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Job DescriptionSalary: Integrity IT Solutions is searching for a Client Service Coordinator to join our team. About Us Integrity IT Solutions is avalues-based IT Support company. Located in Union Station Kansas City, we support small-medium size companies throughout the region for all their technology needs. A deep commitment to our core values, our clients, and each other is what sets Integrity IT Solutions apart from most organizations. Our values set a high bar that brings unity through commitment. We're easy-going. We take our responsibility seriously and work hard, but we laugh, joke, and enjoy being together. About You You are Humble. You are Hungry. You are Smart. You are selfless and love to help others. You learn quickly, enjoy tackling new challenges, and love a fast-paced environment. You can effectively multitask, youre personable, you have empathy for our clients pain points, youre a great communicator, new challenges dont scare you, you are a self-starter, and you are always looking for new ways to improve workflow. Most importantly, you share our core values: • Uncompromising Integrity, • Selfless Service, • And a Desire to Help Others About The Role The Client Services Coordinatoracts as a main point of account level contact for clients, responsible for building strong client relationships, driving satisfaction, and ensuring client expectations are met.Key duties include managing existing accounts, identifying upsell/cross-sell opportunities, handling renewals, tracking performance metrics, resolving issues, and collaborating with internal teams to deliver comprehensive managed IT and cybersecurity services. Key Responsibilities • Client Relationship Management:Develop and maintain strong, trusted relationships with key client stakeholders and serve as the primary point of contact for their needs. Account Growth:Proactively identify opportunities to expand services and solutions to existing clients, focusing on upselling and cross-selling additional managed IT and cybersecurity services. Contract Management:Oversee contract renewals, track expiration dates, and implement strategies to reduce churn, ensuring seamless renewals. Issue Resolution:Act as the main point of escalation for client issues and collaborate with internal teams to troubleshoot and resolve problems effectively. Reporting & Presentation:Prepare and present client reports and presentations to showcase the value of the Integritys services and track key metrics. Collaboration:Work closely with internal teams, such as technical support, sales, and operations, to ensure client needs are met and services are executed seamlessly. Key Skills & Qualifications • Communication & Interpersonal Skills:Strong ability to build rapport and trust with clients and internal teams., • Sales & Business Acumen:Proven ability to identify opportunities for growth and understand client business models., • Technical Knowledge:Understanding of the technology landscape, cybersecurity, and MSP business models., • Relationship Building:Demonstrated success in building and nurturing long-term customer relationships., • Problem-Solving:Ability to troubleshoot and resolve client escalations and service-related concerns., • Organizational Skills: Effective time management and organization in a fast-paced environment.

Job DescriptionIndustrial Cybersecurity Consultant – SOC Operations (Extended Night-Shift)Location: Remote (must reside in Kansas City, MO)Training: Onsite in Kansas City, MOShift Options: Full-TimeNight Shift: Four 10-hour shifts, typically 6:00 PM – 4:00 AMPart-Time Night Shift: AvailableWeekend Coverage: Open to candidates willing to work weekends Position Overview • The Industrial Cybersecurity Consultant will be an integral member of a Security Operations Center (SOC) team, responsible for both operational and consulting tasks., • This role combines real-time security monitoring and incident response with project-based cybersecurity consulting., • Key duties include triaging security events, providing recommendations through a case management system, and participating in client calls for incident response or escalation. In addition, the consultant will, • Security Event Management Monitor and triage security events, analyze alerts, and prioritize incidents for remediation., • Provide actionable recommendations through the case management system to ensure timely resolution., • Participate in client calls for incident response or escalation as needed., • Cybersecurity Consulting Execute planning, design, development, and implementation of technical controls, procedures, and policies associated with cybersecurity compliance and regulatory standards., • Conduct network penetration tests and vulnerability assessments of IT and Operational Technology (OT) networks for compliance and security purposes., • Perform detailed post-event analysis of unusual events and recommend procedural changes., • Develop policies and procedures for secure process control network design, including technical recommendations for firewalls and other security controls., • Compile technical documentation of network traffic and firewall services/solutions, including diagrams and explanations., • Collaboration & Compliance Work with internal teams and client stakeholders to resolve technical issues and communicate implications effectively., • Maintain confidentiality and security of all client and project information., • Education: Bachelor’s degree in Cybersecurity, Computer Science, Computer Engineering, Electrical Engineering, or related technical field., • Experience: Minimum 3 years of related experience in cybersecurity operations and consulting., • Certifications: Security+ preferred (other advanced certifications a plus)., • Technical Skills:, • Advanced knowledge of security principles and cybersecurity technologies., • Experience with vulnerability assessments, penetration testing, and associated tools/techniques., • Familiarity with cybersecurity controls (firewalls, access control, authentication, anti-virus/anti-malware, patching, logging)., • Knowledge of control systems used in utilities, manufacturing, oil & gas, transportation, smart buildings, and cities., • Strong written and oral communication skills for client interaction and reporting., • Ability to operate under pressure and meet tight deadlines in industrial, corporate, and government environments., • Understanding of business principles and operational security practices specific to engineering/security consulting., • Strong technical writing skills and knowledge of modern and legacy networking and telecommunications., • Experience 2ith physical cabling for network communications and control system I/O., • Other: Ability to obtain and maintain access to client sites, including applicable U.S. security clearances.

Job Description Manager, Vendor Management (VMO) Job Summary: The VMO will lead the strategic oversight of third-party vendors to ensure performance, mitigate risk, and align vendor relationships with the company’s operational, legal, and strategic goals. This role will develop and implement enterprise wide vendor management policies and serve as the primary point of contact for all vendor governance matters. The VMO will be responsible for overseeing the entire vendor engagement lifecycle, including onboarding new vendors, managing contract renewals, overseeing the completion of ongoing vendor audits, guiding successful vendor terminations, and ensuring compliance with company policies and standards Key Responsibilities: * Develop and manage the enterprise vendor management framework, policies and procedures. * Collaborate with the Business, Legal, IT, Security, and Finance to support the full vendor lifecycle: selection, onboarding, contracting, performance management, and offboarding. * Identify vendor consolidation and cost-optimization opportunities. * Compliance and Risk Management • Conduct periodic vendor risk assessments, including due diligence, regulatory compliance, cybersecurity, and data privacy evaluations., • Ensure Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and cost structures align with business goals., • Perform audits of vendor activities to ensure compliance with company standards., • Address and resolve any vendor performance issues in collaboration with relevant departments., • Maintain a centralized vendor inventory, performance dashboards, and issue tracking Process Improvement: • Develop and implement standard operating procedures (SOPs) for vendor management processes., • Continuously evaluate and improve vendor management practices to enhance efficiency and effectiveness., • Provide training and support to internal stakeholders on vendor management best practices., • Contract Management:, • Maintain contracts in vendor management system., • Minimum 3 years of experience in vendor management or similar role Proven track record of building or managing vendor governance programs. * Understanding of contract law, regulatory compliance, and third party risk management (TPRM) * Experience with data privacy and cybersecurity framworks (e.g. CCPA, SOC2 Type2, ISO 27001) * Excellent project management, stakeholder communication, and analytical skills * Familiarity with vendor management systems (VMS) or governance, risk and compliance (GRC) tools. Education: Four year college degree or equivalent experience

Job Description Who is ScriptPro? Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic team that’s at the cutting edge of technology, creating solutions that make a real difference in people’s lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada. If you love to travel, this is the career for you! We are looking for Field Service Engineers across the country who are mechanically inclined and have great customer service to troubleshoot and service our automation robots and related equipment. Job Summary: The Field Service Engineer maintains ScriptPro’s computer-based technology and automation equipment at customer sites, nationally and worldwide. This is a road warrior, heavy travel position. You get to keep all airline/rental car travel points. Reporting Relationship: Supervisor, Field Service Shift: Generally, a rotating 9 days on, 5 days off schedule. Overtime is typical and paid. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro. Scope of the Role: • Troubleshoot, diagnose, and repair equipment onsite at pharmacies and remotely by phone, • Administer training and support to pharmacy staff when needed, • Diagnose customer workflow issues and optimize ScriptPro system performance, • 80% or more travel is an essential function of this job and is required (equal amounts of long-distance driving and air travel), • Physical demands of this role require lifting up to 55lbs unassisted, and lifting up to 120lb, push/pull up to 800lbs assisted, climb various ladder types, lifting and stacking servers, mounting monitors, computers, or status screens (including but not limited to 65 inch LCD TVs), as well as stand 6-8 hours per day, • Bachelors degree in Electronics or Computer Science, or equivalent work experience is preferred, • Experience with computer systems repair and a strong mechanical aptitude, • Must be 21 years old or older, • General knowledge of IT, Windows NT/XP/7/8/10, • Must be able to lift 70+ lbs. daily, including when traveling by auto or air, • Must be available to work as needed and assigned, • Maturity and integrity are a must The starting compensation rate for this role has been established at $24.00 hourly or $50K annually, plus generous overtime and a bonus opportunity. The final agreed-upon compensation is based on a number of factors, including but not limited to individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The above compensation range represents the Company’s good faith and reasonable estimate of the range of possible compensation at the time of posting. At ScriptPro, we believe that our employees are our greatest asset. That’s why we are committed to fostering a workplace that prioritizes and enhances your personal health and well-being. • Health: Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs It is ScriptPro's policy to run a comprehensive background check post job offer and you must be able to obtain Department of Defense security clearance after date of hire. See Standard Form 85 to preview requirements. ScriptPro develops, sells, and supports state-of-the-art products and services for healthcare system customers, including federal agencies such as Department of Defense, VA, Indian Health Services and major hospital systems across the U.S. and Canada. These customers require specific security clearances and health-related tests and vaccines for site access. As a condition of employment, you may be required to obtain federal security clearance (See the Standard Form 85), which can include background checks such as criminal history and drug testing, and/or provide proof of health screenings including tuberculosis, annual flu, and COVID vaccinations (medical or religious exemptions will be considered). Crossing the U.S.-Canada border requires a valid passport, no criminal charges, and compliance with Canadian immigration policies (see Canada Inadmissibility List). If your role requires these clearances or health documentation, completion will be mandatory for employment. This position includes responsibilities for ensuring compliance with cybersecurity and privacy policies to support the safeguarding sensitive data, including personally identifiable information (PII) and Protected Health Information (PHI). Completion of annual cybersecurity and privacy awareness training is required, as the role aligns with the organization’s security posture and risk management practices. All duties are defined in accordance with standardizations to ensure consistency and accountability of the policies. Working Conditions: This position encompasses both office and workshop environments. Requires routine use of standard equipment and extended computer use. Candidates may work near and around various conditions such as dust, odors, oil, fumes, and noise. May be exposed to moving mechanical parts and tools, electrical components, and outdoor conditions. This position is very active and regularly required to stand, walk, sit, squat, stoop, bend, reach, and use hands and fingers. Ability to push, pull, and lift independently, encompassing all lifting positions from floor to overhead is required. Motor coordination, tool use, focused attention during extended periods of travel, and specific vision abilities, including close, distance, and color vision, are required. Ability to learn and solve practical problems and interpret a variety of instructions are required. ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status. The company utilizes internal resources for sourcing and filling positions and, when external assistance is needed, will engage only with pre-approved, contracted agency partners. The company does not offer visa sponsorships. All applicants must have legal authorization to work in the United States. Please visit to learn more about ScriptPro.

Job DescriptionPlatform Engineer – Cloud Infrastructure & Automation (Kansas City, MO) Location: Kansas City, MO Work Arrangement: Hybrid Schedule: Normal business hours (8 AM – 5 PM), Full-Time Why Join Us? • Work on cutting-edge platform engineering projects that impact enterprise technology., • Collaborate with top engineers and developers in a fast-paced, innovative environment., • Enjoy career growth opportunities, competitive pay, and excellent benefits., • Design and implement infrastructure and platform solutions using Infrastructure as Code (IaC) principles., • Develop automation scripts and tools to optimize deployment and management., • Collaborate with developers and security teams to deliver enterprise-grade solutions., • Monitor system performance, security, and compliance., • Troubleshoot and resolve complex technical issues, including critical outages., • Respond to security incidents and implement remediation measures., • Support AI-assisted tooling and virtual SOC agent concepts., • Ensure adherence to organizational standards and best practices.Qualifications, • Education:, • Bachelor’s degree in Computer Science, Engineering, or related field (required)., • Experience:, • Minimum 3 years in infrastructure engineering, platform development, or related roles., • Technical Skills:, • Base understanding of Terraform (training provided)., • Strong experience with Python for automation and scripting., • Familiarity with React and front-end frameworks (JavaScript/TypeScript experience preferred)., • Knowledge of cloud technologies, CI/CD pipelines, and automation tools., • Understanding of cybersecurity principles and vulnerability management., • Preferred Certifications:, • Security+ or equivalent (not required but a plus).What We’re Looking For, • High performers who thrive in fast-paced environments and embrace continuous learning., • Ability to pivot to AI concepts and integrate AI-assisted tooling into workflows., • Strong communication, problem-solving, and collaboration skills.

Job DescriptionDescription: Menlo’s purpose is to create better technologies to solve problems for clients in school districts and communities nationwide. We know when organizations like schools spend less time on making technology work, they can spend more time doing the things they do best, like educating children. And when educators can focus on the children, we help them achieve their goal of life transformation. From our roots as a startup, we've evolved into a firmly established corporation while retaining the hunger and drive of our entrepreneurial beginnings. At Menlo, our mission is to go beyond "good enough" and provide groundbreaking technology solutions that shape a better future for both our clients and the generations to come. Become an integral part of Menlo's dynamic team as a System Analyst, contributing your expertise to shape the future of technology solutions. In this role, you'll engage with clients to optimize client experience with Menlo's customized systems, automation, and complex problems as they arise. As a System Analyst at Menlo, your impactful contributions will directly enhance education and communities, and you'll be part of a collaborative team dedicated to continuous learning and innovation. If you're ready to make a meaningful contribution in a rapidly expanding company that values your skills and determination, Menlo is the place for you. This position will provide technical support of computer software and hardware products and services. Respond to and diagnose problems through discussions with users via telephone, email, or online chat. This includes problem recognition, research, isolation, and resolution steps. The System Analyst is expected to have the capacity to resolve complex problems. Assist users inquiring how to use specific software, electronic mail, or operating systems. Use existing processes and tools to proactively support office staff and equipment. You Will: • Connect with clients utilizing remote software to get first-call resolution, • Receive calls, chats and support tickets from customers resolving tickets in a timely manner and independently managing your ticket queue., • Take ownership of issues and troubleshooting from beginning to end, • Provide high-quality end-user technical support, related to enterprise software and hardware, • Provide investigation, diagnosis, resolution, and recovery for hardware/software problems, • Identify and solve issues related to system performance and functionality, • Log and track problems, proactively maintain problem tracking databases as part of the problem resolution process, • Manage and contribute to projects, ensuring they align with organizational goals, • Create and maintain detailed documentation for system configurations and processes, • Recognize service gaps and fill in as a utility player as necessary to complete work and close tickets when service requests spike or service desk resource availability is low, • Perform other duties as assignedRequirements:, • Excellent verbal and written communication skills., • Excellent time management skills with a proven ability to meet deadlines., • Ability to work in a fast-paced, demanding environment., • Excellent customer service and interpersonal skills, including the ability to deal calmly, positively, and professionally in tense or elevated situations., • Maintain positive and professional attitude., • Able to clearly document technical processes., • Able to manage time effectively and work efficiently, both with and without direct supervision., • Exceptional analytical and troubleshooting skills., • Excellent judgment skills to properly evaluate situations and immediately provide effective solutions., • Great attention to details, organizational skills, and ability to prioritize and manage multiple simultaneous tasks., • Exceptional interpersonal skills; able to communicate technical information to non-technical users effectively., • Associate’s/Bachelor’s degree or relevant work experience in place of degree, • 4+ years of recent experience in technology, service desk, or helpdesk, • An understanding of networking concepts and protocols: TCP/IP, DHCP, DNS, • Strong analytical and critical thinking skills, • Strong oral and written communication skills, with both incoming calls, chat, and our ticketing system for our internal user base, • Time management skills to meet project deadlines, • Understanding of cybersecurity principles and best practices, • Ideal: CCNA Certification, and/or Network+ Certification, • Ability to sit at a desk and work on a computer for prolonged periods., • Occasionally lifting or moving items such as laptops, small servers, or office supplies (typically up to 25 pounds)., • 401(k) retirement plan with company matching, • Supportive time off including paid volunteer days and company holidays, • Medical/Dental/Vision healthcare benefits including dependent plans & HSA/FSA offerings, • Wellness reimbursement to nurture employees' minds and bodies, • We pride ourselves on Community and host exciting company outings and events

Job DescriptionCompany Description Immediate interviews! • $19.64/hour with a total compensation of $27.42 to include wages, benefits, and a retirement plan!, • $24.33/hour after one year of service, • 30+ Full and Part-Time TSO Positions Available What you will do: Grow in a fulfilling career as an Airport Security Screener at the Kansas City International Airport (MCI) working alongside a team of aviation security professionals. You will use your outstanding customer service and critical-thinking skills while ensuring passenger safety by identifying and preventing unsafe objects from entering onto aircraft. Responsibilities specific to this role include, but are not limited to: • Passenger and Baggage Screening, • Operating various screening equipment., • Communicating and interacting with travelersQualifications What you will need: • Be a U.S. Citizen or U.S. National, • Be at least 18 years of age, • Have a High School Diploma or General Education Development (GED), • Pass a computerized assessment (pattern recognition and 2D/3D spatial reasoning), • Pass a medical evaluation (vision, hearing, and joint mobility exam), • Pass pre-employment drug test, • Pass a TSA background and financial records check, • Ability to work any day, Monday – Sunday, and any shift between 12:00 AM and 11:59 PM Competitive Compensation • No prior experience is necessary., • Medical | Dental | Vision, • 401K, • Vacation Leave | Sick Leave, • Flexible Spending, • Life insurance, • Employer Paid Long | Short Term Disability, • Telecommute Option: No, • Relocation: Relocation is not provided., • At VMD you have the opportunity to thrive in your career and become a Game Changer. The quality and talent of our people is what drives the success of VMD. We embrace an employee-first culture and make it a priority to provide professional development opportunities that foster career growth. We help protect American Citizens and the nation’s most critical infrastructure by working alongside our customers and delivering game changing solutions to strengthen their missions. We believe our passion and commitment to achieve our customers' goals and solve their most critical challenges defines who we are. We don’t just dream big, we act on it – through teamwork, dedication, and resilience., • We are a team of visionary leaders who shift the paradigm to bring our customers game changing innovations and emerging technologies to strengthen their missions. As a Vision, Mission, and Driven company, VMD has been delivering information technology solutions to the Federal government in Agile Engineering, Cybersecurity, and Critical Infrastructure Protection since 2002. Additional Information VMD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable Federal, state and local laws. VMD maintains a drug-free workplace.

Job DescriptionWho we are: Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call “The Makpar Way,” we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people. Our Mission: We solve complex problems for the Federal government to accelerate access to citizen services. When it comes to excellence, we deliver. Learn more about our employer brand at makpar.com/careers. The Position: The Desktop Support Technician provides technical assistance and support for hardware, software, and network-related issues. This role is responsible for troubleshooting problems, installing and configuring systems, and ensuring optimal performance of end-user devices. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Role Specific Duties: • Provide first-level and second-level onsite and remote support for desktops, laptops, printers, and other peripherals., • Diagnose and resolve hardware and software issues in a timely manner., • Install, configure, and maintain operating systems, applications, and security tools., • Assist with onboarding and offboarding of employees, including device setup and account provisioning., • Maintain accurate documentation of support requests, resolutions, and asset inventory using an ITSM ticketing system, • Collaborate with IT team members to escalate complex issues and implement solutions., • Ensure compliance with organizational IT policies and security standards., • Support remote users and troubleshoot connectivity issues via VPN or remote tools. Required Qualifications:, • Associate degree in IT, Computer Science, or related field, Trade School, Certificate Programs (or equivalent experience)., • 6 months to 1 year of desktop support or IT helpdesk experience., • Proficiency in Windows and macOS environments., • Knowledge of Active Directory, Office 365, and basic networking concepts., • Familiarity with imaging tools and remote support software., • Familiarity with ticketing systems such as ServiceNow and Remedy., • Strong communication, customer service, and problem-solving abilities., • Must adhere to federal government IT security standards., • Work Environment: Onsite or hybrid; may require occasional travel to regional offices., • Ability to lift and move computer equipment (up to 50 lbs.)., • Security Clearance eligibility to obtain and maintain a Public Trust clearance. Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for a minimum of 3 years to obtain. Preferred Certifications (at least 1):, • CompTIA A+, • Microsoft Certified Modern Desktop Administrator Associate

Job DescriptionWe help the world Be Everyday Ready™ Today’s threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools — all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role :Cyderes is seeking a IT Helpdesk Specialist to provide advanced, in-person IT support at our Kansas City headquarters. This role is ideal for someone with a strong background in Windows and macOS support, endpoint management, and enterprise collaboration tools, who is ready to take ownership of escalated support, onboarding/offboarding, and operational troubleshooting.You’ll work hands-on with technologies including Kandji, Intune, Microsoft 365, FreshService, Meraki, Okta, and Entra ID, ensuring smooth day-to-day operations, secure system access, and an excellent end-user experience. The position also involves network troubleshooting (subnets, VLANs, wireless issues), device patching, and contributing to endpoint hardening and security initiatives.This position reports to the Manager, Corporate IT and requires 4 days in office.Responsibilities: • Provide Tier II/III technical support for Windows and macOS systems., • Manage endpoints with Kandji and Intune, including security baselines, policies, patching, and compliance., • Administer Microsoft 365/O365 (Exchange Online, Teams, SharePoint, OneDrive)., • Handle tickets and escalations through FreshService, ensuring quality resolution., • Manage employee onboarding and offboarding, including account and device provisioning., • Troubleshoot Meraki networking issues, including switches, firewalls, and wireless., • Support Okta and Entra ID for identity, account management, MFA, and SSO., • Perform device patching and updates across managed environments., • Collaborate with Tier I staff and escalate complex issues to engineering or infrastructure teams as needed., • Provide support for conference room AV systems, Zoom/Teams meeting setups, and executive presentations., • Assist in endpoint hardening and security initiatives., • Document troubleshooting steps and contribute to IT knowledge base.Requirements:, • 3–5 years of IT support experience, including Tier II/III escalations., • Strong knowledge of Windows 10/11 and macOS., • Hands-on experience with Kandji and Intune MDM solutions., • Proficiency with Microsoft 365 administration., • Familiarity with FreshService or other ITSM platforms., • Experience supporting Meraki networking., • Working knowledge of Okta and Entra ID., • Strong understanding of networking: TCP/IP, DNS, DHCP, VLANs, Wi-Fi., • Excellent communication and customer service skills.