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Job Title: Business Development Executive Location: Exeter (Hybrid) Reporting to: Sales Manager (Verification) About the Role The Business Development Executive is responsible for driving new business growth and supporting clients to adopt and maximise our verification services. Operating within a high performing sales environment, the role manages a mix of marketing-generated leads, referrals, and self-generated opportunities. The role requires strong prospecting ability, excellent communication skills, and a proactive approach to managing relationships across the full sales lifecycle—from first contact through to onboarding, activation, and ongoing usage. This is a fast-paced commercial role with clear KPIs, a strong focus on quality, and a direct link between performance and earnings. Key Responsibilities New Business Development • Respond to and qualify a high volume of inbound enquiries, marketing-generated leads, and referrals, • Progress leads quickly and effectively through the sales process, • Follow up marketing leads to understand compliance and verification requirements, • Identify gaps, risks, and challenges our solutions can support, • Research organisations’ compliance obligations to uncover new opportunities, • Re-engage lapsed or low-activity clients, • Identify and engage key decision-makers to build pipeline Sales Process & Pipeline Management • Maintain a structured, high-quality sales pipeline, • Ensure accurate forecasting, timely follow-up, and clear activity tracking, • Engage with warm, cool, and self-sourced leads, • Move opportunities efficiently through the sales cycle, • Prepare and deliver tailored virtual and face-to-face demonstrations, • Clearly communicate the value of verification solutions, • Negotiate pricing and contract terms to close sales Client Onboarding & Activation • Manage new client accounts during onboarding, • Ensure services are implemented smoothly, • Support customers to begin processing checks successfully, • Monitor early activity and adoption, • Identify and remove barriers to usage, • Provide guidance on system features and best practice Account Growth & Client Development • Identify upsell opportunities across the uCheck and TrustID portfolio, • Maintain strong client relationships to support retention, • Resolve queries and enhance the customer experience, • Use client feedback and market insights to recommend solutions Collaboration & Ways of Working • Work closely with Sales, Marketing, Client Services, and Compliance, • Support shared goals and coordinated client experiences, • Contribute to team discussions and knowledge sharing, • Participate in continuous improvement initiatives Essential Skills & Experience • Proven B2B sales experience with a strong track record, • Confident in outbound sales and opportunity conversion, • Experience using CRM systems, • Strong communication and presentation skills, • Comfortable delivering virtual and in-person demos, • Excellent time management and organisation, • Skilled in objection handling and negotiation, • High accuracy in data entry and follow-up, • Able to thrive in a fast-paced environment Personal Attributes • Ambitious and target-driven, • Positive, resilient, and adaptable, • Customer-focused with a consultative approach, • Self-motivated and able to work independently, • Collaborative team player, • Energetic, proactive, and solutions-focused, • Role models the behaviours and values of the Citation Group If you are interested please apply now!

Business Development Manager – South West (UK) 📍 Remote / Regional Travel | 💼 Full-time, Permanent A market-leading organisation within the weighing, slicing, and technology solutions sector is seeking a driven Business Development Manager to support continued growth across the South West region. This is a high-impact role focused on expanding market presence, developing new business opportunities, and building long-term client relationships across sectors including retail, food production, and industrial markets. The Role As Business Development Manager, you will take ownership of regional sales growth by identifying opportunities, managing key accounts, and delivering tailored solutions that meet customer needs and commercial objectives. Key Responsibilities • Develop and execute a regional business development strategy to achieve sales targets, • Identify, engage, and convert new customers across multiple sectors, • Build and maintain strong relationships with existing clients to drive repeat business, • Collaborate with internal teams to deliver customised solutions and proposals, • Lead contract negotiations and close profitable deals, • Monitor market trends, competitor activity, and customer feedback, • Represent the business at trade shows, industry events, and networking opportunities, • Prepare regular sales reports and forecasts About You • Minimum 3 years’ experience in business development or sales, • Experience within technology, manufacturing, or related sectors preferred, • Strong understanding of sales cycles, negotiation, and account management, • Excellent communication, presentation, and relationship-building skills, • Comfortable working independently in a remote environment, • Proficient in CRM systems and Microsoft Office, • Full UK driving licence and willingness to travel regionally, • Degree or equivalent qualification in Business, Sales, Marketing, or similar (desirable) What’s On Offer • Competitive salary package based on experience, • Remote working with regional travel, • Clear opportunities for professional development and career progression, • Supportive and collaborative team culture, • Pension scheme, life assurance, and a comprehensive benefits package, • Access to innovative technology and product solutions If you’re a results-driven sales professional looking to make a tangible impact in a growing region, this role offers both autonomy and long-term career potential.

Bid Manager / Pre-Construction Manager – Civils (Hybrid Working) Exeter (with regional travel) - Permanent - Full Time Civils projects up to £15m Hybrid working – up to 2 days per week from home A Tier 1 civil engineering contractor is looking to appoint an experienced Bid Manager / Pre-Construction Manager to lead the full pre-construction lifecycle across the South West. With a strong and growing pipeline of infrastructure and highways schemes, this role plays a critical part in securing and successfully mobilising new work. Projects typically range up to £15m in value and span highways, infrastructure, and wider civils delivery. The Role You will take ownership of the regional tender pipeline, leading activity from early engagement through live tenders and post-award handover. Working closely with estimating, commercial, delivery, and supply chain teams, you will ensure bids are strategically aligned, well governed, and positioned for success. Key responsibilities include: • Leading and managing the tender pipeline across the South West, • Aligning bid strategy with business objectives and available resources, • Overseeing bid content including CVs, case studies, social value and ESG submissions, • Managing governance, approvals, and internal sign-off processes, • Supporting subcontractor engagement and tender analysis, • Capturing and sharing client feedback to support continuous improvement, • Leading post-award meetings and early client engagement, • Ensuring smooth handovers into delivery and contributing to early-stage planning About You You will bring strong experience from the front end of construction projects and be comfortable operating in a fast-paced, deadline-driven environment. Key requirements include: • Proven experience in bid management, pre-construction, or estimating within construction, ideally civils or highways, • Strong client-facing and stakeholder management skills, • A commercial mindset with the ability to manage competing priorities, • Confidence working with CRM systems and structured governance frameworks, • Full UK driving licence, • Experience contributing to or leading business improvement or transformation initiatives This is an excellent opportunity for someone who enjoys influencing projects at the earliest stages and wants to play a key role in shaping how major civils schemes are secured and delivered. If you are strategic, commercially minded, and enjoy building strong client relationships, this role offers genuine impact and progression.

Our Client who are a leading Logistics business are recruiting an exciting position to join them as Group Bid Manager. The Role We’re seeking an experienced Group Bid Manager to take ownership of our end-to-end bid management process across all divisions of the business. You’ll lead the development and submission of compelling, high-quality proposals for new and retained contracts, working closely with operational, commercial, and executive teams to maximise growth opportunities. Key Responsibilities • Lead and coordinate the entire bid process from opportunity tracking through to submission and post-bid review., • Develop winning strategies and ensure proposals align with company objectives and client requirements., • Write, review, and edit bid content to ensure clarity, accuracy, and a strong value proposition., • Manage bid timelines, resources, and input from cross-functional teams to ensure on-time delivery., • Maintain a centralised bid library with up-to-date case studies, templates, and standard responses., • Analyse bid performance, identify improvement areas, and implement best practices for future submissions., • Proven experience managing bids within the logistics, transport, or supply chain sector., • Strong writing, editing, and communication skills with excellent attention to detail., • Demonstrated ability to manage multiple complex bids simultaneously under tight deadlines., • Commercial awareness and understanding of pricing models, tender requirements, and client evaluation criteria., • Excellent stakeholder management and leadership skills., • Proficiency with MS Office and bid management tools (e.g., InDesign, CRM systems, or specialised bid software).

Senior Account Director Location: South West England (Hybrid / Field-based) Network & Security / MSP (New Regional Division) The Opportunity We are working with a well-established network, security reseller and MSP that is launching a new South West division . This is a genuinely exciting opportunity for a stand-alone, entrepreneurial Senior Account Director to take ownership of a region and build something meaningful from the ground up. This role suits someone who thrives with autonomy, enjoys opening doors, and wants real influence over how a regional business grows not just carrying a number. The Role As Senior Account Director, you will be responsible for developing new client relationships and growing strategic accounts across the South West. You will act as the commercial lead for the region, working closely with pre-sales, technical delivery, and vendor partners while helping shape the long-term go-to-market strategy. Initially, this is a hands-on, individual contributor role , with the opportunity to build and lead a regional team as the division grows. Key Responsibilities Own and grow revenue across the South West region Identify, win, and develop new business across network, security, and managed services Build trusted, long-term relationships with senior stakeholders Lead the full sales cycle: prospecting, solution design, negotiation, and close Work collaboratively with pre-sales and delivery teams to design robust solutions Engage with key technology vendors and distributor partners Contribute to the regional growth strategy and future team build Maintain accurate pipeline forecasting and CRM discipline Experience & Background Proven experience in a senior sales or account director role within: Network & security reseller MSP or IT services business Comfortable operating stand-alone with minimal supervision Strong new business capability, balanced with account growth Experience selling into the public sector is highly advantageous Commercial understanding of: Networking Cyber security Managed services Technology Exposure (Advantageous) Aruba HPE Fortinet (Vendor-agnostic mindset preferred depth matters more) Personal Attributes Entrepreneurial, self-starter mindset Comfortable with ambiguity and building from scratch Commercially sharp and outcome-focused Credible at C-level and senior IT leadership level Relationship-led, not transactional Why Join? Chance to shape and grow a new regional division High degree of autonomy and trust Strong vendor relationships and delivery capability behind you Clear progression into regional leadership as the business scales

Sales Manager Up to £50,000 + Benefits etc Exeter Are you a results-driven sales leader with a passion for developing high-performing teams? Do you thrive in a fast-paced, customer-centric environment? Following the successful on-boarding of new partnerships & significant business growth, my client is looking for an experienced Call Centre Sales Manager to lead & inspire our established sales team. You'll play a key role in driving performance, coaching talent, & delivering exceptional customer experiences. Key Responsibilities Lead, motivate, & manage a team of sales advisors to consistently exceed targets Provide regular coaching, training, & performance feedback Monitor KPIs & implement strategies to drive continuous improvement Maximise conversion rates across all lead sources Work closely with senior management to align sales activity with business objectives Deliver clear & accurate performance reporting Ensure full compliance with company policies & industry regulations About You Proven experience in a sales management role, ideally within a call centre environment Strong sales coaching and people-development capability Confident, motivational leadership style with excellent team-building skills Outstanding communication & interpersonal abilities Data-driven mindset with a focus on performance optimisation Ability to perform under pressure & meet challenging deadlines Proficient in CRM systems & call centre technology What We Offer Competitive salary (dependent on experience) with uncapped commission Clear career progression & professional development opportunities Supportive, energetic, & collaborative team culture Modern office environment with excellent facilities Regular incentives, team events, & recognition programmes Want to find out more? Kayleigh (phone number removed) (url removed) WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bloor Homes, our Sales Advisors are an integral part of the team one that doesnt just sell bricks and mortar, but that helps make our customers dream new homes become a reality. Reporting to the Sales Manager, youll be one of the first points of contact for homebuyers, as well as liaising with solicitors, estate agents and bank and building society managers and valuers. We are recruiting for an experienced Sales Advisor to join our Exeter Region, based in Pinhoe, Devon . In this role you will be youll be helping homebuyers every step of the way by taking reservations, initiating paperwork and ensuring purchasers understand the financial and legal aspects of buying a new home. Not only will you be doing this for one of the largest privately-owned house-building groups in the UK, but youll also be part of a family-owned business where we value you, your contribution and your ideas. MAIN DUTIES This varied advisor role includes a wide range of duties, including: Maintaining an up to date knowledge of the product and its construction, relevant local information, competitors, our unique selling points, the Consumer Protection from Unfair Trading Regulations 2008 and the Business Protection from Misleading Marketing Regulations 2008, and use such knowledge in a professional and structured manner. Ensuring Bloor Homes Health & Safety Policy and Personal Safety Policy is adhered to and all visitors are made aware of the requirements to wear PPE when entering the construction areas of the development. Initiating approaches to prospects, recording and following up all visitors, regularly updating and progressing all prospects via Weekly Visitors Analysis forms and CRM system. Taking reservations and initiating all paperwork with speed and accuracy to support such sales, ensuring all purchasers understand the sales process, including financial and legal aspects. Ensuring all timescales are adhered to by pro-active contract and completion progressing to meet or exceed set targets. Building up good working relationships and having a continuous liaison with solicitors, estate agents, banks and building society managers and valuers. Regular contact with the recommended Financial Advisor to ensure knowledge of the mortgage market and available products is up to date. Complying with and uphold company policies and procedures. Undertaking any additional tasks as may reasonably be required from time to time. ESSENTIAL SKILLS / ATTRIBUTES Experience of sales in the new house building market. Full Driving Licence. Proven Sales Skills and effective negotiation skills. Able to recognise key buying signals. Positivity and target driven with good self-motivation. COMPANY BENEFITS Bupa Health Care Cover Scottish Widows Pension Scheme 33 days holiday entitlement (including bank holidays) Group Staff Discount at Triumph Motorcycles ltd. Competitive discount on our homes (dependent upon the property and location) So, if you're looking for a rewarding role, share our belief in excellence, take as much pride in your work as we do, and want a future not just a job, then get in touch today. TPBN1_UKTJ

Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bloor Homes, our Sales Advisors are an integral part of the team – one that doesn’t just sell bricks and mortar, but that helps make our customers’ dream new homes become a reality. Reporting to the Sales Manager, you’ll be one of the first points of contact for homebuyers, as well as liaising with solicitors, estate agents and bank and building society managers and valuers. We are recruiting for an experienced Sales Advisor to join our Exeter Region, based in Pinhoe, Devon. In this role you will be you’ll be helping homebuyers every step of the way by taking reservations, initiating paperwork and ensuring purchasers understand the financial and legal aspects of buying a new home. Not only will you be doing this for one of the largest privately-owned house-building groups in the UK, but you’ll also be part of a family-owned business where we value you, your contribution and your ideas. MAIN DUTIES This varied advisor role includes a wide range of duties, including: • Maintaining an up to date knowledge of the product and its construction, relevant local information, competitors, our unique selling points, the Consumer Protection from Unfair Trading Regulations 2008 and the Business Protection from Misleading Marketing Regulations 2008, and use such knowledge in a professional and structured manner., • Ensuring Bloor Homes Health & Safety Policy and Personal Safety Policy is adhered to and all visitors are made aware of the requirements to wear PPE when entering the construction areas of the development., • Initiating approaches to prospects, recording and following up all visitors, regularly updating and progressing all prospects via Weekly Visitors Analysis forms and CRM system., • Taking reservations and initiating all paperwork with speed and accuracy to support such sales, ensuring all purchasers understand the sales process, including financial and legal aspects., • Ensuring all timescales are adhered to by pro-active contract and completion progressing to meet or exceed set targets., • Building up good working relationships and having a continuous liaison with solicitors, estate agents, banks and building society managers and valuers., • Regular contact with the recommended Financial Advisor to ensure knowledge of the mortgage market and available products is up to date., • Complying with and uphold company policies and procedures., • Undertaking any additional tasks as may reasonably be required from time to time. ESSENTIAL SKILLS / ATTRIBUTES • Experience of sales in the new house building market., • Full Driving Licence., • Proven Sales Skills and effective negotiation skills., • Able to recognise key buying signals., • Positivity and target driven with good self-motivation. COMPANY BENEFITS • Bupa Health Care Cover, • Scottish Widows Pension Scheme, • 33 days holiday entitlement (including bank holidays), • Group Staff Discount at Triumph Motorcycles ltd., • Competitive discount on our homes (dependent upon the property and location) So, if you're looking for a rewarding role, share our belief in excellence, take as much pride in your work as we do, and want a future not just a job, then get in touch today

Overview As an Account Manager at Unity5, you will play a key role in the development and growth of our business by nurturing and expanding relationships with our valued clients across the UK. Your primary focus will be retention and revenue growth, representing the voice of our clients within the business, bringing thought-leadership to local government organisations, becoming a trusted advisor, and ultimately ensuring our clients are loyal advocates of the value we provide. You will act as a strategic partner to local authorities, building trusted relationships with Senior Executives and operational leads, helping them to simplify complex processes through technology. With a strong commercial mindset, an understanding of the public sector, and a passion for delivering tangible value, you'll work closely with the team to ensure the successful adoption and optimisation of Unity5 solutions. Key Responsibilities Account Management • Ownership of a portfolio of local authority clients, ensuring broad and deep relationships from operational teams to senior leadership., • Build and maintain trusted partnerships with local councils, driving engagement through proactive communication and an understanding of their public service goals., • Work with clients to understand local government priorities, compliance, and operational frameworks to align Unity5’s solutions with their strategic objectives., • Create and deliver account plans for each client., • Act as the escalation point for critical issues, and manage ongoing issues and risks, orchestrating internal teams to achieve resolution., • Support product adoption and optimisation., • Manage effective governance for example through regular account review sessions and QBR., • Facilitate community engagement among local authority clients through forums, knowledge-sharing events, and the Unity5 user group., • Travel for client visits, meetings, etc. Full UK driving licence would be essential. Commercial • Responsibility for the business development and financial performance of Unity5’s client base through a focus on retention, cross-sell, and providing thought-leadership., • Proactively ensure contract renewals are managed in a timely way and that opportunities to up-sell and cross-sell are incorporated as part of this process., • Ensure contractual SLAs and obligations specific to the public sector are met, and that reporting reflects the transparency and accountability expected by local authorities. Cross-functional Collaboration • Collaborate with the Implementation team to understand the local authority’s setup, ensuring solutions align with their policies and operational needs., • Partner with Support to ensure any service issues faced by councils are addressed quickly and effectively., • Be the voice of the local authority client internally - advocating for their needs with Product, Development, and Customer Success teams., • Collaborate with our internal Industry specialists to provide clients with deep domain expertise in the Local Authority sector., • Support the creation of public sector case studies with Marketing to showcase successful local authority transformations., • Engage local authorities in Unity5’s product feedback and roadmap development processes. Knowledge/Qualifications/Experience Required: 3+ years in a commercially-focused customer role managing a portfolio of accounts, ideally with public sector Commercial acumen and ability to understand client strategic direction and position cross-sell and negotiate Unity5 product to drive value for the client Highly organised, capable of account planning and then managing multiple clients complex structures and delivering against multiple initiatives. Collaborative, with a proven ability to influence and coordinate internal teams to achieve shared outcomes. Experience with CRM software (e.g. HubSpot) and MS Office/Google Workspace. Beneficial: Understanding of UK local authorities operational landscape. Experience in the parking and/or enforcement sector. Familiarity with Unity5 solutions Person Specification • Highly organised and structured approach to all aspects of account management, ensuring tasks are managed efficiently and effectively, • Strong communication and interpersonal skills fostering the ability to build trust, in addition to be able to manage and work through challenging situations, • Effective influencing and negotiation skills, • Capable of engaging in meaningful conversations regarding technical solutions., • Strong enthusiasm and proactive approach towards achieving objectives and contributing to success

Job Title: Tech Recruitment Consultant Delivery Focused Location: Fully Remote, based in the South West Meet-ups: Monthly team meet-up in Exeter About Us We are a B Corp certified recruitment business with an established presence in the UK & UAE, recruiting into the regions for over 15 years. We partner with leading technology organisations across the Middle East and the UK, delivering high-quality recruitment solutions across specialist tech markets. We are fully remote, performance-driven, and built on a culture of accountability, trust, and hard work. As we continue to grow our UK team, we are looking to add a strong delivery consultant to support our established client base. The Role We are looking for a driven, delivery-focused Tech Recruitment Consultant to join our UK team, working closely with our Lead Consultant, who brings 8 years experience recruiting into the MSP space. This role is pure delivery to begin with, allowing you to focus on sourcing, engaging, and placing high-calibre tech talent. You will recruit across: Infrastructure Cyber Security Cloud IT Support Tech Sales This is a hands-on delivery role for someone who thrives in a fast-paced environment, takes ownership of their work, and brings a genuine grafting mentality. Key Responsibilities Deliver end-to-end recruitment processes for live roles Source, engage, and qualify high-quality candidates Build and manage strong candidate pipelines Conduct interviews and candidate assessments Coordinate interviews and manage feedback between candidates and clients Support offer management through to successful placement Maintain accurate CRM and recruitment records Work closely with the Lead Consultant to deliver against client expectations About You 2+ years experience as a recruitment consultant (tech preferred) Strong delivery background with consistent results Comfortable working fully remote and managing your own workload Highly motivated, resilient, and commercially aware Strong work ethic a genuine grafter Professional, organised, and confident communicator What We Offer Fully remote working (South West based) Up to £32,000 basic DOE Monthly team meet-ups in Exeter 28 days annual leave + bank holidays Private healthcare Uncapped commission Monthly, quarterly, and yearly incentives 2026 top-performer incentive: Trip to New York Clear opportunity to grow as the UK team scales Join a values-led B Corp certified recruitment business This is a role for someone who wants more than just another delivery seat. Youll be joining a business with a proven track record and a clear plan for the future. Youll work closely with an experienced Lead Consultant in the MSP space, gain exposure to high-quality clients and markets, and be trusted to deliver without micromanagement. If you graft, youll be backed, rewarded, and given room to grow. This is an opportunity to build a long-term career in a high-performance, values-led B Corp business where effort is recognised, results are rewarded, and progression is real! TPBN1_UKTJ

Inventory Controller The Opportunity: You will take responsibility for overseeing the inventory of stock within this British Manufacturing business. Your report writing and data skills will be superb, and you'll have a good understanding of the supply chain process and inventory management. The role is key in providing transparent order status management, identifying potential restrictions and delivering a smooth customer journey from order to delivery. What you'll be doing: * Oversee all orders received within this busy manufacturing business and align inventory levels, working across multiple departments, communicating with them and producing data reports on stock and delivery. * Communicate clearly on product fulfilment performance, lead times and stock challenges. * Track purchase order due dates and provide visibility to colleagues across the entire business. * Support forward planning by flagging availability issues. * Work with Warehousing and Logistics on transfers, reallocations, and expedited shipments. * Manage the full lifecycle of customer orders across multiple channels, ensuring completeness, awareness of availability and delivery of a quality product manufactured in this British company. * Produce reports on fulfilment performance, backorders, and stock risks. * Provide insights and recommendations to improve service and optimise inventory use. * Supporting the maintenance of data quality - accurate order, inventory and delivery data in ERP/CRM systems. Requires of You: * Experience in order management, supply chain or customer services. * Strong understanding of B2B and B2C order flows. * Excellent organisational skills and attention to detail. * Ability to analyse inventory and order data to make informed decisions and prioritise actions * ERP/inventory management system knowledge * A strong and confident communicator with cross-departmental collaboration skills. * Proactive, solutions-focused mind set. * Familiarity with production planning, purchasing, or logistics is an advantage. Offers You: Hours of work 9.00am – 5.30pm Life Assurance Staff Discount Cashplan Scheme Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy

Our client are a Customs Services company that handles all types of customs declarations (import, export, SPS, ENS, transit, etc.) with 24/7 support. A service designed for hauliers, freight forwarder and shippers. Sales Executive They are looking for a Sales Executive based in their Exeter office. This role will drive planned business growth through the identification and conversion of new customers. Key Responsibilities: Assist with the development and management of an effective sales strategy. Build and maintain relationships with customers. Identifying new sales opportunities through lead generation and networking. Research the market and competition. Attend trade shows, exhibitions and events. Client visits. Conduct product demonstrations and presentations to prospective clients. Maintaining the CRM system. Produce regular reports on new client progress and prospect pipeline to inform management to enable future planning and decision making. Collaborating with internal teams, including marketing and customer support, to ensure a seamless client experience. Required Skills & Experience: Telesales B2B experience is essential. A track record of meeting or exceeding sales targets. Customs Knowledge is an advantage. Polish language skills would be an advantage. Excellent verbal and written?communication?skills. Strong IT skills including MS Office and email systems. TPBN1_UKTJ

The Opportunity: If you're a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment, whilst inspiring your team to do the same, then we'd love to hear from you. You will be accountable for leading, developing and supporting a team of Customer Services Advisors, maintaining service standards and driving improvements across customer experience, sampling and display initiatives. This is a manufacturing environment, where product satisfaction and order progressing are key. The Role: * Lead, coach, develop and support the Customer Service Advisors to ensure strong performance and engagement. * Develop a continuous training programme to build skills and knowledge. * Track and report on response times, accuracy, delivery timelines, and satisfaction trends. * Monitor team and individual performance, highlighting insights and opportunities. * Support ERP/CRM optimisation to align service platforms with business strategies. * Drive initiatives that integrate physical and digital touchpoints to enhance the customer journey. * Ensure prompt and effective handling of customer enquiries and complaints. * Handle escalated customer queries, balance B2B and B2C service needs and tailor approaches by channel. * Partner with Sales, Marketing, Purchasing, Quality and Production to resolve escalations and improve processes. You'll Offer: * Proven experience in a supervisory customer service role. * Strong knowledge of B2B and B2C service environments. * Excellent interpersonal and people management skills. * Skilled in managing priorities under pressure. * Analytical mindset with strong problem-solving skills. * Familiarity with CRM/service platforms and KPI reporting. * Experience across multiple sales routes to market (e-commerce, retail, distribution) is advantageous. Offers You: Hours of work 9.00am – 5.30pm Life Assurance Staff Discount Cashplan Scheme Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy

Stock Analyst The Opportunity:Using your excellent data analysis skills, you will take responsibility for overseeing the inventory of stock within this British Manufacturing business. Your report writing, data input and analytical skills will be superb, and you'll have a good understanding of the stock control within a busy business. What you'll be doing: * Data Analysis, compiling reports after analysing stock levels. * Oversee all orders received within this busy manufacturing business and align inventory levels, working across multiple departments, communicating with them and producing data reports on stock and delivery. * Produce reports on fulfilment performance, backorders, and stock risks. * Provide insights and recommendations to improve service and optimise inventory use. * Supporting the maintenance of data quality - accurate order, inventory and delivery data in ERP/CRM systems. Requires of You: * Excellent data input and manipulation skills and the ability to produce data reports. * Experience in order management, supply chain or customer services. * Strong understanding of B2B and B2C order flows. * Excellent organisational skills and attention to detail. * Ability to analyse inventory and order data to make informed decisions and prioritise actions * ERP/inventory management system knowledge * A strong and confident communicator with cross-departmental collaboration skills. * Proactive, solutions-focused mind set. * Familiarity with production planning, purchasing, or logistics is an advantage. Offers You: Hours of work 9.00am – 5.30pm Life Assurance Staff Discount Cashplan Scheme Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy

Customer Care Co-ordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of contact in the team that ensures everything meets our purchasers’ needs. With your strong communication skills and patient approach, you’ll own all day-to-day contact with our customers in a busy, vibrant department, ensuring the delivery of consistently outstanding service. As a company as ambitious and caring as you are, we’ll encourage you to grow and are committed to developing your career with us through fantastic opportunities for progression and great benefits. Start a bright future with us and together we will achieve amazing things. We are recruiting for a Customer Care Co-ordinator to be based in our Exeter Regional Office, based in Exeter, Devon. This will be a fixed term contract for the period of Maternity leave. Sitting at the heart of the customer care process you will need to be a strong communicator and listener, with a patient, empathetic and adaptable approach. Excellent organisational and IT skills are absolutely essential and proven customer service experience gained in a busy office, either within housebuilding or another sector, will be required. If you share in our belief, take pleasure from overcoming issues and enjoy working closely with customers and team members to ensure the post-purchase experience is positive as possible, then the sky’s the limit. MAIN DUTIES * Dealing with incoming calls, post and emails relating to Customer Care. * Validating complaints and resolving problems quickly and efficiently, seeking direction where required. * Co-ordinating Customer Care Technicians, suppliers and sub-contract trades to resolve issues and make appointments for attendance, through the co-ordination of diaries. * Checking and ensuring work has been carried out to the purchaser’s satisfaction. * Updating and maintaining records using Sitestream. * Bringing persistent faults to the attention of the Customer Care Manager or Head of Customer Care. * Categorising works successfully, ensuring management of costs are minimised. * Developing an understanding of the Social Housing Defect Reporting Process, and assisting with logging defects when required. * Processing 5-7 Month Purchaser Reports in line with the Your New Home Guide. ESSENTIAL SKILLS / ATTRIBUTES * Customer service experience within an office environment. * Experience in the use of CRM software * Educated to GCSE Standard (or equivalent) including English and Maths. * Good verbal and written communication skills. * Ability to multi-task with good time management. COMPANY BENEFITS * Scottish Widows Pension Scheme * 25 days holiday entitlement (plus English bank holidays) * Group Staff Discount at Triumph Motorcycles ltd. * Competitive discount on our homes (dependent upon the property and location) So, if you're looking for a rewarding role, share our belief in excellence, take as much pride in your work as we do, and want a future not just a job, then get in touch today

Venue Manager Reports To Heritage Manager Location Powderham, Devon Terms Full Time / Permanent; fixed-term or part-time (pro rata) considered Days Variable including evenings, nights and weekends Annual Leave 30 days per year Pension Eligible to join the company pension scheme Salary Band 4 (£30,000 - £35,000) As Powderham embarks on the growth phase of its 5-year strategic plan, we are investing in our future by expanding our management team to help deliver this exciting vision for the future. These roles will play a key part in expanding and supporting our established team, working closely with an experienced and supportive senior leadership group. Purpose The Venue Manager will play a central role in supporting Powderhams mission to welcome as many people as possible to the Estate and ensure it remains a thriving, relevant, and generous place for the community. The role will oversee the day-to-day delivery of Powderhams venue operations including weddings, functions, corporate hire, festivals, and event hospitality, ensuring each activity is well-planned, safe, commercially effective, and delivered to the highest possible standard. Managing a team of Venue Coordinators, the Venue Manager will provide management, operational structure, and clear direction across the venue team; supporting colleagues across the Heritage and Attraction departments; and will ensure that events, bookings, and hospitality contribute positively to Powderhams long-term sustainability, reputation, and visitor experience. This is a hands-on operational role requiring excellent organisational skills, leadership by example, and confidence in managing live events. Acting as the senior Duty Manager on site, the Venue Manager will ensure staff, suppliers, and clients are supported, safety standards are upheld, and events exceed expectations. Key Responsibilities Team Management Line manage the venue coordinators, providing support, supervision, guidance and event delivery Assist with recruitment, induction, training and performance reviews for the venue and bank teams Create rotas and schedules to ensure appropriate management cover for all events Foster a collaborative, positive and supportive working environment Lead by example in customer service and operational standards and practice Event and Venue Operations Oversee day-to-day delivery of weddings, functions, corporate hire, festivals and event hospitality Act as senior Duty Manager, responsible for cash handling, customer care, key holder responsibilities and first aid response Working with the Castle Manager, support room set up, furniture moves and logistics between events and public opening Troubleshoot and resolve operational challenges calmly and effectively Drive sales performance across weddings, functions, and hospitality by supporting the Venue Coordinators in enquiry handling, showrounds, proposals, upselling opportunities, and achieving targets Provide regular guidance, feedback and support to ensure revenue goals are met across the department Sales Leadership and Performance Management Take overall responsibility for driving venue sales across weddings, ceremonies, corporate hire, functions, hospitality and in time third-party events, ensuring all revenue streams contribute to annual targets Lead the Venue Coordinators in enquiry handling, proactive outreach, showround delivery, proposal writing, negotiation and upselling, ensuring consistent excellence in communication and client care Monitor, track and report on KPIs including enquiry response times, conversion rates, pipeline value, revenue forecasts, budget performance and customer satisfaction metrics Develop and implement sales strategies to grow sales, improve conversion, increase yield and maximise use of venue spaces throughout the year Ensure accurate sales record-keeping, documentation and performance reporting through our CRM systems to support informed decision making across the department Identify opportunities for development, package creation, pricing improvements, and promotional activity in collaboration with the Heritage Manager and Marketing Team Regularly review and coach team members on sale techniques and enquiry management to strengthen performance and achieve departmental goals Maintain strong working relationships with external partners, corporate clients, and agencies to raise Powderhams profile and offering to generate new business leads Christmas at the Castle - Build and Break Management Lead operational oversight for the build and break of Christmas at the Castle, ensuring all contractors, suppliers, and operational teams work safely, effectively and to schedule onsite Work externally onsite throughout November (build) and January (break)., coordinating logistics, access, scheduling and Health and Safety across the grounds Collaborate with freelance Event Managers who oversee the live event period, which allows this role to focus on planning for the following year and ensuring operational continuity Ensure clear communication with the Heritage Team and Estate operations to minimise disruption and maintain visitor operations Compliance and Safety As a member of the Facilities Committee and working with the Castle Manager, ensure all activities comply with licensing laws, fire safety and health and safety regulations Act on behalf of the Designated Premises Supervisor (DPS), carrying out regular bar checks, ensuring all bar operations meet alcohol licensing conditions, and addressing any breaches or risks immediately Monitor bar staffing, Challenge 25 compliance, sale and supply of alcohol procedures, and maintain accurate, auditable licensing records Lead Safety Advisory Group (SAG) engagement including documentation, meeting attendance, and implementation of agreed actions Oversee event management plans, risk assessments, incident reporting, crowd and traffic management plans for large events Client and Supplier Liaison Serve as the main point of contact for clients during key stages of their event Support coordinators with showrounds, client meetings, and handovers Build strong relationships with suppliers, contractors, and trusted partners Ensure smooth arrival, delivery, and departure procedures for all events Administration and Communication Oversee the Venue diary management and change control for accurate scheduling Work closely with the Public Opening Team to avoid scheduling clashes and manage shared spaces Chair weekly Venue Team meetings, including agenda, actions, and minutes Attend Senior Management meetings as required Support proposals, contracts, invoicing, and maintenance of event documentation Report on event delivery, compliance progress, customer feedback, and KPIs Team Structure and Management Responsibilities Wedding and Functions Coordinator (to be recruited by the Venue Manager) This role is responsible for the sale, planning and delivery of weddings, civil ceremonies, functions and venue hospitality. The Venue Manager will: Provide oversight on the planning, bespoke requests and operational decisions Ensure documentation, itineraries and records are accurate and up to date Review showround performance, enquiry conversion and client feedback Support the delivery of weddings and functions when needed Maintain standards of service, communication and client care throughout the wedding lifestyle Hospitality and Functions Coordinator (to be recruited by the Venue Manager) This role is responsible for corporate events, dinners, charity functions and management of in-house bars, with support to weddings throughout the year. The Venue Manager will: Oversee the delivery of functions and hospitality, ensuring efficient logistics Ensure bar operations meet licensing conditions and service standards Support enquiry handling, proposals and conversions Maintain strong internal communication to manage diary coordination and space allocation Third Party Event Managers, Contractors and Production Partners The Venue Manager will: Act as primary operational contact for third-party Event Managers, promoters, and production companies working on Powderham events Maintain clear and consistent communication to ensure alignment between Powderham teams and external event partners, supporting safe, efficient, and high-quality event delivery Seasonal and Bank Event Team The Venue Manager will: Oversee recruitment, onboarding, and training where required Support their team in creating rotas and to ensure appropriate staffing levels for all event types Maintain consistent customer service, safety, and operational standards across the bank workforce Ensure all staff understand event plans, responsibilities, and expectations Person Specification Essential Minimum two years experience in venue or event operations Proven experience leading or supervising teams during live events or operational delivery Experience working directly with clients, suppliers, contractors or event partners Demonstrable experience managing multiple event types (weddings, functions, hospitality, corporate) Working knowledge of licensing, event safety management, and incident procedures; SAG experience desirable. Strong administrative experience including schedule management, record keeping and written communication Ability to work variable hours, including evenings and weekends Due to the nature of the role, a driving licence and car is recommended Desirable Experience within a Heritage, Visitor Attraction, Estate, or similar public facing environment Experience working on large scale public events, festivals or seasonal productions A personal licence (for the sale of alcohol) First Aid at Work and H&S qualifications (training can be provided) Equality, Diversity and Inclusion Policy Powderham is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. Powderham in providing goods and/or services and/or facilities is also committed against unlawful discrimination of customers or the public. Our full EDI policy is available on request. Application Process To apply, please submit a CV. All applications should be submitted through our vacancy page by 16th February 2026. You may have experience in the following: Events Venue Manager, Hospitality Venue Manager, Venue Operations Manager, etc. REF-226 479 TPBN1_UKTJ

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