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Background in Customer Success, Solutions, Implementation or Technical Account Management. Building a genuinely best-in-class product transforming how businesses handle customer conversations. Long-standing ABR client, we’ve partnered closely to build out their Customer Success and Support functio

Senior Customer Success Manager Role. Senior Customer Success Manager. Developing strategies to increase customer retention and satisfaction.

As the Customer Success Manager You’ll manage a portfolio of. Account Managers who own expansion revenue. Own the day-to-day management of your customer base.

Customer Account Manager – International Schools (iSAMS). You’ll act as a trusted advisor to your customers while identifying opportunities to expand usage across the iSAMS suite and wider IRIS solutions. Support customers with digital transformation and system optimisation.

We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. Customer-Centric Mindset: Ability to align commercial outcomes with customer value, building long-term partnerships and driving retention w

Opportunity for a Customer Data & Insights Manager to join a growing, customer-focused organisation in the Northwest. CUSTOMER DATA AND INSIGHTS MANAGER. They offer a collaborative, people-focused environment and are looking for someone to take ownership of customer data processes, insight delivery,

Supporting the management of customer requests (emergencies, breakdowns, installations, maintenance), working alongside the Customer Service Manager. This position will support the Customer Service Manager in technical assistance, installation, maintenance, and post‑sales activities related to ILP

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. Monitor customer health, mitigate risk, and ensure high retention across the customer base.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experience team. The ideal candidate has experience in customer success within a SaaS environment, exceptional communication skills, and a consultative approach towards customer enga

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

A recruitment platform is seeking an Enterprise Customer Success Manager in the United Kingdom. Responsibilities include leading onboarding processes, developing success plans tailored to customer goals, and managing renewal timelines. The ideal candidate will have over 8 years of experience in cust

Customer Success Manager (m/f/d) - German Speaking. Guide customer on org strategy, governance and change management, best practices based on customers’ needs. Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context.

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscribe

We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. Build trust and transparency with customers and act as a customer advocate (operate as the “voice of the customer”). Our Customer Success Manager w

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Proven experience in a customer support role.

Utilize Customer Health tools to track deliverables, customer contacts, risk, and overall health metrics by account. Serve as a strong customer advocate and voice of the customer when engaging with Intradiem teams in Sales, Technical Support, Product Management, and Senior Leadership. SaaS account m

You’ll be the person customers trust, and the person internally who actually knows what’s going on in their accounts. This role is based in the UK and supports our US customer base, so it needs to align broadly with US working hours, typically around. Getting to know your customers properly: the

A leading automotive group in Edinburgh seeks a knowledgeable Business Manager to build relationships with customers while facilitating sales of finance and insurance products. The ideal candidate will possess excellent customer service skills and demonstrate a strong ability in relationship managem

As Manager of the EMEA Scale Customer Success team, you will lead a team responsible for a high‑volume portfolio of mid‑market customers. Samsara’s Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew and expand with confidence. As we con

Role: Customer Success Manager in the Construction SaaS sector. Collaborate with onboarding, product, and sales teams to resolve issues proactively and ensure a seamless customer experience. Identify upsell opportunities and support value realization across the customer lifecycle.

A global beauty company is looking for a Luxe Assistant Store Manager in Edinburgh to support team development and enhance customer experience.

Motivate customers to implement your recommendations, by leveraging other customer stories. Set benchmarks and customer expectations based on real customer data. Within Routeware, you will be the voice of the customer, working closely with Sales, Customer Support, Field Reps, and our Product team he

The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. Working with satellite operators, manufacturers, and partners, the Customer Experience M

Supporting the CEO to manage his workload and activities.You coordinate and maintain the agenda of the CEO, including organizing all the appointments.You make sure relevant content is posted on the CEO social media and you follow the calendar made by our marketing team.You follow-up on important dea

Customer Success Manager - FP&A. Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. Are you passionate about finance and technology? Do you enjoy helping customers unlock the full potential of their tools and processes?.

This role allows for direct impact on long-term retention, revenue growth, and the customer journey, operating in a dynamic, innovative, and customer‑focused environment. We are currently looking for a Customer Success Manager in the United Kingdom. Own and manage a portfolio of customer accounts,

Deliver product and sales enablement that helps partners position Customer. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

A leading home improvement retailer in Edinburgh seeks a Service Team Manager to lead the checkout team and enhance the customer experience.

We are currently looking for a Customer Success Manager. It is your job to make it easy for customers to love GoodTime! You will make our customers feel heard and taken care of!. This role will partner directly with our Small Business and Mid-Market customers to support their recruiting operations.

A leading loyalty platform in the United Kingdom is seeking an Implementation Manager to join its Customer Success Team.

As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. Occasionally take on new customers through direct enquiry or f

Customer Success Manager - Agriculture & Environment (Fresh Produce). Customer Success Manager, Enterprise - EMEA - [IC2]. Customer Success Manager (Technical), UK.

A leading banking institution in Edinburgh is looking for a Customer Journey Manager on a 12-month FTC. You will shape customer experiences by diving into interactions, improving processes and engaging with teams across the business. The ideal candidate has around 5 years’ experience in customer o

A leading cyber resilience firm is looking for a remote Senior Customer Success Manager in the UK. You will manage customer lifecycles, ensuring successful onboarding and alignment of strategic objectives. Ideal candidates will have a proven track record in a customer success or account management r

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

As our Customer Journey Manager (on a 12month secondment), you’ll dive into how our colleagues and customers interact across every step of the journey, making sure their needs stay front and centre. Customer Journey Manager (12 month FTC). As a Customer Journey Manager, you’ll work closely with

A global consulting firm is seeking a Data Science Manager to lead generative AI solutions for marketing and customer experiences.

We are currently looking for an Enterprise Customer Success Manager in the United Kingdom. You will collaborate closely with cross-functional teams—including Product, Support, Implementation, and Sales—to deliver a cohesive customer experience. Success in this role is measured by increased produ

United Kingdom - Meeting Insights Customer Success Manager. AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced voice communications productivity solutions & services, for the digital workplace and customer experience. The role involves managing a portfolio of accounts, building relati

A leading UK FinTech is seeking a Customer Success Manager to oversee and enhance client engagement and retention. This role involves managing a varied portfolio of high-value customers, ensuring an exceptional experience, and supporting their journey with the company's invoice finance solutions.

A leading technology firm is seeking a Manager for the EMEA Scale Customer Success team to lead engagement strategies that drive customer retention and business value realization. This position offers an impactful opportunity to shape customer strategies at scale. Ideal candidates should have experi

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a