Receptionist
hace 24 horas
Atlanta
Job Title: Workplace Exp Coordinator Location: Atlanta, GA 30326 Duration: 2-3 month (Covering a leave-Very likely to extend) Shift: M-Thurs 8:30-5:30 / F 8-4 Summary: As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. • Team Overview:Apart of the operations team, • Supporting the entire office, • Resource's typical working day:Front facing position, • Organizing meetings, • Approving calendar invitations, • They have teams booking conference room, helping get them booked. Keeping things organized, • Have to do expenses, • Ordering items for the office, • They send out a weekly digest and monthly newsletter, they would be helping with that, • Must Have Skills:Have to be professional, • Very computer savvy, • HM not looking for gaps in resume , looking for someone committed to the role, • Concierge experience Looking for corporate experience Nice to have skills: Would be nice if they had experience with Campaign Logic Years of Experience: Customer service experience Education: HS Diploma Software skills: MS Office Suite Campaign Logic - Nice to have! Interview Process: 2-3 interviews • What You'll Do:First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols., • Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups., • Arrange and confirm recreational, dining, and business activities on behalf of the requestor., • Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding., • Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner., • Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies., • Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building., • Coordinate with vendors who supply services or goods to the workplace., • Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager., • Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion., • What You'll Need:High School Diploma or GED with up to 2 years of job-related experience., • Ability to follow basic work routines and standards in the application of work., • Communication skills to exchange straightforward information., • Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc., • Strong organizational skills with an inquisitive mindset.