Personal Shopper Associate, Full Time - Aventura
4 days ago
Miami
About • Day-1 Medical, Dental, Vision Benefits for eligible colleagues, • Competitive Pay, • Paid Time Off, • Flexible Holiday Time-Off & Flexible Scheduling, • Instant access to earned wages with PayActiv, • Enhanced benefits: pet, home & auto insurance & more, • 401(k) plan options available, • Bonus earning opportunities, • Growth potential opportunities Job Overview Bloomingdale's is seeking a polished, proactive, and highly organized Assistant to support our Personal Shoppers in delivering a best-in-class luxury client experience. Serving as both an operational backbone and a client-facing ambassador, this role ensures seamless service across in-store, digital, and event touchpoints. The Assistant will manage logistics, liaise with luxury vendors, and support high-profile appointments while maintaining the highest standards of professionalism, discretion, and client care. With strong organizational skills, digital fluency, and a passion for luxury service, this role is critical to creating personalized, memorable shopping experiences that strengthen client relationships and drive business results. Essential Functions • Provide attentive, professional service to clients, with utmost discretion and confidentiality., • Deliver a seamless omni-channel shopping experience across digital and physical platforms., • Maintain detailed client notes, preferences, and communications., • Partner with luxury vendors and concession partners to secure product access, exclusive offerings, and preferred service., • Support in-store appointments and events, including preparing fitting rooms, pulling merchandise, and managing client services., • Represent the Personal Shopper in-store, coordinating logistics and communication across all client engagements., • Uphold Bloomingdale's outstanding presentation standards and assist with selling support tasks as needed., • High School Diploma or equivalent required - Bachelor's degree preferred., • 1-2 years of relevant retail, luxury, hospitality, or client service experience; prior experience supporting a high-performing professional preferred., • Strong interpersonal and communication skills with a polished, professional presence., • Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment., • Digital and social media fluency (Instagram, TikTok, Meta, Canva, Adobe Suite)., • Resourceful, proactive, and comfortable working independently while upholding brand standards., • Ability to maintain confidentiality when working with VIP clients., • Team-oriented with a growth mindset and openness to feedback., • May involve prolonged periods of standing/walking when in-store, • May involve reaching, crouching, kneeling, stooping, and color vision, • Frequent use of computers and mobile technology, • Must be able to lift/move up to 25 lbs. as needed for events, appointments, or product handling This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment. STORES00