HR Administrative Coordinator
3 days ago
Los Angeles
Job Description Department: People & Culture Reports to: Associate Director, Employee Relations Status: Full-time 100%, Non-Exempt Benefits: Medical, Dental, Vision, Life, and Long-Term Disability Insurance, Employee Assistance Program, and 403(b) Retirement Plan CENTER’S MISSION: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The People & Culture (P&C) Department focuses on the employee experience at the Center. We are a Mission-driven group of colleagues who develop strategies for growth and engagement of Center Staff through an inclusive culture where we can all bring our authentic selves to work. P&C fosters employee and labor relations through the Center’s approach to onboarding diverse talent, promoting well-being with our robust package of benefits, and staying true to our core values through culturally competent training. P&C is a partner to the organization in creating an environment where Center Staff can do our best work to serve the LGBTQ+ community. JOB SUMMARY: The People & Culture (P&C) Administrator provides essential administrative and operational support to the P&C department in a unionized public-sector environment. This role serves as the first point of contact for P&C related inquiries and is responsible for managing key communications, employee documentation, and records management tasks in alignment with organizational policies and union collective bargaining agreements (CBAs). This role also supports various compliance, auditing, facilitating employee transitions including onboarding and offboarding functions, maintaining P&C employee files, and supporting ongoing digitization processes, while ensuring that sensitive employee information is handled with discretion. % of Role ESSENTIAL FUNCTIONS 60% Departmental & Administrative Support • Monitor and manage the centralized HR email inbox, ensuring timely responses and appropriate routing, • Serve as the first point of contact for internal staff and external agencies regarding general HR inquiries while maintaining confidentiality and compliance, • Process and respond to Verification of Employment (VoE) requests in alignment with internal policies, • Review and receive incoming subpoenas and legal requests involving employee records, coordinating with Legal as needed, • Assist with EDD claims such as unemployment, short term disability, and filing worker’s comp claims, • Respond to and process Public Service Loan Forgiveness (PSLF) forms according to federal guidelines and organizational policies, • Support data entry for new hires and position changes, • Assist with new hire onboarding events Receive and sort all packages, maintain accurate records of packages received and claimed, notify recipients of pick-ups; ensure deliveries are claimed within reasonable amount of time (max 24 hours) * Manage the Anita Mae Rosenstein Campus (AMRC) mail room * Review and receive subpoena deliveries and process accordingly * Prepare and distribute Separation of Employment notices and send required termination documents * Perform other duties as assigned 30% Records Management & Digitization • Scan, organize, and electronically file HR documents with accurate indexing and categorization Pull, return, and organize files for audits, reviews, and union-related matters * Support digital file clean-up and reorganization efforts to ensure accuracy and completeness of employee records * Retrieve, compile, and provide access to personnel and medical files as requested for HR, Legal, audits, or investigations * Request, receive, and track terminated employee files from offsite storage, maintaining a secure and up-to-date log 10% Reporting and System Support • Generate and run routine and ad hoc reports using HRIS or other designated systems Management Responsibilities (Budgetary & Direct Supervisory) (If none, indicate 0%) REQUIRED QUALIFICATIONS • Minimum 3 years’ relevant experience in a human resources administrative support role, • Experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people, • A passion for the Center’s work and its mission to make the world a better place for LGBTQ people, • Minimum 3 years’ experience with HRIS and LMS, • Proficiency with Microsoft Office Suite; advanced Excel skills, • Strong communication, interpersonal, and organizational skills, with an ability to prioritize and multi-task, • Strong customer service orientation to all internal and external interactions including but not limited to HR staff as well as Center managers, supervisors, employees, visitors, and vendors, • Demonstrated success adapting to a fluid, fast-paced business environment while managing multiple projects concurrently and demonstrating a sense of urgency and results orientation, • Strong, proactive problem-solving abilities and inquisitive nature, • Access to reliable transportation, • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment, • Strong time-management skills with a high level of attention to detail and accuracy, • Ability to handle confidential and sensitive information with discretion and professionalism, • Commitment to equity, public service, and supporting a positive and compliant work environment PREFERRED QUALIFICATIONS • Bilingual skills (English/Spanish fluency preferred), • A bachelor’s degree in human resources or business administration, • Human Resources experience within a non-profit and union environment is highly desirable The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status. The Center has implemented a mandatory COVID-19 vaccination policy as a condition of employment for all employees who work on the Center’s premises, subject to applicable federal, state, and local laws. For more information, please contact .