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Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • Ability to pass a federal background check and obtain a suitability determination., • United States citizenship required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job Description Want to make a difference in a young person's life? This is a position that is very rewarding in training and mentoring at risk youth. Make more than a Living, Make a Difference Our Benefits: • Low-Cost Medical, Dental and Vision Insurance, • 19 days of Paid Time Off the first year, • 11 paid holidays, • Retirement savings plan with employer match up to 5%, • Flexible spending accounts, • Paid short-term and voluntary long-term disability, • Group Term Life and AD&D Insurance, • Voluntary term life insurance, • Public Service Loan Forgiveness (PSLF) Eligible Employer, • PTO Exchange Salary Range: $43,888 to $44,766 This position is located in a satellite office in Richmond, VA for the Old Dominion Job Corps Center. Duties & Responsibilities: • The High School Enrollment Counselor reports to the Outreach and Admissions Manager and is a salaried, exempt position., • The High School Enrollment Counselor is responsible for conducting outreach and direct recruitment activities, interfacing with other outreach contractors, and determining student qualifications for enrollment in support of the center’s residential, non-residential, and Other Training Provider (OTP) programs in compliance with government and management directives., • High School Enrollment Counselor attends, exhibits, and presents at designated events including neighborhood and county activities/fairs, job fairs. Resource fairs and other events as directed by management., • Develops and maintains linkages with referral sources such as colleges, school districts, human services agencies, youth organizations, recreational centers, DOL, national, state, and local agencies to identify potential students and conduct outreach activities., • Interviews potential candidates to obtain information to support eligibility and complete applicant folders., • Completes all required documentation in individual folders for enrollment per PRH and company requirements. Qualifications: • Bachelor’s degree in human services, psychology, counseling, education, social science, communications, or closely related field; or, • Associate’s degree in human services, psychology, counseling, education, social science, communications, or closely related field, and w years related experience. Experience may include successful Job Corps outreach and admissions experience or successful outreach and admissions experience with other youth development programs., • Valid State driver’s license with acceptable driving record preferred., • Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy., • Employment is contingent upon successful completion of a nationwide criminal background check. Additional Requirements: Good organizational skills. Excellent communication skills, both oral and written. Ability to obtain and maintain a valid CPR/First Aid certificate. Ability to communicate effectively and relate to trainee population. Ability to inspire and motivate students. Position requires an ability to operate office equipment. In addition, individual must be able to interact with team members and maintain an effective working relationship with all facility staff and department. *This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. About our Program Job Corps is the largest nationwide residential career training program in the country and has been operating for more than 60 years. The program helps eligible young people ages 16 through 24 complete their high school education, trains them for meaningful careers, and assists them with obtaining employment. Our Program Location: Old Dominion Job Corps 1073 Father Judge Rd Monroe, VA 24574 Connect with Us video: Please follow the link for more information about this program: Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws. Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact . Relay Services Dial 711. Know Your Rights: Workplace Discrimination is Illegal Copy & paste the link into your browser: Eckerd Connects is a drug-free workplace and utilizes E-Verify to confirm employment eligibility.