Are you a business? Hire customer service assistant candidates in United Kingdom
We are looking for a friendly and enthusiastic Sales Assistant to join our bakery team. The ideal candidate will have a passion for baked goods and excellent customer service skills. As a Sales Assistant, you will be responsible for providing a warm and welcoming atmosphere for our customers while assisting them with their purchases.
Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management
We are currently looking for a part-time waitress to join our dynamic team. You should be enthusiastic, great with people, and a hardworking team player. You will be greeting and welcoming guests, taking orders, serving cocktails & drinks, taking payment, clear and reset the bar, and doing the daily cleaning and general wait staff duties. As a team member, you need to assist the bar if needed. Skills and experience: Experience in restaurant or bar work in a similar environment. Knowledge about cocktails is essential. You're a hard worker with a can-do attitude and an eagerness to learn Great customer service skills and full of positivity. Work in an organised and tidy manner. Have a strong logical approach and the ability to work with a calm head when it’s busy. Above all, you’re a team player. Nordic language knowledge is helpful but not essential.
Job Title: Cashier Location: 92 Brompton Rd, London SW3 1ER, London, UK Job Type: Full-Time Vacancies: 1 About Us: Hafiz Mustafa 1864 is a renowned, high-quality confectionery brand with a rich history. We are expanding our operations in London and looking for dedicated individuals to join our team. If you're passionate about customer service and enjoy working in a fast-paced environment, we'd love to hear from you! Key Responsibilities: - Handle customer transactions accurately using our POS system - Provide friendly and efficient customer service - Assist customers with inquiries and product selections - Maintain cleanliness and organization at the cashier's counter - Process payments (cash, card, etc.) and ensure proper handling of cash drawers - Balance the till at the end of the shift - Help with general duties around the shop floor when needed Requirements: - Previous experience as a cashier or in customer service is preferred - Ability to work in a fast-paced environment - Excellent communication and interpersonal skills - High attention to detail - Flexibility to work evenings, weekends, and public holidays - Eligible to work in the UK (provide passport or right-to-work details) What We Offer: - Competitive salary - Staff discounts - Opportunities for career growth - A supportive and vibrant working environment
We are seeking a motivated and enthusiastic Sales Assistant to join our dynamic team. The ideal candidate will possess excellent organisational skills and a passion for customer service. As a Sales Assistant, you will play a crucial role in driving sales and providing exceptional support to our customers. Your ability to communicate effectively. Duties Assist customers with product inquiries and provide knowledgeable recommendations. Engage in upselling techniques to maximise sales opportunities. Demonstrate excellent phone etiquette when responding to customer calls and queries. Collaborate with team members to achieve sales targets and ensure customer satisfaction. Sell products via social media, through catalogues and face to face
Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Massage Therapist / Guest Experience Coordinator who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: • Provide a range of high-quality massage therapies to clients • Create a warm and welcoming atmosphere for all guests • Coordinate guest experiences from booking to treatment, ensuring satisfaction • Maintain a clean, organized, and relaxing environment • Assist in product promotions and guest service inquiries • Collaborate with team members to enhance the overall guest experience What We Offer: • Full training provided, no previous experience required • Competitive salary with commission opportunities • Free uniform and product samples • Paid day off on your birthday • Flexible rota to support work-life balance • Many additional benefits and perks • Opportunity for career growth and development Requirements: • Strong communication and interpersonal skills • Passion for health and wellness • Enthusiastic about delivering excellent guest service • Flexible to work shifts, including weekends • A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.
Job Title: Part-Time Driver for Florist Location: E14, London Hours: Flexible, Monday-Saturday (occasional shifts). Delivery time usually are between 9-2PM. Job Description: We’re looking for a reliable, part-time driver based near E14 to assist with occasional floral deliveries across London. Ideal for someone with local knowledge, a clean driving record, and great customer service. Perfect for someone who’s flexible with time and enjoys a job on the go!
Key Responsibilities: Product Listings & Content Management: Create, update, and manage product listings across ecommerce platforms (e.g., Shopify, Amazon, eBay, etc.). Ensure all product descriptions, specifications, and images are accurate, optimised, and up to date. Assist with the uploading of new products, seasonal promotions, and price changes. Perform regular audits of product content to ensure consistency and accuracy. Inventory Management: Monitor inventory levels across all ecommerce platforms, ensuring stock availability and alerting teams to low stock or stockouts. Coordinate with the warehouse or fulfilment team to ensure timely restocking and accurate product availability. Assist in setting up and maintaining stock control systems within the ecommerce platform. Order Management: Process and manage customer orders, ensuring accurate fulfillment, timely shipping, and smooth delivery. Coordinate with the customer service and fulfillment teams to resolve any order-related issues (delays, cancellations, returns, etc.). Track orders, troubleshoot discrepancies, and update order statuses as necessary. Customer Support: Provide backend support for customer inquiries related to product information, orders, and returns via email or ecommerce platform messaging. Resolve issues related to payments, refunds, and exchanges in a timely and professional manner. Collaborate with customer service to ensure a seamless and positive customer experience. Platform Maintenance & Optimization: Maintain the overall functionality of the ecommerce website(s), ensuring all links, banners, and CTAs are working correctly. Identify and troubleshoot any technical issues that may arise on the platform, working closely with the IT team or external developers. Monitor website speed, security, and overall user experience, making suggestions for improvement as needed. Reporting & Data Analysis: Assist in the collection and analysis of sales data, traffic reports, and key performance metrics. Prepare daily, weekly, and monthly reports for management, highlighting trends, sales performance, and inventory turnover. Provide actionable insights from data to help optimise ecommerce performance. Marketing & Promotions Support: Support the ecommerce and marketing teams in executing digital marketing campaigns, promotions, and sales events. Coordinate promotional banners, discount codes, and product features on the website. Collaborate on SEO initiatives and ensure listings are optimised for search engines.
Customer Service: Assist customers with queries, provide product information, and resolve issues.
Overview We are seeking skilled and passionate Barbers to join our team. We have an exciting opportunity for 4 barbers to rent a chair in a newly refurbished barber shop, you will be responsible for providing exceptional grooming services to our clients and your own, ensuring they leave feeling satisfied and confident. Your expertise in hair styling and customer service will play a vital role in creating a welcoming atmosphere and building lasting relationships with ours and your own clientele. Responsibilities Perform hair cutting, styling, and grooming services tailored to individual client preferences. Provide consultations to clients regarding their desired styles and recommend suitable options. Maintain cleanliness and hygiene standards in the work area, including tools and equipment. Stay updated on the latest trends in barbering and hair styling techniques. Build rapport with clients through excellent customer service and effective communication. Manage appointment schedules efficiently to maximise client satisfaction. Assist in promoting salon services and products to enhance client experience. Skills Strong customer service skills with the ability to communicate effectively with clients. Proficient in barbering techniques, including hair cutting, shaving, and styling. Excellent command of English for clear communication with clients and team members. Knowledge of current trends in hair styling and grooming practices. Ability to work well under pressure while maintaining a professional demeanour. Attention to detail and a commitment to delivering high-quality results.
Job Title: Head Food Runner / Pass Location: Gilgamesh Restaurant Job Type: Full-time/Part-time About Gilgamesh Restaurant: Gilgamesh Restaurant is a vibrant and dynamic dining destination renowned for its exceptional service and exquisite cuisine. We are committed to delivering an unforgettable dining experience that combines a rich culinary tradition with modern innovation. As a member of our team, you will be part of a passionate group dedicated to hospitality excellence. Job Summary: We are seeking a highly motivated and efficient Head Runner to lead our food pass and join our team at Gilgamesh Restaurant. The Head Runner plays a crucial role in ensuring that our guests receive their meals promptly and in perfect condition. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. The ideal candidate will be a team player with a strong commitment to delivering outstanding service. Key Responsibilities: - Lead the pass and be responsible for team of runners - Efficiently and accurately deliver food orders from the kitchen to guests in the dining area. - Ensure that all dishes are presented according to restaurant standards before they reach the guest. - Assist servers with table setup, clearing dishes, and maintaining a clean and organized dining area. - Communicate effectively with kitchen and waitstaff to coordinate and prioritize orders. - Assist with any special requests or dietary needs of guests as directed by the server or kitchen staff. - Refill beverages and condiments as needed and ensure guests have everything they need to enjoy their meal. - Maintain a high level of knowledge about the menu, including daily specials and any changes, to answer guest inquiries. - Monitor and manage the flow of service to ensure a seamless dining experience for all guests. - Follow all safety and sanitation guidelines to ensure a clean and safe working environment. - Collaborate with team members to provide support during peak service times and special events. Qualifications: - Previous experience in a food service or hospitality role is preferred but not required. - Strong organizational skills and the ability to multitask in a high-pressure environment. - Excellent communication skills with a friendly and professional demeanor. - Ability to work in a team-oriented environment and contribute to a positive workplace culture. - Flexibility to work evenings, weekends, and holidays as needed. - Physical stamina to stand, walk, and carry trays for extended periods. - A commitment to providing outstanding customer service. Benefits: - Competitive hourly wage plus tips. - Opportunities for growth and advancement within the restaurant. - Employee discounts on meals. - A supportive and inclusive work environment. How to Apply: If you are passionate about food and hospitality and eager to contribute to an exceptional dining experience, we invite you to apply for the Food Runner position at Gilgamesh Restaurant. Please submit your resume and a brief cover letter highlighting your relevant experience and availability. Gilgamesh Restaurant is an equal-opportunity employer and values diversity in our team. We encourage all qualified individuals to apply.
Les 100 Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere as the core of the collection. Les 100 Ciels epitomises relaxed luxury and are looking for dedicated Sales assistants to join the team to represent the brand (multiple locations within central London). Immediate start, full time role The role will involve: - Providing exceptional customer service, in line with the brand's values and ethos. - Processing customer orders in store - Ensuring daily sales targets are met - Maintaining the weekly update of store Visual displays - Managing store inventory - Maintaining shop cleanliness Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a growing brand should apply. Immediate start.
🍸 Join Our Team at Gilgamesh Covent Garden! 🍹 Are you passionate about creating unforgettable experiences for guests? Do you thrive in a dynamic and fast-paced environment? Look no further! Gilgamesh Covent Garden is seeking a talented and experienced waiter or waitress to join our team full-time. Located in the heart of the vibrant Covent Garden, Gilgamesh offers a unique dining experience blending contemporary Pan-Asian cuisine with an unparalleled atmosphere. As part of our team, you'll have the opportunity to work in a stunning setting and showcase your skills alongside a passionate and dedicated team. Position: Head Waiter / Waitress (Full-time) Location: Gilgamesh Covent Garden, London Responsibilities: Provide exceptional service to our guests, ensuring their dining experience is seamless and memorable. Greet guests warmly upon arrival, escort them to their tables, and assist with seating arrangements. Present menus, offer recommendations and take orders accurately and efficiently. Serve food and beverages promptly and courteously, ensuring adherence to quality standards. Anticipate guests' needs and respond promptly to any requests or inquiries. Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations. Collaborate with team members to ensure smooth service flow and guest satisfaction. Handle payments and process transactions accurately, following established procedures. Requirements: Previous experience in a similar role, preferably in a high-volume restaurant or hospitality environment. Passion for delivering exceptional customer service and creating memorable dining experiences. Excellent communication and interpersonal skills, with a friendly and outgoing demeanor. Ability to work effectively in a fast-paced environment and remain calm under pressure. Strong attention to detail and a proactive approach to problem-solving. Flexible availability, including evenings, weekends, and holidays. Food safety and hygiene certification (desirable but not essential). Benefits: Competitive salary commensurate with experience. Opportunities for career growth and advancement within the company. Staff discounts on food and beverage offerings. A supportive and collaborative work environment in one of London's most iconic locations. If you're ready to showcase your talent and contribute to an exciting new chapter at Gilgamesh Covent Garden, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you're passionate about joining our team. Gilgamesh Covent Garden is an equal opportunity employer and values diversity in the workplace.
Overview We are seeking skilled and passionate Barbers to join our team. We have an exciting opportunity for 4 barbers to rent a chair in a newly refurbished barber shop, you will be responsible for providing exceptional grooming services to our clients and your own, ensuring they leave feeling satisfied and confident. Your expertise in hair styling and customer service will play a vital role in creating a welcoming atmosphere and building lasting relationships with ours and your own clientele. Responsibilities Perform hair cutting, styling, and grooming services tailored to individual client preferences. Provide consultations to clients regarding their desired styles and recommend suitable options. Maintain cleanliness and hygiene standards in the work area, including tools and equipment. Stay updated on the latest trends in barbering and hair styling techniques. Build rapport with clients through excellent customer service and effective communication. Manage appointment schedules efficiently to maximise client satisfaction. Assist in promoting salon services and products to enhance client experience. Skills Strong customer service skills with the ability to communicate effectively with clients. Proficient in barbering techniques, including hair cutting, shaving, and styling. Excellent command of English for clear communication with clients and team members. Knowledge of current trends in hair styling and grooming practices. Ability to work well under pressure while maintaining a professional demeanour. Attention to detail and a commitment to delivering high-quality results.
About Us: We are a leading skin aesthetics and wellbeing clinic, dedicated to providing exceptional customer care and advanced aesthetic treatments to enhance confidence and wellbeing. As we expand to new locations, we are seeking a warm, professional, and experienced Receptionist to join our dynamic team and become a part of our exciting growth journey. Position Overview: The Receptionist will be the first point of contact for clients, ensuring a seamless and welcoming experience from the moment they walk in. This role is ideal for someone with a passion for the beauty and wellness industry, who understands the importance of customer service and has the ability to manage a busy, client-centered front desk. Key Responsibilities: Greet and welcome clients, providing an outstanding first impression. Manage appointment bookings, both over the phone and via our online booking system. Assist with client inquiries regarding treatments, products, and services. Maintain a clean and organized reception area, ensuring a calming and professional atmosphere. Process payments and manage the daily cash flow accurately. Handle administrative tasks such as answering phone calls, emails, and handling mail. Support the clinical team in ensuring all client records and information are accurately updated. Qualifications and Experience: Previous experience as a receptionist or in a customer-facing role, ideally within the beauty, aesthetics, or wellness industry. Strong organizational skills with a high level of attention to detail. Excellent communication and interpersonal skills. Familiarity with booking and scheduling software. Ability to handle a fast-paced environment with a calm, positive attitude. Passion for the beauty and wellness industry and a commitment to providing exceptional client service. What We Offer: Competitive salary based on experience. Opportunity to grow within a fast-expanding clinic. Training and development to enhance your knowledge of aesthetics and wellbeing treatments. Discounts on clinic services and products. A supportive and friendly team environment. If you’re enthusiastic about delivering top-notch customer service in a luxury beauty and wellness setting, we’d love to hear from you!
ABOUT US AGM Relocation Ltd, (hereinafter referred to as the “AGM Group”) is the parent company and home of some of the industry’s most respected moving and relocation companies. AGM Bishops is dedicated to providing the very best in relocation, no matter whether you are moving house, relocating your business, moving abroad or simply looking for secure storage. Established in 1854 in Pimlico, London, Bishop's Move has expanded to a removal network of over 20 branches across the UK and Europe. Renowned as the leading moving company in the UK, we offer the highest in relocation services, including home removals, international moves, secure furniture storage and efficient business relocations. Position: HGV DRIVER & REMOVALS PORTER We are seeking an enthusiastic and experienced Class 2 Driver that is looking for a new challenge within removals to join a fantastic growing team based in Ely, Cambridgeshire. You will be responsible for driving, moving and handling customers household/ personal possessions. Main Roles & Responsibilities: - Initially shadowing current Drivers to secure knowledge of the role, routes and build confidence - Interacting and communicating effectively with our Customers and Colleagues in the movement of good across UK and Europe - Provide assistance in the moving and handling of customer goods, including driving to and from location (long and short distances) across the UK and Europe - Packing and wrapping customer goods before manually and physically lifting (aided and unaided) onto vehicles or into location - Completing the necessary on the job paperwork to a high standard - Undertake daily vehicle and safety checks, routine maintenance (e.g. oil and water checks) and report any defects. - Following H&S Guidelines and carrying out Banks-person duties - Undertake the regular training required as part of the Driver Continuing Professional Competence (CPC qualification). Remuneration & Benefits Package: - Competitive Salary starting from £14.25 (per hour) and rising - Days & Hours:· Normal days of work: Monday to Friday. (Occasional weekends) - Hours - 45 hours per week (weekdays) times can vary depending on the job and can finish late on occasion. - Based out of the Ely depot - Permanent, full-time - 20 days holiday + 8 bank holiday - Company pension - Access to a leading Employee Engagement Platform provider offering lifestyle saving and discounts on most high street retailers & services, reward and recognition programme. - Employee Referral Scheme - Career development opportunities - Company awards & events - Free On-site parking Experience & Qualifications: - Full UK drivers’ licence (no more than 6 points) – Essential - Valid CPC qualification and licence – Essential - Excellent customer service and organisational skills – Essential - Experience in Heavy Goods Vehicles driving – Essential - Previous removals sector experience - Desirable - Multilingual – Desirable - Previous warehouse/ Forklift experience – Desirable Applicants of whom are successfully offered employment within one of the AGM Group companies will be subject to referencing, a basic criminal records check from the Disclosure & Barring Service, standard Identification and Right to Work as part of the pre-employment checks. (Strictly no agencies please)
Assistant Manager Wanted for Family-Run Argentine Grill – Malevo Tower Bridge Are you passionate about exceptional customer service and have experience in the restaurant industry? Malevo Tower Bridge, a family-run Argentine Grill known for authentic Argentine cuisine, is seeking a dedicated Assistant Manager to join our team! What We Offer: • Full-time position (42 hours/week) with a salary of £32,000 per year • Two days off per week, 28 days of paid holiday annually • Discounts at all restaurants within our group • Pension plan and opportunities for career advancement Requirements: • Prior experience as an Assistant Manager in a similar setting • Strong command of English and excellent communication skills • Disponibility for Immediate start If you’re ready to take the next step in your career with a supportive team and a focus on growth, please apply today!
FOH Team Member | 9am-2pm | Monday - Friday The Salad Project: £11.55 per hour We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally as committed to finding and nurturing our staff and so we are on the hunt for front of house team members, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Team Member | 9am-2pm | Monday - Friday 25 hours per week | Monday - Thursday Be a “Sp” champion who is the face of the brand on a day to day basis Assist customers with their orders and answer any questions Package Click & Collect and Delivery orders Making sure the napkins, glasses and cutlery is topped up and continuous maintaining of hygiene standards Expectations | Efficiency, Communication, Energy Strong proficiency in communication, with both our customers and internal teams Friendly and approachable with fantastic customer service skills Ability to work as a team and build interpersonal relationships Ability to work in a fast paced environment Positive energy and dedication to the team, we all have to have each other's back Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect and corners aren't cut Up for a laugh, but know when it’s time to knuckle down Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have some experience working in a customer facing role within the hospitality industry A big smile and warm tone of voice ** Compensation | £11.55 per hour** 30 days holiday package (including bank holidays) £100 ‘Refer a Friend’ scheme 50% all items in store Team social events Opportunities for career progression as the business grows
Looking for experienced fishmonger to join beautiful Farm shop in Westerham. You’ll be part of small and passionate team who has huge interest in food. We offer 20% discount across all the products including meat, fish, bread, wines. We do require weekend availability as well as Bank Holidays. Opening day/ Hours Wednesday – Saturdays 9 am – 5:30 pm and Sundays 10 am – 4pm. Part time position available ( FRI, SAT, SUN Availability required) A fishmonger's job description includes: Sort out delivery Visual merchandising of fish Cleaning and prepping fish High standard of customer service Rotating and managing stock Working extremely clean Cooking knowledge and helping customers with choosing product Passion for fish butchery Able to teach and share knowledge with colleagues Most importantly, good work ethics, smile and positive energy. There will be meat butchery section which will be looked after he manager and butcher, fishmonger will have his/her smaller section to be responsible for with manager’s support with displaying, pricing and support from sales assistant on busy days. Hygiene Level 2 in Retail is essential - if you don't have it we will pay for the course Parking available Holiday pay for full time employers is available. If part time, it will depend on hours worked. Please note Bank holidays and weekends we need you to be available.
Job Offer: Floor Supervisor for Shisha Lounge at Onyx Restaurant Position: Floor Supervisor – Shisha Lounge Location: Onyx Restaurant Employment Type: Full-Time About Us: Onyx Restaurant is an upscale dining destination known for its unique fusion of exquisite cuisine, vibrant ambiance, and exceptional customer service. We pride ourselves on creating memorable dining experiences, and our Shisha Lounge is an integral part of that. To maintain and elevate the high standards of service in our lounge, we are looking for a passionate and experienced Floor Supervisor to join our team. Job Overview: As the Floor Supervisor for the Shisha Lounge, you will play a key role in ensuring smooth operations, delivering outstanding customer service, and maintaining a lively, welcoming atmosphere. You will manage the day-to-day activities, supervise the lounge staff, and oversee customer interactions, ensuring that our guests enjoy their time at the Shisha Lounge to the fullest. Key Responsibilities: - Supervise and coordinate the activities of the Shisha Lounge floor staff, ensuring exceptional service at all times. - Oversee the preparation and serving of shisha, ensuring quality control and guest satisfaction. - Manage lounge reservations and seating arrangements to optimize flow and capacity. - Train, mentor, and motivate staff to maintain high service standards and promote teamwork. - Monitor customer feedback, addressing any concerns or complaints promptly and professionally. - Ensure the lounge adheres to health, safety, and cleanliness regulations. - Assist in managing inventory of shisha supplies and lounge equipment, coordinating with the procurement team as needed. - Support management in planning and executing events or promotions in the Shisha Lounge. - Maintain a strong presence on the lounge floor, leading by example with a customer-focused attitude. Requirements: - Proven experience in a supervisory role in hospitality, preferably within a Shisha Lounge or similar setting. - Strong understanding of shisha preparation, flavors, and customer preferences. - Excellent leadership, communication, and problem-solving skills. - Ability to work in a fast-paced environment, maintaining composure under pressure. - A keen eye for detail and a commitment to delivering top-quality guest experiences. - Flexibility to work evenings, weekends, and holidays as needed. Benefits: - Competitive salary with performance-based incentives. - Opportunities for growth and career development within the company. - Staff discounts on food and beverages. - A dynamic and vibrant working environment. We look forward to welcoming you to the Onyx Restaurant family!
A Neighbourhood Italian restaurant in Marylebone, it is on the lookout for the best in hospitality to enjoy our team. We have an opportunity for a confident and out outgoing restaurant waiter waitress, passionate about customer service, our service be responsibility to take order and assisting with the promotion and development of the business. Starting with a warm and friendly welcome, Our waiter, Waitress and guest ensured have a fantastic dining experience. ** Responsibilities:** •Welcome everyone with a smile and make them. • Deliver excellent levels of customer service ensuring all the guest enjoy unique and memorable experience. • Strive to make every customer a repeat customer by remembering names and personalising their experience. • Accurately process food and drinks order through the till system. • Complete set up, handover and close it down duty to a high standard. ** Requirements:** Our restaurant server will: • Be passionate about customer service. • Be immaculate presented. • Be strong team players. • Need to have the right to work in UK. ** Company benefits:** • 30% in discount in our restaurants. • Free meal on duty, drinks after work. • Pension scheme. • monthly price for the employer of the month.
Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Beauty Assistant who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: • Provide a range of high-quality therapies to clients • Create a warm and welcoming atmosphere for all guests • Coordinate guest experiences from booking to treatment, ensuring satisfaction • Maintain a clean, organized, and relaxing environment • Assist in product promotions and guest service inquiries • Collaborate with team members to enhance the overall guest experience What We Offer: • Full training provided, no previous experience required • Competitive salary with commission opportunities • Free uniform and product samples • Paid day off on your birthday • Flexible rota to support work-life balance • Many additional benefits and perks • Opportunity for career growth and development Requirements: • Strong communication and interpersonal skills • Passion for health and wellness • Enthusiastic about delivering excellent guest service • Flexible to work shifts, including weekends • A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.
Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN BIRMINGHAM As we expand locally and globally, we’re excited to announce our newest venue in Birmingham—our most thrilling location yet! This is your opportunity to help shape the future of Clays in one of the UK’s most vibrant cities. We're bringing the energy, excitement, and signature Clays experience to Birmingham, and we need passionate individuals to join us on this exciting journey. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it—here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history—one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES - Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - You will serve food and beverage in a professional manner, ensuring a high level of customer service - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £11.70 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.