Director of Enterprise Systems
8 days ago
Elmsford
Job DescriptionWhy DLC? DLC is proud to be certified as a Great Place to Work and is driven by a strong culture and entrepreneurial foundation. DLC is one of the nation's leading owners and operators of open-air retail shopping centers and has expertise in all facets of commercial real estate. At DLC, our teammates make all the difference and we offer industry-leading training and career development to assure your success. What We Offer: • Compensation and Benefits:, • Competitive pay, • 401K company match, • Medical, Dental, and Vision Insurance, • Work-Life Balance:, • Hybrid work model, • 20+ paid days off annually, • 13+ paid holidays in addition to PTO, • Paid parental leave, • Career Development:, • Industry-leading training and development, • Open door policy, • Industry trade shows and event access, • IT Strategy & Business Alignment, • Own, shape, and execute the company’s IT strategy, aligning priorities with business needs and long-term goals, • Partner with leadership to translate business needs into scalable technology solutions, • Identify and drive opportunities to improve efficiency, decision-making, and execution through systems, automation, and AI, • Systems, Automation & Innovation, • Own the lifecycle of core business systems, including selection, implementation, integration, and optimization, • Drive system enhancements, automation, and AI initiatives that reduce manual work and improve operational performance, • Define and evolve the company’s approach to AI, partnering with leadership to identify high-impact use cases and establish a clear adoption roadmap, • Ensure systems and architecture enable scalable, effective use of automation and AI, • IT Operations & Infrastructure, • Oversee all IT operations, ensuring system performance, reliability, and scalability, • Lead and manage the Systems Administrator, providing direction, prioritization, and oversight, • Ensure effective support, maintenance, and administration of systems, infrastructure, and end-user environments, • Maintain disaster recovery and business continuity capabilities and solutions, • Cybersecurity & Risk, • Develop and maintain the company’s cybersecurity program and risk management approach, • Ensure compliance with SOC1 Type II controls and conduct regular audits and assessments, • Vendor Management, • Manage all IT vendor relationships, including MSPs, • Set expectations, manage performance, and negotiate contracts, • Ensure vendors are aligned with business priorities and delivering value, • Governance & Budgeting, • Manage IT budget with disciplined, ROI-focused decision-making, • Establish IT standards, documentation, and governance, • Exceptional leadership and communication skills, with the ability to work effectively across all levels of the organization, • Strategic thinker with a proactive, solutions-oriented approach to problem-solving, • Ability to adapt quickly, shift priorities, and respond effectively to changing business needs, • Strong organizational skills and the ability to manage multiple projects simultaneously, • Commitment to fostering a collaborative and innovative team environment, • Structured, organized, and able to prioritize effectively, • 7-10 years of experience in IT management, with experience implementing AI or automation initiatives in a business environment, • Strong knowledge of on-premises and cloud-based IT systems, including Microsoft 365 and Azure and business systems (e.g. CRM, ERP), • Experience evaluating, selecting, implementing, and optimizing business systems and technology solutions, • Expertise in managing Azure Active Directory, policies, and server environments, • Proficiency with network technologies such as firewalls, VPNs, and switches, • Advanced understanding of cybersecurity best practices and tools, • Familiarity with ITIL processes and service management frameworks, • Experience with project management tools and methodologies, • CompTIA Network+ or Security+ Z5WYUlPeQA