Help desk jobs in Louisville, Kentucky - Page 2Create job alerts

Job DescriptionFBT Gibbons is currently seeking a full-time Technical and Desktop Support Specialist to join our Louisville Office. This role provides second-tier help desk support, assists with equipment setup, and helps ensure a seamless experience for internal clients. Key Responsibilities: • Work closely with members of the Applications and Support teams to effectively resolve technical issues., • Provide second-tier help desk support via phone, desk side and remote assistance., • Set up hardware, printers, telephones and peripherals to ensure seamless operation., • Track the distribution of laptops, printers, and mobile devices from the firm's loaner pools, following proper procedures to protect the firm's investment in these assets., • Assist with daily audio-visual setups and the checkout of laptops and other equipment as requested., • Provide expert telephone support to internal clients, troubleshooting a variety of software, hardware and network issues until resolution or escalation., • Log internal client calls, maintain records and capture final solutions in the firm's online ticketing system., • Route calls to the appropriate group for resolution in accordance with established escalation procedures and provide status updates to internal clients throughout the life of an incident., • Assist with familiarizing employees with the firm’s computer systems, software, and phone system., • Associate degree or equivalent from two-year college or technical school, or equivalent combination of education and experience., • Minimum of two years of relevant technical and desktop support experience required. Experience supporting technology in a law firm environment is preferred., • Candidate should have knowledge of Windows 10, Microsoft Office 365, and be familiar with or attend training on other required applications., • Ability to lift up to 50 pounds individually, and the ability to crawl under a desk in order to service computers., • Ability to work on call-support on a designated weekends throughout the year. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be authorized to work in the United States without current or future employer sponsorship. FBT Gibbons does not provide visa sponsorship for this position. FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status. #LI-onsite

Job DescriptionThe Help Desk Technician should be able to diagnose and resolve challenging problems quickly. You should be well-versed in all aspects of computer systems configuration and maintenance. Your goal will be to ensure that our technology runs smoothly for both employees and contractors. This position will be in our Louisville, KY office with a combination of in-person and remote work.Duties/Responsibilities: • Respond to queries by phone, email, in person, instant message, or through our ticketing system, • Offer technical assistance relating to the delivery, configuration, set up, and maintenance of Windows and macOS computers, • Provide training to staff members on technology issues, • Troubleshoot software, hardware, and network-related issues, • Repair and maintain computer hardware, such as laptops, desktops, and other computer peripherals (monitors, headsets, keyboards, etc…), • Document all work performed in our ticketing system and update our internal knowledge base, • Take part in regular meetings and projects, • Participate in a weekly on-call rotation, • Collaborate with other Infrastructure support teams to assist with system and security audits and vulnerability remediation, • Perform other job-related tasks as assignedRequired Skills/Abilities:, • Excellent verbal and written communication skills, • Proficient in writing and working with technical writing documentation tools, • Ability to work both individually and in teams, in a dynamic and ever-changing environment, • High capacity for learning new technologiesEducation/Experience:, • Required:, • Associate degree in a computer science-related field or equivalent work experience, • Knowledge of network technologies and concepts, • Preferred:, • Google Workspace/Office 365 experience, • Active Directory experience, • IT-related certifications

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer 401(k) match and other perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Louisville, KY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position OverviewThe Distribution Assistant plays an integral role in making sure we provide exceptional service to our clients by accurately preparing and packaging payroll checks for delivery. Once a payroll has been processed it is the responsibility of the distribution team to ensure that over two million payroll checks per month are accurately packaged and picked up by the courier service. The distribution team prints, inserts, and packs payroll checks shipping to clients based on their needs. Location: 3600 Chamberlain Lane, Suite 148 Pay: $18/hr Schedule: Monday - Wednesday, 12:30 AM - 8:30 PM EST Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Accurately match each order’s checks/vouchers and ensure printing and packing instructions are followed., • Review and sign off all pack out sheets for approval indicating appropriate processes were followed., • Perform weekly inventory to ensure appropriate stocking of supplies., • Safely operate and troubleshoot printers, sealers, and inserting equipment., • Perform operator maintenance and minor repairs to printing and finishing equipment., • Act as keyholder to open and close distribution center. (If needed), • Interact directly with outside technicians for more advanced equipment repair as necessary. Make service calls as needed for critical equipment repairs., • Assist with inventory control by conducting weekly inventory counts., • Department equipment and procedural SME’s providing feedback to management, assist with training new hires, and keep training material up to date., • Respond and send e-mails related to CRM inquiries for any quality defects, tracking queries, delivery issue(s) and can remediate the issue and follow-up accordingly to determine root cause., • Timely and proactively follow-up on client requests for resolution., • Assist with the printing and preparation of advanced Tax Distribution work. (If needed), • Research and maintain key intradepartmental documentation., • Responsible in assisting nightly audit for accuracy and take corrective action on identifiable issues along with sending the tracking files in a timely manner., • Responsible for communication with shipping couriers as needed., • Provide feedback during team huddles and 1-1 meetings., • Available to work a fixed schedule, Part-time 3 days a week 8+ hours per day at the direction of the Manager and Full-time up to at least 5 days/40 hours per week., • Responsible for partnering with the Tax Distribution team to ensure mailing of timely payments to various state/local tax agencies, providing exceptional service to clients by accurately preparing and packaging agency checks for delivery., • Work overtime as needed, especially during year-end., • Experience in packing, mail room or distribution environment desirable., • High School or GED equivalent preferred., • Must have 6 months of experience working at a PCTY Distribution center. (if transitioning from Part-time to Full-time., • Strong attention to detail required, • Mobility is required to stand for long periods, sitting, walking, and bending., • Ability to regularly lift, hold and carry objects weighing up to 30 pounds., • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. Requirements:

Job DescriptionJob Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. · Navigational skills to read a map, locate addresses within designated delivery area. · Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. · Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. · Far vision and night vision for driving. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Qualifications PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Driving Specific Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers. Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Does this sound like you? • You want to learn and grow in a new career path that will reward you financially and internally, • You can do anything you set your mind to, with the right training and support, • You set goals and do what it takes to achieve them, • You genuinely care about others and want to make a difference, • You work well independently; self-motivation is one of your greatest strengths, • You want to continue learning and growing as a professional, • You make a good first impression and naturally build positive relationships Position Description: We will teach you how to connect with business owners and key decision-makers at local businesses through in-person meetings. You will find that one of the amazing things about our coverage is that it can benefit ANYONE – individuals, small businesses, and huge corporations. The sky is the limit in terms of who you want to work with. There is no requirement to go through payroll, and there is no minimum group size. We have industry-leading products, which is why we are an exclusive agency of the fastest-growing voluntary benefits company in the nation. As early as 3 months into your career, you will have the opportunity to step into a leadership role. • Experience is NOT required. We have superb training and ongoing professional development, focused on growing your referral-based clientele base. We also assist with the licensure process (3-10 days to study and pass the state exam) and offer full reimbursement for licensure expenses ($200-300)., • Meet and build relationships with business owners, their employees, and other community members to offer them our industry-leading financial protection. We have an A+ rating with the BBB and AM Best., • Utilize the business tools provided to you to help grow your clientele base, including our custom-built CRM system., • Demonstrate empathy and 5-star customer service., • You must be willing to be out in the community, not behind a desk. This is not a phone or computer-based position., • You take initiative and have natural relationship-building skills; you like people, and people like you!, • You take initiative on a daily basis and are usually the hardest worker in the room, • You are self-disciplined and able to work independently, • You have a positive attitude and enjoy challenges, • You are seeking a position with unlimited growth potential, • You are coachable and willing to learn from a proven process & business model, • You are confident and comfortable making new contacts, • $60,000 - $90,000+ first year potential and $120-160k within 3 years, • A clear path for quick advancement within your control (within your first 3 months), not based on politics, • Cash Bonuses ($250 - $3,000 per month), • Stock Bonuses ($2,000 per quarter), • Top-tier training and professional development, including a minimum of 5 days of 1-on-1 field training in your area. Initial training is efficient and effective, leading to a fast start for new agents. Additional professional development opportunities are available weekly, monthly, and quarterly at no cost to the agent, • Flexible full-time schedule; you choose your hours - NO EVENINGS OR WEEKENDS required, • Recognition, awards, and incentives for achievements, • Vested renewal income (vesting begins after 2 years and builds to 100% vested after 5), • Company-paid international travel opportunities

Our client is seeking an IT Help Desk to join their team! This position is located in Louisville, Kentucky.

Job Title: IT Help Desk Location: Louisville, KY Overview: The position is responsible for providing first level support and troubleshooting for every client manager and team member.

Insight Global is looking for a Help desk representative to work on-site for the Presbyterian Church Foundation in Jeffersonville, Indiana.