start Act 2007, • Bilingual English/Spanish Preferred ESSENTIAL DUTIES AND RESPONSIBILITIES: • Maintain ongoing communication with current families & facilitate intake for new families, • Maintain budget functions in partnership with fiscal department and delegate sites; program supply & office supply ordering – follow up with vendors, inventory & tracking, travel & expense reports, prepare check requisitions, CACFP reports, parent fees and summary report if applicable, track volunteer time, & coordinate staff access to ADP timecards for submission to payroll, • Assist teachers with classroom related administrative responsibilities and assist in classrooms & socializations as needed; duties may include translating for home visits and assist with handling children transported by bus services, • Assist with all clerical functions for the program, including document preparations for meetings and reporting for all staff members; answering phones, translating for teachers and parents, check mail daily and distribute accordingly, file documents into master binders and child files, greet parents when they come in and assist them when needed, • Responsible for tracking attendance, unexpected absence call log, enrollment, volunteers and in-kind in data systems (Excel, COPA, WES or DOE vendor portal) also help support staff with meeting 97% of enrollment at all times., • Process required staff & volunteer forms/documents, • Maintain inventories for janitorial, office and kitchen supplies, • Maintain waitlist database & lead year round program recruitment plan including recruitment activities, post materials, attend community outreach events, coordinate open houses and other related functions, • Strategize recruitment methods utilize program data sources, (i.e. Community assessment, data and events, social service partners and any other resources such as social media) to development and implement annual outreach plan to increase Head Start/ EHS visibility and enrollment, • Develop partnerships in the Bronx community, • Ensures programs maintain funded enrollment level and waiting list, assist to fill vacancies as need at individual sites and analyze enrollment data to inform the planning process, • Participate in annual self-assessment, community assessment, & ongoing monitoring, • Assist with ERSEA audit reviews and risk management activities, • Maintain budget functions for partnership & overall delivery of comprehensive services that includes: coordinating with BTQ Fiscal Monitor on partner inquiries, maintaining efficient record keeping systems of program supplies, expenses and office inventory, processing of program supplies orders, diapering supplies and classroom materials and furnishings for Partner sites, follow up with vendors, preparation of check requisitions, • Perform other center related duties around enrollment, scheduling, & parent communication, • Liaison for Cool Culture participation & manage required paperwork/communication with families, • Other projects & program/fiscal responsibilities as assigned PRE-EMPLOYMENT REQUIREMENTS: • Successfully clear; NYS DOI Fingerprint Screening, NYS Central Registry Clearance, Sex Offender Registry Clearance, 3 reference checks, physical examination with updated TB test, Tdap, MMR, varicella (fees may apply), • Meet all employee health requirements in Article 47 (DOHMH) and Head Start performance standards, • Mandated Reporter training certificate (every 2 years) and comply with agency’s policy and procedure regarding identification and reporting of child abuse and neglect, • Obtain First Aid/CPR and Preventive infectious diseases certificate within the first year of employment. HOW TO APPLY: Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact (at least two (2) professional references should be from a former supervisor). Please click on the link provided below, or use the link in a search bar and apply online through our career center. https://workforcenow.adp.com/jobs/apply/posting.html?client=grandst&ccId=19000101000001&type=MP&lang=enUS No phone calls, please. Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

As a Cashier, you play an important role in keeping the restaurant running smoothly and ensuring guests have a seamless experience from start to finish. Cashiers are also responsible for managing takeout orders, helping ensure orders are organized and ready for pickup, and answering guest phone call

At GWI, we're always looking for extraordinary people who thrive on making an impact. We think big to make an impact, we're not afraid to ask why, and we always show respect. Those values are what got us where we are today, and they're a big part of what we look for in our people. While we're not actively hiring for this role right now, we're keen to connect with Sales Development Representatives for future opportunities at GWI. If you're interested in working with us but haven't quite spotted the perfect role yet, we'd love you to join our proactive talent community. By submitting your application and answering a few curated questions, you'll be among the first we reach out to when the right opportunity arises that aligns with your profile. Who knows, it could be the start of something, well, extraordinary. As our Sales Development Representative you'll: Own the beginning of the sales cycle. This person will partner with the GWI sales team to help drive new business. You will be joining the business during a period of rapid growth, providing a fast paced, smart and entrepreneurial environment from which there are opportunities to build, grow and develop at an unrivalled pace! You will be the first experience and point of contact for potential new customers at GWI. So being organized and tenacious in pursuing opportunities and leads will be crucial. Below are some of the day to day responsibilities: Identify new business opportunities through outbound lead generation, research and prospecting Secure meetings for the GWI sales organization through via cold calling, social selling and emails Analyze customer needs and identify potential solutions Present and explain GWI product offerings It's also fun; shaking things up is what working for GWI is all about. You'll need to be flexible, comfortable with continuous change, and working in a high-tempo environment. You'll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. Here's what the team will be looking for in you: You have a warm and empathetic approach You are thick skinned and not afraid or demotivated by rejection or objections You're a self starter that is curious and loves to ask questions Confident in communicating with stakeholders and peers You'll be self aware and an active listener and have the ability to engage in complicated conversations Having an eye for detail and an organised approach to your work and time management Desire to cold call and build new relationships on phone, email and over video call Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, and they're a big part of what we're looking for in you. Great benefits make a big difference. Not just to employees, but to the whole vibe of a business. That's why when you work for us, you'll enjoy a full spectrum of generous perks, rewards and office benefits. • Competitive annual leave (excluding bank holidays) and December holiday office closure days on top, • Flexitime, • Early finishes on Fridays (4:30pm weekly, and 1pm during summer), • Work from Anywhere in the world - up to 15 days, • Hybrid home/office working, • Latest tech equipment + WFH office budget, • A genuine commitment to mental and physical health, with a range of content, tools, and perks to help you look after your wellbeing, • OneGWI - the team that focuses on D&I in the workplace, • And more! GWI was founded with the knowledge that understanding your audience is really important for business. When you know who you're speaking to and why, you can create content and campaigns that stand out to the people that matter. Through our global online survey, we gather data on the behaviour and perceptions of consumers across the world. This provides businesses with deep, actionable insights on their audience, revealed from data they trust. It's been going well, too. Since launching in 2009, we've become one of the UK's fastest growing target audience companies. We're not about to stop growing any time soon. As a business, we're on a mission to re-engineer data-driven marketing, and we're on the lookout for talented people to join us. Imagine if our data came from just one kind of person. We'd get a very nuanced view of the world. And we definitely wouldn't have got off the ground as a business. Although things certainly aren't perfect, we live in a society where differences are increasingly celebrated so we'd expect nothing else from our teams. In fact, the GWI office is as diverse as our global data, it's really important to us that it stays that way. This is a place to feel at home, express yourself freely and make your mark. #LI-DNI

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. • Cash Handling; Bank Procedures and Check-out Procedures, • Maintain superior customer service both in person and over the phones, • Answer phone with prompt and courteous attitude, • Guest Relations, • Will Call Window, • Running Ticket Program on Computer for Sales, • Processing Opening and Closing Paperwork, • Knowledge of Talent and Entertainment, • Have a positive attitude, • Keep a clean, well-groomed appearance Required: • Working Knowledge of Phone Handling, Cashiering, Customer Service, • Entry level knowledge of basic computer operation and Point of Sales systems, • Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail, • Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment, • Ability to type 30 wpm, • High School Diploma Preferred: • Previous Ticketing experience, • Working knowledge of Windows based PC programs, • Working environment is fast-paced, • Position requires repetitive use of arms for answering busy phones and typing We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. The expected compensation for this position is: $17.00 USD - $20.00 USD Hourly Pay is based on a number of factors including market location, qualifications, skills, and experience.

Newark, New Jersey, United States $ 28.00 - 35.00 (US Dollar) Customer Support Representative Remote (U.S. Only) You bring the calm. We bring the coffee. Together, we solve everything. Are you the kind of person who Can turn a frustrated customer into a fan with just one email? Thinks Hold music is a challenge, not a deterrent? Believes typos are personal enemies and emojis are a love language? If you answered yes (or heck yes), keep reading we've got your next gig. What You'll Actually Do (besides look great in Slack emojis): Become a support superhero answering questions via chat, email, and the occasional phone call with grace, humor, and helpfulness. Learn our product like the back of your Wi-Fi router and use that knowledge to solve puzzles (aka customer questions). Take notes! Track trends, log tickets, and share the golden nuggets with the team. Be the voice of the customer advocate for their needs, flag recurring pain points, and high-five our product team (virtually) when fixes roll out. Move fast, stay curious, and never be afraid to say, I don't know but I'll find out! What You Bring to the Table (besides snacks): You live in the U.S. and have legal authorization to work here. You stay cool under pressure and bring the calm to every conversation. You're tech-fluent navigating support platforms (like Zendesk or Intercom) is second nature. You're detail-obsessed, organized, and allergic to just okay customer service. You've got a voice (written and spoken) that's clear, empathetic, and maybe even a little fun. You've spent at least 1 year in a customer-facing role and you've got stories to prove it. Perks You'll Love (besides working in PJs): 100% remote work from home, a cabin in the woods, or your favorite cozy caf (as long as its in the U.S.) Competitive pay Health, dental & vision insurance PTO + wellness days (because burnout isn't cool) A team that celebrates wins, learns from mistakes, and sends the best GIFs Apply if you're ready to: • Make someones day every day, • Bring both brains and heart to your work, • Join a team that's as supportive as you are Only candidates located in the U.S. will be considered. Bonus points if your cover letter makes us smile.

Security U.S.A. is looking to hire experienced Command Center Operators / Dispatchers for our Manhattan Operations Command Center. Potential candidates must be able to multi-task, have very good communication skills, be detail oriented, highly organized and can be a problem solver. The Security Command Center Operators must be flexible with their working hours- Command shifts are as follows: • Mornings - 6am-2pm, • Afternoons - 2pm-11pm, • Overnights - 11pm- 830am, • Weekends The Command Center Candidates must be open to working a mixture of all shifts listed above. Command Center Operators will be stationed at our electronic work station that will require monitoring live video feeds of our accounts, phone and email communication with Security USA staff and clients, communicating with city, state and federal authorities as needed and assisting guards in the field by answering their questions and trouble shooting incidents or issues they may be engaged in. Command Center operates 24/7. • Observe and inspect site locations via live video feed cameras., • Provide training and problem-solving solutions to guards in the field., • Respond to emergencies by providing directions and making notifications., • Effectively handle guard call outs and schedule replacement guards., • Work independently, at times, with little direct supervision, • Review electronic reports., • Monitor the Security USA vehicle fleet via GPS positioning system., • Monitor electronic patrols made by guards in the field., • Send reports and communicate through email and various security applications, • Payrate: $22 - $26/hr., • Excellent computer skills with experience in Microsoft Office, Word Excel and Power Point., • At least 2 years of verifiable Command Center security experience or supervisory related experience., • Professional demeanor and excellent interpersonal skills, • Ability to prioritize and multi-task in a fast-paced environment., • Excellent oral and communication skills.

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you'll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. • Create a welcoming environment by meeting and greeting guests, answering, screening and forwarding incoming phone calls, and ensuring reception area is tidy and presentable, with all necessary stationery and material., • Consistently maintain high visibility during published desk hours, socializing with passengers, answering general inquiries, and providing support to all guests., • Promptly and meaningfully addresses and act upon all passenger inquiries regarding onboard amenities and services., • Ensures all complaints from guests are listened to with empathy and understood, showing genuine interest at all times., • Takes ownership of each complaint, following up with the passenger in question. Accurately lists specific details of the resolution when updating the Passenger in Focus file, and keeps the Guest Relations Manager informed at all times., • Maintain an accurate float and correctly settle shipboard accounts by accepting payments made by credit card, traveler's check, or cash as per Company Policies & Procedures., • Always holds daily desk hours as published or as directed by the Guest Services Director. Jr Asst Purser may occasionally be required to work during night shifts, supporting overnight Hotel operations to ensure excellent guest service continues at all times. • At least 1 year experience as Front Desk Receptionist from 4 or 5 stars hotels/resorts or cruise ships., • Graduate of a recognized hotel or business school (preferred)., • Proficiency in the use of computer-based programs (M/S Office, Outlook, various Web Browsers)., • Fluent English language skills, both verbal and written., • Knowledge of additional languages is preferred. Personal Characteristics: • Understanding of the foundation of customer service; ability and willingness to excel in delivering outstanding service to our passengers., • Motivation to excel in all aspects of job duties and responsibilities., • Personable communicator with outstanding social skills and a warm, friendly, and caring personality., • Willingness to embrace all Company Core Values and lead by example., • Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment., • Commitment to creatively and conscientiously resolve passenger issues, display and deliver genuine care to our passengers and staff, and continuously surprise and delight passengers., • Ability to adapt and adjust to a variety of circumstances. Embark on a career adventure like no other! As part of the Princess Cruises team, you'll enjoy: • A competitive salary package., • Your own comfortable double cabin - your private space to relax and recharge., • Company-paid travel to and from the ship, so you can focus on the journey ahead., • Access to exclusive areas and benefits onboard (depending on the rank and occupational group)., • A vibrant recreation and welfare program designed to support your well-being and work-life balance., • Access to exceptional learning and development opportunities to grow your skills and advance your career., • The chance to travel the world, exploring exciting destinations while doing what you love., • A welcoming, inclusive, and dynamic work environment where your contributions are valued. Join us and become part of a global team that's passionate about delivering unforgettable experiencesboth for our guests and for one another. At Princess Cruises, we believe in creating a welcoming, inclusive, and supportive work environment for our diverse, multicultural teams, both at sea and on shore. We offer unique career opportunities that combine professional growth, adventure, and the chance to make a lasting impact on people's lives through travel. Whether you're looking to advance your hospitality career, explore the world, or work in a dynamic, high-performing environment, Princess Cruises offers: • Opportunities to travel and experience new cultures., • Comprehensive training and development programs., • A strong focus on teamwork and personal growth., • Competitive compensation and benefits., • A chance to be part of a world-class brand known for excellence. Get to know us by exploring our career site. You'll learn about our history, hear first-hand what our employees love about working for Princess Cruises, and discover the passion we have for giving our guests lifetime memories. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the applicant's age, color, race, religion, national origin, sex (including pregnancy and pregnancy related conditions), sexual orientation, gender identity or expression, disability, genetic information, or military or protected veteran status or any other characteristic protected under applicable laws. Scam Alert Protect Yourself from Recruitment Scams. Your safety and trust are important to us. Thank you for helping us maintain a secure and transparent hiring process. Stage 1: Application Stage 2: Talent Acquisition Review Stage 3: Talent Acquisition Interview Stage 4: Operations Review Stage 5: Operations Interview Stage 6: Conditional Offer Stage 7: Document Review Stage 8: Hired Find out more

Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. Location Address: Department: Clinical Work Schedule: Monday Friday (8:00am 4:30pm) What We Offer Our Team Members: • Generous Paid time-off (PTO) and paid holidays, • Medical, Dental, and Vision Insurance, • Health benefits eligible the first day of the month following your start date., • 401(k) Plan with Company Match (first of the month following 2 months of service), • Basic & Supplement Life Insurance, • Employee Assistance Program (EAP), • Short-Term Disability, • Flexible spending including Dependent Care and Commuter benefits., • Health Savings Account, • CCRM Paid Family Medical Leave (eligible after 1 year), • Supplemental Options (Critical Illness, Hospital Indemnity, Accident), • Professional Development, Job Training, and Cross Training Opportunities, • Potential for Over-time Pay (Time and a half), • Holiday Differential Pay (Time and a half), • Weekend Shift Differential Pay ($4.00 per hour) What You Will Do: • Transcribe, enter, scan, and verify data from source documents into the electronic medical record in an accurate and timely manner., • Place daily lab orders as directed by RN., • Obtain prior authorizations for medications as directed by RN., • Call patient pharmacy with patient prescriptions and prescription refills as directed by RN., • Perform chart audits for weekly ART meeting., • Track and audit all patient consent forms for completion. Alert RN if deficiencies noted., • Verify that patient work up status is completed and ensure communicable labs are kept up to date., • Track inventory and ensure timely documentation of all incoming and outgoing consignment medication for nurse team, as needed or as delegated., • Attend hormone meeting with the nursing team., • Assist with monitoring nurse team flags and facilitate flag completion as needed., • Assist with answering calls to nurse line and checking nurse line voicemails as needed or when delegated., • Within scope of practice, answer triaged phone calls for nursing team and document action taken in patient EMR., • Other duties as assigned. What You Bring: • High School Diploma required., • Medical Assistant certificate required., • Current BLS certification required., • 2+ years of medical assistant experience preferred. Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office, clinical and/or laboratory setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee will interact with others and ensure compliance with medical regulations, ethical guidelines, and organizational policies to maintain the highest standards of care and patient and staff safety. CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination : We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. Extensive phone experience and computer literate. Onsite Our Call center agents need customer service skills, should have experience in a call center and payroll knowledge. A prime candidate would have worked in a call center or in a customer service (over the phone) capacity and have been a payroll clerk, coordinator, administrator, specialist, timekeeper or manager etc., in the last few years. They must be skilled in de-escalation, documentation, research, be organized and demonstrate ICARE values (Integrity, Compassion, Accountability, Respect, Excellence). Two (2) years of experience and Bilingual (facility specific). Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. Active listening providing full attention to callers to understand their concerns and needs. Effective problem-solving to analyze a situation, identify core issue and find effective solution. Required Education: High School Diploma or general education degree (GED). Salary Description $28.00 to $29.00 per hour

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Patient Care Associate functions as a caregiver for a specific patient population to achieve desired outcomes. This position focuses on expanding knowledge and skills and provides effective direct and indirect care as part of the interdisciplinary team to a variety of complex patients. Under the direction and supervision of the registered nurse, promotes patient satisfaction, comfort, and safety. Assists with a variety of patient, unit, and environment-related tasks. Participates in patient safety initiatives. This role also serves as Unit Services Representative for this patient population. The Unit Services Representative acts as a welcome ambassador to facilitate and maintain positive guest relations with our patients, family members, visitors, and physicians by welcoming and explaining hospital and unit policies and procedures and addressing problems and concerns. The Representative also performs clerical support for the unit and Nurse Manager. Assumes responsibility and accountability for patient care as a team member to achieve established departmental outcomes. • Provide patient care, based on physical, psychosocial, education, safety, and related criteria that is appropriate to the age of the patients served in assigned service., • Provides effective and safe patient outcomes through practice, judgment, and critical actions., • Provides ongoing communication with patients, Nurses, and other members of the health care team regarding patient status and care rendered., • Takes self-directed or self-motivated initiative to ensure patient satisfaction., • Participate in interdisciplinary collaboration of our patient's plan of care from admission to discharge to ensure safe transitioning and continuum of care., • Participate in Unit and Departmental Quality and Safety initiatives and activities., • Welcomes patients and checks for proper identification bracelets., • Prepares patients for assessment/admission, physical examination, and procedures., • Takes vital signs under the direction of the RN and documents electronically according to the Medical Center policy, reporting abnormal results immediately to the RN., • Performs and documents glucose finger stick/heel stick and collects other specimens including stool, urine, and sputum when directed by the RN., • Observe and document patient intake and output., • Provides hygiene and comfort care to patients including bathing, toileting/diapering, feeding, and bed making., • Provides a safe patient environment by answering call lights/ phone calls from patients promptly and communicating with the RN immediately for any changes in patient condition., • Identifies delivering parent/significant other and infant accurately., • Obtains and documents patient weight, height/length, and head circumference as appropriate to the patient population., • Assists with preparation as necessary assuring the patient is assisted with meals or fed as needed., • Downloads Glucometer and TcB information per established policies., • Demonstrates the knowledge and skill necessary to provide age-appropriate care to patients and families., • Recognizes and responds to opportunities to enhance patient satisfaction., • Maintains BLS certification and initiates interventions in emergent situations., • Assists with patient transport to and from the unit/department as needed., • Acts as a patient sitter when needed., • Assists patients and families with any non-clinical questions, concerns, and/or personal needs (i.e. belongings, delays, support departments, etc.)., • Provides clerical support in completing Advance Directives including documentation, informing the physician, and collaborating with The Office of Patient Experience., • Creates awareness of patient satisfaction in the unit by managing public displays with this information, i.e. communication boards., • Orients families to the unit and room and reviews the welcome information and what to expect including instructions for the television, the telephone, meal ordering, visiting policy, parking, discharge options, and other non-clinical needs., • Acts as a service recovery champion by handling, and routing inquiries/issues to appropriate individuals. Proactively seeks out issues and addresses them., • Assures the environment is in appropriate condition and free of safety concerns. Reports safety concerns to the manager or designee., • Initiates help desk tickets to resolve any IT and equipment issues as they occur., • Monitors inventory, orders supplies, and equipment, and procures all items as needed using established channels., • Performs A/D/T functions and patient charge entries that include makes bed assignments and/or moves in EPIC and inputs patient charges (billing) for unit-specific procedures in Epic., • Initiates, and maintains patient medical records by established policies., • Identifies the needs of the patient population served and assists the professional nurse to modify and deliver care that is specific to those needs (i.e.: age, culture, language, hearing, and/or visually impaired)., • Communicate with patients and primary caregivers at their level of understanding., • Adheres to HMH organizational standards, competencies, and standards of behavior., • Performs other appropriate duties or projects of the department as assigned. Education, Knowledge, Skills and Abilities Required: • High School diploma, general equivalency diploma (GED), and/or GED equivalent programs., • Completion of one of the following: Certified Nursing Assistant (CNA, or Medical Assistant (CMA), or Patient Care Technician program (PCT), or Fundamentals of Nursing program from an accredited school of nursing, or HMH PCT Apprenticeship Program, or have equivalent patient-facing healthcare experience. Education, Knowledge, Skills and Abilities Preferred: • Experienced in checking EKG, vital signs, and blood sugar preferred. Licenses and Certifications Required: • AHA Basic Health Care Life Support HCP Certification within 60 days of entering position. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Minimum rate of $19.63 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: • Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness., • Experience: Years of relevant work experience., • Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training., • Skills: Demonstrated proficiency in relevant skills and competencies., • Geographic Location: Cost of living and market rates for the specific location., • Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization., • Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender

Job Description Salary Range: Range of $26-$27 per hour Responsibilities: • Coordinate and schedule home care services based on clients’ needs, preferences, and caregiver availability., • Assign caregivers based on skills, client compatibility, and availability, ensuring consistent and long-term placements., • Manage a high volume of incoming calls, addressing inquiries and resolving issues promptly., • Adapt quickly to scheduling changes caused by callouts, emergencies, or updated client needs., • Maintain accurate and up-to-date scheduling records using HHA eXchange., • Perform daily attendance tracking and follow up on EVV submissions or caregiver timesheets., • Review and document temporary orders daily., • Call existing patients monthly and document communication using internal templates., • Mediate between caregivers, clients, and healthcare professionals to ensure clear communication and efficient service delivery., • Provide general administrative support including answering phones, updating reports, and maintaining. Qualifications: • Prior experience in home care scheduling or healthcare coordination required., • Proficiency with HHA eXchange or similar scheduling platforms is a plus., • Ability to demonstrate patience, care, and empathy., • Excellent phone etiquette and communication skills., • Bilingual (Spanish, Creole, Russian) is required., • Must be comfortable working in a fast-paced, team-oriented environment. Benefits: -Medical (BCBS) -Dental, Vision, Life Insurance, STD, LTD, etc, -401(k) Savings Plan with Company Match -Paid Time Off: 10 PTO days, 2 floating holidays, paid and unpaid sick time Company DescriptionApply at: Reliancestaffinginc.comApply at: Reliancestaffinginc.com

Job Description We are looking for an Administrative Assistant to support daily executive and office operations in Parsippany, New Jersey. This position is ideal for someone who can keep schedules organized, communicate effectively with a wide range of contacts, and manage confidential matters with sound judgment. The role also contributes to meeting preparation, document coordination, and administrative follow-through that helps leadership stay focused on priorities. This is an on-site position. Responsibilities: • Coordinate executive schedules by arranging meetings, appointments, and calendar changes while resolving conflicts efficiently., • Draft, edit, and format business correspondence, reports, presentations, and other office documents with a high level of accuracy., • Serve as a key point of contact for leaders, employees, and external partners, ensuring timely and clear communication., • Handle confidential records and sensitive information with discretion and consistency., • Prepare meeting materials, organize agendas, record follow-up items, and help ensure action steps are completed on time., • Monitor administrative timelines, project milestones, and deliverables to support progress across priority initiatives., • Review and submit expense reports, assist with invoice processing, and provide support for routine budget-related activities., • Maintain orderly filing systems, office records, data entry tasks, and general administrative workflows to improve day-to-day efficiency., • Support front-office activities such as answering inbound calls and assisting with general reception-related duties when needed., • Experience providing administrative support in an office or executive support environment., • Strong organizational skills with the ability to manage multiple priorities and shifting deadlines., • Clear written and verbal communication skills for interacting with internal teams and external contacts., • Proficiency in preparing documents, managing records, and performing accurate data entry., • Ability to handle confidential information with professionalism and discretion., • Comfortable coordinating calendars, meetings, and routine office processes independently., • Experience supporting phone coverage, inbound call handling, or front-desk responsibilities., • High attention to detail and a dependable approach to completing administrative tasks.

Job Description Medical Administrative Executive Assistant Job Overview The Patient Medical Administrative Executive Assistant is the first-line main patient facilitator who schedules patients, directs incoming calls to the appropriate team members, expedites patient/provider requests, maintains the flow of correspondence and is responsible for the general management of the practice calendar. He/she strives to improve the experience of our patients and their families by executing protocols and mission statement in all interactions with our patients, other providers and other vendors with whom they may deal with. Responsibilities and Duties · Primarily person responsible for proactively managing the surgeon’s work calendar and optimizing his schedule which may include scheduling vendors, other meetings, and telephone calls appropriately and reminding the doctor the day before/day of any important meetings/calls that are scheduled and moving any appointments based upon changes in his schedule/priorities · Maintain the connection to referring doctors by making sure our office notes are sent out to the providers. Works with the office manager to assist in the marketing/growth of the practice through scheduling meet and greet marketing luncheons with potential physician referral practices, coordination of roundtable discussion dinners and any networking-related function with the idea of expanding the practice. · Primarily responsible for answering phones and screening and directing calls and messages appropriately and following up on pending items · Ensuring that all patient requests are taken care of in a timely manner (e.g. If a medical office calls for an RX renewal of PT please fax script within 24 hours) · Responsible for management of Dr. Chrono message center/addressing/tasking all faxes that come through and attaching them to respective patients charts with the correct labels · Communicating with providers regarding patient requests they are unable to handle and following up with patients · Addressing all incoming faxes for medical records – medical records must be sent out by Friday end of each week. Medical records sent by patients via Fed Ex must be acknowledged to patient and put on the calendar. Records to be scanned into chart · Check eligibility before patient’s appointments at least one or more days prior to the appointment with a print-out scanned in Dr. Chrono o Keep staff notified if a patient has high deductible · For any new patients: googling patients for noteworthy flags either positive or negative, doing a full wallet biopsy and entering referring doctor information into Dr. Chrono o International patient’s need to be properly scheduled in a timely fashion no more than 15 days from first phone call o VIP patients or patients requiring more urgent appointments to be discussed with a clinician to be fast-tracked on the schedule · Works on various projects as directed by the office manager and the providers and suggests/implements agreed upon plans to institute to help enhance the patient/provider experience (e.g. new patient forms, etc.) · Keeping tracking log of all diagnostic studies ordered and the action/follow-up on each—follow-up appointment to be made to review the study, follow-up phone call, etc. to keep the patient in the loop and track all patients’ studies · Responsible to obtain authorization for any radiology studies ordered and coordinate with the respective radiology facilities for any other more involved radiology procedures (e.g. MRI’s under GA, CT myelograms, etc.) o Input authorization number into the authorization section in Dr. Chrono for the respective patients’ chart and scanning the authorization document in o Responsible to obtain WC authorization for PT/OT requests, durable medical equipment, etc. · Scanning all CD’s into Ambra. Mailing CD’s back to the patients once verified they are properly uploaded. · Verifying and confirming all patient appointments 48 hours prior to their scheduled office visit · Scanning all documents into the appropriate Dr. Chrono chart (e.g. IME reports, radiology reports, injection records, etc.) · Assisting patients with check-in during office hour days and ensuring that all information is entered into EMR before the patient is seen o All patient insurance(s) must be entered correctly. Please make sure that the correct payor ID is listed, primary and or secondary/tertiary insurance are inputted o W/C please make sure we have the carrier name, address, date of accident, adjuster, carrier case number, WCB number, No Fault- please make sure NF3 is signed and attorney information is obtained o Collecting payments for office visits at the time of the appointment · Coordinates attorney depositions send out physician's engagement agreement for expert testimony- Subpoena’s must be sent out immediately within 24 hours. · May provide cross coverage to the OR coordinator if needed · For any patients, verify if a patient is an existing patient from Sinai or a patient seen in the hospital for consultation and copy all records, office notes, OP notes, etc. from the Sinai Spine Drive/EPIC into the NeuroSpine drive/Dr. Chrono /all radiology films in the Sinai Spine drive must be uploaded into Ambra Qualifications Education level: Bachelor’s degree required Experience: 3+ years of working in an administrative assistant role On Site Westchester and NYC Company DescriptionWe provide full-service Healthcare Recruitment solutions. We identify, attract, engage, and connect the best possible talent with quality healthcare professionals. We build teams, provide executive recruitment solutions and discover high-performance candidates on behalf of our client partners. Our strength lies in our proven recruitment strategies, leadership in the larger healthcare community (regional and national), and networking.We provide full-service Healthcare Recruitment solutions. We identify, attract, engage, and connect the best possible talent with quality healthcare professionals. We build teams, provide executive recruitment solutions and discover high-performance candidates on behalf of our client partners. Our strength lies in our proven recruitment strategies, leadership in the larger healthcare community (regional and national), and networking.

Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp's team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior craftsmanship. With a presence in over 25 countries and employing 3,500 individuals, "la Maison" is now looking for innovative, passionate, and committed talent to continue its development in France and abroad in a demanding and caring working environment. Join one of our 300 boutiques, where you'll be able to offer our customers quality products, while working in an environment that values versatility and stimulates personal development. Longchamp USA is committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and respected. We believe that a diverse team drives innovation and enhances our ability to serve our clients and communities effectively. We encourage individuals from all backgrounds, including but not limited to race, ethnicity, gender, sexual orientation, disability, age, and veteran status, to apply. We are an equal-opportunity employer and welcome applications from all qualified candidates. Job Summary: Responsible for answering customer questions and selling products to meet their sales goals which are generally met consistently. They typically have a few years of sales experience and are usually being trained for a higher position. Responsible for maintaining customer service as per company standards, generating sales, merchandising, cash register operations (POS), loss prevention, merchandising, and adherence to all company policies and store standards. Essential Duties & Responsibilities: • Handles all aspects of Sales and Customer Service., • Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members., • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors., • Adjusts content of sales presentations by studying the type of sales outlet or trade factor., • Focuses sales efforts by studying existing and potential volume of dealers., • Submits orders by referring to price lists and product literature., • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses., • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc., • Recommends changes in products, service, and policy by evaluating results and competitive developments., • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management., • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies., • Provides historical records by maintaining records on area and customer sales., • Contributes to team effort by accomplishing related results as needed., • Generates and maximizing sales by convincing clients to purchase the company's products., • Maintains an awareness of all product knowledge and merchandise care information., • Stays updated on new items and customer service guidelines and store policies., • Develops and maintains client books., • Keeps records of sales., • Follows customer service guidelines (i.e. proper greeting etiquette, returns, exchanges, transfers and loss prevention)., • Greets, serves and advises clients with outstanding customer service and a friendly smile., • Gift wraps and bags items for customers., • Assists with mailings, answers phone, and takes care of phone orders., • Assists in floor moves, merchandising, and displays., • Assists in processing and replenishing merchandise., • Participates in receiving and monitoring floor stock., • Stocks and re-stocks shelves, counters, and/or tables with merchandise., • Tags merchandise as needed (not only during sales periods)., • Keeps the sales floor clean and orderly and practice the highest standards of general housekeeping. Adhere to all company policies, procedures and practices. • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers., • Works on special projects as necessary., • Any other duties as assigned by management. Requirements Minimum Qualifications: • This job requires a minimum of a High School Diploma (or GED) and either have a degree in Retail, Fashion or related field or equivalent work experience and education., • Five plus years' high-end retail, boutique or sales related work experience., • Understand inventory, customer's sales experience and merchandising., • Perform all Cegid transactions proficiently, such as sales (cash, checks, credit or debit cards, Longchamp gift cards and merchandise return cards, travelers checks), returns, exchanges, item and customer look ups, CRM, run reports and open and close registers in accordance with Cegid Manual guidelines., • Proficient with the UPS System., • Properly prepare and send shipments., • Properly receive and check shipments., • Working knowledge in Microsoft Excel, Outlook, and Microsoft Word. Knowledge, Skills and Abilities: • This job requires customary and regular independent judgment and discretionary powers in the day-to-day performance of job duties that ensures that company policies are implemented., • Familiar with store operations., • Ability to speak and communicate effectively with associates and customers using strong interpersonal skills., • An organized, self-starter with the ability to work in a multi-task fast paced environment with minimum amount of supervision under stressful conditions (at times)., • Ability to process information/merchandise through computer system and POS register system., • Ability to read, count and write to accurately complete all documentation., • Read and understand work-related materials., • Ability to freely access all areas of the store including selling floor, stock area, and register area., • Ability to operate and use all equipment necessary to run the store., • Experience with researching and exploring new trends in the marketplace., • May travel between boutiques as necessary for business reasons., • Ability to work varied hours, days, evenings, weekends, or holidays as business dictates., • Key characteristics include an organized, self-starter with the ability to work in a multi-task fast paced environment with minimum amount of supervision under stressful conditions (at times)., • Ability to read, count and write to accurately complete all documentation., • Read and understand work-related materials., • Ability to freely access all areas of the store including selling floor, stock area, and register area., • An understanding of the French language would be a plus. Physical Demands & Working Conditions: • Climbing: Ascending or descending ladders, stairs, etc., • Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium., • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching: Extending hand(s) and arm(s) in any direction., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another., • Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward., • Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion., • Lifting: Raising objects from

Work as a full-time nurse and provide overall supervision to all nurses and programs regarding their all aspect of medical care in conjunction of OPWDD and The Salvation Army DDS programs. The Director will oversee a maximum of 96 Person Supported. They are also tasked with supervising and mentoring an average of five (5) nurses, including three full-time and two part-time nurses (or equivalent). The Director of Nursing is also responsible for the quality assurance process which includes routine audits of medical records, to ensure all medical compliance is met and the programs are audit ready. The Director of Nursing will also work with department heads, staff, residents and family members on setting goals and developing plans of correction to improve quality of medical services, quarterly meeting and training of the nurses are completed timely. Adherence to applicable regulations and review of resident progress as appropriate. The Director of Nursing will review, analyze, and evaluate business procedures for a higher quality of service. The Director of Nursing must be proficient in assessing patient needs, managing complex medical conditions, and coordinating care across multidisciplinary teams. The Director of Nursing must demonstrate strong analytical and critical thinking abilities to evaluate medical documentation, identify patterns, and make evidence-based decisions regarding the appropriateness and efficiency of healthcare services. The Director of Nursing exhibit strong time management and organizational skills to manage multiple cases concurrently, prioritize tasks, and meet deadlines in a fast-paced environment. The Director of Nursing is proficient in managing the workload efficiently while maintaining high standards of quality and accuracy. • Joint strong communication skills, both written and verbal, organizational (keen attention to detail) Ability to speak, read, and write English., • Access to reliable transportation., • Critical thinking and sound judgment required., • Ability to handle confidential information with discretion and professionalism., • Meets nursing operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements., • Identifies patient service requirements by establishing personal rapport with potential and actual patients and other people in a position to understand service requirements., • Completes patient care requirements by scheduling and assigning nursing and staff, following up on work results., • Establishes a compassionate environment by providing emotional, psychological, and spiritual support to persons supported, friends, and families., • Promotes patient's independence by establishing patient care goals; teaching and counseling patients, friends, and family and reinforcing their understanding of disease, medications, and self-care skills., • Provides information to patients and the health care team by answering questions and requests., • Resolves patient needs by utilizing multidisciplinary team strategies., • Maintains documentation of patient care services as per OPWDD guidelines, • Collaborate with facility and corporate management team members to achieve excellent clinical outcomes, • Travel to each facility location to provide management support and audit reviews., • Educate facility leadership and nursing staff monthly and ongoing., • Oversee process development and implementation as it relates to nursing at all DDS sites., • Assist and conduct quarterly complaint surveys to ensure programs are in compliance with all requirements which include OPWDD, CMS and DOH guidelines., • Assist facilities in annual and complaint surveys., • Identify and resolve any regulatory compliance risk as it relates to nursing., • Implement processes to correct any identified issues as it relates to medical., • Monitor staff, processes, and policies to ensure the highest quality care of patients., • Review facility systems such as falls, infection prevention and control, admissions and discharges, weight loss, pressure ulcers, etc., and suggest improvements in processes where it's needed., • Trains staff across various departments as needed on quality assurance and regulatory related issues as it relates to nursing., • Identifies areas of potential risk and develops systems within the organization to minimize risk of adverse events or negative quality outcomes with Director & Social Service Team, • Works with Coordinator of Quality Assurance and Operations and Admin. Director on Project to improve nursing department., • Works collaboratively with medical, nursing, and administrative leadership across the DDS departments., • Team-oriented., • Proficient in the use of MS Word, MS Excel, MS PowerPoint software; knowledge of internet applications., • Must be creative, innovative, and detail-oriented and be able to apply the same level of effort into all assignments, regardless of scope., • Effective oral, written, communication, and customer service skills. Ability to interpret and implement policies and procedures, and to effectively communicate this information to a diverse population, in a comprehensive manner., • Complete reviews of all DDS Individuals medical component (medical records, medication records and medication carts) to ensure compliance with OPWDD and TSA regulations., • Provide written administrative actions and/or training to all nurses of all findings for correction in order to maintain compliance., • Conducts interviews and completed the hiring process of all staff which discussion and approval from their supervisor., • Ensure coverage and/or cover all programs without an assigned nurse., • Complete monthly supervision of the staff supervised., • Complete and submit written reports for all reviews, training, and supervision to the Director/ Social Service Director., • Contact and correspond with the primary doctor of all findings for clarity., • Attend all required and /or assigned training to enhance job knowledge to maintain compliance., • Complete visit to all the programs and provide assessment to the Individuals as needed., • Provide guidance to staff and clinical managers relating to all aspects of patient care including assisting with assessments, planning, and evaluation of individuals., • Complete meals and medication observation of all programs and provide feedback in writing., • Assuming the leadership, authority, responsibility, and accountability of directing the nursing department., • Assist in the development and implementation of policies and procedures, establishing rapport with other departments to ensure all services and activities are properly maintained to meet the needs of the individuals., • Participates in discharge planning, development and implementation of care plans, resident assessments, intake screening and admission meeting., • Participates in facility committees as required to assist in evaluation and implementation of recommendations from the committees, e.g., Incident reporting, Human Rights, Inform Consent, Governing Body, etc., • The essential functions for the job include, but are not limited to, the duties in the job description, • Responsible for engaging with a maximum of 96 persons supported., • Supervises prospective nurses and oversees the nursing staff, with an average of five nurses (three full-time and two part-time, or the equivalent)., • Manages eight (8) OPWDD-certified D-certified residences and a family care program., • Experience in OPWDD Certified homes, community residence and nursing homes, • First Aid and CPR certifications are preferred., • Has respect and consideration for the resident being served., • Current licensed as a Professional Registered Nurse in New York State, • Bachelor of Science in Nursing required. Master's degree preferred, • Supervisory experience required., • Must be on call via Phone and email access 24/7 days per week, • A Valid Driver's License is required (Must be able to drive large vehicle which consisted of wheelchair or 15 seated van).