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Job Description The Bostonian Rehab & Nursing Center is seeking a Business Office Manager to support the day-to-day financial and front office operations of our facility. We are a skilled nursing center providing short-term rehabilitation and long-term care in a supportive, team-oriented environment. Position Summary The Business Office Manager is responsible for overseeing resident accounts, financial processes, and front desk operations. This role works closely with residents, families, and staff to ensure accurate billing, strong customer service, and smooth daily operations. Key Responsibilities Manage resident accounts, including personal needs allowance (PNA) funds Process deposits, bank reconciliations, and check requests Support accounts receivable and billing functions Oversee reception staff and front desk operations Communicate with residents and families regarding billing and account questions Maintain accurate financial records and ensure compliance with internal procedures Order and manage office supplies as needed Qualifications High school diploma or equivalent required Experience in accounts receivable, billing, office management, or financial operations Experience in a skilled nursing facility (SNF) or healthcare setting preferred, but not required Strong organizational skills and attention to detail Comfortable managing financial transactions and reconciliations Experience supervising staff or coordinating office operations is a plus Strong communication and customer service skills Benefits Low-cost medical insurance Dental and vision insurance 401(k) with company match Paid time off and holidays Tuition reimbursement Referral bonuses This role is well-suited for someone who enjoys organized, detail-focused work and values being part of a collaborative healthcare team.

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. ????Onsite TEMP Role | Boston, MA| M-F 8am-4:30pm est Position Overview We are seeking a Temporary Health Information Specialist to support front desk operations and Release of Information (ROI) services at a healthcare location in Boston, MA. This is an on-site, patient-facing role This role plays a critical part in ensuring the timely, accurate, and compliant handling of medical record requests. It is ideal for someone who enjoys working directly with patients, is detail-oriented, and is interested in long-term growth within a healthcare organization. ???? You Will: • Serve as the front desk point of contact for patient walk-ins requesting medical records or releases, • Provide phone support to patients, providers, and authorized requestors, • Process Release of Information (ROI) requests accurately and timely, • Fax, scan, and manage incoming and outgoing medical record requests, • Burn medical images to CDs and share images electronically as required, • Support client relationship management through professional communication, • Assist with reporting and administrative duties such as data entry and email, • Ensure compliance with HIPAA, privacy regulations, and facility policies ???? What you will bring to the table: • High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.), • Able to work overtime during peak seasons when required., • Basic computer proficiency., • Comfortable utilizing phones, fax machines, printers, and other general office equipment on a regular basis., • Professional verbal and written communication skills in the English language., • Detail and quality oriented as it relates to accurate and compliant information for medical records., • Strong data entry skills., • Must be able to work with minimum supervision responding to changing priorities and role needs., • Ability to organize and manage multiple tasks., • Able to respond to requests in a fast-paced environment., • Ability to stay organized while working quickly. Strong attention to detail is also required., • Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.), • Required to take and pass a 90-day ROI Certification course with a score of 85% or higher., • To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. Bonus points if: • Experience in a healthcare environment., • Previous production/metric-based work experience., • In-person customer service experience., • Ability to build relationships with on-site clients and customers., • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15.90—$18.69 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job DescriptionCenter Sales DirectorThe Opportunity This isn’t your typical management role. As a Center Sales Director at EWC Growth, you’ll lead the business, develop a winning team, and create a guest experience that is elevated and unique to each guest. You’ll own the day-to-day success of your center—from sales and team performance to talent development and operations. As the senior leader on-site, you’ll set the energy, establish expectations, celebrate wins, and coach your team to reach the next level. If you’re a competitive, people-first leader who loves developing talent, driving results, and building a high-performance culture, this could be your next big move. Your Earning Potential Great leadership should be rewarded. Our Center Sales Directors earn an average of $80,000–$95,000 annually, with top performers earning even more through uncapped earning potential. Commissions are paid monthly, so when your center performs, you see the impact. What You’ll OwnDrive the Business You won’t just manage the center—you’ll own its performance. • Drive service sales, retail sales, Wax Passes, and future bookings, • Own center KPIs, revenue goals, and performance metrics, • Analyze results and turn insights into action, • Grass-roots marketing: build local partnerships through events so you can add new guests to your network, • Coach associates on behaviors that drive stronger sales performance + elevated guest experience, • Execute local marketing and community engagement initiatives that grow the businessCreate an Exceptional Guest Experience You’ll set the standard for what great service looks and feels like. • Champion a consistently exceptional guest experience, • Coach associates on creating meaningful guest connections, • Step in confidently to resolve escalated guest concerns, • Support the front desk during high-volume periods and lead by example, • Ensure every interaction reflects brand standardsBuild & Lead a Winning Team Your people are the heart of the business. You’ll create a team that’s engaged, accountable, and excited to win together. • Recruit, hire, train, and retain high-performing associates, • Coach your team to strengthen sales, service, and leadership skills, • Deliver regular feedback and performance conversations, • Recognize wins while creating accountability around opportunities, • Build a positive, high-energy culture where people want to perform and growRun a Best-in-Class Operation Behind every great guest experience is a center that runs exceptionally well. • Build effective associate schedules while managing labor targets, • Oversee timekeeping, payroll, deposits, and other daily administrative functions, • Maintain compliance with training, licensing, HR, and operational requirements, • Manage inventory, product ordering, and payment/EFT processes, • Keep the center organized, efficient, and ready to perform every dayWhat Success Looks Like The strongest Center Sales Directors are more than managers. They’re coaches, business owners, culture builders, and sales leaders. You’ll thrive here if you: • Love developing people and watching them succeed, • Are energized by goals, metrics, and healthy competition, • Know how to coach sales without losing sight of the guest experience, • Lead with confidence, accountability, and positive energy, • Can move seamlessly between strategy and rolling up your sleeves, • Stay organized and decisive in a fast-paced environment, • Take ownership of results and constantly look for ways to improveReady to Lead From the Front? If you’re looking for a leadership opportunity where your influence is visible, your results are measurable, and your earning potential grows with your performance, we want to meet you. Bring your leadership. Bring your ambition. We’ll give you a center where you can make an impact. Requirements • 3+ years in a sales leadership or management role across retail, beauty, or spa industries, • Exposure to a luxury environment preferred, • Proven track record of achieving sales and operational targets, • Team leadership and talent development, • Financial acumen, budget management, and schedule creation, • Excellent verbal and written communication and conflict resolution, • Guest service and sales expertise, • Proficiency in Microsoft Office and POS systems, • Full-time, open availability with flexibility to work evenings and weekends, • Strong proficiency in English, • Must lift up to 25 lbs with the ability to stand for extended periods of time Equal Employment Opportunity Statement EWC Growth is an equal opportunity employer. We are committed to creating a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, or veteran status. Disclaimer This job description is not intended to be an exhaustive list of all duties or responsibilities. Duties may be assigned or modified at any time based on business needs. Benefits • Base Salary of $65,000-$75,000 (determined based on experience) + up to $25k in annual commissions with uncapped earning potential, • Complementary Waxing Services, • 50% Off Our Exclusive Skincare Retail Products, • 401(k) Retirement Plan, • Paid Time Off & Sick Leave, • Paid Parental Leave, • Medical, Dental, and Vision insurance, • Company-Paid Life and Disability Insurance (for eligible employees), • Flexible Spending Accounts (FSA) and Dependent Care Benefits, • Pre-Tax Commuter & Transportation Benefits, • Ongoing training, recognition programs, and real career pathing opportunities EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity Launch your healthcare career as a Lab Services Specialist/ Member Support Specialist Trainee at One Medical! No phlebotomy/medical assistant experience required. We're seeking motivated individuals ready to make a difference in patient care. In this exciting role, we provide full training in phlebotomy (blood drawing) and other clinical procedures. This is your opportunity to start a rewarding career in healthcare while developing new skills and making a direct impact on patient lives. As a Lab Services Specialist/ Member Support Specialist Trainee at one of our offices, you'll provide exceptional care and support for our patients, while training to provide venipuncture and other clinical support services. With a strong drive for service and human connection, you will remove barriers to care. You will also be the first point of contact for our patients, the steward of our office space, and provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges, while using empathy, focus, and compassion in all interactions with patients and team members. You apply tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You thrive in cultures that focus on feedback and growth, and are nimble in your approach to respond to the needs of the patients and team. If this sounds like you, we would love to connect. What you'll likely work on from day one: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life in order to interact with team members and patients and complete daily work, • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored), • Willingness to obtain Basic Life Support (BLS) certification within 60 days of hire based on guidelines within a specific metropolitan statistical area (One Medical sponsored) What you'll likely work on in the future: Upon successful completion of One Medical clinical training and state required education and/or certifications your responsibilities and compensation will scale to that of our Lab Services Specialist/ Member Support Specialist role. • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to medical record and consult review, billing inquiries, and DOH reporting These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 1 year of experience in high touch customer or patient facing roles, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust with patients while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks Competitive salary on day one: starts at $21.50 per hour based on a full time schedule. Competitive salary upon successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored): starts at $24 per hour based on a full time schedule. This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7:30am-6:30pm based in office in Boston, MA at our 50 Staniford location. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information. Your work schedule could be subject to change based on business direction at any time.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Float Medical Assistant (internally called Lab Services Specialist/ Member Support Specialist) at One Medical, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinators, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or task One Medical is committed to fair and equitable compensation practices. The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Mon-Fri between 7:30a-6:30p based in our Fenway office location primarily and would provide support to South End, Kendall Square, Copley Square, and FiDi 53 State offices in Boston, MA. Flex Lab Services Specialists/Member Support Specialists lend support to multiple One Medical locations in a market. Location and schedules are subject to change. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information. Your work schedule could be subject to change based on business direction at any time.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/. This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:30pm based at our Seaport office in Boston, MA. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information. Your work schedule could be subject to change based on business direction at any time.

Job Description Licensed Massage Therapist – Independent Contractor Medical Office Location | Flexible Schedule | Open 7 Days a Week We are a growing and successful wellness practice located inside a professional medical office. Our focus is high-quality, patient-centered care and excellent client service. We are currently seeking a Licensed Massage Therapist to join our team as an Independent Contractor with flexible availability. ✨ What We Offer • Open 7 days a week – choose your own schedule, • Fully equipped treatment room, • Electric massage table (adjustable for therapist comfort), • Infrared therapy lamp, • Heating pads for therapeutic treatments, • Full front desk support – all booking and billing handled for you, • Professional medical office environment, • Supportive and collaborative atmosphere, • Opportunity to build and grow your own clientele, • Additional treatment room available for expansion Compensation Details will be discussed during the interview based on your experience and availability. • Full front desk staff handling all booking & billing, • Strong referral flow (chiropractor, MD, PT sending patients), • All supplies included (linens, laundry, oils, booking software), • Credit card fees covered, • Established branding bringing consistent clients, • You mostly show up and focus on treating patients Ideal For • Massage therapists wanting independence without high suite rental costs, • Therapists currently working elsewhere who want additional hours, • Providers with existing clients looking for a professional office base, • Therapists passionate about patient-centered care and professionalism ✅ Requirements • Active Massage Therapy License, • Professional liability insurance, • Reliable, professional, and client-focused, • Strong communication skills If you are looking for flexibility, independence, and a supportive medical-based environment to grow your massage practice — while focusing mainly on treatment instead of administration — we would love to hear from you. Please send your license and availability to: recruiting@evolve-chiropractic.com

Job DescriptionCompany Profile Founded in 1977, GMO is a global investment manager committed to delivering superior long-term investment performance and advice to our clients. We offer investment strategies and solutions where we believe we are positioned to add the greatest value for our investors. These include multi-asset class, equity, fixed income and alternative offerings. We manage approximately $80bn for a client base that includes many of the world’s most sophisticated institutions, financial intermediaries, and private clients. Industry-wide, we are well known for our focus on valuation-based investing, willingness to take bold positions when conditions warrant, and candid and academically rigorous thought leadership. Jeremy Grantham, GMO’s Co-Founder and Long-Term Investment Strategist, is renowned as an expert in identifying speculative investment bubbles and also as a leading climate investor and advocate. GMO is privately owned and employs over 430 people worldwide. We are headquartered in Boston, with additional offices in Europe, Asia and Australia. Our company-wide culture emphasizes commitment to clients, intellectual curiosity, and open debate. We celebrate and respect our differences, while embracing and valuing what each of us brings to work, as we know that diverse teams in an inclusive, caring environment achieve higher engagement and better client results. Please follow the prompts included in this job posting to apply. The application window for this role is anticipated to remain open until the job is filled, or as otherwise determined by GMO. Position Overview The Portfolio Operations Associate is responsible for ensuring the integrity of data provided by custodian banks, prime brokers, and administrators. You will perform various controls, audit, analytical, accounting and reporting responsibilities for a number of GMO’s mutual funds, hedge funds, ETFs, and separately managed accounts. “Ownership” is the key. You will take ownership of each account for which you are assigned. You will support the investment process (portfolio managers, traders, and analysts) by identifying, researching, and resolving any and all discrepancies discovered through the review and validation of all investment activity. You will work with a variety of teams at GMO including the front and middle office as well as our technology, and client relationship teams. Responsibilities: • Develop a comprehensive understanding of all assigned accounts and their underlying activity. • Perform end-to-end reconciliation of holdings, cash, and security transactions against custodian banks; proactively investigate and resolve complex accounting and custody discrepancies while communicating effectively with investment teams., • Conduct daily and monthly NAV validation by comparing GMO-calculated net assets with those reported by fund administrators., • Monitor and report cash availability and overdraft positions to GMO’s Cash Desk and FX teams in a timely manner., • Partner with the Pricing team and fund administrators to research, escalate, and resolve security valuation issues., • Produce accurate and timely client-specific and ad hoc reporting, ensuring all outputs meet quality assurance standards., • Proactively track and follow up on all outstanding issues with custodians; maintain full ownership through resolution and identify opportunities to prevent recurrence., • Communicate clearly with internal stakeholders to highlight and escalate discrepancies that may impact investment decisions., • Collaborate with the Data Management team to investigate and resolve data integrity issues, • Work closely with all teams across Operations at GMO to ensure reconciliation items are resolved timely., • Contribute to cross-functional initiatives and ad hoc projects at the firm. Additional Responsibilities May Include: • Supporting data integrity initiatives, including system and database reviews., • Assisting with onboarding and implementation of new systems., • Contributing to process improvement efforts across the team and broader organization., • Participating in SOC1 audit activities. Requirements: • Relevant college degree or commensurate industry experience required., • 0-2 years of relevant experience; fund accounting a plus, • Derivatives and other asset class experience preferred, • Experience with BlackRock Aladdin a plus, • Experience with FIS’s Data Integrity Manager a plus, • Strong analytical skills, • Self-motivated with proven ability to work effectively on a team, • Proficiency with Microsoft Word and Excel is required, Microsoft Office programming skills are a plus, • Familiarity with generative AI tools (e.g., MS Copilot, ChatGPT, Claude) and prompt engineering. This salary range is estimated for this role and actual pay may be different based on a candidate’s qualifications and/or years of experience. In addition, this position is eligible for a discretionary annual bonus award, which award may be determined by individual, team, department and firm performance, and is subject to the terms of GMO’s compensation plan. This position is also benefits eligible. GMO’s comprehensive benefits program includes medical insurance, dental insurance, life insurance, long-term disability coverage, a 401(k)/profit-sharing retirement plan, open paid time off, leaves of absences, dependent care resources, tuition reimbursement, charitable gifts matching, flexible spending accounts, and commuter benefits. GMO is committed to the recruitment, employment, and promotion of all candidates equally, regardless of an individual's gender, race, color, national origin, ancestry, age, religion, pregnancy, marital status, sexual orientation, gender identity or expression, military or veteran status, genetic information, physical or mental disability (except where such disability is a bona fide occupational disqualification) or any other classification protected under federal, state or local law. GMO will not offer visa sponsorship for this opportunity. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCompany Description Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description The Front Office Manager is responsible for ensuring the operation of Front Office in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Fundamental Requirements: Respond to all guests’ requests, problems, complaints and/or incidents presented at the Front Desk or through reservations, Trust You Surveys, letters and/or phone calls, in an attentive, courteous, and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Front Office personnel according to Hotel SOP's. Conduct and or participate in Front Office colleagues’ meetings to ensure constant communication on expectations. Be always reachable by cell phone throughout the scheduled shift. May conduct Front Office interviews and follow hiring procedures according to Hotel SOP's. Maintain and boost employee morale by being present, positive, and supporting the team. Ensure training of Front Office personnel and execution of Forbes standards. Monitor Queue Rooms throughout the day. Deal with guest issues as they arise. Support the front desk team during heavy traffic. Communicate employee hours discrepancies and overtime to the Assistant & Director of Front Office in preparation of the labor meeting. Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Ensure that no-show revenue is maximized through consistent and accurate billing. Monitor and solve open folios daily. Maintain Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments. Work closely with Accounting on follow-up items, i.e., rejected credit cards, open folios, employee cashiering discrepancies, etc. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. Monitor proper operation of the HOTSOS and ensure that employees are actively updating it. Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Hotel SOP's. Ensure implementation of all Hotel policies and house rules. Understand hospitality terms. Create SOP’s and revise existing ones as needed. Ensure sign off of all Service Standards by Position for Front Office staff. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Must maintain constant communication with Housekeeping, Reservations and Accounting. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Hotel philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Follow and enforce all Hotel credit policies. Ensure that employees are always attentive, friendly, helpful, and courteous to all guests, managers, and other employees. Maintain and monitor "Lost and Found" procedures and policies according to Hotel standards. Maintain key control system. Ensure participation within department for monthly Hotel team meeting. Educate the Front Office Department on their role in contributing to the guest’s satisfaction and audit scores. Monitor all VIP's and special guest requests. Maintain required pars of all front office and stationary supplies. Have a weekly inventory done by the team. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office logbook and Guest Request log daily. Ensure completion of daily front desk agent checklist. Be familiar with all corporate sponsored programs, luxury programs, and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs. Conduct meetings according to Hotel standards as required by management. Perform other duties as requested by management. Qualifications Education & Experience: Minimum 2 years previous Front Office experience, 1+ year in supervisory role required. Management experience in a luxury hotel & knowledge of Opera, HOTSOS, Microsoft Teams an asset Must be proficient in Windows, Company approved spreadsheets and word processing. Additional Information • Salary from $73,500 to $78,500, • Employee benefit card offering discounted rates in Accor worldwide for you and your family., • Excellent Company benefits including medical, dental, vision and life insurance., • Personalized development opportunities across Accor's extensive brand portfolio., • Ability to make a difference through our Corporate Social Responsibility activities

Job Description Come Join Overstory Health as an Admissions Specialist Overstory Health is building world-class, patient-centric Partial Day Treatment (PDT) and Intensive Outpatient (IOP) programs for individuals with high-acuity mental health needs. Our mission is to make compassionate, connected behavioral healthcare more accessible when people need it most. With a clinical model validated by McLean Hospital, we provide comprehensive psychiatric, therapeutic, and community reintegration services that help individuals achieve stability, connection, and confidence both during and after the program. As a growing organization, we offer an exciting opportunity to shape our care model, contribute to our mission, and grow your career as we expand. About the Role We are seeking a dedicated and personable Admissions Specialist to join our team. As the first point of contact for patients, you will play a key role in creating a welcoming and supportive admissions experience to ensure that our clients get the care that they need. Your responsibilities will include managing phone calls, scheduling appointments, verifying insurance information, and supporting daily administrative tasks. This is an opportunity to make a positive impact in a dynamic and innovative healthcare setting. Key Responsibilities Admissions & Intake Coordination • Respond to all inbound referrals and inquiries; follow up on all outbound call needs with referral partners and potential patients; schedule and confirm intake appointments., • Manage client data in our EHR (Ritten) and RCM (Simitree) portals, including benefit verification and authorizations., • Maintain organized, accurate admissions records and ensure a timely, welcoming intake experience. Client Attendance & Front Desk Support • Verify insurance and check in/out for virtual sessions., • Track attendance, document in Ritten, and follow up with late or no-show clients., • Maintain a professional, friendly, and efficient front desk environment. Administrative & Operational Support • Support clinic operations through document prep, data entry, and technical assistance., • Connect clients to local community and social services as needed. Qualifications • Location: In-person or virtual, • Schedule: 8:30am-5pm ET Monday through Friday, • Education: High school diploma or equivalent., • Experience: Minimum of 1 year in Sales (healthcare preferred) or as a receptionist in a medical clinic, hospital, or similar healthcare environment; or 3 years of comparable front office or Sales in a non-healthcare setting., • Skills: Strong customer service and communication skills, with the ability to multitask and manage a fast-paced environment., • Technology: Proficiency in Google applications, with a willingness to learn job-specific software (e.g., Slack, Zoom, Electronic Health Records)., • Preferred: Experience working with medical professionals and confidence interacting with a diverse patient population. Why Join Overstory Health? • Make a Meaningful Impact: Help create a welcoming environment that supports individuals during critical times., • Collaborate with Experts: Work alongside dedicated healthcare professionals passionate about improving mental health outcomes., • Grow with Us: Enjoy opportunities for career development and advancement as we expand. Compensation & Benefits • $24-26 hourly, • Flexible time off policy (FTO), • Comprehensive health insurance with no waiting period (medical, dental, vision), • Short- and long-term disability coverage at no cost to employees, • 401(k) with company match up to 4% of income, • Supplemental benefits WHAT OVERSTORY IS ALL ABOUT We are guided by our mission to deliver compassionate and connected care to guide individuals through the most challenging times in their lives, one group at a time. These values are at the core of everything we do: • Dignity for All: We champion dignity in every interaction, ensuring that both patients and team members feel respected, valued, and heard., • Collaboration: We work together with trust and transparency, fostering an environment where teamwork drives meaningful impact., • Connection: We build deep, authentic relationships—with our patients, communities, and each other—because strong connections are the foundation of exceptional care., • Purposeful Innovation: We embrace creativity and progress, ensuring that every new idea or improvement serves our mission and enhances the patient experience., • Caring Accountability: We take responsibility for our commitments and actions, holding ourselves and each other to high standards while leading with empathy and care. OUR COMMITMENT TO EQUITY & INCLUSION Overstory Health is an equal opportunity employer. We are committed to building a diverse and inclusive team that reflects the communities we serve. We believe that embracing different lived experiences, perspectives, and voices makes us stronger and improves the care we deliver. We welcome applicants of all backgrounds, identities, and abilities. Mission: Overstory Health delivers compassionate and connected care to guide individuals through the most challenging times in their lives, one group at a time. Vision: Transform Behavioral Healthcare to empower every individual and their community to heal, connect and thrive. Apply now and be part of a mission-driven organization dedicated to transforming mental health care.

Job DescriptionCenter Sales DirectorThe Opportunity This isn’t your typical management role. As a Center Sales Director at EWC Growth, you’ll lead the business, develop a winning team, and create a guest experience that is elevated and unique to each guest. You’ll own the day-to-day success of your center—from sales and team performance to talent development and operations. As the senior leader on-site, you’ll set the energy, establish expectations, celebrate wins, and coach your team to reach the next level. If you’re a competitive, people-first leader who loves developing talent, driving results, and building a high-performance culture, this could be your next big move. Your Earning Potential Great leadership should be rewarded. Our Center Sales Directors earn an average of $80,000–$95,000 annually, with top performers earning even more through uncapped earning potential. Commissions are paid monthly, so when your center performs, you see the impact. What You’ll OwnDrive the Business You won’t just manage the center—you’ll own its performance. • Drive service sales, retail sales, Wax Passes, and future bookings, • Own center KPIs, revenue goals, and performance metrics, • Analyze results and turn insights into action, • Grass-roots marketing: build local partnerships through events so you can add new guests to your network, • Coach associates on behaviors that drive stronger sales performance + elevated guest experience, • Execute local marketing and community engagement initiatives that grow the businessCreate an Exceptional Guest Experience You’ll set the standard for what great service looks and feels like. • Champion a consistently exceptional guest experience, • Coach associates on creating meaningful guest connections, • Step in confidently to resolve escalated guest concerns, • Support the front desk during high-volume periods and lead by example, • Ensure every interaction reflects brand standardsBuild & Lead a Winning Team Your people are the heart of the business. You’ll create a team that’s engaged, accountable, and excited to win together. • Recruit, hire, train, and retain high-performing associates, • Coach your team to strengthen sales, service, and leadership skills, • Deliver regular feedback and performance conversations, • Recognize wins while creating accountability around opportunities, • Build a positive, high-energy culture where people want to perform and growRun a Best-in-Class Operation Behind every great guest experience is a center that runs exceptionally well. • Build effective associate schedules while managing labor targets, • Oversee timekeeping, payroll, deposits, and other daily administrative functions, • Maintain compliance with training, licensing, HR, and operational requirements, • Manage inventory, product ordering, and payment/EFT processes, • Keep the center organized, efficient, and ready to perform every dayWhat Success Looks Like The strongest Center Sales Directors are more than managers. They’re coaches, business owners, culture builders, and sales leaders. You’ll thrive here if you: • Love developing people and watching them succeed, • Are energized by goals, metrics, and healthy competition, • Know how to coach sales without losing sight of the guest experience, • Lead with confidence, accountability, and positive energy, • Can move seamlessly between strategy and rolling up your sleeves, • Stay organized and decisive in a fast-paced environment, • Take ownership of results and constantly look for ways to improveReady to Lead From the Front? If you’re looking for a leadership opportunity where your influence is visible, your results are measurable, and your earning potential grows with your performance, we want to meet you. Bring your leadership. Bring your ambition. We’ll give you a center where you can make an impact. Requirements • 3+ years in a sales leadership or management role across retail, beauty, or spa industries, • Exposure to a luxury environment preferred, • Proven track record of achieving sales and operational targets, • Team leadership and talent development, • Financial acumen, budget management, and schedule creation, • Excellent verbal and written communication and conflict resolution, • Guest service and sales expertise, • Proficiency in Microsoft Office and POS systems, • Full-time, open availability with flexibility to work evenings and weekends, • Strong proficiency in English, • Must lift up to 25 lbs with the ability to stand for extended periods of time Equal Employment Opportunity Statement EWC Growth is an equal opportunity employer. We are committed to creating a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, or veteran status. Disclaimer This job description is not intended to be an exhaustive list of all duties or responsibilities. Duties may be assigned or modified at any time based on business needs. Benefits • Base Salary of $65,000-$75,000 (determined based on experience) + up to $25k in annual commissions with uncapped earning potential, • Complementary Waxing Services, • 50% Off Our Exclusive Skincare Retail Products, • 401(k) Retirement Plan, • Paid Time Off & Sick Leave, • Paid Parental Leave, • Medical, Dental, and Vision insurance, • Company-Paid Life and Disability Insurance (for eligible employees), • Flexible Spending Accounts (FSA) and Dependent Care Benefits, • Pre-Tax Commuter & Transportation Benefits, • Ongoing training, recognition programs, and real career pathing opportunities EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.

Job Description Who We Are: Since 1985, BHCHP’s mission has been to provide or assure access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. We care for over 11,000 homeless individuals each year and ensure that every one of these individuals can receive comprehensive health care, which includes primary care, behavioral health, medical respite, dental, case management, and more. Our staff work in 30+ locations across the city to serve some of our community's most vulnerable—and most resilient—citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity, centering trust, mutual respect, hope, and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down physical and systemic barriers that our patients face and provide community-based health care services that are compassionate, dignified, and culturally appropriate. Job Summary: Hours: Full-time, 40 hours per week, Monday-Friday 8:30am-5:00pm; Hybrid Remote: 3 days in the office and 2 days remote Union: Yes Union Name: 1199 SEIU Patient Facing: Yes Every single day, people miss out on treatment or needlessly pay out of pocket for services due to an incredibly confusing health care system. We are committed to not allowing that to happen to our patients. To deliver on that commitment, we are hiring a Patient Call Representative and Finance Assistant to help patients navigate the system. Join our team in a dynamic, dual role position that combines exceptional customer service with administrative support to our Chief Financial Officer (CFO). As the first point of contact for callers, you will play an important role in creating a positive experience by responding to inquiries promptly, professionally, and courteously. You will work to resolve questions efficiently, often in a single call, and use your knowledge of the organization to connect callers with the appropriate departments and resources. In addition, you will provide administrative support to the CFO, helping ensure the smooth and efficient operation of the Finance department. This is an excellent opportunity for an organized, service-oriented professional who enjoys helping others, managing competing priorities, and contributing to the success of a collaborative team. Responsibilities: • Utilize the EPIC system to register new patients and accurately schedule appointments., • Identifying patients’ insurances and referring those who need help to avoid disruption in coverage., • Successfully complete Mass Health Certified Application Counselor (CAC) within 60 days of being hired and maintain active certification., • Answer questions and offer other information in a patient-focused manner., • Record minutes for meetings., • Act as the CFO’s administrative assistant to help facilitate meetings, organize materials, and aid in all communications., • Utilizing Care Message platform to increase communication with patients, running relevant reports and creating outgoing patient messages as needed., • Provide support as needed to the front desk staff in the BMC Clinic., • Provide support to the referral coordinator with behavioral health authorization.Qualifications: Basic Knowledge/Skills: • Detail orientation with strong English communication (verbal and written), interpersonal, organizational, telephone, and computer skills; including working knowledge of Microsoft Excel, EPIC EMR, and Care Message preferred., • Ability to take directions and work positively with a wide range of people., • Able to work with indirect supervision successfully., • Bilingual preferred – Spanish/EnglishExperience and Education:, • High School Diploma or Equivalency., • Two years’ experience in a related field preferred.Compensation and Benefits:, • The compensation increases based on years of experience and ranges from $22.25 - $35.60 hourly., • BHCHP full-time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas. Powered by JazzHR VcGzL462EW

Job DescriptionCompany Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join the Harvard Faculty of Arts and Sciences? The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience. Job Description Job Summary: The Program Coordinator is a member of the Memorial Hall/Lowell Hall Complex team, reporting to the Program Manager and supporting staff in the administrative office. The Program Coordinator works closely with the Program Manager to schedule events year-round in Memorial Hall and Lowell Lecture Hall. This position is crucial to the daily functions and operations of the Memorial Hall/Lowell Lecture Hall Complex supporting students, faculty, staff, vendors, and visitors with tasks such as fielding time-sensitive email requests, addressing walk-in questions to the front desk, handling administrative duties, maintaining policies and procedures, facilitating the upkeep of the administrative office, and much more. Job-Specific Responsibilities: • Schedules and coordinates student activity in MemHall venue spaces, including rehearsals, events, meetings, and special requests., • Disseminates and enforces venue scheduling and use policies for these rooms., • Assists in maintaining calendar program for all spaces in the Complex, coordinating with the Program Manager and the FAS Classrooms Office to ensure accurate schedules., • Prints and posts room schedules bi-weekly., • Maintains access lists, contracts, access, and keys for specialized music rehearsal spaces., • Coordinates Lowell Lecture Hall application process for academic year student performance slots., • Directs students and general inquiries to other University resources for arts and activity venues as necessary., • Assists Program Manager with Sanders Theatre rental inquiries and materials., • Maintains and updates FileMaker database used by programming and production sub departments., • Collaborates with senior management on special projects, including Office for the Arts events in Memorial Hall, annual cross-campus events including Arts Fest and other departmental projects as needed, principally organizing and coordinating information flow between department clients and Harvard service providers., • Administers daily administrative office opening and closing procedures. The Memorial Hall Administrative Office is open from 10am to 6pm., • Fields phone calls, emails, walk-in business, and visitors. Maintains a welcoming environment for all., • Ensures timely communication of information between Facility, Programming, Production and Box Office sub departments as needed., • Assists in communicating department information and policies to students, faculty, staff, and community participants of the Complex’s activities., • Updates web pages using CampusPress platform., • Administers office supplies and equipment including administrative service vendors., • Administers student locker assignments and annual renewals., • Administers and reconciles lost and found service each season., • Distributes mail, processes shipping, and accepts deliveries., • Processes financial transactions using Buy2Pay, Concur, Credit Voucher systems and check deposits, maintaining transactional records and complying with university requirements and government regulations., • Provides reports for non-personnel operating budgets and special projects, tracking costs against budgets., • Submits facility work requests into PRESTO dispatch system., • Works with Production Manager and Building Manager to program ID cards in door access system and programs access times for the department’s facilities., • Special Projects as determined by the department. Working Conditions: The work schedule and location will be set by the department at its discretion and based upon operational needs and objectives and consistent with College Policy, which requires 5 days on-site in Cambridge, MA during term time (first day of classes through commencement), with the exception of student breaks. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details about the College policy will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. Qualifications Basic Qualifications: • Bachelor’s degree required, • Three years’ related experience in office administration required Additional Qualifications and Skills: • Office administration in arts administration and/or higher education preferred., • Excellent communication skills, • Interpersonal skills and cross-departmental relationship holding required., • Experience with venue scheduling and scheduling software (specifically Accruent EMS)., • Advanced knowledge of Microsoft Office programs., • Knowledge of Adobe Suite., • Experience with financial administration. Knowledge of Harvard systems preferred., • Proven ability to work within a university setting, particularly in a multi-function facility or a performance environment as well as the ability to interact with both students and professionals., • Some experience with web page development tools., • Experience with reviewing policy and procedures to suggest revisions and updates., • Event management experience preferred. Additional Information • Standard Hours/Schedule: 35 hours per week, • Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position, • Pre-Employment Screening: Identity, Education Work Format Details This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment. Salary Grade and Ranges This position is salary grade level 054. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information. Benefits Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: • Generous paid time off including parental leave, • Medical, dental, and vision health insurance coverage starting on day one, • Retirement plans with university contributions, • Wellbeing and mental health resources, • Support for families and caregivers, • Professional development opportunities including tuition assistance and reimbursement, • Commuter benefits, discounts and campus perks Learn more about these and additional benefits on our Benefits & Wellbeing Page. EEO/Non-Discrimination Commitment Statement Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes. Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/. This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:30pm based at our 50 Staniford office in Boston, MA. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information. Your work schedule could be subject to change based on business direction at any time.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/. This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:30pm based at our South End office in Boston, MA. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information. Your work schedule could be subject to change based on business direction at any time.

Job Description If you’re looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to business, we invite you to explore our IT Support Engineer position. • This is an on-site position that requires traveling to and working at client locations in Boston, MA. Primary Purpose and Function The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer’s satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution. Essential Functions and Responsibilities Customer Facing • Provide front line phone coverage, and participate in various call center groups, • Provide on-site assistance to clients within your local geography, • Provide excellent customer service to Xantrion’s client base., • Provide technical support as assigned for issues related to computer systems, software, and hardware., • Log and track support requests in ConnectWise., • Prioritize and/or escalate tickets as required to ensure customer satisfaction., • Brief customers, as well as management, on the status of current resolution efforts., • Work with third party support providers when necessary., • Follow up with customers to ensure an issue has been resolved. Administration • Submit semi-monthly timesheet and expense reports., • Attending scheduled training and meeting sessions., • Meet with your manager regularly to discuss opportunities and achievements. Service Desk Duties • Ability to work a variable shift any time during Xantrion’s business hours., • Perform audits of customer information and systems as necessary to ensure accuracy., • Take support tickets from the dispatcher., • Update and schedule service tickets until issues have been resolved or further escalated., • Perform other duties or special projects as assigned. Position Requirements Formal Education & Certification • Bachelor’s degree from a four-year university or equivalent experience (not required), • Technical certificates are a plus. Knowledge & Experience • Minimum of 3 years of technical support experience required, • On-site technical support experience preferred., • Basic diagnostic and analytical skills., • Basic competency in the use and troubleshooting of MS Office products., • Experience using Windows 7, 10, and/or Mac OS., • Basic computer literacy across both hardware and software., • Ability to be proactive and able to take direction and establish ownership of issues through resolution. Personal Attributes • Positive attitude., • Strong written, oral, and interpersonal communication skills., • Strong telephone presence with organized follow-up skills., • Ability to follow established operating procedures, • Strong, service-oriented, customer-focused., • Strong attention to detail., • Experience working constructively in a team-oriented, collaborative environment., • Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment., • Demonstrated interpersonal skills, able to foster strong relationships internally and externally., • Can follow directions, as well as apply judgment and be flexible as the situation warrants. Performance Metrics • Manager and peer review of goal achievement., • Coachability, willingness to work as a member of a team., • Detailed ticket notes at every step of the resolution., • Appropriate amount of time is correctly coded per day., • Ticket queue is properly scheduled. Assigned tasks do not “fall through the cracks”., • Internal and external customer satisfaction scores., • Ticket closure rate relative to peers. Physical Demands • Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort., • Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain., • Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision., • Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills., • Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease., • Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain., • Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity., • Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed., • Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation., • Periodic Travel to Xantrion’s Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation., • Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds., • Moving Heavy Equipment: Ability to move heavier items such as personal computers, servers, and battery backup systems, weighing up to 75 pounds, using proper lifting techniques and equipment to ensure safety. Company Policy and Procedure Compliance • Follow and support company policies and procedures as well as all local, state, and federal laws., • Always maintain confidentiality of company and customer records and information., • Maintain a professional image, adhering to Xantrion’s dress code., • Must have an existing cell phone (running current Android or iOS)., • If applicable, Xantrion will provide a cell phone, internet connection, and home office equipment allowance. See the Xantrion Handbook for details. When Working Remote • Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing., • Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private., • Must use Xantrion-provided PC and headset to execute job functions.Benefits, • Salary range $60K - $70K; depending on experience., • 100% of medical, dental, and vision for you and your family., • 401K with company match up to 4% of salary., • Certification reimbursement and annual training budget., • 17 Days PTO per year in addition to paid training days., • Bonuses for referring new clients or employees. Equal Opportunity Employer Xantrion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, age, color, sex, religion, sexual orientation, national origin, disability, medical condition, genetic information, pregnancy, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business needs at the time. We use AI to support our recruiting team, improve the candidate experiences, and allow our teams to spend more time on meaningful candidate interactions. Our use of AI is limited to administrative tasks such as organizing application information and taking or summarizing interview notes. AI does not screen, advance, or reject candidates, and it does not make hiring or any significant decisions. Applications and candidate qualifications are reviewed by our recruiting team, and all decisions about interviews, advancement, offers, and hiring are made by our recruiters and hiring managers. Powered by JazzHR NGqrLh05py

Job Description Front Office Manager The Bostonian Hotel Boston | Boston, MA Work Location: Onsite – Boston, MA Salary Range: $69,000 - $73,000 annually Join the Team at The Bostonian At The Bostonian, hospitality is more than a service—it’s an experience shaped by history, character, and genuine connection. From the moment guests arrive, every interaction is an opportunity to create something memorable in the heart of one of America’s most iconic cities. About The Bostonian Situated in Boston’s historic North End—steps from Faneuil Hall, Quincy Market, and the Freedom Trail—The Bostonian offers a distinctive full-service hotel experience in one of the city’s most vibrant and culturally rich neighborhoods. With thoughtfully designed guest rooms, flexible meeting and event spaces, and a location at the center of it all, the hotel serves a diverse mix of leisure travelers, business guests, and group events. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, The Bostonian is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach. At Millennium, we are guided by our core values: • Passion for Hospitality – Delivering meaningful and memorable guest experiences., • Entrepreneurial – Taking ownership and acting with agility., • Innovation & Progressive – Continuously improving how we operate and serve., • Solutions & Results Oriented – Staying adaptable and focused on results. These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams. About the Role: Front Office Manager As our Front Office Manager, you will oversee the daily operations of the Front Office, ensuring a smooth check-in and check-out experience, excellent guest service, and effective coordination across hotel departments. You will lead the Front Office team, manage staffing and scheduling, address guest concerns, monitor departmental performance, and ensure consistent service standards. This role requires a hands-on leader who can make sound decisions, resolve conflicts, support employee development, and maintain accountability in a fast-paced hotel environment. As a union hotel, The Bostonian requires a strong understanding of collective bargaining agreements (CBAs) and the ability to apply contractual provisions consistently in daily operations. You will work closely with Human Resources and union representatives as appropriate to support positive labor relations, address employee concerns, and ensure compliance with applicable contract requirements. The ideal candidate has strong operational knowledge, excellent communication and conflict-resolution skills, and the ability to balance guest expectations, employee relations, and financial performance. Your Impact Your leadership will directly influence guest satisfaction, front desk efficiency, employee engagement, and the overall guest experience. By developing your team, resolving issues promptly, and maintaining clear communication with other departments, you will help ensure every guest receives a welcoming and seamless experience. What You'll Be DoingFront Office Operations & Guest Services • Oversee daily Front Office operations, including guest check-in and check-out, room assignments, reservations coordination, billing, and guest requests., • Ensure the team consistently delivers professional, personalized, and efficient guest service., • Monitor room availability, arrivals, departures, VIP guests, group movements, and special requests., • Coordinate with Housekeeping to ensure accurate room status updates and timely room readiness., • Partner with Engineering to address guest room maintenance issues and minimize service disruptions., • Handle escalated guest complaints and service recovery situations, ensuring concerns are resolved promptly and professionally., • Monitor guest feedback, online reviews, and service performance to identify areas for improvement., • Ensure proper handling of cash, credit transactions, guest accounts, and billing discrepancies., • Maintain established procedures for key control, guest privacy, security, lost and found, and emergency response., • Ensure accurate shift handovers and effective communication between Front Office shifts and other departments.Union Relations & Collective Bargaining Compliance, • Ensure Front Office operations comply with the applicable collective bargaining agreement, including provisions governing wages, job classifications, seniority, scheduling, overtime, work assignments, and disciplinary procedures., • Partner with Human Resources to interpret and apply CBA provisions consistently., • Prepare schedules and assign work in accordance with business needs and applicable contractual requirements., • Ensure overtime assignments, schedule changes, and staffing decisions follow the applicable CBA., • Address day-to-day employee concerns directly and professionally, escalating matters to Human Resources when appropriate., • Partner with Human Resources on grievances, investigations, corrective action, and employee relations matters, ensuring proper documentation and adherence to contractual timelines., • Maintain professional working relationships with union representatives and employees., • Ensure performance management and disciplinary actions are handled fairly and consistently in accordance with company policies and the CBA., • Promote a respectful workplace while maintaining operational standards and accountability.Team Leadership & Employee Development, • Lead, coach, and develop Front Office supervisors, agents, bell staff, concierge personnel, and other team members, as applicable to the hotel's staffing structure., • Establish clear expectations for guest service, productivity, attendance, professionalism, and job performance., • Conduct regular briefings and team meetings to communicate priorities, operational updates, and service standards., • Provide ongoing coaching and feedback, addressing performance concerns in a timely and constructive manner., • Support recruitment, onboarding, training, and employee development in partnership with Human Resources and in accordance with applicable CBA requirements., • Address employee conflicts and workplace concerns with sound judgment, fairness, and appropriate follow-through., • Foster a team environment built on accountability, communication, collaboration, and respect., • Recognize strong performance and identify opportunities for cross-training and career development., • Ensure team members understand hotel policies, service expectations, safety procedures, and emergency protocols.Labor Management & Financial Performance, • Manage Front Office labor costs, staffing levels, overtime, and departmental expenses within budget., • Develop schedules based on occupancy forecasts, arrivals and departures, group business, and operational demands., • Monitor payroll accuracy, timekeeping, attendance, and schedule adherence., • Review departmental expenses and identify opportunities to improve efficiency without compromising guest service., • Monitor relevant performance indicators, including guest satisfaction, service recovery, labor productivity, and front desk efficiency., • Ensure timecards and payroll-related information are reviewed and submitted accurately and on time., • Support revenue optimization through effective coordination with Reservations and Revenue Management., • Prepare departmental reports and communicate operational results, staffing needs, and performance trends to hotel leadership.Guest Experience & Service Recovery, • Serve as a visible leader in the lobby and Front Office, supporting the team during peak arrival and departure periods., • Take ownership of escalated guest concerns and ensure appropriate follow-up., • Empower team members to resolve service issues within established guidelines., • Monitor guest satisfaction trends and implement corrective actions to address recurring concerns., • Ensure VIP arrivals, group check-ins, special occasions, and guest accommodations are handled appropriately., • Maintain a welcoming and professional atmosphere that reflects The Bostonian's service standards., • Collaborate with hotel leadership to improve the overall guest experience.Systems, Reporting & Compliance, • Oversee the accurate use of the property management system (PMS), reservation tools, guest messaging platforms, and other Front Office systems., • Ensure accurate room assignments, guest profiles, billing records, and room status information., • Review daily occupancy reports, arrivals and departures, room discrepancies, and other operational reports., • Ensure cash handling, payment processing, and financial controls are followed., • Maintain accurate records of guest incidents, employee matters, shift reports, and departmental performance., • Ensure compliance with hotel policies, applicable Massachusetts and local requirements, and established safety and security procedures., • Coordinate emergency response and ensure team members understand evacuation procedures and other applicable protocols., • Identify opportunities to improve workflows, system utilization, communication, and operational efficiency.Cross-Departmental Collaboration, • Work closely with Housekeeping to prioritize room assignments and resolve room status discrepancies., • Coordinate with Engineering to address maintenance requests and out-of-order rooms., • Partner with Reservations and Revenue Management to support occupancy, room inventory, and revenue objectives., • Collaborate with Human Resources on employee relations, training, performance management, and union matters., • Communicate regularly with the General Manager and department leaders regarding guest feedback, operational challenges, staffing, and service improvements., • Participate in daily operations meetings and contribute to hotel-wide initiatives. Requirements • Previous Front Office leadership experience in a full-service hotel environment., • Experience supervising, coaching, and developing a diverse team., • Prior experience in a union hotel environment, with a working knowledge of collective bargaining agreements and labor relations., • Strong employee relations, conflict-resolution, and problem-solving skills., • Proficiency with property management systems and other hotel operating systems., • Understanding of front desk procedures, guest billing, cash handling, room inventory, and hotel financial controls., • Strong organizational skills and the ability to manage competing priorities in a fast-paced environment., • Excellent communication and interpersonal skills., • A hands-on leadership style with a strong focus on guest service, employee development, and accountability., • Flexibility to work evenings, weekends, holidays, and varying shifts as required by hotel operations. Benefits At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success: • Medical, Dental & Vision Insurance, • Company-paid Life and AD&D Insurance, • Short-Term and Long-Term Disability Coverage, • 401(k) Retirement Plan with Company Match (where applicable), • Paid Time Off & Paid Holidays, • Hotel Room Discounts across our global portfolio, • Employee Assistance Program (EAP), • Benefits eligibility and offerings are subject to plan terms and company policy. Why Join Us At Millennium Hotels & Resorts, you’re not just taking a job—you’re joining a team passionate about hospitality, growth, and creating memorable experiences. Whether you’re behind the scenes or on the front line, your work makes an impact. If you’re ready to learn, grow, and be part of something meaningful, we’d love to meet you.

Job Description Director of Front Office The Bostonian Hotel Boston | Boston, MA Work Location: Onsite – Boston, MA Salary Range: $82,000–$87,000 annually Join the Team at The Bostonian At The Bostonian, hospitality is more than a service—it’s an experience shaped by history, character, and genuine connection. From the moment guests arrive, every interaction is an opportunity to create something memorable in the heart of one of America’s most iconic cities. About The Bostonian Situated in Boston’s historic North End—steps from Faneuil Hall, Quincy Market, and the Freedom Trail—The Bostonian offers a distinctive full-service hotel experience in one of the city’s most vibrant and culturally rich neighborhoods. With thoughtfully designed guest rooms, flexible meeting and event spaces, and a location at the center of it all, the hotel serves a diverse mix of leisure travelers, business guests, and group events. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, The Bostonian is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach. At Millennium, we are guided by our core values: • Passion for Hospitality – Delivering meaningful and memorable guest experiences., • Entrepreneurial – Taking ownership and acting with agility., • Innovation & Progressive – Continuously improving how we operate and serve., • Solutions & Results Oriented – Staying adaptable and focused on results. These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams. About the Role: Director of Front Office As our Director of Front Office, you will lead front office operations while ensuring exceptional guest service, operational efficiency, and compliance with applicable collective bargaining agreements (CBAs). This position oversees the daily performance of front office functions and works closely with hotel leadership, Human Resources, department managers, and union representatives to maintain a productive, respectful, and contractually compliant workplace. In this union hotel environment, you will be responsible for managing staffing, scheduling, labor costs, service standards, and employee performance in accordance with hotel policies and applicable union agreements. You will ensure that scheduling practices, overtime assignments, seniority provisions, job classifications, work assignments, and disciplinary procedures are administered consistently with the applicable CBA. The ideal candidate is an experienced hospitality leader who combines strong operational expertise with sound labor relations judgment. You will be expected to balance guest satisfaction and business objectives with the terms of the collective bargaining agreement, fostering positive working relationships with employees and union representatives while maintaining high standards of service and accountability. Your Impact You will play a critical role in shaping the guest experience, developing a high-performing front office team, and supporting the hotel's financial and operational goals. Through visible leadership, effective labor management, and a collaborative approach to employee relations, you will promote a culture of service excellence, fairness, and accountability. By ensuring consistent application of the CBA, partnering proactively with Human Resources, and maintaining effective communication with union representatives, you will help minimize workplace disputes, strengthen employee engagement, and support smooth day-to-day hotel operations. What You'll Be DoingFront Office Operations & Leadership • Oversee front office operations to ensure efficient daily performance and consistent delivery of hotel service standards., • Lead front desk, guest services, concierge, and guest relations activities, as applicable to the hotel's organizational structure., • Establish clear operational expectations, service standards, and performance goals aligned with hotel objectives and applicable contractual requirements., • Monitor arrivals, departures, VIP accommodations, group movements, room assignments, and special guest requests to ensure a seamless guest experience., • Prepare staffing schedules and coordinate work assignments in accordance with forecasted occupancy, business needs, applicable job classifications, seniority provisions, and CBA requirements., • Ensure appropriate shift coverage while complying with contractual scheduling, overtime, break, and other applicable work rules., • Coordinate with Housekeeping, Reservations, Sales, Engineering, Security, and other departments to address operational priorities and guest needs., • Conduct operational inspections and shift briefings to maintain service consistency and readiness., • Develop and maintain standard operating procedures that support operational efficiency and align with company policies and applicable labor agreements.Guest Experience & Service Excellence, • Champion a guest-first culture by ensuring the team consistently delivers warm, personalized, and professional service., • Monitor guest feedback, online reviews, satisfaction scores, and recurring service concerns to identify opportunities for improvement., • Take ownership of escalated guest complaints and service recovery situations, resolving concerns promptly and professionally., • Coach employees on service standards, guest engagement, and problem resolution in accordance with established policies and contractual requirements., • Oversee the recognition and accommodation of VIPs, repeat guests, loyalty members, and special occasions., • Partner with hotel leadership to implement initiatives that improve guest satisfaction and strengthen the hotel's reputation., • Ensure guest requests, complaints, and follow-up commitments are documented and addressed appropriately.Union Relations & Collective Bargaining Compliance, • Ensure front office operations comply with the applicable collective bargaining agreement, including provisions governing wages, job classifications, seniority, scheduling, overtime, breaks, work assignments, and disciplinary procedures., • Partner with Human Resources to interpret and administer CBA provisions consistently and appropriately., • Maintain professional working relationships with union representatives and employees, promoting open communication and constructive resolution of workplace concerns., • Address day-to-day labor relations matters promptly and elevate complex or sensitive issues to Human Resources., • Partner with Human Resources on grievance investigations, documentation, responses, and resolution within applicable contractual timelines., • Ensure disciplinary actions and performance-related decisions follow established company procedures and applicable CBA requirements., • Maintain accurate records of scheduling, attendance, overtime, work assignments, and other information required to support contractual compliance., • Apply contractual provisions consistently and avoid practices that could result in grievances, inconsistent treatment, or unnecessary labor disputes., • Communicate operational changes that may affect represented employees to Human Resources and appropriate union representatives in accordance with the CBA., • Support a respectful and collaborative labor-management environment while maintaining appropriate management authority and operational accountability.Team Development & Performance Management, • Lead, coach, and develop front office employees to support service excellence, productivity, and professional growth., • Coordinate recruitment, onboarding, training, and employee development in partnership with Human Resources and in accordance with applicable CBA requirements., • Establish performance expectations consistent with job classifications, contractual requirements, and hotel service standards., • Provide feedback and coaching while ensuring performance management practices are fair, consistent, and appropriately documented., • Prepare work schedules and manage staffing levels based on occupancy, forecasted demand, group business, and contractual requirements., • Monitor attendance, punctuality, performance, and compliance with workplace policies in accordance with the applicable CBA., • Partner with Human Resources on employee relations Requirements • Previous leadership experience in front office operations within a full-service hotel, preferably as a Director of Front Office, Assistant Director of Front Office, or in a comparable senior leadership role., • Experience working in a unionized hotel environment, with a demonstrated understanding of collective bargaining agreements and labor relations., • Knowledge of CBA provisions involving seniority, job classifications, scheduling, overtime, wages, attendance, and disciplinary procedures., • Demonstrated ability to lead, coach, and develop a diverse team while maintaining positive employee relations., • Experience managing departmental budgets, labor costs, productivity, staffing levels, and operational performance., • Strong guest service recovery, problem-solving, conflict-resolution, and decision-making skills., • Ability to communicate professionally and effectively with union representatives, employees, Human Resources, and hotel leadership., • Strong understanding of front office procedures, guest relations, room inventory, reservations, billing, and property management systems., • Working knowledge of applicable employment regulations and hotel operational standards., • Strong organizational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment., • Proficiency with hotel property management systems and standard office applications., • Flexibility to work varying shifts, including evenings, weekends, and holidays, as required by hotel operations. Benefits At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success: • Medical, Dental & Vision Insurance, • Company-paid Life and AD&D Insurance, • Short-Term and Long-Term Disability Coverage, • 401(k) Retirement Plan with Company Match (where applicable), • Paid Time Off & Paid Holidays, • Hotel Room Discounts across our global portfolio, • Employee Assistance Program (EAP), • Benefits eligibility and offerings are subject to plan terms and company policy. Why Join Us At Millennium Hotels & Resorts, you’re not just taking a job—you’re joining a team passionate about hospitality, growth, and creating memorable experiences. Whether you’re behind the scenes or on the front line, your work makes an impact. If you’re ready to learn, grow, and be part of something meaningful, we’d love to meet you.

Job Description ???? Hybrid position: working 3 days a week from our Boston office ???? Reports to: Head of Support ???? Compensation: $110-$130k Globally, 80% of workers don’t have a desk or an office. These workers are the backbone of the global economy, the people we interact with every day in stores, on buses, in our hospitals, delivering our parcels, and maintaining our buildings. The current generation of workplace technology doesn’t fit their needs, Blink enables those people to be productive, informed, and engaged while on the move. We've built a fresh approach to an old problem. Our goal is to be the #1 choice for the mobile enterprise, to build the workplace "super-app" that brings together in one place the people and information that matter. We're motivated, positive and social; we're all different, but these traits tie us together. We work closely as a team and genuinely value each other's opinions. Most of all, we try and learn as much as we can from one another, through knowledge sharing and healthy debate. ???? What will you be doing? This is a new role and the deepest technical seat in our Product Support function. When an issue outgrows first line support, it comes to you. Our Product Support Specialists own the customer relationship and resolve the majority of what comes in. You own what is left: the intermittent bugs, the integration failures, the data problems, the issues that only show up for one customer on one device at one time of day. You will reproduce them, work out what is actually happening, and either fix it yourself using our APIs and back end tooling or hand engineering a diagnosis so complete that they can pick it up and go. You sit between Support and Engineering and are trusted by both. That means being the person who protects engineering time by filtering out what does not belong with them, and the person who fights hard for the issues that do. It also means making yourself progressively less necessary, by turning each escalation into tooling, documentation or a permanent fix so that the same class of problem never has to reach you twice. Responsibilities Include: Escalation ownership • Acting as the single owner of technical escalations from the point they leave first line support through to resolution, keeping the ticket moving and the customer informed within our SLAs, • Assessing severity and impact quickly and honestly, so that a genuine P1 gets the response it deserves and everything else gets prioritised proportionately, • Running the communications during live incidents, keeping Support, Customer Success and internal stakeholders supplied with accurate updates so that nobody has to guess, • Holding other teams accountable for resolution once an issue is with them, chasing where needed and closing the loop with the customer Investigation and root cause analysis • Reproducing reported issues across devices, platforms and customer configurations, and narrowing vague reports into a specific, evidenced failure, • Digging into logs, monitoring and observability tooling, querying databases, and inspecting API traffic to establish what actually happened rather than what was assumed to have happened, • Resolving issues independently where you can, using the API and back end tooling to correct data, unblock users and repair broken configurations safely, • Investigating integration and authentication problems end to end, including SSO, user provisioning, HR system syncs, webhooks and third party APIs, • Producing root cause write-ups that are clear enough for a customer to be told the truth and detailed enough for engineering to act on Engineering partnership • Working alongside the rapid response engineering team as their front line, arriving with reproduction steps, logs, affected accounts and a hypothesis rather than a forwarded ticket, • Raising and shaping bug tickets so they are actionable on first read, and representing the customer impact in prioritisation conversations, • Verifying fixes before they reach customers, and confirming afterwards that the problem is genuinely gone, • Feeding recurring failure patterns back into product and engineering planning, including the unglamorous fixes that never make a roadmap on their own Making escalations rarer • Building the diagnostic tooling, scripts, dashboards and runbooks that let the Product Support team resolve independently what currently has to come to you, • Upskilling Product Support Specialists through documentation, walkthroughs and pairing on live issues, and deliberately handing down the things you have automated or explained, • Improving alerting and monitoring so that we find problems before customers report them, • Identifying gaps in product observability and pushing for the logging, error handling and admin controls that would make future issues self-evident Requirements You don't need to tick every box. This is a guide to what the role involves and the kind of person we think will do well in it. If you meet most of these and the role appeals to you, please do apply. You must be able to work from the Boston office at least 3 days a week. Who you are • You enjoy the problems nobody else has been able to crack. Intermittent, unreproducible and "it only happens to this one customer" issues are the interesting part of the job for you, not the frustrating part., • You have worked in a technical escalation, escalation engineering, application support or technical support engineering role in a SaaS business, or you have moved into one from software engineering, DevOps or a senior technical support position., • You are comfortable in a terminal, in logs and in data. You can write SQL to answer your own questions, read API requests and responses, and use monitoring or observability tooling to follow a problem through a system., • You understand how modern web and mobile applications actually fit together: APIs, authentication, integrations, background jobs and the places where they tend to break., • You are methodical under pressure. When something is on fire you work the problem in a structured way rather than guessing, and you keep people informed while you do it., • You write clearly for two very different audiences: an engineer who needs precision, and a customer who needs to understand what happened and what comes next without the jargon., • You know when to stop investigating and escalate. You are comfortable saying you need help, and equally comfortable pushing back when something has been escalated that shouldn't have been., • You are genuinely customer-centric. Behind every escalation is a frontline worker who cannot do their job, and that matters to you., • You can work independently and prioritise sensibly across competing urgent things, flagging early when something is at risk. Helpful to have • Written code in a professional setting, in any language? Useful. You won't be shipping features, but it changes how you read a bug., • You can read code well enough to form a hypothesis about where something is going wrong, even if you would not be the one to write the fix., • Debugged mobile apps, push notifications or offline sync? That's a lot of what we do., • Worked with SSO, SAML, SCIM or HR system integrations? Those are some of our trickiest escalations., • Comfortable with cloud infrastructure and observability tooling, and happy poking around in logs and traces? Very handy., • Run or participated in an on-call rota, or written post-incident reviews? We'd like to hear how you approached it., • Used AI tools to speed up investigation, summarise tickets or search documentation? We're keen on people who find leverage., • Know a thing or two about internal comms or intranet tools? Useful., • Worked in an international team, sharing asynchronous updates? Even better., • Speak French, German or Spanish? We'd love to hear from you. Benefits ???? Why Blink? You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you’ll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of! Benefits include: • A competitive salary., • Generous equity allocations with significant upside potential., • 20 day's leave + public holidays., • 401(k) A generous plan to help you save for a bright future., • Private health insurance- we'll pay for your medical, dental, and vision coverage., • Enhanced parental leave., • Additional time off between Christmas and New Year., • The ability for you to grow, learn and solve a variety of challenges, working in a supportive environment with smart, talented people., • Social events (lunches, breakfasts, nights out). At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age or veteran status.

Job DescriptionDescription: Full-Time: Four (4) day workweek (31 - 37.5 hours per week) Under the direction of the Dental Assistant Supervisor, the Dental Assistant is responsible for assisting the dentists, dental residents, and dental hygienists in the direct provision of primary care dental services to patients of the center. The Dental Assistant is also responsible for sterilization, preparation, chair side assisting, inventory control of dental instruments and supplies. The Dental Assistant will also be required to perform administrative tasks as designated by the Dental Administrative Supervisor. Representative Duties: 1. Performs duties which assist the dentist(s) and hygienist in the care and treatment of patients • Assists patients in resolving minor difficulties, answering their questions and giving directions to patients as authorized by the dentist or dental hygienist, • Serves as dentist’s or dental hygienist’s chair-side assistant, • Prepares operatory for patient treatment as per Dental Department protocols and the dentist’s or dental hygienist’s directions, • Performs independent procedures as delegated and directed by the dentist in accordance with state regulation and law and Dental Department directive and protocol, • Maintains Dental Department equipment in accordance with manufacturer’s directions and Dental Department policy and protocol, • Maintains all Dental Department areas in compliance with Dental Department directives and protocols as well as center policies and procedures relative to infection control, exposure control and safety issues, • Responsible for the sterilization of instruments, and the cleaning and routine maintenance of equipment and work areas, • Maintains inventory of supplies and materials as well as maintain thorough and accurate documentation of inventory, • Performs lab work including custom trays, whitening trays, etc, • Performs clerical functions to maintain patient charts and schedule treatment, • Looking for expired materials in their assigned room 1. Assist with front-end operations when needed • Greet each client with a smile and welcoming, professional manner, • Answer each phone call in a cheerful and professional manner, • At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position, • Perform reception duties in an efficient, professional and courteous manner, • Follow established policies for appointment scheduling, patient registration and all front desk operations 1. Meets agency participatory expectation • Adheres to all agency and departmental policies and procedures, • Participates in quality assessment and improvement activities as requested, • Adheres to the highest principles of patient and client confidentiality, • Adheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in the environment and takes measures to rectify the situation, • Attends all required meetings, in-services and professional trainings, • Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities, • Serves on agency committees and in professional organizations when requested 1. Performs other related job duties as required. Requirements: • High school diploma or GED certificate, • Current Massachusetts Dental Assisting License, • Current CPR (BLS) certification, • Radiology certification, • Able to work effectively at all levels in collaborative team environment, • Effective oral and written communication skills, • Ability to attend to multiple tasks at the same time and to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols, • Demonstrated ability to work respectfully and effectively with individuals from a wide range of backgrounds, perspectives, and life experiences. This includes engaging constructively with colleagues, patients, clients, and vendors in a manner that reflects professionalism, empathy, and cultural awareness, without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, or other protected characteristics as defined by applicable law. Preferred Qualifications: • Completion of an accredited course in dental assisting, • Knowledge of Epic, • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology, • Ability and willingness to learn Working Conditions and Physical Effort • Work involves considerable exposure to unusual elements such as extreme temperatures, unpleasant odors and/or loud noises, • Moderate physical activity Requires handling average-weight objects up to 15-20 pounds, assisting with patients and standing and/or walking for most the day, • Will work with blood or blood-borne pathogens and will require OSHA training, • Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipmentThis is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East. We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.

Job DescriptionCompany Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join the Harvard Faculty of Arts and Sciences? The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience. Job Description Job Summary: Provides a wide range of administrative support to the Center for Middle Eastern Studies including receptionist duties, office administration, event logistics, and academic program assistance. Serves as main public representative of the Center to visitors and the general public and provides general office support for Center faculty, staff, and associates. Job-Specific Responsibilities: Responsibilities of this service-oriented role include, but are not limited to, • Serve as Harvard CMES's public facing representative, answering the main telephone line, handling general inquiries about all aspects of CMES operations via the cmes@fas.harvard.edu main email line and greeting a disparate variety of visitors to the Center at the 'front desk". Fields inquiries from students, the general public, local academics, vendors and the media. Answer inquiries as appropriate and/or escalate to the proper person when needed., • Serve as CMES's facilities and building manager, and maintains all CMES common spaces and office equipment, including troubleshooting and reporting issues with computers (IT liaison), building access and maintenance, ordering supplies, photocopying and faxing, distributing mail, sending FEDEX, etc. Helps to maintain building and computer inventory for CMES space at 38 Kirkland and 17 Sumner. Serve as Room Scheduler, coordinating and allocating CMES conference room space (rooms 102 and 208). Serve as Phone/TELECOM liaison., • Provide administrative support to the Center Director and Executive Director, including travel arrangements, word processing, drafting and editing correspondence, meeting organization including scheduling, invitations, reminders and agendas for Steering Committee, Executive Committee (4-6x per year) and Staff Meetings (2-3x per month), scheduling appointments, processing expense reports, and maintaining files., • Process financial transactions related to office administration, maintenance, meeting expenses (typically business meals) and student travel. Maintains budget for CMES office supplies and maintenance, and business meals., • Student travel coordinator: primary contact for undergraduate and graduate travel grants and programs available through the Center for January Term, Spring Break, and Summer. Serves as CARAT administrator. Work with OIE in advertising travel opportunities. Coordinates travel payments, required pre-departure travel forms, GSS travel orientation for funded students for high and elevated risk countries students travelers. May serve as trip administrative co-leader for in-country short-term JTerm and Summer programs (Turkey, Tunisia). Organizes and conducts post-excursion analysis: surveys and interviews., • Assist with publications, communications and website, including responsibility for updating teacher resources, graduate student, Visiting Researcher, and Faculty web pages and contact info. Help proof CMES newsletter., • Support Center activities with an emphasis on Academic programs (AM & PhD) and activities including admissions, recruiting, orientation, conferences, mailings, website, and databases. Assist with alumni outreach. Responsible for annual Affiliates in Research renewals., • CMES contact for Art and Photo Exhibits (CGIS; CMES, per year) including liaising with artist and CGIS staff, coordinating set-up of show (carpenter, payments, insurance, etc.) arrange and moderate artist public talk and opening "ceremony". Assists with print and online publicity for the event in the Harvard and Boston area community., • Support Center activities, including special events, student programs, conferences, mailings, website, and databases. Assist in data collection for grants and special projects. Perform other clerical and administrative duties as requested. Working Conditions: • Work is performed in-person, in an office setting on the Harvard University campus in Cambridge, MA., • The typical weekly schedule is Monday - Thursday, 9AM to 5PM (or by arrangement)., • Occasional overtime may be required to assist at special events. Qualifications Basic Qualifications (required): • Three or more years of related administrative experience. Additional Qualifications and Skills (preferred): • College degree preferred, or an equivalent of education plus relevant experience in an office environment., • Strong organizational and communication skills., • Ability to manage frequent interruptions, juggle multiple tasks, and manage shifting priorities., • Must be comfortable assisting a variety of people., • Ability to handle confidential information discreetly and interact with people from diverse cultures in a respectful manner., • Knowledge of Microsoft Office applications and familiarity with both PC and Mac platforms., • Knowledge of Harvard financial processes and systems helpful but not required., • Background or interest in Middle Eastern Studies advantageous., • We strongly welcome and encourage applicants from diverse backgrounds to join our community. Additional Information • Standard Hours/Schedule: 28 hours per week, • Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position, • Pre-Employment Screening: Identity and Reference checks required., • All formal offers will be made by FAS HR. Other Information: Established in 1954 to support research and teaching on the Middle East, the Center for Middle Eastern Studies core mandate is the pursuit of firsthand knowledge about the Middle East based on literacy in its languages and a deep understanding of its diverse politics, cultures, and histories. CMES's academic community includes over forty faculty, a diverse cohort of more than fifty graduate students, and an annual contingent of twelve to fifteen visiting researchers. Work Format Details This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment. Salary Grade and Ranges This position is salary grade level 054. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information. Benefits Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: • Generous paid time off including parental leave, • Medical, dental, and vision health insurance coverage starting on day one, • Retirement plans with university contributions, • Wellbeing and mental health resources, • Support for families and caregivers, • Professional development opportunities including tuition assistance and reimbursement, • Commuter benefits, discounts and campus perks Learn more about these and additional benefits on our Benefits & Wellbeing Page. EEO/Non-Discrimination Commitment Statement Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes. Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

Job DescriptionOverview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. As a Security Officer Enhanced Part Time Welcome Desk in Boston, MA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Pay Rate: $23.00 / Hour Job Schedule: DayTimeSat07:00 AM - 03:00 PM How This Role Works: • Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment., • Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It’s all up to you. This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed. Responsibilities: • Provide customer service to tenants, visitors, and/or vendors at a commercial real estate front desk by carrying out site-specific security-related procedures and policies., • Monitor access to the property, greet and screen visitors, verify authorization, and direct guests to appropriate offices or building areas., • Maintain visitor records, issue and collect access credentials as applicable, and support tenant and visitor access requests., • Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner; notify appropriate personnel and support emergency response activities when appropriate., • Monitor front desk communications, cameras, and building systems as assigned, and report unusual activity, maintenance concerns, or security-related issues according to site procedures. Minimum Requirements: • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver’s license will be required for driving positions only. Why Join Us: • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle., • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs., • Smart Tools: Access exclusive technology for real-time shift visibility and claiming., • Benefits: Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance; seven holidays annually paid at time and a half, if worked; 40 hours of vacation after one year of employment at eligible work assignments (unused vacation is only paid out where required by law)., • Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1712637

Job DescriptionDescription: Position Summary: The Dental Assistant is responsible for assisting in the performance of quality, caring dentistry and to aid the doctor smoothly and unobtrusively. This position performs clinical procedures under the supervision of a licensed dentist. The assistant gets the patient ready, prepares the room and equipment and assists the dentist during treatment. Adheres to all required OSHA and health regulations. Primary Responsibilities: Patient Care a) In addition to following all the policies, procedures, and protocols of the health center and the department, the dental assistant is accountable for the following: b) Prepare clinic for daily activity upon arrival, including stocking the floor/bays c) Seat the patient, review insurance status, and assist in assuring all patients are properly insured or have made a deposit, prior to treatment d) Prepare patient for treatment e) Collect/confirm data and demographics, information, and vital signs f) Interview patients about personal, medical, and dental histories g) Present the patient to the dentist and highlight key areas of concern h) Serve as patient’s advocate throughout the patient’s visit i) Assist in the behavioral management of the patient j) Assure the comfort and safety of the patient environment at all times, and report any issues to the dental leadership immediately k) Set up instrument tray l) Expose radiographs as directed and quality check the diagnostic quality of the images, including: orientation, contrast, positioning, correct structure(s) captured m) Provide active chair side assistance- be proactive and anticipate needs n) Perform “Time Out” procedures in conjunction with provider · Sterilization a) Perform weekly biological test – monitor and report results b) Complete sterilization logs – confirm slips and proper documentation c) Attend trainings and report back and/or train fellow staff d) Maintain the sterilizers · Central Supply a) Participate in weekly ordering b) Monitor and maintain a full stock of supplies and equipment in central supply c) Open, examine, and confirm packing slips for newly arrive supplies and put all supplies in the proper place in a timely manner · Equipment a) Treat all equipment with respect and the highest level of care Ensure the security of all equipment at all times b) Monitor and remove broken instruments from use via broken instrument policy c) Participate in the inventorying of all instruments for each quarter d) Help facilitate interactions with repair vendors · Dental Lab a) Pour dental models b) Maintain dental cases, pending cases, and lab logbook c) Place lab cases in each provider’s lab storage area d) Review pending lab cases and monitor overall case status e) Maintain clean lab environment at all times · Office Support a) Organize and maintain supply and lab packing slips/invoices b) Maintain dental records c) Fulfill requests for copies of dental records d) Schedule appointments e) Cover the front desk as needed f) Communicate status and needs to front desks, fellow assistants and providers, dental leadership g) Continually monitor practice patient flow and anticipate and assist other team members to best serve the patients h) Read, maintain, and respond to Codman Square email account · Professionalism a) Respect/protect the confidentiality of clients b) Commit to the Health Center’s mission, participate in department-wide and health center-wide initiatives, and take initiative to continuously improve performance c) Participate in community outreach d) Maintain knowledge of and respect for department chain-of-command e) Treats all fellow staff, patients, internal/external customers with respect and courtesy f) Can accept constructive criticism and work well with others g) Is organized, motivated, committed, and self-directed h) Willing to work with patients of all ages, compromised health/developmental issues i) Increases knowledge and skills through self-study and by attending courses and seminars j) Has dependable job attendance and can be relied on to follow through with assigned tasks Other duties and/or other departments/locations as applies. Requirements: Qualifications & Skills: · An On-the-Job Trained (OJT) Dental Assistant in the state of Massachusetts must be trained in the dental office under the supervision of a licensed dentist. A minimum of a high school diploma is required and a letter documenting such training has occurred. OR · To qualify as a Formally Trained Dental Assistant (FTDA), one must: · Successfully complete a dental assisting program of not less than one year, for dental assistants accredited or recognized by: Commission on Dental Accreditation (CODA) OR New England Association of Schools and Colleges (NEASC) OR Meets the standards of the Massachusetts Department of Education · Current BLS/CPR · Documentation of completion of radiology certification or equivalent · Documentation of completed courses on CDC guidelines and OSHA standards · Current registration with the Massachusetts Board of Registration in Dentistry, once required · Min of 0-3 years of clinical dentistry experience Physical Requirements: · Must be able to stand or sit for prolonged periods (at least 50% of the time) · Ability to lift up to 25 pounds and load onto shelves · Visual acuity sufficient for frequent reading and computer use Benefits: CSHC offers a generous benefits package including: · Competitive Medical and Dental Insurance · Employer-paid Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance · Retirement-403(b) plan · Vacation, Holiday, Personal and Sick Time Accruals · Flexible Spending Reimbursement Accounts (Health and Dependent Care) · Educational Assistance and Tuition Reimbursement Programs · Commuter Benefits · Opportunities for academic appointment at Boston University / Boston Medical Center Pay Range: $22.00 to $34.28 Hourly. Compensation is commensurate with years of experience.

Position Requirement: Part-Time FLSA Status: Non-Exempt Location: Revere, MA Join a leading clinician-led behavioral health company today! OptiMindHealth (OMH) is expanding and seeking compassionate professionals to join our team. Today, OMH provides superior behavioral health services to patients in Massachusetts, Colorado, and Montana. Since 2016, we have specialized in serving both adult and adolescent patients in a supportive outpatient environment. Our practice strives to improve access to holistic and cost-effective mental health care while supporting our clinical and administrative staff in all aspects of their work. Our team members define this work as the perfect balance between flexibility and efficiency. This position is an entry level Physician Liaison / Outreach Coordinator role. Preferred candidates will possess a B2B Sales background with a strong focus on building and managing referral relationships in the healthcare industry. Higher starting salary and growth path for those with more experience and a stable work history. On-the-job training will be provided for all job duties, which may expand over time. $20-$30/hour based on experience. The Physician Liaison / Outreach Coordinator at OMH is responsible for promoting targeted, consistent growth in a specified territory and/or strategy by soliciting referrals from medical providers and healthcare institutions as directed by the OptiMindHealth senior leadership team. Primary responsibilities: 1. Identify, initiate, and maintain contact/relationships with referral sources within a specified territory and/or strategy that will yield new referrals, and maintain existing referral base, for the organization. Follow up with existing referral sources to ensure all aspects of referral relationships including access, communication and medical management are working positively for these medical providers and healthcare institutions., 2. Conduct sales meetings with medical providers and referral coordinators in the communities served by OMH to ascertain and understand their needs and desires. Provide a thorough explanation of service line attributes, processes, and outcomes to referring providers and associated stakeholders. Discuss the possible overlap in our offerings and needs to stakeholders, review our specialty areas and note our differentiating characteristics., 3. Complete and track follow-up meetings with medical providers to close new or additional business and ensure that internal and external obstacles to business growth and retention are identified and minimized or eliminated., 4. Identify and communicate key trends in service gaps and/or breakdowns that would be critically important to long term referral relations and recommend solutions to OptiMindHealth's Director of Physician Relations, Chief Operating Officer, and Chief Executive Officer. Provide input on the development of new clinical services so that they are constructed with the referring physician in mind., 5. Facilitate meetings with healthcare institution office managers and other ancillary staff to provide information, gather market intelligence and understand referral patterns to establish and maintain referral relationships. Assess individual medical provider referral patterns and seek ways to increase service line utilization and cross-selling opportunities for account maximization. Develop relationships with others to further support the growth of referrals from medical providers., 6. Document meeting results and necessary follow-up in the customer relationship management (CRM) system. Prepare and present weekly activity reports, identifying trends, additional business opportunities, and obstacles to new business growth., 7. Facilitate the organization's response to new business opportunities through information gathering, presentation and proactive interaction with appropriate internal constituents. Use this information to ensure an effective system for triage of medical provider and referring healthcare institution concerns and follow up communication as appropriate, in collaboration with operations leadership., 8. Contribute to the development of the organization, division, and corporate sales function and strategy by collaborating with appropriate individuals to develop and execute sales and retention strategies/plans for target markets and facility service lines with focus on delivering referral growth results in accordance with predetermined targets., 9. Evaluate, analyze, and interpret market demographics for both medical provider and patient populations (market share patterns; patient utilization data and medical provider referral trends) and both volume and financial contribution for market and facilities' service lines, in collaboration with leadership., 10. Work with the internal organization to develop messages and materials that support medical providers and associated stakeholder's informational needs by providing feedback and assistance on the design and distribution of marketing initiatives directed toward the medical provider customer. Job Requirements: 1. Sales Execution and Customer Relationship Management (75% of time), 2. Internal Integration (10% of time), 3. Market Assessment/Sales Planning (10% of time), 4. Participation in OptiMindHealth's Strategic Growth Team (5% of time) Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Familiarity with organization's entire network of services, operations, language, and roles., 2. Understanding of the practice of medicine including referral relationships, payer requirements and other economic and clinical influences., 3. Experience and ability to: a) Plan, organize, document, and manage performance goals within prescribed timeframes (prioritize and focus) b) Identify and respond proactively to primary client/customer needs with the amount of detail needed to achieve resolution (service orientation) c) Present, probe, persuade and actively listen to referral source needs and respond with the right mix of service line and product attributes that produces results d) Experience cultivating productive relationships with clients that has created significant, sustained growth e) Proven ability to achieve targets independently with minimal oversight f) Travel, including overnight; work flexible hours; deal with stress; maintain a "mobile office" Skills and Strengths: The successful candidate will be able to successfully plan and consistently reach goals to fulfill the OMH vision. This includes having the following skills and strengths: 1. Excellent interpersonal and listening skills, 2. Ability to work effectively with a broad range of people in various settings, including doctors, office managers, trainees and students, academic institutions and personnel, front desk staff, and other practice administrators, 3. Experience in either similar work, sales, marketing, or public relations is required, 4. Excellent verbal and written English skills are required, 5. The ability to motivate, negotiate, and persuade referring doctors and institutions into a course of action, 6. Familiarity with various electronic health records platforms and willingness to be trained on proprietary systems, 7. Excellent knowledge of sales and customer relationship management software and Microsoft Outlook, Teams, Excel, PowerPoint and Word, and other Microsoft collaboration tools. Personality and Character: The successful candidate for this position will naturally exemplify the following personality characteristics: 1. Strong work ethic, integrity, independent and detail oriented, 2. Tenacious and positive, 3. Outgoing and friendly demeanor, 4. Creativity and strong problem-solving skills Preferred Education and/or Experience: 1. Bachelor's degree in business, healthcare administration, or public health administration, 2. Two years (2+ years) of progressive healthcare sales experience preferably in a multi-site healthcare organization preferred If you are interested or have questions, Apply today! Our dedicated recruitment team will reach out to you quickly to answer any questions to help you determine if OptiMindHealth is the right "fit" for you. The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job's responsibilities/tasks may be modified and/or expanded over time. OMH will inform the employee when changes in the respective job description are made.

Surrogacy Opportunity Starts at 60K-75K+ with a $1,250 Pre-Screening Bonus Your surrogacy journey could help build the family someone's been dreaming of and whether you're a stay-at-home mom or working full-time, it fits around your life. What You Get • 60,00075,000+ for first-time surrogates, • Up to $95,000+ for experienced surrogates, • $1,250 screening bonus, • Up to $10,000 before you're even pregnant, • Get matched in weeks, not years, • You're in control your timeline, your choice, • 100% of medical, legal, and travel costs covered, • All expenses paid nothing comes out of your pocket, • The nation's only OB-managed surrogacy programWho Can Apply, • Between 20 and 38 years old, • At least one healthy pregnancy and delivery, • BMI under 35, • Smoke-free lifestyle no nicotine products, • Six or fewer previous deliveries, • U.S. citizen or permanent resident living in an eligible stateHow It Works Apply in about 2 minutes and most applicants hear back within 12 business days. • Apply & Get Pre-Approved a free 2-minute application checks your eligibility instantly, • Screening & Medical Evaluation required medical and psychological pre-screening; your $1,250 bonus is paid in milestones as you complete it, • Matching & Legal you review family profiles and choose who to help; independent legal counsel provided at no cost to you, • Transfer, Pregnancy & Beyond physician-led care from embryo transfer through delivery, with a confirmed pregnancy in 46 months1 in 6 Families Struggle to Have a Child. There's More Than One Way to Help Them Grow. Know someone who'd make a great surrogate? Share the opportunity and help a family that's been waiting for years every Advocate earns up to $1,500 per successful referral, no limit. This opportunity can change your life and someone else's. Whether you're doing it to secure your future, support your family, or earn strong income on your own terms, we'll be here every step of the way. Don't Wait Apply Now and See If You Qualify. Our candidates are interested in surrogate, surrogacy, become a surrogate, paid surrogacy, gestational carrier, surrogate mother, part time, full time, flexible, flexible schedule, work from home, remote, stay at home, weekend, evening, jobs for moms, stay at home mom, work from home for moms, flexible jobs for moms, jobs for mothers, nanny, babysitting, childcare, daycare, caregiver, preschool, teacher assistant, tutor, teacher, swim instructor, classroom assistant, education, housekeeping, house cleaning, maid, customer service, call center, retail, cashier, store clerk, restaurant, server, waitress, hostess, barista, office, admin, receptionist, front desk, data entry, dispatcher, personal assistant, administrative assistant, office assistant, medical assistant, dental receptionist, nursing, therapy, fitness trainer, spa, salon receptionist, beauty assistant, bookkeeper, billing specialist, accounting, domestic, gig, trabajos desde casa, trabajos medio tiempo, trabajos para madres, niera, cuidado de nios, subrogacin, madre sustituta #Northeast / Mid-Atlantic (11) • _

Job Description Summary The Medical Assistant is responsible for supporting the practice with overall responsibility for maintaining efficiency of patient flow. Clinical duties include but are not limited to maintaining universal precautions; rooming patients, taking necessary vital signs and measurements, perform phlebotomy as needed, administering vaccines, performing treatments and procedures as ordered by the provider. The Medical Assistant will be responsible for answering practice education, counseling and performing various testing and screenings. The MedicalAssistant will also be responsible for maintaining patients' rooms, setting up and stocking, as appropriate as well as ordering and tracking supplies for the practice. Administrative responsibilities will include, without limitation, all generally accepted office responsibilities, making appointments, filing, answering phones, preparing correspondence, preparing patient charts, obtaining referrals and paperwork from referring physician offices. Job Description ESSENTIAL FUNCTIONS 1 - Greets patients coming in for appointments in a professional manner and escorts them into patient exam rooms. 2 -Assist with varied procedures within the practice including both routine and non-routine (complex) procedures as directed and under the supervision of the MD, NP, or PA. (The extent and complexity of procedures will be practice specific and need to have documentation of why considered complex). a - Provide a variety of services including: assisting physicians in all minor procedures and wound care as requested. b - act as a chaperone when needed 3 Takes vital signs and documents accordingly. 4 Assists administrative team in greeting patients, scheduling appointments, processing orders, collecting encounter forms and answering telephones. 5 Assists with determining reason for visit or phone call, flags for immediate responses, takes messages appropriately and notifies appropriate medical staff. 6 Responsible for coordination of room rotations. a - Assists with varied procedures, as directed and under the supervision of the MD, NP or PA 7 Assists with receiving test results for physicians and calling patient with follow up of labs and tests under direction of physician/nurse practitioner. 8 Cleans instruments and equipment following infection control guidelines. 9 Maintains sterilizer competencies. 10 Maintains excellent customer service and fosters an environment of optimal patient care a - Communicate critical patient information to the nurse and/or provider. b - Act in a professional manner at all times c - Maintain a positive attitude at all times, creating a collaborative and team oriented environment 11 Ensures appropriate communication in changes in schedule with physicians, nurse practitioners, physician assistants, staff and patients. a - Verifies schedule at end of clinic and gives to Program Director. b - Assists Nursing Supervisor with completing weekly MA schedules c - Participate in daily huddles, attend 75% of scheduled staff meetings and attend workflow/other meetings as needed. 12 Cross-trains to assist in covering the front desk team when needed. Duties include: patient check in/out, answering any questions that patient may have, and other related administrative tasks. a - Efficiently manages email communications in a timely manner, uses appropriately and remains current with division/organizational communications. b - Is proficient in the use of all computer applications, Meditech, lotus notes, i-heal.. c - Assists in uploading of photographs into Meditech and i-heal. 13 - Percept new employees using the established check off sheet reviewing departmental protocols, policies and workflow. a - serve as a role model/mentor providing support, training and sharing of knowledge including explaining and monitoring new workflows and policies 14 - Works in Collaboration with Nursing Supervisor in the preparation of yearly evaluations by providing individual feedback and assisting with chart review and reviewing yearly competencies and ensure compliance with all personnel policies. 15 - Commits to two sessions of our annual flu clinics 16 Safety Awareness – Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment a -Demonstrates required office and clinical equipment competencies necessary to successfully perform this role b -Verifies patient identification according to policy prior to administration of care and/or procedures. c -Complies with the current CDC hand hygiene guidelines through proper hand-washing. d - Adheres to universal precautions and makes appropriate use of personal protective equipment at all times. e - Appropriately disposes of hazardous materials f - Utilizes proper body mechanics when performing all aspects of the job g - Follows appropriate chain of communication/command. 17 - Other duties as required 18 - Works the required weekend and holiday schedule JOB REQUIREMENTS Minimum Education Preferred High School Diploma or equivalent preferred Completion of a Medical Assistant program preferred. Minimum Work Experience Experience in a clinical setting preferred L?icense/Certifications BLS - Basic Life Support required CMA - Certified Medical Assistant certificate preferred Required additional Knowledge and Abilities Exceptional interpersonal, communication, and customer service skills Strong clinical and judgment skills are essential. Good organizational and prioritization skills Ability to work successfully as a team player. Demonstrated knowledge of varied medical procedures Extensive knowledge of anatomy, physiology and English grammar. Ability to react calmly and effectively in emergency situations. Ability to read, understand and respond to detailed oral and written instructions; communicate clearly. Able to both lead and take direction from Nursing Supervisor. Employee must demonstrate computer proficiency through efficient use of the electronic medical record; telephone communications; e-mail; and other computer software as required.

Job Description Summary The Medical Assistant is responsible for supporting the practice with overall responsibility for maintaining efficiency of patient flow. Clinical duties include but are not limited to maintaining universal precautions; rooming patients, taking necessary vital signs and measurements, perform phlebotomy as needed, administering vaccines, performing treatments and procedures as ordered by the provider. The Medical Assistant will be responsible for answering practice education, counseling and performing various testing and screenings. The Medical Assistant will also be responsible for maintaining patients' rooms, setting up and stocking, as appropriate as well as ordering and tracking supplies for the practice. Administrative responsibilities will include, without limitation, all generally accepted office responsibilities, making appointments, filing, answering phones, preparing correspondence, preparing patient charts, obtaining referrals and paperwork from referring physician offices. Job Description ESSENTIAL FUNCTIONS 1 - Greets patients coming in for appointments in a professional manner and escorts them into patient exam rooms. 2 -Assist with varied procedures within the practice including both routine and non-routine (complex) procedures as directed and under the supervision of the MD, NP, or PA. (The extent and complexity of procedures will be practice specific and need to have documentation of why considered complex). a - Provide a variety of services including: assisting physicians in all minor procedures and wound care as requested. b - act as a chaperone when needed 3 Takes vital signs and documents accordingly. 4 Assists administrative team in greeting patients, scheduling appointments, processing orders, collecting encounter forms and answering telephones. 5 Assists with determining reason for visit or phone call, flags for immediate responses, takes messages appropriately and notifies appropriate medical staff. 6 Responsible for coordination of room rotations. a - Assists with varied procedures, as directed and under the supervision of the MD, NP or PA 7 Assists with receiving test results for physicians and calling patient with follow up of labs and tests under direction of physician/nurse practitioner. 8 Cleans instruments and equipment following infection control guidelines. 9 Maintains sterilizer competencies. 10 Maintains excellent customer service and fosters an environment of optimal patient care a - Communicate critical patient information to the nurse and/or provider. b - Act in a professional manner at all times c - Maintain a positive attitude at all times, creating a collaborative and team oriented environment 11 Ensures appropriate communication in changes in schedule with physicians, nurse practitioners, physician assistants, staff and patients. a - Verifies schedule at end of clinic and gives to Program Director. b - Assists Nursing Supervisor with completing weekly MA schedules c - Participate in daily huddles, attend 75% of scheduled staff meetings and attend workflow/other meetings as needed. 12 Cross-trains to assist in covering the front desk team when needed. Duties include: patient check in/out, answering any questions that patient may have, and other related administrative tasks. a - Efficiently manages email communications in a timely manner, uses appropriately and remains current with division/organizational communications. b - Is proficient in the use of all computer applications, Meditech, lotus notes, i-heal.. c - Assists in uploading of photographs into Meditech and i-heal. 13 - Percept new employees using the established check off sheet reviewing departmental protocols, policies and workflow. a - serve as a role model/mentor providing support, training and sharing of knowledge including explaining and monitoring new workflows and policies 14 - Works in Collaboration with Nursing Supervisor in the preparation of yearly evaluations by providing individual feedback and assisting with chart review and reviewing yearly competencies and ensure compliance with all personnel policies. 15 - Commits to two sessions of our annual flu clinics 16 Safety Awareness – Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment a -Demonstrates required office and clinical equipment competencies necessary to successfully perform this role b -Verifies patient identification according to policy prior to administration of care and/or procedures. c -Complies with the current CDC hand hygiene guidelines through proper hand-washing. d - Adheres to universal precautions and makes appropriate use of personal protective equipment at all times. e - Appropriately disposes of hazardous materials f - Utilizes proper body mechanics when performing all aspects of the job g - Follows appropriate chain of communication/command. 17 - Other duties as required 18 - Works the required weekend and holiday schedule JOB REQUIREMENTS Minimum Education Preferred High School Diploma or equivalent preferred Completion of a Medical Assistant program preferred. Minimum Work Experience Experience in a clinical setting preferred L?icense/Certifications BLS - Basic Life Support required CMA - Certified Medical Assistant certificate preferred Required additional Knowledge and Abilities Exceptional interpersonal, communication, and customer service skills Strong clinical and judgment skills are essential. Good organizational and prioritization skills Ability to work successfully as a team player. Demonstrated knowledge of varied medical procedures Extensive knowledge of anatomy, physiology and English grammar. Ability to react calmly and effectively in emergency situations. Ability to read, understand and respond to detailed oral and written instructions; communicate clearly. Able to both lead and take direction from Nursing Supervisor. Employee must demonstrate computer proficiency through efficient use of the electronic medical record; telephone communications; e-mail; and other computer software as required.

Job Description Ophthalmic Consultants of Boston is seeking a motivated, customer-focused Front Desk Representative to join our healthcare team. This position plays a key role in creating a positive first impression for our patients while ensuring smooth, efficient front office operations. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced environment This person would be scheduled to work in our Boston office with coverage as needed in Cambridge. Full time-Monday through Friday; 9-5:30(5 days per week), or 7-5:30 (4 days per week). Key Responsibilities: • Greet and register patients promptly and courteously upon arrival., • Verify and update patient demographics and insurance information., • Possess working knowledge of a variety of insurance plans and coverages; determine eligibility and coverage for services., • Collect co-pays, deductibles, and outstanding balances at check-in and check-out., • Assist patients with past due balances, explaining payment options and processing transactions., • Schedule patient and diagnostic appointments accurately and efficiently for multiple physicians, coordinating with internal departments., • Follow up on appointments to minimize no-shows and maximize productivity., • Address patient inquiries in person with professionalism and care., • Collaborate with clinical staff and management to ensure optimal patient flow., • Take initiative in solving problems and escalating issues when needed., • Contribute to a positive office culture by demonstrating leadership and a willingness to take on challenges. Ideal Candidate: • A High School Degree or GED., • Minimum of 2-3 years of medical or health care related setting/front desk preferred, • Proven experience with insurance verifications and patient billing., • Must have a working knowledge of computer and respect for confidentiality., • Must be able to work in a fast-paced environment, paying close attention to detail., • Epic experience a plus., • Bilingual skills a plus.Benefits Offered:, • Health & Dental Insurance- eligible 1st day of employment, • Paid time off and paid holidays, • Health & Dependent Reimbursement Accounts, • 401(k) Plan with company contribution, • Company paid Life and LTD Insurance, • Employee discounts To find out more about OCB, please visit our website at www.eyeboston.com. OCB is an Equal Opportunity Employer. All Employees must be fully vaccinated. Full time-Monday through Friday; 9-5:30(5 days per week), or 7-5:30 (4 days per week)

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/. This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based at our Newton office in Boston, MA. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information. Your work schedule could be subject to change based on business direction at any time.

Job DescriptionDescription: MISSION: Ellis Early Learning partners with families to provide high-quality early childhood education in a warm, nurturing environment. A recognized leader in our field, we support children across the socio-economic spectrum, treasure diversity in all forms, and celebrate the joy of childhood. Ellis (formerly known as Ellis Memorial) is a vibrant, Boston-based nonprofit with a rich history founded in 1885. Our goal is to help all children develop the social, emotional, and academic skills they need to be successful in school and life, regardless of their background. Ellis has earned numerous accolades and is ranked in the top 6% of all early childhood programs by the National Association for the Education of Young Children. Ellis is a local and national model for inclusive, equitable quality early education and stands out for being among the most socio-economically, racially, and culturally diverse organizations serving the children of Boston. Our many innovative partnerships include the New England Conservatory, which provides weekly onsite music instruction to all children, Boston Public Schools which funds four high-performing Boston Pre-Kindergarten (formerly known as UPK) classrooms, JumpStart, Raising a Reader, an urban gardening program and others. Ellis serves over 300 children annually at its flagship campus in the South End and a center in Jamaica Plain. POSITION OVERVIEW: Ellis Early Childhood Education is seeking a warm, organized, and customer-focused Welcome Officer to serve as the welcoming face of our school. This full-time, in-person position is ideal for a professional who enjoys working in a fast-paced environment, thrives on organization, and is passionate about supporting young children, families, and educators. As the first point of contact for families, visitors, and staff, the Welcome Officer plays a vital role in creating a positive and welcoming school environment. This position requires exceptional communication skills, attention to detail, discretion, and the ability to balance multiple priorities while maintaining a calm, friendly, and professional demeanor. The ideal candidate is mission-driven, enjoys building relationships with families, and is comfortable adapting to the changing needs of a dynamic early childhood education setting. RESPONSIBILITIES: • Greet and warmly welcome families, children, visitors, and community partners, creating a positive first impression of the school., • Serve as the primary point of contact at the front desk by answering phones, directing calls, taking accurate messages, and responding to general inquiries., • Monitor visitor access by welcoming guests, logging volunteers, and verifying identification during child pick-up as needed to ensure the safety and security of children., • Respond to emails promptly and professionally while providing excellent customer service to families, staff, and community members., • Maintain confidentiality when handling sensitive student, family, and employee information., • Provide administrative and clerical support to Ellis leadership and staff., • Assist with attendance tracking, data entry, record keeping, filing, and maintaining accurate student records., • Support the administration of the Ellis meal program by maintaining documentation, processing required forms, and ensuring compliance with program requirements., • Prepare, organize, and distribute school communications, forms, and other administrative materials., • Assist with scheduling meetings, organizing office supplies, and supporting daily office operations., • Maintain organized digital and paper filing systems to ensure efficient access to information., • Keep the reception area and front office clean, organized, and welcoming at all times., • Support daily operations by assisting with projects, special events, and other administrative tasks as assigned., • Collaborate with teachers and leadership to ensure smooth communication between classrooms and families., • Help coordinate volunteer sign-in procedures and maintain accurate visitor records., • Provide classroom coverage in infant, toddler, and preschool classrooms when needed to maintain appropriate staffing ratios., • Assist teachers with daily classroom routines while fostering a safe, nurturing, and engaging environment for children., • Build positive relationships with children while supporting Ellis’s mission and educational practices.Requirements:, • Excellent written, verbal, and interpersonal communication skills., • Outstanding organizational skills with the ability to prioritize multiple responsibilities in a fast-paced environment., • Strong attention to detail and the ability to manage competing priorities with accuracy and efficiency., • A positive, professional, and welcoming demeanor with exceptional customer service skills., • The ability to work both independently and collaboratively as part of a team., • Flexibility and adaptability to changing daily needs and priorities., • Proficiency with Microsoft Office, Google, email, and general office technology., • Experience with administrative support, reception, customer service, or office management is preferred., • Experience working in an early childhood education setting is preferred but not required., • A genuine appreciation for young children and a commitment to supporting families and educators. KNOWLEDGE & SKILLS: • High school diploma or General Educational Development (GED) equivalent required., • Previous customer service, administrative, receptionist, or office experience is preferred., • Experience working with young children or in an educational setting is a plus but not required., • Bilingual and Multilingual candidates are encouraged to apply. COMPENSATION & BENEFITS: We offer a comprehensive and competitive benefits package designed to support the health, financial well- being, and work-life balance of our benefit eligible employees. Benefits include: Paid Time Off: Generous vacation and sick time, with vacation accrual prorated based on date of hire and increasing annually, up to maximum accrual at your second anniversary. Employees also receive a paid birthday holiday. Health & Wellness: Medical insurance, along with dental and vision coverage options. In addition, employees benefit from a generous Health Reimbursement Arrangement (HRA) to help offset eligible healthcare expenses. Financial Benefits: 401(k) retirement plan with employer match to support long-term financial planning. Flexible Spending Account (FSA) options are also available for healthcare and dependent care expenses. Employer-Paid Benefits: Company-paid life insurance and long-term disability (LTD) coverage for added financial security. Employee Support: Access to an Employee Assistance Program (EAP), offering confidential resources for personal, family, and work-life support. Childcare Benefit: Discounted childcare is available for employees with children enrolled in the program Why Join Ellis? This is an exciting opportunity for a collaborative and mission-driven leader to help strengthen the systems and operations that support high-quality early childhood programs. The Vice President of Administration will play a critical role in ensuring families, staff, and program leaders have the operational support needed to deliver exceptional experiences and outcomes for children. The purpose of this description is to describe the major responsibilities of the position. It is not to be considered a complete statement of all elements of the work that may be performed.

Job DescriptionSales CoordinatorCambria Hotel Boston Downtown | Seaport District Full-Time | On-Site | Boston, MA Join a High-Performing Hospitality Team Cambria Hotel Boston Downtown is seeking an organized, detail-oriented, and service-driven Sales Coordinator to support our growing Sales Department. This is an exciting opportunity to join an entrepreneurial hotel team where your work directly impacts revenue, guest satisfaction, and overall hotel success. As the Sales Coordinator, you will serve as the operational backbone of the sales office, supporting group business, client communications, reservations coordination, billing processes, and administrative functions. You'll work closely with the Director of Sales and hotel leadership while gaining exposure to all aspects of hotel sales and business development. What You'll DoSales & Group Coordination • Build and manage group blocks, events, and reservations within Choice Advantage PMS and STS., • Prepare contracts, room blocks, PM accounts, billing arrangements, and reservation booking links., • Coordinate rooming lists and special requests with clients and groups., • Manage deposits, billing instructions, routing details, and post-event actualization., • Prepare group resumes and participate in operational planning meetings., • Serve as a liaison for FIT accounts, wholesale reservations, and airline crew accommodations., • Assist with site inspections and sales appointments.Administrative Support, • Maintain CRM databases, sales reports, files, and departmental records., • Coordinate VIP arrivals, amenities, and guest welcome communications., • Support sales office organization and inventory management., • Draft professional correspondence and assist with day-to-day departmental operations., • Participate in weekly sales meetings and special projects.What We're Looking For, • Strong organizational skills and exceptional attention to detail., • Excellent written and verbal communication skills., • Ability to manage multiple priorities in a fast-paced environment., • Professional, positive, and team-oriented attitude., • Proficiency with Microsoft Office Suite., • Previous hotel front desk and/or hotel reservations experience required., • Proficiency with hotel PMS, CRM and Microsoft Office suite required.Schedule, • Full-time position (typically 32-40 hours per week), • Primarily Monday through Friday business hours, • Occasional evenings, weekends, or special event support may be requiredBenefits & Perks, • Medical, Dental, and Vision Benefits, • 401(k) with Company Match, • Choice Hotels and partner travel discounts, • Career growth opportunities with Meyer Jabara Hotels, • Hands-on experience with industry-leading hotel sales systems, • Collaborative environment that values innovation, accountability, and professional developmentWhy Cambria Boston? Located in Boston's vibrant Seaport District, Cambria Hotel Boston Downtown is part of the upscale Choice Hotels portfolio and proudly operated by Meyer Jabara Hotels. Our culture is built on the principles of the Journey Culture, empowering associates to take ownership, build meaningful relationships, and create memorable guest experiences. This is more than an administrative role. It's an opportunity to become a key contributor to a hotel's commercial success while building a long-term career in hospitality sales. Ready to Join Us? If you're highly organized, passionate about hospitality, and looking for an opportunity to grow your career with an exceptional team, we'd love to hear from you. Apply today through Indeed and help shape the future of hospitality in Boston's Seaport District.

Responsible for performing exams, taking ear impressions, fitting, cleaning, adjusting, and ordering hearing aid products and supplies. Performs front desk duties, provides a high level of member service, and maintains our culture, core values, and ethics. Job Duties • Achieves benchmarks and goals, using methods/strategies that are consistent with the Code of Ethics, • Mentors employees enrolled in the Hearing Aid Apprentice Program (HAAP). Provides mentoring and hands-on training that aligns with the HAAP curriculum. Follows Costco's training guidelines and reviews opportunities and successes with apprentice each week., • Provides prompt courteous member services and responds to any customer problems., • Properly trains customers in caring for their hearing devices, such as intrinsic cleaning and brushing., • Communicates with members via phone providing general information about the hearing aid department, general troubleshooting guidance, and schedules member appointments., • Performs administrative duties consisting of using the office management system to maintain member records and schedule appointments, maintains department inventory, orders supplies, answers phone calls and returns calls left via voicemail., • Assists members with scheduling appointments, answering questions about products and services, device evaluation and services as allowed by state law., • Checks in and stores all daily receivings, including assembling and/or charging member devices for delivery., • Performs Hearing Aid Dispenser duties consisting of member consultations and exams. Uses equipment within the department to conduct testing and ear impressions in a manner which is safe to the member and consistent with a passing score on the 'Ear Impression Certification Exam'. Recommends hearing devices, places orders and refers for further care if needed., • Uses tooling and equipment to perform fittings, adjustments and cleanings on hearing aid devices. Loads, operates cash registers, and performs money transactions with customers., • Follows safety and security procedures, follows PPE requirements, and maintains cleanliness of the department., • Travels, including some weekends, as business needs require, to assist other hearing aid departments. Ensures proper procedures for cleaning and infection control are implemented. Ensures proper cleanup and disposal of hazardous materials. We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Job Description Summary The Medical Assistant is responsible for supporting the practice with overall responsibility for maintaining efficiency of patient flow. Clinical duties include but are not limited to maintaining universal precautions; rooming patients, taking necessary vital signs and measurements, perform phlebotomy as needed, administering vaccines, performing treatments and procedures as ordered by the provider. The Medical Assistant will be responsible for answering practice education, counseling and performing various testing and screenings. The MedicalAssistant will also be responsible for maintaining patients' rooms, setting up and stocking, as appropriate as well as ordering and tracking supplies for the practice. Administrative responsibilities will include, without limitation, all generally accepted office responsibilities, making appointments, filing, answering phones, preparing correspondence, preparing patient charts, obtaining referrals and paperwork from referring physician offices. Job Description ESSENTIAL FUNCTIONS 1 - Greets patients coming in for appointments in a professional manner and escorts them into patient exam rooms. 2 -Assist with varied procedures within the practice including both routine and non-routine (complex) procedures as directed and under the supervision of the MD, NP, or PA. (The extent and complexity of procedures will be practice specific and need to have documentation of why considered complex). a - Provide a variety of services including: assisting physicians in all minor procedures and wound care as requested. b - act as a chaperone when needed 3 Takes vital signs and documents accordingly. 4 Assists administrative team in greeting patients, scheduling appointments, processing orders, collecting encounter forms and answering telephones. 5 Assists with determining reason for visit or phone call, flags for immediate responses, takes messages appropriately and notifies appropriate medical staff. 6 Responsible for coordination of room rotations. a - Assists with varied procedures, as directed and under the supervision of the MD, NP or PA 7 Assists with receiving test results for physicians and calling patient with follow up of labs and tests under direction of physician/nurse practitioner. 8 Cleans instruments and equipment following infection control guidelines. 9 Maintains sterilizer competencies. 10 Maintains excellent customer service and fosters an environment of optimal patient care a - Communicate critical patient information to the nurse and/or provider. b - Act in a professional manner at all times c - Maintain a positive attitude at all times, creating a collaborative and team oriented environment 11 Ensures appropriate communication in changes in schedule with physicians, nurse practitioners, physician assistants, staff and patients. a - Verifies schedule at end of clinic and gives to Program Director. b - Assists Nursing Supervisor with completing weekly MA schedules c - Participate in daily huddles, attend 75% of scheduled staff meetings and attend workflow/other meetings as needed. 12 Cross-trains to assist in covering the front desk team when needed. Duties include: patient check in/out, answering any questions that patient may have, and other related administrative tasks. a - Efficiently manages email communications in a timely manner, uses appropriately and remains current with division/organizational communications. b - Is proficient in the use of all computer applications, Meditech, lotus notes, i-heal.. c - Assists in uploading of photographs into Meditech and i-heal. 13 - Percept new employees using the established check off sheet reviewing departmental protocols, policies and workflow. a - serve as a role model/mentor providing support, training and sharing of knowledge including explaining and monitoring new workflows and policies 14 - Works in Collaboration with Nursing Supervisor in the preparation of yearly evaluations by providing individual feedback and assisting with chart review and reviewing yearly competencies and ensure compliance with all personnel policies. 15 - Commits to two sessions of our annual flu clinics 16 Safety Awareness – Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment a -Demonstrates required office and clinical equipment competencies necessary to successfully perform this role b -Verifies patient identification according to policy prior to administration of care and/or procedures. c -Complies with the current CDC hand hygiene guidelines through proper hand-washing. d - Adheres to universal precautions and makes appropriate use of personal protective equipment at all times. e - Appropriately disposes of hazardous materials f - Utilizes proper body mechanics when performing all aspects of the job g - Follows appropriate chain of communication/command. 17 - Other duties as required 18 - Works the required weekend and holiday schedule JOB REQUIREMENTS Minimum Education Preferred High School Diploma or equivalent preferred Completion of a Medical Assistant program preferred. Minimum Work Experience Experience in a clinical setting preferred L?icense/Certifications BLS - Basic Life Support required CMA - Certified Medical Assistant certificate preferred Required additional Knowledge and Abilities Exceptional interpersonal, communication, and customer service skills Strong clinical and judgment skills are essential. Good organizational and prioritization skills Ability to work successfully as a team player. Demonstrated knowledge of varied medical procedures Extensive knowledge of anatomy, physiology and English grammar. Ability to react calmly and effectively in emergency situations. Ability to read, understand and respond to detailed oral and written instructions; communicate clearly. Able to both lead and take direction from Nursing Supervisor. Employee must demonstrate computer proficiency through efficient use of the electronic medical record; telephone communications; e-mail; and other computer software as required.

Job Description Summary The Medical Assistant is responsible for supporting the practice with overall responsibility for maintaining efficiency of patient flow. Clinical duties include but are not limited to maintaining universal precautions; rooming patients, taking necessary vital signs and measurements, perform phlebotomy as needed, administering vaccines, performing treatments and procedures as ordered by the provider. The Medical Assistant will be responsible for answering practice education, counseling and performing various testing and screenings. The MedicalAssistant will also be responsible for maintaining patients' rooms, setting up and stocking, as appropriate as well as ordering and tracking supplies for the practice. Administrative responsibilities will include, without limitation, all generally accepted office responsibilities, making appointments, filing, answering phones, preparing correspondence, preparing patient charts, obtaining referrals and paperwork from referring physician offices. Job Description ESSENTIAL FUNCTIONS 1 - Greets patients coming in for appointments in a professional manner and escorts them into patient exam rooms. 2 -Assist with varied procedures within the practice including both routine and non-routine (complex) procedures as directed and under the supervision of the MD, NP, or PA. (The extent and complexity of procedures will be practice specific and need to have documentation of why considered complex). a - Provide a variety of services including: assisting physicians in all minor procedures and wound care as requested. b - act as a chaperone when needed 3 Takes vital signs and documents accordingly. 4 Assists administrative team in greeting patients, scheduling appointments, processing orders, collecting encounter forms and answering telephones. 5 Assists with determining reason for visit or phone call, flags for immediate responses, takes messages appropriately and notifies appropriate medical staff. 6 Responsible for coordination of room rotations. a - Assists with varied procedures, as directed and under the supervision of the MD, NP or PA 7 Assists with receiving test results for physicians and calling patient with follow up of labs and tests under direction of physician/nurse practitioner. 8 Cleans instruments and equipment following infection control guidelines. 9 Maintains sterilizer competencies. 10 Maintains excellent customer service and fosters an environment of optimal patient care a - Communicate critical patient information to the nurse and/or provider. b - Act in a professional manner at all times c - Maintain a positive attitude at all times, creating a collaborative and team oriented environment 11 Ensures appropriate communication in changes in schedule with physicians, nurse practitioners, physician assistants, staff and patients. a - Verifies schedule at end of clinic and gives to Program Director. b - Assists Nursing Supervisor with completing weekly MA schedules c - Participate in daily huddles, attend 75% of scheduled staff meetings and attend workflow/other meetings as needed. 12 Cross-trains to assist in covering the front desk team when needed. Duties include: patient check in/out, answering any questions that patient may have, and other related administrative tasks. a - Efficiently manages email communications in a timely manner, uses appropriately and remains current with division/organizational communications. b - Is proficient in the use of all computer applications, Meditech, lotus notes, i-heal.. c - Assists in uploading of photographs into Meditech and i-heal. 13 - Percept new employees using the established check off sheet reviewing departmental protocols, policies and workflow. a - serve as a role model/mentor providing support, training and sharing of knowledge including explaining and monitoring new workflows and policies 14 - Works in Collaboration with Nursing Supervisor in the preparation of yearly evaluations by providing individual feedback and assisting with chart review and reviewing yearly competencies and ensure compliance with all personnel policies. 15 - Commits to two sessions of our annual flu clinics 16 Safety Awareness – Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment a -Demonstrates required office and clinical equipment competencies necessary to successfully perform this role b -Verifies patient identification according to policy prior to administration of care and/or procedures. c -Complies with the current CDC hand hygiene guidelines through proper hand-washing. d - Adheres to universal precautions and makes appropriate use of personal protective equipment at all times. e - Appropriately disposes of hazardous materials f - Utilizes proper body mechanics when performing all aspects of the job g - Follows appropriate chain of communication/command. 17 - Other duties as required 18 - Works the required weekend and holiday schedule JOB REQUIREMENTS Minimum Education Preferred High School Diploma or equivalent preferred Completion of a Medical Assistant program preferred. Minimum Work Experience Experience in a clinical setting preferred L?icense/Certifications BLS - Basic Life Support required CMA - Certified Medical Assistant certificate preferred Required additional Knowledge and Abilities Exceptional interpersonal, communication, and customer service skills Strong clinical and judgment skills are essential. Good organizational and prioritization skills Ability to work successfully as a team player. Demonstrated knowledge of varied medical procedures Extensive knowledge of anatomy, physiology and English grammar. Ability to react calmly and effectively in emergency situations. Ability to read, understand and respond to detailed oral and written instructions; communicate clearly. Able to both lead and take direction from Nursing Supervisor. Employee must demonstrate computer proficiency through efficient use of the electronic medical record; telephone communications; e-mail; and other computer software as required.

Job Description Summary * South Shore Medical Center is hosting a Medical Assistant Hiring Event in Norwell, MA, from 4:00 PM to 6:00 PM on 10/29th/2026.If you are interested in attending, please register through the Events section on our career site. We look forward tomeeting you and discussing opportunities with our team!*The Medical Assistant is responsible for supporting the practice with overall responsibility for maintaining efficiency of patient flow. Clinical duties include but are not limited to maintaining universal precautions; rooming patients, taking necessary vital signs and measurements, administering vaccines, performing treatments and procedures as ordered by the provider. He/She will be responsible for answering practice education, counseling and performing various testing and screenings.The Medical Assistant will also be responsible for maintaining patients' rooms, setting up and stocking, as appropriate as well as ordering and tracking supplies for the practice. Administrative responsibilities will include, without limitation, all generally accepted office responsibilities, making appointments, filing, answering phones, preparing correspondence, preparing patient charts, obtaining referrals and paperwork from referring physician offices. Job Description ESSENTIAL FUNCTIONS 1 - Greets patients coming in for appointments in a professional manner and escorts them into patient exam rooms. 2 -Assist with varied procedures within the practice including both routine and non-routine (complex) procedures as directed and under the supervision of the MD, NP, or PA. (The extent and complexity of procedures will be practice specific and need to have documentation of why considered complex). a - Provide a variety of services including: assisting physicians in all minor procedures and wound care as requested. b - act as a chaperone when needed 3 Takes vital signs and documents accordingly. 4 Assists administrative team in greeting patients, scheduling appointments, processing orders, collecting encounter forms and answering telephones. 5 Assists with determining reason for visit or phone call, flags for immediate responses, takes messages appropriately and notifies appropriate medical staff. 6 Responsible for coordination of room rotations. a - Assists with varied procedures, as directed and under the supervision of the MD, NP or PA 9 Assists with receiving test results for physicians and calling patient with follow up of labs and tests under direction of physician/nurse practitioner. 10 Cleans instruments and equipment following infection control guidelines. 11 Maintains sterilizer competencies. 12 Maintains excellent customer service and fosters an environment of optimal patient care a - Communicate critical patient information to the nurse and/or provider. b - Act in a professional manner at all times c - Maintain a positive attitude at all times, creating a collaborative and team oriented environment 13 Ensures appropriate communication in changes in schedule with physicians, nurse practitioners, physician assistants, staff and patients. a - Verifies schedule at end of clinic and gives to Program Director. b - Assists Nursing Supervisor with completing weekly MA schedules c - Participate in daily huddles, attend 75% of scheduled staff meetings and attend workflow/other meetings as needed. 14 Cross-trains to assist in covering the front desk team when needed. Duties include: patient check in/out, answering any questions that patient may have, and other related administrative tasks. a - Efficiently manages email communications in a timely manner, uses appropriately and remains current with division/organizational communications. b - Is proficient in the use of all computer applications, Meditech, lotus notes, i-heal.. c - Assists in uploading of photographs into Meditech and i-heal. 15 - Percept new employees using the established check off sheet reviewing departmental protocols, policies and workflow. a - serve as a role model/mentor providing support, training and sharing of knowledge including explaining and monitoring new workflows and policies 16 - Works in Collaboration with Nursing Supervisor in the preparation of yearly evaluations by providing individual feedback and assisting with chart review and reviewing yearly competencies and ensure compliance with all personnel policies. 17 - Commits to two sessions of our annual flu clinics 18 Safety Awareness – Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment a -Demonstrates required office and clinical equipment competencies necessary to successfully perform this role b -Verifies patient identification according to policy prior to administration of care and/or procedures. c -Complies with the current CDC hand hygiene guidelines through proper hand-washing. d - Adheres to universal precautions and makes appropriate use of personal protective equipment at all times. e - Appropriately disposes of hazardous materials f - Utilizes proper body mechanics when performing all aspects of the job g - Follows appropriate chain of communication/command. 19 - Other duties as required 20 - Works the required weekend and holiday schedule JOB REQUIREMENTS Minimum Education Preferred High School Diploma or equivalent preferred Completion of a Medical Assistant program preferred. Minimum Work Experience Experience in a clinical setting preferred L?icense/Certifications BLS - Basic Life Support required CMA - Certified Medical Assistant certificate required Required additional Knowledge and Abilities Exceptional interpersonal, communication, and customer service skills Strong clinical and judgment skills are essential. Good organizational and prioritization skills Ability to work successfully as a team player. Demonstrated knowledge of varied medical procedures Extensive knowledge of anatomy, physiology and English grammar. Ability to react calmly and effectively in emergency situations. Ability to read, understand and respond to detailed oral and written instructions; communicate clearly. Able to both lead and take direction from Nursing Supervisor. Employee must demonstrate computer proficiency through efficient use of the electronic medical record; telephone communications; e-mail; and other computer software as required.

This position will be three days inspecting guestrooms and two days cleaning guestrooms. This could change depending on business trends. Location: Watertown, Massachusetts FLSA: Non-Exempt Status: full-time Reports to: Executive Housekeeper Supervises: Housekeeping Department Pay Range: $23.00 to $24.00 an hour. Job Summary: The Room Inspector ensures high standards of cleanliness and guest satisfaction by inspecting guest rooms and public areas, reporting deficiencies, and coordinating corrective actions. This role supports the housekeeping department by maintaining cleanliness, monitoring guest feedback, and overseeing inventory levels to uphold hotel standards. Essential Functions and Duties: • Inspect guest rooms and public areas to ensure cleanliness meets hotel standards., • Report any unsatisfactory conditions to room attendants and follow up to ensure corrections are made., • Monitor and maintain cleanliness in event areas, storage rooms, restrooms, and offices., • Assume responsibility for guest feedback and service scores related to housekeeping., • Report the status of all guestrooms to the front desk department., • Collaborate with the Security Office to manage lost and found items., • Assist in conducting inventories of linen, supplies, and equipment as directed by the Executive Housekeeper., • Participate in ordering supplies to maintain adequate inventory levels., • Perform daily checks of vacant rooms, public spaces, and storage areas., • Maintain departmental key control for security purposes., • Ensure deep cleaning programs are executed according to schedule., • Address and resolve any guest or housekeeping-related issues promptly. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: • 2+ years of experience in housekeeping or a related role, preferably in a hotel environment., • Experience in inspecting and maintaining cleanliness standards., • Strong attention to detail and commitment to maintaining high cleanliness levels., • Excellent communication and interpersonal skills to interact with team members and guests., • Ability to work independently and manage time effectively., • Proficiency in using housekeeping management software and Microsoft Office (Word, Excel, Outlook)., • Strong organizational skills and ability to multitask in a fast-paced environment., • Leadership skills to guide and motivate the housekeeping team. Work Environment: • Frequent standing, walking, bending, and stooping for extended periods., • Must be able to lift and carry objects up to 20 lbs., • Flexible schedule, including evenings, weekends, and holidays., • Primarily indoor work inspecting guest rooms and public areas. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-09-17 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for managing front desk activities, coordinating patient appointments, and providing excellent customer service to patients and visitors. Primary Responsibilities: • Greet patients and visitors in a friendly and professional manner, ensuring a positive first impression of the healthcare facility., • Answer phone calls, respond to inquiries, and provide information about services, appointment availability, and general office policies., • Schedule and confirm patient appointments, coordinating with healthcare providers and staff to optimize appointment availability., • Manage patient check-in and check-out processes, ensuring accurate documentation and updating patient information in electronic health records (EHR) systems., • Collect and process patient payments, co-pays, and insurance information as required., • Inventory and supply management., • Other duties as assigned from time to time per business needs of the clinic. Qualifications: • High School Diploma or equivalent required., • Associate's degree in a health related or management field preferred., • 1+ years of experience in a similar administrative role, preferably in a healthcare or medical office setting., • Epic experience preferred. Additional Knowledge, Skills and Abilities: • Excellent customer service and interpersonal skills, with the ability to communicate effectively and professionally with patients, staff, and visitors., • Strong organizational and multitasking abilities, with attention to detail and accuracy., • Proficiency in using computer systems, electronic health records, and scheduling software., • Knowledge of medical terminology, insurance processes, and general office procedures in a healthcare setting., • Ability to handle sensitive and confidential information with professionalism and discretion., • Strong problem-solving skills and the ability to remain calm and composed in high-pressure situations. Additional Job Details (if applicable): • Schedule and Work Model: Full-time, Monday through Friday, standard business hours (8am-4:30pm)., • On-site at Newton Wellesley Hospital in Newton, MA., • Remote Type: Onsite, • Work Location: 2014 Washington Street, • Scheduled Weekly Hours: 40, • Employee Type: Regular, • Work Shift: Day (United States of America), • Pay Range: $19.37 - $27.71/Hourly At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. EEO Statement: 6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.

This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. A role that supervises para-professional employees. Responsibilities that typically include: Setting day-to-day operational objectives for team, problems faced may be difficult but typically are not complex, and ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders. This position is responsible for overseeing the day-to-day administrative and operational functions of a clinical practice. This position supports the Faculty Practice Administrator by ensuring efficient practice operations, supervising front-line staff, and maintaining high standards of patient care and satisfaction. Minimum Qualifications: 1. Associate's degree in Healthcare Administration, Business Administration, or related field AND Three (3) years of experience in a healthcare setting AND One (1) year of progressive administrative experience in a healthcare environment; OR High School diploma or equivalent AND Five (5) years of experience in a healthcare setting AND Three (3) years of progressive administrative experience in a healthcare environment. Preferred Qualifications: 1. Bachelor's degree in Healthcare Administration, Business Administration, or related field., 2. One (1) year of supervisory experience including managing staff, patient services, and office operations in a healthcare environment. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Assists in the management of daily operations of the clinical practice under the guidance of the Clinical Practice Administrator., 2. Supervises front desk receptionists, billers/coders, and medical assistants to ensure optimal staffing and resource utilization., 3. Oversees patient registration, scheduling, and billing processes to ensure accuracy and efficiency., 4. Monitors compliance with all relevant regulations and policies., 5. Supports quality assurance initiatives and patient satisfaction evaluations., 6. Handles patient complaints and issues, ensuring swift and effective resolutions., 7. Assists with financial management of the practice., 8. Monitors expenditures and reports on financial variances., 9. Supports the Clinical Practice Administrator in financial and operational reporting. Physical Requirements: 1. Frequent standing, walking, and sitting within the clinic., 2. Ability to operate standard office equipment and use required software applications., 3. Ability to perform tasks involving physical activity, which may include occasional lifting and carrying of light objects. Skills & Abilities: 1. Ability to lead and manage a team effectively, providing guidance and support., 2. Capacity to analyze operational data and contribute to strategic planning., 3. Strong communication skills, both verbal and written., 4. Effective problem-solving skills to address operational challenges., 5. Flexibility to adapt to changing circumstances and patient needs. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growthone of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range : $60,908.12 - $76,140.43

Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members. Location: 3West IMCU Schedule: 40 Hours (Days) Every Other Weekend Essential Responsibilities / Duties: Care of the Patient and Family/Visitors: • Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner. Identifies self. Provides informative, non-clinical information when requested by patients, families, staff or visitors. Interacts in a courteous professional manner., • Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in timely manner. Handles inquiries; refer calls/inquires to appropriate personnel in a timely manner. Checks and replies to BMC e-mail frequently during shift., • Checks voice messages and follows up on messages during the shift. For Respiratory Therapy Dept.; this also includes: Logs in to the pulmonary function test (PFT) extension at the start of each shift, following breaks and lunch. Logs off the PFT extension at the start of breaks, lunch and at the end of the shift., • Uses manual/computer programs/terminal for access & data entry of patient information, verifies and updates as necessary, print reports, faxes as needed, order items as needed, schedule appointments, verify information etc., • Answers patient call lights in a timely manner and immediately, if possible. Responds to patient requests within the scope of his/her role, seeks assistance from the clinical team as appropriate. Follows-up on call light requests to ensure nursing staff has responded., • Maintains communication data, i.e. computer, charge/white boards, daily communication sheets, assignment sheets, updates room name tags, pre-caution labels i.e., • Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets., • Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system., • Secures patients' personal property and belongings according to hospital procedures, e.g., labeling patient belongings, sending valuables to the safe, etc. Ensures a patient belongings list for every patient. Upon discharge copies belongings list and files in binder/other designated location., • Monitors healthcare computer software systems (i.e., SCM, SDK, GE, etc.) and Bed Board for new discharge orders, prints discharge summaries, places discharge summaries in chart, makes clinic appointments for patient prior to discharge, documents as required., • Handles and distributes mail, flowers, gifts, etc. Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc., • Identifies emergency situations and initiates appropriate response actions within the scope of his/her role. Is familiar with area disaster plan and unit., • Coordinates and makes appointments for transportation for patients and related materials, e.g., VA, chair car, patient transport, medical records, specimens, blood products, requisitions, etc., in a timely manner. Uses computer software /terminal for access data entry., • Interface among various departments: works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials., • Takes initiative to identify and resolve/respond to questions and/or discrepancies; acts within the scope of his/her role and refers issues to appropriate team members as needed., • Performs a variety of office and clerical functions, such as photocopying, sending and receiving fax transmissions; takes actions to respond appropriately. Checks copier daily and replaces paper as needed. Calls for service of copier as needed., • Coordinates unit's communications including but not limited to, placing alpha numeric text pages to physicians or appropriate staff; calling family members/next of kin, etc., • May assist in patient admission, discharge and transfer processes by obtaining and managing insurance pre-approvals, obtaining and verifying demographic information, completing free-care applications obtaining and creating medical records. Medical Record and Order Entry: • Prepares charts and labels on admission with appropriate documentation sheets and places appropriate clinical pathways in bedside charts, as ordered. Maintains complete and accurate medical records through timely filing of results and treatment documents, periodic chart thinning and replenishing of chart forms. Ensures that chart made for the patient has all necessary documents and labels in place, etc., • Label precaution charts with appropriate precaution labels. Maintains supply of precaution signs for patient rooms., • Accesses, retrieves and enters computerized and non-computerized data, e.g., retrieving lab and test results, etc. Communicates findings to clinical team members as appropriate. Maintains statistics for the PFT Lab and Bronchoscopy areas. (applies to Respiratory Therapy Clinic only), • Schedule and books patient appointments. Uses manual/computer programs/terminal i.e. SCM, IDX, GE i.e. for access & data entry of appointment information. Follows the approved scheduling/appointment policy. Schedules appointment on day of request. Notifies appropriate individuals as required. Prints appointments as required. Faxes information as needed., • Checks chart for completeness. Check to ensure that appropriate pathway sheet is in the chart. Obtain discharge summaries, ensuring each page has barcode labeling etc., prior to forwarding materials to medical record room. Recopies and replenishes chart forms, e.g., medication records, activity sheets, etc., prior to expiration, ensuring each form is appropriately labeled with the correct patient's name and medical record number., • Transcribes patient care orders accurately and in a timely manner as appropriate., • Collaborates with the healthcare team to obtain necessary information for test/procedure scheduling inclusive of necessary pre-test/procedure preparation scheduling, e.g., books necessary, preoperative screening exams/tests in advance of scheduling surgery/procedure; coordinates patient test/procedure schedule to minimize patient travel and time off unit., • Communicates test/procedure/therapy schedule and relevant changes to patients, families, primary care providers, consultants, and staff as appropriate., • Maintains appropriate manual/computer logs records, and unit databases, e.g., diet list, census sheets, supply log, and patient board to include updated physician coverage, current pager number and RN name at all times, admissions, discharges, etc., • Ensures that the unit has a current Downtime Materials Box. Maintains and replenishes Downtime Box with appropriate order sheets, Doctor's Orders, Progress Notes, lab etc. Is proficient in downtime procedures and aware of location of Downtime Computer and Printer that can be accessed when other computers fail. Care of the Environment, Equipment and Material Supplies: • Conducts daily rounds, to ensure safe and clean environment and contacts appropriate Department/staff to clean, transport, and/or to address other safety/cleanliness issues., • Initiates work/repair orders uses computer software /terminal for access data entry. Log issues with the ITS rounder or to the help desk. Arranges for delivery of expired/broken equipment/materials to appropriate repair site. Tracks and returns borrowed/rented equipment., • As directed by manager, logs/completes daily patient charges/billing, inclusive of appropriate billing codes, either manually or via automated systems according to department /hospital standards. Insures billing is complete and without errors., • Checks inventories, orders, maintains and restocks to par level supply of papers, forms and office supplies according to par levels and budget targets using on line ordering computer system or paper systems. Organizes work and storage area. Verify amounts received as ordered. Orders other supplies as requested. Competent in ordering supplies online using Lawson, RSS, and Staples, RR Donnelly i.e., • Participates in searches for missing patients, belongings and/or equipment., • Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc. Work Rules, Standards, and Competency Compliance: • Conforms to hospital universal standards of performance and conduct, including those pertaining to patient rights and BMC Standards of Behavior, so that the best possible customer service and patient care may be provided. Works cooperatively and

Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertilitys diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. Location: CCRM Boston 300 Boylston Street Suite 300 Chestnut Hill, MA 02467 Work Schedule: Monday- Friday (7:30am 4:00pm) + Rotating Weekends and Holidays Generous Paid time-off (PTO) and paid holidays • Medical, Dental, and Vision Insurance, • Health benefits eligible the first day of the month following your start date., • 401(k) Plan with Company Match (first of the month following 2 months of service), • Basic & Supplement Life Insurance, • Employee Assistance Program (EAP), • Short-Term Disability, • Flexible spending including Dependent Care and Commuter benefits., • Health Savings Account, • CCRM Paid Family Medical Leave (eligible after 1 year), • Supplemental Options (Critical Illness, Hospital Indemnity, Accident), • Professional Development, Job Training, and Cross Training Opportunities, • Bonus Potential, • Potential for Over-time Pay (Time and a half), • Holiday Differential Pay (Time and a half), • Weekend Shift Differential Pay ($4.00 per hour) The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency. The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator. • Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere., • Scan insurance cards, picture identification, and prior medical records., • Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered., • Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes., • Monitor the correspondence dashboard in Athena (Return mail)., • Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status., • Protect confidential information and patient medical records., • Answer phone calls, take messages, and forward based on urgency., • Contact patients missing New Patient paperwork, two days prior to their appointment., • Mail patient information and education materials., • Monitor faxes and distribute to appropriate staff/departments., • Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening., • Ensure the building is locked and secured at close of business., • Other duties as assigned., • High School Diploma or GED required., • 1+ year administrative experience required., • Previous experience in reproductive medicine or Womens health is preferred., • Prior experience with Athena preferred., • Ability to work weekends, evenings, and holidays, on a rotating basis. The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner). The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. All offers of employment are conditional upon the successful completion of CCRM Fertilitys onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. PATIENT SERVICE REP Job Description: Essential Functions • Provide medical and surgical office front desk support to Surgical practice., • Greet patients, collect co-pays, answer telephones, schedule patient appointments and testing, ensure necessary referrals are in place, verify and update patient demographics into electronic health record., • Escort patient to exam room for provider during clinic., • Schedule appointments, ancillary testing and surgery, • Request prior authorizations for medical procedures/diagnostic exams and surgery., • Refer medical questions to appropriate sources (Physician, Manager, or Director. Prepare end of day cash/copay reports., • Submit billing to our billing vendor with appropriate supporting documentation., • Respond to billing companies requests for documentation or clarification of charges., • Participate in special projects as identified by the Physician, Manager or Director Minimum Requirements, • High School Diploma or equivalent, • Proficiency with computers and medical terminology preferred Pay Range: $19.52 - $26.28 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

Responsible for performing exams, taking ear impressions, fitting, cleaning, adjusting, and ordering hearing aid products and supplies. Performs front desk duties, provides a high level of member service, and maintains our culture, core values, and ethics. Job Duties • Achieves benchmarks and goals, using methods/strategies that are consistent with the Code of Ethics, • Mentors employees enrolled in the Hearing Aid Apprentice Program (HAAP). Provides mentoring and hands-on training that aligns with the HAAP curriculum. Follows Costco's training guidelines and reviews opportunities and successes with apprentice each week., • Provides prompt courteous member services and responds to any customer problems., • Properly trains customers in caring for their hearing devices, such as intrinsic cleaning and brushing., • Communicates with members via phone providing general information about the hearing aid department, general troubleshooting guidance, and schedules member appointments., • Performs administrative duties consisting of using the office management system to maintain member records and schedule appointments, maintains department inventory, orders supplies, answers phone calls and returns calls left via voicemail., • Assists members with scheduling appointments, answering questions about products and services, device evaluation and services as allowed by state law., • Checks in and stores all daily receivings, including assembling and/or charging member devices for delivery., • Performs Hearing Aid Dispenser duties consisting of member consultations and exams. Uses equipment within the department to conduct testing and ear impressions in a manner which is safe to the member and consistent with a passing score on the 'Ear Impression Certification Exam'. Recommends hearing devices, places orders and refers for further care if needed., • Uses tooling and equipment to perform fittings, adjustments and cleanings on hearing aid devices. Loads, operates cash registers, and performs money transactions with customers., • Follows safety and security procedures, follows PPE requirements, and maintains cleanliness of the department., • Travels, including some weekends, as business needs require, to assist other hearing aid departments. Ensures proper procedures for cleaning and infection control are implemented. Ensures proper cleanup and disposal of hazardous materials. We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Essential Functions • Responsible for the overnight operations of the Hotel, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services and safety., • Reconcile and complete all daily front desk agents' work., • Run find trial balance to post rooms and close day., • Run accounts receivable reports., • Provide reports for Front Office, Housekeeping, Sales, and Executive Office the next day as required., • Perform duties of front desk agent as assigned., • Responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability., • Handle emergency situations, ensuring the safety and security of guests and associates., • Maintain safety standards for front office associates in accordance with company policy., • Ability to provide professional communication with internal and external guests., • Oversee the VIP guest process including, but not limited to, reviewing VIP reservations, and ensuring smooth check-in/check-out., • Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue., • Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events., • Maintain front desk office supplies and equipment while keeping the front office areas clean and organized., • Tend to guests' complaints, questions, and provide exceptional customer service., • Carries out supervisor requests in accordance with hotel policies and standard operating procedures., • Follow all cleanliness standards to ensure guests' satisfaction., • Follow 4 Keys service standards, standard operation procedures, and safety standards., • Follow all appropriate policies and procedures while constantly striving to improve all standards of operations., • Follow safety and security procedures., • Adhere to attendance and reliability standards., • Follow all additional duties as assigned by management. Skills and Abilities • Understand the mission, vision, and goals of the hotel., • Must be able to prioritize and work efficiently with limited supervision., • Must be able to speak, understand, and communicate utilizing the primary language(s) used in the workplace., • Requires good communication skills, both verbal and written., • Must be able to stand and exert well-paced mobility for up to 4 hours in length., • Must be able to lift up to 75 lbs. on a regular and continuing basis., • Must be able to push and pull carts and equipment weighing up to 50 lbs., • Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees., • Strong team player, able to partner with management and other employees in a professional manner. Pay: The rate of pay for this position is $22.00/hr. Physical Requirements & Working Conditions • Flexible and long hours sometimes required, • Must be able to lift and/or carry up to 50 pounds, • Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation, • Ability to stand and walk for extended periods of time, • Ability to bend and twist, push and pull, stoop, and kneel Disclaimer All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the "at will" employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs. Reasonable Accommodation Statement To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: selectservicehr@PeregrineHG.com Equal Opportunity Employer Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free. Peregrine Hospitality participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job DescriptionDescription: Rosie’s Place was founded in 1974 as the first women’s shelter in the United States. Our mission is to provide a safe and nurturing environment to help poor and homeless women maintain their dignity, seek opportunity and find security in their lives. Over the years, we have become much more than a shelter. We are a multi-service community center that not only provides meals and shelter but also creates answers for thousands of women a year through wide-ranging support, housing and education services. Rosie’s Place relies on the generous support of individuals, foundations and corporations and does not accept any city, state or federal funding. OPPORTUNITY Rosie’s Place is seeking a Fill-In Essential Services Associate to fill shifts in a variety of essential programs, including the Food Pantry, Dining Room and Front Desk. Our essential services programs ensure that Rosie’s Place guests have a safe, warm and welcoming place to receive services. This position will report to the Senior Director of Emergency Services. KEY RESPONSIBILITIES • Work in Rosie’s Place Food Programs, including the Food Pantry and the Dining Room., • Duties in the Food Pantry include sorting, packing and distributing food, using a computer database to check in guests and verify identities, stocking shelves, and cleaning and sanitizing of the Food Pantry spaces., • Duties in the Dining Room include preparing and serving meals, stocking food and supplies, and cleaning and sanitizing the kitchen and guest table and chairs., • Work in our Front Lobby. Duties will include logging guest names when they come in, answering the phone and the front door, sorting and distributing mail, assisting guests with daily essential needs, and overseeing the use of guest telephone, computer, laundry and showers., • Respond to all matters, questions and concerns in a dignified and respectful manner., • Intervene in guests’ crises and emergencies in a dignified and respectful manner., • Since this position works in several departments and roles, the responsibilities are diverse and varied. People working in this role must be flexible and willing to work where assigned., • Perform additional duties as assigned by the Senior Director of Emergency Services or the Manager of the essential service program where you are working. Requirements: There are innumerable ways to learn, grow, and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. This said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below: • Strong commitment to social justice and the mission of Rosie’s Place, • Ability to speak Haitian Creole and/or Spanish and/or Cantonese and/or Mandarin in addition to English strongly preferred, • Ability to work independently in a fast-paced environment, • Willing to learn new skills and act as a team-player, • Ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities, • Strong customer service mindset with effective and diplomatic, yet supportive communication style, • Must be well-organized, • Experience working in human services, customer service or food service preferred, • Ability to use computers and other office equipment, • Be physically able to safely lift 50lbs, reach, bend and stoop PHYSICAL REQUIREMENTS/WORK ENVIRONMENT Day to day work includes lifting, stocking and cleaning, as well as interaction with staff, guests and volunteers. Individuals must be physically able to safely lift 50lbs, reach, bend, stoop, and move in a repetitive motion, as well as stand for long periods of time. HOURS This is a per diem, non-exempt position. Hours are scheduled on a per-diem, as needed basis. Shifts available: Weekdays between the hours of 7am and 7pm Weekends between the hours of 9am and 5pm COMPENSATION AND BENEFITS The pay rate for non-exempt position is $25 per hour. Per Rosie’s Place Shift Differential Policy, hours worked on Saturdays and Sundays are compensated at an additional $2 per hour. Rosie’s Place offers a robust benefits package, including medical and dental insurance, 403(b) retirement plan, pension contributions, paid vacation, and more. WORK EXPECTATIONS We are a hands-on team and seek employees who are passionate about our work and service to our community. The Essential Services Associate is expected to work onsite at Rosie’s Place during their work week and engage regularly with staff, guests, and volunteers. We continue to adapt to safety protocols related to COVID-19 as we understand them, and all employees must follow our safety protocols. Among these protocols, we require all employees to be up to date with their COVID vaccinations. Requests for medical or religious exemptions from the COVID vaccination are considered. HOW TO APPLY Please submit your resume and cover letter through Rosie’s Place’s online portal to apply. Commitment to Equity, Diversity and Inclusion At Rosie's Place, we believe diversity, equity and inclusion are core components of justice. We commit to acting on a daily basis to dismantle injustice to ensure that opportunities and equitable outcomes are available to all members of our community regardless of individual characteristics including race, color, religion, national origin, gender, gender identity, age, sexual orientation or perceived ability. Equal Opportunity Employer We value diversity in our workplace and strongly encourages applications from individuals from all identities and backgrounds. We are an equal opportunity employer, and qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, age, sexual orientation, disability status, or any other characteristic protected by law.

Job DescriptionDescription: THE OPPORTUNITY The Patient Support Associate is often the first person a patient or guest interacts with when arriving at the health center or calling before a visit. In this Registration role, you will help optimize each patient visit through knowledgeable, reliable, professional and courteous service. You will ensure that patient demographic, insurance, and billing information is accurate; schedule appointments; answer incoming calls; greet patients and guests; and collect copayments. Your work supports timely access to care and a positive patient experience. This opportunity is well suited for someone who enjoys helping people, works carefully in a fast-paced setting, and values close collaboration with members of the patient care team. WHO WE ARE South Boston Community Health Center provides accessible, high-quality care to all patients, regardless of status or ability to pay. We emphasize primary and preventive care and work to meet the healthcare needs of the community with respect, compassion, and clinical expertise. Our work is guided by respect, commitment, diversity, competence, education, research, and cost effectiveness. The Registration team supports this mission by helping each patient begin their visit with accurate information, clear communication, and attentive service. WHAT YOU'LL DO Patient Registration & Front Desk Support • Greet patients, family members, and visitors in a friendly, professional, and attentive manner, • Register patients in Epic and accurately update demographic, insurance, billing, and contact information, • Verify patient identity using three patient identifiers and maintain compliance with HIPAA and confidentiality requirements, • Assist patients with registration questions and provide clear guidance on office procedures and next steps, • Maintain a welcoming, organized, and efficient front desk environment Scheduling & Patient Communication • Schedule, reschedule, and cancel appointments in accordance with organizational policies and clinic guidelines, • Answer incoming phone calls, respond to routine inquiries, route messages, and connect patients with the appropriate departments or care team members, • Make appointment reminder calls and assist with outreach efforts as needed, • Communicate professionally and effectively with patients, coworkers, providers, and leadership through both verbal and written interactions Financial & Administrative Responsibilities • Collect patient payments, copayments, and other applicable fees during the registration process, • Complete daily payment balancing and reconciliation according to established procedures, • Maintain accurate records and documentation to support efficient clinic operations and patient care delivery Team Collaboration & Operational Support • Partner closely with providers, medical assistants, nurses, and other care team members to support a positive and efficient patient experience, • Contribute to clinic workflow by helping address patient needs, resolving routine issues, and supporting department operations, • Support additional projects, initiatives, and responsibilities as assigned to meet the needs of the organization You won't be doing this alone. You'll be part of a collaborative care team dedicated to providing excellent service and ensuring every patient receives a positive experience from check-in through check-out. WORK STYLE AND STATUS This is a full-time, non-exempt, on-site position. The Registration PSA works in a busy community health center environment with frequent interaction with patients, families, visitors, clinical teams, and administrative staff. The schedule may include daytime and evening hours and rotating Saturday coverage based on department needs. Team members must be able to work at assigned SBCHC locations and rotate among registration and phone responsibilities. Reliable and punctual attendance is essential. Physical requirements are classified as minimum, and the OSHA job classification is III. Requirements: WHO YOU ARE You are a warm, dependable, and service-oriented professional who understands that every interaction can shape a patient’s experience. You remain calm when priorities compete, communicate clearly, and know when to seek support. You work carefully and efficiently, take responsibility for accurate information, and follow through on tasks. You are comfortable learning new workflows, receiving feedback, and adapting to change. You treat patients and coworkers with dignity and respect and contribute to a collaborative, inclusive team. WHAT YOU BRING We're looking for someone who enjoys helping others, thrives in a fast-paced environment, and is committed to creating a positive experience for every patient. You'll be an important part of the care team, serving as a trusted first point of contact while ensuring patient information and scheduling details are handled accurately and professionally. Requirements • High school diploma or equivalent, • Strong customer service and interpersonal communication skills, with the ability to create a welcoming experience for patients and families, • Ability to provide knowledgeable, reliable, and courteous service in a busy healthcare environment, • Experience or demonstrated ability to accurately enter, verify, and maintain patient demographic, insurance, and billing information in an electronic medical record, • Strong attention to detail and organizational skills, with the ability to manage multiple priorities while maintaining accuracy, • Commitment to protecting confidential information and consistently adhering to HIPAA and privacy requirements, • Ability to work collaboratively with patients, providers, and multidisciplinary care teams, • Commitment to equity, inclusion, and providing respectful service to patients, families, coworkers, and community members from diverse backgrounds Preferred Qualifications • Associate's or Bachelor's degree, • Prior customer service, registration, scheduling, or administrative experience in a healthcare setting, • Experience working with Epic or another electronic medical record (EMR) system, • Bilingual or multilingual language skills that reflect and support the diverse communities served by SBCHC, • Experience handling patient insurance verification, appointment scheduling, or front desk operations, • Familiarity with community health centers, ambulatory care, or other patient-facing healthcare environments This role is ideal for someone who enjoys building connections with people, takes pride in accurate and efficient work, and is committed to helping patients feel welcomed and supported throughout their healthcare experience. COMPENSATION AND BENEFITS We believe transparency about compensation is an act of respect. Here is what you can expect: • Hourly pay range: $22.78 up to $27.20, • Medical, dental, and vision insurance., • Paid time off, holidays, and sick time., • Retirement plan options., • Professional development and training opportunities., • Employee assistance programs., • Other benefits in accordance with employment status and applicable union agreements. TO APPLY Please submit your application and resume through the South Boston Community Health Center careers page. Applications will be reviewed as they are received. South Boston Community Health Center is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and equitable workplace. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, ethnicity, sex, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran or military status, or any other characteristic protected by federal, state, or local law. SBCHC is dedicated to ensuring equal employment opportunities and creating an environment where all employees feel valued, respected, and supported. We encourage individuals from diverse backgrounds to apply and are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and during employment.

Job Description Boston Eye Surgery & Laser Center (BESLC) is currently seeking a full-time 40 hours Front Desk Representative to work in our Boston office with occasional coverage in our Waltham center. The anticipated schedule is Monday-Thursday 6:30am-5:00pm. Typical Physical Demands: Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, telephone and copier. It is necessary to view and type on the computer screens for long periods and to work in environment which can be stressful. Example of Duties: 1. Greets patients and visitors in a prompt, courteous and helpful manner., 2. Checks in patients, verifies and updates necessary information in the medical record., 3. Collects patient payments and forwards to appropriate areas., 4. Answers telephone from outside and in office callers, directs, take messages and provides information., 5. Responsible for updating patient demographic information into the computer system after the patient admission., 6. Maintaining HIPAA compliance., 7. Attends all in-services and staff meetings., 8. Maintains work area in a neat and orderly manner., 9. Performs related work as required., 10. Cross training with other front desk employees., 11. Responsible for maintaining completion and order of surgical chart for each patient. Ensuring all signatures and paperwork are complete. Completing Surgical EPIC checklist for each patient., 12. Scanning surgical paperwork into EPIC., 13. Responsible for all Op notes & Specimen reports including: obtaining signature from the MDs and scanning specimen reports into EPIC., 14. Responsible for putting together check-in packets for surgical patients., 15. Faxing surgery schedule to transcriptionist daily., 16. Scans Surgical Insurance forms into EPIC., 17. Print demographic info., 18. Organizing subsequent surgery form for second eye patients., 19. Daily fax machine clean up. Ensure that faxes are going to connect people. Dispose of any junk mail., 20. Print up stickers and demographics for clinical staff when needed.

Schedule all patient testing requested by attendings, carefully and knowledgably instruct patients, all in as timely a manner as possible and according to the attending's directions. Liaison between departments in the hospital and clinic for patient care. Ensure appropriate methods of requisitions for patient testing is communicated to appropriate departments or institutions. Coordinate and communicate, both verbally and in written form, to all preoperative patients regarding preoperative testing, day of surgery, admission process, etc., in a manner that both instructs patients and alleviates their concerns, in as timely a manner as is possible. Confirm all testing and operative instructions with patients. Direct all medically related questions to the appropriate physician assistant staff. Arrange outside hospital transfers and any admissions to the Thoracic Surgery Service. Schedule in as timely a manner as possible all operative cases for the Division through Epic and with the OR front desk using detailed knowledge of each surgeon's schedule, the operating room schedule, and the time and any special equipment needed for each procedure. Schedule pre-admission testing center appointments, radiological testing, laboratory testing, and any other required preoperative testing prior to the operative date. Review and update daily OR schedule, Epic, and Snapboard. Print out weekly OR schedule for each surgeon's clinic to assess available OR time during the clinic. Makes changes as necessary and/or requested by physician. Effectively interact with different departments within BWH and with outside agencies and institutions. Schedule testing at outside institutions and arrange data transfer back to the Division as necessary. Include documentation of scheduling of outside institution testing. Review that most recent data is available for the attending and that the surgeon has examined all pertinent data. Coordinate with admitting any necessary pre-certifications for surgery and attain any authorization/certification required for ordered testing. Check Surgical Scheduling voicemail box at least twice daily (once in morning, once in afternoon), and return all patient calls within one business day. All other duties as assigned by manager. Excellent interpersonal skills and flexibility. Excellent oral and written skills. Understanding of and ability to use medical terminology. Computer software and word processing skills including: MS Office Suite - Outlook, Word, Excel Requires an ability to work effectively with physicians, physician assistants, and other clinical and support staff. Strong communication and organizational skills. Ability to focus detailed concentrated effort to multiple projects and re-establish priorities as necessary. Ability to effectively respond to time sensitive and confidential issues. Initiative and ability to work both independently and as a member of a functional team.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. General Summary/Overview: Working under the general direction of the RCO Revenue Manager, the Revenue Cycle Account Manager serves as the primary contact between designated hospital sites and practices and the RCO for all aspects relating to hospital revenue cycle. Working closely with hospital, practice, and site leadership, the RCAM is responsible for the proactive management and full assessment and understanding of the hospital revenue cycle. This includes understanding systems, processes, service-specific coding, billing requirements, and identifying opportunities for revenue cycle improvement. Develops and implements initiatives, new service setup and provides practices and RCO Management with monthly status updates and analyses of standard operational, financial, billing, and budget statistics. Establishes and manages effective ongoing communication with assigned site(s) to identify and address business needs; provides guidance and timely responses to customer service questions and requests; conducts regular meetings with site staff. Communicates with site(s) within the framework of the Revenue Cycle. Provides analysis and context for monthly performance data. This includes projections and comparison to budget figures. Maintains ongoing issues and priority list for site. Completes analysis of issues for action, presents this information and implements or supervises action plans. Prioritizes initiatives with site leaders or directors on key performance issues. Proactively identifies sources of issues and communicates these to the appropriate parties. Provides site(s) with updates on new initiatives within the RCO designed to improve revenue capture and billing performance. Assists site with statistical analysis. Consults with Management Team to identify issues and trends that contribute to variances in expected performance. Makes recommendations to address issues. Provides site(s)/leadership Team with statistical reports and analysis. Focuses site(s) on issues that will positively impact financial performance. Provides updates on global issues regarding coding and reimbursement. Assesses impact of new regulations or codes from a coding, compliance, and reimbursement perspective. Develops expertise for assigned site(s). Works with site leadership on annual budgeting, forecasting, and analysis for potential new business opportunities. Supports the integration of new providers/practices by providing data to DHeC for dictionary modifications, assisting in the orientation/training of site staff (coordinating with credentialing staff, Cadence, Ambulatory, Patient Service Center, DHeC team. Monitors time of service payments, referral/authorization management, co-pay collection, discrepancy management, and overall revenue structure and operations). Demonstrates understanding of department, division, and cost center structure within EPIC. Points out issues that could arise in implementation of billing services for the hospital or site. Ensures that all implementation tasks are executed with precision and within the designated timeframe. Does periodic quality assurance checks to ensure that process is running as expected. Establishes and develops collaborative relationships with internal staff. Works with departments to modify procedures and update information (i.e., update preference lists, billing instructions). Shares information with RCO staff to enhance departmental efficiency/performance (i.e., notifies appropriate leaders of audit and compliance risks, identifies issues through denial or receivable analysis). Provides back-up assistance to departments in need. Develops standardized approaches for operational issues, reporting, analysis, and quality management. Reviews key measures on a regular basis and develops new measures as needed. Develops expertise in querying system for data and reports. Works closely on interface and system issues as required to improve flow of data. Monitors site activity utilizing EPIC Dashboards, Workqueues and reports. Ensures that charge and account receivables processing meet established service standards and works with MBG Patient Billing Solutions to efficiently resolve self-pay issues and patient concerns. Attends all department and site meetings as required. Works collaboratively with Patient Financial Services, Registration, Patient Service Center, Coding, Payer Relations and their counterparts on the Revenue Integrity Team to ensure efficient processing and follow up on all revenue matters. Participates in committees and task forces as assigned. Additional responsibilities may be assigned as needed. Bachelor's degree strongly preferred or equivalent experience required. Minimum of 3 years' experience in a professional healthcare setting required. Proficiency in Microsoft Office suite (Excel, Word, Access, Outlook) required, EPIC, preferred. Ability to learn and assimilate electronic systems. Prior experience working in hospital revenue operations preferred. • Understanding of healthcare billing, finance, and accounting principals, • Motivated to achieve Service Excellence, • Capacity to manage multiple tasks at the same time effectively., • Requires excellent oral and written communications skills, • Ability to present to multiple levels of staff from VPs, to ADs, to Managers, to providers, to Billing Managers, to front desk staff, • Define problems, collect data, establish facts, and draw valid conclusions, • Ability to conduct training sessions, • Proficiency in Microsoft Office suite (Excel, Word, Access, and Outlook) required, • No direct reports; provides leadership and guidance to less seasoned and new staff., • The fiscal responsibility varies based on the site(s) covered by the individual Revenue Cycle Account Manager, • Demonstrates fiscal responsibility by effectively using Mass General Brigham resources. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • This position is Remote but with the expectation that folks will be asked to come into the office, on average, once per quarter for up to 4 business days (travel will be reimbursed per MGB policy)., • Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask., • Normal office working conditions. The noise level in the work environment is quiet to moderate., • While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds., • Specific vision abilities required by this job include close vision, distance vision and depth perception. Remote Type: Remote Work Location: 399 Revolution Drive Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Day (United States of America) Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These