Customer experience jobs in United Kingdom - Page 13

Hair Salon Assistant – Mulaax Hair Salon Position: Hair Salon Assistant Location: Mulaax Hair Salon, Brixton Type: Permanent Pay: £100 per day Schedule: Tuesday to Saturday, 10:00 AM to close Overview: Mulaax Hair Salon is a vibrant and busy salon in Brixton, known for its exceptional service and creative styling. We are looking for an experienced Hair Salon Assistant to support our team, with a special focus on assisting the head colourist. This is an excellent opportunity for someone with strong technical skills, a proactive attitude, and a passion for the hair industry. Key Responsibilities: 1. Support the Head Colourist: • Assist with advanced colour treatments, including the precise application of toners, tints, and other colour services. • Prepare colour formulations and ensure all tools and products are ready for use. 2. Hair Services: • Deliver professional wash and blow-dry services with an emphasis on quality and client satisfaction. • Straighten and style hair to a high standard as needed. 3. Client Interaction: • Welcome clients warmly and ensure they feel comfortable throughout their visit. • Answer phone calls, manage bookings, and provide general client support. • Prepare refreshments to enhance the client experience. 4. Salon Maintenance: • Keep the salon clean, organized, and fully stocked. • Ensure all tools and equipment are sanitized and ready for use. Qualifications and Skills Required: • Proven experience working in a busy salon environment. • Strong skills in assisting with hair colour treatments, including handling toners and tints. • Excellent wash and blow-dry skills, with the ability to style and straighten hair professionally. • Recognized qualifications in hairdressing (certificates required). • Exceptional customer service and communication skills. • Proactive, organized, and able to anticipate both client and stylist needs. • Ability to work effectively under pressure in a fast-paced environment. • Must provide professional references. What We Offer: • A fun, supportive team environment. • Opportunities to work alongside and learn from a talented head colourist and experienced stylists. • Employee discounts. • A chance to grow your skills and career in a thriving salon. If you’re experienced, qualified, and excited to play an essential role in the success of Mulaax Hair Salon, we’d love to hear from you!

Job Opportunity: Chef/Cook at Leo’s Restaurant – London Bridge Are you a passionate and skilled chef/cook with a flair for preparing mouthwatering fast food? Leo’s Restaurant, located in the heart of London Bridge, is looking for a talented individual to join our team in a full-time position. Key Responsibilities: • Preparing high-quality fast food items, including pasta dishes, tacos, burgers, and traditional English breakfasts. • Ensuring all food is prepared to our high standards and served promptly. • Maintaining cleanliness and organization in the kitchen. • Collaborating with the team to create a welcoming and efficient dining experience for our customers. Requirements: • Previous experience in a similar role is essential. • Expertise in preparing fast food items, with a focus on flavor and presentation. • Strong work ethic and the ability to work efficiently in a fast-paced environment. • A team player who is enthusiastic and reliable. Why Join Leo’s? • Be part of a dynamic team in one of London’s most iconic areas. • Competitive pay and opportunities for growth. • A chance to showcase your culinary talent in a vibrant setting. If you’re passionate about food and have the experience we’re looking for, we’d love to hear from you!

Job Description: Store Manager Liverpool - Potat-oh! We’re looking for a motivated and hands-on Store Manager to lead our team and ensure smooth daily operations at Potat-oh! You’ll be responsible for delivering exceptional customer service, maintaining operational standards, and driving sales while fostering a positive and energetic team environment. Key Responsibilities: • Oversee daily operations, ensuring efficiency and quality in service and food preparation. • Train, manage, and motivate staff to deliver excellent customer experiences. • Monitor stock levels, place orders, and minimise wastage to maintain profitability. • Ensure compliance with food safety, hygiene, and health standards. • Handle scheduling, payroll, and administrative tasks. • Develop and execute local marketing initiatives to increase footfall. • Drive sales and achieve store performance targets. • Address and resolve customer concerns promptly and professionally. What We’re Looking For: • Proven experience in a similar role in the food-to-go or quick-service restaurant (QSR) industry. • Strong leadership skills with the ability to inspire and manage a team. • Excellent customer service and communication skills. • Knowledge of food safety regulations and standards. • Ability to work in a fast-paced environment and handle multiple tasks. • Passion for great food and creating memorable customer experiences. What We Offer: • Competitive salary and performance-based bonuses. • Opportunities for growth as we expand the Potat-oh! brand. • A fun and supportive work environment with a fresh, innovative concept. Ready to lead the charge in bringing “pohs” to the people? Apply today!

We are looking for enthusiastic and customer-focused supervisor to join our Finsbury Park team ! As a member of our team, you will be responsible for delivering excellent service to our dine-in customers but also able to manage high volume of delivery and take/away orders. You also must be a team player and lead by example We are proud of what we do and we expect the same from our team. You will need: - to be flexible and have previous experience in customer-facing role - be an excellent communicator and good at managing a team - be able to work under pressure - positive and friendly attitude - knowledge of food and drinks service We offer supportive and fun working environment with loads of career opportunities.

We are looking for waitress / waiters. Experience is an advantage. Duties Provide good customer services making coffee. Good communication skills Serving food and drinks Following cleaning schedule Opening or closing the shop 8:00-17:00

** Immediate start available ** We are a family run Italian Caffetteria/Bistrot in 789 Wandsworth road, SW83JQ. With a passion for traditional Italian cuisine but specifically our food is inspired by Abruzzo, a region in central southern Italy. We are looking for enthusiastic and positive Waiter / Waitress to join in our team. High energy, curiosity and quick learning will be highly appreciated. We are offering you: A very competitive salary according to performance and experience. The ability to grow and progress rapidly based on performance. The chance to receive extra tips based on performance Chance to learn new and valuable skills Free staff meals and coffee during shifts No late closing Staff discount when dining with us. We are looking for people with: A positive attitude to the job, coworkers and customers. A real passion to learn new and different skills and grow within the company. The energy to work in a fast paced environment. To give and receive support from all other staff members in order to learn and enjoy together. The ability to provide customers with a friendly, efficient and educated service. Flexible choice of working hours. If this sounds like something you're interested in or have any other we look forward to hearing from you! Job Types: Part-time, Full-time, Permanent Schedule: 12 hour shift 10 hour shift 8 hour shift Day shift Supplemental pay types: Performance bonus Tips

Store Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Store Manager 45 hours per week | Sunday - Thursday To lead a team of 30-40 members of staff in total To delegate tasks to your supervisors to ensure standards are maintained during all opening hours To help manage our team members' morale and happiness at work while guiding their career development To implement & improve service processes while constantly looking out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current operating systems Assist in hiring and developing our staff to suit the needs of the store and the business To maintain control over the P&L of the restaurant To report any issues or wins to the management team To celebrate the staff wins To ensure proper maintenance of the store And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food. Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality

Location: Manchester Duties: Develop and implement marketing strategies: Create and execute strategies to increase brand awareness and drive sales across various platforms, including social media, online food delivery apps, and local events. Content creation: Develop engaging and culturally relevant content tailored to our target market, including Asian communities, international students, and local food enthusiasts.. Social media management: Oversee the brand's social media presence, ensuring consistent messaging and visuals that reflect the company’s values and product offerings. Promotional campaign planning and execution: Design and implement promotional campaigns such as seasonal promotions, partnership collaborations, and customer loyalty incentives to attract and retain customers. Collaborate with the Head of Pastry Chef: Work closely with the Head of Pastry Chef to understand customer preferences, particularly those from Asian (Chinese and Japanese) cultural backgrounds, and translate their vision into custom designs and targeted marketing campaigns. Customer engagement and insights: Analyze customer feedback and behavior to refine strategies, ensuring the brand maintains a positive image and competitive edge.Where the job sits on the hierarchy chart: This position is part of the core management team and reports directly to the Company Director Salary: range from £39,000 to £40,000 + incentive/bonus Skill, experience and qualification required: Experience: Proven experience in marketing, social media management, or content creation, preferably in the food or hospitality industry. Cultural understanding: Strong familiarity with Asian (Chinese and Japanese) cultures and their impact on customer preferences and marketing strategies. Language proficiency: Fluency in English; knowledge of Mandarin or Japanese is a plus. Creative content creation skills,including writing, design, or basic video editing. Education: A bachelor’s degree in marketing, communications, or a related field is preferred.

Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.

Location: Manchester Duties: Develop new pastry products: Design and create cakes, desserts, and small bread that incorporate Asian cultural elements while appealing to the UK market. Create custom cakes and desserts for special occasions: Develop bespoke designs for events such as weddings, anniversaries, and other celebrations, tailored to client preferences and unique themes. Collaborate with marketing: Work closely with marketing executives to understand customer preferences, particularly those from Asian (Chinese and Japanese) cultural backgrounds, and translate their vision into custom designs. Standardize ingredients:: Establish and maintain ingredient standards for all cake and pastry products, ensuring consistency and quality. Drive cultural branding:: Ensure all pastry designs reflect the brand’s cultural values and aesthetic, creating a distinct and memorable market presence. Where the job sits on the hierarchy chart: This position is part of the core management team and reports directly to the Company Director Salary: £39,000 - £40,000 + incentive/bonus Skill, experience and qualification required: Working experiences: Demonstrated experience in designing cakes, desserts, or small breads. Culture understanding: Strong understanding of Asian (Chinese and Japanese) cultural elements, particularly as they apply to pastry design and customer preferences. Creative excellence: Exceptional skills in creating unique pastries that combine artistry and cultural storytelling. Leadership Skills: Ability to manage and inspire a team, ensuring high standards in both creativity and execution. Language proficiency: Fluent in English; knowledge of Mandarin or Japanese is a plus. Education: A bachelor’s degree or above is preferred.

We are hiring a part-time/full-time barista at Bonsai Espresso Room, a specialty coffee shop in London. The role involves preparing high-quality coffee, delivering excellent customer service, and maintaining a clean and welcoming environment. At least 6 months of experience in F&B industry—we’re happy to train passionate individuals! Flexible shifts, including weekends, are available. Join us!

About TRAID TRAID is a charity retailer working for over 25 years to transform fashion for the better. All our fundraising efforts go towards improving the conditions of workers in the fashion and clothing industry, supporting projects all around the world. About the Role We are looking for a Home Collection Driver to join our growing team. As the face of TRAID on the road, you will be responsible for collecting donations directly from homes and businesses across London. This role is hands-on, physically engaging, and offers plenty of variety - no two shifts are the same, and our donors will rely on your help in lots of different ways. Each day, you’ll be assigned a route with 20 to 35 collections. We’ll invest in you by offering fully paid, comprehensive training to ensure you’re confident in TRAID’s collection systems and procedures. In return, we expect you take pride in your work and consistently strive for excellence. Main Responsibilities: - Collect donations from homes across London as per your scheduled route - Accurately record collection details on a PDA provided by TRAID - Unload the collected items safely and securely at our Alperton Warehouse, always following manual handling guidelines and health and safety policies - Maintain the cleanliness and mechanical upkeep of the company vehicle, reporting any necessary maintenance to your line manager - Provide an energetic and customer-focused approach, aiming to deliver excellent service to donors and ensure a positive experience. This includes answering any questions they may have and calling donors in advance of the collection. Requirements: Experience- 12 months van driving/multi-drop delivery experience preferred (but not essential). Full training will be provided Full UK driving licence - with no more than 6 points and no driving bans in the last 5 years Physical fitness – You will be active, handling donation bags weighing up to 20kg Flexibility – Shifts can vary, so we’re looking for team players with a can-do attitude who are ready to tackle challenges, even on short notice! What’s in it for you: Pick-up extra shifts: Enjoy the flexibility of weekend overtime shifts and the opportunity to maximise your earnings. No upfront costs: We will provide you with everything you need to excel at your job, including a full uniform, company phone and vehicle with a fuel card Competitive Compensation: TRAID is a London Living Wage Employer, committed to the well-being and quality of life of all our employees. This means your hourly rate will be reviewed every 12 months in accordance with the foundation's annual review guidelines for as long as we voluntarily choose to adhere to the scheme. Annual Leave allowance: 22 days paid holiday (plus 8 Bank Holidays)

About us Maison Gigi is a family-run French bakery and caterer renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. To lead our talented team and ensure the smooth operation of our bakery and cafe, we're seeking a passionate and experienced Bakery & Cafe Manager. You'll be responsible for overseeing daily production, managing customer cake and catering orders, and inspiring your team to deliver the highest standards of quality and service across all aspects of our business. You will also play a key role in maintaining a safe environment for both our team and our customers. This role requires a self-starter who can take initiative and thrive independently. ** What You'll Do** - Lead and inspire: Manage and motivate a team of bakers, pastry chefs, and baristas, fostering a collaborative and supportive environment. - Oversee bakery production: Plan and manage daily production schedules to meet customer demand and ensure efficient use of resources. This includes: - Managing ingredient inventory and ordering supplies. - Monitoring production quality and consistency. - Implementing and maintaining strict hygiene and food safety standards. - Delight customers: Manage customer cake and catering orders, ensuring personalized service and timely delivery. This includes: Consulting with customers to discuss design, flavours, and special requests. - Processing orders and managing order fulfilment. - Addressing customer inquiries and ensuring complete satisfaction. - Manage the cafe experience: Oversee the daily operations of the cafe, ensuring efficient workflow, excellent customer service, and a welcoming atmosphere. This includes: - Managing cafe staff schedules and training. - Maintaining optimal stock levels of raw ingredients, pastries, and other cafe supplies. - Upholding the specialty coffee standards of preparation. - Champion health and safety: Ensure compliance with all relevant health and safety regulations, maintaining a safe and hygienic environment for both staff and customers. This includes: - Conducting regular risk assessments and implementing necessary safety measures. - Ensuring all staff are trained in food safety and hygiene practices. - Maintaining accurate records and documentation. - Deputize for the General Manager: Assume responsibility for the overall operation of the bakery, café and catering in the General Manager's absence. - Optimize operations: Analyse sales data and customer feedback to identify areas for improvement and implement strategies to enhance efficiency and profitability across the bakery and cafe. - Maintain visual appeal: Ensure the bakery and cafe maintain a visually appealing and inviting atmosphere, with attractive displays and impeccable cleanliness. ** What you'll bring** - Proven experience as a Bakery Manager, Cafe Manager, or in a similar leadership role within a bakery or cafe environment. - A passion for French pastry and a good understanding of baking techniques and ingredients. - Knowledge and appreciation of specialty coffee, with experience in managing a cafe environment. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong leadership and communication skills to effectively manage and motivate a team. - A customer-centric approach and a commitment to providing outstanding service. A thorough understanding of health and safety regulations and best practices in a food service environment. A self-starter mentality with the ability to take initiative, work independently, and solve problems effectively. In return - Join a dedicated team: Become part of a passionate and supportive team that takes pride in delivering exceptional quality and service. - Competitive salary and holidays: Receive a competitive salary plus bonus and 28 days of holiday to enjoy your time off. - Amazing staff meals: Enjoy delicious staff meals prepared with the same care and attention as our customer offerings. - Central location: Work in a vibrant and easily accessible central London location. - Company pension: Benefit from a company pension scheme to support your future financial security. - Cycle to work scheme: Take advantage of our cycle to work scheme to save money and stay healthy.

As barista, serving expertly crafted coffee, deliver the kind of coffeeshop experience that will make customers smile & colleagues inspired.

An Indian Street Food Chef specializes in preparing traditional and modern Indian street food dishes, offering an authentic taste of Indian cuisine. This role requires culinary skills, creativity, and the ability to work in a fast-paced environment. Here is a detailed breakdown of the job role: Key Responsibilities Preparation and Cooking: Prepare and cook a variety of Indian street food dishes such as pani puri, chaat, puff - patty, pav bhaji, dosas, sev-usal, vada pav, bhajji, dabeil, samosa chat, surti locho and more. Ensure consistency in taste, quality, and presentation of all dishes. Menu Development: Design a menu that highlights diverse Indian street food flavors. Experiment with traditional and fusion dishes to cater to customer preferences. Regularly update the menu to include seasonal and trending items. Ingredient Management: Source fresh, authentic ingredients and spices to maintain the quality and authenticity of dishes. Monitor inventory levels, manage storage, and minimize waste. Hygiene and Food Safety: Adhere to all food safety and hygiene standards. Keep the cooking and serving area clean and organized. Conduct regular checks to ensure compliance with health regulations. Customer Interaction: Engage with customers to explain dishes and provide recommendations. Address customer feedback and improve the culinary offerings accordingly. Team Collaboration: Work closely with other kitchen staff and team members to maintain efficient service. Train junior staff or assistants in street food preparation techniques. Operational Efficiency: Manage time effectively during busy hours to ensure quick service. Coordinate with vendors for timely delivery of supplies. Skills and Qualifications Culinary Expertise: Proficiency in cooking various Indian street food items. Deep understanding of Indian spices and regional cuisines. Speed and Precision: Ability to handle high-pressure environments and deliver consistent quality. Creativity: Innovative in designing and presenting dishes that attract customers. Knowledge of Hygiene Standards: Familiarity with food safety regulations and best practices in kitchen hygiene. Customer Service: Polite and approachable demeanor when interacting with customers. Work Environment Street food stalls, restaurants specializing in Indian cuisine, catering services, or food trucks. Fast-paced and energetic, especially during peak hours. Career Path An Indian Street Food Chef can grow into roles such as: Executive Chef for Indian cuisine. Restaurant Manager or Owner specializing in Indian street food. Culinary Consultant for Indian cuisine. By mastering the art of Indian street food, chefs can gain a loyal customer base and contribute to the global appreciation of India's culinary heritage.

About Us: Join our vibrant café where we blend exceptional coffee with a welcoming atmosphere. We are passionate about creating memorable experiences for our customers through great service and high-quality beverages. Job Description: We are seeking an enthusiastic and skilled Barista to join our team. As a Barista, you will be responsible for crafting delicious coffee and tea beverages, providing outstanding customer service, and maintaining a clean and inviting café environment. Your role is crucial in ensuring our customers leave with a smile and a perfect cup of coffee. Responsibilities: • Prepare and serve a variety of coffee and tea drinks, following our recipes and presentation standards. • Operate coffee-making equipment such as espresso machines, grinders, and brewers. • Maintain cleanliness and organization of the café, including workstations, seating areas, and restrooms. • Take customer orders and process transactions accurately using the POS system. • Provide exceptional customer service, including answering questions and making recommendations. • Assist in inventory management, including stocking supplies and notifying the manager of low stock levels. • Adhere to all health and safety regulations and best practices. Qualifications: • Previous experience as a Barista or in a customer service role is preferred. • Strong communication and interpersonal skills. • Ability to work in a fast-paced environment and handle multiple tasks simultaneously. • A passion for coffee and a desire to continuously learn and improve. • Attention to detail and a commitment to maintaining high standards. • Availability to work flexible hours, including weekends and holidays.

We are looking for an exceptional bartender with mixologist experience to join our award winning nightclub in Mayfair, London. Tape London is the base for global music artists, producers and DJ’s, and we are a team of creatives and music lovers. About the role: - Working on one of our bars preparing drinks to the highest of standard - Provide a fun and interactive guest experience - Maximise revenue and customer satisfaction with great drink preparation, presentation and efficiency - Set up the bar before opening - Restock and replenish where required About you: - At least 1 years’ experience as a bartender/mixologist - Very good communicator - Ability to work alone in a fast-paced environment - Weekend availability - Experience working in fast based bars/nightclubs is a bonus - You must be over 18 years old and have the correct right to work If this sounds like you, apply today!

Job description We are bei London a high end eco-friendly hair salon with a beautiful calm ambiance, based just 3 minutes walk from Parsons Green tube station, on the District line. We have a fantastic opportunity for an experienced, talented senior stylist to join our growing team. Your responsibilities: Delivering high end customer service bespoke to clients needs while continuing to build good relationships with clients. Uphold our values through organic hair products and principles. Cutting and styling hair for men, women and children. Provide advice and selling the featured Oway organic hair products in the salon to clients. Providing in-depth bespoke consultations for every client's needs from colour and cutting services, to various hair treatments including all colouring techniques. Work full time, flexible hours, on an average of 5 working days between Monday to Saturday. About you: Qualified Hairdresser At least 5 year experience Passionate and focused on your career in hair styling Friendly, polite and professional Enjoys providing good client service Prefers to work in a friendly social team Excellent English and communication skills

Description We are seeking an experienced Senior Store Manager with a proven background in the food and beverage industry, specifically in high-quality, customer-focused environments. This role is critical in maintaining the essence of Italian craftsmanship and hospitality while driving team performance, enhancing customer loyalty, and improving store outcomes. As a Senior Store Manager, you will collaborate closely with our General Manager to uphold our brand's commitment to excellence, identify areas for improvement, and implement strategies that deliver measurable results. This is an opportunity to lead a team in celebrating Italian culinary traditions and contributing to the growth of a premium brand in the F&B sector. Responsibilities - Oversee daily operations of our Italian gelato, coffee, and pastries to ensure exceptional service and achievement of sales goals. - Lead by example, fostering a strong work ethic and a culture of authentic Italian hospitality. - Recruit, train, and develop team members, instilling a deep understanding of product knowledge, preparation techniques, and customer service standards. - Monitor and manage inventory levels, including perishable ingredients, to minimize waste and ensure availability of fresh products. - Collaborate on in-store marketing efforts to highlight seasonal specialties and signature items, attracting and retaining loyal customers. - Ensure full compliance with health, safety, and food handling regulations. - Analyze store performance, identify growth opportunities, and execute improvement plans aligned with the brand’s ethos. Qualifications - Minimum 3+ years of managerial experience in the food and beverage industry, preferably in artisan gelato, pastry, or specialty coffee shops. - Proven ability to lead, inspire, and motivate teams in a fast-paced, customer-centric environment. - Expertise in team development, customer engagement, and sales strategies specific to premium F&B businesses. - Strong understanding of inventory management, including the challenges of handling fresh and perishable goods. - Excellent leadership and communication skills, with a passion for delivering authentic Italian hospitality. - Strategic thinker with the ability to identify operational inefficiencies and implement effective solutions. This leadership role demands dedication, vision, and a passion for Italian culinary traditions. Annual Budget: £35.000 - £38.000

Previous retail or customer service experience is a plus, but not required Strong communication and interpersonal skills Ability to work well in a team and independently Organized, reliable, and detail-oriented Flexibility to work evenings, weekends, and holidays as needed

A friendly, approachable personality and a genuine love for helping people. Ability to work quickly and efficiently in a busy setting. Strong communication skills and a positive attitude. Prior experience in customer service or food service is a plus but not required – we’ll provide training for the right person!

We are looking for a skilled FT brunch chef (40-45h/week) to join our team in Central London £13-14 per hour. Urban Baristas is an Australian coffee company with multiple sites across London, passionate about specialty coffee and the Aussie brunch culture. We offer a variety of quality hot food and cakes in a comfortable, trendy, design-led environment, with friendly customer service. We serve Aussie-style brunch every day from 8-3pm and loads grab-and-go options prepared in-house. Our staff have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly, are friendly, engaging, and fun to be around. CANDIDATE SHOULD: - be flexible and available to work weekends, - be able to start early (6.30am), - have min 1 year of experience in a busy kitchen and an insight into the world of hospitality, - be able to manage and control stock to reduce wastage, - be clean, tidy and ensure the continuation of a compliant, healthy, and safe working environment, - uphold the values and standards of Urban Baristas, - be flexible and sometimes help FOH. WHAT WE OFFER: - Career growth, - free meal and coffee on shift, - sociable and flexible working hours (no evenings), - pension contribution, - the best staff parties! If you’re hardworking, creative, and attentive with a love for food & coffee, this might just be the job role you’ve been waiting for!

Focus Micro Systems are an in house software development company who develop software for the property sector and have been dedicated in doing so for over 40 years. We have developed property management software packages to support Letting Agents, Estate Agents and Business Transfer Agents. Whatever the property agencies require, we have the software package waiting for them. We are seeking an experienced Software Support Technician with hands-on commercial experience This is an office-based role at our Oxford location, where applicants must be able to commute to the office. You will be responsible for providing support to our clients who use our property management software where you will be answering queries, resolving technical issues, and ensuring that our clients receive the highest level of service. Across our cloud platform we have over 7000 active users who you will be supporting. To be successful in this role, you should have excellent communication skills, strong customer-service orientation, and an interest in problem solving. This role is based entirely in our Oxford office. Required Key Skills: · Strong professional communication skills, with previous customer service and technical support experience. · Good timekeeping, and a passion for problem-solving. · Ability to work effectively as part of a team and support users in a professional environment. · Ability to quickly learn our property management software packages with a goal to deliver training sessions to clients, both in-house and on-site. · Experience of having carried out training sessions to groups of customers either remotely or on-site. · Excellent understanding of all Microsoft products including: o All Windows operating systems o Word o Excel o Outlook · Strong numeracy and analytical skills with the ability to compile statistical data and reports. · Experience using ticketing systems to manage and resolve client issues, ensuring all relevant data is captured and tracked for follow-up. Additional Desired Skills: · Experience with Microsoft SQL Server in a commercial setting, including creating and troubleshooting SQL queries. · Ability to deliver high quality testing services across an array of different projects, creating logs and screenshots to document testing phases and defects. · Knowledge of Windows Server Networking including Active Directory, Group Policy and DNS. Within your role you will have the opportunity to develop further into: · Client Training – In House & On-Site · Carrying out Demos and running Webinars · Software Testing · Infrastructure management including Windows Server Networking · Product Design · Manual Writing · Social Media and Marketing Campaigns This role requires proven commercial experience as a software support technician, including working in a professional, client-facing environment. Applicants without relevant professional experience may not be considered. Lots of potential for future career progression and personal development.

About us: We are looking for a passionate barista to work on weekends, who absolutely loves making high-quality coffee. Our baristas have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly are friendly, engaging, and fun to be around. As an applicant you’ll have experience in a high-volume coffee environment, serving quality shots and steaming milk with banging latte art. Min 1-year experience in speciality coffee. A positive, confident, and open-minded attitude. Great communication skills and a proactive approach to problem-solving. High-volume coffee experience highly regarded. Customer service experience. Good organizational skills, available on weekends. What we offer: Detailed training and internal progression wherever possible. Support in growing your coffee knowledge and leadership skills, and the opportunity to develop your hospitality career with a growing company. Paid meals and drinks on shift. If brewing amazing coffee and providing exemplary customer service gets you excited, get in touch with a bit of information about yourself!