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Business Development Associate (Career Pathway Role) Location: Scunthorpe, with travel to customers. (Hybrid after successful completion of probationary period). Reports to: Commercial Manager Working arrangements: Full time / 35 hours pw role. Company Overview The HBP Group is the number one choice for many businesses across the UK looking for reliable, award winning business technology. Providing a range of services including local IT Support, Accounts software and EPOS solutions. We offer our customers a range of the best market leading products and services to streamline complex business processes and increase efficiency. We have 5 offices including our head office in Scunthorpe, an office in Hull, another office in Peterborough and a further one in both Hampshire and Cornwall. The Role This role marks the start of a structured career pathway, designed to develop you into a confident and commercially capable Business Development professional, one who plays a direct role in delivering an effortless, reassuring, and insight led customer experience. In these early stages (first 12 months), your focus will be on building and nurturing relationships with existing customers, ensuring every interaction feels smooth, supportive, and easy for the client. You will learn how to simplify complexity, communicate clearly, and guide customers confidently through decisions… all key principles of the effortless experience. During this initial stage, you will: • Build strategic relationships grounded in trust and simplicity., • Deliver insight led conversations that help customers avoid friction and make informed choices., • Identify solutions that are operationally and financially viable., • Ensure proposals and communications are clear, concise, and customer friendly., • Support and deliver customer renewals in a way that feels straightforward and transparent., • Apply Challenger techniques to create value while maintaining an easy, constructive customer journey. As you progress, your role broadens into full Business Development responsibilities, where you will continue to champion our vision of changing the relationship our customers have with technology by making every experience intuitive, seamless, and frustration free. What We’re Looking for in the Successful Candidate We are seeking someone who is curious, commercially aware, and passionate about technology… especially ERP (Enterprise Resource Planning) solutions, such as Microsoft Dynamics or Sage Intacct, and how these systems help organisations streamline processes, improve efficiency, and operate more effectively. You may come from a technical background, such as: • IT Manager, • Professional Services Engineer, • Service Desk Analyst, • Systems Administrator, • Technical Support Specialist Or you may come from a finance or accounts background, such as: • Accounts Assistant, • Finance Administrator, • AAT Level 3 (or equivalent experience) Whether your experience is technical or operational, you should be excited about helping customers navigate challenges, simplify their processes, and make confident decisions using modern business solutions like ERP systems. The ideal candidate will: • Have a genuine passion for technology and ERP solutions, • Be comfortable building relationships with stakeholders at all levels., • Bring a confident, proactive approach to customer conversations., • Be an excellent communicator able to explain complex topics clearly and simply., • Love solving problems and reducing friction for others., • Naturally deliver a calm, supportive, and effortless customer experience., • Be organised, motivated, and ready to grow into a senior commercial role as part of our structured career pathway. If you enjoy helping people, thrive on understanding how systems and processes work, and take pride in making complexity feel simple, this is the perfect opportunity to launch your commercial career. Key Responsibilities (First 12 Months) Account Management Cultivate strong, trust-based client relationships that feel supported and effortless. Meet or exceed monthly sales targets while championing a smooth customer experience. Sales Strategy & Insight Delivery Use Challenger insights to guide clients effectively delivering clarity, simplifying decisions, and helping them avoid unnecessary effort. Team Collaboration Work with internal teams to ensure proposals are technically sound, commercially aligned, and easy for customers to understand and progress. CRM Management Maintain accurate CRM records to support transparency and prevent unnecessary customer effort caused by missing or unclear information. Renewal Success Lead renewal discussions for key clients, ensuring the renewal process is simple, predictable, and easy for customers to move through. Service Delivery Manage service escalations with urgency and empathy, ensuring customers feel heard and supported with minimal effort required on their part. Account Ownership Take ownership of Gold Accounts (and others as assigned), ensuring proactive communication and high-quality, frictionless customer experiences. Role Overview (Future Scope… Year 2 and Beyond) As you develop, your scope will expand to include: • Generating new business and converting prospective clients., • Leading high impact commercial engagements., • Positioning our services with clarity and confidence., • Driving long term customer success through effortless CEX., • Representing our values and helping transform how customers experience technology. Salary & Package Salary: £30,000 – £40,000 per annum, depending on experience. Your reward structure grows with your development: • Year 1: Eligibility for our Sales Bonus Scheme, reflecting performance in relationship-building, renewals, and effortless CX delivery., • In addition - Year 2 onwards: Eligibility for our Commission Scheme, recognising your expanded commercial contribution. Why work for us? Here at the HBP Group we are passionate about our business and our customers, and believe our people are our most asset. Driven by our commitment to creating a great place to work for all our staff, we are always looking for ways to improve our employee experience. We are committed to being a truly great place to work. As an accredited Living Wage Foundation employer, we proudly pay the Real Living Wage and are working towards earning Best Companies 3 Star “World Class employer to work for” accreditation in the future. That’s why it’s a great time to join The HBP Group… As we continue our successful journey with exciting and achievable growth plans, we want to focus not only on our overall commercial objectives but creating a great working environment for our staff to thrive. That’s why we are looking for people who are passionate, trustworthy, and forward-thinking to join our team. Here are some of the fantastic benefits we offer and our people love: • 36 days of holiday (28 days plus bank holidays), pro-rated for part-time employees., • Option to sell back holiday *, • Salary Sacrifice Pension Scheme and a range of additional salary sacrifice options, including Electric/Hybrid Car, Bike to Work, and Childcare schemes*., • Enhanced family-friendly leave, including Maternity Pay*, Paternity Pay*, and our compassionate “Time to Say Goodbye” bereavement leave”., • Mid Year and Year End Appreciation Parties, themed office days (yes, even Pancake Day!), and fundraising events supporting our chosen charities., • A friendly, inclusive working environment ... we genuinely are a great bunch., • Free lunches and summer BBQs., • Quarterly Rise & Shine breakfast events to bring the team together., • Casual business dress code, with the option to choose from our free workwear wardrobe., • Christmas Thank You Bonus*., • Structured support and guidance from day one, including tailored training plans to help you succeed., • On site parking for convenience. Closing Date: 20th February 2026 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted.

Report to Lifecycle Team Lead and work with Head of CRM. You are a hands-on CRM executor who loves building campaigns, setting up journeys, and optimising performance. Join a high-impact CRM team at a membership business serving millions of key workers.

The CRM Manager acts as a key point of escalation process owner and performance driver for all CRM activities. Ensure CRMs maintain deep understanding of customer operations service needs and business priorities. Standardize CRM processes tools and best practices across the team.

At Provident CRM, we’re all about helping businesses grow with the best CRM solutions. Lead the CRM strategy for the Monday CRM, working closely with teams such as Marketing, Customer Success, and the Tech Team to reach sales targets. Stay updated on product knowledge, CRM trends, and the competit

Central London Location – Hybrid working arrangement.Ecommerce Manager, Ecommerce Executive, Creative Team.Increase our customer LTV through engaging content and campaigns.We have an exciting opportunity for a digital marketing and beauty enthusiast to assist the growth of one of the UK’s most p

At Provident CRM, we’re all about helping businesses grow with the best CRM solutions. Lead the CRM strategy for the Monday CRM, working closely with teams such as Marketing, Customer Success, and the Tech Team to reach sales targets. Plan and execute marketing initiatives to drive lead genera

We’re looking for a Data Strategist focused on CRM and lifecycle foundations to help us understand and improve our existing email and CRM workflows. Data Strategist – CRM & Lifecycle (Part-Time, Temp Contract). Audit existing CRM and email workflows.

As CRM & Acquisition Manager, you will own the strategy and delivery of how we communicate with our members, from their first interaction to long-term loyalty.

As part of my client's growth, theyre strengthening their marketing technology capabilities and expanding their work with Braze to power lifecycle marketing at scale.Creation of targeted audience segments using behavioural events, user attributes, filters, and exclusion logic.Build of multi-step Can

Leading a CRM team of three within a 12-strong marketing team, you'll take full ownership of CRM, shaping the strategy from the ground up while staying hands-on day to day. This is a role for a data-driven CRM Manager who enjoys balancing execution with long-term thinking. Own and optimise daily CRM

Knowledge and understanding of CRM databases and their management.

Data Strategist – CRM & Lifecycle (Part-Time, Temp Contract)\n Contract: Temporary (3 months, with option to extend)\n Hours: Part-time (2–3 days per week)\n We’re looking for a Data Strategist focused on CRM and lifecycle foundations to help us understand and improve our exist

Leading a CRM team of three within a 12-strong marketing team, you'll take full ownership of CRM, shaping the strategy from the ground up while staying hands-on day to day. This is a role for a data-driven CRM Manager who enjoys balancing execution with long-term thinking. Own and optimise daily CRM

Development of custom HTML/CSS templates, modular content blocks, and reusable design systems for multi-channel CRM. Enablement and training of CRM and campaign teams on platform capabilities, technical best practices, and new feature adoption.

CRM ExecutiveJob Tenure: Full-time, permanentSalary: CompetitiveCompany DescriptionReady to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good!We’ve been providing Home and Motor Insurance since 2000

CRM Services DeveloperLocation: Home-based with regular travel to the Guildford officeDepartment: OperationsSalary: £28,467 to £31,640Hours: 37.

Senior CRM CoordinatorDigital and Brand Experience - CRM Team£30,000 - £33,000 per annum depending on experience + bonus + benefits38 hours per weekClose date: Sunday 8th FebruaryInterviews: Initial Calls - w/c Monday 9th FebruaryWere looking for a highly organised, passionate and results-driven i

Job DescriptionWe are currently recruiting for 2 CRM Executives to join our dynamic Marketing team on 6 - 9 month secondments. The role delivers effective CRM campaigns through hands-on Braze experience, including building templates, canvases, and liquid logic for email and SMS. Consider new uses ca

Location: Hybrid, two days a week in office - based out of either Bournemouth or Bristol officesThe team youll be joining is mid-transformation of CRM journeys for this financia. CRM Marketing Automation Manager (Salesforce)Term: 12-month contract - with the team having at least a 3 year roadmap ahe

CRM Coordinator Location:Lytham St Annes, Lancashire Salary:33k + BUPA Private Healthcare, Pension, Life assurance, Bonus etc We are working with a leading organisation inLytham St Anneswho are expanding their dynamicCRM team. In this role, you will be responsible for driving CRM strategies and pla

CRM Manager £40k - £50k Hybrid working Cheshire Forward Role are working with an e-commerce brand operating in the premium home and lifestyle space.

This is a newly created position for a Head of CRM Development to take hands on management over a large Zoho suite for an SME in Northampton. To be considered for this position, you will have a solid CRM solutions background within the Zoho ecosystem. This will include Zoho CRM, Zoho Creator,.

You will lead and own the CRM strategy for the UK and Ireland and managing all areas of the CRM (MS Dynamics 365) and its interface with all the key departments in the business. We have a new opportunity for a CRM Manager to be joining a progressive company in Banbury on a full time, permanent basis

Senior CRM Executive | Greater Manchester | Basic up tp £40k | Scale up DTC Brand(Free Brekky on a Friday + Free on-site Gym! + Fast Growing Brand!)Zachary Daniels are proud to represent this leading online retailer, the business continues to experience strong growth, fuelled by an expanding produc

An award-winning, fast-growing UK retailer is seeking a proactive and detail-oriented CRM Executive to join its expanding marketing team. About the RoleThis role will focus on managing CRM cha.

A healthcare support organization in London is looking for a Data Executive to enhance CRM data management.

A leading digital marketing firm is seeking a CRM Systems Assistant to support global e-marketing initiatives. The candidate will be responsible for managing data quality in the CRM, planning client communication strategies, and providing training across global offices. The ideal applicant will have

The CRM & Loyalty Senior Manager will own and evolve Wingstop UK + Ireland CRM and loyalty strategy, driving customer retention, frequency, and lifetime value and therefore make meaningful contribution to LFL / SSS core growth through data-led, culturally relevant engagement. CRM + loyalty programs:

This role is critical to the success of our CRM engagements — ensuring campaigns are executed flawlessly, data is used effectively, and clients see tangible results from their CRM investments. Configure and customise CRM platforms (primarily Braze) to implement agreed strategies and campaign plans

Reporting to the CRM Manager, this role is situated within the CRM function, which is part of the wider Marketing function. Work autonomously on CRM initiatives while coordinating cross-functional stakeholders (Product, Data, Content, Investment Advisory) and effectively communicating campaign resul

This role involves leading the technical architecture and ensuring effective CRM and marketing automation strategies.

A leading marketing consultancy in the UK is seeking a Digital Marketing Manager to develop and execute comprehensive digital marketing strategies in the automotive sector.The ideal candidate will have over 5 years of experience in digital marketing, strong analytical skills, and expertise in managi

The ideal candidate will have proven retail management experience, strong CRM abilities, and a passion for coaching.

A leader in legal tech solutions is seeking an Implementation Consultant to join their team in Greater London.This role involves supporting clients with software implementations and driving innovation in legal technology.The ideal candidate should have a strong background in matter management, excel

The ideal candidate will possess expert CRM knowledge, particularly in Salesforce, and demonstrate strong leadership in managing cross-functional collaboration and Agile teams.

The CRM Programme will consolidate and CRM platforms and processes across WPP agencies, supporting a holistic view of global clients. This will simplify the CRM estate, standardising business processes, and improving pipeline and opportunity management.

This hybrid role involves supporting the CRM system and assisting users with issues.

Marketing CRM Campaign Manager. You’ll be a CRM and marketing automation power user, running complex inbound and outbound campaigns, building lifecycle journeys and using data to drive decisions. CRM/marketing automation platform).

A leading premium lifestyle brand is seeking a Senior CRM Manager for maternity cover. This role is pivotal in driving the CRM strategy across multiple channels and markets, leading a team of managers, and contributing to customer engagement and retention. Ideal candidates should possess substantial

We’re looking for a senior CRM leader who has operated in fast‑paced, consumer‑facing environments and understands how CRM drives real commercial value at scale. You’ll combine commercial accountability, strategic leadership and platform ownership, ensuring CRM continues to scale alongside t

Hello! Tom Seebold here I'm the founder of Intentive, a specialist CRM consultancy based in London. Our future CRM Account Manager. This role will be perfect for someone with around 3-4 years CRM and/or email marketing experience, and someone looking for a fast-paced environment with plenty of auto

Full Stack Engineer – Health CRM Integration. Full Stack Engineer – Health CRM Integration. A private medical clinic is seeking a skilled Full Stack Engineer to finalize and deploy a custom CRM system designed to streamline patient bookings, data management, and payment processing.