Trabajos medical office front desk en Houston, TexasCrear alertas

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Ambulatory Service Representative (ASR) II is responsible for providing assistance to patients in a friendly and courteous manner. The ASR II is responsible for check-in and check-out functions, including registration and cashiering. The ASR II must maintain a neat and professional appearance and an organized work area. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School diploma or GED, • 1+ years of direct face to face customer service experience, • 1+ years of cash handling or collections experience, • One of the following:, • 1+ years KSC ASR I with 6+ months ASR II cross-training experience and the successful completion of Epic Front Desk Training, • 1+ years KSC CBO, Managed Care or Contact Center experience, • 6+ months experience in a customer facing role within a medical office, healthcare setting or other service-related industry, • Experience with computers and Windows-based software including Word and Excel, • Knowledge of customer service principles and practices, • Proven ability to maintain strict confidentiality of all personal/health sensitive information, • Provenability to effectively handle challenging situations and to balance multiple priorities Fluent in English, verbal and written Preferred Qualifications: • 2+ years of working in a physician, hospital, or medical office environment to include patient registration, appointment scheduling or medical billing, • 2+ years of insurance and /or managed care experience to include insurance verification and the ability to identify, understand and communicate plan details to patients with HMO, PPO, EPO, Medicare Advantage and other plans, • 2+ years of direct face to face customer service experience, • 1+ years of cash handling or collections experience in a medical office setting, • EMR/Epic experience, • Basic Math ability, • Basic calculator skills, • Bilingual - English/Spanish, • Provenexcellent verbal and written communication skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

For over 40 years, Fairfax Cryobank, a division of the Genetics & IVF Institute, has provided fertility preservation services for individuals and the highest quality donor sperm, leading to the creation of many happy healthy families. Fairfax Cryobank serves clients nationwide and around the globe. We are seeking a full-time Medical Front Desk Administrative Assistant at our Houston, TX location. Candidates must project a warm, confident, and professional image in-person and over the phone. Candidates must be outgoing, personable, flexible, and extremely organized. Accuracy and attention to detail is critical. A willingness to learn and desire to grow the practice is essential. The candidate must be a time management star, have excellent written and verbal communication skills, possess the capacity to “read” patients and have a goal-oriented mindset. Customer service, call-center, sales and/or marketing experience is highly desirable. Also, database knowledge and foreign language proficiency is a plus. Responsibilities include but are not limited to: greeting clients and donors, management of incoming calls, client billing, scheduling appointments, management of files, data entry, and additional administrative tasks as assigned by supervisor. Position Requirements: • Minimum of a HS diploma or equivalent, however an Associate’s/ bachelor’s degree is preferred (any major), • Must have basic customer service skills and a minimum of two years’ medical office experience is preferred, • Must be LGTBQX friendly, and comfortable working with diverse clientele Additional Information: • Salary commensurate based on experience GIVF provides competitive compensation and generous benefits to our employees, including: • Health, Dental and Vision insurance, • Flex Spending Account (FSA) and Health Savings Account (HSA) options, • Group term life insurance, • Short-term and long-term disability options, • 401K plan with employer match, • Paid parental leave, • Tuition reimbursement program, • Paid vacation and sick time, • Paid company holidays, • Job training and development opportunities To apply, email your resume and cover letter to and refer to Medical Front Desk-Houston in the subject line. We review all applications and contact qualified candidates via email for further consideration. EOE/M/F/D/V

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. Primary Responsibilities: Under the general direction of the Clinic Administrator, the Department Support Specialist II performs varied clerical and typing duties for Managing Physician, Department Chief or Associate Department Chief and management staff. This individual also: • Analyzes eligibility media, • Utilizes various system applications for reporting purposes, • Interprets multiple medical plan benefits to maximize accurate collections, • Endorses mutual respect amongst all members of the healthcare team, • Practices positive guest/peer relationships and works with others to promote an efficient and effective team, • Demonstrates a positive attitude and understands how this relates to creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients, • This position generally supports department chief/managing physicians You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School diploma or GED from an accredited program, • 3+ years of general administrative experience and 2 years medical insurance verification experience or experience scheduling operative procedures; OR 1 year previous KSC experience in a position similar, but not limited to, DSS I, ASRs, Contact Center or Member Services reps, MAs/CMAs or Schedulers, • Typing skills 40 WPM with 10 or fewer errors, • Basic math ability, • Alpha/Numeric Forms Entry, • Working knowledge of Microsoft Office/PC experience, • Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture, • IM Bills lead for department Preferred Qualifications: • Ability to speak/understand Spanish, • CPT/ICD coding, • Typing skills 55 WPM with 5 or fewer errors, • 10 key by touch Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Workforce Solutions is assisting HOPE Clinic in hiring a Bilingual Optometry Technician for a full-time position. This is an excellent opportunity for candidates interested in eye care, patient services, and working in a fast-paced medical clinic environment that serves a diverse patient population. Position Details: • Job Title: Optometry Technician, • Location: HOPE Clinic, • Schedule: Full-time, • Pay: $14.50–$15.00 per hour, • Language Requirement: Must be bilingual (English + Spanish, Arabic, Burmese, Chinese, Vietnamese, or another language), • Education: High School diploma or GED required; Associate degree preferred, • Experience: 1 year of related experience preferred (optometric technician or optician experience strongly preferred) Job Summary: The Optometry Technician supports both front desk operations and clinical eye care services. This role performs patient intake, schedules appointments, verifies insurance, conducts pre-testing procedures, assists the Optometrist, and supports patients in choosing eyewear and understanding contact lens care. HOPE Clinic is open to training a strong customer-service–focused candidate with a willingness to learn. Key Responsibilities: • Register new patients and manage scheduling in the EHR system, • Perform pre-tests such as visual acuity, auto-refraction, dilation prep, and visual field screenings, • Assist the Optometrist during patient care, • Maintain accurate electronic medical records, • Assist patients with frame selection, fitting, repairs, and contact lens education, • Maintain inventory of frames, contact lenses, medications, and clinical supplies, • Communicate with labs, pharmacies, and partnering agencies, • Answer patient calls and follow up on orders, • Ensure compliance with HIPAA and clinic standards, • Participate in community engagement and clinic events when needed, • Support clinic operations and other duties as assigned Qualifications: • Bilingual (English + another required language), • Knowledge of optometric or medical equipment preferred, • Strong customer service and communication skills, • Ability to multitask and work in a diverse patient environment, • HIPAA knowledge and confidentiality compliance, • Computer proficiency (Microsoft Office, EHR systems), • Reliable transportation and valid Texas driver’s license required

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. Primary Responsibilities: • Providing assistance to patients in a friendly and courteous manner, • Check-in and check-out functions, including registration and cashiering, • Must maintain a neat and professional appearance and an organized work area You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School diploma or GED, • 1+ years of direct face-to-face customer service experience, • 1+ years of cash handling or collections experience and 6+ months experience in a customer facing role within a medical office, healthcare setting or other service-related industry OR 1+ years of KSC ASR I with six months ASR II cross-training experience and the successful completion of Epic Front Desk Training OR 1+ years KSC CBO, Managed Care or Contact Center experience, • Experience with computers and Windows-based software including Word and Excel, • Proven basic math ability, • Proven knowledge of customer service principles and practices, • Demonstratedability to maintain strict confidentiality of all personal/health sensitive information Demonstratedability to effectively handle challenging situations and to balance multiple priorities Preferred Qualifications: • 2+ years of working in a physician, hospital, or medical office environment to include patient registration, appointment scheduling or medical billing, • 2+ years of insurance and /or managed care experience to include insurance verification and the ability to identify, understand and communicate plan details to patients with HMO, PPO, EPO, Medicare Advantage and other plans, • 2+ years of direct face-to-face customer service experience, • 1+ years of cash handling or collections experience in a medical office setting, • EMR/Epic experience, • Basic calculator skills, • Bilingual- English/Spanish Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. Primary Responsibilities: • Under the general direction of the Clinic Administrator, the Department Support Specialist I will perform a variety clerical and typing duties for physicians and management staff. This individual also:, • Analyzes eligibility media, • Utilizes various system applications for reporting purposes, • Interprets multiple medical plan benefits to maximize accurate collections, • Commits to collaborative interaction with patients to achieve excellent customer service and high levels of satisfaction, • Endorses mutual respect amongst all members of the healthcare team, • Practices positive guest/peer relationships and works with others to promote an efficient and effective team, • Demonstrates a positive attitude and understands how this relates to creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients, • This position generally supports 1-5 physicians You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School diploma or GED from an accredited program, • Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture, • 1+ years of general administrative experience and 6 months medical insurance verification experience or experience scheduling operative procedures; OR one year of previous KSC experience in a position similar, but not limited to, ASRs, Contact Center or Member Services reps, MAs/CMAs or Schedulers, • Proficient knowledge of Microsoft Office Preferred Qualifications: • Billing/claims experience, • CPT/ICD coding, • Proven ability to speak/understand Spanish Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Ambulatory Service Representative (ASR) II is responsible for providing assistance to patients in a friendly and courteous manner. The ASR II is responsible for check-in and check-out functions, including registration and cashiering. The ASR II must maintain a neat and professional appearance and an organized work area. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School diploma or GED, • Experience with computers and Windows-based software including Word and Excel, • 1+ years of cash handling or collections experience And 6+ months experience in a customer facing role within a medical office, healthcare setting or other service-related industry OR 1+ years KSC ASR I with 6 months ASR II cross-training experience and the successful completion of Epic Front Desk Training OR 1+ years KSC CBO, Managed Care or Contact Center experience, • 1+ years of direct face to face customer service experience, • Knowledge of customer service principles and practices, • Demonstrated excellent verbal and written communication skills, • Proven basic Math ability, • Proven ability to maintain strict confidentiality of all personal/health sensitive information, • Proven ability to effectively handle challenging situations and to balance multiple priorities, • Proven fluent in English, verbal and written Preferred Qualifications: • 2+ years of working in a physician, hospital, or medical office environment to include patient registration, appointment scheduling or medical billing, • 2+ years of insurance and /or managed care experience to include insurance verification and the ability to identify, understand and communicate plan details to patients with HMO, PPO, EPO, Medicare Advantage and other plans, • 2+ years of direct face to face customer service experience, • 1+ years of cash handling or collections experience in a medical office setting, • EMR/Epic experience, • Basic calculator skills, • Bilingual- English/Spanish Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. Under the general direction of the Clinic Administrator, the Department Support Specialist II performs varied clerical and typing duties for Managing Physician, Department Chief or Associate Department Chief and management staff. Primary Responsibilities: • Analyzes eligibility media, • Utilizes various system applications for reporting purposes, • Interprets multiple medical plan benefits to maximize accurate collections, • Endorses mutual respect amongst all members of the healthcare team, • Practices positive guest/peer relationships and works with others to promote an efficient and effective team, • Demonstrates a positive attitude and understands how this relates to creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients, • This position generally supports department chief/managing physicians You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School diploma or GED from an accredited program, • 3+ years of general administrative experience and 2+ years medical insurance verification experience or experience scheduling operative procedures; OR 1+ years of KSC experience in a position similar, but not limited to, DSS I, ASRs, Contact Center or Member Services reps, MAs/CMAs or Schedulers, • Proven typing skills 40 WPM with 10 or fewer errors, • Demonstrated basic math ability, • Alpha/numeric forms entry experience, • Proven working knowledge of Microsoft Office/PC experience, • Proven successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture, • IM Bills lead experience for department Preferred Qualifications: • CPT/ICD coding experience, • Proven typing skills 55 WPM with 5 or fewer errors, • 10 key by touch experience, • Ability to speak/understand Spanish Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Ambulatory Service Representative (ASR) II is responsible for providing assistance to patients in a friendly and courteous manner. The ASR II is responsible for check-in and check-out functions, including registration and cashiering. The ASR II must maintain a neat and professional appearance and an organized work area. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School diploma or GED, • Experience with computers and Windows-based software including Word and Excel, • 1+ years of cash handling or collections experience And 6+ months experience in a customer facing role within a medical office, healthcare setting or other service-related industry OR 1+ years KSC ASR I with 6 months ASR II cross-training experience and the successful completion of Epic Front Desk Training OR 1+ years KSC CBO, Managed Care or Contact Center experience, • 1+ years of direct face to face customer service experience, • Knowledge of customer service principles and practices, • Demonstrated excellent verbal and written communication skills, • Proven basic Math ability, • Proven ability to maintain strict confidentiality of all personal/health sensitive information, • Proven ability to effectively handle challenging situations and to balance multiple priorities, • Proven fluent in English, verbal and written Preferred Qualifications: • 2+ years of working in a physician, hospital, or medical office environment to include patient registration, appointment scheduling or medical billing, • 2+ years of insurance and /or managed care experience to include insurance verification and the ability to identify, understand and communicate plan details to patients with HMO, PPO, EPO, Medicare Advantage and other plans, • 2+ years of direct face to face customer service experience, • 1+ years of cash handling or collections experience in a medical office setting, • EMR/Epic experience, • Basic calculator skills, • Bilingual- English/Spanish Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. Primary Responsibilities: • Responsible for providing assistance to patients in a friendly and courteous manner, • Responsible for check-in and check-out functions, including registration and cashiering, • Maintain a neat and professional appearance and an organized work area You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School diploma or GED, • 1+ years of direct face-to-face customer service experience, • Demonstrated excellent verbal and written communication skills, • Proven basic math ability, • Proven knowledge of customer service principles and practices, • Ability to maintain strict confidentiality of all personal/health sensitive information, • Ability to effectively handle challenging situations and to balance multiple priorities, • Experience with computers and Windows-based software including Word and Excel, • Fluent in English, verbal and written Preferred Qualifications: • 2+ years of working in a physician, hospital, or medical office environment to include patient registration, appointment scheduling or medical billing, • 2+ years of insurance and /or managed care experience to include insurance verification and the ability to identify, understand and communicate plan details to patients with HMO, PPO, EPO, Medicare Advantage and other plans, • 1+ years of cash handling or collections experience in a medical office setting, • 2+ years of direct face-to-face customer service experience, • EMR/Epic experience, • Proven basic calculator skills, • Bilingual- English/Spanish Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Ambulatory Service Representative (ASR) II is responsible for providing assistance to patients in a friendly and courteous manner. The ASR II is responsible for check-in and check-out functions, including registration and cashiering. The ASR II must maintain a neat and professional appearance and an organized work area. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School diploma or GED, • 1+ years of direct face to face customer service experience, • 1+ years KSC CBO, Managed Care or Contact Center experience, • Experience with computers and Windows-based software including Word and Excel, • Basic Math ability, • Knowledge of customer service principles and practices, • Able to maintain strict confidentiality of all personal/health sensitive information, • Ability to effectively handle challenging situations and to balance multiple priorities Fluent in English, verbal and written Preferred Qualifications: • 2+ years of working in a physician, hospital, or medical office environment to include patient registration, appointment scheduling or medical billing, • 2+ years of insurance and /or managed care experience to include insurance verification and the ability to identify, understand and communicate plan details to patients with HMO, PPO, EPO, Medicare Advantage and other plans, • 2+ years of direct face to face customer service experience, • 1+ years of cash handling or collections experience in a medical office setting, • EMR/Epic experience, • Basic calculator skills, • Bilingual- English/Spanish, • Excellent verbal and written communication skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Who We Are: Venus Aerospace is revolutionizing rocket engine propulsion. With the first generational leap in rocket engine technology since Apollo, our proprietary Rotating Detonation Rocket Engine and Venus Detonation Ramjets deliver historic efficiency and performance across aerospace applications. We are building the next generation of propulsion platforms that enable breakthrough capabilities in space, defense, and commercial high-speed flight. Our team thrives on solving the toughest engineering challenges and pushing the boundaries of what's possible in aerospace. At Venus, we're looking for bold engineers and innovators who want to make history and redefine the future of propulsion. The role: The People Operations Specialist supports day-to-day office and People Operations activities. This role helps ensure a smooth, professional experience for employees and visitors by providing administrative, coordination, and general office support. The ideal candidate is highly organized, adaptable, and comfortable handling multiple priorities in a fast-paced startup environment, with a strong focus on professionalism, communication, and attention to accuracy. • Front Desk & Visitor Experience: Serve as the first point of contact for visitors and callers, ensuring a warm, professional experience that reflects Venus Aerospace. Manage check-ins and enforce ITAR compliance while coordinating VIPs, vendors, candidates, and new hires., • Executive & Office Support: Act as a gatekeeper for C-Suite executives by managing lobby flow, visitor access, and meeting confidentiality. Maintain the appearance and readiness of shared spaces and support internal teams with general office needs., • Conference Room & Calendar Coordination: Manage conference room calendars to avoid conflicts and ensure all rooms are clean, properly set up, and A/V ready., • HQ Facility Tour Coordination: Coordinate onsite tours for partners and external groups, including scheduling, logistics, guest materials, and team alignment. Support setup, guest escorting, and post-tour cleanup to deliver a polished experience., • New Hire & Candidate Coordination: Partner with HR to support candidate scheduling, visits and onboarding days, including swag preparation, workspace setup, badge distribution, and on-site guidance., • HR Administrative Support: Assist the People Operations Director with administrative tasks such as documentation, scheduling, and record organization, • Food, Beverage & Meal Support: Provide meal coordination on an as-needed basis by working with catering vendors to order, set up, and facilitate employee meals, ensuring inclusive dietary accommodations. Support occasional off-site or after-hours events and assist with lifting or moving supplies as needed., • Facility Logistics & Delivery Support: Provide backup support for hangar deliveries and ensure secure, timely package processing., • Additional Support: Assist with VIP visits, internal events, meeting logistics, and general administrative tasks (e.g., supplies, phone coverage, documentation)., • Approximately 2 years of experience supporting front desk, hospitality, or administrative functions in a professional environment., • A consistently positive, professional attitude with strong interpersonal communication skills., • Ability to pivot and multitask smoothly, especially in a dynamic startup environment where priorities may shift., • Strong organizational skills with high attention to detail., • Ability to maintain confidentiality, especially with executive activities and sensitive programs., • Comfortable enforcing ITAR-compliant visitor procedures (training provided)., • Ability to lift, carry (20 to 25 lbs.), transport items, and work outdoors as needed for events.

Job Description Job Summary: We are seeking a detail-oriented and professional Administrative Front Desk Medical Assistant to join our healthcare team. This position is responsible for providing excellent patient service, managing front desk operations, and utilizing eClinicalWorks (eCW) EMR system for scheduling and documentation. The ideal candidate will have experience in a medical office setting and be proficient in handling administrative tasks efficiently. Key Responsibilities: • Greet and check in patients, ensuring accurate demographic and insurance information is collected and updated in eClinicalWorks (eCW)., • Answer phone calls, schedule appointments, and manage provider calendars., • Collect co-pays, balances, and process payments., • Maintain patient confidentiality and comply with HIPAA regulations., • Assist with medical records requests and documentation in eClinicalWorks (eCW)., • Coordinate communication between patients, providers, and medical staff., • Experience with eClinicalWorks (eCW) is required., • Minimum of 1-2 years of experience in a medical office setting., • Strong knowledge of medical terminology, insurance verification, and HIPAA compliance., • Excellent communication, multitasking, and organizational skills., • Ability to work in a fast-paced environment and maintain professionalism., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is a plus., • Competitive salary based on experience., • Health, dental, and vision insurance., • Paid time off and holidays.

Job DescriptionJob Summary: The General Services Coordinator is responsible for overseeing daily facility operations, including supervising cleaning staff, managing office equipment and employee amenities, and ensuring the availability of necessary supplies. This role plays a key part in maintaining a clean, functional, and welcoming work environment. Key Responsibilities: • Supervise Cleaning Crews:Oversee daily performance of janitorial staff to ensure cleanliness standards are met; coordinate cleaning schedules and address any facility-related concerns promptly., • Employee Refreshments & Breakroom Support:Maintain and support daily operations of coffee machines, drinking water systems, vending machines, microwaves, ovens, and other shared appliances; ensure all equipment is functioning properly and coordinate repairs when needed., • Supply Ordering & Inventory Management:Order and maintain inventory of breakroom and restroom supplies, including: coffee, tea, sugar, creamer, cups, plates, toilet paper, hand soap, and toilet seat covers; monitor stock levels and ensure timely replenishment., • Office Equipment Management:Oversee the maintenance and service of office equipment such as copiers, printers, scanners, and fax machines; manage first aid/medical boxes and ensure supplies are up to date., • Facility Services & Vendor Coordination:Schedule and monitor monthly pest control services; coordinate with external vendors for equipment servicing and other office needs., • Visa and Administrative Support:Assist with employee visa application processes, including document preparation and submission tracking., • Front Desk Coverage:Serve as backup for front desk reception duties, including greeting visitors and handling phone calls.Qualifications:, • High school diploma or equivalent; Associate's or Bachelor's degree preferred, • 2+ years of experience in general services, office administration, or facilities coordination, • Strong organizational and multitasking skills, • Excellent communication and interpersonal skills, • Proficiency in MS Office (Word, Excel, Outlook), • Ability to manage vendors and service providers professionally NoRPMCpI9E

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit Location Address: Department: Work Schedule: Weekday – Weekday (H:MMam – H:MMpm) What We Offer Our Team Members: • Potential for Over-time Pay (Time and a half), • Holiday Differential Pay (Time and a half) What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator. • Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere., • Scan insurance cards, picture identification, and prior medical records., • Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered., • Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes., • Monitor the correspondence dashboard in Athena (Return mail)., • Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status., • Protect confidential information and patient medical records., • Answer phone calls, take messages, and forward based on urgency., • Contact patients missing “New Patient” paperwork, two days prior to their appointment., • Mail patient information and education materials., • Monitor faxes and distribute to appropriate staff/departments., • Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening., • Ensure the building is locked and secured at close of business., • High School Diploma or GED required., • 1+ year administrative experience required., • Previous experience in reproductive medicine or Women’s health is preferred., • Prior experience with Athena preferred. CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility’s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Description Who we are: We are Optimum Physicians Healthcare, a fast-paced, success-oriented, family-friendly clinic. We take pride in our unique approach to regenerative solutions, health management, and physical rehabilitation to create a welcoming environment that facilitates a healthy lifestyle. Our Mission: We strive to be the best in the eyes of our patients and community as we help people achieve their health goals through medical and alternative solutions to optimize their quality of life. Who we are looking for: A Medical Billing & Coding Specialist • Your Responsibilities:, • Perform Verification of Benefits, Prior Authorizations, and communications with multiple offices., • Assist with accurate reports and complete monthly audits, • Manage and track all outstanding accounts receivable, • Consistent follow-up on claims and appeals, • Work with providers on timely filing, • Assist and provide information for financial tracking reports, • Maintain accurate tracking of members, service programs, and inventory items, • Review patient demographic information including name, address, phone number, date of birth, insurance information, etc. to ensure complete and accurate data, • Search approved systems for additional patient demographics and insurance information to reinforce crew-captured data, • Respond to Member's concerns, suggestions and complaints in a timely, professional and consistent manner, • Greet and welcome new clinic members, assist with enrollment and front desk operations, • Assist with keeping the center well stocked and clean Required Qualifications: • Minimum of a High School diploma obtained, • Minimum of 2 years of Billing experience, • Strong organizational skills and customer-service oriented approach, • Knowledge of Google applications and Microsoft Office applications, • Highly developed written and verbal communication skills, • General knowledge of medical and insurance industry terminology., • Knowledge of HIPAA, • Adaptability, • 8 hour shift Job Type: Full-time Salary: $17.00 - $24.00 per hour Benefits: • Employee discount, • Health insurance, • ICD-10: 2 years (Preferred), • CPT Coding: 2 year (Preferred), • Detail-oriented -- quality and precision-focused Pay: $17.00 - $24.00 per hour Benefits: • 401(k)

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Position Highlights • Onsite position in Houston, TX, • Full-time, Mo-Fri 8:00 am-4:30pm, • Front desk processing medical records requests - customer service, • Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance, • Tremendous growth opportunities both locally and nationwide What We're Looking For • Strong customer service and clerical skills, • Proficient in Microsoft Office, including Word and Excel, • Comfortable working in a high-volume production environment, • Medical office experience preferred, • Willingness to learn and grow within Datavant You will: • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures., • Maintain confidentiality and security with all privileged information., • Maintain working knowledge of Company and facility software., • Adhere to the Company's and Customer facilities Code of Conduct and policies., • Inform manager of work, site difficulties, and/or fluctuating volumes., • Assist with additional work duties or responsibilities as evident or required., • Consistent application of medical privacy regulations to guard against unauthorized disclosure., • Responsible for managing patient health records., • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards., • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record., • Ensures medical records are assembled in standard order and are accurate and complete., • Creates digital images of paperwork to be stored in the electronic medical record., • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately., • Answering of inbound/outbound calls., • May assist with patient walk-ins., • May assist with administrative duties such as handling faxes, opening mail, and data entry., • Must meet productivity expectations as outlined at specific site., • May schedules pick-ups., • Other duties as assigned. What you will bring to the table: • High School Diploma or GED., • Ability to commute between locations as needed., • Able to work overtime during peak seasons when required., • Basic computer proficiency., • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis., • Professional verbal and written communication skills in the English language., • Detail and quality oriented as it relates to accurate and compliant information for medical records., • Strong data entry skills., • Must be able to work with minimum supervision responding to changing priorities and role needs., • Ability to organize and manage multiple tasks., • Experience in a healthcare environment., • Previous production/metric-based work experience., • In-person customer service experience., • Ability to build relationships with on-site clients and customers., • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job DescriptionDescription: Who We Are Urgent Care for Kids, part of Goodside Health, operates 23 clinic locations across Texas. Under the Goodside Health brand, we offer healthcare through multiple channels, including brick-and-mortar pediatric urgent care, adult and pediatric telemedicine, and our school-based program, SchoolMed, which provides comprehensive child healthcare services. Our team is united by a single mission: to transform healthcare delivery for all children and ensure equitable access to care. Our goal is to bridge gaps in pediatric healthcare through innovation and effective implementation. The Role We are seeking sharp and innovative Utility Players for our Brookhollow office who embody our core values: Passion, Humility, Adaptability, Nurture, and Experience. These roles are typically filled by Certified Medical Assistants and Licensed Vocational Nurses who exemplify true teamwork. Our core values are the foundation of everything we do. The term 'Utility Player' refers to a versatile clinician who handles a wide range of responsibilities, including front desk and reception duties (such as insurance verification and patient registration), back-office care, triage, radiology, curbside labs, and other critical tasks that ensure our clinics run efficiently. Above all, Utility Players are warm, humble, passionate about healthcare, and deliver 5-star care to our patients and their families. Key Success Factors of a Utility Player • Serves as a knowledgeable resource, eager to train and mentor new team members., • Works with a strong sense of urgency and can efficiently manage multiple tasks simultaneously., • Embraces daily clinic assignments with enthusiasm and a positive attitude., • Demonstrates exceptional customer service skills in all interactions., • Proactively helps others and takes initiative without needing to be prompted., • Communicates clearly and effectively with the on-duty provider, maintaining professionalism and tact in all tasks. In addition to the Clinic Management team, our clinicians are supported by the Clinical Operations team, which collaborates with clinics on inventory management, continuing education, and various other tasks to ensure optimal performance. We celebrate successes together through our Employee Engagement Platform, Assembly, maintain open communication with our C-Suite Executives, and stay informed on company updates during our monthly Town Halls. Our People Operations team also regularly sends out open surveys to gather feedback and improve the employee experience. Responsibilities include but are not limited to: • Triage patients upon arrival., • Communicate with the provider when the patient is ready, providing a brief overview of symptoms and any abnormal vitals., • Document and summarize visits in the Electronic Medical Records (EMR) system (eMDs)., • Assist the provider with procedures and patient care, including splinting, radiology, vaccines, medication administration, phlebotomy, and more., • Administer and document medications as directed by the provider., • Prepare, clean, and maintain exam and treatment rooms., • Obtain lab samples and follow up with patients once lab results are available., • Provide patient education at the end of the visit and address any follow-up questions., • Position patients for radiology procedures and remove any artifacts (training provided by UC4K)., • Handle front office tasks, including insurance verification, patient registration, answering phones, and processing payments. All full-time staff members are eligible to participate in our suite of benefits on the first day of the month following 30 days of employment. • Competitive salary & incomparable company culture, • Medical, Dental, and Vision coverage with several tiers of coverage to choose from, • Accident, critical illness and hospital indemnity insurance, • Company-paid basic life insurance, • Voluntary life & disability insurance (short-term and long-term options available), • Legal & identity theft protection, • 401(k) plan, • Professional Development Reimbursement, • Employee Assistance Program (company-paid), • Free in-clinic and telemedicine visits for employees and dependents, • Corporate Discount Program, including discounts on flights, hotel stays, theme park tickets, retail, and more Monday - Friday: 12:00pm – 9:00pm Saturday / Sunday: 9:00am – 5:00pm Goodside Health is grateful for all candidate submissions, however this role is not outsourced to external vendors at this time. Requirements: • Passion for working with children, • Experience in a Pediatric Office, Pediatric Hospital, or Urgent Care within the past 3 years, with a minimum duration of 6 months, • Certified Medical Assistant (CMA, RMA) or Licensed Vocational Nurse (LVN) with a Texas license, • BLS certification required (online renewal accepted by the American Heart Association), • Knowledge of HIPAA, OSHA, basic clinical procedures, CLIA-Waived Testing, and EMR software, • Ability to work in a fast-paced environment

Job Description Blossom Hotel is Houston’s newest and most distinctive luxury destination for business and leisure. Located steps from the nations largest medical and research community at Texas Medical Center, near NRG Stadium and Rice University. Positioned at the axis of innovation and inspiration, guests can enjoy the diversity of nearby neighborhoods, world-class dining options and attractions. We are looking for our next great team member to join us in filling the position of Front Desk Manager. The Front Office Manager oversees the daily operations of the front desk, concierge, bell/valet, and guest services teams to ensure an exceptional arrival, stay, and departure experience. This leader upholds luxury service standards, drives guest satisfaction, and supports departmental training, performance, and financial goals. What we provide you with: * Competitive pay • Hilton Travel discounts on all Hilton brand properties worldwide Hotel room discounts with our Crescent managed properties across North America for you and your family members * Excellent benefits plans for eligible associates and your family members * Paid time off * Career development opportunities in a luxury hospitality environment • Free meals Supervise and manage front office teams, including Front Desk Agents, Supervisors, Concierge, and Bell/Valet staff. * Ensure smooth daily operations including check-in, check-out, room assignments, billing, and guest inquiries. * Act as the primary point of contact for guest issues, ensuring timely resolution with professionalism and discretion. * Oversee staffing, scheduling, onboarding, training, and performance management. * Maintain a strong presence in the lobby, engaging with guests and supporting associates. Guest Experience & Service Standards * Ensure consistent delivery of luxury hospitality standards. * Oversee VIP arrivals, special requests, and guest preferences. * Monitor guest satisfaction scores, respond to feedback, and implement service improvements. * Collaborate with Housekeeping, Reservations, Sales, Revenue, and Food & Beverage to optimize guest experiences. Financial & Administrative Duties * Monitor department budget, forecast labor needs, and control expenses. * Review daily reports, occupancy, arrivals/departures, and room inventory. * Assist in revenue-enhancing initiatives such as upgrades, packages, and loyalty program enrollment. * Ensure compliance with policies, safety protocols, and brand standards. Communications & Coordination * Conduct pre-shift briefings and regular meeting updates. * Maintain accurate documentation and logs for guest concerns, incidents, and follow-up. * Serve as Manager-on-Duty as required, handling emergencies or escalations. Does this sound like you? * Minimum 2–4 years of front office or guest services leadership experience, preferably in a luxury or upscale hotel. * Strong knowledge of PMS (Opera/Fosse/OnQ or similar) and front office systems. * Exceptional leadership, communication, and interpersonal skills. * Proven ability to handle high-pressure situations calmly and professionally. * Experience managing VIP guests and high-profile clientele. * Flexible availability, including nights, weekends, and holidays. * Bachelor’s degree in Hospitality Management or related field preferred. * Ability to stand for long periods. * Occasionally lift, move, or handle items up to 30 lbs. Curio Collection by Hilton Properties

Job DescriptionDescription: POSITION TITLE: Revenue Cycle Manager LOCATION: HOPE Clinic - Alief REPORTS TO: Chief Financial Officer EDUCATION: Bachelor’s degree from four-year college or university, and/ or 5-7 years of experience in lieu of WORK EXPERIENCE: One to two years supervisor experience and/or training; and FQHC experience a plus! SALARY RANGE: DOE FLSA STATUS: Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is preferred HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This is not a fully remote position JOB SUMMARY: As the Revenue Cycle Manager for HOPE Clinic, you focus on partnering with our patients to clearly understand their institutional goals, challenges, organizational structure, and key business drivers. The role of the Revenue Cycle Manager oversees the Billing and Insurance Verification team’s daily activities and follows up with teams to drive the overall performance and daily management of multiple assigned providers’ schedules. The Revenue Cycle Manager serves as a liaison between the Billing and Insurance Verification team and other HOPE Clinic departments and the patients. MAJOR DUTIES & RESPONSIBILITIES: • Manage overall medical billing operations such as ensuring effective flow of demographic changes and payment information, claims accuracy and timely submission, and account reconciliations;, • Oversee aggressive follow-ups with accounts receivables (A/R), including preparation of denial appeals and distribution of patient statements;, • Track fee schedules and insurance denials to ensure fully allowed reimbursements;, • Identify and implement strategies to improve internal and patient billing processes;, • Incorporate and execute quality assurance processes related to ensuring accurate patient billing activities;, • Review and analyze patient accounts, identify trends and issues, and recommend solutions;, • Collaborate with other team members to improve/maintain an overall positive work environment for the team;, • Provide a high level of customer service to both practices and patients by identifying and efficiently resolving insurance and other billing-related issues;, • Collaborate with the front desk, call center, and other departments as needed to resolve any billing/payor issues;, • Research, compile the necessary documentation, and complete appeal process for denied claims, via phone/email with payers, facilitating correct claims if necessary;, • Prepare, review, and transmit claims using billing software to include electronic and paper claim processing both primary claims and secondary claims;, • Follow up on unpaid claims within the standard billing cycle timeframe;, • Collaborate with the billing team when necessary to make coding changes to submit corrected claims or appeals;, • Stay current with payer trends as to how to submit corrected claims and the payer-specific appeal processes;, • Analyze root causes of denials; trends and issues: propose solutions and work with the management team to determine the appropriate action to resolve;, • Identify areas of concern regarding the various areas of the revenue cycle;, • Share trending and feedback to reduce denials to the CFO and/or Credentialing Coordinator;, • Hospital billing – identify charges that are billed for hospital visits, update spreadsheets and reports for documentation, and create claims to be billed;, • Apply insurance and patient payments to the Practice Management system, utilizing ERAs and manual application;, • Reconcile payments applied to the system to cash received;, • Answer patient’s estimate of benefits or statements, telephone inquiries verifying insurance and benefits within the practice management system;, • Attend on-site/off-site community engagement activities, clinic events, and/or training as needed;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values. Requirements: QUALIFICATION REQUIREMENTS: • 5-7 years of experience with revenue cycles, medical billing, collections, and payment posting;, • Understand regulatory and compliance requirements associated with submitting claims to payers;, • Experience with Electronic Medical Records (EMR);, • Strong communication and interpersonal skills;, • Expertise with medical and billing terminology;, • Excellent organization and time management skills;, • Proficiency in computers, particularly Word and Excel. EDUCATION and/or EXPERIENCE: • Bachelor’s degree from four-year college or university (desired);, • Or 5-7 years related experience and/or training; or equivalent combination of education and experience;, • 1-2 years of supervisory experience;, • Knowledge of medical billing, front-office, physician practice management, and healthcare business processes;, • Strong understanding of medical billing/coding, with an understanding of various insurance carriers, including Medicare, private HMOs, and PPOs;, • Previous FQHC (Federally Qualified Health Center) RCM experience. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Arabic, and/or Spanish with English) is preferred., • Above average skills in language ability as well as public speaking and writing., • Must have good transportation and a valid Texas Driver’s license.

Job Description The Greenleigh River Oaks - Opening Summer 2026 In a world where natural beauty meets big-city sensibilities, The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity. With a coveted location neighboring the charms of River Oaks, and the culture of Uptown's energy, The Greenleigh is the one place that truly celebrates, and elevates, the unexpected nature of Houston. We are seeking a dynamic and service-driven Front Office Manager to lead the heart of the guest experience. This pivotal leadership role oversees all front desk operations, ensuring seamless arrival and departure experiences while fostering a culture of warmth, professionalism, and precision. As the face of the hotel, you will inspire your team to deliver intuitive, elevated service and create an environment where every guest feels genuinely welcomed and valued. If you thrive in a fast-paced, lifestyle-driven hospitality setting and are passionate about cultivating exceptional guest experiences, this is your opportunity to make a meaningful impact. Required Tasks • Oversee all front desk operations, including check-in/check-out, reservations, and guest inquiries, • Resolve guest concerns promptly, professionally, and with genuine care, • Recruit, onboard, train, and cross-train front office team members, • Supervise and mentor front desk and bell staff, fostering accountability and service excellence, • Maintain scheduling to ensure proper coverage and operational efficiency, • Ensure the front desk and lobby areas are consistently clean, organized, and welcoming, • Coordinate closely with Housekeeping, Engineering, Food & Beverage, and other departments to ensure seamless guest service, • Respond thoughtfully to guest surveys and feedback, identifying opportunities for improvement, • Maintain accurate records, reports, and front office inventory controls, • Arrange guest transportation and special requests as needed, • Monitor front office revenues to ensure alignment with budgeted goals, • Proven leadership experience in hotel front desk or hospitality operations, • Experience in a lifestyle, boutique, or luxury environment, preferred, • Strong working knowledge of hotel management systems and guest service platforms, • Solid understanding of night audit procedures and multi-line phone systems, • Exceptional customer service skills with a polished, approachable presence, • Outstanding communication skills and professional phone etiquette, • Multilingual or bilingual abilities are highly desirable As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Job Description This is your foot in the door to a promotion path and earnings, and the start to your career! We have several Coordinator roles available throughout the Company. You will work directly with the department team, learn and grow your skills, career and earnings. Project Coordinator – What You Will Do You will support a department team with job duties that may include: • Manage data and communications, • Input data into accounting systems, procurement system, project system, • Manpower coordination and planning, • Greeting customers and potential recruits at the front desk, • Process and update Prefab order forms, • Print and distribute necessary forms for the shop, • Coordinate material orders, • Manage inventory, including stock levels, material audits, and organization, • Conduct regular tool audits and maintain accurate records, • Oversee time-tracking logs and provide performance data updates Project Coordinator – You Have (Required Skills, Experience & Personality Fit) • You are reliable, organized and excited to start your career and gain new skills and exposure --- this is your pathway to promote into a bigger role within 6 months to a year, • Computer skills – MS Word, Excel, Outlook email, • Able to work in office 5 days a week in Houston Compensation $45,000 and additional bonus potential to start. Bump up to $10,000 once you promote up. This is your opportunity for a foot in the door into a long term career in one of our departments (operations, procurement, purchasing, You will receive medical, dental and vision insurance options, paid time off, paid holidays, and a 401k plan with annual company contribution. In addition, our office provides you access to on-site health care for urgent care items and prescriptions. This role requires successful completion of a drug test, background check and clean driving record prior to start date.

Job DescriptionBenefits • Paid Time Off & Paid Company Holidays, • Medical, Dental, Vision & Life Insurance, • Flexible Spending Account (FSA), • 403(b) Retirement Plan with Company Match, • Short-Term & Long-Term Disability, • $0 Copay for Legacy Provider visits, • $0 Copay for prescriptions filled at Legacy Pharmacies, • Travel Insurance & Pet Insurance, • Subsidized Gym Membership, • Role Highlights: You'll assist in all exams and minor office procedures, maintaining a well-stocked and clean exam environment., • Impactful Work: Be a crucial part of our patients' healthcare journey by administering injections, drawing blood, and more., • Community Focus: Join a team that values relationships and collaboration, working together to make a difference., • Growth Opportunities: Benefit from mentorship and personal development as you grow with us., • Team Dynamics: Work in a supportive environment where your contributions are valued and celebrated.Key Responsibilities, • Interview patients to gather medical information and measure vital signs, weight, and height., • Record medical history, vital statistics, and test results in medical records., • Collect and prepare blood, tissue, or other specimens for testing., • Assist physicians during patient examinations, providing instruments and materials as needed., • Prepare and maintain treatment rooms, ensuring cleanliness and supply restocking., • Clean and sterilize instruments and manage contaminated supplies., • Conduct phone consultations regarding test results and health concerns., • Process specimens, ensuring proper labeling and packaging for lab pickup., • Perform phlebotomy and other diagnostic tests., • Administer medications as ordered, including oral, intramuscular, SubQ, and topical., • Ensure proper documentation of patient care activities., • Stock exam rooms with supplies, checking for expired items, and managing waste., • Participate in OSHA compliance programs and performance improvement initiatives., • Promote a respectful and courteous environment for all patients and staff., • Work collaboratively within a primary care medical home model., • Attend safety training programs and adhere to safety protocols., • Maintain work area and equipment per Legacy and governmental standards., • Report safety concerns promptly and follow exposure control plans., • Demonstrate proper use of protective equipment and maintain a safe environment., • Attend annual education programs and perform other duties as assigned.Minimum Qualifications, • High school diploma or equivalent required, • BLS/CPR Certification required, • Up to one year experience, • Excellent communication skills and customer service skills., • Basic front desk, clerical or healthcare support specialist skills/experience, • Ability to work with clinical staff, works well under pressure, and multitask within a multidisciplinary team, • Commitment to the concepts of preventive health care and team approach to health care delivery, • Experience working with computers, • Experience with Microsoft Office applications., • Bilingual English/Spanish preferred, • Phlebotomy skills preferred Powered by JazzHR 6I9g8JKPNl

Job DescriptionJob Summary 77091We are seeking a Bilingual Medical Assistant to join our team! As a Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and assisting with keeping track of tests and lab reporting to ensure everything arrives on time and the patient is kept informed on their condition and care. You will also be helping manage the inventory of medical supplies, setting up machines and testing equipment, and cleaning instruments and rooms as needed. The ideal candidate has strong customer service skills, an interest in learning more about a working medical environment, and has previous office experience. Responsibilities • Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment, • Clean instruments and equipment after use, • Answer phones and field questions about medical issues, identifying visit needs, • Assist nurses and doctors with basic medical care and procedures, • Track lab results, call in prescriptions, and handle basic medical office dutiesQualifications, • Bilingual Required-Spanish Speaking, • BLS Certification or Certified Medical Assistant Certification, • Strong attention to detailJob Duties:, • Welcome patients by greeting them, in person or on the telephone,, • Front desk duties included check in and insurance verification, • Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position them for the examination and/or treatment; arranging examining room instruments, supplies, and equipment., • Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming and correctly reporting purpose of visit or treatment., • Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; taking electrocardiograms; removing sutures; changing dressings., • Educates patients by providing medication and diet information and instructions based on medical provider instruction, answering questions. , • Completes records by recording patient examination, treatment, and test results., • Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries., • Keeps supplies ready by inventorying stock; placing orders; verifying receipt., • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs., • Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures, complying with legal regulations. Contributes to daily cleaning of facility which includes emptying the trash cans, washing the dishes in the sink, and cleaning the restrooms., • Maintains patient confidence and protects operations by keeping patient information confidential., • Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, and Convenient Urgent Care standards., • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations., • Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments., • Assists in clinic opening and closing duties related to clean up

Job DescriptionBenefits • Paid Time Off & Paid Company Holidays, • Medical, Dental, Vision & Life Insurance, • Flexible Spending Account (FSA), • 403(b) Retirement Plan with Company Match, • Short-Term & Long-Term Disability, • $0 Copay for Legacy Provider visits, • $0 Copay for prescriptions filled at Legacy Pharmacies, • Travel Insurance & Pet Insurance, • Subsidized Gym Membership, • Role Highlights: You'll assist in all exams and minor office procedures, maintaining a well-stocked and clean exam environment., • Impactful Work: Be a crucial part of our patients' healthcare journey by administering injections, drawing blood, and more., • Community Focus: Join a team that values relationships and collaboration, working together to make a difference., • Growth Opportunities: Benefit from mentorship and personal development as you grow with us., • Team Dynamics: Work in a supportive environment where your contributions are valued and celebrated.Key Responsibilities, • Interview patients to gather medical information and measure vital signs, weight, and height., • Record medical history, vital statistics, and test results in medical records., • Collect and prepare blood, tissue, or other specimens for testing., • Assist physicians during patient examinations, providing instruments and materials as needed., • Prepare and maintain treatment rooms, ensuring cleanliness and supply restocking., • Clean and sterilize instruments and manage contaminated supplies., • Conduct phone consultations regarding test results and health concerns., • Process specimens, ensuring proper labeling and packaging for lab pickup., • Perform phlebotomy and other diagnostic tests., • Administer medications as ordered, including oral, intramuscular, SubQ, and topical., • Ensure proper documentation of patient care activities., • Stock exam rooms with supplies, checking for expired items, and managing waste., • Participate in OSHA compliance programs and performance improvement initiatives., • Promote a respectful and courteous environment for all patients and staff., • Work collaboratively within a primary care medical home model., • Attend safety training programs and adhere to safety protocols., • Maintain work area and equipment per Legacy and governmental standards., • Report safety concerns promptly and follow exposure control plans., • Demonstrate proper use of protective equipment and maintain a safe environment., • Attend annual education programs and perform other duties as assigned.Minimum Qualifications, • High school diploma or equivalent required, • BLS/CPR Certification required, • Up to one year experience, • Excellent communication skills and customer service skills., • Basic front desk, clerical or healthcare support specialist skills/experience, • Ability to work with clinical staff, works well under pressure, and multitask within a multidisciplinary team, • Commitment to the concepts of preventive health care and team approach to health care delivery, • Experience working with computers, • Experience with Microsoft Office applications., • Bilingual English/Spanish preferred, • Phlebotomy skills preferred Powered by JazzHR mxvtGewHVQ

Job Description Position: Front Desk Receptionist / Medical Assistant Employment Type: Full-Time Compensation: Competitive, based on experience About Us: We are a busy, patient-focused podiatry practice seeking a bilingual (English/Spanish) Front Desk Receptionist / Medical Assistant to join our team. The ideal candidate thrives in a collaborative, fast-paced environment, excels at multitasking, and enjoys providing exceptional patient care. Learn more about us at archfootankle.com. Qualifications: * Bilingual in English and Spanish (required) * Experience with Electronic Medical Records (EMR) systems (required) * Prior medical office experience preferred * Strong computer skills and professional communication abilities * Friendly, welcoming demeanor * Highly organized, punctual, and reliable with transportation Key Responsibilities: * Greet and check in/out patients professionally * Answer phones and schedule patient appointments * Call patients for appointment reminders * Coordinate communications between patients, physicians, imaging centers, and surgery centers * Verify insurance and assist with billing questions * Collect patient payments and coordinate with billing team as needed * Schedule patient referrals * Obtain patient x-rays and prepare patient rooms for procedures * Stock exam and procedure rooms with necessary supplies * Maintain organization and assist with other office tasks as assigned Preferred Experience: * Experience in a medical office setting * Familiarity with podiatry procedures and patient care How to Apply: Qualified applicants are encouraged to submit a current CV/Resume Company DescriptionPlease visit our website at archfootankle.com!Please visit our website at archfootankle.com!

Job DescriptionThis is your foot in the door to a promotion path and earnings, and the start to your career! We have several Coordinator roles available throughout the Company. You will work directly with the department team, learn and grow your skills, career and earnings. Coordinator – What You Will Do You will support a department team with job duties that may include: • Manage data and communications, • Input data into accounting systems, procurement system, project system, • Manpower coordination and planning, • Greeting customers and potential recruits at the front desk, • Process and update Prefab order forms, • Print and distribute necessary forms for the shop, • Coordinate material orders, • Manage inventory, including stock levels, material audits, and organization, • Conduct regular tool audits and maintain accurate records, • You are reliable, organized and excited to start your career and gain new skills and exposure --- this is your pathway to promote into a bigger role within 6 months to a year, • Computer skills – MS Word, Excel, Outlook email You will receive medical, dental and vision insurance options, paid time off, paid holidays, and a 401k plan with annual company contribution. In addition, our office provides you access to on-site health care for urgent care items and prescriptions. This role requires successful completion of a drug test, background check and clean driving record prior to start date. Powered by JazzHR r1sNAswQzy

Job Description About Company: Wellspire Medical Group is a multi-specialty practice serving the Humble, Atascocita, Kingwood, Spring, Cypress, and Memorial City areas. Wellspire Medical Group provides top-tier care with compassion, kindness and respect, prioritizing patients always. – Excellence in Patient Care – Dedication to Quality – Preserving the Worth and Dignity of Every Individual About the Role: The Bilingual Medical Assistant/Front Desk professional plays a critical role in ensuring smooth and efficient operations within a healthcare setting by bridging communication between patients and medical staff. This position requires managing front desk responsibilities such as patient check-in, appointment scheduling, and handling patient inquiries, while also providing clinical support to healthcare providers. The bilingual aspect of the role is essential for effectively communicating with a diverse patient population, ensuring that language barriers do not impede quality care. The successful candidate will contribute to a welcoming and organized environment that supports both administrative and clinical functions. Ultimately, this role is vital in enhancing patient experience and supporting the delivery of high-quality healthcare services. Minimum Qualifications: • High school diploma or equivalent., • Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred but not mandatory., • Fluency in English and at least one additional language commonly spoken in the community served., • Proficiency with electronic health record (EHR) systems and basic office software., • Previous experience working in a medical office or clinical environment., • Knowledge of medical terminology and basic clinical procedures., • Familiarity with insurance verification and billing processes., • Additional certifications such as CPR or First Aid., • Greet and check in patients, verifying and updating their personal and insurance information accurately., • Schedule and confirm patient appointments using electronic health record (EHR) systems., • Answer phone calls and respond to patient inquiries in both English and the second language fluently., • Assist healthcare providers with clinical tasks such as taking vital signs, preparing patients for examinations, and documenting medical histories., • Manage front desk operations including filing, faxing, and maintaining patient records in compliance with HIPAA regulations., • Coordinate patient flow to minimize wait times and ensure efficient use of provider time., • Collect co-pays and process payments, providing receipts and managing billing inquiries. The required bilingual communication skills are essential for interacting with patients from diverse linguistic backgrounds, ensuring clear and compassionate communication. Proficiency in EHR systems and office software enables efficient management of patient records, appointment scheduling, and billing tasks. Strong organizational skills help maintain an orderly front desk environment and support clinical workflows. Interpersonal skills are used daily to create a welcoming atmosphere, resolve patient concerns, and collaborate effectively with healthcare providers. Preferred skills such as knowledge of medical terminology and insurance processes enhance the ability to assist with clinical duties and administrative tasks, contributing to overall office efficiency and patient satisfaction.

Job DescriptionJob Title: Physician Practice Medical Assistant – Receptionist – Flex RoleReports To: Practice ManagerDepartment: RPO Physician Partners – Dr. Stacey JonesLocation: 509 W Tidwell Road Suite 100 Houston, TX 77091 Position Summary The Physician Practice Medical Assistant - Receptionist plays a vital role in providing excellent patient care by managing the front desk and assisting with basic clinical tasks. This position serves as the first point of contact for patients, facilitating a welcoming environment, scheduling appointments, and ensuring efficient communication within the practice. Ideally, a Medical Assistant (MA) will fill this role, allowing for additional support with clinical duties as needed. Essential Job Functions - Greet and assist patients, visitors, and vendors in a friendly, professional manner.- Answer phones, respond to inquiries, and manage patient appointment scheduling and cancellations.- Verify patient insurance, collect co-pays, and process payments.- Communicate appointment reminders and follow-up information to patients.- Perform basic clinical tasks as appropriate for a Medical Assistant, including taking vital signs and assisting providers with patient flow.- Ensure a clean, organized reception and waiting area.- Coordinate with clinical staff to support practice workflow and provide exceptional patient experience.- Process incoming and outgoing patient referrals. Scope of Work - The role is primarily focused on front desk and administrative tasks but will involve clinical support (as directed).- This position ensures effective practice operations and communication across patient scheduling, record-keeping, and front office administration.- A Medical Assistant in this role may assist with preparing exam rooms, taking patient histories, and other entry-level clinical functions as needed. Minimum Qualifications - High school diploma or equivalent.- Previous experience in a healthcare reception or front desk role.- Previous experience in a medical assistant role.- Strong communication, interpersonal, and organizational skills.- Proficiency in using an EHR system and basic office software (e.g., Microsoft Office).- Demonstrated ability to multitask and provide excellent customer service.- Basic understanding of insurance verifications and billing processes. Preferred Qualifications - Medical Assistant certification (CMA, RMA) if performing clinical duties.- 1+ years of experience working in a physician’s office, clinic, or outpatient healthcare setting.- Familiarity with common EHR systems, such as Epic, Cerner, or AthenaHealth.- Knowledge of medical terminology and HIPAA regulations.- Fluency in Spanish is preferred (but not required).

Job DescriptionWe are looking for a Medical Office Manager who is confident, organized, and excited to lead a front desk team that truly cares about helping people heal. This position is ideal for someone independent, a natural team leader, and passionate about excellent customer service. The right candidate thrives in a fast-paced environment, can multitask efficiently, solve problems, and enjoys helping patients feel supported from their first call to their final visit. Responsibilities include coordinating front desk operations, managing patient scheduling, assisting the team with daily workflow, and communicating with medical providers and personal injury cases. We are looking for someone positive, reliable, proactive, and happy to help people, while helping the clinic stay organized and continue growing.

Job Description Pediatric Medical Assistant Position Summary: The Medical Assistant provides comprehensive support to THINK clinical providers. The MA assists clinicians in patient care, performing administrative tasks, such as scheduling appointments, maintaining medical records, and ensuring the smooth operation of the medical clinic. Exceptional communication skills and attention to detail are essential to delivering high-quality patient care and creating an outstanding patient experience. This position offers a unique opportunity to work alongside a dedicated healthcare team and make a meaningful impact on the well-being of patients. Primary Job Responsibilities • Review daily clinic schedule, • Complete chart preparation, • Front desk responsibilities, • Room patients and families, • Review the clinic schedule for the day for updates or changes, • Monitor, acknowledge, and address (when applicable) encounters, orders, documents, etc., • Note entire schedule and offer assistance to clinicians, specialists, and the EEG team, • Complete chart prep for visits scheduled at least 3 days in advance, • Checkout Sheet, • Results: EEG, MRI, labs, consultation notes, etc., • Testing (if applicable), • Accuracy of clinician information for Visits, NeuroCog, and/or rEEG, • Appropriateness of reason for visit for the clinician, • Appointment reminder/confirmation text has successfully been delivered and responded to. If not, reach out to the parent to confirm, • Check in patients, • Take payment, • Verify demographics, • Confirm all documentation received: (consent forms, ID, insurance card), • Medical Assistants must be completely fluent and proficient in the following:, • Vital signs check, • History and Diagnosis, • Record allergies, vital signs, complete medication list, hospitalizations, and surgical history, • Scribe duties, • Document and record details of the patient’s evaluation, • Order Entry, • Enter in real-time as the clinician discusses with the patient, • Transmit, fax, email, or print as needed, • Confirm orders were successfully sent, • Prescription Entry, • Enter and e-Scribe medications as ordered by the clinician; send refills accordingly, • Confirm medications were sent successfully via ePrescription logs, • Wrap-Up, • Review visit summary with parent/patient, encourage and answer questions, and provide clarification as necessary, • Provide previously prepared orders, handouts, titration sheet, results, testing reports, visit summary, THINK Swag Bag, • Greet families and patients warmly; welcome them into our office as if our own family, • Respond to patient requests promptly and thoroughly – in person and during phone encounters, • Respond to referring physician requests promptly and thoroughly – connect directly to THINK providers via Team Lead, where applicable, • Affirm the handoff between office staff and EEG team occurs smoothly, • Ensure test results and notes are delivered to designated destination – patient or physician location, • Keep the exam rooms and MA station sanitized and free of clutter, • Ensure all work areas and exam rooms are spotless, • Always provide the WOW factor and be a team player. This is what makes THINK special!

Job DescriptionBenefits • Paid Time Off & Paid Company Holidays, • Medical, Dental, Vision & Life Insurance, • Flexible Spending Account (FSA), • 403(b) Retirement Plan with Company Match, • Short-Term & Long-Term Disability, • $0 Copay for Legacy Provider visits, • $0 Copay for prescriptions filled at Legacy Pharmacies, • Travel Insurance & Pet Insurance, • Subsidized Gym Membership, • Role Highlights: You'll assist in all exams and minor office procedures, maintaining a well-stocked and clean exam environment., • Impactful Work: Be a crucial part of our patients' healthcare journey by administering injections, drawing blood, and more., • Community Focus: Join a team that values relationships and collaboration, working together to make a difference., • Growth Opportunities: Benefit from mentorship and personal development as you grow with us., • Team Dynamics: Work in a supportive environment where your contributions are valued and celebrated.Key Responsibilities, • Interview patients to gather medical information and measure vital signs, weight, and height., • Record medical history, vital statistics, and test results in medical records., • Collect and prepare blood, tissue, or other specimens for testing., • Assist physicians during patient examinations, providing instruments and materials as needed., • Prepare and maintain treatment rooms, ensuring cleanliness and supply restocking., • Clean and sterilize instruments, and manage contaminated supplies., • Conduct phone consultations regarding test results and health concerns., • Process specimens, ensuring proper labeling and packaging for lab pickup., • Perform phlebotomy and other diagnostic tests., • Administer medications as ordered, including oral, intramuscular, SubQ, and topical., • Ensure proper documentation of patient care activities., • Stock exam rooms with supplies, checking for expired items and managing waste., • Participate in OSHA compliance programs and performance improvement initiatives., • Promote a respectful and courteous environment for all patients and staff., • Work collaboratively within a primary care medical home model., • Attend safety training programs and adhere to safety protocols., • Maintain work area and equipment per Legacy and governmental standards., • Report safety concerns promptly and follow exposure control plans., • Demonstrate proper use of protective equipment and maintain a safe environment., • Attend annual education programs and perform other duties as assigned.Minimum Qualifications, • High school diploma or equivalent required, • BLS/CPR Certification required, • Up to one year experience, • Excellent communication skills and customer service skills., • Basic front desk, clerical or healthcare support specialist skills/experience, • Ability to work with clinical staff, works well under pressure, and multitask within a multidisciplinary team, • Commitment to the concepts of preventive health care and team approach to health care delivery, • Experience working with computers, • Experience with Microsoft Office applications., • Bilingual English/Spanish required, • Phlebotomy skills preferred Powered by JazzHR uzcsZbuv4O

AND 6+ months of experience in a customer facing role within a medical office, healthcare setting or other service-related industry OR 1+ years of KSC ASR I with 6+ months ASR II cross-training experience and the successful completion of Epic Front Desk Training OR 1+ years of KSC CBO, Managed Care

AND 6+ months of experience in a customer facing role within a medical office, healthcare setting or other service-related industry OR 1+ years of KSC ASR I with 6+ months ASR II cross-training experience and the successful completion of Epic Front Desk Training OR 1+ years of KSC CBO, Managed Care

AND 6+ months of experience in a customer facing role within a medical office, healthcare setting or other service-related industry OR 1+ years of KSC ASR I with 6+ months ASR II cross-training experience and the successful completion of Epic Front Desk Training OR 1+ years of KSC CBO, Managed Care

AND 6+ months of experience in a customer facing role within a medical office, healthcare setting or other service-related industry OR 1+ years of KSC ASR I with 6+ months ASR II cross-training experience and the successful completion of Epic Front Desk Training OR 1+ years of KSC CBO, Managed Care

Full Time Front Desk/Receptionist (Bilingual).Fast-paced, multi-specialty medical office seeking a Full Time Front Desk/Receptionist (Bilingual) for immediate hire.Location: Houston, TX 77065 Monday - Friday, 8:30 AM to 4:30 PM.Duties include but are not limited to answering phone calls, checking in

AND 6+ months of experience in a customer facing role within a medical office, healthcare setting or other service-related industry OR 1+ years of KSC ASR I with 6+ months ASR II cross-training experience and the successful completion of Epic Front Desk Training OR 1+ years of KSC CBO, Managed Care

Job DescriptionDescription: POSITION TITLE: Certified Medical Assistant DEPARTMENT: Family & Internal Medicine LOCATION: HOPE Clinic REPORTS TO: Certified Medical Assistant Team Lead or Assigned Supervisor EDUCATION: High School diploma or GED. Associates degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $16.50-$19.50/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time POSITION REQUIREMENTS: Completion of a program of training for Medical Assistants is required; CMA or RMA is required or must obtain within 3-month probationary period LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Certified Medical Assistant performs various office and clinical duties to keep our healthcare practice running efficiently. They will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. They work as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients. MAJOR DUTIES & RESPONSIBILITIES: • Competency in front desk, eligibility and check out procedures;, • Place patients in exam rooms, obtain history and vital signs, and document in the medical records;, • Able to assess patient appointment needs and able to identify the reason of the visit;, • Assist in the examination and procedures for patients with provider;, • Encourage new patients to provide appropriate documentation for vaccines or other medical records for their first visit (list of medication, provide previous doctor’s information to get medical records);, • Provide treatments as ordered such as aerosol treatments, immunizations, and injections;, • Assess medical and medical education needs of the patient and provide education as directed by provider;, • Discharge patients giving all patient documents and provider instructions;, • Perform laboratory and diagnostic procedures such as venipuncture, urinalysis, glucose, hemoglobin, and electrocardiogram;, • Learn and apply vaccine schedule accordingly to CDC recommendation based on doctor’s order;, • Know/learn how to use Immtrac2, • Provide translation assistance as needed;, • Triage patients in person and on the telephone;, • Answer telephone calls and messages within the same day;, • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Keep patient exam rooms and nursing station stocked with supplies and organized;, • Review the providers schedule throughout the day and prior to the start of shift to ensure patient flow;, • Follow-up on no show appointments as directed by providers;, • Work with other members and managers to implement daily duties and new programs as needed;, • Work with other clinical departments as needed to ensure adequate MA coverage for HOPE Clinic;, • Participate in performance improvement activities, staff trainings, and weekly team huddles;, • Report errors or issues promptly to supervisor;, • Maintain security of medical records and patient’s health information according to HIPAA standards;, • Order medical supplies as determined by inventory needs;, • Ensure that our patients get the best possible care while providing excellent customer service;, • Scan medical records as needed;, • Be flexible to provide coverage across different departments (e.g., OB/GYN/Pediatric/Adult, etc.);, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Minimum of two years in health education, patient navigation, and/or health clinic patient assistance field preferred;, • CMA or RMA is required or willingness to obtain within 3-month probationary period;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Knowledge of Microsoft Office and be able to utilize the Internet;, • Able to use basic office equipment (e.g., computer, copier);, • Strong written and oral communication skills;, • Must be detailed oriented and able to handle multi tasks;, • Detail oriented and team player;, • Excellent customer service skills;, • Must be able to handle multiple tasks, complexity, and diversity of patients;, • Insurance and medical experience preferred;, • Must be fully vaccinated against COVID-19. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree preferred. Completion of a program of training for Medical Assistants is required. Experience as a Medical Assistant preferred. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Burmese, Arabic and/or Spanish with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Willingness to work in different department and/or travel to satellite sites to provide coverage;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Certified Medical Assistant DEPARTMENT: OB/GYN LOCATION: HOPE Clinic - Beltway REPORTS TO: Certified Medical Assistant Team Lead or Assigned Supervisor EDUCATION: High School diploma or GED. Associates degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $15.00-$18.00/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time POSITION REQUIREMENTS: Completion of a program of training for Medical Assistants is required; CMA or RMA is required or must obtain within 3-month probationary period LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Certified Medical Assistant performs various office and clinical duties to keep our healthcare practice running efficiently. They will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. They work as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients. MAJOR DUTIES & RESPONSIBILITIES: • Competency in front desk, eligibility and check out procedures;, • Place patients in exam rooms, obtain history and vital signs, and document in the medical records;, • Able to assess patient appointment needs and able to identify the reason of the visit;, • Assist in the examination and procedures for patients with provider;, • Encourage new patients to provide appropriate documentation for vaccines or other medical records for their first visit (list of medication, provide previous doctor’s information to get medical records);, • Provide treatments as ordered such as aerosol treatments, immunizations, and injections;, • Assess medical and medical education needs of the patient and provide education as directed by provider;, • Discharge patients giving all patient documents and provider instructions;, • Perform laboratory and diagnostic procedures such as venipuncture, urinalysis, glucose, hemoglobin, and electrocardiogram;, • Learn and apply vaccine schedule accordingly to CDC recommendation based on doctor’s order;, • Know/learn how to use Immtrac2, • Provide translation assistance as needed;, • Triage patients in person and on the telephone;, • Answer telephone calls and messages within the same day;, • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Keep patient exam rooms and nursing station stocked with supplies and organized;, • Review the providers schedule throughout the day and prior to the start of shift to ensure patient flow;, • Follow-up on no show appointments as directed by providers;, • Work with other members and managers to implement daily duties and new programs as needed;, • Work with other clinical departments as needed to ensure adequate MA coverage for HOPE Clinic;, • Participate in performance improvement activities, staff trainings, and weekly team huddles;, • Report errors or issues promptly to supervisor;, • Maintain security of medical records and patient’s health information according to HIPAA standards;, • Order medical supplies as determined by inventory needs;, • Ensure that our patients get the best possible care while providing excellent customer service;, • Scan medical records as needed;, • Be flexible to provide coverage across different departments (e.g., OB/GYN/Pediatric/Adult, etc.);, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Minimum of two years in health education, patient navigation, and/or health clinic patient assistance field preferred;, • CMA or RMA is required or willingness to obtain within 3-month probationary period;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Knowledge of Microsoft Office and be able to utilize the Internet;, • Able to use basic office equipment (e.g., computer, copier);, • Strong written and oral communication skills;, • Must be detailed oriented and able to handle multi tasks;, • Detail oriented and team player;, • Excellent customer service skills;, • Must be able to handle multiple tasks, complexity, and diversity of patients;, • Insurance and medical experience preferred;, • Must be fully vaccinated against COVID-19. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree preferred. Completion of a program of training for Medical Assistants is required. Experience as a Medical Assistant preferred. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Burmese, Arabic and/or Spanish with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Willingness to work in different department and/or travel to satellite sites to provide coverage;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Certified Medical Assistant DEPARTMENT: Family & Internal Medicine LOCATION: HOPE Clinic REPORTS TO: Certified Medical Assistant Team Lead or Assigned Supervisor EDUCATION: High School diploma or GED. Associates degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $15.00-$18.00/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time POSITION REQUIREMENTS: Completion of a program of training for Medical Assistants is required; CMA or RMA is required or must obtain within 3-month probationary period LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Certified Medical Assistant performs various office and clinical duties to keep our healthcare practice running efficiently. They will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. They work as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients. MAJOR DUTIES & RESPONSIBILITIES: • Competency in front desk, eligibility and check out procedures;, • Place patients in exam rooms, obtain history and vital signs, and document in the medical records;, • Able to assess patient appointment needs and able to identify the reason of the visit;, • Assist in the examination and procedures for patients with provider;, • Encourage new patients to provide appropriate documentation for vaccines or other medical records for their first visit (list of medication, provide previous doctor’s information to get medical records);, • Provide treatments as ordered such as aerosol treatments, immunizations, and injections;, • Assess medical and medical education needs of the patient and provide education as directed by provider;, • Discharge patients giving all patient documents and provider instructions;, • Perform laboratory and diagnostic procedures such as venipuncture, urinalysis, glucose, hemoglobin, and electrocardiogram;, • Learn and apply vaccine schedule accordingly to CDC recommendation based on doctor’s order;, • Know/learn how to use Immtrac2, • Provide translation assistance as needed;, • Triage patients in person and on the telephone;, • Answer telephone calls and messages within the same day;, • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Keep patient exam rooms and nursing station stocked with supplies and organized;, • Review the providers schedule throughout the day and prior to the start of shift to ensure patient flow;, • Follow-up on no show appointments as directed by providers;, • Work with other members and managers to implement daily duties and new programs as needed;, • Work with other clinical departments as needed to ensure adequate MA coverage for HOPE Clinic;, • Participate in performance improvement activities, staff trainings, and weekly team huddles;, • Report errors or issues promptly to supervisor;, • Maintain security of medical records and patient’s health information according to HIPAA standards;, • Order medical supplies as determined by inventory needs;, • Ensure that our patients get the best possible care while providing excellent customer service;, • Scan medical records as needed;, • Be flexible to provide coverage across different departments (e.g., OB/GYN/Pediatric/Adult, etc.);, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Minimum of two years in health education, patient navigation, and/or health clinic patient assistance field preferred;, • CMA or RMA is required or willingness to obtain within 3-month probationary period;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Knowledge of Microsoft Office and be able to utilize the Internet;, • Able to use basic office equipment (e.g., computer, copier);, • Strong written and oral communication skills;, • Must be detailed oriented and able to handle multi tasks;, • Detail oriented and team player;, • Excellent customer service skills;, • Must be able to handle multiple tasks, complexity, and diversity of patients;, • Insurance and medical experience preferred. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree preferred. Completion of a program of training for Medical Assistants is required. Experience as a Medical Assistant preferred. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Burmese, Arabic and/or Spanish with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Willingness to work in different department and/or travel to satellite sites to provide coverage;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionBenefits: • Competitive salary, • Dental insurance, • Health insurance, • Paid time off Position Summary The Physician Practice Medical Assistant - Receptionist plays a vital role in providing excellent patient care by managing the front desk and assisting with basic clinical tasks. This position serves as the first point of contact for patients, facilitating a welcoming environment, scheduling appointments, and ensuring efficient communication within the practice. Ideally, a Medical Assistant (MA) will fill this role, allowing for additional support with clinical duties as needed. Essential Job Functions • Greet and assist patients, visitors, and vendors in a friendly, professional manner., • Answer phones, respond to inquiries, and manage patient appointment scheduling and cancellations., • Verify patient insurance, collect co-pays, and process payments., • Communicate appointment reminders and follow-up information to patients., • Perform basic clinical tasks as appropriate for a Medical Assistant, including taking vital signs and assisting providers with patient flow., • Ensure a clean, organized reception and waiting area., • Coordinate with clinical staff to support practice workflow and provide exceptional patient experience., • Process incoming and outgoing patient referrals. Scope of Work • The role is primarily focused on front desk and administrative tasks but will involve clinical support (as directed)., • This position ensures effective practice operations and communication across patient scheduling, record-keeping, and front office administration., • A Medical Assistant in this role may assist with preparing exam rooms, taking patient histories, and other entry-level clinical functions as needed. Minimum Qualifications • High school diploma or equivalent., • Previous experience in a healthcare reception or front desk role., • Previous experience in a medical assistant role., • Strong communication, interpersonal, and organizational skills., • Proficiency in using an EHR system and basic office software (e.g., Microsoft Office)., • Demonstrated ability to multitask and provide excellent customer service., • Basic understanding of insurance verifications and billing processes. Preferred Qualifications • Medical Assistant certification (CMA, RMA) if performing clinical duties., • 1+ years of experience working in a physicians office, clinic, or outpatient healthcare setting., • Familiarity with common EHR systems, such as Epic, Cerner, or AthenaHealth., • Knowledge of medical terminology and HIPAA regulations., • Fluency in Spanish is preferred (but not required).

Job Description About Us: Urgent Care for Kids is dedicated to providing in-person urgent care, primary care, telemedicine, and SchoolMed services for children in K-12 schools across Texas. Our mission is to revolutionize pediatric healthcare delivery, ensuring equitable access and quality care for all children. Join us and help make a lasting impact on children's health and well-being. The Role: We are seeking sharp and innovative Certified Medical Assistants (CMAs) for our Channelview office. These roles embody our core values: Passion, Humility, Adaptability, Nurture, and Experience. Our CMAs, whom we refer to as Utility Players, exemplify true teamwork and versatility, taking on a wide range of responsibilities to keep our clinics running efficiently. Utility Players handle both front desk duties (such as insurance verification and patient registration) and clinical tasks, including triage, radiology, curbside labs, and more. Above all, they are warm, humble, passionate about healthcare, and deliver 5-star care to our patients and their families. Key Success Factors of a Utility Player · Serves as a knowledgeable resource, eager to train and mentor new team members. · Works with a strong sense of urgency, managing multiple tasks efficiently. · Embraces daily clinic assignments with enthusiasm and a positive attitude. · Demonstrates exceptional customer service skills in all interactions. · Proactively helps others and takes initiative without prompting. · Communicates clearly and effectively with the on-duty provider. · Displays a passion for pediatrics and a commitment to personal and professional growth. Culture and Team Our clinicians are supported by the Clinic Management and Clinical Operations teams, which assist with tasks such as inventory management and continuing education to ensure optimal performance. We celebrate successes through our Employee Engagement Platform, Assembly, maintain open communication with our C-Suite Executives, and stay informed through monthly Town Halls. Our People Operations team also regularly sends out surveys to gather feedback and improve the employees’ experience. Responsibilities (including but are not limited to): · Triage patients upon arrival. · Communicate with the provider when the patient is ready, summarizing symptoms and any abnormal vitals. · Document visits in the Electronic Medical Records (EMR) system (eMDs). · Assist the provider with procedures and patient care, including splinting, radiology, vaccines, medication administration, phlebotomy, and more. · Administer and document medications as directed by the provider. · Prepare, clean, and maintain exam and treatment rooms. · Obtain lab samples and follow up with patients once results are available. · Provide patient education at the end of the visit and address any follow-up questions. · Position patients for radiology procedures (training provided). · Handle front office tasks, including insurance verification, patient registration, answering phones, and processing payments. · Perform other duties as assigned. Why Join Us? At Urgent Care for Kids, we believe in taking care of those who take care of others. That’s why we offer a comprehensive benefits package, including: Urgent Care for Kids Benefits Full-time staff members are eligible to participate in our suite of benefits starting the first day of the month following 30 days of employment, including: · Competitive salary & company culture · Medical, Dental, and Vision coverage with various tiers · Accident, critical illness, and hospital indemnity insurance · Company-paid basic life insurance · Voluntary life & disability insurance (short-term and long-term) · Legal & identity theft protection · PTO Full-time and part-time staff members are eligible for: · 401(k) plan · Professional Development Reimbursement · Employee Assistance Program (company-paid) · Free in-clinic and telemedicine visits for employees and dependents · Corporate Discount Program (flights, hotels, theme parks, retail, etc.) · Company-paid BLS and PALS renewal classes Clinic Hours of Operation: · Monday - Friday: 3:00pm – 11:00pm · Saturday / Sunday: 9:00am – 5:00pm Urgent Care for Kids is grateful for all candidate submissions; however, this role is not outsourced to external vendors at this time. Requirements: · Passion for working with children · Experience in a Pediatric Office, Pediatric Hospital, or Urgent Care within the past 3 years, with a minimum duration of 6 months · Certified Medical Assistant (CMA, RMA) · BLS certification required (online renewal accepted by the American Heart Association) · Knowledge of HIPAA, OSHA, basic clinical procedures, CLIA-Waived Testing, and EMR software · Ability to work in a fast-paced environment Equal Opportunity Statement Urgent Care for Kids sincerely embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, andskills. We believe that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Powered by JazzHR fmy5AQFIDk

Job DescriptionDescription: POSITION TITLE: Certified Medical Assistant DEPARTMENT: Family & Internal Medicine, OB/GYN, or Pediatrics LOCATION: HOPE Clinic - Aldine Meadows REPORTS TO: Certified Medical Assistant Team Lead or Assigned Supervisor EDUCATION: High School diploma or GED. Associates degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $15.00-$18.00/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time POSITION REQUIREMENTS: Completion of a program of training for Medical Assistants is required; CMA or RMA is required or must obtain within 3-month probationary period LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Certified Medical Assistant performs various office and clinical duties to keep our healthcare practice running efficiently. They will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. They work as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients. MAJOR DUTIES & RESPONSIBILITIES: • Competency in front desk, eligibility and check out procedures;, • Place patients in exam rooms, obtain history and vital signs, and document in the medical records;, • Able to assess patient appointment needs and able to identify the reason of the visit;, • Assist in the examination and procedures for patients with provider;, • Encourage new patients to provide appropriate documentation for vaccines or other medical records for their first visit (list of medication, provide previous doctor’s information to get medical records);, • Provide treatments as ordered such as aerosol treatments, immunizations, and injections;, • Assess medical and medical education needs of the patient and provide education as directed by provider;, • Discharge patients giving all patient documents and provider instructions;, • Perform laboratory and diagnostic procedures such as venipuncture, urinalysis, glucose, hemoglobin, and electrocardiogram;, • Learn and apply vaccine schedule accordingly to CDC recommendation based on doctor’s order;, • Know/learn how to use Immtrac2, • Provide translation assistance as needed;, • Triage patients in person and on the telephone;, • Answer telephone calls and messages within the same day;, • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Keep patient exam rooms and nursing station stocked with supplies and organized;, • Review the providers schedule throughout the day and prior to the start of shift to ensure patient flow;, • Follow-up on no show appointments as directed by providers;, • Work with other members and managers to implement daily duties and new programs as needed;, • Work with other clinical departments as needed to ensure adequate MA coverage for HOPE Clinic;, • Participate in performance improvement activities, staff trainings, and weekly team huddles;, • Report errors or issues promptly to supervisor;, • Maintain security of medical records and patient’s health information according to HIPAA standards;, • Order medical supplies as determined by inventory needs;, • Ensure that our patients get the best possible care while providing excellent customer service;, • Scan medical records as needed;, • Be flexible to provide coverage across different departments (e.g., OB/GYN/Pediatric/Adult, etc.);, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Minimum of two years in health education, patient navigation, and/or health clinic patient assistance field preferred;, • CMA or RMA is required or willingness to obtain within 3-month probationary period;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Knowledge of Microsoft Office and be able to utilize the Internet;, • Able to use basic office equipment (e.g., computer, copier);, • Strong written and oral communication skills;, • Must be detailed oriented and able to handle multi tasks;, • Detail oriented and team player;, • Excellent customer service skills;, • Must be able to handle multiple tasks, complexity, and diversity of patients;, • Insurance and medical experience preferred; EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree preferred. Completion of a program of training for Medical Assistants is required. Experience as a Medical Assistant preferred. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Burmese, Arabic and/or Spanish with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Willingness to work in different department and/or travel to satellite sites to provide coverage;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Certified Medical Assistant DEPARTMENT: Family & Internal Medicine LOCATION: HOPE Clinic REPORTS TO: Certified Medical Assistant Team Lead or Assigned Supervisor EDUCATION: High School diploma or GED. Associates degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $15.00-$18.00/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time POSITION REQUIREMENTS: Completion of a program of training for Medical Assistants is required; CMA or RMA is required or must obtain within 3-month probationary period LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Certified Medical Assistant performs various office and clinical duties to keep our healthcare practice running efficiently. They will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. They work as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients. MAJOR DUTIES & RESPONSIBILITIES: • Competency in front desk, eligibility and check out procedures;, • Place patients in exam rooms, obtain history and vital signs, and document in the medical records;, • Able to assess patient appointment needs and able to identify the reason of the visit;, • Assist in the examination and procedures for patients with provider;, • Encourage new patients to provide appropriate documentation for vaccines or other medical records for their first visit (list of medication, provide previous doctor’s information to get medical records);, • Provide treatments as ordered such as aerosol treatments, immunizations, and injections;, • Assess medical and medical education needs of the patient and provide education as directed by provider;, • Discharge patients giving all patient documents and provider instructions;, • Perform laboratory and diagnostic procedures such as venipuncture, urinalysis, glucose, hemoglobin, and electrocardiogram;, • Learn and apply vaccine schedule accordingly to CDC recommendation based on doctor’s order;, • Know/learn how to use Immtrac2, • Provide translation assistance as needed;, • Triage patients in person and on the telephone;, • Answer telephone calls and messages within the same day;, • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Keep patient exam rooms and nursing station stocked with supplies and organized;, • Review the providers schedule throughout the day and prior to the start of shift to ensure patient flow;, • Follow-up on no show appointments as directed by providers;, • Work with other members and managers to implement daily duties and new programs as needed;, • Work with other clinical departments as needed to ensure adequate MA coverage for HOPE Clinic;, • Participate in performance improvement activities, staff trainings, and weekly team huddles;, • Report errors or issues promptly to supervisor;, • Maintain security of medical records and patient’s health information according to HIPAA standards;, • Order medical supplies as determined by inventory needs;, • Ensure that our patients get the best possible care while providing excellent customer service;, • Scan medical records as needed;, • Be flexible to provide coverage across different departments (e.g., OB/GYN/Pediatric/Adult, etc.);, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Minimum of two years in health education, patient navigation, and/or health clinic patient assistance field preferred;, • CMA or RMA is required or willingness to obtain within 3-month probationary period;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Knowledge of Microsoft Office and be able to utilize the Internet;, • Able to use basic office equipment (e.g., computer, copier);, • Strong written and oral communication skills;, • Must be detailed oriented and able to handle multi tasks;, • Detail oriented and team player;, • Excellent customer service skills;, • Must be able to handle multiple tasks, complexity, and diversity of patients;, • Insurance and medical experience preferred. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree preferred. Completion of a program of training for Medical Assistants is required. Experience as a Medical Assistant preferred. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Burmese, Arabic and/or Spanish with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Willingness to work in different department and/or travel to satellite sites to provide coverage;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Certified Medical Assistant DEPARTMENT: Pediatrics LOCATION: HOPE Clinic REPORTS TO: Medical Assistant Team Lead and/or Site Manager/Clinical Back Office Supervisor EDUCATION: High School diploma or GED. Associates degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $15.00-$18.00/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time POSITION REQUIREMENTS: Completion of a program of training for Medical Assistants is required; CMA or RMA is required or must obtain within 3 month probationary period LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: The Certified Medical Assistant performs various office and clinical duties to keep the Pediatric Department at our healthcare facility run efficiently. They will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. They work as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients. MAJOR DUTIES & RESPONSIBILITIES: • Competency in front desk, eligibility and check out procedures;, • Conducting efficient and complete triage of pediatric patients including but not limited to, rooming patients and accurate documentation into EMR system., • Performing accurate pediatrics measurements of new borns (length, weight, FOC), hearing tests, eye exams, current medication logging and updating, vital signs, updating and maintaining vaccine records both in EMR and ImmTrac2., • Able to assess patient appointment needs and able to identify the reason of the visit;, • Assist in the examination and procedures for patients with provider;, • Being familiar with medical terminology and medical supplies to ensure accurate preparation for provider., • Encourage new patients to provide appropriate documentation for vaccines or other medical records for their first visit (list of medication, provide previous doctor’s information to get medical records);, • Provide treatments as ordered such as aerosol treatments, immunizations, and injections;, • Assess medical and health literacy needs of the patient and provide education as directed by provider;, • Discharge patients by giving all patient documents and provider instructions while scheduling follow up appointments. Follow up on no-show appointments as instructed by provider., • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Perform laboratory and diagnostic procedures such as ear lavage cleanings and new born PKUs. Urinary catheterization experience is desired but not required., • Learn and apply vaccine schedule accordingly to CDC recommendation based on doctor’s order., • Experience with Immtrac2, Eclinicalworks and TVFC Program/the ability to quickly learn programs., • Provide translation assistance as needed;, • Triage patients in person and on the telephone;, • Answer telephone calls and messages within the same day;, • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Keep patient exam rooms and nursing station stocked with supplies and organized;, • Order medical supplies as determined by inventory needs;, • Review the providers schedule throughout the day and prior to the start of shift to ensure patient flow;, • Navigate medical referrals on a weekly basis as assigned by provider to ensure patient has access to all healthcare needs as needed., • Work with other clinical departments as needed to ensure adequate MA coverage for HOPE Clinic;, • Participate in performance improvement activities, staff trainings, and weekly team huddles;, • Report errors or issues promptly to supervisor;, • Maintain security of medical records and patients health information according to HIPAA standards;, • Order medical supplies as determined by inventory needs;, • Ensure that our patients get the best possible care while providing excellent customer service;, • Scan medical records, medical releases and disclosures as needed and on a daily basis;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Must be fully vaccinated against COVID-19 with the recommended dosages;, • Minimum of two years in health education, patient navigation, and/or health clinic patient assistance field preferred;, • CMA or RMA is required or willingness to obtain within 3 month probationary period;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Knowledge of Microsoft Office and be able to utilize the Internet;, • Able to use basic office equipment (e.g., computer, copier);, • Strong written and oral communication skills;, • Must be detailed oriented and able to handle multi tasks;, • Detail oriented and team player;, • Excellent customer service skills;, • Must be able to handle multiple tasks, complexity, and diversity of patients;, • Insurance verification, pre-authorizations and specialist referral navigation experience preferred; EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree preferred. Completion of a program of training for Medical Assistants is required. Experience as a Medical Assistant preferred. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Burmese, Arabic, Spanish or other languages with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Willingness to work in different department and/or travel to satellite sites to provide coverage;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionBenefits • Paid Time Off & Paid Company Holidays, • Medical, Dental, Vision & Life Insurance, • Flexible Spending Account (FSA), • 403(b) Retirement Plan with Company Match, • Short-Term & Long-Term Disability, • $0 Copay for Legacy Provider visits, • $0 Copay for prescriptions filled at Legacy Pharmacies, • Travel Insurance & Pet Insurance, • Subsidized Gym Membership, • Embrace the opportunity to work with a supportive team that champions collaboration and personal growth., • Enjoy the dynamic experience of serving multiple clinics, adding variety and excitement to your workday., • Build genuine connections with patients, offering personalized care that makes a real difference., • Conduct patient interviews to gather medical information and measure vital signs, weight, and height., • Accurately document patients' medical history, vital statistics, and test results in medical records., • Collect and prepare specimens such as blood and tissue for testing., • Assist physicians during examinations by providing instruments and performing tasks like injections and suture removal., • Ensure treatment rooms are clean and adequately stocked with supplies., • Administer medications as prescribed and document patient care accurately., • Engage with clients over the phone to discuss test results and health concerns., • Participate in programs like Hazard Communication and Accident Prevention to ensure OSHA compliance., • Contribute to the Performance Improvement Program and promote a respectful, collaborative environment., • Foster a team-based approach to care within the primary care medical home model., • Attend required safety training and stay informed about safety protocols., • Operate equipment safely and maintain work area according to Legacy and government standards., • Report safety concerns and implement control measures to ensure a safe environment., • Perform additional duties as assigned, always prioritizing patient and team well-being.Minimum Qualifications, • Required Education, Certifications, Licenses, & Training (minimum requirements): High school diploma or equivalent required., • BLS/CPR Certification required., • Required Years of Experience (minimum requirements): Up to one year experience., • Desirable Education and/or Experience: Up to three years experience., • Required Knowledge, Skills, and/or Abilities (minimum requirements): Excellent communication skills and customer service skills., • Basic front desk, clerical or healthcare support specialist skills/experience., • Ability to work with clinical staff, works well under pressure, and multitask within a multidisciplinary team., • Commitment to the concepts of preventive health care and team approach to health care delivery., • Experience working with computers., • Experience with Microsoft Office applications., • Desirable Knowledge, Skills, and/or Abilities: Bilingual English/Spanish preferred., • Phlebotomy skills preferred. Powered by JazzHR 3MBLUEfSs0

Job DescriptionDescription: POSITION TITLE: Certified Medical Assistant DEPARTMENT: Pediatrics LOCATION: HOPE Clinic REPORTS TO: Medical Assistant Team Lead and/or Site Manager/Clinical Back Office Supervisor EDUCATION: High School diploma or GED. Associates degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $15.00-$18.00/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time POSITION REQUIREMENTS: Completion of a program of training for Medical Assistants is required; CMA or RMA is required or must obtain within 3 month probationary period LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: The Certified Medical Assistant performs various office and clinical duties to keep the Pediatric Department at our healthcare facility run efficiently. They will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. They work as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients. MAJOR DUTIES & RESPONSIBILITIES: • Competency in front desk, eligibility and check out procedures;, • Conducting efficient and complete triage of pediatric patients including but not limited to, rooming patients and accurate documentation into EMR system., • Performing accurate pediatrics measurements of new borns (length, weight, FOC), hearing tests, eye exams, current medication logging and updating, vital signs, updating and maintaining vaccine records both in EMR and ImmTrac2., • Able to assess patient appointment needs and able to identify the reason of the visit;, • Assist in the examination and procedures for patients with provider;, • Being familiar with medical terminology and medical supplies to ensure accurate preparation for provider., • Encourage new patients to provide appropriate documentation for vaccines or other medical records for their first visit (list of medication, provide previous doctor’s information to get medical records);, • Provide treatments as ordered such as aerosol treatments, immunizations, and injections;, • Assess medical and health literacy needs of the patient and provide education as directed by provider;, • Discharge patients by giving all patient documents and provider instructions while scheduling follow up appointments. Follow up on no-show appointments as instructed by provider., • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Perform laboratory and diagnostic procedures such as ear lavage cleanings and new born PKUs. Urinary catheterization experience is desired but not required., • Learn and apply vaccine schedule accordingly to CDC recommendation based on doctor’s order., • Experience with Immtrac2, Eclinicalworks and TVFC Program/the ability to quickly learn programs., • Provide translation assistance as needed;, • Triage patients in person and on the telephone;, • Answer telephone calls and messages within the same day;, • Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients;, • Keep patient exam rooms and nursing station stocked with supplies and organized;, • Order medical supplies as determined by inventory needs;, • Review the providers schedule throughout the day and prior to the start of shift to ensure patient flow;, • Navigate medical referrals on a weekly basis as assigned by provider to ensure patient has access to all healthcare needs as needed., • Work with other clinical departments as needed to ensure adequate MA coverage for HOPE Clinic;, • Participate in performance improvement activities, staff trainings, and weekly team huddles;, • Report errors or issues promptly to supervisor;, • Maintain security of medical records and patients health information according to HIPAA standards;, • Order medical supplies as determined by inventory needs;, • Ensure that our patients get the best possible care while providing excellent customer service;, • Scan medical records, medical releases and disclosures as needed and on a daily basis;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Must be fully vaccinated against COVID-19 with the recommended dosages;, • Minimum of two years in health education, patient navigation, and/or health clinic patient assistance field preferred;, • CMA or RMA is required or willingness to obtain within 3 month probationary period;, • Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Knowledge of Microsoft Office and be able to utilize the Internet;, • Able to use basic office equipment (e.g., computer, copier);, • Strong written and oral communication skills;, • Must be detailed oriented and able to handle multi tasks;, • Detail oriented and team player;, • Excellent customer service skills;, • Must be able to handle multiple tasks, complexity, and diversity of patients;, • Insurance verification, pre-authorizations and specialist referral navigation experience preferred. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree preferred. Completion of a program of training for Medical Assistants is required. Experience as a Medical Assistant preferred. OTHER SKILLS and ABILITIES: • Bilingual (Vietnamese, Chinese, Burmese, Arabic, Spanish or other languages with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Willingness to work in different department and/or travel to satellite sites to provide coverage;, • Must have good transportation and a valid Texas Driver’s license.