IT Hardware Asset Management - Analyst 1 (268335)
hace 5 días
Seattle
Job Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: IT Hardware Asset Management - Analyst 1 Location: Seattle, WA 98101 (Onsite) Duration: 06 Months (Estimated Start Date: 09/22/2025) PR Range: $27/hr - $30/hr on W2 Job Description: IT Hardware Asset Analysts leverage communication, technical, and analytical skill sets to identify, deliver, maintain, and optimize scalable solutions and value to the customer. Always curious, Analysts understand how processes and technology changes fit into the company strategy. Success is measured through a variety of methods, including process improvement, effective use of technology products, metrics/data-driven decision making, speed to delivery/resolution, and overall customer service provided to the end user. Hardware Analysts will support/use various technology platforms, including PC/Mac desktops, laptops, retail selling devices, and mobile devices. Key Responsibilities: • General knowledge and understanding of IT hardware, peripherals, and specifications, including: desktops, laptops, mobile devices, shared devices, printers, and retail selling devices., • Analyzes device options to meet the needs of the business, including tech compatibility, • Process customer requests for new device orders, break-fix, or replacements per existing policy and guidance, • Supports accurate device inventory and organization for all devices across multiple locations, • Prioritizes and drives tasks that support program scope, measuring ongoing effectiveness, • Awareness of industry practices, strategies, and processes within retail and technology, • Provides amazing experiences for both internal and external customers by identifying needs and striving to meet them, • Follows through on commitments and obligations and uses company resources wisely, • Understands overall business objectives and priorities, and how efforts align, • Remains creative and open to new ideas, • Collaborates, influences, and builds consensus through constructive relationships and effective listening, • Solves problems by incorporating data into decision-making, • Focuses on solutions and identifies and removes barriers to problem-solving, • 1-year Analyst, Financial Analyst, Logistics, or Technician experience, • BA/BS degree or equivalent work experience, • Prior experience with ServiceNow ITSM is a plus, • Microsoft Office suite expertise ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.