Service Manager
2 years ago
Grand Rapids
Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Dental insurance, • Free uniforms, • Health insurance, • Competitive Compensation, • Health Insurance, • Career Advancement, • Training and Development, • Comprehensive Benefits Package, • Employee Discounts, • Positive Work Environment, • Locally-Owned, • Cutting-Edge Tools and Equipment: Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation. Responsibilities • Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability, • Ensure repairs and maintenance tasks are completed in a timely manner, • Mentor employees on best practices for improving sales and customer service techniques, • Oversee day-to-day operations of the service department, • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance recordsQualifications, • High school diploma or GED required bachelors degree preferred, • Valid state-issued drivers license and clean driving record are required, • Successful completion of a pre-employment drug and background screening, • At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred, • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is requiredWhy Meineke?, • Meineke values personal and professional growth., • Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements., • Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie., • With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.