Bar manager jobs in North Carolina

Introduction We are seeking an RN Clinic Manager at our Advanced Cardiac Care Clinic which is part of Mission Hospital to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and improvement of human life. Share your leadership skills and come make a difference with us! Benefits Mission Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation., • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more., • Free counseling services and resources for emotional, physical and financial wellbeing, • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), • Employee Stock Purchase Plan with 10% off HCA Healthcare stock, • Family support through fertility and family building benefits with Progyny and adoption assistance., • Referral services for child, elder and pet care, home and auto repair, event planning and more, • Consumer discounts through Abenity and Consumer Discounts, • Retirement readiness, rollover assistance services and preferred banking partnerships, • Education assistance (tuition, student loan, certification support, dependent scholarships), • Colleague recognition program, • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence), • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Note: Eligibility for benefits may vary by location. We are seeking an RN Clinic Manager for our team to be an innovator. HCA Healthcare partners with Harvard Pilgrim Institute and the CDC to use our data from more than 26 million patient encounters each year to impact the industry. Come build your career with us! Job Summary and Qualifications Responsible and accountable for daily operations of a designated clinical area - Advanced Cardiac Care Clinic. Advocates and allocates resources to promote efficient, effective, safe, quality and compassionate nursing care based on current standards of practice. Integrates clinical, human resource, and financial data to support decision making. Promotes research and integrates evidence-based practice into clinical, operational, and leadership processes. Ensures compliance with regulatory and professional standards. Essential Accountabilities: • Demonstrates leadership through supervision, facilitation, and coordination of clinical care., • Collaborates with nursing leadership in organizational planning, innovations, and evaluation of initiatives, • Contributes to professional development of staff, students, and colleagues in an environment of mutual respect and understanding., • Participates as a member of the team to achieve business goals., • Demonstrates standards of a Mission Health Professional Nurse who practices according to the Mission Health Guiding Principles, • Recruits, welcomes and encourages new employees to be successful, by creating a friendly and supportive environment that promotes growth and learning in order to retain and acclimate colleagues to the Mission Health culture. What qualifications you will need: Required Education: BSN or equivalent (ADN with MSN, BA with MSN) Preferred Education: Master’s Degree in Nursing. Required License/ Certifications: • Must have and maintain current licensure as registered nurse with the North Carolina Board of Nursing. eNLC (Enhanced Nurse Licensure Compact) license may apply, licensee should confirm with NCBON. National Certification in area of specialty within one year of accepting the role. Certification may be in leadership or area of clinical practice. Those actively pursuing degree must obtain national certification within 1 year of graduation. ___, a member of Mission Health, an operating division of HCA Healthcare, located in Asheville, North Carolina, serves as the regional tertiary and quaternary care center in Western North Carolina and the adjoining region. Mission Hospital is licensed for 853 beds and is the region’s only trauma center, comprehensive stroke center, Level III neonatal intensive care unit, and includes the only children’s hospital in Western North Carolina. Mission Hospital is also a Magnet® designated hospital for nursing excellence. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Join our family of over 180 hospitals and about 2,000 sites of care to drive excellence and raise the bar for our over 35 million annual patient encounters. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Introduction We are seeking an RN Clinic Manager at our Advanced Cardiac Care Clinic which is part of Mission Hospital to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and improvement of human life. Share your leadership skills and come make a difference with us! Benefits Mission Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation., • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more., • Free counseling services and resources for emotional, physical and financial wellbeing, • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), • Employee Stock Purchase Plan with 10% off HCA Healthcare stock, • Family support through fertility and family building benefits with Progyny and adoption assistance., • Referral services for child, elder and pet care, home and auto repair, event planning and more, • Consumer discounts through Abenity and Consumer Discounts, • Retirement readiness, rollover assistance services and preferred banking partnerships, • Education assistance (tuition, student loan, certification support, dependent scholarships), • Colleague recognition program, • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence), • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Note: Eligibility for benefits may vary by location. We are seeking an RN Clinic Manager for our team to be an innovator. HCA Healthcare partners with Harvard Pilgrim Institute and the CDC to use our data from more than 26 million patient encounters each year to impact the industry. Come build your career with us! Job Summary and Qualifications Responsible and accountable for daily operations of a designated clinical area - Advanced Cardiac Care Clinic. Advocates and allocates resources to promote efficient, effective, safe, quality and compassionate nursing care based on current standards of practice. Integrates clinical, human resource, and financial data to support decision making. Promotes research and integrates evidence-based practice into clinical, operational, and leadership processes. Ensures compliance with regulatory and professional standards. Essential Accountabilities: • Demonstrates leadership through supervision, facilitation, and coordination of clinical care., • Collaborates with nursing leadership in organizational planning, innovations, and evaluation of initiatives, • Contributes to professional development of staff, students, and colleagues in an environment of mutual respect and understanding., • Participates as a member of the team to achieve business goals., • Demonstrates standards of a Mission Health Professional Nurse who practices according to the Mission Health Guiding Principles, • Recruits, welcomes and encourages new employees to be successful, by creating a friendly and supportive environment that promotes growth and learning in order to retain and acclimate colleagues to the Mission Health culture. What qualifications you will need: Required Education: BSN or equivalent (ADN with MSN, BA with MSN) Preferred Education: Master’s Degree in Nursing. Required License/ Certifications: • Must have and maintain current licensure as registered nurse with the North Carolina Board of Nursing. eNLC (Enhanced Nurse Licensure Compact) license may apply, licensee should confirm with NCBON. National Certification in area of specialty within one year of accepting the role. Certification may be in leadership or area of clinical practice. Those actively pursuing degree must obtain national certification within 1 year of graduation. ___, a member of Mission Health, an operating division of HCA Healthcare, located in Asheville, North Carolina, serves as the regional tertiary and quaternary care center in Western North Carolina and the adjoining region. Mission Hospital is licensed for 853 beds and is the region’s only trauma center, comprehensive stroke center, Level III neonatal intensive care unit, and includes the only children’s hospital in Western North Carolina. Mission Hospital is also a Magnet® designated hospital for nursing excellence. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Join our family of over 180 hospitals and about 2,000 sites of care to drive excellence and raise the bar for our over 35 million annual patient encounters. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Description Introduction We are seeking a Nurse Manager for our Cardiovascular Progressive Care (4 Heart) unit with Mission Hospital to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and improvement of human life. Share your leadership skills and come make a difference with us! Benefits Mission Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation., • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more., • Free counseling services and resources for emotional, physical and financial wellbeing, • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), • Employee Stock Purchase Plan with 10% off HCA Healthcare stock, • Family support through fertility and family building benefits with Progyny and adoption assistance., • Referral services for child, elder and pet care, home and auto repair, event planning and more, • Consumer discounts through Abenity and Consumer Discounts, • Retirement readiness, rollover assistance services and preferred banking partnerships, • Education assistance (tuition, student loan, certification support, dependent scholarships), • Colleague recognition program, • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence), • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Note: Eligibility for benefits may vary by location. We are seeking an Nurse Manager Progressive Care for our team to be an innovator. HCA Healthcare partners with Harvard Pilgrim Institute and the CDC to use our data from more than 26 million patient encounters each year to impact the industry. Come build your career with us! Job Summary and Qualifications Responsible and accountable for daily operations of a designated clinical area - 4 Heart, Cardiovascular Progressive Care Unit. Advocates and allocates resources to promote efficient, effective, safe, quality and compassionate nursing care based on current standards of practice. Integrates clinical, human resource, and financial data to support decision making. Promotes research and integrates evidence-based practice into clinical, operational, and leadership processes. Ensures compliance with regulatory and professional standards. About the Unit: 40-bed Cardiovascular Progressive Care Unit (4 Heart). Will co-manage a team of 56 employees. Essential Accountabilities: • Demonstrates leadership through supervision, facilitation, and coordination of clinical care., • Collaborates with nursing leadership in organizational planning, innovations, and evaluation of initiatives, • Contributes to professional development of staff, students, and colleagues in an environment of mutual respect and understanding., • Participates as a member of the team to achieve business goals., • Demonstrates standards of a Mission Health Professional Nurse who practices according to the Mission Health Guiding Principles, • Recruits, welcomes and encourages new employees to be successful, by creating a friendly and supportive environment that promotes growth and learning in order to retain and acclimate colleagues to the Mission Health culture. What qualifications you will need: Required Education: BSN or equivalent (ADN with MSN, BA with MSN) Preferred Education: Master’s Degree in Nursing. Required License/ Certifications: • Must have and maintain current licensure as registered nurse with the North Carolina Board of Nursing. eNLC (Enhanced Nurse Licensure Compact) license may apply, licensee should confirm with NCBON., • National Certification in area of specialty within one year of accepting the role. Certification may be in leadership or area of clinical practice. Those actively pursuing degree must obtain national certification within 1 year of graduation., • BLS Healthcare Provider Required Experience: A minimum of five years of recent nursing experience; 2 years in relevant clinical hospital experience with demonstrated leadership skills Preferred Experience: Previous leadership experience ___, a member of Mission Health, an operating division of HCA Healthcare, located in Asheville, North Carolina, serves as the regional tertiary and quaternary care center in Western North Carolina and the adjoining region. Mission Hospital is licensed for 853 beds and is the region’s only trauma center, comprehensive stroke center, Level III neonatal intensive care unit, and includes the only children’s hospital in Western North Carolina. Mission Hospital is also a Magnet® designated hospital for nursing excellence. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Join our family of over 180 hospitals and about 2,000 sites of care to drive excellence and raise the bar for our over 35 million annual patient encounters. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Store 2707320: 1104 E. Cumberland Street, Dunn, North Carolina 28334 Shift AvailabilityFlexible Availability Time Type Assistant Manager We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further. As an assistant manager, you will enjoy: • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability, • Flexible Schedules, • Weekly Pay, • Paid Vacations, • Large, Stable Employer, • Fast Career Opportunities, • Work With Fun, Motivated People, • Task Variety, • Paid Comprehensive Training, • 401K With a Competitive Company Match, • Performance and Incentive Bonuses, • Flexible Spending/Health Savings Accounts, • Tuition Reimbursement Your key responsibilities: You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and merchandising. You will help to maintain our high standards and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience and leadership. You’re good at: • Leading a team of employees/management, • Recruiting, interviewing, and hiring, • Delegation and follow-up, • Teaching and motivating others, • Planning and organizing, • Communicating your plans and ideas, • Cash-handling and bookkeeping, • Problem solving, • Advocating and empathizing, • Safety and Security Great if you have: • Retail experience, • Supervisor or management experience, • Recruiting/hiring/interviewing skills, • Experience handling food, • High School/College Degree(s) Physical Requirements: • Ability to stand and/or walk for up to 8 hours, • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift, • Occasionally lift and/or carry up to 60 pounds from ground to waist level, • Push/pull with arms up to a force of 20 pounds, • Bend at the waist with some twisting up to one hour a shift, • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

Store 2706139: 1101 Walnut St, Cary, North Carolina 27511 Shift AvailabilityFlexible Availability Time Type Assistant Manager We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further. As an assistant manager, you will enjoy: • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability, • Flexible Schedules, • Weekly Pay, • Paid Vacations, • Large, Stable Employer, • Fast Career Opportunities, • Work With Fun, Motivated People, • Task Variety, • Paid Comprehensive Training, • 401K With a Competitive Company Match, • Performance and Incentive Bonuses, • Flexible Spending/Health Savings Accounts, • Tuition Reimbursement Your key responsibilities: You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and merchandising. You will help to maintain our high standards and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience and leadership. You’re good at: • Leading a team of employees/management, • Recruiting, interviewing, and hiring, • Delegation and follow-up, • Teaching and motivating others, • Planning and organizing, • Communicating your plans and ideas, • Cash-handling and bookkeeping, • Problem solving, • Advocating and empathizing, • Safety and Security Great if you have: • Retail experience, • Supervisor or management experience, • Recruiting/hiring/interviewing skills, • Experience handling food, • High School/College Degree(s) Physical Requirements: • Ability to stand and/or walk for up to 8 hours, • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift, • Occasionally lift and/or carry up to 60 pounds from ground to waist level, • Push/pull with arms up to a force of 20 pounds, • Bend at the waist with some twisting up to one hour a shift, • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

Pay: From $82,500.00 per year Job: Liberty & Plenty Distillery Production Distiller with Engineering Degree Job Description Liberty & Plenty Distillery Lead Distiller based in Durham, North Carolina until Move to Wilson, NC Q2 2026. Final Compensation based on Engineering Education and Experience in Spirits Distilling in a Manufacturing facility. Summary: Liberty & Plenty Distillery based in downtown Durham, North Carolina and Wilson, NC, is looking for an organized and detail-oriented, column distilling highly experienced Spirits Distiller with an Engineering Degree, with a positive attitude, strong work ethic, to work with our Spirits Production team. Preference given to those with active Management experience supervising and leading teams. Distilling production for recipe introduction begins in Durham, NC and will transition full time to Wilson, NC in Q3 2026. Wilson is a growing, re-vitalized city in Eastern North Carolina, located 45 Minutes East of Raleigh, NC, 2 hours from the Coast of NC and 3.5 hours from the mountains. Responsibilities include, but not limited to, all aspects of new make whiskey/bourbon/rum/vodka production including grain handling, mashing, fermentation, distillation, blending, bottling as well as some on site analysis and off-site coordination. The distillery also produces gin and other botanical distillates. This position will be full time schedule and will require some night, weekend shifts or flex shifts as required based on production scheduling with teams. Responsibilities • Silo Grain Handling IN/OUT, Milling, Mashing, Fermentation, Distillation on Column Stills, CIP for all production equipment, Proofing, Barreling, Bottling, Warehousing/Rickhouse., • Ordering, evaluating and tracking all raw material components for the production process., • Overseeing and executing operation of wet and dry grain on/off systems., • Operation of pumps, motors, agitators, valves, filter press, CIP and interface with water systems (city & RO) and boiler and chiller, to execute daily mashing operations and tank transfers., • TTB Reporting Using Production Software., • SOP Creation and Updating., • Team Management and Supervision including Scheduling. Fermentation Management & Lab Analysis • Record and Track data for multiple in-process fermentations throughout the shift., • Understand and use aseptic techniques for yeast hydration., • Experience working and innovating with various yeast and impact on grain and molasses., • Experience nuancing yeast and temperature on fermentations., • Run laboratory procedures and record data on progression of batches. Distillation and Spirit Analysis • In Durham, NC - Operate a two, manual high-pressure steam-fed stills, 2000Liter Kothe (stripping using kettle & condenser without columns) and a 1000 Liter Vendome (kettle, columns, vodka column, vapor basket with 2 condensers); Industrial rotary evaporator., • In Wilson, NC - Operate Column Still + Doubler, Single Pass Pot Still, • Trouble shoot issues in process & equipment., • Sensory evaluation of new make and maturing/matured whiskey components as part of final blends., • Very detailed data and yield tracking throughout the entire process, • Create entries for online distillery software pertinent to process step record and keeping within TTB regulations., • Manage alcohol processing flow for blending, storage, dilution, bottling or barreling prep for bottle or barrel within an F-1 designated space. Cleaning, Sanitation & Safety • Run CIP (clean in place) procedures with acid, base chemicals and hot water., • Use best practice aseptic techniques for cleaning and sanitizing of vessels, stills, hoses, pipework, instruments, etc., • Manage the removal of spent grain and mash., • Develop and execute a SOP to adhere to the highest standards of cleanliness of the production space and customer facing areas. for all customer facing spaces within the production area and tasting bar area., • Perform all duties within compliance of safety policy and maintain that safety policy within the scope of OSHA and fire protection standards. Minimum Qualifications • B.S. Degree in (Chemical) Engineering, Chemistry, Hard Sciences, or Brewing & Distilling degree (2 year acceptable experience)., • Experience working in a distillery as an distiller, or head distiller for 5 years which reflects working knowledge of Column distillation, Pot distillation, fermentation, maturation, blending, bottling, proofing/dilution., • Ability to work early or late hours, including some night and weekend shifts as needed., • Must be highly organized, project manager with ability to multitask while maintaining high attention to process and production detail., • A self-starter, problem-starter and innovator with the ability to work independently but also within a team as a positive, innovative team player., • This is a highly physical job and candidate should have the ability to safely lift, pull, roll and hoist 51 lbs. of grain bags, hoses, barrels of liquids on a hand truck, Lifting will possibility be above shoulder level to load grain into mash/lauter tun from a locking staircase accessed by climbing., • Able to drive a forklift and pass certification., • Valid USA Driver’s License, reliable transportation and within computing distance of Wilson, NC and Durham, NC., • Strong work ethic, positive attitude and willingness to work within a startup organization that is involved in distilling, marketing and on/off premise sales., • Excellent written and verbal communication skills., • Demonstrable and on-going advanced computer skill set including use of all Microsoft products, One Drive and TTB reporting., • distilling systems required., • Experience operating pressurized manual systems, reading gauges, tracking/recording readings., • Experience with TTB reporting software., • Strong project management skills and strong organizational skills., • Demonstrable knowledge and use of various yeast in fermentation, cut points in distillation, dilution, blending and bottling/barreling., • Writing SOP's., • Must be 21 years of age and able to work in hot/cold climate changes, high places, wet/slippery floors, loud noise, fumes, gases, irritating substances, dust, exposure to solvents and chemicals and around mechanical and pressured vessels. Location: Downtown Durham, North Carolina and end of Q2 2026 Wilson, NC Job Type Full time Equal Opportunity ** Liberty & Plenty is committed to equal employment opportunity and individuals regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions. Seniority Level Mid-Level-Senior Manager as key person with a Start-up Distillery reporting to Owner/Distiller as part of the key management team. Industry • Food & Beverages, • Consumer Goods, • Production, Retail, Wholesale, Direct to Consumer via Cellar Door and Salary: Salary aligned with skill set - $82,500 + Annual Bonus Benefits Offered: Health insurance Offered along with Paid Time-Off, Holidays. Educational reimbursement for IBD coursework. Job Type: Full-time Application Question(s): • Distilling: 5 years (Required), • Day Shift (Required), • Night Shift (Required), • 25% (Preferred), • Work Location: In person

* NO Third-Party Supplier Resumes please. * IMPORTANT TO NOTE: Candidates who reside outside of Charlotte, NC and surrounding areas will NOT be considered. Senior Technical Project Manager (Technical Delivery Owner) Contract-to-Hire (6 months) | Remote (candidates should reside in Charlotte, NC or surrounding areas) Our client is a marketing data, services, and technology company that helps clients achieve measurable business outcomes — increased revenue, reduced costs, and greater operational efficiency. We are known for our exceptional client experience, reflected in our world-class Net Promoter Score, and for solving complex problems with data, technology, and creativity. As Bridgetree continues to scale and take on increasingly complex technology initiatives, we are raising the bar for how projects are delivered. The Opportunity Our client seeks a hands-on Senior Technical Project Manager to serve as a delivery owner for critical client initiatives. This role represents a meaningful evolution in how project management works. Historically, PMs with our client have focused on reporting progress. This role is different. This Project Manager is accountable for outcomes. You will own projects end-to-end — from requirements and estimates through delivery, release, and financial performance. You will be expected to lead actively, make informed recommendations, drive clarity where it does not exist, and ensure projects are delivered on time, on budget, and to a high standard of quality. This is a “gold standard” PM role. You will help define how project management is done and influence standards that other PMs adopt over time. What Success Looks Like A successful Project Manager: • Delivers complex technology projects predictably and profitably, • Prevents downstream issues through strong upfront discovery and requirements, • Actively leads clients and internal teams rather than coordinating passively, • Earns increasing decision-making autonomy through sound judgment, • Reduces leadership involvement by owning delivery details and outcomes, • Raises the bar for project management practices across the organization Key Responsibilities Delivery Ownership & Client Leadership • Own the successful delivery of mid-to-large scale technology projects from initiation through completion, • Serve as the primary point of accountability for scope, timeline, budget, and quality, • Lead client stakeholders with confidence, including setting expectations and pushing back when clarity or scope discipline is required, • Lead discovery and requirements gathering with clients, architects, and technical teams, • Translate business needs into clear, actionable requirements and user stories, • Partner with architecture and engineering to develop realistic estimates and delivery plans, • Build and manage detailed project plans across discovery, design, build, test, and release phases, • Actively manage resources, dependencies, risks, and milestones, • Lead stand-ups, working sessions, and milestone reviews, • Manage technology-driven initiatives including:, • Web and application development (.NET), • API and system integrations, • Data flows and transformations, • Cloud and platform implementations (e.g., Azure), • Facilitate effective communication between business stakeholders and technical teams, • Ensure the right solution is being built — not just that work is getting done, • Partner with QA to plan and execute testing and UAT, • Coordinate production releases and client sign-off, • Manage project financials including budget tracking, burn rate, forecasting, and invoicing, • Help define and refine project management best practices, • Contribute to standardization across projects and PMs, • Leverage AI tools extensively to improve planning, documentation, communication, and delivery efficiency, • Support the evolution of AI-enabled project management workflows over time Decision-Making & Autonomy This role is decision-driven, not permission-driven. Initially, you will bring forward recommended approaches and next steps for leadership alignment. As you demonstrate strong judgment, ownership, and results, you will be given increasing autonomy to make delivery decisions independently and keep leadership informed. Required Experience & Qualifications • 8+ years of experience leading end-to-end delivery of complex, client-facing technology projects, • Proven success owning scope, timeline, budget, and outcomes — not just reporting status, • Strong experience with system integrations, APIs, and modern application development, • Deep understanding of SDLC and Agile/Scrum methodologies, • Comfort operating in environments with ambiguity and evolving requirements, • Ability to lead confidently across technical and non-technical stakeholders, • Experience working with distributed teams, • High level of personal accountability, organization, and problem-solving ability Desired Experience • Background in consulting or professional services environments, • Experience building or improving PM standards and practices, • PMP or equivalent certification, • Experience supporting marketing, data, or digital platforms, • Strong working knowledge of AI tools used for project delivery and productivity, • Experience with marketing communication platforms, ESPs, or vendor migration projects and insurance, warranty, or device protection industry exposure a plus Core Values Alignment Success is closely tied to how you show up. The ideal candidate demonstrates: • Passion for winning for clients and delivering meaningful outcomes, • Ownership & accountability for work, decisions, and results, • Integrity in doing what’s right and owning mistakes, • Being here to help teammates and clients succeed, • Excellence as a habit, not a slogan, • Creative problem solving in the face of complexity Contract-to-Hire Model This role is structured as a 6-month contract-to-hire opportunity. This period allows both you and the client to ensure there is a strong mutual fit. High performers who demonstrate ownership, judgment, and delivery excellence will be considered for full-time employment. Additional Information • Interview structure: minimum of 2 video interviews (panel), • Fully remote role, • Minimal travel required (approx. 10%), • Reports to the Vice President of Operations

Job Description General Summary: The Paving Foreman supervises and works alongside a crew of employees and occasionally subcontractors when needed to assist in the installation and construction paving projects. The incumbent will supervise work through the planning and scheduling of work and the review and approval of tasks. The individual will practice absolute confidentiality. Good judgment and common sense are required in all duties and any other tasks as assigned. Normal work hours are the day or night shift eight (8) to fourteen (14) hours Monday through Friday. There may be weekend work depending on the contract. Minimal overnight travel (up to 10%) as required. This job description provides an overview of responsibilities and task to be performed. It is not intended to be an all-inclusive job description as needs tend to change over time. Essential Duties and Responsibilities: • Complies with all safety policies, procedures and established safe practices and ensures that all employees reporting to you do the same. Reports all unsafe conditions and actions to a supervisor and/or the Manager Safety & Health., • Trains, develops, and monitors the safety practices (including PPE) of own employees through regularly scheduled safety meetings, one on one development, reminders and disciplinary action, if necessary, • Follows all requirements listed in the Supervisor Safety Procedure Manual (SSPM) including, but not limited to, safety training, emergency procedures, accident reporting and investigation and employee observations., • Ensures compliance of production staff with all policies and procedures, OSHA, MSHA, and NCDOT guidelines., • Maintains a clean and orderly work area and meets other housekeeping needs as required by Sunrock, MSHA 30 CFR 56.20003, and OSHA 29 CFR 1910.22 and ensures that all employees reporting to you do the same., • Reads and follows plans, material lists, and guidelines and applies necessary timelines., • Fulfills all regular and advanced installation/construction duties including project layout and completes required paperwork in a timely manner., • Organizes, supervises, leads, and trains employees to complete projects within established guidelines and timeframe., • Submits crewmember’s timesheets to payroll by required deadline., • Participates in proactive team efforts to achieve departmental and company goals., • Provides leadership to others through example and sharing of knowledge/skill., • Enforces all client required safety policies and procedures., • Complies with all company policies and procedures and safety requirements including crewmember discipline and documentation., • Attends meetings as required., • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs., • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations., • Basic personal computer skills, • Prioritizes tasks, • High School Diploma or General Education Degree (GED) preferred., • OSHA 10 hour preferred, • Storm water Supervisor Level II Certification Preferred, • Lane Closure Certification Preferred, • Trenching safety and confined space certification preferred, • 3 weeks of PTO (paid time off) (120 hours), • 8 paid holidays (Eligibility begins on day one), • Medical insurance:, • Company-paid Dental Insurance, • Comprehensive Work/Life Wellness Program (EAP), • Two Medical Options: PPO and HDHP with the employer contributing HAS, • Vision Insurance, • FSA / HSA Accounts, • Company Paid Life Insurance, • 401(K), with discretionary matching. Fully vested after 3 years of service Sunrock is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, sex, sexual orientation, gender identity, gender expression, national origin, religion, age, disability, genetic information, veteran status, marital status, citizen status, or any other legally protected status under local, state, or federal law.

Construction Project Manager – Cellular Towers Locations: Hybrid – Raleigh, NC | Hybrid – Charlotte, NC Our client is a well-established, high-growth player within the broader connectivity ecosystem, delivering solutions that underpin critical operations for both private industry and public institutions. With multi-year build plans, they need a seasoned Construction Project Manager to keep parallel sites on schedule, under budget, and fully compliant. You will enjoy a mostly home-office schedule, quarterly performance bonuses, and a clear path to permanent hire—all while shaping connectivity that protects communities and powers 5G growth. Key Responsibilities • Plan, schedule, and execute multiple greenfield and modification tower projects, allocating crews and materials for on-time, on-budget delivery., • Own project P&L, track costs daily, reconcile invoices, and secure approvals for out-of-scope work before execution., • Direct all phases from foundation to antenna integration, enforcing OSHA, RF, and ANSI 10.48 standards, and driving zero-incident culture., • Serve as the single point of contact for carrier stakeholders, providing clear progress reports and securing formal acceptance at close-out., • Leverage industry PM platforms (dashboards, real-time crew apps, material portals) to maintain transparency and data-driven decision making., • Identify risks early, craft practical solutions, and champion lessons-learned sessions to raise the bar every build. Skill Set & Qualifications • 5+ years of wireless tower construction experience with at least 2 years leading projects., • Proven budget management and vendor-coordination skills across simultaneous sites., • Working knowledge of carrier ordering systems, close-out documentation, and quality punch processes., • Proficiency with MS Project or similar scheduling tools plus cloud-based collaboration suites., • Valid driver’s license; ~10 % regional travel for milestone site walks and quarterly team meetings., • OSHA 30 (or ability to obtain) and strong understanding of RF safety., • Excellent written and verbal communication abilities for executive and field audiences alike. What Success Looks Like • All projects delivered on or ahead of schedule with ≤ 2 % budget variance., • Zero recordable safety incidents across managed crews and subcontractors., • Positive client NPS scores and repeat work authorizations for expansion markets. Compensation & Benefits • Competitive base salary DOE, plus quarterly performance bonus potential., • Company-paid mileage, travel, and per-diem for approved site visits., • Comprehensive health, dental, and vision options upon conversion to permanent., • Laptop, mobile stipend, and full suite of project-management software licenses. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS

Job Description Hospitality Manager - Applebee’s Applebee’s Neighborhood Grill + Bar / Thrive Restaurant Group is looking for the next Hospitality Manager to join our team and help love people with food in the neighborhoods we serve. We want work to be an experience that encourages you to be your best natural self as you develop your potential, and help others do the same. We hope to inspire you to love hospitality, so that you develop into a people-centered leader equipped with the business knowledge and self-confidence to make a difference in every aspect of your life. We believe that everybody matters, wants to make a difference, and that the experience of work can enrich people and contribute to their flourishing in life. That belief is embodied in our invitation and lived out in our values and mindsets. What's in it for you? • Opportunity for growth and leadership development, • Generous paid time off, • Free shift meals and employee discounts, • Robust health insurance package, some of which are 100% company paid, • 401(k) with an employer matching contribution, • Free & confidential Employee Assistance Program for Managers AND their families, including drastically reduced evaluations and free virtual therapy sessions Background checks required for management level positions only.

Company Description Initial hiring pay range (based on location, experience, etc.): $21.50 / hour At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: • Medical, Dental, Vision & Pharmacy Benefits, • Dependent Care & Healthcare Flexible Spending Accounts, • Company-provided Life and Disability insurance, • Hospital Indemnity, Accident and Critical Illness, • 401(k) With Employer Match (age 21 & older), • Access to financial advisors for budget and retirement planning, • One Pass Gym Membership Program, • Tuition Reimbursement, • Crewmember Assistance Program, • Weekly Pay!*, • Competitive pay + monthly bonus, • Paid Time Off & Sick time, • 8 paid Holidays a year**, • Early closure for company events, • Casual Work Attire, • Perkspot Employee Discount Programs, • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. Your Role at Raising Cane’s: The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane’s standards and culture in all areas of Restaurant operations. Your Impact and Responsibilities: • Purpose of the position:, • Executes Restaurant operations functions, • Acts as manager on duty and opens and closes the Restaurant, • Manages cash handling and ensures accountability, • General to the role:, • Enforces Raising Cane’s policies and standards, • Executes shift management meeting Raising Cane’s operations and safety standards, • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed, • Deploys Crewmembers during a shift, • Provides exemplary customer service, • Utilizes reward and recognition program for the Crewmembers in the Restaurant, • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.), • Ensures cleanliness of the Restaurant and ensures the facility is in good working order The following requirements describe what is needed to successfully perform the role. Reasonable accommodation may be provided to support individuals with disabilities: • Lift and carry up to 50 lbs., bend, kneel, twist, and reach overhead or below the waist, • Navigate stairs, move quickly, and stay on your feed throughout the shift, • Take orders accurately, process payments efficiently, and communicate clearly, • Work safely around hot cooking equipment, cleaning supplies, and common ingredients like oil and flour, • Maintain a clean, safe Restaurant while following all food safety and company procedures Required Qualifications: • Must be 18 years of age or older, • High school diploma or equivalent required, • 3+ years of Restaurant or retail management experience, • Possess a valid, state-issued driver's license, • Must complete all required Raising Cane’s company training programs, • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training, • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing, • Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills, • Able to recognize and analyze problems, set goals, create and convert plans into action to solve problems, • New Restaurant opening experience Additional Information All your information will be kept confidential according to EEO guidelines. Terms of Use \n Privacy Policy \n Candidate Privacy Notice \n It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionDescription: Summary: This role is responsible for troubleshooting, repairing electronic and electrical equipment and providing technical support to other team members when needed, for performs hands on repair and replacement of electrical and PLC components, and for Electrical/Control system analysis, programming, and modification on manufacturing equipment that drive improvements to machine reliability and up time by using the following tools; troubleshooting, root cause analysis, system analysis, and preventive maintenance solutions. Essential Duties and Responsibilities: • Other duties may be assigned., • Abide by and participate in the implementation and ongoing oversight of all company safety standards and regulations., • Responsible for troubleshooting and maintaining equipment relating to electrical, PLC and electro-mechanical issues., • Performs electrical, PLC, and HMI maintenance. Manage Work Orders, track progress, and perform any necessary follow-up., • Recommend improvements of techniques and procedures to analyze, troubleshoot, build up, maintain, and repair complex equipment., • Diagnose electrical and control problems, and determine how best to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary., • Utilize AutoCAD to review and develop electrical and control drawings., • Complete repairs in conformance with established standards. Assist in formulating standards/work procedures while performing these duties., • Assist in developing and continuously improving the preventive maintenance program., • Assemble and complete periodic testing of new/different motor control devices, switch panels, transformers, generator windings, and other electrical equipment and components. Document recommendations, modifications and/or replacements via CMMS., • Create and modify programming in various plant automation systems to improve control strategy, increase capacity, and other enhancements as needed., • Help repairing, rebuilding, and installing a variety of centrifugal, gear and diaphragm pumps, pipe systems, plumbing, machinery or equipment as needed., • Diagnose mechanical and/or electrical problems and determine how best to correct them, checking blueprints, electrical schematics, repair manuals, internet resources, or parts catalogs, as necessary., • Manage the site's spare parts inventory, including weekly monitoring of inventory. Order supplies, equipment, and materials for projects, including determining appropriate supplies and materials, and identifying vendors; may provide input into budget requests., • Respond to complaints and questions regarding maintenance projects, • Communicate and liaise directly with the operations departments to coordinate maintenance and repair work, and ensure a quick turnaround for smooth functioning of facilities. Maintain regular interaction with Facility manager, Operations Supervisors, and Operations Managers., • Participate in training and continuous learning opportunities; meet training and/or certification requirements of the job, department, product or area as designated/defined in work instructions and quality standards., • Maintain ongoing one-on-one communication with team members., • Perform job related administrative tasks such as the completion of daily shift/maintenance records, and the maintenance of time/attendance Requirements: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Associate's degree or equivalent from two-year college or technical school in Industrial Electrical, Electrical Technology, or similar field; or completion of a four-year apprenticeship program in electrical/electronic technology, mechanical technology, or manufacturing technology; or combination of partial completion of education and a minimum of 7 years’ of Industrial Electrician or Maintenance Technician experience, of which at least 2 years’ experience in PLC troubleshooting. Experience in Siemens and Allen Bradley PLC's - Simatic Step 7, RSLogix 5000, RSLogix 500, RSLinx, etc. is highly preferred. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs. Perform the four operations with like common and decimal fractions. Perform arithmetic operations involving all American monetary units. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: This position requires proficiency in the following technology applications to be successful: • Familiarity with Computerized Maintenance Management Systems, • Experience with Microsoft Word, Excel, Power Point, and Outlook Certificates and Licenses: • PLC Technician Certificate, • PLC Technician Certificate II Other Qualifications: • Must have a good working knowledge to include, but not limited to, the trouble shooting and repair of VFDs, Motor/Wiring configurations, PLCs, Computers, Electrical Schematics, Control Circuits, and Preventive / Predictive maintenance., • 2-5 years’ experience in maintaining industrial machines, • 2-5 years in electronics and machine electrical systems, • Experience developing PM's preferred, • Experience diagnosing proprietary machinery preferred, • Experience with starting a new manufacturing facility/production line or unit is preferred Supervisory Responsibilities: None BMC is a federal subcontractor which maintains an affirmative action program as an EOE/AA Employer including Vets and Disabled.

Job Description INVENTORY ASSOCIATE JOB TYPE AND CLASSIFICATION: Full Time Hourly Non-Exempt JOB OVERVIEW: MAC.BID buys truckloads of customer returns and overstock products then sells these items individually to the public through online auctions. The Inventory associate ensures that all products are accounted for, either on the shelves, or picked up. This position reports to the Removal Team Lead. MAJOR DUTIES AND RESPONSIBILITIES: • Daily scan of all purchased products still on shelves, in order of auction close date, • Ensure the product is situated on the correct shelves, • Ensure all items are either in the warehouse properly or scanned as picked up by the customer, • Review the missing product list to search for missing items, • Escalate missing product to the general manager if not found, • Organize/neaten product for easy retrieval (bar codes on outside, product stacked safely), • Be proficient with the inventory check interface dashboard, • Know how auction items are categorized on the shelves, including auction and lot numbers, • May help with removal if workload dictates, • Must be available to work onsite Monday – Friday for 8 hours with a half-hour lunch break, hours to be determined by workload and General Manager, • Must be able to lift 25 pounds alone, 50 pounds with a team lift, • Must be able to follow written directions and company policies, • Must be tech savvy, • Must be highly organized, • Must be detail-oriented, • Healthcare after 60 days of employment, • Weekly paychecks, • Employee credit each week to bid on our items after 60 days of employment, • 401(k) with employer match after 90 days of employment, • Employee Referral Program, • 5 days PTO after 90 days of employment MAC.BID is an equal-opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Monday-Friday 8AM-4:30PM

Job Description Company Description Initial hiring pay range (based on location, experience, etc.): $18 / hour At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: • Medical, Dental, Vision & Pharmacy Benefits, • Dependent Care & Healthcare Flexible Spending Accounts, • Company-provided Life and Disability insurance, • Hospital Indemnity, Accident and Critical Illness, • 401(k) With Employer Match (age 21 & older), • Access to financial advisors for budget and retirement planning, • One Pass Gym Membership Program, • Tuition Reimbursement, • Crewmember Assistance Program, • Weekly Pay!*, • Competitive pay + monthly bonus, • Paid Time Off & Sick time, • 8 paid Holidays a year**, • Early closure for company events, • Casual Work Attire, • Perkspot Employee Discount Programs, • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. Your Role at Raising Cane’s: The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management responsibilities of restaurant operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: • Purpose of the position:, • Ensures operations meet Raising Cane’s standards in all restaurant zones during a shift, • Acts as manager on duty and opens and closes the restaurant, • Manages cash handling and ensures accountability, • General to the role:, • Enforces Raising Cane’s policies and standards, • Executes shift management meeting Raising Cane’s operations and safety standards, • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed, • Directs crewmembers during a shift, • Provides exemplary customer service, • Utilizes reward and recognition program for the crewmembers in the restaurant, • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.), • Ensures cleanliness of the restaurant and ensures the facility is in good working order Requirements for Success: • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing, • Self-driven, flexible, and highly energetic with strong written and verbal communication skills, • Able to work effectively and efficiently both independently and collaboratively, • Able to recognize problems, set goals, execute and convert plans into action to solve problems, • Knowledge and skills in staffing, scheduling, people and cost management, • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly, • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training, • Must complete all required Raising Cane’s company training programs, • 1+ years of restaurant or retail management experience, • Must be 18 years of age or older All your information will be kept confidential according to EEO guidelines. Terms of Use Privacy Policy Candidate Privacy Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Assistant General Manager Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you’ll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You’ll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions—and help them to choose our wireless products and services. Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today! We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it's done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for some daily operational tasks and will lead your team when the General Manager is away. • Leading your team by resolving customer issues and assisting with customer transactions., • Taking direction from store leader on day-to-day operations., • Setting and sharing daily/weekly/monthly goals with sales teams., • Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic., • Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments., • Running store operations – analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality., • Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store., • Leading store merchandising and planogram compliance in accordance with company expectations., • Completing store opening and closing activities., • Collective responsibility on attaining store targets daily/weekly/monthly. Here is what we can offer you in exchange for your world-class work: • Paid Training, • Premium Health, Dental, and Vision Insurance, • Paid Maternity Leave, • 401K Match, • Tuition Reimbursement, • 50% off Verizon Service, • VNation Disaster Relief, • Referral Bonus, • Frequent Contests, • Career Advancement Opportunities, • A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more! Compensation: We are proud that our Assistant General Managers make a national average annual salary of $43,000 to $67,000, combining a base hourly rate of $11.50 plus uncapped commission. What we are looking for... You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You’re open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you’ve succeeded when your team is delivering. You will need to have: • Background in customer service within the retail, restaurant, or wireless industry preferred, • 1-2 years of experience in a Customer Service or leadership role, • Management experience in a commissions-based sales environment., • Proven track record of achieving challenging team and individual sales goals., • Balanced multiple opposing priorities in a multifaceted environment., • Set goals, evaluated performance, and developed a high performing team., • Basic interview skills and enhanced staffing knowledge., • High school diploma or GED., • One or more years of customer service, preferably in a retail or sales environment., • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods., • At least 18 years of age, • Ability to lift ten pounds. All Assistant General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. All Dual General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you’re selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.

Job Description Smithfield's Chicken 'N Bar-B-Q is seeking top performers who desire to take their career and earnings to the next level! Assistant General Manager Candidates Compensation and Benefits: • Top pay in the market, base up to 65K on day one, • The latest closing time is 11 pm on Fri/Sat, • Robust benefits package with M/D/V/STD/401K, • Three weeks of paid time off in the first year!, • Huge bonus potential based primarily on top-line sales growth, • High-quality products and well-maintained facilities! Assistant General Manager Qualifications: • Experienced restaurant leader, current or very recent experience with drive-thru., • Hands-on style of leadership, • Upbeat personality, • Solid communication skills and professional appearance, • Standard-driven to deliver fantastic food, value, and customer service, • Must be able to taste and handle all menu offerings, • Ability to be on feet for extended periods and lift 50 lbs. from the ground Note- this is a 5-day week, requiring Fri/Sat/Sun & most shifts are 8a-8p or 11a-11p. If you are tired of not getting days off or working crazy late nights- let's talk! Other roles are available, including hourly management roles with flexible scheduling. Note that STD and 401k are not available in Leland, Whiteville or Shallotte

Job Description Smithfield's Chicken 'N Bar-B-Q is seeking an experienced and high caliber restaurant shift manager to be responsible for opening and leading our restaurant Monday - Friday from 8am - 5m This is a critical role as it will involve handling all our scratch-made menu items and ensuring we serve our guests at an exceptionally high level. Opening Manager Candidates Compensation and Benefits: • This is a Monday through Friday full-time daytime role., • Hourly wage in the $19-$20 range ., • Health, dental, life insurance eligibility at 6 months, • PTO accrual beginning at 6 months, • High-quality products and well-maintained facilities! Opening Manager Qualifications: • Experienced restaurant leader, current or very recent experience with drive thru., • The ideal candidate may have previously been a GM or AGM who wants to step away from nights and weekends, • High standards of operational execution., • A guest advocate- do not let anyone leave unhappy!, • Hands-on style of leadership, • Upbeat personality, • Solid communication skills and professional appearance, • Standard-driven to deliver fantastic food, value, and customer service, • Must be able to taste and handle all menu items, • Ability to be on your feet for extended periods and lift 50 Lbs. from ground up

At Westminster, we pride ourselves on our four core values: Be Caring, Be Best in Class, Be Solution-Oriented, and Be Accountable. Our values represent what we strive to achieve every day. Every decision we have to make is guided by the “4 Be’s”. Our team exemplifies what it means to live out these core values in our offices and at our communities day in and day out. Each new day is a learning experience at Westminster, whether it is the knowledge we bring, gain, or share during our journey together. Our team members are set up to aim beyond, achieve the utmost success, and for endless possibilities for growth. Come grow with us! We're hiring at Skyland Exchange Apartments – Ashville, NC! Experience exceptional living at Skyland Exchange Apartments where you will find luxury one-, two, and three-bedroom apartment homes nestled by the gorgeous Blue Ridge Mountains in Asheville, NC. This uniquely beautiful community of homes boasts designer interiors, lavish resident amenities, and elegantly designed grounds that you will be proud to call home. Inside, you will find gourmet-style kitchens with sleek black appliances, designer finishes like hardwood-style flooring, granite countertops, plus features you'll love like spacious closets and expansive balconies or patios for extra relaxation. Enjoy a full suite of luxury amenities including a resort-style saltwater pool with sundeck, state-of-the-art 24-hour fitness center with wellness studio, clubhouse with a game room, coffee bar, business center, private garages, and more! Join Our Team as a Property Maintenance Manager – Lead the Way in Property Maintenance! Are you ready to make a real impact and showcase your leadership skills in property management? At Westminster Management, we believe in empowering our team members to lead, grow, and thrive—and we want YOU to be part of our journey! As a Property Maintenance Manager, you'll oversee everything from daily maintenance tasks and building inspections to training and mentoring our team. You’ll be key in keeping our property in top shape, building strong relationships with residents, and ensuring everything runs smoothly – rain or shine! What You'll Do: • Lead with Excellence! Lead and supervise a dynamic maintenance team to deliver top-notch service., • Own Your Own Impact! Oversee all community maintenance work, including service requests, preventive, and emergency repairs, and more!, • Master Maintenance! Maintain effective maintenance programs to protect and maintain the property., • Stay Ahead! Keep an inventory of equipment, tools, and supplies., • Be a Role Model! Serve as a role model for maintenance staff and set the standard for professionalism by following all policies and procedures., • Safety First! Maintain a safe, sanitary, and comfortable living environment for residents and staff., • Communicate Clearly! Communicate effectively with staff, residents, and property management leadership to ensure the community is well-maintained., • Drive Results: Conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery. Create and monitor the annual maintenance budget., • Strategize for Success: Prepare maintenance reports, inventory updates, and team evaluations., • Inspire Growth: Train, mentor, and inspire your maintenance staff to reach new heights. What You’ll Bring to the Team: • Experience That Shines: 3+ years of experience in multifamily property management or 5+ years in property management., • Knowledge You Can Count On: In-depth knowledge of maintenance practices, safety protocols, and fair housing regulations., • Leadership Skills: Leadership experience, with a track record of managing teams and fostering strong working relationships., • Tech Savvy: Experience with property management software-Yardi preferred, purchase order systems, Microsoft Office, and collaboration tools like Teams and Zoom., • Flexibility: Ability to work on-call and extended hours (including weekends and holidays)., • Hight Standards: A hands-on approach and a commitment to maintaining high standards of work and safety., • Physical Readiness Comfortable with tasks that involve bending, kneeling, and working in confined spaces. Ability to climb ladders (up to 30 feet) and walk multiple flights of stairs daily. Flexibility to work indoors and outdoors, in all weather conditions., • License: A valid Driver’s License! Why You’ll Love This Role: • Competitive Pay & Perks! Your hard work and success are rewarded with great wages, bonuses and PTO!, • Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no waiting period, tuition reimbursement, relocation bonuses and more!, • Growth Opportunities! We’re invested in your career and offer training and advancement paths., • Team Spirit! Work with a supportive and fun group of people who value your contributions., • Variety! Every day is different, keeping your work fresh and engaging., • Make a Difference! Play a key role in creating a safe and welcoming community for residents. Apply now to start an exciting journey with Westminster, where your skills and leadership will be celebrated and rewarded! We're an Equal Opportunity Employer and Equal Housing Provider.

Job Description Smithfield's Chicken 'N Bar-B-Q is seeking top performers who desire to take their career and earnings to the next level! General Manager Candidates Compensation and Benefits: • Top pay in the market, base up to 75k on day one, • The latest closing time is 11 pm on Fri/Sat, • Robust benefits package with M/D/V/401k/STD, • Three weeks of paid time off in the first year!, • Huge monthly bonus potential based primarily on top-line sales growth, • High-quality products and well-maintained facilities! General Manager Qualifications: • Experienced restaurant leader, current or very recent experience with drive-thru., • Hands-on style of leadership, • Upbeat personality, • Solid communication skills and professional appearance, • Standard-driven to deliver fantastic food, value, and customer service, • Must be able to taste and handle all menu offerings, • Ability to be on feet for extended periods and lift 50 lbs. from the ground Note- this is a 5-day week, requiring Fri/Sat/Sun & most shifts are 8a-8p or 11a-11p. If you are tired of not getting days off or working crazy late nights- let's talk! Other roles are available, including hourly management roles with flexible scheduling.

Job Description JOB TITLE: ServerREPORTS TO: General Manager MISSION STATEMENT: At Wisco Taco Foxtrot, our mission is simple: serve up inventive flavors, Wisconsin charm, and laid-back fun; one taco and cocktail at a time. We’re here to bring people together in a vibrant, welcoming space that feels like your favorite hangout. Whether you're staying for hours or just stopping in, WTF is your go-to spot for food, fun, and unforgettable moments. OUR CORE VALUES INSPIRE WONDER Innovate with Flavor | Surprise and Delight FOSTER HOSPITALITY Inclusive Culture | Home Away from Home PURSUE EXCELLENCE Exceptional Every Time | Details Matter | Quality First DEMONSTRATE INTENTIONALITY Empathetic Engagement | Anticipatory Service | Ownership Mindset CULTIVATE COMMUNITY Team Collaboration | Community Connection | Celebrate Often POSITION SUMMARY:The Server is responsible for delivering attentive, knowledgeable, and guest-focused service while serving food and beverages in accordance with property standards and all applicable regulations. This role ensures a welcoming guest experience through accurate order taking, menu expertise, responsible alcohol service, and effective upselling. The position requires strong cash-handling skills, collaboration with the bar and service team, and a commitment to cleanliness, safety, and compliance with NC food safety and ABC regulations, all while contributing to a positive, team-oriented work environment. DUTIES AND RESPONSIBILITIES: Food and Beverage Service • Appropriately welcome, interact with, and take food and drink orders from guests, • Check identification of guests to make sure they meet age requirements for purchase of alcohol, • Ensure that the service areas are fully set up and maintained throughout the shift, • Set and maintain guests with appropriate service ware and serve, check on, and run food, • Assess customers’ needs and preferences and make appropriate recommendations, • Ability to utilize sales tactics to upsell on food or drink as appropriate, • Serve customers in a friendly and helpful manner, • Provide guidance to guests on property programming and general regional information, • Ring in and collect payment for all food and beverage served, • Handle an assigned house bank and follow all cash handling procedures as per property standard, • Perform other duties as assigned by managers, • Communicate scheduling conflicts, vacations, and shift changes to managers according to policies and procedures, • Communicate in a professional manner to all other staff, guests, managers, • Ensure all work surfaces are kept in neat and tidy condition throughout service, • Monitor any possible alcohol abuse and appropriately communicate any guests who must be cut off, • Maintain clean work areas throughout service, • Comply with all NC Department of Food and Safety regulations, • Minimum of 1 year full service serving experience, • Customer-oriented and upbeat personality, • Must be eligible to work in the United States, • Exceptional organizational and operational skills, and detail-oriented, • Ability to be on your feet and alert for extended periods of time, • Ability to lift up to 35 lbs. as needed, • Ability to carry and balance heavy food & beverage trays, • Continuous use of hands and arms, • Continuous bending, reaching, and twisting, • Maintains strong personal image and uniform standardsNote: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. COMPENSATION: $6/hr plus tips

TITLE: SERVER PURPOSE OF THE POSITION: The primary purpose of this position is to take orders from the customers in the dining room, quickly and correctly; enter orders into the Point of Sale System; and bring food and beverage, items along with other necessary items, to the table. This position is critical to the success of this Pizza Hut in that it is a necessary step in selling and delivering products to its customers. ESSENTIAL FUNCTIONS: The following functions have been determined to be essential to the successful performance of this position. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members. I. CLEANING AND PREPARING DINING ROOM. Servers are responsible for ensuring cleanliness and proper organization of dining room. They are responsible primarily for their own sections, and secondarily, for the other servers' sections. All Servers will assist other Servers when needed and/or time permits. A. Servers check sections in the dining room for readiness for customers. B. Ensure that tables, booths, and chairs are clean. C. Clean dining room windows and carpet. D. All tables must have one placemats for each seat. For example, 4 placemats on the table at a 4-top booth. E. All tables must have correct marketing materials, such as table tents. Clean or replace any that are not clean. F. All tables must have correct condiments, and paper towels. Condiment containers must be clean and full. II. SEATING CUSTOMERS. Servers are responsible for all aspects of customer service, including greeting customers at the door, and seating them at tables. A. Within 30 seconds of their arrival, Servers will greet customers at the door, at all times being friendly and professional. All Servers are responsible for taking turns seating customers, so that all customers are greeted and seated within the 30 second standard. B. Determine how many customers are in the party, and which server's section is next in the rotation. C. Check for special needs of customers, such as a person in a wheelchair or using a walker or a person who may have a speech/hearing or visual impairment. Also, consider special needs of groups with children who may need highchairs or boosters. D. Escort customers to the table, walking at a casual pace, not rushing the customers. E. On the way to the table, tell the customers about specials or suggest they try breadsticks or chicken wings while considering what they want for their meal. F. Deliver menus to the customers and inform them that their Server will be right with them. III. GREETING, SUGGESTIVE SELLING, AND SERVING CUSTOMERS. When customers are seated in a Server's section: A. Servers will greet his/her tables within 2 minutes of the customers being seated. B. Bring all serviceware to the table when you greet your customers at the table. C. Suggest an upgraded soft beverage or alcoholic beverage (to adults, at restaurants with alcoholic beverages.) Write down beverage orders. D. Explain the menu, and suggest customers order breadsticks or wings to start with while looking at the menu. Write down appetizer order. E. Enter appetizer and beverage orders into SUS, the Point of Sale system. F. Prepare beverages, and deliver beverages, on tray, to customers' table. G. A certain protocol is maintained in this process in that the server is expected to pour the drinks if the customer orders a pitcher of drinks. Serving drinks must be done within 3 minutes after taking the order. H. Suggestively sell specialty pizza and other menu items to customers. Write down customers' orders, and suggest add-ons, such as salads, or breadsticks or wings to share. I. Enter entree orders into SUS, the Point of Sale system. J. Follow up at the table before the main entree arrives to determine if the guests need refills of their beverages or anything else before the order arrives. K. Prebus table of any dishes that the customer is finished with. L. Deliver the main entree to the table. It is necessary to serve the first slice of pizza to the guest. M. Check back at the table to determine if everything is satisfactory and to sell additional food items. Prepare and serve additional food items. Prebus table of any dishes that the customer is finished with. N. As customers are close to completing their meals, suggest a cookie or Cinnastix to share. O. Enter dessert orders into SUS, the Point of Sale system P. Deliver the check to the table, laying it down on the table and thanking the customer for his/her business and inviting them to return. Prebus table of any dishes that the customer is finished with. Q. Deliver any needed/requested packaging for leftover menu items. R. Servers deliver checks and process customers' payments rapidly, within 3 minutes. S. After customers leave the restaurant, the Server will bus, clean, and reset the table for the next guest(s). This involves clearing dirty dishes, silverware, etc. and disposing of them in the correct receptacle for washing, wiping the table off using the hand towel and cleaning solution, and putting placemats and napkins on the table. Clean booster chairs, and clean and reset high chairs. IV. Servers also assist with answering phone calls, taking carryout and delivery orders, and respond to customers at the carryout counter and drive-thru window; locating carryout orders and cashing out carryout customers' orders. VI. Servers also perform sidework (such as slicing lemons for tea), as assigned by the Restaurant Management Team. VII. Servers are responsible for maintaining salad bar (in restaurants with salad bars), including refilling items by prescribed method as needed, straightening utensils, and generally keeping the salad bar cleaned and organized. VIII. At the end of the shift, Servers must ensure that their assigned section is clean and ready for service for the next shift, including: - A. Ensuring that tables, booths, and chairs are clean. - B. Cleaning dining room windows and carpet - C. Ensuring that all tables have one placemat for each seat. For example, 4 placemats on the table at a 4-top booth. - D. Making sure that tables have correct marketing materials, such as table tents. Clean or replace any that are not clean. - E. Verifying that tables have correct condiments, and paper towels. Condiment containers must be clean and full. IX. At the end of the shift, Servers must perform duties listed on an assigned clean up list obtained from the Manager on Duty. Items on this list include tasks such as: - A. Filling salad bar by prescribed method (in restaurants with salad bars.) - B. Restocking server station. - C. Cleaning shelves. Some are reached by use of a stepladder. - D. Cleaning highchairs and booster seats using a hand towel and cleaning/sanitizing solution. - E. Washing dishware as instructed. - F. Filling condiment shakers in assigned section or station. X. At the end of the day, Servers will perform closing tasks, as assigned by the Manager on Duty, such as: - A. Break down the salad bar (in restaurants with salad bars) by removing the food items and storing, wiping down the salad bar insert pan, iceless top, formica top and sneeze shield. - B. Vacuum any carpeted areas of dining room. NON·ESSENTIAL: The following are job functions customarily performed by Servers, but are not considered essential functions. - A. Washing dishes with automatic dishwasher as instructed during cleanup times. - B. Mopping and other cleaning of other areas other restaurant. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A. Able to perform or able to learn to perform the essential functions of the position, and do so at an acceptable pace. B. Sufficient physical condition to perform the functions of the position. Position involves these physical processes: 1. Lifting completed menu items, delivering them to tables, and serving customers. 2. Bending and stooping. Must be able to bend over to serve customers. 3. Standing and walking. The majority of on job time is spent standing and walking. 4. Must have sufficient visual ability to perform the essential functions of the job. 5. Must be able to communicate with supervisors, co-workers, and customers. 6. Must be physically able to work under conditions of high temperature. Food preparation areas are located close to ovens. Ambient temperature in this area often exceeds 80 degrees. C. Self-control. Must be able to work under conditions of stress due to pressures from volume of business, time and variety of orders, while maintaining self composure and interacting effectively with co-workers and supervisors. D. Mental alertness. At times the person responsible for this position works alone, without supervision or assistance. Must have sufficient mental ability to work effectively without supervision or assistance and perform the job functions in a consistent and reliable manner. EQUIPMENT USED: Serving tray, ticket book, flatware, and serving trays. "Point of Sale Computer''. Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paid outs, delivery orders, and dispatching delivery orders. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table. where clean dishes air dry and are sorted for storage. "Pan Gripper''. This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Cutting Board". This is a hard surface board, rectangular or square in shape used to cut pizzas on and other food products. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises, in the kitchen area. This job description was prepared from observing the work in process and from information provided by the management of Daland Corporation.

TITLE: Shift Leader (SL) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the “Weekly Deposit Log” is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”. - iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member “banks”, following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is “optimized”: - i. Organized … a place for everything, and everything in its place - ii. Lineal Flow … eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. - Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. - Ensuring products are prepared quickly in accordance with time standards. - Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process. G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution. - a. B.L.A.S.T. is the acronym we use for our complaint resolution process: - Believe the customer - Listen to the customer - Apologize to the customer - Satisfy the customer - Thank the customer 5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: 1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles. 2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved. 3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. 4. Personally serving customers as required to meet the demand of the volume of business. 5. Ensuring customers are greeted properly and seated as quickly as appropriate. 6. Recognizing and dealing effectively with the special needs of customers. 7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. 8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. 9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. 10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. 11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. 12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. 13. Delivering pizzas as necessary to meet the demands of the business. 14. Ensuring customers are thanked for their business. C.Ensures quality ingredients are used to prepare all products. This includes: 1. Maintaining Food Safe Temperatures for all ingredients and products. 2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. 3. Ensuring that procedures for receiving, handling and storing ingredients are followed. 4. Recognizing and correcting any raw ingredients or product problems. 5. Maintaining inventory levels which assure product freshness and no outages. 6. Eliminating the potential for cross contamination. 7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). 8. Ensuring salad bar is maintained according to standards of operation (restaurant only). 9. Personally preparing ingredients as necessary. D. Ensures quality products, which includes: 1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed. 3. Following proper procedures to process customer orders. 4. Personally preparing and cooking menu items as required to meet the demands of the volume of business. 5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. 6. Maintaining inventory levels which assure product freshness and no outages. 7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 8. Assuring all products are prepared according to exact specifications, recipes and procedures. 9. Personally preparing and cooking menu items as required to meet the demands of the volume of business. E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: 1. Restrooms. 2. Table tops; booth backs and seats; and chair seats. 3. Silverware, plateware, and glassware. 4. Dining room floors. 5. Salad bar. F.Implements new or approved changes in policies, procedures and/or operation standards. This involves: 1. Attending training sessions. 2. Reading "Rollout Guides" or other resources. 3. Assisting the RGM with training restaurant team members of new procedures or changes. 4. Participating in crew training and other actions in the restaurant to assure full and correct implementation. 5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required. III.PEOPLE A.Maintains positive team member relations and a positive and productive workplace, which involves: 1. Building relationships with team members based on mutual trust and respect. 2. Communicating and following the Daland “5 Star” Vision and Core Beliefs. 3. Promoting teamwork. 4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits. 5. Informing the RGM of all team member grievances. 6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM. 7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. 8. Performing consistent administration of and compliance with Company policies and procedures. 9. Communicating effectively with the crew and management team. 10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following: 1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM. 2. Continuously recruiting and taking applications from job candidates. 3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. 4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates. 5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves: 1. Following Company training policies and meeting Pizza Hut Training Standards. 2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. 3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1.Utilizing Coaching for Results, which includes: - a.Activating team member behavior. - (1)Providing guidance, direction, and reassurance to all team members. - (2)Communicating non-negotiable standards of performance to team members. - (3)Conducting team member meetings, group training sessions and Jump Start meetings. - (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist. - (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment. - (6)Giving instructions to team members that are clear and assure understanding. - (7)Assigning team members to breaks. - (8)Sending team members home early if not needed due to business conditions. - (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. - (10)Assuring all opening, shift, and closing job duties are completed and performed correctly. - b.Evaluating team member behavior. - (1)Observing team member performance each shift. - (2)Working along side team members and assisting in the performance of their tasks, as needed.= - (3)Monitoring team member meals and signing team member meal guest checks. - (4)Ensuring adherence to alcoholic beverage laws of the local community - (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. - c.Responding to team member behavior with consequences. - (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. - (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: 1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. 2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader. F. Assists RGM with personnel administration functions, which includes: 1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. 2. Documenting required payroll data for team members, including accurate recording of hours; 3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures. 4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. IV. MARKETING A.Implements marketing programs to increase business. This includes: 1. Engaging in positive community/public relations for Pizza Hut. 2. Providing input for promotional ideas. 3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; 4. Properly executing authorized marketing programs, including new product tests. 5. Taking initiative to recommend new opportunities for increasing business. V. FACILITIES A.Maintains a quality environment for our customers and team members. This includes: 1. Conducting routine Preventive Maintenance on the facility and equipment. 2. Taking corrective actions pursuant to the RGM’s safety inspections. 3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected. 4. Maintaining cleanliness and sanitation in all areas of the restaurant. 5. Organizing all work space to ensure ease of operation. 6. Providing a quality work environment that is safe and complies with all OSHA regulations. 7. Cleaning and organizing refrigeration units. 8. Ensuring floors are clean and free from obstruction. 9. Keeping HVAC vents and filters clean. 10. Ensuring trash is disposed of promptly and according to security procedures. 11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. 12. Ensuring all equipment is used according to proper operational procedures. 13. Keeping restrooms cleaned and stocked. 14. Keeping food prep areas cleaned and sanitized according to approved procedures. 15. Ensuring the daily cleaning and maintenance of all equipment. 16. Correcting any unsafe conditions. 17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: 1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. 2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. 3. Calls in orders for supplies on the phone, or electronically submits order via computer. D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: 1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). 2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. 3. Recording amounts of inventory on hand on the inventory form. E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes: 1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. 2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. 3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business. 4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. 5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. 6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. 7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F.Performs daily accounting procedures. This includes these processes: 1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. 2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. 3. Cash on hand is counted and reconciled against total sales. 4. Total deposit is calculated, and a deposit is prepared. 5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. 6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G.If requested by the RGM, performs weekly accounting procedures. This includes these processes: 1. Completing, as required, the Weekly Sales Analysis and analyzing it. 2. Completing the Weekly Inventory. 3. Completing the payroll functions. 4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas. 5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. 6. Calling any needed FRS numbers or statistics to the District Manager. H.Meets all deadlines and assures that subordinates meet their deadlines. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: 1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. 2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. 3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: 1. Sufficient physical strength to lift most items used in the operation of the restaurant. 2. Sufficient communication skills. Position involves communicating with team members, superiors and customers. 3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company. H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. “Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.

TITLE: Shift Leader (SL) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the “Weekly Deposit Log” is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”. - iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member “banks”, following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is “optimized”: - i. Organized … a place for everything, and everything in its place - ii. Lineal Flow … eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. - Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. - Ensuring products are prepared quickly in accordance with time standards. - Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process. G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution. - a. B.L.A.S.T. is the acronym we use for our complaint resolution process: - Believe the customer - Listen to the customer - Apologize to the customer - Satisfy the customer - Thank the customer 5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: 1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles. 2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved. 3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. 4. Personally serving customers as required to meet the demand of the volume of business. 5. Ensuring customers are greeted properly and seated as quickly as appropriate. 6. Recognizing and dealing effectively with the special needs of customers. 7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. 8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. 9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. 10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. 11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. 12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. 13. Delivering pizzas as necessary to meet the demands of the business. 14. Ensuring customers are thanked for their business. C.Ensures quality ingredients are used to prepare all products. This includes: 1. Maintaining Food Safe Temperatures for all ingredients and products. 2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. 3. Ensuring that procedures for receiving, handling and storing ingredients are followed. 4. Recognizing and correcting any raw ingredients or product problems. 5. Maintaining inventory levels which assure product freshness and no outages. 6. Eliminating the potential for cross contamination. 7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). 8. Ensuring salad bar is maintained according to standards of operation (restaurant only). 9. Personally preparing ingredients as necessary. D. Ensures quality products, which includes: 1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed. 3. Following proper procedures to process customer orders. 4. Personally preparing and cooking menu items as required to meet the demands of the volume of business. 5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. 6. Maintaining inventory levels which assure product freshness and no outages. 7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 8. Assuring all products are prepared according to exact specifications, recipes and procedures. 9. Personally preparing and cooking menu items as required to meet the demands of the volume of business. E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: 1. Restrooms. 2. Table tops; booth backs and seats; and chair seats. 3. Silverware, plateware, and glassware. 4. Dining room floors. 5. Salad bar. F.Implements new or approved changes in policies, procedures and/or operation standards. This involves: 1. Attending training sessions. 2. Reading "Rollout Guides" or other resources. 3. Assisting the RGM with training restaurant team members of new procedures or changes. 4. Participating in crew training and other actions in the restaurant to assure full and correct implementation. 5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required. III.PEOPLE A.Maintains positive team member relations and a positive and productive workplace, which involves: 1. Building relationships with team members based on mutual trust and respect. 2. Communicating and following the Daland “5 Star” Vision and Core Beliefs. 3. Promoting teamwork. 4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits. 5. Informing the RGM of all team member grievances. 6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM. 7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. 8. Performing consistent administration of and compliance with Company policies and procedures. 9. Communicating effectively with the crew and management team. 10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following: 1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM. 2. Continuously recruiting and taking applications from job candidates. 3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. 4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates. 5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves: 1. Following Company training policies and meeting Pizza Hut Training Standards. 2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. 3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1.Utilizing Coaching for Results, which includes: - a.Activating team member behavior. - (1)Providing guidance, direction, and reassurance to all team members. - (2)Communicating non-negotiable standards of performance to team members. - (3)Conducting team member meetings, group training sessions and Jump Start meetings. - (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist. - (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment. - (6)Giving instructions to team members that are clear and assure understanding. - (7)Assigning team members to breaks. - (8)Sending team members home early if not needed due to business conditions. - (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. - (10)Assuring all opening, shift, and closing job duties are completed and performed correctly. - b.Evaluating team member behavior. - (1)Observing team member performance each shift. - (2)Working along side team members and assisting in the performance of their tasks, as needed.= - (3)Monitoring team member meals and signing team member meal guest checks. - (4)Ensuring adherence to alcoholic beverage laws of the local community - (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. - c.Responding to team member behavior with consequences. - (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. - (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: 1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. 2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader. F. Assists RGM with personnel administration functions, which includes: 1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. 2. Documenting required payroll data for team members, including accurate recording of hours; 3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures. 4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. IV. MARKETING A.Implements marketing programs to increase business. This includes: 1. Engaging in positive community/public relations for Pizza Hut. 2. Providing input for promotional ideas. 3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; 4. Properly executing authorized marketing programs, including new product tests. 5. Taking initiative to recommend new opportunities for increasing business. V. FACILITIES A.Maintains a quality environment for our customers and team members. This includes: 1. Conducting routine Preventive Maintenance on the facility and equipment. 2. Taking corrective actions pursuant to the RGM’s safety inspections. 3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected. 4. Maintaining cleanliness and sanitation in all areas of the restaurant. 5. Organizing all work space to ensure ease of operation. 6. Providing a quality work environment that is safe and complies with all OSHA regulations. 7. Cleaning and organizing refrigeration units. 8. Ensuring floors are clean and free from obstruction. 9. Keeping HVAC vents and filters clean. 10. Ensuring trash is disposed of promptly and according to security procedures. 11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. 12. Ensuring all equipment is used according to proper operational procedures. 13. Keeping restrooms cleaned and stocked. 14. Keeping food prep areas cleaned and sanitized according to approved procedures. 15. Ensuring the daily cleaning and maintenance of all equipment. 16. Correcting any unsafe conditions. 17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: 1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. 2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. 3. Calls in orders for supplies on the phone, or electronically submits order via computer. D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: 1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). 2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. 3. Recording amounts of inventory on hand on the inventory form. E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes: 1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. 2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. 3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business. 4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. 5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. 6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. 7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F.Performs daily accounting procedures. This includes these processes: 1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. 2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. 3. Cash on hand is counted and reconciled against total sales. 4. Total deposit is calculated, and a deposit is prepared. 5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. 6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G.If requested by the RGM, performs weekly accounting procedures. This includes these processes: 1. Completing, as required, the Weekly Sales Analysis and analyzing it. 2. Completing the Weekly Inventory. 3. Completing the payroll functions. 4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas. 5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. 6. Calling any needed FRS numbers or statistics to the District Manager. H.Meets all deadlines and assures that subordinates meet their deadlines. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: 1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. 2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. 3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: 1. Sufficient physical strength to lift most items used in the operation of the restaurant. 2. Sufficient communication skills. Position involves communicating with team members, superiors and customers. 3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company. H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. “Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.

Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people. • Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do., • Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services. As a General Manager, you bring this purpose to life by leading a high-performing Pet Care Center that puts pets first, inspires partners, delights customers, and delivers strong business results. You are the owner of your business, accountable for people, performance, and process, and a role model for what great leadership looks like. With a passion for pets and people, you build engaged teams, drive profitable growth, and ensure the highest standards of animal care, safety, and customer experience. What You’ll Do Pet First * Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met. * Create an environment where pets and pet parents feel welcomed, supported, and cared for. * Lead with integrity, transparency, and an unwavering commitment to doing what’s right for pets. Foster the Fun * Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service. * Attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center. * Create a positive, collaborative culture where partners feel engaged, supported, and empowered to grow. * Lead by example — coaching in the moment, celebrating wins, and making work meaningful and fun. Let’s Go! * Own the business: drive sales growth, profitability, and operational excellence. * Analyze financial and operational results, identify opportunities, and take decisive action to improve performance. * Manage labor, payroll, and expenses to maximize productivity and results. * Execute merchandising, inventory, and operational processes to brand and safety standards. * Represent Petco in the community by leading local events, adoption initiatives, and partnerships that strengthen our impact. Key Responsibilities People Leadership * Develop a strong leadership bench and succession plan. * Lead performance management, coaching, and accountability for all partners. * Promote continuous learning, growth, and career development. * Foster a culture of teamwork, inclusion, and shared ownership. Business Performance * Meet or exceed sales, profitability, and operational goals. * Leverage Petco tools, programs, and insights to grow the business. * Review and act on reporting, audits, and Pet Care Center visits. Operational Excellence * Ensure safe opening and closing procedures and adherence to security protocols. * Maintain store appearance, cleanliness, and safety standards. * Protect pets, partners, and merchandise through strong loss prevention and inventory controls. * Complete required administrative, payroll, and inventory tasks accurately and on time. What Success Looks Like * A safe, healthy environment where pets thrive. * An engaged, high-performing team with strong retention and development. * Loyal customers who trust your team and return again and again. * A profitable, well-run Pet Care Center that reflects Petco’s values in action. What You Bring Experience & Skills * 3+ years of management experience (retail leadership preferred). * Strong people leadership, coaching, and talent development skills. * Solid business, financial, and operational acumen. * Excellent communication, problem-solving, and organizational abilities. * A genuine passion for pets and customer service. Education * High school diploma or GED preferred. * Completion of Petco leadership development programs may be required for internal candidates. Essential Functions & Work Environment This role is primarily performed in a Pet Care Center retail environment. The General Manager is expected to be regularly present on the sales floor, leading by example and engaging with partners, customers, and pets. * Majority of work is conducted indoors; however, occasional duties may require leaving the Pet Care Center for tasks such as bank deposits, merchandise transport, or community events. * The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting. * Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds. * Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions. * Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals. * Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays. * This is a full-time position. Eligibility for full-time status is based on average hours worked, as defined by company policy and applicable law. * A limited amount of travel may be required for training, meetings, or community engagement. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role. Why You’ll Love It Here * Purpose-driven work that makes a real difference. * Growth opportunities through development programs and career pathways. * A culture that values authenticity, inclusion, and teamwork. * The chance to lead, own, and shape your business — every day. #LI-MV1 #PetcoGM For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help . Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.

Job DescriptionProduction Mixer1st Shift: $15.23 per hourOpportunity Overview Are you ready to elevate your career in manufacturing operations and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America’s most iconic chains to bring people together to celebrate life’s sweetest moments! Our location in Pembroke, NC has an opening for a Mixer. Your Day to Day • Accumulate all pre-approved ingredients from production bins., • Clearly and accurately document the material used on each mix with total for the shift., • Accurately document on batch tickets the lot codes, batch tickets and waste logs., • Ensure all materials being used on the floor are stored properly per formula and build sheets., • Monitors temperature of the materials used as required., • Responsible for all mixing bowls and carts are free from excess material and properly scrapped out between mixes., • Responsible for housekeeping within their mixing area and ensure the proper disposal in approved containers of the mixing material that falls to the floor., • Responsible that all mixes are free of any foreign objects., • Responsible for reporting any unsanitary conditions of the equipment prior to use., • Responsible to maintain sanitary and clean conditions throughout the shift including cleanliness of all utensils, working tables and work floor., • Responsible for all utensils checked out daily are returned back at the end of the shift., • Follows instructions for safe lifting and carrying of various objects in size and weight. Request assistance when needed., • Responsible for identifying and reporting any defective equipment within their area., • Responsible for escalating issues that result in overuse of material in the formula and build sheets., • Ensure all materials are covered when not in use and stored to prevent any contamination., • Follow safety procedures with turning on mixer equipment and utilize blending equipment in a safe and approved manner at all times., • Advise the Supervisor or Production Manager and Quality technician of any quality problems with the ingredients or finished mix that does not meet standards., • Understand the company’s food allergen program and ensure all products in the mixing area are stored properly., • Follow the approved formula at all times unless written approval from R&D department. Do not make changes to the formula without authorization from R&D department., • Comply with all Steven Charles product quality standards, policies, and procedures., • Participate and be an active contributing member to the Steven Charles Operations team., • Understands the management of Quality Systems and is familiar with SQF, HACCP, and GMP practices which help ensure the safety within the workplace and the production of a safe and quality product(s)., • Minimum of 6 months of experience in a Food Manufacturing environment; bakery experience preferred., • High school diploma or general education degree (GED) preferred., • Ability to read and comprehend instructions, short correspondence, and memos., • Ability to communicate in English and write correspondence., • Ability to effectively present information in one-on-one and small group situations to leads, supervisors and R&D Benefits Dessert Holdings offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan. Steven Charles sponsors a 401 (k) plan which includes company match. Steven Charles offers paid vacation, holidays, and provides wellness/sick, bereavement leave, and others income replacement plans for eligible employees. EEO Statement Dessert Holdings provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Contact HR if you have any questions.

Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people. • Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do., • Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services. This is a remote role, but must be based in the Charlotte, NC area, and will oversee up to 18 locations across North Carolina and Southern Virginia. What you'll do: • Provide leadership and guidance to stores in order to ensure that district sales and profit goals are achieved., • Develop and implement plans, policies and procedures in an effort to maximize profits., • Frequently use individual jugement to take action with regard to merchandise placement, staffing decisions and problem resolution which may or may not be covered by specific operating procedures. Essential Job Duties: The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation. • Analyze and monitor the sales and expense figures for each store, provide feedback and make recommendations for improvement in order to ensure that store profitability is maximized, and present district sales figures to the Regional Manager for feedback and recommendations., • Visit all district stores regularly and conduct inspections to ensure that Petco policies, procedures and merchandising programs are observed, and ensure that all new policies and procedures are properly implemented on a timely basis., • Recruit, train, develop and manage Store Management to ensure that stores are adequately staffed at all times and succession plans are appropriately maintained for District/Regional needs., • Within the guidelines of Guest Care orientation, ensure that all associates are properly trained to provide outstanding customer service, and take corrective action when necessary., • Provide counsel to Store Managers, to include personnel issues, store events, problem solving, crisis intervention, etc. and foster open communications with store personnel and the community through periodic newsletters, store promotions, etc., • Plan and set individual as well as store goals, and track the progress of each to ensure that objectives are met., • Conduct regular visits to competitor locations and report observed changes in prices, operations, policies, etc. to the appropriate levels of management., • Conduct regular audits of store paperwork, including bank deposit slips, overages/shortages, etc. and track trends to ensure that cash control procedures are in place and observed., • Ensure that all stores within their district are aware of company directed Shrink reduction initiatives and comply with Asset Protection programs., • Coordinate new store openings and existing store remodels, and facilitate the prompt repair of store equipment as required., • Ensure that all store paperwork is completed accurately and in a timely manner and that all correspondence with Corporate is directed to the proper departments., • Process and forward documentation to the appropriate department., • Adhere to and promote through instruction established safety procedures., • Monitor merchandise levels in all district stores and coordinate the balance of stock between stores to ensure that inventory levels are adequate. Audit quarterly and annual physical inventory counts for accuracy and to detect merchandise allocation problems. Follow-up on Regional Inventory Manager recommendations to ensure appropriate stock levels are maintained., • Complete semi-annual performance evaluations and annual merit increase recommendations for all Store Managers in a district and submit them to the Regional Manager for approval., • Ensure employee reviews are administered prior to due dates. Supervisory Responsibility: Job duties entail primary responsibility for training and developing Store Managers and store personnel at all levels in the absence of the manager, including assignment delegation, instruction and follow-through. The District General Manager is required to approve performance evaluations for all store employees and to provide guidance in the form of progressive discipline, whenever necessary, in accordance with established procedures. Additionally, it is the responsibility of the District General Manager to communicate all situations and/or conditions that affect the district (i.e., customer complaints/requests, inadequate inventory levels, unemployment hearings, etc.) with the appropriate level of management or department. Work Environment: The District General Manager position requires that quality time be spent traveling between stores, sometimes several hundred miles per week. There may be risk of injury resulting from improper procedures while assisting customers and store personnel. #LI-MV1 #PetcoGM For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help . Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.

Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people. • Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do., • Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services. As a General Manager, you bring this purpose to life by leading a high-performing Pet Care Center that puts pets first, inspires partners, delights customers, and delivers strong business results. You are the owner of your business, accountable for people, performance, and process, and a role model for what great leadership looks like. With a passion for pets and people, you build engaged teams, drive profitable growth, and ensure the highest standards of animal care, safety, and customer experience. What You’ll Do Pet First * Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met. * Create an environment where pets and pet parents feel welcomed, supported, and cared for. * Lead with integrity, transparency, and an unwavering commitment to doing what’s right for pets. Foster the Fun * Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service. * Attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center. * Create a positive, collaborative culture where partners feel engaged, supported, and empowered to grow. * Lead by example — coaching in the moment, celebrating wins, and making work meaningful and fun. Let’s Go! * Own the business: drive sales growth, profitability, and operational excellence. * Analyze financial and operational results, identify opportunities, and take decisive action to improve performance. * Manage labor, payroll, and expenses to maximize productivity and results. * Execute merchandising, inventory, and operational processes to brand and safety standards. * Represent Petco in the community by leading local events, adoption initiatives, and partnerships that strengthen our impact. Key Responsibilities People Leadership * Develop a strong leadership bench and succession plan. * Lead performance management, coaching, and accountability for all partners. * Promote continuous learning, growth, and career development. * Foster a culture of teamwork, inclusion, and shared ownership. Business Performance * Meet or exceed sales, profitability, and operational goals. * Leverage Petco tools, programs, and insights to grow the business. * Review and act on reporting, audits, and Pet Care Center visits. Operational Excellence * Ensure safe opening and closing procedures and adherence to security protocols. * Maintain store appearance, cleanliness, and safety standards. * Protect pets, partners, and merchandise through strong loss prevention and inventory controls. * Complete required administrative, payroll, and inventory tasks accurately and on time. What Success Looks Like * A safe, healthy environment where pets thrive. * An engaged, high-performing team with strong retention and development. * Loyal customers who trust your team and return again and again. * A profitable, well-run Pet Care Center that reflects Petco’s values in action. What You Bring Experience & Skills * 3+ years of management experience (retail leadership preferred). * Strong people leadership, coaching, and talent development skills. * Solid business, financial, and operational acumen. * Excellent communication, problem-solving, and organizational abilities. * A genuine passion for pets and customer service. Education * High school diploma or GED preferred. * Completion of Petco leadership development programs may be required for internal candidates. Essential Functions & Work Environment This role is primarily performed in a Pet Care Center retail environment. The General Manager is expected to be regularly present on the sales floor, leading by example and engaging with partners, customers, and pets. * Majority of work is conducted indoors; however, occasional duties may require leaving the Pet Care Center for tasks such as bank deposits, merchandise transport, or community events. * The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting. * Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds. * Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions. * Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals. * Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays. * This is a full-time position. Eligibility for full-time status is based on average hours worked, as defined by company policy and applicable law. * A limited amount of travel may be required for training, meetings, or community engagement. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role. Why You’ll Love It Here * Purpose-driven work that makes a real difference. * Growth opportunities through development programs and career pathways. * A culture that values authenticity, inclusion, and teamwork. * The chance to lead, own, and shape your business — every day. #LI-MV1 #PetcoGM For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help . Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.

JINYA Ramen Bar - JobID: 100-168548704 [Kitchen Staff / Food Prep] As a Prep Cook at JINYA Ramen Bar, you'll: Prepare food items according to the recipe or instructions provided by the Kitchen Manager; Adhere to all kitchen safety procedures, including but not limited equipment operations, knife han

Job DescriptionBenefits: • Retirement plan, • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Free uniforms, • Health insurance, • Paid time off, • Training & development, • Vision insurance Woodie's Auto Service is looking for a GREAT Store Manager to join our family! We believe you can take us to the next level and we can do the same for you. We've built a business that challenges the status quo, rewards exceptionalism, and provides a comfortable life for all of us. We are constantly looking to innovate, make improvements, and set the bar higher for ourselves and the automotive industry. We know the work is touch which is why we offer a number of Stellar benefits: 401(K) with Company Match Health Insurance Coverage Life Insurance Coverage Dental and Vision Benefits Paid Vacation Paid Holidays Paid Training Job Description: Most importantly, you will focus on building a relationship, based on trust and communication, with our clients. You will serve as an advisor to our clients by guiding them through their vehicle's repairs and maintenance. Finally, you will act as an intermediary between our clients and technicians to ensure a constant stream of accurate and reliable information which will further our goal to provide an unparalleled service experience for our clients. All candidates are required to have a high school diploma or GED and valid drivers license. Based on your ability and willingness to learn, you will have the opportunity to advance to other positions within the company.

Job DescriptionCompany Description Initial hiring pay range (based on location, experience, etc.): $16 / hour At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: • Medical, Dental, Vision & Pharmacy Benefits, • Dependent Care & Healthcare Flexible Spending Accounts, • Company-provided Life and Disability insurance, • Hospital Indemnity, Accident and Critical Illness, • 401(k) With Employer Match (age 21 & older), • Access to financial advisors for budget and retirement planning, • One Pass Gym Membership Program, • Tuition Reimbursement, • Crewmember Assistance Program, • Weekly Pay!*, • Competitive pay, • Paid Time Off & Sick time, • 8 paid Holidays a year**, • Early closure for company events, • Casual Work Attire, • Perkspot Employee Discount Programs, • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly., • **Some locations may vary Job Description Your Role at Raising Cane’s: The Restaurant Zone Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in management responsibilities of one restaurant zone’s operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: • Purpose of the position:, • Ensures operations meet Raising Cane’s standards in one restaurant zone during a shift, • General to the role:, • Enforces Raising Cane’s policies and standards, • Manages assigned zone according to Raising Cane’s operations and safety standards, • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed, • Directs crewmembers during a shift, • Provides exemplary customer service, • Supports execution of reward and recognition program for the crewmembers in the restaurant, • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, etc.), • Ensures cleanliness of the restaurant and ensures the facility is in good working order, • Completes other duties as assignedQualifications Requirements for Success: • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing, • Self-driven, flexible, and highly energetic with strong written and verbal communication skills, • Able to work effectively and efficiently both independently and collaboratively, • Able to recognize problems, set goals, execute and convert plans into action to solve problems, • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training, • Must complete all required Raising Cane’s company training programs, • 1+ years of restaurant or retail management experience, or Raising Cane’s advanced crew experience, • Must be 18 years of age or older, • High school diploma or equivalent preferred Additional Information All your information will be kept confidential according to EEO guidelines. Terms of Use Privacy Policy Candidate Privacy Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

TITLE: Shift Leader (SL) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the “Weekly Deposit Log” is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”. - iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member “banks”, following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is “optimized”: - i. Organized … a place for everything, and everything in its place - ii. Lineal Flow … eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. - Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. - Ensuring products are prepared quickly in accordance with time standards. - Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process. G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution. - a. B.L.A.S.T. is the acronym we use for our complaint resolution process: - Believe the customer - Listen to the customer - Apologize to the customer - Satisfy the customer - Thank the customer 5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: 1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles. 2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved. 3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. 4. Personally serving customers as required to meet the demand of the volume of business. 5. Ensuring customers are greeted properly and seated as quickly as appropriate. 6. Recognizing and dealing effectively with the special needs of customers. 7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. 8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. 9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. 10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. 11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. 12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. 13. Delivering pizzas as necessary to meet the demands of the business. 14. Ensuring customers are thanked for their business. C.Ensures quality ingredients are used to prepare all products. This includes: 1. Maintaining Food Safe Temperatures for all ingredients and products. 2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. 3. Ensuring that procedures for receiving, handling and storing ingredients are followed. 4. Recognizing and correcting any raw ingredients or product problems. 5. Maintaining inventory levels which assure product freshness and no outages. 6. Eliminating the potential for cross contamination. 7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). 8. Ensuring salad bar is maintained according to standards of operation (restaurant only). 9. Personally preparing ingredients as necessary. D. Ensures quality products, which includes: 1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed. 3. Following proper procedures to process customer orders. 4. Personally preparing and cooking menu items as required to meet the demands of the volume of business. 5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. 6. Maintaining inventory levels which assure product freshness and no outages. 7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 8. Assuring all products are prepared according to exact specifications, recipes and procedures. 9. Personally preparing and cooking menu items as required to meet the demands of the volume of business. E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: 1. Restrooms. 2. Table tops; booth backs and seats; and chair seats. 3. Silverware, plateware, and glassware. 4. Dining room floors. 5. Salad bar. F.Implements new or approved changes in policies, procedures and/or operation standards. This involves: 1. Attending training sessions. 2. Reading "Rollout Guides" or other resources. 3. Assisting the RGM with training restaurant team members of new procedures or changes. 4. Participating in crew training and other actions in the restaurant to assure full and correct implementation. 5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required. III.PEOPLE A.Maintains positive team member relations and a positive and productive workplace, which involves: 1. Building relationships with team members based on mutual trust and respect. 2. Communicating and following the Daland “5 Star” Vision and Core Beliefs. 3. Promoting teamwork. 4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits. 5. Informing the RGM of all team member grievances. 6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM. 7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. 8. Performing consistent administration of and compliance with Company policies and procedures. 9. Communicating effectively with the crew and management team. 10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following: 1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM. 2. Continuously recruiting and taking applications from job candidates. 3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. 4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates. 5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves: 1. Following Company training policies and meeting Pizza Hut Training Standards. 2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. 3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1.Utilizing Coaching for Results, which includes: - a.Activating team member behavior. - (1)Providing guidance, direction, and reassurance to all team members. - (2)Communicating non-negotiable standards of performance to team members. - (3)Conducting team member meetings, group training sessions and Jump Start meetings. - (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist. - (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment. - (6)Giving instructions to team members that are clear and assure understanding. - (7)Assigning team members to breaks. - (8)Sending team members home early if not needed due to business conditions. - (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. - (10)Assuring all opening, shift, and closing job duties are completed and performed correctly. - b.Evaluating team member behavior. - (1)Observing team member performance each shift. - (2)Working along side team members and assisting in the performance of their tasks, as needed.= - (3)Monitoring team member meals and signing team member meal guest checks. - (4)Ensuring adherence to alcoholic beverage laws of the local community - (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. - c.Responding to team member behavior with consequences. - (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. - (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: 1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. 2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader. F. Assists RGM with personnel administration functions, which includes: 1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. 2. Documenting required payroll data for team members, including accurate recording of hours; 3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures. 4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. IV. MARKETING A.Implements marketing programs to increase business. This includes: 1. Engaging in positive community/public relations for Pizza Hut. 2. Providing input for promotional ideas. 3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; 4. Properly executing authorized marketing programs, including new product tests. 5. Taking initiative to recommend new opportunities for increasing business. V. FACILITIES A.Maintains a quality environment for our customers and team members. This includes: 1. Conducting routine Preventive Maintenance on the facility and equipment. 2. Taking corrective actions pursuant to the RGM’s safety inspections. 3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected. 4. Maintaining cleanliness and sanitation in all areas of the restaurant. 5. Organizing all work space to ensure ease of operation. 6. Providing a quality work environment that is safe and complies with all OSHA regulations. 7. Cleaning and organizing refrigeration units. 8. Ensuring floors are clean and free from obstruction. 9. Keeping HVAC vents and filters clean. 10. Ensuring trash is disposed of promptly and according to security procedures. 11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. 12. Ensuring all equipment is used according to proper operational procedures. 13. Keeping restrooms cleaned and stocked. 14. Keeping food prep areas cleaned and sanitized according to approved procedures. 15. Ensuring the daily cleaning and maintenance of all equipment. 16. Correcting any unsafe conditions. 17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: 1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. 2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. 3. Calls in orders for supplies on the phone, or electronically submits order via computer. D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: 1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). 2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. 3. Recording amounts of inventory on hand on the inventory form. E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes: 1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. 2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. 3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business. 4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. 5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. 6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. 7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F.Performs daily accounting procedures. This includes these processes: 1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. 2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. 3. Cash on hand is counted and reconciled against total sales. 4. Total deposit is calculated, and a deposit is prepared. 5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. 6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G.If requested by the RGM, performs weekly accounting procedures. This includes these processes: 1. Completing, as required, the Weekly Sales Analysis and analyzing it. 2. Completing the Weekly Inventory. 3. Completing the payroll functions. 4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas. 5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. 6. Calling any needed FRS numbers or statistics to the District Manager. H.Meets all deadlines and assures that subordinates meet their deadlines. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: 1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. 2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. 3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: 1. Sufficient physical strength to lift most items used in the operation of the restaurant. 2. Sufficient communication skills. Position involves communicating with team members, superiors and customers. 3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company. H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. “Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.

TITLE: Shift Manager (SM) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the “Weekly Deposit Log” is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”. - iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member “banks”, following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is “optimized”: - i. Organized … a place for everything, and everything in its place - ii. Lineal Flow … eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. - Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. - Ensuring products are prepared quickly in accordance with time standards. - Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process. G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution. - a. B.L.A.S.T. is the acronym we use for our complaint resolution process: - Believe the customer - Listen to the customer - Apologize to the customer - Satisfy the customer - Thank the customer 5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: 1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles. 2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved. 3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. 4. Personally serving customers as required to meet the demand of the volume of business. 5. Ensuring customers are greeted properly and seated as quickly as appropriate. 6. Recognizing and dealing effectively with the special needs of customers. 7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. 8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. 9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. 10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. 11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. 12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. 13. Delivering pizzas as necessary to meet the demands of the business. 14. Ensuring customers are thanked for their business. C.Ensures quality ingredients are used to prepare all products. This includes: 1. Maintaining Food Safe Temperatures for all ingredients and products. 2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. 3. Ensuring that procedures for receiving, handling and storing ingredients are followed. 4. Recognizing and correcting any raw ingredients or product problems. 5. Maintaining inventory levels which assure product freshness and no outages. 6. Eliminating the potential for cross contamination. 7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). 8. Ensuring salad bar is maintained according to standards of operation (restaurant only). 9. Personally preparing ingredients as necessary. D. Ensures quality products, which includes: 1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed. 3. Following proper procedures to process customer orders. 4. Personally preparing and cooking menu items as required to meet the demands of the volume of business. 5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. 6. Maintaining inventory levels which assure product freshness and no outages. 7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 8. Assuring all products are prepared according to exact specifications, recipes and procedures. 9. Personally preparing and cooking menu items as required to meet the demands of the volume of business. E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: 1. Restrooms. 2. Table tops; booth backs and seats; and chair seats. 3. Silverware, plateware, and glassware. 4. Dining room floors. 5. Salad bar. F.Implements new or approved changes in policies, procedures and/or operation standards. This involves: 1. Attending training sessions. 2. Reading "Rollout Guides" or other resources. 3. Assisting the RGM with training restaurant team members of new procedures or changes. 4. Participating in crew training and other actions in the restaurant to assure full and correct implementation. 5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required. III.PEOPLE A.Maintains positive team member relations and a positive and productive workplace, which involves: 1. Building relationships with team members based on mutual trust and respect. 2. Communicating and following the Daland “5 Star” Vision and Core Beliefs. 3. Promoting teamwork. 4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits. 5. Informing the RGM of all team member grievances. 6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM. 7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. 8. Performing consistent administration of and compliance with Company policies and procedures. 9. Communicating effectively with the crew and management team. 10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following: 1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM. 2. Continuously recruiting and taking applications from job candidates. 3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. 4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates. 5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves: 1. Following Company training policies and meeting Pizza Hut Training Standards. 2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. 3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1.Utilizing Coaching for Results, which includes: - a.Activating team member behavior. - (1)Providing guidance, direction, and reassurance to all team members. - (2)Communicating non-negotiable standards of performance to team members. - (3)Conducting team member meetings, group training sessions and Jump Start meetings. - (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist. - (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment. - (6)Giving instructions to team members that are clear and assure understanding. - (7)Assigning team members to breaks. - (8)Sending team members home early if not needed due to business conditions. - (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. - (10)Assuring all opening, shift, and closing job duties are completed and performed correctly. - b.Evaluating team member behavior. - (1)Observing team member performance each shift. - (2)Working along side team members and assisting in the performance of their tasks, as needed.= - (3)Monitoring team member meals and signing team member meal guest checks. - (4)Ensuring adherence to alcoholic beverage laws of the local community - (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. - c.Responding to team member behavior with consequences. - (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. - (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: 1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. 2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader. F. Assists RGM with personnel administration functions, which includes: 1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. 2. Documenting required payroll data for team members, including accurate recording of hours; 3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures. 4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. IV. MARKETING A.Implements marketing programs to increase business. This includes: 1. Engaging in positive community/public relations for Pizza Hut. 2. Providing input for promotional ideas. 3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; 4. Properly executing authorized marketing programs, including new product tests. 5. Taking initiative to recommend new opportunities for increasing business. V. FACILITIES A.Maintains a quality environment for our customers and team members. This includes: 1. Conducting routine Preventive Maintenance on the facility and equipment. 2. Taking corrective actions pursuant to the RGM’s safety inspections. 3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected. 4. Maintaining cleanliness and sanitation in all areas of the restaurant. 5. Organizing all work space to ensure ease of operation. 6. Providing a quality work environment that is safe and complies with all OSHA regulations. 7. Cleaning and organizing refrigeration units. 8. Ensuring floors are clean and free from obstruction. 9. Keeping HVAC vents and filters clean. 10. Ensuring trash is disposed of promptly and according to security procedures. 11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. 12. Ensuring all equipment is used according to proper operational procedures. 13. Keeping restrooms cleaned and stocked. 14. Keeping food prep areas cleaned and sanitized according to approved procedures. 15. Ensuring the daily cleaning and maintenance of all equipment. 16. Correcting any unsafe conditions. 17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: 1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. 2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. 3. Calls in orders for supplies on the phone, or electronically submits order via computer. D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: 1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). 2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. 3. Recording amounts of inventory on hand on the inventory form. E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes: 1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. 2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. 3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business. 4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. 5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. 6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. 7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F.Performs daily accounting procedures. This includes these processes: 1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. 2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. 3. Cash on hand is counted and reconciled against total sales. 4. Total deposit is calculated, and a deposit is prepared. 5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. 6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G.If requested by the RGM, performs weekly accounting procedures. This includes these processes: 1. Completing, as required, the Weekly Sales Analysis and analyzing it. 2. Completing the Weekly Inventory. 3. Completing the payroll functions. 4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas. 5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. 6. Calling any needed FRS numbers or statistics to the District Manager. H.Meets all deadlines and assures that subordinates meet their deadlines. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: 1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. 2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. 3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: 1. Sufficient physical strength to lift most items used in the operation of the restaurant. 2. Sufficient communication skills. Position involves communicating with team members, superiors and customers. 3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company. H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. “Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.

TITLE: Shift Manager (SM) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the “Weekly Deposit Log” is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”. - iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member “banks”, following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is “optimized”: - i. Organized … a place for everything, and everything in its place - ii. Lineal Flow … eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. - Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. - Ensuring products are prepared quickly in accordance with time standards. - Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process. G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution. - a. B.L.A.S.T. is the acronym we use for our complaint resolution process: - Believe the customer - Listen to the customer - Apologize to the customer - Satisfy the customer - Thank the customer 5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: 1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles. 2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved. 3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. 4. Personally serving customers as required to meet the demand of the volume of business. 5. Ensuring customers are greeted properly and seated as quickly as appropriate. 6. Recognizing and dealing effectively with the special needs of customers. 7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. 8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. 9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. 10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. 11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. 12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. 13. Delivering pizzas as necessary to meet the demands of the business. 14. Ensuring customers are thanked for their business. C.Ensures quality ingredients are used to prepare all products. This includes: 1. Maintaining Food Safe Temperatures for all ingredients and products. 2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. 3. Ensuring that procedures for receiving, handling and storing ingredients are followed. 4. Recognizing and correcting any raw ingredients or product problems. 5. Maintaining inventory levels which assure product freshness and no outages. 6. Eliminating the potential for cross contamination. 7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). 8. Ensuring salad bar is maintained according to standards of operation (restaurant only). 9. Personally preparing ingredients as necessary. D. Ensures quality products, which includes: 1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed. 3. Following proper procedures to process customer orders. 4. Personally preparing and cooking menu items as required to meet the demands of the volume of business. 5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. 6. Maintaining inventory levels which assure product freshness and no outages. 7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 8. Assuring all products are prepared according to exact specifications, recipes and procedures. 9. Personally preparing and cooking menu items as required to meet the demands of the volume of business. E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: 1. Restrooms. 2. Table tops; booth backs and seats; and chair seats. 3. Silverware, plateware, and glassware. 4. Dining room floors. 5. Salad bar. F.Implements new or approved changes in policies, procedures and/or operation standards. This involves: 1. Attending training sessions. 2. Reading "Rollout Guides" or other resources. 3. Assisting the RGM with training restaurant team members of new procedures or changes. 4. Participating in crew training and other actions in the restaurant to assure full and correct implementation. 5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required. III.PEOPLE A.Maintains positive team member relations and a positive and productive workplace, which involves: 1. Building relationships with team members based on mutual trust and respect. 2. Communicating and following the Daland “5 Star” Vision and Core Beliefs. 3. Promoting teamwork. 4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits. 5. Informing the RGM of all team member grievances. 6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM. 7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. 8. Performing consistent administration of and compliance with Company policies and procedures. 9. Communicating effectively with the crew and management team. 10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following: 1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM. 2. Continuously recruiting and taking applications from job candidates. 3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. 4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates. 5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves: 1. Following Company training policies and meeting Pizza Hut Training Standards. 2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. 3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1.Utilizing Coaching for Results, which includes: - a.Activating team member behavior. - (1)Providing guidance, direction, and reassurance to all team members. - (2)Communicating non-negotiable standards of performance to team members. - (3)Conducting team member meetings, group training sessions and Jump Start meetings. - (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist. - (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment. - (6)Giving instructions to team members that are clear and assure understanding. - (7)Assigning team members to breaks. - (8)Sending team members home early if not needed due to business conditions. - (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. - (10)Assuring all opening, shift, and closing job duties are completed and performed correctly. - b.Evaluating team member behavior. - (1)Observing team member performance each shift. - (2)Working along side team members and assisting in the performance of their tasks, as needed.= - (3)Monitoring team member meals and signing team member meal guest checks. - (4)Ensuring adherence to alcoholic beverage laws of the local community - (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. - c.Responding to team member behavior with consequences. - (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. - (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: 1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. 2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader. F. Assists RGM with personnel administration functions, which includes: 1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. 2. Documenting required payroll data for team members, including accurate recording of hours; 3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures. 4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. IV. MARKETING A.Implements marketing programs to increase business. This includes: 1. Engaging in positive community/public relations for Pizza Hut. 2. Providing input for promotional ideas. 3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; 4. Properly executing authorized marketing programs, including new product tests. 5. Taking initiative to recommend new opportunities for increasing business. V. FACILITIES A.Maintains a quality environment for our customers and team members. This includes: 1. Conducting routine Preventive Maintenance on the facility and equipment. 2. Taking corrective actions pursuant to the RGM’s safety inspections. 3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected. 4. Maintaining cleanliness and sanitation in all areas of the restaurant. 5. Organizing all work space to ensure ease of operation. 6. Providing a quality work environment that is safe and complies with all OSHA regulations. 7. Cleaning and organizing refrigeration units. 8. Ensuring floors are clean and free from obstruction. 9. Keeping HVAC vents and filters clean. 10. Ensuring trash is disposed of promptly and according to security procedures. 11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. 12. Ensuring all equipment is used according to proper operational procedures. 13. Keeping restrooms cleaned and stocked. 14. Keeping food prep areas cleaned and sanitized according to approved procedures. 15. Ensuring the daily cleaning and maintenance of all equipment. 16. Correcting any unsafe conditions. 17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: 1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. 2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. 3. Calls in orders for supplies on the phone, or electronically submits order via computer. D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: 1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). 2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. 3. Recording amounts of inventory on hand on the inventory form. E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes: 1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. 2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. 3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business. 4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. 5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. 6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. 7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F.Performs daily accounting procedures. This includes these processes: 1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. 2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. 3. Cash on hand is counted and reconciled against total sales. 4. Total deposit is calculated, and a deposit is prepared. 5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. 6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G.If requested by the RGM, performs weekly accounting procedures. This includes these processes: 1. Completing, as required, the Weekly Sales Analysis and analyzing it. 2. Completing the Weekly Inventory. 3. Completing the payroll functions. 4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas. 5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. 6. Calling any needed FRS numbers or statistics to the District Manager. H.Meets all deadlines and assures that subordinates meet their deadlines. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: 1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. 2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. 3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: 1. Sufficient physical strength to lift most items used in the operation of the restaurant. 2. Sufficient communication skills. Position involves communicating with team members, superiors and customers. 3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company. H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. “Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.

JINYA Ramen Bar - JobID: 100-168548872 [Kitchen Staff / Grill Cook / Prep Cook] As a Line Cook at JINYA Ramen Bar, you'll: Prepare food items according to the recipe or instructions provided by the Kitchen Manager; Adhere to all kitchen safety procedures, including but not limited equipment operatio

Job Description FIELD MANAGER Where Experience Leads and Quality Sets the Standard VANIR delivers premium exterior installations with an emphasis on siding excellence, durability, and customer peace of mind. Our processes are structured, our crews are held to high standards, and our projects are managed with professionalism from start to finish. What you will do • Lead and coordinate subcontractors and Vanir Project Managers across the assigned market, providing mentoring , interviewing crews, negotiating pricing, and enforcing quality, safety, and jobsite standards., • Oversee construction projects end-to-end-from pre-construction through 100% completion-conducting site walks on all projects to ensure compliance with company, manufacturer, and client requirements., • Serve as safety coordinator, performing OSHA inspections, documenting safety meetings, and ensuring all required safety and quality forms are completed for every job., • Coordinate daily operations including scheduling deliveries, maintaining construction schedules (Primavera or equivalent), monitoring project software, and traveling between multiple job sites to resolve issues., • Experience: Minimum 8 years in construction project management for commercial or residential construction, • Location: Must relocate to within 45 miles of branch location before starting work (relocation assistance may be provided), • License: Valid Driver's License (required with clean MVR for past 3 years), • Communication: Excellent communication skills in person and via electronic devices, • Degree in Construction Management, Engineering, or related field, • Knowledge of OSHA safety standards, • Problem-solving skills and the ability to multitask efficiently, • Leadership experience in a construction environment, • Medical, Dental and Vision Insurance: Employer paid medical and dental insurance, • 401k with Company Match: Invest in your future self, • Compensation for this role is aligned with comparable positions and reflects experience, skills, and responsibilities., • PTO: Accrual up to 2 weeks paid vacation and 10 paid holidays upon hire VANIR sets the bar for exterior siding projects across the Carolinas and Georgia - and we work with leaders who respect craftsmanship, safety, and accountability. If that is you, we would love to connect. Apply today! Job Posted by ApplicantPro

Job Description Mountaintop Golf & Lake Club is a private family club nestled in the Blue Ridge Mountains of western North Carolina. Our mission is to deliver high quality experiences through services focused on our Core Values and aimed at enriching the lives of each club member at Mountaintop! Because of our culture and focus on providing outstanding services, we are confident that your employee experience here will be inspiring and rewarding. Job Title: Locker Room Attendant Reports to: Locker Room Supervisor and Food & Beverage Director Status: Non-Exempt Job Type: Full-time, seasonal Position Summary: The locker room attendant will prepare and serve beverage drinks and food to members and their guests in a timely manner, maintain members locker area and wet areas in accordance with Mountaintop Golf & Lake Club standards. Essential Duties and Responsibilities include the following as well as other duties and responsibilities that may be assigned. • Ensure that all members and their guests are greeted promptly upon arrival at the Locker room., • Ensure that all amenities are in order and ready to be presented to the member and their guest., • Prepares the Bar Area for service to include chairs and tables are in proper place, making sure the bar is stocked and ready for service, complete all posted side work., • Locker Room attendant will make sure that all Mountaintop standards are followed and applied at all times in and outside the Locker Room environment., • Must have very good knowledge of beverage service., • Must adhere to Mountaintop uniform and appearance standards., • Provide the members and their guests with prompt and professional service., • Maintain constant cleanliness throughout all Locker Room areas at all times., • Ensure that bar stools are kept at the pushed in position when not occupied and continuously maintained as guests leave., • Must complete all opening and closing procedures, daily side work and weekly side work., • Make sure all Members and their guest are offered a drink and appetizer menu and presented with the daily specials., • Make sure all members and their guests are served in a timely manner. When in need never hesitate to ask for help from management staff or service staff., • Ensure daily maintenance of the locker area as stated in the SOP (standard operating procedures)., • Maintain the shower and wet areas clean and organized at all times., • Make sure the lounge and pool area is maintained at all times., • Assist the Locker Room Manager in making sure we don’t run out of any product in all areas and communicate promptly when this happens., • Address Safety and Maintenance concerns immediately to immediate supervisor and follow up conducted., • Make sure the Locker Room area is stocked according to par levels at all times., • Secure all company assets when not in use., • Comply with county health requirements., • Assists the Locker Room Manager with monthly inventory to assess the cost of sales., • Excellent interpersonal and customer service skills., • Well-organized with ability to take and place food and beverage orders accurately., • Must be at least 21 years of age in order to serve alcoholic beverages., • Previous experience as a server preferred., • Prolonged periods of standing and walking.

Job Description Job Title: Bistro Attendant Department: Food & Beverage Reports To: Bistro Supervisor / Hotel Manager Location: Courtyard Marriott – Boone, NC Employment Type: Full-Time / Part-Time Pay Rate: $10.00 – $14.00 per hour, plus tips (based on availability and experience) About Us: We are an award-winning Courtyard Marriott, proudly located in the heart of Boone. Our property is recognized for top-tier service, flexible scheduling, and strong opportunities for employee advancement. Our on-site restaurant, The Bistro, provides a casual and fresh dining experience with made-to-order breakfast and dinner, a full-service bar, and 24-hour Starbucks. The Bistro also supports full-service catering for hotel events and offers a dynamic space for indoor and outdoor functions. We believe in promoting from within, cross-training across departments, and recognizing team members who go above and beyond. Position Summary: The Bistro Attendant plays an essential front-line role in providing outstanding service to our guests during breakfast and dinner hours. You’ll prepare Starbucks drinks, cook and serve menu items, and create memorable guest interactions. You’ll also have the opportunity to assist with hotel catering and events, giving you exposure to a broader range of hospitality operations. Key Responsibilities: * Prepare and serve Starbucks coffee and specialty beverages * Cook and assemble fresh food orders following The Bistro’s menu * Deliver food and drinks to guests with professionalism and accuracy * Follow Marriott Steps of Service and all local food safety and sanitation standards * Process guest transactions via POS and manage cash or credit payments * Keep The Bistro stocked, clean, and organized throughout the shift * Support hotel catering operations, including prep and service for meetings and events * Assist with events and setups as needed * Foster a welcoming, helpful atmosphere for guests and team members alike Work Schedule: * Morning Shifts: 6:00 AM – 12:00 PM (Breakfast Service) * Evening Shifts: 4:00 PM – 11:00 PM (Dinner & Bar Service) * Part-time and full-time opportunities available * Weekend and holiday availability is required Requirements: * Prior restaurant, barista, or customer service experience is a plus, but not required * Must be upbeat, reliable, and customer-focused * Ability to lift up to 25 lbs and remain on your feet for extended periods * Willingness to learn brand standards, food safety procedures, and event protocols * Strong teamwork and communication skills Perks & Benefits: * $10–$12 per hour PLUS tips, based on availability and experience * Time-and-a-half pay for approved overtime and holidays * Marriott employee discounts for hotel stays and dining worldwide * 401(k), health insurance, and paid vacation after one year of service * Opportunities to assist with catering and hotel events * Cross-training and promotion opportunities available across departments Join Our Team: At Courtyard Boone, we combine hospitality, teamwork, and fun to deliver a top-tier guest experience. If you’re passionate about service, interested in learning multiple aspects of hotel operations, and want to grow with a supportive team—this is your chance.

Job Description Job Summary • Receives components and equipment for storage and use within a manufacturing facility / prepares product for shipment to customers., • Primarily will consist of picking orders, building skids and band/wrap skids to prepare for shipping 1st or 2nd shifts available. Essential Duties & Responsibilities Shipping • Verifies outgoing shipments against customer orders and other records., • Picking orders assigned using RF scanner and building skids of materials ordered., • Retrieves orders from storage areas, stages loads, and loads trailers, • Maintains inventory of shipping materials and supplies., • Directs shipping documents for off-premises movement of parts or materials., • Audits and labels the loads with Customer Specific Labels, • Affixes shipping labels on packed cartons or stencils identifying information on cartons., • Assembles cardboard containers / selects preassembled containers., • Binds containers with banding. Operates shrink-wrap machine., • Operates forklift truck or uses hand truck to move, convey, or hoist shipments from shipping and platform to storage areas., • Operates electronic scale., • Audits incoming paperwork/packing list to ensure shipment is received in good condition and all materials listed are accounted for., • Assures shipment integrity including condition and accuracy, • Unloads incoming returnable goods from trailers., • Uses stretch wrap machine to wrap and weigh loads., • Verifies that box bar code labels match part number list to ensure accuracy., • Reports inventory discrepancies through the Cycle Count System., • Assists with returnable storage., • Inspects forklift daily for any defects or required maintenance. Job requires mandatory overtime at a moment’s notice. Qualifications Education & Experience • High school diploma or general education degree (GED) required., • Ability to follow written work instructions., • Ability to follow verbal directions from supervisor, management, and all policies and procedures implemented by ConMet., • RF scanner use is required, • Stand-up forklift license is required., • Manager, • Shipping & Receiving Supervisor, • Scheduling, • Purchasing, • The employee must regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 60 pounds., • Occupational exposure to fumes and dust is regularly encountered. Personal Protective Equipment including safety glasses and steel-toed, industrial footwear is required at all times., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Job Description Commercial HVAC Sales Representative Jackson & Sons – A NearU Company Location: Dudley, NC Employment Type: Full-Time | Monday–Friday Position Overview The Commercial HVAC Sales Representative is responsible for performing a wide range of sales activities in support of the sales department and the company’s strategic growth plan. This role focuses on generating commercial maintenance contracts, commercial replacement projects, and new equipment installations while upholding the mission, values, and purpose of Jackson & Sons. This position requires a highly motivated, self-directed professional who can independently generate leads through cold calling, on-site visits, referrals, and networking. The Commercial Field Supervisor plays a critical role in broadening and diversifying commercial maintenance and sales campaigns to drive sustained commercial revenue growth. Key Responsibilities • Generate new commercial business through cold calls, on-site visits, referrals, networking, and relationship-building, • Secure commercial maintenance agreements, renewals, equipment replacements, and new installation sales, • Serve as the first point of contact for commercial maintenance customers, including problem resolution and solution-based selling, • Estimate and present commercial maintenance agreements and equipment proposals, • Drive commercial maintenance and equipment sales through strong relationship management and administrative follow-through, • Review job data to determine material, labor, and equipment requirements, • Prepare accurate work orders and sales documentation, • Maintain detailed written and electronic records of leads, contacts, referrals, follow-ups, and future sales opportunities, • Establish and maintain relationships with product manufacturers and local suppliers to stay ahead of product lines, promotions, and industry trends, • Respond to written and telephone inquiries that may lead to sales opportunities, • Continuously improve HVAC knowledge and sales skills through training, product seminars, and self-development, • Conduct all business activities in a professional and ethical manner that reflects company standards, • Perform additional sales-related duties as assigned by the Sales Manager, • Proven experience in HVAC sales, commercial HVAC preferred, • Strong ability to self-generate leads and close business independently, • Excellent communication, negotiation, and relationship-building skills, • Strong organizational and administrative skills, • Ability to review job data and understand HVAC equipment requirements, • Comfortable managing multiple opportunities and follow-ups simultaneously, • Professional demeanor with a customer-first mindset, • Competitive compensation structure (base + commission), • Company vehicle and business tools, • Comprehensive benefits package (medical, dental, vision), • 401(k) with company match, • Paid time off and paid holidays, • Ongoing training and professional development, • Long-term career growth opportunities within a growing organization NearU is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, NearU may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Company DescriptionWe are People-Centric & Process-Driven NearU is a family of home services companies led by some of the most prominent veterans and visionaries in our industry. We seek to acquire strong, local HVAC, plumbing, and electrical brands, that serve both the residential and light commercial markets. We retain the employees and management teams of the companies we acquire, and provide them with the resources and processes they need to better the lives of their customers, employees, and communities. NearU is a family of home services companies specializing in HVAC repair, installation, and maintenance. By improving customer experience, technology adoption, business processes, and talent management, we seek to raise the bar of success in our industry and drive growth for our family of companies. We believe that better outcomes occur when everyone's interests are aligned: customers, employees, distributors, and business owners. To ensure collective success, we focus on long-term growth initiatives that provide all stakeholders with the resources and opportunities they need to thrive. NearU's mission is to deliver better service outcomes for our customers, better growth opportunities for our employees, and better transitions for business owners looking to sell their companies. Our seasoned leadership team uses proven industry playbooks, provides engaged strategic direction, and invests in cutting-edge operational and technological infrastructure in order to drive growth for our family of companies. NearU’s business approach is data driven and methodical, with consistent execution.We are People-Centric & Process-Driven\r\nNearU is a family of home services companies led by some of the most prominent veterans and visionaries in our industry. We seek to acquire strong, local HVAC, plumbing, and electrical brands, that serve both the residential and light commercial markets. We retain the employees and management teams of the companies we acquire, and provide them with the resources and processes they need to better the lives of their customers, employees, and communities.\r\nNearU is a family of home services companies specializing in HVAC repair, installation, and maintenance. By improving customer experience, technology adoption, business processes, and talent management, we seek to raise the bar of success in our industry and drive growth for our family of companies.\r\n\r\nWe believe that better outcomes occur when everyone's interests are aligned: customers, employees, distributors, and business owners. To ensure collective success, we focus on long-term growth initiatives that provide all stakeholders with the resources and opportunities they need to thrive.\r\nNearU's mission is to deliver better service outcomes for our customers, better growth opportunities for our employees, and better transitions for business owners looking to sell their companies. Our seasoned leadership team uses proven industry playbooks, provides engaged strategic direction, and invests in cutting-edge operational and technological infrastructure in order to drive growth for our family of companies. NearU’s business approach is data driven and methodical, with consistent execution.

Job DescriptionJOB TITLE: Service SupervisorREPORTS TO: General Manager MISSION STATEMENT: At Wisco Taco Foxtrot, our mission is simple: serve up inventive flavors, Wisconsin charm, and laid-back fun; one taco and cocktail at a time. We’re here to bring people together in a vibrant, welcoming space that feels like your favorite hangout. Whether you're staying for hours or just stopping in, WTF is your go-to spot for food, fun, and unforgettable moments. OUR CORE VALUES INSPIRE WONDER Innovate with Flavor | Surpri se and Delight FOSTER HOSPITALITY Inclusive Culture | Home Away from Home PURSUE EXCELLENCE Exceptional Every Time | Details Matter | Quality First DEMONSTRATE INTENTIONALITY Empathetic Engagement | Anticipatory Service | Ownership Mindset CULTIVATE COMMUNITY Team Collaboration | Community Connection | Celebrate Often POSITION SUMMARY:The Service supervisor is responsible for helping to manage the daily operations of the food and beverage operation, including guest service, inventory, and safety. The Service supervisor will work closely with the General Manager and Kitchen Manager to deliver results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving revenue, controlling costs, providing guest and associate satisfaction, and delivering product and service quality. To be successful, you should exhibit leadership experience in food and beverage service, operational applications, and employee training techniques. You will have high standards when it comes to guest experience, understand brand standards, and you will take ownership and pride in your work. DUTIES AND RESPONSIBILITIES: Service Standards • Responsible for daily operations, ensuring the quality and standards set forth by the General Manager, • Attend weekly manager meetings to receive service focus points, discuss details of upcoming events and programming, and communicate any operational needs or service bottlenecks, • Work a variety of scheduled floor shifts throughout the week to fill in staffing gaps, support the team, and lead by example, using any down time to find efficiencies, generate ideas for programming, events, and menus, and find areas of improvement for staff training, • Monitor that food quality is consistent, appealing, and prepared to guest specifications, • Interact with guests to obtain feedback on quality of service and food in outlets, • Resolve guest complaints and coordinate with the General Manager to resolve issues, • Reconcile daily audit materials. (i.e., timesheet authorizations, perpetual inventories, void transaction reports, cash drops, and guest ledger entries), • Review employee schedules and punch clocks to eliminate unnecessary labor overages and to ensure that guest service, operational needs, and financial objectives are met, • Enforce all food safety policies and procedures to ensure compliance with the laws, codes, and guidelines set forth by the FDA and Health Department, • Coordinate cleaning program and make recommendation for improvements, • Stay up to date with websites, newsletters, meetings, and emails to ensure that you and your teams are advised of actions, programs and initiatives, • Support and coach associates, ensuring they perform in accordance with established brand or hotel standards and consistent with Wisco Taco Foxtrot’s core values, • Maintain high level of day-to-day communication and interaction with team members, guests, vendors, and contractors, always in a mature and professional manner, • Advocate and maintain a team culture built on service excellence, professionalism, teamwork, and an environment to have fun, learn and succeed QUALIFICATIONS:, • Minimum of 1 year restaurant/bar leadership, • Strong leadership skills and the ability to train, coach, develop and motivate others, • Possess or have ability to obtain Food Handlers and Tips Certification within six months of commencement of employment, • Attention to detail, • Highest level of integrity and a hands-on management style, • Experience with Toast point of sales system preferred, • Exceptional organizational and operational skills, and detail-oriented with proven time management skills, • Ability to be on your feet and alert for extended periods of time, • Ability to lift up to 35 lbs. as needed, • Continuous use of hands and arms

Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team. As a Phar

Job DescriptionACTIVITIES ASSISTANT - Seasonal Part-Time Position About the Role: Our private lakeside recreational club is seeking energetic and reliable Activities Assistants to join our team for the busy summer season and beyond. This entry-level position is perfect for someone who enjoys working with people of all ages, can thrive in a fast-paced environment, and wants to be part of creating memorable experiences for our members and guests. Primary Responsibilities:Event & Activity Support: Assist the Activity & Event Manager with setup, execution, and breakdown of diverse club events including live music performances, buffet and plated dinners, wine tastings, themed parties, trivia nights, outdoor games, and recreational activities. Responsibilities may include helping with decorating, arranging event spaces, and supporting smooth operations throughout each event. Kids Summer Camp Support: Work as part of the camp team by being responsible for a group of campers, with safety as the top priority. Help keep campers on schedule throughout the day, assist with educational and recreational programs, and create a positive, engaging environment for children. General Club Support: Serve as a floater to address various operational needs including checking and maintaining bathroom cleanliness, managing trash collection, running food and supplies between the kitchen and the Expo bar, locking up beach equipment at day's end, and helping with crafts and special projects as needed. Schedule & Availability: Must be available to work evenings, weekends, and select holidays during peak season (Memorial Day through Labor Day). Reduced hours may be available during off-season months. This is a part-time, seasonal position with variable hours based on club activities and events. Qualifications: • Must be at least 16 years old, • Previous experience working with children is a plus, • Good organizational and time-management skills, • Ability to work well with others and take direction, • Ability to lift up to 30 pounds, • Friendly, outgoing personality with good communication skills, • Physically capable of standing for extended periods and lifting/moving event materials, • Flexible, positive attitude and willingness to help wherever needed, • Must have reliable transportation, • CPR/First Aid certification is a plus, but is not required.Work Environment: Indoor and outdoor work at a lakeside recreational setting. Position requires flexibility to move between various locations on club property and adapt to weather conditions.

Job Description Department: Front Counter Reports to: Front Counter Manager, Manager on Duty and General Manager Consults with: Shift Leader, Head Track Official, Facilities Manager, Track Officials, Front Counter Staff, Event Coordinator, Event Manager, Front Counter Manager Overall Responsibility: Oversee guest experience through Victory Lane Karting and Gasoline Alley. Front counter is also responsible for laundry and Victory Lane Karting and Gasoline Alley cleanliness Skills and Qualifications: * Develop strong sense of customer service * Develop proficiency on Club Speed * Develop leadership skills * Self-motivated * Develop problem solving – the ability to think on one’s feet and come up with best solution Key Areas of Responsibilities: Communication * Communicate with track and any event coordinators at the beginning of shift, to make sure the transition between shifts is smooth and that all staff members are on the same page. * Communicate with next shifts coworkers at end of first shift, to make sure they have all the information they need regarding walk-ins, events, laundry in order to have a productive and successful shift. * Communicate with track officials about racing, trouble customers, and events to ensure a smooth flow of racing and a good racing experience for all. * Communicate with General Manager and Facilities manager when something breaks * Communicate with General Manager about any issues (guests, staff, karts, software) that arise during the shift * Consult with GM regarding family races or double-seater races. Facility Cleanliness * Ensure that there are clean head socks for the track, clean bar towels for closing, receipt paper and other essentials on hand at the front. * Oversee nightly cleaning and closing duties are completed and Victory Lane Karting and Gasoline Alley are ready for business the next day. * Keep up with laundry – suits, head socks, bar towels, table cloths and face cloths (in season) * Complete all daily tasks Guest Experience * Give clear and complete drivers meeting to all first-time guests * Ensure all guests know where to find suits, helmets, head socks and where the entrances to the track are * Ensure all guests know when their race is and how to look at the up-next screens * Answer the phone, call back miss calls and check voicemail * Explain pricing and pricing policy (no transferring, specials, races stay on account etc) so all guests know * Explain bowling etiquette and how to work the bowling machines to all Gasoline Alley guests. * Ensure that all guests know where they need to be. * Approach and talk to guests, especially if they look unsure or lost * Consult with GM regarding guest complaints Operations * Prioritize front counter operations for facility safety, guest experience and facility cleanliness Gasoline Alley * Identify common problems with the lanes and notify GM or Facilities Manager * Check lanes for cleanliness throughout the day * Oversee lanes for safety and proper use of equipment Company DescriptionVictory Lane Karting is a family owned and operated business that started in 2000. We offer high speed go kart racing, bowling, and a full restaurant. We cater to "Arrive and Drive" customers looking for an exciting day, competitive racers looking to challenge their skills in our racing leagues and formatted corporate events for companies interested in a team building experience. Whether you are looking for a relaxing evening at the bar or an exciting, high speed, competitive experience, Victory Lane is your place to race!Victory Lane Karting is a family owned and operated business that started in 2000. We offer high speed go kart racing, bowling, and a full restaurant. We cater to "Arrive and Drive" customers looking for an exciting day, competitive racers looking to challenge their skills in our racing leagues and formatted corporate events for companies interested in a team building experience. Whether you are looking for a relaxing evening at the bar or an exciting, high speed, competitive experience, Victory Lane is your place to race!

Job Description General Manager - Applebee’s Applebee’s Neighborhood Grill + Bar/Thrive Restaurant Group is looking for our next General Manager to join our team and help love people with food in the neighborhoods we serve. We want work to be an experience that encourages you to be your best natural self as you develop your potential, and help others do the same. We hope to inspire you to love hospitality, so that you develop into a people-centered leader equipped with the business knowledge and self-confidence to make a difference in every aspect of your life. We believe that everybody matters, wants to make a difference, and that the experience of work can enrich people and contribute to their flourishing in life. That belief is embodied in our invitation and lived out in our values and mindsets. What's in it for you? • Opportunity for growth and leadership development, • Generous paid time off, • Free shift meals and employee discounts, • Robust health insurance package, some of which are 100% company paid, • 401(k) with an employer matching contribution, • Free & confidential Employee Assistance Program for Managers AND their families, including drastically reduced evaluations and free virtual therapy sessions, • 2-3+ years of previous GM experience in casual dining preferred, • 5+ years of full service restaurant management experience preferred, • Experience teaching and training staff Background checks required for management level positions only.

Job Description We are offering a $1000 Signing Bonus for this position* We are looking for highly motivated, professional technicians to join our Service Team. You are a fit for the BlueHat team if you are the go to technician where you work. You get called in when no one else can fix it. You are dedicated to learning new things, confident in what you know but not afraid to ask questions. You are not afraid of hard work, lead by example, and do not compromise on quality. Company Overview Bluehat Mechanical delivers HVAC and Refrigeration Service and Maintenance to commercial and industrial customers in the greater Raleigh NC area. Our combination of excellent technicians, a diverse skillset, and smart use of technology adds up to a great customer experience. We are a well managed local company looking for folks who want a career not a job, and are interested in the opportunities that come with working for a growing company. We are looking for highly experienced team players that share our core values (Teamwork, Hustle, Professionalism, Curiosity, and Taking Ownership). If you join our team you'll have work on all types commercial and industrial equipment, this includes: • Packaged and Split HVAC Systems, • VRF, • Chillers, • Boilers, • VAV Systems, • Manufacturing, • Cold Storage, • Distribution, • Healthcare, • Pharmaceutical, • Government BlueHat Mechanical is looking for Top Level Technicians with extensive experience in Commercial HVAC Service especially in commercial and industrial settings. The ideal candidate is not afraid of hard work, leads by example, and does not compromise on quality. Responsibilities and Duties • Diagnose and Repair Commercial HVAC Equipment. Including communicating with customer, service manager, documenting work in our systems, and presenting finished paperwork to customer., • Execute Preventive Maintenance Services. Perform contracted preventive maintenance using electronic checklists for tasking and equipment. Document deficiencies. Present findings and recommendations for repair or replacement to customers., • Replace Equipment. Help with specifying and bidding jobs to replace equipment, and lead replacement team on those jobs. Conduct the startup and train customers on the new equipment., • High School Diploma, • Post high school HVAC/R program, • 10+ Years of commercial HVAC/R service experience, • EPA 608 CFC Certification, • Clean driving record, • Ability to lift heavy object 50lbs and climb ladders, • Competitive pay ($40-50 per hour), • Easy On Call Schedule (1 week in every 6 weeks or more), • Regular Reviews, • Company Medical Insurance, • A Company Vehicle, • Dispatch from Home, • $500 yearly tool allowance, • Uniforms provided, • Company iPhone and iPad, • Ongoing Training, • Paid Vacation, • Tuition Reimbursement Powered by JazzHR CRpdxTW1y5

Job Description Hourly Managers, Smithfield's Chicken 'N Bar-B-Q! We are looking for experienced restaurant shift leaders who are motivated and are willing to work hard and lead by example! The ideal Smithfield's Hourly Manager or shift leader believes that a positive outlook and a friendly smile is contagious in the workplace and understands how that affects the entire restaurant, benefitting co-workers and customers alike. If interested in continued growth, we have plenty of opportunity as we continue to grow! Hourly Managers have flexible schedules & are generally full time with overtime if desired. Health benefits and paid time off too! This job offers great benefits and affords great potential for a long term career with our Company. Our hourly managers and shift leaders are tasked with leading and being a role model for our co-workers in all aspects from dress code and professional appearance to work ethic and attitude. Pay range is from $16 - $18/ hr. *Pay will depend on your availability to work during peak periods, your experience, and needs of the specific restaurant. **Overtime Hours available for Top performers Responsibilities: -- Effectively opening or closing restaurant by accomplishing prescribed tasks and ensuring customer satisfaction on your watch. -- Be well versed and very competent in all working positions in the restaurant -- Work harder than everyone else -- Ensures the delivery of high quality food and guest / customer experiences that exceed expectations -- Demonstrates and enforces operating policy and procedure and is responsible for store safety results -- Properly executes, enforces and manages food safety and sanitation requirements; seeks out and eliminates potential food safety violations and unsafe practices or conditions Requirements: -- Friendly and customer-oriented -- Must be able to lift 50 lbs and work prolonged periods on your feet -- Most Importantly: A good attitude, an open mind, and a Customer First mentality! You can visit our website at: to learn more about our Company.

Job Description NC Pre-K Lead Teacher UNION COUNTY COMMUNITY ACTION, INC. Work Locations- Hamlet, Richmond County, NC & Wadesboro. Anson County, NC Program- Head Start/NC PreK Reports to: Site Manager FLSA- Full-Time, Non- Exempt SUMMARY Responsible for maintaining a quality-learning environment in which each child achieves his/her highest level of social competence and intellectual growth needed for primary school, or other child development facilities. Instructs children in activities designed to promote social, physical, and intellectual growth needed for Head Start, plan and implement the educational plan, maintain accurate cumulative classroom records and implements Day Care Licensing requirements and Head Start Performance Standards in the Head Start Center by performing the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Primary • Directly responsible for all classroom activities., • Trains Assistant Teachers and classroom volunteers., • Plans and implements with Assistant Teacher daily programs and activities for children. Daily plans shall designate responsibilities of Teacher and Assistant Teacher., • Assesses each child with an appropriate assessment tool and writes individual objectives., • Follows IEP's written by the LEA for all diagnosed handicapped children., • Uses Teaching Strategies Gold software program to record and track individual child's progress, including anecdotal records., • Uses information from assessment and observation to identify children who may need special services and make proper referral., • Plans and implements, in cooperation with other staff member, parent-related activities., • Handles emergencies in classrooms., • Observes and completes a daily health check for children. Records findings and makes referral when needed., • Responsible for making classroom attractive and arranging functional learning centers., • Maintains records pertaining to classroom., • Participates in staff development activities and educational opportunities for staff and parent. This will include, but not be limited to CDA training if the teacher does not have a CDA credential., • Arrives and leaves at designated time., • Uses resource people to expand and enhance the learning activities in the classroom., • Physically supervises children in the classroom, in hallways, cafeteria, and outdoors. Assists children in restrooms if needed., • Conducts Parent/Teacher conferences at least twice each year., • Provides sufficient time daily for children to play outdoors., • Provides opportunities for parents to enhance their child observation skills., • Attends parent meetings and serve in a support role for parents. EDUCATION AND EARLY CHILDHOOD DEVELOPMENT Ensures that the education environment is developmentally and linguistically appropriate, recognizing that children have individual rates of development as well as individual interests, temperaments, cultural backgrounds, and learning styles. Ensures that the education environment supports the development of all children’s social and emotional development, cognitive, language skills, and physical skills. Provides a program of services for infants and toddlers, which encourages the development of a secure relationship between children and their teacher and supports their social and emotional development and physical development. Implements a curriculum that recognizes the need for individualized activities, integrates the educational aspects of all program areas, helps to develop children’s facility in social relationships, enhances each child’s understanding of self, and provides for the development of cognitive skills. Involves parents in the development of the program’s curriculum and approach to child development and education and participates in staff-parent conferences and home visits. Encourages parents to observe and participate in their children's learning experiences in the Head Start Program. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor’s degree (B.A.) in Early Child Development or equivalent from a four-year college or university; North Carolina State BK-Teacher’s Certification, and one to two years’ related experience and/or training. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. OTHER QUALIFICATIONS Employee must pass an annual physical, TB screening, and submit to random drug screenings. OTHER SKILLS AND ABILITIES Incumbent must demonstrate a working knowledge of the desktop computer, related software, printer, copier, fax, and phone. CERTIFICATES, LICENSES, REGISTRATIONS Incumbent must have a Child Care Credential II, & I (EDU 119) and maintain a valid state issued driver’s license and have current certification for CPR and First Aid. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate. SPECIFICATION The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Equal Opportunity Employer Union County Community Action, Inc. (UCCA) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Union County Community Action, Inc. (UCCA) complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Union County Community Action, Inc. (UCCA) expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Union County Community Action, Inc. (UCCA)’s employees to perform their job duties may result in discipline up to and including discharge. Powered by JazzHR aFRfcUll34

Job Description Job Title: HVAC Service Technician Status: Full Time, Non-Exempt (Eligible for overtime) Reports To: Service Manager or Manager of Technical Operations Work Schedule: Monday – Friday- based on customer needs Position Purpose: The primary purpose of the HVAC Service Technician is to provide preventative maintenance, start-up, warranty, and repair services on light commercial and industrial air conditioning equipment. Strong emphasis on customer service. This position may occasionally involve after hour call outs in order to provide emergency repairs. Hoffman Mechanical Solutions, Inc. is a company focused on being #1 in the HVAC industry in providing the most innovative HVAC solutions through superior design and customer service. HVAC Service Technician Essential Duties and Responsibilities: • Service a variety of HVAC products and equipment and ensure customer satisfaction., • Read and understand blueprints, equipment manuals, and engineering specifications in order to properly diagnose and repair units., • Use a variety of hand-tools and specialty equipment typical of the commercial HVAC Service trade., • Identify, analyze, diagnose, and repair systems and products at customer’s location., • Survey customer site for properly operating equipment and report any deficiencies found. Provide sales leads to internal associates as necessary., • Perform preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers., • Prepare in advance for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating various trades for on-site work., • Diagnose/troubleshoot inoperable equipment and develop action plan for repairs and problem resolution., • Determine replacement parts required, secure materials, and complete repairs on a timely basis. Return any non-used or refundable parts for credit., • Interact face to face with customers to ensure proper and accurate communications exist., • Document all work performed by accurately completing field service reports, equipment log sheets, etc., • Complete and submit all required paperwork on a timely basis., • Operate and be diligent in properly caring for and maintaining a company vehicle., • Provide technical support to customers., • Flexible to work overtime/weekends as necessary in order to meet customer requirements., • Limited travel required but may include occasional overnight stays., • Stay informed on industry news and trends, products, services, competitors and relevant information about existing and emerging technologies, and the latest product-line developments. Attend company training seminars to become familiar with product lines., • Conduct oneself in a professional manner as a positive representative of the company both to the customer and public. Knowledge / Experience / Critical Skills • Education/Experience – Associate’s Degree or equivalent from a Technical / Trade School with a certificate in Heating, Ventilation, and Air Conditioning., • Minimum of Three (3) years related experience preferred., • Operational knowledge of computers and Microsoft Office software preferred., • Ability to read, comprehend, and write simple instructions and short correspondence. Ability to effectively present information in one-on-one and small group situations., • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals. Ability to compute rate, ratio, and percentages. Ability to understand data presented in a graphical format such as pie charts, bar graphs, etc., • Ability to recognize problems and develop the most cost effective solution. Ability to collect data, establish facts, and draw valid conclusions., • Must pass pre-hire requirements including background check, motor vehicle report, and drug screening., • Must possess valid drivers’ license., • Must possess EPA mandated card for safe refrigerant handling. Universal certification preferred. Physical Demands • In order to properly perform the duties of this job, the employee is regularly required to stand, use hands in order to finger/grasp/handle/feel, talk, and hear. The employee frequently is required to walk, reach, stoop, kneel, crouch, and/or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. This positions requires close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman Mechanical Solutions, Inc. No phone calls or drop-ins, please. EEO Employer/Vets/Disabled