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The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Senior Customer Success Manager. Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. As a Senior CSM, you will take ownership of our most complex accounts, bring a higher level of strategic thinking to client engagements, and play an active role in shaping how the CS team operates and grows. * Own customer outcomes for a portfolio of accounts, including our most complex and high-value clients, ensuring they clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders — including senior leaders — across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Maintain clear account plans and engagement strategies, with a longer-term view on retention and growth * Drive portfolio-level strategy, prioritizing efforts across accounts based on risk, value, and growth potential * Lead Executive Business Reviews (EBRs) focused on demonstrating ROI and aligning long-term success * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Apply a consultative approach to help clients connect platform capabilities to their broader operational goals * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Navigate complex customer scenarios, including multi-stakeholder environments and at-risk accounts * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as a senior voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Lead cross-functional efforts to resolve complex challenges and improve the overall customer experience * Act as the internal quarterback for high-impact accounts, ensuring alignment across teams * Help develop and refine CS processes, playbooks, and best practices as the team scales * Mentor and support other CSMs, sharing best practices and elevating team performance * Maintain accurate account data, notes, and activity tracking in CRM * Meet KPIs related to engagement, retention, and growth * Identify and drive improvements to Customer Success processes, tools and playbooks to support scale * Travel on-site to meet with clients * Support evolving initiatives as the company grows * Other duties as assigned by management * 5-7 years of Customer Success, Account Management, or client-facing consulting experience, preferably within a B2B SaaS environment * Proven experience managing complex accounts with multiple stakeholders, including engagement at the executive level * Experience working with healthcare customers or within healthcare operations strongly preferred * Demonstrated ability to drive measurable customer outcomes: retention, adoption, and expansion * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented and consultative mindset * Comfortable contributing to team-level initiatives, sharing best practices, and helping elevate those around you * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) What We’re Looking For - Our Surgimate Values * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

FOIA Disclosure Product Manager Employment Type: Full-Time, Experienced Department: Information Technology CGS is seeking a FOIA Disclosure Product Manager to join our team supporting the IT mission of a large federal agency. This position will allow candidates to demonstrate expertise in performing product management and product marketing tasks. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: • Drive the SecureRelease product and business-planning process across cross-functional teams of the company, • Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective, • Assess current competitor offerings, seeking opportunities for differentiation, • Analyze product requirements and develop appropriate programs to ensure they’re successfully achieved, • Develop, implement, and maintain production timelines across multiple departments, • Drive the execution of the SecureRelease product, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch, • Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams, • Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI, • Analyze market data to develop sales strategies, and define product objectives for effective marketing communications plans, • Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization, • Develop product positioning and messaging that differentiates Deloitte and its features across primary market segments, • Manage and deliver Release Notes, • Schedule walkthroughs, • Manage client notifications, • Schedule product deployment, • Manage the feature requests queue and priorities Qualifications: • Bachelor’s degree in product design or engineering, • Strong experience in a dynamic product management role, • Proven experience overseeing all elements of the product development lifecycle, • Highly effective cross-functional team management, • Previous experience delivering finely-tuned product marketing strategies, • Exceptional writing and editing skills combined with strong presentation and public speaking skills Ideally, you will also have: • Master’s degree in product design or engineering, • Previous software and web development experience, • Proven experience working as a product developer in a non-managerial role Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. • Health, Dental, and Vision, • Life Insurance, • 401k, • Flexible Spending Account (Health, Dependent Care, and Commuter), • Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: ___ or contact: Email: ___sklfsd #CJ$116,480 - $158,080 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Valdera At Valdera, we are empowering the world’s most innovative manufacturers to bring their ideas to life by transforming how they source materials. We are an AI-native sourcing platform that digitizes the complex chemical and raw material supply chain, making it effortless for companies to discover suppliers, qualify materials, and build resilient supply chains at scale.We are a fast-growing team backed by top-tier investors, serving Fortune 500 industrial manufacturers, CPG brands, pharmaceutical companies, and chemical majors. Our culture is built for ambitious, "get-it-done" individuals who thrive in high-performance environments and want to see the direct impact of their work on the global physical economy. About the Role We are looking for an experienced Customer Success Manager to support and grow our enterprise customer base across Europe. In this role, you will be responsible for ensuring customers realize measurable value from Valdera’s platform, driving retention, expansion, and long-term partnerships. You will act as a strategic partner to procurement leaders and supply chain executives, helping them modernize their sourcing operations through Valdera’s cutting-edge technology. This is a high-impact, hands-on role for an individual who takes full ownership of customer outcomes, combines strong client management skills with analytical rigor, and understands how enterprise SaaS is adopted and scaled inside large organizations. • Own Customer Outcomes: Own a portfolio of enterprise customers end-to-end, driving onboarding, adoption, retention, expansion, and measurable business impact., • Stakeholder Engagement: Lead day-to-day relationships with customer owners and functional leads, aligning teams around execution, adoption, and delivery of outcomes., • Value Realization: Translate platform usage into quantifiable outcomes such as cost savings, risk reduction, and supply chain resilience., • Operating Model Development: Build and refine scalable processes, playbooks, and customer-facing materials to accelerate adoption and strengthen execution., • Cross-Functional Execution: Partner closely with Sales, Product, and Engineering to resolve issues, advocate for customer needs, and improve the product experience., • 5–10 years of total professional experience., • Customer Success & SaaS Account Leadership: 3–5+ years managing enterprise SaaS accounts, with responsibility for onboarding, driving adoption, managing renewals, and delivering measurable business outcomes., • Language Skills: English - Native or professional fluency is required., • Location: Remote within North America, • Highly Desirable: Experience in the Chemicals, Manufacturing, or Supply Chain/Procurement sectors. You understand the language of BOMs, RFQs, and raw material sourcing., • Additional Experience: Experience with transformation and value-creation initiatives with hands-on ownership of client outcomes., • Enterprise DNA: You are comfortable operating within multi-stakeholder organizations, leading change management programs, and maintaining execution momentum., • Intellectual Curiosity: You genuinely want to understand how things are made and the chemistry behind the products we use every day., • High Agency: You don’t wait for a playbook; you see a problem and you solve it. You are comfortable working with ambiguity in a high-growth startup environment., • Relationship-Driven: You build trusted relationships by helping customers succeed, as an organization and as individuals., • Builder Mentality: You love building a business and shaping processes, you don’t wait for it to show up., • Ownership: You will play a key role in shaping our Customer Success organization and its operating model., • Impact: We are not just optimizing clicks; we are fixing the physical supply chain that the world relies on.

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Gallagher is a leading global insurance brokerage that prides itself on delivering more than insurance expertise. Our teams provide the highest level of service, tailored solutions, and forward-thinking risk management strategies that truly set us apart. With a culture based on integrity, collaboration, and technical excellence, we are proud to offer our clients, and our employees, the very best in the insurance industry. As part of the Gallagher team, you will be delivering more than policies; you will provide proactive risk management consulting, innovative solutions, and an unmatched level of client service. Our Benefits Team in Denver, CO is seeking a Senior Employee Benefits Account Manager to provide exceptional service to a diverse book of business of middle to large market groups! The Senior Account Manager is responsible for providing comprehensive account support to a client or group of clients in partnership with the Account Executive. The Senior Account Manager has strong product knowledge and is familiar with products offered by carriers. In addition, the Senior Account Manager acts as a mentor and leader for more junior team members. Over time, the autonomy of the Senior Account Manager should increase as advanced knowledge and proficiency develops. How you'll make an impact • Client Support, • First point of contact on accounts; supports in delivering service to book of business., • Provides renewal and proposal presentations for delivery to clients including regulatory information for compliance and enrollment guidelines., • Guides clients through the renewal process, which may include requesting renewal exposures, submitting requests to carriers based on renewal timetable., • Account Management, • Reviews and supports in enrollment, benchmarking, financial and utilization data based on financial review standards., • Identifies opportunities for adding other lines of coverage or services., • Processes or oversees process of change request, certificates of insurance, account summaries, proposals, policies, and account balance status as needed., • Insurance Expertise, • Maintains relationships with internal and external business partners and carriers., • Responsible for analyzing market trends and advising clients on changes to policies., • May be responsible for assisting Producers with marketing campaigns, • Seeks opportunities to increase knowledge of insurance contracts, carrier underwriting guidelines, and coverage options., • Leadership, • Provides mentoring and guidance to junior team members, such as Account Coordinators. Required: • Life and Health Producer's License., • Ability to travel up to 25% of the time., • Proficiency in Microsoft Office., • Appropriate licensing as required. Preferred: • Group Benefits Insurance knowledge and managing client relationships., • Self-funded group arrangements., • Solid financial acumen. Behaviors: • Proficient in using technology as a tool to maximize productivity and quality., • Strong written and verbal communication skills., • Strong presentation skills., • Comfortably engages others in consultative discussion., • Effectively manages/balances multiple and sometimes competing priorities., • Works in a self-directed manner. #LI-Hybrid Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Gallagher is a leading global insurance brokerage that prides itself on delivering more than insurance expertise. Our teams provide the highest level of service, tailored solutions, and forward-thinking risk management strategies that truly set us apart. With a culture based on integrity, collaboration, and technical excellence, we are proud to offer our clients, and our employees, the very best in the insurance industry. As part of the Gallagher team, you will be delivering more than policies; you will provide proactive risk management consulting, innovative solutions, and an unmatched level of client service. Our Benefits Team in Denver, CO is seeking a Senior Employee Benefits Account Manager to provide exceptional service to a diverse book of business of middle to large market groups! The Senior Account Manager is responsible for providing comprehensive account support to a client or group of clients in partnership with the Account Executive. The Senior Account Manager has strong product knowledge and is familiar with products offered by carriers. In addition, the Senior Account Manager acts as a mentor and leader for more junior team members. Over time, the autonomy of the Senior Account Manager should increase as advanced knowledge and proficiency develops. How you'll make an impact • Client Support, • First point of contact on accounts; supports in delivering service to book of business., • Provides renewal and proposal presentations for delivery to clients including regulatory information for compliance and enrollment guidelines., • Guides clients through the renewal process, which may include requesting renewal exposures, submitting requests to carriers based on renewal timetable., • Account Management, • Reviews and supports in enrollment, benchmarking, financial and utilization data based on financial review standards., • Identifies opportunities for adding other lines of coverage or services., • Processes or oversees process of change request, certificates of insurance, account summaries, proposals, policies, and account balance status as needed., • Insurance Expertise, • Maintains relationships with internal and external business partners and carriers., • Responsible for analyzing market trends and advising clients on changes to policies., • May be responsible for assisting Producers with marketing campaigns, • Seeks opportunities to increase knowledge of insurance contracts, carrier underwriting guidelines, and coverage options., • Leadership, • Provides mentoring and guidance to junior team members, such as Account Coordinators., • Life and Health Producer's License., • Ability to travel up to 25% of the time., • Proficiency in Microsoft Office., • Group Benefits Insurance knowledge and managing client relationships., • Self-funded group arrangements., • Proficient in using technology as a tool to maximize productivity and quality., • Strong written and verbal communication skills., • Strong presentation skills., • Comfortably engages others in consultative discussion., • Effectively manages/balances multiple and sometimes competing priorities. We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Title: Enterprise Supply Chain Manager Belong. Connect. Grow. with KBR! KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security. Why Join Us? * Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions. * Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace. * Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense. This is a contingent position based upon contract award. KBR is seeking a highly motivated and career-oriented Enterprise Supply Chain Manager to join our team supporting a government client in Aurora, Colorado. Key Responsibilities: * Monitor, revise, and implement ongoing updates in safety regulations, laws and reporting requirements * Serve as the cross-site Supply Chain Manager and be responsible for all aspects of the enterprise supply chain. Direct, coordinate and manage the work teams associated with the supply chain functions including, but not limited to, loading dock management, supply management, warehouse management, vehicle management, transportation management, property management, procurement management, and copier maintenance * Responsible for notifying site logistics GPOC’s on significant logistics events * Act as the central point of contact for CLIN Manager, COTR and/or GPOC for logistics related work * Responsible for managing both the O&M logistical operations and mission logistics operations * Exercise quality control and standardize best practices to ensure consistent performance * Provide sufficient information to calculate the costs of services Qualifications Required: * Clearance Requirement: TS/SCI with polygraph * Bachelor’s degree in Supply Chain, Logistics or similar * Minimum of seven (7) years’ experience managing projects of similar size, scope, and complexity * Minimum of two (2) consecutive years of supervisory experience in logistics operations or Supply Chain operations * Demonstrated experience implementing process improvement models * Demonstrated experience in warehousing, managing procurement programs, and logistical functions * Demonstrated track record in managing accountable property * Personnel management experience with excellent oral and written communication skills. * Familiarity and willingness to manage a 24/7/365 operational environment * Highly effective organizational, interpersonal, communication, and group leadership skills * Ability to reliably operate in a complex and changing environment, demonstrating solid independent judgment * Ability to interpret, capture, and manage customer requirements and expectations Basic Compensation: $94,100 - $125,400 This range is for CO area only. The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity. Additional Compensation: KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance. Ready to Make a Difference? If you’re excited about making a significant impact in the field of space defense and working on projects that matter, we encourage you to apply and join our team at KBR. Let's shape the future together. KBR Benefits KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Job Description Blue Sky Plumbing, Heating, Cooling & Electric is a 4th generation family-owned business that believes our company is only as strong as our reputation. We believe our greatest strength is our team members and caring for them the same as family is what separates us from the competition. This guiding principle has earned trust inside and outside of Blue Sky and kept clients coming back for generations. We back our team with a generous benefits package, career development opportunities and many other amazing perks. We are a growing company and if you share these same values then you may be the “perfect fit” for our team. Summary: Primarily responsible for the installation of a variety of residential and light commercial equipment including, air conditioning, ductless mini-splits, heat pumps, furnaces, fan coils, rooftop units, economizers, evaporative coolers and humidifiers. Essential Job Duties and Responsibilities: • Be on time and alert for assigned shift and work the entire shift as scheduled., • Responsible for time management of jobs scheduled each day., • Check in with the client at the beginning and end of each job., • Obtain client signature prior to completing any work as well as after the work is completed., • Selling of additional system components and the applications of change orders as needed., • Turn in checks, or cash at the earliest convenience for processing., • Respond to all office communications in a timely manner., • Check in as needed to ensure the install coordinator and/or field supervisor are aware of your status., • Consult field supervisor or coordinator in times of uncertainty., • Ability to communicate with customers in a clear, confident manner throughout the entire project so that they are aware of what is going on inside their home/business., • Ability to adjust your communications to provide the best customer experience possible., • Ability to create detailed job notes in the customer’s account for future reference., • Ability to both teach and learn by sharing thoughts/experiences with your coworkers in meetings and in one-to-one interaction., • Ability to work with and mentor apprentices to aid in the growth of their career., • Willingness to try new ideas and recommend process improvements to your manager with the objective of improving efficiency/effectiveness., • The ability to maintain a clean and organized workspace both in a customer’s property and your company vehicle., • Maintain a professional and presentable appearance in accordance with company standards, as this role involves regular interaction with clients, customers, or the public., • Maintain assigned truck, including gas, checking oil levels, and ensuring regular preventative maintenance is performed. Inform fleet manager of any issues that arise with the vehicle in a timely manner. Maintains inventory of parts, supplies, and tools in assigned vehicle needed to perform work. Obtain parts, supplies, and tools from inventory or request ordering from Purchasing., • Must understand current company policies and abide by such policies., • Must consider safety one’s primary job, both for personal, co‑worker and public benefit, and must have general knowledge of safe working practices and of MO‑OSHA requirements. Requirements • Candidate must have a minimum of 3 years of experience., • EPA Certification, • Pass a drug test & background check., • Must understand English in a competent manner in order to clearly communicate questions, instructions or safety concerns to coworkers and supervisor., • A valid driver’s license and clean MVR., • Ability to perform multiple technical tasks to include operating equipment, adhering to safety practices, and planning/managing difficult tasks., • Local building codes and safety regulations., • Good mechanical aptitude and problem-solving skills., • Basic math and measurement skills., • Ability to follow instructions and work well as part of a team., • Physical fitness and the ability to work in various conditions, including tight spaces, heights and hot and cold temperatures., • Strong work ethic, reliability, and punctuality., • Pay Range $34-72/hr, • Three Kaiser Medical Plans to select from with a 100% Company Paid Option, • Dental & Vision Insurance, • Voluntary Life Insurance & Accident Coverage options, • Company Paid Short Term Disability, Long Term Disability & Basic Life, • Employee Assistance Programs, • 401K Plan with 3% Company Match, • Paid Vacation & Paid Sick Time, • Maternity & Paternity Pay, • Bereavement Pay, • Company Paid Gym Membership, Costco Membership & Chiropractic Care, • Company Paid Uniforms Provided, • Tool Account Program

Job DescriptionSalary: $50,000 - $70,000 Depending on Experience At J.R. & Co., Inc., we're not just building roofswe're building careers.Established in 1986 and proudly veteran-owned, we're an energetic, optimistic, and family-oriented construction company based in Kansas City, MO. While roofing is our specialty, our services span everything from sheet metal and solar panel installation to rooftop maintenance and disaster relief. With a reputation for excellence in workmanship and customer service, weve earned recognition from top industry manufacturers and an A+ rating from the BBB. If you're looking for a place to grow, thrive, and make a real impact while working in a safety-focused, supportive environment, J.R. & Co., Inc. is the place for you. Join our team today and help us build something great! Job Title:Roofing Service Technician Start Date:Immediately Salary Range:$50,000-$70,000 DOE Position Overview:Thisposition is responsible for efficiently performing various types of roofing installations utilizing safe work practices as well as overall work performance, quality, and job site safety of crew members. Additionally, the Roofing Service Technician & Account Manager is responsible for assessing JR&CO client needs, following up with the sales and management on leads while meeting assigned goals. Essential Job Functions: • Assess potential customers roofing needs in a professional manner, • Manage service assignments and customer expectations, • Drive sales opportunities from incoming leads and generate new lead sources., • Engage potential customers by offering roof inspections, inquiring about building maintenance, and dispersing JR & Comarketing materials, • Communicate with sales and management personnel about sales opportunities, • Coordinate and communicate service repair schedule adjustments to customers and management, • Clean, maintain, and stock assigned work vehicles, • Ensure all necessary materials are stocked in the warehouse, • Aid in inventory control, • Organize and schedule with multiple clients and job scopes, • Communicate with sales and management about job status and updates, • Clock hours for service jobs, • Accurately complete and log jobs in Buildertrend, • Complete work orders and submit the orders for payment, • Perform smaller repairs sold Required Skills and Abilities: • Vast knowledge of roofing applications, systems, and repair methods., • Excellent customer relations skills for service and potential sales, • Ability to assess potential customers roofing needs in a professional manner, • Valid Drivers License (MO Class E/IA Class C or equivalent), • Deadline oriented, • OSHA 10 certified, • Ability to work independently and follow instructions with minimal need for direction and oversight, • Ability to obtain security clearance on military job sites, • Demonstrated time management and organizational skills, • Detail-oriented, • Embody and model JR&Covalues ofFamily Culture, JR Attitude (humility, teachable), Extreme Ownership, Grow or Die (growth mindset, motivated, innovative), • Always represent JR&Coin a positive manner, • Must demonstrate respect to customers, supervisors, and team members, communicating all concerns in a professional manner and always adhering to standards of conduct and company policies Minimum Education and Experience: • High School Diploma or GED, • 2-4 years of experience in roofing (preferred), • Experience working with metal roofing, coping, and the above, listed materials Work Environment/Physical Requirements: • Pass initial drug test and participate in random drug test program, • Willing to travel, • Ability to perform elevated work (work on rooftops, heights), • Frequently lift and carry 50lbs or greater, • Frequent bending, kneeling, walking, • Outdoor environment in all types of weather (8+ hours per day), • Overtime and weekend work Compensation Package: • Weekly pay, • Phone stipend, • Participation in an employee bonus program Benefits: • Health insurance, • Telehealth, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off, • 401(k), • 401(k) matching, • Fringe Benefit sub-plan (where applicable), • Paid Parental Leave Ability to Relocate: • Denver, CO --Local Applicants or required to relocate before starting work J.R. & Co., Inc. is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. JR & Co. Inc. participates in E-Verify. To learn more visit . All individuals who accept an offer of employment are required to complete a pre-employment drug screening and background check.

Job Description Blue Sky Plumbing, Heating, Cooling & Electric is a 4th generation family-owned business that believes our company is only as strong as our reputation. We believe our greatest strength is our team members and caring for them the same as family is what separates us from the competition. This guiding principle has earned trust inside and outside of Blue Sky and kept clients coming back for generations. We back our team with a generous benefits package, career development opportunities and many other amazing perks. We are a growing company and if you share these same values then you may be the “perfect fit” for our team. Summary: Primarily responsible for troubleshooting, maintaining and repairing a variety of residential and light commercial equipment including, air conditioning, ductless mini-splits, heat pumps, furnaces, fan coils, rooftop units, economizers, evaporative coolers and humidifiers. Essential Job Duties and Responsibilities: • Be on time and alert for assigned shift and work entire shift as scheduled., • Responsible for time management of jobs scheduled each day., • Check in with the client at the beginning and end of each task to make sure they are aware of everything going on throughout the entire visit., • Obtain client signature prior to completing any work as well as after the work is completed., • Turn in checks, or cash at the earliest convenience for processing., • Ensure all materials used for each task are properly inputted into Service Titan., • Respond to all office communications in a timely manner., • Check in as needed to ensure office dispatcher and/or field supervisor are aware of your status., • Secure parts and tools needed throughout the day for various jobs as required., • Consult field supervisor or dispatcher in times of uncertainty., • Ability to communicate with customers in a clear, confident manner throughout the entire service so that they are aware of what is going on inside their home/business., • Ability to adjust your communications to provide the best customer experience possible., • Ability to create detailed job notes in the customer’s account for future reference., • Ability to both teach and learn by sharing thoughts/experiences with your coworkers in meetings and in one-to-one interaction., • Willingness to try new ideas and recommend process improvements to your manager with the objective of improving efficiency/effectiveness., • The ability to maintain a clean and organized workspace both in a customer’s property and your company vehicle., • Maintain a professional and presentable appearance in accordance with company standards, as this role involves regular interaction with clients, customers, or the public., • Maintain assigned truck, including gas, checking oil levels, and ensuring regular preventative maintenance is performed. Inform fleet manager of any issues that arise with the vehicle in a timely manner. Maintains inventory of parts, supplies, and tools in assigned vehicle needed to perform work. Obtain parts, supplies, and tools from inventory or request ordering from Purchasing., • Must understand current company policies and abide by such policies., • Must consider safety one’s primary job, both for personal, co‑worker and public benefit, and must have general knowledge of safe working practices and of MO‑OSHA requirements. Requirements • Candidate must have a minimum of 3 years of experience., • EPA Certification, • Pass a drug test & background check., • Must understand English in a competent manner in order to clearly communicate questions, instructions or safety concerns to coworkers and supervisor., • A valid driver’s license and clean MVR., • Ability to perform multiple technical tasks to include operating equipment, adhering to safety practices, and planning/managing difficult tasks., • Local building codes and safety regulations., • Good mechanical aptitude and problem-solving skills., • Basic math and measurement skills., • Ability to follow instructions and work well as part of a team., • Physical fitness and the ability to work in various conditions, including tight spaces, heights and hot and cold temperatures., • Strong work ethic, reliability, and punctuality., • Pay Range $34-72/hr, • $7,500 Sign-On Bonus, • Three Kaiser Medical Plans to select from with a 100% Company Paid Option, • Dental & Vision Insurance, • Voluntary Life Insurance & Accident Coverage options, • Company Paid Short Term Disability, Long Term Disability & Basic Life, • Employee Assistance Programs, • 401K Plan with 3% Company Match, • Paid Vacation & Paid Sick Time, • Maternity & Paternity Pay, • Bereavement Pay, • Company Paid Gym Membership, Costco Membership & Chiropractic Care, • Company Paid Uniforms Provided, • Tool Account Program

The Client Success Manager (CSM) owns the commercial and relationship outcomes for a portfolio of existing NuView IT customers. This is an internal sales role responsible for retention, renewals, expansion, and ensuring clients receive consistent, high-quality experience across managed services, cybersecurity, and professional services. The CSM serves as the primary business point of contact, translating client needs into clear scopes, quotes, and execution plans in partnership with Service Delivery and Engineering. Salary Range: $80k- $90k Role and Key Responsibilities: Own Client Relationships & Satisfaction • Act as the primary business contact for assigned accounts, • Run structured client check-ins (QBRs/EBRs as appropriate), • Maintain clear renewal calendar and contract hygiene, • Identify at-risk accounts early; coordinate retention plans with Services leadership, • Identify expansion opportunities (security, compliance, infrastructure, cloud, endpoint, backup, etc.), • Coordinate discovery with engineering/solution architecture, • Route out-of-scope requests through the standard pro services process, • Partner with Engineering/Solution Architecture to scope and estimate, • Quote and obtain client approval (T&M default) before execution, • Maintain clean account data: contacts, billing terms, contract dates, price changes, and service scope, • Coordinate pricing adjustments, true-ups, co-terms, and amendments, • Surface recurring issues/themes (service friction, product gaps, process breakdowns), • Partner with Service Delivery on corrective actions and client communications, • English native speaker (Required) Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance, • Work from home

Description: Our client is a fast-growing tech start-up that is revolutionizing the way travelers stay connected to the internet abroad. With a diverse team of over 350 professionals, they are helping millions of travelers stay connected across more than 180 destinations worldwide. As part of global expansion, they are seeking a motivated Account Manager to manage and grow relationships with their carrier partners. Role Overview: As a Business Developer, you will be in charge of leading the carrier business development in Latam, Africa and Middle East carrier partnerships mainly. The objective of this role is to achieve new innovative contracts with new Mobile Carrier Operators across the world under complex enterprise sales (partnerships) negotiation. You will help strengthen their global eSIM network and collaborate with internal teams to optimize these relationships. Responsibilities: • Strategic Partnership Development:Leverage your strong knowledge of eSIM and GSMA-related technologies to proactively investigate market trends, identify new telco carriers and partners, and onboard them to enhance their product offerings in line with the approved carrier relations strategy of improving their product offerings based on approved carrier relations strategy., • Contract & Agreement Execution:Lead and oversee contract negotiations to optimize pricing, service features, and technology integrations., • Operational Coordination:Collaborate with internal teams to implement and maintain carrier agreements efficiently., • Market & Performance Analysis:Continuously review and prioritize incoming feature integrations with telco carriers, and constantly look for improvement in the current product/supplier portfolio., • Minimum of 3+ years experience in account management, business development, or carrier relations within the telecommunications industry ideally in the eSIM business, • Strong negotiation skills and proven experience in contract management with international mobile carriers., • Deep understanding of MNO, MVNO, and MVNE business models., • Experience analyzing business performance metrics and driving strategic initiatives., • Fluent in English (C1 level required); additional languages are a plus., • Experience working in fast-paced, global, and multicultural environments., • Previous experience working with mobile carriers or telecom providers., • Knowledge of eSIM and GSMA technologies., • Competitive salary with an annual performance bonus., • 20 days of paid time off., • XXXX annual training budget for professional development., • Flexible work environment (hybrid/remote options available)., • Work with a global team in a fast-growing technology company., • Career development opportunities in an international and innovative setting. Liquid error: undefined method `public_fields' for nil:NilClass

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for an experienced Principal Product Manager to lead strategy for one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. As a Principal Product Manager at Bellese, you are a recognized authority in product management, agile delivery, and digital services — setting long-term vision, shaping strategy in partnership with executive stakeholders, and translating high-level goals into roadmaps that drive meaningful outcomes for clients and the communities they serve. You have a deep understanding of the contracting landscape, including how policy, compliance, and procurement shape product decisions. You lead by example rather than authority, mentoring product staff, driving cross-team collaboration, and representing Bellese's product philosophy with clients and the broader civic tech community. Beyond contract delivery, you are a business leader — identifying opportunities for organic growth within your program, supporting company-wide business development initiatives, and partnering with the Product Director to continuously elevate the product management practice. The ideal candidate brings a rare blend of strategic depth, collaborative instinct, and civic purpose. You thrive in the ambiguity of consulting and bring a systems-thinking mindset to every challenge - finding opportunity in every engagement to challenge the status quo and leave things better than you found them. You are equally comfortable in executive conversations and cross-functional team workshops, with a proven ability to align stakeholders toward a shared vision — always with the user at the center. You bring at least 3 years of experience at the Principal level or equivalent and a strong command of horizon three strategy; this is not a delivery role. Experience in the public sector, federal consulting, or a highly regulated industry is a strong plus, as is a background in digital healthcare technology and a passion for mentoring others. If you're driven to shape how technology and policy work together to advance digital services, Bellese is the right place for you. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. 3+ years operating at the Principal or equivalent senior IC level in a Product Management role * Bachelor’s degree or equivalent professional experience * Exceptional command of written and verbal English, with the ability to translate complex technical and policy concepts for diverse audiences * Deep understanding of the consulting mindset working with executive partners and stakeholders * Demonstrated habit of staying current with emerging industry trends, technologies, and methodologies — with the ability to form and articulate informed, evidence-based opinions on how they apply to product strategy, client outcomes, and long-term platform direction * Demonstrated experience owning long-term product vision and strategy across a portfolio of products or complex, multi-team programs * Strong command of modern product management practices including user-centered design, agile delivery, and continuous discovery * Track record of mentoring and elevating less experienced product practitioners * Proven ability to influence and align executive stakeholders, clients, and cross-functional delivery teams without formal authority * Experience contributing to business development efforts including proposals, client relationships, or practice growth initiatives * Familiarity with healthcare data standards, regulations, and systems — such as CMS programs, FHIR, eCQMs, or value-based care initiatives * Prior professional services, government, or federal consulting experience * Familiarity with procurement and contracting processes in the public sector or a highly regulated industry * Experience working directly with CMS, HHS, or similar federal health agencies * Familiarity with ATO processes, FedRAMP, or other federal compliance frameworks * Experience with quality reporting, payment models, or public-facing healthcare transparency programs * 2+ years working on a remote team, preferably in a leadership position $160,200 - $191,700 a yearThe Salary range for Principal Product manager is $160,200 to $191,700The Salary range for Principal Product manager is $160,200 to $191,700 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Remote Working Hours: US Central Time (8:30 AM – 5:30 PM CST) Salary: $3,500 – $4,500/month base + performance bonuses (OTE ~$5,000+/month) Cavenaugh is a fast-growing lead generation marketing agency helping home service businesses scale their revenue through digital marketing. Our core services include: • Facebook Advertising, • Google Ads, • SEO, • Website Design, • Electricians, • Roofers, • Plumbers, • HVAC companies, • Serve as the main point of contact for client accounts, • Conduct weekly or bi-weekly strategy calls with clients, • Maintain proactive communication via calls, messaging, and updates, • Ensure clients clearly understand campaign performance and results, • Analyze marketing performance across:, • Facebook Ads, • Google Ads, • SEO, • Translate marketing data into clear, actionable insights for clients, • Provide strategic recommendations to improve campaign performance, • Own client satisfaction, retention, and relationship growth, • Proactively address issues and prevent churn, • Identify upsell opportunities when appropriate, • Deliver customized performance reports to clients, • Clearly explain campaign metrics and ROI, • Coordinate with the fulfillment team to ensure deliverables are completed, • Collect client testimonials, referrals, and Google reviews, • Maintain strong long-term client partnerships We are looking for candidates who already have hands-on digital marketing and client management experience. Requirements: • 2–4 years experience in:, • Customer Success, • Account Management, • Client Strategy, • Digital Marketing Agency roles, • Strong understanding of:, • Facebook Ads, • Google Ads, • SEO, • Experience managing client relationships in an agency environment, • Ability to analyze marketing results and communicate strategy, • Excellent verbal communication, • Strong client relationship management, • Strategic thinking and problem solving, • Ability to lead client calls and hold structure, • High ownership and accountability, • Ability to manage multiple client accounts simultaneously, • GoHighLevel – CRM & client communication, • Slack – internal communication, • ClickUp – task and project management, • Fully remote work environment, • Fast-growing digital marketing agency, • Opportunity to work closely with leadership, • Clear path to leadership roles, • Performance-based compensation

About Us We are a leading gastrointestinal health company delivering minimally invasive diagnostics to transform access to esophageal care. Our ___ combines a simple, swallowable device with cutting-edge laboratory biomarkers and analytics to detect esophageal cancer and its precursor, Barrett’s esophagus. Operating across the US and UK life-science hub, with hybrid, remote and onsite teams, we are expanding our pipeline to address new high-impact targets across gastroenterology and related fields. You’ll join a close-knit team of experts in our field who collaborate daily to translate breakthrough ideas into real-world solutions. At ___, every voice matters. Whether you’re in R&D, Commercialisation, Medical Affairs or Operations, you’ll have the chance to lead projects, influence strategy, and broaden your skill set across the company. We champion diverse backgrounds and perspectives, fostering an inclusive culture where everyone can thrive and innovate. If you’re inspired by purpose, motivated by challenge, and eager to make a meaningful impact on patient lives, we’d love to hear from you. We usually recruit on a rolling basis with the following four stages: • Initial Conversation – An online meeting with Maddie, a member of our People team, to learn about your skills & experiences and for you to explore what it is like to work with us., • Line Manager Interview – An online meeting with the hiring manager(s) to specifically discuss the role further., • Team Interview & Assessment – An onsite opportunity to meet the wider team, sometimes accompanied by an assessment or presentation on a topic related to the role., • Final Interview – An online meeting with our CEO to discuss your goals and the company’s history and vision. Job Summary As the Customer Success Manager you will play a hands-on role in setting up and owning end-to-end success for Cyted’s early-stage diagnostics. Partnering closely with the Chief Commercial Officer - US and the Sales team, you will directly lead customer onboarding, training, and ongoing engagement - building trusted relationships with clinicians, administrators, and operational staff. As a highly client and site facing role, you will set the tone for communication with US healthcare customers, ensuring seamless adoption, retention, and growth of Cyted’s medical device. You will be the operational backbone of customer delivery, including scheduling, logistics, reporting, and CRM management. Establishing Cyted’s customer success function from the ground up, you will design processes, systems, and best practices while personally managing key customer accounts. As the business scales, you will lay the groundwork for future team growth and leadership, ensuring a strong foundation for predictable renewals, adoption, and customer satisfaction. Acting as a strategic partner, you will clarify customer objectives, define success measures, and drive utilisation to deliver clinical and operational value. This requires proactive monitoring of account health, identifying risks and opportunities, and ensuring feedback informs Cyted’s products and processes. You will triage and resolve customer enquiries, serving as a key liaison across sales, billing and laboratory teams to ensure timely and effective issue resolution. Working Pattern and Location The role is a full-time position with a standard 40 hour working week. The role holder may be required to work flexibly. The Customer Success Manager - Diagnostics will be remote based, located on the eastern time zones and may need to visit other company sites when and if required. What you will be doing Operational Implementation, Delivery and Team Ownership • Build Cyted’s customer success function end-to-end, designing customer-focused, regulatory-aware frameworks, processes, and tools to support healthcare providers using medical device and diagnostics solutions., • Own delivery of high-value clients, ensuring adoption, renewals, and growth through responsive, problem-solving account ownership and scalable best practices., • Set clear goals, success measures, and reporting methods to monitor customer health and performance., • Lead collaborative, cross-functional partnerships with product, support, operations, and commercial teams to ensure seamless delivery and rapid issue resolution., • Establish and oversee all customer operational workflows and account administration, ensuring accuracy, consistency, and regulatory compliance., • Track and analyse customer performance data to identify adoption trends, usage gaps, and opportunities for improvement or expansion., • Create the groundwork for future team growth by defining smooth and scalable structure, capabilities, and onboarding processes., • Proactively monitor account health through regular check-ins, usage analysis, and performance reviews - proactively identifying risks early and taking corrective action., • Act as the primary point of contact for healthcare customers, leading end-to-end success with minimal oversight and high ownership., • Build and maintain relationship-driven, trusted partnerships with clinicians, administrators, and operational teams to drive satisfaction, retention, and growth., • Earn customer confidence as the first line of support for customer enquiries, problem-solving across technical, operational, clinical, and administrative domains., • Maintain clear, transparent, and responsive communication with customers throughout issue triage, progress, and resolution., • Record all interactions, escalations, and outcomes in CRM or ticketing systems to ensure traceability and learning. How we work At Cyted, how we work matters just as much as what we build. Our values shape how we partner with healthcare providers, support clinicians, and ultimately deliver earlier, better care for patients. As a Customer Success Manager in the US, you’ll bring those values to life through the way you work with customers every day - hands-on, accountable, and deeply invested in outcomes. We care deeply about the patients and clinicians who rely on our diagnostics. For you, care means being close to the detail: making sure sites are set up properly, workflows actually work in real clinical settings, and customers feel supported at every step. You’ll take the time to understand the pressures on healthcare teams and do whatever it takes to remove friction - whether that’s solving a scheduling issue, fixing a process gap, or jumping on a call to unblock a site. This is a role for someone who will own the basics as well as the bigger picture. You won’t just design customer success processes - you’ll run them. You’ll manage onboarding, training, troubleshooting, reporting, and follow-up yourself. You will be happy to execute with any task, if it helps a customer succeed. You’ll build credibility by being reliable, responsive, and willing to get your hands dirty. We aim high, but we’re practical. We’re scaling in a complex, regulated healthcare environment, and we need people who are comfortable operating in that reality. You’ll help establish what great customer success looks like for Cyted in the US - building repeatable processes while staying flexible enough to handle the nuances of each clinical partner. Experience in healthcare, diagnostics, or medical devices will help you navigate regulatory expectations, clinical workflows, and stakeholder dynamics with confidence. You’ll be expected to dive deep into the details. You’ll understand how our diagnostic fits into clinical workflows, how sites operate day to day, and where things can go wrong. You’ll spot issues early, connect the dots across commercial, operations, lab, and product teams, and solve problems rather than passing them along. We encourage you to challenge and then commit. You’ll have a voice in shaping how customer success works at Cyted - what we prioritise, how we engage customers, and how the function grows over time. You’ll question what isn’t working, propose better approaches, and then commit fully once a direction is set. Above all, we deliver. This role is about momentum and follow-through. You’ll be the person customers rely on, the one who closes loops, fixes issues, and ensures adoption actually happens. Every site you support, every problem you resolve, and every relationship you strengthen helps Cyted bring earlier cancer detection to more patients. This is how we work at Cyted. If you’re a hands-on, healthcare-aware Customer Success Manager who takes pride in doing the work, we should talk. Person Specification We’re seeking a proactive, hands-on and relationship-driven Customer Success Manager who thrives in fast-moving environments and combines strategic insight with operational excellence. The ideal candidate will have excellent experience managing healthcare or diagnostics partnerships, with empathy, communication skills, and analytical mindset to ensure Cyted’s customers are fully supported and set up for success. • Bachelor’s degree in Life Sciences, Healthcare, Business, or a related field (preferred, but not essential with relevant experience)., • 3–5 years’ experience in a customer-facing role such as customer success, account management, operations, or support., • Experience working in healthcare, diagnostics, or medical technology environments., • Proven ability to triage, manage, and escalate customer issues in a structured, professional, and timely manner., • Excellent communication and interpersonal skills, with confidence engaging clinicians, administrators, and operational teams., • Strong organisational and time-management skills, able to manage multiple customers, workflows, and priorities simultaneously., • Hands-on, practical problem-solving approach, comfortable resolving routine issues independently and escalating when appropriate., • Understanding of healthcare operational workflows, including onboarding, training, scheduling, and customer support processes., • Experience using CRM, ticketing, or reporting tools to track customer interactions, issues, and outcomes., • Customer-first mindset with a proactive, solution-oriented approach to driving adoption and satisfaction., • Adaptable and self-directed, comfortable working in a fast-paced, remote-first environment., • Collaborative team player, able to work effectively across commercial, operations, laboratory, and product teams., • Resilient and dependable, able to stay calm and effective in regulated, high-stakes healthcare settings. Benefits At Cyted, we believe people do their best work when they’re supported, trusted, and cared for. We offer a comprehensive and competitive benefits package that reflects our commitment to your wellbeing, development, and long-term success. Financial & Retirement Benefits: • 401(k) Safe Harbor Plan with employer match:, • Dollar-for-dollar match on the first 1%, • 50 cents on the dollar up to 6%, • Automatic enrolment after 2 months, • Equity Participation: Share grants subject to board approval, giving you a stake in our mission and long-term growthHealth & Insurance Coverage:, • Access to the company's medical insurance with company contributions of up to $1000/month, • Access to self-pay vision and dental insurance options, • Life Insurance: 3x your annual base earnings, employer-paid, • Long-Term Disability (LTD): 60% of base salary up to $10,000/month,, • Short-Term Disability (STD): 60% of salary up to $2,500/week for up to 13 weeks, • Employee Assistance Program (EAP): Full access to our EAP platform including courses and resources to support your wellbeingLeave & Time Off:, • 20 vacation days per year, • 8 sick days, • 8 paid holidays, • Parental Leave:, • 6 weeks fully paid primary caregiver leave, • 2 weeks fully paid secondary caregiver leave, • Holiday Purchase Scheme: Buy up to 5 extra vacation days per yearLearning, Development & Culture:, • Annual CPD Allowance: $1,000 per year for professional development activities relevant to your role, • Regular Company Events: Including summer and holiday parties, team socials, and more

Join Us in Revolutionizing Oncology Care! At Canopy, we’re transforming healthcare for cancer patients by shifting from episodic treatment to continuous, patient-centered care. Our cutting-edge technology empowers patients to manage symptoms and access support anytime, anywhere—ensuring they never feel alone. With Canopy, the clinic is always with them. Our innovative approach not only enhances the patient experience but also aligns clinic revenue with better health outcomes, creating a true win-win for everyone involved. By driving a 20% increase in treatment adherence and strengthening patient-provider connections, Canopy delivers life-saving results while elevating patient satisfaction to new heights. Join us in shaping the future of oncology care! 🌿 Your Mission As a Senior Product Manager at Canopy, you will own the strategy and execution of a large component of Canopy’s platform. You will work closely with our users to build empathy for the healthcare professionals and patients who rely on Canopy’s platform and use those insights to develop best-in-class software solutions to their most pressing problems. You will join an extraordinary team of individuals who are as driven as you are to change the face of cancer care and improve the lives of patients. Your work will directly influence how care teams engage with patients, optimize workflows, and deliver life-changing outcomes. What You’ll Do • Define & Execute Product Strategy – Own the vision for a major component of Canopy’s platform, translating strategy into an ambitious roadmap that maximizes impact for customers and their patients., • Lead Discovery & Launch – Drive the full product lifecycle, from discovery to development to launch, ensuring customer needs are met iteratively and effectively., • Engage with Users – Work directly with customers and users throughout the product lifecycle, gathering qualitative insights to inform product decisions., • Leverage Data & Insights – Utilize Canopy’s wealth of data to enhance decision-making and optimize product outcomes., • Collaborate Cross-Functionally – Partner with engineering, design, and customer-facing teams to build and support world-class software solutions. What You’ll Bring • 5+ years of experience as a Product Manager at a fast-paced, product-driven company known for innovation., • Background in B2B software with a strong understanding of product development best practices., • Well-developed end-to-end Product Management toolkit, including discovery, prioritization, stakeholder management, and go-to-market execution., • Excellent communication, attention to detail, and problem-solving skills. Bonus Points • Direct experience in healthcare technology, specifically oncology., • Experience working with AI-driven products., • Background in engineering, data science, or UX design. 💰 Competitive Compensation We offer a compelling salary and equity package to recognize and reward your contributions. Salary: $150,000 - $230,000 USD 🩺 Comprehensive Benefits Our robust benefits package includes: • Medical, dental, and vision coverage (select plans fully covered), • Flexible Spending Account (FSA), • Commuter benefits, • Life insurance, • Short- and long-term disability coverage, • 401(k) to support your financial future 🌴 Flexible PTO Recharge with our flexible PTO policy, designed to help you maintain a healthy work-life balance. 🏢 Inspiring Workspaces & Travel Perks • Enjoy a vibrant, collaborative co-working space in Chelsea., • Depending on your role, you may have opportunities to travel to client sites, our Tel Aviv office, or other destinations. 🌍 Hybrid & Remote Work Flexibility We embrace a hybrid/remote culture, empowering you to work from where you thrive. While we are open to remote work for the right person, NYC-based employees are expected to come into the office. EEO Statement Canopy is proud to be an equal opportunity employer that is committed to diversity, equity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Team you will be joining: QMARS Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Quality Management and Review Systems (QMARS) program. QMARS online case management system supports the CMS Beneficiary and Family-Centered Care (BFCC) Quality Improvement Organization (QIO) program. The QIO program is one of the largest federal programs dedicated to improving healthcare quality for Medicare beneficiaries across the country. Our teams will continuously strive to modernize these systems while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. Bellese Technologies is a cutting-edge civic technology firm. We foster a learning environment that thrives on curiosity, innovation, and passion about improving healthcare in America. Our remote-first team is spread across 20+ states and leverages exceptional collaboration to amplify our strengths. We provide an environment focused on helping you achieve your goals. Because when you succeed, we all succeed. What you will be doing: Cross-Team Collaboration: Foster collaboration and drive impact not only within your own team but across multiple teams to achieve shared goals and deliver value at scale___ Drive Innovation: Cultivate a culture of innovation by encouraging creative problem-solving, introducing new technologies, and spearheading initiatives that push the boundaries of engineering excellence. Technical Oversight: Provide oversight for the technical design, development, maintenance, and operational aspects of one or more software systems, ensuring high-quality delivery, security compliance, and alignment with business objectives. Team Development: Manage and support team members by nurturing their careers, setting clear expectations, monitoring performance, and promoting a positive, inclusive, and engaging team environment. Quality & Change Management: Ensure effective quality assurance practices, manage risk and issue resolution, and guide teams through process changes to enhance efficiency and maintain high standards Delivery & Support: Manage release communication, production deployments, post-release analysis and reporting, and provide support to ensure system reliability and customer satisfaction. Client Engagement: Build and maintain strong relationships with clients by actively engaging in discussions, providing technical expertise, identifying opportunities for improvement or growth, and ensuring alignment between engineering solutions and client needs. Business Development Support: Contribute to business development and capture activities by participating in solution exercises, developing technical content for proposals, and aligning engineering capabilities with client needs to win new contracts___ Engineering Discipline Maturity: Collaborate with peers to refine best practices, promote knowledge sharing, and contribute to continuous improvement initiatives that advance the engineering discipline at Bellese. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation., • In this role, you will act as a hands-on technical leader, dedicating approximately 75% of your time to driving the QMARS ecosystem roadmap, overseeing system architecture, and ensuring long-term code health through deep-dive technical guidance and code reviews. The remaining 25% is focused on high-impact people management, mentoring engineers, and fostering a high-performance culture., • Able to move beyond basic automation to implement and evangelize a high-maturity CI/CD methodology (not just Jenkins scripts, but a philosophy of flow). You will be responsible for the "Developer Experience," ensuring pipelines are fast, reliable, and integrated with automated testing and security., • Able to rapidly learn the QMARS product and CMS client nuances to act as a bridge between technical execution and mission goals, identifying where analytics and modern engineering can reduce provider burden. Free up ICs to do the work, not represent the work., • Lead, mentor, and scale a high-performing organization of 20+ engineers, building clear career pathways and fostering a culture of technical excellence across multiple functional pods., • Ability to quickly synthesize how disparate parts (AWS, Pega, Analytics, DevOps) interact to form a cohesive system, rather than managing them as silos., • Government contracting at multiple federal agencies, but especially CMS. Experience navigating the "why" behind government requirements, with the ability to influence the client on technical direction based on a deep understanding of their specific domain., • Direct experience or deep familiarity with the Pega ecosystem, specifically the transition to Constellation (React-based architecture) and how it integrates with external cloud services. $138,600 - $163,300 a yearThe Salary Range for Engineering Manager is $138,600-$163,300The Salary Range for Engineering Manager is $138,600-$163,300 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Rise8 builds custom, secure software for government organizations, measuring success by impact: lives saved, time returned, and missions advanced. We think big, start small, and scale fast with elite teams across product, design, and engineering to drive continuous delivery for critical missions. We believe customer experience starts with employee experience, so we take care of our employees. Rise8 is where you’ll do the best work of your career—supported by a culture you won’t find anywhere else. We offer competitive pay and benefits, but what sets us apart is our commitment to autonomy, growth, and a culture rooted in kindness, candor, and continuous learning. Certified as a ___, with 100% of employees saying they love working here, Rise8 is where bold ideas become real capabilities. Where mission meets meaning. And where fewer bad things happen because of bad software. About You • You want to make tomorrow better than today., • You have a passion for driving amazing customer experience with ongoing alignment between delivery teams and stakeholders., • You’re obsessed with delivering mission impacts and outcomes., • You enjoy daily decision making and real product delivery., • You help ensure project success and client satisfaction., • You enjoy collaborative teams, working across all internal groups and at all levels of the customer., • You like to work alongside, and learn from, lean and agile leaders., • You are a creative problem solver who is comfortable with uncertainty., • You’re a curious and keen learner who thrives on enhancing your (and our) practices and knowledge. Customer Success at Rise8 We are searching for a Customer Success Manager who has a passion for working with federal agency customers, in particular USSOCOM. You will lead a large organization with multiple delivery teams and high complexity. You will need to be able to easily shift between skill sets in response to account needs. In a single day you may need to wear various hats such as Program Manager, Onboarding Specialist, Digital Transformation Guide, and Account Manager To execute the program, you will work with a balanced leadership team, including a Delivery Lead and Heads of Product, User-Centered Design, and Engineering. You will need to collaborate highly with partners, high level government stakeholders, and internal Rise8 leadership, leveraging resources as necessary to make your account successful. You’ll work with key customer stakeholders, including contract officers, account champions, and executive leadership, to ensure we align on goals, identify and mitigate risks, establish metrics, and celebrate wins over the course of the customer journey. You’ll lead the strategy to leverage our outcomes delivered and streamlined customer experience into an easy Yes for our customer to continue choosing to solve problems with Rise8. You’ll measure the health of the account on a regular basis and drive remediation plans as needed. You will work with the delivery team to ensure the customer realizes the value being delivered in line with their desired impacts. Finally, with your business and ownership mentality, you’ll drive the account strategy that results in referenceable customers and expansion opportunities. • 8-15 years of experience in Customer Success, Program Management, or Account Management, ideally with federal customers particularly the US Special Operations Command or other defense agencies., • Excellent communication, collaboration, and facilitation skills to work with both internal teams and customer stakeholders., • Passion for growing your skills, tackling interesting work and challenging problems., • Strong problem-solving abilities and capacity to adapt quickly to changing account needs., • A business and ownership mindset with a focus on driving account strategy, customer satisfaction, and expansion opportunities., • Expert program management skills, with experience overseeing onboarding, delivery coordination, and risk mitigation for clients., • Proven ability to manage multiple account teams and stakeholders across various disciplines and levels., • Demonstrated experience aligning with customer goals, ensuring value delivery, and driving measurable outcomes., • Ability to travel up to 25%., • Local to the Tampa, FL, area, • Current TS-SCI, • Familiarity with federal contracting, including working with Product Owners and Contracting Representatives, • Building and maintaining Customer Success practices and tools, such as Success Plans and Health Scores, • Knowledge of metrics and KPIs for measuring the success of digital transformation initiatives, • Ability to implement and refine agile practices tailored to client needs and delivery goals, • Escalation Management and the ability to deftly defuse situations, • Experience working with sub partners, • Flexible schedule in a 100% distributed workforce, • Premium Insurance: We cover up to 100% of the employee premium and up to 80% of the combined dependent premium on our base health plan, depending on pay band. We also cover 100% of the premium for employee and dependent Dental and Vision as well as employee premiums for Life and Disability coverage., • Retirement: 401k match at 10% gross pay., • Paid time off (PTO): 4 weeks combined accrued vacation and sick leave, 11 Federal holidays, your birthday, jury duty, and bereavement., • Education & Training: Accrued budget of up to $3,500 per year for classes, travel, events, and materials., • Home Office and Merch: We offer $750 per year for home office technology and equipment as well as $100 per year for Rise8 merch from our Swag Store., • Wellness Budget: To encourage and support a well-rounded healthy lifestyle, we cover 100% reimbursement on a variety of wellness activities and products, up to $500 per calendar year. OR Rise8 is part of the the Life Time Corporate Partner program. In lieu of your $500 annual wellness benefit, you can instead get a $75 monthly credit towards a Life Time membership ($900 annual benefit)., • Equipment: We offer a MacBook Pro All of Rise8’s work in this area is with Federal Government customers that require our employees involved with their projects be U.S. citizens. As such, this role requires U.S. citizenship. If hired, you would also be required to go through a background investigation. Rise8 is an Equal Employment Opportunity employer that will consider you for this role regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

We are seeking a detail-oriented and highly motivated Staff Accountant who thrives in a fast-paced, client-driven environment. This individual must have a strong ability to manage daily accounting functions, maintain financial accuracy, and support client operations with precision and efficiency. The Staff Accountant will play a critical role in executing accounting tasks, preparing financial statements, and ensuring seamless financial operations for multiple clients. This role is integral to the Client Accounting & Advisory Services (CAAS) team, working closely with internal teams to streamline processes, ensure compliance, and enhance financial reporting. Additionally, this individual will leverage cloud-based accounting tools such as Sage Intacct, FloQast, QuickBooks Online, and Xero to automate workflows, optimize efficiencies, and enhance financial close processes. The ability to work with reconciliation automation, workflow approvals, and real-time financial reporting tools will be key to ensuring accuracy and timeliness in financial operations. If you are a proactive accounting professional who thrives in a collaborative environment and enjoys integrating financial processes with broader business strategies, we invite you to apply. As a platinum Sage partner, TydeCo and our partner entity TydeCo U specialize in delivering cutting-edge ERP and HRP solutions such as Sage 300 Cloud and Sage Intacct. Our dedication to innovation, excellence, and client success ensures businesses not only adopt our solutions but thrive in competitive markets. If you're ready to lead in a fast-paced, high-impact environment, we invite you to be part of our journey. This position will report to the Team Manager(s). This position is fully remote and can be based anywhere in the U.S. Key Responsibilities Global Support • Operate within a global framework, ensuring adaptability to support teams, meet deadlines and participate in virtual meetings across multiple time zones based in Canada, South Africa, U.K. or the U.S., as needed., • Collaborate with international stakeholders, adjusting to varying schedules and priorities as needed., • Facilitate seamless communication and coordination across CAAS teams to support sales operational efficiency., • Prepare and maintain accurate financial statements, account reconciliations, and management reports., • Process accounts payable, accounts receivable, and bank reconciliations with a focus on automation and efficiency., • Maintain compliance with GAAP and other regulatory standards while ensuring the integrity of financial records., • Work closely with clients to support their day-to-day accounting needs and provide timely financial insights., • Assist in onboarding new clients, setting up Sage Intacct, and implementing financial workflows., • Maintain minimum billable hours as defined by leadership., • Provide strategic recommendations to improve clients’ HR and payroll efficiency., • Collaborate with sales/account management teams to align deliverables with scope and client expectations., • Leverage Sage Intacct and QuickBooks Online as primary accounting platforms for financial reporting, automation, and process optimization., • Implement best practices for financial operations, including automation, process standardization, and internal controls to enhance accuracy and efficiency., • Support financial technology integration projects, ensuring seamless adoption of new tools and systems for accounting, payroll, and reporting functions., • Assist in payroll processing and compliance, working with payroll systems to ensure accurate wage calculations, tax filings, and reporting., • Participate in global accounting meetings, ensuring consistency and compliance across financial processes., • Work closely with operations and finance teams to align accounting practices with business needs., • Assist in the preparation of audit schedules, tax filings, and financial compliance documentation., • Resilience and Adaptability: You thrive in a fast-paced, client-driven environment, maintaining focus and accuracy while adapting to shifting priorities and deadlines. Your ability to remain proactive ensures efficiency in managing financial operations across multiple clients., • Attention to Detail: Precision is at the core of your work. Whether processing transactions, reconciling accounts, or preparing financial reports, you uphold the highest accuracy standards, knowing even the smallest details impact financial integrity., • Collaborative Team Player: You work seamlessly with cross-functional teams, including finance, operations, and technology, to optimize accounting workflows and enhance efficiency. Your ability to communicate and collaborate ensures smooth financial operations., • Client-Focused Excellence: You take a proactive approach to understanding client needs, ensuring that accounting functions support their financial success. Your commitment to delivering timely, accurate financial data builds long-term trust and value., • Problem-Solving Skills and Agility: With strong analytical skills and a solutions-oriented mindset, you identify inefficiencies, recommend process improvements, and leverage automation tools to enhance financial workflows., • 5+ years of accounting experience as a Staff Accountant or Controller, preferably in outsourced accounting, advisory services, or a CPA firm., • Bachelor’s degree in Accounting, Finance, or a related field; CPA or CPA eligibility preferred for Senior Staff Accountant or in lieu of degree 7+ years of relevant experience., • Proficiency in Sage Intacct (Required)., • Experience using FloQast for close management, reconciliation tracking, and workflow automation (Required)., • Strong technical expertise in multi-entity, multi-currency accounting functions., • Experience with payroll, sales tax filings, and financial audits., • Background in SaaS, outsourced accounting, or financial consulting., • Familiarity with ERP implementations and financial technology integrations. Work can take place either in an open office setting or remote setting with the expectation to travel onsite based on business and management needs. This is a full-time position that requires the ability to work a flexible and regular full-time schedule. It requires the ability to sit and work at a computer for extended periods of time and communicate effectively with a diverse audience in person, by phone and by computer. About Us TydeCo is an equal opportunity employer, along with our partner entities AWCape, Applico, and Lescault and Walderman Inc. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from qualified candidates of all backgrounds, regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy, maternity, or any other legally protected characteristics.

___ is hiring a Senior Product Manager with health system experience to develop and lead innovative product strategies for clients like Emory Healthcare, Children’s Nebraska, and Prisma Health. Healthcare is complex, deeply human work, and we’re seeking a seasoned product leader who understands the operational realities of health systems and the needs of patients and communities, and can turn that insight into thoughtful, effective digital products that deliver real results. You’ll have an opportunity to join a growing ___ on a mission to improve digital access and equity in healthcare. Your Responsibilities Senior Product Managers at Reason One own the product from strategy through delivery. You'll be part of a fully cross-functional team, working alongside account directors, project managers, designers, content strategists, and developers daily. You'll develop a deep understanding of each client and their users, own the product roadmap, and ensure the work delivers the outcomes the client is investing in. Product Strategy & Definition Whether you’re shaping a new digital product from scratch or driving the continuous improvement of something already shipped, you own the strategic foundation: • Partner with clients and stakeholders to define what the digital product needs to accomplish - for the organization and for its users - and establish the goals and success metrics (KPIs) that will measure it. For new builds, this means shaping that definition from the ground up; for existing products, it means evaluating current performance and identifying what needs to evolve, • Conduct market research, competitive analysis, analytics reviews, and site audits to surface opportunities - both for initial product definition and for ongoing optimization of live digital experiences, • Develop and maintain the product roadmap, including delivery items, sprint breakdown, and milestones; for continuous innovation engagements, prioritize enhancements based on user data, client feedback, and business impact, • Define detailed product requirements and user stories for net-new features as well as iterative improvements to existing functionality, • Manage client expectations and product scope throughout project lifecycle, • Serve as the client advocate when collaborating with internal teams on product and UX decisions - keeping the team grounded in the client's needs, constraints, and user realities, and ensuring we're delivering the value and outcomes the client is investing in Product Delivery & Oversight Once implementation begins, you shift into delivery mode - ensuring the backlog is healthy, stories are ready, and the team has what they need: • Maintain a healthy backlog: stories authored, split, reviewed, and approved at least two sprints ahead of development, • Collaborate closely with the tech lead and dev team during implementation, providing product context and making scope decisions as they arise, • Post-launch, accountable for how the product evolves - synthesizing inputs from across the team (analytics from Marketing & Optimization, technical considerations from Tech leads, user feedback) to prioritize what gets improved, when, and why Practice & Culture • Work closely with Account Directors and Project Managers to maintain clear ownership across roles. You own the product direction and backlog - budget, schedule, and account management sit with your AD and PM counterparts., • Collaborate with product management peers to push the practice forward, • Contribute to our shared healthcare knowledge base and reusable product foundations - helping capture what we know and building the templates, patterns, and components that accelerate delivery across engagements, • Participate in Reason One’s B Corp mandate to improve our social and environmental impact How We Measure Success We believe in clear expectations. Here’s how performance in this role is measured: • Product Success: At least 75% of established product KPIs and goals are met, • Roadmap Completeness: Product roadmap is fully developed - delivery items, sprint breakdown, and milestones - before implementation begins, • Backlog Health: User stories are completed at least two sprints in advance throughout the implementation phase What We’re Looking For • 5+ years of experience as a Product Manager, Product Owner, or similar role, • At least 3 years of healthcare digital experience, either agency-side or system-side (managing digital products at a healthcare organization), • Familiar with the clinical and operational platforms common in healthcare digital, such as EHR systems (Epic, Cerner), patient portals (MyChart), provider management tools (Kyruus Health, DexCare, Sparkle) etc., • Familiar with common platform approaches to delivering digital experiences, such as delivering on hybrid platforms (more all-in-one solutions like Sitecore, Optimizely, or Kentico), to fully composable approaches using specialist platforms for each concern (Storyblok for CMS, Coveo for Search, VWO for personalization, Jotform for HIPAA compliant forms etc.), • Can connect business goals, user needs, approach, and feasibility to make sound product decisions across the full project lifecycle, • Experienced in discovery and requirements gathering, including stakeholder interviews, user research synthesis, and requirements workshops, • Can write, split, and prioritize user stories that delivery teams can work from, • Comfortable using analytics and performance data to shape product strategy, • Experience with post-launch optimization and evolving live products (e.g. A/B testing, conversion optimization), • Has experience evolving live products, not just launching and moving on, • Can align and communicate across clinical, marketing, IT, and technical stakeholders, translating between audiences and driving shared goals, • Experience working in cross-functional teams to deliver successful digital work, • Experience working in agile and waterfall methodologies and an understanding of how a Product Manager fits into both, • Can manage priorities across multiple clients or engagements simultaneously Nice to Have • Knowledge of accessibility standards and experience implementing them, • Experience using AI tools in your workflow to accelerate prototyping, research synthesis, or other product management activities, • Experience identifying opportunities and delivering AI capabilities to client digital products (e.g. intelligent search, personalization, conversational UI), • Sales experience - contributing to RFP responses, scoping engagements, or presenting in pitches Why Reason One Whether you’re coming from a large agency or a health system, you’ll find greater ownership, more variety, and less bureaucracy here, along with a team committed to making a positive impact through its work. The Practicals • Location: Fully remote, work-from-home., • Status: Must reside and be eligible to work in the US or Canada. No exceptions., • Core hours: 9 AM–5 PM EST, • Start date: As soon as possible, • Reports to: Director of Marketing & Optimization Compensation & Benefits • Annual Salary from $110,000 - $130,000 based on experience and qualifications, • 401(k) - 3% of salary after 6 months of employment, • Health Insurance, including Dental Benefit & Vision, • Accidental Death and Dismemberment Benefit, Basic Life Benefit, • Long Term Disability and Short Term Disability Benefit, • Employee assistance program, • Parental leave program - Up to 12 weeks for birthing parent, and up to 6 weeks for non birthing or adoptive parent, • Paid Vacation days—15 days per year, • Paid Sick leave—6 days per year, • Paid Volunteer days—2 days per year, • $200 USD home office stipend per year, including $50 monthly internet stipend, • Training allowance of $800 USD a year and professional development opportunities like conferences and continuing education, • A laptop is provided Equal Opportunity Reason One is an equal opportunity employer. We strive to make employment decisions at every stage—from application to termination—based on merit. We believe an equitable, diverse, and inclusive workplace is one where all workers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feel valued and respected. Applicants with disabilities who are qualified and selected for an interview will be accommodated upon request. If we can offer reasonable accommodations in the application or interview process, or if you have feedback on how we could improve the equity or accessibility of our recruitment, please contact us with the subject line “Accommodation Request – Senior Product Manager.”

Strategic Risk Solutions Inc. (SRS), the world’s largest independent insurance company manager, is growing and looking for an accounting professional to join our US West Captive Management servicing team. As our Senior Accountant (Senior Account Manager), you will play a crucial role in managing the financial and regulatory affairs of a portfolio of captive insurance companies. This remote Utah based role is tailored for experience Captive Management Accountants who excel in precision, financial integrity, and client service delivery. Responsibilities and Duties: • Work with an experienced client account team to deliver high quality financial and regulatory reports, • Maintain and reconcile General Ledger, • Preparation and peer review of monthly and quarterly financial statements, • Prepare and file premium tax returns, • Accurate and timely preparation of regulatory filings, • Daily verbal and written client communications, • Manage client financial audits, • Preparing for and attending client Board of Director meetings, • Liaise with clients third party service providers and state regulators Attributes and Skills:, • Bachelor’s Degree in Accounting required; CPA a plus but not required, • 5+ years financial accounting experience; captive management or insurance industry, • Insurance accounting and auditing experience preferred; will consider commercial or public accounting experience, • Experience with Excel and financial accounting/general ledger accounting software, • Ability to work effectively as part of a team or on individually assigned tasks in an environment where attention to detail and prioritization skills are essential, • Excellent verbal and written communication skills, • Ability to travel up to 5% domestically as neededInterview Process:, • First: Phone Call with Talent Acquisition/Human Resources, • Second: Onsite Interview with Hiring Manager and TeamSRS provides financial reporting, regulatory compliance, and program management services to captive insurance companies. We operate throughout the United States, in offshore domiciles (Barbados, Bermuda, and the Cayman Islands) and in Europe. Offering a competitive salary, bonus plan, and a generous benefits package, SRS strives to provide every employee with opportunities for rewarding growth and advancement in an environment of genuine equity and inclusion. The pace is fast and demanding, and SRS’s dedication to its people has established a company-wide network of colleagues committed to each other’s, as well as the Company’s, success. EOE

BusPlanner is hiring a Customer Success Manager to manage and grow relationships with school districts across the United States. This is a hybrid role that combines account growth and customer support, ideal for someone with hands-on experience in K–12 pupil transportation who is proactive, highly energetic, relationship-focused, and excited to drive impact in the education space. You’ll serve as the primary contact for our US clients, ensuring they’re getting maximum ROI from our all-in-one transportation management suite and working in tandem with our support team to troubleshoot issues. At the same time, you’ll be responsible for renewals and upsells. This role is best suited to someone based in the United States, with direct experience in K–12 pupil transportation — preferably gained from working within a school district transportation department. Travel will be required, including occasional client visits and conference attendance across the US — as well as travel to our headquarters in Waterloo, Ontario, particularly during the initial training and onboarding phase. Why BusPlanner? BusPlanner is a leading North American tech company that provides all-in-one transportation management software to K-12 school districts. Across our customer base, we enable hundreds of transportation directors to save thousands of dollars every year by running all facets of their operations entirely through our intuitive, and easy-to-use platform. BusPlanner’s product suite is embedded across the majority of school districts in Canada and is currently making significant inroads in the US market, having won contracts with some of the largest school districts in the country including Miami-Dade (Florida), Gwinnett County (Georgia), Guilford (North Carolina), as well as many others. BusPlanner has a history of serving the education market and is favorably positioned to further penetrate the US market in the coming years. BusPlanner’s leadership team consists of seasoned entrepreneurs who have significant experience in building and growing multiple successful software businesses including: (i) FieldEdge, a leading provider ofsoftware for the field services market which the team grew more than 5x and sold to a mega-cap private equity fund, and (ii) AutoLeap , a leader in the auto repair software market that has raised more than $50 million from some of the most reputable VC firms in Silicon Valley. As a successful CSM, you will: • Act as the primary post-sale contact for American school boards, supporting them across onboarding, training, usage, and renewal., • Conduct proactive health checks and account reviews to drive engagement, satisfaction, and adoption of the BusPlanner platform., • Identify and close expansion opportunities, including new modules, features within an existing board., • Manage renewals and hit sales quotas tied to growing Annual Recurring Revenue (ARR) from your assigned accounts., • Coordinate with our in-house Support Team to resolve service tickets and help customers navigate technical issues., • Participate in American education and transportation conferences, building relationships and staying close to market needs., • Maintain accurate records of client interactions, pipeline, and account activity. You Should Apply If: • You are based in the United States, with direct experience in K–12 education, ideally having worked within a school district’s transportation department or a closely related pupil transportation organization., • You are entrepreneurial and resourceful — you take initiative, adapt quickly, and enjoy solving complex challenges., • You are sales-minded — you're comfortable identifying opportunities, managing a pipeline, and closing deals., • You are service-oriented — you value strong relationships and want your customers to succeed., • You are organized and responsive — you balance customer needs and internal responsibilities with ease., • You are a confident communicator — you’re comfortable presenting to senior stakeholders, in person or virtually. You Should Not Apply If: • You prefer highly structured environments with rigid processes and step-by-step instructions., • You are uncomfortable juggling both sales and customer-facing responsibilities in the same role., • You are looking for a job where you can stay behind the scenes — this role involves direct interaction with school board leaders and decision-makers., • You are not comfortable taking ownership, following up proactively, or working with some ambiguity., • You do not have a background in K–12 education or student transportation — this role requires experience in these areas, or a clear ability to demonstrate how your background translates. Preferred Qualifications • 2–4+ years in customer success, account management, or sales within the K–12 education sector, with a strong preference for candidates who have worked at or closely with school districts., • 2–4+ years of direct K–12 pupil transportation experience, with strong preference for candidates who have worked inside a school district transportation department; experience with bus contractors or transportation agencies is also valued., • Hands-on experience in student transportation operations within the US K–12 system is required — candidates who have served in a school district transportation role will be prioritized., • Willingness to travel within the United States for client visits, pupil transportation conferences, and to Waterloo, Ontario for onboarding and team sessions., • Strong communication and presentation skills — comfortable leading demos, training sessions, and account reviews., • Ability to manage a large and varied client portfolio, including proactive and reactive support., • Current holder of a United States passport., • Comfortable collaborating with technical teams and helping clients troubleshoot common usage issues.

Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. At Stitch Fix, our Selection Team sits at the heart of inventory intelligence — powering the decision-making behind what we buy and how we sell through it including over $100 million in inventory investments. We're part of the Digital Supply Networks organization, building tools to empower our merchandising team to deliver the right products to our clients at the right time. At Stitch Fix, how we evaluate and learn about new inventory is core to our differentiated model. We’re looking for a strategic, data-driven Product Manager to lead our Product Evaluation & Assortment Platform team. This team is responsible for the workflows and tools that support how inventory is evaluated from the time it’s purchased through its arrival, playing a critical role in how we make early decisions about new products that impact the client experience and business performance. Success in this role comes from learning quickly, applying first-principles thinking, and turning early signals into clear, actionable decisions. You will define and evolve how we generate early insights and predictions about product performance across different inventory models, leading to faster, more confident decisions early in the product lifecycle. You will also own how merchandising tools work together, including bringing recommendations into the tools teams use every day. This includes building scalable, consistent patterns for how systems integrate and share information, helping teams work more efficiently, make better decisions in their day-to-day workflows, and connect workflows across the broader inventory lifecycle. • Shape how Stitch Fix evaluates and learns about new products from the beginning of their lifecycle, • Apply first-principles thinking to turn ambiguous problems into clear, actionable ideas, • Work on high-impact, highly visible problems that influence inventory investment, product performance, and client experience, • Drive a critical system transformation toward a more unified, scalable merchandising platform, • Partner across merchandising, data science, and engineering to connect strategy, systems, and decision-making, • Help shape how AI changes both what we build and how we build products, • Enjoy diving into technical details across data systems, APIs, and integrations to solve complex problems, • You have 7+ years of product management experience, ideally in e-commerce, complex marketplace platforms, or data intensive environments., • You have a technical background that allows you to understand data systems, integrations, and work effectively with both engineering and data science teams., • You are a systems thinker who can connect upstream decisions (like inventory purchasing) to downstream outcomes (like product performance), • You enjoy tackling ambiguous problems and turning them into clear opportunities through new ideas and thoughtful problem-solving, • You are comfortable using data to inform decisions and can connect product choices to business outcomes and tradeoffs, • You have experience building or evolving complex systems or integrating with external tools and platforms, • You are a strong communicator who can align stakeholders across product, engineering, and business teams, • You have a bias toward action and a track record of delivering measurable impact, • You actively use AI tools to improve your productivity and product development workflow, and you are excited about how AI is reshaping how products are built, • We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix., • We cultivate a community of diverse perspectives— all voices are heard and valued., • We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail., • We win as a team, commit to our work, and celebrate grit together because we value strong relationships., • We boldly create the future while keeping equity and sustainability at the center of all that we do., • We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact., • We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range $127,100 - $212,000 USD ___ leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: ___ Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ___ or ___. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email ___. You can read more about Recruiting Scam Awareness on our FAQ page here: ___

Local SEO Specialist Clix is a digital marketing agency that helps businesses grow through tailored, data-driven strategies. We are hiring a Local SEO Specialist to serve as the tactical engine of our Delivery Team (Pod Structure). In this role, you will execute the critical "ground game" of Local SEO—ensuring technical accuracy, listing health, and content optimization—to support Strategists and drive performance for high-impact legal, professional service, and other accounts! We need a detail-oriented execution expert to manage the technical and creative health of local SEO/AEO campaigns. You will work directly with Senior Strategists and Account Managers, taking ownership of the implementation, troubleshooting, and optimization tasks that move the needle in the Map Pack. This role requires technical aptitude, a willingness to adopt AI workflows, and operational discipline. Success is measured by execution velocity, technical accuracy (data hygiene), and the health of the accounts under your care. Why Clix? Clix provides a remote environment built for self-driven individuals who thrive on ownership, autonomy, and critical thinking. Rooted in values of collaboration, growth, integrity, and performance, Clix trusts senior talent to lead and create impact. Our benefits include: • Competitive compensation, • Comprehensive benefits package, • Matching 401(k), • Generous PTO, • Strategic involvement in pod and company level initiatives, • Margin and performance based bonus opportunities, • Tools and autonomy to drive client and organizational growth Location: Remote first, but must reside in the Greater St. Louis area for occasional in-person client and team meetings. Core Responsibilities • Implement and optimize Local SEO campaigns for single and multi-location businesses—with a focus on legal and professional service firms—ensuring high performance across map listings and local packs., • Manage the complete lifecycle of Google Business Profiles (GBP) and Bing Places, from verification and spam fighting to weekly posts and Q&A optimization, to maximize local visibility and lead generation., • Execute local keyword research to build and optimize location-specific landing pages, city pages, and service area content that drives geo-relevant traffic., • Maintain technical local SEO health by managing schema markup (specifically LocalBusiness and Attorney types), resolving crawl issues, and ensuring mobile responsiveness for local users., • Monitor campaign performance using agency-standard tracking platforms (specifically SE Ranking and GA4) to identify ranking drops, proximity opportunities, and data-driven optimization tasks., • Execute end-to-end citation management, including the audit, cleanup, and buildout of NAP consistency on core aggregators and niche industry directories., • Adapt campaign tactics to evolving Search Generative Experience (SGE) and AI-driven search environments to ensure clients remain visible in new search formats., • Leverage LLMs (ChatGPT, Claude) and AI-driven developer tools to accelerate auditing, automate content outlines, and generate technical code (JSON-LD) for faster implementation., • Collaborate within your assigned Pod, supporting Senior Strategists and Account Managers by executing tactical deliverables that align with broader client goals., • Incrementally expand skillset beyond Local SEO by engaging in cross-channel projects (Paid Search, General SEO) through internal mentorship and self-directed learning., • Communicate tactical updates and performance insights clearly to internal teams, translating technical SEO actions into understandable business impacts., • Complete a minimum of 5 hours of professional development monthly, staying ahead of Local Search algorithm updates and AI-search trends., • Proactively perform ad-hoc optimization tasks to support the agility and success of the wider SEO team. Ideal Education and Experience • Bachelor’s degree in Marketing, Communications, Computer Science, or a related field., • 2-5 years of proven experience managing Local SEO campaigns for service-based businesses, with a strong preference for experience in the legal or professional services sectors., • Advanced knowledge of Local SEO platforms (e.g., SE Ranking, BrightLocal, Whitespark) and technical crawling tools., • Demonstrated proficiency with content management systems (e.g., WordPress), Google Analytics (GA4), Google Search Console, and Google Tag Manager., • Practical experience leveraging AI tools (e.g., Claude, ChatGPT, GitHub) to accelerate technical tasks, such as generating Schema markup, troubleshooting code, or automating data cleanup., • Active Certifications (Preferred): Google Analytics Individual Qualification (GAIQ), Google Business Profile (GBP) training, or Google Tag Manager (GTM) Certification.

BluSynq is currently looking for an AI-driven Customer Success Manager to join our team in the US! About Us: BluSynq is on a mission to transform the way our customers operate. Our AI-powered agent is designed to connect with existing tools, resolve questions, book appointments, and close deals – automatically, 24/7 – via voice, text, and email. We are a fast-scaling, tech-driven startup backed by leading software investors. Role Overview: We are looking for a Customer Success Manager (CSM) to support our expanding customer base across North America in 2026, with expansion to other parts of the world in 2027. In this role, you will be the go-to person for onboarding new clients, ensuring they see the full value of BluSynq, and supporting them throughout their journey. This is more than just a support role – it’s an opportunity to be at the forefront of how AI is reshaping entire industries. The successful candidates will be based anywhere in the US, working in a remote work model! What your day will look like: • Lead end-to-end onboarding for new clients, ensuring a smooth and impactful start, • Build and maintain strong, long-term relationships with clients (service, sales, and admin leaders), • Provide proactive support and issue resolution, managing tickets and client feedback, • Monitor account health and identify growth opportunities within your accounts, • Serve as the bridge between clients and product/tech teams, advocating for user needs, • Conduct training sessions, best practices reviews, and usage optimization calls, • Help shape how BluSynq is adopted and scaled across customers in North America Experience: • 2+ years’ proven experience in Customer Success, Account Management, or similar client-facing role, • Fluent in English (spoken and written); French a plus, • Passionate about technology and AI, with a desire to be part of a future-focused solution, • Confident communicator who builds trust easily and manages relationships professionally, • Organized, proactive, and comfortable handling multiple client accounts, • Curious, eager to learn, and excited about the opportunity to work in a fast-growing startup, • Experience with SaaS or tech support is highly valued, • Able to travel occasionally to Montreal and North America, • Be part of a high-impact AI startup that’s changing the future, • Get in early and grow with the company – we are just getting starter, • Work remotely with a collaborative, international team, • Competitive salary, career growth, and access to cutting-edge tech We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.______ #xigniphi

Who We Are For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do. Senior Customer Success Manager Summary The Customer Success Manager will be assigned a book of business according to the strategic needs of the segment. This high-impact role will handle multiple clients in an entrepreneurial, problem-solving environment. You will be responsible for renewing and growing your clients’ business by acting as a 'trusted advisor'; gaining a deep understanding of their business, challenges, needs, and goals, and helping them derive maximum value with SPINS. This position offers the opportunity to collaborate with customers and internal teams across SPINS to educate, engage, and empower customers to achieve their strategic goals, reporting to the Manager, Customer Success within the Success Organization. Job Duties & Responsibilities • Become a SPINS product expert and use this knowledge to educate, coach, and mentor clients on our data, tools, and solutions., • Distill best practices across client base and deliver insights and advice based on those practices., • Independently own customer retention and growth, including communication, system entry and mitigation of potential retention risk., • Manage proactive communication and client touch points including change management from a data and product perspective., • Develop strategies to expand engagement, enable adoption and mitigate churn to drive long-term account growth., • Cultivate strong customer champions and advocates., • Anticipate client needs and manage client escalations that are raised to you from your sales and support partners and the customer., • Act as the voice of your customer by capturing and communicating client needs and feedback to Product and Data teams. Requirements: Education & Experience • BA/BS degree in Business Administration or related quantitative field of study., • 3-5 years of experience in customer-facing success, account management, sales or strategic consulting role; enterprise software or SaaS experience is preferred., • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level., • Demonstrated ability to creatively problem solve and solution to drive customer value with SPINS data and products, • Technical aptitude, analytical mindset and intermediate or higher experience with Microsoft Excel and PowerPoint, • Self-starter manages time efficiently, able to complete work in a timely manner without active supervision is required., • Ability to prioritize and multitask while maintaining diplomacy, tact, and poise under pressure when working through customer issues., • Strong interpersonal skills and experience building collaborative relationships both internally and externally to facilitate a flawless customer experience., • Can-do, positive, and team-oriented attitude, • Experience working with syndicated data (preferred SPINS, The Nielsen Co., IRI and/or data in a, • Consumer-Packaged Goods manufacturing setting) is required The following is strongly preferred: • CPG, Retail, or natural/specialty industry is a plus., • Familiarity of contract management systems including DocuSign, Salesforce and or other CPQ management tooling is preferred Salary Range: $95,000 - $105,000 + 20% variable Note: Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-SB1 #LI-Hybrid What SPINS Offers We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members. • We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!, • Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched., • Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture. The SPINS Way • Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback., • Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action., • Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths., • Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution. For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy ___.

Scale to Win is a fully-remote, progressive, political tech company founded in 2020 by organizing leaders from the Biden/Harris, Bernie 2020, Warren 2020, Bernie 2016, and Hillary for America Presidential campaigns. Our product offerings include Scale to Win Text, our “all-in-one” shortcode and longcode texting tool, and the Scale to Win Dialer, a predictive calling tool. Scale to Win also offers turnkey “We Text” services, where our team builds text campaigns, sends messages, collects data, and ensures compliance on behalf of clients. We work with more than 3,000 Democratic and progressive campaigns and organizations, driving change. Current and past clients include the Biden-Harris campaign, the Democratic National Committee, the Working Families Party, the AFL-CIO, UFCW, MoveOn, and For Our Future. Scale to Win is hiring a Staff Accountant to help build our internal accounting function from scratch as we transition from external bookkeeping to a GAAP-compliant, in-house operation. As our first in-house Staff Accountant, you will be the foundational partner to our newly hired Controller. We are moving from a part-time external bookkeeping model to a disciplined, GAAP-compliant internal function. This is a "builder" role: you will own the core transactional cycles, automate manual workflows, and establish the systems that will support our growth as a leading SaaS communication platform. Core Responsibilities General Ledger & Month-End Close (40%) • Own the monthly balance sheet reconciliations for cash, prepaids, accruals, and fixed assets., • Maintain the month-end close checklist to ensure timely and accurate reporting., • Ensure all entries are clean, well-documented, and contain zero "mystery" entries., • Post standard and recurring journal entries to ensure GAAP compliance. Expense Management & Accounts Payable (25%) • Administer our modern expense stack (e.g., Ramp/Bill.com) to automate manual workflows., • Manage vendor records, W-9 documentation, and weekly payment runs., • Review employee expense reports for policy compliance and proper coding., • Monitor AP aging to ensure all obligations are met on time., • AR, Revenue & Payroll Support (20%), • Partner with the Billing team to ensure invoicing accuracy and reconcile the AR subledger to the GL., • Maintain vital deferred revenue schedules and billing support documentation., • Assist with semi-monthly payroll processing and track PTO, bonuses, and commission schedules., • Prepare payroll journal entries and perform related account reconciliations. Process Documentation & Compliance (15%) • Document and formalize internal controls and accounting workflows from the ground up., • Assist with multi-state tax registrations and sales tax compliance filings., • Maintain corporate and vendor compliance files to support annual audit and tax preparation., • Identify opportunities to implement system integrations that create leverage for the Finance team Other Duties as Needed: This role description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Other duties may be assigned as needed to support the success of the team and organization. • 2–4 years of accounting experience. Strong preference for experience in SaaS, • Advanced Excel/Google Sheets skills and experience with modern AP/Expense automation tools, • High attention to detail, a strong ownership mentality, a “self-starter” attitude, and a "no task too small" approach to building a department from scratch, • Bachelor’s degree in Accounting (CPA track is a plus) preferred, • $82,500 yearly salary (base). As part of our commitment to equity, salaries are non-negotiable., • This role may be eligible for a discretionary bonus as determined by the company in its sole discretion., • 401k matching up to 6% after a provisional period., • Ten paid company holidays, two floating holidays, and a week and a half-long holiday break at the end of the year., • Generous paid vacation (up to 24 days a year with time accrued monthly); paid sick leave; paid short-term medical, caregiver, bereavement, and other personal leave., • 16 weeks of paid parental leave and an additional 4 weeks of part-time, fully-paid flex time. This is available to all new parents of any gender, including adoptive parents., • Fully-paid premium, $0 deductible, top-notch medical insurance, as well as dental and vision insurance, for you and your dependents., • Remote working with flexible working conditions, a stipend to support your home office setup, and access to a company computer., • Every employee is invited to donate 25,000 free texts to a non-profit of their choice each year., • To support continued professional growth and development, Scale to Win offers each employee an annual $2,000.00 stipend towards achieving your professional development goals. This role may require occasional travel to support client meetings, campaign events, trainings, or company gatherings. Travel expectations will vary based on client needs and campaign cycles, particularly during peak election seasons. To apply for this position, please visit ___ and fill out the application. Interview Process + Timeline • Submit resume and application, • Initial interview / phone screen, • Hiring manager interview, • Panel interview, • Assessment, • Final Interview with COO or CEOs, • Reference Checks The position will be open until filled, and applications will be reviewed on a rolling basis. Applicants must be currently authorized to work in the United States on a full-time basis. At this time, we’re unable to sponsor or take over sponsorship of employment visas. Interview Accommodations Scale to Win is committed to providing all candidates a respectful and inclusive interview process. If you require any accommodations to fully participate in the interview process—such as alternative formats, extended time, assistive technology, or other support—please let us know. You can request accommodations by emailing . Scale to Win is an equal opportunity employer. In keeping with our beliefs and goals, no applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Scale to Win also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold. Whether blatant or hidden, barriers to success have no place at Scale to Win.

We are seeking a Product Manager to lead Risk Adjustment product capabilities across all lines of business, including Medicare Advantage, ACA Marketplace, and Medicaid. This role owns the execution and evolution of Risk Adjustment solutions within our population health platform, ensuring accurate risk capture, compliant submissions, and efficient coding workflows for health plans and provider organizations. The Product Manager will work closely with engineering, clinical coding teams, operations, and customer success teams, while collaborating with the Head of Platform on overall product strategy and roadmap direction. Responsibilities: Risk Adjustment Product Ownership Own development and management of core Risk Adjustment capabilities including: • HCC model updates and configuration, • Risk score computation across supported models, • Suspect generation and accuracy management, • Encounter data reconciliation, • Risk adjustment reporting and analytics Ensure platform support for • Medicare Advantage (CMS-HCC), • ACA Marketplace (HHS-HCC), • Medicaid risk adjustment models Regulatory & Program Monitoring • Track CMS announcements and regulatory updates, • Ensure timely platform updates aligned with HCC model changes, • Monitor LOB-specific submission timelines and program requirements, • Work closely with clinical coding teams and outbound operations teams to support operational readiness Product Development & Enhancements • Identify and define new feature enhancements, • Design product workflows and requirements, • Maintain and prioritize product backlog, • Work with engineering teams and TPMs to track development progress, • Validate completed features prior to release Client & Customer Success Collaboration • Work closely with Customer Success teams to understand client workflows and challenges, • Participate in client discussions when needed, • Translate client feedback into product improvements and roadmap priorities Product Strategy Collaboration • Work in close collaboration with the Head of Platform to align Risk Adjustment capabilities with overall platform strategy, • Provide domain expertise and product insights to inform roadmap planning, • 5+ years Product Management experience, • 5+ years experience with Risk Adjustment or Population Health technology, • Strong understanding of Medicare Advantage, ACA, or Medicaid risk programs, • Familiarity with HCC models and coding workflows, • Experience collaborating with engineering teams on healthcare platforms Competencies: Communicates Effectively • Exchanging ideas, knowledge, and data so that the message is received and understood with clarity and purpose., • Plans and prioritizes work to meet the goals of the business., • Breaks down objectives into plans and actions to achieve significant milestones., • Anticipates and readily adjusts plans., • Ensures work and tasks are aligned to meet company priorities., • Breaks down goals into actions with milestones., • Identifies and builds partnerships to meet shared goals., • Readily partners with others to meet objectives and shares credit for contributions., • Anticipating and balancing the needs of multiple stakeholders and multiple projects., • Highly prepared and knowledgeable about expectations., • Delivers fair and flexible response to stakeholder needs., • Handling conflict situations to resolution effectively and professionally., • Adapts approach in real time to respond to different situations., • Thinks quickly and readily adapts behavior in the moment. Prosperity • Competitive salary based on your experience and skills – we believe the top talent deserves the top dollar, • Bonus Potential (based on role and is discretionary) – if you go above and beyond, you should be rewarded, • 401k plans– we want to empower you to prepare for your future, • Comprehensive Medical, Dental, and Vision insurance plans, • Tax-free Dependent Care Account, • Excellent PTO policy (everyone deserves a vacation now and then), • Great work-life balance environment- We believe family comes first!, • Strong supportive teams- There is always a helping hand when you need it The salary for a position is typically determined by multiple factors such as the individual's qualifications, experience, skills, and location. The projected compensation range for the position may vary based on these factors and could range from $80,000 to $100,000 (annualized USD). However, this estimate represents just one aspect of our total compensation package offered.

Customer Success Manager Location: Remote - Preference to working EST hours Overview: Collage Group is the only cultural intelligence engine that fuses consumer, industry, and brand data to provide brands with insights on the why At Collage Group, Customer Success Managers (CSMs) play a mission-critical role in delivering value to our clients, who include some of the world’s most recognizable Fortune 1000 brands across industries such as retail, financial services, healthcare, tech, and more. As a CSM, you own the servicing relationship and are responsible for the day-to-day management of the client experience. You will lead onboarding, guide client teams in applying our solutions, monitor and optimize platform usage, and ensure our insights and services are delivering measurable business value. Responsibilities: • Build trusted relationships with daily users and team leads, serving as the day-to-day contact for client success, adoption, and support, • Lead post-sale transitions including the Sales-to-CSM handoff, internal kickoff, and formal onboarding with platform walkthroughs and data tool training (e.g., Spark, CMP, fluen.ci), • Conduct monthly customer check-ins to align on usage trends, progress against the Client Value Plan, upcoming needs, and to support the Account Director in preparing for strategic conversations like QBRs, • Develop, track, and report on Customer Health and Client Value Plans, using usage data to monitor engagement, identify risks, and surface growth opportunities, • Coordinate ad hoc insights and reporting requests, and manage client usage of entitlements like credits and SME hours to ensure full value realization, • Partner with Account Directors on renewals, expansions, and strategic account planning while escalating risks or red flags proactively, • Advocate for the client internally—capturing feedback, surfacing feature requests, and identifying trends across accounts to inform the product roadmap and company strategy, • 2+ years of experience in Customer Success, Account Management, Program Management, or other client-facing roles, ideally within SaaS, analytics, insights, or data-driven organizations, • Proven ability to manage customer relationships, including onboarding, engagement planning, and day-to-day support for mid-level stakeholders and end users, • Strong communication, presentation, and facilitation skills—you can explain complex tools and insights clearly to a variety of audiences, • Experience with customer health monitoring, usage reporting, and driving measurable value realization, • Highly organized and capable of managing multiple accounts and projects in a fast-paced, cross-functional environment, • Proficiency with CRM systems (e.g., Salesforce) and comfort using dashboards or success tools to track engagement and outcomes, • Team-oriented and proactive, with a service-first mindset and the ability to collaborate closely with Account Directors, Product, and Insights teams, • Bachelor’s Degree, in marketing, advertising, sales, or business, or comparable work experience. Target Compensation: $70,000 – $80,000 base salary + variable compensation Invested in Your Well-Being: We don’t just hire employees; we invest in people. Your health is our priority, which is why we offer premium medical, dental, and vision coverage for you and your loved ones. We believe in a life outside of work, supported by a generous PTO program that includes 12 company holidays, a floating holiday, and a dedicated day for you to give back to a cause you love. We’re also proud to support growing families with 8 weeks of fully paid parental leave for all parents, regardless of path to parenthood. Finally, we help you build for tomorrow with a competitive 401(k) match—because your future is just as important as your present. Details regarding our Benefits can be found on our ___. All full time direct employees must be authorized to work in the United States, and must be US-based. Please note that while we are happy to hire remote unless otherwise stated in the job description, we are only able to employ people in the following US States: CA, CO, CT, FL, GA, IL, IN, KS, MD, MA, MN, MO, NJ, NY, NC, OH, PA, RI, TN, TX, VA and DC. Important: If you have not interviewed directly with an authorized representative of Collage and you receive a job offer, do not respond or provide any personal information. This is likely a fraudulent attempt. Collage will never request sensitive information (such as your Social Security number, banking details, or passwords) before a formal interview process. About Us: Collage is the only AI-enabled cultural intelligence engine that provides brands with curated, actionable, cultural insights to accelerate revenue growth. Only Collage fuses consumer, brand and industry insights from 26 billion primary data points to provide brands with unparalleled depth of insights on the why behind consumers’ behaviors. The combination of the always-on, easy to use, updated daily tech platform with the best-in-class cultural strategists provides a unique competitive advantage for the world’s leading brands. Collage enables marketers and insights professionals to futureproof their brands, identify and win with the fastest-growing segments, increase brand resonance and loyalty, and authentically activate across all the marketing levers. Founded in 2009, culture has always been at the company’s core. Collage is a National Minority Supplier Development Council (NMSDC) certified minority-owned small business. Collage Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The Customer Success Quality Associate must work closely with the Customer Success Manager/Director to understand the client’s goals and objectives and provide a return on their investment within each aspect of our services. The CSQA focuses on process management, client deliverables, and data integrity within client portfolios. The Customer Success Quality Associate must work effectively and efficiently with the internal support team, external clients and vendors, while complying with corporate or pharmaceutical guidelines. On occasion, the position will require aiding the CSM/CSD on business development and/or business review tasks. No two days will be the same for this organized, efficient individual. Position will provide a range of services: process management, financial management, training and administrative support. What you will do here: Process Management (70%) Provide administrative assistance to M&IW Customer Success Manager/Director, Meeting Owners, Event Experience Managers as requested. These services would include but aren’t limited to: • Manage Account Inbox for new program requests, financial approvals, and other actionable communications, • Enter new meeting requests into M&IW Cvent and manage through the event lifecycle, • Manage projects through the lifecycle in Asana, • Manage Account Playbook and ensure information is updated and new processes are implemented and communicated to operations teams, • Create and manage the templated SOW process from development to signature with support of CSM/Director, • Conduct Cvent audits for all closed programs, • Create and manage reports by account including Cvent and Domo, • Test event websites for technical issues, content, and format prior to launch, • Trigger status change communications to CS & Ops Teams ensuring internal transition process occurs, • Assign coordinators and web designers from M&IW Cvent into client meeting platform, if applicable, • Miscellaneous account projects directed by Customer Success Manager/Director, • Providing back-up and/or overflow support to Account CSL’s and/or CSS due to heavy volume or out of office, • Management of meeting minutes during client conference calls or account team meetings., • Post-meeting survey management, • Post-meeting file closure process, • Sourcing/Meal Caps Compliance assistance (Pharma only), • Review MRF and Smartsheet’s for countries in attendance at IMs, • Compile meal cap grid for Investigator Meetings for review by the sourcing manager/planner, • Manage discrepancies per client specified process Financial & Data Management (20%) • Manage Reconciliation Process, working cross functionally with the Sourcing, CS Team, Operations, and Finance, to ensure all programs are reconciled within SLA guidelines., • Create/update program reconciliation tools that streamline process while ensuring timely audit requirements are met., • Full understanding of the account quality control process to include but not limited to client QC process and resolution methodology., • Communicate with planners and finance to ensure final invoice deadlines are met and all final invoices are completed, • Full understanding of the account processes to include but not limited to client MSA agreements, Change orders and financial management, • Payment request processing, • Notify Event Experience Managers of impending deadlines (SLAs), • Work in conjunction with an Event Experience team to ensure programs are free of errors for deadlines, • Budget creation/management in customer and M&IW systems, • Reconciliation management including estimated invoice and final invoice requirements, • Manage all client reporting needs (commission, quarterly reports, workload) Limited Project Management Services (10%) • Communicating with new and existing clients on program needs, • Drive client calls as well as internal calls when needed, • Limited travel for execution of programs – approx. 15%, • Assigned as an Attendee Experience Coordinator (as required), • Compile and distribute Executive Summaries and other post-event reports (as required), • Source and secure space at off-site venues and restaurants, • Creation/distribution of travel letters, • Creation/management of meeting agenda, • Creation of initial meeting resume based on generic meeting information, • System profile management (update meeting profile; manage status movement throughout life of the meeting, etc.), • Research 3rd Party Vendor options and information for meetings., • Provide on-site preparation assistance. These services would include but are not limited to:, • Badge layout/production, • On-Site binder preparation/production, • Registration packet preparation/production, • Pre-mailer preparation/production, • On-site supply preparation/shipment, • Ability to manage 3rd Party Vendors. Clearly & effectively communicate to each vendor the requirements and specifications, negotiate cost savings, and manage payment/reconciliation process, • Shipping and receiving management Training • Create training documents, recordings, and templates and review with current and new event managers, • Participate in internal and external client trainings, • Participate in monthly client vendor calls disseminating information to M&IW account teams, • Participate in Weekly Client calls with CSM, as needed, • Present at internal trainings on new client and internal rollouts, • Set-up trainings with new M&IW hires to review specific account processes, • Seek out training and advancement by working with senior individuals in the department, • Find opportunities to increase industry knowledge through training and networking Administrative Services • Provide administrative assistance to M&IW Customer Success Team, Client Meeting Owners, Client Meeting Planners, and others as requested, • Provide support to all colleagues and account team by answering questions or assisting when needed., • Be a liaison between M&IW and the Client to provide updates or answer questions Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Quality Data Associate role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • Minimum 2 – 3 years of experience, meeting industry preferred, • College degree or equivalent, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Cvent), • Outlook (email and scheduling), • Proficient in Cvent, • Knowledge of virtual and hybrid event options, • Pharma experience a plus, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Ability to travel at least 25% of the time including internationally, • Experience working in a virtual office environment What we provide: • Competitive salary, • Health, Dental, Vision and Life Insurance options, • 401K plan, • Paid holidays, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: Meeting & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions

About the Staff Product Manager, MarTech at Headspace: We are seeking a Staff Product Manager, MarTech to craft and optimize the member journey, driving acquisition, deeper engagement, and lasting retention by connecting with our members at the right moments, in the right channels. You will own the strategy and execution to ensure a single, cohesive, and personalized member experience across all communication channels and products (web, mobile, push, email, SMS). You will be the product leader responsible for defining the long-term vision to maximize sustainable, high-quality member growth and achieve market leadership by creating a delightful, seamless member journey from discovery to becoming a loyal, lifelong user. Success in this role requires a deep understanding of our members and a strong focus on leveraging data and technical growth infrastructure to deliver highly personalized, context-aware communications that truly resonate. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require strategic leadership, clarity, and curiosity to scale our Outbound MarTech capabilities. What you will do: As a Staff Product Manager, MarTech, you will be responsible for a variety of tasks crucial to the success of the Headspace Product team. Your day-to-day responsibilities will include: • Craft Cohesive Member Journeys: Own the product strategy for integrating and orchestrating all lifecycle marketing channels (in-app promotions, push notifications, email, SMS) to deliver a seamless, coordinated, and impactful experience for every member., • Enable Member-Centric Growth: Define and manage the technical infrastructure and data foundation required to understand member behavior and power highly effective, personalized communications, including marketing measurement capabilities and CAPI implementation., • Orchestrate Member Engagement: Lead the product development for Lifecycle Automation, including trigger mapping and intelligent channel choice, to ensure every member receives the most timely and relevant communication without being overwhelmed (frequency capping logic)., • Optimize the Member Experience: Drive a culture of data-driven growth by leading the strategy for Experimentation & Optimization (A/B/n Testing), ensuring we are constantly learning what truly serves our members best, and developing robust Incrementality Testing capabilities using "Holdout Groups.", • Ensure Member Trust & Accessibility: Take product ownership of key operational metrics like Deliverability & Privacy Compliance, focusing on maintaining sender reputation, managing consent ledgers with integrity, and optimizing mobile push delivery rates to ensure our message is accessible and trusted., • Deeply Understand and Serve Our Audiences: Enhance outbound personalization capabilities by leveraging dynamic content creation and refining Audience Segmentation tooling (e.g., identifying "Power Users," "At-Risk Users") to ensure every outbound communication is relevant, valuable, and deeply personalized for the member., • Drive Cross-Functional Impact: Partner closely with Core & Personalization Product, Engineering, Data Science, Performance & Lifecycle Marketing, and Legal teams to align our efforts and ensure the successful execution and adoption of the MarTech roadmap, ultimately serving the member better. What you will bring: Required Skills: • At least 5+ years of experience in Product Management, • Understanding of marketing automation, segmentation, and the technical infrastructure required for high-scale outbound communication., • Exceptional strategic thinking and analytical skills, capable of translating complex business problems into clear product roadmaps and detailed specifications., • Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, both internally and externally. Preferred Skills: • 2+ years specifically focused on Customer Relationship Management and/or Lifecycle Marketing platform products., • Proven track record of defining and launching successful technical products that empower marketing teams and drive user acquisition, engagement, and retention across multiple channels (mobile, web, email, push)., • Prior experience with Customer Data Platforms (CDPs) or similar data aggregation tools used for audience segmentation., • Hands-on experience managing products focused on mobile app marketing and push notification/SMS delivery., • Experience in the digital health, wellness, or consumer subscription (D2C/B2C) sectors., • A passion for mindfulness, mental health, and the mission of Headspace. Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $140,400 - $224,250 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

At Everway, our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood. We’re a global community of over 600 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. A world where everyone can thrive. We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully. Join us at Everway - together, we can unlock the full potential of every mind. As a Customer Success Manager (CSM) at Everway, you will be a trusted advisor and advocate for our education clients, helping them maximize the impact of our products and services. You’ll partner closely with K-12 schools, districts, or higher education institutions to ensure seamless onboarding, support adoption, and drive ongoing value in order to maximize retention and promote relationship expansion. This role requires a balance of relationship-building skills, product knowledge, and a passion for improving educational outcomes. This position requires occasional travel (up to 20% of the time) to attend customer meetings, team events, or conferences. Location: Remote (West Coast / Pacific Time zone preferred) • Build strong relationships with key stakeholders at educational institutions, understanding their goals and aligning our solutions to meet their needs., • Collaborate with the Implementation team to guide new customers through the onboarding process, ensuring they have the resources and support for a smooth start., • Monitor customer health metrics and usage data to proactively address challenges, identify growth opportunities, and ensure high levels of satisfaction., • Conduct regular strategic implementation cadence calls, business reviews, and training sessions with customers to foster engagement and address their evolving needs., • Collaborate with Sales, Implementation, Support, Marketing and Product teams to resolve issues, implement feedback, surface testimonials and case studies, and continually enhance the customer experience., • Create and share best practices, resources, and playbooks to improve product usage and empower educators and administrators., • Drive retention and renewals by demonstrating the ongoing value of our solutions, identifying upsell opportunities, and mitigating any potential churn risks., • Act as a voice of the customer by relaying insights and suggestions to internal teams to influence product development and strategic planning., • Identify and communicate potential expansion and upsell opportunities to the Sales team by understanding customer needs and highlighting relevant products or services that add value., • Support customer events, webinars, and workshops to enhance the client community and enable peer-to-peer learning., • Document customer interactions, feedback, and key account information in our Customer Success platform for accurate tracking and reporting., • Proven experience (3+ years) in a customer success, account management, or related role, ideally within EdTech or SaaS., • Strong verbal and written communication and interpersonal skills, with the ability to build trust and rapport with a diverse range of educational stakeholders., • Ability to analyze data, identify trends, and use insights to drive customer engagement and outcomes., • Excellent organizational and time management skills, with the capacity to manage multiple accounts and prioritize tasks effectively., • Proficiency with CRM software (e.g., Salesforce, Gainsight) and other customer success tools., • Prior experience working directly with K-12 or higher education institutions., • Familiarity with educational technology products and a passion for using tech to improve learning outcomes., • Experience in conducting customer training sessions, webinars, or workshops., • Demonstrated success in a quota-bearing or target-driven role (renewals, upsells)., • Knowledge of instructional practices and educational trends., • Proficiency with CRM software (e.g., Salesforce, Gainsight) and other customer success tools., • Bachelor’s degree or equivalent experience in education, business, or a related field. Please submit your application on our website by Monday 23rd March 2026. Please note: applications may close early due to high demand, so early submission is encouraged. Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter. Ready to make an impact? Apply today and be part of a company that invests in your success! We are committed to providing a Drug-Free Workplace for all employees. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. You can view our Recruitment and Selection Policy ___ Please click the link for our ___

Kanadevia Inova (KVI) is a global market leader in energy from waste (EfW) and renewable gas. KVI acts as an engineering, procurement and construction contractor and project developer, delivering complete turnkey plants and system solutions for thermal and biological EfW recovery. KVI’s Service Group combines its own research and development with comprehensive manufacturing and erection capabilities to support our clients throughout the entire life cycle of their plant. This position will work remotely and may be located in Rhode Island, Virginia/Pennsylvania or Tampa, FL area. The Foreman is responsible for supervising and executing on-site service tasks for mostly Categories 4 (mechanical retrofit projects) and 5 (MRO services) service works, including the assembly, installation, maintenance, adjustment, and troubleshooting of mechanical systems. This role ensures that work is performed in accordance with contractual, QHSE, and technical requirements while maintaining effective communication with internal teams and clients. Additionally, the position involves coordinating resources, managing tools and equipment, and upholding site safety and efficiency. Operational Execution & Technical Support: • Execute assembly, installation, maintenance, and adjustment operations on mechanical systems in line with technical documentation and project requirements., • Inspect equipment, identify technical or contractual deviations, and report issues to the Site Manager or Project Manager., • Perform troubleshooting operations and implement corrective actions to resolve technical difficulties., • Oversee the delivery, setup, and proper handling of materials, equipment, and machinery on-site., • Supervise site workers and coordinate daily site operations to ensure optimal performance and adherence to project deadlines., • Organize site layout and setup based on reviewed scopes and plans, ensuring smooth workflow., • Conduct safety briefings for temporary staff and subcontractors, reinforcing QHSE regulations on-site., • Facilitate effective communication between internal teams (Site Support, Design Office, HSE Manager) and external stakeholders (client representatives, suppliers, subcontractors)., • Ensure strict adherence to QHSE (Quality, Health, Safety, and Environment) standards, internal policies, and external regulations., • Monitor site safety practices and compliance, addressing non-conformities and enforcing corrective actions., • Relay essential project updates and safety information to the Site Supervisor, Field Service Group Leader, and Account Manager throughout the project lifecycle., • Document site activities, including safety reports, time tracking, and deviations, ensuring proper traceability. · Timely completion of site tasks and adherence to project deadlines. · Compliance with QHSE standards and internal procedures. · Effective resolution of technical issues and deviations. · Positive feedback from internal teams and clients regarding site management and communication. · Efficient management and availability of tools and consumables. Qualifications & Experiences: • Vocational qualifications, technician certificate, or relevant experience in boiler-making, or mechanics., • 2+ years in mechanical assembly, maintenance, or site supervision within an industrial or maintenance environment., • Possession of relevant local safety certifications., • Ability to read and interpret industrial plans, • Working knowledge of mechanics, welding and hydraulics., • Experience in the maintenance of waste incineration plants, • Basic knowledge of boiler construction, • Understanding in reading plant design drawings, • Basis Knowledge of the local language, Good command of English; another language is a plus. Personal Attributes: • Strong awareness of QHSE (Quality, Health, Safety, and Environment) management system and commitment to safe work practices., • Solution-oriented, proactive, and reliable., • Excellent communication skills with the ability to effectively present ideas and relay information., • Detail-oriented with a high degree of vigilance to detect and report abnormal situations., • Strong leadership and team coordination capabilities, maintaining team cohesion and motivation. We Offer: • Responsible challenge with diversified field of activity, • Team-oriented working atmosphere in an international Company, • Personal development opportunities through own Inova Academy, • Opportunity to gain an insight into various technical disciplines, • Excellent employment conditions, • Attractive working place (central, good transport links) In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate the physical and mental limitations of an employee or an applicant. However, no accommodations will be made which may pose serious health safety or environmental risks to the employee or others or which impose undue hardships on the organization. Statement regarding Equal Employment Opportunity Equal Opportunity Employer, all applicants will be considered for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation or status with regard to public assistance. Note: This job description is not intended to fully and completely describe all duties of the position. Other duties not specifically described herein may be required from time-to-time or as required. For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.

Sr. Customer Success Manager DefenseStorm is seeking a Sr. Customer Success Manager responsible for creating trusted partnerships with portfolio clients that include banks and credit unions as well as internal cross functional teams to ensure maximum customer value is achieved. In addition to building and maintaining relationships you will have direct revenue ownership of retention and expansion targets. The ideal candidate is a self-motivated professional that loves to partner with customers and team members to build a common future of success. If you love working with great people in a dynamic, fast paced environment where you make a difference each day, apply now! Location • Atlanta, GA, • Understand and guide financial institution (FI) security strategies across throughout the organization., • Deliver on success plans to ensure ongoing client retention., • Expand on successful client partnerships by identifying and closing additional product opportunities., • Lead contract renewal negotiations for assigned clients., • Leverage effective sales methodologies and tools to forecast and build a strong lead pipeline, targeting 3.5x coverage against assigned goals., • Deepen relationships with client base, developing executive contacts across the organization., • Plan and lead quarterly reviews as well as other customer meetings to ensure ongoing alignment and value realization for all customers., • Represent DefenseStorm at client events and user group sessions, as needed or assigned., • Provide input to Product Management on recommended enhancements based on client feedback., • Forecast accurately and keep all activity and opportunity records current and accurate in CRM., • Consistently meet quarterly and annual sales targets., • Bachelor’s degree with 5-8 years’ experience in customer success or account management., • 2+ year in the security or fintech industries strongly preferred., • A strong desire to help and serve our customers: they win, so you win!, • Eagerness to learn, adapt, and perfect your work; you love to collaborate and innovate., • Track record of successfully meeting and exceeding direct revenue targets is a must!, • Successful track record of in-person and virtual customer interactions., • Demonstrated ability to articulate and sell complex enterprise software solutions., • Highly motivated self-starter who is versed in solution selling mythologies, exhibits a natural curiosity and a consistent drive for self-improvement., • Excellent communication and presentation skills.

Modern Health ___ is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey. Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status. More about our culture and what you can expect when you join the team: • “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all., • We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs., • We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth., • We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment., • We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right. Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as ___ of 2023 by Fast Company, ___, and ___. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday. We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you! The Product Manager will own a key set of experiences that help members move from personalized recommendations to taking meaningful action and staying engaged with ongoing well-being support. You’ll work cross-functionally with Design, Engineering, Data, Clinical, Operations, Client Management, and Marketing to define, ship, and iterate on features that improve activation, follow-through, and engagement across Modern Health’s platform. This role is a strong fit for someone who is motivated by mission-driven product work, comfortable operating in ambiguity, and excited to drive measurable outcomes in a complex, cross-functional environment. This role is remote-friendly within the U.S., with a strong preference for candidates located in the San Francisco Bay Area to enable periodic in-person collaboration. This position is not eligible to be performed in Hawaii. • Own the end-to-end development of product features that improve member follow-through from personalized recommendations to taking action and staying engaged with support., • Define problem statements, hypotheses, and success metrics by synthesizing member feedback, clinical and customer input, usage data, and market research., • Lead the creation of product briefs, requirements, user stories, and acceptance criteria that tie back to clear goals and enable high-quality delivery., • Partner with Design and Engineering to drive discovery and delivery, including leading design reviews, planning sessions, and sprint ceremonies., • Own a prioritized backlog and quarterly roadmap for your feature area, making trade-offs between impact, effort, risk, and dependencies., • Define instrumentation needs and partner with Data to analyze funnels and performance, using insights to drive iteration decisions, including experiments (A/B tests, pilots)., • Lead or partner on user research (interviews, usability testing, concept tests) and translate learnings into actionable product improvements., • Drive cross-functional launch planning for new features and enhancements, partnering with Marketing, Customer Success, Clinical, and Operations to ensure internal readiness, clear communication, and post-launch monitoring., • Create and maintain decision-driving documentation, such as product briefs, PRDs, FAQs, internal enablement materials, release notes, and post-launch readouts., • Ensure quality and safety by incorporating accessibility, privacy, security, and clinical quality considerations, proactively partnering with clinical and compliance teams where needed., • Stay current on the mental health and digital health landscape and bring competitive insights into roadmap prioritization., • 2–3 years of product management experience (or equivalent product ownership experience) building and shipping digital products end-to-end., • Demonstrated ability to drive measurable outcomes by defining success metrics, prioritizing effectively, and iterating based on data and user insights., • Strong analytical skills and comfort working with data to inform decisions; experience with spreadsheets and product analytics tools required; SQL is a plus., • AI literacy: comfortable working with AI-enabled product experiences, including understanding limitations, defining quality expectations, and iterating using data and user feedback., • Experience writing clear product requirements, user stories, and acceptance criteria that tie back to user needs and business goals., • Familiarity with agile development practices (sprints, standups, retrospectives) and modern product tools (e.g., Jira, Figma, analytics platforms)., • Excellent written and verbal communication skills; able to distill complex topics into clear narratives tailored to different audiences., • Empathy for people seeking mental health support and sensitivity to diverse backgrounds and lived experiences., • Collaborative teammate who builds strong relationships cross-functionally and is comfortable giving and receiving feedback., • Highly organized with strong attention to detail; able to manage multiple workstreams, follow through on commitments, and keep teams moving in a fast-paced environment., • Comfortable with ambiguity and change; curious, resourceful, and motivated to learn., • Bias toward action and ownership; proactively identifies opportunities and drives progress., • Bachelor’s degree or equivalent practical experience in a relevant field. Fundamentals: • Medical / Dental / Vision / Disability / Life Insurance, • High Deductible Health Plan with Health Savings Account (HSA) option, • Flexible Spending Account (FSA), • Access to coaches and therapists through Modern Health's platform, • Flexible Time Off, • Company-wide Collective Pause Days Family Support: • Parental Leave Policy, • Family Forming Benefit through Carrot, • Family Assistance Benefit through UrbanSitter Professional Development: • Professional Development Stipend Financial Wellness: • 401k, • Financial Planning Benefit through Origin But wait there’s more…! • Annual Wellness Stipend to use on items that promote your overall well being, • New Hire Stipend to help cover work-from-home setup costs, • ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more, • Monthly Cell Phone Reimbursement Equal Pay for Equal Work Act Information Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role. • Zone 1: San Francisco Bay Area and New York City Metro, • Zone 2: All other California locations and Seattle, WA, • Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See ___ for more information. Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets. Zone 1 $119,300 - $140,400 USD Zone 2 $119,300 - $140,400 USD Zone 3 $107,370 - $126,360 USD Zone 4 $101,405 - $119,340 USD Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.

Who we’re looking for We are looking for field-based, or office-based construction professionals that have experience using software to plan and manage construction projects. Our ideal candidate is proactive, detail-oriented, friendly, and passionate about improving the construction industry. Our SMB Construction Success Managers work closely with clients, advising and guiding them through successful platform deployments, training(s), workflow consultation, and continuous engagement programs that ensure their satisfaction and Fieldwire account expansion. What you’ll be doing You'll utilize your experience as a construction professional to develop and consult on client processes, becoming a trusted advisor to your customers. As a Fieldwire product and training expert, you will work to understand our customers’ business objectives, helping them extract the most value out of Fieldwire to meet those goals. As you deploy, train, and support your customers, you'll apply the same mindset to customer interactions that you did to the construction projects you've managed: remove roadblocks, and drive the process forward. The primary responsibilities of our next SMB Construction Success Manager will be to: • Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform., • Understand client construction needs and current tech stack in order to seamlessly integrate Fieldwire into a company’s day-to-day workflows., • Develop relationships with our small and medium-sized customer accounts, doing proactive outreach to help uncover pain points, and discover opportunities to help them get more value out of Fieldwire., • Conduct web-based training(s) and demonstrations to educate clients on Fieldwire., • Identify customer issues and communicate feedback to our product team for product improvements., • Troubleshoot, as necessary, to help communicate answers to product questions and resolve technical issues. At Fieldwire, we’re looking for our next Construction Success Manager to have the following skills and experiences: • 1+ years of professional construction industry experience, preferably with a combination of field and office management roles, • Excellent presentation and communication skills, • Self-motivated and highly organized, with strong time management skills, • Diplomacy and patience when working through customer issues, • Comfortable communicating with anyone, from foremen to senior-level managers, • A basic understanding of construction process from design to completion, • A general understanding of how all the different parties on a construction project interact and how they work with each other to drive a successful schedule/budget, • Ability to creatively brainstorm unique solutions to client issues relevant to their needs, • Desire to learn in a dynamic startup environment About The Team The Construction team consists of construction professionals from different sectors of the construction field. We know what you're thinking - do I want to work in a completely different industry? It’s different, but not that different. Our team talks to construction professionals across the globe, gaining an in-depth understanding of the challenges faced by companies and projects of all sizes. We share best practices from our experiences managing similar projects, and we get to see how different organizations work while helping them tangibly streamline their operations. We’re dreamers building tools to revolutionize how our old jobs get done; if you’re ready to use your industry knowledge to change the game for your old teammates, then we’d love for you to join our crew! Why Fieldwire? Fieldwire is a construction field management software, used on over 1,000,000+ projects worldwide. We’re obsessed with improving the way teams work together. We’re building a Field Management Platform dedicated to construction teams — providing operational excellence for one of the world’s largest global industries -- $10 Trillion/year. We’re delivering a superior, easy-to-use product that’s driven by the voice of our customers. Fieldwire solves the problem of access to information and coordination of labor at a large scale for some of the largest projects in the world. The Fieldwire mobile app has a nearly five-star rating based on thousands of customer reviews. Fieldwire was venture backed by top venture capitalists and has already transformed the way thousands of companies worldwide are working together. Fieldwire was acquired by Hilti for $300M in November 2021. Compensation: The estimated pay ranges for this role are as follows: $75,600 - $98,979 The salary range represents the low and high end of the salary range for this job in the US. Minimums and Maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a corporate bonus which can range up to 30%. Where is the job located? This role is fully remote within the US. Our office is located right off of Embarcadero BART station, a few blocks away. Easily accessible by all forms of public transportation. -- Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.

Collectively’s Finance team believes in partnership and collaboration. We work closely with other departments in helping to achieve overall business success. We are proactive and service oriented. We share our knowledge and are interested in understanding and learning about the opportunities and challenges that both our teammates and clients face on a daily basis. We are committed to working efficiently, to providing timely and accurate information, and to offering the advice and finance expertise needed to achieve our financial goals. We are hiring a Client Finance Manager to assist in the month end close and reporting for our clients. This role will work closely with the Finance team members to help ensure financial reporting is running smoothly. The ideal candidate will bring 5+ years of experience in an advertising agency, ideally with a knowledge of the influencer market place. Client Finance works closely with the Client Partnerships and Production teams to facilitate financial processes, to ensure accuracy and compliance, and to monitor project budgets and deliver financial performance that aligns with agency goals. • Serve as a contact for clients and agency departments on client finance matters, • Develop internal and external relationships (with client procurement in particular) with timely, proactive communication and follow-up, • Assist in monthly forecasting, budgeting cycles, and financial modeling in coordination with the agency account and production leads., • Help oversee project financial information in coordination with client teams and provide support to client teams in monitoring client budgets and spending, • Work with team leads to secure client P.O. or necessary work/payment authorizations including fulfilling client portal submissions and other client procedures and requirements, • Prepare invoices and billing reconciliations while ensuring adherence to contract compliance and billing policies and procedures, • Monitor accounts receivable status and follows-up on aged balances with clients, • Timesheet collections and Harvest system administration, • Assist in developing and maintaining client finance processes, guides, policies, tools and templates, • Prepare management reporting on utilization, revenue and profitability analysis, • Support month-end close processes to complete journal entries for revenue, reporting, and adhering to audit compliance., • Help prepare and deliver financial reports as needed, • Works collaboratively, yet with a strong drive toward personal accountability, • Is proactive, with the desire to help identify efficiencies, best practices, and opportunities, • Displays a passion for data analysis, critical thinking, and storytelling, • Has a strong attention to detail and goes the extra mile to ensure accuracy, • Thrives in a fast-paced work environment and is able to prioritize competing work streams, often with quick turnarounds, • Proactive, identifies efficiencies, best practices, and opportunities to improve processes, • Works collaboratively with team leads across the agency and has a strong personal accountability, • Demonstrates the ability to manage the agencies needs with the needs of the client, • Displays a passion for data analysis, critical thinking, and storytelling, • Has a strong attention to detail and goes the extra mile to ensure accuracy, • Thrives in a fast-paced work environment and is able to prioritize competing work streams, often with quick turnarounds, • 5+ years of relevant work experience in ad agency roles, • Strong interpersonal and problem solving skills, • Effective communication skills, especially within cross-functional teams and with clients, • Experience working with data, with a strong ability in reporting and analysis, • Aptitude for quickly learning and utilizing new software and technology tools, • Strong skills in both Google Sheets and Excel, • BA in accounting, finance or economics The pay range for this position is $98,000 – $118,000. Collectively takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, and other business and organizational needs.

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth SaaS company scaling rapidly. Customer Success Managers are trusted advisors to key stakeholders at our accounts, delivering strategic insights to drive their business initiatives. Additionally, this role will be primarily responsible for guiding users through onboarding, training, and ongoing engagement at our Strategic Accounts. The overall mission of this role is to develop deep and personal relationships with our user base, driving user adoption across the organization and ensuring retention, verified business value, and renewal of each account. We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high caliber Enterprise SaaS sales, marketing, and customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers across the Medical Device Industry. Our entire Commercial Team takes a proactive, consultative, and high-touch approach when working with customers, investing heavily in pre-sales through onboarding and training to ensure customers are on the road to success from Day one. • Ensure high user-adoption through effective executive sponsorship, change management, and white-glove trainings, • Lead Executive Business Reviews with client executives to communicate value provided by AcuityMD, • Generate contract renewals by ensuring client executives and users are seeing value with AcuityMD, • Identify and illuminate customer success stories and examples of AcuityMD ROI, • Partner with Strategic Program Manager and Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions, • Regularly monitor account health and adoption to find opportunities to help customers acquire maximum value from AcuityMD, • 5-7+ years of experience with deep experience in Customer Success for Enterprise SaaS or in the Medical Technology industry, • You’re able to develop close personal relationships with customers and colleagues through empathy, • You are a patient and active listener, • You’re proactive and self-driven, and bring infectious energy and resiliency, • You are an excellent verbal and written communicator (email & PPT), • You’re highly organized with ability to multi-task and prioritize different assignments, • Analytical background with experience with SQL or other query-based language AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. OTE Range: $160,000 - $210,000 You must have an eligible work permit in the USA to be considered for this position • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 6-12 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Customer Success Manager About Sync1 Systems Sync1 Systems is a CUSO based in Austin, TX focused on delivering top-tier service through our Loan Origination System. We partner with credit unions across the country to power their lending programs, and our Customer Success team is at the heart of those relationships. About the Role We are looking for a dedicated and personable Customer Success Manager to join our team. In this role, you will serve as the primary point of contact for a portfolio of credit union lenders — acting as a trusted advisor, relationship manager, and internal advocate. The ideal candidate has a passion for helping others, a knack for building meaningful lender relationships, and the ability to deliver exceptional service grounded in deep product knowledge. Role & Responsibilities • Own a portfolio of credit union accounts, serving as the primary relationship contact and day-to-day liaison., • Build and maintain strong, long-term relationships with lenders through consistent communication, software training, webinars, and in-person meetings., • Meet regularly with lenders to ensure their needs are met and they are maximizing the value of the Sync1 platform., • Keep lenders informed of new software updates, features, and enhancements relevant to their lending programs., • Handle inquiries and requests from lenders promptly, addressing needs and resolving issues in a timely manner., • Identify upsell opportunities and present integrations and expanded capabilities that support lender goals., • Drive contract renewals by demonstrating ongoing value and maintaining high levels of lender engagement., • Capture and communicate lender feedback internally to inform product development and service improvements., • Maintain accurate account records and activity documentation to support team reporting and leadership visibility. Note: 20-30% travel is required for on-site lender visits. Required Skills & Experience • 2+ years of experience in customer success, account management, or a related client-facing role., • Strong relationship-building skills — comfortable engaging with everyone from frontline staff to C-suite contacts., • Excellent communication skills, both written and verbal, with the ability to tailor messaging to different audiences., • Strong organizational skills and the ability to manage multiple accounts and priorities simultaneously., • Self-motivated and proactive — solutions-oriented with a sense of urgency., • Strong problem-solving skills with comfort navigating ambiguity. Preferred Skills • Experience with Loan Origination Software or lending platforms., • Background in financial services, lending, or the credit union industry., • Familiarity with CRM tools and programs (Monday, Hubspot)., • Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Benefits • Medical, Dental & Vision, • FSA / DCA, • Life Insurance, • Short & Long-Term Disability, • Paid Time Off & Holidays, • 401(k) with Matching Must be legally authorized to work in the U.S. without sponsorship. Please submit your resume for consideration.

Job Posting: Technical Product Manager Location: U.S. Based, Flexible Work Eligible Travel: Periodic travel to our headquarters in Frederick, MD or US client sites (i.e., less than once per month). About Us: At Orases, we are dedicated to delivering innovative software solutions that empower our clients to achieve their business goals. We are seeking a dynamic and results-driven Technical Product Manager to join our team. Note: Applicants must be U.S. based, able to work on US East Coast business time, and eligible to work in the U.S. Key Responsibilities: The Technical Product Manager owns client engagements end-to-end — from framing the business problem, through designing the technical architecture, to ensuring that measurable results are delivered. You'll lead discovery, make architectural decisions, guide engineering teams, write and review code, and serve as the single accountable point of contact between Orases clients and the teams building their software. This is a hybrid role by design. Some weeks lean heavier on client strategy, others on technical delivery — but you never fully leave either world. If you've been the developer that gets pulled into client meetings because you understand their business, or the Product Manager who kept opening the codebase because you couldn't lead what you didn't understand, keep reading. Roles and responsibilities: Discovery & Problem Framing • Lead structured discovery to validate problem-solution fit, defining measurable success criteria with clients before committing to a solution direction, • Assess existing systems, identify integration points, and surface architectural risks early enough to inform scope and budget decisions, • Translate client business problems into technical problem statements that engineering teams can act on, • Identify and articulate the business value at stake in each engagement — quantifying the cost of the problem, the value of the solution, and the ROI that justifies the investment — to ensure Orases and the client are aligned on what success is worth, not just what it looks like Solution Design & Architecture • Architect custom software solutions that balance technical quality with real-world constraints around budget, timeline, and existing client systems, • Produce solution designs, architecture diagrams, data models, and technical specifications clear enough for engineers to build from with confidence, • Evaluate and recommend technology stacks, frameworks, and third-party services appropriate to each engagement, • Define non-functional requirements — performance, security, scalability, maintainability — and ensure they're validated, not just documented., • Design and implement AI-augmented solutions where appropriate, including LLM integrations, automation pipelines, and intelligent processing workflows Delivery & Technical Leadership • Stay hands-on through delivery: review code, resolve technical blockers, make real-time design decisions, and ensure the implemented solution aligns with the intended architecture, • Orchestrate across design, engineering, QA, and client stakeholders to maintain alignment and keep delivery focused on the highest-value outcomes, • Develop accurate scope definitions and estimates that account for delivery model, complexity, and risk, • Drive continuous improvement in delivery practices through structured retrospectives and pattern recognition across engagements Client Relationship & Strategic Partnership • Build trusted advisor relationships that position Orases as a long-term strategic partner — not a vendor who takes orders, • Communicate with clarity and adaptability across audiences, from C-suite sponsors to senior engineers, • Manage expectations proactively, translating technical realities into business language and vice versa, • Proactively surface opportunities where Orases can deliver additional business value, translating technical capability into client-relevant outcomes that expand the relationship Pre-Sales & Business Development • Support business development with architectural feasibility assessments, proof-of-concept development, and credible estimation, • Create preliminary designs, roadmaps, and high-level estimates that clearly communicate value and set realistic expectations, • Guide prospective clients in understanding what AI and modern technology can do for their specific situation Team & Practice Development • Mentor and elevate Orases team members by establishing patterns, conducting architecture reviews, and modeling high-quality technical decision-making, • Translate emerging technology trends into practical recommendations for both client solutions and internal capability Requirements: • 7+ years of experience in software development, with meaningful time spent in both technical and client-facing capacities — whether that's a developer who grew into client leadership or a PM who never lost their technical edge, • Demonstrated ability to design and deliver full-stack custom software solutions — architecture that ships, not just diagrams, • Deep proficiency in at least one modern technology stack with working knowledge across multiple (e.g., PHP/Laravel, Node.js/TypeScript, .NET, Python, React, relational and document databases, cloud platforms), • Proven track record of leading profitable engagements from discovery through launch with minimal supervision, • Ability to evaluate technical approaches, assess architectural tradeoffs, and hold credible conversations with senior engineers, • Exceptional communication skills with the range to present to executives and whiteboard with developers in the same afternoon, • Strong analytical thinking with a bias toward structured problem framing over gut instinct, • Experience in a client-facing consulting or services environment where solutions must balance technical ideals with real-world constraints Preferred • Demonstrated ability to incorporate AI tools into delivery workflows and/or client solutions, • Experience with multiple delivery models (T&M, fixed-price, managed services) and the strategic implications of each, • Track record of defining and tracking measurable business outcomes — not just delivering to spec Our Core Values are D.R.I.V.E. and we use them to drive us forward in every way • Demonstrate Thoughtful Communication: Say what you mean in a respectful, timely and relevant manner, remembering that not everything needs to be said, • Rise to the Occasion: Have the grit to dig deep when needed and to get it done, • Integrity All the Time: Do what you say you are going to do, • Value to Clients: Be present, contribute and be a good steward of the client's money, • Excel at Your Craft: Constantly seek new ways to grow and learn to be the best you can be Compensation and Benefits: • Annualized base salary range is: $120,000 to $145,000, • Eligible for a discretionary bonus based on company and individual performance., • Flexible work options: Work from our beautiful office in Frederick, MD, or remotely, • Comprehensive medical, dental, and vision plans with nationwide options to meet your needs wherever you hang your hat, • Company-paid life insurance, short-term, and long-term disability. Let us pay for your peace of mind, • 401K Roth and non Roth options with a 4% company match for the first 5% you contribute. This FREE MONEY is fully vested and portable should you make the decision to leave us one day, • Fringe benefits to offer you lifestyle choices of where your benefits money goes. Options range from pet insurance, activity kits for kids, hotels and travel, health and wellness options, food delivery options, and the choices go on and on for you to decide what benefits YOU, • Paid personal time off (3 weeks) and company holidays (13 including full company shut down 12/25-1/1), • Employee Assistance Program for confidential support. We offer a 3rd party confidential help line to call 24 hours a day for whatever life throws your way or just to talk if needed, • Training and learning opportunities to help you excel in your career, • Team perk pickup truck, Orases One, for personal use that you can borrow for driving, hauling or moving, • Talented team of salespeople, software developers, and more to support you in building campaigns, automations, videos, and whatever else you may need to grow the Orases brand, • Fun and silly events, celebrations, and team social opportunities both virtually and in person. We regularly fly in team members who want to visit the office or experience an in person event, • Annual all employee retreat where the entire team comes together in person to bond and have fun! Join us at Orases and help shape the future of custom software solutions! Orases is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, age, veteran status, national origin disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Flashpoint is the pioneering leader in threat data and intelligence. We empower commercial enterprises and government agencies to decisively confront complex security challenges, reduce risk, and improve operational resilience amid fast-evolving threats. Through the Flashpoint Ignite platform, we deliver unparalleled depth, breadth and speed of data from highly relevant sources, enriched by human insights. Our solutions span cyber threat intelligence, vulnerability intelligence, geopolitical risk, physical security, fraud and brand protection. The result: our customers safeguard critical assets, avoid financial loss, and protect lives. Discover more at ___ Flashpoint National Security Solutions (FNSS) is seeking a high-tenacity Associate Customer Success Manager to serve as the tactical nerve center for our most discrete mission partners. In this high-impact role, you will act as a strategic trusted advisor, translating complex threat intelligence into actionable mission outcomes for partners across the national security landscape. You will balance a dynamic portfolio of high-priority requirements, leveraging your impeccable eye for detail and superb judgment to eliminate friction and ensure maximum adoption of our elite intelligence capabilities. This is a unique opportunity for an ambitious professional with a "mission-first" mantra to operate with high independence, influence internal product evolution, and force-multiply the efforts of global security teams in a rapidly scaling, industry-leading organization. We have a role for you if, you: * translate critical mission partner requirements into executable intelligence objectives; proactively anticipate and mitigate operational friction points and complex intelligence challenges specific to the mission environment. * drive collaborative mission integration by synchronizing efforts across internal and external stakeholders—including intelligence analysts, operators, technical units, and interagency partners—to deliver precision solutions for complex mission challenges. * make sense of an infinite number of data points from across your mission partner portfolio to make recommendations on how products should be leveraged to maximize mission impact. * proactively anticipate team objectives in support of discrete mission partner needs, particularly in dynamic, high-stakes environments. * Identify, synthesize, objectify, and prioritize intelligence problems while working cross-functionally to effectively mitigate those issues for our discrete mission partner base. * Are able to work independently, make rapid decisions, and recruit additional resources within the organization as needed to accomplish larger, complex and discrete mission partner goals. What you will get to do on our team: * Leverage your knowledge of Flashpoint’s tools, datasets, and analytic capability, paired with a keen understanding of customer outcomes, to make Flashpoint an extension of the customer’s intelligence team and maximize the attainment of customer goals. * Develop a deep rapport with customers, building trust so Flashpoint can assist with their most sensitive and difficult challenges. * Maintain Flashpoint's industry-leading reputation by handling diverse, urgent, and sensitive global requests with resourcefulness and expert judgment. * Advocate for customers internally by communicating feedback and requirements to ensure Flashpoint products evolve with their needs. You will document and prioritize this input, collaborating with product managers and engineers to recommend mission-specific enhancements. * Deliver tactical, operational, and strategic support to all customer levels to drive product adoption. You will train personnel on Flashpoint tools covering source collections, geospatial data, and APIs—while sharing best practices from our expert teams. * You will use domain expertise to identify warm leads for sales and collaborate with FNSS Account Executives, Solutions Architects, and support teams to improve customer outcomes and drive expansion opportunities. What you will achieve: Within 30 days * You will have learned about Flashpoint’s vision, mission, strategy and culture * You will meet with key stakeholders across the Flashpoint organization * You will learn about Flashpoint’s various product offerings * You will be provided training on how we support our customers and attend customer calls with colleagues * You will learn about your client base and how our tools support their mission and goals * You will get an introduction to our technical data capabilities and integrations Within 60 days * You will have completed training on all our products and services * You will be assigned accounts and will start working customer requests and answer product related questions By 90 days * You will have a robust understanding of the core uses cases within your assigned accounts * You will be functioning independently in support of customer needs * You will have a solid understanding of our technical data capabilities and the integration of those data sets To be successful in this role, you will need: * Cybersecurity, IT Security, Military, Law Enforcement, Government or Intelligence Community Experience is a plus * Superb communication skills, both written and verbal * A demonstrated ability to communicate at all levels of a customer’s organization * Proficiency and speed with email and project management tools * Excellent analytical and problem-solving skills * Willingness to travel to engage with customers in person if necessary * Desired, not required, to possess an active Secret security clearance, or be eligible to attain an appropriate clearance. Base pay range: $82,700-$85,000 p/yr plus bonus Why Flashpoint is a Great Place to Work: * Diversity. Flashpoint is committed to fostering, cultivating and preserving a culture of diversity, inclusion, belonging, and equity. We recognize that diversity is key to achieving our vision. We believe that every person and their experiences contribute to building a work environment and products and services that will change the world. * Culture and Belonging. Our company’s culture isn’t something you join, it’s something you build and shape, and each person's unique backgrounds and experiences contribute to who Flashpoint is and will become. You will have ample opportunities to connect with coworkers through various communication channels and company-funded virtual events: book clubs, happy hours, committees, DIBE discussion group, Donut mixers, local team member meetups and much more. * Perks. Flashpoint understands that personal wellness is one of the keys to a happy, healthy and productive work environment. That’s why we also prioritize health and wellness perks like gym reimbursements, expensed lunches, cool cultural initiatives and inclusive employee events. * Career Growth. Flashpoint is invested in the growth of our team members and understands that frequent, two-way feedback is critical to that growth. We encourage regular one-on-ones with your manager, a regular schedule of performance reviews, learning and development opportunities, and guidance through formalized career paths; whether that be towards being a great manager, being a great individual contributor, or a lateral move to gain breadth of knowledge and experience. Are you unsure if this role suits you or not? Unsure about the timing? Interested in future opportunities? Stay connected by joining our ___. By doing so, you'll stay updated with Flashpoint news and upcoming career opportunities. Even if you're not ready to apply now, being part of our Talent Network ensures you won't miss out on exciting opportunities in the future.

Position Summary Brault is a practice management, billing and coding company exclusively serving acute care independent physician practices. A high volume privately held and family-owned medical billing company, we are currently looking for an energetic, experienced and service driven Client Manager. The Client Manager works with the Officers of the Company and other Management to provide the highest level of service possible to each Client. The Client Manager works with their Service Teams to maximize their productivity and accuracy in processing and pursuing Client account follow-up to optimize collections per visit. The Client Manager seeks to thoroughly research and understand Client billing needs/issues and communicate them to fellow Management and Staff. The Client Manager will interact proactively and positively with all Clients and Staff establishing professional partnerships, teamwork and cooperation. The Client Manager supports the Company Mission Statement and is responsible for meeting or exceeding Client Targets, Compliance Standards and Contractual Requirements. Essential Duties and Responsibilities • Support the Company Mission Statement and contribute to the development of a positive culture through personal example, contributions to assigned committees, and daily interactions with other Staff., • Comprehend and support Compliance Policies and Protocols outlined in the Compliance Manual by:, • Reviewing new situations for Clients for possible compliance issues;, • Facilitating escheat and refund processes for Clients as appropriate;, • Monitoring third party payer denials for possible Compliance problems;, • Monitoring Client monthend reports for unexplained fluctuations in average patient charge, acuity, erroneous physician billing., • Assisting Billing Systems with appropriate master file entry of physicians., • Appropriately notify the Compliance Officer of potential compliance problems or violations., • Work closely with the Officers of the Company to effectively manage the Clients’ business and practices to optimize collections per visit and achieve established Client Targets by:, • Coordinating analyses of key performance data and providing feedback as appropriate to Clients;, • Provide monthly written analysis of month end key metrics with action plans as needed;, • Provide timely, thoroughly reviewed responses to Client issues or questions including patient complaints;, • Facilitating Client Set-up (as appropriate); Demonstrating full knowledge of Clients’ contracts and hospital relationships; Managing the Accounts Receivable Follow-up Processes to optimize C.P.V.;, • Investigating Third Party Payor issues/trends and notifying/documenting problems for Officers, Clients, and Staff; Closely monitoring daily and weekly claims processing; provide solutions;, • Ensuring the timely resolution of referred Patient Complaints;, • Work in a positive manner to provide knowledgeable, accurate information and documentation to other Departments to improve services to Clients including:, • Demonstrate knowledge of On-Site and/or Data Control issues and offer solutions;, • Understand and communicate Client requests regarding Patient messaging and scripting for Patient Services; maintain up-to-date Contract Summary Forms;, • Review and track Provider Enrollment holds and denials, • Provide guidance and approvals on complex, non-standard refunds;, • Accumulate data, track errors, and interpret results to guide and assist Operations to improve and standardize processes;, • Work effectively with subordinates to increase their knowledge base and skills, to train them to analyze/resolve problems, and to create a stronger sense of teamwork and Client service;, • Assisting Coders and Provider Enrollment in identifying new physicians and completion of enrollment processes; Work with individual team members to assess, track and improve their productivity and accuracy, to provide skills training and fully orient staff in all aspects of billing (as appropriate), and to perform individual reviews annually within 60 to 90 days of due date (or as necessary to address performance issues) to achieve Team, Client and Company goals, • Maintain services and costs within established budgets and report on/initiate actions to address problems or variances., • Review and understand the following Departments and/or organizational functions:, • Accounts Receivable Management;, • Payment Posting;, • Claims Processing;, • Designated Systems Functions., • Perform other duties as assigned for Practice Management Clients, • Assist with benefits administration, payroll changes, scheduling changes, staffing and meeting administration. Knowledge, Skills, and Abilities • Advanced knowledge of MS Word and Excel, • Advanced knowledge of MS Teams, • Advanced analytical and problem-solving skills, • Knowledge of medical billing: denials, appeals, secondary billing and refunds., • Ability to multi-task, organized and detail oriented., • Ability to meet/exceed goals and build relationships, • Bachelor’s degree preferred in related field, • Experience in an accounts receivable environment., • Basic knowledge of payment posting and accounting., • Proficient in billing system (does not include reports); Athena preferred.

We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and strive to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn. We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us. At Enroute, we are looking for a Publisher Solutions Engineer to support, troubleshoot, and optimize publisher integrations within an AdTech environment. This role is ideal for someone with strong technical troubleshooting skills, solid knowledge of JavaScript, HTML, CSS, and SQL, and hands-on experience working with browser developer tools and AdTech Publisher (SSP) Workflows. This is not a pure development role, but the right candidate should be technical enough to understand how publisher-side implementations work, identify issues, explain root causes, and help fix or guide solutions. You will work closely with publishers, internal technical teams, QA, and operations to improve integration quality, ad delivery, performance, and client satisfaction.to join a high-impact team responsible for designing, building, and evolving a customer-facing application. The ideal candidate is confident contributing code while also participating actively in design discussions, proactive cross team collaboration. • Strong JavaScript, HTML, CSS, and SQL knowledge, • Hands-on experience with browser developer tools, especially Chrome DevTools, • Publisher-side AdTech experience, • Understanding of programmatic advertising, ad serving, ad tags, and publisher monetization, • Experience with at least some of the following:, • Prebid.js, • Header bidding, • Google Ad Manager, • SSPs / DSPs / ad exchanges, • APIs / SDKs, • OpenRTB, • Ability to troubleshoot ad rendering, tracking, latency, fill rate, bid, and reporting issues, • Strong communication skills to explain technical issues and next steps to clients and internal teams, • Ability to troubleshoot technical issues without needing to be a full-time software developer., • Strong analytical skills for investigating data discrepancies, implementation issues, and performance problems., • Clear communication skills with the ability to translate technical findings into practical next steps., • Experience working directly with publishers, clients, account teams, technical support teams, or product teams., • Support publisher-side technical integrations across websites, ad placements, and monetization workflows., • Troubleshoot issues related to ad rendering, ad tags, scripts, APIs, SDKs, page behavior, data flow, and reporting., • Use browser developer tools to inspect network requests, console errors, DOM behavior, cookies, scripts, ad calls, and page performance., • Work with JavaScript, HTML, CSS, and SQL to understand, validate, and troubleshoot publisher implementations., • Investigate issues involving Prebid.js, header bidding, programmatic demand, ad server configuration, and publisher-side integrations., • Help optimize publisher setups to improve ad delivery, fill rate, latency, viewability, revenue performance, and overall user experience., • Investigate discrepancies involving impressions, requests, bids, fill rate, latency, creative rendering, tracking, and reporting., • Collaborate with publishers, developers, QA engineers, product teams, account teams, and operations teams to resolve technical issues., • Explain technical findings clearly to both technical and non-technical stakeholders., • Document recurring issues, troubleshooting steps, implementation guidance, and best practices., • Monetary compensation, • Year-end Bonus, • IMSS, AFORE, INFONAVIT, • Major Medical Expenses Insurance, • Minor Medical Expenses Insurance, • Life Insurance, • Funeral Expenses Insurance, • Preferential rates for car insurance, • TDU Membership, • Holidays and Vacations, • Sick days, • Bereavement days, • Civil Marriage days, • Maternity & Paternity leave, • English and Spanish classes, • Performance Management Framework, • Certifications, • TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID, • Taquitos Rewards, • Amazon Gift Card on your Birthday, • Work-from-home Bonus, • Laptop Policy, • Health Check-Up Subsidy

Faria is a forward-thinking company that delivers new features and is passionate about keeping ahead of the competition. You will be challenged to think creatively and innovate within a multi-disciplined team of talented colleagues. We're a great bunch of people to work with, seriously committed to doing our best work, and we value individuals who can work well as part of a team. Atlas is the leading curriculum management platform, serving over 1,500 schools, primarily in the U.S. Atlas is a part of the Faria Educational Group of solutions. We are looking for a Product Manager responsible for leading product development from research to creating requirements, and approving user stories for new features in the Atlas Curriculum Management product. You will be working closely with the global Atlas development team. You will collaborate with various stakeholders to maintain the product roadmap via careful assessment of customer, support and sales teams’ feedback. Coordinating across multiple teams and time zones, this high-communications position requires strong attention to detail to ensure dependencies are satisfied, new features are released, and stakeholders inside and outside the organization are informed. Responsibilities • Understanding Faria’s goals and business needs and recommending potential solutions, • Evaluating the value being delivered by new and existing Atlas features, • Sharing product updates and the roadmap, while collecting feedback from various stakeholders, • Participate in client calls and events, • Prioritize features based on strategic value, technical feasibility, and school-system impact, • Stay abreast of relevant education industry/market research, • 5 years of experience in a combination of Product Management, SaaS technology, EdTech in K-12 environments, and/or education, • Education experience in teaching, administration, and/or curriculum development, • First-hand experience with the U.S. public school system (K-12), deep understanding of the education industry, • Proven ability to deliver features that address educators’ needs, • A high level of communication between business stakeholders (including sales, customer support, account management, educators) is needed to reach a common understanding how our solutions address needs, • Fluent in verbal and written English for communication and creating documentation ( Functional Specifications) Skills & Competencies • Communicates fluently with K-12 education customers in the US, and with Faria colleagues in various departments, • Demonstrated ability to influence cross-functional teams without formal authority, • Expertise in curriculum and instruction is a strong plus, • Navigate JIRA and Confluence projects, keeping spaces organized and up to date, • Leverages AI prompt engineering and Model Context Protocol (MCP) to build context-aware, intelligent tools, • Strong analytical skills and a passion for data-informed decision making, • Technical knowledge of data and integrations Capabilities & Character • Collaborative and friendly to work alongside, • Proactive Solutions: balance Customer needs with Code Complexity, • Will say "no" to good ideas to make room for great ones that align with our long-term vision, • Judgment & Evaluation of Priority: the ability to explain the Framework for how Product decisions are made (i.e., not Ad Hoc) Future Milestones • Proven Leadership & Product Management Skills and overall responsibility, • Total Understanding & Clarity of the System, • Knowing the Team and areas of specialization among Developers & PMs Success Metrics • Shipping Great (Stable) Features to Production that delight Customers, • SLA Resolution for Bugs balanced against Feature Roadmap Delivery, • Stakeholders are informed about features and capabilities, • $95,000 to $105,000 annual salary*, • PTO for vacation (16 days, increasing with tenure), sick (10), holidays (12) and other life events, • Medical, dental, vision, life and disability insurances, • Monthly health and wellness allowance, • 401(k) & Roth Retirement Plans, Faria offers a 3% match up to 6% of employee invested funds, • Company AT&T wireless plan, • Professional development activities & budget, • Various employee recognition programs and company sponsored social events, • Unlimited books budget *The base compensation range for this position is $95,000 to $105,000. A variety of factors will determine base salary, including years of experience and specific skill sets. Salary reviews are conducted on an annual basis. Career development and other business needs occasionally present themselves, even for non-traveling roles, therefore, we ask all Faria Education Group employees to maintain a valid passport. Full training will be provided during induction and further training will be given throughout the duration of your employment, in order to assist in advancing your career with Faria Education Group. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex. Faria is a global company that adheres to a remote first operating model. We support hiring full-time employees in the following states: • Delaware, • Florida, • Georgia, • Illinois, • Indiana, • Maine, • Maryland, • Michigan, • Minnesota, • New Jersey, • North Carolina, • Ohio, • Oregon, • Pennsylvania, • Texas, • Wisconsin At Faria Education Group, we are dedicated to reaching every learner and inspiring every educator. As the trusted partner of over 10,000 schools and 4 million students in 155 countries, we lead the way in international education systems and services. We offer an integrated suite that supports all aspects of curriculum management, teaching and learning, admissions, and school-to-home communications. With an unwavering commitment to innovation, our technology is designed with rigorous standards for data protection and security, ensuring first-class training and support for modern international schools. Through our innovative online courses and revision programs, we provide comprehensive educational experiences. Our offerings include the IB Diploma and Cambridge online courses, bringing high-quality education to schools and homes worldwide. Join us in our commitment to transforming education and empowering communities globally. Explore our services, including ManageBac, OpenApply, Atlas, SchoolsBuddy, Pamoja, Wolsey Hall, and Oxford Study Courses.

Swiftly is a retail digital technology startup founded in 2018 and headquartered in the Bay Area. We empower regional and independent grocers to compete in a digital-first world by providing best-in-class app, web, loyalty, and e-commerce solutions—without SaaS fees. Instead, Swiftly drives revenue through its retail media network, sharing profits with retailer partners.With 70+ retailer banners and Series C funding, Swiftly is the first in the industry to seamlessly connect digital and in-store shopping. Our AI-powered platform helps retailers build strong digital relationships, while our solutions—Audience Optimizer™, Alcohol Cashback, and Offsite Campaigns—drive shopper engagement and brand success. Our mission: Enable brick-and-mortar retailers to thrive in a digital world. Position Summary:Swiftly is looking for a customer success manager that will be focused on driving retailer outcomes, accelerating adoption, and ensuring long term partnerships that deliver measurable value. The Customer Success Manager (CSM) will own the post-sale relationship for a portfolio of grocery retailers. Serving as the primary strategic partner, driving onboarding, adoption, performance, retention, and expansion across Swiftly’s product suite. This role blends relationship management, operational execution, and data-driven insights. The CSM will work cross-functionally with Implementation, Product, Sales, Support, and Media teams to ensure customers are successful, supported, and growing. This is a hybrid role as a part of this book of business, this customer success manager will be available onsite for key customer work and strategy at least 3 days week. This will be 9-5pm in the offices in Modesto or Dublin, California. • Own the end-to-end post-implementation relationship for assigned retailer accounts, • Act as the primary point of contact and trusted advisor for customer stakeholders, • Develop account success plans aligned to retailer goals, KPIs, and revenue targets, • Proactively identify risks, opportunities, and optimization paths, • Drive product adoption across Swiftly solutions (apps, web, retail media, audience optimizer), • Ensure customers understand and realize measurable value from the platform, • Lead regular business reviews (QBRs / MBRs) focused on performance, insights, and roadmap alignment, • Drive VOC feedback, delivery and outcome progress, • Translate data into clear, actionable recommendations for customers, • Drive renewals and retention outcomes (GRR / NRR) for your portfolio, • Identify and support upsell and expansion opportunities in partnership with Sales, • Support revenue growth initiatives including new features, media offerings, and pilots, • Partner closely with Implementation/solutions engineering during handoff and early lifecycle, • Coordinate with Support and Product to resolve issues and escalate feedback, • Represent the voice of the customer internally and influence product priorities, • Contribute to process improvements, playbooks, and scalable CS programs, • Maintain accurate account data, health scores, and forecasts in CRM/CS tools, • Track key metrics including adoption, usage, revenue performance, and NPS, • Follow established CS processes while contributing to continuous improvement, • Other related duties as assigned, • 3–6+ years of experience in Customer Success, Account Management, or Client Services, • Experience supporting B2B SaaS customers (MarTech, AdTech, Retail Tech preferred), • Strong ability to manage multiple accounts and priorities simultaneously, • Data-driven mindset with comfort analyzing performance metrics and trends, • Excellent communication skills—written, verbal, and executive-level, • Proven track record of driving retention and customer satisfaction, • Ability to be onsite at least 3 days a week in office in Modesto or Dublin, California, • This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without the need for current or future sponsorship, • Experience working with retailers, grocery, or retail media networks, • Familiarity with mobile apps, digital advertising, or media performance metrics, • Experience with CRM and CS tools (Salesforce, Jira/Confluence, Gong, Amplitude, project management solutions, etc.)

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We're thrilled to be scaling out a new team at 1Password to keep our customers secure as they adopt AI, and we're looking for a Senior Developer to join us. This is a unique opportunity to define innovative ideas, shape our technical direction, and contribute to the execution of greenfield projects in the rapidly evolving field of AI. We’re ___ for how AI and agentic workflows are secured. Our current focus is on access management for AI agents, ensuring they can safely and seamlessly interact with other software and systems while keeping the credentials used in this exchange secure. We work across a wide-ranging tech stack in a fast-moving space. Our projects span across client-side and system-level logic to back-end systems. You’ll bring a breadth of experience that allows you to quickly jump in new tech stacks and domains and help us create and shape new products and features for this emerging market. This is a remote opportunity within Canada and the US. What we're looking for: * You have 2+ years of experience in software development * Experience with a modern backend language (e.g. Go, Node.js, Ruby, or Python). * A drive for and proven experience in software development best practices, and coding standards * You enjoy solving moderately complex problems with a demonstrated ability to tackle problems and propose effective solutions * You like communicating and collaborating and can demonstrate experience in working effectively with team and communicating technical concepts to non-technical cross-functional partners * You’re passionate about testing methodologies and debugging techniques to ensure high-quality code Bonus points for: * Strong understanding of authentication, authorization, and identity concepts (OAuth, OIDC, scoped access, policy enforcement) * Familiarity with MCP servers * Some experience with Kotlin, Swift, Rust, JavaScript, Go, or related languages. Or a demonstrated ability to pick up new languages quickly. * Experience working with distributed systems at scale, demonstrating best practices around monitoring, observability, performance and reliability What you can expect: * Code, test, debug, deliver and maintain production software systems for new and existing product features * Collaborate with cross functional teams and/or stakeholders throughout the development cycle to ensure smooth releases * Work with your teammates and project manager to communicate technical requirements to stakeholders and solve technical problems in a scalable and realistic way * Mentor junior and new team members by helping them understand team expectations, providing technical guidance, sharing knowledge, and engaging in pair programming sessions * Participate in planning by identifying major tasks and breaking down, estimating, and planning work * Write comprehensive tests during various stages of the development cycle, ensuring code is functioning as expected * Review code for others to maintain high code quality, knowledge share within the team, and support creating a safe environment of giving and receiving feedback * Generate and review documentation on code processes to ensure scalability * Stay informed about the latest industry trends, technologies, and best practices in development * Be available for on-call rotational work to ensure uninterrupted support and resolve emergencies USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none. Brightspeed is looking for a driven, creative, experienced, and energetic leader to join our team and help support our life and safety customers. Operating in a highly cross-functional environment, the Customer Care Manager is influential and has an ability to make an immediate, significant impact on the business. You will focus on supporting and large revenue customer accounts. You will be the primary point of contact for all the customer technical, operational, and escalated issues. As a Customer Care Manager, your duties and responsibilities will include: The Customer Care Manager is the single point of contact for strategic revenue customer accounts with complex product needs. In this position, you will proactively manage customers’ service needs ensuring the highest level of satisfaction, exceeding deliverables and timelines within the Customer Journey. • Manage interactions from the order origination through revenue assurance, • Promote revenue growth, retention, and overall client satisfaction, • Provide support, coordination, and guidance on client and service delivery processes, • Serve as the escalation point for customer inquiries and issues, • Includes: order origination and validation, project management, service scheduling, technical customer account management, MACD handling, billing and revenue assurance, • Communicates order status and governance via client facing communication, • Meet learning, development and personal growth objectives to provide a superior customer experience, • Deliver data and feedback to other internal organizations on chronic performance issues and recommendations, • Provide Client Business Reviews on a recurring basis, no less than bi-annually, • Support Service Assurance and Repair in Network Service Review (NSR) presentation to client, • Initiate mitigation strategies to optimize customer solution delivery, • Communicating - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods, both internal and external., • Problem Solving and Decision Making – Identifying issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, & chooses a course of action., • Driving for Results - Setting ambitious standards of performance for self and the overall team; responsibility for work goals; initiates, focuses, and monitoring the efforts; proactively acting, and going beyond what is needed., • Client & Partner Relationships - Developing and sustaining relationships based on an understanding of client, partner and stakeholder needs and actions. WHAT IT TAKES TO CATCH OUR EYE: • Bachelor’s Degree and/or minimum of 10 years in the telecommunications industry, • Must have customer facing experience in a similar role at a prior telecommunications company supporting large revenue Enterprise and Wholesale customer base, • Executive level presence and able to communicate with client stakeholders, • Extensive knowledge of TDM and IP based voice and data services, • Must be able to work in a fast-paced environment, and work collaboratively with marketing, sales, and channel management colleagues to support revenue growth., • Must have strong personal leadership skills and is a professional, responsive, and a good team player, • Ability to work under pressure to tight deadlines, • Strong customer focus and excellent attention to detail #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact ___ to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices:

___ provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate. We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin. We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the ___ list every year since 2023. Last but not least, we’ve even made history - we were the first company to go live with the ___ and testified before the ___ on the future of identity. SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office. Role: As an Enterprise Customer Success Manager at SentiLink, you’ll be responsible for providing our customers with the highest level of service and business insight. Your role will include onboarding new clients and setting up business objectives with each customer. This is a remote, US-based role. Responsibilities: * Own the relationships for Enterprise accounts across our bank, credit union, and fintech customers * Develop an extremely in-depth understanding of the fraud domain and SentiLink’s products * Handle onboarding activities: dashboard training, account setup, setting initial SentiLink usage recommendations, etc. * Meet with customers on a regular basis after onboarding (sharing performance data, product updates, exploring new products, handling renewals) * Take a consultative approach - be able to understand what fraud situations partners are dealing with, and come up with potential solutions (even if it doesn’t include SentiLink’s own products!) * Establish business goals with each client and establish a plan to achieve targets Requirements: * 5-7 years experience as a Customer Success Manager or Account Manager in Financial Services or Fraud * Collaborate closely and share insights with cross-functional teams to maintain customer centric culture throughout SentiLink: Sales, Solutions Analytics, Data Science, Product, Fraud Intelligence and Engineering * Partner with Sales during pre and post sales * Self-motivated, detail-oriented, with a big appetite for making our partners successful * Experience with Salesforce and Apollo, a plus * Willingness to travel up to 25% of the time to visit clients and for industry relevant conferences * Candidates must be legally authorized to work in the United States and must live in the United States * $130,000/year - $160,000/year + bonus + equity + benefits * Employer paid group health insurance for you and your dependents * 401(k) plan with employer match (or equivalent for non US-based roles) * Flexible paid time off * Regular company-wide in-person events * Home office stipend, and more! * Follow Through * Deep Understanding * Whatever It Takes * Do Something Smart

The range for this role is $133,500.00 - $193,000.00. Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Principal Software Solutions Architect (PSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The PSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, establishing architectural standards and working directly with the software delivery team to ensure quality development and release of features. The PSA coordinates with our project managers to ensuring organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy. During the project design efforts, the Principal Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to CCM Members. Additionally, PSA works closely with the manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. This includes providing input into the enterprise architecture, representing the PSA’s domain pillar. The Principal Solutions Architect – with a background in the various technologies and stacks (JavaScript/NodeJS/ExpressJs/React/Postgres, Salesforce/Lightning Web Components OSS, .NET/SQL Server, Web Services) – works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, deployment, and user access. They will also conduct requirements-gathering from end users, stakeholders, and other SMEs. The Principal Solutions Architect is a key technical leader within our organization, mentoring Senior Solutions Architects and software developers in architecture, technology, and leadership. Essential Job Duties & Responsibilities • Craft software feature roadmaps balancing stakeholder feature delivery with architectural improvements, • Translate requirements into end user / stakeholder readable Functional Design documents, • Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person), • Properly scope, design, and size project delivery efforts, • Provide direction and guidance on the solution architecture to the IT Delivery teams, • Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.), • Serve as Product Owner for Agile Software Delivery teams, • Participate in Design and Sprint sessions following Scrum methodology, • Manage time effectively, communicating project status accurately to Project Managers, • Apply architectural and engineering concepts to design solutions that meet CCM’s standards for scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability, • Design within the enterprise architecture framework, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns, • Work with the Manager of Design and Architecture to design reference architectures and roadmaps to best align with business strategy, • Mentor Senior Solutions Architects and software developers in architecture, technology, software development practices, and leadership, • Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem resolution to facilitate success, • Support vendor evaluations; responsible for providing recommendations and assessment scoring, • Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional requirements that would not be clear to the business, • Drive the sourcing of new solutions to help generate improvements to processes, • Introduce, develop, and maintain tools, practices, and processes to help the organization scale, design best-in-class architecture, and develop test and release automation, • Develop and maintain technical standards, policies, and procedures, • Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII, • Contribute to the exercise and expression of Christian Care Ministry’s beliefs, • All other duties as assigned Essential Skills & Abilities • Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions, • Deep experience in the software development life cycle best practices, including coding standards, code reviews, source control management, QA, Database architecture, build processes, testing, deployment, and the management of technical debt, • Strong hands-on full stack application development experience that includes experience across languages and projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Working knowledge of platforms (Node/Express/React Stack/Salesforce/.NET), cloud technologies (Heroku, AWS S3), Integration (ESB, MuleSoft, Express Gateway), Data (PostgreSQL, MS SQL), Message Queueing and Pub/Sub (RabbitMQ, Temporal), network, infrastructure, web application security, business process modeling and collaboration tools (Jira, MS Teams, Confluence), • Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level, • Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success, • Ability to work in a fast-paced environment, multi-project environment, meeting commitments and deadlines, • Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology, • Ability to lead assessment of development budgets and schedules, • Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun Core Competencies/Demonstrable Behaviors • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, • Customer focus - Building strong customer relationships and delivering customer-centric solutions, • Tech savvy - Anticipating and adopting innovations in business-building digital technology applications, • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree in computer science, information systems, engineering or closely related field with 10+ years’ experience in software design and implementation of complex IT projects required, • 10+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required, • Software solution architecture experience in a healthcare payer organization required, • Agile software development experience required (certified Product Owner preferred), • Experience with domain-driven software architecture, system integration, software development, and data modeling required, • Master’s degree preferred – either in technology or business (MBA) Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.