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Additional InformationHousekeeping Job Number25154655 Job CategoryHousekeeping & Laundry LocationThe Ritz-Carlton Key Biscayne Miami, 455 Grand Bay Drive, Miami, Florida, United States, 33149___ ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Description JOB SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets in guest rooms and hallway. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS)., • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Complete appropriate safety training and certifications to perform work tasks., • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)., • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines., • Protect the privacy and security of guests and coworkers., • Follow company and department policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Maintain confidentiality of proprietary materials and information., • Address guests' service needs in a professional, positive, and timely manner., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Thank guests with genuine appreciation and provide a fond farewell. CRITICAL COMPETENCIES Interpersonal Skills • Customer Service Orientation, • Team Work, • Safety Orientation, • Presentation, • Dependability, • Integrity, • Positive Demeanor CANDIDATE PROFILE Education No high school diploma/No G.E.D. equivalent Related Work Experience No related work experience is required Supervisory Experience No supervisory experience is required Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. This job description provides a general summary of the position from time to time the duties and responsibilities of this position may be amended, corrected or added to at the discretion of the Administration /Management. The hotel business functions seven days a week, 24 hours a day, all associates must realize this fact and be aware that at times it may be necessary to move associates from their accustomed shifts according to business demands. In addition, it is understood that the levels of business determine the amount of hours that are scheduled. I have read and agreed to the terms specified in this job description for the position I presently hold. A signed copy of this description will be kept in my personal record. I further understand that this job description may be revised at any time and that I will be provided with a revised copy.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly Schedule: Full-Time Position Type: N-Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • …and much more! JOB SUMMARY On a day-to-day basis, the Dock Master will support the day-to-day operations of the loss prevention department to ensure the safety of the loading dock and secure delivery and receipt of all goods and materials; The Dock Master position: Receive incoming requests (phone, email or in person) for service regarding the loading dock; Coordinate entrance and egress of all delivery vehicles to and from NE 3rd St; Coordinate the delivery all goods and services to tenants in a timely manner; and Create and maintain a detailed log of all vehicle, and contractor personnel entering and exiting the building. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS, or administer first aid/CPR as required. Call for assistance using proper code responses. Provide proper paperwork to employees. Receive and assist with deliveries using receiving reports. Verify and track received inventory and complete inventory reports and logs. Secure the receiving room and its contents, ensuring the safekeeping of packages. Follow all national, state, and local hazardous material shipping guidelines and regulations. Communicate with tenants regarding received packages. Communicate with proper management regarding any loss or damage to packages. Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. JW Marriott Marquis Miami’s foundation is its commitment to genuine hospitality — a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities in which its hotels operate. By doing so, JW Marriott Marquis Miami strives to become the industry leader in delivering the true meaning of hospitality. This has resulted in consistent, superior financial performance as well as repeated recognition from industry and community leaders. The company has amassed numerous awards for a variety of efforts from energy conservation to product development to associate recognition and business results. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job DescriptionBoulud Sud Miami's foundation is its commitment to genuine hospitality — a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities in which its hotels operate. By doing so, Boulud Sud Miami strives to become the industry leader in delivering the true meaning of hospitality. This has resulted in consistent, superior financial performance as well as repeated recognition from industry and community leaders. The company has amassed numerous awards for a variety of efforts from energy conservation to product development to associate recognition and business results. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability Location: Boulud Sud Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly Schedule: Full-Time Position Type: N-Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • …and much more! Job Summary The Busser is responsible for preparing the dining room for service, table maintenance, and contributing to the general flow of the restaurant. The Busser is the backbone that keeps the restaurant working by performing behind-the-scene duties such as polishing glassware and cutlery, preparing the bread station, and setting up and maintaining the coffee station during service tasks. He/She should have the ability to provide the highest standard of service, superior communication and interpersonal skills, exceptional organizational skills, and the ability to handle a high-volume environment. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. SOCIAL MEDIA SITES Marriott Careers: Boulud Sud Miami Website: Instagram: Facebook: Twitter: Maps:

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly JOB SUMMARYThe Red Coat oversees the day-to-day operations of Event Service. Leads Event Service Staff and acts as a liaison between Banquets, Sales, Event Service, and customer to ensure consistent, high level service throughout hotel events. Promotes consistency by executing events based on Catering/Event Service/Food and Beverage standard operating procedures (SOPs). The position ensures the Red Coat Program is in place and adhered to by all Event Service Managers. In addition, the Event Service Manager recognizes opportunities to up-sell and suggests enhancements to create outstanding events CANDIDATE PROFILE • Ability to use standard software applications and hotel systems • Effective decision making skills• Effective influence skills• Strong problem-solving skills• Good presentation and platform skills• Good training/facilitator skills• Knowledge of purchasing, inventory controls, supplies, and equipment• Ability to effectively manage labor productivity• Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA) Education or Certification• High School Diploma or equivalent required; Bachelor’s Degree preferred Our Mission We provide genuine hospitality by inspiring solid relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description Location: JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA Belong • Be a part of an inclusive environment, • Be your authentic self, • Be a part of something bigger than you, • Be a part of a community far beyond our walls You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you. Compensation: Salary Schedule: Full-Time Position Type: Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart JOB SPECIFIC TASKS • Interacts with guests to obtain feedback on product quality and service levels., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Ensures all associates have proper supplies, equipment and uniforms., • Empowers associates to provide excellent customer service within guidelines., • Handles associate questions and concerns., • Handles guest problems and complaints, seeking assistance from supervisor as necessary., • Monitors associates to ensure performance expectations are met., • Provides feedback to associates based on observation of service behaviors., • Strives to improve service performance., • Sets a positive example for guest relations., • Assists in the review of comment cards and guest satisfaction results with associates., • Supervises daily shift operations., • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager., • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels., • Meets and greets guests., • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results., • Ensures compliance with all restaurant policies, standards and procedures., • Monitors alcohol beverage service in compliance with local laws., • Manages to achieve or exceed budgeted goals., • Supervises on-going training initiatives., • Performs all duties of restaurant associates and related departments as necessary., • Opens and closes restaurant shifts., • Uses all available on the job training tools for associates., • Communicates performance expectations in accordance with job descriptions for each position., • Coaches and counsels associates regarding performance on an on-going basis. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description Location: JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA Belong • Be a part of an inclusive environment, • Be your authentic self, • Be a part of something bigger than you, • Be a part of a community far beyond our walls You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you. Compensation: Salary Schedule: Full-Time Position Type: Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart JOB SPECIFIC TASKS The following are specific responsibilities and contributions critical to the successful performance of the position: Banquet Operations • Manages departmental inventories and assets including par levels and maintenance of equipment., • Orders supplies for the department, e.g., china, glass, silver, buffet presentations, props, and other service equipment needs, • Uses banquet beverage “Use” records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor., • Conducts monthly department meetings with the Banquet captains and associates., • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation., • Schedules banquet service staff to forecast and service standards, while maximizing profits., • Maintains attendance log for banquet associates., • Maintains and enforces established sanitation levels., • Adheres to and reinforces all standards, policies, and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.)., • Sets a positive example for guest relations., • Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints., • Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters., • Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance., • Reviews comment cards and guest satisfaction results with associates. Participates in the development and implementation of corrective action plans., • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement., • Ensures associate awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores., • Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction., • Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

The Ritz-Carlton Key Biscayne Miami, 455 Grand Bay Drive, Miami, Florida, United States, 33149.Respond and attend to guest repair requests.Communicate with guests/customers to resolve maintenance issues with little to no supervision.Perform preventive maintenance on tools and equipment, including cl

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.

The%20Ritz-Carlton%20Key%20Biscayne%20Miami%2C%20455%20Grand%20Bay%20Drive%2C%20Miami%2C%20Florida%2C%20United%20States%2C%2033149) Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Our Utility Cleaners play an important role in support of a number of vital hotel

Job Description Front Desk Agent (Flexible AM/PM shifts) SpringHill Suites Miami DT-Medical Center (Marriott) Position Overview: As a Front Desk Agent, you will be the first point of contact for our guests. Your primary responsibility will be to ensure a seamless check-in and check-out experience while providing exceptional customer service. You will play a vital role in representing our hotel, addressing guest inquiries, and handling various administrative tasks. Key Responsibilities: • Greet guests upon arrival with a warm and friendly demeanor., • Check guests in and out efficiently and accurately using the hotel's Property Management System (PMS)., • Handle and resolve guest inquiries, concerns, and complaints promptly and professionally., • Provide information about the hotel, its amenities, and the surrounding area to enhance the guest experience., • Process reservations, cancellations, and modifications in accordance with hotel policies., • Manage cash handling, including processing payments and maintaining accurate cash drawer balances., • Coordinate with housekeeping and maintenance to ensure rooms are ready for check-in and handle any issues that arise during a guest's stay., • Maintain the front desk area and ensure it is organized and welcoming., • Uphold hotel standards for hygiene, safety, and security at all times., • Assist with administrative tasks such as filing and reporting as needed., • Collaborate with team members to enhance guest satisfaction and achieve departmental goals. Qualifications: • High school diploma or equivalent; additional education in hospitality or a related field is a plus., • Previous experience in a hotel front desk or customer service role preferred., • Strong interpersonal and communication skills to interact positively with guests and team members., • Proficient in computer systems; experience with hotel PMS is an advantage., • Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail., • Excellent problem-solving skills and a proactive approach to guest service., • Flexibility to work varying shifts, including evenings, weekends, and holidays. What We Offer: • Competitive salary and benefits package, including health insurance, paid time off, and retirement plans., • Opportunities for career growth and development within the hotel., • A positive and supportive work environment., • Employee discounts on hotel stays and dining. How to Apply: If you are passionate about hospitality and enjoy creating memorable experiences for guests, we would love to hear from you! SpringHill Suites Miami DT- Medical Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Schedule: Full-Time Position Type: N-Management Benefits Health Insurance Dental and Vision Paid Time Off 401K Parking and Metro Reimbursement Travel Perks and Benefits Recognition and Rewards Growth Opportunities Holiday pay Free Meals Free uniforms Free life insurance Free short-term disability …and much more! JOB SUMMARY Serves as the hotel Manager on Duty and oversees all hotel operations, ensuring that the highest levels of hospitality and service are provided during the overnight shift. Represents hotel management in resolving any guest or hotel related situation. Personally assists in resolving any issues and completing tasks. Job Specific Tasks • Ensures all associates are in proper uniform and are properly groomed (grooming standards in associate handbook)., • Ensures associates are working in a safe environment., • Ensures all associates are trained on specific aspects of their job and are aware of all resources to assist them in problem solving., • Ensures all associates are adhering to proper cash handling procedures and monitors overage/shortages., • Ensures all guests feel welcome, and are getting the best service possible., • Reviews rate variance report in order to manage rates., • Handles all maintenance problems that occur in the evening., • Monitors and ensures compliance with all Guidelines to Operations., • Ensures guest tracking scores (90% or better) and associate opinion survey goals are achieved., • Promotes participation in hotel safety-related programs., • Monitors associate attendance and records absences/tardiness., • Promotes teamwork and associate morale., • Keeps associates informed regarding new operational procedures, standards, or programs., • Assists supervisors in handling associate performance issues (e.g., performance reviews, counseling, and recommendations)., • Ensures all associates have complete knowledge of emergency procedures., • Ensures constant communication takes place between associates, supervisors and management., • Ensures preparation is completed for arrivals and that desk staff is using express check-in for all guests., • Ensures that there is enough change in all cash drawers., • Ensures all associates take their breaks., • Covers desk until breaks are completed., • Assists houseman in delivering goods and services to guests., • Ensures auditor is briefed on all vital information., • Assists operations manager in processing associate payroll weekly., • Manages associate hours., • Provides orientation for new associates and ensures all information is entered into computer., • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. JW Marriott Marquis Miami's foundation is its commitment to genuine hospitality — a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities in which its hotels operate. By doing so, JW Marriott Marquis Miami strives to become the industry leader in delivering the true meaning of hospitality. This has resulted in consistent, superior financial performance as well as repeated recognition from industry and community leaders. The company has amassed numerous awards for a variety of efforts from energy conservation to product development to associate recognition and business results. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

In joining JW Marriott, you join a portfolio of brands with Marriott International. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway c

The Ritz-Carlton Key Biscayne Miami, 455 Grand Bay Drive, Miami, Florida, United States, 33149VIEW ON MAP ().Perform general office duties to support Sales & Marketing (e.Prepare sales-related documents throughout the sales process (e.Promote awareness of brand image internally and externally.Gather

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Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Develop and maintain positive working relationships with others, and support team to reach common goals. As part of our team, you will learn and exemplify the Gold Standards,

Our Event Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking bars and action stations, or anything in between, the Event Support Expert plays a key r

Marriott Hotels - JobID: 4B1D065A4EA00B52FF5B4B95795C19EB [Room Attendant / Cleaner] As a Housekeeper at Marriott Hotels, you'll: Clean guest rooms and public areas according to hotel standards; Stock and maintain housekeeping carts; Ensure all amenities are replenished in rooms; Report any maintena

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Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move a

Additional Information Job Number 25155425 Job Category Food and Beverage & Culinary Location The Ritz-Carlton Key Biscayne Miami, 455 Grand Bay Drive, Miami, Florida, United States, 33149 VIEW ON MAP (

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Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the food and beverage, culinary, or related professional area. Supervises daily Food and Beverage (F&B) shift operation and ensures compliance with all F&B policies

Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policie

Courtyard by Marriott - JobID: 168CFAE09A8FE8601BF9D29BA052D576 [Kitchen Staff / Grill Cook / Line Cook] As a Cook at Courtyard by Marriott, you'll: Prepare and cook a variety of dishes according to recipes and standards; Ensure food quality and presentation meets the hotel's guidelines; Maintain cl

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Must possess excellent negotiating and sales skills. Must possess a minimum of two years telephone sales experience.

Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move a

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Courtyard by Marriott Miami Airport West/Doral, 3929 NW 79th Avenue, Miami, Florida, United States, 33166VIEW ON MAP ( and attend to gue

Additional Information Job Number 25155426 Job Category Food and Beverage & Culinary Location The Ritz-Carlton Key Biscayne Miami, 455 Grand Bay Drive, Miami, Florida, United States, 33149 VIEW ON MAP (

Two years of sales experience required. Interpersonal Skills: Customer Service Orientation, Teamwork, Sales, Negotiation.

Job Description Night Auditor (Hotel- Experience) SpringHill Miami DT/Medical center (Marriott) Full Time Job Summary: We are seeking a detail-oriented and customer-focused Night Auditor to join our team at [Hotel Name]. The Night Auditor plays a crucial role in ensuring smooth overnight operations while providing exceptional guest service. This position involves financial reporting, handling reservations, and assisting guests during the night shift. If you thrive in a fast-paced environment and have a passion for hospitality, we want to hear from you! ---Key Responsibilities:- Financial Reconciliation: Perform nightly financial audits, ensuring all transactions are accurately recorded. Prepare daily financial reports and summaries for management review. Guest Services: Provide excellent customer service to guests, addressing inquiries, resolving issues, and processing check-ins and check-outs efficiently. Reservation Management: Manage and update reservations, ensuring proper communication with guests regarding their bookings and special requests. Cash Handling: Maintain accurate cash drawers and complete end-of-day reports, including processing credit card transactions and securing cash deposits. Communication: Collaborate with other departments to ensure seamless operations throughout the hotel. Communicate any important issues or guest requests to morning staff. Maintenance and Safety Checks: Conduct regular checks of hotel premises for safety and cleanliness, reporting any maintenance issues promptly. Record Keeping: Maintain accurate logs and records of daily activities, incidents, and guest inquiries during the night shift. Security Monitoring: Monitor hotel security systems and respond to emergencies following established procedures. Qualifications: • Competitive salary and overtime pay., • Comprehensive health benefits (medical, dental, vision)., • Paid time off and holiday pay., • Employee discounts on hotel accommodations and services., • Opportunities for professional development and career advancement. SpringHill Medical Center is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

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Job Purpose: Assist in the organization and clerical duties of the Sales Office by functioning as the central contact for information specific to this department. Maintain an accurate and easy-to-use filing system for storing sales documents. Develop professional sales presentation materials, with g

Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

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Marriott Hotels - JobID: 89BE296D92355E1B8A0DD4549A66770A [Room Attendant / Cleaner] As a Housekeeper at Marriott Hotels, you'll: Clean guest rooms and public areas according to hotel standards; Stock and maintain housekeeping carts; Ensure all amenities are replenished in rooms; Report any maintena

Assists in managing the execution of all operations in the rooms area departments (e. Managing Property Rooms Operations Function(s). Assists in managing the execution of all operations in the rooms area departments (e.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly Schedule: Full-Time Position Type: N-Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • …and much more! JOB SUMMARY Supervise and coordinate activities of cooks and workers. Determine how food should be presented andcreate decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and Out-of-stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety programs and food products. Ensure the food items’ quality and notify the manager if a product does not meet specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company safety and security policies and procedures, report maintenance needs, accidents, injuries, and unsafe work conditions to the manager, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support the team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects. Our Mission We provide genuine hospitality by inspiring solid relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click ___ for important notices that may be applicable to you. For more information about our privacy policy, please click ___. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15.00. Work Schedule: The work schedule for this position can include AM/PM/Overnight and Weekends with a chance at becoming a full time associate. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: • High school diploma or general education degree (GED) Required Licensure, Certification, etc.: • Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: • One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: • Knowledge of principles and processes for providing customer and personal services. Skills: • Ability to read and write standard English language, • Ability to read and comprehend simple instructions, short correspondence and memos, • Ability to write simple correspondence, • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization, • Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money, • Ability to understand 24 hour and military time systems, • Ability to understand rates applicable to time passed, • Ability to operate a manual transmission is highly desirable, • Perform parallel parking SCOPE Authority to Act: • Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: • The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Job Description A joint venture between Superlogic, ONE Company, and Starboard, Bookit.com is revolutionizing the travel and rewards industry as the next-generation “super app” offering consumers unprecedented value on luxury travel, unforgettable VIP experiences, and premium retail goods. Customers save up to 70% when booking on our platform, earning universal rewards points that can be spent with over two million brand partners. Envisioned as a “next-gen Expedia” for crypto users, Bookit supports customer transactions in more than 3,000 cryptocurrencies as well as debit/credit cards and brand rewards points. Our technology infrastructure transforms the future of payments. Learn more at Bookit.com The Role The Director of Content Marketing is a dynamic, mid-level leader who designs and executes innovative marketing strategies utilizing Bookit.com’s travel and experience packages to drive customer growth and revenue. This role combines deep travel content expertise with online marketing savvy. You are responsible for identifying the top travel deals on the Bookit platform, crafting compelling content and packages that drive existing member bookings and purchases, as well as increasing website traffic and new membership sign ups. The ideal candidate has proven travel content writing and marketing experience and the creative acumen necessary to know what works and what doesn't in the highly competitive travel and experiential industries. This is your opportunity to help shape category-defining products at the intersection of travel, entertainment, and loyalty. Responsibilities • “Own” the travel, experience, and retail inventory on Bookit.com – analyzing it to create compelling packages and stories that propel Bookit to 1MM unique users., • Create high-quality, purposeful content to establish domain authority and brand awareness; power conversion funnel via newsletters and site content. Identify high-performing deals and knowing intuitively what resonates with travelers versus what falls flat; know when to feature what deals based on market demand and conversion potential., • Apply deep understanding of travel consumer behavior to optimize deal packaging and positioning for maximum impact on target customers., • Develop and own the end-to-end content marketing strategy aligned with business goals and brand voice; manage the content calendar and oversee content production across blogs, landing pages, newsletters, videos, and social, • Work with technical teams to develop and launch newsletter; write newsletter content that converts., • Collaborate with SEO, product, PR, partnerships, and performance marketing to align messaging across channels, • Collaborate with digital marketing agency and product teams to optimize ad copy, messaging, and outreach to ensure coherent communication (across channels) of Bookit deals; contribute to the optimization of the user experience and conversion funnels throughout the customer journey and the development of campaign metrics, • Leverage Bookit's relationship with A-List celebrities and influencers to drive platform traffic and conversions., • Stay current with industry trends, emerging technologies, and best practices in travel, rewards, and e-commerce marketing – identifying growth opportunities and consumer behavior trends that inform strategic decisions, • Execute with minimal oversight, demonstrating a self-starter mentality and the ability to design and implement campaigns from concept through completion Requirements • 4-6 years experience with proven track record in travel marketing and merchandising; preferably with major online travel and e-commerce companies like Expedia, Booking.com, TripAdvisor, Marriott Bonvoy, ThePointsGuy, or similar platforms., • Proven track record of driving customer acquisition and revenue growth through integrated marketing campaigns in the travel and/or experiential industries, • Deep understanding of travel industry dynamics and what drives consumer booking behavior across hotels, cruises, experiences, and travel packages, • Strong marketing acumen with demonstrated ability to distinguish between high-performing and low-performing campaigns and deals, • "Go-getter" personality with entrepreneurial mindset suited for a fast-paced startup environment; proven ability to design, execute, and optimize marketing initiatives independently without constant direction, • Excellent communication and presentation skills with ability to influence stakeholders at all levels, • Analytical mindset with proficiency in marketing analytics tools, A/B testing, and data-driven decision making, • Experience with multi-platform social media marketing; utilization of Hubspot to manage marketing ops, • Interest in and basic understanding of cryptocurrency and blockchain technology a plus, • Bachelor's degree (or higher) in Marketing, Communications, Business, or related field;, • Competitive salary, • Health care plan (Medical, Dental & Vision), • Retirement Plan (401K), • Paid Time Off (vacation, sick, and public holidays), • Collaborative culture with industry veterans and mission-driven builders Bookit is an equal opportunity employer. We strive to create and maintain an equitable workplace where contributors of all backgrounds feel welcomed and valued. We do not discriminate against applicants or employees based on racial identity, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information. Be part of an inclusive company culture emphasizing autonomy, mastery, and purpose.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA Belong • Be a part of an inclusive environment, • Be your authentic self, • Be a part of something bigger than you, • Be a part of a community far beyond our walls You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you. Compensation: Salary Schedule: Full-Time Position Type: Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart, • …and much more! JOB SUMMARY The Group Sales Manager is responsible for proactively soliciting and booking group meetings/revenue opportunities from their assigned territory and properties. The primary intent of the position is to drive group sales from specified geographic territories for the hotel from a designated market consistent with the hotel’s positioning and quality. Researches, solicits and qualifies business opportunities. Provides client proposals, negotiates and closes business opportunities according to the hotel’s designated booking parameters. The position focuses on corporate group business but does include a mix of market segments. JOB SPECIFIC TASKS • Sales and Marketing Management: Focuses on and is responsible for building the unit’s top line revenue through the solicitation and closing of group meeting business from a designated territory. Develops and implements a sales strategy that utilizes third party resources, on-property sales resource and leverages all property sales engines to deliver results. Effectively organizes sales activities including prospecting, sales trip planning and execution, trade show participation and other available means to attract business opportunities. Works with DOS or DOSM, revenue management and operations department heads to ensure business opportunities are aligned with the overall hotel plan., • Revenue Management: In deployed markets, works with Revenue Management to align revenue opportunities with designated segment strategies for rooms, food and beverage and associated group revenues., • Guest Satisfaction: Ensures sales and marketing information provided to the Operations departments is timely, accurate and enables property to meet or exceed guest expectations, create customer loyalty and grow market share. Ensures execution of brand service strategy and applicable brand initiatives in all Sales processes and continually focuses on improving guest satisfaction., • Human Resources: Creates and sustains a work environment that embraces the brand’s culture, ensures fair and equitable treatment and associate satisfaction to enable business success., • Financial Management: Develops and manages a personal sales plan to achieve or exceed revenue goals. Sales and Marketing • Conducts targeted account research to determine potential., • Responds in a timely manner to incoming business opportunities, • Ensures business booked is within hotel parameters., • Solicits and qualifies new accounts whose profile meets hotel needs, • Proactively identifies, qualifies and solicits new group business to achieve personal and hotel revenue goals while maintaining brand integrity., • Maintains and grows business of existing accounts., • Identifies and develops new markets., • Understands competitor’s strengths and weaknesses and effectively sells against them., • Works collaboratively with on and off – property sales channels (e.g., Market Sales, Global Sales Organization) to ensure sales efforts are coordinated, complementary and not duplicative., • Effectively develops and strengthens relationships with new and existing customers to expand group sales opportunities. Examples of activities include sales calls, entertainment, FAM trips, trade shows, etc., • Proactively manages relationships with multiple contacts in assigned market accounts., • Effectively manages and develops relationships with key internal and external stakeholders., • Effectively utilizes sales resources and administrative/support staff., • Hotel Communication – Coordinates with hotels for site inspections. Updates hotels on the status of their accounts and pending business and ensures follow-through and property “buy in” on customers service needs., • Develops correspondence, manages opportunity details and proactively develops customer solutions., • Maintains accurate and up to date account data and reporting using account management system., • Processes all business correspondence within acceptable time limits. Creates proposals/contracts and other related booking documentation as required. Manages and maintains account files., • Effectively manages business opportunities and maximizes revenue., • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: Boulud Sud Miami Website: Instagram: Facebook: Twitter: Maps: JW Marriott Miami Website: Instagram: Facebook: Twitter: Maps: Marriott Miami Dadeland Website: Instagram: Facebook: Maps: Courtyard Miami Dadeland Website: Instagram: Facebook: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description JOB SUMMARY Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS)., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines., • Complete appropriate safety training and certifications to perform work tasks., • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)., • Protect the privacy and security of guests and coworkers., • Follow company and department policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Maintain confidentiality of proprietary materials and information., • Address guests' service needs in a professional, positive, and timely manner., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Assist other employees to ensure proper coverage and prompt guest service., • Thank guests with genuine appreciation and provide a fond farewell., • Reach overhead and below the knees, including bending, twisting, pulling, and stooping., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance., • Post caution signs (e.g., wet floor signs) to limit traffic when necessary., • Respond promptly to requests from guests, Front Desk, or At Your Service requests., • Identify and report preventative or other maintenance issues in public areas or guest rooms., • Contact Engineering, At Your Service (AYS), Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs., • Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards. CRITICAL COMPETENCIES Interpersonal Skills Diversity Relations Team Work Customer Service Orientation Personal Attributes Safety Orientation Presentation Dependability Integrity Physical Abilities Physical Strength CANDIDATE PROFILE Education No High school diploma/No G.E.D. equivalent Related Work Experience No related work experience is required Supervisory Experience No supervisory experience is required Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. This job description provides a general summary of the position from time to time the duties and responsibilities of this position may be amended, corrected or added to at the discretion of the Administration /Management. The hotel business functions seven days a week, 24 hours a day, all associates must realize this fact and be aware that at times it may be necessary to move associates from their accustomed shifts according to business demands. In addition, it is understood that the levels of business determine the amount of hours that are scheduled. I have read and agreed to the terms specified in this job description for the position I presently hold. A signed copy of this description will be kept in my personal record. I further understand that this job description may be revised at any time and that I will be provided with a revised copy.

Our jobs aren't just about giving guests a clean room and a freshly made bed.Instead, we want to build an experience that is memorable and unique.Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of

Job DescriptionAbout Bookit.com A joint venture between Superlogic and Bel Sogno Enterprises, Bookit.com is revolutionizing the travel and rewards industry as the next-generation “super app” offering consumers unprecedented value on luxury travel, unforgettable VIP experiences, sports and music tickets, and premium retail. Customers save up to 70% when booking on our platform, earning universal rewards points that can be spent with over two million brand partners. Envisioned as a “next-gen Expedia” for crypto users, Bookit supports customer transactions in more than 3,000 cryptocurrencies as well as debit/credit cards and brand rewards points. Our technology infrastructure transforms the future of payments. Learn more at bookit.com and bookit.com/enterprise. OverviewThe Senior Vice President of Operations drives strategic excellence across all facets of Bookit's rapidly scaling B2B and B2B2C business. The role combines deep operational expertise with executive leadership to oversee our unique booking platform spanning travel, VIP experiences, premium retail, and a next-gen, blockchain-powered payments infrastructure.You are responsible for helping to grow and manage a nascent team of marketers, technology builders, experience curators, and customer service professionals delivering unprecedented rewards to our end consumers and meaningful customer engagement to our brand clients. The ideal candidate has proven experience scaling operations in high-growth travel technology companies and/or startups, with the strategic vision and budgeting experience necessary to build peerless operational frameworks at the intersection of travel, entertainment, fintech, and loyalty. Requirements • Develop and execute comprehensive operational strategies that support Bookit's rapid growth across travel, experiences, retail, and payments verticals, • Partner with executive leadership to align operational initiatives with business objectives and growth targets, driving efficiency and cost optimization, • Support the CEO and Executive Team in serving our B2B2C brand clients and developing foundational partnerships across the travel and experiential industries, • Serve as primary liaison between Bookit leadership and its founding partners, ONE Company, Starboard, Superlogic and other affiliated companies, • Collaborate closely with our Product, Technology, Marketing, and Finance teams to optimize the Bookit platform for our brand clients and ensure a seamless end-to-end customer experience for our end users, • Oversee Customer Service team to ensure reliable 24/7 customer support; develop business continuity plans in the event of travel disruptions, or other unforeseen events, • Oversee hiring, company goal setting, and personnel evaluation/development, • Foster a culture of continuous improvement, and data-driven decision making; Establish and monitor key performance metrics across business units, • Stay current with industry trends, emerging technologies, and best practices in travel operations, e-commerce fulfillment, and experiential services, • Execute with minimal oversight, with the ability to navigate complex operational challenges from concept through completionBackground, • 10+ years of operations leadership experience with a proven track record in high-growth online travel, e-commerce, and/or fintech companies, • 5+ years in senior executive roles (VP+ level) with P&L responsibility and cross-functional team leadership experience, • Experience with major online travel platforms (Expedia, Booking.com, Marriott, etc.), experiential companies, or high-growth startups preferred, • Demonstrated success scaling operations in multi-sided marketplace environments with complex inventory management, • Exceptional leadership and team management capabilities with experience building and scaling operations teams, • Experience managing vendor and partner relationships at scale, • Familiarity with modern operations technology stack, CRM systems, and business intelligence tools (including AI), • Collaborative approach with the ability to work effectively across all organizational levels and be a positive contributor to company culture, • Self-starter with the ability to deliver exceptional customer experiences and thrive as a leader amidst a fast-paced, entrepreneurial environment, • Spanish language proficiency preferred, • Competitive salary, • Employee Stock Options, • Health care plan (Medical, Dental & Vision), • Retirement Plan (401K), • Paid Time Off (vacation, sick, and public holidays), • Collaborative culture with industry veterans and mission-driven builders Bookit is an equal opportunity employer. We strive to create and maintain an equitable workplace where contributors of all backgrounds feel welcomed and valued. We do not discriminate against applicants or employees based on racial identity, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information. Be part of an inclusive company culture emphasizing autonomy, mastery, and purpose.