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About the job JOB SUMMARY Position responsible of assisting the leadership for all the food and beverage operations, which includes six venues (restaurants, bars, beach club), room service and banqueting operations. Oversees guest and employee satisfaction, maintaining standards as per Balanced Scorecard and meeting or exceeding financial goals. Requirements: • Proven experience in a similar role at a luxury hotel., • Ability to lead and motivate a large, diverse team., • Fluency in Spanish and English., • Experience in managing high-volume and luxury operations., • Excellent communication and organizational skills., • Ability to work under pressure and solve problems effectively. We Offer: • A dynamic and stimulating work environment in one of the most prestigious hotels in Barcelona., • Professional development opportunities and growth within the company., • Competitive salary package and additional benefits. RESPONSABILITIES: • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments., • Maintains a positive cost management index., • Utilizes budgets to understand financial objectives., • Conducts performance reviews in a timely manner., • Manages the Food and Beverage departments (not catering sales)., • Supervises and manages employees: Operational position, presence across the venues is key . Manages all day-to-day operations and understands employee positions well enough to perform duties in employees' absence. • Utilizes interpersonal and communication skills to lead, influence, control, support, encourage others, providing guidance and feedback., • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service., • Provides a learning atmosphere with a focus on continuous improvement., • Develops specific goals and plans to prioritize, organize, and accomplish work., • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective., • Sets clear expectations with the employees and team leaders and verifies that appropriate recognition is given if expectations are exceeded., • Provides excellent customer service as well as responds quickly and proactively to guest's concerns complaint/problem., • Understand and Drives alignment of all employees, team leaders and managers to the brand's service culture., • Verifies all banquet functions are up to standard and exceed guest's expectations., • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Administration The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Bar Volta En el corazón del Hotel Borneta se encuentra Volta, un animado bar y restaurante de cocina abierta diseñado para reunir a huéspedes y lugareños por igual. Su nombre hace referencia a la forma arquitectónica de una curva, en homenaje a los famosos Porxos de Fontseré. Responsabilidades clave: • Ayudar en el montaje y desmontaje del bar., • Reponer suministros del bar., • Lavar vasos y utensilios., • Levantar objetos pesados., • Ayudar en la limpieza general del bar., • Asistir a los bartenders., • Realizar tareas básicas de mantenimiento., • Colaborar en eventos especiales., • Informar a Supervisores y Managers sobre cualquier problema, solicitud, conflicto o incidente., • Servir una amplia variedad de bebidas alcohólicas y no alcohólicas, incluyendo cócteles clásicos, bebidas personalizadas, y brebajes especiales que se alinean con el tema Volta Bar., • Prestar atención meticulosa a la presentación y consistencia de cada bebida antes de servirla., • Proporcionar un servicio al cliente excepcional, interactuando con los clientes, anticipándose a sus necesidades y haciendo recomendaciones personalizadas de bebidas., • Participar activamente en los programas de formación y desarrollo y aprovechar al máximo las oportunidades de autodesarrollo. Requisitos: • Experiencia demostrada como Barman/Barback o en un puesto similar en un restaurante de alta gama o de gran afluencia., • Dominio del español y del inglés., • Excelentes habilidades de comunicación e interpersonales., • Capacidad para trabajar en horario flexible, incluyendo noches, fines de semana y festivos. Beneficios: • Salario competitivo, • Descuentos para empleados., • Uniformes y servicio de lavandería., • Formación y desarrollo. Si te apasiona ofrecer un servicio excepcional y crear experiencias memorables, te invitamos a solicitar el puesto de Barback. Únete a nuestro equipo y contribuye a una cultura de trabajo que valora la excelencia, el respeto y el trabajo en equipo.
About the job Company Description We’re looking for a Night Manager to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Front Office Manager, you will be responsible for leading the night shift and make sure our guest experience never flags – even at night. Being our Night Manager is a great step if you’re keen to develop and grow with us – whether you’re currently in hospitality or not. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… Lead the night shift and oversee the night team tasks. You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special - the Hox way. Take care of our guests, which may include check in/check out, handling billing, making sure guest accounts and data are correct, and dealing with any requests and enquiries. Working with our Front Office Manager and the rest of the Hoxton team in setting selling strategies and ensuring maximum occupancy. Proactively keep an eye on all our public areas, working with our restaurant and security teams to make sure everything is running without a hitch, and handling any issues as and when they arise. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. People who know you would likely describe you as ‘unflappable’; you’ve got plenty of experience dealing with different types of requests successfully. Previous experience as Night Manager within a 4* or 5* hotel property. Must be fluent in Spanish and English, Catalan and additional languages will be highly valuable. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Join our team at the heart of the city! Located right in the city center, we’re all about creating a unique experience for our guests—and we want YOU to be part of it. What We’re Looking For: Are you energetic and customer-focused bartender with the experience from a restaurant bar or pub? What You’ll Need to Succeed: Native or advanced English skills, Spanish A passion for great customer experiences Adaptability for late shifts NIE What You Can Expect From Us: A young, fun, and supportive team culture Early and late shift rotations to keep things dynamic A diverse and international clientele The best of American cuisine, cocktails, and brunch Live music, sports, and unforgettable events What About Pay? Compensation aligns with the latest regional Ayudante de camarero convenio, ensuring fair and competitive wages Ready to Join the Fun? If this sounds like your kind of place, we’d love to hear from you. Let’s create something amazing together. Cheers!
En BYPILLOW GROUP seguimos creciendo y hoy queremos compartir una nueva oportunidad para quienes buscan desarrollarse en el sector hotelero con un equipo dinámico, diverso y en constante evolución. 🎯🎯 ¿A quién buscamos? Buscamos un camarero para una de nuestras cafeterías en Barcelona, con ganas de aprender, crecer y disfrutar del día a día en un entorno donde se respira buen rollo, profesionalidad y vocación de servicio. 🛎️ ¿Qué harás en tu día a día? Funciones: • Atención al cliente: Tomar pedidos, servir productos y resolver dudas., • Preparación de bebidas y alimentos: Hacer café, té, bocadillos y repostería básica., • Limpieza y orden: Mantener mesas, barra y utensilios limpios., • Reposición de insumos: Abastecer productos y controlar stock., • Cobro y caja: Manejo de pagos si se le asigna la tarea. 🧠 ¿Qué valoramos? Experiencia previa en hostelería o atención al cliente (no imprescindible, pero bienvenida). Buena actitud, proactividad y ganas de crecer. Capacidad de trabajo en equipo y habilidades comunicativas. Flexibilidad horaria para turnos rotativos. Nivel alto de inglés (valorado). 💚 Lo que te espera en BYPILLOW GROUP: Flexibilidad real: Horarios compatibles con tu vida. Un equipo que suma: Trabajarás en un ambiente cálido, profesional y muy humano. Formación y desarrollo: Acceso a aprendizaje continuo y programas de crecimiento. Cultura inclusiva y diversa: Donde tu historia y tus ideas importan. Eventos y comunidad interna: Nos gusta compartir, celebrar y construir equipo. Promoción interna: Creemos en ti y apostamos por tu evolución. Transparencia total: Claridad en condiciones, procesos y comunicación. Compromiso con el planeta y las personas: Sostenibilidad y responsabilidad social como parte del ADN de la empresa.
THE F..... MÀSTER ENTREPANAIRE (PER DUR AL MÓN LO MAI VIST ENTREPÀ) NOMÉS HAS DE SABER • Supervisar l’operativa d’un nou local de traca i mocador perquè tot vagi com una seda., • Procurar un tracte collonut a públic local i estranger amb un servei com cal., • Tallar amb precisió i destresa, productes de xarcuteria per obtenir-ne les millors qualitats., • Tractar amb cura plats cuinats i ingredients, per tal de garantir i aprofitar les seves virtuts., • Coordinar l'equip de treball i ser un referent en bones pràctiques i atenció al client., • Supervisar el compliment dels protocols de neteja i de conservació de les instal·lacions., • Gestionar l'estoc del local, recepció de productes, control de minves i comandes a proveïdors., • Dominar les diferents plataformes de pagament i control de caixa., • Reportar l'equip de direcció informació i indicadors clau del local. NOMÉS HAS DE TENIR • Carisma, iniciativa i tracte “cool” amb la gent., • Ganes de formar part d’un equip tremendu., • Trajectòria en el tracte, maneig i aprofitament del producte de proximitat i qualitat., • Desimboltura, actitud positiva i moltes ganes., • Coneixement de la gastronomia i cultura tradicional i moderna d’aquí. NOMÉS HAS DE SER: • Simpàtic i empàtic., • Amable i molt responsable (i si és així també pots ser una mica trapella), • Defensor orgullós de la teva tradició i cultura. NOMÉS HAS DE VOLER: • Dur a terme uns entrepans de l’hòstia, seguint les receptes que ja t’explicarem., • Formar part d’un esdeveniment gastronòmic i identitari de Barcelona pel món., • Ser un exemple de bon rollo local i un referent en atenció al client d’aquí i d’allà.