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Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. One year previous experience in a similar position in a hotel. Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer.

Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja.

Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. The Fron

Leesburg Recreation Center Support.This is general office support and clerical work assisting in the organization and coordination of recreation programs and events.Work involves responsibility for the effective performance of a variety of customer service and program support tasks for the Parks and

Front Desk Receptionist (Healthcare).Title: Front Desk Receptionist Location: On-Site (Leesburg, VA) Salary: Depending on Experience (DOE) Benefits: Health, Dental, 401k, Etc.Diligent Solutions is seeking a Front Desk Receptionist.This role plays a vital part in delivering quality patient care by cr

Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset.

Potential career paths include: Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and process

Seeking a candidate with recent internal customer Desk Officer experience.

Saul Company Hospitality Group general work rules and department procedures. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Saul Company Hospitality Group procedures for guest/team member incidents.

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front O

Caring Hands Ashburn is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit.We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly,

Job Responsibilities May Include:.Answering phones and scheduling patients.Will be trained on insurance duties and treatment planning.Must have previous dental front desk experience (6 months-2 years).

Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D. The Hospitality Group operates a portfolio of more than

Lucky Strike - - Responsibilities: Be friendly and inviting to our guests in person and over the phone; Manage the waitlist; Track availability and assign lanes, shoes & other equipment; Prepare for leagues; Ring sales at the counter and follow our cash control procedures.

The Westin Washington Dulles Airport 2520 Wasser Terrace Herndon, VA 20171, USA.

Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja.

Job DescriptionSalary: Job Purpose/Summary The Incident & Service Support Agent is a mission-critical member of our 24/7/365 operations center, responsible for front-line emergency monitoring, non-emergency issue management, and product-level support. This position combines real-time response responsibilities with technical support and product validation, forming the backbone of customer engagement and system reliability. Duties and Responsibilities Primary Role: Emergency & Non-Emergency Issue Management • Monitor and respond to 360 Aware SOS alerts, providing immediate triage and executing workflow procedures for emergency events., • Handle non-emergency issue management in alignment with customer service level agreements., • Track, document, and communicate incident status in real time across internal systems and stakeholders. Secondary Role: 24/7/365 Product Support • Operate as a Level 1 support agent through Jira-based customer service desks., • Triage and document bugs, user-reported issues, and technical irregularities., • Provide basic technical support and troubleshooting guidance., • Perform product validation testing based on field reports and system performance., • Support Jira data QA to ensure clarity and accuracy. Tertiary Role: Product Demonstration Suppor • Assist with live product demonstrations, ensuring operational readiness and smooth delivery. Support demonstration logistics and system performance monitoring., • Other duties as assigned. Qualifications • High School Diploma, • Eligible to obtain a US Security Clearance - US Citizenship required., • Flexible availability to support 24/7/365 operations, including twelve-hour shift rotations., • Preferred Candidate: Prior experience in public safety communications, emergency response, watch desk, and fusion center highly desirable. Military veterans and public safety professionals are strongly encouraged to apply. Working conditions • Should be willing to work in a variety of settings as needed, including overnights, weekends, and holidays., • Estimated travel: 0% Physical requirements Prolonged periods of remaining in a stationary position at a desk and working on a computer. Direct reports None

Job Overview A law firm is seeking a Front Desk Coordinator to serve as the first point of contact for clients while supporting daily office operations. This role is ideal for someone who is organized, personable, and takes pride in creating a welcoming and professional environment. Duties • Greet clients and visitors while maintaining a professional and friendly front office presence, • Answer and route incoming phone calls and respond to general inquiries, • Schedule appointments and manage calendars, • Maintain accurate client records and update internal systems, • Assist with document preparation, filing, and data entry, • Support overall office organization including supply management and maintaining shared spaces, • Coordinate with internal team members to ensure smooth day to day operations, • Provide general administrative support as needed Qualifications • Degree preferred, • 1–2+ years of experience in a front desk, receptionist, or administrative support role, • Strong communication skills with the ability to interact professionally with clients, • Highly organized with strong attention to detail, • Comfortable working in a fast paced environment and managing multiple tasks, • Ability to handle sensitive information with discretion, • Proficiency in Microsoft Office, especially Outlook

Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Base Pay: $23.00 / Hour Employment Type: Temp NBE Manage Others: No The Urban Conservation and Community program works with community partners in historically underserved urban areas nationally to advance their conservation priorities. We believe that communities thrive when they have durable and lasting site control of lands that provide a public benefit. To advance this project, the Urban Conservation & Communities intern will conduct assessments of conservation acquisition projects under several models of funding at The Conservation Fund by documenting funding methodologies, conducting interviews with community partners and TCF employees, and analyzing city and regional landscapes to inform where and how future efforts may be most impactful. Start and end dates are negotiable, with a total internship of 375 hours. WHAT YOU WILL BE DOING To perform this job successfully, you must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The intern will support the Urban Conservation and Community teams strategic planning. Specific deliverables include: • Methodology Mapping: Identify and map the various methodologies currently used across The Conservation Funds urban conservation work. This process will highlight the core ingredients that contribute to the success of each of these methodologies, as well as the distinctions between them that impact their adaptability to other contexts., • Exploration of New Urban Conservation Models: Develop a framework of urban conservation models to identify how private and philanthropic resources can be leveraged to cover costs that are traditionally assumed by state or municipal partners., • City and Regional Analysis: Complete an analysis to inform where and how future efforts may be most impactful. Evaluate factors such as the presence of existing TCF projects, availability of TCF acquisition staff support, and likelihood of identifying a viable takeout partner., • Community Needs Assessment: Conduct interviews with community partners to better understand what forms of support would be most valuable to them. WHAT WE NEED YOU TO HAVE • Passion for supporting conservation in urban settings and in underserved communities., • GIS Skills., • Ability to synthesize complex information. WHAT WED LIKE YOU TO HAVE • Experience conducting informational interviews., • Experience in project management, writing and research., • Proficiency in Microsoft Office. PHYSICAL DEMANDS AND WORK ENVIRONMENT • Work is performed on a computer at a desk in a quiet office setting. Compensation details: 23-23 Hourly Wage PI781c91f71c55-26289-40544977

Specific focus for this position will be data specialist work involving daily building automation desk operations. Validate utility data entered to the team's energy and financial reporting platforms. Experience in data entry, and customer service preferred.

High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence produc

Support daily lobby and reception activities by answering phones, documenting security-related events, coordinating with building staff, and helping to deter unauthorized access through attentive front desk presence.

Island Hospitality Management - - Responsibilities: Greet guests and assist at the Gallery Host/Front Desk; Check-in and check-out hotel guests; Process payments according to hotel requirements; Prepare reports and maintain financial control procedures; Stock, prepare, and serve food and beverages

Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operatio

Ophthalmic Technician (Pretest + Front Desk Hybrid) – Bermel Vision & Aesthetics. The Role – Best of Both Worlds We are looking for a sharp, fast-learning Ophthalmic Technician who loves pretesting and can confidently jump to the front desk when needed.

We are looking for part-time front desk receptionists to assist members, make outbound calls to book sales leads and help out around the studio. Part-Time Front Desk Receptionist.

The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. Manage the front desk during the overnight shift, including handlin

Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate

Universal Health Services - - Responsibilities: Greet visitors at the front desk and assure compliance with facility visitation policies; Answer calls and direct them appropriately; Maintain a welcoming front desk and lobby area; Assist with clerical duties as assigned; Report to the Director of Ad

Job Description We are seeking an experienced and proactive IT Help Desk Support Manager to lead our user support operations. This role is responsible for overseeing the help desk team, ensuring high-quality technical support, and driving an excellent end-user experience across the organization. The ideal candidate combines strong technical knowledge with leadership skills and a user-first mindset. Responsibilities: • Manage and lead a team of IT support technicians, including hiring, training, mentoring, and performance evaluation, • Oversee daily help desk operations, ensuring timely and effective resolution of support tickets, • Monitor and improve help desk ticketing systems, workflows, and service-level agreements (SLAs), • Act as an escalation point for complex technical issues and critical incidents, • Analyze support metrics and generate reports to identify trends and opportunities for improvement, • Develop and implement best practices for IT user support and service delivery, • Collaborate with other IT teams to ensure seamless support for systems, applications, and infrastructure, • Maintain high levels of user satisfaction through clear communication and efficient problem resolution, • Manage documentation for support processes, knowledge bases, and troubleshooting guides, • Ensure compliance with company policies, security standards, and IT governance practices, • Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience), • 5+ years of experience in IT support or help desk roles, • 2+ years of experience managing or supervising IT support teams, • Strong understanding of help desk ticketing systems, • Proven experience improving user support processes and service delivery, • Solid knowledge of IT systems, networks, and end-user environments, including laptops and peripheral devices, • Excellent problem-solving and decision-making skills, • Strong communication and interpersonal skills with a focus on customer service, • Experience with MacOS and Linux systems, • Leadership and team development, • User-first mindset, • Operational efficiency and process improvement, • Technical troubleshooting expertise We seek the best-and-brightest professionals at all levels so offer highly competitive compensation and an excellent benefits package. Company-sponsored benefits include: 6% 401(k) company match with immediate vesting, educational assistance up to $7,000 per year, 100% insurance premium subsidy for employees (75% for dependents), Anthem medical, Guardian dental, life and disability coverage, 3 weeks’ vacation, 2 weeks sick leave, and 11 holidays. Quantum Leap is an Equal Opportunity Employer Company DescriptionQuantum Leap is the leading technology services company focused on providing operationally focused solutions for select clientele within the United States Government (USG). Quantum Leap was founded by a team of technologists and engineers to focus exclusively on advancing USG interests against the Nation’s threats in an age of Strategic (Great Power) Competition. We have built a highly collaborative workforce dedicated to countering those threats in an environment designed for success. This an entrepreneurial, fast-growing company, where the right candidate can join and really make a difference.Quantum Leap is the leading technology services company focused on providing operationally focused solutions for select clientele within the United States Government (USG). Quantum Leap was founded by a team of technologists and engineers to focus exclusively on advancing USG interests against the Nation’s threats in an age of Strategic (Great Power) Competition. \r\n \r\nWe have built a highly collaborative workforce dedicated to countering those threats in an environment designed for success. This an entrepreneurial, fast-growing company, where the right candidate can join and really make a difference.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Training & development AtHomeSmiles DMV, were not just cleaning properties were helping maintain and protect some of the best communities and buildings in the region. Were looking for reliable, hardworking, and positive team players to join our field crew. What Youll Be Doing No two days are the same. Youll be part of a team delivering high-quality services like: • Window cleaning (residential & commercial), • Pressure washing / soft washing, • Dryer vent cleaning, • HVAC filter & coil maintenance, • Gutter cleaning, • General property maintenance services Youll work at apartment communities, commercial buildings, and homes. Why This Job is Different • Youre not stuck behind a desk, • Youre part of a growing company with real opportunity, • Youll learn valuable skills in maintenance, equipment, and customer service, • Youll be part of a team that takes pride in quality work What Were Looking For We want people who: • Show up on time and ready to work, • Take pride in doing things the right way, • Have a positive attitude and strong work ethic, • Are comfortable working outdoors and staying active, • Work well in a team environment, • Want to grow with the company Requirements • Valid drivers license (preferred), • Ability to lift, climb ladders, and work outdoors, • Reliable transportation, • Bilingual (English/Spanish) is a plus Compensation & Growth • Competitive hourly pay, • Opportunities for bonuses and advancement, • Potential to grow into crew lead or supervisor roles Our Culture At MetroShine & HomeSmiles, we believe in: • Respect, • Teamwork, • Quality work, • Growth and opportunity We take care of our team and expect our team to take care of our clients. Apply Today If youre ready to work hard, learn, and be part of something growing we want to meet you.

Marriott Hotels - 533 Herndon Parkway - Responsibilities: Assist guests with check-in and check-out; Respond to guest requests and inquiries; Complete reports and documentation; Deliver quality meals as needed; Uphold safety and confidentiality standards.

The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. Flexibility to work overnight shifts, including weekends and holida

Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. Must be able to work the overnight shift 11pm -7am. The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming cal

Functions will also include nightly accounting and working as a 'Runner' for housekeeping needs during the midnight shift. Must be able to work the overnight shift 11pm -7am. The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming cal

Island Hospitality Management - - Responsibilities: Check-in/Check-out hotel guests; Process all payments according to established hotel requirements; Provide information and assistance to all guests and vendors; Prepares all necessary reports during each shift for the management team; Be a key per

Crestline Hotels and Resorts - - Responsibilities: Assist guests with check-in and check-out; Answer department telephone within 3 rings, using correct greeting and telephone etiquette; Process all guest check-ins; Verify registration card information with the guest; Handle overbooked or walked in

Schulte Companies - - Responsibilities: Greets guests as they arrive and assists with check-in/check-out; Reviews arrival lists daily and assists in preparing and assembling welcome amenities; Escort VIPs to rooms and check them in prior to arrival; Answer the telephone within three rings and answe

HEI Hotels + Resorts - - Responsibilities: Greet guests and assist with arrival and departure; Complete the registration process in the computer system; Promote HEI Hotels and Resorts and brand programs; Handle cash/balance house bank and process payments; Resolve guest complaints and provide solut

WHAT OUR GREETERS/DESK ATTENDANTS DO Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of "WOW" factor they've been looking forward to. A GREETER/ DESK ATTENDANT'S DAY-TO-DAY * Be friendly a

Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset.

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guest Front Desk, Agent, Guest Experience, Hotel, Specialist.

Arbor Company - - Responsibilities: Own the front desk experience, ensuring a warm welcome and organized lobby for residents.

Job DescriptionDescription: At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of War, Intelligence Community, and Federal Civilian sectors to excel with our advanced capabilities. Our dedication lies in fostering a people-first culture, underpinned by steadfast ethical principles. Embracing innovative technologies and process improvements, we are steadfast in our journey toward a future that is both bright and transformative. Our expertise spans consulting and analytics, digital workplace solutions, and cyber compliance. With our global footprint, we place a strong emphasis on nurturing our people and culture, which forms the core of our successful strategies in leadership and financial management. We pride ourselves on our extensive experience and effective approach, ensuring that we lead with both innovation and integrity. The Position The Help Desk Specialist will be responsible for maintaining operations oversight and situational awareness of the Continental United States (CONUS) Secret Internet Protocol Routed Network (SIPRNet) and Global Command and Control System (GCCS) Management Centers. Also responsible for providing Tier 1 and Tier 2 technical support for both GCCS and Joint Planning and Execution System (JPES), utilizing established customer-provided knowledge base, Standard Operating Procedures (SOP), ticketing system, and other system administration guidelines. Responsibilities: • Respond to and diagnose UNIX/Linux problems through discussion with users and provide Tier 1 and 2 technical support by functioning as focal point for GCCS and JPES (emphasis on UNIX/Linux) and user problem resolution to include providing end-to-end ownership of incidents with actual or potential impact to operations and ensuring a timely process through which incidents/problems are controlled, • Provide technical support for UNIX/Linux systems/applications within the SIPRNet and GCCS Management Centers to identifying, researching and resolving technical problems in a timely manner in response to customer incidents received via telephone calls, email and personnel requests with the intended goal to quickly resolve incidents on first contact, • Utilize customer-provided knowledge base and ticket management system to enter, document, track, coordinate, route, resolve, and close user ticket issues to include creating and maintaining a central repository for technical advice and solutions for network systems, software applications assistance, automatic data processing support, hardware exchange, and repair service support, and assisting with monitoring and reporting performance metrics, • Exercise sound judgement in developing methods, techniques, and evaluation criteria associated with obtaining results under this contract to include monitoring Key Performance Indicators (KPI) and recommending innovations to improve and enhance overall work center operations, • Interact with technician across multiple disciplines to include, but not limited to networking, Tier 2 and 3, and application support, customers and contract leadership relating complex technical issues/solutions in a manner to establish effective partnerships/relationships in support of accomplishing the work required, • Improve the customers operating environment by providing expert support while also maintaining the cybersecurity/IA posture of systems/hardware managed/administered for both contract and customers assets, • Compliance with all safety and security requirements, policies, and procedures; worksite access protocols and updates, training requirements, required certifications, and other duties/projects as assigned Additional Information: • 100% on-site at the Pentagon, • This is a Swing Shift position Requirements:, • Minimum active Top-Secret Clearance with Sensitive Compartmented Information (SCI); AND,, • High school diploma; AND,, • DoD 8570 / 8140 Information Assurance Technical Level II (IAT-II) CompTIA Security+CE; AND,, • 5 years of technical experience with UNIX/Linux support/administration on an enterprise-level, network environment, open or complaint systems, large-scale computer system or multi-server local area network. Equal opportunity employer, including disability/vets

Job DescriptionSalary: We are actively hiring for this role. If this position is listed, we are reviewing candidates. All applications are evaluated based on experience, performance history, and alignment with federal IT recruiting requirements. Sphinx is a federal IT staffing firm with a 17 year record of supporting the U.S. defense and intelligence community. Our work directly contributes to national security by placing highly cleared technical talent into mission-critical roles. This is not a training role; recruiting skills are expected.We are looking for a proven federal IT recruiter who already knows how to source, engage, qualify, and close technical candidates in a competitive clearance-driven market. If you consistently deliver hires, understand how federal programs work, and take full ownership of your pipeline, keep reading. This is a performance-driven position with clear expectations: Add a minimum of 3 qualified, technically vetted candidates to active pipelines each week (software, cyber, systems, network, database, cloud, etc.) Meet weekly submission targets as defined by management 1 hire per month on average (12 per year) One successful hire required within the first 60 days Maintain continuous outreach through daily cold calls, emails, and text messaging Confidently discuss technical roles, requirements, environments, and clearance constraints Actively manage candidate relationships from first contact through offer acceptance Participate in daily recruiting stand ups and pipeline reviews This role rewards execution and results with bonuses, not activity for activitys sake. Core Responsibilities Proactively source cleared and clearable IT professionals using advanced, creative, and unconventional methods Run full-cycle recruiting in a federal contracting environment Independently manage your desk, pipeline, and priorities without micromanagement Accurately match candidate skills, experience, and clearance eligibility to open federal roles Clearly communicate role details, mission impact, and career value to candidates Maintain clean, accurate records in recruiting systems and ATS tools Required Qualifications U.S. Citizen Located within commuting distance of Northern Virginia 1-2+ years of hands-on recruiting experience in. Demonstrated success exceeding recruiting or sales targets Strong phone presence and written communication skills Proven ability to work independently and manage time without oversight Solid understanding of technical IT roles and terminology Clear evidence of creative sourcing capability data mining and original sourcing strategies

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support. Opening Solvere One has an open position for a Help Desk Technician, Tier 2, to provide support from our Dulles, Virginia headquarters. The duties of the position include fielding incidents via phone and email escalated from Tier 1 technicians. Help Desk Technician Tier 2 is responsible for resolving all tier 2 issues and passing all other requests on to Tier 3 technicians. Employees will be expected to remotely interact with clients daily in various capacities. Professionalism and courteousness are required. Excellent verbal and written communication skills are also required. Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the organization's well-being while operating in a fast-paced environment. This role reports to the Service Delivery Manager. Position Requirements: Examples of essential duties are interpreted as being descriptive and not restrictive. • Identifies, diagnoses, and resolves Tier 2 incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users., • Provides one-on-one end-user problem resolution over the phone for company-approved Personal Computer (PC) software., • Delivers, tags, set up, and assists in configuring end-user PC desktop hardware, software, and peripherals., • Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and third-party application problems., • Coordinates timely repair of PC equipment covered by third-party vendor maintenance agreements., • Performs minor desktop hardware repair for PC equipment and peripherals not covered by third-party vendor maintenance agreements., • Create detailed technical documentation for resolutions of issues., • Enters and tracks all time and keeps all documentation up to date in PSA Platform in real time., • Microsoft Windows Desktop OS installation and support, • Apple / Mac Desktop OS installation and support, • Microsoft Office 365 administration and support, • Google Workspace administration and support, • iPhone / Android troubleshooting, • ConnectWise Manage, • ConnectWise Automate, • IT Glue Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc. Powered by JazzHR 2RSkdZPUVd