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HCLTech’s Microsoft Business Applications Practice (MBAP) is seeking a D365 CE (CCaaS & Customer Service AI) Solution Architect to join our award-winning and growing team. This individual will collaborate with business analysts and other team members to determine the best design approach regarding the overall solution including system design, data integration and migration. The D365 CE (CCaaS & Customer Service AI) Solution Architect carries the ultimate responsibility for meeting the customer requirements and completing the project. Role Summary We are looking for a Solution Architect with deep expertise in Dynamics 365 Customer Engagement, specializing in Contact Centre as a Service (CCaaS) solutions. The ideal candidate will have a proven track record of architecting and delivering end-to-end service experiences that combine Copilot Service Workspace, omnichannel routing including channels: email, chat and voice, AI-driven agent assist, and telephony integration. You will lead the architecture and technical design of complex CCaaS implementations for enterprise clients, ensuring scalable, intelligent, and seamless customer engagement across all service channels. Key Responsibilities Strategic Solution Architecture • Own the end-to-end solution design for CCaaS implementations on Dynamics 365, covering customer service, omnichannel engagement with handoff to live agents from Copilot Studio bots, • , and AI capabilities., • Lead the design of the Copilot Service Workspace, configuring and extending for agent productivity and efficiency., • Architect solutions leveraging AI for Agent Assist, including real-time suggestions, knowledge surfacing, and context-aware automation., • Collaborate with HCLTech Architects to define the chatbot strategy using Copilot Studio., • Design AI for Supervisors including real-time dashboards, conversation intelligence, and sentiment analytics., • Oversee the integration of telephony systems (e.g., Genesys, NICE, Five9, Azure Communication Services) into Dynamics 365 via certified connectors or custom middleware., • Working with the Data Architect to define data strategy and architecture for interaction history, customer profile unification, and insights-driven routing., • Ensure robust governance across environments, security roles, compliance, and performance management. Technical Leadership • Collaborate with developers, functional consultants, and client architects to deliver scalable, supportable designs., • Review and approve solution documentation including architecture blueprints, integration specs, and API definitions., • Lead technical workshops and architecture governance boards with stakeholders and vendors., • Contribute to pre-sales solutioning, technical scoping, and effort estimation as required., • Able to help resolve design conflicts or business process decisions across streams., • Provide support to lead coordination of the various teams/workstreams to ensure team is not working in silos. Required Skills and Experience • 6+ years of experience in Dynamics 365 CE, and are up to date with Copilot Service and Omnichannel and have had recent experience here., • Proven experience delivering Contact Centre solutions with voice, chat, social, and third-party telephony integrations., • Strong command of Copilot Service Workspace configuration and extensibility (e.g., session templates, macros, app profiles)., • Expertise in AI-powered features: agent assist, conversation intelligence, call transcription, sentiment scoring., • Experience with Power Platform, including Power Automate, Power Apps, and Power Virtual Agents., • Solid knowledge of Azure components such as Azure Communication Services, Bot Framework, Logic Apps, Cognitive Services., • Understanding of DevOps practices, solution lifecycle, and CI/CD pipelines for D365 solutions., • Excellent communication skills with the ability to engage business and technical stakeholders alike. Desirable Qualifications • Microsoft Certified:, • Dynamics 365 Customer Service Functional Consultant Expert (MB-230), • Power Platform Solution Architect (PL-600), • Experience integrating with CCaaS platforms such as Genesys Cloud, NICE CXone, Five9, Amazon Connect, or Twilio., • Exposure to Copilot for Service, Unified Routing, and Omnichannel Voice., • Familiarity with regulatory and compliance requirements around data privacy and call recording (e.g., GDPR, PCI-DSS). HCL Tech is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance

Data Management – Senior SAP Data Migration Consultant NTT DATA Business Solutions – Famous for Data NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 12,000 SAP experts across 30 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Following the market growth and our recent acquisitions, NTT DATA Business Solutions are increasing the portfolio of tools and data services they are providing to customers. As part of this initiative, NTT DATA are recruiting a Senior Data Migration Consultant. As a key member of our team, reporting to a Data Team Manager, you will be responsible for participating in or leading one or more Data Migration Projects across various engagements, and work with pre-sales and delivery stakeholders to consult with customers in data management, tools, technologies, and processes. It’s envisaged that you will have previous Data Migration experience along with experience of SAP data migration across a range of technologies. This is a Hybrid role you will be based from home, with visits to NTT DATA offices and client sites when required. Overall objectives for this role are: • To work in Data Migration engagements with our clients and partners, covering the full ETL process chain, from early assessments of data scope all the way through to Post GoLive Support and outside-project support., • Become, through dedicated training, one of our new Natuvion DCS technology champions, which is the latest Selective Data Transformation toolset in the NTT Data portfolio, • To manage stakeholder relationships and expectations on all client engagement phases, representing the Data Practice internally and externally, • To support data practice capability development by continuously improving the engagement methodology and providing collective feedback on our proprietary data toolsets towards the toolset owners Experience & Background: • Good experience of SAP data migration tools and their respective processes (e.g. Migration Cockpit, Data Services, LSMW, etc)., • Experience working with selective data transition tool sets is desired but not essential., • Experience in using ABAP to develop data migration routines., • Beneficial would be some experience of data archiving tools and Master Data Governance tools and their respective processes (e.g. MDG, etc), • Not required, but beneficial would-be experiences with non-SAP data models and software, • Experience of working in pre-sales and responding to RFPs would be beneficial, • Experience of building and coaching teams in the data space, • Experience of working with 3rd party providers of Data Management software, ideally within larger implementation projects, • Experience of working with multiple global teams across different time zones and flexibility to work extended hours and travel where required, • Demonstrates a high level of personal responsibility, pragmatism, and autonomy, planning own work to meet given objectives within a defined framework, • Strong interpersonal and communication skills to effectively collaborate with cross-functional teams and stakeholders, • Excellent in Excel, PowerPoint, and Word skills with good attention to detail, • Experience through multiple end-to-end large SAP ERP transformation projects, • Experience with working through all SAP activate phases and Understanding of SAP ACTIVATE methodology more generally would be beneficial, • Ability to plan, manage and QA check workstream deliverables., • Ability to carry out a project stream risk assessment and escalate as required suggesting pragmatic solutions., • Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation. • c

The Technical Pre-Sales Consultant plays a vital role in creating, managing, and delivering high-quality content that empowers pre-sales teams to deliver exceptional solution demonstrations. This position ensures that consultants have the best possible resources, tools, and materials to communicate value effectively and confidently. The team also contributes to new product releases, testing, and provides guidance to functions such as Product, Engineering, Customer Success, Marketing, and Sales Enablement. Our FP&A Specialist Pre-Sales teams are a cornerstone of our go-to-market strategy. Without their expertise and support, successful execution in the field would not be possible. The FP&A Technical Pre-Sales Consultant provides the infrastructure and centralised support needed to enable global growth, reinforce sales efforts, and ensure consistent solution messaging across markets. What you will do In your role as a Technical Pre-Sales Consultant – FP&A, you will act as the bridge between customers and the wider team of solution consultants. You will: • Translate complex technology into persona-driven demonstration content., • Create accessible and engaging demo materials for new releases, including click-path scripts, videos, and presentations., • Review and refine demo systems to ensure scenarios contain accurate and relevant data., • Maintain the global demo repository, enabling consultants to deliver ready-to-use demonstrations or adapt existing content for tailored sessions., • Build customer-specific Proof of Concept models to showcase tangible business value., • Support the wider pre-sales organisation with relevant integration points to connected solutions., • Ensure demo scenarios and data are available across all priority regions, highlighting value for Professional Services, Public Sector, and Not-for-Profit organisations., • Educate the pre-sales community on demonstration best practices, messaging, and tone., • Manage RFI, RFP, and security response processes, as well as client workshops and technical meetings., • Collaborate closely with Sales, Product Management, Security, Customer Success, Legal, and Marketing., • Align technical positioning with the broader account strategy and value proposition., • Develop and standardise thought leadership and content around key technical topics., • Anticipate and address customer or industry-specific technical challenges with clarity and expertise. Your approach You are a proactive, detail-oriented professional who thrives on creating clarity from complexity. You combine technical acumen with excellent communication skills and have a passion for crafting compelling solution narratives that resonate with a wide range of audiences.

Senior SAP PP QM Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Senior Expert Manufacturing and Quality Management role is a key and influencing role within the NTT DATA Digital Core Practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As a Senior Expert you will support customer engagements and perform delivery of the Manufacturing and Quality Management solutions working alongside Manufacturing and Quality Management Solution Architects, Project Managers and the Integration Team to deliver innovative and high quality solutions integrated into core S4/ECC and non SAP solutions. Duties/Responsibilities: -Support Manufacturing and Quality Management Solution Architect to work closely with customer and NTT DATA sales and business development teams to assist in the translation of business requirements into a solution that takes advantage of the Manufacturing and Quality Management capabilities supporting the architecting of Manufacturing and Quality Management within the overall solution landscape. This will include collaboratively compiling statements of works to support any stage of the sales and deal review processes. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business. -Provide thought leadership to NTT DATA and its customers focused on Supply Chain strategy specifically in the Manufacturing and Quality Management solutions and the Manufacturing / Quality Management road map -Act as the design authority on the projects ensuring the quality and integrity of Manufacturing and Quality Management solutions being implemented is aligned to industry best practice -Adhering to the agreed NTT DATA strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NTT DATA remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective. -Recognise potential for repeat and extended business with respect to end-to-end service offer by NTT DATA and provide comprehensive input. Support NTT DATA to grow our business by being alert to the customer opportunities that present themselves. -Have strength and depth in delivery and configuration expertise in the overall possibilities for Manufacturing and Quality Management process flows. Required Skills/Abilities: -Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the Manufacturing and Quality Management solution architecture field of expertise. -Proven and demonstrable track record of successfully delivering customer projects and providing Manufacturing and Quality Management solutions for the resolution of complex requirements. -Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT DATA locally and globally, external customers, suppliers and partners to become a trusted advisor in your of field of expertise. -Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador. -Makes solid and reliable decisions in complex environments. -Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. PERSONAL PROFILE – EXPERIENCE -The successful candidate will be able to demonstrate more than 10 years of professional experience working within an SAP environment with at least 6 years in the Manufacturing and Quality Management consulting area. Experience working with a value added re-seller or software house would be advantageous -Proven and demonstrable experience in solution design and architecture with successful delivery and experience of all elements of more than 5 full project lifecycles -Cross-functional knowledge is desirable. Understanding of core processes in other logistic modules Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

The Role Complex Injury Solicitor - Manchester / Birmingham A prestigious top-tier national law firm, renowned for its expertise in defendant insurance litigation, is seeking to recruit a Serious Injury Solicitor to support the continued growth and expansion of its team This role offers the opportunity to work closely with a highly respected Partner and senior colleagues on high-value, complex claims across motor, employer’s liability, public liability, and indemnity matters. You'll be part of a collaborative, well-established team that handles multi-million-pound litigation and delivers exceptional service to major insurer clients and self-insured organisations. You’ll assist on a range of catastrophic injury and large loss cases, supporting on strategy, drafting legal documents and reports, analysing medical and liability evidence, and managing relationships with key stakeholders. You’ll also have the opportunity to run your own caseload of lower-value large loss claims under supervision. The role involves attending court hearings and conferences, adhering to client SLAs and reporting requirements, and contributing to the team’s business development efforts through training, case clinics, and marketing initiatives. The Candidate • Qualified Solicitor with experience in personal injury litigation, • Exposure to large loss or multi-track claims (defendant or claimant background considered), • Strong drafting and analytical skills with excellent attention to detail, • Confident communicator with a commercial, client-focused approach, • Proactive team player, able to work independently when needed, • Strong organisational and time-management skills, • Enthusiastic about learning, development, and long-term career progression The Benefits • Competitive basic salary – up to £55,000 depending on experience, • 25 days holiday plus bank holidays, with holiday purchase options, • Private medical insurance and enhanced pension scheme, • Hybrid working and flexible work arrangements, • Structured career development and progression, • Access to learning resources, training programmes, and mentoring, • Collaborative and inclusive team culture within a highly regarded national firm Apply in the strictest of confidence online and or via telephone – there is no need for a CV for an initial conversation Contact: Alice Ferguson, Retained Consultant INDARF Direct Dial: 0161 826 3140 Mobile: 07496 800 407

Are you experienced in international education? Looking to grow your career in Sales? Want to work for a highly reputable company in education that is on an exciting growth trajectory? This might be the role for you! The company Our client is a CPD provider that offers thousands of expert guidance articles, policies, and templates – plus market-leading online appraisal software – fully integrated with the world’s largest CPD library for educators, all on one platform. They provide senior leaders of schools, nurseries, and multi-academy trusts with everything they need to understand the latest government changes, make informed decisions, take immediate action, and showcase their progress in one seamless information flow. In short, they help nurseries and schools to achieve compliance, reduce workload, and empower staff all on one platform. They provide the tools, knowledge & confidence to transform children's lives, helping nurseries, schools, and trusts reduce staff workload, operate more efficiently, and focus on what matters most in education – driving up standards and improving outcomes. They’ve created a unique offering that combines the world’s largest library of CPD and policy resources for educators with custom-built education software. They have three business divisions: • Professional Development: Access the world’s largest CPD library for educators. Meet your statutory training requirements & raise standards with expert-led courses, webinars, podcasts & parent guides., • People Development: The complete online platform for people development. Put people at the heart of your school improvement strategy by linking appraisals and professional development. Streamline your entire appraisal process., • Compliance Management: Simplify and automate policy compliance. Eliminate the spreadsheets and make manual record-keeping a thing of the past with Policy Manager – our all-in-one policy management tool. The role As an International SDR, your primary responsibility is to generate new business and cross-sell opportunities/meetings by identifying and engaging potential customers. You will reach out to prospects through email, phone and social channels to introduce the company’s products and schedule meetings or demos for international education consultants. Your work helps build a strong sales pipeline and supports overall revenue growth. Day to day includes: • Prospect and identify leads that fit the ideal customer profile., • Initiating contact with prospects through emails, phone, LinkedIn and other channels., • Schedule qualified meetings or demos for the sales/account executive team., • Accurately log all outreach, conversations and lead data into HubSpot., • Nurture relationships with leads through follow-up emails and calls., • Progressing quality leads through the sales funnel, connecting them with the appropriate sales consultant and scheduling meetings, • Hit daily/weekly KPIs such as number of calls, emails, meetings booked, etc., • Maintain up-to-date knowledge of the company’s offerings and market trends., • Collaborating with marketing to share insights and improve targeting and messaging, • Working in coordination with the International Team Manager and Education Consultants This is an excellent opportunity for someone passionate about international education who is looking to develop a career in sales. The package • Opportunity to join a reputable and well-respected brand in education that is in an exciting period of growth, • Up to £30,000 base salary, • Generous commission, • Exciting progression opportunities (two team members have been promoted to senior positions within the past 12 months), • Remote with occasional visits to the company’s HQ for team and training days, • Buy & Sell holiday scheme (up to 5 days), • Life assurance and SmartHealth. To be successful, you’ll have… • Proven track record of booking high-quality demos or meetings, with a history of exceeding outreach or activity targets., • Previous experience in self-prospecting and managing data for creating target lists, • Strong communication skills for effective customer engagement, • Ability to manage data efficiently and build targeted client lists, • Tech-savvy skills with a keen interest in educational technology, • Comfort with cold calling and initiating cold contact, • A personality that thrives in fast-paced, evolving environments; taking initiative, seeking feedback, and a driven approach to learn and improve. Apply! If you’re a super-driven international education professional, looking to take the next step in your career, apply now!

Role: Certification Development Consultant Department: Certification Sales – Sheffield OR Norwich Office Contract: Full-time, Permanent (Monday–Friday, 9:00 AM – 5:00 PM) Location: Hybrid (Sheffield/Norwich Office) Salary: £28,000 per annum basic, with OTE exceeding £50,000 per annum About Us Be Certified and Citation ISO are leading providers of professional consultation and support, helping businesses achieve seamless and cost-effective certification. As part of the private equity-backed Citation Group, we are on an exciting growth journey, offering internationally recognized certification solutions designed to help organizations improve and thrive. With a rapidly expanding customer base, we are seeking a talented and driven individual to join our sales team, playing a key role in driving business growth across both brands. Purpose of the Role In this outbound-focused role, you will proactively engage with potential customers, identifying their needs and providing tailored certification solutions. Your time will be evenly split between selling Be Certified products (50%) and Citation ISO products (50%), ensuring businesses receive expert guidance on their certification journey. Performing demonstrations of the Be Certified platform will also be a key part of the role, helping potential clients understand the value and functionality of our solutions. From the initial outreach to closing deals, you will play a pivotal role in achieving sales success, helping organizations enhance their compliance and operational standards. About You We are looking for a highly motivated and results-driven professional with the following skills and experience: Essential Skills & Experience: • B2B Sales Expertise: Proven experience in business-to-business sales., • Target-Driven: Demonstrable success in meeting and exceeding sales targets., • Pipeline Management: Ability to manage and nurture a sales pipeline effectively., • Resilience & Adaptability: Thrive in a fast-paced and evolving environment., • Organization & Time Management: Ability to multitask, prioritize, and manage high-volume workloads., • Communication: Strong verbal and written communication skills., • Interpersonal Skills: Ability to build rapport and maintain client relationships., • Attention to Detail: A meticulous approach to processes and tasks., • Autonomy: Capable of working independently while aligning with company goals., • Problem-Solving: Analytical and proactive thinker., • Numeracy: Strong numerical skills to assess sales performance and pricing. At Be Certified and Citation ISO, we foster a culture of professional growth and career development. We offer an industry-leading benefits package, ensuring that our team feels valued and supported. Benefits: • Pension Scheme, • Health Plan, • 5 weeks of holiday, plus your birthday off and 8 paid bank holidays, • Holiday Purchase Scheme, • Gym Discounts, • Additional week of holiday for marriage, • Pawternity leave (1 paid day off for new pet owners) Apply Now!

Are you experienced in international education sales? Want to work for a highly reputable company in education that is on an exciting growth trajectory? This might be the role for you! The company Our client is a CPD provider that offers thousands of expert guidance articles, policies, and templates – plus market-leading online appraisal software – fully integrated with the world’s largest CPD library for educators, all on one platform. They provide senior leaders of schools, nurseries, and multi-academy trusts with everything they need to understand the latest government changes, make informed decisions, take instant action, and showcase their progress in one seamless information flow. In short, they help nurseries and schools to achieve compliance, reduce workload, and empower staff all on one platform. They provide the tools, knowledge & confidence to transform children's lives, helping nurseries, schools, and trusts reduce staff workload, operate more efficiently, and focus on what matters most in education – driving up standards and improving outcomes. They’ve created a unique offering that combines the world’s largest library of CPD and policy resources for educators with custom-built education software. They have three business divisions: • Professional Development: Access the world’s largest CPD library for educators. Meet your statutory training requirements & raise standards with expert-led courses, webinars, podcasts & parent guides., • People Development: The complete online platform for people development. Put people at the heart of your school improvement strategy by linking appraisals and professional development. Streamline your entire appraisal process., • Compliance Management: Simplify and automate policy compliance. Eliminate the spreadsheets and make manual record-keeping a thing of the past with Policy Manager – our all-in-one policy management tool. The role As an International Education Consultant, your primary responsibility will be to drive revenue growth by identifying new business opportunities and cross-selling within your assigned territory or region. You will engage with key decision-makers across schools and groups to understand their unique challenges and recommend tailored membership options that meet their needs. This role focuses on the European and US regions. Day to day includes: • Develop and execute a plan to generate new leads and expand market presence in assigned international territories., • Meeting and exceeding sales targets and key performance indicators through the promotion of the company’s products., • Conducting high-volume outreach to establish and maintain a strong sales pipeline and secure deals, including prospecting via LinkedIn or prospecting tools - manage end-to-end sales process., • Understand regional education trends, policies, and procurement processes to effectively position the company’s products., • Effective management of sales opportunities and adherence to established sales processes, • Delivering platform demonstrations to showcase product features during the sales process, • Providing accurate individual forecasts for revenue and opportunity tracking, • Maintaining detailed and up-to-date records in the CRM system (e.g., HubSpot) for efficient administration, • Leveraging social media for marketing communication and attending events to enhance brand visibility and lead generation, • Collaborate with the team and other departments to achieve business goals., • Execute sales provided strategies that maximise cross-selling opportunities across the profile of products, • Work and collaborate with colleagues and the team manager on approach, accurate forecasting and growth., • Arrange and attend visits to your allocated territories to visit schools, groups and attend events. This is an excellent opportunity for someone who is familiar with the education sector sales landscape and is seeking a role with higher earning potential, career growth, and professional development. The package • Opportunity to join a reputable and well-respected brand in education that is in an exciting period of growth, • Up to £40,000 base salary, • Excellent commission. You will likely achieve circa £25k OTE, • Exciting progression opportunities (two team members have been promoted to senior positions within the past 12 months), • Remote with occasional visits to the company’s HQ for team and training days, • Buy & Sell holiday scheme (up to 5 days), • Life assurance and SmartHealth. To be successful, you’ll have… • Experience selling to international education markets, • Demonstrated success in outbound/inbound sales roles, with a track record of surpassing targets in the Education or SaaS sectors, • Experience in the full sales cycle, including email outreach, lead identification, • Strong verbal communication skills and the ability to influence diverse customer needs, • Proficiency in closing sales effectively and securing customer commitment, • A detail-oriented approach with strong time management skills, • A proactive and results-driven approach and dedicated to achieving goals, • Resilience and tenacity when confronted with challenges, • A quick grasp of market dynamics, competitor activities, and company solutions, • A collaborative mindset and committed to customer satisfaction and organisational success, • A bubbly/big character Apply! If you’re a super-driven education sales professional, looking to take the next step in your career, apply now!

Job Title: Collibra Technical SME Location: Sheffield, 3Days/week Onsite Duration: 6Months+ Contract Inside IR35 Role Overview: We are seeking a Collibra Technical SME to design, implement, and optimize metadata management and data governance solutions using the Collibra platform. The ideal candidate will have deep technical expertise in Collibra, hands-on experience with data lineage, metadata ingestion, and workflow development, and the ability to work closely with business and technology stakeholders to enable enterprise-wide data governance. This role works closely with the Collibra users, Businesses, Senior Data Definitions Manager and Definitions Leads etc. to ensure the Collibra (Group Data Dictionary tool) is available 24/7 and implements new functionality or workflows on need basis. Fix the application issues. Optimize the code if needed. Automate the support tasks wherever possible. Principal responsibilities • Design and implement Collibra operating models, including domains, communities, asset types, workflows, and responsibilities., • Develop and manage workflows using Collibra Workflow Designer (BPMN, Groovy, Java APIs)., • Enable technical lineage by integrating Collibra with ETL tools, databases, BI platforms, and cloud data environments., • Configure and deploy Collibra Edge and support metadata harvesting across diverse sources., • Build and maintain custom APIs / SDK scripts to automate metadata ingestion and data catalog enrichment., • Support reference data management and stewardship activities within Collibra., • Collaborate with data owners, stewards, and governance teams to translate governance requirements into technical solutions., • Ensure KPIs are captured and reported through Collibra dashboards., • Troubleshoot, optimize, and upgrade Collibra environments, ensuring scalability and performance., • Bachelor’s degree or International Equivalent, • Excellent written and verbal communication skills; presentation skills preferred, • Proficiency in Collibra APIs, Java, Groovy, and REST integrations., • Strong SQL knowledge and familiarity with common databases (Oracle, PostgreSQL, DB2, BigQuery, etc.)., • Experience with ETL/ELT tools (Informatica, DataStage, etc.) and BI platforms (Qlik, Power BI, etc.)., • Understanding of metadata standards, data lineage, reference data, and business glossaries., • Experience with cloud platforms (AWS, GCP, Azure) and hybrid data ecosystems., • Strong problem-solving skills, with the ability to design scalable, enterprise-grade Collibra solutions., • Excellent communication skills to bridge technical and business stakeholders., • Preferred: Collibra Ranger or Collibra Expert certification. Priyanka Sharma Senior Delivery Consultant Office: 02033759240 Email:

Regional H&S Consultant Location: Sheffield Salary: Up to £50,000 package including travel Driving Licence needed as travelling to clients At Citation, we don’t just provide jobs; we create careers that inspire, empower, and elevate. As one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services, we’ve spent 30 years building a legacy of excellence. This milestone isn’t just a celebration of our past—it’s a springboard for our future, and we want you to be a part of it. • We’re not your average service provider. Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., • With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., • We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits. We’re also backed by KKR, Hg Capital, and HarbourVest, three of the world’s most respected private equity investors. Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3–5 years and beyond. Why Consultancy? Expand Your Expertise Working at a Health and Safety consultancy offers a rare opportunity to broaden your horizons. You’ll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that’s second to none. Whether you’ve worked in a specific sector for years or are looking for a new adventure, don’t worry—we don’t expect you to know it all! We provide the training and support to help you thrive in every situation. Your Role: Protecting People, Empowering Businesses At Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you’ll play a critical role in safeguarding our clients’ most valuable asset: their people. Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations. You understand that good health, wellbeing, and safety aren’t just checkboxes—they’re about exceptional management and leadership. Your Key Responsibilities: • Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions., • Policy Mastery: Create and implement advanced H&S policies that set clients up for success., • Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards., • Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks., • Client Champion: Build lasting relationships as the trusted advisor clients turn to for support., • Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant. This year, we’re celebrating an incredible milestone: 30 years of helping businesses thrive. But we’re not resting on our laurels—we’re evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations. With new government changes reshaping the landscape, businesses need expert guidance more than ever. As part of our team, you’ll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence. About You: The Ideal Candidate We’re looking for engaging professionals with a passion for Health & Safety and a people-first approach. If you meet the following criteria, we’d love to hear from you: • Qualifications: NEBOSH Diploma or equivalent experience., • Professional Membership: Cert IOSH or actively working toward Chartered status., • People Skills: Exceptional communication and relationship-building abilities., • Experience: Whether you’re seasoned in the field or have honed your expertise through hands-on work, you’ll find a place to grow here., • Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service. What Makes Citation Different? At Citation, we’ve spent three decades creating a culture where people thrive. This isn’t just a job—it’s a place where your talent is celebrated, your ideas are valued, and your career can flourish. Here’s What You Can Look Forward To: • Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., • Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., • 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., • Post-Wedding Bliss: Extra holiday to enjoy life’s special moments., • Healthcare Cash Plan: Prioritising your health and wellbeing., • Pawternity Leave: A day off to welcome your new furry family member., • Community Days: Time off to volunteer and give back to causes you care about As we celebrate 30 years of success, we’re more excited than ever about the future. If you’re ready to work with a team that values your expertise, creativity, and personality, we’d love to welcome you to Citation. This is your chance to be part of a company where your work doesn’t just make a difference—it defines the future of Health & Safety. Ready to start your journey? Let’s talk!

Regional H&S Advisor Location: Sheffield Salary: Up to £40,000 package including travel Driving Licence needed as travelling to clients At Citation, we don’t just provide jobs; we create careers that inspire, empower, and elevate. As one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services, we’ve spent 30 years building a legacy of excellence. This milestone isn’t just a celebration of our past—it’s a springboard for our future, and we want you to be a part of it. • We’re not your average service provider. Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., • With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., • We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits. We’re also backed by KKR, Hg Capital, and HarbourVest, three of the world’s most respected private equity investors. Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3–5 years and beyond. Why Consultancy? Expand Your Expertise Working at a Health and Safety consultancy offers a rare opportunity to broaden your horizons. You’ll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that’s second to none. Whether you’ve worked in a specific sector for years or are looking for a new adventure, don’t worry—we don’t expect you to know it all! We provide the training and support to help you thrive in every situation. Kickstart Your Health & Safety Career with Citation – Where Your Potential Meets Opportunity Are you ready to make your mark in the world of Health & Safety? Whether you’re just starting out or looking for a career boost, we’re here to propel you forward with unparalleled support, exciting growth opportunities, and a clear path to success. Why Join Us? Our trailblazing Development Scheme, launched in 2017, has been the springboard for the next generation of Health & Safety stars. Over the past eight years, we’ve mastered the art of making training, studying, and working full-time not only achievable but genuinely exciting. This is your chance to combine your passion with a practical pathway to success in the field. What’s in It for You? • Learn from the Best: Work alongside our seasoned consultants, gaining hands-on experience and building your Health & Safety expertise from day one., • Funded Training & Qualifications: We’ll fully fund your training, guiding you through the NVQ route while you gain practical experience., • Tech IOSH as a Foundation: Already Tech IOSH? Great! If not, show us that you have the knowledge and experience to be; we can work together on the rest., • Structured Progression: Transition from development to a field-based consultant role, with continued support to achieve Cert IOSH and ultimately CMIOSH status., • Diverse Growth Opportunities: Dive into advanced areas like fire safety, DSEAR, and environmental monitoring for air, noise, and vibration – the sky’s the limit. What We’re Looking For We’re not just hiring for technical skills – we’re looking for passionate, driven individuals with big ambitions. Whether you’re already working in Health & Safety or come from a completely different field, we want to hear from you. Your personality, potential, and hunger to learn matter most. The Role • Full-time, permanent position with a clear path to becoming a Health & Safety Field Consultant., • Comprehensive on-the-job training within our field, technical, and content teams., • The flexibility to study and work – perfected by us to ensure your success., • A driving license is essential by the time you complete the program, as the role involves client site visits. What Happens Next? After successfully completing the scheme, you’ll join our team as a fully-fledged Health & Safety Field Consultant. From there, the opportunities to grow and expand your expertise are endless – whether you want to specialise further, take on leadership roles, or even oversee multiple compliance services. What We’re Looking For • Tech IOSH Status: At minimum, you’ll need to hold Tech IOSH status, with proof to back it up., • Passion for Safety: A genuine enthusiasm for building a rewarding career in Health & Safety is essential., • Driving License: While location-dependent, a valid driving license will be required to ensure you're ready for client site visits when the time comes. What Makes Citation Different? At Citation, we’ve spent three decades creating a culture where people thrive. This isn’t just a job—it’s a place where your talent is celebrated, your ideas are valued, and your career can flourish. Here’s What You Can Look Forward To: • Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., • Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., • Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued. And the Perks Don’t Stop There: • 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., • Post-Wedding Bliss: Extra holiday to enjoy life’s special moments., • Healthcare Cash Plan: Prioritising your health and wellbeing., • Pawternity Leave: A day off to welcome your new furry family member., • Community Days: Time off to volunteer and give back to causes you care about As we celebrate 30 years of success, we’re more excited than ever about the future. If you’re ready to work with a team that values your expertise, creativity, and personality, we’d love to welcome you to Citation. This is your chance to be part of a company where your work doesn’t just make a difference—it defines the future of Health & Safety. Ready to start your journey? Let’s talk!

Role: Infrastructure Project Manager- Banking Client Experience Required Location: Sheffield, UK (3days/Week Onsite) Duration: 6Months + 500GBP/Day inside IR35 Overview: We are looking for an experienced Infrastructure Project Manager to deliver complex technology initiatives within a large banking environment. The role focuses on infrastructure upgrades, migrations, patching, and refresh activities across core platforms, ensuring compliance, stability, and security. Key Responsibilities: Manage end-to-end delivery of infrastructure projects across servers, storage, networks, middleware, and databases. Define project scope, milestones, and deliverables in line with banking technology and regulatory requirements. Collaborate with cross-functional teams to ensure seamless execution with minimal business disruption. Oversee vendor management, procurement, and third-party resources. Ensure adherence to governance, compliance, and risk management frameworks. Provide clear project reporting and updates to senior stakeholders. Key Skills & Experience: Strong experience delivering infrastructure programmes within banking or financial services. Proven track record in patching, upgrades, migrations, and lifecycle management. Knowledge of regulated environments and compliance-driven delivery. Excellent stakeholder engagement, vendor management, and communication skills. Project management certification (PMP, PRINCE2, Agile, or equivalent) preferred. Priyanka Sharma Senior Delivery Consultant Office: 02033759240 Email:

Job Title: Lead Security Solution Architect- PAM Location: Hybrid-Sheffield, UK (3Days/Week Onsite) Duration: 6months+ 550GBP/Day Inside IR35 Project Overview CLIENT is working on a strategic Identity and Access Management programme and is re-shaping the way Authentication, Federation, Privileged Access Management, Access Governance, Secrets Management and API Security is done across the bank. One of the pillars of that programe is Privileged Access Management (PAM). CLIENT is working on uplifting controls and capabilities in privileged access for the Group and introducing the strategic password vaulting solution that will enable to meet strategic requirements. We are seeking an experienced Lead Security Solution Architect that can complement an existing team of Solution Architects to progress with designs of different components of the PAM solution and other supporting systems it will need to integrate with as part of the end-to-end journey. Security Solution Architects manage end-to-end solution design and are responsible for delivering architecture design documents in line with functional and non-functional business requirements, strategies, principles, standards, and patterns. Alongside the creation of high-level designs, Security Solution Architects will be required to record key decisions, design deviations, and technical risks and issues where appropriate. Security Solution Architects should be comfortable presenting and sharing solutions at design authorities and senior leadership & stakeholders. The Lead Security Solution Architect will provide technical thought leadership and direction to their project team and may represent the project / programme as subject matter expert. This role will require someone experienced in managing a team of on-shore and off-shore resources to deliver High- and Low-level designs to the required quality and standard. Principal Preferred Requirements Cybersecurity Expertise: • Significant experience and proven technical depth within one of the following domains of cybersecurity; security operations & incident response, threat & vulnerability management, identity & access management, cryptography, infrastructure, network, application, data, cloud, • Broad background across information technology with the ability to communicate clearly with non-security technical SMEs at a comfortable level, • Experience in both operational and transformation cybersecurity roles or a clear working understanding of both perspectives, • Experience working in large-scale IT transformation programmes, • Experience working with PAM solutions such as CyberArk, Centrify, Delinea and OneIdentity, • Preparing end-to-end configuration of the strategic PAM capability – including on-prem deployments as well as Cloud native toolings, • BizzDesign, Archi, or generic UML visualisation experience for high-level designs, • High proficiency and expertise in Jira for project & tasks management, • Working proficiency in Confluence for documentation Principal Accountabilities and Responsibilities Architecture & Design: • Produce, manage, and update end-to-end solution designs in line with reference architecture & business requirements (including High and Low Level Designs, • Articulate and publish key design decision records and options to ensure all solutions follow a logical, transparent decision-making process, • Articulate, publish, and ensure approval of any design deviations resulting in technical debt, • Ensure any technical risks or issues arising from a solution design are recorded and mitigated., • Produces, manages and translates the requirements into the architecture for that solution, ensuring technology and services meet the customer needs and expected business outcomes, • Ensures the design of the solutions are efficient, timely and cost effective throughout the project lifecycle, • Clear understanding of both the motivations of the business and technical security, • Ensures all high-level designs, architecture patterns, decision records, deviation requests, and technical risks or issue records undergo architectural and project governance processes, • Ensure all architecture artefacts undergo appropriate peer review prior to design authority presentation, • Effectively manages and escalates both technical and project risks or issues, • Articulates solutions and remediation steps to technical risks & issues, • Provides technical thought leadership to the Design Team and the Project, • Ability to manage a project team of technical architects, engineers, and/or analysts, • Masters or doctorate degree in cybersecurity, computer science, software engineering, or related field, • CISSP/CISM certification or other broad cybersecurity industry-recognised certificate, • SABSA or TOGAF certified preferred Priyanka Sharma Senior Delivery Consultant Office: 02033759240 Email: