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  • Optical Sales Representative
    Optical Sales Representative
    1 month ago
    Full-time
    Manhattan, New York

    We are seeking a knowledgeable and enthusiastic Optical Sales Representative to join our team. This role involves engaging with customers to provide expert guidance on optical products and services, supporting clinical staff, and ensuring a seamless patient experience. The ideal candidate will possess a strong understanding of ophthalmology, medical terminology, and retail sales, with experience in optical or clinic environments. This position offers an excellent opportunity for individuals passionate about healthcare, optics, and customer service to grow within a dynamic organization committed to quality care. Duties Assist customers in selecting eyewear and optical products tailored to their needs, utilizing retail sales skills and product knowledge. Educate patients on lens options, frame styles, and optical procedures, applying physiology and anatomy knowledge. Support clinical staff by managing medical records, updating EMR systems such as Epic or other EMR platforms, and ensuring compliance with HIPAA regulations. Conduct basic vision assessments including vital signs where applicable, and assist with patient intake processes. Maintain accurate documentation of sales transactions, medical coding, billing procedures, and inventory management. Ensure aseptic techniques are followed during any clinical procedures or equipment handling. Collaborate with laboratory staff on optical measurements and lab-based processes to ensure precision in lens fitting. Support senior care or pediatrics patients by providing tailored optical solutions and compassionate service. Stay informed about new optical products, medical advancements in ophthalmology, and industry trends to enhance customer service. Requirements Prior experience in optical sales or clinic environments preferred; familiarity with ophthalmology is highly desirable. Knowledge of medical terminology, anatomy related to the eye, physiology, vital signs, and HIPAA compliance. Experience with EMR systems such as Epic or similar platforms; proficiency in medical billing and coding is a plus. Strong retail management skills including retail math for transactions and inventory control. Excellent communication skills to explain complex concepts clearly to patients of all ages including pediatrics and senior care populations. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Basic laboratory experience related to optics or ophthalmic procedures is advantageous. A background in healthcare-related fields such as clinic experience or laboratory work will be considered an asset. This role is integral to delivering exceptional optical care while supporting the overall health services provided by our organization. We welcome motivated candidates eager to contribute their expertise in a collaborative healthcare setting.

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  • Front Desk Receptionist
    Front Desk Receptionist
    1 month ago
    Full-time
    Mineola

    Front Desk Receptionist – Spanish Clinic (Mineola Med) Position Type: Full-Time / Part-Time Location: Mineola, NY Reports To: Office Manager / Clinic Administrator Position Summary The Front Desk Receptionist is the first point of contact for patients at the Spanish Clinic at Mineola Med. This role is responsible for providing excellent customer service, performing administrative duties, and supporting clinical staff. Fluency in both Spanish and English is required to effectively communicate with a diverse patient population. Key Responsibilities Patient Interaction & Customer Service Greet patients warmly and professionally as they arrive. Check patients in and out, ensuring demographic information is accurate and updated. Provide assistance, directions, and general information in both English and Spanish. Answer phone calls, return messages, and schedule appointments. Handle patient inquiries and escalate clinical questions to appropriate staff. Administrative Duties Verify insurance information, eligibility, and documentation. Collect co-pays, outstanding balances, and process payments. Maintain organized patient records (electronic and paper). Prepare daily schedules, appointment lists, and reports. Ensure the front desk area is clean, organized, and welcoming. Coordination & Support Communicate effectively with medical assistants, providers, and office staff. Assist with pre-visit paperwork, consent forms, and referrals. Support workflow to ensure timely patient movement throughout the clinic. Follow HIPAA regulations and maintain patient confidentiality at all times. Required Qualifications Bilingual: Fluent in Spanish and English (spoken and written). High school diploma or equivalent; medical office experience preferred. Strong customer service and communication skills. Basic computer proficiency (EHR systems, scheduling software, email). Ability to multitask in a fast-paced medical environment. Professional, compassionate, and patient-focused demeanor. Preferred Qualifications Experience in a medical or healthcare front desk role. Knowledge of insurance plans (Medicaid, Medicare, commercial). Familiarity with EHR systems such as eClinicalWorks, Epic, or similar. Work Environment Outpatient clinic setting. Frequent interaction with patients and clinical staff. Requires ability to sit, stand, and perform administrative tasks for extended periods. Compensation & Benefits (Customize based on your offering) Competitive hourly wage Health, dental, vision insurance PTO and holidays Opportunities for training and advancement

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  • Speech-Language Pathologist
    Speech-Language Pathologist
    1 month ago
    $65–$80 hourly
    Full-time
    Kew Gardens, Queens

    At Bilingual Speech – Language & Swallowing Therapy we provide speech language therapy services to individuals across all ages and populations, with a strong focus on serving bilingual and multicultural communities. Our team embraces cultural and linguistic diversity, and we are proud to support clients of all ages in achieving meaningful communication outcomes. Job Description: We are currently looking for a Licensed Bilingual Speech – Language Pathologist who is enthusiastic, compassionate, and committed to providing inclusive, high quality care. In this role, you will be responsible for evaluating, diagnosing, and treating speech, language, and swallowing disorders in clients from infancy to geriatrics, providing therapy services in both English and (second language e.g. Spanish, Mandarin, Bengali. Etc. ) You will collaborate with families, educators and other professionals to design individualized treatment plans that address the specific needs of each client.. Responsibilities: • Conduct comprehensive speech, language, and swallowing evaluations in both English and a second language (e.g., Spanish, Mandarin, Bengali, etc.), • Develop and implement individualized treatment plans, incorporating culturally and linguistically appropriate, therapeutic techniques., • Deliver direct speech therapy services targeting a wide range of communication disorders, including:, • Articulation and phonological disorders, • Receptive and expressive language delays, • Fluency disorders (e.g., stuttering), • Voice disorders, • Feeding and swallowing difficulties, • Provide progress reports every 3 months to track each client's development and adjust goals as needed., • Collaborate with families, educators, and interdisciplinary team members to support generalization of skills across settings., • Maintain accurate and up-to-date clinical documentation, including evaluations, treatment plans, and progress notes, • Educate and empower families to support communication growth at home and in the community., • Stay up to date on best practices in bilingual and multicultural speech therapy through ongoing professional development., • Make appropriate referrals to other disciplines when additional evaluation or intervention is needed to support the client’s overall development and progress. Qualifications: • Master’s Degree in Speech-Language Pathology from an accredited program, • Valid New York State SLP License, • Fluency in English and one other language (e.g., Spanish, Mandarin, Bengali, etc.), • Experience working with multicultural and multilingual populations, • Experience supporting individuals with sensory and behavioral needs, • Familiarity with interdisciplinary collaboration and referral practices, • Strong knowledge of evidence-based practices in communication and swallowing disorders, • Excellent communication, organizational, and documentation skills, • Ability to work independently and as part of a collaborative, team-based environment Benefits: • Competitive salary and compensation package, • Health, dental, and vision insurance, • Paid time off (PTO), paid holidays, and sick leave, • Collaborative and supportive work environment, • Opportunities for career advancement and specialization in bilingual/multicultural speech therapy, • Full-time, in-person position (Weekend Availability Saturday or Sunday)

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  • Postdoctoral Research/Clinical Fellowship in Trauma Psychology
    Postdoctoral Research/Clinical Fellowship in Trauma Psychology
    2 months ago
    $68000 yearly
    Full-time
    Great Neck

    We are currently offering a Postdoctoral Research/Clinical fellowship focused on Trauma Psychology in Manhattan and Manhasset, NY. The fellowship is supported by the faculty of Northwell’s Center for Traumatic Stress, Resilience and Recovery (CTSRR), Directed by Dr. Mayer Bellehsen and Dr. Rebecca Schwartz. The fellowship will allow for robust training experiences focused on the intersection between trauma and mental health in both clinical and research capacities. Research activities will be under the supervision of Dr. Rebecca Schwartz and clinical placement will be under the supervision of Dr. Vien Cheung. The Fellow will receive the following opportunities: • Mentoring around developing a program of research that facilitates productivity in the publication of manuscripts, presentation of abstracts, and submission of grant applications., • Training in the conduct of trauma-related mental health research as it pertains to various populations with a primary focus on occupational stress and healthcare work. There will be opportunity to work with large databases containing well-being and mental health data. Additional potential research cohorts include Veterans and 9/11 World Trade Center responders., • Supervision and didactics in evidenced based trauma treatments, such as Prolonged Exposure and Cognitive Processing Therapy, and a didactic series focused on assessing, treating, and researching trauma., • Clinical training in the diagnostic assessment and treatment of trauma and PTSD among both health care workers and community members who have experienced traumatic stressors. This fellow will also be trained in resilience building interventions. Clinical placement will be at Lenox Hill Hospital in Manhattan. Qualifications: • Candidates must have completed their doctorate in clinical or counseling psychology and should be license eligible for the New York State Limited Permit in Psychology., • Ideal candidates will have attended an American Psychological Association (APA) approved graduate program and internship. Northwell Health is New York State’s largest health care provider and private employer with 105,000 employees, 28 hospitals and nearly 1,100 outpatient facilities. Northwell Health is ranked number one among hospital systems by Diversity Inc, recognized for its increasing commitment to effective diversity management and culturally competent care. We aim to foster an attractive and nurturing atmosphere of learning where diverse trainees, faculty, staff, and patients can understand, accept, and appreciate one another.

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  • Front Desk Receptionist
    Front Desk Receptionist
    2 months ago
    Full-time
    Manhattan, New York

    About the Role We’re seeking a polished, detail-oriented Front Desk Receptionist to support a fast-paced medical/aesthetic practice. You’ll be the first point of contact for patients, responsible for a high-end patient experience, accurate check-in/check-out, scheduling, phone handling, and clean payment/ledger documentation. This role requires professionalism, urgency, and strong organization. Key Responsibilities Front Desk Operations (Opening/Closing) Open/close the clinic consistently: lobby readiness, restocking, sanitizing high-touch areas, equipment/phone check End-of-day closeout: secure PHI, lock up, power down, ensure lobby reset and doors secured Patient Check-In / Check-Out Greet patients warmly and verify identity (ID/insurance card when applicable) Confirm demographics (name spelling, address, phone/email, preferred language) Check patient ledger for balances and collect payments prior to rooming when required Provide receipts and confirm aftercare printouts / next appointment details (as applicable) Scheduling & Confirmation Schedule consultations, follow-ups, treatments, and post-ops per clinic standards Perform appointment confirmations (calls/texts) and update statuses (confirmed/unconfirmed/rescheduled/cancelled) Monitor gaps/overbooks and flag same-day risks (cancels, reschedules, repeat no-shows) Phones & Call Routing Answer calls promptly with a warm, professional tone Route calls appropriately (clinical urgency, post-op concerns, pricing/booking, general scheduling) Document call outcomes and next steps in CRM/EMR as required Payments, Deposits, Receipts Collect and post payments accurately (Weave/terminal/Zelle) into Nextech Apply payments to the correct invoice/charge and scan/upload receipts to the chart Follow refund escalation policy—front desk does not promise refunds/timelines unless authorized Patient Experience & De-escalation Offer hospitality (water/coffee), give wait-time updates every 10–15 minutes Maintain HIPAA discretion at the desk and on calls De-escalate upset patients calmly and escalate to leadership when needed; document objective facts Daily Reporting (must be comfortable with numbers) Begin-of-Day report (by ~10:30am): consult totals, confirmed/unconfirmed, patients with balances due End-of-Day report: tomorrow’s consult readiness + today’s consult outcomes and financial snapshot (collected totals, balance collections, notes) Requirements 2+ year experience in medical/dental/aesthetic front desk (preferred, not required if strong fit) Strong communication, professionalism, and customer service mindset Accurate data entry + comfort handling payments and sensitive information (HIPAA) Ability to multitask in a busy environment and follow SOPs closely Tech comfortable: EMR/CRM + phones/texting systems(Nextech/Weave experience is a plus) Preferred Qualifications Bilingual Spanish (highly preferred) Experience with consult-driven practices (plastics, med spa, dermatology, dental) Proven consistency with confirmations, collections, and documentation Benefits Health insurance / PTO / sick time Employee discounts on services/products Growth path: Senior Front Desk / Lead Front Desk / Front Desk Manager Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Contract Pay: $24.00 - $32.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience: Front desk: 2 years (Required) Ability to Commute: New York, NY 10036 (Preferred) Ability to Relocate: New York, NY 10036: Relocate before starting work (Preferred) Work Location: In person

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  • Director of Patient Services (DPS) for Home Care
    Director of Patient Services (DPS) for Home Care
    2 months ago
    $42–$48 hourly
    Part-time
    Forest Hills, Queens

    We are a licensed home care agency dedicated to providing high-quality, compassionate care to our clients. We are seeking an experienced and motivated Registered Nurse to serve as our Director of Patient Services (DPS) and lead our clinical operations. Position Summary The Director of Patient Services (DPS) is responsible for overseeing all clinical and patient care services, ensuring compliance with New York State regulations, and maintaining high standards of quality and safety. This role requires strong leadership, organizational, and clinical management skills. Key Responsibilities • Serve as the agency’s designated Director of Patient Services in accordance with NYS Department of Health regulations, • Oversee and manage all patient care services and clinical staff, • Ensure compliance with state, federal, and agency policies and procedures, • Supervise, train, and evaluate nursing and clinical personnel, • Conduct patient assessments, care plan reviews, and case conferences, • Monitor quality assurance and performance improvement programs, • Ensure proper documentation and regulatory reporting, • Collaborate with management, caregivers, and referral sources, • Participate in audits, surveys, and inspections as required, • Support agency growth and patient satisfaction initiatives Qualifications • Current, active Registered Nurse (RN) license in New York State (Required), • Eligible to serve as DPS under NYS regulations (Required), • Minimum of [2–3+] years of nursing experience, preferably in home care or community health, • Prior supervisory or management experience preferred, • Strong knowledge of NYS home care regulations, • Excellent communication and leadership skills, • Strong organizational and time-management abilities, • Proficiency with electronic medical records (EMR) and EVV systems preferred Compensation & Benefits • Competitive salary based on experience, • Hourly and per visit rates, • 401k, • Paid time off, • Professional development opportunities, • Supportive and collaborative work environment

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