Are you a business? Hire customer service supervisor candidates in United Kingdom
About Us: A-TEC is a leading mobile shop specializing in the latest smartphones, accessories, and mobile services. We pride ourselves on providing exceptional customer service and a wide range of products to meet our customers’ needs. Job Description: We are seeking a motivated and experienced Sales Supervisor to join our team. The ideal candidate will have a strong background in retail and wholesale sales, excellent leadership skills, and a passion for mobile technology. Key Responsibilities: Supervise and lead the sales team to achieve sales targets and provide excellent customer service. Train and mentor sales staff, ensuring they are knowledgeable about products and sales techniques. Manage inventory levels and ensure the store is well-stocked with popular products. Develop and implement sales strategies to increase revenue and market share. Handle customer inquiries and resolve any issues or complaints promptly. Monitor sales performance and prepare regular reports for management. Collaborate with the marketing team to plan and execute promotional activities. Qualifications: Proven experience as a Sales Supervisor or similar role in retail and wholesale sales. Strong leadership and team management skills. Excellent communication and interpersonal skills. Knowledge of mobile products and the latest technology trends. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. High school diploma or equivalent; a degree in Business Administration or a related field is a plus. Salary and Benefits: £39000 Per Annum Performance-based bonuses. Health insurance and other benefits. Opportunities for career growth and development. Employee discounts on products and services.
Cash Office Manager Applegreen, Welcome Break, Templepatrick, BT36 4RN Pay up to £26,000 Fantastic benefits & discounts, free parking & great career opportunities Welcome Break is part of the Applegreen Group and has five sites across Northern Ireland. Great head for business? Good with people? If you can stay cool under pressure, you could make it as a Manager at Welcome Break. Heading up your own unit, you’ll lead the team and drive profitable sales growth. In return, you’ll get bespoke training and support to develop your career with the potential to progress to more senior management roles. Make no mistake, the Manager role is demanding but if you have the right qualities and you’re up for an exciting challenge, we’ll help you reach your full potential. A Welcome Break Site Controller would ideally: Have a good track record managing a team and delivering results in a fast-moving customer service role. Be strongly business-focused with a desire to succeed. Be passionate about delivering exceptional customer service. Be an energetic people person who can inspire every member of your team. Be a good communicator, innovator, and problem solver. Have ambition to go far in their management career. Key benefits for Managers: Competitive salary 30 days’ holiday increase with service Contributory pension (after 3 months) Employee discounts (25% off onsite Subway, Burger King, Costa, Chopstix, to name a few) My Welcome Break discounts - savings at hundreds of retailers Structured career path and bespoke training Free on-site parking Family healthcare plan Generous discounts on hotel rooms for you and family members Due to responsibilities within the Manager role, applicants will need to be 18 years of age or over. About Welcome Break Welcome Break is one of the UK’s leading motorway service operators, running 59 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break.
We are seeking an experienced and dynamic Hairdressing Shop Manager to lead our team and oversee daily operations at our vibrant salon. As a manager, you will be responsible for ensuring smooth and efficient day-to-day running of the salon, while delivering an exceptional customer experience. Key Responsibilities: Manage and supervise all salon activities, including hair, nail, and beauty services Lead and motivate a team of hairdressers and beauticians to provide high-quality service Schedule staff shifts, manage bookings, and ensure timely appointments Oversee stock management, including ordering products and maintaining supplies Handle customer inquiries and resolve any complaints professionally Ensure cleanliness and safety standards are maintained Assist in marketing efforts, including promotions and special offers to attract clients Manage salon budgets, sales targets, and financial records Requirements: Proven experience in a similar role within a hairdressing or beauty salon Strong leadership and organizational skills Excellent customer service and communication abilities Ability to work in a fast-paced environment and solve problems efficiently Passion for the hair and beauty industry If you are enthusiastic, motivated, and have a passion for managing a thriving salon, we would love to hear from you! Please apply with your resume.
We are seeking a young and dedicated Bar Manager to oversee our restaurant’s bar operations. The ideal candidate will have a strong attitude to learn and have passion for providing exceptional customer service. As the Bar Manager, you will be responsible for ensuring the smooth operation of the bar, supervising staff, and maintaining high standards of quality and cleanliness. You will be provided full support and on job training, however you have to possess a strong passion to learn fast. Duties: - Manage and supervise all aspects of the bar operations, including staff scheduling, inventory management, and customer service. - Train and develop bar staff to ensure they provide excellent service and adhere to company policies and procedures. - Create and maintain a positive work environment, fostering teamwork and collaboration among staff members. - Oversee the preparation of beverages, ensuring consistency and quality. - Monitor inventory levels and order supplies as needed to maintain adequate stock. - Handle customer complaints or issues in a professional and timely manner. - Maintain cleanliness and organisation of the bar area, including equipment maintenance and regular cleaning schedules. - Collaborate with kitchen staff to coordinate food and beverage service for special events or promotions. - Experience: - Previous experience is not essential as you will have to be provided full training and support. - Excellent leadership skills with the ability to motivate and inspire a team. - Knowledge of food preparation techniques is a plus. - Familiarity with hotel or restaurant operations is preferred. - Skills: - Having Good Communication skills - Hold a valid Bar liscence.
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Westfield White City Shopping Center Ariel Way, Shepherd's Bush, London W12 7GF. Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. - We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
Bar Manager Organisation Name : Job Description / Responsibilities: • Ensure that customers receive high-quality drinks such as cocktails and coffees. • Manage a team of bar staff and ensure that customer service meets our restaurant standards. • Handling customer feedback and offering complimentary drinks for consumer complaints. • Coordinate and participate in promotional events. • Ensure that drinks are served on time specially during busy periods. • Recruit and train bar staff. • Monitor bar stocks and approve orders for suppliers. • Oversee the overall operation of the bar and ensure bar areas are kept clean. • Asist restaurant manager with daily operation. Job Type: Permanent Working Hours: Full-time (35 hours per week or more) Salary : £29,000 - £39,000 Visa/Sponsorship : Available
Plus annual bonus up to 10% The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms. The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements. Key Responsibilities & Duties Recruit, manage, train and develop a customer services advisers, team administrators and team leaders. Regularly assesses the performance and behavioural competencies of team members, identifying training needs and creating development plans. Sets and reviews progress against objectives Develop, implement, maintain and monitor service level standards. Develop and maintain quality controls. Review, improve, streamline and implement administration processes, procedures and system. Procedures being up-to-date and fit for purpose. Reviews and manages complaints Monitors and manages escalated calls and quality reviews. Works within agreed process and payment authority levels. Provides monthly MI reports to senior management. Provides statistical reporting to HMRC. Monitors and manages the Customer Service Risk Register About you You will have a strong background in Customer Service Management with experience of managing teams. Extensive performance management experience, coaching and development Ideally a background within a financial services environment with a good understanding of FCA regulation Hours of work Monday to Friday 35 hours per week (no weekends/no bank holidays)
Do you love to make every guest feel special? Looking for a career where you can work your way up? Fantastic, it looks like you are our perfect waiter / waitress. We are looking for wonderful wait staff, who can always put a smile on customers faces and wait staff who love working with fresh wholesome produce. At Granger & Co we are different here's what we give our fabulous wait staff: - Exceptional Monthly incentives - Training with our suppliers and our fantastic Training manager – offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced wait staff are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring waiter or waitress who raises the bar in customer service - A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our wait staff and wanting to see them progress and succeed in our business. About Granger & Co. Over 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney". Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team.
- We seek an experienced bartender looking to leave the corporate scene for a small, creative community bar. We offer a fixed Sunday shift ending at 11:00 PM and a minimum of 24 hours per week. - Lead a small bar team, ensuring smooth operations, high performance, and positive team morale. - Achieve monthly revenue over £40K, control labour costs below 25%, and maintain a gross profit margin of 70%. - Ensure full booking capacity, high-quality customer service, and efficient handling of customer feedback and complaints. - Manage staff scheduling, security for events, and maintain compliance with health and safety regulations. - Assist the owner in resolving operational concerns and ensuring the bar’s success across all fronts.
We have operated a popular Italian restaurant in South London for over 30 years and have built a strong reputation with the community we serve. We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate must possess a strong background in the hospitality industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing staff, ensuring food safety and quality, and maintaining an inviting atmosphere for our guests. Duties - Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities. - Ensure compliance with food safety regulations and health standards to maintain a safe dining environment. - Oversee food production processes, ensuring high-quality culinary standards are met consistently. - Develop and implement training programs for staff to enhance their skills in hospitality and customer service. - Manage inventory, ordering supplies as necessary to ensure smooth operations without wastage. - Foster a positive work environment that encourages teamwork and motivates employees to excel in their roles. - Handle customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Skills - Proven leadership abilities with experience in managing restaurant teams effectively. - Excellent communication skills, both verbal and written, with the ability to engage with guests and staff alike. - A solid understanding of hospitality principles and customer service excellence. - Ability to multitask in a fast-paced environment while maintaining attention to detail. If you are passionate about the restaurant industry and possess the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as our Restaurant General Manager. Job Type: Full-time Pay: £32,000-£35,000 per year (plus tips)
Job Title: Head Barista Location: 215 Hackney, N16 0LH Job Type: Full-time, Permanent Salary: 12ph to 12.50ph based on experience About Us: 215 Hackney Café is a vibrant and welcoming spot located in the heart of Hackney, offering expertly crafted speciality coffee, delicious middle eastern brunch, and a great atmosphere. We're passionate about creating a community space where people can enjoy the perfect brew, and we're looking for a dedicated and skilled Head Barista to join our team. Job Overview: As the Head Barista, you will lead the café’s coffee operations, ensuring the highest standards of coffee quality and customer service. You will be responsible for managing the day-to-day operations of the coffee bar, training and developing the barista team, and maintaining a consistent and exceptional experience for our customers. This role requires a hands-on leader who is passionate about coffee, skilled in creating various coffee-based drinks, and committed to fostering a positive and energetic environment. Key Responsibilities: - Lead the coffee operations, including preparation and presentation of high-quality espresso-based drinks. - Ensure consistent delivery of excellent coffee by monitoring quality control and maintaining all equipment. - Provide training and development to the barista team, ensuring they are skilled in latte art, coffee brewing techniques, and customer service. - Oversee daily operations of the café’s coffee bar, including stock control, ordering supplies, and maintaining cleanliness and organisation. - Deliver outstanding customer service, engaging with customers to create a welcoming and positive experience. - Work closely with the café manager to coordinate shifts, staff rotas, and ensure smooth café operations. - Keep up to date with coffee trends, methods, and equipment to continuously enhance the café’s offerings. - Maintain a positive, collaborative, and motivating atmosphere among the staff. Requirements: - Minimum of 2 years’ experience as a barista, with at least 1 year in a leadership or senior role. - Strong knowledge of coffee beans, brewing methods, and equipment maintenance. - Exceptional skills in espresso preparation, milk texturing, and latte art. - Excellent leadership and communication skills, with the ability to train and motivate a team. - Passion for customer service, with a friendly and engaging personality. - Ability to work in a fast-paced environment and handle pressure during busy periods. - Flexibility to work early mornings, weekends, and public holidays. What We Offer: - Competitive salary based on experience. - Opportunities for growth and development within the café. - A vibrant and supportive work environment. - Free coffee and staff discounts on food and drinks. How to Apply: If you’re passionate about coffee, have strong leadership skills, and are excited to be part of a dynamic team at 215 Hackney Café, we’d love to hear from you! Please send your CV and a brief cover letter explaining why you’d be a great fit for the role. We look forward to meeting our new Head Barista!
Strelitzia Coffee Shop is a thriving community hub known for its exceptional coffee, cozy atmosphere, and a welcoming team. We pride ourselves on serving quality food and drinks, including a carefully curated selection of wines and seasonal specials. As we continue to grow, we’re looking for a passionate and experienced Café Manager to lead our team and help us deliver exceptional customer experiences. We are seeking a dynamic and organized Café Manager to oversee the daily operations of Strelitzia. The ideal candidate will have strong leadership skills, a customer-first mentality, and a keen eye for detail. You will manage a team of baristas and servers, ensure smooth service, maintain inventory, and contribute to the overall growth and success of the café. Key Responsibilities: • Oversee day-to-day operations, ensuring a smooth and efficient workflow • Train, motivate, and lead a team of baristas and staff • Manage staff schedules, ensuring coverage during peak and non-peak hours • Deliver excellent customer service and handle any complaints or issues • Maintain stock levels, order supplies, and manage inventory efficiently • Ensure compliance with health and safety regulations • Monitor and report on café performance, including sales and expenses • Assist in marketing initiatives and promotions (e.g., seasonal specials, events) • Uphold the Strelitzia brand and maintain high standards of cleanliness and presentation • Implement strategies to increase customer retention and grow revenue Qualifications: • Proven experience in café or hospitality management • Strong leadership and communication skills • Ability to handle pressure in a fast-paced environment • Passion for coffee and food, with a good understanding of industry trends • Strong organizational and multitasking skills • Basic knowledge of budgeting and financial management • A customer-focused attitude with a problem-solving mindset • Ability to work flexible hours, including weekends and holidays What We Offer: • Competitive salary • Opportunities for growth and development • A supportive and friendly team environment • Employee discounts on all food and drinks • A chance to be part of a well-loved community café
Bar Manager Victoria Stakes: -Part of Mosaic Pub and Dining -Stunning Gastro-Pub & Events Venue -Up to £32K salary and bonus scheme We're in the market for a new Bar Manager to join the ranks at our awesome pub and event space, located not far from Ally Pally, Muswell Hill & Crouch End. The Victoria Stakes has really established itself within North London's events scene; capable of running classic white weddings as well as quirky and alternative interesting events, here you can guarantee no two days will be the same. On non-event days, the gastropub is open to the public and serves a cracking standard of beers, spirits, and food. Our Ideal Requirements for this role: -experience in a similar role for at least a year as Bar Manager. -cocktails, beer & wine. -great attention to detail and exceptional customer service skills -strong leadership and motivational skills -a proven track record of effective organisation and planning -a can-do, enthusiastic attitude with the ability to multi-task -cellar management -stock control management What's in it for you: -48 hour contract and a commitment for a good work/life balance -25% off food and drinks -pension -team meal -great progression opportunities within the company -our annual team party The Victoria Stakes offers a fantastic atmosphere to work in, as well as progression opportunities aplenty throughout the larger group of Mosaic Pub and Dining. Sound good? Hit the apply button now!
✨ Exciting Opportunity: Full-Time Receptionist at Wiltons, Jermyn Street! ✨ Join House Manager Michael Stokes and our fabulous Front of House team at Wiltons, located near Green Park, and be part of our rich tradition of fine British dining. Why join the Wiltons team? 🤩 💷 Competitive salary: £14.55 - £16.60 per hour or £34,000 - £38,500 per year + bonus ⏰ Approx. 45 hours/week (Monday to Saturday, 2 days off) 🎄 Closed for Christmas, Easter, and Bank Holidays 🌴 28 days holiday + extra days for years of service 📚 Training & development opportunities, company-funded courses 🚀 Career progression with Flow Hospitality platform 🎉 Complimentary meal for 2 after passing probation 🍽️ 50% discount at Franco's and Wiltons 👗 Uniforms provided & laundered 🍲 Delicious meals on duty 🚴♀️ Cycle to Work Scheme 🏆 Employee of the month & year rewards 🎈 Annual staff party Who are we? 🏛️ Established in 1742, Wiltons is the epitome of fine British dining. Managed by Director Jason Phillips, we offer an exceptional dining experience with immaculately prepared dishes sourced from the finest farms and waters. What can you bring to the team? 🎯 Previous experience in fast-paced establishments 🏃♀️ Exceptional customer service & communication skills 📞 Fluent in English, both written and spoken ✍️ Enthusiasm, passion, and a ‘can-do’ attitude 🌟 Knowledge of reservation systems like Sevenrooms or OpenTable Experience with Squirrel POS would be beneficial 🖥️ Right to work in the UK required. Apply today and be part of our iconic team! ✨
Join our small yet dynamic team in Leeds for an exciting Sales & Marketing role! We offer uncapped earnings and numerous development opportunities. If you're passionate about driving sales, executing creative marketing strategies, and eager to grow in a supportive environment, we want you! About Us: We're a forward-thinking small company based in Leeds, committed to delivering top-notch products/services to our clients. As we grow, we're seeking motivated individuals to drive our sales and marketing efforts to new heights. No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. With your experience, you already know how vital it is to use great customer service to attract potential What's involved? - Speaking to new and existing customers in a field based residential campaign - Using excellent customer service skills along with all the sales coaching you will receive - Being actively involved in team motivation and building What's in it for you? - Earnings paid weekly - Added incentive for drivers - Lively, fun and rewarding environment with a great social culture - International all expenses paid travel opportunities - 1 to 1 support and mentoring whilst developing your Sales & Customer service skills set - Fantastic uncapped performance based earnings so you''re not held back by minimum wage! - The amazing chance to be your own boss Key Responsibilities: - Develop and implement effective sales strategies to drive revenue growth. - Cultivate strong relationships with clients and prospects. - Monitor market trends and competitor activities to identify opportunities. Uncapped Earnings Enjoy the freedom to earn as much as you desire! We offer competitive commission structures and incentives, ensuring your hard work is duly rewarded. Development Opportunities: We believe in nurturing talent! Benefit from ongoing coaching and mentorship programs to enhance your skills and advance your career. We offer a clear progression channel for the ambitious with our 6 stage business development programme Requirements: - Strong communication and negotiation skills. - Results-driven mindset with a passion for exceeding targets. - Ability to thrive in a fast-paced environment. Ready to embark on a rewarding career journey with us?
Overview Ornate i Ltd provides continuous support and good quality applications for admissions in higher education in the UK. We aim to deliver the best match between student needs and the Universities we partner with. We are seeking a highly organised and proactive Office Manager to join our team and contribute to our ongoing success. The Office Manager will be responsible for day-to-day administrative operations of our office. Duties · Day to day management and running of the office. · Develop, implement and manage the Health & Safety policy. · Ensure the office is organized, efficient, and well-maintained. · Manage the facilities and maintain security. · Ensure all staff and visitors have a comfortable and safe working environment. · Liaise with agents and maintain university communications. · Liaise with agents and proceed invoices for payment per the company’s policy. · Help to organise staff and marketing events. · Manage office supplies, equipment, and inventory, placing orders as needed. · Organise IT support. · Keep accurate records. · Report to the Head of the Admin team Experience Excellent organizational and time management skills; Strong written and verbal communication abilities. Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace). Basic knowledge of bookkeeping and financial management. Ability to multitask and prioritize tasks effectively. Strong interpersonal skills and a customer service-oriented mindset. A level in business administration or a related field preferred but not mandatory. Experience in UK student recruitment or International student recruitment preferred but not mandatory. Join our team today and be part of a dynamic marketing environment where your skills will make a significant impact on our company's success. Job Types: Full-time, Permanent Pay: £35,000.00-£38,700.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Yearly bonus Benefits: Company events Company pension Referral programme UK visa sponsorship Work from home Flexible language requirement: English not required Schedule: Monday to Friday Overtime Education: A-Level or equivalent (preferred) Experience: Office Management: 2 years (preferred) Work Location: In person Application deadline: 25/10/2024 Reference ID: Ornatei2024 Expected start date: 25/11/2024
Hospitality Supervisor & Admin Support ** **Permanent Are you a hospitality Jedi? Are you passionate about customer service? Do you love admin? This could be the perfect role for you! ** The Company** We are an award-winning (Cinema Audio Society, Music & Sound, Promax UK, Vox) world class leader in audio services, providing clients with a full offering to deliver any requirement needed in audio advertising, content or production across the globe. We’re based in the UK and USA and our 12 studios in Central London are a centre of excellence. We have creative, media, studios and digital under one roof and work on; radio, Spotify and digital audio advertising; audio post for TV and films; audiobooks; podcasts; music; foreign dubbing; gaming and digital campaigns to support audio experiences. Our clients include Spotify (we are their creative partner in the UK & North America), Acast, Netflix, Amazon, Cartoon Network, Disney, Guinness, Paddy Power Betfair, Audible and Penguin Random House. As more and more people consume and interact with audio technology, we help our clients navigate the complex world of audio and the opportunities it brings. We help brands to build their audio identity and create a distinctive sound and connection to the audiences they need to reach. We’re a mix of arty, geeky, techy, creative types who deliver exceptional products for our clients every single day. Diversity and inclusion matter to us and we are committed to inclusion across race, gender, age, religion, identity, physical ability, neurodiversity and experience. We welcome your uniqueness. In the last few years we’ve also donated time and money to Macmillan Cancer Support, The Malaria Foundation and Crisis, and we intend to do a lot more. We are committed to developing the audio industry and its future talent and we’re an active supporter of initiatives to inspire, train and develop young talent and open our doors to bring a diverse group of people into our industry. ** OUR VALUES** We know it’s all about getting the mix just right… 1 - We’re on the same wavelength We're one team We support each other We work together to achieve collective success 2 - We hear every pin drop We care about the details We deliver on what we promise We take responsibility 3 - We’re all ears We care passionately about our clients We provide exceptional customer service We build long term partnerships ** Our Culture - Defined By Our Team** We're creative (standard). We're honest and open. A swear jar would bankrupt us all. We're all equal and we laugh at ourselves… and each other. We're unconventional, productive and we do whatever it takes to get the job done. We like burgers (meat, veggie and vegan). We always make time for each other and our clients. We live and breathe audio. We're people pleasers. We're all very different and we love that about our team. We praise each other and recognise achievements. We like going to the pub for alcoholic and non-alcoholic drinks. We don't quit, we fix. We're kind and caring. We make a difference. We stick together and pick each other up when it's needed. We like to dance. We love karaoke. We say please and thank you. We're passionate and motivated. We always leave our clients feeling good. ** The person we are looking for** You love customer service and you get a kick out of admin. As the face of the studios and the first point of contact for most visitors, you will effortlessly welcome and assist clients, ensuring their comfort and needs are met through impeccable service, a warm demeanour, and clear communication. Your adept multitasking abilities will shine as you navigate busy reception periods with poise, and prepare studios for upcoming sessions, all while upholding an impeccable attention to detail and a positive attitude. Beyond client care, you will play an integral role in our operations by providing administrative support across all teams; managing documents and receipts, overseeing stock-taking, running reports, updating our CRM system, organising events and helping with data entry. If you are ready to leave an indelible mark on our studio's hospitality experience and collaborate with our diverse team, we invite you to join us in redefining excellence in audio post production. ** Key responsibilities** -Meeting and greeting clients, actors and guests into the building -Providing food and refreshments to all visitors -Adhering to strict check in / check out procedures -Providing guests with access passes where applicable -Ensuring the studios, communal areas and kitchenettes are sufficiently stocked and organising regular stock takes -General cleaning duties, including tidy down of studios, communal areas and kitchenettes (emptying dishwashers, hoovering, wiping down of surfaces etc.) -Maintaining any equipment specifically used for hospitality (coffee machines etc) -Manage receipts and additional administrative support -Supporting teams across all aspects of admin -Help removing and disposing of any confidential material securely (such a scripts) -Answering the phone and taking incoming messages. -Postal or courier administration. -Support dealing with any additional cleaning issues via an external supplier -Closing down, locking doors and setting alarms across the facility -Assisting with the planning and organisation of team social events. ** Essential requirements** -Hospitality experience is a must. -Confidence making and serving drinks, tidying tables and taking orders. -An interest in a fast paced working environment - no two days are the same! -A high level of organisational skills and experience. -Excellent attention to detail. -Proactive and able to work on your own initiative. -Ability to problem solve and work under pressure. -Confident, friendly, approachable and a team player. -Good level of experience of using Apple Macs, Google docs and sheets or similar programs -An understanding of receipt management and basic cost-tracking. -Confidence and calm under pressure dealing with celebrity clientele Must be eligible to work in the UK ** Bonus Points** -An additional language -First Aid or Fire Warden training ** Working hours /requirements** ** ** **-**This role is based onsite at our studios on Tottenham Court Road, London. -9 hour day, including 1 hour lunch break. -Daily start/end times will vary based on session start/ends. Requirements for most days range between 8am - 6pm with occasional evening work required. Salary and benefits -£27,500 per annum -25 days flexible holiday plus standard bank holidays for England and 3 fixed days between Christmas and New Year, when the business is closed. -Medical insurance scheme -Life insurance policy -Eye Care scheme with Specsavers -Cycle to work scheme -Season ticket loan -Various training schemes to help us all be better The hiring process It’s really important that we are a right fit for each other. Therefore we usually have three chats; phone, online and in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you too. If there is another way you’d like to do this, that will really give you the chance to shine, please tell us if we get in touch to chat. Apply Please apply with your CV and a covering letter and tell us why you’d like to join us and how you’d add brilliance to our team. Candidates need to have the right to work in the UK. Previous applicants are welcome. Please note, this is not a sound engineering or runner role. No agencies please. Thank you.
A great opportunity has opened to join as a permanent Trade Sales Counter Advisor at a luxury bathroom and busy trade plumbing heating company. You will be working on a busy trade counter and therefor heating and plumbing trade counter experience is essential. We are looking for an enthusiastic person who works well in a team. Supporting the Branch Manager in making sure that the departments works to its full potential. Someone to have good communication and customer service skills with both customers and suppliers. To react to latest sales trends and promote new produdts 24 days holiday plus Bank Holidays, increasing to 25 days after 2 years. Hours 8am to 5.00pm Monday – Friday. Benefits: Casual dress Free parking Company Pension Bonus scheme
Goldmills Recruitment are looking for an experienced Assistant Restaurant Manager to work with one of the best fine dining restaurants in Billericay, Essex. ** Restaurant Assistant Manager** ** £37,500pa** ** Billericay, Essex** ** ASAP Start** A fantastic opportunity for an experienced Assistant Manager has opened up in a well-known restaurant in Billericay Essex. Our client has the best reputation in the area for fresh seasonal fine dining food. The restaurant is open from Wednesday to Sunday for Lunch and Dinner as well as special events. Due to growth and internal promotion, they are looking for an experienced restaurant manager with excellent customer service to join their team. Our client is offering a fantastic package of £37,500pa as well as room to grow within the business to Head Pastry chef in the future. The ideal candidate will have a proven track record as an Assistant Manager for at least 1 year in a restaurant environment. Right to work in the UK is a must and being able to commute to this location without the need of public transport. ** Responsibilities** Directing daily operations in the restaurant General Manager's absence. Ensuring compliance with company standards. Supervising and training staff. Managing product preparation and delivery. Handling customer relations. Overseeing restaurant maintenance and repair. Managing inventory. Recruiting and retaining team members. Ensuring all guests have an amazing experience when visiting. ** Requirements and skills** Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry Familiarity with restaurant management software, like OpenTable and PeachWorks Good math and reporting skills Customer service attitude Communication and team management abilities Availability to work within opening hours (e.g. evenings, holidays, weekends) High school diploma; additional certification in hospitality is a plus If you are interested in knowing more about this role then please apply today and one of our team will follow up with more details about the job.
property maintenance and renovation services across East London. We specialise in delivering high-quality repairs, maintenance, and renovation projects to residential and clients. As we continue to grow, we are seeking a skilled and versatile Multi Trader to join our organisation We are looking for a motivated and experienced Multi Trader to work on a variety of maintenance and renovation projects. The ideal candidate will possess multiple trade skills and will be responsible for carrying out tasks in carpentry, plumbing, tiling, plastering, painting, and decorating, among others. The role requires someone who can deliver high standards of workmanship, work independently, and manage tasks efficiently. Perform a variety of construction and maintenance tasks including, but not limited to:Carpentry (e.g., door hanging, skirting boards, and partition walls) Plumbing (e.g., fixing leaks, fitting kitchens/bathrooms) Tiling (floors, walls, splashbacks) Plastering and patching up walls Painting and decorating Basic electrical work (e.g., light fittings, sockets) Work on both reactive and planned maintenance jobs for residential and commercial properties Ensure all work is carried out to the highest standards and in compliance with health and safety regulations Communicate with customers and provide excellent service at all times Collaborate with other trades and team members as necessary to complete jobs efficiently Maintain accurate records of work completed and materials used Report progress to supervisors or the project manager as required Be responsible for the upkeep and maintenance of company-provided tools and equipment Key Requirements: Proven experience as a Multi Trader or similar role in construction or property maintenance Proficiency in a variety of trades such as carpentry, plumbing, plastering, tiling, and decorating Ability to work independently and manage multiple tasks effectively Good problem-solving skills and attention to detail Full UK driving licence (essential) CSCS card (preferred but not essential) Excellent communication and customer service skills Ability to work flexibly and adapt to different types of jobs Own tools preferred (company can supply if necessary).
Nursery Manager Full time, on-site £33,000 - £35,000 per annum starting salary before bonuses, ideal start date 25th November, open to discussion. We are looking for a dedicated Nursery Manager to join and lead our friendly team in Swanley at our brand-new setting. The nursery has been running for 26 years, recently relocating to a bespoke building in Swanley Park. As a Nursery Manager you will be responsible for all aspects of the nursery operations and compliance, leading with exceptional people, commercial and educational standards. This is a role where your knowledge of nursery education and expertise, customer service and people development combine to create an environment for children to thrive! Dawn to Dusk Day Nursery is a home from home nursery looking for an enthusiastic, energetic and motivational Nursery Manager. This is an exciting opportunity to lead a happy nursery where we focus on encouraging children to be children, learning through fun and engaging play. You will be working with a dedicated team in a caring, family friendly and stimulating environment. The Nursery Manager works closely with the Director whilst also being expected to work autonomously in relation to everyday management responsibilities. The role requires the confidence to make decisions considering the reputation and financial aspects of the business whilst balancing a high degree of sensitivity to the needs of children and families. You will have a fantastic team to support you in your role as Manager, including a Full Time Assistant Manager, Part Time Office Manager/Administrator and Full Time SENCO, all supernumerary to ratios. Expectations from a successful candidate: · The ability to provide operational management of the nursery facilities and staff, to ensure a high quality, balanced provision of good practice education and care is delivered at all times. · Responsible for adherence to policies and procedures. · Ensure that the CPD, training, support, mentoring and supervision of the staff team inspires and leads ambitious practice. Good HR skills needs to make sure the team thrives. · To create a welcoming setting in which parents are happy to entrust their child. · To promote a successful and profitable business. · Engage with the local community and marketing the nursery to reach maximum occupancy whilst providing excellent customer care. Qualifications and experience required: A full and relevant level 3 qualification, higher or QTS. DBS enhanced disclosure within the child workforce sector Paediatric 12hr First Aid certificate Safeguarding training and qualification Nursery Management: 3 years (preferred) Childcare: 5 years (preferred) Right to work in the UK Nursery Management: 3 years (preferred) Childcare: 5 years (preferred) Right to work in the UK 51 weeks a year full time, 40 hours per week with the ability to be flexible to ensure tasks are completed. Your responsibilities will include (but are not limited to): Management of the nursery and staff, and the overall care and education for the children in the setting. Conducting meetings with staff members and ensuring effective staff deployment. Assume responsibility for the daily operation of the nursery with agreed plans and budgets and that the nursery target occupancy levels are met. Financial management: income and expenditure, and occupancy, alongside our Office Manager. Thorough management of staff, supporting the care and education of the children in the nursery within a key person structure, promoting good practice and being a role model for other staff and children. Overall management, planning, and development of the nursery in close contact with the Director. Identify training requirements for team members, liaising with the Assistant Manager to ensure delivery and evaluate effectiveness. Handle people management in collaboration with the Assistant Manager and/or Director, including recruitment, induction, performance reviews, disciplinaries, grievances, and absence management. Communicate effectively with staff, parents/carers, and external agencies, demonstrating excellent customer service skills. Complete relevant paperwork and records to required standards and deadlines. Ensure the safeguarding, health, safety, and welfare of the children, including responsibility for child protection issues in liaison with appropriate agencies. Maintain adequate staffing levels in line with statutory ratio requirements, including arranging staff cover and rotas. Promote and apply equal opportunities policy throughout the nursery. Benefits Include: 31 days off, 20 bookable. Birthday off. Discounted Childcare. Christmas Bonus. Performance related Bonus. Social Events. Free Parking. Free drinks and access to nursery lunches. Attendance bonus. Training opportunities. Company Pension.
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. KEY ATTRIBUTES Ø Possess a good command of English Ø An excellent verbal manner and proven customer service skills Ø Good knowledge or experience of the hospitality industry Ø Good organisation skills with an attention to detail Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience in food and beverage Ø Previous experience using Micros system Ø Be able to demonstrate experience in complaint handling Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As an In Room Dining Waiter crucial part of your job is not only to deliver food and beverage to the room but also to create memorable experiences, establish a connection and add a personal touch. You work closely with Whatever Whenever, Events, Events, MixBAR and Lounge as we know that team work is how we can achieve outstanding service quality for our guests. You are also involved with individual WOW moments, personal requests and responsible of delivering guest amenities according brand standards. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies Ø Provides guests with exceptional service in order to achieve customer satisfaction Ø Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines Ø Set up and deliver all VIP amenities Ø Service all meetings rooms in accordance with Event orders and established policies and procedure Ø Complete all shift side work as outlined in the hotel’s operating policies and procedures Ø Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales: report all communication to immediate supervisors Ø Perform all cash handling responsibilities in accordance with company policies and procedures Ø Perform any other job- related as assigned.
Manager / Senior Nail Technician – Permanent Full time Location: North Greenwich Salary: Depending on Experience An Exciting Opportunity for an Experienced Nail Technician. Established in 2024, this high-end salon is located in the heart of a new development in North Greenwich. The salon boasts a small, dedicated team all passionate about providing excellent service and has a loyal client base. Position Overview: As a Nail Technician, you will be responsible for delivering high-quality nail care services to both regular and visiting clients. This is a fantastic opportunity for those looking to expand their expertise in a new and refreshing environment. Requirements: - Experience: Must have proficiency with all nail systems, including acrylic, BIAB. - Nail Art: Proficiency in nail art is essential, with knowledge of basic designs such as French manicures and line work. - Qualifications: Level 2 NVQ Qualified or equivalent certification in nail technology. - Salon Experience: Prior experience in a salon environment is essential (at least 2 years required) Key Responsibilities: - Exceptional Nail Services: Provide a wide range of nail care services, including manicures, pedicures, gel nails, nail extensions, and basic nail art, while maintaining the highest standards of quality and hygiene. - Personalised Consultations: Engage with clients to understand their preferences and manage desirable outcomes through expert recommendations. Tailor each service to individual needs, ensuring a quality experience. - Trend Awareness: Stay updated with the latest industry trends, techniques, and products. Continuously enhance skills through ongoing education and training. - Building Client Relationships: Create a welcoming and relaxing environment for each client, delivering excellent customer service with personal touches that foster lasting relationships. How to Apply: If you are passionate about nail care and ready to take your career to the next level, we want to hear from you! Please submit your resume and portfolio showcasing your nail art skills to us. Join us if you wish to accelerate your skills further and challenge yourself! Job Types: Full-time, Permanent Pay: Additional pay: Tips Work Location: In person
A successful candidate would join a friendly team of Motorbike/Motorcycle Technicians/Mechanics and be required to service & repair mopeds and bigger motorcycles to prescribed standards. We are open Monday - Friday 9am - 6pm and Saturdays 9am - 3pm The contract would be full-time, permanent (45 hours/week) Main duties: To carry out routine servicing or maintenance on bikes Conduct diagnosis of any found or reported faults, carrying out repairs as required (PDI checks, changes of tyres, oil, brake pads, clutch and tracker installations) Carry out road tests to confirm correct operation and stability following service/repair Completion of appropriate documentation Advise appropriate colleagues of any additional work/faults found Test ride bikes after they have been worked on Ensure that work is completed within manufacturers’ standard times where possible Provide great customer service and offer advice to drivers and their managers Keep personal working area clean and free from potential hazards Ensure workspace and tools/equipment is kept maintained to an acceptable standard Report any potential hazards to your supervisor To comply with all Health & Safety standards Attend training courses to update personal skills and knowledge Requirements: previous experience in motorcycles/mopeds workshop - A MUST (for experienced role, for the entry level - an interest or education in this direction is a must) knowledge of diagnostic systems knowledge of basic engine and electrics repairs