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Overview IPOC Specialist Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace. The part-time IPOC Specialist provides superior customer service in support of customer requests, supporting high-visibility customers and partners with VTC and telecommunications services, located in Springfield, VA. Responsibilities • Provide daily status reports and graphical reporting aids completed and modified to meet department needs., • Keep track of system progress in detailed reports, and email reports to appropriate leadership for review and status update., • Assist in providing technical assistance and support related to computer systems, hardware, or software., • Assist in responding to queries, run diagnostic programs, isolate problems, and determine and implement solutions., • Respond to email or chat messages for customers seeking help., • Walk customers through problem-solving processes., • Run diagnostic programs to resolve problems., • Follow up with customers to ensure issue(s) were resolved., • Gain feedback from customers about system usage., • Run reports to determine malfunctions that continue to occur., • Create a ticket in the approved incident management system for all support calls received or route user support calls to the appropriate IT Help Desk., • Utilize Attempt First Call Resolution (FCR) for all requests received., • Provide first contact account resets, unlocking, troubleshooting, and security issue/error resolution., • Bachelor’s Degree OR, • Associate's Degree OR, • High School Diploma and 1+ years of Information Technology experience OR, • 3+ years of Military experience OR, • 1+ years of experience in a government agency work environment, • Relevant experience with the following:, • Operational experience with ServiceNow, • Experience within the Intelligence Community, • Exhibit excellent customer service, organizational, and time management skills, • Ability to obtain DoD 8140 (formerly 8570.01-M) IAT Level I: A+ CE, CCNA-Security, CND, Network+ CE, SSCP, within 6 months of hire, • TS/SCI clearance required with the ability to obtain CI Poly clearance. Preferred Qualifications: • Master’s Degree, • Active CompTIA Security + Certification Knowledge, Skills, and Abilities: • Ability to work Saturday and Sunday, second shift (1400 to 2200). The candidate should be flexible to occasionally cover the morning shift (06:00 to 1400) on Saturday and Sunday when the morning agent is on PTO., • Ability to work independently and yet be effective within a team setting, • Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment, • Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals, • Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others., • Excellent skills in Microsoft Word, Excel, and other Office applications, • Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues., • Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired., • Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it. How you’ll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS’s culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega’s impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor - LinkedIn - Facebook - #Chenega Agile Real Time Solutions, LLC

Overview Senior Geospatial Engineer Vienna, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace. The Senior Geospatial Engineer supports mission-critical Intelligence Community and Department of Defense projects by designing, analyzing, and supporting geospatial data, systems, and workflows. This role leverages GIS expertise and Esri technologies to deliver high-quality geospatial products, analysis, and user support in a collaborative, fast-paced environment. Responsibilities • Collect, analyze, validate, and manage geospatial data using GIS, remote sensing, and GPS tools, • Design, build, maintain, and test geospatial databases and enterprise geodatabases, • Perform spatial analysis and GIS processing using ArcGIS and related Esri products, • Develop and maintain automated workflows and scripts using Python and SQL, • Produce maps, web maps, and visualizations to support analysis and decision making, • Integrate geospatial data with other datasets to generate actionable insights, • Provide technical support and troubleshooting for GIS users and systems, • Support data automation, migration, and database development efforts, • Coordinate tasks with project and technical managers, • Document processes, results, and customer interactions, • Bachelor’s degree in geography, GIS, geospatial engineering, computer science, or related field (master’s preferred), • 5+ years of professional experience using GIS technologies, • Experience with spatial analysis, GIS workflows, and database development, • Active or Current (within two years of active) Top Secret Security Clearance with SCI eligibility Preferred Qualifications: • Experience in technical support or customer-facing GIS roles, • Experience with data conversion or migration, • Knowledge of Linux and UNIX environments, • Familiarity with web mapping and remote sensing tools, • Proficiency in Python scripting and SQL, • GIS certifications Knowledge, Skills, and Abilities: • Ability to work independently and yet be effective within a team setting, • Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment, • Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals, • Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others., • Excellent skills in Microsoft Word, Excel, and other Office applications, • Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues., • Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired., • Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it, • Knowledge of Windows environments, • Proficiency with Esri products (ArcGIS Desktop, Enterprise, and Online), • Working knowledge of relational databases (Oracle, SQL Server, PostgreSQL), • Strong analytical, problem-solving, and communication skills, • Ability to manage priorities and work effectively in a team environment How you’ll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS’s culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega’s impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor - LinkedIn - Facebook - #Chenega Agile Real Time Solutions, LLC

We're currently only considering applications from candidates within the country.Our company has been on a winning streak, securing the Top Company Culture award from Entrepreneur Magazine for two consecutive years.Our employee ratings on Glassdoor and Indeed are stellar, and we've earned recognitio