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The role involves supporting and assisting the Customer Liaison Team Leader in supervising the team, providing coaching and guidance to team members, and ensuring that all complaints are handled efficiently and in accordance with company policies and procedures. Act as the primary support for team m

We are looking for a Complaints Handler, who can resolve and report on complaints and claims received for our client, providing the highest level of customer experience and deliver fair and justified customer outcomes. Thorough investigation and response of complaints.

Complaints Manager – Wealth Management. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK. Leading and developing the Complaints Team, ensuring high standards of service an

Prepare detailed reports and share learnings from complaints to prevent repeat complaints from occurring including with the senior management team. Can you turn a negative into a positive?We’re looking for an exceptional investigator with an eye for detail and a natural talent for building relati

The CCG Complaints Team have responsibility for handling complaints about CCG's civil compliance activity. CCG and the wider complaints community to ensure all complaint points are addressed, reaching fair and impartial decisions. Directors/ExCom/MPs/customers when reviewing complaints.

Permanent - Complaints advisor - Full-time - Monday - Friday - Hybrid - Immediate Start - Liverpool Your new company My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional complaints advisor to join them on a perma

Complaints Advisor Second Line Support / 2nd line. We’re looking for passionate and resilient Second Line Complaints Advisors to join us and support our iD Mobile and Currys customers when they need us most. You’ll play a key role in resolving customer complaints and queries that require a highe

Care Assistant - Bank - Chorleywood.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every

As Complaints Manager, you'll take the lead in handling and resolving customer complaints, ensuring the highest standards of professionalism and integrity. What You'll Bring To The Complaints Manager Role. Demonstrable experience in a Complaints or Customer Relations role within the Insurance indust

Care Assistant - Bank - Kettering.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every d

Manage and resolve customer complaints ensuring timely and fair outcomes. Investigate complaints thoroughly, gather evidence, and prepare written responses in line with the Ombudsman's Complaint Handling Code. Identify root causes of recurring issues and work with service teams to implement improvem

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedicatio

Notting Hill Genesis, one of London's largest housing associations, is seeking Complaints Investigators to join our newly established complaints service on a 12-month fixed-term contract. Our complaints service is growing, and we're looking for experienced colleagues to join us in delivering excepti

Care Assistant - Nights - Wellingborough.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives

Owning the end-to-end handling of complex and high-risk complaints, including regulated complaints under DISP rules. You will establish a high-performing team, design efficient, tech-enabled complaints handling processes, and act as the subject matter expert for all regulated and non-regulated compl

Cleaner (Mornings) - Billing Aquadrome - Northampton, Northamptonshire.The team at Billing Aquadrome are looking for additional .Billing Aquadrome, Crow Lane, Little Billing, Northampton NN3 9DA.Friday - Monday (5am Start) - Possible Full Time.Billing Aquadrome is located in the Nene Valley, in the

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated.

Complaints experience in Insurance. Experience handling complaints in a Mobile phone industry would be advantageous. Get notified about new Complaints Handler jobs in.

Care Assistant - Bank - Blackwater.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Key Responsibilities of the Complaints Specialist (Investments):. Key Requirements of the Complaints Specialist (Investments):.

Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated.

You will act as the main point of contact for customers, ensuring all complaints are handled promptly, fairly, and in line with policy and the Housing Ombudsman's Complaints Handling Code. Customer Resolution Officer / Complaints Officer. Stage 1 and Stage 2 complaints across all service areas.

Touring Caravan Facilities Cleaner - Billing Aquadrome - Northampton, Northamptonshire.Touring Caravan Facilities Cleaner.Billing Aquadrome, Crow Lane, Great Billing, Northampton NN3 9DA.Site Manager or Facilities Supervisor.Billing Aquadrome is a bustling holiday park offering a variety of leisure

You’ll investigate and resolve individual client advice, Partner-service or product-related complaints; making decisions and recommendations for redress and communicating decisions in respect of complaints to the client and members of the Partnership. James’s Place treats its clients fairly by r

Cleaner - Part Time - Huntington.At Prezzo, we're committed to more than just crafting outstanding food-we're focused on building better careers and creating better moments for everyone.We believe in helping you grow professionally, while ensuring every shift is filled with passion and excitement.Pr

The purpose of this role is to be responsible for the day-to-day handling of Customer Complaints, ensuring any complaints received by the business are handled efficiently and within regulatory timescales, making recommendations when drafting responses and ensuring the business runs smoothly and ensu

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedicatio

The post involves assisting in handling claims, inquests, and complaints in compliance with the Coroners Rules, NHS complaints regulations, and NHS Resolution procedures and protocols. Within the Patient Safety and Governance Department, the role involves receiving and processing all claims, inquest

Housekeeping Assistant - Bank - Care Home - Northampton.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Ba

Get notified about new Complaints Assessor jobs in. Insurance Complaints Investigator. Insurance Complaints Investigator.

Housekeeping Assistant - Care Home - Melbourn.As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assist

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

Housekeeping Assistant - Care Home - Kettering.As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assis

The Complaints and Compliance Team is a small, supportive team responsible for managing student complaints, appeals, and disciplinary processes, as well as Freedom of Information and Subject Access requests. You must have experience in handling student complaints or appeals and in maintaining accura

Lilleshall Sports Centre,Shropshire,TF10 9AT.As and when required, between Monday to Sunday 09.Transport provided to and from Telford & Newport.Here at Lilleshall Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun.To be the

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

Kitchen Assistant - Bank - Care Home - Melbourn.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents

You’ll work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

Social Care Assistant, St brendan's Care Home, Isle of Barra (9324).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

Ensure complaints are handled in line with our complaints process including investigation to the relevant manager. As the Customer Complaints Team Leader, you will also oversee a team of administrators who handle incoming stage 1, stage 2, and ombudsman complaints. Monitoring and accurately recordin

INTERNAL APPLICANTS MUST APPLY VIA MYSELF.You will be an enthusiastic individual and will work as part of a team responsible for cleaning and ensuring that council buildings are kept in a clean and hygienic condition.You should possess good communication skills, be able to work on your own or as par

We are looking for new talent to fill our Customer Complaints Advisor roles in permanent, full-time contracts in our call centre in Glasgow. This involves delivering the highest quality of customer service to enhance the customer experience and resolve complex complaints. Resolving complex issues wi

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and frien

The Regulated Complaints Handler plays a critical role in ensuring a high standard of customer satisfaction by effectively managing and resolving customer complaints. As a Complaints Handler, you will play a key role in ensuring customer satisfaction by effectively managing and resolving complaints

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

The post holder will assist in the handling and processing claims, inquests and complaints for the Trust, in compliance with the Coroners Rules, NHS complaints regulations and NHS Resolution procedures and protocols. Working within the Patient Safety and Governance Department to receive and process

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

You will be responsible for the management of all complaints received into the Local Authority. Demonstrable experience of supporting a Complaints or FOI function and / or working in a customer service Information service dealing with the public. Experience of investigating and resolving complaints

As a Care Assistant at a Barchester complex care home, you'll help residents enjoy each day by making sure they get the quality care they deserve.We'll look to you to support our residents with a variety of needs, including advanced or young onset dementia, multiple sclerosis, neuro rehab and Huntin

Day to day, the Complaints and Resolutions Manager will help ensure that Surrey County Council provides an excellent service in relation to the complaints and customer relations procedures. As our Complaints and Resolutions Manager, you will be involved in the following key areas of responsibility:.

Social Care Assistant, St brendan's Care Home, Isle of Barra (0924).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company’s introducers and customers. To work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly inve

Education Support Worker (0179-25) - Derby, DE22 1GBAbout the UniversityWe have one simple promise – to make a positive impact.Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.The University of Derby is a modern un

Managing all aspects of the complaints process, from initial receipt through to resolution and remediation. Significant experience handling client complaints and feedback processes with professionalism and care. Complaints Manager - Wealth Management, west midlands.

Nursery Team Leader - Winchmore Hill0Join Childbase Partnership and be part of something extraordinary.At Childbase Partnership we have been delivering childcare excellence since 1989.Our mission is to give children the best possible start in life and instil a lifelong passion for learning.Across al

Supporting positive external relationships to strengthen the organisation's reputation for handling complaints fairly and transparently. Experience handling complaints within a regulated or customer-focused environment. Get notified about new Complaints Assessor jobs in.

Nursery Team Leader - Winchester0Join Childbase Partnership and be part of something extraordinary.At Childbase Partnership we have been delivering childcare excellence since 1989.Our mission is to give children the best possible start in life and instil a lifelong passion for learning.Across all 44

You will work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

Nursery Team Leader - Aylesbury0Join Childbase Partnership and be part of something extraordinary.At Childbase Partnership we have been delivering childcare excellence since 1989.Our mission is to give children the best possible start in life and instil a lifelong passion for learning.Across all 44-

Have you worked in a position where your sole duty has been handling FCA-regulated complex complaints? *. Pick out the complaints points you would address if you were handling this. Please note that the essential criteria when applying for this role is that you are a tenured FCA-regulated Complaints

Care Team Leader - Hampstead, NW3 3BX, United KingdomAs a Team Leader based at Compton Lodge, Central and Cecil, you’ll be supported by the Home Manager and play a key role in leading and supervising a dedicated team of caring professionals.Working closely with your team, you’ll ensure that the

An important part of the complaints processes is identifying learning from complaints when we have got something wrong. This important role enables us to deliver our statutory and local complaints processes. You will manage complaints which have been escalated.

Team Leader - Building Your Futures - PO1 2AL, United KingdomJob Category: Social Care ChildrenRegion / Division: UK RegionLocation: Civic Offices, PortsmouthWorking Hours: 37About Portsmouth City CouncilPortsmouth City Council is a unique organisation, committed to making a difference, and is guide

Hamilton Woods Associates have been engaged by a renowned social housing provider in Kent, to recruit to a Housing Senior Complaints Officer on a temporary basis. Managing a team of x2 Complaints Invesigators. Providing analysis and report findings to senior management on complaints and dissatisfact

Full-time Team Leader vacancy at GAIL's - South End Green.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAILs family and for supporting and.With no day being the same, you must be organ

Care Team Leader - Andover, SP11 6JS, United KingdomAs a Team Leader at Enham Trust you will be working with residents and the staff team to ensure residents receive a high standard of care.Ensuring the service offered upholds the principles of promoting person centred care and through strict adhere

Location: The Co-operative Food, 65 College Street, Nottingham, NG10 4NN.Contract: 16 hours per week + regular overtime, permanent .Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can n

Full-time Team Leader vacancy at GAIL's - South End Green.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAILs family and for supporting and.With no day being the same, you must be organ

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

We are looking for a highly motivated.Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.The main purpose of your role is to provide a.You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to a

If you have managerial experience, strong leadership, analytical ability, initiative, a solution-oriented consultative mindset, a thorough knowledge of banking, Sanctions processes, service operations, products and systems and the ability to work effectively in a high volume, deadline driven, divers

Grounds Maintenance Team Leader Coventry.Annualised hours 40 Hours Per Week.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to

Location: 2 Church Road, Murston, Sittingbourne, ME10 3RE.Contract: 24 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now app

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Newham.No personal care or experience is required, just the right values.The role involves working on a rota pattern which will be three nights per week working 10 hours only each n

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

Would you like to lead a dynamic team that ensures that new developments throughout Buckinghamshire are designed to account for and manage surface water flood risk? We have a great opportunity for a .Sustainable Drainage Team Leader .Buckinghamshire Council is a relatively new organisation

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

Software Commissioning Test Team Leader (ICS).Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets.We enhance the ef

As a Team Leader at a Barchester care home, you'll help to make our residents' lives stimulating and fulfilling so that we can deliver the person-centred care and support they deserve.Always focusing on respecting our residents' independence, privacy, dignity and choice, you'll lead and supervise ou

Location: 146 Wharf Road, Pinxton, NG16 6LQ.Contract: 20 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for this ro

Location: 58 Perth Street, Blairgowrie, PH10 6DL.Contract: 16 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for th

Position: Housing Support Worker.Location: Watford, Hertfordshire.Application Closing Date: 01/09/2025.Emerging Futures works nationally with people affected by addiction, encouraging them to make positive changes to their lives.We believe that no one should suffer the stigma associated with addicti

Grounds Maintenance Team Leader Bournemouth.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to join our Corporate team.Glendal

We’re looking for a highly motivated.As a Customer Service Advisor, you will provide.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.Support in training t

Grounds Maintenance Team Leader Southampton.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to join our Corporate team.Glendal

As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important.The variety of housekeepin

As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager

At Connells Group, we pride ourselves on offering exceptional customer experiences as we help people navigate the property market.Our team is the heart of our success, and we’re looking for a friendly, professional Customer Service Advisors to join our vibrant team in our Contact Centre in Dunstab

Grounds Maintenance Team Leader Newport.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to join our Corporate team.Glendale, a

Qualified Trainee Mortgage and Protection Advisor to join them in Acocks Green.We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working

Location: The Star PH, Wych Hill, Woking, GU22 0EU.Contract: 12 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Grounds Maintenance Team Leader Chester.Annualised hours 40 Hours Per Week.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.You w

What if you could do the kind of work the world needs?.At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life.You can embrace your curiosity in a culture that celebrates new ideas and diverse perspe

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package includ

Location: Previously Riverside Inn, Fore Street, Bovey Tracey, TQ13 9AF.Contract: 16 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including, early mornings, afternoons, late evenings, and weekends, to be discussed at interview.You can now apply for this role

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

National Living wage per sleeping night hours.Full Time & Part Time available.Working on a rolling rota, so you will be required to work a variety of days, waking nights and sleeping nights.Are you interested in broadening your knowledge and experience in brain injury? Do you want to make a positive

Lawes are currently working with a highly regarded Insurance Broker who have an exciting a new opportunity for a Team Leader to join their team in Berkshire.The ideal candidate will need to have a strong background in the insurance industry, excellent leadership skills, and a passion for driving te