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Work from Home: Customer Service Representative (Healthcare) Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Work from Home: Customer Service Representative (Healthcare) Job Description: Elevate Your Career with Sagility Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients. Become Part of a Team That S.O.A.R,s! • S Spark Curiosity, • O One Team, One Direction, • A Action for Results, • R Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate human connection that makes our service exceptional. Benefits You Will Enjoy: • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour)., • Performance-based incentives., • Paid training in a cutting-edge virtual training environment., • Comprehensive health coverage (available after 90 days)., • Employee wellness and engagement programs., • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. Your Role: • Handle incoming calls promptly and professionally., • Research and provide effective resolutions to customer inquiries., • Accurately document call details., • Communicate empathetically and diplomatically with clear, professional articulation., • Meet team goals for quality and customer satisfaction daily. What You Bring to the Table: • Commitment to excellence and a positive attitude., • Strong communication and interpersonal skills., • Comfort in a fast-paced, team-oriented environment., • Proficiency in navigating computer applications., • Desire to exceed customer expectations and grow professionally., • Previous healthcare experience is a plus., • At least 1 year of experience in a call center environment is required. Job Requirements: • Must be 18 years or older., • High School Diploma or equivalent., • Minimum of 1 year at a single job, preferably in customer service., • Reliable attendance, with no absences in the first 90 days., • Typing at least 25 WPM., • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download., • Secure, private work area at home., • Flexible availability, including weekends. Additional Perks: • Daily Pay., • Medical, Dental, and Vision coverage., • Life Insurance., • Short-Term and Long-Term Disability options., • Flexible Spending Account (FSA)., • Employee Assistance Program., • 401(k) with employer contribution., • Paid Time Off (PTO)., • Tuition Reimbursement. Sagility is an Equal Opportunity Employer/Vet/Disability. Location: Work@Home Texas (CST)United States of America

MANTECH seeks a motivated, career and customer-oriented Queue Coordinator to join our team in Annapolis Junction, MD or San Antonio, TX. SHIFT— Sunday - Thursday 2pm - 10pm (MD location) or 1pm – 9pm (Texas location) Responsibilities include, but are not limited to: • Review, assign, reconcile and support the management of service tickets throughout their lifecycle, • Provide technical assistance and telephonic support for Remote Monitoring to Intel Customers, • Help coordinate with IT service providers and communicate outages and plans for recovery, • Help provide technical assistance and support for Workflow Management services, • Communicate with technicians to determine task assignments, • Coordinates with Site Leads and Regional Managers on ticket prioritization and assignments, • Conducts database research to support ticket requirements, • Follows up with other work centers to ensure task completion and task assignment, • Monitor and support ticket workflows Minimum Qualifications: • Bachelor’s Degree with 2+ years of experience, Associate's Degree with 4 years of relevant experience, High School and 5 years of relevant experience, • 1+ years of experience with ServiceNow, • 1+ years of experience/ working with Workflows Clearance Requirements: • Must have a current/active TS/SCI w/ Poly Physical Requirements: • Must be able to remain in a stationary position 50% and use repetitive motions, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer., • Communication with co-workers, management and customers, which may involve delivering presentations, • Move about freely in a laboratory setting

Job Description Description & Requirements Bilingual Customer Service Representative Our client is seeking a dedicated Bilingual Customer Service Representative to serve as the primary point of contact for patients, providers, and referral sources regarding medical supplies, orders, deliveries, equipment maintenance, and service needs. Best-in-Class Benefits and Culture: Our client values their employees' time and effort. Their competitive compensation depending on experience, and an extensive benefits package, enhances their commitment to your success. Our client's benefits package includes: • Comprehensive health coverage: Medical, dental, and vision insurance provided, • Robust retirement planning: 401(k) plan available with employer matching, • Financial security: Life and disability insurance for added protection, • Flexible financial options: Health savings and flexible spending accounts offered, • Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture. To thrive/succeed as the Bilingual Customer Service Representative, you should have: • High school diploma or GED required., • Minimum six months of related experience and contact/call center experience., • Strong customer service, communication, and interpersonal skills., • Ability to type at least 35 words per minute., • Proficiency with Microsoft Outlook, Teams, and other computer applications., • Ability to multitask while speaking with customers and documenting information accurately., • Strong organization, time management, and problem-solving skills., • Ability to communicate effectively in both English and Spanish. Your responsibilities as the Bilingual Customer Service Representative will include: • Respond to inbound calls and customer inquiries from patients, providers, and referral sources., • Complete intake orders and determine service eligibility and coverage., • Maintain accurate patient and service account records., • Resolve customer concerns and coordinate service corrections when needed., • De-escalate customer service issues and direct callers to appropriate resources., • Schedule deliveries, pickups, and service changes., • Document all customer interactions in the patient information system., • Collaborate with internal departments to ensure quality service delivery., • Meet individual and departmental performance goals., • Participate in training programs and support company initiatives. If you are passionate about delivering excellent customer service and enjoy helping people navigate important healthcare-related services, we encourage you to apply today. Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment. #ZCL #PRO

Life Insurance Advisor (W2) – Remote (U.S.) Now Hiring: Licensed Life Insurance Advisors in the U.S. Join Insurance Supermarket International US and take your career to the next level—all from the comfort of your home. Are you a licensed insurance advisor looking for a remote role with a competitive base salary, lucrative bonuses, and unlimited qualified leads? Are you ready to grow with a fast-paced, successful company that’s revolutionizing how life insurance is sold? If so, we want to hear from you! About the Role We're looking for licensed, goal-driven life insurance agents who are passionate about helping Americans protect what matters most. In this full-time W2 role, you’ll handle inbound consumer inquiries and provide expert guidance on life insurance products tailored to their needs. You’ll own your performance targets and play a key role in driving client satisfaction. This is a great opportunity for driven individuals who thrive in a structured, performance-based environment—and who want to do it all remotely. What we offer: • A base salary with Quarterly Increases plus a LUCRATIVE 6-Figure bonus, • Base Salary Starts at $18/Hour with potential to increase to a maximum of $30/Hour based on Quarterly Reviews., • Growth Opportunities into Leadership Roles - Career Plans in Place!, • Paid vacation and personal time, • Benefits, • Comprehensive Advisor training, • Access to clients via qualified leads, • Participation in contests and performance incentives, with the chance to win fantastic prizes, • Ongoing professional development opportunities & training, • Ability to work from home on a full-time basis anywhere in the US (Within Regulatory Compliance Measures), • Schedule 9-6, 10-7 or 11-8pm EST Mon - Fri What you will do: • Manage incoming sale call opportunities, • Connect with new and current clients to ensure satisfaction and build authentic, lasting relationships, • Resolve any client inquiries by partnering with the appropriate internal resources What we are looking for: • 2+ years of individual life insurance sales, with a life license in good standing, • Ability to sell in multiple states, • Proven ability to self-manage in a fast-paced and performance-driven environment, • A passion for helping others and providing consultative customer advice and service, • Excellent communication skills, both written and verbal, • High level of ownership, accountability and the ability to work with a sense of urgency, • Commitment to ongoing service, process, and efficiency improvements, • Comfortable managing client escalations and able to problem-solve creatively, • Able to work in fast paced environment, • Must have high-speed internet, • Basic knowledge Google docs, Microsoft Office ISI Advisor Job DAILY Description: -30 Minute Pre-shift Meeting • Cameras are required to be on at all times, • Personal work area must be free from distractions -88% or More Productive Time • In ready, • Talk Time, • Training or Meeting (example Pre-Shift) -Over 75% Talk Time Hours -AVG 10 Live Transfers Daily -Follow Sales systems to close sales -Utilize I-APP program to properly quote customers • Input all client Information Appropriately, • Play all Questions, • Play all disclosures -Document all answers appropriately following all life insurance guidelines and regulations -Present appropriate life insurance products and services with clarity and compliance -Participate in ongoing coaching & individual development sessions -Participate in group coaching and development sessions -Ensure adherence to company policies, state regulations, and ethical standards -Must be available to work all shifts in full -Must be responsive in company communication including emails and Slack Direct Messaging -Must be receptive to phone feeding and sales assistance -Meet All Sales Floor Minimum Requirements Physical Demands This is a remote, primarily sedentary position. The physical demands of the role include: • Ability to remain seated and work at a computer for extended periods., • Ability to use a computer, keyboard, mouse, headset, and other standard office equipment throughout entire 8-hour shift., • Ability to communicate verbally by phone and/or video conferencing for extended periods., • Ability to read and review information displayed on a computer screen for extended periods., • Ability to perform repetitive hand and wrist movements associated with typing and computer use., • Ability to maintain a suitable home work environment that supports safe and effective remote work. Remote Work Environment • Ability to maintain a professional, quiet, and distraction-free home office environment conducive to focused work and confidential client conversations., • Ability to protect sensitive, confidential, and personal information by maintaining a secure and private workspace and following all company privacy and information security requirements., • Ability to ensure reliable internet connectivity and a workspace that supports consistent productivity and professional communication. Requirements: • Ram - 12gb, • CPU - 5k Benchmark Score, • Windows 11 or MacOS 15 Sequoia or Tahoe, • Hardwired Connection 20mb DL and 10mb UL Speed Minimum, • Smartphone running most recent OS version, • A monitor (must have at least 2 screens), • USB Wired Headset Please note that there will also be a BASIC SKILL TEST (basic Computer Applications and Technology test) during the Interview process. Who we are: With operations in Canada and US, Insurance Supermarket Inc. is one of the largest and fastest-growing independently owned Insurance Technology companies in the US. We offer comprehensive Life Insurance products that help many Americans with their life insurance needs. Over 250,000 Canadians a year have relied on our advice, and we have provided more than 10 billion dollars in insurance coverage and well on our way to achieve the same within the US. Our employees are professional, proactive, passionate, team players and persevere in the face of challenges. We hire individuals based not only on their expertise, but also on their passion for helping others, and those who live by our core values every day. Our position will appeal to individuals who want to work for an exciting and growing organization and are mature and self-motivated – we look forward to meeting you! If you can confidently demonstrate that you meet the criteria above, we encourage you to contact us as soon as possible. Please note: Due to the high volume of applications, we will only be reaching out to candidates whose qualifications closely align with the role requirements. We appreciate your interest and understanding. Insurance Supermarket Inc. is committed to providing equal employment opportunities and maintaining an inclusive, accessible workplace in compliance with applicable federal, state, and local laws, including the Americans with Disabilities Act (ADA). Reasonable accommodations are available to qualified individuals with disabilities throughout the recruitment and employment process. If you require an accommodation during the application or interview process, please let us know. Job Types: Full-time, Permanent Pay: $38,500.00 - $180,000.00 per year Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insurance, • Work from home Experience: • Sales: 1 year (Required) License/Certification: • Life Insurance License (Required)

Job Description Sr. BAS/HVAC Controls Technician Kelso Building Services (KBS) – TX Join One of the Fastest Growing Smart Building Teams in the Country Kelso Building Services (KBS) is seeking experienced Senior Building Automation Systems (BAS) Service Technicians to support and grow our Building Automation Systems (BAS) service business throughout the country. This position is ideal for a highly skilled BAS professional who enjoys troubleshooting complex building systems, working directly with customers, mentoring junior technicians, and helping facilities operate at peak performance. As a Senior BAS Technician, you will serve as a trusted technical resource for commercial, healthcare, education, industrial, retail, and mission-critical facility customers while leveraging KBS's advanced remote monitoring and analytics capabilities through the Kelso Digital Operations Center (DOC). Position Summary The Senior BAS Technician is responsible for the service, maintenance, troubleshooting, repair, optimization, and customer support of Building Automation Systems and integrated smart building technologies. The role combines field service expertise with remote diagnostics, analytics, cybersecurity awareness, and customer relationship management. This position requires a self-motivated professional capable of independently resolving complex BAS and HVAC control issues while maintaining exceptional customer satisfaction. Primary Responsibilities • Troubleshoot and repair BAS control systems and field devices., • Diagnose HVAC, mechanical, electrical, and controls-related issues., • Perform preventative maintenance and service agreement inspections., • Support controller replacements, upgrades, migrations, and system expansions., • Validate sequences of operation and optimize system performance., • Assist with commissioning, retro-commissioning, and startup activities., • Complete point-to-point verification and functional performance testing., • Maintain accurate documentation and system backups, • Support enterprise and site-level building automation platforms., • Assist customers with energy optimization initiatives., • Configure alarming, trending, dashboards, and analytics., • Support integration of HVAC, lighting, power monitoring, refrigeration, and specialty systems., • Assist with Fault Detection & Diagnostics (FDD) initiatives., • Utilize remote monitoring tools to identify and resolve issues proactively., • Develop strong customer relationships., • Serve as the primary technical contact for assigned accounts., • Provide recommendations for system improvements and lifecycle planning., • Identify and develop service agreement and project opportunities., • Coordinate with project managers, service managers, and sales teams., • Mentor junior technicians and apprentices., • Assist with technical training and onboarding., • Provide field leadership on complex service projects., • Support technical standards and best practices. Preferred Technical Experience Experience with one or more of the following platforms: • Tridium Niagara, • Johnson Controls Metasys, • Distech Controls, • Delta Controls, • Siemens Desigo, • Honeywell WEBs, • Alerton, • Reliable Controls, • KMC Controls, • Carrier i-Vu, • ABB, • Schneider Electric EcoStruxure Additional Experience Desired • BACnet/IP, • BACnet MS/TP, • Modbus RTU/TCP, • LonWorks, • MQTT, • API Integrations, • Networking fundamentals, • VPN technologies, • Remote access solutions, • OT cybersecurity best practices Qualifications Required • 3+ years of BAS service experience., • Strong HVAC troubleshooting knowledge., • Experience reading control drawings and sequences of operation., • Experience commissioning and servicing DDC systems., • Valid driver's license with acceptable driving record., • Ability to pass background screening and drug testing., • Strong communication and customer service skills. Preferred • Niagara N4 Certification., • Manufacturer certifications., • HVAC Technician certification., • Electrical troubleshooting experience., • Associate degree or technical training in HVAC, Controls, Electronics, or related field. Compensation & Benefits Compensation • $35.00 – $45.00+ per hour based on experience and certifications., • Overtime opportunities., • Performance incentives., • company vehicle Benefits • Medical, Dental, and Vision Insurance., • 401(k) with company match., • Paid Time Off., • Paid Holidays., • Company-provided training and certifications., • Career advancement opportunities., • Access to industry-leading smart building technologies. Why Join KBS? At Kelso Building Services, we are building the future of intelligent facilities through our nationwide Smart Buildings and Digital Operations initiatives. Our technicians are supported by the KBS Digital Operations Center, advanced analytics tools, remote engineering resources, and a growing team of BAS experts across the country. If you are looking for a career where you can combine HVAC expertise, controls technology, data analytics, and customer engagement while working on some of the most advanced facilities in the Southwest, we want to hear from you.

Job Description Together We Build – Partnership, Innovation, Excellence, and Safety At Kelso Industries, 5,000+ employees across 40+ companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to grow your career, make an impact, and be part of a team where innovation, excellence, and safety come first. Recruiter Notice: We respectfully ask external recruiters and staffing agencies not to submit candidates. We only accept direct applications. Sr. BAS/HVAC Controls Technician Kelso Building Services (KBS) – TX Join One of the Fastest Growing Smart Building Teams in the Country Kelso Building Services (KBS) is seeking experienced Senior Building Automation Systems (BAS) Service Technicians to support and grow our Building Automation Systems (BAS) service business throughout the country. This position is ideal for a highly skilled BAS professional who enjoys troubleshooting complex building systems, working directly with customers, mentoring junior technicians, and helping facilities operate at peak performance. As a Senior BAS Technician, you will serve as a trusted technical resource for commercial, healthcare, education, industrial, retail, and mission-critical facility customers while leveraging KBS's advanced remote monitoring and analytics capabilities through the Kelso Digital Operations Center (DOC). Position Summary The Senior BAS Technician is responsible for the service, maintenance, troubleshooting, repair, optimization, and customer support of Building Automation Systems and integrated smart building technologies. The role combines field service expertise with remote diagnostics, analytics, cybersecurity awareness, and customer relationship management. This position requires a self-motivated professional capable of independently resolving complex BAS and HVAC control issues while maintaining exceptional customer satisfaction. Primary Responsibilities • Troubleshoot and repair BAS control systems and field devices., • Diagnose HVAC, mechanical, electrical, and controls-related issues., • Perform preventative maintenance and service agreement inspections., • Support controller replacements, upgrades, migrations, and system expansions., • Validate sequences of operation and optimize system performance., • Assist with commissioning, retro-commissioning, and startup activities., • Complete point-to-point verification and functional performance testing., • Maintain accurate documentation and system backups, • Support enterprise and site-level building automation platforms., • Assist customers with energy optimization initiatives., • Configure alarming, trending, dashboards, and analytics., • Support integration of HVAC, lighting, power monitoring, refrigeration, and specialty systems., • Assist with Fault Detection & Diagnostics (FDD) initiatives., • Utilize remote monitoring tools to identify and resolve issues proactively., • Develop strong customer relationships., • Serve as the primary technical contact for assigned accounts., • Provide recommendations for system improvements and lifecycle planning., • Identify and develop service agreement and project opportunities., • Coordinate with project managers, service managers, and sales teams., • Mentor junior technicians and apprentices., • Assist with technical training and onboarding., • Provide field leadership on complex service projects., • Support technical standards and best practices. Preferred Technical Experience Experience with one or more of the following platforms: • Tridium Niagara, • Johnson Controls Metasys, • Distech Controls, • Delta Controls, • Siemens Desigo, • Honeywell WEBs, • Alerton, • Reliable Controls, • KMC Controls, • Carrier i-Vu, • ABB, • Schneider Electric EcoStruxure Additional Experience Desired • BACnet/IP, • BACnet MS/TP, • Modbus RTU/TCP, • LonWorks, • MQTT, • API Integrations, • Networking fundamentals, • VPN technologies, • Remote access solutions, • OT cybersecurity best practices Qualifications Required • 3+ years of BAS service experience., • Strong HVAC troubleshooting knowledge., • Experience reading control drawings and sequences of operation., • Experience commissioning and servicing DDC systems., • Valid driver's license with acceptable driving record., • Ability to pass background screening and drug testing., • Strong communication and customer service skills. Preferred • Niagara N4 Certification., • Manufacturer certifications., • HVAC Technician certification., • Electrical troubleshooting experience., • Associate degree or technical training in HVAC, Controls, Electronics, or related field. Compensation & Benefits Compensation • $35.00 – $45.00+ per hour based on experience and certifications., • Overtime opportunities., • Performance incentives., • company vehicle Benefits • Medical, Dental, and Vision Insurance., • 401(k) with company match., • Paid Time Off., • Paid Holidays., • Company-provided training and certifications., • Career advancement opportunities., • Access to industry-leading smart building technologies. Why Join KBS? At Kelso Building Services, we are building the future of intelligent facilities through our nationwide Smart Buildings and Digital Operations initiatives. Our technicians are supported by the KBS Digital Operations Center, advanced analytics tools, remote engineering resources, and a growing team of BAS experts across the country. If you are looking for a career where you can combine HVAC expertise, controls technology, data analytics, and customer engagement while working on some of the most advanced facilities in the Southwest, we want to hear from you. Why Join Kelso Industries? Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors. Here you will experience: Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways. Company Culture: You'll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable. Impact: Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day. Competitive Compensation & Benefits: You'll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being. Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business

Job Description Remote Insurance Agent HMG Careers | Remote - Canada and United States Your ambition doesn't need an office. Build a sales career working from home. To succeed, you'll need to be organized and disciplined. In addition to a great income, you'll be representing an established insurance brand that serves union members, veterans, and their families across Canada and the United States. You will be provided with leads, training, technology, and ongoing support. Your role is to connect with prospective clients, understand their needs, and help them select benefit programs designed to protect the people they care about. First-year earnings are estimated at $67,000 - $70,000, based on individual sales performance. What you'll do • Contact company-provided leads to schedule virtual benefit consultations., • Meet with prospective clients through Zoom., • Explain available benefit programs clearly and help clients make informed enrollment decisions., • Serve union members, veterans, working families, and members of established partner organizations., • Work with your regional manager to establish clear activity and performance goals. Why join us • 100% remote, work-from-home position, • No traditional cold calling, • Commission and bonus compensation, • Renewal commissions that can create long-term income, • Medical, dental, and prescription benefits, • Stock-option opportunities, • Comprehensive training and licensing support Who we're looking for You do not need previous insurance experience. Comprehensive training is provided. The candidates who really thrive in this role are coachable, dependable, and comfortable speaking with our clients. You may be a strong fit if you: • Communicate clearly in writing, over the phone, and through video meetings, • Enjoy helping people understand important financial and benefit decisions, • Can manage your own schedule and stay focused without constant supervision, • Have basic computer skills and are comfortable using Zoom, • Have sales, customer-service, hospitality, recruiting, or other people-facing experience Licensing and eligibility You must hold or be willing to obtain the life-insurance license required in your province or state. If you are not currently licensed, we will help you understand the licensing process and identify an appropriate solution. Applicants must be legally authorized to work in Canada or the United States. About HMG Careers HMG Careers hires insurance advisors working with agencies across Canada and the United States. Our advisors represent an established global brand and serve members of unions, veterans' organizations, and other partner groups. We believe good sales work begins with trust. That means listening carefully, explaining benefits honestly, following through, and helping clients protect the people who depend on them.

Job Description Remote Sales Agent HMG Careers | Remote - Canada and United States Your ambition doesn't need an office. Build a sales career working from home. To succeed, you'll need to be organized and disciplined. In addition to a great income, you'll be representing an established insurance brand that serves union members, veterans, and their families across Canada and the United States. You will be provided with leads, training, technology, and ongoing support. Your role is to connect with prospective clients, understand their needs, and help them select benefit programs designed to protect the people they care about. First-year earnings are estimated at $67,000 - $70,000, based on individual sales performance. What you'll do • Contact company-provided leads to schedule virtual benefit consultations., • Meet with prospective clients through Zoom., • Explain available benefit programs clearly and help clients make informed enrollment decisions., • Serve union members, veterans, working families, and members of established partner organizations., • Work with your regional manager to establish clear activity and performance goals. Why join us • 100% remote, work-from-home position, • No traditional cold calling, • Commission and bonus compensation, • Renewal commissions that can create long-term income, • Medical, dental, and prescription benefits, • Stock-option opportunities, • Comprehensive training and licensing support Who we're looking for You do not need previous insurance experience. Comprehensive training is provided. The candidates who really thrive in this role are coachable, dependable, and comfortable speaking with our clients. You may be a strong fit if you: • Communicate clearly in writing, over the phone, and through video meetings, • Enjoy helping people understand important financial and benefit decisions, • Can manage your own schedule and stay focused without constant supervision, • Have basic computer skills and are comfortable using Zoom, • Have sales, customer-service, hospitality, recruiting, or other people-facing experience Licensing and eligibility You must hold or be willing to obtain the life-insurance license required in your province or state. If you are not currently licensed, we will help you understand the licensing process and identify an appropriate solution. Applicants must be legally authorized to work in Canada or the United States. About HMG Careers HMG Careers hires insurance advisors working with agencies across Canada and the United States. Our advisors represent an established global brand and serve members of unions, veterans' organizations, and other partner groups. We believe good sales work begins with trust. That means listening carefully, explaining benefits honestly, following through, and helping clients protect the people who depend on them.

Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environment Qualities We Value • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not required Qualifications • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North America Responsibilities • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job Description Remote Sales Rep HMG Careers | Remote - Canada and United States Your ambition doesn't need an office. Build a sales career working from home. To succeed, you'll need to be organized and disciplined. In addition to a great income, you'll be representing an established insurance brand that serves union members, veterans, and their families across Canada and the United States. You will be provided with leads, training, technology, and ongoing support. Your role is to connect with prospective clients, understand their needs, and help them select benefit programs designed to protect the people they care about. First-year earnings are estimated at $67,000 - $70,000, based on individual sales performance. What you'll do • Contact company-provided leads to schedule virtual benefit consultations., • Meet with prospective clients through Zoom., • Explain available benefit programs clearly and help clients make informed enrollment decisions., • Serve union members, veterans, working families, and members of established partner organizations., • Work with your regional manager to establish clear activity and performance goals. Why join us • 100% remote, work-from-home position, • No traditional cold calling, • Commission and bonus compensation, • Renewal commissions that can create long-term income, • Medical, dental, and prescription benefits, • Stock-option opportunities, • Comprehensive training and licensing support Who we're looking for You do not need previous insurance experience. Comprehensive training is provided. The candidates who really thrive in this role are coachable, dependable, and comfortable speaking with our clients. You may be a strong fit if you: • Communicate clearly in writing, over the phone, and through video meetings, • Enjoy helping people understand important financial and benefit decisions, • Can manage your own schedule and stay focused without constant supervision, • Have basic computer skills and are comfortable using Zoom, • Have sales, customer-service, hospitality, recruiting, or other people-facing experience Licensing and eligibility You must hold or be willing to obtain the life-insurance license required in your province or state. If you are not currently licensed, we will help you understand the licensing process and identify an appropriate solution. Applicants must be legally authorized to work in Canada or the United States. About HMG Careers HMG Careers hires insurance advisors working with agencies across Canada and the United States. Our advisors represent an established global brand and serve members of unions, veterans' organizations, and other partner groups. We believe good sales work begins with trust. That means listening carefully, explaining benefits honestly, following through, and helping clients protect the people who depend on them.

Job Description Work From Home Insurance Sales HMG Careers | Remote - Canada and United States Your ambition doesn't need an office. Build a sales career working from home. To succeed, you'll need to be organized and disciplined. In addition to a great income, you'll be representing an established insurance brand that serves union members, veterans, and their families across Canada and the United States. You will be provided with leads, training, technology, and ongoing support. Your role is to connect with prospective clients, understand their needs, and help them select benefit programs designed to protect the people they care about. First-year earnings are estimated at $67,000 - $70,000, based on individual sales performance. What you'll do • Contact company-provided leads to schedule virtual benefit consultations., • Meet with prospective clients through Zoom., • Explain available benefit programs clearly and help clients make informed enrollment decisions., • Serve union members, veterans, working families, and members of established partner organizations., • Work with your regional manager to establish clear activity and performance goals. Why join us • 100% remote, work-from-home position, • No traditional cold calling, • Commission and bonus compensation, • Renewal commissions that can create long-term income, • Medical, dental, and prescription benefits, • Stock-option opportunities, • Comprehensive training and licensing support Who we're looking for You do not need previous insurance experience. Comprehensive training is provided. The candidates who really thrive in this role are coachable, dependable, and comfortable speaking with our clients. You may be a strong fit if you: • Communicate clearly in writing, over the phone, and through video meetings, • Enjoy helping people understand important financial and benefit decisions, • Can manage your own schedule and stay focused without constant supervision, • Have basic computer skills and are comfortable using Zoom, • Have sales, customer-service, hospitality, recruiting, or other people-facing experience Licensing and eligibility You must hold or be willing to obtain the life-insurance license required in your province or state. If you are not currently licensed, we will help you understand the licensing process and identify an appropriate solution. Applicants must be legally authorized to work in Canada or the United States. About HMG Careers HMG Careers hires insurance advisors working with agencies across Canada and the United States. Our advisors represent an established global brand and serve members of unions, veterans' organizations, and other partner groups. We believe good sales work begins with trust. That means listening carefully, explaining benefits honestly, following through, and helping clients protect the people who depend on them.

Overview: GovCIO is currently hiring for a Senior Cyber Security Admin to support IT operations in support of our ARNORTH customer. This position will be located in San Antonio, TX and will be an onsite position. Responsibilities: The successful candidate installs, administers, and troubleshoots an ARNORTH’s security solutions. The security administrator will ensure the network's security, protect against unauthorized access, modification, or destruction, and troubleshoot any access problems. He/She will work with the cyber security team to provide coverage for 10.5 hours a day during normal duty days (e.g. shift work between 0630-1700 Monday-Friday less Federal holidays). Typical activities include, but are not limited to: • Periodically scan the NIPRNET and provide a weekly brief on the vulnerabilities and risks detected., • Under Government direction, ensure that personnel accessing information systems have the proper and current Cybersecurity certification in accordance with DoD 8570.01– M, Information Assurance Workforce Improvement Program, and DoDI 8500.01, Cybersecurity. This includes the management of the G6 portion of the System Authorization Access Request (SAAR) process and the performance PKI Enhanced Trusted Agent duties, issuing and revoking SIPRNET and Administrator tokens for ARNORTH personnel., • Assist the Government in preparing cybersecurity audits, inspections, training, policy and other staff actions. The cybersecurity staff shall inspect all remote user sites once per year., • Respond to security incidents that threaten the confidentiality, integrity, and availability of the networks responding to cyber events IAW Command Incident Response Plan., • Investigating additions and changes to cybersecurity processes to identify, measure, and control threats to minimize the unauthorized disclosure of information via monitoring, IAVAs, and cost-effective countermeasures., • Document integration of procedures changes, organization hardware and software acceptance testing, and mitigation procedures in accordance with organization and industry standards., • Ensure cybersecurity compliance of NIPRNET systems and applications. Create weekly IAVA status report and work with other Leads to identify, patch and correct vulnerabilities., • Assist the government by providing research, documentation, artifacts, and administrative support for the Risk Management Framework (RMF) process for the Command’s NIPRNET, DDASS, deployable C2 node type accreditations, future IaaS/PaaS/SaaS deployments, and other accreditations as required., • Managing the ARNORTH SIEM environment, NETAPP Storage Area Network (SAN), SNAP Manager, and VM Ware environment using the DISA STIGs, ARCYBER CTOs, ARNORTH SOP, and standard industry best practices. Qualifications: Bachelor's with 5 - 8 years (or commensurate experience) Clearance: Secret • 7 years of experience in a cyber security role., • Bachelor’s Degree in Computer Science, IT-related field, business administration, or technology management., • IAT Level II Certification (e.g., SEC+ or equivalent Preferred Skills and Experience: Experience using eMASS and the RMF processes to provide continuous monitoring of networks. #AR #NSS Posted Salary Range: USD $85,000.00 - USD $99,000.00 /Yr.

Overview: GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in San Antonio, TX and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Employee will be required to obtain an A+, ITIL Foundation, HDI certification, and one of the following within six months of hire: Security+, Network+, or Server+. The cost of certification will be reimbursed by GovCIO. Responsibilities: The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following: • Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system., • Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems., • Recommend systems modifications to reduce user problems., • Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components., • Install operating system patches, upgrades etc. via SCCM Software Center, • Provide remote support services for telework/home users., • Help ensure user applications work over VPN and/or Citrix., • Manage user relocation requests., • Ensure devices are properly encrypted., • Local On-Site Cabling., • Provide on-site support for enterprise groups such as the network and security operation centers., • Restart network equipment, including switches and routers as directed by enterprise networking., • Replace defective network equipment., • Wireless Services, • Assist users with mobile communication devices., • Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping., • Asset Inventory Support, • Assist with physical inventory as needed., • Assist with receiving and receipting property., • Disposal Preparation Support, • Process computer equipment for disposal., • Ensure disposal policies are properly employed., • Ensure all devices are fully wiped of information before leaving the facility., • Video Conferencing and Audio/Video O&M, • Troubleshoot system problems., • Work with support staff for remote troubleshooting and repairs., • Assist in setting up presentation devices and video conferencing units., • Support pre/post application releases., • Gather analyze, and report end-user support trends., • Assist tier 1 Service Desk with answering user calls., • Other duties as assigned. Qualifications: Required Skills and Experience • High School with 0-3 years (or commensurate experience), • US Citizen, • High degree of technical proficiency, • Excellent problem-solving skills and analytical abilities Preferred Skills and Experience • Minimum 6 months’ experience troubleshooting Apple Macintosh software and hardware in a customer service role, • Certification in Microsoft Operating Systems, • Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation, • CompTIA Network+, • CompTIA A+, • CompTIA Server+, • CompTIA Security+ Clearance Required: Must be able to obtain and hold a Public Trust Clearance. #ASG #NEON #NSS #TM #TMK Posted Salary Range: USD $53,040.00 - USD $53,040.00 /Yr.

statistics & Mathematicsdata handlingdata collectingdata analysis and modelingdata visualizationdata clesningprogrammingmicro1 is the leading AI data lab for training frontier models and evaluating AI agents. Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more. micro1 transforms that real-world expertise into high-quality training data, evaluations, and feedback loops that improve how AI systems learn, reason, and perform. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality expert contributions at scale. We aim to enable 1 billion people to do meaningful work by applying their expertise to AI. As our global expert network grows, micro1 is building the human intelligence layer for frontier AI. Job Title: Data Scientist Job Type: Contractor Location: Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Key Responsibilities: • Collect, clean, and preprocess diverse data sets to ensure integrity and readiness for analysis., • Develop, validate, and implement statistical models to extract actionable insights from complex data., • Conduct exploratory data analysis to identify trends, patterns, and opportunities for business improvement., • Present findings and recommendations through compelling data visualizations and reports, tailored for technical and non-technical stakeholders., • Collaborate closely with team members to design and execute end-to-end data projects, from ideation to delivery., • Continuously improve analytical methodologies and automation processes to enhance data workflows., • Communicate effectively in both written and verbal formats, ensuring clarity and impact of data-driven recommendations. Required Skills and Qualifications: • Expertise in statistics, mathematics, and data analysis techniques., • Proven experience in collecting, handling, and cleaning large, complex data sets., • Proficiency in programming languages such as Python, R, or similar for data manipulation and modeling., • Strong data modeling skills with experience in building and validating predictive models., • Advanced ability to visualize data using tools like Tableau, Power BI, or related libraries., • Meticulous attention to detail and commitment to data quality at every stage., • Excellent written and verbal communication skills, with an emphasis on clarity and precision. Preferred Qualifications: • Experience working in a remote, cross-functional, or customer-focused team environment., • Background in developing and deploying machine learning solutions in production settings.

$80 - $90/hourpayadvanced mathematicsmathematical problem-solvingacademic writingcontent review and editingremote team collaborationmicro1 is a data lab that helps AI labs & Enterprises train foundational models and agents. We provide frontier evaluations and reinforcement learning environments to improve LLM capabilities, as well as contextual evaluations to monitor and improve AI agents in enterprise settings. Our AI recruiting agent sources and vets domain experts for our data platform that enables rapid production of high-quality training data. Our research spans high-value, specialized domains (legal, medical, finance, coding, etc.), where expert-level data is the hardest to produce and most valuable for advanced model performance. Our pipeline performance system ensures both quality and velocity. Role Title: Math Expert (PhD) Role Type: Contractor Location: Remote micro1 is engaging Math Experts (PhD) to contribute to an advanced AI training project for a customer. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Scope of Work • Develop and provide comprehensive, accurate, and insightful responses to complex mathematics prompts spanning undergraduate and graduate curricula., • Review, refine, and deliver "golden responses"—high-quality model answers that exemplify subject mastery for use in AI training., • Collaborate with a distributed team of experts to ensure clarity, precision, and educational value in all mathematics content produced., • Analyze and interpret intricate mathematical problems, proofs, and concepts, distilling them into structured and accessible explanations., • Contribute feedback to improve project guidelines, response standards, and content workflows as the engagement evolves., • Adhere to project requirements regarding format, quality, and timeliness of deliverables. Preferred Qualifications • PhD in Mathematics or closely related discipline from an accredited institution., • Proven track record of academic excellence and subject-matter expertise, especially at the graduate level., • Exceptional written and verbal communication skills; ability to articulate complex concepts clearly and succinctly., • Experience authoring or reviewing mathematics materials, such as textbooks, exams, problem sets, or journal articles., • Familiarity with various branches of pure and applied mathematics., • Demonstrated attention to detail and commitment to producing precise, high-quality work., • Adaptability and openness to collaborative, iterative feedback in a remote expert network environment.

$140 - $400/hourpaym&adrafting contractsprivate equityremote collaborationmultidisciplinay teamworkcapital marketsdata privacymicro1 is a data lab that helps AI labs & Enterprises train foundational models and agents. We provide frontier evaluations and reinforcement learning environments to improve LLM capabilities, as well as contextual evaluations to monitor and improve AI agents in enterprise settings. Our AI recruiting agent sources and vets domain experts for our data platform that enables rapid production of high-quality training data. Our research spans high-value, specialized domains (legal, medical, finance, coding, etc.), where expert-level data is the hardest to produce and most valuable for advanced model performance. Our pipeline performance system ensures both quality and velocity. Role Title: Litigation Associate Attorney (BigLaw Firms) Role Type: Contractor Location: Remote micro1 is engaging Litigation Associate Attorneys from top-tier US law firms to contribute expertise to a dynamic customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Scope of Work • Review, analyze, and provide feedback on complex litigation and transactional documents, including contracts related to M&A, private equity, and capital markets activities., • Draft sample agreements and legal clauses, leveraging experience with high-value M&A transactions and private equity deals., • Evaluate legal scenarios and offer structured commentary to inform AI model development in areas such as data privacy and cross-border transactions., • Collaborate remotely with interdisciplinary teams to provide legal insight and ensure accuracy in simulated legal tasks and scenarios., • Contribute to the development of legal frameworks and decision rubrics (review rubric experience is a plus, but not required)., • Participate in iterative feedback cycles to refine training data, ensuring legal precision and practical applicability. Preferred Qualifications • JD from a US law school and active bar admission in good standing within the United States., • Experience at an AmLaw 100 or similarly prestigious law firm, specifically with litigation and complex transactional matters., • Demonstrated expertise in M&A, private equity, capital markets, contract drafting, and data privacy., • Excellent written communication skills and the ability to articulate sophisticated legal reasoning for varied audiences., • Proven track record of successful remote collaboration and multidisciplinary teamwork., • Familiarity with developing or applying structured review rubrics is desirable., • Strong research, analytical, and problem-solving capabilities, with a keen attention to detail in high-stakes legal contexts.

Job Description About the job For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners' loyalty programs. Our Culture At Rewards Network, you'll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company's success. We take pride in partnering with the world's most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential. Job Overview The Strategic Account Manager will serve as the main business contact and resource for existing Restaurant owners within a defined region, meeting on a regular basis to review reporting, and address any concerns. This role reports to the Regional Sales Managers. As part of the sales team, the Strategic Account Manager's main responsibility is to ensure client satisfaction, retention, contract renewals and conduct up-sell conversations to communicate how RN's products and services add value to their business and provide incremental revenue growth. What you'll bring to the table: (Responsibilities) • Collaborate with Account Executives to identify accounts slated for renewal and opportunities for upsell., • Consistent and effective management of current clients to reduce attrition., • Conduct welcome appointments, engage with clients first hand, ensure a smooth onboarding to RN's platform., • Contact existing clients to qualify them for merchant cash advance products, meeting monthly targets., • Build meaningful relationships with Account Executives to help retain, renew, and/or upsell clients., • Confirm business information provided and viewed on our websites is accurate and up-to-date, working with our internal Client Content team to resolve issues., • Review business intelligence reporting tools and provide insights and implications to clients as well as consult on possible solutions/ideas to grow their business or address challenges., • Spend significant time in the field within assigned geography, visiting with at least 12 restaurants/clubs/bars per week for business review meetings. Do you have the right mix of ingredients: (Requirements) • High school diploma or general education diploma (GED) and 3-5 years of related Account Management experience; or Associates degree and 2 years of related Account Management experience required. Bachelors Degree is preferred., • Previous Account Management, Customer/Client service experience is required., • Previous experience delivering client service with a focus on high-touch customer service; strong interpersonal, written and verbal communication skills required., • Experience using a CRM system such as Salesforce; AS400 system preferred but not required., • Technical proficiency with MS Excel, Word, PowerPoint, and Outlook., • Ability to work in a rapidly changing and growth-oriented environment with regularly changing priorities and developing opportunities., • Strong written and verbal communication skills., • Strong analytical and problem-solving skills and ability to explain complex reporting in terms that others can understand; serve as an expert to the client on data analytics., • Solid teamwork, judgment, presentation, mathematical and decision-making skills., • Attention to detail and excellent organization skills along with self-motivation., • Self-motivated and able to thrive in a results-driven environment., • Ability to work independently and respond with flexibility., • Willingness to spend considerable time in the field each week, meeting with existing restaurant/club/bar clients, • Valid driver's license and reliable vehicle required. What you'll love about us: • Competitive base salary, and eligibility for additional prizes for top performers and annual President's Club., • Sales Academy – We provide in-depth training for our new hires to learn as a group. Real life lessons and a thorough understanding of our products and solutions give you vast confidence as you interact with clients. After all, your success is our success., • Virtual work environment including all necessary technology (cell phone & laptop) to excel in a remote capacity., • Competitive Paid Time Off and company holidays, • Generous dining reimbursement when you dine with our restaurant clients., • 401(k) plan with a company match, • Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants), • Partnership with Rx n Go, offering certain prescriptions for free., • Two dental plan options and a vision plan, • Flexible Spending Accounts and a pre-tax commuter benefit program, • Accident, Critical Illness, and Hospital Indemnity Insurance Plans, • Short Term and Long-Term disability, • Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance, • Employee Life Assistance Program Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.

Job Description The Opportunity The Account Development Manager is a key member of the US Commercial team responsible for driving sales growth through assigned Pittsburgh Paints Store accounts. This role focuses on expanding existing business, developing new customer relationships, and increasing product adoption across an assigned territory. This is a remote/field-based sales position in the San Antonio, TX market requiring strong relationship-building skills, a growth mindset, and the ability to identify and capture new business opportunities. Key Responsibilities • Drive sales growth by expanding existing accounts, increasing product adoption, and achieving territory sales goals, • Develop new business opportunities through prospecting, customer outreach, and relationship-building, • Build and maintain strong customer partnerships to increase retention and minimize sales loss, • Create and execute territory sales plans to maximize market coverage and prioritize high-value opportunities, • Utilize consultative selling techniques to understand customer needs and recommend solutions, • Improve profitability by managing pricing opportunities, discounts, margins, and overall territory performance, • Track sales activity, customer engagement, forecasts, and performance metrics using CRM tools and reporting systems, • Educate customers on products, promotions, and solutions to increase engagement and sales, • Collaborate with internal teams including Operations, Corporate Account Managers, Marketing, and Customer Service to support customer success, • Represent the Pittsburgh Paints Company brand professionally through customer interactions and field activities Qualifications • High school diploma or GED required, • Sales experience required; outside sales experience preferred, • Strong prospecting skills with a “hunter” mentality and passion for winning new business, • Experience with CRM systems preferred, • Coatings or related industry experience a plus, • Ability to travel daily within assigned territory, • Valid driver’s license required, • Strong communication, relationship-building, and problem-solving skills, • Ability to adapt quickly and thrive in a fast-paced environment, • Bilingual in Spanish highly preferred Success Factors The ideal candidate demonstrates: • Strong drive to achieve and exceed sales goals, • Customer-focused approach with the ability to understand market needs, • Action-oriented mindset with a passion for results, • Ability to build trust and strong partnerships, • Coachable, collaborative, and team-oriented approach, • Energy, responsiveness, and the ability to succeed in a dynamic sales environment Applicants must be authorized to work in the U.S. without employment-based visa sponsorship (now or in the future). This includes H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visas). The company offers comprehensive benefits such as Health, Dental, Life, Retirement Plan (401k), Paid Vacation & Holidays, Employee Assistance Program (EAP), Disability/Leave, and other Voluntary benefit offerings. Actual benefit offerings confirmed at the time of hire. PPC Participates in a Fixed and Variable Rate (FAVR) program. With FAVR, you drive your own car and receive tax-free reimbursements that cover both fixed costs (like insurance) and variable costs (like gas), giving you more choice and equity in your vehicle.

This position is fully remote anywhere in the United States. Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading…. My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it. • Our clients love us and our satisfaction surveys show it at a consistent 97%, • We are the team who always “has the cool stuff”, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support, • No more asking everyone for help, it's right at your fingertips. Having documentation that's actually useful? That's us!, • We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward. We are expanding our operations and seeking to grow our team. We have an opening for a Senior IT Support Engineer to join our Service Delivery Team. Senior IT Support Engineer Duties and Responsibilities • Be Fanatically awesome all the time!, • Be an active advocate for customer satisfaction, • Provide technical excellence t for systems, software, and hardware, • Document/Update internal Kb’s, SOP’s, Wiki’s, • Ask educated questions and listen to customers to determine the root cause of issues, • Work through the problem-solving process with customers, empowering them to do the same in the future, • Participate in training incoming staff, • Report significant and recurring issues, • Participate in the After Hours Escalation on-call rotation Senior IT Support Engineer Requirements and Qualifications • Proven experience as a senior technical engineer, preferably in an MSP Environment, • Ability to diagnose and resolve advanced issues, • Excellent communication skills, • Keen attention to detail, the memory of patterns, and interest in problem-solving, • Consistently demonstrate the MyITcrew Core Values and meet standard metrics, • Current Microsoft, Azure or cloud computing, CCNA certifications or equivalent, • Advanced skills in the management of Active Directory Domain environments, • Proficient in networking, for both on-premise and cloud-based networks., • A minimum of 5+ Years experience in support and engineering of Windows on-premise and cloud environments

Description At Versa Networks, we're revolutionizing the way businesses connect, secure, and optimize their networks. Our mission is to secure anywhere, anytime access to anything. As a leader in Secure SD-WAN, SSE (Secure Service Edge), SASE (Secure Access Service Edge) and Next-generation Managed Services, we are empowering organizations across the globe to transform their IT infrastructure for the modern cloud era. Our innovative products enable enterprises to deliver a seamless, scalable, and secure digital experience, no matter where their users, devices, or applications are located. Founded by industry veterans and backed by premier venture capital firms, Versa is a market leader driving innovation and growth as it positions itself for a future IPO. We believe in fostering a culture of innovation, collaboration, and customer success. Our team is comprised of passionate, forward-thinking professionals dedicated to driving the future of networking technology. We encourage creativity, offer opportunities for growth, and provide a dynamic environment where our people can thrive and make an impact. At Versa Networks, we don’t just build products – we build relationships, elevate businesses, and shape the digital future. Join us and be part of a fast-paced, cutting-edge company that's making a real difference in how the world connects and communicates. We are looking for passionate, entrepreneurial, and tech-savvy Sr. Systems Engineers to help our customers and partners evaluate, adopt and expand the use of our technology. • Provide pre-sales technical support and technical expertise to our customers and partners with objective to achieve sales targets., • Establish trusted advisory role with strategic customers and partners (CIO, CISO)., • Enable and/or update partner network on product evolution., • Perform workshops with prospects or customers on product evaluations and do demonstrations., • Perform hands-on tests to validate customer proof-of-concept setups, network designs, and network deployments using new products and feature., • Respond to RFI’s/RFP’s., • Provide market and product feedback to product management and back-office., • Keep up-to-date on competitive solutions, products, and services., • Author whitepapers, knowledge base articles, and other customer/partner facing content. Requirements • Experience in planning and designing or operating service provider or large enterprise WAN/LAN networks, • Knowledge on solutions on Cloud security with FWaaS, DLP, CASB, RBI and Malware prevention solutions., • Knowledge on technologies used in the security scene, such as proxies, SSL/TLS, VPN’s, Active Director/SAML/LDAP, threat prevention and mitigation, • Understanding networking and security architectures on the SASE framework., • In depth understanding of TCP/IP protocol stack and operation., • Knowledge on WAN technologies and protocols like MPLS, MPLS based VPNs, BGP, OSPF, QoS, NAT, Multicast., • Knowledge in architecting and/or managing large-scale, high performing and resilient Enterprise networking and security solutions., • Knowledge on Linux administration., • Frequent travel will be required as part of this role (30%), • Beneficial Skills:, • Knowledge on best practices architectures for SaaS applications., • Hands-on experience in public and private cloud technologies such as AWS, Azure, Openstack, VMware., • Shell scripting, python scripting knowledge. Location: United States *Applicants must be authorized to work in the US The pay range for this position at commencement of employment in California, Washington, or New York City is expected in the range of $180,000 to $220,000. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. Benefits At Versa Networks, we believe in taking care of our people – both professionally and personally. We offer a comprehensive benefits package designed to support the well-being, growth, and work-life balance of our employees. When you join our team, you can expect: • Competitive Salary & Incentives: We offer a competitive compensation package with and pre-IPO equity to reward your hard work and dedication., • Health & Wellness: Comprehensive medical, dental, and vision insurance plans to ensure you and your family stay healthy and covered., • Paid Time Off (PTO): Enjoy a generous PTO policy that includes vacation days, sick leave, and paid holidays to recharge and take care of personal matters., • Flexible Work Environment: We understand the importance of work-life balance. Enjoy the flexibility of remote work, and hybrid option to create the work schedule that works best for you., • Professional Development: We believe in continuous learning. Access to training, certifications, and educational resources to help you grow in your career and stay ahead of industry trends., • Employee Recognition: We celebrate achievements both big and small, with regular recognition programs and awards that highlight your contributions to our collective success., • Collaborative Culture: Be part of a dynamic, inclusive, and supportive team where innovation and collaboration are at the heart of everything we do., • Parental Leave: Generous parental leave policies to support you during life's important moments. At Versa Networks, our benefits are designed to help you thrive both inside and outside the office. Join us and experience a rewarding, fulfilling career in a supportive environment that values your health, happiness, and success. Versa Networks is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Accelerate Your Career and Earnings We invest in your success from day one with paid training, licensing support, and a clear path for growth. As you complete required licensing milestones and transition into your fully qualified role, you'll unlock increased earning potential, expanded career opportunities, and the ability to make an even greater impact for our members. The Opportunity This is a phone-based, member-facing role in a fast-paced contact center environment where you'll spend most of your day assisting members through consecutive service and sales interactions. Success in this role requires strong communication skills, the ability to multitask across multiple systems, and a passion for helping others. Whether you're already licensed or just beginning your insurance career, USAA provides comprehensive paid training, licensing support, and development opportunities to help you grow and succeed. Location: San Antonio, TX Worksite: 9800 Fredericksburg Rd San Antonio, TX 78288 Who Succeeds in This Role? Our most successful teammates: Bring experience from customer service, sales, banking, insurance, retail, hospitality, healthcare, military, or other customer-facing roles. Are passionate about helping others and building trusted relationships. Thrive in performance-driven environments with clear goals and expectations. Effectively balance member service, sales conversations, and compliance requirements. Learn new systems and processes quickly while maintaining accuracy. Demonstrate accountability, adaptability, and professionalism. Embrace feedback, continuous learning, and career growth. Support team success through collaboration, knowledge sharing, and leadership behaviors. Ideal for candidates who enjoy helping others, solving problems, and thriving in a fast-paced, team-oriented environment. What You'll Do Help members with their insurance needs through service, sales, and retention conversations. Build trusted relationships by identifying needs and recommending personalized insurance solutions. Deliver exceptional member experiences while balancing sales, service, and compliance requirements. Navigate multiple systems and adapt to changing member and business needs in a fast-paced contact center environment. Support team success and USAA's mission of serving military members, veterans, and their families What you have: High School Diploma or GED. Strong communication, customer service, sales, and relationship-building skills. Ability to thrive in a structured, metrics-driven contact center environment. Experience working directly with customers, members, or clients, with a focus on identifying needs and recommending solutions. Ability to navigate multiple systems while maintaining accuracy and attention to detail. Strong learning agility and willingness to develop new skills. Demonstrated accountability and commitment to delivering quality outcomes. What sets you apart: 3 to 5 years of contact center experience Experience in sales, financial services, insurance, banking, telecommunications, retail sales, healthcare support, hospitality, or military operations. Experience working in environments with performance, compliance, quality, or service metrics. Licensed Candidates Current active Property & Casualty or Personal Lines license in your state of residence or state of hire. Ability to obtain additional state licenses as needed. May be eligible for a $2,000 signing bonus . Unlicensed Candidates Ability to obtain a Property & Casualty license for your state of residence by the third week of employment. Ability to obtain additional required state licenses and registrations within the first 90 days of employment. USAA provides paid training, study materials, and licensing support. Training Schedule Fully paid training program. Monday through Friday. 8-hour shifts scheduled between 8:00 AM and 6:00 PM. Work Schedule 40-hour work week with a 4-day or 5-day schedule based on business needs. Schedules may include weekdays, weekends, and evening shifts up to 10:00 PM local time, including a permanent Saturday or Sunday schedule. Eligible for a 15% shift differential for hours worked after 6:00 PM local time and all hours worked on weekends. Work Environment In-office contact center environment with a dedicated workstation, dual monitors, phone, and headset. Support members through inbound calls while using multiple systems and applications. Build valuable skills in multitasking, problem-solving, and customer service. Most of your day will be spent assisting members by phone, with scheduled breaks included. Two paid 20-minute breaks and one unpaid 35-minute lunch each shift. Reliable attendance and schedule flexibility are important for success. * USAA maintains a tobacco-free, smoke-free, and vape-free workplace. Bonus Opportunity: Qualified licensed candidates may be eligible for a $2,000 signing bonus, paid in one installment after 45 days of employment. Compensation range: The salary range for this position is $43,680.00 to $69,930.00 for unlicensed candidates and $44,080.00 to $74,390.00 for licensed candidates. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking multiple dedicated Infrastructure Support Engineers to provide Tier 2 technical support, operational engineering, and production support for enterprise infrastructure services. This role serves as an escalation point for incidents and service requests that cannot be resolved by Tier 1 support teams and is responsible for troubleshooting, service restoration, monitoring, and operational support across server, cloud, database, network, storage, and platform technologies. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Engineering Teams, and external vendors, this position provides technical expertise for infrastructure incidents, service requests, operational problems, and stability initiatives. The engineer analyzes and resolves issues related to servers, operating systems, virtualization platforms, cloud services, storage, networking, middleware, and enterprise infrastructure services. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio; TX. Relocation assistance is not available for this position. What you'll do: Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems. Independently, resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management. Analyzes complex outages and identifies opportunities for system improvements. Understands and consistently exercises engineering best practices, concepts, and patterns. Understands the customer and identifies solutions and ideas for the customer with some assistance. Evaluates potential Technology solutions with some oversight. Mentors' junior engineers and may being mentoring peer engineer. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. 4 years of infrastructure operations experience Experience supporting 24x7 enterprise environments Experience in a NOC or an Enterprise Availability Command Center, Operations Center, or Production Support organization Experience supporting cloud-based infrastructure platforms Experience supporting financial services, insurance, healthcare, or other highly regulated industries What Sets You Apart Operating systems & virtualization: Microsoft Windows Server, Linux (Red Hat), and VMware experience. Network services: Strong knowledge of TCP/IP, DNS, and DHCP. Cloud platforms: Experience with Azure, AWS, and hybrid cloud environments. Containerization: Experience with Docker and Kubernetes. Monitoring & observability: Familiarity with Dynatrace, Splunk, Datadog, or AWS CloudWatch. Mainframe & z/OS: Foundational support experience with z/OS, batch processing, and core infrastructure services. ITSM tools: Experience with ServiceNow or Jira Service Management and Incident, Change, and Problem Management. SRE expertise: Experience supporting cloud platforms with a focus on reliability, performance, and automation. High availability & disaster recovery: Knowledge of SAN, NAS, enterprise storage, backup, recovery, and DR solutions. Database support: Experience supporting SQL Server, Oracle, PostgreSQL, or MySQL, including monitoring and performance. Regulated industries & 24x7 operations: Experience supporting critical infrastructure in financial services, healthcare, or other regulated environments. Compensation range: The salary range for this position is: $93,770 -$179,240 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity It is all about learning and growing. Our Licensed Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in October and November 2026 we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio office at 9800 Fredericksburg Rd, San Antonio, TX 78288 . This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience gained through military service or gained as a military spouse / domestic partner Prior experience in a fast-paced contact center environment Training Schedule: Monday - Friday 9:30am-6:00pm Work Schedule: 8hr shifts within the hours of 8:00am - 10:00pm CST USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes one weekend day. All work schedules for this role are 40 hours per week . Work schedules are assigned based on business need and are subject to change to ensure adequate coverage for our members. Compensation range: The hiring range for this position is: $46,370 - $48,870. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Mid-Level Infrastructure Engineer Database Administrator, you will be responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable business functions and IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do: Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems. Independently, resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management. Analyzes complex outages and identifies opportunities for system improvements. Understands and consistently exercises engineering best practices, concepts, and patterns. Understands the customer and identifies solutions and ideas for the customer with some assistance. Evaluates potential Technology solutions with some oversight. Mentors' junior engineers and may being mentoring peer engineer. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 2 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Hands on experience with cloud technologies and tools. What sets you apart: 2-4 Years of DB2 LUW experience or 2-4 Years of Postgre SQL. 2-4 Years automation experience with tools like ansible, github and others. Familiar with Hybrid database platform such as YugabyteDB. * US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity In this role, you will help members navigate moderately complex, non-injury auto claims from investigation through resolution. You will review coverage, determine liability, evaluate damages, negotiate settlements, and coordinate with internal and external partners to move claims forward. A key part of the role is delivering best-in-class service by setting clear expectations, explaining decisions, documenting your work, and providing empathetic support during the claims process. This position is based in San Antonio, TX. Employees are required to work onsite 5 days per week for the first 6 months. After the initial 6-month period, the role transitions to a hybrid schedule with 3 days in office per week. Relocation assistance is not available for this position. What you'll do: Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims. Negotiates liability for comparative negligence (claimant or adverse carrier). Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements). Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions. Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Applies intermediate knowledge of Auto Physical Damage to adjust claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service experience. Progressive experience handling low complexity auto non injury liability claims. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. Successful completion of a job-related assessment may be required. What sets you apart: One or more years of auto liability claims experience managing claims from initial contact through resolution One year of experience managing a pending inventory with demonstrated organization and prioritization skills Proven experience with comparative negligence and shared liability determinations Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions Proficiency with Guidewire or similar claims management systems Bachelor's degree or industry designation (e.g., AIC, CPCU) * US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $51,370.00 - $86,680.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. * US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Manager, Claims Operations for Auto Claims Complex , you will manage and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provide feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the San Antonio office . Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Create conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of additional relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months' time in role. What sets you apart: Current experience as a Claims Manager. 3+ years management/leadership experience. 3+ years handling complex auto coverage and liability issues. 3+ years physical damage claims experience. Contact center management experience. Active Adjuster License. Experience handling total loss claims. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450.00 - $186,210.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60 mile radius of a USAA office will be expected to work on-site four days per week. Manages and is accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Execute process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and procedures. What you'll do: Inspects and reviews quality of property claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creating conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims. Experience handling water loss claims. Knowledge of property claims contracts and interpretation of case law. Residential construction experience. Knowledge of Xactimate, XactAnalysis and XactContents. Experience handling catastrophe claims. CPCU or other insurance industry designation. Current or prior L4A participant. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $103,450 - $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a dedicated Infrastructure Engineer Lead for one of the most visible and strategically important technology environments at USAA. As a member of the Executive Technology Support team, you will architect, operate, and continuously enhance the systems, endpoints, mobility, identity, conferencing, and AV ecosystems that enable USAA's executive leadership to perform at their highest level each day, including the Chairman, CEO, executive officers, and their support teams. This is a hands-on infrastructure engineering role with a highly visible executive-facing dimension. You will design, automate, and optimize executive computing experience; diagnose and resolve the most complex cross-functional incidents spanning endpoint, network, identity, and collaboration platforms; and drive systemic engineering improvements that eliminate recurring issues at their source. You will establish the standards, operational playbooks, observability frameworks, and infrastructure-as-code capabilities that transform white-glove support from reactive intervention into a scalable, engineered service. In addition, you will serve as a trusted technology advisor to senior leaders during mission-critical business events, executive meetings, travel, and leadership transitions. If you are looking for an opportunity where your infrastructure engineering impact is experienced daily at the highest levels of the organization, this role offers a unique platform to shape and influence the executive technology experience across the enterprise. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio; TX. Relocation assistance IS available for this position. What you'll do: As a subject matter expert guides team in the design of highly complex, scalable IT systems infrastructure; creates and enforces standards for system change; manages execution for the most complex implementations, ensures service delivery and maintenance tasks are appropriately automated, and Influences and guides monitoring, observability, and tooling activities. Leads resolution of the most complex production issues and guides troubleshooting of end-to-end solutions that span multiple systems. Provides real-time complex trouble-shooting support for major incidents. Work side by side with lead Architecture to establish tech requirements and perform lab testing / data results gathering for tech decisions. Identify and implement process improvements; Expert understanding of IT infrastructure management and automating service delivery best practices. Collaborates with stakeholders to evaluate and share information about the customer issues and the identification of solutions Provides internal team leadership by mentoring engineers, coaching engineers on design, development, and maintenance of systems and tools, techniques and processes. Prioritizes, assigns, and monitors work assignments under the direction of management. Actively participates in industry, COE, or other discipline-relevant groups/panels to keep abreast of industry trends and share best practices with team. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) — to include 2 years' experience in a Systems Operations or end-user computing environment supporting complex deployment and infrastructure management activities, or applicable IT experience such as IT Management, Software Development, Data Engineering, or Agile Product/Release Management. 6 years of experience creating, modifying, and maintaining infrastructure and individual system components across endpoint, mobility, identity/access, conferencing/AV, or collaboration platforms. Advanced troubleshooting depth across end-to-end technology stacks — including endpoint (Windows and/or macOS), mobility (iOS/Android/MDM), identity and access (SSO, MFA, conditional access), enterprise networking and remote access, and collaboration tools (Microsoft 365, Teams, Zoom). Advanced troubleshooting experience with mobile device management, Outlook/Exchange Online, Teams, MFA, and mobile security/compliance controls in an enterprise environment. Demonstrated experience working with cloud technologies and tools. Experience automating service delivery and maintenance through scripting and/or infrastructure-as-code (PowerShell, Bash, Python, Terraform, Ansible, or equivalent). Experience owning complex, cross-team escalations end-to-end and driving root-cause remediation back into the underlying platforms. Advanced level of business acumen in the areas of business operations, risk management, industry practices, and emerging trends. Demonstrated ability to operate with professionalism, discretion, confidentiality, and sound judgment in high-visibility and time-sensitive situations. Strong oral and written communication skills, including the ability to explain complex technical topics clearly to non-technical and executive audiences. What Sets You Apart: Demonstrated success supporting senior leaders, executives, boards, or other high-touch customer groups in a large enterprise, financial services, or similarly regulated environment. Possess advanced engineering depth in at least two of: macOS management (Jamf or equivalent), Windows endpoint management (Intune, SCCM), iOS/Android MDM, identity and access engineering, enterprise networking and remote access, or executive conference room and AV design (Zoom Rooms, Microsoft Teams Rooms, Crestron / Poly / Cisco). Engineered, instrumented, and continuously optimized executive computing environments — including telemetry and digital experience monitoring (e.g., Nexthink, ControlUp, Splunk, or similar) and using that telemetry to drive proactive fixes. Embedded and scaled automation and infrastructure-as-code into a support / end-user computing function to eliminate manual toil. Applied and operationalized AI-assisted support, agentic tooling, or generative AI responsibly inside an enterprise support context. Directed resolution of complex escalations that require coordination across endpoint, identity, networking, collaboration, security, and vendor teams. Partnered strategically with Cybersecurity on executive threat protection, endpoint hardening, and privileged access patterns. Orchestrated cross-functional partnerships with Executive Protection, Corporate Communications, Executive Administration, Facilities, and Physical Security to deliver an integrated executive experience. Established and advanced support procedures, playbooks, readiness checks, or operational standards; and mentoring peers or serving as an escalation point for junior engineers. Designed and led 24x7 on-call, follow-the-executive, and travel-support coverage models. Relevant certifications, including: CompTIA A+ Apple Device Support (ACSP — Apple Certified Support Professional) InfoComm CTS (Certified Technology Specialist) * ITIL v4 Foundation, Microsoft 365 Certified: Endpoint Administrator, or equivalent (a plus) Compensation range: The salary range for this position is: $127,310- $243,340 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Continue Serving Through a Meaningful Civilian Career Are you a veteran with a medical background? Your military service has equipped you with critical thinking, empathy, attention to detail, and medical knowledge that can make an immediate impact as an Injury Adjuster Apprentice. Whether you served as a Combat Medic, Corpsman, Medical Technician, or in another healthcare-related military specialty, you have developed skills that align closely with evaluating injury claims, reviewing medical records, and supporting individuals through recovery. Join a team where your service experience is recognized, valued, and transformed into a new mission of helping others. The role would require an individual to be full-time, in-office (5 days per week) for the duration of the training . Upon successful completion of the apprenticeship program, employees will transition to a hybrid schedule (combination of in-office and remote work). This position will be based at the San Antonio, TX location. Relocation assistance is not available for this position. Overview: Training Schedule: Targeted hiring for a January 25, 2027 start date. PTO opportunities may be limited during training period. Work Schedule: Must be available to work Monday through Friday, 8am - 5pm Training Model: Instructor-led training, real-time claims handling, and one-on-one mentorships Progression: Advancement within the program will be based on demonstrated competencies and performance Licensing: Support provided to obtain required state adjuster licenses What you'll do: Under guidance and with increasing independence, you will: Investigate, evaluate, and resolve auto bodily injury claims while delivering a high level of member service Communicate with members, claimants, attorneys, and third parties to gather facts and provide updates Analyze coverage, assess liability, and evaluate damages including medical injuries Review and interpret medical records, police reports, and other claim documentation Establish and manage claim reserves within authority guidelines Develop and execute claim strategies to drive timely and fair resolution Negotiate settlements with claimants within authority levels Identify potential fraud and escalate concerns to appropriate teams Maintain accurate and compliant claim file documentation Partner with internal and external stakeholders to support claim resolution Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Education: High School Diploma or General Equivalency Diploma Experiences that will support your success: Up to 1 year of experience in insurance, financial services, or customer-facing roles OR successful completion of a minimum of one enlistment or commission commitment period in the United States Armed Forces with a Medical Military Occupational Specialty (MOS) while serving. Strong analytical and critical thinking skills Effective communication skills with the ability to navigate sensitive conversations Demonstrated ability to make decisions and solve problems Organizational skills with the ability to manage multiple priorities Customer-focused mindset with empathy and professionalism Willingness to learn and adapt in a fast-paced environment * Ability to obtain and maintain required insurance adjuster license Compensation range: The salary range for this position is: $57,970 - $97,820 . Licensed positions require a background check, that includes criminal history, education, employment verification, and a credit check consistent with applicable laws. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com (http://USAAjobs.com) Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Business Applications Analyst Senior (Salesforce Administrator) for P&C Insurance Agency , you will provide complex analytical, business, and technical support related to strategic business functions, processes, and applications/IT platforms. Leads and participates in efforts supporting business analysis and decision-making processes including creating, implementing and maintaining application solutions to meet the needs of a business or organization. Propose changes to business processes to better align to business need. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises and provides analytical support and recommendations to stakeholders making decisions related to business and application/IT platform direction and modifications, taking into account current and future business needs and opportunities. Maintains advanced understanding of business processes, applications/IT platform and strategic direction and advises customers on and facilitates the identification, research, and analysis of application/IT platform and technology solutions. Collaborates and exchanges information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified and addressed. Researches complex business issues requiring advanced knowledge of business principles and theories. Responsible for analyzing and participates in documenting business requirements for application/IT platform and data systems and directing the testing and implementation of new systems or changes to current system as required to meet contractual needs and improve processes. Leads and participates in the design and administration of standards and policies regarding application/IT platform and end user customer documentation. Provides input and participates in establishing system documentation standards and quality assurance methodologies for systems and applications/IT platform. Provides work direction and coaching to team members and may provide input on performance and development plans. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 additional years of relevant education and/or experience. 6 years of work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes. Demonstrated understanding of application/IT platform administration and the software development life cycle, to include testing execution. Experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform. Advanced knowledge of Microsoft Office tools. Knowledge of risk & controls with experience identifying and fixing gaps, documenting controls and testing those controls. Successful completion of an analyst assessment may be required. What sets you apart: 5+ years of Salesforce administration, analysis, or business systems experience. Experience supporting Salesforce environments within insurance, financial services, or similarly regulated industries. Experience gathering requirements and translating business needs into scalable Salesforce solutions. Hands-on experience with Salesforce configuration, automation, workflows, reports, dashboards, and security models. Experience supporting CRM systems in a production environment. Experience working directly with business stakeholders and cross-functional teams. Experience managing competing priorities and supporting multiple initiatives simultaneously. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770.00 - $179,240.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Fraud Strategy Analyst Lead , you wil l be a ccountable for driving USAA's overall fraud strategy, policies, and analytic capabilities for fraud rules management. This role will collaborate with key stakeholders across the enterprise, influencing outcomes in a complex, matrixed environment. This role will be an active participant in industry efforts to share and receive information, build industry partnerships and relations to formulate USAA's global fraud strategies and policies to better protect USAA from current, evolving, and future fraud threats. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: Leverages expert business, analytical and technical knowledge within Financial Crimes to lead discussions with cross functional teams to understand and collaborate highly complex business objectives and influence solution strategies. Serves as a subject matter expert in multiple areas of focus and drives conversations around technical solutions to create more effective strategies, systems, processes, or resources which benefit the business needs. Develops and monitors progress of strategic plans for opportunities and adjusts to rapid changes in the environment. Effectively communicates with Fraud Strategy teams and stakeholders and implements business strategy and aligns with the company's overall goals. Leads discussions within a single vertical (or area of focus) that are responsible for executing the fraud strategic plan that will result in both the short and long-term growth of the business. Leads large scale implementations and projects that impact managed tools. Leads cross functional teams to improve, synchronize, and integrate process controls and automation. Monitors, understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Succinctly delivers complex analysis/findings in a manner that conveys understanding, influences senior executives, garners support for recommendations, drives business decisions, and influences business strategy. Ensure risks associated with business activities are effectively identified , measured, monitored , and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 8 years of experience in financial crimes supporting and participating in stakeholder consultation, needs assessment, requirement translation and prescription of technology solutions. Comprehensive understanding of the end-to-end process of gathering business requirements and applying business rules to recommend technology solutions. Expert knowledge and demonstrated experience using fraud rules management to recommend and implement strategies that reduce or mitigate loss and fraud exposures. Knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Extensive knowledge of bank laws and regulations related to money movement and /or payments, including but not limited to Reg E, Reg CC, UDAAP, FACTA and Reg Z. Strong written and verbal communication skills, with demonstrated ability to synthesize data and clearly reporting findings. What sets you apart: At least 10 years of Data Analytics experience leveraging Snowflake SQL and/or SAS in financial services industry. At least 2 years of AI/ML experience using Python for exploratory data analytics. Experience with managing data for customer facing identity proofing and authentication tools and products. Data Mining experience for complex analytics and partner with Technology teams to perform Data Mapping. Excellent communication and interpersonal skills, with a demonstrated willingness to actively participate in discussions, ask clarifying questions, and present analytical findings to both technical and non-technical audiences. Preferred experience with Member Authentication and Join Process in addition to Identity Proofing. US military experience through military service or a military spouse/domestic partner . Compensation range: The salary range for this position is: $ 143,320 - $ 273,930 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Mainframe, you will be responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is not available for this position. What you'll do: Administer and maintain the IBM z/OS operating system and supporting software products across development, test, disaster recovery, and production environments. Plan, install, configure, and support z/OS upgrades, RSU maintenance, SMP/E software maintenance, and product deployments. Ensure system availability, resilience, performance, and capacity management of the mainframe platform. Perform scheduling, monitoring, and operational tooling to improve efficiency and reduce manual effort. Support core z/OS subsystems including JES2, USS, TSO/E, RACF, HCD/HCM, SMP/E, SDSF, and system utilities. Implement security controls, vulnerability remediation, audit findings, and compliance requirements. Perform incident troubleshooting, root cause analysis, and problem management for infrastructure-related issues. Maintain disaster recovery readiness and support recovery testing and business continuity initiatives. Develop and maintain automation using Assembler, REXX, Python, JCL, Ansible and other platform tooling. Partner with application, database, storage, network, security, and vendor teams to deliver infrastructure solutions. Create and maintain technical documentation, standards, procedures, and engineering runbooks. Evaluate emerging technologies and modernization opportunities to improve platform capabilities and reduce operational risk. Independently design scalable IT system infrastructure, providing oversight and priority for system change - reserve execution for complex implementations, and automate service delivery and maintenance tasks; provide direction and priority for monitoring and tooling activities. Independently resolve highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Lead analysis of end-to-end system failures to identify opportunities across multiple systems. Make recommendations to business leaders on best solutions. Independently experiment with new patterns and technologies. Help establish and improve engineering best practices, concepts, and patterns with peers and the business. Understand the customer and proactively identify innovative solutions and ideas for the product/business. Mentor engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 6 years of infrastructure experience demonstrating depth of technical understanding to include an understanding of mainframe infrastructure and z/OS. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Assembler Programming skills, including development, maintenance, and debugging of system-level components. Extensive experience with SMP/E software installation, maintenance, service management, and product lifecycle support. Knowledge of RACF security administration, auditing, compliance controls, and access management. Proven experience in Dump Analysis and Debugging, including IPCS and system diagnostic tools. Advanced skills in Problem Determination, root cause analysis, performance tuning, and resolution of complex z/OS infrastructure issues. Proficiency with IDCAMS, catalog management, VSAM administration, and storage-related utilities. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. Confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday - Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manage assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partner with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigate claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identify subrogation potential resulting from unusual characteristics. Identify coverage concerns, review prior loss history, determine and create Special Investigation Unit (SIU) referrals, when appropriate. Determine coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determine and negotiate moderate complexity claims settlement. Develop recommendations and collaborate with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintain accurate, thorough, and current claim file documentation throughout the claims process. Apply proficient knowledge of estimating technology platforms and virtual inspection tools; Utilize platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Apply working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serve as an informal resource for team members. Recognize and address jurisdictional challenges such as applicable legislation and construction considerations. Support workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Work various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Experience handling water loss claims including water mitigation, water loss estimating, and reconciliation. Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement). Developing (Working) knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Virtual Property Adjusting: Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies such as Hosta, Hover, Xactimate, and ClaimsX. Industry Designations: Insurance industry credentials such as AINS, CPCU, AIC, or SCLA, or actively pursuing certification. Estimating Expertise: Proficiency in Xactimate, including Level 1 and/or Level 2 certification. Customer Service: Experience working in a call center or high-volume customer interaction environment. Licensing: Currently hold an active Adjuster License. Education: Bachelor's degree. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Infrastructure Engineer I - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components and solutions that enable business functions and IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Participates in data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Deploys and maintains data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems. Independently resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management. Analyzes complex outages and identifies opportunities for system improvements. Understands and consistently exercises engineering best practices, concepts, and patterns. Understands the customer and identifies solutions and ideas for the customer with some assistance. Evaluates potential Technology solutions with some oversight. Mentors junior engineers and may being mentoring peer engineers. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 2 years of experience in developing, deploying and maintaining large scale backup/recovery solutions. Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Basic understanding of cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. * US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Inforce Pricing & Analytics team supports and maintains our annuity and life insurance policies that have already been sold. The candidate selected for this position will work on the Inforce Pricing & Analytics team in USAA's Life Company and will focus on addressing our member service representative's product and calculation questions. They will work with business partners in actuarial, product management, and IT roles to help improve member experiences. Supports Life/Annuity/Health actuarial work through one or more of the following activities: data extraction, data transformation, validation and analysis, and system functionality oversight and integration. Responsible for providing technical and analytical solutions for one or more of the following functions: pricing and product development, experience studies, actuarial assumption reviews, reserve calculations, financial reporting, asset liability management or competitive analysis. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Charlotte, NC Relocation assistance is not available for this position. What you'll do: With minimal oversight, extracts, integrates and transforms data from a multitude of sources. Reconciles and validates data accuracy, and reasonability of actuarial or financial information. Prepares reports, reserve estimates, journal entries, financial statements, industry surveys and/or special studies, analyzes data, and recommends solutions. Improves existing actuarial tools and processes, and develops solutions. Resolves moderately complex to complex issues and navigates obstacles to deliver work product and demonstrates in depth understanding of multiple processes. Serves as a resource to less experienced team members on escalated issues and shares knowledge with team members. Serves as a subject matter expert on projects related to actuarial solutions including automation, IT projects, or product development initiatives. Participates in requirement development process through testing and implementation. Identifies issues or potential defects and works to resolve these with team members. Maintains processes, procedures and tools, and ensures all regulatory requirements and internal controls are adhered to. Works with business partners to develop basic understanding of key regulatory implications that impact processes, and may develop processes to comply with new or changing regulations. May respond to audit requests and assist in coordination of responses to internal and external audit, such as Department of Insurance examination, as well as, other audit reports. Analyzes trends or deviations from forecast, plan or other projections. Identifies appropriate audience and proactively provides updates and information. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 4 or more years of technical experience as an analyst or other relevant technical work experience. What sets you apart: Member/Customer service experience Base knowledge of life and/or annuity type products Experience with data and calculation tools e.g., SQL, SAS, Excel * Compensation range: The salary range for this position is: $63,590-$121530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week . This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa Crosstown, FL. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1+ years relevant property adjusting claims of moderate complexity 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims. Knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. Ability to prioritize and multi-task, including navigating through multiple business applications. May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Experience desk adjusting residential property claims to include water, roof, and personal property File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) Currently hold an active P&C Adjuster license Experience working directly for a standard insurance carrier Experience in a all center environment US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $54,380 - $103,870. Licensed positions require a background check, that includes criminal history, education, employment verification, and a credit check consistent with applicable laws. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Auto Adjuster, you will work within defined guidelines and framework, responsible to adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. USAA's Catastrophe Team is seeking experienced Auto Adjusters to join the Inside Dedicated Auto Catastrophe Team (ACT). In this desk role you will handle repairable and total loss claims for catastrophe designated and/or weather surge events. ACT adjusters will operate in a file ownership environment, being accountable for the entire member end-to-end claim experience. This team will also work closely with the APD CAT team and Paintless Dent Repair (PDR) providers for a consistent, seamless end-to-end claim experience. This desk based role requires an individual to be in the office 3 days per week . The first 6 months will be 5 days a week in office. This position is based in the Colorado Springs, CO, Phoenix, AZ or San Antonio, TX office location. Relocation assistance is not available for this position. What you'll do: Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. Negotiates liability for comparative negligence (claimant or adverse carrier). Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability. Analyzes information obtained to establish compliance for regulatory requirements and settlement value. Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges. Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions. Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. May serve as an informal resource for team members. Applies proficient knowledge of Auto Physical Damage to adjust claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of customer service experience. 1 year of experience handling low to moderately complex auto non injury liability claims. Experience determining auto liability coverage. Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to organize, analyze, and effectively determine risk and appropriate response. Successful completion of a job-related assessment may be required. What sets you apart: Experience adjusting auto total loss and liability claims. Experience working in Guidewire and CCC estimating software. Claim file ownership, end to end claim experience Experience on a Voluntary Catastrophe Team (VCT) or CAT deployment. Currently hold an active insurance adjuster license. Available to work overtime and/or internal CAT duty hours as needed. Currently reside in Colorado Springs, Phoenix or San Antonio * US military experience through military service or as a military spouse/domestic partner Compensation range: The salary range for this position is: $56,240 - $94,910 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Job Title: Helpdesk Specialist (_) Department: Revenue Ops - Client Success Reports To: Helpdesk Manager Location: Pullman, WA or Remote (US) Compensation: $60,000 - $70,000 Applicants must be legally authorized to work in the United States. Addium, Inc. does not sponsor employment visas now or in the future. About Addium _ is a leading ag-tech company uniting science, sensors, and software to deliver end-to-end solutions in agriculture and food safety. Serving 34,000+ global clients with 60M+ daily sensor readings, we turn raw data into actionable insights that conserve resources, improve food safety, and drive measurable impact. Our mission is to make the invisible visible—transforming data into clarity, action, and automation. Trusted by partners like Mondelez, PepsiCo, Ferrero, and Green Thumb Industries, we stand for innovation, reliability, and a bold commitment to the future of agriculture. Position Summary The Helpdesk Specialist is the first point of contact for _customers who need technical help with their instruments, software, and service requests. This role resolves support cases quickly and accurately, coordinates with internal teams when issues need escalation, and helps customers get the most out of our products and self-service tools. Above all, the Helpdesk Specialist represents AQUALAB's commitment to customer service as a differentiator, treating every customer interaction with the professionalism and care our customers expect. Key Responsibilities Case Management and Customer Support • Manage and resolve technical support cases in Salesforce, keeping customers informed from first contact through resolution., • Troubleshoot instrument, software, and connectivity issues by phone, email, and video, escalating complex issues to the appropriate team when needed., • Communicate clearly and professionally with customers, setting accurate expectations and following through on every commitment., • Document case details, actions taken, and root causes accurately so the team can track trends and improve service. Self-Service Portal Support • Guide customers through registering for and using the self-service portal, including calibration and service requests., • Resolve account setup issues and create missing instrument assets on customer accounts so customers can request service without delays. Cross-Departmental Coordination • Support the onboarding calendar for Vapor Sorption Analyzer (VSA) customers in collaboration with Sales Engineering and Laboratory Sciences., • Coordinate with the Repairs Manager on loaner instruments, follow-ups, and escalations., • Work with the Shipping Manager to address urgent shipping concerns., • Partner with the Receiving Team to resolve issues with incoming instruments. Continuous Improvement • Share feedback on recurring customer issues and suggest improvements to support processes in Salesforce and NetSuite., • Participate in ongoing technical training to build deeper troubleshooting expertise across AQUALAB's product lines. Who We're Looking For? We are looking for the right person more than the perfect résumé. The ideal candidate has an outstanding, customer-first personality and genuinely enjoys helping people solve problems. You bring positive energy to every call, stay calm and confident under pressure, and take ownership until the customer's issue is fully resolved. You understand that every interaction shapes how customers feel about AQUALAB, and you hold yourself to a high standard of service every time. Required: • Bachelor's degree in a related field is preferred; equivalent technical certifications or relevant experience will be considered., • Minimum of 5 years in technical support, customer support, or another customer-facing technical role., • Experience with case management systems is preferred; hands-on experience with Salesforce and NetSuite is highly desirable., • Excellent verbal and written communication skills in English, with the ability to explain technical concepts clearly to customers., • Strong problem-solving and critical-thinking abilities., • Strong organizational and multitasking skills, with the ability to stay composed in high-pressure situations., • Ability to work collaboratively with internal teams and external customers. Preferred: • A background in food science, including experience in food manufacturing, R&D, or product formulation., • A degree or coursework in food science., • Familiarity with laboratory instruments or quality control processes. What We Offer • Competitive salary, • Comprehensive medical, dental, and vision insurance, • 401(k) retirement plan with a company match (up to 4% after your first year), • Paid Time Off, Sick Leave, and 11 Paid Holidays, • Company-paid life and disability insurance, • HSA with company contribution and FSA options, • A small, focused team that moves fast and gives you the room to actually build something Addium, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all individuals are respected, valued, and supported. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, sexual orientation or gender identity, or other protected status.

Career paths start at $17.75/hr and are bonus eligible After 40 hour per week Full-Time training, we offer 2 full-time options: 1. Typical 40 hour per week schedule, 2. A base of 30 hours with weekly hours ranging from 30 to 39 based on operational requirements. Work schedules are typically finalized and communicated one month in advance. *You must live in Texas to be eligible for this position.* What Will I Do as an Insurance Specialist? Did you know that insurance is one of the most sustainable industries around? People will always need protection for the things they value! Our Insurance Specialists go through a paid training program to obtain state licensing and become a Licensed Insurance Sales Agent! Once licensed, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads to close the deal on insurance sales. You will interact with customers to understand their needs and offer the best solutions for them. Using strong relationship-building you will provide an exceptional customer experience for customers. Duties and Responsibilities • Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs., • Educate the customers on our insurance products and services while identifying opportunities to sell additional products., • Read all disclosures verbatim and ensure all coverages and solutions are communicated effectively using the provided resources., • Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues., • Engage in a conversation with people from all walks of life; every caller is unique, so providing and customizing assistance according to the policyholder’s needs is a crucial part of the role. As an Insurance Specialist, you get: • Remote Work. This position is 100% remote. We will send you the equipment needed for this role., • Full-time hours. 30 to 40-hour weekly schedule based on your base assignment and business needs., • Job Stability. We’ve been in business since 1936., • Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing., • Sick Time. Sick time accrues based on hours worked, policy, and applicable law., • Medical, Dental and Vision Insurance. We will help cover the cost of your premium., • Tuition Reimbursement. Your goals are important and we’ll help you achieve them., • Referral Program. We have one of the most lucrative referral programs around., • Career Growth. Most of our senior leadership started as agents. We promote from within!, • Annual Performance Reviews. We reward your good work with more money. What are the qualifications to be an Insurance Specialist at Afni? • At least six months working in a service or sales environment, • Ability to work in a fast-paced environment, • Ability to multitask and use effective time management, • Computer skills using multiple screens and applications at the same time, • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management., • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service., • Able to attend 100% of the paid training period., • Available to work assigned shifts after full-time paid training, including weekends and some holidays, between 7:30am - 12:30am EST., • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States. What You Need to Thrive in Our Remote Environment: • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular), • 25Mbps Download/10Mbps Upload, • Ping Rate – Less than 100 ms, • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours., • Ability to be on webcam during working hours Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Click this link to learn more about our Referral Rewards Program: _ *Referrals must be new Afni hires and cannot be a rehire. More About Afni: What we do: _ Where are we located: _ What’s new with us: _ What it’s like being part of the Afni family: _

AI Engineer\n The Opportunity: \n \n \nAs an AI Engineer, you will integrate AI-enabled capabilities into existing sof tware systems by connecting models, inference endpoints, agent orchestration components, and intelligent autonomous workflows to production applications. You will implement AI features using established sof tware engineering patterns, ensuring these capabilities operate reliably, securely, and efficiently within distributed systems.\n \n \nIn this role, you will help evolve AI solutions from traditional LLM-based interactions to autonomous, goal-oriented, and multi-agent systems by leveraging agent orchestration frameworks, Retrieval-Augmented Generation ( RAG ) , Knowledge Graphs ( KGs ) , and fine-tuned Small Language Models ( SLMs ) . You will contribute to evaluation and monitoring approaches, refine integration workflows, collaborate with cross-functional teams, and develop scalable AI functionality that brings intelligent, production-ready AI solutions from concept into real-world environments.\n \n \nJoin us. The world can't wait. \n \n You Have: \n \n\n • 3+ years of experience developing and maintaining production sof tware systems in Python\n, • Experience designing and implementing intelligent AI agent architectures using LangChain, LangGraph, AutoGen, MCP, or A2A\n, • Experience building RAG solutions with KGs and fine-tuning SLMs using ONNX, GGML, or Ollama\n, • Experience integrating LLMs, external APIs, and distributed services into production environments with optimized inference workflows\n, • Experience developing AI evaluation frameworks, integration tests, and production validation using ReAct and human-in-the-loop met hodologies\n, • Knowledge of secure HTTP APIs, OAuth2, JWT, API Keys, containerization, and CI / CD pipelines\n, • Ability to travel up to 25% of the time\n, • TS/SCI clearance\n, • Bachelor's degree in CS, Engineering, or Data Science\n, • DoD 8140 baseline Level II Certification such as Security+, CySA+, CISSP, or DoD Cyber Workforce Framework Certification\n\n Nice If You Have: \n \n\n • Experience supporting DoW clients or other federal mission environments\n, • Experience with advanced agentic patterns, including prompt caching, guardrails, agentic memory, Model Context Protocol ( MCP ) , and agentic deployment strategies\n, • Experience with end-to-end chatbot or agent to agent ( A2A ) development\n, • Experience with enterprise data and ML platforms such as Databricks or Snowflake\n, • Experience creating and managing large data processing pipelines\n, • Master's degree\n\n Clearance: \n \n \n Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; TS/SCI clearance is required. \n \n Compensation\n \n \nAt Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.\n \n \nSalary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.\n \n Identity Statement\n \n \nAs part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.\n \n Candidate AI Usage Policy\n \n \nAI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. \n \n Work Model\n \nOur people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.\n \n\n • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.\n, • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.\n, • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.\n\n Commitment to Non-Discrimination\n \n \nAll qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Job Description About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. Territory Sales Representative / Restaurant Specialist At SpotOn, you will be working in your local assigned territory and responsible for promoting our full product suite while building positive relationships with local businesses & restaurant owners to help take their businesses to the next level. We're looking for motivated individuals with an entrepreneurial spirit who excel at developing new relationships, deeply understand SMB's biggest challenges, and have the drive to make a significant impact in their local communities. Responsibilities: Be a local representative for SpotOn in your community by offering advanced technology to local business owners that will help run and grow their businesses Travel to and from client sites within a designated geographical territory to prospect, build relationships, and sign up new local business owners and merchants Manage the full sales cycle from start to finish with a growing portfolio of clients Hit sales targets, with a particular focus on selling software & point-of-sale solutions along with payment processing Work closely with our extended Sales Support team to help reach your monthly sales performance goals Qualifications: Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of our qualifications and if this role is aligned with your career trajectory. 2+ years of B2B sales experience with an emphasis on small business owners, merchants, and restaurants Proven track record delivering against sales goals with a metrics-oriented, need-to-win attitude Excellent cold calling, prospecting, and territory buildout experience Proficient in Salesforce as a CRM is a plus Maintain and manage the client relationship in collaboration with our internal support teams to ensure the success & satisfaction of your customer portfolio The ability to learn technology basics and apply them to business situations Ability to embrace feedback and hold yourself accountable Benefits: At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes: Medical, Dental, and Vision Insurance 401k with company match RSUs Paid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development *These represent our full-time benefits. Part-time/hourly benefits may vary and will be shared upon request Compensation: A full-time, W2 position with an annual salary of $50,000 and total on-target earnings of up to $120,000-$275,000. Total on-target earnings are inclusive of base salary and commission potential. Please note the earnings listed are just one component of a competitive compensation package, which includes company RSUs. Commissions will be paid weekly for new accounts signed, bonuses earned for hardware and implementation, monthly production bonuses, and customer retention. Offers will be reflective of the candidate’s location and experience. At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hardworking humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in your wellbeing with a competitive benefits package designed to support your health, family, and future: Medical, Dental, and Vision Options: Nationwide plans to fit your personal healthcare needs. HSA with Employer Match: High-deductible health plan enrollees receive an annual company contribution to their Health Savings Account Company-Paid Life Insurance & Disability 401(k) Retirement Savings & Annual Employer Match Restricted Stock Units (RSUs) Pre-Tax Commuter Benefits Paid Parental Leave Paid vacation, 10 company holidays (including 1 floating holiday), sick time, and volunteer time off Monthly cell phone and internet stipend Education reimbursement up to $2,000 per calendar year to assist with your professional development Employee Resource Groups to build community and inclusion at work #LI-REMOTE We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com. SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. For U.S. based roles, work authorization in the U.S. is required. Visa sponsorship is not available for this role. SpotOn is an E-Verify company. Compensation Range: $120K - $275K

Job Description The ideal candidate will work with the sales staff in promoting the sale e sale of Amada stamping equipment within assigned territory. Provides technical support to Amada Sales Engineers, Regional Managers, and others. Assists the Sales Engineers in all phases of their sales activities along with providing training to new Sales Engineers. Makes recommendations and suggestions to Product Manager concerning improvement of programs and procedures. This position is remote but will require travel throughout the country. ESSENTIAL FUNCTIONS: • Provides technical information to AMADA Sales Engineers and Product Managers., • Maintains written activity reports, which are communicated to Product Manager., • Prepares advance planning reports, including semester goals and strategies., • Maintains regular contact and follow up with Sales Engineers and customers., • Visit customers with AMADA sales representatives and dealers, identify equipment needs, and develop stamping opportunities within agreed account and territory assignments regularly., • Qualify applications by gathering part drawings, material grade and thickness, production volume, current process, output requirements, tooling status, budget and timing., • Explain press and feed equipment options in practical terms. Develop preliminary recommendations and involve the Product Manager or applications team when further technical review is needed., • Coordinate input from tooling suppliers, automation and internal teams. Assemble complete quotation requests and support technical proposals, equipment scope and customer questions., • Support onsite equipment demonstrations, customer presentations, trade shows and practical training for sales representatives and dealers., • Owns assigned follow-up actions. Maintain clear CRM records, customer commitments and next steps, coordinating with the account owner so opportunities keep moving., • Performs other related duties as assigned by management. NON-ESSENTIAL FUNCTIONS: • Prepares special reports, as needed., • Assists in projects/duties within the company or department. SKILLS: • Practical stamping knowledge, including press capacity and dimensions, basic die concepts, coil feeding, material considerations and safe operation., • Ability to read part drawings, ask useful application questions, and recognize when equipment suitability needs engineering or tooling review., • Credibility with manufacturing customers and the ability to explain technical subjects clearly to salespeople and decision makers., • Reliable follow-through, organized opportunity management, and willingness to travel for customer visits, demonstrations and industry events. REPORTING RELATIONSHIP: • Product Manager SUBORDINATE STAFF: • None KNOWLEDGE: • Engineering degree or equivalent work experience., • Extensive knowledge of Amada stamping products., • Experienced in the sales process as it relates to the sheet metal industry. SKILLS: • Computer knowledge (word processing and spreadsheets)., • Excellent communication skills (verbal and written), detailed-oriented. TRAVEL: • Extensive travel. MENTAL: • Ability to work harmoniously with others. LIFTING: • Average Weight: Up to 50 pounds unassisted. Frequency: Daily, • Requires the ability to bend, lift, stoop, reach, stand, crawl, and climb. Frequency: Daily

The Role in One Sentence You’re the engineer who makes the systems that run our broadband business talk to each other — and then run themselves. What You’ll Actually Do When a customer signs up for broadband, VoIP, or IPTV, a chain of systems has to fire in order: the CRM captures the order, the product catalog prices it, provisioning turns the service on, and billing starts the clock — all without anyone keying data in twice or chasing down why an account didn’t activate. Your job is to design, connect, and automate that chain, and to keep it reliable as we grow. This is fundamentally an integration and automation role, not a single-platform admin job. You’ll live across our core CRM, billing, and provisioning platforms, but the value you create is in the connective tissue between them. If you like turning manual, error-prone handoffs into clean automated workflows — and you’re comfortable moving between a CRM config screen, a Python script, and an API spec in the same afternoon — this is built for you. Title: BSS Systems Engineer Location: Remote Rate: $85,000-$115,000 annually Full-Time/Part Time: Full-Time Reporting to: Director of BSS What a Typical Week Looks Like No two weeks are identical, but roughly: • ~40% — Integration & automation. Building and maintaining the connections between systems (APIs, webhooks, middleware, scripts) and automating provisioning, activation, and billing workflows., • ~25% — Platform configuration. Configuring and tuning BSS platforms: CRM, billing, product catalog, provisioning, service activation, inventory, and workflow tools., • ~20% — Reliability & data integrity. Troubleshooting system-level issues end to end, keeping data in sync across CRM, network management, and billing, and coordinating with vendors when needed., • ~15% — Collaboration & projects. Working with other teams on workflow design, release planning, vendor evaluations, UAT, change control, upgrades, and documentation. Working with AI We treat modern AI tools as part of how strong engineers work today. You’re encouraged to use AI assistants to accelerate scripting, draft and review integrations, generate documentation, and speed up troubleshooting. What matters to us is sound engineering judgment and reliable systems — not whether a human or a model wrote the first draft. What You'll Own The systems Configure and maintain BSS platforms — CRM, billing, product catalog, provisioning, service activation, inventory, and workflow tools, with the CRM, billing, and provisioning platforms at the center. The integrations Connect internal systems and third-party applications using APIs, webhooks, middleware, and scripts. Automate provisioning, activation, and billing workflows for broadband, VoIP, and IPTV. Keep data accurate and synchronized across CRM, network management, and billing platforms. Reliability Troubleshoot system-level issues and drive them to resolution, coordinating with vendors as needed. Support reporting and analytics by exposing key system data to BI tools and warehouses. Contribute to cybersecurity compliance and access-control settings. Collaboration & delivery Partner with the Sr. Business Process Manager, Finance, Network Engineering, Network Operations, Customer Experience, and Marketing to define and implement business workflows. Contribute to system architecture, release planning, and performance optimization. Take part in vendor evaluations and implementations, UAT, change control, and system upgrades. Keep documentation current — workflows, data models, and change logs. What you'll Bring We’re looking for someone who fits the shape of this role more than someone who checks every single box. If you’ve spent real time integrating and automating the systems behind a telecom or ISP and you’re missing one or two items below, we still want to hear from you. Core • 5+ years working with BSS/OSS platforms in a telecom or ISP environment, • Hands-on experience with enterprise CRM, billing, and BI/analytics platforms, • Intermediate-to-expert scripting: Python, Bash, SQL, and REST APIs, • Solid grasp of data flows and ETL, • Familiarity with broadband/telecom service provisioning systems, • Working knowledge of IP networking fundamentals: DHCP, RADIUS, DNS, • Strong troubleshooting, documentation, and cross-functional communication skills, • Comfortable working across departments and balancing competing priorities, • Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience Even better if you have • Experience with network management and monitoring tools, • Working knowledge of OSS systems and how they interact with BSS, • Knowledge of network topology and service design (PON, DOCSIS), • Experience with container orchestration and modern deployment tooling, • Familiarity with TM Forum frameworks (eTOM, SID, Open APIs) Working Conditions • Remote, but must reside within driving distance of one of our property locations: Winona, MN; Sergeant Bluff, IA; Maricopa, AZ; Hagerstown, MD; Burlington, VT; or New Knoxville, OH, • Occasional travel for project implementations or vendor meetings, • Participation in scheduled maintenance windows and incident-response support, • Participation in cross-functional projects and change-control boards Why Join Schurz Broadband Group? When you join Schurz Broadband Group, you’ll be part of an award-winning company and team. We offer a comprehensive benefits package, including: • Group health & dental insurance, • 401(k) program with company match, • Generous PTO program, • Company wellness program], • Employer-paid short- and long-term disability, • And much more! We are committed to providing an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. Our mission is to pass on to future generations—customers, employees, communities, and owners—an organization that is even stronger and better than it is today. Schurz Communications and its subsidiaries’ strategic objectives: • We will attract, invest in, communicate with, and retain top talent., • We will innovate, partner, experiment and create a better future together., • We strive to continuously improve operating performance to ensure sustained growth., • We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships.

Company Description Revelation Biosciences, Inc. is a clinical-stage biotech company dedicated to restoring immune balance by targeting inflammation through its proprietary Gemini formulation. The company is advancing a diverse pipeline of programs evaluating Gemini across multiple indications, including the treatment of chronic kidney disease, prevention of post-surgical infections, and management of acute kidney injury. Position Overview Revelation Biosciences is seeking a mid-level Regulatory Medical Writer to develop high-quality clinical and regulatory documents supporting IND and NDA submissions across drug development programs. This role partners closely with Clinical, R&D, and Nonclinical teams to translate complex scientific data into clear, well-structured, and submission-ready documents. This is a remote-friendly position open to candidates able to collaborate across US time zones. Duties and Responsibilities • Develop and execute strategic medical writing and scientific communication for Regulatory submissions including study reports, protocols and amendments, , and informed consent forms., • Authors and revises documents that summarize cumulative safety and efficacy data for a compound, such as Investigator’s Brochures and periodic safety reports (PBRERs, DSURs, etc.)., • Prepares and revises materials that support regulatory submissions (eg, briefing books, eCTD Module 2/Module 5 clinical or integrated summaries)., • Collaborates with cross-functional teams for document preparation., • Schedules and leads meetings, develops and tracks timelines, and oversees document review and comment resolution., • Serves as the global medical writing representative at cross-functional team meetings (eg, study team, development team, and other subteams)., • Cultivates strong working relationships across functional groups to ensure stakeholder and customer needs are addressed., • Offers peer review and editing assistance for additional regulatory documents, such as statistical analysis plans, CRFs, and other study materials., • Supports the creation and review of standard processes and templates within global medical writing, and may consult on similar efforts in other departments., • Comply with departmental policies and practices, along with technical and industry standards throughout all aspects of assigned projects., • Performs other duties as assigned. Experience • A minimum of 6 years' experience as a medical writer within the pharmaceutical industry – OR – a minimum of 10 years performing medical or scientific writing as a core job function. 1) Medical Writing: • Hands-on experience writing, reviewing, or editing protocols and clinical study reports is required., • Experience writing, reviewing, or editing INDs, BLA/NDAs, PBRERs, DSURs, and PAERs is strongly preferred., • Experience writing, reviewing, or editing regulatory briefing books is preferred., • Experience writing, reviewing, or editing orphan drug designation requests and related regulatory submissions is highly preferred. 2) Clinical Studies • Strong grasp of the drug development lifecycle (from discovery through market), along with biostatistical and clinical research principles, study conduct, data collection, database management, data integration, and dataset generation., • Moderate to strong understanding of scientific principles central to nonclinical development., • Moderate to strong practical knowledge of: o documentation needed to conduct clinical studies o protocol design (including objectives, efficacy and safety endpoints, and processes for capturing and reporting AEs and SAEs) o reporting of study results o reporting of integrated results • Hands-on experience with documentation across every phase of drug development. 3) Regulatory • Moderate to strong familiarity with the regulatory requirements and guidance governing standalone regulatory documents (eg. protocols, investigator brochures, and clinical study reports)., • Previous exposure to standard eCTD IND/NDA processes, including: o eCTD Modules 2, 3, 4, and 5 for INDs/NDAs o Integrated Summary of Safety (ISS) and Integrated Summary of Efficacy (ISE) Education • Bachelor’s of higher degree required; Scientific focus is a plus

Job DescriptionDescription: Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to Work For, headquartered in Dallas, Texas. For over a century, we have partnered with universities and nonprofit organizations to deepen alumni engagement and strengthen the relationships that fuel philanthropy. At PCI and our StoryCause fundraising division, we help institutions capture alumni and donor stories at scale, turning meaningful conversations into insights that inspire giving. By combining human connection with data-driven insight, we help advancement teams build stronger donor relationships and ultimately inspire greater generosity for the missions they serve. Our work sits at the intersection of storytelling, relationships, and philanthropy. Every conversation we facilitate helps institutions better understand the people who care about their mission, unlocking deeper engagement, stronger communities, and generating long-term financial impact for the institutions we serve. Through PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. We don’t just strengthen connections — we capture, curate, and preserve the world’s stories. Inside Sales Associates Job Description We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance! What you bring: • A love for sales and a positive, challenge-driven mindset., • Resilience, dedication to excellence, and a results-oriented approach., • Exceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners., • Goal-oriented, coachable, and motivated to deliver an outstanding experience on every call., • Strong keyboarding, spelling, and attention to detail., • Your authentic self and personality — we’re hiring you for YOU! How we differ from other Contact Centers: Our Culture! At PCI, we don’t just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant’s Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that’s purpose-driven, as it is fun, we want to meet you! Inside Sales Responsibilities: Inbound and Outbound Calls: • Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count. Connect, listen, and leave a lasting impression. Client Engagement: • Make every call count. Connect, listen, and leave a lasting impression. Handle every interaction with clients with professionalism and care, to ensure every client is referenceable and that we consistently represent our Partners to the best of our ability. Sales Processes: • Follow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures., • Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection., • Close with confidence — tackle objections, deliver strong rebuttals, and ensure every client walks away impressed. Coaching and Training: • Participate in ongoing coaching and training to stay updated on product knowledge, campaigns, and sales techniques, and share best practices. Independent Sales Activities: • Work autonomously from your home office to handle inbound leads and make outbound calls to prospective clients. Self-directed coaching is required. Feedback Loop: • Actively seek feedback from your leaders, sales team, and peers to continuously improve the quality of service and address growth areas. Accountability and Attendance: • Maintain excellent attendance and punctuality to ensure consistent coverage to care for our clients by keeping your commitment to your schedule, breaks, lunches, and meetings to optimize team collaboration and workflow.Requirements: Requirements for Inside Sales Associates • This position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA., • Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred)., • Minimum High School Degree or Equivalent., • Must complete a background check within 48 hours of receiving an offer., • Must complete a reference check (3 professional references needed)., • Must have a quiet workspace: Free of disruptions for professional call handling., • Experience preferred in making high-volume sales calls., • Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred. Technical Requirements: • Must have hard-wired Internet Connection: We are unable to work off Wi-Fi., • Must have a Download speed above 10/Upload Speed above 5., • Must have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally., • Desktop Equipment provided: You must work off our equipment. Physical Requirements: Must be able to sit for long periods of time. Inside Sales Associates Pay Rate and Schedule: • Rate of pay: $16 per hour + uncapped commission., • Average Associates earn $40K to $45K per year!, • Top Performers earn $45K plus per year!, • Must be able to work any 8-hour shift between 8 am CST and 8 pm CST., • Scheduled one-hour lunch and two 15-minute breaks daily., • Monday - Friday, offering full-time shifts only., • One to two Saturdays per quarter (about one to two Saturdays every three months). Benefits for Inside Sales Associates - Telemedicine, Medical Insurance, Health Spending Account (HSA), Medical, Dental, Vision, and Life Insurance, Wellness Program, 401K with company match, PTO (vacation, sick, personal, holidays, half-holidays), Bereavement leave, Tuition Reimbursement, and more! Additional Company Awards Texas Great Place to Work: (2 consecutive years) Best Companies to Work for in Texas (6 consecutive years) Top 100 Places to Work: Dallas Morning News (7 consecutive years) Dallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years) Top 100 Places to Work: San Antonio Express-News (2 consecutive years) San Antonio Business Journal: Best Places to Work (3 consecutive years) Virginia Top 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years) Virginia Business: Best Places to Work (3 consecutive years) Arkansas Arkansas Business: Best Places to Work (2 consecutive years) National Intl. Customer Management Institute (ICMI) - 2021 Top Workplaces 2021, 2022 - received 7 Culture Excellence Awards Inc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com Learn more about PCI http://notthebigcompany.com/ PCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check. #ZR *We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas*

Job Description Financial Counselor (Remote) Employment Type: Full-Time, Benefits Eligible Schedule: Evening Shift (Eastern Time) with Biweekly Saturday Rotation Pay Range: $20.35–$22.00 per hour (based on location and eligibility for bilingual incentives, Spanish fluency) Location: Remote (U.S.-based) How Do I Know If I Should Apply? Searching for a career can feel overwhelming — we’re here to be transparent and supportive. If the qualifications, schedule, and expectations outlined below align with your experience, interests, and career goals, we encourage you to apply. We look forward to connecting with you. Our Commitment to Inclusion GreenPath Financial Wellness believes strong organizations are built on diverse perspectives and lived experiences. We are committed to maintaining an inclusive, respectful workplace where employees feel supported and empowered to bring their authentic selves to work. We encourage applicants from all backgrounds, including people of color, LGBTQIA+ individuals, veterans, people with disabilities, adults of all ages, and individuals from a wide range of socioeconomic backgrounds. Diverse viewpoints strengthen our organization and the communities we serve. About the Role As a Financial Counselor, you will provide compassionate, non-judgmental financial counseling to clients nationwide through phone-based services. This fully remote position is ideal for individuals who are passionate about personal finance, committed to helping others navigate financial challenges, and motivated by continuous learning and professional development. This Role May Be a Good Fit If You Are Interested In: • Working remotely from a home office, • Obtaining HUD and National Foundation for Credit Counseling (NFCC) certifications, • Learn about The HUD Exam, • Providing customer service via phone, chat, and email, • Personal finance and financial education, • Continuous learning and skill development, • Working scheduled shifts consistently and punctually Position Requirements • Compensation: $20.35–$23.00 per hour, based on location and eligibility for bilingual incentives, • Ability to work remotely from a designated home workspace, • Full-time availability: 40 hours per week, 8-hour shifts, • Willingness to obtain HUD and NFCC certifications during training, • Certifications are not required to apply but must be obtained to continue in the role, • Ability to type at least 40 words per minute with 80% accuracy, • Strong communication, organizational, and customer service skills, • Ability to maintain confidentiality and professionalism, • Fluency in both Spanish and English preferred, but not required Work Schedule (Eastern Time) • Monday–Thursday: 1:00 PM – 10:00 PM, • Friday: 11:00 AM – 8:00 PM, • Saturday: Biweekly rotational shift required All working hours are based on Eastern Time. Candidates must be able to work this schedule regardless of their local time zone. Training & Onboarding • Start Date: October 26th, • Initial Training Period: Approximately 4 weeks, • Monday–Friday, • Typically scheduled between 10:00 AM–7:00 PM ET or 11:00 AM–8:00 PM ET, • Training continues throughout the first year through structured modules to support skill development and certification requirements Remote Work From Home Requirements Internet & Equipment • Hard-wired internet connection (ethernet required), • Minimum internet speeds:, • 200 Mbps for single-person households, • 400 Mbps for households with two or more individuals Workspace & Security • Dedicated, private workspace with a door that closes, • Security camera as part of the workstation setup Caregiving Considerations • This role requires focused, uninterrupted work during scheduled hours, • Employees must have alternative caregiving arrangements during working hours, as job duties cannot be performed while serving as a primary caregiver About GreenPath Financial Wellness GreenPath Financial Wellness is a trusted national nonprofit with more than 60 years of experience helping individuals and families navigate financial challenges such as overwhelming debt, foreclosure, bankruptcy, and credit concerns. Our mission is to empower people to lead financially healthy lives. How You’ll Make an Impact • Provide empathetic, non-judgmental financial counseling to clients nationwide, • Support clients facing challenges such as credit card debt, mortgage delinquency, and collections, • In 2025 alone, GreenPath delivered more than 121,707 financial counseling services, • Offer education, guidance, and personalized action plans that help bring clarity and relief to individuals and families Key Responsibilities • Deliver phone-based financial counseling services, • Respond to inbound calls, client emails, and conduct outbound service-related calls, • Gather, review, and analyze client financial information, including credit reports, • Develop and present individualized action plans and educational resources, • Discuss program options and applicable fees when appropriate, • Provide housing-related counseling services, including:, • Pre-purchase counseling, • Foreclosure prevention, • Rental counseling, • Post-loan modification coaching, • Reverse mortgage counseling, • Maintain accurate records and strict confidentiality of client information, • Complete required training and maintain applicable certifications, • Collaborate with colleagues to support service quality and organizational goals, • Perform additional duties as assigned Benefits & Perks • Medical, Dental, and Vision insurance options, • Paid company holidays and accrued paid time off (PTO), • Additional Preventative Care Time Off, • 403(b) retirement plan with a 5% employer contribution after one year of employment, • Eligibility for the Public Service Loan Forgiveness (PSLF) program, • Paid parental benefits, • Up to $2,500 per year in tuition reimbursement, • Access to internal learning and development programs, • 50% tuition discount through Cleary College GreenPath Financial Wellness reserves the right to change this description at any time. GreenPath Financial Wellness practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, sexual orientation, protected disability, marital status, familial status, veteran status, height, weight or citizenship. Work Schedule: Monday–Thursday: 1:00 PM – 10:00 PM Friday: 11:00 AM – 8:00 PM Saturday: Biweekly rotational shift required 40 Hours Per Week