Customer service advisor jobs in Leeds - Page 2Create job alerts

Michael Page have partnered with a reputable Financial Services Business in central Leeds to recruit for a Customer Experience Advisor to join their team on a permanent basis to start immediately. This would be an exceptional opportunity for someone experienced within customer services looking to join a growing business which offer excellent progression and development. Immediate interviews being held please apply now! Client Details Michael Page have partnered with a reputable Financial Services Business in central Leeds to recruit for a Customer Experience Advisor to join their team on a permanent basis to start immediately. This would be an exceptional opportunity for someone experienced within customer services looking to join a growing business which offer excellent progression and development. Immediate interviews being held please apply now! Description As a Customer Experience Advisor you will be the first point of call for existing customers supporting with a variety of queries regarding their products and services. The role will be mainly telephony based and will be also be dealing with any emails coming into the business and responding to customers via webchat and occasionally social media platforms. You would be working as part of a team to ensure service level agreements are met all customers have a smooth experience and aiming for a first call resolution. If you thrive in busy environments are passionate about client care and making a difference we would love to hear from you! Profile Previous contact centre/customer service experience Able to work in a busy fast paced environment and towards targets and SLAs Excellent communication skills both verbal and written Able to build good working relationships An excellent team player Job Offer Salary of £26100+ reputable financial services organisation+ full training provided+ excellent progression and development opportunities+ central Leeds+ superb offices and facilities+ growing organisation+ excellent reputation for client care+ no shift patterns or weekends+ good benefits package+ excellent team and culture+ regular socials and incentives+ immediate interviews being held

TPS Parts Sales Executive We have an exciting new opportunity for a Parts Sales Executive to join our growing TPS business in Leeds. Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. As a Parts Advisor you will be working with the Sales Manager and team to deliver excellent service to our Customers and achieve the sales objectives of the Centre Parts interpretation & identification is a key element of this role, parts experience or motor mechanical knowledge would be an advantage but is not essential. What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel What we can offer you: A genuine platform for you to develop your career and skills through our industry leading training and development programmes. A Volkswagen Group induction programme that provides you all of the knowledge for you to excel in the workplace An honest and trustworthy place of work with an opportunity to join an exceptionally knowledgeable team of industry professionals Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

An ambitious, dynamic and passionate Sales Manager with a track record of developing high-performing sales teams required by a world leading capital equipment manufacturer. BASIC SALARY: £55,000 - £60,000 BENEFITS: · OTE £70,000 · Company Car · Group Pension · Mobile & Laptop · 26 Days Holiday LOCATION: Northern England COMMUTABLE LOCATIONS: Manchester, Leeds, Hull, Newcastle, Liverpool, Carlisle, Bradford JOB DESCRIPTION: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment We are looking for a passionate Sales Manager to manage a team of 3, as well as dealing with some of the most high profile accounts, who has a strong emphasis on coaching that creates a high performing team that is resilient and helps develop people to be what good looks like amongst their peers. You will be proficient in value proposition based commercial arguments and selling techniques. The successful candidate will demonstrate strong relationship building skills that deliver wins for the business and our customers and create a team environment that is focused on our values of; shared risk, trust, respect, integrity and simplicity. KEY RESPONSIBILITIES: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment As our Sales Manager, you will; · Lead , inspire and develop a high-performing sales team through coaching and mentoring · Foster a culture of continuous learning, professional development and accountability · Drive collaboration and motivation, ensuring a strong results-orientated team dynamic · Lead high-value sales negotiations, ensuring optimal outcomes for both customers and the business · Implement a value proposition-based selling approach to differentiate offerings and drive successful · Develop and implement a national sales strategy aligned with business objectives · Set and track key sales KPI's, ensuring alignment with revenue and growth targets · Build and maintain strong relationships with key customers and stakeholders · Act as a trusted advisor, ensuring customer needs are met with tailored solutions PERSON SPECIFICATION: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment To be successful in your application for our Sales Manager role, you will; · Ideally a proven track record of field based sales leadership and coaching experience · Have experience in business development and account management · Have experience in value proposition sales - this is essential · Possess knowledge of capital equipment sales would be an advantage but not essential · Have strong negotiating and closing skills · Be adaptable with an openness to learning and development, able to adjust strategies in response to market changes This role offers significant opportunity for an ambitious, experienced professional with a desire to develop their career with a growing and forward-thinking company and group with a track record and plans for strong growth. We want someone who is driven to succeed and looking for an opportunity to work within a multinational organisation that offers extensive freedom of action and which has room to invest and very ambitious plans. THE COMPANY: Part of a multi $billion international group, we are one of the world's largest manufacturers of standard and bespoke capital equipment used across a diverse range of industries (transport & logistics, food and drink processing, rail, mining and aggregates, industrial manufacturing, waste & recycling, pharmaceutical, petro-chemical). We pride ourselves on being a leading provider of industrial weighing scales, tailored to meet the diverse needs of businesses across various sectors as well as setting the standard for service excellence in the UK. Why join this Company? · The opportunity to join a very large multinational organisation · We have an active policy of promotion from within and offer the genuine opportunity to develop your career within the business and group · This position will be challenging but also tremendously rewarding, coaching, mentoring and training are an integral part of our culture · A first-class remuneration package including a highly competitive salary, bonus, pension, and other benefits normally associated with an international group. It is highly likely you will have worked in any of the following roles, Sales Manager, Sales Director, Commercial Manager, Sales Team Leader, Field Sales Manager, National Account Manager, Key Account Manager, Service Sales Manager INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP18461, Wallace Hind Selection

ASAP START* We have several ongoing temporary roles for our well-known client based in Morley. If you are experienced in customer service - call centre, hospitality, retail, or any customer facing role then this role may be for you! This is a Hybrid role after training with just 2 days a week in the office Shift pattern is a 3 week rotation as follows: Week one - Monday to Friday 08:00 - 16:30 Week two - Monday to Friday 09:30 - 18:00 Week Three - Monday to Saturday - 08:00 - 16:30 with one day off during the week. Training is FULLY OFFICE BASED FOR 5 WEEKS - NO TIME OFF CAN BE TAKEN IN THIS PERIOD (1st JUNE - 5th JULY APPROX) . The hours will be one week of 8:30 - 16:00, followed by a grad bay for 4 more weeks all of which will be in the office, initially grad bay will be 8:00-16:30 with a move to shifts on week three. £12.71ph The role: As a Customer Service Advisor, you will provide a primarily telephone-based, high-touch service to our Premium customers. You'll take ownership of inbound premium calls, resolving enquiries swiftly and professionally while delivering an outstanding experience on every interaction. Most of your role focuses on Premium customer queries, service experiences, delivery issues, and parcel investigations, where speed, empathy, and accuracy are essential. You'll also manage high-importance CEO and Executive escalations, ensuring they are handled with absolute care and precision when they arise. You will be accountable for: • Delivering a professional, solutions‑focused telephone experience by handling the majority of Premium customer queries via phone, responding promptly, building rapport, and resolving as many issues as possible on the first call., • Taking full ownership of Premium customer cases end to end, including tracking updates, service issues, failed deliveries, returns, lost parcels, and upgrade enquiries, providing clear and proactive updates throughout., • Carrying out thorough investigations using all relevant systems and collaborate closely with Couriers, Delivery Units, Depots and Customer Service leaders to ensure accurate outcomes., • Managing CEO and Executive‑level escalations with exceptional professionalism, producing clear, concise written findings and escalating high‑risk issues when needed., • Communicating with confidence and clarity on calls and in written updates, adapting tone and approach to meet Premium customer expectations., • Maintaining accurate and detailed CRM records, ensuring all actions, decisions, and updates are fully documented while utilising systems to diagnose and prevent delivery issues. The ideal candidate will: Have a good, basic knowledge of Microsoft Excel Be adaptable to change and new systems Have experience of end-to-end case management in a Customer Service setting. Have access to the internet at home, should you be required to work remotely Please click APPLY today. Or call the office on or email (url removed) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Housing Customer Service Advisor 17.86 umbrella Leeds Hybrid 6-month contract Sellick Partnership is currently recruiting for a Housing Customer Service Advisor to join a busy, supportive housing team on a 6‑month contract. This is a fantastic opportunity for someone with strong customer service skills and experience within the housing sector. Key responsibilities of the Housing Customer Service Advisor will include: Act as a professional and friendly first point of contact, handling inbound calls from housing tenants associated with repairs and ASB Identify and report repair issues within tenants' properties. Keep tenants updated throughout the process to provide a positive service experience. Make outbound calls to help improve service delivery and follow up on repairs. Monitor and respond to emails within the group inboxThe successful Housing Customer Service Advisor will have: Have previous experience within a customer contact centre (housing experience is desirable) Ability to communicate with empathy, professionalism, and clarity, particularly in sensitive or challenging situations. Confident in handling difficult or emotive calls, remaining calm and solution-focused under pressure. Enjoys problem-solving and building positive, effective relationships with tenants and contractors.Please contact Chrissie at the Derby Office for more information Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

Customer Service Advisor Location: Leeds, LS16 6QY (Office-Based Role) Salary: £30,000 Per Annum + Company Bonus Start Date: May 2026 Hours of Work: Between 8.00am - 5.00am - Monday - Friday Key Responsibilities: 1. Handling customer enquiries via phone and email. 2. Resolving customer issues efficiently and professionally 3. Maintaining accurate customer records and updating internal systems 4. Working closely with internal teams to ensure smooth customer experience 5. Identifying opportunities to improve customer satisfaction Key Requirements: 1. Previous experience in a customer service or client-facing role 2. Excellent communication and interpersonal skills. Good at making connections over email and phone. 3. Strong problem-solving ability and attention to detail 4. Ability to work in a fast-paced environment 5. Proficiency in Salesforce / CRM tools, experience in Sage & Microsoft 365 tools Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Michael Page have partnered with a reputable Automotive Business in Leeds to recruit for a Permanent Contact Centre Advisor to start asap due to expansion! This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview! Client Details Michael Page have partnered with a reputable Automotive Business in Leeds to recruit for a Permanent Contact Centre Advisor to start asap due to expansion! This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview! Description As a Contact Centre Advisor you will be working in the insurance department working closely with customers who need to make a claim on their policy. You will be gathering all required details and support evidence handling the claim from the initial enquiry to settlement. The role will be handling a range of queries along the way working closely with third parties and providers to come to a quick resolution and you will be ensuring targets and service level agreements are met. Main communication with customers will be over the telephone this will be through inbound and outbound calls alongside looking after a busy inbox and responding to any emails coming into the business. Profile Previous Contact Centre/Customer Service Experience or skills within vehicle repairs/vehicle parts retail Able to work under pressure in a fast paced volume environment Excellent communication skills and a confident telephone manner Passionate about helping customers and delivering the best service An excellent team player Job Offer Salary of £26200+ reputable business within the Automotive Sector+ full training provided+ excellent progression and development opportunities+ growing business with lots of exciting plans for the year ahead+ central location in Leeds and easily accessible from surrounding Bradford areas+ free parking+ excellent benefits+ no shift patterns or weekends+ excellent facilities and offices+ great team and culture+ immediate interview and start

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Controllership Senior Accountant (Month‑End Close Owner) to join our growing finance team. This role is specifically responsible for overseeing the month end close process and ensuring our financial reporting is accurate and compliant. The role will develop a deep understanding of our balance sheet and SOX controls and provide oversight to maintain the highest level of financial control. There will also be the opportunity to work on wider Finance initiatives. This role requires a chartered accountancy qualification (ACA/ACCA/CIMA) and will suit someone with experience running a month end close process and a strong technical background. Day to Day You'll Be: Oversee month end close across all teams Perform analytical review procedures Manage Balance sheet reconciliation review Ensure a robust SOX control environment is in place and risks are appropriately managed Own Equity and Investments accounting Support on automation projects across the team Mentor and develop other areas of the team Own accounting systems for Controllership Support the internal and external audits Support technical accounting initiatives within the team Regular liaison with Financial Control, Finance Revenue Team, Business Partnering, FP&A, Internal Audit, International Finance and other key stakeholders Involvement in wider finance initiatives to constantly evolve and improve the Group Finance function Essential Skills & Experience: 5+ years' accounting experience (PQE) Experience of working in, or having clients in a fast paced, complex environment Experience of overseeing internal financial reporting and month end close processes, putting the necessary processes and controls in place Technical accounting experience Planning and organising multiple activities to deadlines Ability to influence and persuade challenging internal customer client base and external contacts Strong analytical and forecasting skills Clarity of vision and ability to drive change Desirable Skills & Experience: Previous experience of working in a regulated environment (SOX/FCA) Big 10 accounting firms and/or can demonstrate working with listed companies US GAAP Experience Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. #LI-Hybrid Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Advisor, Accounting

Job Title : Senior Fitness Advisor Hours : 32 hours per week Rate of Pay : £13.40 per hour Location : Cookridge Are you a fitness professional with a passion for helping others achieve their health goals? Do you have the expertise and leadership skills to elevate our fitness programs? Bannatyne Group, a premier name in health and wellness, is seeking a dedicated Senior Fitness Advisor to join our team. If you're ready to lead by example and inspire others, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Senior Fitness Advisor: Lead group fitness classes and provide one-one training sessions. Provide personalised fitness assessments and develop tailored workout plans for members. Offer guidance on exercise techniques, equipment usage, and overall wellness. Motivate and support members in achieving their fitness goals. Lead, mentor and support Junior Fitness Advisors, ensuring a culture of continuous learning and professional growth. Liaise and support the Fitness Manager. Duty Manager shifts included. Ensure the fitness area is safe, clean and well maintained. Stay updated with the latest fitness trends and techniques to provide cutting edge advice. Promote Bannatyne's services, special offers, and membership packages to enhance the member experience. Monitor and drive performance to achieve your key performance indicators (KPIs) related to volume of member journey touch points, occupancy of group exercise classes and relevant contribution to revenue via Personal Trainer sessions, Choose to Lose and Fuel Smart. What we are looking for: Be qualified in Reps L2. Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you were educated to HND level in Health and Fitness, and if you were Level 3 or equivalent Gym Instruction/Personal Training or Group Exercise qualified (including in ETM, Spin etc) It would also be beneficial if you had experience of guiding, managing and motivating teams to bring collective success. Why Bannatyne? Bannatyne Group is committed to excellence in health and wellness. As a Senior Fitness Advisor, you'll have the opportunity to help support a team, inspire members and make a significant impact on their health journeys. You'll work in a state of the art facility, equipped with the latest fitness technology, and be part of a team that values your expertise and enthusiasm. Ready to lead and inspire others whilst advancing your career? Apply now and join the Bannatyne family! Join us at Bannatyne, where your passion for fitness will inspire and transform lives! TPBN1_UKCT

Michael Page have registered a new exciting Permanent Debt Customer Service Advisor Position to work for a reputable organisation within the Energy Sector! This would be an exceptional opportunity for someone experienced with customer services looking for that next in their career and to join a vibrant team which offer excellent progression and development routes! If you are driven and passionate about customer services please apply now! Client Details Michael Page have registered a new exciting Permanent Debt Customer Service Advisor Position to work for a reputable organisation within the Energy Sector! This would be an exceptional opportunity for someone experienced with customer services looking for that next in their career and to join a vibrant team which offer excellent progression and development routes! If you are driven and passionate about customer services please apply now! Description As a Debt Customer Service Advisor you will be having consultative conversations with businesses to enable to help and support with any arrears they have in place. You will be taking payments and setting up suitable payment plans providing excellent support and guidance and ensure recovery targets and service level agreements are met. The role will be corresponding with customers mainly over the telephone there will be emails too alongside administrative duties and as the role progresses will be involved with other responsibilities within the team. The position will also be supporting the off shore team with any customer service queries making sure they are resolved as soon as possible for the client Profile Previous customer service/contact centre experience Excellent communication skills and a confident telephone manner Able to work in a busy volume environment The ability to prioritise your workload and excellent organisation Thrive working in a team and also independently Resilience and an excellent problem solver Driven and passionate about customer experience and delivering the best service Job Offer Salary of £28000+ £4000 bonus per year paid quarterly+ growing team exciting time to join the business+ full training provided+ excellent progression and development+ central location in Leeds+ free parking+ fantastic benefits+ 9am-5pm Monday to Friday+ superb offices+ excellent team and culture+ immediate interview

aka Recruitment are proud to be working with a fantastic client of ours, who continue to be leading within their sector of the Automotive Industry, to bring you this exciting Parts Sales Advisor position. Working Monday to Friday 8am to 5pm and Saturdays mornings 8am to 1pm you will be rewarded with a fantastic salary basic ranging between £28-35k plus an bonus adding an additional £6k on top. This position is based in Leeds for a thriving branch Job Duties Include: Providing existing customer base with their product requirements Telephone and Sales Counter orders and queries Communicate offers/promotions to the customer network Work with the logistics department to ensure all parts are delivered when they are needed Providing excellent customer service showcasing the company and maintaining high standards Requirements: A minimum of 2 years Parts experience is essential Knowledge MAM Software or similar is also required Excellent communication skills and professional manner Must be a team player and have a desire to succeed Reasons to apply: Excellent salary basic Great bonus structure Fantastic working environment As a valued team member you will be the forefront of providing up to date knowledge and excellent customer service both in person and over the phone. You will be joining an established and expanding business. To apply for this role please send your CV in confidence to us here at Aka Recruitment

FJA are currently recruiting for an experienced HSQE Advisor on behalf our client in the Leeds area. You will be responsible for covering sites and offices across the Leeds and Yorkshire region, with ad hoc support required across other sites across the Manchester area if needed (absence / holiday cover etc) The HSQE Advisor plays a key role in ensuring the organisation’s Health, Safety, Quality, and Environmental (HSQE) Management Systems comply with the requirements of ISO 9001, ISO 14001, ISO 45001. The role involves analysing trends, incidents, and investigation outcomes to identify lessons learned and highlight any deficiencies within HSQE systems. You will recommend and support the implementation of effective solutions and industry best practices. Benefits in the role of HSQE Advisor: • Salary £45,000 plus car / car allowance • 32 days holiday, Christmas shut down and extra holiday purchase scheme • Attractive pension scheme • Long service recognition and extra holiday accrual • Healthcare cash plan • Development and progression opportunities HSQE Advisor responsibilities: • The HSQE Advisor will provide professional guidance and support across all areas of HSQE, with both internal and external stakeholders • The role also supports the implementation and continuous improvement of a behavioural-based safety programme across the business. • Conducting audits and inspections, applying specialist knowledge to identify strengths and areas for improvement, and ensuring that HSQE systems and control measures are consistently implemented and remain effective across operational teams. • The HSQE Advisor will contribute to performance improvement initiatives, support the development of processes and procedures, and assist in incident investigations by identifying root causes and recommending preventative actions • Supporting site teams in fulfilling their HSQE responsibilities • Delivering Toolbox Talks and Safety Briefings as required • Assisting with Risk Assessments and Method Statements (RAMS) • Contributing to the preparation of monthly HSQE reports • Participating in new starter inductions • Providing HSQE input into tender submissions • Liaising with regulatory bodies such as the HSE, Environment Agency, and local authorities Skills and Knowledge required for the HSQE Advisor role: • Sound working knowledge of ISO 9001, ISO 14001, and ISO 45001 standards • NEBOSH Certificate in Construction Health & Safety (essential) • NEBOSH or ISEP Environmental qualification (desirable) • Membership of IOSH • Understanding of the Construction (Design and Management) Regulations 2015 • Knowledge of Construction sector working practices or equivalent • Strong written and verbal communication skills • Ability to learn quickly and think adaptively • Proven ability to build and maintain relationships at all organisational levels • Capable of working under pressure, meeting tight deadlines, and adapting to change • Strong commitment to delivering excellent customer service • Full UK driving licence This is an excellent opportunity to join a hugely successful and ever-growing business. If you are interested in this fantastic HSQE Advisor opportunity, then please apply now with your current updated CV. Due to the high volume of applications, we receive we are not always able to reply to all applications. If you haven't heard back from us within 2 weeks, then please accept that your application has been unsuccessful for the role we currently have advertised Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Finlay Jude Associates Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Leeds city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 23rd March 2026 The Role: We’re looking for an enthusiastic Customer Service Advisor to join a leading Financial Services client in Leeds.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: Handling a high volume of inbound calls Dealing with complex queries and complaints Building relationships with customers every day Taking ownership of each personal call or query Managing multiple tasks Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: Strong ability to build rapport with customers across multiple communication channels. Confident IT user, comfortable navigating a variety of internal systems. Capable of working independently, making sound decisions, and escalating issues appropriately when required. Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers. Eager to learn, develop, and continuously enhance skills. Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms. Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively. Be customer- focused Excellent listening and communication skills Experience of working in a regulated environment ideally Financial Services but not essential. Excellent attention to detail Resilience Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Customer Relations Advisor (12 Month Fixed Term Contract) to join our Consumer Relations team here at TransUnion. In this fast-paced role, you will work with our wider Customer Relations & Consumer services team to deal with consumer complaints relating to their credit report. So whether you are currently working within Complaints, Redress or Customer Services this exciting role will offer a host of development opportunities as part of a global team. Day to day you will: Proactively managing a caseload of consumer complaints, you'll work with all the relevant internal and external customers to bring the complaint to a mutually agreeable close Escalate complaints when needed Support with compiling information for consumer Data Subject Access Requests (DSAR) Ensure quality assurance and accurate MI reporting Reviewing any 'potential complaints' cataloged in the system by Customer Services. The flagged cases will need to be manually review by a complaints expert to ascertain if they need to be worked as a complaint or placed back into the customer services work queues. Working closely with the customer relations team as one day per week you'll be on the front line dealing with queries as they come in from consumers and clients. Essential Skills & Experience: Prior experience obtained within a complaints, redress or customer services function either on the phone, web chat or via email Great communication skills with the ability to empathise with the consumer and guide the conversation An ability to manage multiple cases effectively, you'll be able to plan and prioritise your day and adapt to sudden changes easily. Desirable Skills & Experience: Any experience of dealing with financial services complaints and liaising with the ICO and/or Financial Ombudsman Service would be great to see, however full training will be given. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. #LI-Hybrid Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Analyst, Consumer Operations Support

Vacancy: Home-Based Customer Service Representative. The responsibilities for the Home-Based Customer Service Role include:. For the Home-Based Customer Service Role, you will need:.

KPMG is part of a global network of firms that offers Audit, Tax & Legal, Consulting, Deal Advisory and Technology services. Inbound call experience, building relationships and delivering excellent customer service. This team are the key point of contact for customers throughout the review proce

As a Customer Service Advisor, you’ll be the first point of contact for our valued customers, delivering friendly, efficient, and solution-focused support. Contributing to service improvement by sharing customer feedback and insights. Previous experience in a customer service or contact centre env

Michael Page have registered a new exciting Permanent Debt Customer Service Advisor Position to work for a reputable organisation within the Energy Sector!. Michael Page have registered a new exciting Permanent Debt Customer Service Advisor Position to work for a reputable organisation within the En

HRGO Recruitment are currently working with a well-established and growing organisation within the financial services sector, who are looking to appoint an experienced a Customer Service Advisor to join their customer services team. If you are an experienced Customer Service Advisor with a backgroun

Huntswood has a great new opportunity for Customer Service Sales Advisors, with proven experience of working in a similar role. The role is responsible for delivering an excellent customer experience while achieving contractual performance targets across customer service, sales, and quality measures

Customer Service Advisor – Long-Term Temporary Role. Previous customer service experience (contact centre, retail or e-commerce ideal). You’ll play a key role in supporting customers through phone, email and online channels—handling enquiries, resolving issues, and ensuring each customer feels

Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flo

We are recruiting for a leading company for a reliable, detail-oriented Customer Service Administrator to join their team. Process orders, returns, and customer account updates. Liaise with internal departments to resolve customer issues.

Provide feedback on the efficiency of the customer service process and areas of improvement. Previous experience within a Customer Service position is essential. The role will deal with a wide range of customer service calls.

ASAP We are recruiting for a Customer Service Advisor to join a busy depot in Ossett, Wakefield. Previous experience in Customer Service or Administration . This is a great opportunity for someone with strong administrative and customer service experience who enjoys working in a fast-pac

Delivering high-quality customer service while adhering to established procedures and service levels. Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a

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As a Customer Service Advisor, you will provide a primarily telephone-based, high-touch service to our Premium customers. If you are experienced in customer service - call centre, hospitality, retail, or any customer facing role then this role may be for you!. Most of your role focuses on Premium cu

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Use your natural people skills to stay customer-focused and

We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Main Purpose of Customer Service Advisor role:. To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both En

Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. You'll engage with customers over the phone, offering support, guidance and helping

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to e

Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. If you’re someone who puts customers at the heart of every decision, understandi

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Join us as a Customer Service Advisor. To join us in this role, you’ll have

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work to

Act as the customer’s advocate to ensure that you and Camira business delivers a world class customer service experience to every customer, every time. Continuous improvement orientated, deliver customer-focused service innovation that enhances customer satisfaction. Identify the key satisfaction

We are looking for a Customer Service Advisor who will provide general and technical advice to customers as required either over the telephone, e‑mail or fax. Work well as part of the customer services team ensuring the department provides an unrivalled customer experience. Deal with a range of cu

At Thrive Homes, we’re seeking a Customer Service Advisor to play a vital role in helping our customers access essential housing services. Using a variety of communication channels, you’ll ensure every customer feels listened to, supported, and confident in the service they receive. Strong exper

As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. We are more than just a call centre; we are a vital support line and a compassionate ear for some of th

AWD Online is seeking a Customer Service Advisor who is fluent in Danish or Spanish and English. Join us for a vibrant opportunity to enhance our customer service team in the United Kingdom. The ideal candidate will possess excellent communication, administration, and organisational skills, as well

Berry Recruitment is hiring a Customer Service Advisor for a 12-month fixed-term contract in Durham. The role involves handling customer inquiries via phone and email, maintaining records, and collaborating with a high-performing team.

The customer service centre operates Monday to Friday 7 a. Provide advice and support to customers, maintaining a positive attitude and a strong service orientation. Handle a high volume of customer enquiries via telephone and email concerning housing‑related matters such as repairs, rent paymen

If you have worked in the following roles, we’d like to hear from you: Customer Support Advisor, Contact Centre Agent, Client Services Advisor, Customer Service Representative, Call Centre Agent. Customer Service Advisor / Danish or Spanish Speaker. An exciting opportunity for a multilingual custo

A leading healthcare service provider in the United Kingdom is seeking a Customer Service Advisor to be the first point of contact for customers. This role involves managing calls and emails, processing prescriptions, and ensuring customer satisfaction.

As an Apprentice Customer Service Advisor, you’ll be supporting the Customer team on our United Utilities contracts of work. Apprentice Customer Service Advisor. Every day will offer new opportunities to learn, grow your confidence and shape your path for a rewarding future in customer service.

A leading gas and services company in Greater London is seeking a Customer Service Advisor to efficiently resolve customer issues and inquiries. The ideal candidate will demonstrate strong communication skills, be capable of prioritizing workloads, and maintain a positive customer experience. Join a

Strong customer service skills. Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries.