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Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking an experienced Call Center Client Account Manager I to manage complex business process outsourcing (BPO) accounts. In this role, you will oversee enterprise and public sector client relationships, ensuring exceptional service delivery and operational success. This is a senior-level position requiring proven experience in contact center account management. A background in both contact center operations and client services or account management is highly preferred. The ideal candidate is an effective communicator, confident presenter, and skilled relationship builder who demonstrates strong ownership, professionalism, and a results-driven work ethic. This is a full-time, office-based position with up to 20% travel required. As the primary point of contact for both the client and MCI's operations and shared services teams, you will manage day-to-day client relationships, drive strategic initiatives, oversee change management, ensure process compliance, and deliver outstanding service. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Develop a detailed understanding of client products and services, • Process design and implementation, • Client scorecards and business reviews, • Ongoing continuous improvement, • Issue identification and resolution, • Project management of new launches and initiatives, • Program efficiency and financial performance Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Training & development, • Wellness resources We are seeking a proactive and client-focused Account Manager to oversee the bookkeeping work and client experience for a portfolio of small business clients. The Account Manager will serve as the primary point of contact for assigned clients, ensuring their books are accurate, timely, and useful for strategic decision-making. This position requires someone who is a strong communicator, highly organized, and capable of bridging the gap between bookkeeping production and proactive client support. The ideal candidate will work closely with both the bookkeeping team and leadership to guide clients toward better financial clarity and support the company's growth into advisory-focused services. Key Responsibilities: • Client Relationship Management: Serve as the primary point of contact for assigned bookkeeping clients, building strong, professional relationships through timely communication, follow-through, and proactive support., • Client Communication: Respond to client questions, concerns, and requests in a clear, helpful manner, and communicate regarding missing information, document requests, transaction questions, and payroll needs., • Bookkeeping Oversight: Oversee the bookkeeping process for assigned accounts, monitoring for accuracy, completeness, and consistency according to company standards., • Work Review: Review financial work prepared by bookkeepers, including transaction categorization, reconciliations, financial reports, and month-end close tasks to ensure deadlines are met., • Team Leadership & Guidance: Provide guidance, feedback, and support to bookkeepers assigned to client accounts, helping them understand client-specific workflows and improve their judgment and efficiency., • Team Development: Support the development of bookkeepers, assist with training and workflow clarification, and encourage accountability and high-quality work within the team., • Advisory & Client Insight: Review client financial information to identify trends, concerns, and opportunities, helping clients better understand their financial reports and bookkeeping results., • Service Expansion: Communicate observations to leadership when a client may benefit from advisory services, tax planning, payroll support, cleanup work, or additional services., • Workflow Optimization: Follow and help refine established bookkeeping workflows, company procedures, and quality standards to eliminate bottlenecks and improve scalability., • System Utilization: Use company tools and systems effectively to track work, maintain visibility across accounts, and partner with leadership to improve internal service delivery. Qualifications: • Strong understanding of bookkeeping principles and basic accounting concepts., • Ability to review bookkeeping work for accuracy, completeness, and consistency., • Strong written and verbal communication skills for direct client and team interaction., • Excellent organizational and time management skills to manage multiple client accounts, deadlines, and priorities., • High attention to detail and a strong commitment to quality and problem-solving., • Ability to support, guide, and mentor team members with patience, clarity, and accountability., • Alignment with company standards, values, and client service expectations, with a willingness to adapt as services evolve. Education & Experience: • QBO Certification Level 1 and 2 required., • QBO Payroll Certification required., • Minimum of 2 years of QuickBooks Online (QBO) experience required., • Minimum of 2 years of management or team leadership experience required., • Prior experience managing bookkeeping clients or reviewing bookkeeping work is preferred., • Experience leading, training, or mentoring bookkeepers is highly desired., • Experience with QuickBooks Online Payroll, month-end close processes, reconciliations, and financial reports., • Comfort using technology, automation, and workflow management tools., • Interest in advisory services, financial insight, and helping small business owners better understand their numbers. Flexible work from home options available.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking an experienced Call Center Client Account Manager III to manage complex business process outsourcing (BPO) accounts. In this role, you will oversee enterprise and public sector client relationships, ensuring exceptional service delivery and operational success. This is a senior-level position requiring proven experience managing contact center client accounts. Experience in both contact center operations and client services or account management is highly preferred. The ideal candidate is an effective communicator and confident presenter who excels at building strong professional relationships. You should demonstrate a high level of ownership, strong problem-solving skills, and a results-driven work ethic. This is a full-time, office-based position with up to 20% travel required. As the primary point of contact between the client and MCI's operations and shared services teams, you will manage day-to-day client relationships, lead strategic planning initiatives, oversee change management, ensure process compliance, and drive high-quality service delivery. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Develop a detailed understanding of client products and services, • Process design and implementation, • Client scorecards and business reviews, • Ongoing continuous improvement, • Issue identification and resolution, • Project management of new launches and initiatives, • Program efficiency and financial performance Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Requires 10+ years of experience, • Must have the ability to learn customer service software applications, • Proficient in Microsoft Office Suite products, • Experience managing complex business process, • Effective communication skills, • Problem-solving and analytical ability, • Ability to multi-task in a fast-paced environment, • High school diploma or equivalent, • Minimum 18 years of age, • Lean Six Sigma, Six Sigma, and project management certification are a plus

Job Description:\n\nWE ARE THE NRO\n\nFor sixty years, the NRO has developed, acquired, launched and operated the satellites that are the foundation for America’s advantage and strength in space. Using a diversified architecture of spacecraft, NRO collects and delivers the best space-based intelligence, surveillance, and reconnaissance content on the planet.\n\nLearn more at NRO.gov.\n\nBasic Eligibility for A Position With The NRO\n\n You must be a U.S. Citizen\n You must be able to obtain and maintain a TS/SCI security clearance\n You will be subject to pre-employment and periodic drug testing\n You will be subject to pre-employment and periodic polygraph examinations\n\nWhere You Will Work \n\nThe NRO Office of Security is seeking an accomplished, action-oriented Officer to serve as a Security Specialist at Aerospace Data Facility - Southwest (ADF-SW) in Las Cruces, New Mexico. This position requires extensive experience in developing, evaluating, and maintaining a comprehensive security program. The ideal candidate will have a strong understanding of the U.S. Military framework, its strategic priorities as well as experience with: briefing senior leadership, Project Management, Risk-Analysis, and supervision of a contract workforce. This role offers a unique opportunity to lead people and a program that will make a significant impact to ADF-SW mission success and the broader NRO enterprise.\n\nThe selected Officer will serve as the Deputy Chief of Security (DC) supporting force protection initiatives, counterintelligence activities, defense critical infrastructure protection-plans, as well as efforts to counter espionage, terrorism, and insider threats at ADF-SW. The DC will engage with the Intelligence Community, Department of War, and regional Law Enforcement entities in support of ADF-SW mission. The DC plays a key role in acquisition/contract evaluations, site working groups, and sets program milestones. The DC will inform on organizational decisions involving personnel actions, policy, and make recommendations that could greatly influence site. Therefore, the DC will work closely with NRO Security leadership and collaborate with a broad base of ADF-SW Government and industry representatives to ensure stakeholders and equites are properly considered and protected. As a result, the DC will perform a full range of intelligence and security support functions such as threat assessments, personnel vetting, strategic facility support as well as ensure proper access, handling, storing of data, and construction projects meet NRO standards. This role will be called on to effectively integrate intelligence techniques for protecting technologies/programs, forecasting emerging threats and creating tailored mitigations to developing security issues. This position is aligned under the ADF-SW Chief Security (CS) and plays a critical role in assisting the CS in detecting, defeating and deterring threats to ADF-SW operations; therefore, the candidate will be required to exercise exceptional judgment and discretion in handling confidential personnel matters and highly sensitive government information. The NRO Cadre is collecting resumes for consideration against current and future opportunities for senior level (GG-13-14), supervisory security specialists, occupational series 0080. For more information on the Office of Personnel Management (OPM) occupational series, click here.\n\nYour resume may be considered for other positions which your skills and experience may be a good match. \nThis is a full-time position that is open from October 09, 2026 to October 27, 2026. Resumes must be submitted by 11:59 PM EST on October 27, 2026. \n\nWho May Apply\n\n This position is open to the public.\n Federal government employees MUST currently be at the grade level or higher as indicated in this announcement. This is NOT a promotion opportunity for current Federal government employees. If selected for the position, Federal government employees will transition laterally at their current grade level and step.\n Federal applicants who exceed the advertised grade may voluntarily request acceptance at the lower grade per IAW DoWI 1400.25 Volume 2006.\n The NRO is only accepting external applicants for this job announcement. Current NRO Cadre employees should apply internally.\n This position may not qualify for the appointment of a reemployed federal annuitant IAW DoWI 1400.25 Volume 300.\n\nWhat You Will Be Doing \n\n(U) This job description contains a high-level description of general duties and responsibilities associated with the OPM 0080 Security Administration Series. Duties involve the management, supervision, or performance of work in: developing, evaluating, maintaining, and/or operating systems, policies, devices, procedures, and methods used for safeguarding information, property, personnel, operations, and materials; and/or (2) developing and implementing policies and procedures for analyzing and evaluating the character, background, and history of employees, candidates for employment, and other persons having or proposed to be granted access to sensitive information, materials, or work sites. Security administration is a specialized and integral aspect of the organization's missions and programs. Such as (1) identifying the need for protection and security, (2) developing and maintaining the physical means which are used for protection and security, (3) developing, implementing, and maintaining procedural and technical methods to enhance physical protection, (4) assessing the reliability, loyalty, suitability, and trustworthiness of those persons who have access to sensitive information, resources, and material which could adversely affect the national security, the public welfare, or the efficiency of the Federal service.\n\n(U) Serves as a senior supervisory security specialist within NRO as a senior expert in security matters to include OPSEC, personnel security, industrial security, physical security, foreign disclosure and compartmented programs. Advises the Security Director, key staff members, program managers and contract officials in security matters. Serves as an authoritative source in applicable policies and provides direction on technical security programs in order to facilitate mission objectives. Participates in the formulation of directorate security objectives, policy and guidance affecting security activities and implements directives and procedures.\n\n(U) Periodic domestic travel is required. TDYs have historically been infrequent, less than one-week, and are planned months in advance.\n\nMajor Duties:\n\n(U) The Supervisory Security Specialist directly manages and oversees all security operations. This requires expertise in security policy implementation to support contract source selection, classification guidance, security resource management, facility security, Information Technology systems security, personnel security, and comprehensive program protection planning through the complete life cycle of organizational work efforts. As a senior level security specialist, the incumbent is responsible for conducting all security reviews of organizational issues and programs. \n\n(U) Designs and directs comprehensive security evaluations where boundaries are broad and complex. Ensures proper protection plans are created, updated, and followed. In addition, the incumbent will have oversight responsibilities including risk, threat, vulnerability assessments and analyses on all supported programs, industry sites, and personnel. Incumbent acts as senior security lead during facility security surveys of contractor facilities to determine their ability to work with sensitive information. Performs as a senior government security official during periodic security evaluations to ensure compliance with the National Industrial Security Program Operating Manual (NIPSOM), the NISPOM supplement, Intelligence Community Directives, and the NRO Security Manual.\n\n(U) Plans, develops, administers and implements multi-discipline security programs through policies and procedures to ensure compliance across the enterprise. Provides guidance and counsel to program managers on requests for access when security clearance information requires further review. Develops training plans and briefings for cleared personnel. Conducts investigations of suspected loss or compromises of information. Oversees the preparation of investigative reports for review and evaluation by supervisor. Advises managers on new developments and advances in security processes, methods, techniques, systems and devices. Establishes practices and metrics that reflect the security posture of the supported office. Conducts studies and analyses to identify program issues and develops and implements remedial actions.\n\n(U) Assesses and provides strategic direction for resolution of mission critical security problems, policies, and procedures. Works to define, integrate, and implement strategic direction for vital security programs with long-term impact. Develops, implements, manages, and monitors policies, instructions, procedures, control systems, and methods to prevent the compromise or loss of defense information or material. Researches trends and patterns to develop new methods, criteria or policies.\n\n(U) Ensures clearance levels for officials are commensurate with information handled; and assesses a facility's physical acceptability for possession of highly sensitive information. Provides orientation and advisory services as necessary to bring facilities up to established standards. Advises program managers on developing security agreements in support of contractor operations. Conducts periodic security reviews to examine procedures and security training of contractors to determine compliance with the requirements and terms of security agreements, and practices for safeguarding classified material. Prepares and reviews reports of security violations as necessary. Ensures adequate research and technology principles, strategies, and programs are employed to counter threats of security compromise.\n\nWhat You Need \n\n(U) Required Qualifications:\n\n Demonstrated, sustained, relevant experience providing excellent guidance across multiple security disciplines.\n Interpersonal Skills: Candidates shall have demonstrated effectiveness in establishing and maintaining working relationships, and the ability to get along with others with different personalities. This includes the ability to relate to people of diverse disciplines within the NRO and throughout the IC. Moreover, candidate must have demonstrated experience in effectively persuading, negotiating, and resolving conflicts among diverse groups with competing interests.\n Documented record of excellent performance using outstanding judgment, discretion, initiative, and creativity addressing security challenges for a customer operation, with the ability to provide risk managed mitigations to customer requirements.\n Excellent oral and written communication skills are essential. Impeccable interpersonal and customer service skills are essential, as well as the ability to provide concise and compelling briefings to audiences at all levels. The interview can be used to help evaluate oral communication skills, and the qualification statement and performance appraisals will be used as samples to assess written communication skills.\n Demonstrated ability to manage multiple projects with competing priorities. Must be well organized with a proven ability to come to closure on a wide variety of issues within established timelines.\n(U) Desired Qualifications:\n\n Knowledge of Personnel Security and ICD 704\n Working knowledge of ICD 503\n Previous COSR and/or COTR experience\n Demonstrated ability to lead and direct management of teams and resources with proven track record of achieving team goals and objectives\nQualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies/knowledge, skills, and abilities necessary to successfully perform and is typically in or directly related to the duties of the position as described above. Experience must be reflected in your resume.\n\nApplicants submitting a resume that exceeds the two-page limit per OPM Memorandum, “Merit Hiring Plan,” dated May 29, 2025, https://www.opm.gov/chcoc/latest-memos/merit-hiring-plan.pdf will not be eligible for consideration. For more information regarding resume writing, see “Guidance for Applicants on 2-Page Resume” and visit the Resume Help Center.\n\nOther Information\n\n Overtime Statement: MAY be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.\n Travel Statement: MAY be required to travel in military or commercial aircraft to perform temporary duty assignments.\n Financial Disclosure: MAY be required to file an OGE Form 450, Confidential Financial Disclosure Report, upon appointment and will be required to file annually.\n Defense Acquisition Workforce Improvement Act (DAWIA) coded positions: If selected for a DAWIA coded position, the incumbent must meet appropriate certification requirements IAW the Defense Acquisition Workforce Improvement Act (DAWIA) no later than 24 months after accepting this position. Individual shall maintain, at a minimum 80 continuous Learning Points every 24 months via the services acquisition management system. DAWIA requirements may be located at the Defense Acquisition University website.\n Geographic Mobility Agreement: MAY be subject to directed reassignment as required to address mission effectiveness, and/or career development.\n Information Assurance (IA): Must achieve the appropriate IA certification within six months of assignment.\n Emergency Essential: Certain positions MAY be deemed emergency essential and incumbents must be willing to meet all position requirements.\n\nLocation\n\nLas Cruces, NM 88011\nTelework is not available and you must be able to work at the specified location(s).\n\nSalary\n\n2026 salary range for the Las Cruces, NM area:\n\nGG-13: $106,437 - $138,370 \n\nGG-14: $125,776 - $163,514\n\n**This position is a senior level DCIPS position. The NRO is accepting applications from U.S. Citizens and current federal government employees for this position. To qualify for the position, federal government employees MUST currently be at the GG – 13 or GG -14 grade level and may ONLY apply for a lateral reassignment at their current grade level and step. Federal applicants who exceed the advertised grade may voluntarily request acceptance at the lower grade per IAW DoWI 1400.25 Volume 2006.\n\nHiring Incentives\n\nThe NRO may offer hiring incentives and other entitlements at management’s discretion.\n\nTrial Period\n\nAll new DCIPS employees will be required to serve a 2-year trial period.\n\nVeterans’ Preference\n\nDoW Components with DCIPS positions apply Veterans’ Preference to preference eligible candidates

Job Description URGENTLY HIRING ARMED SECURITY READY TO START!!! PART-TIME AVAILABLE REQUIREMENTS: MUST HAVE NEW MEXICO LEVEL 3 COMMISSIONED GUARD CARD Title Armed Security Officer Pay $20 Hourly LOCATION: 230 South Alameda Boulevard, 88005 (Along with other locations); Deming Branch 108 W Maple St, Deming, NM 88030 Company Vehicle Provided for SITES For serious inquiries call or text 915-996-8535 or 915-335-0582, Mon-Fri 9am- 5pm Responsibilities • Provide armed security and patrol services within the designated area., • Monitor premises to prevent theft, violence, or infractions of rules., • Manage access control for employees, visitors, and outside contractors., • Respond quickly and effectively to emergencies and incidents within the premises., • Produce detailed reports on incidents, suspicious activities, and security breaches., • Maintain a high visibility presence and prevent all illegal or inappropriate actions. Eligibility • Valid armed security officer license or certification., • Proven experience as a security officer or similar role preferred., • Familiarity with security equipment and techniques., • Excellent knowledge of public safety and security procedures/protocols., • High school diploma or equivalent; further education in security administration or similar field is a plus., • Must pass a background check, drug test, and have a clean criminal record., • Physical health and fitness to perform the duties of an armed security officer. Benefits: • Tuition reimbursement, • Paid training, • Flexible Schedule Soft Skills: • Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?, • Strategic Planning: Effective engagement, communication, planning and execution of daily security responsibilities while meeting established deadlines. Can you accurately execute security checks based on the needs of the post requirements?, • Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you perform your duties to meet expectations and company benchmarks?, • Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?, • Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets? Responsibilities: • Will conduct and deliver various dedicated services that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders., • Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders., • The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations, • Interacting with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind., • Consistently communicates with the Advanced Dedicated Officer or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns., • Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc., • Consistently deescalate issues through communication in a professional and prompt manner., • Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality., • Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency. Salary : $20.00 Per Hour

Job DescriptionDirector of Intensive Care Unit (ICU) Senior Leadership Role | Acute Care Hospital Location: Southern New Mexico (in-person role) Position Overview The Director of ICU provides strategic, operational, and clinical leadership for the Intensive Care Unit within an acute care hospital environment. This role is accountable for ensuring the delivery of high-quality, patient-centered critical care services while driving clinical excellence, staff engagement, regulatory compliance, and fiscal responsibility. The Director partners closely with executive leadership, physicians, and interdisciplinary teams to advance quality initiatives and optimize unit performance. Key Responsibilities Lead and oversee all clinical, operational, and administrative functions of the ICU Recruit, develop, mentor, and retain a high-performing critical care nursing team Establish and enforce evidence-based policies, procedures, and clinical standards Drive quality, safety, and performance improvement initiatives across the ICU Ensure ongoing readiness for accreditation, regulatory compliance, and audits Manage departmental budget, staffing models, and productivity targets Foster strong collaboration with physicians and interdisciplinary partners Support change management and implementation of new processes and initiatives Required Qualifications Current (or eligible) New Mexico Registered Nurse (RN) license required Bachelor’s degree in Nursing required Seven (7) years of progressive healthcare experience, including at least three (3) years in a formal leadership role Demonstrated experience in ICU or critical care environments Proven success leading teams focused on quality, outcomes, and performance improvement Strong interpersonal, communication, and leadership skills Preferred Qualifications Master’s degree (MSN, Healthcare Administration, or MBA) Experience in a for-profit acute care hospital setting Experience building collaborative relationships with medical staff and providers Certifications BLS and ACLS required Employment Details Full-time, exempt leadership position Competitive base salary dependent on experience Relocation assistance available (partial) Why This Region Southern New Mexico offers a high quality of life with wide-open spaces, abundant sunshine, and access to outdoor recreation year-round. The region is known for its affordability, strong sense of community, rich cultural heritage, and proximity to larger metro amenities—making it an appealing destination for healthcare leaders seeking both professional impact and lifestyle balance.

Job Description Physicians' Practice Enhancement, LLC (PPE) in conjunction with Pathlink, LLC a distinguished organization that combines the resources and expertise of a national group with strong academic affiliations and a flexible, client-centered approach. Our focus is on delivering comprehensive hospital-based physician services, fostering true partnerships with our hospital partners to support sustainable healthcare programs and operational excellence. We are seeking an accomplished Pathologist specializing in surgical pathology to serve as Medical Director for MMC hospital in the Las Cruces area of New Mexico. This leadership role requires a highly skilled professional with extensive experience in pathology, hospital settings, and clinical management. The successful candidate will oversee surgical pathology services, ensure compliance with regulatory standards, and lead multidisciplinary teams to uphold the highest quality of patient care. This position offers an opportunity to influence clinical development initiatives and advance pathology practices within a dynamic healthcare environment. Start date for this position is 10/01/2026 • Provide expert oversight of surgical pathology operations, ensuring accurate diagnosis and timely reporting aligned with clinical needs., • Lead the development and implementation of pathology protocols in accordance with FDA regulations, NCQA standards, and HIPAA guidelines., • Supervise pathology staff, including pathologists, laboratory technicians, and support personnel, fostering a culture of excellence and continuous improvement., • Collaborate with hospital leadership on strategic planning, quality assurance programs, and clinical research initiatives to enhance patient outcomes., • Ensure compliance with healthcare management policies, including utilization management, medical records documentation, and Meditek EMR system., • Oversee budgeting processes for pathology services while maintaining high standards of medical management and resource allocation., • Stay current with advancements in physiology, anatomy knowledge, clinical development, and medical terminology to inform best practices in surgical pathology., • Experience in hospital-based pathology services with a focus on surgical pathology., • Proven leadership skills in supervising multidisciplinary teams within healthcare settings., • Strong knowledge of managed care systems, EMR/EHR systems, and healthcare management principles., • Familiarity with FDA regulations, NCQA standards, HIPAA compliance, and utilization management protocols., • Demonstrated project management capabilities in clinical research or service improvement initiatives., • Excellent understanding of physiology and anatomy to support accurate diagnoses and clinical development efforts., • Effective communication skills for liaising with hospital administrators, clinicians, regulatory bodies, and research teams., • 25 cases per day, • Monday - Friday 8 hr days, • Join us as we lead innovative surgical pathology services that elevate patient care standards through expert leadership and collaborative excellence! Monday - Friday 8 hr shifts 40 hrs

Job Description Spectra Las Cruces is seeking a visionary and results-driven Director of Engineering to lead multidisciplinary teams in the development of ruggedized display, computing, and networking systems for defense and aerospace applications. This role is responsible for driving engineering strategy, overseeing product development, and ensuring technical excellence across hardware, software, systems, and mechanical engineering disciplines. The ideal candidate brings a strong background in product development, leadership in high-reliability environments, and a passion for innovation and execution. Scope of Responsibility Core Objectives Lead the engineering organization in delivering innovative, compliant, and high-performance products. Align engineering execution with business strategy, customer needs, and program objectives. Key Responsibilities Oversee all engineering functions including Hardware, Software, Mechanical, Systems, and Test Engineering. Drive the development and execution of product roadmaps in collaboration with Product Management and Business Development. Ensure engineering processes meet quality, compliance, and documentation standards (e.g., AS9100, MIL-STD, DO-160). Lead technical reviews, risk assessments, and design validation activities across programs. Mentor and develop engineering leaders and staff, fostering a culture of accountability, innovation, and continuous improvement. Collaborate with Operations, Quality, and Program Management to ensure manufacturability, cost control, and schedule adherence. Support proposal development, customer briefings, and technical strategy sessions. Manage departmental budgets, staffing plans, and resource allocation. Essential Skills Strong technical foundation in embedded systems, rugged electronics, or mission computing platforms. Proven leadership in managing cross-functional engineering teams and complex product development cycles. Deep understanding of engineering lifecycle management, configuration control, and compliance frameworks. Excellent communication, organizational, and decision-making skills. Proficiency with engineering tools and platforms (e.g., Altium, SolidWorks, Jira, Git, MATLAB). Experience and Education Bachelor’s degree in Electrical, Mechanical, or Systems Engineering required; Master’s degree preferred. 10+ years of engineering experience, including 5+ years in a senior leadership role. Experience in aerospace, defense, or rugged electronics industries is highly desirable. Personal Traits and Characteristics: Strategic and technically grounded: Balances long-term vision with hands-on leadership. Collaborative and communicative: Builds strong relationships across departments and with customers. Disciplined and detail-oriented: Maintains high standards for quality, compliance, and execution. Mentorship-focused: Invests in team development and fosters a high-performance culture. Mission-driven: Committed to delivering reliable, secure solutions that support critical operations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, see, and hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Occasional travel (up to 15%) to customer sites, test facilities, or other Spectra locations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Office environment with temperature control, may be exposed to chemicals related to the manufacturing process. The noise level in the work environment is usually moderate. Spectra provides Equal Employment Opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. Powered by JazzHR EQLLRivBbc

Job DescriptionPosition Overview Tap Healthcare Solutions is seeking an accomplished and visionary Senior Director, Physician Services to join a respected healthcare organization in Las Cruces, New Mexico. This executive leadership role is responsible for overseeing physician practice operations, driving strategic initiatives, and fostering operational excellence across multiple clinical practices. The ideal candidate will play a key role in optimizing performance, supporting providers, and ensuring exceptional patient experiences while aligning physician services with the organization's long-term goals. This is an outstanding opportunity for an experienced healthcare leader to influence the future of physician practice management while working alongside executive leadership and clinical teams. Offering a competitive salary of $130,000 – $170,000 annually, this position is ideal for professionals who are passionate about improving healthcare delivery through strong leadership, operational strategy, and collaborative management. Required Qualifications • Bachelor's degree and graduation from an accredited program in Healthcare Management, Business Administration, or a related field., • Minimum of ten (10) years of experience managing physician practices within a healthcare environment., • Proven leadership experience overseeing multiple physician practices, clinics, or ambulatory care operations., • Strong knowledge of healthcare operations, regulatory compliance, and physician practice management., • Excellent leadership, organizational, financial, and strategic planning skills., • Ability to reside in the Las Cruces, New Mexico area or relocate within 45 days., • Ability to relocate and begin employment within 30 days., • Ability to travel occasionally within the service area to outreach locations (generally less than 50 miles).Preferred Qualifications, • Master's degree in Healthcare Administration (MHA), Business Administration (MBA), or a related discipline., • Experience leading multi-site physician practice operations., • Demonstrated success implementing operational improvements and physician engagement initiatives., • Strong understanding of healthcare financial management, budgeting, and performance metrics., • Experience leading organizational change and driving continuous process improvement.Ideal Candidate The ideal candidate is a strategic, results-oriented healthcare executive with a proven ability to lead physician practice operations while fostering collaboration across multidisciplinary teams. They possess exceptional leadership and communication skills, thrive in a fast-paced healthcare environment, and are committed to improving operational efficiency, provider satisfaction, and patient outcomes. Successful candidates are innovative problem-solvers who excel at building relationships and leading organizations through growth and change. Why Join Through Tap Healthcare Solutions? Tap Healthcare Solutions partners with premier healthcare organizations across the nation to connect experienced healthcare leaders with exceptional career opportunities. We are committed to helping professionals find leadership roles where they can make a lasting impact, advance their careers, and contribute to the success of high-performing healthcare organizations. This Senior Director, Physician Services position offers the opportunity to shape the future of physician practice operations, collaborate with executive leadership, and drive meaningful improvements across a growing healthcare system. If you're an experienced healthcare leader ready to make a strategic impact, we'd love to help you take the next step in your career.

Job DescriptionDescription: Position Classification Title: Campaign Manager FLSA Status: Full-Time | Exempt Reports To: VP of Philanthropy & Alumni Relations About Us: Established in 1959, the Foundation is a privately governed nonprofit corporation whose mission is to support New Mexico State University. The Foundation consistently strives for trust, accountability and excellence in its constituent relationships by promoting the values of fiduciary duties, leadership, teamwork, and the highest standard of ethics among its employees and volunteers. The Foundation is committed to upholding and preserving public and private trust while at the same time protecting the privacy of donors and employees, and the confidentiality of its competitive strategies. We Believe In: Integrity Do the right thing - always Accountability Be responsible for your actions, decisions and outcomes Teamwork Work collaboratively with trust, respect, and shared responsibility, to achieve a common goal. Growth The ongoing process of evolving, improving, and reaching new potential – individually, as a team, and as an organization Grit The relentless drive to overcome obstacles, stay focused, and pursue long-term goals. Job Summary: The NMSU Foundation is seeking a highly organized, strategic, and collaborative professional to serve as Campaign Manager for its upcoming $250 million comprehensive campaign. This landmark seven-year initiative will advance NMSU’s mission to transform lives through education, research, and community engagement. The Campaign Manager will play a critical role in ensuring the campaign’s success by leading day-to-day campaign operations, driving implementation of campaign strategy, and maintaining momentum across all phases. Reporting to the Vice President of Philanthropy and Alumni Relations, this position will coordinate efforts across advancement, university leadership, campus partners, and volunteers to achieve ambitious fundraising and engagement goals. This is a seven-year term position aligned with the life of the campaign, offering a unique opportunity to shape and execute one of the most significant initiatives in NMSU’s history. Essential Functions: Campaign Strategy & Execution • Partner with the Vice President of Philanthropy and Alumni Relations to implement the comprehensive campaign plan, including goals, priorities, and timelines, • Coordinate all phases of the campaign (silent, public launch, broad engagement, and closeout) to ensure progress toward the $250 million goal, • Maintain a master campaign work plan and ensure alignment with university-wide priorities, • Monitor campaign benchmarks and adjust strategies to maintain momentum Project Management & Operations • Serve as the central project manager for campaign activity across advancement teams, campus stakeholders, and volunteers, • Develop and maintain timelines, task tracking systems, and accountability structures while coordinating cross-functional workflows to support major gift fundraising, donor engagement, and campaign initiatives, • Ensure consistency and efficiency in campaign execution Volunteer & Leadership Engagement • Support advancement leadership, campaign committee, and volunteer leaders, including coordinating meetings, materials, follow-up, and strategic briefings, • Design and coordinate campaign training programs, toolkits, and best practices to equip staff, university partners, and volunteers with the knowledge and skills needed to achieve campaign goals, • Assist in building a high-performing volunteer structure to expand campaign reach Data & Reporting • Develop and maintain campaign dashboards and reporting systems in collaboration with the data team, • Prepare regular progress reports for senior leadership, campaign leadership, and stakeholders and ensure transparency and accountability in campaign progress Communications & Campaign Messaging • Collaborate with communications and marketing teams to support campaign branding and storytelling, and consistent messaging aligned with NMSU’s mission and campaign priorities, • Assist in development of campaign materials, presentations, proposals, and donor communications Events & Milestones • Support planning and execution of campaign-related events, including launches, cultivation events, and milestone celebrations, ensuring events strategically advance donor engagement and campaign visibilityRequirements: Minimum Required Education, Knowledge, & Experience: • Bachelor’s degree required, • Minimum of 5 years of experience in fundraising, advancement, or campaign management, • Demonstrated experience supporting capital or comprehensive campaigns strongly preferred, • Experience in higher education or complex nonprofit environments is highly desirable Skills & Core Competencies • Exceptional project management and organizational skills with strong attention to detail, • Ability to manage multiple priorities and deadlines in a dynamic, fast-paced environment, • Strong analytical skills and experience with data-driven decision-making, • Excellent written and verbal communication abilities, • Proficiency with fundraising CRMs and reporting tools, • Ability to build strong relationships with internal and external stakeholders, • High level of discretion in managing confidential donor information Key Attributes • Strategic thinker who can translate vision into execution, • Proactive, solutions-oriented, and highly accountable, • Collaborative team player with strong interpersonal skills, • Adaptable and resilient in a multi-year campaign environment, • Deep commitment to NMSU’s mission and impact The NMSU Foundation is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law. Applicants requiring reasonable accommodation during the application or interview process should contact Human Resources for assistance.

Job DescriptionPosition Overview Tap Healthcare Solutions is seeking an experienced and strategic Finance Director to join a respected healthcare organization in Las Cruces, New Mexico. This senior leadership position is ideal for a finance professional who is passionate about driving financial performance, supporting organizational growth, and ensuring operational excellence within a healthcare environment. As the Finance Director, you will oversee financial operations, provide strategic guidance to leadership, and help maintain compliance with healthcare regulations and organizational policies. Offering a competitive salary of $115,000 – $125,000 annually, this is an outstanding opportunity to make a meaningful impact while advancing your leadership career within a collaborative healthcare setting. Required Qualifications • Bachelor's degree in Finance, Accounting, Business Administration, or a related field, or equivalent applicable work experience., • Understanding of healthcare regulatory requirements and compliance standards, including HIPAA., • Demonstrated leadership experience managing teams or departmental operations., • Strong analytical, organizational, and problem-solving skills., • Excellent communication and interpersonal abilities with the capacity to collaborate across multiple departments., • Ability to manage multiple priorities while maintaining accuracy and confidentiality.Preferred Qualifications, • Experience applying organizational policies and procedures within a healthcare setting., • Knowledge of Business Office Standards and Recommended Practices., • Previous experience managing finance or business office staff., • Healthcare finance or hospital financial management experience preferred., • Proven ability to support strategic planning, budgeting, and operational improvement initiatives.Ideal Candidate The ideal candidate is a collaborative and results-driven finance leader with exceptional analytical skills and a strong understanding of healthcare operations. They thrive in fast-paced environments, enjoy mentoring and developing teams, and are committed to maintaining financial integrity while supporting organizational goals. A proactive mindset, sound decision-making abilities, and a dedication to continuous improvement will contribute to success in this leadership role. Why Join Through Tap Healthcare Solutions? Tap Healthcare Solutions partners with leading healthcare organizations nationwide to connect experienced professionals with rewarding career opportunities. We are committed to matching talented leaders with organizations where they can make a lasting impact and continue growing professionally. This Finance Director opportunity offers the chance to influence financial strategy, collaborate with executive leadership, and contribute to the success of a respected healthcare organization. If you're ready to take the next step in your leadership career while making a meaningful difference, we'd love to connect with you.

Job DescriptionDescription: Job Type: Full-time (40 hours/week, flexible schedule; occasional weekend work required) Salary: $20.00 + per hour (depending on experience) + Benefits Location: Based in Las Cruces, NM, with occasional travel to surrounding areas (e.g., Alamogordo, Silver City, Roswell) Overview: The Southern New Mexico Donation Center Supervisor is a dynamic, hands-on leadership role based in Las Cruces, NM, responsible for overseeing donation operations across the region. This includes supervising staff, managing logistics, fostering nonprofit partnerships, and supporting strategic growth. The ideal candidate is a self-motivated, solutions-driven professional with strong organizational and interpersonal skills who is prepared to grow into a management role. Travel to nearby communities like Alamogordo, Silver City, and Roswell will occasionally be required. Key Responsibilities: • Supervise daily operations, staff, and scheduling for the Southern NM Donation Center., • Cross-train as a donation driver and be prepared to operate or assist on the box truck approximately 2 days a week & during staff absences or high-demand periods., • Dispatch and manage the route of one box truck, including maintenance coordination., • Serve as a backup driver when needed, including donation pick-ups in surrounding communities., • Manage administrative duties such as supply purchasing, recordkeeping, reporting, and scheduling., • Monitor operational performance, control expenses, and meet donation and efficiency goals., • Build and maintain relationships with local nonprofit organizations to expand donation sources., • Identify, propose, and oversee the placement of donation bins in new locations across the region., • Support and monitor operational metrics to ensure goals are met while staying within budget., • Lead by example, enforce safety protocols, and maintain compliance with all organizational policies. Benefits: • Competitive pay with room for advancement, • 401(k) with company match, • Medical, dental, and vision insurance, • Paid time off, including vacation and holidays, • Paid training and leadership development, • Quarterly Performance bonuses and performance-based raisesRequirements: Qualifications: • High school diploma required; college degree or related experience preferred., • 2+ years of supervisory experience in logistics, transportation or sales., • Strong organizational and communication skills., • Comfortable with Microsoft Office (Word, Excel, Outlook); tech-savvy and detail-oriented., • Independent problem-solver with a track record of initiative and reliability., • Strong written and verbal communication skills., • Experience managing a budget and tracking performance goals., • Valid NM driver’s license required (no CDL necessary). Must be willing to be trained to drive a medium duty box truck., • Ability to lift 25–35 pounds regularly and up to 75 pounds occasionally with assistance., • Willingness to travel to locations like Alamogordo, Silver City, and Roswell as needed., • Must pass a criminal background check and DOT drug screening/physical., • Flexible availability, including occasional weekends. Pre-Employment Requirements: • Criminal background check, • DOT drug screen and physical examination

Job Description About the Company: OPCO Skilled Management is responsible for the business administration of multi-skilled and long-term-care nursing facilities. Servicing the long-term care industry has taught us that residents don't live where we work, we work where they live. Therefore, we accept that it is our obligation to run a smooth operation at every level of the organization to ensure residents are satisfied in their homes. If you agree then we are looking for you! We want to work with a strong candidate who understands and can foster an environment and culture that enables the nursing facilities in the portfolio to fulfill their mission, meet and exceed their financial goals; to manage a workforce that is engaged, motivated, and accountable. Most importantly, to embrace the responsibility of departmental operations, measurement, assessment, and continuous improvement of the department's performance. Job Description We are looking for a candidate with exceptional interpersonal skills for the position of Human Resources Manager to service multiple facilities across the state of New Mexico. Under the supervision of the VP of Human Resources, you will be responsible for leading and directing routine functions of the department including employee relations including complaints/investigations; performance management including discipline and terminations, strategic retention planning including collecting and analyzing employee data to drive company initiatives; training and development of leadership at all levels of the organization. Travel is required. Duties and Responsibilities • Ability to travel to multiple facilities across the state of New Mexico to conduct investigations, performance management, training and development, and employee surveys., • Provide expert support and guidance to Payroll/HR Coordinators and Managers when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as investigating allegations and terminations., • Bridge management and employee relations by addressing demands, grievances, or other issues., • Support current and future business needs through the development, engagement, motivation, and preservation of human capital., • Create and maintain records including case files., • Analyzes trends to create strategic plans for workforce retention and engagement., • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law., • Performs other duties as assigned. Required Skills/Abilities • Excellent verbal and written communication skills., • Excellent interpersonal, negotiation, and conflict-resolution skills., • Excellent organizational skills and attention to detail., • Strong critical thinking, analytical, and problem-solving skills., • Ability to prioritize tasks., • Ability to act with integrity, professionalism, and confidentiality., • Thorough knowledge of employment-related laws and regulations., • Proficient with Microsoft Office Suite, HRIS, or related software. Education and Experience: • A minimum of three years of human resources management experience is preferred., • A Bachelor's degree in Human Resources or a related field, or relevant experience is preferred., • Healthcare experience preferred.

Job Description Position: Financial Controller Company: Chrysalis Psychiatry Location: Albuquerque, NM | On Site Position Type: Full Time, Exempt Chrysalis Psychiatry is a growing outpatient mental health practice in Albuquerque, New Mexico nestled in the Rio Grande Valley with the beautiful Sandia Mountains at its edge. We specialize in high quality, evidence-based treatments, offering comprehensive services such as medication management and interventional therapies for PTSD, depression, and other mental health conditions. We are seeking an experienced Financial Controller to join our team. The Financial Controller is responsible for the organization’s financial and accounting operations, including accounting, financial reporting, accounts payable and receivable, payroll, cash management, budgeting, revenue cycle oversight, provider compensation calculations, and purchasing. The Controller ensures the accuracy and integrity of financial records and provides financial analysis, strategy, and recommendations to the COO and executive leadership to support operational and strategic decision-making. Essential Duties and Responsibilities Accounting & Financial Operations Own and oversee day-to-day accounting operations, including accounts payable, accounts receivable, general ledger, journal entries, bank reconciliations, and month-end close. Prepare accurate and timely financial statements and reports and maintain complete financial records. Oversee purchasing, financial transactions, and internal controls to ensure appropriate documentation, accuracy, and financial integrity. Identify discrepancies, risks, and opportunities and communicate significant financial issues to the COO and executive leadership. Financial Planning & Strategy Lead budgeting, forecasting, financial planning, and cash flow management in partnership with executive leadership. Develop financial analyses, projections, and recommendations to support operational planning and organizational strategy. Monitor financial performance, cash flow, liquidity, and spending against established budgets and communicate significant variances. Develop and implement financial strategies that support organizational stability, operational needs, and long-term growth. Revenue Cycle & Provider Compensation Oversee revenue cycle operations, including billing, accounts receivable, collections, and the organization’s billing function. Supervise and support the biller and monitor revenue cycle performance, accuracy, collections, and opportunities for improvement. Oversee provider compensation calculations and ensure accurate application of established compensation structures and agreements. Payroll & Employee-Related Financial Administration Own the financial and accounting aspects of payroll in coordination with HR, payroll providers, and leadership. Ensure payroll taxes, liabilities, deductions, benefits, retirement contributions, and other employee-related financial obligations are accurately recorded and reconciled. Coordinate with HR and external providers to resolve payroll and employee-related financial matters. Banking, Financing & Compliance Manage the organization’s banking relationships and serve as the primary financial contact with banking institutions. Oversee financial activities related to financing and debt and provide analysis and recommendations regarding financing needs and options. Coordinate tax, audit, and regulatory financial activities with external accountants, tax professionals, auditors, and other advisors. Maintain financial records and documentation necessary for tax preparation, audits, and regulatory requirements. Financial Systems & Process Improvement Maintain and oversee accounting software, financial systems, reporting tools, and related processes. Develop and maintain accounting procedures, financial controls, and documentation. Identify and implement opportunities to improve financial processes, reporting accuracy, efficiency, and internal controls. Ensure financial information is maintained securely and confidentially. Leadership & Collaboration Serve as the organization’s primary financial resource to the COO and executive leadership, providing financial information, analysis, and recommendations. Collaborate with executive leadership, HR, clinical leadership, managers, and external financial partners. Provide financial guidance within the scope of the position and escalate matters requiring executive-level decision-making. Maintain confidentiality of financial, employee, patient, and other sensitive information. Other duties as assigned. Knowledge, Skills & Abilities Strong analytical and financial management skills with exceptional attention to detail and accuracy. Highly organized with strong follow-through and ability to manage multiple priorities and deadlines. Strong judgment, integrity, and discretion when handling confidential financial and organizational information. Ability to identify discrepancies and trends, analyze financial information, and develop practical solutions. Strong written and verbal communication skills, with the ability to clearly explain financial information to non-financial leaders. Ability to work independently, take ownership of responsibilities, and communicate effectively with leadership. Proficiency with accounting software, Microsoft Office/Google Workspace, and financial reporting tools. Education and/or Work Experience Requirements Bachelor's degree in Accounting, Finance, Business Administration, or related field required. 5+ years of progressive accounting or financial management experience, preferably including experience in a healthcare or small-to-mid-sized organization. Strong knowledge of accounting principles, financial reporting, reconciliations, budgeting, and internal controls. Experience with accounting software and financial reporting systems. Experience managing or coordinating accounts payable, accounts receivable, payroll, and tax-related financial activities. CPA or other relevant professional certification a plus. Physical Requirements Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state and local standards. Ability to maintain regular, punctual attendance consistent with applicable standards. Must be able to talk, listen, and communicate clearly by telephone.? Compensation & Benefits: $95,000 - $115,000 per year Medical, dental, vision insurance for full-time employees 401K matching retirement plan for all employees Supportive and collaborative work environment. #hc265240

Job Description Overview MCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team use people, technology and innovation to help organizations improve customer experience and business performance. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is a key leadership role that directly impacts customer satisfaction and operational excellence. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Lead the QA team in monitoring and evaluating agent interactions across various campaigns., • Develop and implement QA frameworks, scorecards, and calibration sessions., • Analyze quality trends and provide actionable insights to operations and training teams., • Ensure compliance with client standards, internal policies, and regulatory requirements., • Conduct audits, feedback sessions, and coaching to improve agent performance., • Collaborate with stakeholders to align QA initiatives with business goals., • Prepare and present quality reports to internal leadership and clients. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in business, Quality Management, or a related field (preferred)., • 3+ years of experience in a QA leadership role within a BPO or contact center., • Strong knowledge of QA methodologies, tools, and contact center operations., • Excellent analytical, coaching, and communication skills., • Experience with QA software, CRM systems, and reporting tools., • Certifications in Quality, Six Sigma, or related areas (a plus).

Job DescriptionAbout Us Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up. Our mission is to improve people's health by making it easy to live a healthy lifestyle. Nourish is the country's largest dietitian-led metabolic health clinic. We're an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners. Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast. This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we're solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it. About the Role As a Provider Partnerships Associate (PPA), you'll help grow a provider referral territory by building strong partnerships with healthcare providers and their teams. This is a field-based sales role focused on driving patient referrals to Nourish through relationship-building, strategic territory growth, and consistent in-person engagement. You'll spend the majority of your time in the field meeting with primary care physicians, specialists, medical assistants, office managers, and healthcare administrators; building trust, growing referral volume, and helping more patients access insurance-covered nutrition care. This role combines relationship-building, new business development, and long-term account growth. Success comes from creating strong relationships, maintaining momentum within accounts, and consistently growing your territory over time. This is a great opportunity for someone earlier in their sales career who is excited to learn how to build and grow a territory in a fast-paced healthcare environment. You'll report directly to a Provider Partnerships Regional Manager and join a fast-growing, high-performance team focused on transforming healthcare through better nutrition access. Please note: Location & Schedule: This is a full-time, field-based role covering the El Paso, TX to Las Cruces, NM corridor. Candidates must live in the El Paso or Las Cruces metro area. Language: Spanish fluency is required, as you'll be working with Spanish-speaking providers and communities across the territory. Key Responsibilities • Own and grow a provider referral territory within your local market, • Spend 5 days per week in the field meeting with healthcare providers and clinic staff within an approximately 1-hour driving radius, • Build relationships with physicians, specialists, medical assistants, office managers, and healthcare administrators, • Prospect into new offices and create referral partnerships from the ground up, • Grow referral volume within existing accounts through strong relationship management, consistent follow-up, and strategic territory planning, • Become a trusted resource to providers by educating them on Nourish and the impact nutrition care can have on patient outcomes, • Drive toward monthly referral goals and performance targets, • Manage your territory like it's your own business, balancing new business development with long-term account growth, • Track activity, pipeline, and account performance in Salesforce, • Partner closely with leadership and teammates to share learnings, improve processes, and help scale the organizationAbout You You'd be a great fit here if you are: • Competitive and motivated by performance, • Energized by building relationships and earning trust quickly, • Excited by the challenge of growing accounts over time, not just making the first sale, • Comfortable hearing "no" and resilient enough to keep going, • Self-driven, resourceful, and excited by ownership, • Coachable and hungry to improve, • Adaptable in fast-moving, high-growth environments, • Looking for an opportunity to grow their career quickly and make a meaningful impactWe'd Love to Hear From You If You Have, • 1–3 years of experience in sales, customer-facing roles, healthcare, hospitality, recruiting, athletics, or other high-performance environments, • A track record of hitting goals, competing, or outperforming expectations, • Strong communication and relationship-building skills, • A high level of coachability, curiosity, and willingness to learn, • Comfort working independently in a fast-paced environment, • A willingness to spend most of your week in the field, • Strong organizational skills and the ability to manage multiple relationships and priorities at once, • Experience with Salesforce or CRM tools is a plus, but not required, • Healthcare sales experience is helpful, but not required. We're especially excited about candidates who are early in their careers and eager to grow in a fast-paced, high-performance sales environment.Why Join Nourish, • Competitive base salary + uncapped monthly variable compensation, • Clear path for growth and promotion within the Provider Partnerships organization, • Mission-driven work that directly improves patient access to care, • High-autonomy, high-ownership culture, • Supportive leadership and collaborative team environment, • Mileage reimbursement at IRS standard rate, • $65/month cell phone reimbursement, • $125/quarter work-from-home stipend, • Company card for provider engagement expenses, • Comprehensive medical, dental, and vision coverageMore information The Nourish Bar Our Values How We Work Comp Philosophy Benefits

Job DescriptionSenior Director - Physician Services Industry: Healthcare / Acute Care Hospital Category: Physician Practice Operations / Administrative Leadership Position Type: Full-Time About the Opportunity A growing acute care hospital in New Mexico is seeking an experienced Senior Director - Physician Services to lead physician practice operations across a multi-site environment. This senior leader will provide strategic, operational, and financial oversight for physician practice management and serve as a key partner in advancing alignment between employed providers, outpatient practice operations, and broader organizational goals. This is a high-impact role for a seasoned healthcare operations leader who can build structure, improve performance, and support continued growth across the medical group. Why This Region? New Mexico offers a highly desirable lifestyle with sunshine, mountain views, outdoor recreation, and a lower cost of living than many larger metro areas. The region combines everyday affordability with access to higher education, regional air travel, and a strong sense of community, making it an appealing place to live and work. Position Overview The Senior Director - Physician Services is responsible for leadership, direction, and overall administration of physician practice operations. This individual will oversee the operational and financial performance of assigned practices, support strategic initiatives, and help strengthen integration between the hospital, medical group, and employed providers. In addition to day-to-day operational leadership, this role will also help guide professional development efforts, support organizational growth initiatives, and promote efficient, patient-centered practice operations. Key Responsibilities • Provide leadership and oversight for physician practice operations across assigned locations, • Direct administrative, operational, and financial performance of physician services, • Ensure policies, procedures, and workflows are implemented effectively across practices, • Support strategic planning and execution in alignment with organizational goals, • Drive operational consistency, accountability, and performance improvement, • Partner with hospital and physician leadership to strengthen provider alignment and integration, • Assist with expansion efforts, practice optimization, and physician services growth strategies, • Monitor practice performance metrics and identify opportunities for improvement, • Lead and support professional development initiatives for teams within physician services, • Foster a collaborative, service-oriented culture across practice operationsRequired Qualifications, • Bachelor’s degree required, • Additional education or formal training in Healthcare Management or Business Administration required, • Minimum of 10 years of experience managing physician practices required, • Strong operational and financial management background within physician services required, • Demonstrated ability to lead across multiple practice sites and functions, • Strong communication, judgment, and problem-solving skills, • Ability to work independently in a fast-paced healthcare environment, • Must reside in the region or be able to relocate within a reasonable timeframePreferred Qualifications, • Master’s degree preferred, • Prior experience supporting practice growth, integration, or expansion initiatives preferred, • Ability to relocate quickly is a plusCompensation and Benefits This opportunity offers a competitive base salary, comprehensive benefits, paid time off, retirement benefits, and additional resources that support employee well-being and professional development. Ideal Candidate Profile The ideal candidate is a proven physician practice operations leader who brings both strategic perspective and strong day-to-day execution. This person should be comfortable managing complexity, leading teams, improving performance, and partnering effectively with executive leadership and providers across a growing healthcare environment.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking an experienced Call Center Site Director to lead and oversee all aspects of contact center operations, supporting commercial and public sector clients. This executive leadership role is responsible for the strategic direction, operational performance, and continued development of the site's leadership team, ensuring exceptional service delivery and achievement of both client and organizational objectives. As the Site Director, you will provide leadership and oversight for Operations Managers, Supervisors, and other operational leaders while driving the execution of business strategies that promote operational excellence, employee engagement, and continuous improvement. You will be responsible for developing and implementing operational strategies, ensuring that performance standards, organizational culture, compliance, and contact center processes are fully aligned with corporate goals and client expectations. The ideal candidate will possess extensive experience leading large-scale contact center operations, with a proven ability to drive business performance, improve operational efficiencies, and build high-performing leadership teams. You should be a strategic thinker with exceptional leadership, communication, and decision-making skills, capable of managing complex client relationships while fostering a culture of accountability, collaboration, and innovation. This role partners closely with executive leadership and key stakeholders to support business growth, enhance client satisfaction, and ensure the successful execution of strategic initiatives. Success in this position requires a high degree of initiative, sound business judgment, and the ability to lead effectively in a fast-paced, results-driven environment. This is a full-time, onsite position that requires regular attendance at one of our contact center locations, with occasional travel as business needs require. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Manage Sales Supervisors, • Oversee quality, production, and hours., • Assist with implementation of strategic sales plans, ensuring they are in alignment with corporate objectives, • Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity, • Directs sales forecasting activities and sets performance goals and objectives accordingly, • Review and provide guidelines and best practices for maintaining competitive edge, • Develop and maintain strategy on ensuring customer satisfaction on all sales transactions, • Analyze and respond to changing market conditions, to include competitive benchmarking, • Analyze trends which includes producing statistical reports on individual performance and sales trends, • Provide team motivation and development to maximize sales opportunities, • Responsible for the overall performance and productivity of Supervisors, • Responsible for weekly payroll review and submission to ensure correct entries, • Building management of all building maintenance., • Responsible for the physical security of the building, • Other duties and responsibilities as assigned Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Who we are: Vireo Health of Rocky Mountain is a vertically integrated cannabis company focused on retail excellence, cultivation quality, and strategic brand partnerships across our markets. We are an organization committed to delivering an exceptional customer experience while driving disciplined, sustainable growth. Guided by our HEART values — Hard Work (Hustle), Excellence, Attitude, Respect, and Teamwork — we operate with accountability, collaboration, and a shared commitment to performance. As we continue to scale, we are building a high-performing team ready to execute and lead in a competitive environment. What we offer: • Compensation: $55,000.00 per year, • Full time hours at our R.Greenleaf location in Las Cruces, New Mexico, • Benefits Offered: Medical, Dental, Vision, STD, LTD, HSA, FSA, Dependent Care, Voluntary Life, EAP, 401(k) Match *As a tipped industry, tips are and can be variable as a result of many factors, including shift availability, schedule, full-time/part-time status, hours of operations, weekends/nights, and specific dispensary. Our wage range is a realistic representation of the overall earnings opportunity when joining the Vireo Health of Rocky Mountain team, which includes prominent banners such as Star Buds, LivWell, and EveryDay Weed. What the role is about: As the General Manager, you will be responsible for overseeing all aspects of our dispensary operations. Your leadership and strategic direction will be pivotal in ensuring compliance with regulations, optimizing inventory management, achieving sales goals, and fostering a culture of excellence within the team. Your collaborative spirit will be essential as you work closely with individuals across the company to achieve common goals. What impact you’ll make: Operational Leadership (40%) • Provide strategic direction and leadership to the dispensary team, • Ensure daily operations exceed performance metrics and customer expectations, • Oversee product merchandising and ensure an attractive and organized store layout, • Develop and implement staff schedules to meet business needs and ensure excellent customer service, • Monitor and improve supply chain logistics to optimize product availability and reduce stockoutsCompliance Management (30%), • Ensure strict adherence to all state and local cannabis regulations, • Develop and maintain robust compliance protocols, including record-keeping, • Coordinate and oversee internal and external audits, implementing corrective actions as needed, • Stay updated on evolving cannabis laws and ensure staff compliance with changesTeam Development and Financial Management (30%), • Train and mentor staff to cultivate a culture of professionalism and expertise, • Conduct regular performance evaluations, offering constructive feedback for growth, • Implement training programs to keep staff informed about products and regulations, • Foster a motivated, high-performance team focused on customer satisfaction, • Develop and manage the dispensary's budget, analyzing revenue and expense, • Monitor and report on key financial performance indicatorsPlease note that the percentage allocations are a general estimate and may vary based on business needs and priorities. Additional duties may be required as needed to support overall operations. What you’ve accomplished: • A bachelor's degree in business or a related field., • A minimum of 5 years of experience in a retail management position, • Proven experience in retail management, preferably in the cannabis industry, • Must be at least 21 years of age, • Demonstrated skills in people management and development, • Strong customer service expertise, including supervising retail associates and experience in handling invoices and cash, • Possess professionalism, punctuality, trustworthiness, and excellent interpersonal and communication skills, • Proficiency with various business technologies, hardware, and software, including HR systems for timesheet management, time clocks, POS systems, and the Microsoft Office suite, is expectedWorking Conditions (Schedule, Environment, Travel), • Ability to lift 25 lbs. or more multiple times per day, • Stores are open 7 days a week from 8:00 am – 11:45 pm (varying by location), nights, weekends & holidays, • The schedule will vary depending on the needs of the business, • Ability to obtain and maintain an active Marijuana Enforcement Division (MED) badge in the state of ColoradoWhy Choose Vireo? Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture. At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives. Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together. ✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future ✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do ✅ Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts ✅ Making an Impact: We’re committed to education, sustainability, and giving back to the communities we serve. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com Powered by JazzHR UZBoqtRsR6

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center. This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple campaigns. If you’re a strong leader with a passion for people and performance, we’d love to hear from you. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Manage overall contact center operations, including staffing, performance, and service delivery., • Lead and mentor team leaders, supervisors, and support staff to achieve KPIs and SLAs., • Collaborate with clients to understand business needs and ensure alignment with service goals., • Analyze operational data and implement strategies to improve efficiency and customer satisfaction., • Drive continuous improvement initiatives across training, quality, and workforce management., • Ensure compliance with company policies, client requirements, and regulatory standards., • Prepare and present performance reports to senior leadership and clients. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in Business, Operations, or a related field (preferred)., • 3+ years of experience in a contact center leadership role, preferably in a BPO environment., • Proven ability to manage large teams and complex operations., • Strong understanding of contact center metrics, tools, and technologies., • Excellent leadership, communication, and problem-solving skills., • Experience working with international clients is a plus.

Job Description • Who We Are Vireo Health of Rocky Mountain is a vertically integrated cannabis company focused on retail excellence, cultivation quality, and strategic brand partnerships across our markets. We are an organization committed to delivering an exceptional customer experience while driving disciplined, sustainable growth. Guided by our HEART values — Hard Work (Hustle), Excellence, Attitude, Respect, and Teamwork — we operate with accountability, collaboration, and a shared commitment to performance. As we continue to scale, we are building a high-performing team ready to execute and lead in a competitive environment. What we offer: • Compensation: $17.00 per hour plus tips, • Full-time hours at our Everest Cannabis Co location in Las Cruces, New Mexico, • Benefits Offered: Medical, Dental, Vision, STD, LTD, HSA, FSA, Dependent Care, Voluntary Life, EAP, 401(k) Match *As a tipped industry, tips are and can be variable as a result of many factors, including shift availability, schedule, full-time/part-time status, hours of operations, weekends/nights, and specific dispensary. Our wage range is a realistic representation of the overall earnings opportunity when joining the Vireo Health of Rocky Mountain team, which includes prominent banners such as Star Buds, LivWell, and EveryDay Weed. What the role is about: As the Shift Lead, your role is pivotal in ensuring the seamless operation of our stores, where exceptional customer service and operational efficiency intersect. You are a crucial link that aids the Store Director and Assistant Manager in maintaining a harmonious balance of adherence to policies, procedures, and operational guidelines while simultaneously enhancing the customer experience. Your contributions play a vital role in the overall success of our dispensary, making each customer visit a memorable one. The Shift Lead is a non-supervisory role, intricately woven into the fabric of our daily store operations, ensuring every aspect runs like a well-oiled machine.What impact you'll make: Customer Service (40%) • Provide customers with a friendly and welcoming experience, assisting them as needed, • Offer product information and guidance, answering questions and helping customers find suitable products., • Address customer inquiries and concerns, striving to ensure their satisfaction., • Maintain a clean and organized store environment to create an enjoyable shopping experience., • Collaborate with the team to suggest improvements based on customer feedback., • Assist with returns and exchanges, ensuring a hassle-free process for customers. Cash Handling and Transactions (25%) • Support the team in training staff on proper cash handling and transaction procedures., • Work together with colleagues to perform daily cash reconciliation and reporting., • Collaborate with the finance department to enhance cash flow and financial efficiency., • Participate in routine cash register audits to verify accurate cash handling., • Assist in refining and simplifying cash handling procedures for the team., • Help colleagues with advanced cash register functionalities for smoother transactions. Inventory Management (15%) • Contribute to maintaining product quality and safety standards., • Support the organization of products for easy restocking and accessibility., • Collaborate with the inventory management team to ensure accurate inventory levels., • Assist in implementing in-store promotions and sales strategies to manage inventory., • Participate in monitoring supply chain performance and identifying process improvement opportunities., • Collaborate with team members to report and analyze product trends and customer preferences. Please note that the percentage allocations are a general estimate and may vary based on business needs and priorities. Additional duties may be required as needed to support overall operations. • What you've accomplished:, • High school diploma or equivalent., • Must be at least 21 years of age., • Previous experience in a retail or customer service role is preferred., • Knowledge of cannabis and its products is a plus., • Strong communication and interpersonal skills., • Ability to work in a fast-paced environment., • Proficient in cash handling and accurate basic math calculations., • Reliable, punctual, and possesses a strong work ethic. Working Conditions (Schedule, Environment, Travel) • Ability to lift 25 lbs. or more multiple times per day., • Stores are open 7 days a week from 8:00 am – 11:45 pm (varying by location), nights, weekends & holidays., • The schedule will vary depending on the needs of the business., • Must be able to obtain and maintain a valid New Mexico Food Handler License to support safe and compliant handling of cannabis products.Why Choose Vireo? Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture. At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives. Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together. ✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future ✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do ✅ Employee Perks: Enjoy competitive pay and benefits, paid time off, and employee discounts ✅ Making an Impact: We’re committed to education, sustainability, and giving back to the communities we serve. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com Powered by JazzHR NrwTPDqLLp

Job DescriptionPosition Overview We are seeking an experienced Director of Risk Management, Quality and Medical Staff to provide strategic and operational leadership across hospital risk management, quality, and medical staff functions in Las Cruces, New Mexico. This senior leadership opportunity is designed for an accomplished RN leader with extensive nursing experience and a strong background overseeing healthcare quality, risk, and medical staff operations. The Director will play an important role in strengthening patient safety, regulatory readiness, organizational quality, and risk-management practices while working closely with hospital executives, physicians, nursing leadership, and other clinical teams. This position requires a leader who can manage multiple interconnected functions while maintaining a strong focus on quality outcomes and organizational performance. Required Qualifications • Current New Mexico Registered Nurse (RN) License or qualifying multistate RN license, • Bachelor's degree from an accredited nursing school, • Minimum 5 years of nursing experience, • Minimum 3 years of Director or Manager-level leadership experience, • Professional experience across Risk Management, Quality, and Medical Staff functions, • Certified Professional in Healthcare Risk Management (CPHRM) certification preferred upon hire and required within 3 years of employment, • Strong understanding of healthcare risk, quality, patient safety, and medical staff operationsPreferred Qualifications, • Previous acute-care healthcare risk management experience, • Acute healthcare risk management experience may substitute for the specified leadership experience, • Experience working within a for-profit hospital environment is strongly preferred, • Previous Director-level experience preferred, • Demonstrated ability to work effectively with hospital leadership, physicians, and multidisciplinary clinical teamsIdeal Candidate The ideal candidate is an experienced RN healthcare leader with direct expertise in Risk Management, Quality, and Medical Staff operations. This individual should bring a strong nursing foundation along with the leadership judgment necessary to identify organizational risk, support quality initiatives, strengthen patient-safety practices, and effectively manage medical staff-related responsibilities. Candidates with previous Director-level leadership in an acute-care or for-profit hospital environment will be especially well aligned. A strong candidate will also either possess the CPHRM credential or be prepared to obtain certification within the required timeframe. Compensation $120,000 – $150,000 annually Compensation within the listed range will be determined based on the candidate's healthcare leadership experience, risk and quality expertise, certifications, acute-care background, qualifications, and overall alignment with the position. Why Join Through Tap Healthcare Solutions? At Tap Healthcare Solutions, we understand that experienced healthcare leaders need opportunities that recognize the full scope of what they bring to an organization. For a nursing leader specializing in risk, quality, and medical staff operations, this position offers the opportunity to apply that expertise across several functions that directly influence patient safety, clinical standards, and hospital performance. Our team will work with you throughout the hiring process with clear communication and attention to your professional goals. We'll help ensure the opportunity aligns with your leadership experience, specialized healthcare expertise, compensation expectations, and long-term career direction, so you're considering a position that represents a meaningful next step in your healthcare leadership career.

Job Description Pathlink is seeking a full-time Medical Director to supervise the Department of Pathology and Clinical Laboratory Services located in Las Cruces, New Mexico. Beautiful and safe location. PA support on site to perform grossing laboratory front office support. Practice Overview: • General Surgical Pathology Practice, • Participation in Tumor Board and On-Call coverage, • No autopsies, • 20-25 Cases per day approximately Requirements: • MD./D.O. with Board certification in Anatomic and Clinical Pathology, • Ohio Medical License, • Experience in hematopathology a plus, • Minimum 2 years of experience as a Laboratory Director, • Excellent leadership and communication skills, both verbal and written, • Critical and strategic thinking, • Experience in medical staff functions, working knowledge of hospital operations, quality improvement and strategic planning, • The ability and desire to interact with medical center physicians, hospital administration and laboratory staff Compensation: • Excellent Salary, • Full Benefits - Medical, Dental, Vision, • Retirement Plan, • Paid Malpractice, • Paid Time Off, • CME Reimbursement, • Moving Expenses Reimbursement Hours: Monday to Friday 8a-4p.

At Bayer, we're reimagining what's possible in healthcare, driven by our mission: Health for all, Hunger for none. Join a new pharmaceutical sales team, focused on institutional and specialty providers in the areas of stroke and thrombosis. This is a rare opportunity to build an innovative commercial organization from the ground up. This role will cover the geography of Albuquerque, NM and candidates must be domiciled within the territory. Why Join Bayer • Shape a collaborative, growth-oriented culture where everyone contributes from day one, • Access top-tier compensation, healthcare coverage, and financial security programsincluding a 401(k) with up to 10% company contributions, Employee Stock Purchase Plan, and Retiree Medical Account, • Receive exceptional family support, including paid parental leave, fertility benefits, and adoption support, • Employee discount on all Bayer Consumer Health products, • Robust Performance-driven quarterly incentive, • Bayer was named one of Fast Company magazine's Most Innovative companies in Medicines and Therapeutics in 2026, • We are committed to investing in digital tools to allow our team to work smarter and to harness the power of AI As an Institutional & Specialty Pharmaceutical Sales Consultant, you will: • Drive clinical demand, education, and sales by communicating the value of Asundexian in stroke prevention, • Lead formulary access by navigating P&T committees and influencing protocol adoption across health systems, • Build strategic relationships with priority institutions, including key stakeholders at the institutions (i.e., C and D Suite and Head of Pharmacy, Head of Quality), and neurologists, • Develop territory business plans based on local market insights and collaborate with internal teams to support a successful launch, • Demonstrate expertise and knowledge of disease state, the marketplace, competitors, industry, and cross-functional activities/plans, as well as possessing the analytical rigor to anticipate and identify business opportunities and challenges, • Analyze competitive landscape and proactively identify opportunities and risks Required Qualifications • Bachelor's degree or 10 years of relevant sales experience in competitive landscapes in lieu of a Bachelor's degree, • Experience selling into hospitals, health systems, or institutional accounts, • Strong communication, presentation, and stakeholder engagement skills, • Ability to meet customer credentialing and safety requirements, • Valid driver's license with a clean driving record Preferred Qualifications • Advanced degree (Life Sciences, Pharmacy, Business, or related field), • Proven success in biotech, medical, or pharmaceutical sales in competitive environments, including experience launching new products and product indications, • Deep understanding and significant experience working in stroke, anti-coagulation, neurology, and cardiovascular therapeutic areas, • Experience selling in institutional and clinical settings, and navigating the P&T committee process, • Experience in establishing and pulling-through in-patient to out-patient protocols Employees can expect to be paid a salary between $124,320 - $186,480. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc. This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors. This posting will be available for application until at least 6-11-26.

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking an experienced Call Center Client Account Manager III to manage complex business process outsourcing (BPO) accounts. In this role, you will oversee enterprise and public sector client relationships, ensuring exceptional service delivery and operational success. This is a senior-level position requiring proven experience managing contact center client accounts. Experience in both contact center operations and client services or account management is highly preferred. The ideal candidate is an effective communicator and confident presenter who excels at building strong professional relationships. You should demonstrate a high level of ownership, strong problem-solving skills, and a results-driven work ethic. This is a full-time, office-based position with up to 20% travel required. As the primary point of contact between the client and MCI's operations and shared services teams, you will manage day-to-day client relationships, lead strategic planning initiatives, oversee change management, ensure process compliance, and drive high-quality service delivery. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities: • Develop a detailed understanding of client products and services, • Process design and implementation, • Client scorecards and business reviews, • Ongoing continuous improvement, • Issue identification and resolution, • Project management of new launches and initiatives, • Program efficiency and financial performance Wonder if you are a good fit for this position? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Requires 10+ years of experience, • Must have the ability to learn customer service software applications, • Proficient in Microsoft Office Suite products, • Experience managing complex business process, • Effective communication skills, • Problem-solving and analytical ability, • Ability to multi-task in a fast-paced environment, • High school diploma or equivalent, • Minimum 18 years of age, • Lean Six Sigma, Six Sigma, and project management certification are a plus This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking an experienced Call Center Client Account Manager I to manage complex business process outsourcing (BPO) accounts. In this role, you will oversee enterprise and public sector client relationships, ensuring exceptional service delivery and operational success. This is a senior-level position requiring proven experience in contact center account management. A background in both contact center operations and client services or account management is highly preferred. The ideal candidate is an effective communicator, confident presenter, and skilled relationship builder who demonstrates strong ownership, professionalism, and a results-driven work ethic. This is a full-time, office-based position with up to 20% travel required. As the primary point of contact for both the client and MCI's operations and shared services teams, you will manage day-to-day client relationships, drive strategic initiatives, oversee change management, ensure process compliance, and deliver outstanding service. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities: • Develop a detailed understanding of client products and services, • Process design and implementation, • Client scorecards and business reviews, • Ongoing continuous improvement, • Issue identification and resolution, • Project management of new launches and initiatives, • Program efficiency and financial performance Wonder if you are a good fit for this position? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required: • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required): • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. • Must be authorized to work in the country where the job is based., • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology

Why You’ll Love Working HereCompetitive Compensation – Salary and benefits package designed to reward your expertise, leadership, and contributions.Comprehensive Health Coverage – Medical, dental, vision, and life insurance options to support you and your family.Future Security – 401(k) retirement plan with employer matching to help you build long-term financial stability.Generous Paid Time Off – Paid Time Off (PTO) and Extended Illness Bank (EIB) to support work-life balance and personal well-being.Career Growth Opportunities – Professional development, leadership training, and advancement opportunities across our organization.Recognition & Reward Programs – We celebrate employee achievements and contributions to our success.Exclusive Employee Discounts & Perks – Access to special savings and benefits designed for our team members.Job SummaryThe Human Resources Director is responsible for aligning the facility's human capital strategies with its short - and long-term goals. This role ensures the successful execution of these strategies by providing HR leadership that delivers innovative, value-driven services focused on attracting, retaining, engaging, and developing employees. The HR Director supports and promotes the facility's mission, vision, and values while making sound operational decisions and continuously enhancing HR services. Additionally, this role is accountable for mitigating risk, maintaining compliance with regulatory and accreditation standards, and overseeing budgetary and fiscal performance within the HR department. As a key consultant to both employees and management, the HR Director advises on human resource-related issues, including employee relations, engagement, and performance management. Leading the HR department, this position is responsible for driving effective talent acquisition and full-cycle recruitment strategies. The HR Director acts as both an employee advocate and a change agent, anticipating and addressing HR needs across the organization. This role builds strong partnerships to deliver HR solutions that align with and support the organization's business objectives. Essential FunctionsDirects human resources organizational strategies by contributing insight, analysis, and recommendations to strategic planning; establishing human resources objectives in line with organization goals.Leads human resources initiatives by defining accountabilities and communicating and enforcing values, policies, and procedures.Manages human resources operational strategies by analyzing trends and preparing key performance metrics. Implements strategies for productivity, quality, customer service, safety, security, and employee health. Oversees system improvements and process optimization to enhance operations.Implements human resources programs by establishing department accountabilities. This includes talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations, and retention. Ensures compliance with Affirmative Action (where applicable) and Equal Employment Opportunity regulations.Supports management by providing expert human resources advice, counseling, and data-driven decision-making. Analyzes human resources data and applications to guide management actions.Completes human resources special projects by identifying priorities, researching issues, coordinating requirements, ensuring timely completion, and evaluating milestone accomplishments. Adjusts plans as needed based on outcomes.Protects organizational operations by maintaining confidentiality and advising others on safeguarding sensitive information to prevent breaches.Enhances HR expertise by attending educational workshops, reviewing industry publications, building professional networks, benchmarking best practices, and participating in professional organizations.Performs other duties as assigned.Maintains regular and reliable attendance.Complies with all policies and standards.Leadership ResponsibilitiesSupervision and Staff ManagementProvides leadership, mentorship and professional development opportunities for departmental staff.Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.Strategic Planning and Financial OversightCollaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.Monitors expenditures, ensuring cost-effective delivery of services.Evaluates and implements new technologies to enhance operational efficiency.Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.Quality Assurance and Regulatory ComplianceEnsures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.Participates in audits, inspections and accreditation processes as applicable.Follows established quality control practices to ensure accuracy, consistency and safety.Collaboration and CommunicationWorks closely with leadership teams to coordinate and improve service delivery.Stays up-to-date with industry advancements, new technologies, and regulatory changes.Staff ResponsibilitiesMay work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.QualificationsBachelor's Degree in relevant field required orSeven (7) plus years of direct experience in lieu of a Bachelor's degree requiredMaster's Degree preferred3-5 years of experience in closely related field with Bachelor's degree required3-5 years of previous leadership experience preferredKnowledge, Skills and AbilitiesStrong leadership, organizational, and communication skills.Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.Communicate effectively with leadership, team members, and stakeholders.Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.Problem-solving and critical thinking skills.In depth knowledge of industry best practices and regulatory compliance (if applicable).Strong organizational and time management skills.Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools. Licenses and CertificationsPHR or SHRM-CP preferred orSPHR or SHRM-SCP preferredWhy Work at MountainView Regional Medical Center?At MountainView Regional Medical Center, we’re more than healthcare providers, we’re a team dedicated to compassionate care and community wellness. Join us for a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our patients every day. Your skills, your passion, and your commitment matter here.This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.INDLEAD Full timePosting Date: 2026-09-01

Job DescriptionJob Summary The Program Manager is responsible for overseeing programs, tracking their status, and leading conflict resolution to ensure said programs remain on plan, are delivered on time, and meet both customers’ expectations as well as the company’s revenue and profitability goals. This includes interfacing with sales and customers to provide updates and seek input as needed, and with engineering, operations, and quality to coordinate design, sourcing, prototyping, production, and shipping activities. Duties & Responsibilities DUTIESRESPONSIBILITIESSupport business development activities. • Support the drafting of RFI, RFP, and RFQ responses., • Inform sales about new opportunities with existing customers., • Support the capture of follow-on business through existing programs.Cooperate with Salesperson and Product Manager to ensure smooth transition of programs from closing (PO received) to fulfillment process., • Ensure all functional groups have reviewed, as applicable, customer and contractual requirements and have provided a methodology to address., • Review new customer contracts/POs and provide acknowledgement to customers., • Create “Jobs” folders post-award., • Assume responsibility as the main point of contact after a contract is awarded/PO is received., • Support engineering efforts on assigned programs, including review of technical requirements, participation in design reviews, and oversight of system integration activities., • “Provide technical input and coordination between engineering and program stakeholders to ensure compliance with aerospace/defense standards and customer requirements.Plan and manage programs through the fulfillment process., • Lead development and management of the Integrated Master Schedule (IMS) in accordance with program requirements, customer milestones, and contractual obligations. Craft and deploy project management tools as needed., • Maintain open, effective communication among all functions involved in the fulfillment process., • Maintain constant communication with customers and sales on program status, issues, and resolutions., • Assess customer satisfaction and provide internal awareness of customer issues and concerns if any., • Organize and direct program milestones with the customers – for example, KOM (kick-off meeting), SRR (system readiness review), CDR (critical design review), PDR (preliminary design review), SOI (stages of involvement), etc., • Coordinate and lead customer visits or meetings at customer sites., • Prepare and deliver reports for customers as needed., • Promptly and thoroughly answer all questions and concerns from the customers regarding their programs., • Lead the response to post-award customer documentation by customer such as test results, certificate of conformity (CoC), shipping documents, etc., • Negotiate scope change impacts with customers., • Manage commercial or technical changes in programs in cooperation with all functions affected., • Keep the “Jobs” folders up to date., • Ensure all contract deliverables are met in a timely and comprehensive manner., • Establish priorities for each program for the matrixed team, clearly communicate these priorities, and reconcile any resource or other conflicts., • Oversee schedule attainment by all functions as well as drive for timely functional hand-offs., • Track the status of programs through the fulfillment process and lead the development of countermeasures whenever programs are falling behind in the schedule or failing to meet customers’ expectations., • Identify program risks and lead the mitigation of the same., • Manage and prioritize Engineering requests through the fulfillment process., • Collaborate with Engineering to ensure products meet customer requirements., • Coordinate qualification test activities with Engineering and review results for adequacy., • Work with Product Manager and Supply Chain to address end-of-life components impacting on-going programs., • Enforce comprehensive production readiness reviews (PRR) and coordinate seamless transition from development/prototyping to production., • Lead program review meetings (PRM) monthly to communicate program status to the organization., • Elevate significant issues to upper management., • For each program, calculate estimate to complete (ETC) and estimate at completion (EAC), monitor actual vs. budgeted expenses, track cost and gross margin, and report on all of them., • Own full Profit & Loss (P&L) responsibility for assigned program(s), including forecasting, budget management, cost control, and variance analysis., • Partner with Finance and Operations to ensure program profitability, monitor key performance metrics, and drive corrective actions when necessary.Support customers through the post-sale process., • Maintain regular contact with customers after the delivery of products., • Lead the resolution of programs’ warranty and non-warranty issues., • Provide follow-on support for the life of the programs such as responding to subsequent RFQs, redesign efforts, etc.Required Skills/Abilities:, • 10+ years relevant experience in Program Management and/or Operations Management of Aerospace and Defense programs., • Bachelor’s Degree, Engineering Preferred., • PMP Certifications preferred., • This position requires up to 25% travel to customer sites, suppliers, and company facilities (domestic and international)., • Excellent customer relations skills., • Demonstrated experience interfacing with customer’s engineering, subcontracts, program management, and executive management organizations., • Understanding of defense-related avionics/electronics technology. Airborne recording, processing, and routing experience a plus., • Understanding of and experience with all phases of mil/defense programs including design and development; Qual testing; SDRL’s; pilot production; rate production; and aftermarket support, • Understanding of DFAR’s and government contracting rules and requirements., • Business development experience with major Aerospace and Defense Prime contractors and with DoD agencies (USAF, USN/USMC, Army, other). Experience on international Aerospace and Defense programs a plus., • Demonstrated experience collaborating closely with internal engineering, finance, manufacturing, and supply chain cross-functional teams., • MS Project understanding and scheduling experience., • Understanding of the application of Earned Value Measurement (EVM) techniques., • Experience assembling and evaluating complex bids and proposals, including non-recurring engineering, qual test, and recurring manufacturing content • Experience developing and tracking key performance metrics.Personal Traits and Characteristics:, • Quality First: Plan & execute accurate, complete, timely and reliable work. Integrity never compromised., • Respect for People: Appreciates and leverages diversity in experience, heritage, education, organization level and gender., • Design by Fact: Gathers, analyzes and summarizes data to draw rational, fact-based conclusions., • Blameless: Seeks root-cause solutions and fixes processes rather than finding someone to blame., • Teamwork: Collaborative with customers, suppliers & associates at all levels towards mutual objectives., • Sense of Urgency: High energy, bias for taking action. Spontaneously recognizes and resolves issues., • Customer Focus: Makes customers a primary focus, develops and sustains loyal, productive relationships., • Continuous Improvement: Develops and implements creative solutions to systems and processes., • Deliver Results: Driven to deliver short and long-term results. Maintains focus on what’s most important., • Adapting to Change: Able to effectively adapt to an environment of change, uncertainty, and ambiguity., • Intellect: Understands the conceptual, strategic, tactical and technical aspects of an issue., • Innovative: Generates and implements creative solutions. Challenges current methods and seeks alternatives., • Work Group: Ability to work within a small, high-performance group.Education and Experience: MS/BS degree in Computer Science, Engineering, Business or equivalent preferred. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to sit, talk, see, and hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. This position requires travel of approximately 20%. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Office environment with temperature control; may be exposed to chemicals related to the manufacturing process. The noise level in the work environment is usually moderate. Powered by JazzHR ezXzaA4bps

Job Description The Division of IT requires an experienced leader to provide immediate organizational stabilization and transformational leadership during a period of significant departmental change. The department is currently experiencing organizational, operational, and cultural challenges that require decisive leadership, objective assessment, and rapid implementation of corrective actions before recruiting a permanent Director. The interim assignment is intended to serve as a transformational leadership role focused on rebuilding organizational culture, aligning resources with institutional priorities, improving operational effectiveness, and implementing sustainable management practices. The successful candidate will be empowered to make organizational decisions necessary to position the department for long-term success and ensure a smooth transition to permanent leadership. Over a 9–12-month engagement, the Interim Director will lead a comprehensive organizational transformation initiative that includes: • Stabilizing departmental operations while maintaining continuity of critical IT services and customer engagement • Conducting an inventory of current research technology infrastructure, services, operational procedures, active/anticipated projects, and budget needs/requests • Establishing or aligning operational procedures with divisional standards and practices for customer engagement, including leveraging the service desk ticketing system for managing support requests, client communications, task/project tracking, reporting analytics • Establishing governance, communication, and decision-making processes that support long-term success • Documenting organizational recommendations, strategic priorities, lifecycle budgets, professional development needs, and transition plans for the incoming permanent Director • Recruiting, mentoring, and preparing team members where appropriate to support long-term organizational success Success will be measured by demonstrable improvements in organizational culture, employee accountability, operational performance, customer satisfaction, governance maturity, and departmental readiness for permanent executive leadership. DAILY DUTIES / RESPONSIBILITIES: • Provide leadership for all departmental operations, research technology infrastructure, and related services. • Supervise managers, professional, and student staff., • Establish performance expectations and monitor organizational outcomes., • Make timely operational and resource allocation decisions., • Lead organizational change initiatives and culture transformation efforts., • Evaluate organizational effectiveness and recommend structural improvements., • Develop and monitor departmental priorities and performance metrics in collaboration with executive leadership. • Coordinate departmental budgets and strategic resource allocation in collaboration with executive leadership. • Ensure compliance with university policies, security standards, audit requirements, and regulatory obligations. • Remove organizational obstacles that inhibit productivity, innovation, and collaboration., • Provide executive-level reports and recommendations to executive leadership., • Develop succession planning and transition documentation for permanent leadership. REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): 1. 8+ years of experience leading organizational transformation, change management, and service delivery optimization 1. 8+ years of experience leading large, complex technology projects 1. 8+ years of experience with personnel management, coaching, and performance accountability PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): 1. Experience with research cyberinfrastructure, high-performance computing, high-speed storage and networking technologies. 1. Experience implementing governance and operational maturity frameworks 1. Experience managing organizational change in higher education REQUIRED EDUCATION/CERTIFICATIONS: Requires a completed bachelor's degree PREFERRED EDUCATION/CERTIFICATIONS: 1. Master’s degree in science, technology, or a related field. 1. ITIL, 2. Cloud Infrastructure (AWS/Azure), 3. AI Inftrastructure (AWS/Azure/Google), 4. Carpentries Instructor, 5. Training on HPC Technologies (Slurm, Infiniband) Requirements SCOPE OF THE PROJECT: The Division of IT requires an experienced leader to provide immediate organizational stabilization and transformational leadership during a period of significant departmental change. The department is currently experiencing organizational, operational, and cultural challenges that require decisive leadership, objective assessment, and rapid implementation of corrective actions before recruiting a permanent Director. The interim assignment is intended to serve as a transformational leadership role focused on rebuilding organizational culture, aligning resources with institutional priorities, improving operational effectiveness, and implementing sustainable management practices. The successful candidate will be empowered to make organizational decisions necessary to position the department for long-term success and ensure a smooth transition to permanent leadership. Over a 9–12-month engagement, the Interim Director will lead a comprehensive organizational transformation initiative that includes: • Stabilizing departmental operations while maintaining continuity of critical IT services and customer engagement, • Conducting an inventory of current research technology infrastructure, services, operational procedures, active/anticipated projects, and budget needs/requests, • Establishing or aligning operational procedures with divisional standards and practices for customer engagement, including leveraging the service desk ticketing system for managing support requests, client communications, task/project tracking, reporting analytics, • Establishing governance, communication, and decision-making processes that support long-term success, • Documenting organizational recommendations, strategic priorities, lifecycle budgets, professional development needs, and transition plans for the incoming permanent Director, • Recruiting, mentoring, and preparing team members where appropriate to support long-term organizational success Success will be measured by demonstrable improvements in organizational culture, employee accountability, operational performance, customer satisfaction, governance maturity, and departmental readiness for permanent executive leadership. DAILY DUTIES / RESPONSIBILITIES: • Provide leadership for all departmental operations, research technology infrastructure, and related services., • Supervise managers, professional, and student staff., • Establish performance expectations and monitor organizational outcomes., • Make timely operational and resource allocation decisions., • Lead organizational change initiatives and culture transformation efforts., • Evaluate organizational effectiveness and recommend structural improvements., • Develop and monitor departmental priorities and performance metrics in collaboration with executive leadership., • Coordinate departmental budgets and strategic resource allocation in collaboration with executive leadership., • Ensure compliance with university policies, security standards, audit requirements, and regulatory obligations., • Remove organizational obstacles that inhibit productivity, innovation, and collaboration., • Provide executive-level reports and recommendations to executive leadership., • Develop succession planning and transition documentation for permanent leadership. REQUIRED SKILLS: 1. 8+ years of experience leading organizational transformation, change management, and service delivery optimization, 2. 8+ years of experience leading large, complex technology projects, 3. 8+ years of experience with personnel management, coaching, and performance accountability REQUIRED EDUCATION/CERTIFICATIONS: Requires a completed bachelor's degree PREFERRED SKILLS: 1. Experience with research cyberinfrastructure, high-performance computing, high-speed storage and networking technologies., 2. Experience implementing governance and operational maturity frameworks, 3. Experience managing organizational change in higher education PREFERRED EDUCATION/CERTIFICATIONS: 1. Master’s degree in science, technology, or a related field., 2. ITIL, 3. Cloud Infrastructure (AWS/Azure), 4. AI Inftrastructure (AWS/Azure/Google), 5. Carpentries Instructor, 6. Training on HPC Technologies (Slurm, Infiniband)

Job Description ¡Para la gente y el futuro! For the people and the future! Join Our Team: Where We Belong Summary Burrell College School of Osteopathic Medicine is seeking a Director of Graduate Medical Education (GME). The Director is responsible for management and oversight of Burrell’s GME Office, including supervision of staff and budgetary management. The Director will work collaboratively with internal and external parties to facilitate the development of new graduate medical education programs and support existing programs affiliated with the College. The Director of GME supports the Dean of the Burrell College School of Osteopathic Medicine in the development of long-range planning and oversight of compliance in GME activities. The Director will oversee and coordinate all contracted services to affiliated GME providers from various College departments and consultants. The Director will serve as the College’s liaison to affiliate GME providers to ensure administrative and academic services are effectively provided. The College has successfully received both public and private sponsored funding in the past in support of GME initiatives, and has currently active proposals which, if awarded, would significantly expand the scope of the GME department’s responsibility and staffing. The Director of GME will work with the Dean or other College faculty and staff on new Grant applications for GME development and provide technical and administrative oversight for existing grants. • This position reports to the Dean of the Burrell College School of Osteopathic Medicine, • This position is exempt.The selected candidate will support Burrell College’s organizational health initiatives, focusing on enhancing leadership, promoting clarity of purpose, improving communication, and reinforcing a respectful, purpose-driven culture. This role is key to fostering a healthy, high-performing organization that values integrity, transparency, and collaboration. Burrell College Organizational Health Infographic Essential Duties and Responsibilities: • Serve as Department Head for the GME Department and as primary liaison for all affiliate GME providers., • Supervise assigned GME departmental staff., • Represent the College internally and externally on GME matters., • Participate in strategic planning and assist with policy development., • Assist in the development and implementation of new GME programs (including but not limited to preparation of pro-forma statements for potential programs, and specialty requirement details)., • Draft and manage contracts with affiliate GME providers to define and deliver services provided either by the College directly or through consultants and contractors., • Work with the Dean or other College faculty and staff on new Grant applications for GME development and provide technical and administrative oversight for existing grants., • Support initiatives in Osteopathic Recognition for current and future partners., • Act as Sponsoring Institution’s Institutional Coordinator or DIO (in the ADS system) if needed., • Provide support to existing and new programs with the ACGME application process (institutional, program application, and Osteopathic Recognition)., • Travel for GME program development and maintenance as needed., • Interpret and apply ACGME, other national accrediting agencies, and hospital policies to support compliance., • Prepare reports and collect necessary information for developing appropriate database analysis tools to meet external and internal requirements., • Establish priorities for the GME office., • Attend regional and national professional meetings to monitor requirements, changes, and current trends within GME., • Prepare, submit, and monitor the budget for the Office of GME., • Work with the Office of Clinical Education to meet the COCA 6.10 (residency requirement) standard for third-year students., • Serve as a member on various committees, as needed., • Collaborate with the Dean with special projects as needed., • Perform other duties as assigned by the Dean. Other skills important to this position: • Ability to make decisions independently or to escalate issues as needed., • Ability to handle sensitive information with absolute confidentiality., • Analytical, decision-making, and problem-solving skills., • Proficiency in the use of personal computer and current software applications including but not limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and Outlook) and New Innovations., • Excellent verbal and written communication., • Interpersonal and human relations skills., • Time management skills for managing multiple tasks simultaneously, achieving results and objectives, and completing work within allocated time frames. Minimum Qualifications and Experience: • Master’s Degree in a relevant field, • 2 years of relevant work experience in a health care or higher education environment; prior experience with the ACGME initial accreditation process is strongly preferred., • A combination of education and experience will be considered.Preferences:, • Experience with grant or contract development and administration., • National Board for Certification of Training Administrators of GME Certification (C-TAGME)Working Conditions and Efforts: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • This job is conducted in an office work environment., • Approximately 90% of this position’s duties require the use of a computer., • Must be able to exert up to 20 lbs. of force occasionally., • The noise level in the work environment is usually minimal.Work Schedule:, • Typically, Monday through Friday, 8 am-5 pm, • May occasionally require evenings and weekends.For more information, please visit: www.burrell.edu Our Work Opportunities Page: https://burrell.edu/administrative-services/human-resources/work-opportunities/ Review of applications will begin immediately and continue until the position is filled. NOTE: Applicants must currently be authorized to work in the United States on a full-time basis. The Burrell College of Health Sciences is an equal opportunity employer and values diversity and inclusion among our faculty, staff, and students. We prohibit discrimination based on race, color, religion, sex, national origin, and more. Individuals with varied backgrounds and experiences are encouraged to apply. The selected candidate will subscribe to and support our commitment to the College’s Mission. Burrell College campuses and facilities are drug and tobacco free and comply with the Drug-Free Schools and Communities Act (DFSCA). Employees and students shall not be involved with the unlawful use of controlled substances and/or illicit drugs. About Las Cruces, NM: Las Cruces is the second largest city in New Mexico and is located in the southern part of the state at the crossroads of I-10 and I-25. Less than an hour from El Paso, Las Cruces is the mid-point between San Diego, CA and Dallas, TX. Las Cruces is in the Chihuahuan Desert, in the heart of the fertile Mesilla Valley, between the majestic Organ Mountains and the illustrious Rio Grande – the lands and waters that sustain us. Boasting an average of 320 days of sunshine per year and situated at an elevation of 3,900 feet above sea level, Las Cruces is an ideal year-round destination, home to a rich culture and history, vibrant art and music scene, ideal weather for an abundance of outdoor activities, and authentic cuisine made from recipes passed down through the generations. Powered by JazzHR lgqxTN12cW

Seeking a Communication & Wellness Specialist to support employee benefits communications, wellness initiatives, and client engagement for a growing insurance and employee benefits organization. Communication & Wellness Specialist. This individual will create and maintain employee-facing communicati

Oversee and facilitate development of all project activities, including faculty recruitment and ongoing communication, audience generation, content development, logistics management, registration/participant communication, production of materials, supplier performance, central file management. Lockw

This is a highly visible opportunity for a strategic, versatile communications professional who thrives in a fast paced environment, partners confidently with senior executives, and knows how to turn complex information into compelling, clear messaging. Partner with senior executives to shape leader

Excellent written and verbal communication skills with a partner-first mindset. Interview notes, assessments, communications. Tools to support communication, collaboration and to securely store your data.