Trabajos customer service remote en Reino Unido - Page 4

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking. On behalf of this organisation, AMS are looking for a Software Development Engineer in Test (SDET) for a 6 month contract based in London (2 days per week) with remote working available (hybrid). Purpose of the role: Join us as a SDET to help define and implement the testing strategy across our products. What you'll do: Work in customer focused agile squads and collaborate with product managers, designers, and engineers to define the next iteration of products. Work collaboratively across our missions to define and continually improve our testing strategy for new and existing products. Develop clean, elegant, and reusable code that is easy to maintain and extend. Build scalable automated testing systems that enable us to ship value to customers at pace. Support other engineers to test their software and act as a subject matter expert. Work with stakeholders across the business to shape the future of quality engineering at and put long term interests of our customers at the heart of key decisions. Drive the direction of our testing chapter to ensure it maintains the highest standards of technology and process.The skills you'll need: Programming skills in Java. Hands-on experience with common back-end and front-end test automation frameworks, and integrating these into the continuous deployment pipeline. Knowledge of software performance and automated security testing techniques and tooling. Awareness of cloud infrastructure and configuration. A strong understanding of Behaviour Driven Development (BDD). Experience delivering and testing distributed microservices as part of an agile team.Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

IT System Engineer - (Patch Management) Location: London - E16, UK (Hybrid - Office, Customer Sites & Remote) Employment Type: Full-Time Reports To: Lead System Engineer ________________________________________ Role Overview We are seeking a skilled and proactive IT System Engineer to join our London-based infrastructure team. The successful candidate will be responsible for the delivery of patch management services and the hands-on installation of updates, upgrades, patches, and hotfixes across enterprise environments. This role is both customer-facing and internally focused, requiring work at our London office, remote support, and on-site visits to Network Rail & TfL customer locations across Greater London and surrounding areas. The position requires strong technical capability, excellent documentation skills, and a professional approach when operating within client environments. ________________________________________ Key Responsibilities Patch & Update Management - Plan, test, schedule and deploy patches, updates, service packs, upgrades, and hotfixes. - Manage structured patch cycles (monthly, emergency, zero-day response). - Perform pre-deployment testing and post-implementation testing & validation. - Maintain patch compliance reporting and remediation tracking. - Ensure minimal disruption to production systems. OS Infrastructure - Updates to various Linux distributions, Ubuntu, Debian, Red Hat etc. - Updates to Windows Server (2016/2019/2022) & Windows 10/11 environments. - Configure and administer WSUS. Network & Security Infrastructure - Deploy firmware updates and patches for: - Cisco routers and switches - Cisco firewalls - Juniper firewalls - Perform configuration backups and validation before changes. - Assist with vulnerability remediation and security audits. Virtualisation - Manage patching and lifecycle updates for VMware environments. - Maintain and upgrade VMware ESXi hosts and vCenter. - Ensure VM availability during maintenance cycles. Customer Engagement - Deliver on-site patching and maintenance at customer locations. - Provide clear communication before, during, and after maintenance windows. - Produce change documentation and implementation reports. - Work within ITIL change control processes. Required Skills & Experience Essential - 5+ years' experience in infrastructure or systems engineering roles. - Experience delivering structured patch management processes. - Knowledge of change management and maintenance windows. - Excellent troubleshooting and root-cause analysis skills. - Strong hands-on experience with some, or all of the following: - Windows Server & Windows Workstation environments - Linux Operating Systems - WSUS administration - Cisco rout ers & switches - Cisco and Juniper firewalls - VMware vSphere ( ESXi, vCenter, vLCM) - HPE & Dell server firmware Desirable - Familiarity with backup solutions. - Exposure to automation (PowerShell scripting). - ITIL Foundation certification. - Vendor certifications (Microsoft, Cisco, VMware, Juniper). - Experience working within Network Rail or Transport for London industry sectors. ________________________________________ Personal Attributes - Professional and customer focused. - Highly organised with strong documentation skills. - Comfortable working out-of-hours during maintenance windows. - Strong communication skills (written and verbal). ________________________________________ Working Conditions - Hybrid working model (London office, remote, and customer sites). - Occasional evening or night work during planned maintenance windows. - Travel within Greater London and surrounding areas. ________________________________________ What We Offer - Competitive London-based salary. - Company pension scheme. - 26 days Holiday plus Bank Holidays - Employee portal - Professional development and certification support. - Exposure to diverse enterprise customer environments. - Opportunity to work across multi-vendor infrastructure technologies

Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian, we’re more than just a technology consultancy - we’re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we’re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you’ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won’t just implement systems; you’ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Competitive Salary Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We’re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We’re a small, friendly team that’s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you’ll be hands-on and involved in making sure every client experience exceeds expectations. What You’ll Be Doing: As Technical Delivery Manager, you’ll be at the forefront of driving digital transformation for law firms across the UK. You’ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian’s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You’ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we’re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don’t just implement systems—we unlock potential. With Actionstep, the world’s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we’re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

At RMG , part of the Places for People Group , we're passionate about creating well-maintained, welcoming places for people to live. We're now looking for an experienced Lead Decorator to play a key role within our Estate Team at Beaufort Park , leading by example and supporting the delivery of high-quality decorating works across the site. Where will I be working and what hours? Full time at our Beaufort Park development (NW9 5EN) 35 hours per week, Monday to Friday 8 am until 4 PM What's the role about? As our Lead Decorator, you'll combine hands-on decorating with day-to-day team leadership , helping to maintain high standards, improve efficiency and support a positive, inclusive team culture. You'll oversee quality, support health and safety compliance, manage materials and stock, and ensure work is completed to a consistently high standard all while keeping customer satisfaction at the heart of what you do. What you'll be doing Leading and supervising the decorating team on site Maintaining high quality standards across all decorating works Ensuring health & safety compliance at all times Keeping accurate records of attendance, stock and materials Planning and ordering materials in advance Communicating clearly with your team and management Supporting the delivery of management priorities and site objectives Creating an inclusive, positive working environment What we're looking for Essential: Proven experience as a decorator Strong knowledge of decorating techniques, tools and materials A good understanding of on-site health & safety requirements High attention to detail and pride in delivering quality work Desirable: Demonstratable team leader/supervisor experience NVQ, Diploma, or City & Guilds in Painting & Decorating First Aid certification Health & Safety qualifications or strong working knowledge What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: 27 days holiday plus all Bank Holidays Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

We are currently working with a UK Facilities Management service provider to recruit a Project Manager for a healthcare contract in the Dartford area The role will be remote based with 3-4 days on sites in Oxford. The role will be to deliver Reactive and Life Cycle Projects in line with client requirements or agreed programs and lead and manage the individual CBU (cost build up) process, supply chain and associated consultants. Team / People Management Accountabilities: • Proactively develop and maintain effective working relationships, ensuring client / customer needs are understood, such that it enhances the company’s reputation by fostering an environment of continuous improvement to maximize our customers’ satisfaction., • Track the forecast and priority of works and the team capacity in order to meet business critical requirements, • Establish and coordinate the supply chain so that they work together effectively, maximizing their skills and contribution to meet objectives and project deadlines, • Act as role model for project management best practice; both technically and behaviorally, • Refine and participate on project management, CDM, H&S processes and governance as steered by key internal Stakeholders, • Prepare and distribute all necessary reports and documentation in a timely and professional manner to relevant stakeholders to enable monitoring, control and communication Project Manager Accountabilities: • Establish and maintain mutually trusting relationships with key client stakeholders, • Engage with the Lifecycle Team early in specification stage to help them refine requirements and to enable better project preparation., • Support and develop the creation of the annual and five yearly Lifecycle Plans., • Actively develop strong working relationships within Peer relationship network to ensure successful delivery of the annual Lifecycle plan and additional works program., • Plan, co-ordinate and manage Major Project Works requested by various key stakeholders., • Receive the initial brief and where necessary produce fully developed tendering instructions, to the client’s confirmed requirements. Carry out Tender process from Enquiry through Management to Tender Analysis and Sub-Trader Appointment Recommendation., • Identify, select and recommend tendering Sub-Traders from initial enquiry through to appointment, tendering / procurement documentation and subsequent works installation including monitoring for quality and performance of all supply chain appointments Candidate requirements • Project Management with relevant role experience., • CDM experience, • Understanding of model contract forms: JCT, NEC, GC Works etc., • Budget management experience and commercial awareness., • Experience of managing Client facing Project Works services across a diverse multi-site TFM portfolio., • IOSH Certification., • Experience of leading in H&S and welfare for own project works and those of others, • Cost management and control, and quality monitoring

Senior Business Development Manager - Freight Forwarding (Hybrid/Field) Location: Sunbury-on-Thames (Hybrid / Remote) Salary: Up to £70,000 base + Car allowance + uncapped commission The Opportunity We're working with a well-established, independently owned logistics provider that has built a strong reputation for delivering tailored global supply chain solutions. Operating across air and sea freight with a worldwide partner network, the business prides itself on personalised service, industry expertise, and long-term customer partnerships. Due to continued growth, they're looking to appoint a Senior Business Development Manager to drive new business across air and sea freight forwarding services. Why Join? Join a growing, privately owned freight forwarding business with global reach Sell a comprehensive suite of logistics solutions backed by experienced operations teams Hybrid working with autonomy and flexibility Package Up to £70,000 basic salary. 25 + 8 Days Holiday. Car allowance. Uncapped commission. Remote/Hybrid working model with Sunbury-on-Thames base. Flexible working - managing own diary and week. Work Laptop and Phone. Company Pension Scheme. Funded Health Care Package. Opportunity for growth and development within the company. The Role This is a true field-based commercial role focused on developing new client relationships and expanding market share across international freight forwarding. You'll be responsible for: Winning new business across air and sea freight solutions Building and maintaining a strong sales pipeline Developing long-term strategic relationships with importers and exporters Working closely with internal operations teams to deliver high-quality service Representing a service-driven logistics business with a strong global reach About You Proven track record in freight forwarding sales (air and ocean) Strong hunter mentality with the ability to build relationships at senior level Comfortable working autonomously in a hybrid/field environment Commercially astute with strong negotiation and closing skills WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy

Desktop Support Engineer, Office365, Google workspace, Desktop , 3 month contact Inside IR35 This role is an onsite role, you will need to go through Enhanced DBS check . Because on this, work visas can not be sponsored Are you passionate about IT support and troubleshooting? Do you enjoy helping users resolve technical issues and ensuring smooth IT operations? This is a fantastic opportunity to join a growing IT support team, where you will play a key role in providing first-class technical support to users across multiple locations. This role is ideal for an IT support professional with experience in mobile and desktop device maintenance, troubleshooting peripherals, and basic networking. If you have strong customer service skills and enjoy working in a dynamic, user-focused environment, we’d love to hear from you! The Role As a Desktop Support Engineer, you will provide on-site and remote IT support, ensuring users receive fast, effective resolutions to their technical issues. You will work as part of a wider IT team, supporting desktop and mobile devices, peripherals, and networks while maintaining high customer service standards. Key Responsibilities Technical Support & Troubleshooting Provide maintenance and support for desktop and mobile devices, including laptops, Chromebooks, and tablets. Diagnose and resolve hardware and software issues for printers, scanners, interactive screens, projectors, and AV equipment. Troubleshoot basic networking issues, including wired and wireless connectivity problems. Assist with image build and deployment for Microsoft and Apple devices. Support users with Microsoft 365 and Google Workspace applications. Customer-Focused IT Support Act as the customer-facing representative for IT support, ensuring users receive fast and efficient service. Assist the service desk team in delivering high-quality IT support, escalating issues when necessary. Provide clear technical guidance to users, many of whom may not have IT backgrounds. Maintain accurate records of service requests in the IT ticketing system. Collaboration & Best Practices Work effectively with remote IT teams, ensuring smooth communication and problem resolution. Support the implementation of ITIL best practices to improve IT service delivery. Contribute to continuous improvement initiatives, identifying ways to enhance IT support efficiency. What We're Looking For Technical Skills & Experience: Experience supporting desktop & mobile devices (laptops, tablets, Chromebooks). Knowledge of peripheral support, including printing, scanning, AV equipment, and interactive screens. Basic understanding of wired and wireless networking. Familiarity with image deployment tools for Microsoft and Apple devices. Operational knowledge of Microsoft 365 and Google Workspace. IT qualifications equivalent to CompTIA A+ or similar. Experience using IT service desk ticketing systems (e.g., ServiceNow) is an advantage. Soft Skills & Behaviours: Excellent customer service skills with a proactive, problem-solving approach. Strong communication skills, both verbal and written. Ability to prioritise workloads and work under pressure. Strong troubleshooting abilities, knowing when to research issues or escalate problems. Ability to build strong working relationships with remote teams and users. All our roles are UK based. When submitting your application to Colossus, please ensure the following Your CV has your address and postcode. You also have your correct phone number and email address so we can contact you asap regarding your application

Job Title: Technical Systems Engineer Contract Type: Permanent Salary: Dependent on experience Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Remote Working Hours: 8:45 to 17:30 The Role: This role sits within Acora’s Tech Centre, reporting to the Technical Delivery Lead, and focuses on providing professional services through the delivery of technical implementation, specialist expertise, and engineering support for contracted services and project customers. The position is centred on the delivery of Acora’s implementation services, working to solutions defined by the Architecture team and ensuring a high standard of execution throughout the project lifecycle. Responsibilities include attending project kick-off meetings, supporting Joint Verification with customers, producing customer-facing documentation such as high-level designs, low-level designs, and scopes of work, and implementing technical solutions in line with approved designs. The role requires close collaboration with the project management team to ensure quality and timely delivery, while operating under ITIL standards including change control and problem management. In addition, the position provides support to colleagues within the Tech Centre and acts as an escalation point for wider service operations teams. Beyond core implementation work, the role may also involve delivering professional services remotely or on-site, which can include training customer IT teams and offering interim or backfill support. Role Responsibilities: • Produce high quality, customer-facing solution documents in line with Acora deployment, monitoring and QA standards which will be owned throughout project delivery • Create JV templates for the core technology area and utilise them to deliver consistent output • Demonstrate a high level of commercial awareness, focusing on proactivity and efficiency, and constructively challenging decisions that cost money • Lead by example, ‘living and breathing’ the technologies in the core area and using that enthusiasm to drive changes in either process or product. • Deploy all technologies in accordance with approved designs and with the company’s technical standards documentation, agreed best practice standards (including external accreditations) and our project management framework. This is particularly critical in the disciplines of Change Management and Service Introduction. Certain deployments are expected to require evening or weekend work. • Provide support to Sales in your technical stack throughout the Pre-Sales process and be credible as an expert in your field, working in partnership with customers to advise and deliver technology solutions that best meet their business objectives and/or overcome problems. • Work in partnership with customers to advise and deliver services-led technology solutions that best meet their business objectives and/or overcome problems. • Proactively recommend improvements to customer systems and Acora processes that would benefit both the customer and Acora. • Create high quality deployment, monitoring and QA standards/installation guides, work instructions, key customer documentation and maintain CMDB/asset information. • Maintain your skill levels in the core technology set to a satisfactory minimum standard through a combination of self-study, company provided training and external courses. • Proactively manage your diary of upcoming work to drive efficiency and minimise non-chargeable time. Key Skills: Microsoft Azure (IaaS/PaaS), including: • Azure AD identity services and permissions/role management • Core Azure IaaS resource deployment and configuration (VM, VNet, Storage Accounts etc) • Azure Backup and Azure Site Recovery Microsoft 365 platform, including: • Exchange Online migrations (on-premise to cloud, hybrid and tenant-to-tenant) • Enterprise Mobility Suite (Azure AD, MFA, Intune, AIP, ATP, Conditional Access) • OneDrive for Business, SharePoint Online and Microsoft Teams • Microsoft Defender (O365, Cloud, Endpoint, Identity) Microsoft Entra ID, including: • Identity & authentication management • Enterprise apps & registrations • PIM & RBAC Microsoft Server 2012 and 2016, including: • Active Directory deployments and migrations (on-premise and hybrid) • Common Roles (RDS, DFS, DHCP etc) • Implementing and managing complex GPOs, enterprise-level Forests and Trusts Microsoft Exchange Server 2013 to 2019 & SE , including; • Hybrid configuration and management • Migration to O365 • Database high availability (DAG) deployment and management Microsoft Windows 10/11, including: • Mass rollout • Device imaging and driver injection • Device automation/deployment (Autopilot, Intune, SCCM, MDT, WDS) The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. First interview: A video call over MS Teams with the Hiring Manager Second interview: Usually F2F interview onsite at one of our offices About Acora We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Our mission is to unleash the potential of people through amazing IT experiences. At Acora, we live by three key and simple values that drive everything we do guiding our actions, shaping our culture, and ensuring we deliver excellence every step of the way. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

New Business Growth. Modernisation Sales. Entrepreneurial Opportunity. Are you a dynamic, hungry Business Development professional with proven lift industry experience and a passion for winning new business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of performance acceleration and value creation. We are now seeking a high-performing Modernisation Technical Sales / Business Development Executive to drive purely new business growth, helping building owners modernise and future-proof their lift and escalator systems. This is a consultative, high-impact sales role offering significant earning potential within a Private Equity-backed, high-growth environment. You’ll have the opportunity to help shape the future direction of an established heritage brand, combining legacy strength with start-up agility. The Role at a Glance: Modernisation Business Development Executive Remote / Field within reach of Andover OR Dartford Office to cover Home Counties & South £55,000 - £60,000 Base £75,000 - £80,000 OTE Uncapped Plus Extensive Benefits Package inc Car Allowance Core hours 40 per week: 08:00-17:00, with one hour for lunch. Note: We will buy you out of any training funded by your current employer. Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment. Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Proven new business sales success within the lift industry Skills: Consultative selling, technical surveys, pipeline management, commercial negotiation. Technical Sales. Sales Engineer. Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for rapid growth. The business delivers maintenance, repair and modernisation solutions across commercial, residential and public-sector environments – including prestigious and high-profile sites. As a Private Equity-backed organisation, Liftec is focused on profitable growth, operational excellence and value creation. Modernisation is a key strategic growth area, creating significant opportunity for a driven new business professional. Ready to build something and make your mark? This is a purely new business role focused on identifying and securing lift and escalator modernisation opportunities. You will proactively generate and convert new leads, both within existing maintenance portfolios and through targeted new business development. You will engage building owners and property stakeholders to raise awareness of asset lifecycle risks and the benefits of modernisation, delivering tailored, commercially viable solutions. Working closely with engineering and design teams, you will conduct site surveys and technical assessments to develop accurate configurations, pricing and proposals. You will manage the full sales lifecycle from prospecting through to contract negotiation and close, maintaining strong pipeline discipline and ensuring accurate forecasting (annual, quarterly and monthly). You will collaborate cross-functionally with Service, Repairs and Operations teams to deliver high-quality bids and RFQs, while consistently meeting or exceeding agreed revenue, margin and pipeline growth targets. About You: You are commercially sharp, entrepreneurial and relentless in your pursuit of new business. You thrive on building opportunity from scratch and do not rely on inbound leads. A proven track record of B2B sales success within the lift industry is essential, with experience in lift modernisation, new equipment or technical project sales highly desirable. A strong technical understanding of lift systems and CDM Regulations, alongside the ability to conduct site assessments and technical surveys, is required. Confidence in preparing pricing proposals, negotiating contracts and managing long-cycle, complex sales processes is key. Strong commercial acumen underpins the ability to manage margin, assess risk and drive value creation. Customer-centric and persuasive, you are comfortable engaging at all levels – from engineers to property directors and asset managers. You are disciplined in CRM usage, pipeline management and forecasting. Ideally, you may hold a Level 3 NVQ in Lift Installation and/or NVQ4 in Lift Commissioning or EOR/202N, with an appropriate CSCS card (not essential). A full UK driving licence is essential. Benefits: Access to Discounts Platform • Pension (Day 1) -Aviva • Holiday – 25 days per year plus bank holidays – holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Employee Referral Scheme • Car Allowance • Sales Incentive Scheme on Service, Mods or Repair Why Join Liftec Express? Pure new business opportunity with strong earning potential • Strategic growth area within a PE-backed business • High level of autonomy and entrepreneurial scope • Established brand with technical credibility and national footprint • Opportunity to build long-term value and make a measurable commercial impact • Significant investment in new tools and technology so you can do your best work If you are a driven, commercially ambitious lift industry sales professional ready to take ownership of new business growth, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR

razorblue role: We are looking for a 2nd Line Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Providing exceptional remote technical support for cases which cannot be resolved by our 1st line Engineers diagnosing issues, resolving requests, documenting incidents, ensuring SLAs are met, and delivering excellent end user experiences. Conducting onsite troubleshooting at client facilities as needed to address complex requests. Representing the company positively. Coaching and mentoring junior engineers by sharing technical expertise, collecting organisational knowledge, and identifying continuous improvements. Serving as point of contact and guiding team in Team Leader's absence. Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here. razorblue requirements: We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own growth mindset, we would love you to apply. Full UK Driving License Strong communication, and relationship-building skills Experience of working in a corporate or MSP technology and environment. Administering Microsoft Active Directory, Exchange Server & Office 365 Comp TIA, Relevant Apprenticeship or higher education Degree or degree equivalent qualifications is desirable People centric approach & service Competent with Windows desktop & application support Tablet and mobile device support Network troubleshooting incl. ping and trace route An understanding of razorblue's business, clients and the market it works in A good understanding of Veeam Backup & Replication Knowledge of Microsoft Group Policy An understanding of Microsoft Azure AD Sync and Azure AD Connect Excellent conversational fluency in English is required to clearly explain complex technical issues Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level. razorblue gives: Working for an IT partner isnt for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate. If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022. We operate a hybrid working policy across most roles and often get asked why we havent made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits include: Base salary of £29,500per annum depending on skills and knowledge Hybrid working -After probation, split time evenly between office and home 25 days holidays per annum + public holidays + the ability to purchase 10 more Your birthday off (Obviously!) £2000 Referral Scheme Bonus if you know other techies that want to join us Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us) Fully funded training and accreditations to expand your skillset Two paid charity volunteering days per year Discounted Broadband (Necessity) Life insurance Private Health Insurance with Vitality Health Quarterly team social fund Cycle to Work scheme Gear up with the latest tech toys through our partnership with Currys Cruise around in an eco-friendly electric car with our EV Scheme We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you. Agencies/Recruiters Please Note: To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs. We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team. Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding! TPBN1_UKTJ

Security Solutions Architect -Home-Based £54 + 6k car allowance About Us Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. Job Description This role will be responsible for defining designs and solution architectures that are robust, cost-effective and are tailored to ensure the utmost value to our customers. A key element of the role is ensuring the design remains truly customer focused, fit for purpose and in line with standards and policies. The principal responsibility of the technical team is to ensure a high quality of technical and commercial input during the bidding process and the smooth transition from design to project delivery. A deep understanding of customer requirements during the design stage is clearly captured, documented, and delivered upon through design, delivery and supporting the transition to service support. Key Responsibilities Prepare commercially compelling designs that wherever possible are compliant to agreed customer requirements or specifications. Pivotal in the production of creative written propositions that succinctly define our offering and where we add value to customer operations. Work collaboratively with Sales, Procurement, and the wider business to identify preferred technology and product sets. Perform site visits and conduct technical surveys whilst working with customers to gather preliminary information regarding design requirements. Provide a leading role in terms of technical support/input in relation to the compilation of tender submissions by liaising with the respective Bid Manager. Undertake design checks and endorse accordingly, prior to design submissions being issued to the client. Prepare, in accordance with the tender documentation and the proposed design, any necessary specifications and drawings for subcontractors and equipment suppliers to bid against. Prepare technical design and solution summaries for inclusion in written tender return/proposal. Liaise closely with Procurement to enable competitive costings to be sought from suppliers and sub-contractors for the equipment and services required. Perform other job-related duties as assigned.Skills & Personal Qualities Team player with a positive, flexible, can-do attitude and the ability to work well under pressure. Enjoys discovering and learning about the latest technology trends. A driven, motivated, self-developer with the ability to use own initiative. Able to assimilate new technical concepts and product information quickly and effectively to explain to others, especially to customers. Good commercial awareness, verbal communication skills, and attention to detail. Uses creativity to solve problems. Able to make technical information easy to understand. Detail-oriented with great time management, organisation, and the ability to work to deadlines. Able to support and inspire others to achieve goals through innovation, quality, and excellence. A flexible approach to work and the ability to adapt to change when necessary.Qualifications A high-level of competence in the design of Electronic Security Systems. A detailed understanding of CCTV (Analogue & IP), Access Control, Intruder Detection, Integrated Security Management Systems (including PSIM), Video Analytics and Wireless Transmission Technologies. An excellent understanding of digital communication infrastructure technologies, including TCP/IP, DNS, DHCP, wireless and LAN networking. An excellent understanding of IT infrastructure including Hardware, Software, Data Centre, and Storage Facilities. Able to evaluate and mitigate cyber security vulnerabilities within designs. A good understanding of virtualisation systems such as VMWare, Hyper-V, and HA. Have a good understanding of cloud services such as Amazon Web Services, Microsoft Azure, IBM Cloud. Excellent written skills to write technical proposals and responses to tender documents. Excellent interpersonal skills. Great customer-facing skills with the ability to assimilate customer feedback into winning propositions. Experience of using software packages: Visio, Excel, Word to intermediate or advanced level and design tools. E.g., JVSG. Have a detailed understanding of the UK security industry. E.g., Products, suppliers, market dynamics and competition. Have a general understanding of Electrical Installations and Civil works to support Security Infrastructure. A general understanding of other IT technologies such as Active Directory, Group Policy, SQL, Certificate Authority, Ai as a service, Predictive analytics etc.What We Offer We offer a range of benefits that help make our client a great place to work. Please note that benefits may vary depending on region and role. Remote & Hybrid Working Supported Flexible Working, Around Core Hours Health & Wellbeing Programme Life Assurance (4 x Annual Salary) 5% Matched Pension Scheme Carry Over Holidays (Up To 5) Reward & Recognition Programme Long Service Rewards Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds

1st/2nd Line IT Support Engineer required by our market leading client based in Broxbourne, Hertfordshire. The successful candidate will be responsible for delivering high-quality 1st and 2nd line IT support across the organisation, ensuring users receive efficient, professional, and timely technical assistance. The role focuses on incident management, technical troubleshooting, endpoint support, and Microsoft 365 administration. The position is well suited to a hands-on IT Support Engineer who enjoys problem solving, structured fault resolution, and working within modern Microsoft technologies. Key Responsibilities • Act as the first point of contact for IT support queries across the business, • Triage, prioritise, and resolve incidents in line with SLAs and business impact, • Provide 1st and 2nd line support across desktops, laptops, mobile devices, printers, and peripherals, • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint, • Manage user accounts, identity, and access via Active Directory / Entra ID, including MFA and Conditional Access, • Deploy and manage devices using Microsoft Intune / Endpoint Manager, • Support endpoint security using Microsoft Defender and ensure patch compliance, • Carry out joiners, movers, and leavers processes, • Assist with system updates, patching, and vulnerability remediation, • Maintain accurate IT asset records, documentation, and knowledge base articles, • Escalate complex issues where required while maintaining ownership through to resolution, • Support telecoms provisioning and user/device administration, • Contribute to continuous improvement of IT processes and user experience Skills & Experience Required Essential: • Experience in an IT Support, Helpdesk, or Desktop Support role, • Strong knowledge of Windows desktop environments, • Experience supporting Microsoft 365, • Good understanding of Active Directory / Entra ID, • Exposure to Microsoft Defender or similar endpoint security tools, • Basic networking knowledge, • Strong troubleshooting and customer service skills, • Experience supporting multi-site or remote users Desirable: Microsoft Intune / Endpoint Manager experience, Azure cloud exposure, Dynamics 365 Business Central / Power Platform, Experience with telephony or workforce management systems. What’s on Offer £(phone number removed) p/a Excellent benefits package Modern Microsoft-first IT environment Exposure to cloud, security, and endpoint technologies Strong career progression into senior IT or infrastructure roles Supportive and collaborative IT team environment Additional Information This is a fully onsite role (5 days per week) Occasional travel to other UK sites may be required A great opportunity for a proactive IT Support Engineer looking to develop within a dynamic environment

ADHD NON MEDICAL PRISCRBERS FULLY REMOTE 37.5 HOURS PER WEEK Team Function Pertemps Medical Professionals are currently recruiting fora specialist neurodevelopmental service working collaboratively with various NHS trusts to provide autism and ADHD assessments. We are an independent organisation, but most of our work is for the NHS, whom we are proud to support. Our client is committed to offering the best psychological support and healthcare available. We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry. We are seeking remote ADHD Nurse Prescribers to support our core clinic hours of 09:00-17:30, working Monday-Friday. We are open 7 days a week so variations to days worked can be considered, part time & condensed hours will also be considered but a minimum of 3 days is required. Candidates will be required to attend our clients offices in Canterbury or Basingstoke clinic once a month (expenses will be paid). About the Role The role of ADHD Nurse Prescriber involves diagnosing and treating ADHD, managing medication, and ensuring clients receive the right care according to guidelines. It includes working with other healthcare professionals, maintaining clear records, and communicating with the clinical team and external services. Ongoing learning and staying updated on ADHD research are also important parts of the job. Principle duties and responsibilities will include but not limited to: Conduct thorough assessments and evaluations of individuals suspected of having ADHD, diagnosing where appropriate, communicating findings effectively to clients and their families and producing a detailed report identifying rationale for your outcome. Complete comprehensive reviews of those already diagnosed with ADHD, offering holistic and patient-centred care, incorporating both pharmacological and non-pharmacological interventions. Initiating clients on a range of ADHD medications (both stimulant & non-stimulant), titrating doses and discontinuing where appropriate. Managing a caseload of clients through the medication pathway, ensuring they are reviewed at regular intervals in line with our clients protocols & NICE guidelines. Generating prescriptions using appropriate prescribing formularies and monitoring and reviewing thereafter regarding the effectiveness, continued appropriateness and safety of the prescribing intervention. Person Specification Professional experience in the field, including dealing with crisis situations. Qualified Mental Health Nurse from an accredited institution, holding an independent non-medical prescribing qualification (V300). Registered with the NMC, and maintenance of validation. Specialization or experience in the assessment and treatment of ADHD. Excellent communication and interpersonal skills. Ability to work both independently and collaboratively, including within a multidisciplinary team. Maintaining compliance as per company regulations i.e., evidence of current registration with NMC and appropriate professional body. Attend a F2F clinic in either Canterbury or Basingstoke once a month. Our clients value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. They pride themselves in providing our employees with the opportunities and resources to achieve their potential. We are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of; The best possible customer service. The most efficient and effective clinical work. A thriving and engaged workforce. A truly inclusive organisation. Benefits include: Annual leave of 32 days a year (inclusive of bank holidays). Flexible annual leave scheme providing the ability to buy or sell back additional days. Well-being days. Birthday lie in. Pension scheme (with the option of enhancing via salary sacrifice). Cycle to work scheme. Access to the Blue Light Card membership. Pastry Mondays. Funded social events. Staff well-being bursary scheme. If you're a passionate RMN with the right to work in the UK, we want to hear from you! Send your CV today and start your rewarding career in mental health care

Service Dispatch Coordinator Watford | Hybrid (3 days office / 2 days home) £29,000 – £32,000 DOE + benefits Permanent Overview We are recruiting for a Service Dispatch Coordinator to join a busy and fast-paced service operations team based in Watford. This role is central to the coordination of field service activity, ensuring engineers are efficiently dispatched, service requests are processed within SLA timeframes, and all service administration is accurately maintained across ServiceMax and SAP. You will act as a key link between customers, engineers, and internal teams, ensuring high-quality service delivery and accurate system management at all times. Key Responsibilities Dispatch Field Service Engineers in line with SLA requirements (including urgent work orders within tight timeframes) Manage service contracts, work orders, quotations, and invoicing via ServiceMax and SAP Coordinate preventative maintenance schedules, installations, and reactive service calls Process service billing including credit/debit notes and re-invoicing where required Order and coordinate delivery of spare parts to engineers and customers Maintain accurate and up-to-date customer and service records across CRM systems Liaise daily with customers, engineers, sales, and technical support teams Support service contract renewals and ensure documentation accuracy Monitor and manage resource scheduling to optimise engineer utilisation Ensure data integrity and compliance across all service systems Support reporting requirements including service performance and SLA tracking Candidate Requirements Previous experience in a Service Administration, Service Coordination, or Dispatch role Strong working knowledge of ServiceMax and/or SAP is essential Experience in a technical, engineering, or field service environment preferred Strong organisational skills with the ability to manage competing priorities Excellent communication skills (internal teams + external customers) High attention to detail and accuracy in data and system management Confident IT user, particularly Excel and Outlook Desirable Experience Working within SLA-driven service environments Exposure to field engineering scheduling or logistics coordination Experience managing service contracts or billing processes Benefits Hybrid working (3 days office / 2 days remote) 25 days holiday + birthday leave Private healthcare & dental cover Pension scheme Supportive and collaborative team environment Strong training and development on ServiceMax / SAP systems Apply now or message me directly to find out more

Job Advertisement: Operations Administrator *Advertised by OA West End Are you ready to be a vital part of a dynamic and rapidly growing organization in the construction industry? Our client, a leading kitchen and bathroom installation company, is seeking an enthusiastic Operations Administrator to join their team! If you thrive in a fast-paced environment and are passionate about delivering excellent service, we want to hear from you! Position: Operations Administrator Contract Type: Permanent Location: Hybrid remote in London Salary: £30,000 - £35,000 per annum Working Pattern: Full Time (Monday to Friday, 8 am - 5:30 pm; one Saturday each month with overtime or day off in lieu; one late shift each week on rotation) Who We Are: Our client is renowned for their craftsmanship and exceptional customer satisfaction. With a strong vision for the future, they offer career development opportunities for motivated individuals ready to make a significant impact. As they continue to grow, you will have the chance to shape your role and contribute to the company's success! What You'll Do: As the Operations Administrator, you will play a crucial role in supporting daily administrative operations. Your responsibilities will include: Handling phone calls, messages, and emails with professionalism Supporting the Project Manager with day-to-day tasks Planning and coordinating schedules for projects Assisting on-site project teams to ensure smooth operations Processing invoices and maintaining accurate financial records Facilitating effective communication between team members, suppliers, and clients Implementing and maintaining company-wide systems and processesWhat We're Looking For: To succeed in this role, you should have: 2-3 years of experience as an office administrator (construction industry experience is a plus!) Proven ability to manage multiple tasks simultaneously with excellent time management skills Confidence in client-facing communication A proactive problem-solving attitude with high attention to detail Reliability and discretion when handling confidential information Strong interpersonal and customer service skillsWhy Join Us? Our client values their employees and offers a range of fantastic perks, including: Company Pension: Secure your future with our client's pension plan Sick Pay: Your well-being is important to us Performance Bonus: Rewarding your hard work and dedication Career Progression: Opportunities to grow and develop within the company Hybrid Working: Enjoy the flexibility of working from home and in the officeIf you are a self-starter with a problem-solving attitude and a smile on your face, we encourage you to apply! Join us and be part of a team that values craftsmanship, professionalism, and customer satisfaction. How to Apply: Ready to take the next step in your career? Submit your CV and a cover letter detailing your experience and why you would be a great fit for this role. We can't wait to meet you! Join our client and make a difference in the construction industry! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Astute are partnered with a long-established and reputable company specialising in the service, maintenance and repair of waste handling and recycling equipment. Due to continued growth, our client is looking for a Technical Engineer to join their team, covering customers within an approximate 100-mile radius of Dartford. This is a hands-on field-based role, combining service engineering responsibilities with technical support, training, and product expertise across the wider engineering team. As a Technical Engineer, you will play a key role in ensuring equipment reliability while acting as a point of contact for technical guidance across the business. Responsibilities and duties of the Technical Engineer role As the Technical Engineer, you will be: Covering a regional patch (~100-mile radius from Dartford), travelling up to 100 miles per day Servicing, maintaining, and repairing: Compactors and balers Scissor lifts Dock levellers and associated waste handling equipment Diagnosing faults and delivering first-time fixes where possible Carrying out breakdown response and planned maintenance Producing quotations for repairs and additional works Providing remote technical support via phone or video to other engineers Supporting training and development of engineers in product knowledge and best practices Working safely with 3-phase electrics and hydraulic systems Collaborating effectively with the wider team both on-site and remotely Occasional overnight stays and out-of-hours work as required Professional qualifications We are looking for someone with the following: • Strong experience with 3-phase electrics (essential) * Good understanding of hydraulic systems (preferred) * Background in maintenance, service, or field engineering * Ability to read and interpret electrical drawings and schematics * Competent in fault finding across electrical and mechanical systems * Experience working on industrial or heavy equipment is advantageous Personal Skills The Technical Engineer role would suit someone who is: • Strong problem-solving skills with a proactive approach * Ability to work independently and support others * Good communication skills for both customer interaction and internal support * Flexible and adaptable to meet business and client needs * Willingness to travel and occasionally stay away from home Salary and benefits of the Technical Engineer role • Starting salary circa £45,000 per annum (~£17.50 per hour) * Overtime and out-of-hours payments * Company bonus: £500 per quarter * Performance-related incentives and attendance bonuses * Company van and mobile phone provided * 20 days annual leave + bank holidays (increasing with service) * Full training and ongoing development * OTE: Realistic earnings of £50,000+ per annum #LI-GH1 INDNUC Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful

Entity: Supply, Trading & Shipping Job Family Group: Supply & Trading Group Job Description: Team Synopsis Global Distillates Trading and Origination (GDIST) is part of the T&S Refined Products Trading Organization. It trades BaseOil, FuelOil, Gasoil, Diesel, Biofuels and Jet Fuel globally around our assets and third-party relationships in sectors that include Aviation, Marine, GroundFuels & Lubricants. As a business we have traders in London, Singapore and Chicago with representatives in regional offices in areas such as the Middle East, Australia, Indonesia, China, Nigeria, Ghana, South Africa and Russia. Role Summary This position based in our London office will be primarily focused on entrepreneurial trading in both physical and financial markets for crude, distillate and fuel oil across the UK for BP Oil International trading business. Market traders are responsible for representing BP in the commodity and financial markets. The GDIST trader will initiate and complete trading strategies based on current economic, political, and financial conditions to deliver the financial plan of the book. It is the goal of GDIST and Refined Products Trading Europe to be the most respected energy trader. This role would have a focus on Sub Saharan Africa (SSA) and its interlinkages with East Coast Latam. Key Accountabilities Be responsible for a portion of the Distillate Options risk/exposure across various underlying financial instruments Consistently generate fundamentally based and well thought out trading ideas in the Hydrocarbon markets Keep informed of the relevant regulatory environment to ensure trading remains fully compliant and to find opportunities to extract incremental value Demonstrate a high level of attention to detail on trade entry and position management Development and maintain 3rd party relationships with particular focus in SSA Working with Regional sub offices (RSO) in SSA and South America to develop bps capabilities and value generation over the long term Contribute to the strategic vision on how to build and sustainably grow the Distillate book globally Actively contribute/participate to the global Distillate market fundamental view Essential Experience and Job Requirements Previous commodity trading experience Demonstrated ability to build networks & influence others Experience in handling counterparty and customer relationships in SSA or Latin America Detailed knowledge of the Distillate supply & trading industry Ability to think creatively and adapt to a changing environment Strong analytical skills, commercial mentality and attention to detail. Knowledge of regulatory framework, fundamental balances and quality parameters for Distillate globally Strong bias for action Ability to deliver results under pressure (both time pressure and market volatilities) Knowledge of the BP new deal assurance process, including legal, compliance, regulatory reporting and financial reporting processes. Knowledge of BPs deal entry and exposure management systems Knowledge in understanding of BP Assets, key customers and how we optimise supply Essential Education Successful completion of T&S's assessed traders course (ATC) with a Recommended outcome, successful completion of bps CSP and/or have previous commodity trading experience. Why join us? At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agreements and negotiations, Analytical Thinking, Commercial Acumen, Commercial Business Development, Consultative selling skills, Continued Learning, Customer promise execution, Customer service delivery excellence, Deal modelling and valuation, Developing and implementing strategy, Influencing, Internal alignment, Joint Venture Structuring, Listening, Loyalty Management, Marketing strategy and programmes, Negotiating value, Negotiation planning and preparation, Partner relationship management, Presenting, Thought Leadership, Trade discipline and compliance, Trading Fundamentals, Sentiment and Trends, Trading knowledge, Writing skills Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status.Individuals with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. TPBN1_UKTJ

Second Line IT Support Engineer Hybrid / On-site – Veritas Workspace Solutions £30,000 – £35,000 per annum (depending on experience) Veritas Workspace Solutions is a fast-growing provider of innovative workspace technologies, delivering seamless IT infrastructure and support to clients across the UK. We’re passionate about creating smarter, more efficient workplaces — and we’re now looking for a Second Line IT Support Engineer to join our dynamic, customer-focused team. The Role As a Second Line IT Support Engineer, you’ll act as the key escalation point for our first-line support team, ensuring complex technical issues are resolved quickly and efficiently. You’ll work across a wide range of technologies, supporting client systems, infrastructure, and applications. Day-to-day, you’ll: • Handle escalated tickets and provide remote and onsite technical support., • Troubleshoot hardware, software, and network issues., • Manage Active Directory, Microsoft 365, and Exchange environments., • Support server administration and virtualisation technologies (VMware/Hyper-V)., • Monitor and maintain system performance and backups., • Document solutions and contribute to internal knowledge sharing., • Collaborate with senior engineers on IT projects and improvements. About You You’re a technically skilled problem-solver with excellent communication skills and a proactive mindset. You enjoy getting to the root cause of issues and delivering solutions that make a real difference to users. Essential skills: • 3+ years’ experience in an IT support role (preferably 2nd line), • Strong knowledge of Windows desktop/server environments, • Experience with Microsoft 365 administration and support, • Understanding of networking principles (DNS, DHCP, VPNs, Firewalls), • Excellent troubleshooting and customer service skills Desirable: • Experience with Azure AD, Intune, or cloud services, • Relevant certifications (CompTIA, Microsoft, ITIL, etc.), • Experience of hosted PBXs (Gamma & Webex preferred), • Full driving licence., • Apple Mac macOS Why Veritas Workspace Solutions? At Veritas, we believe our people are at the heart of our success. You’ll be part of a collaborative team that values innovation, learning, and progression. We offer: • Competitive salary (£30–£35k DOE), • Ongoing training and certification support, • Opportunities for career growth, • Friendly, inclusive company culture, • Modern, flexible working environment

JOB DESCRIPTION Our Planned Investment Delivery teams deliver a cyclical programme of improvements that enhance the quality and safety of our residents’ homes. We are delighted to be expanding our Planned Investment Resident Liaison Officer team and have a new opportunity for a full‑time, permanent Project Delivery Resident Liaison Officer, covering the London region. This is a full time, permanent role with your time being split between site visits, office‑based working and some home working. Occasional travel to our central London office will be required. As a Resident Liaison Officer, your primary purpose will be to build strong, positive relationships with residents, ensuring they are consulted on planned investment works that will improve their homes. You will organise and attend resident meetings and drop-in surgeries, clearly communicating the scope, timing and impact of works. You will work closely with resident groups and colleagues across Guinness to ensure that residents’ views are listened to, concerns are addressed, and all stakeholders are kept informed throughout individual projects and the broader the programme for your region. You will drive high levels of resident satisfaction and identify areas for improvement. What we are looking for Our residents are at the heart of everything we do, and we believe that how we deliver services is just as important as what we deliver. You will bring excellent communication and interpersonal skills, strong organisational ability, and a genuine commitment to delivering a high-quality service. Ideally, you will also have a good understanding of large-scale property improvement programmes and their impact on residents. Essential skills & experience Proven experience of delivering proactive, high-quality customer service. Strong ability to communicate clearly, influence positively and negotiate effectively with both internal and external stakeholders. The ability to work under pressure and manage competing priorities to meet deadlines. Experience of dealing effectively with complaints and customer feedback. Sound understanding of social housing legislation and tenancy management. Experience of working collaboratively with customer groups, panels or external agencies to develop and embed best practice, ideally within a registered social landlord or similar organisation. Good working knowledge of Microsoft Office. Desirable skills & experience An understanding of property improvement and investment programmes. Experience of supporting residents through planned programmes. Essential qualifications Educated to GCSE Level (or equivalent) CIH Level 3 in Housing (desirable) To find out more about the key responsibilities and to view the essential and desirable criteria, please review the role profile. Please apply with a CV and covering letter, detailing how you meet the essential criteria. Remote interviews are planned for week commencing 11th May 2026. TGPCVL

Regional Service Manager - West London £52,500 - £57,500 DOE | Full-Time | Permanent Field-Based - West London I'm working with a well-established, growing workplace services business that's looking to appoint a Regional Service Manager to take ownership of its West London region. This is a genuine regional leadership role with responsibility for people, customers, and commercial performance. You'll have autonomy, visibility, and a clear remit to run your patch properly. The Role You'll be responsible for the overall performance of the West London region, leading a Team Leader and a wider service team of around 10-15 people operating across multiple client sites. Day to day, this includes: Leading, supporting, and developing your regional service team Owning key client relationships and acting as the senior point of contact Managing service levels, customer experience, and regional NPS Delivering regional profitability, with oversight of contracts, pricing, and renewals Handling escalations and seeing issues through to resolution Using KPIs and data to drive performance and continuous improvement The role is field-based, spending most of your time at client sites across West London, with occasional travel to Head Office. About You This will suit someone who enjoys running a region rather than sitting behind a desk. You'll be comfortable managing people, customers, and numbers at the same time. You'll likely have experience in: Managing operational or service teams (onsite and remote) Leading within a service-led, B2B environment Managing client relationships and customer performance Working with commercial end-users or facilities-related contracts Holding P&L or budget responsibility Above all, you'll be someone who takes ownership, supports their team properly, and isn't afraid to make decisions. Salary & Benefits £52,500 - £57,500 basic salary Quarterly company bonus plus annual performance-related bonus 25 days holiday plus bank holidays BUPA cash plan Lunch provided Ongoing learning and development The business has a strong retention record and a values-led culture without being overly corporate. Interested? If you're a Regional Manager, Service Manager, or Operations Manager looking for a role with real responsibility and autonomy, this is one worth talking about. For more information, contact Stanley at MorePeople on 01780 480530 or email . TPBN1_UKTJ

Role: Head of Service Location: London (initially office-based, moving to hybrid) Salary: £60,000–£80,000 + benefits Benefits: Hybrid working, career progression, high-impact leadership role Our client, a leading managed service provider, is hiring a Head of Service to lead and evolve a growing service desk function following a series of strategic acquisitions. This is a pivotal leadership role with real influence, offering the opportunity to shape service delivery, define team structure, and embed a genuinely customer-first culture. You’ll have direct exposure to senior leadership, ownership of a critical function, and the chance to make a visible impact as the organisation continues to scale. What you’ll do Lead a service desk function of c.40 engineers through established team leaders Drive a high-performance, customer-centric culture across the service desk Implement structural improvements to support team effectiveness and scalability Take ownership of service desk operations from senior leadership Build strong relationships across multiple UK locations and remote teams You’ll work closely with senior leadership, playing a key role in defining how service is delivered as the organisation continues to grow. What we’re looking for Strong technical background, ideally progressed from a Third Line Engineer Experience managing service desk teams (10–20+ engineers, ideally larger) Experience leading geographically dispersed or matrix-managed teams Proven ability to drive customer-focused behaviours and service excellence Strong leadership and relationship-building skills The ideal candidate will bring a hands-on, service-led mindset, and enjoy working in a fast-paced, evolving environment where culture and customer outcomes are central. Why join? Shape the future of service delivery in a business going through rapid growth and integration High visibility role with direct exposure to senior leadership and real influence on strategy Be part of a genuinely customer-first organisation where feedback drives improvement, not blame Opportunity to unify and build teams following multiple acquisitions, leaving a lasting impact Clear progression potential as the business continues to scale Hybrid working flexibility once relationships are established Apply now to shape service delivery in a growing, customer-driven organisation

Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. To provide professional engineering expertise along with excellent internal/external customer service PPM of a variety of security solutions (including CCTV, Intruder, ACS, Traka and Surelock McGill lock Systems. Your responsibilities Provide Remote engineering support to the field based engineers, this includes but not limited to, incident triage, remote resolution, firmware upgrades and patching Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages. Provide technical expertise in PPM and associated repairs on CCTV systems, Lenel, IDS and Traka etc with PC Based Digital Recorders, Lenel, IDS and Traka systems etc. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Participate in team meetings and actively contribute towards the business’ activities. Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision. Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.) Your competencies NVQ 3 in Electronic Security or equivalent proven experience (4+ Years) Knowledge of Access control / CCTV / Intercom / Intruder systems. Knowledge of Windows Operating Systems. Knowledge of digital electronics principles and systems Health and Safety Lenel OnGuard Good knowledge of Access control / CCTV / Intercom / Intruder systems Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge Working knowledge of TCP/IP and other network fundamentals of UFE's (Unified Front End) Excellent communication skills – Written and Verbal# You must be able to gain the clients own DV level clearance Your profile Flexible with a can do/will do attitude, able to work both independently and part of a team essential. Proven record of great customer service and an ability to manage time and workload a must. To express an interest in this role please send your CV and a covering letter no later than 31st May 2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards. Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly

Welder / Fabricator / Mechanical Service Engineer Up to £20.00 per hour + overtime + company van Fully remote field based role candidates can live anywhere South of Greater Manchester Are you a skilled Welder / Fabricator who enjoys site work, variety and earning good money through overtime and travel? I am recruiting for a permanent role with a well-established engineering business that installs, repairs and refurbishes heavy industrial and recycling equipment across the UK. This is a fully remote field-based position where you will work on customer sites carrying out welding, fabrication, installation and mechanical repair work on a wide range of machinery. The role offers regular overtime, paid travel and the opportunity to earn strong money if you are happy working away. The position can suit candidates living anywhere South of Greater Manchester, including the Midlands, South West, South East, London etc, as travel is part of the role. What you will be doing: Working on conveyors, balers, compactors, shredders and similar heavy equipment MIG, TIG and ARC welding and fabrication work Mechanical fitting, stripping and rebuilding machinery Installation, relocation and refurbishment projects Planned maintenance and breakdown repairs Travelling to customer sites across the UK Completing job reports electronically Working independently or as part of a team What you need: Strong welding experience MIG / TIG / ARC Mechanical or heavy plant experience Full UK driving licence Happy travelling and staying away when required Able to work on site independently Good problem solving skills and safety awareness What you will get: Up to £20.00 per hour depending on experience Regular overtime available Company van and fuel card Company phone Company credit card after probation Paid travel Training and development Permanent long term role Opportunity to earn well with overtime and travel Work for a growing, established engineering business Location: Field based suitable for candidates living anywhere South of Greater Manchester, including Midlands, South West, South East and London and beyond. Interested? Apply now or send your CV for immediate consideration. All applications will be handled confidentially by the recruiter. TPBN1_UKTJ

Entity: Supply, Trading & Shipping Job Family Group: Shipping Group Job Description: Role Purpose The carriage of hydrocarbons by third party vessels represent significant risk to the bp Group. The purpose of the Vetting & Clearance team is to ensure that any vessel employed by the bp Group meets bp's standards thereby handling this risk. As part of the Vetting & Clearance Team, the V&C Superintendent through their deep technical marine operations experience will play a key role in setting mitigating measures as required to support business delivery in challenging marine environments. They will also be responsible for providing assurance to bp businesses and associates for marine related activities, by performing any combination of routine marine assurance assessments, vetting and clearance reviews and providing ad-hoc marine advice and support. Key Accountabilities Perform vetting and clearance activities, including assessment, oversight, screening and clearance of oil, gas, chemical and dry bulk vessels and terminals. Perform vetting and clearance activities, including assessment, oversight, screening and clearance of vessel owner/technical manager, STS contractor and terminal operator assessment reports to settle their conformance with relevant standards and their suitability for use by bp. Evaluate the suitability of newly identified potential TC technical managers and vessels nominated for TC and provide reports to the V&C LT. Support the V&C LT in ensuring consistent application of all marine assurance policies and procedures and provide guidance to bp businesses to ensure implementation. Engage and provide feedback to the Optimisation, Technical, Chartering, Operations teams to support the development and promulgation of assessment best practice with the objective of achieving global consistency of assessment activity across employed and sub-contracted activity. Contribute towards the maintaintenance of the Marine Assurance Applications and other relevant data sources to ensure accurate and contemporary information is maintained. Provide marine activity support and advice to bp Terminals, Charterers, Operators, Logistics Teams, bp contractors, third parties and other shipping activities as requested. Participate in the review of marine assurance policies, procedures and application requirements as requested by V&C LT. Conduct self verification, report incidents and breaches through internal reporting systems. Identify, scope, draft, implement, maintain and monitor improvements in Marine assurance application (CLEAR) user base. Essential Education/Experience Class II/2 or III/2 (Master Mariner or Chief Engineer) and experience as Master/Chief Officer or Chief Engineer/2nd Engineer on board oil and gas tankers. Essential Job Requirements Deep technical marine operations knowledge Extensive knowledge of international maritime legislations and industry standard methodologies Strong analytical and communication skills Knowledge of OCIMF working standards incl SIRE, BIRE, TMSA & MTMSA Knowledge of operational risk assessment techniques The ability to identify and deliver business change in complex and challenging enviroment Evidence of strong IT ability and technology awareness Technical / Role-specific Competencies Terminal Assessments: Purpose; Planning; Processing the BPTA Ship Owner Assessments: Purpose; Planning; Processing the BPCA Ship Owner Meetings: Purpose; Planning; Conducting the meeting with Ship Owners Vessel Inspections: Report Reviews; Assessing Reports Processing Voyage Clearance Requests: Vessel Clearance; Location Clearance STS Contractor Assessments: Purpose; Planning; Processing the STS Contractor Assessment Risk Assessment: Purpose; Review; Leading Risk Assessments Management of Change: Purpose; Review; Coordinating MoC Process Desirable Criteria Bow-tie risk assessment modelling SIRE Inspector accreditation Chartered Status Knowledge of statistical analysis techniques Knowledge of project planning and execution processes Why join us? At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Analytical Thinking, Analytical Thinking, Ancillary cost management, Bunker buyer, Chartering, Coaching, Commercial Acumen, Communication, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Listening, Marine assurance, Marine Operations, Marine systems and processes, Marine technical, Market Knowledge, Mentoring, Negotiating value, Operational Excellence, Partner relationship management, Problem Solving, Sentiment and Trends, Shipping/transport, Trading and scheduling operations {+ 4 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status.Individuals with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. TPBN1_UKTJ

Programme Manager – 8-month contract – London/remote My Customer is seeking an experienced Programme Manager to lead the design and delivery of a large-scale Target Operating Model (TOM) for an insurance platform within the Lloyd’s market. This role will play a critical part in shaping and implementing a scalable operating framework to support the growth of the Insurance Platform. This is a high-impact, outcome-driven engagement where you will take ownership of both the strategic design and the practical implementation roadmap, ensuring alignment across business functions, governance, and technology. Required Experience & Skills from the Programme Manager: Proven track record delivering complex Target Operating Model programmes within the insurance industry Experience designing and delivering Target Operation models for Insurance platforms within the Insurance business Strong experience operating in programme leadership roles with end-to-end delivery responsibility Expertise in organisational design, governance frameworks, and process optimisation Ability to translate strategy into actionable delivery plans and measurable outcomes Excellent stakeholder management skills, with experience engaging at executive level Strong understanding of service-based operating models and transformation initiatives Experience coordinating cross-functional teams and managing interdependent workstreams Responsibilities of the Programme Manager: Conduct a comprehensive review of the current operating model, assessing organisational structure, processes, governance, and supporting technologies Define and develop a future-state Target Operating Model that enables scalability, efficiency, and long-term growth Design a service-led operating approach, including service offerings, delivery structures, and clear accountability across teams Establish robust governance frameworks, ensuring effective decision-making, risk management, and programme reporting Create a detailed, phased implementation plan with clear milestones, dependencies, and delivery sequencing aligned to key business deadlines Engage with senior stakeholders to drive alignment, secure approvals, and ensure clarity on operating principles and design decisions Lead and coordinate multiple workstreams to ensure successful execution of the programme in line with the agreed vision Oversee the transition from design to implementation, ensuring processes and governance are fully embedded Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment

ServiceNow Architect London (Hybrid) 6 Month Contract £600/day (Outside IR35) ServiceNow Architect needed with deep Telecoms domain experience including Telecommunications Service Management (TSM). 6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June 2026. Hybrid Working - 2 days/week remote (WFH) + 3 days/week working from the office in London. Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: ServiceNow Architect with strong Telecommunications Service Management (TSM) experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM. Translating business requirements into technical blueprints + overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance + OSS/BSS integrations. Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory). Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript

Client Relationship Executive - Surrey/London £32,000 - £40,000 DOE + performance-based incentives Our client is seeking a polished, emotionally intelligent professional to join their team as a Client Relationship Executive. In this role, you will act as the primary point of contact for a portfolio of clients, delivering a highly personalised, discreet, and commercially aware service experience. This position requires a strong blend of interpersonal skills, emotional awareness, and commercial understanding. You will take the time to understand each client’s goals, guide them through the service journey, and ensure a seamless, supportive, and results-driven experience. This role requires occasional visits to the London office. Company Benefits: • Fully remote working environment, • Opportunity to work with a diverse and engaging client base, • Supportive and collaborative team culture, • Ongoing training and professional development, • Competitive salary with performance-based incentives Key Responsibilities: • Support wider business initiatives and projects as required, • Build and maintain strong, trust-based relationships with clients through regular communication (phone and video), • Conduct in-depth consultations to understand client preferences, values, and expectations, • Provide tailored guidance and feedback throughout the client journey, • Manage expectations with professionalism, honesty, and tact, • Collaborate closely with internal teams to ensure high-quality service delivery, • Handle sensitive and confidential information with complete discretion, • Deliver an exceptional client experience, anticipating needs and exceeding expectations, • Resolve any client concerns promptly and professionally, • Maintain accurate and up-to-date client records within internal systems, • Contribute to client satisfaction, retention, and overall success metrics Role Scope and Development • This is a dynamic and evolving position within the business. While the core focus is client relationship management, the successful candidate will be expected to contribute more broadly across the company as required., • This may include involvement in operational support, internal projects, process improvements, and other ad hoc responsibilities depending on business needs., • As such, this role would suit someone who is adaptable, commercially aware, and comfortable working in a fluid environment where priorities may shift. A proactive mindset and willingness to take ownership beyond a defined job description are essential. Experience and Skills Requirements: • Proven experience in client relationship management, customer service, or a client-facing role, • Exceptional communication skills—articulate, engaging, and empathetic, • Strong emotional intelligence and active listening skills, • Ability to handle sensitive conversations with professionalism, • Highly organised with strong attention to detail, • Commercial awareness with the ability to balance client needs and business objectives, • Comfortable working in a fast-moving, evolving environment, • Able to take initiative and operate with limited structure when required Desirable: • Background in coaching, psychology, or relationship-focused roles, • Experience working with discerning or high-expectation clients, • Additional language skills Personal Attributes Confident, personable, and professional approach Naturally empathetic with strong intuition Discreet and trustworthy Calm and resilient under pressure Proactive and solutions-focused mindset Passionate about helping people achieve meaningful outcomes If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted

Location: UK - Remote (with regular UK travel) Contract Type: Permanent We are recruiting a Senior Consultant to join our team, supporting a key client account within a highly service‑driven workforce environment. This is a delivery‑led, contract‑focused role centered on service excellence, stakeholder relationship management, compliance, and identifying opportunities to land and expand within existing client environments. The ideal candidate will have experience working within an MSP, RPO, or service‑led recruitment model, and will be comfortable operating as a trusted partner to both clients and internal stakeholders. Key Responsibilities As a Senior Consultant, you will play a critical role in ensuring the smooth delivery, operating at a super‑user level across systems, processes, and client engagement. Delivery & Administration Act as a super user on the Vendor Management System (VMS), providing expert support and resolving ad hoc queries for onsite and delivery consultants Manage incoming work requests in line with SLAs and established procedures Verify new starter details, ensuring rates, contracts, and (where relevant) PES documentation are accurately completed Support system training and troubleshooting for new starters, managers, and internal users Administer contractor renewals, extensions, and terminations Manage contractor disengagements via monthly leavers reporting Track and report timesheet compliance, producing missing timesheet reports and supporting SLA performance Maintain accurate and up‑to‑date data across all recruitment and workforce systemsClient & Stakeholder Engagement Build and maintain strong working relationships with client hiring managers and internal departments Provide guidance and system training to managers, deputy managers, and timesheet approvers Respond effectively to day‑to‑day client and contractor queries Monitor customer and candidate satisfaction survey results and share insights with key stakeholders Support regular service reviews by preparing MI, data, and performance reporting Actively contribute to improving processes and service deliveryReporting, MI & Compliance Produce weekly and monthly MI for account teams and clients Take an active role in presenting MI and insights during internal meetings Monitor exception reports daily, working with the wider team to reduce issues and manage escalations Maintain preferred supplier documentation and ensure ongoing compliance Monitor Right to Work documentation throughout contract duration where delivered outside the central BCS function Manage change and issue requests with VMS providersContinuous Improvement & Commercial Awareness Provide recommendations to improve MSP performance, efficiency, and client satisfaction Support fulfilment, quality of service, cost of delivery, and compliance through KPI and SLA monitoring Represent the business professionally and positively at all timesSkills, Experience & Background Essential: Experience working within a service delivery or workforce solutions environment Strong organisational skills with exceptional attention to detail Experience within the recruitment industry, ideally in an MSP, RPO, supplier, or client‑side model Proven ability to operate in a highly service‑driven, process‑led environment Confident building and maintaining relationships with stakeholders at all levels Strong system proficiency and comfort working with VMS and reporting toolsHighly Desirable: Background within an MSP or contingent labour model Strong understanding of contract workforce managementWorking Pattern & Travel This role is primarily home‑based, however regular UK travel is required to support client sites, stakeholder meetings, and service reviews Candidates must therefore be flexible and comfortable travelling as part of the roleReward & Benefits Competitive base salary Quarterly capped bonus scheme (non‑commission based) Pension scheme Full benefits suite Opportunity to develop within a sophisticated MSP and workforce solutions environment Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity. Otis is growing and we are recruiting for a Sales Consultant to cover London Territory The main goal is growing the renovation business and securing a second service life for customer and Otis. On a typical day you will: Engage in conversation with customer to create awareness and need for renovation. Present the right OTIS solutions to customer and identify customer specific solutions Create configuration pricing and quotes for standard Otis product in the full and partial range of renovation products Close deals independently Manage both the lower funnel as well as the upper funnel pipeline through CRM and E Log Plan and forecast orders on annual quarterly and monthly base Collaborate with sales support and delivery team Work in cross functional teams for complex bids/RFQ’s Role model and demonstrate commitment to The Absolutes in all daily work, decisions and in the environment created for your team Focus on targeting growth from both on and off portfolio customers What you will need to be successful Strong interpersonal and communication skills Commercial acumen Negotiation skills Drive for business results High interest in technical products Capable managing a long cycle pipeline in the sale of capital goods Customer Centricity Basic technical lift knowledge preferred What’s In it For Me / Benefits • You will receive a long-term employment contract with the world market leader in a crisis-proof industry, • A compensation scheme based on performance, • We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work. Apply today to join us and build what’s next

We now have an exciting opportunity for a Freight Forwarding Business Development Manager working for a worldwide freight forwarding company with the scope to cover the whole of the UK with your client base The role is remote, so we are open on where candidates can be based in the UK as you will be selling air and sea freight services to a nationwide client base With over 70 partner offices, 200 agents covering 5 continents we offer local expertise with global experience catering to each customer's specific transportation and logistics needs. Key Responsibilities: * Generate new business by cold calling prospective customers. * Generate new sales leads and revenue. * Meet with clients face to face, over the phone / Teams etc. * Build / develop relationships with clients * Achieve set targets * Complete all work on time and to schedule including a weekly pipeline * Participate in the organisation of corporate events * Understand calculating costs when tailoring customer rates * Liaising regularly with operations and customer service team. Position Requirements * Proven experience in selling multi modal, but mainly Air, Sea freight services nationally to global clients * Proven track record of sales figures with small to medium companies * interpersonal skills for building and developing relationships with clients * A flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment * initiative and the confidence to start things from scratch. * Proficient in Microsoft Word, Excel, Outlook and PowerPoint * Computer Literate * Awareness of opportunities to enable sales and revenue to be optimised. Salary and Benefits * Salary - Circa £50,000 to £65,000 this however open and Negotiable DOE * Commission Structure on life of account * Car allowance £450 per month * Pension * Private Healthcare * Mobile provided * Laptop Provided

Director of Engineering and Vessel Appearance This exciting role is accountable for all aspects of our fleet (and associated infrastructure) engineering, including maintenance, development, projects and standards. You will prioritise safety of colleagues, customers, vessels and equipment while ensuring compliance with all relevant internal and external standards and legislation, delivering exceptional levels of reliability, comfort and cleanliness for our fleet. You are responsible for leading a large team, across 2 sites through a transformation and modernisation program, enshrining a robust continuous improvement and operational excellence culture to deliver exceptional results and standards, on budget. An integral part of the Operations Leadership Team, you will collaborate closely with internal departments and external agencies such as the Marine Coastguard Agency (MCA) and you will own relationships with all engineering suppliers and OEM’s. KEY RESPONSIBILITIES • Accountable for the Safety of the EVA Teams and contractors on the vessels and at the Home Port, Dry Dock Facility and any other remote and/or temporary places of work for the team. Ensuring all safety processes are fully developed and complied with (e.g. risk assessments etc.) and as a minimum demonstrably meet all Health and Safety regulations and safe working practice as required by current legislation and the Company’s Health and Safety Policy and practices., • Accountable for defining and implementing training requirements for the department., • Accountable for fleet reliability, maintenance, appearance and compliance with regulatory requirements and our own internal standards. Vessels must be safe, clean and fit for service before released to the operation., • Accountable for the effective operation of our EVA Bases, including dry docking operations., • To drive the technical development of new and existing vessels, supporting infrastructure and engineering supply chain requirements., • To ensure all work carried out by the department is of the highest standard, with a strict adherence to the International Safety Management code and UBTC Safety Management Manual and Environmental Management Manual., • Preparing, negotiating and on-going management of the department’s budgets and responsibility for submission of relevant business cases to the COO / Executive team as appropriate., • To lead the EVA Team, motivating the team and creating a continuous improvement culture focussed on safety, technical excellence and efficiency, with a focus on LEAN principles., • Ensure that all technical incidents and non-conformities are thoroughly reviewed and investigate to identify the root cause, ensure appropriate action, knowledge shared and preventative measures implemented while complying with the UBTC Maintenance policy., • Liaise with the Operational Department Heads, Safety and Regulators as appropriate regarding any technical issues relating to the safety of the vessels, identifying clear proposals and mitigations to address issues., • Provide high quality reporting to support business needs e.g. the Safety Department requirements to provide correct information to regulators., • Accountable for approving all manuals, documents, plans, procedures and policies (prepared by the EVA Leadership team as appropriate) within the SMS and EMS to ensure they relate to all technical operations (including Vessel Appearance standards)., • Ensure that the planned maintenance and defect reporting system (PMS, currently Centrik) is continuously updated including managing the lifecycle of each vessel and components. Undertake weekly reviews to ensure quality information and compliance with our PMS procedures are being properly followed, prioritised accordingly and ready for audit by regulators at any time., • Accountable for stores and stock management ensuring availability of spares and strategic high cost stock/equipment and tooling management, • Provide a weekly Engineering Risk report to the Director of Service Delivery, identifying any issues with critical spares, supply chains, swing engine/gearbox availability etc., • Accountable for preparing and on-going management of the department’s budget and submission of business cases., • To manage the relationship and performance manage contractors to ensure all deadlines and budgets are met during specific maintenance and docking periods., • Ensure that there are robust, contracted, supplier performance management processes in place with EVA suppliers, working with Procurement to effectively source the market as required to deliver high quality, efficient and reliable supplier relationships., • Alongside People & Culture, manage and have direct accountability for the engineering strategic workforce plan to meet the company growth plans in vessel fleet and ensure the training and skills meet the needs of emerging technology. Implement a strategy of succession planning within each department skillset alongside continuous investment in the Engineering Apprentice Program in partnership with our college partners., • Responsible for collating and distributing monthly MI to the Senior Leadership Team and UBTC Board and any other required reporting., • Assist in developing and maintaining effective team work within departments, ensuring that there is always a safety and customer centric focus embedded in all aspects of work., • Ensure that all relevant information is communicated speedily and accurately in a way that ensures that the information is received and easily understood., • Ensure that all materials and resources are effectively and efficiently utilised to minimise waste and reduce costs., • Continuously seek ways to improve personal, team, business processes, environmental standards and overall business performance with a focus on safety and customer experience Requirements QUALIFICATIONS & EXPERIENCE • Extensive technical knowledge, with a transport background., • Experienced in regulatory environments, • Experienced People Leader of teams up to 100, preferably across multi sites., • Expert & robust budget management experience (Circa £10 million p.a.), • Demonstrable supplier management and stakeholder engagement experience., • Strong Project definition and delivery, on time, on budget

2nd Line IT Support Engineer Join a dynamic IT support environment delivering 2nd line technical support, troubleshooting and cloud services support across Microsoft 365, Windows and Azure. This role offers hybrid working and strong career development within a managed services setting. If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Infrastructure Support Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Second Line IT Support Engineer, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: Starting from £32,000 per annum + up to £8,000 Bonus + Benefits (see below) LOCATION: Hybrid working 3 days from either the office in London (E1) or client sites, and 2 days from home JOB TYPE: Full-Time, Permanent ONLINE TEST: To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a fast-paced IT support team delivering high-quality technical support and customer service. As a 2nd Line IT Support Engineer you will act as an escalation point for complex issues, supporting Microsoft environments including Windows, Microsoft 365 and Azure cloud services. You will also contribute to service desk operations, ensuring incidents are resolved efficiently. The 2nd Line IT Support Engineer will collaborate with colleagues, provide VIP support, assist with field engineering tasks and contribute to continuous improvement initiatives within a structured ITIL environment. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the 2nd Line IT Support Engineer include: • Incident Management: Log, investigate and resolve technical incidents and service requests via phone, email and live chat, • Escalation Handling: Take ownership of complex issues escalated from 1st Line support, • Microsoft Support: Provide support across Windows 10/11, Microsoft 365, Entra ID, Active Directory, Intune and Autopilot, • Cloud Administration: Assist with Azure services, DNS, DHCP and infrastructure monitoring tools, • Onboarding Support: Configure devices, user accounts and access permissions for new starters, • Vendor Liaison: Work with third-party suppliers to resolve application and system issues, • SLA Management: Manage priority tickets and ensure delivery within agreed service levels, • Documentation: Maintain accurate records, updates and technical documentation, • VIP Support: Deliver high-quality support to senior stakeholders, • Field Support: Provide onsite support when required and cover field engineer absence, • Team Collaboration: Support colleagues and contribute to a positive, solution-focused team environment CANDIDATE REQUIREMENTS • Previous experience in a 2nd line or technical support role within an IT helpdesk or service desk environment, • Strong troubleshooting skills across Microsoft Windows, Microsoft 365 and cloud technologies, • Experience with Azure administration, Active Directory and endpoint management tools, • Knowledge of ITIL processes and incident management best practice, • Ability to manage multiple priorities and work to SLAs, • Excellent communication and customer service skills, • Experience providing remote, onsite and user-facing support, • Strong problem-solving and critical thinking ability, • A proactive approach to continuous improvement and professional development BENEFITS • Performance based bonus (up to £8,000), • Hybrid working (two days working from home), • Industry renowned training and certifications (sponsored), • Personal development time with access to Pluralsight training platform, • Discretionary company sick pay, • 23 days’ holiday plus Bank Holidays, increasing with length of service, • Day off on your birthday, • Inclusive working environment And more! APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14629 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Watford, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Senior IT Support Engineer London (Office-Based) Monday–Friday, 9:30am–6:00pm A globally established media agency with 1,000+ employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands. This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf. The Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta. This is a fully office-based position to ensure consistent on-site support coverage. Key Responsibilities Provide 1st/2nd line technical support to internal users Configure and deploy hardware for employees and freelancers Administer user accounts and access permissions Support Apple devices (macOS, iOS, tvOS) Manage and maintain Google Workspace environment Deliver remote support to UK and international teams Maintain accurate documentation and improve support processes Assist a sister company based within the same London officeTechnical Environment Apple macOS & hardware JAMF (100 certified minimum; exposure to 200 level desirable) Google Workspace (Gmail, Drive, Groups, Calendar) Okta (or similar identity management tools) CrowdStrike Falcon Juniper switching & SonicWall firewalls Cisco Meraki access points Adobe Creative Cloud Video conferencing platforms (Google Meet, Zoom, Microsoft Teams) Basic Windows supportRequired Experience Minimum 2+ years in an IT Support role Strong macOS troubleshooting (GUI & terminal) Experience in fast-paced environments (agency/creative sector advantageous) Helpdesk/ticketing system experience Excellent communication and customer service skills Strong organisational and time management abilitiesDesirable Skills Advanced JAMF or macOS MDM knowledge Shell scripting or automation experience Understanding of ISO 27001, SOC II, or similar security frameworks Familiarity with ITIL v4 practicesPersonal Attributes Proactive and solutions-focused Strong sense of ownership and accountability Confident communicator with internal stakeholders Eager to learn and develop technical skillsBenefits 25 days annual leave Pension scheme Life assurance Supportive leadership and collaborative culture Friendly, social working environment Trusted to work autonomously without micromanagement Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking. On behalf of this organisation, AMS are looking for a Product Owner for a 6 month contract based in London with remote working available (hybrid). Purpose of the role: As a Product Owner, you will be the driving force behind our cutting edge Point of Sale (PoS) embedded lending solutions, managing the delivery of fixed-term installments and revolving credit products for a leading UK Partner. What you'll do: You will act as the vital bridge between commercial vision and technical execution, ensuring we build seamless, compliant, and market leading financial experiences for both merchants and consumers. Translate high-level product strategy and roadmaps into granular, actionable user stories and technical deliverables. Act as the "voice of the customer," relentlessly championing intuitive user journeys that remove friction from the lending process. Partner closely with UX/UI designers and engineers to co-create innovative PoS lending features from initial concept to deployment. Lead sprint planning sessions and define clear sprint objectives to maintain a high velocity, high-quality delivery rhythm. Leverage deep customer and market insights to identify pain points and engineer solutions that provide tangible value to merchants. Align diverse business stakeholders, including Finance, Conduct, and Legal to navigate complex regulatory landscapes and make informed product decisions. Serve as the primary point of contact for product progress, ensuring transparency and alignment.The skills you'll need: Proven experience as a Technical Product Owner, managing and delivering successful API-driven or integrated products across all stages of the product lifecycle. A strong focus on understanding and delivering value to build a best-in-class developer experience, and business users' needs, and with a keen awareness of the end customer experience. Expertise in API product management, including API design, documentation, and backend integration, with a deep understanding of scalable and reusable microservices architectures. Have experience of New Product Development. A versatile skill set combining business acumen and technical knowledge, with a solid background in product discovery, user centric design, and iterative development processes. Data-driven mindset with the ability to measure, analyse, and act on metrics that drive product success and customer satisfaction. Strong stakeholder management and collaboration skills, balancing customer requirements with business objectives and compliance needs. Experience of Consumer Credit: particularly in Point of Sale Finance or Credit Cards. Experience or understanding of B2B2C products, where you have worked with an external partner to deliver a product & customer journey.Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

Residential Management Group (RMG), a market leading Property ManagementCompany is looking for a Senior Property Manager, where you'll oversee a diverse portfolio of residential buildings and lead a dedicated team to deliver exceptional service. Where will I be working? Working field based and from home, you'll be conveniently located to visit your developments across Hampshire, and attend our offices in Gosport and Winchester once per week each Key Responsibilities Manage a portfolio of residential properties, ensuring compliance with lease terms and industry regulations (RICS, ARMA, IRPM) Lead and mentor onsite staff, conducting regular appraisals and one-to-ones. Maximise fee income and identify new business opportunities. Monitor financial performance, including budget vs. expenditure. Promote a positive company culture and uphold high service standards. Identify and manage risks, ensuring staff awareness and reporting mechanisms. What We're Looking For Essential: Strong experience in block property management. MTPI qualified or willing to work towards Strong leadership and commercial acumen. Proven track record of results-driven performance. What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: 27 days holiday plus all Bank Holidays Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! About Us Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work. And it doesn't stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

82289 - Senior Project Manager LPN DCD This Senior Project Manager LPN DCD will report to the Programme Delivery Manager and will work within Network Operations, Distribution Capital Delivery based in our London offices. You will be a permanent employee. You will attract a salary of £99,127 and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Job Purpose: The role of the Senior Project Manager within the Distribution Capital Delivery team is for managing a geographical team. This team ensures the delivery of distribution projects as set out in the annual investment plan. Asset Management produces the annual investment plan. We require all programmes and projects to deliver safely, to quality, on budget, on time and to customer service standards. You will be to lead the LPN DCD team of Project Managers, Work Planners, and Project Support in delivering a portfolio of projects and programmes from creation to completion. Also, the Senior Project Manager is responsible for the commercial management of contractors used to deliver LPN Network Planning projects including those working together with Capital Programme. The Senior Project Manager will support the Programme Delivery Manager with regards to budgeting and cost provision for their team. You will manage their budgets and expenditures following current Financial Authorisation Limits (FAL) empowered by the company. You will have the variety of being both technically and commercially challenging. It carries the responsibility for managing functions such as safety and customer service for the Distribution Capital Delivery activity. Also, you will support Procurement and Contract Management. This includes the delivery of professional services and engineering contracts. You will also support Asset Management in developing delivery plans/strategies and budgets for future years. Furthermore, the role will support Network Operations in responding to system emergencies and providing daily assistance. The Senior Project Manager agrees and implements the project delivery strategy, allocating works to the project managers, and monitoring the performance of both LPN Network Ops delivery teams and contractors. You will forecast resource and material requirements, monitor overall portfolio/project costs and delivery, manage contractor performance, and provide regular reporting. Principal Accountabilities Ensure that you maintain a high standard of safety management throughout all responsibilities and that UK Power Networks defines parameters within which you maintain safety performance. Promote the Incident and Injury free philosophy. Lead a team to deliver projects from creation to completion to time, quality, cost, whilst maintaining the highest levels of safety and environmental management. Manage the coordination and performance of several Project Managers. Close liaison with the Network Operations Area Managers and Lead Engineers to ensure the maximum utilisation of staff will be an important aspect of this role. Provide technical and management leadership to the team of Project Managers across all project management disciplines. Ensure construction assurance through site safety audits on quality of work, technical competencies, adherence to specifications, compliance with testing and commissioning procedures and safety and environmental procedures. Ensure that the required project completion data is compliant with policy and submitted within specified timescales for processing. Produce an overall delivery strategy and ensure provision of project managers, direct/contract resources, materials and services to ensure that project programmes are maintained. Manage the commercial arrangements with contractors to ensure that contractual arrangements are met and that cost controls are in place. Work with the appointed contractor management team to ensure utilisation of contractor resource. Ensure escalation of related issues and contractor performance to the Programme Delivery Manager. Responsible for the continuous improvement in productivity of our direct resources and contractor partners. Must aim to remove any barriers preventing the efficient delivery of work in Distribution Capital Delivery and across all Directorates. Produce forecasts for overall cost, commitment, milestone progress, resources, materials, and contracts. These forecasts ensure you meet expenditure plans and source delivery of critical items and personnel promptly. Additionally, they ensure you align with UK Power Networks procedures. Work with partners such as Asset Management, Distribution Planning, Supply Chain, Network Operations, Procurement and Contract management to ensure that materials and delivery contracts are in place to deliver the programme. Lead the team in ensuring high levels of safety and customer focus. Support the Programme Delivery Manager in the ongoing development of the team to ensure delivery of the asset portfolio plan. Ensure continuous development of the Project delivery team's knowledge and skill base training & staff development. Ensure design and construction compliance with CDM. Perform daily management of contractors and conduct regular reviews with contractors of safety, forecasts, delivery, and costs. Ensure staff comply with Company procedures and complete work to the required standard. Management and resolution of customer complaints for both internal and contractor resources

Operations Manager Region covered: UK & Europe Fire & Security The company provides bespoke fire & security system design, installation, and support for projects across major sectors such as data centres. It focuses on delivering end-to-end solutions that cover the full lifecycle of a facility, from design through ongoing maintenance. Its work is centred on helping clients improve safety, resilience, and operational efficiency through integrated technology and service. They are looking to recruit an Operations Manager who will be will be responsible for managing the day-to-day operational activities of the Strategic Accounts department, including providing leadership, support and promoting ownership of work. You will also be responsible for all aspects of the Strategic Accounts projects' requirements for the business including always ensuring compliance with all relevant regulations and standards. Duties and Responsibilities Building and maintaining effective working relationships with stakeholders across various areas of the business Responsible for the continued professional development of team members to build a high performing and motivated team Leading and managing the team, setting performance targets to deliver agreed priorities, operational targets, KPI's, XLA's SLA's and any other measures as set out in the organisational plans Ensuring team members are aware of the company strategic objectives, mission and vision and how they can contribute towards them Ensuring effective and detailed team briefings relating to communications from across the business including the Senior Leadership Team and the Senior Management Team Developing, maintaining, and promoting good working relationships with colleagues in the Senior Management Team to ensure effective communications and teamwork Be the lead point of contact for all key customer contracts, anticipate customer needs, ensure customer deadlines are met and support the contract to ensure customer success and contractual compliance Supporting sales by building and nurturing key account relationships through strategic planning and cross-functional leadership Working effectively with the Sales team to increase prospects, opportunities, and award wins Effectively identifying, building and maintaining internal key departmental contacts and stakeholder relationships to always ensure positive outcomes and cross functional working Taking ownership of the project delivery including implementing, monitoring, and developing construction programmes and financial controls to ensure individual key project performance measures are achieved Attending progress review meetings with external & internal customers and provide timely support and corrective actions, including complaint management and dispute resolutions, to ensure successful delivery of contracts, budgets and to optimise customer relationships and protect the business Ensuring compliance with industry standards and codes of practice, company quality and compliance standards and customer SLA's and take corrective action as appropriate Ensuring compliance with Health and Safety and Environmental (HS&E) statutory and regulatory requirements, standards and codes of practice, company procedures and customer SLA's and take corrective action as appropriate Leading by example setting the highest possible standards of leadership in promotion of HS&E procedures and best practice Proactively managing the team to ensure high levels of performance and achievement of contractual SLA's Managing staff allocation and assignment to projects to ensure Strategic Accounts can meet contractual obligations Supporting the day-to-day management of the delivery teams (Project Managers and Project Engineers, Subcontractors, etc.), including regular contract review and planning meetings Producing and analysing progress reports, updating costs and forecasts as and when the business and contractual requirements Monitoring quality and continually explore improvements in design and installation techniques and to provide regular feedback into the business to reduce cost and wastage Person Specification Essential Contracts management experience in construction or engineering including relationship management and negotiating contract terms and conditions. Sound commercial awareness and costing of projects and contracts. Previous experience of working within Fire or Security or Data Infrastructure Extensive experience of managing remote teams. Excellent people management skills with the ability to influence, coach and mentor. Clear understanding of construction methods and sequencing. Clear understanding of construction Health and Safety requirements, including management of RAMS and sub-contractors. Demonstrable experience of providing professional and appropriate verbal and written communications with both internal and external customers at all levels. Experienced in achieving SLA's, identifying gaps against standards, and implementing improvement solutions. Demonstrable experience in achieving performance targets and driving performance through utilising metrics. Demonstrable experience in providing strong leadership and leading by example. Solid experience in effectively organising and coordinating multiple priorities whilst achieving tight deadlines. Highly resilient, responsive, and proactive, able to adapt to daily changes in workload and areas of focus. Excellent communication skills including preparing and delivering presentations. Good Knowledge of MS products, word, excel, PowerPoint and confident using IT software. Excellent attention to detail. Sound problem solving skills and analytical thinking with demonstrable experience of delivering actions plans to resolve issues and remedy disputes Desirable * Educated to HND level or relevant industry experience. * NEBOSH, IOSH or SMSTS certification. * Experience of resource * Experience in Simpro or similar contract management software * Good knowledge and experience of contract law and able to administer NEC3/4 and JCT * CSCS card (or equivalent) For more information on the role please call Giles @ Amida

Territory: South UK with a focus on London, M25 & M4 Corridors. Flexibility is needed to travel to customers further afield in Cardiff, Bristol, Norwich & Portsmouth areas Remote based and ideally living in London or within an hour Do you want to work for a global market leading manufacturer and provider of innovative clinical diagnostic equipment designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges? Are you a Field Service Engineer right now with experience installing, servicing & repairing Immunoassay instruments or similar complex clinical diagnostic equipment in hospital environments? If you said yes to the above and are passionate about supporting healthcare and live in the London/Home Counties/M4 Corridor area, then continue reading and apply today! The role of Field Service Engineer – Clinical Diagnostics: - • Carry out installation, maintenance, and repair of our clients current and future Life Science/Diagnostics instrument portfolio, with an initial focus on Reproductive Health Screening, • Organise routine maintenance allocated on a monthly basis, • Ensure that all documentation, Service Data Bulletins and manuals are of the correct revision to undertake service on specific instrument types, • Adopt personal working practices to meet or exceed customer expectations, • Maintain an ethos of working practices that boost personal and team KPIs, • Manage personal service spares issued and inventory records to the highest standard, • Ensure all anomalies are quickly and effectively reported and resolved, • Ensure all tools and test equipment are adequate to perform the service required, and that all test equipment issued is calibrated at the times specified, • Complete all Work Orders and associated documentation within a day of completion, • Ensure all E Learning, Expense Claims and Vehicle related forms are retuned on time, • Perform specific and agreed tasks as defined through the Goal statements, already embedded in the Company Culture The requirements of the Field Service Engineer – Clinical Diagnostics: - • 2+ years of experience as a Field Service Engineer with experience installing, servicing & repairing Immunoassay diagnostic instruments in hospitals (Ideally in Pathology/Biochemistry departments), • Related clinical diagnostic instrument servicing experience will be fully considered, • You will have either an Electronics or Biomedical Engineering background by qualification such as a HND, HNC, BEng or equivalent, • Ability to communicate in a professional manner with customers on all levels, providing service information, technical data and general help as necessary, • Strong customer service ethic, • Prepared to travel (average 2 – 3 nights away per week but it could be more as required), • Full UK/EU driving license and full right to work in the UK without needing Visa sponsorship and no travel restrictions Salary & Benefits: • Negotiable & Attractive Base Salary DOE, • Fully Expensed Company Car (Estate Size), • Bonus (Circa 10-12% of Salary Per Annum), • Fuel Card, • Fully Expensed Private Healthcare (Subsidised for Family), • Life Insurance, • Travel Insurance, • £30 Overnight Allowance, • Company Credit Card, • 25 Days Holidays + 8 Bank Holidays, • Laptop & Phone To be considered for this role you must have full right to work in the UK without requiring Visa sponsorship & be able to travel internationally without any restrictions

This role is Remote based in the UK Wide and you will require atleast 6 months contact centre experience. You have to have Contact centre experience - You have to have Contact centre experience We’re currently looking for multiple enthusiastic Customer Service Advisors who are focused on customer service, administration and taking inbound calls. The role will deal with a wide range of customer service calls. Cactus Search are currently in partnership with an amazing client who are offering you the following: Laptop and kit supplied prior to work commencing Salary - £26,430 Fully remote Shift pattern between 7am and 10pm - 40 hours per week This role will involve weekend working - you will only work 5 days per week and will work every other weekend. Key Responsibilities: Contact centre experience required. Support customer enquiries by telephone or electronically via internal Contact Centre Solution and CRM systems Manage all direct customer Interactions Handle and respond efficiently to all general and order specific direct customer enquiries Support customers with order status updates and delivery tracking queries Effectively manage calls, enquiries, orders, complaints, returns and log all details of actions taken within CRM system to support case management Provide feedback on the efficiency of the customer service process and areas of improvementKey Skills Required: Previous experience within a Customer Service position is essential Knowledge of CRM systems A self-motivated, passionate, and enthusiastic approach to work Outstanding verbal communication skills Professional and empathetic approach to resolving issues Decent I.T skills Excellent time management

Laboratory Field Service Engineer £40,000-£46,000 | Company Vehicle Provided | Field‑Based Laboratory Role | Full Training Provided | 12 month FTC Salary, Benefits & Hours £40,000-£46,000 basic salary, dependent on experience Company vehicle provided Core working hours with flexibility around installations, travel and support Paid travel time, expenses and full technical training About the Company Established organisation operating within the clinical laboratory and diagnostics sector Designs, supplies and supports specialist laboratory equipment Strong UK installed base with continued growth Reputation built on reliability, compliance and long‑term customer relationships Why Join Them? Field‑based role supporting modern laboratory equipment within clinical environments Balanced mix of installation, commissioning, training and technical support High level of autonomy with strong internal technical backing Attractive move into regulated laboratory settings Role Overview Installation, commissioning and support of laboratory equipment on customer sites Delivering on‑site user training with formal handover and sign‑off Technical fault‑finding and remote / on‑site support activities Involvement in demonstrations, evaluations and new system testing What We're Looking For Field service experience with laboratory, medical or technical equipment Confident customer‑facing engineer able to support and train end users Logical fault‑finding approach and structured problem solving UK‑based field service experience Work Location Field‑based role covering customer laboratory sites across the UK Work carried out primarily in clinical and diagnostic laboratory environments If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Customer Service Representative • £25,700 + bonus and regular pay reviews, • Monday – Friday (3 days a week working from home), • Professional study support & Clear progression opportunities, • Regular salary reviews About the Role We’re looking for enthusiastic Customer Service Representatives to join a growing Client Services team at a leading global business. This full-time position offers a flexible hybrid working model with two days per week in office and the rest remote. You’ll be the first point of contact for their clients—delivering exceptional service, resolving queries, and building trust with each interaction. If you have strong communication skills and are passionate about helping people, we’d love to hear from you. Key Responsibilities • Manage client and adviser queries via phone, email, and letter, • Own and resolve customer enquiries, • Explain products and services with clarity, • Handling calls and ensuring enquiries / concerns are resolved effectively, • Dealing with vulnerable customers Person Specification • Good standard of education, • Previous experience in a customer service role is preferable, • Excellent communication skills – spoken and written (business-level English required), • Confident telephone manner and ability to build rapport, • Strong customer focus – committed to delivering a great experience, • Comfortable using digital tools and open to learning new systems What You’ll Get • £25,700 base salary + 10% bonus, • Hybrid working – 2 days in office, • Buy and sell holiday, • Gym on site, • Annual salary reviews, • Comprehensive training programme and study support (regular salary reviews), • Clear career progression path, • Supportive team culture and modern working environment

Job Purpose: The Estate Operative Department is responsible for waste management and cleanliness of the development. This includes carpark maintenance and upkeep of communal areas to ensure Beaufort Park (London NW9) remains a pleasant and high-standard place to live for all residents. Rota: Sunday to Thursday (Friday and Saturday off) - 35 hours per week 8 AM 4 PM Main Duties: Resolve problems and adhere to health and safety guidelines, SOPs, and Risk Assessments. Work collaboratively with other contractors or maintenance workers. Be resourceful, self-motivated, and flexible. Physically strong and capable of working with machinery or moving heavy equipment. Work individually as well as part of a team. Good communication skills. General knowledge of machinery, Bin Tug, Compactor, Bailer, Sweepers, and other items used in waste collection and maintenance cleaning. Specific Duties: Move metal/plastic bins on and off trailers. Clear or clean general areas as directed by Supervisor/Management. Disassemble, move, and shift furniture or equipment. Empty residential bulk waste. Drive Tug (if in possession of a full driving license) and inform the Development Manager if you have a full license. Wash down carparks and clear away cobwebs and litter as directed. Jet wash hard surfaces, carparks, main footpaths, and podiums. Work in the compactor room on the bailer and compactor. Remove rubbish by litter picking, emptying communal bins, and wiping down surfaces. Sweep out block bin rooms daily and ensure the area is clean and tidy. Wash down block bin rooms once a week to maintain high standards. Unblock bin chutes as directed. Maintain property exterior throughout different seasons, including using rock salt for icy or snowy conditions. Essential Requirements: Previous experience in estates/cleaning/caretaker role A full UK drivers license and access to own vehicle What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: 27 days holiday plus all Bank Holidays Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

Job Title: Field Service Engineer Location: Hertfordshire & neighbouring areas (Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Greater London) Also recruiting across Kent, Bristol, Plymouth & Exeter, plus an Installation Engineer in Manchester Salary: £36,000 basic + bonus structure, overtime & company benefits Employer: Confidential – Leading manufacturer & service provider of commercial laundry equipment About the Role As a Field Service Engineer, you will be the face of the business—delivering exceptional on-site maintenance, repairs, and technical support for industry-leading commercial laundry equipment. You will work closely with customers and distributor technicians to diagnose faults, carry out preventative servicing, and minimise downtime. Key Responsibilities • Attend customer sites to carry out repairs, servicing, and preventative maintenance, • Diagnose electrical, mechanical, hydraulic, and pneumatic faults efficiently, • Achieve high first-time fix rates, • Maintain accurate service records and parts usage logs, • Ensure your van stock is well organised and maintained, • Provide remote technical support when required, • Contribute to continuous improvement, training materials, and product feedback What We’re Looking For • White Goods Experience (ideal): Domestic or commercial appliance background, • Electrical/Mechanical Skills: City & Guilds / NVQ Level 3 or equivalent, or 2+ years’ field experience, • Technical Ability: Confident with schematics, diagnostics, and fault finding, • Gas Qualifications (desirable): Support available for Gas Safe if not held, • Strong Communication Skills and customer-focused approach, • Flexible to travel across the region, • Self-motivated with the ability to work independently What’s on Offer • £36,000 basic salary + bonus & overtime, • Company van, fuel card & insurance, • 28 days holiday + bank holidays, • Pension scheme, • Private healthcare & life assurance, • Ongoing training & development (including Gas Safe), • Strong work-life balance and supportive team culture About Us At Woodrow Mercer Engineering, we are market leaders within the engineering recruitment sector, specialising in both commercial and domestic appliance roles across the UK. If this role isn’t quite right for you, we are always working on a wide range of opportunities. Feel free to reach out for more roles across the commercial and domestic sectors

Elior - A Workplace That Works for You We're looking for a StarChef RME Product Manager to take ownership of StarChef and its associated menu, product, allergen, and nutritional data systems. In this role, you will ensure data accuracy, maintain legal and regulatory compliance, and align multiple systems, while supporting business operations through effective oversight, training, streamlined workflows, and cross-functional collaboration. This is a remote role, offering flexibility while working closely with cross-functional teams across the business. Key Accountabilities Ensure accurate setup and governance of StarChef and connected systems (TenKites, Label Logic Live, Track'd). Act as senior escalation for data quality, compliance, workflows, and cross-system alignment. Oversee supplier data workflows including allergens, nutrition, pricing, ingredient lists, and CO2 uploads. Manage data flow from StarChef to Label Logic Live for PPDS compliance. Maintain data governance frameworks, SOPs, guidance, and internal documentation. Support allergen incident investigations and traceability. Monitor system updates, release coordination, change control, and escalation processes. Collaborate with Digital, Procurement, Operations, Food Development, and Marketing on system changes and product lifecycle events. Evaluate and test new system features; produce reporting and insights for stakeholders. Oversee training, capability building, and user experience improvements. Approve high-impact changes, including allergen updates, recipe revisions, and PPDS workflows. Manage product transitions, line manage administrator(s), and lead continuous improvement initiatives. Provide senior support for mobilisation activities and act as escalation for operational data discrepancies. Working pattern: Monday to Friday, 37.5 hours a week - Hybrid Job ID: 6217 Experience and Knowledge - Essential Experience managing menu/product data systems (e.g., StarChef). Knowledge of allergen, PPDS, calorie, and distance-selling regulations. Analytical and problem-solving skills. Strong communication across all levels. Experience managing data, databases, and structured workflows. Intermediate Microsoft Office skills. Ingredient-level understanding of food products. Experience and Knowledge - Desirable Experience with 3rd-party software providers. Foodservice operational experience. Leading cross-functional projects. Personal Qualities Excellent customer service and stakeholder focus. Flexible, adaptable, and able to work independently or in a team. Commercial awareness and influencing ability. Empathetic, patient, and professional under pressure. Strong interpersonal, organisational, and investigative skills. Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • generous holiday allowance of 33 days, with the option to buy more. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Job Title: Service Desk Analyst Contract Type: Permanent, Full Time Salary: Up to £28,000 Office Location/Working Policy: Onsite Working Hours: Shift pattern between 7am and 7pm What to wear: Smart casual The Role: You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills. As Service Desk Analyst you will be part of the Service Operations team and be the first point of contact for clients, providing technical support and ensuring efficient resolution of incidents and service requests. You will work within a fast-paced, security-conscious environment, supporting a wide range of technologies and adhering to ITIL best practices. This role requires strong technical expertise, excellent communication skills, and a proactive approach to problem-solving. You will be working on site at one of our London clients on a Rota basis between the hours of 07:00 and 19:00 Monday to Friday. Role Responsibilities: • To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements • To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy • Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs Achieving individual KPIs and in turn contributing to the success of the department • Answering telephone calls from customers with technical problems and queries • Attending customer premises when required, this could include troubleshooting hardware problems in PCs or Laptops such as RAM, motherboards, or Hard Drive Failures • Creating, administrating, and disabling active directory objects • Administrative tasks within phone systems, including creating extensions, call groups, and voicemail changes • Performing software updates and installations on end users' workstations and servers • Raising cases from emails received by the department and from the proactive monitoring system • Escalating incidents to senior support team members or external suppliers when required • Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation • Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditations Key Skills: • Proven experience working within a customer service based role • Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers • Organisation and time management skills • To be a problem solver and capable of gathering relevant data and identifying potential improvements and alternatives in a logical manner • Be highly motivated, manage your own workload and meet deadlines while working under pressure in a fast-paced, dynamic environment The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. First interview: A video call over MS Teams with the Hiring Manager + Team Member. Second interview: Usually F2F interview onsite at one of our offices (this can sometimes involve a task or presentation). About Acora We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Our mission is to unleash the potential of people through amazing IT experiences. At Acora, we live by three key and simple values that drive everything we do guiding our actions, shaping our culture, and ensuring we deliver excellence every step of the way. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Daley Recruitment are seeking Class 2 HIAB Driver's for a builder merchant company based in New Southgate for on going work, Pay Rate: PAYE £20 P/H, UMBRELLA £23 P/H Role: • Monday to Friday - Shift Pattern: 07:00 - 16:00 - 30 Minute break - 42.5 Hours per week Responsibilities: • Delivering building materials to building sites and homes - Between 10 - 15 deliveries a day - Delivering within London and surrounding areas - Loading and unloading the vehicle with security loads at all times - Providing excellent customer service - Operating manual or automatic vehicles or remote cranes - Complying with health and safety at all times - Handballing Requirements: • A valid HIAB licence and previous experience - Must have Hook and Grab licences - Previous Multi drop experience - Must have Cat C licence - No more than 3 points TPBN1_UKTJ

Business Development Manager – Fine Dining & Fresh Produce Waltham Cross - Hybrid £50,000 basic + Bonus On behalf of a long-standing client in the premium fresh produce industry, we’re looking to appoint a Business Development Manager to help drive new revenue within London’s high-end hospitality sector. This is a key commercial hire with the goal of bringing in someone who truly understands the food scene and how to speak the language of chefs and restaurateurs. This role would suit someone with a background in fine dining or hospitality, such as an ex-chef, restaurant manager, or someone who has previously worked in sales within the food industry and who is now ready to take ownership of new business generation in a fast-paced, growing business. What You’ll Be Doing: • Identifying, targeting, and winning new business across the London restaurant and hospitality market, • Building and maintaining long-term relationships with chefs, GMs, and food buyers, • Hosting tastings, attending site visits, and confidently presenting products to prospective clients, • Collaborating closely with internal teams (customer service, buying, operations) to ensure smooth onboarding and service delivery, • Managing your own pipeline and working towards agreed revenue and margin targets, • Acting as a brand ambassador with a genuine passion for quality, produce, and food culture Who We’re Looking For: • Someone who has worked as a chef, restaurant manager, or in a senior FOH position within fine dining or premium hospitality, • A commercially aware individual with a natural flair for building relationships, • Ideally, someone who has already made a first step into a sales, account management, or commercial role but we’ll also consider strong hospitality professionals looking to transition, • Confident, driven, and able to work independently to build a patch from the ground up, • Passionate about seasonal produce, restaurant culture, and delivering quality The Package & Working Model: • £50,000 basic salary + Bonus, • Hybrid model: 1–2 days in Waltham Cross HQ, rest of the time remote or in the field, • Supportive commercial manager and wider operations team, • Flat structure – no red tape, high trust environment, • Excellent opportunity to grow with the business If you’re hungry to bring your hospitality background into a commercial role where your industry knowledge is valued and your ideas are heard, we’d love to speak with you

Customer Operations Manager Location: London Salary: £40,000 - £60,000 per annum About the Job We’re looking for an experiencedCustomer Operations Managerto lead our global customer operations and help us build a world-class, digital-first support experience. This is a hands-on role that blends strategic thinking with day-to-day execution, ideally suited for someone who thrives in fast-paced environments and wants to grow with the business. You’ll be responsible for scaling and optimising our support function across tools, processes, partners, and platforms. You will be the voice of the customer internally, using data and feedback to improve how we support, engage, and retain our users across the globe. This is a tough but rewarding role, best suited to someone who’s ready to roll up their sleeves, bring structure and discipline to a growing operation, and build something meaningful over the next few years. Key Responsibilities Support Operations and Customer Experience Lead our 24/7 global customer support operation, including ticket handling, live chat, email, and social channels. Use Freshdesk as the core tool for support, ensuring it is set up for efficiency, reporting, and scale. Build and manage internal and third-party agent workflows, SOPs, and knowledge base content. Continuously improve the customer journey from onboarding through to issue resolution. Data and Performance Ownership Own all key support KPIs, including CSAT, NPS, ticket volume, first response time, resolution time, and more. Analyse data daily to identify root causes of repeat issues, trends, or inefficiencies. Produce clear weekly and monthly performance reports with insight-driven actions. Make fast, data-informed decisions to improve both support operations and overall customer experience. Digital-First Thinking and Automation Design digital support journeys that leverage self-service and automation wherever possible. Use automated workflows that reduce manual effort. Collaborate with product and tech teams to identify customer pain points and resolve them at the source. Customer Insight and Cross-Team Collaboration Act as the internal voice of the customer, sharing structured feedback to help improve product and service quality. Work closely with product, engineering, and commercial teams to advocate for customer needs. Lead customer journey mapping exercises to remove friction and enhance satisfaction. Risk and Compliance Oversight Ensure support processes comply with data privacy regulations, including GDPR. Handle fraud, abuse, and chargeback cases in coordination with finance and legal teams. Own escalation workflows and ensure high-priority issues are resolved quickly and fairly. What We’re Looking For Must-Haves 5+ years of experience in customer support or customer experience, ideally in a digital-first, global business. Strong hands-on knowledge of Freshdesk (or similar platforms like Zendesk or Intercom). Proven track record in leading support operations in a 24/7/365 environment. Data-driven mindset, with the ability to interpret performance metrics and implement changes based on insight. Ability to lead strategy while also being deeply hands-on. You’ll need to write the playbook, run the reports, talk to customers, and build the processes. Experience with automation tools and a deep understanding of customer workflow design. Excellent communication and stakeholder management skills, especially when handling cross-functional issues. Grit, resilience, and a growth mindset. This is a high-effort, high-reward role. Nice-to-Haves Experience in telecom, eSIM, travel tech, or subscription-based businesses. Exposure to fraud workflows, payment disputes, or regulatory complaint handling. Understanding of self-service design and proactive support strategies. What You Can Expect A critical role in shaping how global travellers experience our brand. A startup environment with autonomy, ownership, hard work and opportunity for growth. Remote-first working culture with flexible ways of working. A mission-driven team solving real customer problems at scale. If you're someone who thrives on solving problems, loves making data-driven decisions, and wants to take full ownership of building an exceptional support experience, we’d love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Orbit Mobile, please do not hesitate to apply