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Job Title: Account Manager – Telecommunications Location: South YorkshireSalary: £40,000–£55,000 basicCommission: • New business, • Existing accounts The Opportunity We are recruiting on behalf of a well-established and growing UK telecommunications provider that supports customers across mobile, connectivity, VoIP and IoT solutions. Due to continued growth, they are looking to appoint an experienced Account Manager to manage, retain, and grow an existing customer base while also identifying new revenue opportunities. This is an excellent opportunity for a commercially minded Account Manager who enjoys relationship management, account growth, and upselling within a consultative sales environment. The Role As Account Manager, you will be responsible for managing a portfolio of 40–50 accounts, ensuring high levels of customer satisfaction while driving revenue growth. Key responsibilities include: • Managing and developing a portfolio of SME to Enterprise customers, • Acting as the main point of contact for all client account activity, • Identifying opportunities to upsell and cross-sell telecoms solutions, • Managing contract renewals and re-signs to maximise retention, • Generating new business opportunities within existing accounts, • Working closely with internal sales, provisioning, and support teams, • Maintaining accurate account records, forecasts, and pipeline via CRM, • Attending client meetings (virtual and face-to-face where required) “SER-IN”

Head of HR – Contact Centre Operations Sheffield £70,000 - £80,000 & 15% Bonus About the Role We are seeking an experienced and people‑centric Head of HR to lead our Human Resources function across our high‑volume, fast‑paced contact centre operation. This is a strategic and hands‑on leadership role, responsible for shaping and delivering our people strategy across Employee Relations (ER), Learning & Development (L&D), and Recruitment. You will act as a trusted partner to the senior leadership team, driving culture, engagement, capability, and compliance. With responsibility for HR teams covering multiple specialisms, you will ensure we attract, develop, support, and retain exceptional talent that delivers brilliant service to our customers. Key Responsibilities of this Head of HR role Employee Relations • Oversee all ER activity, including complex casework, absence management, disciplinary matters, and performance issues., • Ensure fair, consistent, and legally compliant ER practices across the contact centre., • Provide coaching and guidance to managers to build ER confidence and capability., • Partner with legal and compliance teams to manage risk and uphold best practice., • Own the L&D strategy for the contact centre, ensuring training builds capability, confidence, and customer excellence., • Oversee induction, soft skills training, leadership development, and ongoing coaching programmes., • Introduce innovative learning methods suited to high‑volume operations (digital learning, microlearning, blended learning)., • Lead the recruitment strategy for volume hiring, specialist roles, and leadership positions., • Ensure a robust, efficient hiring process that delivers high‑quality candidates at pace., • Partner with marketing/brand teams to position the contact centre as an employer of choice., • Proven HR leadership experience within a contact centre or high‑volume operational environment., • Strong expertise in ER, L&D, and Recruitment with the ability to lead specialist teams., • A strategic thinker with the ability to balance long-term plans and day‑to‑day operational needs., • Excellent knowledge of employment law and best practice., • Confident working with senior stakeholders and influencing at all levels., • Strong analytical skills, able to use data to inform decisions and improve people processes., • The opportunity to shape the future people strategy of a dynamic contact centre environment., • A collaborative, values‑driven culture where people matter., • Professional development opportunities and room to grow. CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

Reference no: 9430 Role overview The Business Development Executive supports the Banking & Finance practice, which includes teams in London, Glasgow, Edinburgh and Dublin, by delivering high-quality business development and marketing activity across the sector. The role focuses on drafting and coordinating BD materials, managing recurring processes, and acting as a central point of coordination for day-to-day BD activity. Working closely with the Business Development Managers and wider practice, the Executive will take ownership of defined workstreams, manage inputs from multiple stakeholders and ensure that BD outputs are accurate, timely and consistently presented. Key responsibilities Communications, content and collateral • Draft, coordinate and deliver Banking and Finance practice communications, including internal updates, press releases, articles and client-facing content., • Support the delivery of webinars, seminars and campaigns, including coordination of materials, speakers and follow-up activity., • Draft and maintain credentials, brochures, proposals and other marketing collateral, producing high-quality first drafts for review., • Coordinate and draft legal directory submissions, including rankings, quotes and supporting materials., • Ensure all materials are brand-compliant, well-structured and appropriate for their intended audience., • Monitor and manage relevant BD and marketing mailboxes, ensuring timely responses and follow-up. Process management and delivery • Coordinate recurring and process-driven BD activity, including:, • Client and event mailings, • Client reporting requirements, • Client training records and submissions, • Client audit and assurance requests, • Experience tracking and credentials databases, • Directory submissions and rankings, • Deal submissions (e.g. Bloomberg / LSEG) and related tracking, • Gather information from multiple stakeholders, chase inputs, manage timelines and convert information into clear, usable outputs, • Maintain trackers and records to ensure visibility of progress and deadlines Stakeholder coordination and support • Act as a point of contact for internal stakeholders on business-as-usual BD requests, such as experience lists, CVs and credentials, • Manage routine queries, updates and follow-ups efficiently and professionally, • Support client account activity, including preparation of reports, meeting materials and follow-up actions, • Attend relevant internal meetings, prepare notes and actively chase actions where required Systems, data and quality control • Maintain and update client and contact information on the firm’s CRM system, • Support client and financial analysis using the firm’s financial systems, • Maintain credentials databases and experience lists for the practice, • Support bid and pitch activity, including coordination and drafting of proposals, • Undertake market and client research, keeping up to date with developments affecting the Banking & Finance practice and sector, • Contribute to sector-wide and firm-wide BD and marketing projects as required Experience, skills and knowledge Technical experience and skills • Excellent written and verbal communication skills, • Strong drafting skills, with the ability to produce clear, well-structured documents, • Strong organisational and coordination skills, with the ability to manage multiple tasks and deadlines, • Good IT skills, particularly Word, Excel and PowerPoint, • Experience in a professional services or similar environment desirable, • Marketing, sales or business development experience an advantage, • CIM or other relevant qualification an advantage Personal attributes • Proactive and comfortable taking responsibility for delivery, • Able to work to tight deadlines in a fast-paced environment, • Strong attention to detail and commitment to quality, • Confident working with stakeholders at all levels and a strong team player, • Adaptable, willing to learn and comfortable with change, • Professional, positive and enthusiastic in approach Firm Profile Across more than 80 countries, Dentons helps you grow, protect, operate and finance your organisation by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you. Inclusion and Diversity We are committed to building an inclusive culture here at Dentons where our people can thrive, regardless of their background or circumstance. As well as being the right thing to do, it makes good business sense too. A richness of backgrounds, experiences and perspectives helps us best serve our clients and the communities in which we operate. You can find out more about inclusion and diversity at Dentons here: Inclusion and Diversity. Equal Opportunities Dentons is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurodiversity, disability, or with parental or caring responsibilities. We also offer flexible working hours. During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence. If you have any questions about this or the role criteria, please email . NO AGENCIES PLEASE If you are interested in applying for this position, we welcome direct applications via our careers page, but if you have any questions beforehand, please email . Enquiries only please – applications will not be accepted via email. Please note that we will not accept unsolicited CVs sent to the business, nor will we accept any associated terms of business.

Sales Manager Location: Sheffield (UK), Salary: £90,000 base + commission The Role We are seeking a driven Sales Manager to lead business development across the UK and Nordic markets. This role focuses on selling advanced technology solutions into engineering and manufacturing-led organisations. You will take ownership of the full sales cycle, from prospecting to closing, while building long-term client relationships. Key Responsibilities • Generate new business opportunities and manage existing accounts., • Deliver against agreed sales targets and growth objectives., • Build strong relationships with technical and senior decision-makers., • Develop tailored proposals and present value-led solutions., • Maintain accurate sales pipeline and reporting in CRM. About You • Proven track record in B2B solution sales (software, SaaS, consulting or technology)., • Strong relationship management and communication skills., • Comfortable engaging with both technical and commercial stakeholders., • Fluent English (written and spoken) – additional European languages a bonus., • Self-motivated, results-driven, and able to work independently. Offer • Competitive salary (~£90k) + commission structure., • Career development within an expanding international business.

New Business Territory Manager Location: [Hybrid / Remote) Hours: 08:30 – 17:00 (Monday to Friday) Salary: Competitive Salary +OTE uncapped Summary We are recruiting a New Business Territory Manager to drive growth by winning new logo clients within an assigned geographic territory. This role is focused on proactive new business acquisition, developing a strong pipeline of opportunities, and converting prospects into long-term customers. This is a hands-on, hunter-style role where you will take full ownership of the end-to-end sales cycle. You will be responsible for identifying and targeting prospects, opening doors through outbound activity, managing the sales process, and closing new business. As the territory matures, the focus will evolve towards maximising market penetration, increasing average deal value, and building a sustainable pipeline that consistently delivers revenue growth. Role Purpose The purpose of this role is to: • Grow new logo revenue within an allocated territory through proactive prospecting and sales activity., • Take ownership of the full 360° new business sales cycle, from initial outreach through to close., • Develop a deep understanding of the local market, target sectors, and customer needs within your territory., • Establish a strong personal presence and reputation as a trusted advisor to prospective clients., • Build a predictable and scalable pipeline of new business opportunities. Key Objectives In the first 12–24 months, success in this role will be defined by: • Consistently achieving or exceeding new business revenue targets., • Building and maintaining a healthy pipeline of qualified new business opportunities., • Increasing market penetration and brand awareness within the assigned territory., • Converting cold and warm prospects into long-term, repeat customers., • Demonstrating effective territory planning and disciplined sales execution. Key Responsibilities Territory Planning & Prospecting (Full 360 Ownership) • Take ownership of a defined geographic territory, developing and executing a structured territory plan., • Identify and prioritise target organisations and key decision-makers within agreed sectors., • Proactively prospect through cold calling, email, LinkedIn, networking, and face-to-face activity where appropriate., • Build a robust pipeline through consistent outbound activity and effective follow-up. New Business Sales Execution • Manage the full 360° sales cycle for all new business opportunities, from first contact to signed agreement., • Conduct discovery meetings to understand client needs, challenges, and commercial drivers., • Present tailored solutions that clearly articulate value and ROI., • Negotiate commercial terms and close deals in line with pricing and margin guidelines., • Accurately forecast pipeline and revenue performance. Relationship Building & Market Development • Develop strong relationships with prospective clients and key stakeholders within your territory., • Position yourself and the business as a credible, trusted partner in your market., • Attend local networking events, exhibitions, and meetings to generate leads and raise brand awareness., • Gather market insight and feedback to inform sales strategy and messaging. Collaboration & Handover • Work closely with internal teams to ensure a smooth transition from sale to onboarding., • Provide clear handover information to account management or service teams once new business is secured., • Collaborate with marketing to support local campaigns and targeted activity within the territory. Reporting, Insight & Process Improvement • Maintain accurate records of activity, contacts, opportunities, and pipeline in the CRM., • Report regularly on activity levels, pipeline health, conversion rates, and revenue performance., • Use data and insight to refine your approach, improve conversion, and maximise territory performance., • Contribute ideas and feedback to improve sales processes and effectiveness. Key Measures of Success (KPIs) • New logo revenue generated within the territory., • Pipeline value, quality, and conversion rates., • Number of qualified new business opportunities created., • Activity levels (calls, meetings, proposals) aligned to agreed targets., • Forecast accuracy and consistency of performance. What We’re Looking For Experience & Knowledge • Proven experience in a new business or business development role within a B2B environment., • Demonstrated success managing the full 360° sales cycle and closing new logo business., • Strong track record in outbound prospecting and pipeline creation., • Experience managing and developing a defined sales territory., • Confident using CRM systems to manage pipeline and report on performance., • Experience selling services or solutions is desirable but not essential. Skills & Behaviours • Strong hunter mentality with high levels of motivation and resilience., • Confident communicator, comfortable engaging senior decision-makers., • Commercially astute with strong negotiation and closing skills., • Highly organised, able to manage competing priorities across a wide territory., • Results-driven with a strong focus on achieving and exceeding targets., • Self-motivated and comfortable working autonomously in a field-based role. Who You Are You are a driven new business professional who thrives on opening doors and winning new clients. You enjoy the challenge of building a territory, creating opportunities from scratch, and seeing tangible results from your efforts. You are disciplined, persistent, and commercially minded, with the confidence to take full ownership of your performance. You’re excited by an uncapped commission structure and motivated by the opportunity to directly influence your earning potential through success in the role. Apply now for further information!

The role owns marketing strategy execution, demand generation, digital growth, CRM journeys, content direction, and marketing innovation, ensuring marketing activity directly supports sales performance, member experience, and retention without overlapping ownership of in-club execution or conversion

Overview We are partnering with a well-established and highly regarded provider of validation and monitoring equipment to support the expansion of their UK commercial presence. With a strong global reputation and significant success across Ireland, the business is now investing in UK growth, creating a newly established Business Development role with genuine greenfield scope. This is an excellent opportunity for a driven sales professional to take ownership of a territory, represent premium technical products, and play a key role in shaping the company’s long-term success in the region. The Role As Business Development Manager, you will be responsible for building the UK market from the ground up. This is a hunter-focused position centred on new business generation, where you will identify opportunities, open doors with new customers, and develop long-term commercial relationships across the pharma and biotech sectors. Operating as an individual contributor, you will manage the full sales cycle - from prospecting through to close - while collaborating with technical and international teams to ensure a high-quality customer experience. Key Responsibilities • Drive new business development across the UK within pharma and biotech organisations, • Identify, target, and win new accounts through proactive outreach and relationship building, • Manage the full sales cycle, including pipeline development, forecasting, and contract negotiation, • Develop and execute a territory strategy aligned with company growth objectives, • Maintain consistent CRM activity and reporting, • Partner closely with internal technical teams to support customer requirements, • Represent the organisation at industry events and networking opportunities Candidate Profile • Proven track record in new business sales, ideally within validation, qualification, or technical equipment, • Experience selling into regulated environments such as pharma or biotech, • Demonstrated hunter mentality with evidence of winning and developing new accounts, • Strong commercial acumen with a structured approach to territory planning and pipeline management, • Technical aptitude; a science or engineering background is advantageous, • Self-motivated and comfortable operating autonomously in a remote environment, • Minimum of approximately 5 years’ relevant B2B sales experience Why Join? • Newly created role with significant ownership and impact, • Opportunity to build and shape a high-growth UK market, • Represent a respected brand with premium, well-regarded products, • Fully remote working with strong organisational support, • Collaborative international environment with clear growth ambitions If you are energised by building markets, winning new business, and working with high-quality technical solutions, this role offers the autonomy and platform to make a meaningful commercial impact.

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights — and are seeking a Lead AI Engineer to define and deliver this vision. Job Summary & Purpose Own and drive Akixi’s AI and ML strategy — from concept and architecture through hands-on prototyping and deployment — to embed intelligence into Akixi’s products and analytics platforms. As the Lead AI Engineer, you will define and execute Akixi’s AI roadmap, combining leadership of architecture and engineering practice with hands-on development of prototypes and production features. You’ll partner with Product, Data, and Platform Engineering to design and integrate AI-driven capabilities such as voice/chatbots, natural-language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi’s AI initiatives deliver tangible business and customer outcomes. Key Responsibilities • Lead the definition and delivery of Akixi’s AI strategy and technology roadmap., • Architect scalable AI solutions integrated into Akixi’s SaaS analytics platform., • Prototype, develop, and integrate AI-driven components such as chatbots, voice assistants, ML models, and LLM-based analytics., • Apply prompt engineering and model-tuning techniques to optimize chatbot and LLM behaviour., • Conduct research, proof-of-concepts, and feasibility studies for emerging AI technologies., • Collaborate with Product Management to scope AI features and align them with business goals., • Partner with Data Engineering to operationalize models, manage training data, and implement monitoring and retraining pipelines., • Work closely with Development, DevOps, and QA teams to ensure smooth CI/CD integration and deployment of AI components., • Establish standards for AI code quality, ethics, and data governance., • Mentor engineers working on AI-related projects, fostering technical excellence and innovation., • Evaluate external AI vendors, tools, and frameworks for adoption or integration., • Stay ahead of developments in AI/ML, LLMs, and applied analytics, translating trends into practical opportunities for Akixi. Required Skills & Experience • 4+ years in software engineering, with at least 3+ years focused on AI/ML or data-driven product development., • Proven expertise in developing and integrating AI solutions such as chatbots, voicebots, ML models, or LLM-based analytics., • Strong proficiency in Python (preferred) and/or JavaScript/TypeScript., • Hands-on experience with AI frameworks (e.g. TensorFlow, PyTorch, and/or LangChain) and LLM APIs (e.g. Azure OpenAI, OpenAI API, Anthropic, and/or AWS Bedrock)., • Experience with Microsoft Bot Framework, Dialogflow, or similar conversational-AI platforms., • Deep understanding of prompt engineering and fine-tuning of large language models., • Strong grounding in ML concepts — supervised, unsupervised, and reinforcement learning., • Familiarity with cloud AI/ML services (e.g. Azure Cognitive Services, AWS SageMaker, and/or GCP Vertex AI)., • Experience deploying and monitoring AI workloads in CI/CD environments (e.g. Jenkins, Docker, Kubernetes, and/or AWS)., • Ability to design data pipelines, APIs, and microservice integrations supporting AI features., • Excellent problem-solving, communication, and cross-team collaboration skills., • Strong stakeholder management skills, with the ability to communicate complex AI concepts clearly to technical and non-technical audiences, including senior leadership., • Proven ability to provide technical leadership across AI initiatives., • Demonstrated experience leading and mentoring a small team while remaining hands-on in design and coding. Desirable Skills & Experience • Experience with call/contact-centre analytics, Microsoft Teams Graph API, or telephony platforms (e.g. BroadWorks, Webex Calling)., • Knowledge of data governance, model ethics, and MLOps practices., • Exposure to data visualization and predictive analytics for customer-experience metrics., • Advanced degree in AI, ML, Data Science, or related discipline. Why Akixi At Akixi, you’ll play a pivotal role in transforming how businesses understand and act on communication data. You’ll define and deliver the intelligence layer of a platform used by thousands worldwide — in an environment that values innovation, experimentation, and technical depth. We offer a collaborative culture, hybrid flexibility, and the opportunity to lead meaningful, high-impact AI initiatives from vision to production.

With over 100 years of engineering heritage and recent recognition through the King’s Award for Innovation, we design, manufacture, and install specialist door systems for some of the most prestigious organisations across the world. From acoustic and fire rated doors to high security, temperature controlled and nuclear applications, our products protect people, assets, and operations in some of the most complex environments on the planet. We continue to grow by solving difficult technical challenges better than anyone else. Overall Job Purpose To develop and maintain strong, long-term relationships with both new and existing clients through regular customer visits, with the aim of securing new door orders in line with agreed sales targets and supporting the company’s growth objectives. Key Objectives • Generate sales enquiries for quotations to be produced in line with agreed company targets and personal key performance indicators (KPIs)., • Achieve and exceed agreed sales order targets., • Manage own diary and generate appointments with potential customers, contractors, architects, and end users., • Apply knowledge and experience to sell the features and benefits of the company products to a variety of prospective customers., • Produce monthly sales order forecasts., • Attend and input into monthly sales meetings., • Visit sites and prepare accurate site surveys., • Prepare accurate and detailed enquiries from discussions with the client and report back to the relevant office staff., • Follow up quotations in a timely manner and record progress updates on CRM and forecast sheets., • Maintain up to date customer records in CRM., • Effectively deal with any customer dissatisfaction, escalating any issues as required., • Liaise with the sales estimators and/or technical team as required., • Produce annual sales forecasts to assist in preparing company budgets., • Report any market intelligence such as competitor’s new products, revised pricing etc., • Produce customer success stories (photos and customer comments) to feed into company marketing activity., • Contribute to continuous improvement of existing and new product ideas. PERSON SPECIFICATION All criteria detailed below are essential, unless stated as “D” (desirable). Education and qualifications • Relevant sales and/or engineering qualifications (D). Experience, knowledge and understanding • Minimum 3 years’ experience in a similar Regional/area sales management role., • Demonstrate knowledge and confidence in dealing with colleagues to ensure they are following correct procedures., • Good knowledge and understanding of customer concepts and use of relationship database (Insightly or equivalent)., • Understanding and achieving Key Performance Indicators., • Proficient in the use of Microsoft Programmes (in particular, Microsoft Excel)., • Experience working with confidential information and within the parameters non-disclosure agreements., • Experience in a manufacturing/engineering environment (D). Skills • Strong planning and organisational skills., • Strong commercial awareness and ability to manage situations and customers’ expectations to achieve win-win outcomes., • Technical knowledge of company products and those of other manufacturers (D)., • Ability to co-ordinate with supervisors, managers, customers and engineers., • Strong people and communication skills with team members and customers. Personal qualities and commitment • Hard-working and motivated., • Committed to providing excellent customer service., • Professional and customer focused., • Ability to use initiative, work independently and as part of a team., • Flexible approach to work tasks with a willingness to support the business where required., • A proactive ‘can-do’ attitude., • Meticulous, with an eye for detail., • Ability to effectively manage competing deadlines. Other factors • Clean driving licence is essential with regular travel to various customer sites., • Flexible and adaptable approach to working hours and job tasks as required., • Right to work in the UK. WHAT WE OFFER At Clark Door we believe in rewarding our team and supporting your growth. Here's what you can look forward to: • Compensation - Basic salary up to £50k with achievable OTE of £65k-70k, • Company Car/Vehicle Allowance - Receive a company vehicle or allowance to support your role and client visits., • Career Development – Grow with us through structured training, development pathways, and clear career progression opportunities., • Generous Annual Leave – Enjoy 33 days of annual leave, inclusive of bank holidays, to rest and recharge., • Birthday Off – Celebrate your special day with an extra day off, no annual leave required., • Loyalty Reward Scheme – Earn an additional day of annual leave after 3 and 5 years of continuous service, recognising your dedication., • Life Assurance – Peace of mind with life cover at 4x your basic salary., • Holiday Flexibility – Access our holiday purchase scheme to tailor your leave to your lifestyle., • Financial Benefits – Company pension contributions and employee discounts to support your financial wellbeing., • Family-Friendly Policies – Enhanced maternity and paternity leave designed to support you through life's big moments., • Health & Wellbeing – Stay active with our cycle-to-work scheme and benefit from additional store discounts., • Employee Referral Scheme – Recommend great people and earn bonuses through our referral rewards programme., • Sick Pay Support – Company-funded sick pay provides security when you need it most.

Systems Developer (HubSpot) Connect Fibre Work from Home £45k-£50k Per Annum Plus Benefits Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview Reporting to the Head of Systems Development this is a hands-on delivery role focused role that will take ownership of CRM design, build, maintenance and optimisation — with a strong emphasis on data architecture, integration, and system evaluation and automation. You will take a leading role in scaling, improving and automating the various applications and systems that support our business and improving the handling, accuracy and availability of data across the business. Working closely with the Systems Architect, you will engage with cross departmental stakeholders across the business, acting as the key point of contact for CRM performance, enhancements, governance, integration and automation projects. Key Responsibilities: • Oversee the day‑to‑day management and strategic development of the organisation’s CRM platform and connected SAAS systems., • Collaborate with stakeholders across the business, acting as the key point of contact for CRM performance, enhancements, process improvements, governance, and integration projects., • Translate business requirements into system specifications, process flows, and configuration documentation., • Develop and manage workflows, sequences, and automation processes within HubSpot to improve efficiency, streamline processes, and ensure effective lead nurturing and follow-ups., • Create and maintain comprehensive documentation, including architecture diagrams, high-level and detailed designs, configuration, and user guides, • Plan and manage system integrations, connecting HubSpot with key business tools and platforms., • Analyse current business processes and identify areas for optimisation through configuration or automation., • Ensures all changes follow the change management process and have been communicated to stakeholders., • Support change adoption, ensuring colleagues understand and embrace new systems and ways of working., • Coordinate system testing, user acceptance testing (UAT), and training activities., • Provide day-to-day application support, troubleshooting, and issue resolution., • Ensure GDPR and data governance standards are upheld at all times., • Stay up to date with HubSpot product updates and best practices. The Candidate: • Minimum of three years HubSpot experience in a development and/or systems administration role., • Proven success in HubSpot CRM implementation and configuration projects., • Solid understanding of CRM architecture and database structures., • Experience using HubSpot APIs or middleware (e.g., Zapier, Make, or custom integrations) would be beneficial., • Proactive, highly organised, and able to manage multiple projects., • Keep up with HubSpot’s updates and releases, implementing new features and optimising existing ones to enhance CRM performance and usability., • Experience working within Agile and DevOps teams. Experience with Azure DevOps for CI/CD and backlog/progress tracking., • Excellent communication skills with the ability to liaise directly with stakeholders to gather and refine requirements., • Familiarity with modern telecom/ISP BSS/OSS standards and systems, • Strategic thinker coupled with excellent analytical and problem-solving skills., • Ability to work both independently and as part of a team. The Rewards: • Salary: £45,000 - £50,000 per annum, • 25 days holiday plus Bank Holidays plus Birthday Off (pro-rata), • Company Pension Contribution, • Private Medical and Dental package, • £1,500 Employee Referral Scheme, • Family Friendly Support Package, • Influence key transformation projects, including OSS integrations and a new eCommerce platform, in a growing UK broadband business., • Flexible remote or hybrid working, with regular in‑person workshops and very occasional team meetings in London to support collaboration and alignment. Connect Fibre offers excellent team and business building opportunities. Please see for more information on our exciting new business! Interested applicants should, in the first instance, apply here or send an up-to-date CV to: Paul Blunt at Connect Fibre . All applications will remain strictly confidential.

Iron Mountain Data Centers is seeking a proactive and effective ServiceNow Business Analyst to join our Service Management team. In this role, you are not just gathering requirements—you are the "super BA" acting as the essential link between business needs and the full power of the ServiceNow platform. You will work closely with our Platform Architect to lead the strategic evolution of our functional designs. This role is 100% remote for candidates based in the UK, Hungary, or Poland. What You'll Do (Responsibilities) In this role, you will: • Requirements Management: Manage the complete requirements lifecycle—from elicitation and functional specification to technical design alignment and final validation. You will capture and simplify business requirements directly within ServiceNow and curate a prioritized product backlog., • Process Improvement & Platform Strategy: Proactively analyze current processes to address inefficiencies and design optimal future-state workflows that utilize automation. You will collaborate with the Platform Architect to transform long-term strategy into actionable user stories., • Stakeholder Liaison & Leadership: Serve as the primary liaison between business and development teams, ensuring all parties agree on acceptance criteria. You will also act as a Scrum Master or core contributor, driving cross-functional collaboration and facilitating negotiations to resolve issues., • Platform Advocacy: Serve as the Subject Matter Expert (SME) for all active modules and identify in-platform enhancements to improve user experience and ensure adherence to documented processes. What You'll Bring (Skills & Qualifications) The ideal candidate will have: • Experience: Proven experience on ServiceNow, Salesforce, or similar building management systems/CRM. Experience in the data center or REIT industry is preferred., • Technical Expertise: Proficiency with the ServiceNow platform and Enterprise product suite, along with knowledge of the ITIL service management framework., • Agile Proficiency: Solid experience with Agile/Scrum methodologies, including project ceremonies and artifacts., • Analytical Skills: Exceptional critical thinking and structured problem-solving skills, with a proven ability to perform impact, gap, and cost/benefit analyses., • Communication: Excellent technical writing and verbal communication skills; able to articulate complex concepts to both technical and executive audiences., • Education/Certifications: A Bachelor’s degree in Engineering, IT/IS, or a related field (or professional certification). A ServiceNow System Administration Certification is highly desired. What We Offer (Benefits) • Location: 100% remote role from UK, Hungary or Poland, • Competitive Compensation: Salary and benefits aligned with your experience., • Work-Life Balance: Flexible work options and alternative work arrangements to support your personal needs., • Health & Wellness: Comprehensive health, wellness, and retirement plans., • Growth: Opportunities for continuous learning and professional growth within a global organization. Ready to Join Iron Mountain? If you are a strategic thinker ready to drive the future of service management and automation, we want to hear from you. Apply today to join a team that values innovation, collaboration, and professional excellence!

Client: Leading HubSpot Agency (Enterprise & Global Implementations) Engagement: Fractional (2–6 days per month, flexible) Earning Potential: up to ~£86k p.a. (based on 6 days per month) We are working with a leading HubSpot agency that delivers large-scale, complex CRM implementations for enterprise and global clients. The business is already deeply embedded in the HubSpot ecosystem and is now looking to accelerate how AI is embedded both internally and within the services it delivers to clients. They are seeking a senior, commercially minded Fractional Chief AI Officer / Head of AI to help define, lead, and operationalise their AI roadmap. This is not a pure research or experimentation role. The focus is on pace, clarity, and outcomes. The challenge The organisation is already active in AI but wants to: • Move faster and more deliberately, • Turn HubSpot’s AI and agentic capabilities (eg Breeze and related tooling) into clear, scalable service offerings, • Strengthen internal AI capability without hiring a full-time CAIO at enterprise-market salaries, • Establish a clear, board-ready narrative around AI priorities, investment, and outcomes The role Working alongside an existing CTO and senior leadership team, you will: • Take ownership of the internal AI agenda and acceleration roadmap, • Define and prioritise high-impact AI use cases across the business, • Help shape and package AI-enabled services built on HubSpot’s platform, • Create clear implementation blueprints that can be delivered repeatedly by consulting teams, • Lead short, focused delivery cycles (eg 90-day sprints) with visible progress and outcomes, • Provide senior AI leadership and decision-making, not day-to-day delivery What success looks like Within the first 3–6 months, you will have: • Defined a clear AI strategy aligned to the firm’s commercial goals, • Identified and progressed a small number of priority AI initiatives that materially move the business forward, • Helped translate AI capability into market-facing services, • Left the leadership team with clarity, confidence, and momentum around the AI roadmap The profile we are looking for • Senior AI leader (CAIO / Head of AI / AI Strategy Lead) with strong commercial instincts, • Experience working in or alongside CRM-led businesses (HubSpot strongly preferred; Salesforce, Dynamics, Pipedrive or similar also relevant), • Proven ability to move from AI concepts to real, implemented outcomes, • Comfortable working fractionally and influencing at board and exec level, • Pragmatic, straight-talking, and outcome-focused - low fluff, high impact Engagement model • Fractional engagement (typically 2–6 days per month), • Earning potential up to ~£86k p.a. based on 6 days per month, • Flexible scope that can scale up or down as priorities evolve, • Opportunity to shape a high-profile AI agenda within a respected HubSpot-led organisation

Technical Lead | Engineering Lead | FitTech (Fitness Technology) UK | Fully Remote (occasional in-person collaboration) Permanent | Long-term programme Recann is working with a technology consultancy that has been awarded a multi-year digital transformation programme for a leading UK gym chain. The programme focuses on building a new, greenfield mobile platform to support member experience at national scale. They are seeking an experienced Technical Lead to take ownership of the platform from an early stage and lead delivery alongside a small, senior engineering team. The role You will act as the Technical Lead, working closely with the client’s senior technology stakeholders and an offshore senior engineer. The initial team is deliberately small and senior, with further growth planned. This is a hands-on leadership role requiring strong technical judgement, pace, and ownership. Key responsibilities • Lead the design and delivery of a greenfield application for member experience, • Own backend architecture with a focus on security, performance, and scalability, • Build an abstraction layer over a legacy member CRM, owning data rather than relying solely on APIs, • Drive product and technical requirements with senior client stakeholders, • Lead stand-ups and day-to-day delivery for a two-person team initially, • Make independent implementation decisions while collaborating on major architectural choices, • Support recruitment as the team grows to 3–4 senior engineers, • Champion modern engineering practices, including CI/CD, code quality, and GenAI-assisted development Technology environment • TypeScript, • FastAPI, • AWS, • React Native, • CI/CD pipelines, • Sonar Cloud, • GitHub and modern development tooling, • GenAI tools such as Cursor About you • Proven experience as a Tech Lead or senior engineer operating at lead level, • Strong backend focus with experience in complex, secure, high-performance systems, • Comfortable working directly with client technology leadership, • Experience leading small, senior teams and driving momentum, • Strong ownership mindset and ability to operate autonomously, • Positive, energetic, and delivery-focused approach, • Open to long-term programme work rather than short project cycles Working pattern and commitment • Fully remote within the UK, • Occasional in-person meetings. Typically every six months, • Long-term programme with a 5–10 year roadmap Recruitment process • Initial screening with Recann, • Technical coding challenge, • One-hour interview:, • 15 minutes. Coding challenge discussion, • 30 minutes. Background and experience review How to apply This role is being managed by Recann, the appointed recruitment partner. All applications will be handled confidentially.

Key Responsibilities * Raising Sales Orders from customer purchase orders * Photocopying, scanning, and managing documentation * Updating customer portals with relevant order information * Maintaining and populating the internal CRM system * Updating internal databases and related systems

We're looking for a talented Software Developer to join us, based from either our Castle Donington or Rotherham office depending on which is closer to you. About the RoleWhat you'll be working on: • Building and improving customer-facing portals • Connecting systems (CRM, rental

As a Junior Sales Executive at our client, youll run outbound outreach and inbound follow-up to book qualified meetings for their Sales Manager.Youll use HubSpot CRM, email sequences and confident phone calls to engage prospective charity customers and help them raise more income through their conta

We are seeking a proactive and detail‑oriented CRM / Business Development Executive to support our clients global Business Development team.This role plays a key part in maintaining the accuracy and effectiveness of our CRM system, managing customer quotation follow‑ups, and conducting

Agilio Software Group is a leading UK healthcare operations software provider, delivering integrated, mission critical solutions that support primary care, dental, pharmacy, hospital, and veterinary organisations. Outbound Sales Activity: Proactively call dental practices from the CRM to understand

A community support organization in Rotherham is seeking a part-time data management professional to maintain accurate records on their CRM system.The successful candidate will ensure compliance with GDPR, support colleagues in using CRM systems, and contribute to data collection efforts.This role o

Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organization. Job Segment: Sales Management, CRM, Manager, Cyber Security, Procurement, Sales, Technology, Management, Operations, Security. Recognized as a Great Place to Work, a Forbes Bes

A recruitment agency is seeking a Junior Sales Executive in Sheffield to drive outbound outreach and follow up inbound leads. You will research target organisations, maintain HubSpot CRM, and facilitate meetings for the Sales Manager. The company offers a supportive work environment with opportuniti

They are now looking for a Lead Insight Analyst to join this high-performing function and play a key role in shaping insight across their Lending portfolio. Lead Insight Analyst – Wealth & Personal Banking. Our client’s UK Analytics & CRM Centre of Excellence uses data, insight and machine learn

A global education marketing company in Sheffield is seeking an experienced Content Marketing Specialist to drive impactful B2B marketing campaigns. You will leverage your expertise in content marketing and HubSpot CRM to engage the higher education community and enhance brand presence.

Regional Sales Manager Daylight & Roof Glazing Systems Job Title: Regional Sales Manager Rooflights, Smoke Ventilation & Glass Roofs Job reference Number: 348532-6338-2641 Industry Sector: Daylight Systems, Roof Windows, Glazing, Skylights, Roof lights, Roof Glazing, Roofing, Building Envelope, Canopies, Curtain Walling, Facades, Cladding, Insulation, Dome Roof Lights, Panel Glazing, Structural Glazing, Smoke Ventilation, Roofing, Flat Roofing, Commercial, Architects, Building Surveyors, Specification, Specification Sales, Tier 1 Main Contractor, Contractors, Installers Area to be covered: North (M62 corridor) Remuneration: £50,000 - £60,000 + 25% bonus Benefits: £650 car allowance & full benefits package The role of the Regional Sales Manager Rooflights, Smoke Ventilation & Glass Roofs will involve: Regional Sales Manager position selling a high quality manufactured range of daylight systems such as: roof glazing, roof windows, roof domes, large glass systems, daylight windows, glazing ventilation systems, smoke exhaust systems, heat systems All of your time will be spent selling to / generating specification with architects, building surveyors, tier 1 contractors, roofing contractors and installers Targeted to achieve circa £1m turnover Dealing with large project sizes from £20k-£350k+ Working on predominantly commercial projects such as universities, colleges, universities, gyms and hospitals good spilt between new business and account management Constant updating and maintenance of CRM system Working closely with internal and external support team and colleagues to get the most from the sales process Following the design build process through to installation High levels of organisational skills such as planning, punctuality and prescience The ideal applicant will be an Regional Sales Manager Rooflights, Smoke Ventilation & Glass Roofs with: Must have experience selling a technical related product such as: glass, glazing, roof windows, daylight systems, glazing systems, cladding, facades, canopies, roof lights, skylights, ceilings, curtain walling, smoke ventilation systems, facades Must have sold through spec via architects or tier 1 contractors No job hoppers Ideally have contacts with large tier 1 contractors OR architect practises Must be hungry and passionate about progressing within your career Must understand technical understanding Experience conducting CPDs A strong determined work ethic with ambition to grow their sales career Strong computer literacy skills Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Daylight Systems, Roof Windows, Glazing, Skylights, Roof lights, Roof Glazing, Roofing, Building Envelope, Canopies, Curtain Walling, Facades, Cladding, Insulation, Dome Roof Lights, Panel Glazing, Structural Glazing, Smoke Ventilation, Roofing, Flat Roofing, Commercial, Architects, Building Surveyors, Specification, Specification Sales, Tier 1 Main Contractor, Contractors, Installers TPBN1_UKTJ

Business Development Executive About the Role Were looking for a confident, motivated Business Development Executive to join AMDG , supporting a growing division within Health and Social Care. This is a relationship-focused role, ideal for someone who enjoys speaking with people, opening conversations, and helping connect the right services with the right partners. Youll introduce our services, qualify interest, and book meetings for senior colleagues playing an important part in building long-term, considered partnerships. This is not high-pressure sales. Its a professional engagement role in a rewarding sector, with clear opportunities for progression as the team grows. What Youll Be Doing Making outbound calls and follow-up emails to prospective partners Introducing services and booking qualified meetings Building and managing a pipeline of contacts Updating CRM records accurately Supporting marketing campaigns and outreach activity What Were Looking For Confident, friendly communicator Organised, motivated, and keen to learn Comfortable speaking with professionals over the phone Experience in outbound calling, appointment setting, or customer service is helpful but not essential Interest in Health & Social Care is a plus Salary: Competitive salary, commensurate with experience, qualifications, and training What We Offer Competitive salary, commensurate with experience, qualifications, and training Clear progression into senior business development or leadership roles Full training and ongoing support Supportive team environment A role that contributes to positive outcomes for vulnerable people TPBN1_UKTJ

Customer Retention Manager (Waste Management) £28,000 + Performance Bonus + OTE £30k-£32k + Full Industry Training + Progression + Company Benefits Sheffield Are you confident handling difficult conversations and turning cancellations into long-term customer relationships, looking for an opportunity to boost your income with a performance bonus? This established and growing waste management business is seeking a Client Retention Manager to protect recurring revenue and strengthen customer loyalty. Operating across the UK, this company have the aim to become one of the largest waste management service providers in the country. Based in the Sheffield office, you will manage inbound cancellation requests, understand the root cause of concerns, and deliver solution-focused outcomes that retain business. You will act as a brand ambassador, clearly communicating service value while resolving issues related to billing, scheduling, or operations. This role would suit someone with experience in retention, customer service, or sales who enjoys objection handling, problem-solving, and working in a target-driven environment. Role Summary: Manage inbound cancellation and retention calls * Identify reasons for dissatisfaction and provide tailored solutions * Promote service value and offer suitable alternatives * Liaise with billing and operations teams to resolve issues * Maintain accurate CRM documentation * Achieve retention and performance targets The Person: Experience in customer service, retention, or sales * Confident communicator with strong objection-handling skills If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH24160 Keywords: Client Retention Manager, Retention Advisor, Customer Care, Waste Management, Call Centre, Account Retention, Service Recovery, Objection Handling, Customer Experience, CRM Systems, Sheffield We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

If you’ve got a CRM/systems project you’re proud of (sales enablement, data modelling, etc. To support the next stage of our growth, we’re investing in a CRM & Systems Analyst. You’ll become the subject matter expert on our CRM environment: able to reason effectively about our system of reco

Excellent communication skills with the ability to translate technical CRM capabilities into business impact. Steadman Hub have partnered with a major player in the no profit sector that is seeking a skilled HubSpot CRM Manager to join its team. They are currently scaling their CRM capabilities to i

Want to take full ownership of CRM and help a high growth, established e-commerce business launch a brand-new online retail brand?. We're looking for a CRM Manager to join a growing e-commerce business and make a real impact from day one.

Dynamics CRM Technical Consultant Latimer. As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business.

Managing and delivering CRM campaigns across all channels including BAU and wider CRM initiatives. Core Responsibilities for this CRM Coordinator. Ensuring all CRM communications adhere to channel-specific best practice.

An award-winning, fast-growing UK retailer is seeking a proactive and detail-oriented CRM Executive to join its expanding marketing team. About the RoleThis role will focus on managing CRM cha.

CRM Marketing Automation Manager (Salesforce)Term: 12-month contract - with the team having at least a 3 year roadmap ahead of itSalary: £45k to £55k plus bonus, 25 days leave, good pension, healthcare, life assurance, etc. Location: Hybrid, two days a week in office - based out of Kent, not far f

CRM Manager | Luxury Fine Jewellery | London | Up to £40,000Zachary Daniels Recruitment are delighted to be partnering with a prestigious luxury fine jewellery house, in the heart of Chelsea to recruit a Retail CRM Manager for their flagship boutique.

As the Product Manager for Customer Data & CRM, you’ll own the vision, roadmap and backlog for delivering trusted customer data and a new CRM capability that strengthens how Booker understands, engages and serves customers. Support CRM supplier selection by shaping MVP requirements, evaluating opt

My client is looking for a talented Hubspot CRM Specialist / HubSpot Implementation Specialist to take ownership of their HubSpot platform and help drive both internal and client-facing projects forward.

HubSpot CRM ExecutiveLocation: ManchesterDepartment: Marketing and CommunicationsCandidates must have Hubspot experience. We are now looking for an experienced HubSpot CRM Executive to join our Marketing and Communications.

TJX EuropeAt TJX Europe, every day brings new opportunities for growth, exploration, and achievement.Youll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development.Whether youre working in our Distribution Centers, Corporate Offices, or R

The role involves building and maintaining multi-channel campaigns in Adobe Campaign Classic while collaborating with CRM Managers and Designers.

The ideal candidate has extensive experience in data analysis, CRM projects, and particularly HubSpot. This role involves providing data insights during the HubSpot CRM implementation and collaborating with stakeholders and third-party partners.

A global engineering consultancy in Greater London is seeking a Head of Digital Marketing & CRM. The ideal candidate will have over 8 years of experience in senior roles within complex B2B environments, showcasing proven success in CRM implementation and data-driven marketing.

The role entails general admin support, data entry, handling calls and emails, and managing the CRM system.

A pioneering SaaS company in London seeks a Technical Support Specialist to deliver exceptional customer support.The role involves troubleshooting technical issues, advocating for customer needs, and enhancing the customer experience through proactive communication.Ideal candidates will have over 2

A leading marketing company in London is seeking a creative individual for a hybrid marketing role focused on email campaigns.You will implement and report on marketing efforts while collaborating with customer-facing teams.Ideal candidates possess excellent communication skills, 1-2 years of ESP ex