... targets and managing customer expectations throughout the lifetime of their policy ... complaints and cancellations effectively * Having a high regard for compliance and treating ...
... To manage customer service enquiries in line with our customer service goals. • To support the ... complaints both verbal and written is desirable. • Use of Live Chat or a similar system is ...
Resolve customer complaints and queries escalated from team members, only further escalating ... Demonstrable track record of managing successful teams and developing individual team members ...