Contingent Labor MSP Program Specialist - SOW Management
1 day ago
Englewood
About Workspend Workspend is a leading global provider of contingent workforce and total talent management solutions serving Fortune 500 and Global 2000 clients. As one of the fastest-growing companies in the workforce solutions industry, we support over 40 global clients in managing their temporary workforce programs. We are an innovation-driven organization leveraging advanced technologies and data-driven strategies to transform and disrupt the workforce management industry. Position Overview The SOW MSP Specialist / Services Procurement Consultant plays a critical role within our MSP programs, managing the end-to-end lifecycle of project-based and outsourced service engagements (Statement of Work – SOW). This role ensures: • Clear scope definition and deliverables, • Strong supplier governance, • Financial control and cost optimization, • Compliance with procurement and legal policies, • Visibility into services spend and performance The ideal candidate will bring experience in MSP/VMS environments and a strong understanding of services procurement, SOW governance, and supplier management. Key Responsibilities • SOW Development & Lifecycle Management, • Partner with hiring managers and stakeholders to define project scope, milestones, deliverables, and acceptance criteria., • Draft, review, and negotiate SOW agreements including pricing models and service level agreements (SLAs)., • Ensure all SOW engagements comply with procurement policies, legal standards, and client guidelines., • Manage SOW workflows within Vendor Management Systems (VMS) such as SAP Fieldglass, Beeline, Coupa, or Ariba., • Oversee amendments, change orders, and extensions., • Drive standardization and best practices across SOW processes., • Supplier & Project Governance, • Act as primary liaison between hiring managers and service providers., • Monitor supplier performance using KPIs and scorecards., • Conduct quarterly business reviews (QBRs) with suppliers and stakeholders., • Identify and mitigate delivery risks., • Ensure accountability and adherence to contractual commitments., • Support supplier onboarding and performance optimization initiatives., • Financial Oversight & Spend Management, • Validate milestone completion prior to payment approval., • Audit invoices for accuracy and resolve discrepancies., • Analyze rate structures and benchmark against market standards., • Identify cost optimization opportunities and negotiate savings., • Track total program spend against budgets and forecasts., • Provide reporting and insights to stakeholders., • Operational Compliance & Risk Mitigation, • Support onboarding and offboarding of service provider personnel., • Ensure appropriate worker classification to mitigate co-employment risks., • Monitor compliance with tenure and regulatory requirements (as applicable)., • Provide training and guidance to stakeholders on SOW governance and VMS tools. Required Qualifications • Experience: 3–5 years in MSP, VMS operations, procurement, or services procurement with strong exposure to SOW-based engagements., • VMS Expertise: Hands-on experience with tools such as SAP Fieldglass, Beeline, Coupa, or Ariba., • Contract & Negotiation Skills: Demonstrated experience negotiating pricing and SOW terms., • Analytical Skills: Strong Excel proficiency and ability to analyze spend data and generate performance insights., • Communication Skills: Excellent written and verbal communication; able to engage effectively with stakeholders at all levels., • Education: Bachelor's degree in Procurement, Business Administration, Supply Chain, or related field (preferred). Preferred Qualifications • Experience supporting Fortune 500/Global 2000 clients, • Knowledge of services procurement best practices, • Understanding of co-employment and contingent workforce compliance, • Experience working in global or multi-region programs Key Performance Indicators (KPIs) • Percentage of SOW engagements managed within VMS, • Cost savings achieved through negotiation and optimization, • Milestone adherence and on-time project completion rate, • Supplier performance and compliance scores, • Stakeholder satisfaction ratings Why Join Workspend? • Fast-growing, innovation-driven organization, • Exposure to global enterprise clients, • Opportunity to shape and scale modern SOW governance frameworks, • Collaborative and high-performance environment, • Career growth within a rapidly expanding workforce solutions company