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Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Managing a team of Service Desk Technicians. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service envi

An exciting opportunity has arisen with a leading UK defence engineering organisation for a Senior Field Service Team Lead to oversee engineering support and maintenance activities across customer sites. The role of Senior Field Service Team Lead will be based from their Dorset office and will span

Join our fast-paced Contact Centre as a hands-on Team Leader. You'll lead, coach and inspire a team of advisors, driving performance while creating a supportive, high-performing culture. Lead, coach and develop a high-performing team.

The role demands a proactive individual with experience in hospitality supervision who can lead and motivate a team while delivering excellent client service. This position is ideal for someone organised, personable, and attentive to service details. Compass Group UK & Ireland is looking for a Hospi

McDonald’s is hiring a Shift Manager in the United Kingdom to lead shifts ensuring customers receive a fast, friendly experience. Candidates should have restaurant management experience and a passion for customer service.

You will lead your team to deliver exceptional customer service while achieving financial targets and maintaining compliance with company standards. The ideal candidate has strong leadership, communication skills, and a background in customer-facing roles. A leading pawnbroker and retail company is

The successful candidate will manage the in-house customer service team and oversee outsourced contact centres to ensure high-quality service. A leading lifestyle brand in Greater London is seeking a Customer Service Manager. Responsibilities include coaching team members, analyzing customer feedbac

This role involves leading a team to ensure seamless service while empowering individuals through training and development. The ideal candidate demonstrates strong leadership and organizational abilities, with a commitment to delivering top-notch guest satisfaction.

Hotel California in Greater London seeks a dynamic Bar Manager to lead bar operations with excellence. The ideal candidate must have proven bar management experience, strong leadership abilities, and a comprehensive knowledge of beverages. Responsibilities include overseeing service quality, managin

This new position at DA presents an excellent opportunity for a customer-oriented professional to influence the evolution of the Service Desk team and the delivery of an exceptional customer service. Be an inspiring and visible team leader - instil best ITIL practice, coach the team to ensure we del

A leading property management company is seeking a Service Charge Accountant Team Leader for a hybrid role based in New Milton. This position involves managing a team to ensure accurate financial reporting and delivering quality service. The role promotes a supportive team culture and professional g

A leading technology firm in London seeks a Customer Service Manager to support its growth into new markets. This newly created role involves managing outsourced service providers and enhancing customer service platforms. The ideal candidate will have a strong customer service background, experience

A fintech company in England is looking for a Team Lead to shape their customer support for a new SIPP pension product. The role involves leading a specialized team, collaborating with product teams, ensuring regulatory compliance, and driving performance standards. Ideal candidates should have expe

In this role, you will lead your team to achieve brand standards, maximize profits, and ensure exceptional customer service. Moto is looking for a Supervisor for Birch Services in the UK, with a salary of £27,700 for 40 hours a week.

Reporting to the UK LSU Service Sales Manager, you’ll have the opportunity to build, lead and grow a newly formed customer‑facing service sales team. With strong support around you, you’ll play a key role in expanding our service customer base and strengthening long‑term relationships throug

This hands-on leadership role involves guiding an IT Service Team and improving service delivery. KAG Recruitment Consultancy is looking for a Service Desk Team Leader in Birmingham. Responsibilities include motivating the team, managing IT processes, and producing service performance reports.

PAN PACIFIC HOTELS GROUP LIMITED in Greater London seeks a Team Leader to supervise restaurant operations and assist the Restaurant Manager. Responsibilities include leading shifts, ensuring service quality, taking orders, and managing inventory. The successful candidate will step in for the manager

A retail company is seeking a Customer Team Leader to oversee team operations and deliver exceptional service in a dynamic store environment. The role involves coaching team members, ensuring operational compliance, and offering support to customers. Candidates should possess strong leadership skill

We are working with a fantastic D2C consumer goods start up with a leading drinks product, who is looking to hire a customer service and supply chain professional to join their growing team. Customer Service Supply Chain Lead - Remote (UK) - Up to £37,000. Supporting the Supply Chain Director, this

This role involves supervising and motivating a team of Technicians & Apprentices while ensuring high service quality and customer satisfaction. The ideal candidate will have strong workshop management experience, knowledge of DVSA regulations, and a commitment to developing their team's skills.

A leading funeral service provider in the United Kingdom is seeking a Senior Funeral Director to oversee funeral arrangements and lead a dedicated team in Oxford. This role involves managing operational leadership, ensuring compliance with high standards, and fostering relationships within the commu

A leading automotive parts supplier in the UK is seeking a Transport Team Leader to oversee delivery operations and manage driver schedules. The ideal candidate will have experience in transport leadership, strong leadership skills, and a current valid driving license. This role emphasizes excellent

Responsibilities include guiding the team, maintaining high-quality standards, and ensuring customer service excellence. Join a welcoming and inclusive environment where you can be yourself in a well-established company dedicated to quality pizza and customer satisfaction.

Responsibilities include training the team, monitoring customer flow, and ensuring compliance with company policies. We're seeking an enthusiastic leader with retail management experience. Boundary Outlet in Walsall is looking for a Till Manager to lead the front-end operation.

A leading retail company in Greater London is seeking a Store Manager for Calvin Klein St Pancras. Candidates must have strong communication and leadership skills, and the ability to analyze performance metrics.

A leading logistics company in Greater London is seeking a Customer Service Manager to provide exceptional leadership and operational management. The ideal candidate will possess a degree and at least 4 years of experience in customer service, with a minimum of 1 year in a management role. Responsib

A leading recruitment firm is seeking a Customer Service Team Leader to coach and develop a team of 15-20 advisors. Candidates should have experience in team management, customer-focused environments, and KPI management. This role involves providing feedback, performance monitoring, and ensuring tea

A great team needs a great leader and your role as a Service Team Manager is to create a truly inclusive high performing team to deliver an exceptional journey for every customer. Join us as a Service Team Manager and you’ll lead and inspire the checkout team to shape the customer experience throu

A leading global fast-food restaurant in the United Kingdom is seeking Team Members to provide friendly and efficient service. Candidates should be dependable team players who thrive in a fast-paced environment. The role includes following food safety standards and working collaboratively within a t

As a Pod Lead, you will spearhead the management of a small team of our high-achieving Customer Success Managers (AKA Brand Champions), manage a small key portfolio of accounts, and drive the retention and growth of our local client base. We are excited to announce a recently created opportunity wit

Embarking on the role of Customer Service Team Leader, you will be responsible for day-to-day management of a team of Account Managers within a busy Customer Services Department. This role requires someone with a proven capability in managing a customer services team as well as experience in a print

Asda is looking for a Team Leader in Birkenhead to lead the daily operations of the department and ensure a high level of customer service. The role includes managing and motivating your team and helping with stock management and problem-solving on the shop floor. Candidates should have experience i

The ideal candidate will lead the service delivery for assigned accounts, manage operational support, and have at least 2 years of experience in customer success or service delivery. The role emphasizes customer satisfaction while meeting business objectives. The Consortium for Clinical Research and

As a UK Customer Support Senior Team Lead, you'll play a pivotal role in shaping the day-to-day experience of both our customers and our support agents. You'll lead from the front—coaching, mentoring, resolving escalations, and ensuring our teams consistently deliver outstanding service. Leading a

This role focuses on enhancing the customer experience through effective team leadership and operational excellence. You will create an inclusive work environment, manage store operations, and ensure compliance with health and safety standards while striving for sales and customer satisfaction.

Welcome Break is seeking an Assistant Manager Forecourt at London Gateway, responsible for leading daily operations and ensuring excellent customer service. Candidates must have prior experience in a supervisory role and demonstrate leadership skills.

As a Customer Service Team Leader you will manage a productive team, ensuring a positive solution-focused culture. Michael Page has partnered with a reputable Law Firm in Stoke to recruit a Customer Service Team Leader on a permanent basis. Up to £35,000 dependent on experience, central location in

Bespoke Hotels in England is seeking a Food & Beverage Supervisor to lead and develop the team. You will ensure service and cleanliness standards are maintained while deputising for the Food & Beverage Manager. The ideal candidate will have at least 1 year of experience in a similar role, possess st

Runtime Group Ltd is seeking a highly experienced Service Delivery Manager to oversee the customer service life-cycle. The role involves taking ownership of service delivery, ensuring high-quality customer experiences, and collaborating with internal teams to support client operational objectives. A

Retail Supervisor to manage daily operations, supervise staff, and enhance customer service. In this role, you will mentor team members, oversee inventory, and ensure a smooth shopping experience.

Rippling is looking for a Service Desk Team Leader to ensure efficient service desk operations within a global context. This pivotal role involves leading a high-performing ICT support team, managing incidents in line with service level agreements, and enhancing service standards through continuous

This position involves motivating a cohesive team, maintaining high service standards, and executing sales strategies while ensuring compliance with company policies. An established retail brand in the UK is seeking an Assistant Manager who will play a vital role in enhancing customer experiences an

Work closely with your remote team to share feedback, suggest improvements, and continuously enhance the customer experience. We’re not just another call centre — we’re the team small business owners rely on every day. Confident handling multi‑channel customer contacts (phone, email, live ch

Floor Lead in Greater London to enhance store performance through exceptional customer service and team motivation. Responsibilities include managing inventory, ensuring a positive team environment, and contributing to overall sales success.

The role involves overseeing daily store operations, focusing on sales and customer service excellence. Ideal candidates have strong customer service skills, experience in retail management, and can thrive in a fast-paced environment. This is a great opportunity to be part of a leading retailer know

Harrods is looking for an Assistant Manager to oversee daily service delivery tasks within the Customer Service division at our Hammersmith contact centre. The ideal candidate will have customer service experience and proficiency in CRM platforms.

The ideal candidate will have strong customer service skills, team management experience, and the ability to drive sales targets. Store Supervisor in Bath, UK, who will be pivotal in linking products with customers while supporting the team. Responsibilities include assisting management with KPIs, i