Marriott jobs in Hialeah, Florida - Page 2Crear alertas

In joining JW Marriott, you join a portfolio of brands with Marriott International. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway c

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. In joining JW Marriott, you

MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels. The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.Transmit information or documents using a computer, mail, or facsimile machine.Operate standard office equipment other than co

Courtyard Coconut Grove by Marriott.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. In joining JW Marriott, you join a portfolio of brands with Marriott International. In joining Marriott Hotels, you

Courtyard by Marriott Miami Airport, 1201 NW 42nd Ave, Miami, Florida, United States, 33126VIEW ON MAP. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining Courtyard, you join a portfolio of brands with Mar

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

Job DescriptionJoin our team as a Banquet Manager for an exciting opportunity to showcase your leadership skills in a fast-paced, high-end environment! We are seeking a motivated and detail-oriented candidate to manage and coordinate banquet events, ensuring seamless execution and exceptional guest experiences. The Banquet Manager assists with hiring and training all banquet staff including scheduling and monthly meetings, illustrating proper techniques and etiquette for all styles of service. Supervise the set up of functions to include placement of linens, silver, china and glassware according to event specifications. Visually inspect function rooms and equipment for cleanliness, proper inventory and set-up. You'll be part of a dynamic team and work closely with culinary, sales, and operations departments to ensure a successful event from start to finish. Join us in creating unforgettable memories for our guests! Requirements: • Previous supervisory/management experience and skills, • 2 years banquet management experience preferred, • Previous hotel food and beverage experience preferred, • Ability to lead and manage a team, • Requires computer skills In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. • Multiple Tiers of Medical Coverage, • Dental & Vision Coverage, • 24/7 Teledoc service, • Free Maintenance Medications, • Pet Insurance, • Hotel Discounts, • Tuition Reimbursement, • Paid Time Off (vacation, sick, bereavement, and Holidays). Powered by JazzHR zY99d1jC5d

Job DescriptionELECTRICAL EXPERIENCE A MUST HOTEL ENGINEER III: ELECTRICIAN English/Spanish Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly Schedule: Full-Time and Part-Time Relocation? N Position Type: N-Management JOB SUMMARY Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures using hand tools and power tools. Inspect and diagnose malfunctioning tools, equipment, electrical systems, apparatus, and components. Connect wires to circuit breakers, transformers, or other components. Use testing devices such as ohmmeters, voltmeters, and oscilloscopes. Test batteries in generators, emergency lighting, etc. Plan layout and installation of electrical wiring, equipment, and fixtures, based on job specifications and current National Electric Code and local codes. Read and follow blueprints/schematics. Respond to repair requests and perform preventative maintenance on tools and equipment, and appliances. Maintain maintenance inventory and requisition parts and supplies. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Develop and maintain positive working relationships with others, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language, and prepare and review information in a variety of formats accurately and completely. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. Perform other reasonable job duties as requested by Supervisors. The hotel business functions seven days a week, 24 hours a day, all associates must realize this fact and be aware that at times it may be necessary to move associates from their accustomed shifts according to business demands. In addition, it is understood that the levels of business determine the number of hours that are scheduled. Engineering associates are not guaranteed a permanent shift schedule. The engineering department operates on three shifts, AM, PM and Overnight shift. All associates who are Classified as “EOD” (Engineer on Duty), “Shift Engineer” or Engineering Associates in other classifications requested to cover an EOD shift, may be required to cover the AM, PM or overnight shift. BENEFITS • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • …and much more!

Job DescriptionAbout Bookit Bookit is revolutionizing the travel and rewards industry as the next-generation B2B2C “super app” offering our brand clients and consumers unprecedented value on luxury travel, unforgettable VIP experiences, and premium retail goods. Consumers save up to 70% when booking on our platform, earning universal rewards points that can be spent with over two million brand partners. Envisioned as a "next-gen Expedia," Bookit supports customer transactions in more than 3,000 cryptocurrencies as well as debit/credit cards and brand rewards points. Our SaaS technology infrastructure transforms the future of payments. Learn more at bookit.com and bookit.com/enterprise The Role The Director of Content Marketing is a dynamic, mid-level leader who designs and executes innovative marketing strategies utilizing Bookit.com’s travel and experience packages to drive customer growth and revenue. This role combines deep travel content expertise with online marketing savvy. You are responsible for identifying the top travel deals on the Bookit platform, crafting compelling content and packages that drive existing member bookings and purchases, as well as increasing website traffic and new membership sign ups. The ideal candidate has proven travel content writing and marketing experience and the creative acumen necessary to know what works and what doesn't in the highly competitive travel and experiential industries. This is your opportunity to help shape category-defining products at the intersection of travel, entertainment, and loyalty. Salary Range: $115,000 - $130,000 Location: Miami (Hybrid preferred); remote considered for highly qualified candidates. Responsibilities • “Own” the travel, experience, and retail inventory on Bookit.com – analyzing it to create compelling packages and stories that propel Bookit to 1MM unique users., • Create high-quality, purposeful content to establish domain authority and brand awareness; power conversion funnel via newsletters and site content. Identify high-performing deals and knowing intuitively what resonates with travelers versus what falls flat; know when to feature what deals based on market demand and conversion potential., • Apply deep understanding of travel consumer behavior to optimize deal packaging and positioning for maximum impact on target customers., • Develop and own the end-to-end content marketing strategy aligned with business goals and brand voice; manage the content calendar and oversee content production across blogs, landing pages, newsletters, videos, and social, • Work with technical teams to develop and launch newsletter; write newsletter content that converts., • Collaborate with SEO, product, PR, partnerships, and performance marketing to align messaging across channels, • Collaborate with digital marketing agency and product teams to optimize ad copy, messaging, and outreach to ensure coherent communication (across channels) of Bookit deals; contribute to the optimization of the user experience and conversion funnels throughout the customer journey and the development of campaign metrics, • Leverage Bookit's relationship with A-List celebrities and influencers to drive platform traffic and conversions., • Stay current with industry trends, emerging technologies, and best practices in travel, rewards, and e-commerce marketing – identifying growth opportunities and consumer behavior trends that inform strategic decisions, • Execute with minimal oversight, demonstrating a self-starter mentality and the ability to design and implement campaigns from concept through completion Requirements • 4-6 years experience with proven track record in travel marketing and merchandising; preferably with major online travel and e-commerce companies like Expedia, Booking.com, TripAdvisor, Marriott Bonvoy, ThePointsGuy, or similar platforms., • Proven track record of driving customer acquisition and revenue growth through integrated marketing campaigns in the travel and/or experiential industries, • Deep understanding of travel industry dynamics and what drives consumer booking behavior across hotels, cruises, experiences, and travel packages, • Strong marketing acumen with demonstrated ability to distinguish between high-performing and low-performing campaigns and deals, • "Go-getter" personality with entrepreneurial mindset suited for a fast-paced startup environment; proven ability to design, execute, and optimize marketing initiatives independently without constant direction, • Excellent communication and presentation skills with ability to influence stakeholders at all levels, • Analytical mindset with proficiency in marketing analytics tools, A/B testing, and data-driven decision making, • Experience with multi-platform social media marketing; utilization of Hubspot to manage marketing ops, • Interest in and basic understanding of cryptocurrency and blockchain technology a plus, • Bachelor's degree (or higher) in Marketing, Communications, Business, or related field;, • Health care plan (Medical, Dental & Vision), • Vacation: Flexible/Unlimited PTO with manager approval., • 401K Plan – Tax-Deferred and/or Roth options, • Collaborative culture with industry veterans and mission-driven builders Bookit is an equal opportunity employer. We strive to create and maintain an equitable workplace where contributors of all backgrounds feel welcomed and valued. We do not discriminate against applicants or employees based on racial identity, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information. Be part of an inclusive company culture emphasizing autonomy, mastery, and purpose.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly Schedule: Full-Time Position Type: N-Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • …and much more! JOB SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm systems, duress alarms, and fire life safety systems. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS, or administer first aid/CPR as required. Assist guests/employees during emergencies. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period. In addition, some states may have additional licensing/registration requirements to be considered for this position. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisor. Our Mission We provide genuine hospitality by inspiring solid relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Exempt Schedule: Full-Time Position Type: Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • …and much more! JOB SUMMARY Prepares all event documentation and coordinates with sales, hotel departments, and customers to ensure consistent, high-level service throughout pre-event, event, and post-event phases of hotel events; primarily handles events of average complexity. Ensures all hotel events have a seamless turnover from sales to service and back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. JOB SPECIFIC TASKS • Responsible for management of daily operations within the Events department (BEO meetings, 10-day reports, event turnover, department training, participation in other department meetings)• Ensure compliance with Marriott Operating Standards to maintain brand integrity• Liaison between the Event Booking Center and Event Management • Accurately forecast group sleeping rooms and event revenue• Completion of banquet forecast every week for one-year projections• Prepares all event documentation and coordinates with Sales, hotel departments, and customers to ensure consistent, high level service throughout the Pre-Event, Event, and Post-Event phases of hotels events; primarily handles complex events. • Ensures a seamless turnover from sales to service.• Proactively identifies operational challenges associated with group and works with hotel staff and client to solve challenges and develop alternative solutions• Displays leadership in guest hospitality• Ensure Event Manager strives to meet or exceed customer expectations• Sustain a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success• Recognizes opportunities to maximize revenue by upsetting and offering enhancements to create outstanding events.• Develop LSOP and new training procedures• Responsible for Event Satisfaction Survey Results• Follow up and approve final billing for all events to guest satisfaction• Participation in team selling efforts (Sales Blitzes)• Perform any other duties as assigned or required by the Company or Supervisor JW Marriott Marquis Miami’s foundation is its commitment to genuine hospitality — a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities in which its hotels operate. By doing so, JW Marriott Marquis Miami strives to become the industry leader in delivering the true meaning of hospitality. This has resulted in consistent, superior financial performance as well as repeated recognition from industry and community leaders. The company has amassed numerous awards for a variety of efforts from energy conservation to product development to associate recognition and business results. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly JOB SUMMARY • Attend daily BEO meeting and discuss plan of action for the next day with Banquet Manager and Event Coordinators., • Attend pre-function/daily briefing (conducts in absence of Red Coat). Receive room function assignments from Director of Banquet and discuss any last minute changes. Responsible for golden keys for groups., • Inspect the rooms for assigned functions make certain that every detail conforms with the BEO. Check temperature and lighting of the room too., • Check in servers; assign stations and pre-post function side work duties., • Inspect table place-settings, linen, china, glasses, silverware and condiments for correct placement. Make sure each element is clean, undamaged and attractive., • Responsible for proper setting of buffet tables and other food service tables used for banquet functions., • Make sure all functions are posted correctly on the event board., • Contact host in charge of the function to introduce him/herself and coordinate any last minute details., • Handle all guest requests as necessary., • Maintain constant contact with banquet chef to ensure complete communication between food production and food service. Give exact count after guests have been seated; advises as to last minute timing., • Extend and total check (double check for accuracy) and have host sign it., • Post checks on PMS and NGS systems., • Provide guest with banquet red coat form and make note of all guest comments (both positive and negative) and report to Banquet Manager for each function supervised., • Supervise the handling, storage and security of all banquet service equipment., • Supervise clearing and post function clean up. Check servers out making sure that function rooms, aisle and storage areas are clean, and the equipment is cleaned and stored properly., • Accountable and responsible that all service associates under his/her supervision followed the safety and accident prevention guidelines. CANDIDATE PROFILE • Ability to use standard software applications and hotel systems • Effective decision making skills• Effective influence skills• Strong problem-solving skills• Good presentation and platform skills• Good training/facilitator skills• Knowledge of purchasing, inventory controls, supplies, and equipment• Ability to effectively manage labor productivity• Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA) Education or Certification• High School Diploma or equivalent required; Bachelor’s Degree preferred Our Mission We provide genuine hospitality by inspiring solid relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description Location: Marriott Miami Dadeland | 9090 S Dadeland Blvd Miami Fl 33156 USA Courtyard Miami Dadeland | 9075 S Dadeland Blvd Miami Fl 33156 USA Belong • Be a part of an inclusive environment, • Be your authentic self, • Be a part of something bigger than you, • Be a part of a community far beyond our walls You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you. Compensation: Salary + Bonus Schedule: Full-Time - In-person Position Type: Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart, • …and much more! JOB SUMMARY The Local Corporate Sales Manager is responsible for proactively soliciting local business within the area around the Miami Marriott Dadeland and Courtyard Miami Dadeland properties. The primary intent of the position is to create one on one business relationships with individuals who influence and drive local transient room nights, local catering events, and small local meetings. Research, solicits and qualifies business opportunities. The position executes local corporate rate agreements and distributes local catering and meetings leads to the appropriate individuals within the hotels. This position is primarily an outside sales position. Responsible for the renewal of Marriott Global Accounts on a yearly basis. Rates to be in line with the hotel’s strategy. JOB SPECIFIC TASKS • Sales and Marketing Management: Focuses on and is responsible for building the unit’s top-line revenue as indicated above. Develops and implements a sales strategy that utilizes third-party resources, and on-property sales resources and leverages all property sales engines to deliver results. Effectively organizes sales activities including prospecting and outside sales calls. Works with DOS, revenue management, and operations department heads to ensure business opportunities are aligned with the overall hotel plan., • Revenue Management: In deployed markets, works with Revenue Management to align revenue opportunities with hotel budget goals., • Guest Satisfaction: Ensures sales and marketing information provided to the Operations departments is timely, and accurate and enables the property to meet or exceed guest expectations, create customer loyalty, and grow market share. Ensures execution of brand service strategy and applicable brand initiatives in all Sales processes and continually focuses on improving guest satisfaction., • Human Resources: Creates and sustains a work environment that embraces the brand’s culture, ensures fair and equitable treatment, and associates’ satisfaction to enable business success., • Financial Management: Develops and manages a personal sales plan to achieve or exceed revenue goals. Sales and Marketing • Conducts targeted account research to determine potential., • Responds promptly to incoming business opportunities., • Ensures business is evaluated and contracted within hotel parameters., • Solicits and qualifies new accounts whose profile meets hotel needs., • Maintains and grows the business of existing accounts., • Identifies and develops new accounts., • Understands competitors’ strengths and weaknesses and effectively sells against them., • Effectively manages and develops relationships with key internal and external stakeholders., • Effectively utilizes sales resources and administrative/support staff., • Hotel Communication – Coordinates with hotels for site inspections. Updates hotels on the status of their accounts and pending business and ensure follow-through and property “buy-in” on customers’ service needs., • Develops correspondence, manage opportunity details, and proactively develop customer solutions., • Maintains accurate and up-to-date account data and reporting using an account management system., • Processes all business correspondence within acceptable time limits. Creates proposals/contracts and other related booking documentation as required. Manages and maintains account files., • Effectively manages business opportunities and maximizes revenue., • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply, and demand, etc. and knows how to sell against them., • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts., • Revenue Management, • Implements designated revenue management strategies with each business opportunity presented. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: Marriott Miami Dadeland Website: Instagram: Facebook: Maps: Courtyard Miami Dadeland Website: Instagram: Facebook: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Salary Schedule: Full-Time Position Type: Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • …and much more! Job Summary The Assistant Director of Banquet Operations leads the Food and Beverage service of events and the corresponding staff. Ensures consistency and the highest level of service by training and developing staff and executing the requirements of events based on catering service standards. As an assistant department head uses leadership skills to coach and develop staff. Banquet Operations • Sets goals and delegates tasks to improve departmental performance. Monitors progress and leads discussion with staff each period., • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). Manages departmental inventories and maintains equipment., • Uses banquet beverage Use records to control liquor costs and mange the banquet beverage perpetual inventory., • Applies knowledge of all laws, as they relate to an event., • Conducts monthly department meetings with the Banquet team., • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends., • Schedules banquet service staff to forecast and service standards, while maximizing profits., • Assists team in developing lasting relationships with groups to retain business and increase growth., • Maintains established sanitation levels., • Adheres to and reinforces all standards, policies, and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.)., • Communicates and executes departmental and hotel emergency procedures and ensures staff are trained in safety procedures. Guest Satisfaction • Sets a positive example for guest relations., • Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints., • Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters., • Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance., • Reviews comment cards and guest satisfaction results with associates. Participates in the development and implementation of corrective action plans., • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement., • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction., • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. Human Resources • Interviews and hires Banquet team members with appropriate skills., • Ensures a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. Ensures associates are cross trained to support successful daily operations., • Uses all available on the job training tools for associates. Supervises on-going training initiatives and conducts training when appropriate., • Communicates performance expectations in accordance with job descriptions for each position., • Conducts associate performance appraisals and provides feedback as needed., • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team., • Actively solicits associate feedback, utilizes and "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns. Brings issues to the attention of the department manager and Human Resources as necessary., • Administers associate progressive discipline procedures. Ensures hotel policies are applied fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process., • Ensures that regular on-going communication is happening with associates to create awareness of business objectives and communicate expectations, recognizes performance and produce desired results., • Celebrates successes and publicly recognizes the contributions of team members; ensures associate recognition is taking place on all shifts. Participates in an on-going associate recognition program. Sales and Revenue Management • Effectively up-sells products and services throughout the event phase., • Participates in customer site inspections and assists with the sales process when necessary. JW Marriott Marquis Miami's foundation is its commitment to genuine hospitality — a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities in which its hotels operate. By doing so, JW Marriott Marquis Miami strives to become the industry leader in delivering the true meaning of hospitality. This has resulted in consistent, superior financial performance as well as repeated recognition from industry and community leaders. The company has amassed numerous awards for a variety of efforts from energy conservation to product development to associate recognition and business results. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps:

Job DescriptionSitting right on the sand in Sunny Isles Beach, The Sunny is more than a hotel—it’s a place shaped by genuine hospitality, thoughtful design, and the kind of moments people want to return to. And we’re building a team who knows how to bring that feeling to life, one exceptional guest experience at a time. We're seeking a creative and detail-oriented Event Planning Manager to join our team! In this role, you will be responsible for coordinating all aspects of events, from initial planning to execution, to ensure that our guests have an unforgettable experience. The Event Planning Manager acts a liaison between the customer and hotel sales person to provide direction and supervision during execution of meeting and banquet functions or event. Will be available to customers during event to solve problems and suggest alternatives to previous arrangements. They will directly serve group and catering customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes. If you're a natural leader, love a fast-paced environment, and thrive under pressure, then we want to hear from you!Qualifications: • Bachelor's degree and/or 2+ years of hotel sales experience, • 1-year food and beverage experience, • Strong understanding of negotiation and interpretation of contracts, • Developed business communication skills, both written and verbal, • Working knowledge of computers and Microsoft office, • Present a professional appearance and confidence, • Ability to communicate effectively with public and other Team Members, • Strong time management skills, and ability to work under pressure In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. • Multiple Tiers of Medical Coverage, • Dental & Vision Coverage, • 24/7 Teledoc service, • Free Maintenance Medications, • Pet Insurance, • Hotel Discounts, • Tuition Reimbursement, • Paid Time Off (vacation, sick, bereavement, and Holidays)., • 401K Match Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. Powered by JazzHR 2bFqxAf19k

The franchisee is a separate company and a separate employer from Marriott International, Inc. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Courtyard by Marriott Miami Downtown/Brickell Area, 200 SE 2nd Ave, Miami, Florida, Unit

Check figures, postings, and documents for accuracy.Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures.Record, store, access, and/or analyze computerized financial information.Classify, code, and summarize numerical and financial d

Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the food and beverage, culinary, or related professional area. High school diploma or GED; 5 years experience in the food and beverage, culinary, or related profess

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. In joining JW Marriott, you

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining W Hotels, you join a portfolio of brands with Marriott International.

The Ritz-Carlton Coconut Grove Miami, 3300 SW 27th Ave, Coconut Grove, Florida, United States, 33133VIEW ON MAP ( jobs aren't just about putting

Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. High school diploma or GED; 4 years experience in the food and beverage, culinary, or related profess

Greet guests and determine the number in their party.Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc.Guide guests through the dining rooms and provide any needed assistance.Move and arrange tables, chairs, and settings and organi

Hourly, Benefits • Health Insurance • Dental and Vision • Paid Time Off • 401K • Parking and Metro Reimbursement • Travel Perks and Benefits • Recognition and Rewards • Growth Opportunities • Holiday pay • Free Meals • Free uniforms • Free life insurance • Free short-term d

Input and access data in reservation system by entering correct information into proper fields, including Marriott Rewards number, and asking for travel agency IATA and FIT numbers (i.

Rooms & Guest Services Operations.The Ritz-Carlton Coconut Grove Miami, 3300 SW 27th Ave, Coconut Grove, Florida, United States, 33133VIEW ON MAP (

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.Transmit information or documents using a computer, mail, or facsimile machine.Operate standard office equipment other than co

Miami Airport Marriott, 1201 NW 42nd Ave, Miami, Florida, United States, 33126VIEW ON MAP ( jobs aren’t just about putting food on the table that our guests will enjoy unt

Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. Assists with supervising food and beverage/culinary daily operations. High school diploma or GED; 3 ye

Promote awareness of brand image internally and externally.Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event.Encourage guests or callers

JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA.Be a part of an inclusive environment.Be a part of something bigger than you.Be a part of a community far beyond our walls.You deserve a career that fulfills your purpose.You deserve to dream without limits.Be a part of something bigger

Our Utility Cleaners play an important role in support of a number of vital hotel functions.At our hotels these associates may work across departments (e.Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.No mat

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. In joining JW Marriott, you

Our Utility Cleaners play an important role in support of a number of vital hotel functions. Whether preparing fresh cle Cleaner, Utility, Associate.

Housekeeper at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.Shift: 1st/2nd; must be available to work weekends and holidays.Requireme Housekeeper, Housekeeping Manager, Hotel.

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.Transmit information or documents using a computer, mail, or facsimile machine.Operate standard office equipment other than co

Job Description Location: Marriott Miami Dadeland | 9090 S Dadeland Blvd Miami Fl 33156 USA Courtyard Miami Dadeland | 9075 S Dadeland Blvd Miami Fl 33156 USA Begin • Explore a career in hospitality, • People taking care of people, • Have flexibility in your career, • Be an influencer in the industry, • Fulfill your purpose Do your best work, begin your purpose, belong to an amazing team and become the best version of you. Compensation: Hourly Schedule: Full-Time Position Type: Non-Management Work setting: on-site Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart, • …and much more! JOB SUMMARY Operate the telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guests of any messages (e.g., voicemail, mail, faxes) received for them, and send them to the room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into the computer, contact an appropriate individual or department (e.g., Bell person, Housekeeping), and follow up with guests to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with access to the internet. Assist when needed with all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support teams to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Report work-related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Maintain awareness of undesirable persons on property premises. Policies and Procedures • Protect the privacy and security of guests and coworkers., • Follow company and department policies and procedures., • Maintain confidentiality of proprietary materials and information., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Perform other reasonable job duties as requested by Supervisors. Guest Relations • Thank guests with genuine appreciation and provide a fond farewell., • Address guests' service needs in a professional, positive, and timely manner., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust., • Anticipate guests' service needs, including asking guest questions to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Engage guests in conversation regarding their stay, property services, and area attractions/offerings., • Assist other employees to ensure proper coverage and prompt guest service., • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). Communication • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls the appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call., • Speak to guests and co-workers using clear, appropriate and professional language., • Talk with and listen to other employees to effectively exchange information., • Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Working with Others • Develop and maintain positive and productive working relationships with other employees and departments., • Support all co-workers and treat them with dignity and respect., • Partner with and assist others to promote an environment of teamwork and achieve common goals., • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Quality Assurance/Quality Improvement • Comply with quality assurance expectations and standards. Physical Tasks • Enter and locate work-related information using computers and/or point of sale systems., • Stand, sit, or walk for an extended period of time or for an entire work shift., • Read and visually verify information in a variety of formats (e.g., small print). Check-in/Check-out • Advise guests of any messages (e.g., voicemail, mail, faxes) received for them, and send them to the room if required., • Accommodate requests for room changes when possible. Communications • Operate the telephone switchboard station in order to answer telephone calls., • Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls., • Instruct guests on how to access the internet (e.g., dial-up, broadband, wireless)., • Transfer guests with internet access issues to the internet service provider's customer support line., • Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message., • Activate and deactivate guest room message lights as appropriate., • Test beepers and radios to ensure communications equipment works properly., • Assist callers with credit cards, calling cards, long distance, collect, overseas, and person to person calls. Reports/Recordkeeping • Log all guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation of guest problems and solutions. Greet/Escort Guests • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities., • Identify and explain room features to guests (e.g., use of room keys, mini-bar, ice and vending areas, in-room safe, valet laundry services). Guest Services • Answer, record, and process all guest calls, requests, questions, or concerns., • Receive, record, and relay messages accurately, completely, and legibly., • Contact appropriate individuals or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest calls, request, or problem., • Follow up with guests to ensure their requests or problems have been met to their satisfaction., • Accept and record wake-up call requests and deliver them to the appropriate department., • Deliver wake-up calls for guests at the requested time. At Your Service • Follow up with guests regarding satisfaction with guest-related issues. VIP/Concierge Services • Respond to special requests from guests/residents with unique needs. Maintenance/Security • Notify Security of any guest reports of theft. Education: High School diploma/ G.E.D. Equivalent. Related Work Experience: No related work experience Supervisory Experience: No supervisory experience is required. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: Marriott Miami Dadeland LinkedIn: Website: Instagram: Facebook: Maps: Courtyard Miami Dadeland LinkedIn: Website: Instagram: Facebook: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. Established coordinated sales efforts that are comp

You must have extensive on-site hotel sales and marketing experience with Marriott and Hilton and expert-level knowledge of their property management systems. The RDOS will remotely support 20 branded hotels across the United States by consulting with their owners, investors, and general managers to

As the original house of luxury, St.Regis continues to redefine modern luxury through service.At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury.It is high-touch, personalized, creative and original.It is brought to life by all talent but serving as the p

As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Human Resources, Business Administration, or rel

Job Description Job Summary: The Server’s responsibility is to serve guests in an accommodating and professional manner and to ensure total guest satisfaction. The Server is responsible for a specific station and should always be present on the floor making sure that service runs smoothly. The Server will not only be knowledgeable and passionate about food, wine, and service in general, but they will also possess a commanding knowledge of the food, wine, and service specific to Boulud Sud. He/she will be the main personal contact and ambassador to guide guests through their meals. An ability to lead their team will control the pace and flow of all the tables in their station. The Server will answer any questions, take all the orders from a table, and be available when dishes are being delivered to ensure they are correct and enjoyed by our guests. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Job Family Core Work Activities Safety and Security • Report work-related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury., • Follow property-specific procedures for handling emergencies (e.g., evacuations, medical emergencies, natural disasters)., • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines., • Complete appropriate safety training and certifications to perform work tasks. Policies and Procedures • Protect the privacy and security of guests and coworkers., • Follow company and department policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures., • Maintain confidentiality of proprietary materials and information., • Protect company tools, equipment, machines, or other assets by company policies and procedures., • Perform other reasonable job duties as requested by Supervisors. Guest Relations • Address guests' service needs in a professional, positive, and timely manner., • Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences, and acting on them whenever possible., • Thank guests with genuine appreciation and provide a fond farewell., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust., • Engage guests in conversation regarding their stay, property services, and area attractions/offerings., • Assist individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones)., • Assist other employees to ensure proper coverage and prompt guest service. Communication • Speak to guests and co-workers using clear, appropriate, and professional language., • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Working with Others • Support all co-workers and treat them with dignity and respect., • Develop and maintain positive and productive working relationships with other employees and departments., • Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement • Comply with quality assurance expectations and standards. Physical Tasks • Stand, sit, or walk for an extended period or an entire work shift., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. General Food and Beverage Services • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures., • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen., • Set tables according to the type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards., • Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively))., • Assist your and other departments when needed to ensure optimum service to guests. Assists Management • Communicate with guests, other employees, or departments to ensure guest needs are met. Greeting and Seating • Thank every guest upon departure, invite them to return, and wish them a fond farewell. Closing • Set up, stock, and maintain work areas., • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Beverage/Coffee Cart • Inspect the cleanliness and presentation of all china, glass, and silver before use. Cash/Bank Handling • Record transactions in the MICROS system at the time of order. Steps of Service • Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity., • Check in with guests to ensure satisfaction with each food course and/or beverage., • Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary., • Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability. Critical Competencies: Interpersonal Skills • Customer Service Orientation, • Team Work, • Interpersonal Skills, • Communication, • Listening, • Presentation, • Safety Orientation, • Stress Tolerance, • Positive Demeanor, • Integrity, • Dependability, • Safety Orientation, • Stress Tolerance Organization • Information Retention Education: High school diploma/G.E.D. equivalent Related Work Experience: At least 3 years of related work experience Supervisory Experience: No supervisory experience is required License: N/A

Job Description JOB SUMMARY Prompt and courteous delivery of all Room Service orders, maintain positive Room Service image through all areas of guest contact and through cleanliness of guest areas.. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury., • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)., • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines., • Protect the privacy and security of guests and coworkers., • Follow company and department policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Maintain confidentiality of proprietary materials and information., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Address guests' service needs in a professional, positive, and timely manner., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Thank guests with genuine appreciation and provide a fond farewell., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust., • Engage guests in conversation regarding their stay, property services, and area attractions/offerings., • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones)., • Speak to guests and co-workers using clear, appropriate and professional language., • Support all co-workers and treat them with dignity and respect., • Develop and maintain positive and productive working relationships with other employees and departments., • Stand, sit, or walk for an extended period of time or for an entire work shift., • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures., • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen., • Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards., • Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity., • Check in with guests to ensure satisfaction with each food course and/or beverages., • Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary., • Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability. CRITICAL COMPETENCIES Interpersonal Skills Customer Service Orientation Team Work Communications Communication Listening Personal Attributes Dependability Presentation CANDIDATE PROFILE Education High school diploma/G.E.D. equivalent Related Work Experience At least 1 year of work experience. Supervisory Experience No supervisory experience is required Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. This job description provides a general summary of the position from time to time the duties and responsibilities of this position may be amended, corrected or added to at the discretion of the Administration /Management. The hotel business functions seven days a week, 24 hours a day, all associates must realize this fact and be aware that at times it may be necessary to move associates from their accustomed shifts according to business demands. In addition, it is understood that the levels of business determine the amount of hours that are scheduled. I have read and agreed to the terms specified in this job description for the position I presently hold. A signed copy of this description will be kept in my personal record. I further understand that this job description may be revised at any time and that I will be provided with a revised copy.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Schedule: Full-Time Position Type: N-Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • …and much more! Job Summary Serve food courses and alcoholic beverages to guests. Set tables according to the type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transactions in the MICROS system at the time of order. Check-in with guests to ensure satisfaction with each food course and/or beverage. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate checks to guests and process payments. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. JW Marriott Marquis Miami's foundation is its commitment to genuine hospitality — a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities in which its hotels operate. By doing so, JW Marriott Marquis Miami strives to become the industry leader in delivering the true meaning of hospitality. This has resulted in consistent, superior financial performance as well as repeated recognition from industry and community leaders. The company has amassed numerous awards for a variety of efforts from energy conservation to product development to associate recognition and business results. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly Schedule: Full-Time Position Type: N-Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • …and much more! JOB SUMMARY The Host/Hostess is the first and last point of contact with the guest and is responsible for greeting, seating, and saying goodbye to guests and maintaining the restaurant' during service. He/she will also take and confirm reservations over the phone, retrieve messages and return phone calls in a clear, concise, and accurate manner. The Host/Hostess needs to be polite, friendly, and well-groomed at all times as well as clear, concise, and accurate when taking and confirming reservations over the phone. He/she must be aware of regular guests so they can address them by name, remember where they like to sit, and any other requests that they may have. They need to be aware of the reservations for every service period, and if there are any VIP’s/PX’s dining in the restaurant. The host/hostess will report directly to the Maître d ’Hotel and General Manager. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. JW Marriott Miami’s foundation is its commitment to genuine hospitality — a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities in which its hotels operate. By doing so, JW Marriott Miami strives to become the industry leader in delivering the true meaning of hospitality. This has resulted in consistent, superior financial performance as well as repeated recognition from industry and community leaders. The company has amassed numerous awards for a variety of efforts from energy conservation to product development to associate recognition and business results. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: