Leasing Agent-Ashland
10 days ago
Ashland
Job DescriptionSalary: $18.00-$20.00/hour Ideal Candidates Must Possess: • Strong interpersonal and communication skills: verbal, listening, and written, • Basic typing and clerical skills, • Ability to multi-task, • Projection of a professional image by following dress code and appearance standards as set forth by the community., • Reliable, • Excellent telephone, • A positive, upbeat, • Sales experience, • Strong organizational skills, both electronically, • Must be goal oriented, • Strong multi-tasking capabilities, flexibility, and adaptability Core Values: • In order to achieve success, the Leasing Agent must embrace certain core principles and values which include:, • Honesty, • Integrity, • Competence, • Tenacity & Enthusiasm, • Creativity, • Professionalism, • Drive, • Safety Consciousness Basic Responsibilities: • Greet residents, future residents, and internal team members in a professional and consistently positive manner., • Keep a high level of service in mind with every task while resolving conflict to benefit all concerned parties., • Tour apartment homes and community grounds including models, amenities, and vacant units, • Prepare lease documents and related paperwork, • Facilitate the move in/move out, • Basic bookkeeping and clerical, • Respect the boundaries of confidentiality, fair housing, laws and regulations, • Execute on site marketing and advertising, • Be accurate. Essential Job Duties: • Leasing and Marketing, • Handle telephone and on-site traffic, provide information about apartments and the community to prospective residents, schedule visits to the community, and show made-ready apartments., • Successfully close new sales, lease apartments, and determine if prospective residents meet community qualifications., • Maintain an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc., • Complete follow-up Thank You notes, call-backs, and e-mails with prospects after the initial community visit., • Monitor all vacancies and future vacancies in order to react proactively to future occupancy needs., • Understand and comply with Fair Housing laws and regulations, • Work with the community staff to make sure that the propertys appearance is acceptable and that apartments are ready to show to prospective residents., • Inspect vacant apartments on a regular basis to ensure that they are ready to show to prospective residents., • Assist with implementing resident retention and renewal programs, • Monitor community advertisements, the effectiveness of responses, and maintain the ad book., • Gather information about markets and communities, • Analyze concerns associated with apartments which are slow to lease, • Assist other staff members as needed, • Maintain open communication with other members of the community, • Represent the Company in a professional manner, • Effectively explain all lease and community policies to new and current residents, • Assist in the planning and implementation of, and attends, various community sponsored resident functions and activities. Administrative Duties: • Accurately and efficiently prepare and assist with all leasing paperwork (i.e. applications, lease agreements and addendum, and move-in packets)., • Conduct follow up activity as needed with new and current residents in order to establish and maintain positive resident relations., • Complete service requests and communicate requests to the maintenance staff on a timely basis, • Collect security deposits, rent and all other funds, • Ability to translate financial and legal real estate terminology into common language, • Attention to detail for managing all aspects of lease terms, including conflict resolution, move-in procedures and financial transactions Safety Responsibilities: • Learn and ensure compliance with all federal, state, local, and company safety rules, • Ensure that unsafe conditions are corrected in a timely manner Physical Demands of the Job: • Frequent hand motion with answering and dialing phones, computer, and 10-key, • Occasional carrying and lifting of 25 pounds, • Occasional immediate reaching to perform various office duties, • Minimal overhead reaching, • Frequent standing for short amounts of time, • Occasional walking to show apartments, inspecting the tour path and grounds, and opening models., • Frequent sitting for long periods of time at desk, • Use of other small office machines, • Minimal squatting or bending Job hours: • All Leasing Agents are required to work at least 1 Saturday per month Required Education and Skills: • Must possess a valid Wisconsin drivers license and personal vehicle with state minimum auto insurance, • Proficient in operation of Microsoft Office, Word, Excel, Publisher, and, • Ability to work a flexible schedule including some evenings and weekends